MGA Independent Retailer Issue 3 - September 2023

SPAR Australia Gala Awards Dinner

2023 | PAGE 14

Six ways First Super puts members

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BOARD OF DIRECTORS

Lincoln Wymer (President): Victoria & New South Wales

Grant Hinchcliffe (Vice President): Tasmania

Ross Anile: Western Australia

Graeme Gough: New South Wales

Jeff Harper: Victoria

Ripple Parekh: New South Wales

Chris dos Santos: South Australia

Terry Slaughter: Queensland

Debbie Smith: Queensland

CHIEF

David Inall

03 9824 4111

E: david.inall@mga.asn.au

CORPORATE

Mark Paladino 0417 264 331

E: mark.paladino@mga.asn.au

DESIGN

Cindi

E: communications@mga.asn.au

MGA Corporate Partners

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WAREHOUSE AND BRAND PARTNERS

CEO Welcome

With tobacco-related robberies and ‘swarm raids’ increasing, particularly up and down the east coast, there are genuine fears for the safety of store owners and their staff. In particular, Melbourne is experiencing a rapid rise in robberies and related activity. As has been widely reported in the press, reports of violence are now evident between those allegedly engaged in this activity.

MGA has several strategies underway. In September, MGA President Lincoln Wymer, Vice President Grant Hinchcliffe and myself joined with a representative from the Police Federation to advocate in Canberra for an urgent Government response to this crisis. We have met with members of both the Government and Opposition, including those who currently sit on the bipartisan ‘Joint Committee on Law Enforcement’.

With few sitting weeks remaining in Canberra between now and the end of this year, MGA will again return to Canberra to amplify the message around the significant damage that is being caused, which is now spreading further around Australia.

MGA has joined forces with other likeminded retail business membership organisations where we have written to every member of the Australian Parliament seeking urgent meetings, outlining our recommended remedies moving forward.

There are several moving parts within this complex problem. The Federal Government is also planning further legislation, the latest being the ‘Public Health (Tobacco and Other Products) Bill 2023’. If legislated in its current form, this Bill will enable certain changes that aim to make tobacco less appealing to consumers. MGA has lodged a submission where we outlined our concerns regarding the unintended consequences of the proposed new laws.

We have advocated that any further changes should not be considered until a dedicated illegal tobacco strategy is activated. MGA supports responsible and considered Government policies that aim to meet their smoking reduction targets. However, it is our view that the proposed legislation does not address the ‘knock on’ effects of certain provisions that will almost certainly drive some consumers away from either ceasing smoking or purchasing legal tobacco products and towards Australia’s burgeoning and illegal tobacco trade, and therefore failing to meet all objectives of the Bill.

Furthermore, we have urged the relevant Government committee to consider recommendations from previous inquiries, including but not limited to the Parliamentary Joint Committee on Law Enforcement report into Illicit Tobacco (2020) and the Black Market Taskforce, prior to proceeding and carefully assessing

unintended consequences that may arise from the Bill.

Frustratingly, the growth in the illegal importation and sale of illicit tobacco in Australia is not in dispute. Successive Governments have investigated this issue and subsequently assessed measures aimed at addressing the systemic crisis Australia faces regarding illicit tobacco. Implementation of any meaningful measures to thwart this growing illegal activity remains inactive.

We will report back to members as this matter unfolds.

David Inall CEO MGA Independent Retailers

As the year quickly rolls on towards Christmas, the scourge of illegal tobacco continues to deepen as the grocery and liquor sectors continue to face the brunt of this ever-present problem.

L-R: MGA Vice President Grant Hinchcliffe, MGA President Lincoln Wymer, MGA CEO David Inall

Proposed employment laws and MGA’s action in response

On 4 September 2023, the Australian Government introduced a suite of proposed employment law reforms through the release of the Fair Work Legislation Amendment (Closing Loopholes) Bill 2023 (the Bill).

MGA is concerned about the proposals raised in the Bill and are cognisant that many provisions in the Bill will have a potentially negative consequence on many MGA members. The proposed laws will be assessed by the Senate Education and Employment Legislation Committee (the Committee) who will report its findings on 1 February 2024. MGA has taken immediate action to oppose many of the proposals raised in the Bill and to influence the Senate committee to amend the proposals

On 13 September 2023, MGA’s Head of Legal – Martin Stirling, met with senior leaders of the Liberal Party at Parliament House in Canberra to discuss the concerning aspects of the proposals within the Bill and the strategy required to oppose and amend the proposals. The Leader of the Opposition, Peter Dutton, and the Shadow Attorney-General, Michaelia Cash attended the meeting and understood the concerns raised by Martin on behalf of MGA’s members.

On 15 September 2023, MGA were invited to make a submission into the Committee’s inquiry into the Bill. MGA lodged its submission on 29 September 2023.

General overview of concerns raised in MGA’s submission

MGA is concerned by the gravity and magnitude of the proposals. The Bill contained hundreds of pages of information which, if implemented as law, would see some of the biggest changes to the industrial relations landscape in recent times. The proposals would significantly increase the cost and

complexity of navigating Australia’s already complex industrial relations system.

In its submission, MGA stressed that the current cost of living crisis has already had a detrimental impact on the ongoing viability of members’ businesses and the increased cost and complexity of Australia’s industrial relations system is the last thing that members need.

MGA submitted that the objectives of the Australian Government to boost job security and increase employment would not be achieved through its proposals. Rather, the proposals would likely disincentivise employers from engaging employees due to an increase in the costs and complexity of the employment relationship. MGA also made more targeted submissions regarding several of the proposals in the Bill as outlined below.

Changes to casual employment

The proposals in the Bill seek to change the definition of casual employment to look to the practical nature of the employment relationship in determining whether the worker’s employment is permanent rather than casual. The proposals also aim to provide an additional pathway for casual employees to convert their casual employment to permanent employment, whilst limiting the ability of employers to reject employees’ requests to convert.

MGA’s submission explained that these proposals create greater complexity in determining the true nature of a casual employment relationship and will disincentivise employers from offering casual employment due to the administratively burdensome and potentially costly process of determining the true employment relationship.

Peter Dutton, Leader of Opposition and Michaelia Cash, Shadow Attorney General (standing) address senior leaders of the Liberal Party. Martin Stirling, MGA Head of Legal (seated back far right).

New definition of employment

The Bill, if implemented, will affect the certainty of an employment relationship. The proposals seek to rely on a practical examination and a complex ‘multifactorial test’ in determining whether a worker is an employee or an independent contractor.

MGA’s submission urged the Australian Parliament to abandon these proposals and instead rely on the current test of looking to the contract of employment to determine the true nature of the employment relationship. This is a clearer method of determining the parties’ intention when entering into the employment relationship.

New rights for union delegates and union right of entry

Employees designated as union delegates will have greater protection when engaging in union related activity. Delegates will be able to undertake union related activity during work hours, with

the employer paying for the time spent doing so. Unions will also be able to obtain special powers to enter workplaces without providing the required 24 hours of notice for suspected underpayment contraventions.

MGA submitted that the increase of union rights will create disharmony in the workplace, will result in higher costs for employers and will see a downturn in productivity. MGA submitted that the proposals ought to be abandoned as small to medium sized businesses cannot afford to fund additional resources for the benefit of unions whilst taking a hit on productivity.

Wage theft

Under the proposals in the Bill, criminal offences will be created to punish employers for the underpayment of wages. The potential penalties are up to 10 years of imprisonment for managers and/or directors, and fines of up to $7.8 million for businesses.

MGA submitted that whilst MGA members are dedicated to paying employee’s correctly, Australia’s industrial relations legislation is incredibly complex, and errors can be made. MGA submitted that the Australian Government should abandon the introduction of criminal offences which may be imposed against employers for such errors and should instead focus on implementing educational opportunities for employers to correct errors and to reduce errors occurring in the first instance.

Next steps

MGA has serious concerns regarding the pressure members face with the current cost of operating a business and the proposed legislation which increases costs and complexity for employers. MGA will continue to oppose problematic aspects of the Bill and will keep members informed of the work undertaken in this space. MGA will seek further member feedback in our continued advocacy against damaging proposals.

Thom: 0499 444 154 Melbourne metro, Fitzroy, Brighton, St Kilda, Brunswick, Preston Balwyn, Armadale

Hedderwick: 0455 661

Yarra Valley to Mansfield, Brighton to Sorrento and all of Gippsland area.

Nagambie, Euroa and Shepparton area.

Extension of Zombie Agreements - factors considered by the Fair Work Commission

On 7 December 2022, the Fair Work Legislation Amendment (Secure Jobs, Better Pay) Act 2022 came into force which had the effect of introducing major reforms to the industrial relations landscape across Australia.

One of these reforms was that enterprise agreements made before 2010 (known as ‘zombie’ agreements) will automatically terminate on 7 December 2023, unless an application is made to (and granted by) the Fair Work Commission (the Commission) to extend the operation of the zombie agreement.

Generally the Commission must approve an application to extend a zombie agreement if:

a it is reasonable in the circumstances to do so; or

b it is otherwise appropriate in the circumstances to do so; and

i bargaining is occurring for a new enterprise agreement that would cover the employees; or

ii the employee(s) would be better off overall if the zombie agreement continued to apply to them, than if the relevant modern award applied.

This article provides a brief overview of decisions made by the Commission and the factors considered by it when granting or dismissing an application to extend a zombie agreement.

Different decisions from the Commission

In the decision of Application by ISS Health Services Pty Ltd [2023] FWCFB 12 (7 July 2023), the Commission granted the extension of a 2004 enterprise agreement for period of 18 months as it was satisfied that it was appropriate in the circumstances given that:

a negotiations for a new enterprise agreement had commenced to replace the zombie agreement;

b the enterprise bargaining will involve some complexity because it involves a number of different sites, a diverse range of classifications, and pay rates are linked to a state industrial instrument;

c it will be difficult for the parties to finalise an enterprise agreement by 6 December 2023;

d the employees covered by the zombie agreement will be better remunerated to a ‘significant degree’ than under the applicable modern award; and

e the employees have been widely consulted about the application to

extend the zombie agreement and they strongly supported it on the basis that they would be better off than under the zombie agreement than if they were paid under the relevant award.

In contrast, in the decision of Applications by Patterson Enterprises Pty Ltd [2023] FWCFB (26 July 2023), the Commission dismissed the application made by a labour hire company, to extend its two zombie agreements. The Commission found that:

a it is unlikely that the employees who are covered by zombie agreements, viewed as a group, would be better off overall under the zombie agreements than if the modern award applied; and

b although the hourly rate in the zombie agreements was higher than the hourly rate under the applicable modern award, the Commission determined the overtime penalty rates under one of the zombie agreements was less than the overtime rates under the applicable modern award and as such, that the employees would be “worse off” under the zombie agreement because the hourly rate would fail to compensate them for lost overtime.

Finally, in the decision of Application by Dilek Ayse Henderson - [2023] FWCFB 132, the Commission dismissed the application even though the extension was supported by the employer and affected employee. The Commission reasoned that the benefits the zombie agreement contained in favour of the employee could be included in a contract of employment and therefore there was no need to extend the operation of the zombie agreement.

Conclusions

While it may be possible to temporarily extend the operation of a zombie agreement by up to four years, decisions from the Fair Work Commission have indicated that it is unlikely these extensions will be easy to obtain and that persuasive arguments which fit the legislative framework will be required to convince the Commission the agreements should operate beyond the automatic termination date. As such, it

smoother than Greek and thicker than regular yoghurt

is unlikely that a mere inconvenience of automatic termination or preference that zombie agreements continue operation will be a persuasive reason for the Commission to grant an extension.

MGA recommens members seek advice from our Employment Law team if they are considering seeking an extension to the operation of zombie agreements.

Call

The fight to stub out illicit tobacco continues

Dominated by organised criminals, the illicit tobacco trade damages legitimate businesses, undermines public health, and facilitates the supply of tobacco to young people. The criminality involved, including the use of the proceeds to fund other crimes, has a devastating effect on communities across Australia.

In the face of this problem, it can be easy for retailers to feel there is nothing they can do to make a difference. The best way to beat this scourge is by consistently reporting infractions to the relevant authorities.

The Stop Illicit campaign and dedicated website, helps retailers join the fight against illicit tobacco in their area by providing a quick and easy report function. Increasing

the quantity and quality of information received from retailers will lead to more arrests, charges and convictions.

If you suspect, or know of somebody selling illicit tobacco, you can anonymously report it to stopillicit.com

The sale of illicit tobacco is increasing. Every report brings us closer to defeating it.

Food safety changes must be in place by 8 December 2023

Recent changes to the National Food Standards Code now exist for food businesses across all Australian states and territories.

» New food safety laws being enforced from 8 December 2023

» Food Standards Code now includes Standard 3.2.2A

Who does this change impact?

If your business prepares and serves food then these changes affect you

In Australia, food safety laws are enforced at a state and territory level. Prior to recent changes, many states and territories had their own special requirements for food handling and record keeping, these included New South Wales, Victoria, Queensland, and

the Australian Capital Territory.

However, from 8 December 2023, all Australian states and territories must now comply with the requirements outlined in Standard 3.2.2A.

This includes Western Australia, South Australia, Tasmania, and the Northern Territory, which require the implementation of Food Safety Supervisors.

How to Comply with Standard 3.2.2A

» Fact sheet - Food Standards Aus NZ

More information is available here:

» Food Standards Aus NZ overview

» Introduction to Food Safety standard 3.2.2A video

» Food Safety managementTraining & Supervisor video

Food Safety Supervisors –

requirements by state

Food Safety Supervisors (FSS) oversee day-to-day food handling operations and ensure risks are managed.

The FSS is nominated by the owner of a food business and may be the business owner, manager, or employee (for example, the chef) provided they:

• are not a FSS for any other food premises or mobile catering business, and

• can train and supervise other people

in the business to ensure safe food handling occurs (as per the Food Act 2003 –Section 106B(1c)).

• are reasonably available and be easily contacted (such as by phone).

NEW SOUTH WALES

Food Safety Supervisors (FSS) certificates expire 5 years from the date of issue. When the FSS holder’s certification expires, a food business has 30 days to ensure:

• the person with the expired FSS completes a recertification course within 30 working days, or

• another eligible staff member with a current qualification is appointed as the FSS.

• a recertification course is only available to people who have already been awarded an NSW FSS certification.

• It may only be offered up to 90 days after the expiry date for a previous NSW FSS certificate. After this time, the entire course must be recompleted to attain certification.

• It is also a legal requirement that businesses keep a copy of the FSS certificate on the premises – display is recommended.

For more information: Standard 3.2.2A Food Safety Management Tools | NSW Food Authority

NORTHERN TERRITORY

Food Safety Supervisors (FSS) oversee day-to-day food handling operations and ensure risks are managed. You must:

• have a food safety supervisor

• ensure staff are trained in food safety.

This is someone who has:

• authority to supervise staff within the business

• completed at least one of the following skill sets within the last 5 years:

o Food safety supervision skill set

o SIRRFSA001 handle food safety in a retail environment unit.

Evidence of compliance

During a routine inspection, you must be able to show how you carry out safe food handling practices by:

• demonstrating or

• keeping a record of safety controls, activities and processes.

For more information: Skills and knowledge for food workers | NT.GOV.AU

QUEENSLAND

All licensed food businesses in Queensland already require a Food Safety Supervisor that is reasonably available to all food handlers at the food business and to the licensing local government.

What are the new requirements?

Standard 3.2.2A introduces new requirements for specified food businesses which will need to have:

• a Food Safety Supervisor that has been certified within the past five years

• training for food handlers

For more information: Standard 3.2.2A Food Safety Management Tools | Health and wellbeing | Queensland Government (www.qld.gov.au)

SOUTH AUSTRALIA

Food Safety Supervisors (FSS) oversee day-to-day food handling operations and ensure risks are managed.

The new food safety standard requires businesses to appoint a qualified FSS who is available to oversee day to day food handling operations, help food handlers to handle food safely, and make sure food safety risks are managed.

If a FSS goes on a period of leave (e.g. annual, personal and long service leave) will another supervisor need to be appointed?

• If a FSS is absent for 30 days or less, then you don’t need to appoint a replacement FSS but you should ensure that appropriate processes & procedures are in place e.g. having a written guide for staff to use.

• Where a FSSis absent for more than 30 days a replacement food safety supervisor needs to be appointed.

Does the FSS need to be on site for all opening hours? Can they be contacted by phone or email instead?

The FSS only needs to be reasonably available when the handling of unpackaged potentially hazardous foods (prescribed activities) is taking place.

This means being onsite for majority of the time to oversee the prescribed activities, and when not onsite being otherwise contactable and having procedures in place.

Does the FSS need to be onsite when food is being prepared or can they be contacted by phone/email for advice?

• FSS’s need to be reasonably available (mostly onsite) when prescribed activities are taking place, and at other times must be contactable via phone or email.

For more information: Food Safety Management Tools - Standard 3.2.2A | SA Health

TASMANIA

Food Safety Supervisors (FSS)

• be trained to recognise and manage food safety risks,

• have completed Food Safety Supervisor training with a Registered Training Organisation in the last 5 years,

• have the authority and ability to advise and supervise other food handlers, and

• work on the premises and be involved in the day-to-day food handling operations of the business.

The FSS may be the business owner, manager, food handler or another person who meets the above criteria.

Businesses must appoint at least one FSS but can choose to have more than one FSS (for example, to cover shift work and leave).

Multiple sites:

• Businesses with several premises are encouraged to have at least one FSS per site. If only one FSS is appointed

to multiple sites, they must be ‘reasonably available’ at each site.

• If the appointed FSS leaves the business, the business has 30 days to appoint a new eligible staff member as the FSS.

The FSS does not always have to be on the premises. The business must always maintain food safety, even when the FSS is off-site (including rostered days off and planned and unplanned leave). Plan for this leave by:

• sharing food safety knowledge with other staff to build on their existing skills and knowledge,

• displaying signage and posters with key food safety messages,

• developing work instructions or standard operating procedures that staff can follow, and/or

• being contactable by phone.

The intended outcome is that food handlers are adequately supervised by a trained and competent supervisor, and systems are in place to ensure food safety when the FSS is not onsite.

For more information: Food safety management tools | Tasmanian Department of Health

WESTERN AUSTRALIA

All WA businesses must appoint a Food Safety Supervisor to advise and supervise food handlers to ensure that food is handled safely.

The FSS’s role is to:

• identify, prevent and fix food safety problems

• share their skills and knowledge with food handlers and promote positive food safety practices in the food business

• supervises food handlers engaging in handling unpackaged PHF and ensures that the correct safe food handling practices are used

• make sure steps are taken to manage food safety risks

Food businesses can decide who to nominate as a FSS, for example it could be the owner, manager, or employee.

To manage and give direction on the safe handling of food, this person must have the:

• skills

• knowledge

• authority

• ability.

Therefore, they should be someone who regularly handles food as part of their normal duties and who is readily available (for example a chef or cook).

Who can be a FSS

You can decide who to appoint as a FSS, but they must:

1. Hold a FSS certificate issued in the last 5 years

2. Have the authority and ability to manage and give direction on the safe handling of food

3. Be reasonably available to advise and supervise food handlers. This could be, for example, the owner, manager or an employee if they can meet the above requirements which are detailed further below.

FSS availability

The FSS must be reasonably available to advise and supervise the food handlers when they are handling unpackaged potentially hazardous food. This means that the FSS should be:

• in a position where they can oversee food handling activities

• onsite at the food premises while the business is handling unpackaged potentially hazardous foods or easily contactable (e.g. by phone).

• You must appoint at least one food safety supervisor for the premises before any unpackaged, potentially hazardous food is handled.

Multiple FSS’s may be required in the

following circumstances to ensure adequate supervision can be provided and a FSS is always contactable when:

• there are large number of food handlers to supervise

• the food business operates on multiple shifts

• the food business operates across multiple sites.

If the FSS is away from the premises for short periods of time, their absence will need to be managed to ensure food safety is not compromised, for example:

• through sharing food safety knowledge with other staff

• developing working instructions that staff can follow

• ensuring the FSS is contactable by phone (or a combination of these).

• If the FSS is on long periods of leave (for example longer than a month) you should appoint another FSS in their absence.

For more information: Food safety management tools for food businesses (health.wa.gov.au)

Food Safety Management Tools Guide (health.wa.gov.au)

VICTORIA

Food Safety Supervisors (FSS) oversee day-to-day food handling operations and ensure risks are managed.

Food handling requirements

Food handlers refers to anyone who is involved in any activity that involves food or surfaces likely to come in contact with food, including those in:

• preparing – such as chopping, cooking, thawing

• delivering and transporting

• packing

• serving

• cleaning tableware or equipment that comes in contact with food.

Food businesses that operate from more than one site can have one person as the

FSS across a number of premises. The local council must be satisfied with the arrangement you propose. If the premises are in different municipalities, each local council must be satisfied with the arrangements.

Appointing a FSS

It is important to choose your FSS carefully.

Your FSS can be the owner, an employee or a person external to the business, providing they are able meet the requirements of a FSS.

It is important to choose a FSS who:

• knows how to recognise, prevent and alleviate the hazards associated with food handling at your premises

• has a Statement of Attainment that shows they have the required food safety competencies from a registered training organisation (RTO)

• has the ability and authority to supervise other people handling food at your premises and ensure that food handling is done safely. You should ensure that your FSS has everything they need to perform the role at your business. This could mean that:

• it is noted in their job description

• they know what their role is and what their responsibilities are

• they have relevant and appropriate training

• they are allocated time in their day to undertake FSS tasks

• they are able to supervise other staff and ensure that staff are aware who the FSS is

• they know what to do if there are any food safety issues in your business.

Note that the owner of the food business may be the FSS. The FSS does not have to be on the premises at all times. However, they must be able to know how food is

being handled when they are not on the premises. Similarly, this applies to businesses that operate across a number of shifts or when a person from outside the business is the food safety supervisor.

For more information: Food safety training, skills and knowledge (health.vic. gov.au)

AUSTRALIAN CAPITAL TERRITORY

All registered food businesses in the ACT must appoint a Food Safety Supervisor (FSS), including businesses operating at a declared event.

FSS’s must:

• be appropriately trained:

• know how to recognise, prevent and lessen food handling hazards; and

• have the ability and authority to supervise the correct handling of food by others.

For more information: Food safety supervisors | Health (act.gov.au)

TRAINING - WHERE TO GO:

William Angliss can cater for all Food Handler and Supervisor training requirements in all states:

MGA ACCREDIATED & COMPLIANCE TRAINING - WILLIAM ANGLISS

The 2023 SPAR Australia Trade Show was held from Thursday 10 to Saturday 12 August at the Gold Coast Convention & Exhibition Centre. SPAR is continuing to build on the ‘Better Together’ strategy and has cemented the Spar Community Partnership Foundation program throughout the network. The spirit of partnership is the founding ethos between SPAR Australia, their Retailers, and Suppliers. Spar’s motto, ‘if we all work together, we are a stronger and a successful force in the independent supermarket industry’.

The execution of SPAR’s key sales strategies is integral in achieving positive results in this extremely competitive retail environment and building a value statement to our customers. SPAR continues to work on improving the network’s performance, growing sales, and a stronger bottom line for our retailers. It’s about creating the perfect customer experience through store development, keeping up with market trends and re-investing in our stores. SPAR’s role in the independent retail landscape is vital, providing choice for Retailers and ensuring competition in the sector.

At the Welcome Dinner, SPAR COO Mark McGuinness welcomed all suppliers and retailers and gave an outline of the evening events. SPAR’s Managing Director Mr Lou Jardin spoke about the last 13 years and the progress of SPAR Australia. Lou Jardin presented the Loyalty Bonus which has been running for the past 11 years, rewarding branded stores for their continued loyalty to both the SPAR Warehouse and to the SPAR Brand. This year another $558,869 was presented to Retailers, bringing the total

to $3,884,913 since the program was launched.

Celebrating another successful Trade Show, the SPAR Australia annual Gala Awards Dinner was held at the Gold Coast Convention & Exhibition Centre. Retailers, Suppliers as well as the Directors and staff of SPAR Australia joined to celebrate the achievements of SPAR Retailers over the last year.

Held in the evening on Saturday, 12 August, the Gala Awards Dinner was hosted by Ali Plath, Breakfast Radio Announcer for Triple M Gold Coast.

The evening commenced with the presentation of the “Little SPAR Award”. SPAR Australia was able to recognise the English family from SPAR Malanda, another true hero of the SPAR family and the Independent Industry. Mr Lou Jardin stated “The English Family are worthy recipients of the “Little Award” given to those who have made a significant contribution to SPAR. The family store founded by Tom English has been a vital part of the Malanda community for many years. Michael English was

a founding member of the warehouse that now is SPAR. His loyalty to the warehouse throughout its history has been instrumental and a key reason why SPAR exists today”. Jeff English, Michael’s son, has taken over the family business and with significant re-investment over the past few months has grown the store from strength to strength. SPAR Australia congratulates Michael & Jeff for their continued support and contribution to SPAR Australia.

The Store of the Year awards were presented by SPAR Australia Managing Director, Mr Lou Jardin, SPAR Chief Operations Officer, Mr Mark McGuinness and SPAR Guild Council Deputy Chair, Mr Dimitri Spyrakis. SPAR would like to congratulate the following Retailers on their success in their respective categories:

• SPAR Store of the Year 2023 - SPAR Lismore

• SPAR Express Store of the Year 2023

- SPAR Express Oxenford

SPAR Australia’s Retail Awards Program identifies and recognises Retailers who are excelling in their businesses. The

past twelve months, again has seen a record amount of stores re-investing in their businesses, mainly thanks to the funds that they have received through the SPAR Loyalty Bonus. The Department awards were presented by SPAR Australia Managing Director, Mr Lou Jardin. Congratulations to the following Retailers for their success in the Department Awards:

• SPAR Grocery Award – SPAR Ballina

• SPAR Express Grocery Award – SPAR Express Terrigal

• Dairy / Freezer Award – SPAR Urunga

• Fresh Food Award – SPAR Carina

• Food To Go Award – SPAR Express Oxenford

SPAR Australia presented the Store Manager of the year Award. This person

has been the leading force in building the SPAR brand in their local community.

• SPAR Store Manager Award – Luke Hanlon, SPAR Maclean

Luke has worked at SPAR Maclean for 6 years, the past 4 years as the store manager. He began his career as a casual team member in the produce department, his passion was recognised early and was appointed a full-time position. Luke assisted Bob Little with the day to day running of the store, Bob recognised the drive and ability in Luke which resulted in his appointment as the store manager for SPAR Maclean. Luke runs a well-presented store with high standards and is fully supported by his team. Luke is fully involved in the local Maclean community, participating in the many events and activities within the town. Luke is the face of SPAR Maclean and leads by example.

The Community/Partnership/Foundation (CPF) Award was presented and awarded to a retailer who has embraced the CPF concept and is an example for the rest of the network to follow. The aim of CPF is to improve the Retail Culture throughout the group, the stores local community, and for the SPAR Brand to become first choice for Independent Retailers.

• SPAR Community/Partnership/ Foundation Award - SPAR Winton

SPAR Winton are fully involved with every

SPAR Store of the Year - L-R: Lou Jardin (Managing Director), Mark McGuinness (SPAR Chief Operations Officer), Prue & Jeff Sykes (SPAR Lismore) and Dimitri Spyrakis (SPAR Guild Council Deputy Chairman)

SPAR Express Store of the Year - L-R: Lou Jardin (Managing Director), Mark McGuinness (SPAR Chief Operations Officer), Duncan Harvey, Grant Hawker, Sharon Allen & Travis Copson (SPAR Express Oxenford) and Dimitri Spyrakis (SPAR Guild Council Deputy Chairman)

Store Manager Award - L-R: Luke Hanlon (SPAR Maclean) and Lou Jardin (Managing Director)

QUEENSLAND

event in their local community. Some of the community events which they sponsor include, the Winton Outback Festival, Camel Races, Film Festival, Opal Festival, Winton Show, Junior Rugby League, Winton Golf Club and the list keeps going. As well as the many sponsorships, SPAR Winton also donate to various charity organisations where they provide vouchers, gift baskets etc. SPAR Winton have created a strong association with their customers and the broader Winton community, proudly displaying and representing the SPAR brand.

In addition to the awards presented to Retailers, three suppliers were recognised for their stands at the Trade Show. SPAR would like to congratulate the following suppliers on their success in the stand awards and thank them for the effort they put into the event. These awards were presented by SPAR Australia’s National Merchandise Manager, Mr Colin Dwyer.

• Small Supplier Stand 2023 –Warwick Meats

• Medium Supplier Stand 2023 – So Soda

• Large Supplier Stand 2023 – Tip Top Bakeries

Since becoming Managing Director of SPAR Australia in December 2010, Lou Jardin has vowed to continue to provide competition at the wholesale level, ensuring independent Retailers are able to source deals that allow them to compete in the market and ensure the survival of family businesses in the grocery industry.

MGA would like to congratulate all retailers who were nominated in the 2023 SPAR Retail Awards .

SPAR Express Grocery Excellence AwardCaitlin Parrelli & Jason Parrelli (SPAR Express Terrigal)

Dairy / Freezer Excellence AwardJeff & Prue Sykes (SPAR Urunga)

Food To Go Excellence Award -

L-R: Duncan Harvey & Grant Hawker (SPAR Express Oxenford)

Fresh Food Excellence AwardL-R: Ekaterina Mikhaylova, Dom Casagrande & Brian Fraser (SPAR Carina)

Community Partnership Foundation AwardL-R:Stacey & Tanya Mitchell (SPAR Winton), Mark McGuinness (SPAR Chief Operations Officer) and Dimitri Spyrakis (SPAR Guild Council Winner of Pulse Travel VoucherMaria & Dimitri Spyrakis (SPAR Sussex Inlet)

SPAR Trade Hall

Steeped in brewing history, Breheny Bros Breweries are back

The Breheny family have been described as the most influential family in Australian brewing history, with multiple family members responsible for establishing well known breweries and beer brands, as the Australian brewing industry grew and consolidated.

Well known breweries of which Breheny family brewers established, or where they were the head brewer, include Melbourne Co-operative brewery Abbotsford (now operated by Asahi), Walkerville co-operative Brewery in Adelaide which later became West End Brewery, Tooheys brewery and Tooth’s Kent Brewery in Sydney, Great Northern Brewery in Cairns, Volum Brewery in Geelong, Castlemaine Brewery in Fremantle, and Tasmanian Co-operative brewery in Hobart. The Breheny family have bought back a portfolio of state based historical beer brands based on family beer recipes used in breweries in every state of Australia over 100 years ago.

These easy drinking historical mainstream beers are being well accepted by conventional beer drinkers as an alternative to globally owned national beer brands.

Breheny Brothers beers are now being distributed nationally by a network of distributors targeting local and independent retailers.

Breheny Brothers portfolio includes: Royal Lager, Queensland Bitter, Breheny’s Draught, Walkerville Wild Dog Pale Ale, Volum Lager, Redcastle Extra Stout, Queensland Mid and Maltx Nonalcoholic beer.

Contact James Breheny if you would like to find out about stocking these historical mainstream beers either in cans or on tap in your store or venue.

James Breheny - Managing Director

Breheny Brothers Breweries

M. 0418 237 354 | www.brehenybros.com

Click image to view Breheny Bros Breweries

 Richard Jamieson started brewing in Dawson Street in 1864, shifted to York Street soon after, and sold out to James Pettit in 1871. He named the brewery the Victoria, and after twenty-six years, he sold his well-established business to the Breheny Brothers, who changed the name to the Gippsland Brewery Pty Ltd.

The new company formed in 1897 continued to prosper. Edward Breheny was the brewer-manager, and Gippsland Brewery beers and stout were distributed widely throughout Victoria’s East Gippsland district. Later, Edward’s brother, Michael B. Breheny, took over the management of the business. Of Irish descent, the Breheny family, fathers and sons, brothers and cousins, all at some period from the 1850s, and for the next 130 years, had been involved in the brewing industry in Australia.

Keeping the service DELIviable

As traditional delis continue to disappear from the major supermarket retailers’ stores across the country, independent supermarket owners are instead creating new opportunities by prioritising pre-prepared, ready-to-eat and heat-and-serve foods.

Australian United Retailers state operations manager NSW, Frank Molloy, said that more Australian shoppers are turning to their local supermarket for takeaway lunch and dinner options that require little to no preparation.

“We’ve seen a significant shift in recent years with rising numbers of consumers relying on healthy supermarket convenience options to help them manage their busy lives,” Mr Molloy said.

“As that demand has increased, savvy supermarket owners who have expanded

their fresh offers and diversified the range of prepared foods available in their stores have created impressive opportunities to value add and operate their deli departments at much higher margins.

“These changing consumer habits and reduced demand for processed meats have transformed the deli counter mix in many supermarkets across the country.

“Australian United Retailers works with more than 580 independent supermarkets, food and convenience stores nationally, including 400 FoodWorks stores.

“The success of our stores which have adopted a fresh deli offering is one of the best examples of supermarkets pivoting on the traditional model to find a point of difference and capitalise on changing consumer needs.”

In the Illawarra region of New South Wales and north of Wollongong, FoodWorks East Corrimal has more than doubled its lunchtime trade since the store transformed its deli offering five years ago.

Owner Richard Rabay said the store, which won the National ‘Food to Go’ Award at the Australian United Retailers

Australians’ desire for homestyle ready-to-go food is booming and supermarket retailers are taking a fresh approach to the humble deli counter.

FoodWorks East Corrimal. Owner, Richard Rabay.

FoodWorks East Corrimal. Ready to go meals.

Excellence Awards last year, found its winning formula after being forced to experiment with new models in 2017 because the then-underperforming deli department was no longer viable.

“Customers were moving away from deli meats so keeping staff behind the traditional staffed service deli was not turning a profit for the business,” Mr Rabay said.

“We knew we had to make a change, so we started with a few small experiments and grew our offering from there.

“Initially, we closed down the traditional deli and trialled a self-serve offering to see how people would respond.

“The offering featured pre-packaged deli meats, yoghurts, salads and other ‘grab and go’ items to retain ranging, but we received some feedback very quickly that told us our customers still expected sliced meat and a deli service.”

Mr Rabay, who purchased his first FoodWorks supermarket with his father, Riad Rabay, in the early 1990s and now runs the family’s four FoodWorks stores with his brother, Tony Rabay, said listening to customers was the best way to run a business that performs well.

“We are strongly committed to giving customers what they value and what they want to buy, so the deli feedback gave us great confidence in dedicating resources to find an innovative alternative,” he said.

“We re-opened the deli and started small by adding roast chickens; sales went well.

“The next step was extending the hot food range to include a variety of meats, vegetables and takeaway-style food such as pork, chicken and schnitzel lunch packs, potato bakes, vegetable bakes, and chicken nibbles, garlic kiev balls and tenders.

“We also added hot pork, chicken and schnitzel rolls with gravy.”

He said the launch of a lunchtime offer was when sales took off.

“We opened a well-stocked sandwich bar with all of the options for a made-to-order sandwich, salad or wrap,” he said.

“It was enthusiastically embraced by locals and passers-by who loved having options for a quality, fresh, and greattasting lunch.

“Complementing this with a generous ‘grab and go’ range that is made and packaged in-store means we have become known as the best place for a homestyle lunch and dinner option in the local area.

“We’ve still retained the sliced meats, but our mix has shifted dramatically with meals and takeaway food now driving profit.

“As a mid-sized top-up supermarket, after-school was traditionally our busiest time of the day.

“Now lunchtime trade is just as busy as peak afternoon, and we’ve grown steady foot traffic throughout the whole day.

“Locals who are on-the-go love the convenience of popping in for a sandwich or snack, and we always have a long line of tradies who come straight to FoodWorks East Corrimal when their work brings them back to our area.

“The deli brings people in the door, and

that increased custom means they’re also spending money elsewhere in the store.

“It’s one of the strongest departments for our store and the broader fresh categories are a big part of our business.

“Store owners have two options to transform a deli. You can shut it down or create a point of difference that attracts customers.

“I strongly believe that a modern deli offering is the way to go.”

Mr Molloy said it was essential that stores focus on the ongoing evolution of their offer like Mr Rabay has done at FoodWorks East Corrimal to maintain sales performances as consumers increasingly start shifting towards value propositions in difficult economic times.

“Tapping into the convenience of prepared foods helps to boost not only deli sales but the overall bottom line for owners while simplifying mealtimes for their customers at the same time,” he said.

“As customers start to tighten their purse strings, convenience will still be top of mind for Australians battling time-poor lifestyles, so we are actively working with our Australian United Retailers store network to finetune ranging.”

To find out more about FoodWorks East Corrimal, visit: https://foodworks-eastcorrimal.myfoodworks.com.au/

FoodWorks East Corrimal. Delicatessen.

FoodWorks Estella - the newest addition to the Reddrop Group

The Reddrop Group have opened their 27th store, FoodWorks Estella (Wagga Wagga, NSW).

Designed to be a one stop shop, the 2400m2 space features its own sushi kiosk and liquor department ,as well as, a large grocery, deli, and produce offering.

Using local builders, contractors, and employing more than 70 local team members, it has been a real boost for the Estella community who have been waiting for more than 12 years for a supermarket in the area.

Reddrop Group CEO Michael Reddrop said staff had been working tirelessly in the lead-up to get the store up and running.

“It’s been six years since we first started conversations about opening this FoodWorks here, so it has been a long time coming and there’s been a lot of anticipation”

FoodWorks Estella is open 7 days a week at 2 Rainbow Drive, Estella NSW.

Boost your super this financial year

Did you know that from 1st July 2023, the minimum amount your employer must pay into your super – known as the Superannuation Guarantee (SG) – has increased from 10.5% to 11%? That’s more money for your financial future.

You may be wondering what else you can do to boost your super.

Luckily, First Super has some ideas to get you started.

1. If you’re on a low income and put a little extra into your super, you may be eligible for a boost from the government (the Super CoContribution).

2. You can ask your employer to pay more of your pre-tax salary into your super (salary sacrifice), and this may also reduce your income tax at the same time.

3. Don’t know where to start? Our super calculator can help you crunch the numbers. Simply enter your salary to see some options to contribute more, and the estimated annual tax savings (if applicable).

First Victorian Container Deposit Scheme refund point installed

TOMRA Cleanaway has installed Victoria’s first refund point under the state’s new Container Deposit Scheme, in Buninyong.

Located at Foodworks in Buninyong, the refund point will allow the recycling of eligible bottles, cartons and cans, for a 10 cents per item return from 1 November 2023.

TOMRA’s Reverse Vending Machine technology will scan and verify each container as it is deposited, and then provide options to the user to either receive the amount through a retail cash voucher, via digital transfer direct to a bank account, or for the amount to be sent as a donation to a nominated charity or community group.

James Dorney, TOMRA Cleanaway Chief Executive Officer, said it is the first of a number of machines to be rolled out in the area and across the state.

Tomra Cleanaway is looking for more community partners to host registered refund points – including shopping centres, retail outlets, clubs, parks, sporting grounds, and community centres.

Refund point types include outdoor Reverse Vending Machine kiosks, standalone Reverse Vending Machines suitable for supermarkets and retail shops or clubs, and Over The Counter refund points.

“Our machines are quick, convenient, and automated, and able to be seamlessly integrated into retail and community locations,” Dorney said.

“As a partner, the benefits of being a refund point host include attracting customers, supporting fundraising for local community groups and charities, and earning extra revenue. We will work with interested partners on the best configuration that suits them, within the CDS Vic scheme.”

Victoria’s container deposit scheme, CDS Vic, is set to start in November 2023. It will target beverage containers that most commonly contribute to litter and are often consumed away from home, including plastic soft drink bottles, glass beer bottles, soft drinks and alcohol sold in cans, and small fruit juice cartons.

At the launch, Minister for Environment

Ingrid Stitt said Victoria’s Container Deposit Scheme will be the most accessible and convenient in the country, making it easier than ever to recycle in regional Victoria and across the state.

“CDS Vic will maximise the number of cans, bottles and cartons being recycled into new products, while reducing the amount of litter in Victoria by up to half,” Stitt said.

The company was appointed by the Victorian Government to deliver CDS Vic in 28 Local Government Areas across the west of Victoria and western suburbs of Melbourne, with almost 200 refund points to be established. It is estimated half a billion eligible drink containers are disposed of annually across this region alone. “We’re very excited to be part of Victoria’s new Container Deposit Scheme, and look forward to partnering with local businesses, charities and community groups across the state,” Dorney said.

For more information, visit: www. TOMRACleanaway.com.au

TOMRA Cleanaway has installed Victoria’s first refund point under the State’s new Container Deposit Scheme in Buninyong

One stop shop for all your business needs

In 2004, JV Retail Services (JVRS) was created by Liam Keating and Michael Masterson. Liam and Michael both owned multiple supermarkets and decided to create a program to assist with paying suppliers on time and reporting. JVRS has assisted over 50 supermarkets with the above services all over Australia

On retirement in November 2022, Liam & Michael sold JVRS to Hayden Bruce and Jack Keating (Liam’s son). Jack and Hayden have helped to ensure that JVRS clients day-to-day stresses are alleviated and that store owners can focus on growing business.

• No paperwork - All invoices scanned, processed and separated into departments for monthly reporting.

• One payment - All suppliers are separated into the 3 online secure folders – Friday ABA File, Monthly ABA File & Metcash ABA File.

• How it works - Once we have created

the ABA file, this is sent to you to import into your banking system. In simple terms, once the file has been imported, all suppliers are paid at once.

• Why - Not only will this save you time, your cash flow will improve as all invoices will be paid on due date, not before or after.

• Additional services - Bank reconciliation, payroll tax, lodgment of BAS’s & IAS’s, Monthly and Quarterly reporting (profit of loss, balance sheets) and Budgeting.

Tarwin Lower iGa

“Since moving to JABAA Business Services, the day-to-day stress of paying bills on time was taken away. Prior to JABAA coming on board, all invoices were paid manually and postage bags sent out, now everything is online and we don’t need to self-store any invoices.”

Bunyip IGA

“Bunyip IGA has used the bookkeeping services of JABAA since they took over from JVRS Pty Ltd and couldn’t be happier. We know all bills are paid on time and that we will receive our monthly reports to show us how we are going. All your statutory requirements are completed, it just makes running a supermarket that much easier. Cannot recommend them enough.”

Poplar Ave (Shepparton) IGA

“Could not be happier with the service from JABAA….always professional and prompt. If we need them to chase invoices from suppliers or we request a report/bill from years ago, we know that all documents are stored securely and are accessible.

Plus, Jack, Max & Frank are a breath of fresh air and nothing is ever an issue”

Contact: JABAA Business Services

Latest Ritchies acquisition

Established in 1870 in Frankston, Ritchies Supermarkets are currently celebrating their 153rd Birthday. Ritchies are Australia’s largest Independent Retailer, with 78 stores nationally (including 3 Cellarbrations and 1 Bottle-O).

Ritchies recently acquired the two Arthur Corcoris IGAs at Heathmont and Ringwood East, with all existing team members offered employment with Ritchies.

BOOK NOW for MGA’s Annual General Meeting (AGM) and Industry Breakfast www.trybooking.com

Last year Ritchies demolished their Towerhill Frankston store. The newly built store is currently being fitted out as a state of the art store with the opening anticipated for mid October 2023.

The store will employ more than 120 locals. Originally built in the 1970s, this store was well deserving of a complete makeover and the locals are eagerly awaiting a new shopping experience once the doors open.

MGA AGM and Industry Breakfast

Leonda by the Yarra, Hawthorn

Friday 24 November 2023 - BOOK NOW

MGA National Liquor Update and Christmas Drinks

CUB Brewhouse, Abbotsford

Thursday 7 December 2023

Rod Allen Memorial MGA GALA Golf Day

Southern Golf Club, Keysborough

Friday 22 March 2024

Main: The old Towerhill Frankston store was demolished to be replaced by the new built, state of the art store. Inset photo: Under construction, the new Ritchies store. Anticipated opening is mid-October 2023

The team from Heathmont and Ringwood East

MGA Independent Retailers is proud to announce an exclusive partnership with BusinessSales.com.au. This partnership reflects MGA’s commitment to supporting its members and the wider business community by providing access to the best resources, tools, and expertise available. It’s a testament to the MGA’s leadership and vision, as well as to BusinessSales.com.au’s dedication to serving the needs of hardworking business owners.

BusinessSales is Australia’s only purpose-built, live and confidential business sales platform facilitating great transitions from one business owner to the next.

Selling a business can be tough, but it doesn’t have to be.

Whether you want some professional guidance to keep you on the right track, or one of our trusted professionals to take the reins – you can count on BusinessSales to be here for you when the time comes to sell your business.

If you’re wondering, “what’s my business worth or how do I sell my business?” or you’re ready to make a change – BusinessSales is here to help.

Together, BusinessSales and MGA are creating a brighter future for Australian business owners by facilitating great transitions from one business owner to the next.

‘BusinessSales believes that small businesses are the engine room of our economy and the heart of our communities, and we are thrilled to partner with the MGA and their hardworking members who serve nearly every Australian community every day.’

To speak with Ian Jones or one of the team at BusinessSales: Call 1300 77 NEXT or visit BusinessSales.com.au Alternatively email: ian.jones@businesssales.com.au

Strengthen your timber knowledge

MGA TMA and Timber Training Creswick have been hosting Timber Product Knowledge training for several years. Predominantly attended by members, The course is open to nonmember registration when availability permits.

Rob Rule as been with Timber Training Creswick (TTC) for over 25 years with extensive experience in the forest and timber industries.

The course takes place over two days. On 22 August, the first day was held at MGA TMA’s Malvern office.

Day 1 covered the theory of timber and organic discussion on the positive and possible adverse use of timber, segueing into further topics such as durability and timber treatments.

Rob explained how hardwoods have flowers and leaves, whereas softwoods have cones and needles, and the reproduction system of both.

Different sawing techniques were also explained to the group.

After lunch, Rob referenced the presentation and reinforced what had been discussed earlier.

Richard Hill (of Hazelwood and Hill) in attendance on behalf of the Hoo Hoo Club, addressed the group. MGA TMA appreciates the support of the Hoo Hoo Club which arranged the field trip on the second day of the course.

Day 1 finished with an assessment. A comprehensive amount of information was absorbed.

The field trip on Day 2 involved a visit to two AKD sites. First, the green mill

in Irrewarra followed by their large operation in Colac. AKD is Australia’s largest softwood sawmilling business. Employing over 1000 staff, they own plantations in various locations across regional East Coast Australia.

AKD tour guide, Steve is a long-term AKD team member and was very knowledgeable about the AKD business. The process of the timber coming onto site, and everything that happens from there was explained. Participants were given access to the huts to view staff operating machinery to cut and move timber along the line.

The Colac site is very impressive and whilst on the tour, Steve was alerted to a clicking noise. With his expertise and

AKD’s Timber yard

time in the industry as a Saw Doctor, he was able to explain to us that the clicking sound could mean there was a crack in the blade. He advised the manager, and the line was halted while it was checked. The machine, with three saws, then continued to operate. After the tour, Steve confirmed the crack in the blade with a photograph of the cracked blade. If that had not been picked up, it is likely it would have snapped and taken out the other three blades.

On successful completion of the course, participants receive a Statement of Attainment in FWPCOT3302 Access and Provide Timber and Wood Product Information.

Saws

Students and trainers at the end of their visit to AKD Irrewarra

Student see the logs processed at AKD

Theory time at MGA TMA Malvern

Visiting AKD

MGA TMA regional members meet in Geelong

MGA TMA held their first regional industry breakfast in Geelong on Thursday 21 September. Members and industry friends from Geelong, Ballarat, Warrnambool and surrounding areas, came together for MGA TMA’s inaugural regional event.

The MGA TMA committee is planning on holding future events around the country. Geelong the first industry breakfast held outside of Melbourne.

Regional members networked and heard from Peter Alexander, President of the MGA TMA Management Committee, David Inall, MGA TMA CEO, and Martin Stirling, MGA TMA Head of Legal, who addressed the group on the proposed industrial relation reforms that may have a dramatic impact on members businesses. Several discussion points and questions were raised with MGA TMA committed to advocating where these reforms are not justified.

It was fantastic to have such an engaged audience.

MGA TMA’S Employment Law team are available to assist members with any queries. Call 1800 888 479.

L-R: Christine Flanagan, Peter Alexander, Rob Rule, Martin Stirling, David Inall, John Timberlake, Kris Dean, Anita Trengrove, Richard Hill, Robert Polley

Unfair Dismissal. Are you Insured?

Unfair Dismissal claims are a significant exposure for businesses today. If employees believe their termination was harsh, unjust or unreasonable, they can make an application to the Fair Work Commission. This can result in employers being ordered to pay monetary compensation to the former employee or even be ordered to reinstate the employee in their previous employment.

The Fair Work Commission considers a variety of factor to assess whether a dismissal was harsh, unjust or unreasonable including, but not limited to:

• Was there a valid reason for the dismissal related to the employee’s capacity or conduct?

• Was the employee notified of that reason and given an opportunity to respond?

• If the employer didn’t allow the employee to have a support person present at any discussions about the dismissal, was that unreasonable?

• Whether the employee had been previously warned that their performance was unsatisfactory

• If the size of the business, or lack of dedicated human resource management specialists or expertise impacted on the procedures that the employer followed when they dismissed the employee

• Any other matters that the Fair Work Commission considers relevant

Source: Fair Work website

How can you protect yourself and your business?

The termination of an employee’s employment can be a complex and risky undertaking.

To mitigate risk, it is essential decision makers understand the lawfulness of their proposed actions and if they decide to proceed, they apply the correct process.

We strongly recommend professional legal advice is obtained before proceeding to terminate the employment of any employee.

Austbrokers Countrywide Insurance Brokers considers an important part of your risk management plan should include an Employee Practices and Management Liability insurance policy which can provide financial protection for yourself, your directors or managers if any incorrect processes were followed in the termination of an employee. A mistake in this area can be costly and interrupt the day to day operations of your business. Legal costs alone associated with defending such complex cases can be eye watering, and remember you don’t have to be at fault, but you may need to defend allegations.

Examples of claims scenarios:

Wrongful dismissal: A senior employee is dismissed after lodging complaints of bullying and aggressive conduct by the managing director. Complaints are also made of racial discrimination and disability discrimination. Legal proceedings are initiated and ultimately the matter is settled for a 6 figure sum.

Misconduct: An employee is dismissed after sending a stream of offensive emails to colleagues about one of his senior managers. However, the employer failed to follow proper process in dismissing the employee and the case was settled for a 5 figure sum.

Absenteeism: An employee is dismissed for non-attendance. The manager who dismissed her says he was

not aware of her sickness – although the company fails to reverse this decision when the employee produces confirmation from her G.P. The case is settled for a 5 figure sum.

Austbrokers Countrywide Insurance Brokers can help you with a management liability policy that will suit your needs, just ask us today.

Interested in Management Liability insurance? Need more information or a quote? Contact part of the MIC team now.

Call Fabian Pasquini M: 0408 96 28 36 or send an enquiry to: MGA Independent Retailers - Austbrokers Countrywide (abcountrywide.com)

General Advice Warning

This advice has been prepared without taking into account your personal objectives, financial situation or needs. You should, therefore, consider the appropriateness of the advice, in light of your objectives, financial situation or needs before following the advice. Please obtain a copy of, and consider the Product Disclosure Statement (PDS) applicable to the general insurance product before making any decision.

AUSTBROKERS COUNTRYWIDE Countrywide Insurance Group Pty Ltd ABN 49 625 733 539 AFSL 511363

TOP 10 ROSÉ IN THE WORLD

THE 2022 DE BORTOLI ROSÉ ROSÉ PLACED IN THE TOP 10 ROSÉ’S IN THE WORLD AT THE 2023 GLOBAL ROSÉ MASTER’S COMPETITION, THE ONLY AUSTRALIAN ROSÉ TO DO SO.

Please contact your De Bortoli Sales Representative for further information.

ALCOHOLIC GINGER BEER

AVAILABLE TO ORDER NOW THROUGH YOUR PREFERRED WHOLESALER, YOUR LION SALES EXECUTIVE OR CONTACT LION CUSTOMER SERVICE ON 13 15 15.

A pig & a pickle pair in an exciting new partnership

This unique sponsorship between a Pickleball league and a wine brand in Australia will include sponsorship of the NPL Season 1 - the flagship professional Pickleball league of Australia, launching in March 2024 with $100,000 Prize Money.

This partnership deal also includes coverage across the professional NPL Championship tournaments, future corporate events, pop-up activations and the crown jewel of the NPL’s expansion plans – the first-of-its-kind NPL Pickleball supersite, opening in Melbourne later in 2023. Both the NPL and Squealing Pig, are youthful, vibrant, exciting brands that challenge the status quo of their respective industries being old and stuffy, with a new-age, inclusive approach. The aim is to produce consistent brand collaborations in-venue and across social media that captivate their joint audiences as the sport of Pickleball grows in Australia and Squealing Pig continues to become a preferred wine of choice for the millennial demographic.

Treasury Premium Brands’ Chief Marketing Officer, Kjetil Undhjem, said that this partnership is an exciting collaboration from two brands that enjoy doing things differently. “We know that many consumers, particularly millennials, are keen to explore new and unique experiences. Pickleball is currently such a popular sport and only just at the beginning of its success in Australia, whilst Squealing Pig continues to experience significant growth both here and now globally, so we’re proud of what we will be able to achieve by combining these two powerful categories,” he said.

“While quality and expertise underpins everything we do, Squealing Pig has had enormous success bringing some playfulness and fun to the typically serious wine category, making it more accessible to new consumers. We look forward to sharing our celebrated wines with Pickleball fans across the country for launch season and beyond,” concluded Undhjem.

“The shared values and vision for both brands made this collaboration an absolute no-brainer for us as our first major sponsor and long-term partner. Treasury Premium Brands’ expertise in growing brands in our target demographic will lead to great benefits for all our current and future customers, as our grand plans to elevate the sport of Pickleball in Australia continue.” added National Pickleball League’s CEO, Ron Snell.

Watch out for the Pickle and the Pig to take over during Squealing Pig Wines’ much vaunted Summer of Love campaign from November 2023 to March 2024.

About National Pickleball League (NPL)

NPL is the premium pickleball organisation of Australia. The NPL brand offers Australia’s professional national league, tournaments, corporate days, school/university programs, social leagues, events & introductory Pickleball days. NPL aims to build the total number of Pickleball players in Australia via professional league pathways, marketing, content & venue investment. NPL aims to expand its product internationally in 2024.

Website: www.nplpickleball.com.au

Instagram: @nplpickleball

Facebook: @nplpickleball

Twitter: @nplpickleball

About Squealing Pig:

Squealing Pig is a tale about a pig who wanted more from life than just his pig pen. Keen on wine, but not a fan of the bore that you get with it, he began his adventure in 2010 making sauvignon blanc in the Squealing Pig Vineyard in Marlborough, New Zealand. Keen to experiment with some smokin’ hot new varieties and styles, he soon spread his wings to Central Otago, before globetrotting the world. No matter where this little pig finds himself – New Zealand, Australia, Argentina, France, Italy – the Squealing Pig style remains the same: to make cracking wines that are approachable, flavour-packed and pair brilliantly with no-fuss foods... and to have more fun than anyone else doing it. Relax everyone, it’s just wine.

Website: www.squealingpig.com/en-au

Instagram: @squealingpigwines

A Dill Pickle and a Squealing Pig are the hottest new couple on the scene. The National Pickleball League is excited to announce that playful wine brand Squealing Pig, will be a Major Sponsor of the NPL for the next two years.

Liquor Supplier of the Year - Champions IGA Conference

MGA congratulates the Edgemill Group who emerged triumphant at this year’s Champions IGA Conference, securing the esteemed title of Liquor Supplier of the Year.

The road to victory was paved with meticulous evaluation based on seven essential criteria. The nominations were submitted by Liquor Store Managers, Head Liquor Buyers, and the CEO, underscoring the significance of this recognition.

This achievement is a testament to the hard work, dedication, and unwavering commitment of Edgemill’s entire team -from Sales and Production to NPD, Warehousing, Finance, and Admininistration. Every department played a pivotal role in achieving this award.

Edgemill Group is a family owned business with over 40 years of experience in retail, wholesale and manufacturing.

Our story began way back in 1961 when Steve and Roula Stavrakoulis emigrated from Greece and were consumed by the great Australian dream of owning a home and running his own business.

In 1971, that dream materialised into a humble milk bar in the Victorian suburb of Tottenham. With his 5-year-old daughter, Penny, nipping at his heels and a new business to run, Steve convinced Roula to leave her sewing job so she could assist him in what had suddenly become a true family affair.

As the business matured, so did Steve’s children – Penny had become a fine assistant to her father and Alex was starting to take notice. By 1987, it was clear that a 15-year-old Alex shared the same dreams as his father – the apprenticeship had begun. And his rise in the liquor industry was swift…

In 1989, Alex took the reigns and quickly built a reputation for his traditional customer service and astute knowledge of the liquor industry. By 1996, Alex had created the wholesale wine and spirit business, Alexander’s Wine and Spirits – a venture that, like his father, started in a single room, but grew to flourish in its own right.

Today, that very business is known as Edgemill Group – a global multibeverage wholesaler, retailer and distributor, with a proud family history.