SA Jewellery News (SAJN) • June 2023

SA Jewellery News celebrates 95 years

Jewellex Africa is back

PlatAfrica and De Beers bring 2023 theme to life

Online retail in SA hits major milestone

Supporting local talent

RICHLINE SA

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9. NEWS

• CIBJO Congress to take place in Jaipur in October

• GIA adds “Peacock” colour range comment to all pearl reports

• Network expansion boosts Pandora’s 1Q revenue

• VAT refunds to tourists

• Watch & Jewellery Initiative 2030 appoints new industry board members

• De Beers releases production report for first quarter

16. LOOKING BACK 95 YEARS

In 1928, 95 years ago, diamond manufacturing began in South Africa. It was also the year that the first-ever issue of SA Jewellery News was published.

20. SUPPORTING LOCAL TALENT

MetCon, one of the most advanced refineries in South Africa, is committed to supporting and growing local talent through its jeweller development initiatives.

22. ONLINE RETAIL IN SA HITS MAJOR MILESTONE

Retailers need to invest in customer satisfaction as e-commerce in South Africa eclipses R50 billion milestone, says Steven Heilbron, CEO of Capital Connect.

25. COLOURED STONES UNEARTHED

This instalment examines how inclusions in gemstones form, how they are studied and what they mean not only for gemmologists, but also for geoscientists.

34. PLATAFRICAND DE BEERS BRING 2023 THEME TO LIFE

PlatAfrica has opened for entries from professional and student designers. The theme for this year’s edition is “Emergence”.

38. FIVE DIGITAL BUSINESS TRENDS TO KEEP UP WITH CONSUMERS

Shanaaz Trethewey, COO of Comcorp SA, shares trends for consumer-facing businesses which are focused on improving their digital foundation and processes.

44. BORN IN AFRICA

A comprehensive directory featuring information and contact details of all members of the Jewellery Manufacturing Association of SA.

views expressed in this publication are not necessarily those of the owners, the Jewellery Council of South Africa, the Diamond Dealers’ Club of South Africa, its members, the publisher or its agents. While every effort has been made to ensure the accuracy of its contents, neither the owners, the Jewellery Council of South Africa, the Diamond Dealers’ Club of South Africa, the editor nor the publisher can be held responsible for any omissions or errors; or for any misfortune, injury or damages which may arise therefrom. The same applies to all advertising. SA Jewellery News© 2023. All rights reserved. No part of this magazine may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage retrieval system, without prior written permission from the publishers. ISSN 1817-5333.

Editor: Adri Viviers

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SA Jewellery News is published by: Isikhova Media (Pty) Ltd, Physical: 10th Floor, Metal Box, 25 Owl Street, Milpark, Johannesburg, South Africa.

Website: www.isikhova.co.za

THIS YEAR MARKS A VERY SPECIAL year for SA Jewellery News (SAJN) as we celebrate our 95th anniversary.

The achievements of any company – or publication – are the results of the combined efforts of every individual who is part of it. Celebrating our anniversary is a milestone achievement in itself, but this journey would not have been possible without the dedicated commitment and support of everyone involved in getting us here.

To our readers: thank you for trusting us for many years and making us your go-to source for the latest local and international industry-related news. We are honoured to have your trust and will work tirelessly to continue deserving it.

To our advertisers: having been able to bring out a publication for 95 years, we recognise the importance of establishing collaborative partnerships that bring extraordinary value to both us and our supporters. We thank you for your loyalty.

To our SAJN team: I am grateful for

the opportunity to work with talented, dedicated and passionate people every day. Your commitment has been integral to SAJN ’s progress and success.

My special thanks also go to the Jewellery Council of SA for the trust you have shown in us as your official mouthpiece.

The journey has not always been easy. It takes courage, passion and perseverance. As we celebrate 95 years, let us toast our readers, supporters and every SAJN team member over the years who have all played an important role and deserve recognition on this jubilant day.

Enjoy this issue!

Adri Viviers

Editor's note ON THE COVER

jewellerynews

With offices in Cape Town and Johannesburg, BYL Diamonds has cemented its reputation as one of South Africa’s leading diamond and jewellery manufacturers and wholesale suppliers. Through associates with mines in SA and state-of-the-art polishing factories abroad, BYL Diamonds has secured access to some of the world’s most impressive loose cut diamonds and gemstones, in a galaxy of shapes, sizes, colours and clarities. In addition to being a leading supplier of loose diamonds and gemstones, it is renowned for the quality of its ever-changing jewellery range, with each piece made up using the finest diamonds and gemstones carefully chosen for each individual item. For more information on its range of diamonds, gemstones and jewellery collections, contact BYL Diamonds on tel: (021) 419-2000, e-mail: orders@byldiamonds.com or visit: www.byldiamonds.com.

GIA adds “Peacock” colour range comment to all pearl reports

The Gemological Institute of America (GIA) is adding a report comment employing the trade colour term “Peacock” for designated colours of cultured pearls from the Pinctada margaritifera black-lipped pearl oyster, commonly known as Tahitian pearls.

The colour range was commonly agreed upon within the pearl trade and is generally described as a hue that contains green of mid- to strong saturation and mid- to dark tones, with moderate or stronger overtones (usually pink,

though there may be other hues) or orient.

When a pearl, strand or jewellery item meets these carefully defined colour parameters, the following comment will be added to any GIA pearl report: “This pearl is often referred to as a ‘Tahitian’ cultured pearl in the trade and falls into the select colour range that is known as ‘peacock’ (or a variation thereof).”

“This change comes about after a year of researching the historical and current use of the colour term ‘Peacock’, as well as

considered industry feedback,” says Tom Moses, Executive Vice-President and Chief Laboratory & Research Officer. “Based on our industry findings and the GIA’s mission to educate consumers to make informed purchasing decisions, adding this descriptive trade term to report better serves them.”

There will be no additional fee for this change. To learn more about GIA’s pearl reports and services, visit: www.gia.edu/ gem-lab-service/pearl.

CIBJO Congress to take place in Jaipur in October

The World Jewellery Confederation (CIBJO) will hold its 2023 annual congress in Jaipur, in the Indian state of Rajasthan, from 3-5 October. Pre-congress meetings will be held on 1 and 2 October.

The 2023 Congress, which will take place at the Jaipur Exhibition and Congress Centre (JECC), is being hosted by the Gem & Jewellery Export Promotion Council (GJEPC) and the National Gem & Jewellery Council of India.

CIBJO congresses serve as the official gathering place for the World Jewellery Confederation’s Assembly of Delegates and are also the venue for the annual meetings of the confederation’s sectoral commissions, where amendments can be introduced to definitive directories of international industry standards for diamonds, coloured stones, pearls, gem labs, precious metals, coral and responsible

sourcing, known as the Blue Books.

The CIBJO Congress is also where programmes of the World Jewellery Confederation Education Foundation (WJCEF) are reported on, as well as activities related to CIBJO’s ongoing co-operation with the UN and its development programme.

Known as the Pink City because of the characteristic burnt ochre colour of many of the buildings in its centre, Jaipur is both the capital of Rajasthan and also its largest city, with more than 4 million residents. Its connection to the jewellery industry dates back to its establishment in 1727.

Skilled craftsmen, including jewellers and stone-cutters, were brought in, creating an enamelling and gem-setting tradition that continues to this day. It is estimated that the number of people employed in established

factories and the cottage industry, both in the city and surrounding areas, is 200 000300 000, with more than half of them involved in gem-cutting. The gemstone most associated with Jaipur is the emerald, but it also has been a major tanzanite-cutting centre.

“It promises to be a spectacular congress,” says Gaetano Cavalieri, CIBJO President, “and the first to be held in person since 2019, before the onset of the pandemic. For many of us, it will be an opportunity to meet face to face after more than three years and I can’t think of a more appropriate and exotic setting to do so. My thanks to our Indian hosts and especially our CIBJO Vice-President Pramod Agrawal, who’s also the NGJCI Chairperson, as well as to Vipul Shah, the GJEPC Chairperson.”

A dedicated 2023 CIBJO Congress website will be launched shortly.

GIA examines 34,59ct CVD laboratory-grown diamond

The Gemological Institute of America (GIA) laboratory in Hong Kong recently evaluated the largest chemical vapour deposition (CVD) laboratory-grown diamond it has ever seen. Produced by Ethereal Green Diamond in India, the 34,59ct, 24,94 × 13,95 × 9,39 mm emerald-cut laboratory-grown diamond was evaluated as VS2, G colour. The size of the largest CVD diamond seen by GIA increased by 111% since the Institute reported on a then record-sized 16,41ct CVD laboratory-grown diamond in 2022.

“This more than two-fold increase in size within one year is an impressive technical achievement in CVD diamond growth,” said Tom Moses, GIA Executive Vice-President and Chief Laboratory

and Research Officer. “With such production improvements, correct identification and disclosure are critical to maintaining consumer trust; this is another example of why GIA devotes significant resources and research to protect consumer confidence.”

This 34,59ct CVD laboratory-

(Above): This 34,59 ct CVD-grown diamond (24,94 × 13,95 × 9,39 mm), produced by the Ethereal Green Diamond in India, is the largest seen by GIA.

Photo by Johnny (Chak Wan) Leung (GIA).

Jewellex Africa is back!

After a gap of three years, Jewellex Africa, Africa’s premier jewellery and watch exhibition, is back.

Jewellex Africa 2023 is scheduled to take place from Sunday, 3 September to Monday, 4 September at the Wanderers Club in Illovo, Johannesburg.

The Jewellex Africa 2023 organising committee will be sharing exciting details on the event soon.

For bookings or more information, contact Elsa da Silva on e-mail: elsad@ jewellery.org.za or tel: 082 214 0028.

Network expansion boosts Pandora’s 1Q revenue

Pandora reported its fourth consecutive quarter of strong growth, driven by the opening of several stores and a successful Valentine’s Day.

Revenue rose 1% year on year on an organic basis – a similar metric to comparable-store sales – in the first quarter, for a total of US$864,8 million, said the Danish jeweller. Pandora opened a net 87 concept stores and 112 new owned and operated shop-in-shop locations, providing a 3% increase in sales.

The company also noted a strong contribution from the 14 February love holiday, as well as from the UK Mother’s Day, which fell on 19 March. Pandora implemented price hikes across its products in the fourth quarter of 2022. Those increases contributed to the rise in revenue for the period ending 31 March 2023, the retailer explained.

Online sales slipped 6% on an organic basis vs the same period a year ago. Meanwhile, profit fell 11% to US$131,4 million.

Solid sales in the USA and other European markets did not completely offset a slow rebound in China, noted Pandora. However, the company saw a “gradual, but continued pick-up” on the mainland since the government eased restrictions and reopened borders in January, it said.

Pandora has increased its forecast for the full year amid its “solid start to the year”, it explained. The company now expects organic revenue growth of -2% to 3% for the full year compared with 2022, adjusted from its initial prediction of -3% to 3%.

“We started 2023 well, with resilient growth and solid margins,” said Pandora CEO Alexander Lacik. “Our investments in lifting the brand are paying off, with good performance in our Moments business and strong results from the newer platforms, Timeless and Pandora ME. It’s clear that we’re increasingly the jewellery brand of choice, particularly for gifting occasions.”

– Rapaport

| jewellex@jewellery.org.za

DATES Sunday, 3 September - Monday, 4 September

Wanderers Club, Illovo, Johannesburg BOOKINGS elsad@jewellery.org.za

We’re back!

VAT refunds to tourists

In an e-mail circulated to its members, the Jewellery Council of SA (JCSA) has informed those who sell to tourists who claim VAT refunds when leaving the country that the SA Revenue Service appointed a new service provider on 1 April 2023 to administer the VAT refund system at various exits from the country.

“It’s extremely important to note that all VAT refund claims, queries and approved payments

for claims lodged before 1 April 2023 will still be handled by the old administrators and can be e-mailed to: generalqueries@tax-refunds.co.za,” the council stated. “Should you not receive a favourable outcome to your query, kindly contact our office and we will assist.”

For potential qualifying purchasers, members can telephone: 010-025-6371 or e-mail: info@vatrefundagency.co.za or

support@vatrefundagency.co.za. However, members are advised to try to solve queries by visiting https://vatrefundagency.co.za/ before contacting the new providers.

For VAT refund agency locations, please refer to: https://vatrefundagency.co.za/.

Amax Key Account Manager Kim Jordaan can be contacted on tel: (012) 761-7889 or e-mail: kim@amaxsa.co.za.

Watch & Jewellery Initiative 2030 appoints new board members

The Watch & Jewellery Initiative 2030 (WJI 2030) has announced seven new board member appointments.

Since its foundation, the initiative has been working diligently on a robust governance framework. Over the past six months, it has launched rigorous multistakeholder consultations with members, non-members, civil society, the academic world, financial institutions, policy-makers and various key industry and non-industry stakeholders.

The members of the board of directors are proven C-suite leaders who will guide the executive director and management to ensure the continued integrity of people and

processes, oversee risk management and position the initiative to deliver on its purpose.

Alongside current board members and co-Chairs Cyrille Vigneron (President and CEO: Cartier) and Marie-Claire Daveu (Chief Sustainability & Institutional Affairs Officer: Kering), the seven new board members will guide the WJI 2030 and ensure continued integrity in the way it operates.

The initiative welcomed Dr Anino Emuwa, MD of Avandis Consulting and founder of 100 Women @ Davos; Georg Kell, Chairperson of Arabesque and founder of the UN Global Compact; Raj Mehta, Director of Rosy Blue NV; Licia Mattioli, CEO of Mattioli SpA; Frédéric Grangié, President of Chanel

Watches & Fine Jewellery; Bernadette PinetCuoq, Executive President of UFBJOP and Dr Gaetano Cavalieri, President of CIBJO.

Cartier, delegated by Richemont, and Kering launched the WJI 2030 driven by a common conviction that the UN Sustainable Development Goals can only be achieved through collaborative initiatives. The global initiative is open to all watch and jewellery players with a national or international footprint. It is committed to a common core of key sustainability goals in three areas: building climate resilience, preserving resources and fostering inclusiveness. The association is based in Maison de La Paix in Geneva, Switzerland.

De Beers releases production report for first quarter

The De Beers Group has released its production report for the first quarter of 2023. According to the report, rough diamond production was flat, at 8,9 million carats, as the planned treatment of higher-grade ore and strong operational performance across most of the assets were offset by the planned end of operations in Venetia’s open pit in December 2022 as the mine transitions to underground operations during 2023.

In Botswana, production increased by 12% to 6,9 million carats, primarily driven by the planned treatment of higher-grade ore and continued strong plant performance at Orapa.

Namibian production increased by 37% to 0,6 million carats, primarily driven by the contribution from the Benguela Gem vessel, which commenced production in March 2022.

South African production decreased by 56% to 0,7 million carats, due to the planned completion of the Venetia open pit in

December 2022. Venetia continues to process lower-grade surface stockpiles, which will result in temporary lower production levels as it transitions to underground operations.

Production in Canada increased by 11% to 0,7 million carats, despite unplanned maintenance challenges.

Sales were in line with expectations, given that Sightholders have taken a more cautious approach in planning their 2023 allocation

schedule in light of the current uncertain macro-economic outlook, with a greater weighting of goods expected to be purchased as the year progresses. Rough diamond sales totalled 9,7 million carats (8,9 million carats on a consolidated basis) from three Sights, compared with 7,9 million carats (7,0 million carats on a consolidated basis) from two Sights in Q1 2022 and 7,3 million carats (6,6 million carats on a consolidated basis) from two Sights in Q4 2022.

As SA Jewellery News, the official publication of the Jewellery Council of SA (JCSA), celebrates 95 years of informing the jewellery and related sectors of the latest local and global industry news, we look at some of the most significant local and international industry milestones over that period.

1928

• The first issue of Diamond News & SA Jeweller (now SA Jewellery News) is published.

• Diamond-cutting comes to SA when De Beers opens its first African cutting factory in Kimberley.

1929

• Sir Ernest Oppenheimer becomes Chairperson of De Beers.

1930

• A central buying organisation to all diamond producers (the Diamond Trading Company) and an organisation dedicated to selling, the Central Selling Organisation (CSO), are founded.

1931

• Robert M Shipley establishes the Gemological Institute of America (GIA).

1932

• The Great Depression deepens and demand for diamonds dries up. De Beers closes all its mines.

95TH ANNIVERSARY ISSUE

1947

• Frances Gerety, a young copywriter at the NW Ayer advertising agency, creates De Beers’ timeless slogan, “A diamond is forever”. Fifty years later, it is recognised as the greatest advertising slogan of the 20th century.

• The Diamond Dealers Club of SA is established to ensure that the fifth “C” –confidence – is instilled in the South African diamond industry.

1953

• The GIA issues the first diamond grading reports.

1954

• The first proven synthetic diamonds are made by General Electric (GE) under a project code-named “Project Superpressure”.

1971

• The first synthetic gem-quality diamond crystals are produced by GE.

1973

• The Jewellery Council of SA (JCSA) is constituted and replaces the SA Jewellers’ Association.

1978

• Martin Rapaport publishes the first Rapaport Price List, creating an industry standard for pricing.

1988

• To celebrate De Beers’ 100th year, it unveils the 273,85ct Centenary Diamond.

1990

• World annual diamond production reaches 100 million carats.

1992

• De Beers’ Venetia mine opens in the now Limpopo province. It will become SA's largest diamond mine.

1998

1957

• Following the death of Sir Ernest Oppenheimer, his son Harry becomes Chairperson of De Beers.

1970

• World annual diamond production reaches 50 million carats.

• Nicky Oppenheimer becomes Chairperson of De Beers. The same year, the group begins developing the diamond-inscribing technology that leads to the creation of Forevermark.

2001

• Sarine Technologies develops DiaExpert, the first laser-mapping and modelling equipment for rough diamonds.

2003

1939

• The four "Cs"– cut, colour, clarity and carat weight – are established by the GIA for the grading of diamonds.

• The Kimberley Process Certification Scheme is established to stem the flow of conflict diamonds.

• The first women are employed in mining positions.

1928 marked a significant milestone in our country, as diamond manufacturing began in SA. It was also in 1928 that the first-ever issue of SA Jewellery News, or Diamond News & SA Jeweller as it was known then, was published.

2004

• The Mining Charter comes into effect.

• Yair Shimansky, founder of Shimansky Jewellers, releases the My Girl diamond, the first internationally patented cut to come out of SA and the first square-cut diamond with a diamond-shaped table facet in the world.

2005

• 78% of the world’s platinum is produced in SA, along with 39% of the world’s palladium.

2006

• The Hollywood movie Blood Diamond is released and helps publicise how traditional diamond mining has led to human rights abuses in Africa and other diamond mining countries.

2008

• The Diamond Exchange and Export Centre is established by the SADPMR and starts operating on 14 January.

2009

• Yair Shimansky develops the Brilliant 10, the world’s most brilliant diamond. This cut is designed to reflect all the light that enters the gem back through the top, with no leakage.

2010

• Over 163 000 kg (5 200 000 oz) of platinum is produced in SA, generating export revenues of US$3,82 billion.

2011

• Anglo American, a shareholder in De Beers since 1926, acquires the Oppenheimer family’s shares in the company. A year later, De Beers becomes part of the Anglo American plc group.

2018

• The US Federal Trade Commission approves a substantial revision to its Jewellery Guides. The new guidelines remove the word “natural” from the definition of “diamond”, thus including laboratorygrown diamonds within the scope of the definition of “diamond”.

2019

• The GIA’s Diamond Original Report is launched and provides confirmation of a diamond’s geographic origin.

2007

• The SA Diamond and Precious Metals Regulator (SADPMR) is established to administer the Diamond Act and the Precious Metals Act.

• State-owned entity the State Diamond Trader is established and is eligible by law and proclamation to purchase up to 10% of the run of mine from all diamond producers in SA.

• The GIA introduces its Synthetic Diamond Grading Report.

Supporting local talent

IT WAS WITH GREAT EXCITEMENT THAT MetCon and the Gauteng IDZ opened the doors to the Jewellery Excellence MasterClass (JEM) in May 2023.

“The future of the jewellery industry depends on our ability to share information, collaborate and cultivate trust in our national product, together,” says the MetCon team. “As part of our ongoing commitment to help the development of South African jewellers on a local and global stage, MetCon is proud to announce its support of a newly-launched project in partnership with the Gauteng IDZ: Jewellery Excellence MasterClass (JEM).”

Located within the newly-developed Jewellery Manufacturing Precinct in the OR Tambo Special Economic Zone, JEM offers upand-coming jewellers the opportunity to take their small businesses to new heights.

Based in the same building as the SA Diamond and Precious Metals Regulator (SADMPR), participating jewellers will have access to a fully equipped, state-of-the-art workshop where they can bring their ideas and designs to life. In addition to offering the workspace and equipment, MetCon supports the initiative by outsourcing some of its jewellery manufacturing to these jewellers to aid the growth of their businesses.

Training is key to development, which is why participating jewellers will be undergoing regular, multi-disciplinary master classes that will equip them with the skills to take their creativity and businesses to the next level, both in SA and internationally. JEM advocates the sharing of information among experienced craftspeople. “In doing so, we can organically grow the industry through participation and collaboration,” says the MetCon team.

Participating jewellers for 2023 include Ayanda Zondi, Samuel Motitsoe, Kamogelo Phago and Isabel Bothma. “We look forward to following the journeys of these talented South African artists as they collaborate, grow and share their work with the world,” says the MetCon team.

In 2021, MetCon and the SADPMR launched the Fumana Jewellers Collective, also to support the industry and independent jewellers.

Fumana is an online marketplace where local jewellers and jewellery can be discovered, explored, celebrated and supported. It is a

space that connects inspired artists to an eager, abundant market. “South African jewellers are bursting with talent. Their creativity’s unsurpassed and their pieces stellar – contemporary, yet distinct with Mzansi flavour. However, access to the consumer market is often expensive and difficult. Barriers are encountered not for lack of talent, craftsmanship or quality of product, but rather for lack of resources, platforms and visibility,” says the MetCon team.

The platform is now home to eight talented jewellers with unique aesthetics and inspiring

stories: Helen Viljoen, Ntando Masondo, Nonhlanhla Mtshali, Siphokazi Tchalieu, Isabel Bothma, Texan Mashilane, Sibongile Mntungwana and Vuyisanani Mavengana.

“Consumers can become a part of the story by investing in these unique pieces of wearable art, while supporting the growth of local jewellers,” says the MetCon team.

Metal Concentrators (MetCon), one of the most advanced refineries in South Africa, is committed to supporting and growing local talent through its jeweller development initiatives.

(Above, from left): The talented Ayanda Zondi, Samuel Motitsoe and Kamogelo Phago pictured in the SADMR building – home to their new workspace and training facility. Fumana participant, Isabel Bothma, will also be joining the group later in the year.

JEWELLER DEVELOPMENT INITIATIVES

SEE MORE AT FUMANA.AFRICA

Helen Viljoen Vuyisanani Mavengana

Isabel Bothma Sibongile Mntungwana

Nonhlanhla Mtshali Siphokazi Tchalieu

Ntando Masondo Texan Mashilane

Online retail in SA hits major milestone

Retailers need to invest in customer satisfaction as e-commerce in SA eclipses the R50 billion milestone, says Steven Heilbron, CEO of Capital Connect.

ONLINE RETAIL IN SA HAS HIT A MAJOR milestone, eclipsing R50 billion in annual sales during 2022. Research from World Wide Worx records a 40% increase in the total number of South Africans shopping online since the onset of the pandemic in 2020. Yet many retailers are struggling to turn this trend to their advantage because of poor online customer experiences.

That is according to Steven Heilbron, CEO of Capital Connect, who believes that the growth of e-commerce offers small and medium businesses (SMBs) a powerful way to attract new customers, as well as to grow lifetime value among their existing customer base. “However, all too many SMB retailers struggle to offer an experience that keeps customers coming back for more,” he adds.

(Above): Steven Heilbron, CEO of Capital Connect.

The Consumer Goods and Services Ombud reports that one-quarter of the complaints it received in 2021/2 related to online transactions, up from 4% in 2019. Consumers’ major gripes included delayed delivery of items, goods becoming defective within six months and generally poor customer service.

Says Heilbron: “To compete successfully in the e-commerce space, retailers need to offer reliable delivery, competitive pricing and a great range of products. Consumers have become more demanding in the digital age and will be quick to shop somewhere else when an online retailer lets them down.

“SMB retailers can differentiate themselves with omnichannel experiences.

“Retailers can layer new digital experiences on top of their real-world presence and existing customer relationships to offer new propositions that set them apart and keep customers coming back. However, it’s critical to invest in getting the basics right from the start – slick logistics, reliable inventory and secure payments.”

Heilbron shares the following tactics and strategies to consider:

• Offer flexible, convenient fulfilment options: Choice is also king when it comes to fulfilment. Let customers choose whether they want to get products delivered or pick them up in-store; offer the same choice for returns. Ensure that you work with reliable fulfilment partners that allow customers to track deliveries. You can use incentives such as free delivery or discounts to nudge them towards the choice that makes most sense for your business.

• Support multiple payment options: Many customers have strong preferences about how they pay. The options include cash,

EFTs, debit orders, payments at retailer stores, debit and credit card payments, QR codes, digital wallets and instant EFTs. Giving them options can help to build loyalty, as well as bring in new business.

• Consider new approaches like subscription purchases: Why not remove friction from your customer’s life by offering them the choice to “subscribe” for regular delivery of products they need every month or week? Then they will not need to worry about running out of food, milk or coffee, and you can ensure you do not lose any sales to the shop down the road.

• Create a cross-channel loyalty programme: Loyalty programmes that reward customers across multiple channels are a great way to build loyalty and satisfaction. If customers get points or discounts for shopping instore, in-app or on your website, they will be incentivised to keep spending with you.

• Make your store an experience centre: With the growth in e-commerce, including quick home grocery and food deliveries, physical stores need to evolve. To entice customers and get them to spend more money, a retail store needs to be a place that people want to visit. Depending on the category, some options are to train employees to offer specialist advice, create a bistro or

The Connect Group of Companies provides merchants with financial technology solutions that connect them to cash, capital, card and pre-paid value-added products and services. The group’s cash management and payment division, Cash Connect, is Africa’s leading retail fintech cash management provider (2022 Africa Excellence Awards) and manages in excess of R100 billion a year on behalf of a diverse national client base. It is an approved service provider to blue-chip companies. The Connect Group’s set of solutions also includes Capital Connect, Card Connect and Kazang Connect.

coffee shop where people can chill, or offer classes, hands-on product demos and other real-world experiences that customers cannot get online.

• Let customers choose from a range of channels: Customers increasingly expect to have a choice of shopping options. In addition to your real-world store, it is worth investigating options such as your own e-commerce site, using UberEats or MrDFood for fulfilment and a channel to market, working with other retail partners and using social commerce.

“During this time of inflation, load-shedding and low economic growth, retailers need to be innovative and agile to grow. An omnichannel approach helps them improve customer lifetime value, reach new customer segments and increase inventory turnover. However, retailers can’t neglect customer experience when they compete in e-commerce,” says Heilbron.

“Most retailers will need to invest in tech, inventory, labour and other resources to succeed.”

Monthly educational insert

FEATURE ARTICLE

Inclusions in Gemstones

Colored Stones Unearthed

Aaron C. Palke | James E. Shigley

James E. Shigley, Aaron C. Palke, John I. Koivula, and Nathan D. Renfro

Gem inclusions are mineral crystals or cavities filled with fluid and/or gas that occur in a host gemstone. Many gems contain microscopic inclusions (ranging in size from >1 mm down to submicroscopic nanoscale inclusions) that can reveal much about the host material. As a result, the use of the microscope (or loupe) to examine these inclusions offers one of the most important methods available for gem identification.

Inclusions are important for determining the natural, synthetic, or treated character of a gem, and for establishing the likely geographic origin of a valuable colored stone. In addition to their usefulness for identification, inclusions cause certain distinctive and desirable optical phenomena such as asterism and chatoyancy, as well as some of the features used in clarity grading. In this new installment of “Colored Stones Unearthed,” we will discuss inclusions in gems – how they form, how they are studied, and what they mean not only for gemologists but also for geoscientists.

Brief History of Inclusion Studies

While the study of inclusions might seem to be a modern concept requiring the use of advanced microscopes with sophisticated optical lenses, early naturalists did have some basic knowledge of how inclusions could be used to understand the geological history of a gem. Consider amber, for instance. By observing insects trapped in amber, Pliny the Elder was able to conclude that amber represents fossilized tree resin (Ball, 1950) (figure 1).

However, it was only much later that inclusions began to be classified and studied in a more systematic fashion. The pioneering scientist Robert Boyle was perhaps one of the first to describe inclusions in gems – “a specimen of quartz with a cavity containing a fluid with a moveable gas bubble, and reddish brown hair-like inclusions in amethyst” (Boyle, 1672). With the improvements in design and functionality of optical microscopes beginning in the late 1700s, scientists started to use them to examine tiny features in rocks and minerals (Kile, 2003, 2013). Déodat de Dolomieu discussed the presence of a hydrocarbon fluid (petroleum oil) in quartz in 1792. In 1819, Chester Dewey detailed a quartz specimen from Massachusetts that displayed a cavity containing a liquid with a moveable bubble and several black or brown particles (1818, pp. 345–346). Noted scientists Humphry Davy (1822), David Brewster (1826, 1827, 1844, 1845a,b, 1863), and William Nicol (1828) each described minerals that contained inclusions consisting of one or more fluids and moveable gas bubbles. In 1854, Johann Reinhard Blum and his coauthors published a book discussing various mineral inclusions they had observed. By linking observations on mineral inclusions and host rock formation, Henry Clifton Sorby (1858) became one of the founders of the geological science of petrography with an article titled “On the microscopical structure of crystals, indicating the origin of minerals and rocks.” An 1862 article by Gustav Rose identified the presence of oriented, needle-like inclusions, such as those seen in the star ruby in figure 2, as the cause of asterism in minerals. The first descriptions of inclusions specifically in gem minerals were published in several articles by Henry Sorby in

Editors’ note: Questions or topics of interest should be directed to Aaron Palke (apalke@gia.edu) or James Shigley (jshigley@gia.edu).

GEMS & GEMOLOGY, VOL. 58, NO. 4, pp. 494–506.

© 2022 Gemological Institute of America

Figure 1. Inclusions of insects entombed in amber, such as these two wasps captured in an eternal embrace, offered ancient naturalists a clue to the geological origins of this gemstone. Photomicrograph by John I. Koivula.

Figure 2. Oriented inclusions such as the rutile needles in this ruby were recognized as the cause of asterism early on in the study of inclusions. Photomicrograph by Nathan Renfro; field of view 1.80 mm.

The use of inclusions to understand a gem’s geological growth environment can be understood with the examples shown in figures 3–6. Ruby derived from extremely pure calcite (CaCO3) marble, as in the deposits of Mogok, Myanmar, often contains calcite inclusions (figure 3), whereas magnesium-rich spinel from the same geological region in Mogok will likely contain magnesium-rich dolomite [CaMg(CO3)2] (figure 4). Similarly, emeralds from mica-rich rocks called schists, such as Russian emeralds, often contain mica inclusions (figure 5). On the other hand, emeralds from the hydrothermal deposits in Colombia, where the gems occur in veins rich in carbonate, quartz, and pyrite, often contain inclusions of carbonate minerals. Figure 6 shows an exceptional example of a carbonate inclusion, which itself contains a pyrite inclusion that perfectly matches the mineralogy seen in many emeraldbearing hand samples from Colombia.

Beginning in the 1940s, the well-known European gemologist Eduard Gübelin began publishing a series of important articles in Gems & Gemology and Journal of Gemmology on inclusions and the evidence they could provide on the geologic and

geographic origin of the host gemstone (e.g., Gübelin, 1944–1946, 1948, 1950, 1953, 1969, 1974). Dr. Gübelin’s publications were followed by several important books on gem inclusions coauthored by John Koivula (1986, 2005, 2008) that have been widely used and appreciated by the gemological community. Hollister and Crawford (1981), Roedder (1984), Samson et al. (2003), and Chi et al. (2020) contributed technical summaries on fluid inclusion research.

Inclusions in Minerals and Gems

Minerals frequently contain small inclusions of foreign materials (solids, liquids, and gases) that were trapped during mineral formation, and these can be seen with magnification. Crystals that formed during metamorphism by solid-state recrystallization, or almost entirely in the solid state without significant involvement of fluids, can display solid inclusions. Those that occur in igneous and sedimentary rocks were formed in the presence of a geological fluid and, as a result, can contain single or multiphase inclusions of that fluid (as well

Figure 3. The geological growth environment of marble-hosted rubies from Myanmar (left) is reflected in their internal features, such as calcite inclusions (right). Photos by Robert Weldon (left; courtesy of William F. Larson) and Nathan Renfro (right; field of view 1.44 mm).

1869 and by Isaac Lea between 1866 and 1876. Other reports on solid and fluid inclusions in various minerals followed (e.g., Hartley, 1876, 1877).

Figure 4. Left: Magnesium-rich spinel often forms in impure marbles where the magnesium-rich mineral dolomite is present. Right: These spinels contain inclusions where carbonate minerals are more likely to be dolomite than calcite, as seen in this dolomite-filled negative crystal. Photos by Robert Weldon (left) and Nathan Renfro (right; field of view 1.30 mm).

Figure 5. Emeralds from mica-rich schists, such as Russian emeralds (left), display inclusions that give away their geological origins, such as fields of dark mica platelets (right). Photos by Robert Weldon (left; courtesy of R.T. Boyd Limited) and Nathan Renfro (right; field of view 2.04 mm).

as solid or vapor inclusions). These geological fluids consist of high-density silicate or carbonatite melts, low-density waterrich fluids or vapors, and, in rare cases, organic hydrocarbons (oils). Following crystallization, the mineral crystals in all of these rock types can become cleaved or fractured one or more times, and these cleavages and fractures can later become healed in the presence of liquid or gaseous fluids. Tiny amounts of these fluids can remain as inclusions along the healed zone (figure 7). The crystal form of the host mineral typically determines the morphology of these fluid inclusions. Fluid inclusions usually have a geometric, angular shape that reflects the typical crystal forms of the host. For this reason, these fluid inclusions are often referred to as “negative crystals.”

While either solid or liquid at the time of their original entrapment in crystals at high temperatures in the earth, inclusions can undergo phase changes during cooling of the host crystals as the host rocks are brought toward the earth’s surface. Near the surface, inclusions of fluids normally remain as fluids, while melt inclusions normally solidify to some type of glass or other solid (figure 8). In some cases, a fluid can separate into two fluids that are immiscible (i.e., do not mix with one another at cooler temperatures). Solid inclusions

can also undergo changes to lower-density or secondary alteration phases.

At elevated temperatures in the earth, minerals can accommodate greater amounts of foreign impurity elements in their crystal structures. But when the minerals cool in the earth’s crust, these impurity elements can no longer be contained, and they are usually expelled from the structure (exsolved) as inclusions of different minerals (such as rutile needles in sapphire). At lower pressures and temperatures near the earth’s surface, gases originally dissolved in inclusion fluids can also be exsolved as distinct gas bubbles within water or carbon dioxide or some other fluid. Secondary or “daughter” crystals can also form by coming out of the solution from the fluid in the inclusion (figure 7). Inclusions occur either individually or in small groups. Sometimes they are abundant enough to affect the transparency of the host mineral. They often occur randomly in the host crystal. But they may also form along certain crystallographic directions,

Figure 8. This glassy melt inclusion within a Montana sapphire (left) was originally trapped as a fluid magma that quenched to a glass upon cooling. This can be seen when these inclusions are polished down to the surface. The material inside the inclusion does not flow away, indicating it has quenched to a solid, glassy state (right). Photomicrographs by Aaron Palke; fields of view 1.26 mm (left) and 0.72 mm (right).

Figure 7. Fluid inclusions with exsolved gas bubbles and daughter crystals in a beryl host. These fluid inclusions entered the host through a fracture. The fracture healed itself, trapping blebs of this fluid with the negative crystal form seen here. Photomicrograph by Nathan Renfro.

Figure 6. Left: Emerald from Chivor, Colombia, on carbonate and pyrite matrix. Right: Inclusions in Colombian emeralds provide evidence of their unique geological origins, such as this pyrite within a carbonate inclusion. Photos by Robert Weldon (left; courtesy of Cornerstone Minerals and Greg Turner) and Jonathan Muyal (right; vertical field of view 2.34 mm).

color zones, or healed fractures, or they can occur in geometric patterns related to the crystal symmetry of the host. Solid inclusions can exhibit their own crystal shape, have a rounded or irregular appearance, or adopt the negative crystal shape of the host mineral. Gemologists categorize inclusions based on their appearance (shape, size, transparency, color, luster, contrast with the host, and orientation) and their association with other mineral inclusions.

Inclusions and their host gemstones can have various age relationships with one another, although this formation relationship cannot always be clearly established based on visual or other evidence. Protogenetic primary solid inclusions were present before the host mineral formed, and the mineral grew around and entrapped them – these may display irregular or partly dissolved shapes. Syngenetic primary solid, liquid, or gas inclusions formed at the same time as the host mineral by being trapped on growing crystal faces. Solid inclusions sometimes have well-formed crystal shapes that represent either their morphology or a morphology imposed on them by the host. Epigenetic secondary inclusions formed after the host by exsolution along a rehealing cleavage or fracture.

Scientific Study and Geological Importance of Inclusions

The study of solid and fluid inclusions provides a way for the scientist to reconstruct events and processes in the geological past. Fluid inclusions represent actual, and often quite rare, samples of the geological fluids that existed at some time in the history of rocks and minerals. As such, they can provide information on the physical and chemical conditions that were present during and after rock formation. In particular, studies of inclusions can reveal information on:

Temperature: When a mineral and the fluid inclusions within it cool over geologic time, they shrink at different rates. The

inclusion fluid shrinks faster than the solid crystal host, and this difference is evident in the exsolution over time of a gas bubble within the fluid at temperatures existing near the earth’s surface (see figure 9). Through gradual, controlled heating of the crystal sample and observing when the gas bubble disappears back into the fluid (homogenizes), one can estimate the temperature that existed when the inclusion itself first formed.

Pressure: Once the chemical composition of the fluid inclusions is identified, scientists can use experimental laboratory data on similar fluids to get a sense of the pressures that existed at the time and the environment in which the inclusions were trapped in the host mineral.

Density: With data on chemical composition, along with the density and individual volume of the various phases present in a fluid inclusion, the total average density of all the phases in the inclusion can be calculated. This result is important for understanding the types of fluids and their circulation in the earth’s crust.

Chemical Composition: The liquids, the solids, and in some cases the gases present in inclusions can be analyzed to obtain information on the chemical environment of inclusion formation in the earth’s crust and mantle. Inclusions provide important geological information on the deep earth that may not be available from any other source.

Geologic Age Dating: When solid inclusions in mineral crystals contain small amounts of radioactive trace elements, it is possible to determine the geologic age of the inclusion (figure 10). Radioactive elements undergo a specific decay over known periods of geologic time, so careful determination of these elements can be used to calculate mineral formation ages.

Figure 9. When warmed slightly by the well light of a microscope, the carbon dioxide and gas bubble fluid inclusion in this quartz will homogenize to a single fluid (left). When cooled slightly, this fluid separates into distinct gas and fluid phases (right). Photomicrographs by Nathan Renfro; field of view 2.56 mm.

Application of Inclusion Research: The abundance and frequent occurrence of inclusions in a variety of geologic samples offer numerous opportunities for inclusion studies that support a multitude of geological investigations, such as:

• Verifying the geologic conditions of formation of ore deposits, providing a tool for the field exploration of new deposits

• Determining the conditions of formation, mineralogy, and geologic history of rocks found in many types of crustal and upper mantle environments (some results cannot be obtained any other way)

• Inspecting fluid inclusions that contain hydrocarbons, which can be important for oil exploration

• Determining the metamorphic or magmatic provenance of certain minerals found today in sediments and sedimentary rock formations

• Ascertaining the conditions and geological ages of diamonds and coexisting mineral phases in the lower crust and mantle

• Hypothesizing the conditions of geotectonic events such as crustal formation and subduction, mountain building and erosion, volcanism, metamorphism, and sedimentation

• Studying trapped organisms and vegetation found as fossil inclusions in amber to provide information on the ancient biosphere

• Using gases trapped in inclusion fluids to study the ancient atmosphere

Gemological Importance of Inclusions

For the gemologist, inclusion studies combined with documentation of standard physical properties provide the basis for gem identification. In some instances, particular inclusions uniquely identify a gemstone and its geographic origin. Observation of inclusions is carried out using a gemological

microscope and various lighting configurations. These may include brightfield, darkfield, fiber-optic lighting at different orientations to the sample, shadowing, use of polarizing or colored filters, and other image-processing techniques. Since the 1950s, inclusion photography has been an essential part of gemological education (see Koivula, 1981, 2003; Renfro, 2015a,b).

Inclusions are often the key to determining the geographic origin of gemstones. Some gems contain inclusions that are very specific to certain localities. Parisite inclusions in an emerald are a diagnostic indicator of Colombian origin (figure 11). In other cases, inclusions are one piece of the puzzle, such as the long, slender rutile silk seen in a Sri Lankan sapphire (figure 12).

Inclusions are an important clue in identifying treatments applied to gemstones. The observation of internal diffusion

Figure 11. Parisite inclusions in emerald are a diagnostic indicator of a Colombian origin. Photomicrograph by Jonathan Muyal; field of view 0.82 mm.

Figure 10. A zircon inclusion polished down to the surface of the host sapphire, viewed in backscattered electron imaging (left) and cathodoluminescence imaging (right) using scanning electron microscopy (SEM). Secondary ion mass spectrometry (SIMS) analysis pits are seen in the image on the left. These analytical tools are able to determine the age of the zircon inclusion, giving an upper limit on the age of the sapphire host. Images by Rachelle Turnier, University of Wisconsin/GIA.

of blue color around relict rutile silk in a sapphire offers evidence of high-temperature heat treatment meant to enhance the stone’s blue color (figure 13). Microscopy is arguably the most important way to identify many treatments such as heat treatment, dyes, and clarity enhancement through fracture filling.

Inclusions as Natural Art

Inclusions in gems serve as visual works of natural art (figure 14). Fortuitous geological processes in the earth created these inclusions in natural, untreated gems without any human intervention. Their shape, appearance, color(s), and in some cases the constraints imposed by the crystal symmetry of the mineral host all combine to create an inclusion “scene” that is entirely unique and never to be repeated. The artistic nature of inclusions is perhaps best illustrated by a series of photomicrograph charts created by Nathan Renfro and others that have appeared in Gems & Gemology since 2016 (Renfro et al., 2016; 2017a,b; 2018; 2019; 2021).

The field of gemological research exists at a fascinating intersection between the cold, dispassionate scientific method and the impassioned and provocative world of aesthetics and art. So perhaps it is fitting that these inclusions that tell us so much about the history and genesis of gems can also move and touch us as works of art. Future installments will further explore the ways in which scientific inquiry of the geology of colored stones can deepen our appreciation of these gems.

ABOUT THE AUTHORS

Dr. Smith is a research scientist specializing in diamond geology at GIA in New York. Dr. Smit is a senior lecturer in diamond geology and isotope geochemistry at the University of the Witwatersrand, South Africa. Dr. Shirey is a senior staff scientist in geology/isotope geochemistry at the Earth & Planets Laboratory at the Carnegie Institution for Science in Washington, DC.

Figure 13. The rutile silk in this sapphire has been dissolved into the corundum lattice by heat treatment at high temperature, creating blue coloration around the partially dissolved silk. Photomicrograph by Nathan Renfro.

Figure 14. Rutile needle inclusions in a quartz host. Cross-polarized light shows off the Brazil-law twinning in the quartz, creating a spectacular display of light. Photomicrograph by Nathan Renfro; field of view 20.05 mm.

Figure 12. Long, slender rutile silk inclusions in sapphire are an indicator, although not diagnostic, of a Sri Lankan origin. Photomicrograph by Nathan Renfro.

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SA’s premier annual platinum jewellery design and manufacturing competition, PlatAfrica, has opened for entries from professional and student designers. The theme for this year’s edition of PlatAfrica is “Emergence”, calling for designs drawing from uncharted territories to create pieces that inspire and resonate with customers, while also pointing to the promise of better things to come.

NOW IN ITS 24TH YEAR AND HOSTED annually by Anglo American Platinum, Metal Concentrators and Platinum Guild International (PGI) India, PlatAfrica aims to increase local beneficiation and position platinum as the jewellery metal of choice for discerning consumers. This year’s iteration of the competition sees the introduction of capsule collections – a condensed version of the designer’s vision that can transcend trends and seasons by being more functional and commercial, as well as a collaboration with the De Beers Group, which will loan selected diamonds to our winners for showcasing

PlatAfrica and De Beers collaborate

in their platinum collections. Thirty times rarer than gold and the strongest and purest jewellery metal on the planet with a natural white colour that does not fade, platinum is a perfect partner for gemstones, particularly diamonds. The collaboration between the De Beers Group and Anglo American Platinum will help to further expose premium South African jewellery collections to the global market.

This year’s competition will see potential entrants being challenged to think commercially, through the use of their bespoke

competition pieces to conceptualise a capsule collection (ring, earrings, neckpiece and armpiece) that can be manufactured and sold to a broader global market. The top 10 winners in both the professional and student categories will have the opportunity to manufacture their capsule collections for inclusion in the PlatAfrica collection, which will then be available for sale in the international market.

“PlatAfrica’s very close to my heart, as it provides an important and much-needed opportunity for designers to create statement

jewellery pieces with platinum, thereby developing their design and manufacturing skills. I’m also very excited that we’re able to collaborate with De Beers so that our designers can have access to the brilliance of diamonds and be further encouraged to think globally about consumer demand trends,” says Natascha Viljoen, CEO of Anglo American Platinum.

“The De Beers Group is very passionate about creating beneficiation pipelines in the regions where we operate. We believe

in supporting local talent in the countries where we discover diamonds and we hope that bringing De Beers diamonds to PlatAfrica will help inspire SA’s outstanding jewellery designers and manufacturers to maximise their creative artistry,” says Moses Madondo, MD of De Beers Group Managed Operations.

“Platinum’s rarity, natural white colour and durability make it a perfect match with diamonds and gemstones. This collaboration with Anglo American Platinum and De Beers Group is a great platform for platinum to shine within the international jewellery industry, both via the competition pieces and for

consumers through exciting new collections,” says Huw Daniel, CEO of Platinum Guild International.

The competition features three prize categories: professionals, apprentices and students, as well as the People’s Choice award, where the public will have the opportunity to vote for their favourite jewellery piece.

In addition to prize money, winners stand a chance of being considered for participation in PGI India’s design sourcing workshop in 2023. Metal requests for entry must be received before 2 June 2023 and participants must submit their final design pieces by 28 July 2023. The winners will be announced later in the year.

PlatAfrica provides an important and much-needed opportunity for designers to create statement jewellery pieces with platinum, thereby developing their design and manufacturing skills.

collaborate to bring 2023 theme to life

Every year an original theme is chosen for the competition, producing one-of-a-kind, statement pieces of jewellery. Every year many of those pieces are melted down in order to re-use the precious platinum.

The PlatAfrica Pop-Up Store, which is exclusively online, gives the public an opportunity to invest in the precious resource of platinum and in the South African jewellery industry. To view or shop pieces from the PlatAfrica 2022 Hope collection, visit: https://plat.africa/.

IT IS HARD TO THINK OF LIFE WITHOUT technology

From being able to stream movies on Netflix, asking Alexa to play our favourite songs or simply Googling the weather forecast, the latest soccer scores or answers to life’s most puzzling questions, technology plays a central role in the way we work, play and do business.

What is even harder to fathom, though, is that most of these platforms only came into existence two decades ago. As Trethewey explains, one of the main reasons for this rapid growth is our insatiable desire for instant gratification and feedback.

“Digital business is a very real part of our daily lives because we want to work faster, respond to problems faster and adapt to changes faster. The only way to achieve this is with technology and it’s become non-negotiable for companies to have the right people, processes and culture to execute their digital strategies. Only then will they be able to keep up with the rapid pace of today’s consumers,” she says.

She unpacks some of the top trends for consumer-facing businesses who are focused on improving their digital foundation and processes:

1. Responsiveness to Gen Z

This is core for any business, regardless of whether it has a B2B or a direct-to-consumer offering. The population is rising, with millennials and Gen Z who grew up with mobile telephony and the Internet of Things now maturing into primary income-earners/customers.

Not being able to appeal to them and maintain relevance in their lives is a major concern. Businesses who do not take radical steps to avoid this risk not only losing significance, but becoming completely obsolete.

Technology is part of the fibre of businesses and the foundation of any business’s value proposition will, no doubt, be based on how technical solutions bring

digital business trends to keep up with consumers

easier, more responsive and greater value to the end consumer.

2. Balancing fast consumer onboarding with compliance

Today’s consumers want to complete most of their business online. They dislike physically applying for services such as opening a new account, applying for credit, filing insurance claims or signing up for medical aid. Despite all the efforts to

Shanaaz Trethewey, COO of Comcorp SA, shares trends for consumer-facing businesses who are focused on improving their digital foundation and processes.

digitally transform customer experiences, one process remains a challenge – customer onboarding.

Businesses battle to satisfy customers with an easy, streamlined process while protecting themselves from fraud. Compliance is there for a very real and relevant reason. All business roads lead to the end customer, making it crucial that correct checks and balances are intact. It is imperative that we ensure the end user is who they say they are, with valid credentials, not only to protect ourselves, but also to assure consumers that they are not subject to identity theft.

Most consumers want to do their part and authenticate themselves when applying for a loan, a car or a cellphone. How to do this makes all the difference to them. A seamless and embedded compliance procedure is the solution –reducing the friction in what can be a clumsy or cumbersome confirmation process.

3. Permission-based data-sharing

The financial sector in SA may be a little far from the reality of open banking, where consumers’ financial data is easily accessible. However, the growing trend of being able to access other forms of information, with consent, is one we cannot ignore.

Today’s consumer is used to having their data stored virtually, whether on their cellphone, on an app or in a cloud. Businesses will need to adapt their processes and understanding of how data, financial or not, can be accessed so that they can respond to their clients’ needs seamlessly.

4. Biometric identification and increased regulatory vigilance

Biometric identification has been around for several years, with products like iris recognition at the forefront of identity checks. Biometrics will become very important as widened anti-money-laundering and antiterrorism legislation takes effect this year.

Increased regulatory vigilance affecting a wider range of financial and non-financial companies means having to implement stricter consumer due diligence, including identification and verification. Biometrics will therefore become even more necessary. Also, exploring its use in industries outside of traditional financial services allows businesses to engage with potential customers and gain assurance that staff on the ground are working with whom they should be.

5. Responsible lending

Easily obtainable credit increases the risk of consumers over-extending themselves. Objectivity, consistency and a quick response time are things all businesses need to consider, because not having them will cause a negative impact later on, as consumers’ affordability decreases.

Businesses have a duty to assess the consumer credit risk profile via direct-tosource information, both from an expense and an income verification perspective. Responsible lending is a marriage between ensuring effective identity verification and a complete, accurate affordability assessment. Having those seamless processes line up will allow some businesses to rise above the rest.

Although cumbersome digital processes can limit the ability of businesses to grow, the solutions to solve these challenges are accessible to local entities. A solid digital foundation, securing credible partnerships and implementing innovative software is the way to sustain growth plans.

Comcorp is a reputable software innovator with 26 years’ financial industry expertise. The company creates a solid digital foundation for companies through software that securely integrates directly with the source of information they need to do business. Its solutions include automated access and verification of financial information, payslips and KYC documentations to onboard customers, verifying digital identities to combat fraud and streamlining mortgage applications.

Interesting facts

 The beginnings of the brooch can be traced back to the Bronze Age. The brooch has recently experienced a renaissance – particularly in the era of Zoom, as the opportunity for making fashion statements is often limited to the dimensions of our computer screens.

 Carl Friedrich Christian Mohs was a German geologist and mineralogist. In 1822 he created the Mohs scale. He determined that one could tell which minerals were harder using the scratch test. Using several materials to perform the tests, he was able to rank minerals according to their hardness. As a result, this 200-yea-old scale is used industrywide today.

 Cecil John Rhodes bought out Barney Barnato with the biggest cheque ever issued at the time and merged all of his holdings to launch De Beers Consolidated Mines, a company that grew to hold a global monopoly over the diamond industry.

 June is one of only three months (the others are August and December) that has three birthstones –pearl, alexandrite and moonstone.

 The reported moon landings of the 1970s elevated the moonstone to the status of a state gem. The moonstone was christened the Florida State Gemstone during this time to honour the Kennedy Space Centre and NASA's achievements.

 The Victorian era was marked by a rigid social hierarchy, in which displays of emotion were seen as signs of physical weakness. It was considered unbecoming for women, in particular, to display strong emotions in public. Sentimental jewellery was a popular form of emotional expression during this era because it allowed people to convey their emotions towards one another in a socially acceptable way. This jewellery often featured symbolic elements, such as hearts, lockets and other motifs, that conveyed sentiments which were otherwise difficult to express in public.

DID YOU

 It is often assumed that antique jewellery refers to anything second-hand, but this is not the case. There are actually three terms used to describe older jewellery pieces: antique, vintage and estate.

 Lover’s eye jewellery is said to have been invented by the rebellious Prince George of Wales in 1785. He was in pursuit of a woman called Maria Fitzherbert, a woman he was not legally allowed to marry. In trying to woo her, he sent her a small portrait of his eye in one of his love letters, before marrying her in secret. Following their marriage, she commissioned a tiny portrait of her own eye to be worn in a locket around the prince’s neck. Their relationship was ill-fated, but thanks to them, a new jewellery fad was born.

 Traditional Zulu bead designs relate to courtship or marriage. The combination and arrangement of colours denote marital status. The wearing of traditional bead jewellery was used as a system of identifying individuals who could be approached for courtship.

 A single carat lab grown diamond can grow in around one month.

 In the 20th century, the jewellery industry invented male wedding rings. The biggest companies were looking for ways to make more money. Thus, the idea of matching or co-ordinating his-and-hers wedding bands was born.

 The archbishop put the Sovereign's Ring, nicknamed the Wedding Ring of England, on King Charles's fourth finger before he received the St Edward's crown. The gold ring has a sapphire centre-piece with a ruby cross set in diamonds over the top. Every monarch dating back to King Edward VII has worn this piece of jewellery for their coronation. It was first made in 1831.

The Jewellery Village to hold special showcase

From 1 July-22 December, 21 local jewellery designers’ pieces will be showcased at the Jewellery Village Store in Montecasino, Johannesburg. This will be the first time that an exhibition such as this will be shown there.

“WE’RE EXTREMELY EXCITED ABOUT OUR first exhibition,” says Nqobile Nkosi, founder of NQ Jewellery Design Services and the Jewellery Village Store. “One of our focuses as a brand is to promote and sell local jewellery that’s designed and manufactured locally by SMEs. Through this exhibition, jewellers will gain valuable market access. It’s also an opportunity to create awareness and educate clients about South African jewellery brands.

“Based in Montecasino, the Jewellery Village is a great hub for this exhibition, as it has excellent foot traffic for local and international clients. The Jewellery Village also encourages compliance with its suppliers and uses that to build trust and ensure that all minerals used to manufacture are sourced responsibly from reliable and recognised sources,” adds Nkosi.

Through the Rand Refinery Enterprise Development and in partnership with the SA Diamond and Precious Metals Regulator, NQ Jewellery Design Services and Ekurhuleni Jewellery Project, 23 SMEs were awarded with jewellery permits over a period of two years. “It’s a major milestone for the South African jewellery industry,” says Nkosi. The majority of these SMEs have been suppliers at the Jewellery Village Store since 2022.

“Both local and international markets show that there’s great demand for gold and silver jewellery. The jewellery market size was valued at US$256 billion in 2021 and is expected to surpass US$517,27 billion by 2030. The focus is on using gold, platinum and silver jewellery,” says Nkosi. “This is a great opportunity for the

Jewellery Village and our 21 SMEs to start to participate in the global market.”

The criteria for qualifying to take part in the exhibition includes being a South African business, being able to provide business registration, tax clearance and a jeweller’s permit. Jewellers must also have a jewellery design and manufacturing qualification and be able to supply unique jewellery designs and finished products – a minimum of nine pieces, ie three rings of the same design, three pairs of earrings of the same design and three pendants with chains – as they will be up for sale. The materials used must be gold, silver and/or platinum with diamonds or other gemstones.

Every month, Montecasino awards its tenants Best-Performing Store, Best-Performing Restaurant and BestPerforming Fast Food. Winning tenants each receive R5 000. For the month of April this year, the Jewellery Village was announced the Best-Performing Store.

Through this exhibition, jewellers will gain valuable market access. It's also an opportunity to create awareness and educate clients about South African jewellery brands.

The public will vote using a special voting ticket that will be available only at the store. After voting, the tickets will go into a sealed box and will be opened on 20 December for counting. Winners and prizes will be announced on 22 December at the Jewellery Village Store.

(Above, from left): Mike Page, Tshepo Mohlabane, Lauren Small, Nqobile Nkosi, Junior Geel and Nathan Shatkovsky.

Gem & Jewel. A cut above the rest

A pproach risk with purpose.

The Gem & Jewel product provides a tailormade sustainable solution for jewellery related businesses that navigate the changing jewellery industry, market conditions and challenges exacerbated by crime and global economic influences.

Working with the jewellery industry requires a detailed understanding of its unique requirements and with years of experience in developing niche insurance products, Bryte is one of South Africa’s leaders in providing cover for retail, wholesale and manufacturing jewellers, gem cutters and setters, watch importers, coin dealers, tender houses and dealers, goldsmiths, diamond and metal processors and refiners. Just as we know that one size does not fit all, we also appreciate that standard commercial cover is the wrong fit for these customers.

Contact us so we can show you what type of specialist cover the jewellery industry has enjoyed for over 22 years.

Bryte’s Jewellery and Precious Assets division is excited to offer you our Gem & Jewel cover, which is endorsed by the Jewellery Council.

Contact natasha.maroun@brytesa.com or robyn.lambert@brytesa.com and learn how we can assist.

ADELE’S MANUFACTURING JEWELLERS

Tel no: 082 595 3868/083 227 6550

E-mail: adele@amj.co.za

ADJANI SCHOEMAN T/A ADJANI DESIGN STUDIO

Tel no: 083 460 7334

E-mail: info@adjani.co.za

Website: www.adjani.co.za

AFRICAN TRADE BEADS JEWELLERY COLLECTION

Tel no: 082 905 1736 / 011 726 7643

E-mail: tamiko@zazenconsulting.com

Website: https://www.atbjc.com/about-us/

AFROGEM

Tel no: 021 424 0848

E-mail: info@afrogem.co.za

AKAPO JEWELS

Tel no: 011 038 3130

E-mail: wumba@akapo.co.za; labi@akapo.co.za

Website: www.akapojewels.co.za

ALBO VAN DYK MANUFACTURING

Tel no: 044 873 0567

E-mail: albo@telkomsa.net

Website: http://www.albovandyk.com/

ALL BLING CREATIONS (PTY) LTD

Tel no: 079 744 0971

E-mail: allblingcreations00@gmail.com; mmeshi.nkadimeng@gmail.com

ALLOY JEWELLERY GALLERY (PTY) LTD

Tel no: 073 92 45254

E-mail: edna@alloygallery.co.za

Website: www.alloygallery.co.za

ALTIN JEWELLERS

Tel no: 012 998 0141

E-mail: info@altin.co.za

Website: www.altin.co.za

AMBER & FORGE (PTY) LTD T/A SCHERMANS

Tel: 072 928 0385

E-mail: info@schermans.co.za

AMBIGO JEWELLERS

Tel: 062 282 6924

E-mail: ntobekobasil@gmail.com

ANACZYNSKI JEWELLERY

Tel no: 082 934 5682

E-mail: anaczynski@gmail.com

Website: www.anaczynski.co.za

ANASTASIA JEWELLERS

Tel no: 031 507 5561

E-mail: bazil.heeralall@gmail.com

Website: www.anastasiajewellers.co.za

ANDREAS SALVER MANUFACTURING JEWELLERS

Tel no: 011 706 6828

E-mail: andreas@andreassalver.com

Website: www.andreassalver.com

ANNA ROSHOLT JEWELLERY DESIGN

Tel: 061 080 6481

Email: anna@annarosholt.com

ANNELLE MURRAY GOUDSMID

Tel no: 082 956 7747

E-mail: annellemurray@exclusivemail.co.za

ANTONICORNELLIS JEWELLERY ENTERPRISE

Tel no: 074 758 1014

E-mail: antonicornellius.nhlapo@gmail.com

ASHOK JEWELLERS DESIGNERS & MANUFACTURERS

Tel: 031 566 5046

E-mail: info@ashokjewellers.co.za; 5665046@gmail.com

ASSIQUE MANUFACTURING JEWELLERS

Tel no: 021 706 3629

E-mail: hashiem@telkomsa.net

AU TRADERS AND REFINERS (PTY) LTD

Tel no: 011 334 7607/8

E-mail: barend@autraders.co.za; jacqui@autraders.co.za

Website: www.autraders.co.za

AUGENTA JEWELLERS

Tel: 021 883 8288

E-mail: dylan@augenta.com

AURUM DESIGN

Tel no: 021 423 6590

E-mail: aurum@worldonline.co.za; adela@aurumdesign.co.za

Website: www.aurumdesign.co.za

AURUM MANUFACTURING (PTY) LTD

Tel: 083 475 7891

E-mail: info@aurummanufacturing.co.za; oliver@aurummanufacturing.co.za; karina@aurummanufacturing.co.za

AUTHOR BY KATHLYN ALLAN

Tel no: 084 247 0358

E-mail: mail@worldofauthor.com

AZTEC MANUFACTURING JEWELLERSRIVERSIDE LIFESTYLE CENTRE

Tel: 013 757 0827

E-mail: ron@aztecjewellers.com; kyle@aztecjewellers.com

Website: www.aztecjewellers.com

AZTEC MANUFACTURING JEWELLERSVALLEY HYPER

Tel: 013 757 0827

E-mail: Ron@aztecjewellers.com

Website: www.aztecjewellers.com

BEADZ BY FLEX

Tel no: 083 967 3264

E-mail: info@beadzbyflex.co.za

Website: www.beadzbyflex.co.za

BEAUDELL DESIGNS (PTY) LTD

Tel no: 082 885 8303

E-mail: esther@beaudell.co.za

Website: www.beaudell.co.za

BEAUTIFUL SELECTION (PTY) LTD

Tel no: 072 658 0166

E-mail: admin@beautifulselection.co.za

BEN & CO DESIGNS (PTY) LTD

Tel no: 072 056 2156

E-mail: bheki@ben-codesigns.com; info@ben-codesigns.com

Website: www.ben-codesigns.com

BERNARD’S JEWELLERY DESIGN & MANUFACTURE

Tel no: 032 586 0889

E-mail: bernard@bernardsjewellery.co.za

Website: https://watchesforsale.co.za/

BIJOU EXQUISITE JEWELLERS

Tel no: 041 450 4320

E-mail: marnic@bijoujewellery.international

Website: https://www.bijoujewellery.international/

BO KOOK HANDMADE JEWELLERY

Tel: 079 560 5064

E-mail: info@bokook.co.za

BRAND ATHENA A

Tel: 072 272 3089

E-mail: info@brandathenaa.co.za

BRETTLAND POULSEN DESIGNER GOLDSMITH

Tel no: 031 562 8009

E-mail: bretland@iafrica.com

Website: www.brettlands.co.za

BRIAN BOSMAN GOLDSMITH STUDIO

Tel no: 011 616 5328

E-mail: divagoldsmith@yahoo.com

BRONSKI JEWELLERS

Tel no: 021 852 7891

E-mail: seanscrase@hotmail.com

BROWNS THE DIAMOND STORE – WORKSHOP

Tel no: 011 438 7920

E-mail: albert@brownsjewellers.com

Website: www.brownsjewellers.com

BULLION STAR (PTY) LTD

Tel: 011 202 5021

E-mail: bullionstr@gmail.com

CADTOCRAFT (PTY) LTD

Tel no: 011 781 0303

E-mail: johanwessels12@gmail.com

CAPE DIAMONDS

Tel no: 021 421 5364

E-mail: joelgraham@capediamonds.co.za

Website: www.capediamonds.co.za

CAPE PENINSULA UNIVERSITY OF TECHNOLOGY

Tel no: 021 460 3632

E-mail: konstandakellisv@cput.ac.za; camerondowl@cput.ac.za

Website: www.cput.ac.za

CAPE PRECIOUS METALS – CAPE TOWN

Tel no: 021 551 2066

E-mail: sharon@cpmct.co.za

Website: www.capepreciousmetals.co.za

CAPE PRECIOUS METALS – DURBAN

Tel no: 031 303 5402

E-mail: malcolm@cpmdbn.co.za

Website: www.capepreciousmetals.co.za

CAPE PRECIOUS METALS – GERMISTON

Tel no: 011 334 6263

E-mail: shannon@cpmjhb.co.za

Website: www.capepreciousmetals.co.za

CAPE PRECIOUS METALS PE/GQEBERHA

Tel no: 041 365 1890

E-mail: renee@capepreciousmetals.co.za

Website: www.capepreciousmetals.co.za

CARESS JEWELLERS UITENHAGE CC

Tel no: 041 992 4421

E-mail: eben-caress@mweb.co.za

CENTRAL UNIVERSITY OF TECHNOLOGY FREE STATE – WELKOM

Tel no: 051 507 4044

E-mail: eholmes@cut.ac.za; nmphore@cut.ac.za

Website: www.cut.ac.za

CHARL DE BEER

Tel no: 012 440 7693

E-mail: leatherw@mweb.co.za; charldebeer@hotmail.com

CHARLES NORMAN DIAMONDS (PTY) LTD

Tel: 083 557 3252

E-mail: rishan@charlesnormandiamonds.com

CHARLENE NEL T/A BELLA COSA

Tel no: 021 975 5097

E-mail: charlene@bellacosa.co.za

CHATEAU D’OR CC

Tel no: 011 728 3741/3723

E-mail: denlincoln@mweb.co.za

Website: www.chateaudorjewellers.com

CORNERSTONE MANUFACTURING (PTY) LTD

Tel no: 082 599 5919

E-mail: cornerstonelof@gmail.com

CREATIVE DESIGN MANUFACTURERS (PTY) LTD

Tel no: 031 563 3987

E-mail: goldlink@iafrica.com

D FABRIK (PTY) LTD

Tel: 011 327 7926

E-mail: deon.denysschen@gmail.com

DABERON MANUFACTURING (PTY) LTD

Tel no: 011 334 8841

E-mail: daberon1@gmail.com

DALEEN BRUWER JEWELLERY DESIGN & GOLDSMITH

Tel no: 023 342 7808

E-mail: db@xsinet.co.za

DANIEL JACOBS JEWELLERY DESIGN CC

Tel no: 021 880 1026

E-mail: djjd@mweb.co.za

DAVID BOLDING GOLDSMITH

Tel no: 021 418 1049/1612

E-mail: david@dbgold.co.za; marele@dbgold.co.za

DC JEWELLERS

Tel no: 044 691 3692

E-mail: dcjewel@mweb.co.za

DEGLON JEWELLERY STUDIO

Tel no: 021 851 3182

E-mail: waynedeglon@telkomsa.net

Website: www.waynedeglondesign.withtank.com

DEON SMITH JEWELLERY

Tel: 083 454 2161

E-mail: deonsmithjewellery@gmail.com; drdwsmith63@gmail.com; deon@deonsmithjewellery.com

JEWELLERY MANUFACTURERS' ASSOCIATION OF SOUTH AFRICA

DESIGNER GOLD BUSINESS TRUST

Tel no: 043 726 2291

E-mail: info@designergold.co.za

Website: www.designergold-el.co.za

DIA-KIM DIAMONDS

T/A CHRISTOPHER REID

Tel no: 021 418 4484

E-mail: nick@christopherreid.co.za

Website: www.christopherreid.co.za

DIAMANTE ANTWERP

Tel: 072 830 5656

E-mail: info@diamanteantwerp.com

DIAMONDS4EVER

Tel no: 082 786 7677

E-mail: info@diamonds4ever.co.za

Website: www.diamonds4ever.co.za

DIDIDESIGN

Tel no: 011 784 0369

E-mail: didi@dididesign.co.za

Website: www.dididesign.co.za

DLR JEWELLERS

Tel: 057 101 0359

E-mail: carol@dlracc.co.za

DR ESME SPICER

Tel no: 073 239 9983

E-mail: esme.spicer@gmail.com

DURBAN UNIVERSITY OF TECHNOLOGY

Tel no: 031 373 6673/6

E-mail: chrisdb@dut.ac.za; samanthav@dut.ac.za

Website: www.dut.ac.za

ECO CHIC JEWELLERY

Tel no: 021 553 0332

E-mail: e.m.duplooy@gmail.com

EDEL DESIGNER JEWELLERY

Tel no: 072 636 0213

E-mail: edeldesignerjewellery@gmail.com

EKURHULENI JEWELLERY PROJECT

Tel no: 011 825 5822

E-mail: colin@ejewellery.org.za

Website: www.ejewellery.org.za

ELEMENTAL STUDIO

Tel no: 084 507 7777

E-mail: lezamcleod@icloud.com

Website: www.elementalstudio.co.za

EMBER MANUFACTURING & DESIGN (PTY) LTD

Tel no: 083 557 5190

E-mail: info@ember.co.za

Website: www.ember.co.za

ENZA MANAGEMENT SERVICES

Tel no: 031 824 9427

E-mail: khulile@imarajewellery.com

EON HOON JEWELLERY DESIGN

Tel no: 083 578 7447

E-mail: eon@eonhoon.com

Website: www.eonhoon.com

ERICA STRAUSS DESIGNER JEWELLERY STUDIO

Tel no: 021 851 8120

E-mail: artwear@telkomsa.net

ETERNITY ENTERPRISE (PTY) LTD

Tel no: 018 290 5722/3

E-mail: info@eternityenterprise.com; daleen@eternityenterprise.com

Website: www.eternityenterprise.com

EVERTRADE 142 (PTY) LTD T/A D’OURO JEWELLERS

Tel no: 011 615 3402

E-mail: dourojhb@vodamail.co.za; a.veloso@dourojewellers.co.za

Website: www.dourojewellers.co.za

FACET JEWELLERY

Tel no: 073 397 8820

E-mail: catherine@facetjewellery.co.za

FARIED JEWELLERY DESIGN

Tel: 021 671 5529

E-mail: insaaf.achmat@gmail.com; fachmat@gmail.com

FEMKE KLEISEN DESIGNS (PTY) LTD

Tel no: 083 787 6120

E-mail: femkekleisen@webafrica.org.za

Website: www.femkekleisen.co.za

FERROS JEWELLERS

Tel no: 041 363 1881

E-mail: alex@ferrosjewellers.com

Website: www.ferrosjewellers.com

FINEGOLD LABORATORY SERVICES

Tel no: 021 511 6237

E-mail: admin@finegold.co.za

Website: www.finegold.co.za

FOREVER JEWELLERY MANUFACTURERS

Tel no: 031 564 9006

E-mail: fj@3i.co.za

FRANKLI WILD

Tel no: 011 483 2620

E-mail: kgf@frankliwild.com

Website: www.frankliwild.com

G HARRIS DESIGN STUDIOS CC

Tel no: 021 555 1437

E-mail: harrisjewellers@telkomsa.net; gharris@telkomsa.net

Website: www.harrisjewellers.net

GATTOO JEWELLERY DESIGN STUDIO

Tel no: 011 852 2046

E-mail: gattoosdesign@gmail.com

GAUTA REFINERIES (PTY) LTD

Tel no: 012 753 3304

E-mail: rudi@gautarefinery.com

Website: https://www.gautarefinery.com/

GEM AFRIQUE

Tel no: 062 050 6479

E-mail: soni2.goldsmith@gmail.com

GERHARD MOOLMAN FINE JEWELLERY

Tel: 021 914 0838

E-mail: gerhard@gmfinejewellery.co.za

GLOBAL JEWELLERY ACADEMY

Tel no: 082 337 6428

E-mail: robertb@globaljewelleryacademy.co.za

Website: www.globaljewelleryacademy.co.za

GOLD AND I (PTY) LTD

Tel no: 084 360 6762

E-mail: info@goldandi.co.za

Website: www.goldandi.co.za

GOLDFASHION JEWELLERS CC

Tel no: 021 931 1319

E-mail: mhendricks@wsnet.co.za; goldfashion@telkomsa.net

GOUDSMID TEHILA VAN ENGELENHOVEN

Tel no: 082 674 4410

E-mail: tehila@absamail.co.za

GRYPHON MOSS

Tel: 082 049 2488

E-mail: kate@gryphonmoss.co.za

HAUPT JUWELEN (PTY) LTD

Tel: 072 587 0055

E-mail: info@hauptjuwelen.co.za

HAVILAH GOLD CREATIONS

Tel no: 041 581 1942

E-mail: design@havilah.co.za; carol@havilah.co.za

Website: www.havilah.co.za

HEATHER JANE SMITH CERAMICS & PORCELAIN

Tel no: 064 915 4282

E-mail: ladyheatherette@gmail.com

HELEN MICHALETOS

Tel: 082 342 1577

E-mail: helen.michaletos@gmail.com

HESTI PRINSLOO T/A FETTER-AND-THREE

Tel: 082 855 9088

E-mail: hesti@fetter-and-three.co.za

HOLLY CROSS JEWELLERY

Tel: 079 477 2729

E-mail: vhaswayouth@gmail.com

ICKINGER JEWELLERS

Tel no: 015 307 4448

E-mail: jacques@ickinger.co.za

Website: www.ickinger.co.za

iKE YKE

Tel: 083 225 0425

E-mail: michael@eqimpact.co.za

IMFUNDISO SKILLS DEVELOPMENT

Tel no: 012 734 0245

E-mail: imfundiso@mweb.co.za

Website: www.imfundiso.com

IMPILO COLLECTION

Tel no: 010 0210441

E-mail: ayeung@impilocollection.co.za

Website: www.facebook.com/impilocollection

INGE SCHOLTZ JEWELLERYDESIGNER & MANUFACTURER

Tel no: 073 271 3789

E-mail: admin@csvaluers.co.za

ISA B JEWELLERY DESIGNS

E-mail: bothmaisabel09@gmail.com

ISABELLA JEWELLERS & REFINERS CC

Tel no: 011 334 5919

E-mail: isabella@isabella-refiners.co.za

Website: www.isabella-refiners.co.za

J HIND JEWELLERS

Tel no: 031 306 1330

E-mail: jhindrajesh@gmail.com

Website: https://www.jhindjewellers.co.za/

JAGGATH JEWELLERS

Tel no: 031 307 7790

E-mail: navinjagath372@gmail.com

JANINE BINNEMAN JEWELLERY DESIGNS

Tel no: 021 715 6178

E-mail: info@janinebinneman.com

Website: https://janinebinneman.com/

JEWEL CRAFT – BRANDHOF

Tel no: 051 444 3449

E-mail: rean.p@mweb.co.za

Website: www.jewelcraft.co.za

JEWELLERY CONNECTION

Tel no: 011 728 6800

E-mail: vmagnes@netactive.co.za

JEWELLERY CONSULTANCY

Tel no: 083 581 1513

E-mail: md.jewelleryconsultancy@gmail.com

Website: www.jewelleryconsultancy.co.za

JOHANNA VAN ZYL

Tel no: 082 778 5846

E-mail: jo@johannavanzyl.co.za

Website: www.johannavanzyl.co.za

JOHN 3 JEWELLERY

Tel no: 076 822 8783

E-mail: john3jewellery@gmail.com

JOHN STEDMAN

T/A ELEMENTAL DESIGN

Tel no: 031 572 2902

E-mail: john@elementaldesign.co.za

Website: www.elementaldesign.co.za

JOHREN MANUFACTURING CC

T/A THE JEWELLERY SHOP

Tel no: 046 624 3748

E-mail: johren@telkomsa.net

JOY MASSYN JEWELLERY (PTY) LTD

Tel no: 012 662 2861

E-mail: joy@joymassyn.co.za

Website: http://www.joymassyn.com/

JUPITER'S JUNGLE (PTY) LTD

Tel no: 061 503 6561

E-mail: admin@jupitersjungle.com

Website: www.jupitersjungle.com/www.ginawhite.com

JYARAS JEWELLERS (PTY) LTD

Tel no: 067 397 6373

E-mail: admin@jyarasjewellers.co.za

Website: https://jyarasjewellers.co.za/contact/

K2 DESIGN STUDIO

Tel no: 031 940 1274

E-mail: khanyisile@k2designstudio.co.za

Website: www.k2designstudio.co.za

KARLIEN DESIGNS CC

Tel no: 083 659 2607

E-mail: karlien@karliendesigns.co.za

Website: www.karliendesigns.co.za

KARLSEN JEWELLERY CO

Tel no: 033 386 7872

E-mail: karlsen@jewelleryco.co.za

KATANNUTA DIAMONDS CC

Tel: 082 451 9429

E-mail: clare@katannutadiamonds.co.za; info@katannutadiamonds.co.za

KAYRO JEWELLERS

Tel no: 041 585 4842

E-mail: slaide.kayro@mweb.co.za

KEA-NTHABI’S AFRICAN DESIGN

Tel: 083 350 2737

E-mail: keanthabi1@gmail.com

KHONJE DESIGNS

Tel: 012 460 1569

E-mail: info@khonjedesigns.com

KIM CLOETE JEWELLERY DESIGN

Tel no: 021 531 9082

E-mail: kim@kimcloetedesign.co.za

Website: http://www.kimcloetedesign.co.za/

KINKEL JEWELLERY

Tel no: 021 786 1549

E-mail: info@kinkeljewellery.co.za

Website: www.kinkeljewellery.co.za

KNIGHT OF GREY T/A ELEGANTE

Tel: 011 825 5822

E-mail: elegantemagnificent@gmail.com

KRISTEN MALAN CC

Tel no: 011 880 1866

E-mail: kristen@merindol.com; john@merindol.com

KUSASA REFINING (PTY) LTD

Tel: 010 001 6284

E-mail: greg.magid@kusasarefining.co.za; info@kusasarefining.co.za

LADY PECULIAR

Tel no: 021 886 8868

E-mail: info@ladypeculiar.co.za

Website: www.ladypeculiar.co.za

L’AUTRICHE FINE JEWELLERY

Tel no: 011 883 4021

E-mail: ernst@lebijoux.co.za

Website: www.lautrichefj.co.za

LEOPOLDINE DESIGNS

Tel no: 076 586 3820

E-mail: info@leopoldinedesigns.co.za

LILLY FRIEDLAENDER CC

Tel no: 021 887 1655

E-mail: lilly.f@wol.co.za

LIMPOPO JEWELLERY BUSINESS INCUBATOR

Tel no: 015 293 0214

E-mail: tessa@ljbi.org.za; mabatho@ljbi.org.za; siphelele@ljbi.org.za; admin@ljbi.org.za; shokky@ljbi.org.za

LORIEN MANUFACTURING JEWELLERS

Tel no: 011 967 1700

E-mail: heather@allanybrink.co.za

LOTTI JEWELLERY

Tel no: 079 386 1079

E-mail: info@lottijewellery.co.za

LOVI JEWELLERY DESIGN

Tel no: 011 882 3272

E-mail: lovijewellery@gmail.com

LYNDA MARION JEWELLERY

Tel no: 082 651 8145

E-mail: silver@lyndamarion.com

M2 JEWELLERS CC

Tel no: 012 460 6793

E-mail: maryna@m2jewellery.com

Website: www.m2jewellery.com

MADELIEF DESIGNER JEWELLERY

Tel no: 083 453 7018

E-mail: madeliefjewellery@gmail.com

MADELINE’S TEMPTATIONS

Tel no: 083 305 2798

E-mail: info@madelinestemptations.co.za

Website: www.madelinestemptations.co.za

MAGGIE AFRICA

Tel no: 072 882 2586

E-mail: maggieroodt@telkomsa.net

MAGMA METAL RECOVERIES

Tel no: 031 702 4422

E-mail: edwards@astronet.co.za

MAPULA DESIGNER JEWELLER (PTY) LTD

Tel no: 083 641 2724

E-mail: mapuladesigner@gmail.com

Website: www.mapuladesignerjeweller.com

MARINE GOLD CC

Tel no: 021 424 0077

E-mail: stephen@marinegold.co.za

MARION’S JEWELLERY STUDIO

Tel no: 041 368 4582/3

E-mail: marionsstudio@mweb.co.za

MARK WHITEHORN GOLDSMITH

Tel no: 083 271 6065

E-mail: info@markwhitehorn.co.za

Website: https://markwhitehorn.co.za/

MARTIN MILLS GOLDFIELDS

Tel: 0727167632

E-mail: mmillsgoldfields@gmail.com

MASELESELE JEWELLERS

Tel no: 012 734 0245

E-mail: imfundiso@mweb.co.za; imfundisojewellers@mweb.co.za

Website: www.imfundiso.com

MEDITERRANEAN JEWELLERS

Tel no: 082 689 0630

E-mail: panayiotis@mmjewellers.co.za

Website: http://www.mmjewellers.co.za/

METAL CONCENTRATORS SA (PTY) LTD – CAPE TOWN

Tel no: 021 510 0770

E-mail: cpt@metcon.co.za

Website: www.metcon.co.za

METAL CONCENTRATORS SA (PTY) LTD – CENTURION

Tel no: 012 000 4440

E-mail: info@metcon.co.za

Website: www.metcon.co.za

METAL CONCENTRATORS SA (PTY) LTD – DURBAN

E-mail: info@metcon.co.za

Website: www.metcon.co.za

METAL IMAGE

Tel no: 021 447 6600

E-mail: mi_greg@iafrica.com; mi_accounts@iafrica.com

Website: www.metalimage.co.za

MG IVORY

Tel no: 011 788 1018

E-mail: mgivory@netactive.co.za

MICHAEL J SOLOMON

MANUFACTURING JEWELLERS (MJS)

Tel no: 011 792 5292

E-mail: ms@absamail.co.za

MICHL CONTEMPORARY FINE JEWELLERY

Tel no: 021 913 3944

E-mail: michelleliaosa@gmail.com

Website: www.michljewellery.com

MINITZA

Tel: 082 77 29812

E-mail: info@minitza.co.za

MIRKO JEWELLERY

Tel no: 021 886 8296

E-mail: mirinda@mirkojewels.co.za

Website: http://mirkojewels.co.za/

MOON INVESTMENTS

Tel: 021 551 2066

E-mail: invest@mooninvest.co.za

MUGA MUGA HANDMADES

Tel no: 072 299 7148

E-mail: info@mugamuga.co.za

Website: www.mugamuga.co.za

MZANTSI DIAMOND MERCHANTS (PTY) LTD

Tel: 041 379 1162

E-mail: mzantsidiamonds@gmail.com

N.N JEWELLERS

Tel: 082 081 8179

E-mail: nico.nieuwoudt.nn@gmail.com

NEWMAN JEWELLERY DESIGN

Tel no: 012 329 9600

E-mail: nina@newmandesign.co.za; dave@newmandesign.co.za

NILU ENGRAVING & JEWELLERY (PTY) LTD

Tel no: 083 384 7792

E-mail: laser@nilu.co.za

Website: www.nilu.co.za/

NINA BOSCH PORCELAIN

Tel: 079 891 7240

E-mail: info@ninabosch.co.za

NOVUS DESIGN STUDIO

Tel no: 012 332 5850

E-mail: info@novusdesign.co.za

Website: http://www.novusdesign.co.za/

NQ JEWELLERY DESIGN SERVICES

Tel no: 073 700 6225

E-mail: nq2jewel@gmail.com

Website: www.nqjewellery.co.za

NV DESIGN COMPANY

T/A BY NANETTE

Tel no: 021 883 3856

E-mail: nanette@bynanette.com

Website: www.bynanette.com

ORO AFRICA (PTY) LTD – CAPE TOWN

Tel no: 021 480 9860

E-mail: sharin@oroafrica.com

Website: www.oroafrica.com

OSMOND’S

Tel no: 021 559 8277

E-mail: osmond@telkomsa.net

PAUL GALLIAS

Tel no: 073 194 2415

E-mail: pgallias@hotmail.com

PEARL AND DIAMOND STUDIO

Tel no: 011 678 0595/6

E-mail: pearldiamond@mweb.co.za

Website: https://www.pearlanddiamond.co.za/

PETRA JEWELLERY DESIGN

Tel: 021 789 0312

E-mail: info@petrajewellery.co.za

PHATSIMA JEWELLERY DESIGNS

Tel no: 072 739 6800

E-mail: phatsimantando@gmail.com; orders@phatsimajd.com

Website: www.phatsimajd.com

PHILIP ZETLER JEWELLERS

Tel no: 021 423 2771

E-mail: pzetler@mweb.co.za

Website: www.philipzetlerjewellers.co.za

PHOENIX MANUFACTURING JEWELLERS

Tel no: 012 549 4966

E-mail: jack@phoenixjewellers.co.za

Website: www.phoenixjewellers.co.za

PICCOLO FINE DESIGNER JEWELLERY

Tel no: 083 396 6178

E-mail: suvette@piccolo-jewellery.co.za

Website: http://piccolo-jewellery.co.za/

PIYUVE JEWELLERS CC

Tel no: 031 301 3963

E-mail: aroon@piyuvejewelers.co.za; shashi@piyuvejewelers.co.za

Website: www.piyuvejewelers.co.za

PNEUMA JEWELLERS CC

Tel no: 011 702 1462

E-mail: admin@pneumajewellers.com

Website: www.pneumajewellers.co.za

POPULAR DIAMOND

JEWELLERY MANUFACTURING CC

Tel no: 011 484 7044

E-mail: pop@tiscali.co.za

PRECIOUS ONE JEWELLERY

Tel no: 056 212 1229

E-mail: antonjewels@yahoo.com

PRECISION SETTERS

Tel no: 011 484 7803/4

E-mail: julian@precisionsetters.co.za

PRETTY FOUND THINGS

Tel no: 083 651 9042

E-mail: prettyfoundthings@gmail.com

Website: www.prettyfoundthings.co.za

PREVIDA & CO

Tel no: 011 701 5074

E-mail: previda@previdaandco.com

PRINS & PRINS DIAMONDS

Tel no: 021 422 1090

E-mail: petre@prinsandprins.com; riana@prinsandprins.com

Website: www.prinsandprins.com

QUICKSET JEWELLERS

Tel no: 031 468 9236

E-mail: qsjewel@telkomsa.net; osjewel@telkomsa.net

Website: www.quicksetjewellers.co.za

RAMSDEN DIAMONDS

T/A OLYMPIA AVENUE MANUFACTURING JEWELLERS

Tel: 011 404 5010

E-mail: info@olympia-avenue.co.za

RAND REFINERY LIMITED

Tel no: 011 418 9000

E-mail: nicolab@gold.co.za

Website: www.randrefinery.com

RARE EARTH CREATIONS

Tel no: 011 326 1727 E-mail: noloyiso@rarearth.co.za

Website: https://www.rareearth.co.za/

REC SET & ENGRAVE (PTY) LTD

Tel no: 011 326 1727

E-mail: neil@rarearth.co.za; noloyiso@rarearth.co.za

RICHLINE SA (PTY) LTD

Tel no: 011 418 1600

E-mail: johan@richlinesa.co.za; marco@richlinesa.co.za

Website: www.richlinegroup.co.za

RITCO MANUFACTURING JEWELLERS

Tel no: 041 374 2101

E-mail: sales@ritco.co.za

Website: www.ritco.co.za

RODNEY CHANDLER JEWELLERS (PTY) LTD

Tel no: 082 606 0493

E-mail: mcjewel@netactive.co.za

ROHAN CHERRY DESIGNS

Tel no: 082 974 4566

E-mail: info@rcdesigns.co.za

Website: www.rcdesign.co.za

ROK ORIGINALS

Tel no: 072 203 3288

E-mail: info@rokoriginals.com

Website: https://www.rokoriginals.com/

ROMANELLI DESIGNS (PTY) LTD

Tel no: 011 794 1666

E-mail: bling@romanellidesigns.co.za

Website: https://romanellidesigns.co.za/

RUTH PROWSE SCHOOL OF ART

Tel no: 021 447 2492

E-mail: admin@ruthprowse.co.za

Website: www.ruthprowse.co.za

SATHKAAR JEWELLERS C.C

Tel no: 031 306 4921

E-mail: sathkaar@gmail.com

SANDHAVON DIAMOND CUTTING WORKS

Tel no: 083 233 0910

E-mail: kevin@lutrin.co.za

SAVAGE JEWELLERY

Tel no: 082 902 2302

E-mail: nicola@savagejewellery.com

SCANT DESIGN

Tel: 072 339 1885

E-mail: as@scant.co.za

SCARAB JEWELLERY STUDIO CC

Tel no: 021 683 4646

E-mail: janine@scarabjewellery.co.za; tanya@scarabjewellery.co.za

Website: www.scarabjewellery.co.za

SEA & SHORE

Tel: 082 742 5343

E-mail: seashore.resin@gmail.com

SERAGLIO JEWELLERS

Tel no: 011 783 8301

E-mail: rolling.albert@yahoo.com

Website: www.seragliojewellers.com

SHADOW JEWELLERS

Tel no: 082 689 8297

E-mail: shadrackmogoane@yahoo.com

SHANI D JEWELLERY DESIGN (PTY) LTD

Tel no: 082 308 2111

E-mail: diamondshani@gmail.com

Website: http://www.shanidjewellery.co.za/

SIBAHLE JEWELLERY (PTY) LTD

Tel no: 011 049 3933

E-mail: nthabiseng@sibahlejewellery.co.za

Website: www.sibahlejewellery.co.za

SILK ROUTE GOLD (PTY) LTD

Tel no: 011 450 3192

E-mail: info@silkroutegold.com

Website: www.silkroutegold.com

SIMON EFUNE MANUFACTURING JEWELLERS

Tel no: 011 334 4529

E-mail: simon.efune@mweb.co.za

SIRKEL JEWELLERY

Tel no: 011 726 2365

E-mail: sirkeldesign@gmail.com

Website: www.sirkeljewellery.co.za

SL HERMAN MANUFACTURING JEWELLERS

Tel no: 012 460 6771

E-mail: slhj@telkomsa.net

Website: www.hermanmanufacturingjewellers.co.za

SMITH JEWELLERY

Tel no: 071 313 8649

E-mail: info@smith-jewellery.com

Website: www.smith-jewellery.com

STARBRIGHT JEWELLERY

Tel no: 083 775 9995

E-mail: megan@starbrightgirl.com

Website: https://www.starbrightgirl.com/

STUDIO 1980 (PTY) LTD

Tel no: 083 379 0171

E-mail: info@studio1980za.com

Website: https://studio1980za.com/

STUDIO 39 JEWELLERY DESIGN

Tel no: 031 764 3000

E-mail: studio39@telkomsa.net

Website: www.studio39.co.za

STUDIO C MANUFACTURING JEWELLERS

Tel no: 011 642 7826

E-mail: chris@studioc.co.za; peggy@studioc.co.za

Website: www.studioc.co.za

STUDIO LOUBSER

Tel no: 011 782 4051

E-mail: liz@lizloubser.com; info@studioloubser.com

Website: www.studioloubser.com

SUGARBUSH CREATIONS

Tel no: 015 293 2358

E-mail: sugarbushcreations@gmail.com

SURITA DU TOIT FINE JEWELLERY (PTY) LTD

Tel: 082 779 7084

E-mail: info@suritadutoit.com

TASHA SWART CREATIONS

Tel: 082 523 9982

E-mail: tashaswart.creations@gmail.com

THATO RADEBE JEWELLERY

E-mail: thato@thatoradebejewellery.co.za

Website: https://thatoradebejewellery.co.za/

THE BERA DIAMOND ACADEMY

Tel no: 011 854 4556

E-mail: mmbera@gmail.com; muhammad.bera@absa.co.za

Website: http://www.benefittohumanity.com/

THE JABULANI CHARITABLE TRUST

Tel: 031 303 2396

E-mail: paula@jabulanijewellery.co.za; colleen@jabulanijewellery.co.za

THE JEWELLERY HUB

Tel no: 083 326 5746

E-mail: ian@worldofdiamonds.co.za; yolandi@worldofdiamonds.co.za

Website: www.worldofdiamonds.co.za

THE MAKERY

Tel no: 082 600 7142

E-mail: info@themakerycollection.com

Website: www.themakerycollection.com

THE PLATINUM INCUBATOR

Tel no: 014 597 0736

E-mail: sibongile@tpi.org.za

Website: www.tpi.org.za

TINSEL GALLERY

Tel no: 011 782 4051

E-mail: geraldine@tinsel.co.za

Website: https://tinselgallery.com/

TIP TOP JEWELLERS

Tel no: 044 873 3048

E-mail: tiptop@lantic.net

TRIMALCHIO

Tel no: 012 346 6874

E-mail: casanra@mweb.co.za

TRISLO (PTY) LTD

Tel no: 012 259 0100

E-mail: info@trislo.co.za

Website: www.trislo.co.za

TSHWANE UNIVERSITY OF TECHNOLOGY

Tel no: 012 382 6007

E-mail: newmand@tut.ac.za

Website: www.tut.ac.za

UNCUT JEWELLERS

Tel no: 083 225 8221

E-mail: mark@uncutjewellers.co.za

Website: www.uncutjewellers.co.za

UNIVERSITY OF JOHANNESBURG

Tel no: 011 559 1129/1125

E-mail: fnazier@uj.ac.za

Website: www.uj.ac.za

UNIVERSITY OF STELLENBOSCH

Tel no: 021 808 3047

E-mail: ct@sun.ac.za; Joani@sun.ac.za

Website: www.sun.ac.za/english/faculty/arts/visual-arts/

VAN DEIJL MANUFACTURING JEWELLERS

Tel no: 021 914 2192

E-mail: info@vdmj.co.za

VAWDA GOLD GEM JEWELLERS

Tel no: 031 208 9142/3

E-mail: info@vawdagoldgem.co.za

Website: www.vawdagoldgem.co.za

VICTORIA ORPEN JEWELLERS

Tel no: 011 615 4758

E-mail: victoriaorpensa@gmail.com; roxanne.campbell07@gmail.com

VIJAY SHAH CONCEPTS

Tel no: 031 564 2948

E-mail: vijayshah@telkomsa.net; nihalshah23@gmail.com

Website: www.vijayshahjewellers.co.za

VK JEWELLERY

Tel no: 082 789 4498

E-mail: vivek@vkjewellery.co.za

Website: www.vkjewellery.co.za

WAINWRIGHT JEWELLERS

Tel no: 021 554 1169

E-mail: info@wainwrightjewel.co.za

Website: www.wainwrightjewel.co.za

WOOSH DESIGNS JEWELLERY STUDIO

Tel no: 011 318 1340

E-mail: wooshen@wooshjewellery.co.za

Website: www.wooshjewellery.co.za

YOL NOMADIC JEWELLERY

Tel no: 074 136 3633

E-mail: yol_lu@yahoo.fr

ZION PRECIOUS METALS (PTY) LTD

Tel: 010 109 2057

E-mail: compliance@zionpreciousmetals.com; depot@zionpreciousmetals.com

ZULU MIEN

Tel: 0823344426

E-mail: zulumien@gmail.com

ZUREL BROTHERS SA (PTY) LTD

Tel no: 015 293 2306/58

E-mail: zurelpolokwane@telkomsa.net; zurelqms@gmail.com

Website: www.zurel.co.za

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www.capepreciousmetals.co.za

orders@capepreciousmetals.co.za

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(021) 424-7764

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lornal@jewelleyr.org.za

(011) 484-5528

METAL CONCENTRATORS www.metcon.co.za

info@metcon.co.za

(012) 000-4440

NAMAQUA MOISSANITE www.namaquamoissanite.com sales@nammoissanite.com

081-873-6456

PRECIOUS METALS TSWANE www.preciousmetalstswane.co.za info@preciousmetalstswane.co.za

(012) 035 0260

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www.smwatch.co.za

smwatch@iafrica.com

(012) 326-5996

SPECTROMETER TECHNOLOGIES

www.us-tech.co.za

info@ustech.co.za

(011) 794-2105 / (021) 905-0476

THE TANZANITE COMPANY www.tanzanitecompany.co.za marilyn@tanzanitecompany.co.za warren@tanzanitecompany.co.za 082-601-3621 / 083-231-8919

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www.tpi.co.za

info@tpi.co.za

(014) 597-0736

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