Celebrating
God’s Goodness
GoodNeighborsInc. 2011 ANNUAL REPORT
Repairing Homes, Restoring Hope.
“We were so pleased to hear about the fine work you’re doing in our community…” - A Generous New Donor
A Sure Foundation
OUR MISSION is to make homes warmer, safer, drier and healthier for qualified homeowners as an expression of our faith in Jesus Christ. OUR VISION is to eradicate substandard housing in southern Chester County.
Teamwork!
A member agency of the United Way of Southern Chester County
This Annual Report is underwritten by A. Duer Pierce, Jr.
Financial
HOUSE 5818 Kennett Pike Centreville, DE 19807 Phone: (302) 654-5451 FAX: (302) 654-5847 bud@financialhouse.com
Low Overhead!
CELEBRATING God’s Goodness, 20 Years & Counting…
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t the dawn of 2011, no one at Good Neighbors anticipated all the goodness that God had in store for us. Throughout the year, his blessings were frequent, sometimes surprising, and always encouraging. For example: Two exceptional new directors joined our Board Corporate donations significantly exceeded expectations Our fall fundraising banquet was our most successful ever Three outstanding operations managers signed on to oversee our home repair projects The Philadelphia Foundation generously awarded funding targeted at increasing our organizational effectiveness
I could go on, but you get the idea. As our donors and volunteers already know, it’s truly heart warming to be part of a ministry that God is showering with blessings! So this year, we’re taking some time to reflect upon and celebrate 20 years of God’s faithfulness to Good Neighbors. Then, keeping these blessings in mind, we look ahead to 2012 and beyond, more confident than ever that “He who began a good work in us will be faithful to bring it to completion.” (Phil 1:6) I invite you to join us in this important Kingdom work. As you do, I’m confident that you too will personally experience God’s goodness. There is real joy in serving others – so sign up and help us celebrate! Rob Ellis Executive Director
OPERATIONS 2011 SUMMARY
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uring 2011 Good Neighbors was pleased to serve 72 families in southern Chester County, (including 25 who were new). Along the way we accumulated over 10,000 volunteer hours from dozens of individuals, churches, community groups, and businesses. In addition we were blessed to have two long-time volunteers sign on as project managers, and a third come on board as our new Operations Director. With this incredible team, we’re planning to serve even more needy families in 2012 and beyond. That said, we are mindful that it is you, our faithful supporters and prayer warriors, who make this ministry possible. Thank you; please continue! Also be sure to read our newsletters, visit our updated website (goodneighborshomerepair.org), “like” us on facebook, and follow us on twitter. Help us spread the word! As always, we welcome opportunities to visit your church, business, or organization to share our story with your friends and colleagues. In His Service, Jay Malthaner Operations Director
ABUNDANT BLESSINGS
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n 2011, Good Neighbors received abundant blessings, providing a solid foundation to continue making homes warmer, safer, drier, and healthier for years to come. Our new Executive Director, Rob Ellis oversaw a number of key administrative improvements, including migration to a new donor management system, project management documentation, major website improvements, translation of outreach materials into Spanish, and development of an engaging and informative presentation (request a showing). We received a grant from The Philadelphia Foundation to improve our
organizational effectiveness, and the Board has already started training with expert consultants. We were blessed with two new board members. Bob Johnson, who’s served as summer youth camp director for years, joined the Board and assumed the duties of treasurer. We also welcomed Robalee Deike, who brings significant YWCA fund raising experience. We were blessed with the ongoing faithfulness of our volunteers and donors, which allowed us to continue restoring homes while remaining financially stable amid difficult economic circumstances. We look forward to another year of giving (and receiving!) blessings in 2012. Our goals for this year include a significant increase in fundraising and implementation of a partnership program with area churches. I remain in awe of the blessings that God has provided and I am grateful for the opportunity to serve. If you know of homeowners in need of our services, please contact us. RJ Scaggs Board Chair
TREASURER’S REPORT
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ood Neighbors successfully met our 2011 fiscal challenges, while starting to implement our succession plan as some key leaders retire, (founder: Jay Malthaner, and office manager: Danny Wigley). Simultaneously, we are expanding our capacity to make homes warmer, safer, dryer and healthier. Key financial milestones for 2011: • Hired Rob Ellis as new Executive Director • Secured Bob Johnson as new Treasurer • Granted $23,000 from The Philadelphia Foundation (to support succession planning, fund-raising and board development) • Ended 2011 with a $4,100 budget surplus With hard work, we offset cuts in government-funded grants and a sluggish economy to achieve ordinary income of $218,000 versus $236,000 last year, all while keeping expenses flat at $214,000. Fund Raising 5%
Public Grants 11% Administration 25%
Private Grants 26%
Program/ Home Repair 70%
Contributions 62%
INCOME
EXPENSE
2012 will be another critical expansion year as we: • Add three part-time salaries to the budget (Operations Director and two Project Managers) • Purchase a new van and replace the old van’s engine Thankfully we already received a generous grant to cover the van expenses. God does provide! To fund the new Director and Managers, we set our 2012 budget at $282,000. Please pray that we will meet this stretch goal so we can serve even more needy homeowners. In Christ’s service, Bob Johnson, Treasurer
BOARD OF DIRECTORS R.J. Scaggs Board Chair and attorney at Morris, Nichols, Arsht & Tunnell LLP
Jim West Board Vice Chair and VP of Engineering & Operations at Precision AirConvey Corp.
Robert Whitlock Board member, Staff member, Grant Administrator and retired Dr. of Veterinary Medicine (U Penn)
Robalee Deike Board member, Committee Chair for Fund Development and retired DuPont executive
Robert Johnson Board member, Staff member, Treasurer, Camp Director and longtime GN volunteer
John Malthaner Founder, Board member, Staff member, retiring Director of Operations and DuPont retiree
Fred Bruns Board member, Board secretary and Sr. Operations Training Instructor for Exelon Nuclear
Rob Ellis Executive Director, Ex Officio Board member and retired DuPont executive
Carl L. Sorzano Board member and Chief Financial Officer for Devault Foods
Bruce Thorngate Board member and local community college teacher
Doug Sterling Board Chaplain and Pastor of KS Bible Methodist Church
YOUTH CAMP SETS NEW RECORDS! Mentoring our youth…
All hands on deck!
Laboring together
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ood Neighbors’ leaders and volunteers work year ‘round to make homes warmer, safer, drier and healthier; but the most active week of 2011 was during our 12th annual Youth Camp, July 1722. Highlights include: ● 5 homes repaired simultaneously ● 55 students, 14 adult leaders & 7 local youth groups participated ● 50 skilled volunteers provided oversight, guidance and training ● 43 kitchen volunteers prepared & served 1300+ meals ● 5330 volunteer hours were contributed! ● 102 degrees F. temperatures were cheerfully endured! ● Uplifting youth program (by Andrew and Delina Joyce - Kennett Square Garage) Our deepest appreciation goes to Avondale Presbyterian Church for use of their excellent facilities. We are also grateful to the YMCA’s in Kennett and Jennersville for use of their showers each day. Also, special thanks to New Garden Township for use of their park and pavilion. We look forward to another great summer camp in 2012 serving local families in need.
MISSION MOMENT
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verything we do is aimed at one purpose: making homes warmer, safer, drier and healthier for qualified homeowners. We strive to understand, and then meet, all the needs of our homeowners whenever possible. It’s easy to see how our “hammer and nails” efforts make homes warmer, safer and drier... that’s what naturally happens as we replace windows, build ramps, and fix roofs. But work that makes homes “healthier” is often less obvious. For example, mold remediation, pest removal, and air filtration are fairly common health issues, but sometimes we face more unusual situations. Recently, after qualifying a local low-income family for some standard repairs we learned that, for almost a decade, the family had been unable to drink their well water because it was dirty and tasted bad. Their solution, though pricey, was to buy lots of bottled water. Thankfully, when we asked Powell Pump and Well Co. to test
Healthy and happy!
the water, they confirmed there were no bacteria problems. Then after donating and installing a special water treatment system they confirmed that the well water was drinkable. Pauline’s picture above (what a smile) shows just how happy (and healthy!) they are now… from something as basic as knowing they can drink their own tap water. We’re grateful for your part in helping us bless others.
Summer Camp Team with Grateful Homeowner
HEARTFELT THANKS TO OUR 2011 Our 20th birthday is almost here! Ever since Good Neighbors’ founding in 1992, God’s goodness to this home repair ministry has been unmistakable. We also owe a debt of gratitude to our 2011 Major Donors and Supporters (including those who gave significant Gifts In Kind, as well as our many contributors who wish to remain anonymous). With your faithful help – and God’s rich blessings – we plan to keep on “Repairing Homes & Restoring Hope” for many more birthdays!
PRIVATE & PUBLIC GRANTS
$151,600
SUPPORTING BUSINESSES
$81,800
Chester Co. Community Foundation
Chadds Ford Tree Co.
Chester Co. Dept. of Community Dev.
Chatham Financial
Crystal Trust
Covenant Wealth Management
Dansko Foundation
Crossan Heating & Cooling
Fox & Roach Charities
Dave’s Auto Service
James S. Herr Foundation
Diversified Exteriors
Kennett Run Charities
Exelon Power
Mushroom Festival Foundation
Financial House
Oxford Area Civic Association
Giffin Construction Inc.
PCA Foundation
Horizon Heating & Cooling
Prudential Foundation
Internos Initiatives
The Philadelphia Foundation
Kendal Crosslands
United Way of Chester County
Kennett Auto Parts (NAPA)
United Way of Southern Chester County
Leland Leadership Group Lowe’s
SUPPORTING CHURCHES
$14,900
Old Stone Tile & Fabrication
Avondale Presbyterian Church
Oxford Feed & Lumber
Episcopal Church of the Advent
Peter Lumber
Presbyterian Church of Kennett Square
Precision AirConvey Corp.
St. Michael Lutheran Church
Prettyman Services
Cornerstone Presbyterian Church
Quality Home Insulators
New Garden Monthly Meeting
R & D Heating & Cooling
Unionville Presbyterian Church
Synthes
Willowdale Chapel
SECCRA Thrivant Financial YMCA, Kennett & Jennersville
MAJOR DONORS & SUPPORTERS INDIVIDUAL DONORS
$55,700
Mr. Blair Althouse Mr. & Mrs. Chester Bartoli Mr. & Mrs. Fred Bruns
Ms. Ruth Eastburn Mr. & Mrs. Rob Ellis Mr. & Mrs. David Ellsworth Ms. Kassi Erb Mr. & Mrs. K. Neil Farris Mr. Matt Fetick Mr. Edward Foley Mr. Barry Flewelling Mr. Andy Fritz Ms. Leaha Howe Ms. Anne Hume Mr. Al Iacocca Mr. & Mrs. Robert Johnson Mr. William Lafferty Mr. & Mrs. Thomas MacAulay Mr. & Mrs. John Malthaner Mr. Charles Miller Mr. & Mrs. Scott Morrison Mr. & Mrs. Dan Olenik Mr. & Mrs. R. J. Scaggs Mr. & Mrs. William Siehl Mr. & Mrs. Michael Taylor Mr. David Thorngate Ms. Denise Waters Mr. & Mrs. James West Mr. & Mrs. David White Mr. & Mrs. Robert Whitlock Mr. & Mrs. Danny Wigley Mr. & Mrs. Jeff Wolters
HEARTFELT THANKS!
Ms. Constance Carter
“We thank God for Good Neighbors… because of their hard work we no longer have to worry about the deck falling down or our front porch caving in.” - A Grateful Homeowner
205 E. State Street Kennett Square, PA 19348 Phone: 610-444-1860 info@goodneighborshomerepair.org www.goodneighborshomerepair.org