GOOD NEIGHBORS ANNUAL REPORT 2010

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2010ANNUALREPORT GOOD NEIGHBORS INC. Restoring Lives, One Home at a Time

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Table of Contents Treasurer’s Report

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Message from the Chairman

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Executive Director's Report

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Summer Youth Camp Report

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. Fund Development Report

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A Word from our New Executive Director

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Special Thanks to our Supporting Friends

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Board of Directors

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The mission of Good Neighbors Inc is to make homes warmer, safer, drier and healthier for qualified homeowners as an expression of our faith in Christ.

Our vision is to eradicate substandard housing in southern Chester County.

This Annual Report is underwritten by A. Duer Pierce, Jr. of the Financial House.

Financial

HOUSE A member agency of the United Way of Southern Chester County

5818 Kennett Pike, Centreville, DE 19807 Phone: (302) 654-5451 FAX: (302) 654-5847 Email: shelley@financialhouse.com 2


By any measure,

TREASURER’S REPORT

Good Neighbors had a banner financial year in 2010! Our income was $236,329 up 45% from 2009. Our expenses were $214,829 up 14% from 2009. Last year we drew down our reserve by $23,000 and this year we increased it by $21,500. When you combine the two years we are within 1% of running a balanced budget. First of all, a very big thank you to our donor base. Without your faithful and generous support this kind of financial performance would not be possible. Also, the prayer team, that undergirds the ministry, deserves congratulations for their work of intercession. With the general economy as bleak as it is and when you hear about the many non-profits that are in financial difficulty, we are indeed truly blessed!

Lastly,we face some financial challenges for 2011. Several of our institutional donors have indicated that funds will be tight in 2011. Instead of shrinking the budget, the Good Neighbor’s Board has taken that challenge and turned it into an opportunity by making plans to further develop our donor base. Thus, we have set our 2011 budget at $236,000. Please keep Good Neighbors Home Repair in your prayers and as the Lord leads help support our mission to improve lives one home at a time by making them warmer, safer, dryer and healthier for qualified homeowners. From His Vineyard, Danny Wigley Treasurer 3


Dear Neighbors, I became the Chairman of the Board of Good Neighbors in April 2010. In my first year as Chairman, I was blessed with the guidance and support of many caring individuals, including our consultant Harold Naylor, the other members of the Board, members of our community and perhaps most importantly my wife, Colette. Carl Sorzano, my predecessor as Chairman, deserves a special thank you. He served as Chairman for many years and set a strong example of quiet, consistent leadership. Over this past year, like every year I have been involved with Good Neighbors, I have received much more than I have given. During 2010 our goal was to continue our mission of making homes warmer, safer, dryer and healthier in Southern Chester County, while laying a firm foundation for the future of our organization. One of our primary objectives for 2010 was to identify and hire a new executive director, so that Jay Malthaner could begin to transition to a role focused primarily on the repair of homes and less on all of the other administrative and fundraising duties that he had also been discharging for many years. God blessed us with a wonderful and capable individual, Rob Ellis, to take the helm of our organization as Executive Director. He is deeply committed to helping others as well as being a capable and efficient administrator. In 2010, we also initiated a process to strengthen our Board of Directors, including Board member training in corporate governance and

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CHAIRMAN’S REPORT volunteer and donor relations. We have also restructured our Board committees to provide for more efficient administration of the Board’s business. We continue to look for candidates to join our Board of Directors and, if you are interested or know of someone that might be interested in joining our Board, please contact me. While preparing our organization and its leadership for the future, we were able to continue our mission successfully. Our annual banquet and silent auction raised $5,600, including the most funds we have ever raised from the auction. Our summer camp again (like 2009) set a record for the largest ever (involving 52 youths and 113 adult volunteers). We are simply in awe of the support we receive from our corporate, church, individual and governmental partners. As we move into 2011, we face potential financial challenges in our still-sputtering economy. We remain, however, committed to exercise prudent and creative stewardship over the resources – your time, talent and treasure – that you have entrusted to us. We remain a very efficient organization with very low administrative costs. Approximately 85% of donations go into the actual repair of homes. We are very grateful for all of the support that we receive and, if you have any ideas on how we can better serve the persons suffering from inadequate housing in our community, please contact us. In His service, R.J. Scaggs Chairman of the Board

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Simply put, 2010 was a very good year. We had 74 family contacts, a new record, and were introduced to 24 new families. Our funding slowed in the 2nd half but our work was not diminished and year end giving was very encouraging. Our two “ Adopt a Family� partner churches gave their all to two major projects demonstrating their long term commitment to serving families at risk. Over 11,000 volunteer man hours were donated by more than 250 volunteers and including more than 5000 hours to our largest Youth work Camp with over 50 teens Over 11,000 volunteer attending from 7 area churches. By Faith we man hours were donated accepted a project in Pocopson where due to years by more than 250 of non maintenance, 90% of a house was destroyed by rot, mold and collapse. The family, a volunteers ... mother and adult son, were moved into an apartment as the house was condemned for safety concerns. During approximately 8 months, our partner contractors donated over $40,000 in materials, supplies and labor to restore this home and family to a new life. We are also very pleased to have added Ms. Sara Ward to our office staff and Mr. Don Aldrich has replaced Mr. Fred Osborne who handled our application process for over 8 years. Our almost year long search for a new Executive Director was rewarded with the hiring of Mr. Rob Ellis

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EXECUTIVE DIRECTOR’S REPORT

and his official start on Jan 1, 2011. I will transition into a new role, Operations Director. We are all very excited about having Rob on board and we know you will be too. So – we enter a new year, our 19th, with much to be thankful for and much to be hopeful about. Your continued prayers and financial support mean more than you can imagine as we seek to be faithful to the calling of this ministry. We have much to do and many challenges to face but, with God all things are possible. Come and join us. If not now, when? Serving a Mighty God, Jay Malthaner Executive Director, 2010

Making homes warmer, safer, drier and healthier for qualified homeowners as an expression of our faith in Christ.

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2010 Summer Youth Camp QUESTION:

How many churches does it take to host a successful Summer Work Camp for Youth?

ANSWER:

Only one… if you’re blessed to have Avondale Presbyterian Church as your host and Bob Johnson and Jay Malthaner as your camp coordinators!

Once again this year, Avondale Presbyterian Church (APC) graciously opened her doors to Good Neighbors for our weeklong Summer Work Camp. From July 18 - 23, we were blessed to call APC our “base camp” as 170 volunteers (youth + adults) dedicated their week to working on five special homes spread across Southern Chester County (Marshallton, Unionville, Kennett Square, Lincoln University, and Avondale). For large ventures like this to succeed, the layout and location of the host church are key; and on both counts, APC was a real answer to prayer. Our work teams had access to virtually the entire APC facility from Sunday afternoon through Friday night… and boy did we need it! The fabulous modern kitchen allowed a staff of 58 volunteers from 8 area churches to prepare 1,116 meals using purchased food supplemented by donations from 70+ families. The meals were coordinated by Janet

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YOUTH CAMP REPORT

Johnson and Vicky Malthaner from Kennett Presbyterian and Kathy Reidinger from APC. The spacious gymnasium served triple duty as our dining room, game room and evening presentation venue – where we reviewed 2000+ photos of the work we completed at each site throughout the week. In addition, Praise & Worship times were held each evening in the sanctuary led by Andrew Joyce – youth leader from The Garage in Kennett Square. APC’s recent expansion allowed the girls and female leaders to use several classrooms as their sleeping quarters on the first floor, while the boys and adult male leaders spread out sleeping bags in the downstairs of the original structure. Even the choral rehearsal room was used for our worksite leaders to meet each evening and coordinate specific site needs (materials and workers) for the next day’s tasks. By the end of the week, our youth and adult volunteers had eaten many meals, offered many prayers, and contributed over 5,000 hours of labor “to make homes warmer, safer, drier and healthier for qualified homeowners as an expression of our faith in Jesus Christ”. That’s the Good Neighbors mission. We are deeply grateful to APC for partnering with us in this great venture. Our prayer is that in all things, our great God, from whom all blessings flow, was honored and glorified.

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The opportunity To serve Good Neighbors as grants team coordinator is indeed a blessing, since we volunteers are able to see lives transformed one home at a time by those who have sensed God’s calling on their lives to serve others. The grants team members included Danny Wigley, treasurer, Jay Malthaner, Executive Director and Bob Whitlock. We thank God for his provisions that have enabled this ministry to serve many families in Southern Chester County. Good Neighbors has been greatly blessed during the 2010 year with several new funded grant applications including Pennsylvania Commonwealth Community Development grants from Representative Chris Ross’s office ($5,000) and Senator Dominic Pileggi’s office ($10,000). Chester County Commissioner’s office continued to partner with Good Neighbors by funding another community Development grant for $25,000. Local citizens gave $16,650 to Share-The-Warmth funds (originally donated to the Daily Local News paper in West Chester). These funds, dispersed by Chester County United Way to Good Neighbors, have helped 15 families in Southern Chester County with fuel oil purchases, to replace a leaking fuel tank, window replacements that are more energy efficient, furnace repairs and new hot water tanks during the winter of 2010/2011. Good Neighbors is grateful to all the families and businesses that helped make these needed purchases possible. Our local United Way of Southern

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FUND DEVELOPMENT TEAM’S REPORT Chester County continued to partner with GN facilitating restoration of hope by funding ($18,320) the Good Neighbors home repair program. Two other local charities, Kennett Run and the Mushroom Festival are representative of the broad community support enabling neighbors to help neighbors. That dictum rings true for our strong volunteer base and for our community partners that provide financial support. Other local foundations that provided support included: The Oxford Area Community Foundation, the JM & Lois B. Herr Foundation, and The JB Herr Foundation. Overall, nearly 50% of Good Neighbors total income for the 2010 came from grants: State, County, Foundations and United Way. These funds have allowed the ministry to serve more needy families in southern Chester County and in the process restore hope to many families. Good Neighbors continues to be directed by our motto, Improving lives, one home at a time. In His service, Robert Whitlock Grant Administrator

GRANTS RECEIVED IN 2010 Chester County Community Development Chester County Community Foundation Chester County United Way, Share-the-Warmth

$25,000 $1,000 $16,550

Chris Ross Community Development Patton Project

$5,000

James M. and Lois B. Herr Family Foundation

$1,500

JB Herr Foundation

$1,000

Kennett Run Charities

$1,500

Mushroom Festival Foundation

$1,150

Oxford Area Community Foundation

$2,500

Senator Pileggi’s Office; Community Development

$10,000

Southern Chester County United Way

$17,740

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Repairing homes, warming hearts‌ It’s an exciting time to be a part of what the Lord is doing through the ministry of Good Neighbors Home Repair! Many of you know that a new chapter in the Good Neighbors story is now being written as our founder Jay Malthaner and several key senior leaders approach retirement. That means serious change is just around the corner. In fact, we have already begun seeking and identifying new Staff and Board members, addressing some unique transitional challenges and developing fresh new strategies to propel us forward. It’s an adventure! Yet amid all this change, there is constancy and surety: our great God is eternal and unchanging, His call remains clear, our faith is unshaken, and our mission is unwavering. We will continue repairing homes and warming hearts as God enables, confident in the promise that (Phil 1:6) Interestingly, much of the heart-warming beauty of the Good Neighbors ministry is not obvious to outside observers at first. Of course the physical improvements to the homes we repair are unmistakable; but the hearts we warm belong to many more folks than solely the residents of those homes. Here are just a few examples. Laboring together, adult and youth volunteers are blessed as they give of themselves, witnessing and practicing Good Samaritan attitudes and behaviors. Local businesses share in the joy of building a stronger, more vibrant community. Donors experience first hand the biblical truth that it is more blessed to give than

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INCOMING DIRECTOR’S REPORT

to receive. In fact, it’s hard to identify any Good Neighbors stakeholder who does not benefit richly from their relationship with us. To me, that’s compelling evidence of God’s work in and through this ministry. It’s also a challenge for all of us to be grateful and faithful, acknowledging that our “Good Neighbors calling” is a gift from God, from whom all true blessings flow. In response, our challenge is to live out what Paul says in 2 Corinthians 8:20-21

I invite you to partner with us in this important Kingdom work. Pray… Volunteer… Donate. It will encourage us, and bless our community. It will also warm your heart! Rob Ellis Executive Director, 2011

...our great God is eternal and unchanging, His call remains clear, our faith is unshaken, and our mission is unwavering.

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Thank You for Your Support! Chester County Dept of Community Development United Way of Southern Chester County United Way of Chester County Senator Pileggi Office of Community Development Chris Ross Office of Community Development Oxford Area Community Foundation

Kennett Run Charities Mushroom Festival Foundation Chester County Community Foundation JB Herr Foundation Fox & Roach Charities U.S.D.A.

J.M. & L.B. Herr Family Foundation

Covenant Wealth Management

Avondale Presbyterian

Diversified Exteriors, Inc

Cornerstone Presbyterian

Exelon Generation

Episcopal Church of the Advent

Financial House

First Baptist Church of Kennett Square

Integrity Home Inspection

London Grove Monthly Meeting

Internos Initiatives

New Garden Monthly Meeting

Old Stone & Tile Fabrication

Oxford Church of the Nazarene

Oxford Feed and Lumber

Presbyterian Church of Kennett Square

Phillips Mushroom Farms, LLP

St Michael Lutheran

Rogers Jackson LTD

Unionville Presbyterian

Taylor Oil & Propane

Vineyard Christian Fellowship

Umbreit, Korengel & Assoc., PC

Willowdale Chapel

Dave’s Auto

Pierson Environmental Services

Horizon Heating Services

Precision Door Company

Ciafre Electric

SECCRA Landfill

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2011 Board of Directors is an attorney and serves as our Chairman of the Board.

is Vice Chairman of the Board. He is Executive Vice President of Engineering & Operations at Precision AirConvey Corporation. is retired from DuPont. He was a consultant in Information Technology. He serves on the Board

serves as Secretary of the Board and does Grant Administration as a member of the staff. He is a retired Doctor of Veterinary Medicine - University of Pennsylvania. is known as 'Jay' He is Director of Operations. He is retired from DuPont where he was a warehousing specialist. He serves on the Board.

s Executive Director of Good Neighbors Inc. His management experience includes 23 years at DuPont in various roles, including regional service and market management as well as 5 years as Admissions Director for Wilmington Christian School.

is Sr. Operations Training Instructor for Exelon Nuclear, at the Peach Bottom Atomic Power Station.

is a Financial Advisor and serves on the Board.

is Chief Financial Officer for Devault Foods.

is a teacher at a local community college and serves on the Board.

pastors a local church and is not a Board member, but serves the Board and the ministry as our Chaplain. 15


205 E. State Street Kennett Square, PA 19348 Phone: 610-444-1860 info@goodneighborshomerepair.org www.goodneighborshomerepair.org

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