GUEST INFORMATION GUEST SERVICES: The Guest Services team are available between 7am and 11pm. Out-with these hours a Night Porter will be on duty. Should you require assistance from the Night Porter, dial 245. INTERNET ACCESS: Complimentary Wi-Fi is available throughout the main hotel building. The password is rufflets. CARS: No responsibility is taken for loss or damage to cars parked in the Hotel car park. Guests are advised to remove all valuables, particularly golf equipment, from their cars which should be locked at all times. GOLF EQUIPMENT: We can store golf equipment at Reception. Please ask a member of staff for assistance. We also have a drying room available on the 2nd floor should you need to dry clothing or clubs and bags. DOGS: We are very happy to welcome well behaved dogs by prior arrangement in our external accommodation. Dogs are also welcome on the terrace and in the hotel bar. DOCTOR: Our team can arrange medical attention if required. In the event of an emergency during the night telephone NHS 24 on 111.
LUGGAGE: Should you require assistance with luggage please dial 100. ROOM KEYS: Guests are requested to lock their doors when leaving their rooms. Guests who anticipate returning to the hotel after midnight should advise Reception and request late entry details, so that the Night Porter will be expecting you. LAUNDRY & DRY CLEANING: We can arrange for same day laundry service (except Sundays). Allow 48 hours for dry cleaning. Please complete the laundry form which can be obtained and hand this to Reception in the bag provided by 9.30am. SAFETY DEPOSITS: The Hotel cannot be held responsible for any valuables not deposited in the Hotel safe. Please contact a member of Reception staff should you wish to deposit any valuables in the Hotel safe. TOILETRIES: We have a small selection of additional toiletries to purchase such as shaving foam, toothbrush and toothpaste. RUFFLETS SHORTBREAD: We hope that you enjoyed our homemade shortbread. If you wish to purchase a tin please ask at Reception – Price £7.95.
FIRE ALARM TESTING: Routine testing is carried out on Tuesday mornings at around 11.00am.
FAMILY ACTIVITIES: We have a variety of family indoor and outdoor games equipment, plus some beach boxes. Please ask at Reception for more information.
FIRE PROCEDURES: Please read carefully the FIRE EVACUATION NOTICE displayed in the bedroom.
GIFT ITEMS: A small selection of cards, gifts and toiletries are on sale at Reception:
HEATING: The temperature in your room can be controlled by adjusting the thermostatic valve on each radiator from 0 (off) to a max of 5.
Tin of Rufflets Shortbread Rufus Bear Molton Brown Toiletries Rufflets Golf Caps
HELPING THE ENVIRONMENT: We make great efforts to lessen our impact on the environment. One of the measures we have taken in order to reduce energy consumption and pollution is to offer guests the option of having their towels replaced on request rather than on a daily basis. Please refer to the notice in your bathroom.
VACATING ROOMS: Rooms should be vacated by 11.00am on day of departure. Safe luggage storage is available for guests requiring a later departure. Please arrange this with Guest Services.
£7.95 £16.00 £16.00 - £25.00 £24.95
TIPPING: We do not apply a service charge. Should you wish to reward exceptional service you may do so at your discretion.
DINING TIMES: Breakfast Mon - Sun 8.00am - 11.00am Early breakfast can be arranged the evening before it is required. Main Menu Mon - Sun
12.00pm - 10.00pm
ROOM SERVICE: We are happy to provide room service within normal service times. Please dial 100 to place your order. A charge of ÂŁ5.00 per guest is applied for room service. THE BAR: Our bar is renowned for the range of over 100 malts stocked. We are also proud to support some of the local brewers and distillers who have put Fife on the map in recent years. A knowledgeable member of the team is always on hand to advise on the selection and tastings can be arranged given due notice.