TOURISM | HOSPITALITY | BUSINESS | DIPLOMACY | CULTURE
THIRD ISSUE • SEPTEMBER 2020
BOLV GROUP LIMITLESS... Embraces Hospitality
FROM NATURE TO LIFE
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TAB LE OF C O NTE N TS PAGE
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34
42
50
Grand B r e t a g n e ’s Chef
One & Only Portonovi
Rafting in the Wild Vjosa River
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52
66
76
New Ideas
Westin Excelsior Hotel
Kep Merli
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88
92
Living In Portugal
Arena
Natasha Korn
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102
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Y o g u r t e r i a
Ta n j a M i l l e r
Memories and Wines
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To u r i s m Development
So. What Now?
André Rieu
6
y thanks to His
lead to a greener, smarter, fairer
Royal Highness
world in the future. It is possible to do this. Provided
the Prince of Wales and to
that we concentrate on the key
Professor Schwab
elements of a recovery—and act now. We don’t need to wait.
for bringing us together. Now is the time to think of what
At the IMF, we see some
history would say about this crisis.
tremendous opportunities. First, let me first talk about green
And now is the time for all of us to
growth.
define our own role.
Governments can put in place
Will historians look back and say this was the moment of a Great
public investments—and incentives
Reversal? Today, we see very
for private investments—that
worrying signs.
support low-carbon and climateresilient growth.
One hundred and seventy
THE
GREAT
RESET
In this issue, the Editor chose the remarks of Mrs. Kristalina Georgieva, Managing Director, IMF to World Economic Forum on June 3rd, 2020
countries are going to finish this
Many of these investments
year with a smaller economy than
can lead to job-rich recovery—
at the start of the year, and we
think of planting mangroves,
already project that there will be
land restoration, reforestation or
more debt, bigger deficits, and more
insulating buildings. Think of the key
unemployment. And there is a very
sectors for reducing carbon intensity
high risk of more inequality and
where both the public and private
more poverty.
sector can invest. I am particularly keen to take
Unless we act.
advantage of the low oil prices we
So, what would it take for historians to look back at this crisis
see today, to eliminate harmful
as the moment of a Great Reset?
subsidies and introduce a carbon price that would work as an incentive
From the perspective of the IMF,
for future investments.
we have seen a massive injection of
Second, let me talk about smarter
fiscal stimulus to help countries deal with this crisis, and to shift gears for
growth. We know the digital
growth to return. It is of paramount
economy is the big winner of this
importance that this growth should
crisis. But we must not allow the 9
E D I TO R ’ S P I C K
TOURISM
M
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digital divide to widen so that some
in which he projected how UK should
countries and communities fall further
address what he called the ‘five
behind. This would bring more pain
giant evils.’ That famous ‘Beveridge
than gain in the future.
Report’ report led to a better country after the war—including
So, it is critical that institutions like the IMF support investments that will
the creation of the National Health
shrink the digital divide—working in
Service that is saving so many lives
partnership with the World Bank and
today in the UK. And my institution, the IMF, was
others. We also need to think carefully about how to make sure the jump in growth
created at this time as well—at the Bretton Woods Conference. So, now is the moment to step
and profitability in the digital sector leads to benefits that are shared
up—and use all the strength we
across our societies.
have—to turn the page. In the
And that takes me to my third point—fairer growth. We know that—if left to its own devices—this pandemic is going to
case of the IMF we have a one trillion-dollar financial capacity and tremendous engagement on the policy side. This is the moment to decide that
deepen inequality. That has happened in prior pandemics. We can avoid this if we concentrate
history will look back on this as the Great Reset, not the Great Reversal. And I want to say—loud and
on investing in people—in the social fabric of our societies, in access to
clear—the best memorial we can
opportunities, in education for all, and
build to those who have lost their
in the expansion of social programs so
lives in the pandemic is to build a
we take care of the most vulnerable
world that is greener, smarter and
people. Then we can have a world that
fairer.
is better for everyone. Thank you.
I want to conclude with an example from the past. William Beveridge, in the midst of the Second World War, put forward his famous report in 1942
Courtesy of International Monetary Fund (IMF)
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The DOWNTURN
OMG, Now what do I do? BY JOSE PINTO
T
he obstacles a hotel
it cannot be done tomorrow, it’s
owner / investor
gone”. In hotels and hospitality
faces once their hotel
services we must do today what we
revenues decline by
have to do today, we cannot leave
factors beyond their
for tomorrow. Be focus all the time
own control; such as pandemics,
especially during crises.
strikes, social unrest and others like, the new hotel competitors entering
It’s easy to see just how many facets/
the market, cash flows fall just goes
constituents the owner or investor
negative and tensions start rising.
has to put up to communicate and
interact with and especially with
As so, the upper-cycle starts to slow
their lenders who are expecting their
and the Owners/Investors, who
returns. Knowing that cash flows
have relied on their management
will be insufficient to their hotel
company, start no accepting their
debt service or pay off the loan at
words and losing the trust, and
maturity is the first step.
therefore start seeking independent advice in advance of a final default.
Not every hotel consultant has the
Hotels and hospitality are different
experience to deal with negative
from most other businesses and as
financial factors, only a very
we say “what we didn’t do today”
experienced one, who has gone
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Kantina ARBERI www.kantina-arberi.com info@kantina-arberi.com Tel 00355694433773 rruga Rreshen-Kurbnesh km1, 4601 Rreshen,Mirdite,Shqiperi
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through such, in his vast career does
CONFLICT OF INTERESTS
In a short term how to improve
apart from being agile on decision
focus on the financial interests of
BETWEEN DIFFERENT PARTIES
your cash flow
making.
ownership. Each case it’s a case
WHEN NOT PROPERLY
A turn around increased cash flow
and no case is the same for every
IDENTIFIED CAN ADD LARGER
can take up to 2 years , all just
Finally hire a 3rd party marketing
property and every ownership. Cost-
DISRUPTIONS.
depend on the intangible factors
and financial consultant with
cutting, no paying suppliers, utilities
Sometimes the best of intentions to
and when interactions with the
experience to analyze your market,
and laying off employees are the
solve a debt by allowing the Brand
different constituents can start..
demographics and your competitive
first steps that a consultant goes
Management to implement Property
through most of the time, without
Improvement Plan or “PIP” can be
Among other Solutions you should
best structure, services and new
in a lot of cases analyzing the
considered a conflict of interest,
think of:
image.
overall operations, administration
thus is not advisable before all is
• It’s important you receive
and financial status. Creating
revised.
objective advice on how to improve
All advisory “board” must start as
future cash flows, “take your
early as possible. Be aware that
business from RED to Bleu”
the market is full of demagogues.
any conflict or failing to interact
position. Let them recommend the
appropriately with just one of the
Keep in mind: An experienced
intervenient (internal or external), it
consultant can objectively analyze
could immediately ignite bankruptcy
those PIP items that provide a return
• Negotiate your overall
listening to them and to others that
and closure.
on investment for you to negotiate
Management fees
have nothing on their agenda than
Don’t waste your precious time
entertaining you and see you falling.
with the Brand Management or the The goal of an experienced
Manager.
consultant and his team is to find the
• Review and agree on new loan We at the JPHOSPITALITY.EU can
terms
way to align between, lenders, brand
By finding a senior or experienced
management and the manager.
consultant early in the process is
• A new equity partner with fresh
Let’s dive into some scenarios.
key to improve cash flow and to
capital will be a great choice. Apart
communicate a plan of action to you
from injecting “new life” it will
in order you go to the Lenders to
also boost confidence to all stake
modify the terms of the loan before
holders
help you to swim out from a “RED to a BLEU OCEAN.”
anything. • Each and every situation will require great negating skills, objectivity, and a lot of flexibility
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H OT E L & R E S O R T I N S I D E R
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BOLV GROUP
Goes Limitless BY RUDINA HOXHA & JOSE PINTO
Recently, we have decided to enter the Hospitality Industry by projecting, investing and managing the largest Hospitality complex in Tirana by the time we speak. It will include a 4* business hotel that will hold the name of
I
the giant hotel group Accor, Novotel Tirana. n this edition,
in the oil industry and it has grown
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within us the confidence of making
had the pleasure to sit with
possible any new idea we come
Olsi Çukaj, Vice-President
across. Although through the years,
of Bolv Group and talk
we have been more selective on
about their family business from
the new business plans, and we
A to Z.
have tried to build new businesses
Formed by his father, Behar Çukaj
which are still connected with the oil
who embodied his firm vision in this
industry,” Çukaj said in this exclusive
business, Bolv Group surprisingly
interview, adding “It took a really
stands far more than import and
long time to settle and decide to do
export and wholesale trading of
something huge in the hospitality
fuels and combustibles as many
sector here in Albania.”
might know. ‘We have an experience of 30 years 16
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FULL INTERVIEW BELOW: Our readers would love to know, if
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colors are friendly to the eyes of
Autovizion LTD, also known as Iveco
Last but not least, Albdrilling is
customers and we differentiate each
Albania, offers a large range of
the company that my father has
other with other local companies.
cars and trucks produced by one
always dreamed of operating due
of largest car companies in the
to the fact that coming from an
Bolv Oil Group is an Oil company doing services as an oil distributer
Porto Romano Oil, bought in 2010,
world. Our newly investment show
oil field area as origin, he studied
or does other related business?
one of the main bets of my father
room, together with Gas Station
the science of oil drilling during
Bolv Group is a family business. It
which he of course won. The company
and Car Service area, are located
his studies in college. Albdrilling
has been formed by my father Behar
offers storage deposits in the port
in the highway that connects
is the main contractor of Bankers
Çukaj and it is his vision for the
of Durres. Basically, ships unload
Tirana with the city of Durres where
Petroleum Albania operation in
business that we are at the moment
the cargo in these deposits, they are
the main port of the country is
the oil field of Belin-Marinez in
on top 10 list of the most successful
stored and sold according to demand.
located. Autovizion offers a range
Patos, Fier County. In the year 2019,
companies in Albania.
Porto Romano port in Durres is also
of lubricants and oils for vans,
Albdrilling has reached a record
known as a Free Zone area.
buses and trucks made by the giant
of two wells per month in shore, a
Petronas Company.
record that we will try hard to beat in
Bolv Group is composed of Olsi
the coming years.
LTD, retailing company with approximately 40 gas stations spread all over the country of Albania. We
There is another entity inside BOLV
make sure that in every station we
Group and that is called Çukaj
offer quality products and distinctive
Foundation. This foundation it is
service. Our goal is to reach the
created by our family in order to
region and why not European
“Albdrilling has reached a record of two wells per month in shore”
Market. Bolv Oil is the mother company created in 2003. It offers services like transportation, import and export of oil products and wholesaling. This year we made huge changes in terms of brand. Our new logo is innovative, kept our nations symbol, The Eagle,
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help the people in need. In history,
students and young professionals to
our ancestors have always been
study, research, network, present,
supporting people and today we are
learn and create their work groups.
continuing this legacy.
There will be many other leisure facilities like games rooms, cinema,
Recently, we have decided to
gym, BBQ area, cars and bicycles
enter the Hospitality Industry by
rentals and much more. I and my
projecting, investing and managing
family are inspired by University
the largest Hospitality complex in
campuses where I and my sister
Tirana by the time we speak. It will
used to study and live in Switzerland
include a 4* business hotel that will
and the UK. Now that I explained
hold the name of the giant hotel
our mission, let me say a couple
group Accor, Novotel Tirana. Our
of words regarding the vision. We,
partnership with Accor is not a
Bolv Group Limitless, aim and desire
coincidence due to the fact that our
create their permanent base. We are
for future challenges. We will offer
to change the student and young
family has always been cooperating
opened for long term collaboration
them a large range of services
professionals LIFESTYLE in Tirana!
with big names in different
and at our office facilities they will
starting with Fully Furnished En-
industries. Moreover, my studies
find a real home.
suite studio apartments where
for Hospitality Business in Glion
Last but not least, as the word
they will have the chance to
Institute of Higher Education has
goes “The Cherry on Top of
choose between single or double
played an important role in making
the Cake”, the most innovative
Studio. In the ground floor,
this collaboration happen because
business concept approaching
another business concept will
we both understand the Hospitality
Albania, involving youngsters, also
be attached to this property, the
“jargon” and it is easier to build
known as Millenials, the very first
Food Hall concept, where guests
strong communication bridge
Student & Young Professionals
living upstairs, office people and
between us.
Accommodation. Finally, Tirana
other customers from Tirana.
Next to the Hotel will be positioned
will be on the map of the European
However, the innovative business
a Business Center where large local
capitals with its own landmark for
ideas do not end here, the Co-
or international companies will be
young people to live, network,
working concept will be added to
able to rent the whole floor and
collaborate and develop themselves
this project as a facility for all the
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“The most innovative business concept approaching Albania youngsters” 21
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What has created a change orpivot
environment, there is also the
has grown within us the confidence
Did COVID-19 bring to the
in your company culture to go
working mentality challenge. It is
of making possible any new idea we
company a new vision of the
forward nowadays?
very hard sometimes to find the
come across. Although through the
future?
My father believes and supports
right people who take responsibility
years, we have been more selective
It definitely did, especially for our
the idea that our employees are our
in their jobs. However, I strongly
on the new business plans, and we
size. The bigger you are in the
main assets. As such, they should
believe that people can improve
have tried to build new business
business, the stronger it hits you.
have the best working environment
with the right coaching model of
which are still connected with the oil
First of all, it was a signal to stop
and the basic needs in order to
the leader. We plan to re-organize
industry. It took a really long time to
for a moment and evaluate again
undertake their daily tasks. We use
our companies, we started with
settle and decide to do something
all the business decisions we have
incentives as a tool to bring our
rebranding our retailing company,
huge in the hospitality sector here
made as a group for the last couple
employees together, to socialize,
we are continuing with our drilling
in Albania.
of years and think twice for the new
and to know each other better
company and next phase I believe
opportunities we had ahead.
so while they work together the
is reshaping the administration and
It made us realize that we have to sit
collaboration comes easier. Basically,
most importantly HR department.
down and make a check list with our
this is the work culture that my father
In my judgment, this is the
priorities, where to invest our money
has always tried to implement inside
most important department in a
without hurting the normal cycle
our companies in order to create
company, of course after Financial
harmony between employees and to
Department, knowing that our
reach high levels of success like he
people are considered our assets,
has indeed reached in Albania.
we need the right people in the right position and doing the right
Is it possible to overcome big
job.
changes in today’s business environment to achieve
How have your years of business
sustainable growth? Please tell us
experience influenced the
about your long-term planning if
company expansions in other
you can?
business sectors?
Doing business in Albania has
For this, I will speak in the name of
specific challenges that differ from
the family. We have an experience
other countries. Beside the politics
of 30 years in the oil industry and it
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of the business for the next year,
to the geographical position in
as in family life, as in the business
and especially fulfilling our duties
the map, due to the warm climate,
life. This means that even if there
with the people that work with us,
due to the colorful nature, water
is an earthquake in business, such
they are our biggest asset. We are
resources and much more. We
was the pandemic, he is capable
working on being down to earth on
Albanians feel blessed by Nature
of managing the situation thanks
investment figures at least for two
to live in such a beautiful country
to these strong bases that he has
years.
and it is us, the young generation,
built during his experience. As
those who have the duty to develop
in a delicious plate by a Michelin
Bringing Novotel Brand to Albania
our country, create more job
star chef, the most important is
has been a spark for other
opportunities, support the economy,
the simplicity and the freshness
Hospitality brands to come along?
support people in need and create
of the main ingredients and his
Indeed, Accor has been seeing to
environment for a harmonious life.
professional skills that he applies over these products in order to finish
enter the Albanian market for a
“To bring the best of Hospitality Industry inside the country.”
long time and this time they found
What makes a family business
an amazing, delicious and elegant
the right partners to expand in
so enduring through years ,
plate. Simplicity is the Key.
the SEE. Bolv Group Limitless has
and years to come? What is the
long experience collaborating with
compose of ingredients that you
big companies such as Bankers
see and our readers don’t ?
Our partnership with Accor is not a coincidence due to the fact that our
Petroleum, Eni Italia, Iveco Trucks.
Honestly, what makes our business
family has always been cooperating with big names in different industries.
Therefore, we are again continuing
so enduring is my father’s
Moreover, my studies for Hospitality Business in Glion Institute of Higher
with the same business mentality,
managerial and leadership skills. He
Education has played an important role in making this collaboration
to bring the best of Hospitality
has gained much experience during
happen because we both understand the Hospitality “jargon” and it is
Industry inside the country. For
the last 30 years when he started
easier to build strong communication bridge between us.
sure, the news of Accor entering
everything from scratch like selling
Albania has raised the interests of
everything that the poor Albanian
brands like Marriott, Hilton and
market needed in the early 90s.
Finally, Tirana will be on the map of the European capitals with its own
Melia to seriously think entering
Then, he started to grow slowly
landmark for young people to live, network, collaborate and develop
the market and they have done
and while reaching high levels of
themselves for future challenges. We will offer them a large range of
so. I believe Albania has a great
business he during this time has
services starting with Fully Furnished En-suite studio apartments where
potential in the tourism sector due
been building strong bases, same
they will have the chance to choose between single or double Studio.
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GOLF
for Mind, Body and Soul BY STEPHEN RIDGWAY*
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BY RUDINA HOXHA & JOSE PINTO
This is a great time to promote the benefits and values that golf can bring to people. There are almost 7,000 golf courses in Europe with almost every country having at least one. Even the tiny mountain kingdom of Andorra has two facilities! Isn’t it about time Albanians have the opportunity to enjoy the benefits of what a round of golf can do for their minds, bodies and souls?
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GOLF FORUM
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W
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ith the
golf clubs I work with in the UK has
illnesses such as heart disease, type
for all age
planet
seen an 18% increase in membership
2 diabetes and some forms of cancer.
groups and
struggling
numbers since the beginning of May
In the UK, doctors have prescribed
also improves strength and flexibility
to cope
and other clubs have seen similar
regular golf to their patients and
in muscles and joints. It has been
with
such rises. This is a great time to
the National Health Service (NHS)
shown that golfers typically have
the Covid-19 pandemic and
promote the benefits and values
offers golf coaching to patients with
a longer life expectancy than non-
people trying to discover their
that golf can bring to people.
respiratory conditions and heart
golfers.
A round of golf provides moderate
‘new normal’, the importance of maintaining a healthy body and
intensity exercise. Whether you’re
mind has never been greater. One
carrying your clubs, pulling a trolley
activity above all others stands
Thanks to its unique handicapping
disease as part of an ongoing health
system, golf is a sport that can be
programme. Walking a typical 6000 metre
played by people of all ages and
or driving a cart, it allows people
course will require at least 10,000
abilities on an equal footing. How
out as fulfilling this brief whilst
with varying degrees of mobility
steps and rather a lot more than
many other sports do you know
maintaining social distances.
the opportunity to get their bodies
that for many of us, which will burn
of where a professional golfer can
Indeed, since lockdowns have been
moving. This promotes weight
upward of 1200 kcals and give us a
potentially lose to a complete
eased, it has seen unprecedented
loss, improves fitness and can
good excuse to have dessert later.
novice? This makes it great for
levels of engagement. One of the
help to reduce the risk of chronic
Golf is low impact making it suitable
families wanting to spend time
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GOLF FORUM
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GOLF FORUM
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particularly important for the more senior among us where loneliness and isolation is more prevalent and has a greater impact on their wellbeing. Golf requires a reasonably high degree of concentration with everything from working out where you want to hit the ball, judging the line of a putt and even marking your
* STEPHEN RIDGWAY
scorecard. Focussing on your game
IS DIRECTOR –
engages the mind which allows you
Ridgway Golf Design Ltd
to forget life’s stresses as well as keeping us more alert.
www.ridgwaygolfdesign.co.uk
Most importantly, golf is fun. Yes, you can take it seriously if you’re
Stephen is a golf course
playing in a competition but don’t
designer and member of
forget, it’s only a game and usually,
the European Institute of
if you’re enjoying yourself, you play together, whether that’s for a
living in the golf industry and am a
round of 18, pitch and putt, mini
strong advocate of golf as a family
golf or Topgolf (other facilities are
pastime. Being in the outdoors surrounded
available). As a boy, I often spent
(EIGCA). He has been
There are almost 7,000 golf
involved in the design or
courses in Europe with almost
renovation of more than 50
every country having at least one.
Saturday mornings on the golf
by greenspace aids relaxation and
Even the tiny mountain kingdom
course with any combination of
reduces stress and anxiety levels.
of Andorra has two facilities! Isn’t
my brothers, my dad, my uncles
Even with distancing measures in
it about time Albanians have the
and aunties, my grandpa and his
place, the social interaction between
opportunity to enjoy the benefits of
brothers and occasionally even my
you and your playing partner(s) can
what a round of golf can do for their
mum if it wasn’t too cold or wet.
reduce the feelings of isolation and
minds, bodies and souls?
These are my first real memories of
loneliness and improve mood and
the game and obviously profoundly
self-esteem, which in our current
impacted me as I now make my
predicament, is very welcome. This is 30
Golf Course Architects
much better.
courses around the world and heads his own design firm based in the UK.
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B U S I N E S S C O N S U LTA N C Y
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VIGÀN GROUP
We make business work for everyone, every day, everywhere.
- State of giants.
Resources, virtual assistance,
“Call me Vigan. About 1 year ago—
construction, real estate, research &
“... what does this line remind you
data center.
of?
Mrs. Arjodita Mustali Co-Founder
The International Chamber of Commerce (ICC) is the institutional
Many of you might have not heard
and CEO altogether with her
representative of more than 45 million companies in over
of the opening line to “Moby Dick”,
partners, rely on the mantra: “None
100 countries. ICC’s core mission is to make business work
or even Herman Melville himself...
of us is as strong as all of us”.
for everyone, every day, everywhere. Through a unique
and their story has been around for
The philosophy behind such dynamic
mix of advocacy, solutions and standard setting, we
almost 170 years.
union emphasizes the empowerment
promote international trade, responsible business
How about Vigan Group? It has been
and betterment of business services
around for 1 year, it means “Giant”
by providing them in a united and
and it keeps growing bigger. It is
coordinated state.
practically a giant baby.
Vigan is a giant in the sense of
Vigan Group is a consulting
assembling a group of high-
company that offers business
expertise professionals as partners
consultancy in a wide range of
and representing them in the local
areas, achieved through the act of
and international market.
To learn more or to become
bringing together a number of other
Vigan Group is here by design and
a member, contact us at:
companies, each founded by experts
not by default.
info@icc-albania.org.al
in providing specific services to
The pursuit of success has just
businesses.
begun. Join the state of giants!
They bring together in this Group companies, specializing in vital business services, such as Consultancy in the legal and financial field, business, Human Resources and offering services in software and innovation, marketing and digital marketing, Human 32
conduct and a global approach to regulation in addition to providing market-leading dispute resolution services. Our members include many of the world’s leading companies, SMEs, business associations and local chambers of commerce.
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GRAND BRETAGNE’S EXECUTIVE CHEF: The View and Food Combination Makes the Restaurant Fully Booked BY RUDINA HOXHA & JOSE PINTO REPORTING FROM ATHENS, GREECE
“A nice ride for inspiration.”
Koustoudis Asterios, who is the Complex Executive Chef at the Grand Bretagne Hotel and King George Luxury Collection Hotel in Athens, Greece, sat down with TRAILBLAZING MAGAZINE to talk about the spectacular plates he does alongside with his big team, why Grande Bretagne is different from the other hotels and how does it feel to work with Grande Bretagne and King George Luxury Collection Hotels. For him, the inspiration at his work comes from Greece, this country which is “a nice ride for inspiration.” “The inspiration always comes from the traditional Greek recipes and the old techniques the Greeks used every day in the past. This is the basis to be inspired to do your modern cuisine with a Greek philosophy or Mediterranean style,” he says in this exclusive interview.
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JP TRAIBLAZING MAGAZINE
“We are lucky because we are in Greece�
most important thing is that when you are here you take your lunch or your dinner while enjoying the Acropolis view. The most difficult
happy because they can support
thing for us is that you need to
us with fruits, vegetables and all
remember also the food and not
kinds of ingredients. I can give you
only the view (laughing). But we are
another example. This season is
on the good track. The support of
dominated by the mussels. Two big
the team of Grand Bretagne, of its
suppliers are at our disposal for
General Manager, Mr. Tim Ananiadis
mussels, truffles etc.
and Mrs. Christine Papathanassiou,
In our menu, we need to have
Director of Public Relations and
seasonal products and ingredients,
others has made it easy for us to
so the recipes are based on this
make this experience a success.
concept or philosophy. Our menu bears a Mediterranean theme but
Where do you get the inspiration
with many Greek flavors, tastes and
to make such spectacular dishes
of course with some very unique
with unforgettable tastes and
products from Greece like sea bass
flavors as well as presentations?
or the famous grape leaves which is
The inspiration is all over. The
abundance in ingredients which are
on our menu all the time.
inspiration may come from social
found all over around Athens. It is
media where you get a spark. But
Grand Bretagne Hotel is one of
The truth is that this restaurant is the
very important for us to have many
the big point for the people, who
the 100 best restaurants in the
most famous and the most popular
suppliers for each ingredient we
live in Athens, is that
world and it is the only Greek
in Athens. It is a busy restaurant.
need. For example, the cheese, the
if you take your car
one. How do you keep up the
The combination of the view and
fish, the seafood and many other
or bike and have
sustainability and the variety of
the food makes the restaurant fully
ingredients are provided to us by
a small a tour,
such a lavish food?
booked.
many suppliers on a daily basis.
Here you can hardly find a free table
like an hour, you
First of all, we are lucky because we
Everybody wants to be our partner
from May to October. We are very
come back with
are in Greece which has all kinds
and establish a relationship with
lucky for this. At the end, for me, the
a lot of ideas
of fruits, vegetables as well as
Grand Bretagne Hotel. We are
Full interview below:
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“You can take a nice ride for inspiration.” This Hotel is a venue for many weddings, high-level events or VIPs from all over the world. It is really an extra responsibility to keep up with the needs of all these different categories. How do you make it? and a fresh mind. You can go to the
I have a great support from the
mountains, to the sea and anywhere
managers of the Hotel but also from
else. If you are busy here and the
my kitchen team. I have a lot of cooks,
tempo is quick, you can take a nice
as many as 80. At peak times, we are
ride for inspiration.
more than 100 cooks. So, we have
In my mind, the inspiration always
a big team, the pastry chef with his
comes from the traditional Greek
team as well. You have a lot of things
recipes and the old techniques the
running at the same time in Grand
Greeks used every day in the past.
Bretagne and King George and it is all
This is the basis to be inspired,
the time like that.
to do your modern cuisine with a
Regarding the VIP’s, I have to say
Greek philosophy or Mediterranean
that it is very important when the
style. Because the ingredients have
government has an important dinner
been the same in the past and now.
or lunch, or high level delegations’
The good thing is to collect and
visits, or official visits of presidents
pick up the right ingredients which
from other countries. Most of the
are fresh all over Greece. This is also
time, they stay at Grand Bretagne
part of the basis for my inspiration.
Hotel. My team is responsible for the 38
JP TRAIBLAZING MAGAZINE
diet of the President or of the whole
find them in their best quality and
delegation. I represent the Greek
at the best price. This trio is very
philosophy and gastronomy. So, it is
important in the long run. All our
very important to let them go with
searches are focused on the local
the greatest memories from Greece
market, local products and local
and its cuisine.
ingredients to reach our objectives.
Two years ago, in the winter time, the Israeli President was in our
Do you consider yourself lucky?
Hotel and he was very impressed
Of course. I am 41 years old with 21
by the Greek cuisine. Among
years of experience in the five-star
many delicacies, he tasted even a
hotels only. But at Grand Bretagne
typical Greek salad which he found
and King George, if you have a
amazing. So he asked me: how do
dream as a cook, you make it true.
you do this? I replied: Mr. President
But behind this, there is a lot of
it is not only about the ingredients.
responsibility and I must say it is a
It is all about what is around you.
very difficult job.
So, if you are here and you have the sun, the Acropolis view and all these
How do you balance your work
vibes from Greece, then you are
and family life?
above everything.
It is not balanced. I have a great wife and two great daughters. She is
How has the mix group of cooks
all the time with them and they miss
from different parts of the world
me. But as they are growing up, the
has influenced on the quality
eldest daughter, Adriana, is realizing
of the food at Grand Bretagne
what is going on, what is my job. So,
Hotel? Have you learned from
it is very important
each other?
to have a
Of course we learn from one
feedback
another. But above all, it is of a
from her.
great importance the ingredients you have in your recipe. You have to 39
C O O K I N G I S A R T T M O F J P H O S P I TA L I T Y
JP TRAIBLAZING MAGAZINE
“Every customer must have our personal service even if we are here with 250 other people.”
What are your priorities and
have to say goodbye to us.”
those of your team?
But I replied: “This is the Greek
In Grand Bretagne, the best
hospitality, that you have to say
priority for me and for my team
“Welcome and Farewell to the
is that every customer must have
people.” I explained that to him
our personal service even if we
and he was impressed because he
are here with 250 other people.
loved Greece and its history. During
This is another aspect that makes
the three days he stayed with us,
the difference of Grand Bretagne
I prepared for him typical Greek
Hotel from the other hotels. In the
breakfasts. I presented Pita to him
breakfast time, I greet each and
while I explained that Pita comes
every one and then at lunch time
in 5 or 6 versions from the North
and then at evening time. I do the
of Greece to the very south, Crete
same. So, this is very important for
Island. In the latter, for example,
the customer.
the pita comes in honey and
Two years ago, Ferran Adria, the
almost. Hearing such, he was very
Spanish chef from Catalonia, was in
impressed.
our Hotel alongside with his family for three days. On his last day, I was waiting at the lobby to say goodbye to him. Once he saw me, he said: “We have so many things to do. You don’t
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One&Only Portonovi, Beyond Just Luxury
T
BY RUDINA HOXHA & JOSE PINTO
omislav Hrala,
spectacular accommodation and
Director of Sales
experiences that transport guests
& Marketing at
the heart of the destination,”
One&Only Portonovi
Hrala said, adding “Around the
told Trailblazing
world, all our resorts offer the
Magazine that One&Only brand
ultimate privacy and seclusion,
was created exclusively for the
with dedicated spaces for couples,
ultra-luxury market and conceived
families or groups - there is a place
as a hallmark of excellence.
for everyone to let loose and live life
In this exclusive interview, Hrala
to the full.”
details the extraordinary concept
The resort, due to be inaugurated
that permeates One&Only
on Spring 2021, is a perfect gateway
Portonovi Resort positioned at
for the Albanians, Hrala said. “Since
the entrance of Bay of Kotor,
Montenegro is a neighbouring
Montenegro.
country to Albania, it is easy to
“One&Only Portonovi will set a
access our resort and experience its
new standard for ultra-luxury in
ultimate luxury. Offering pioneering
the region with unrivalled service,
wellness, destination dining and 42
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L U X U R Y T R AV E L / R E S O R T S
JP TRAIBLAZING MAGAZINE
JP TRAIBLAZING MAGAZINE
chic, Riviera-style living, One&Only
first One&Only in Europe, this ultra-
The One&Only brand was created
One&Only is becoming especially
Portonovi will be a perfect getaway
luxury resort will be home to Chenot
exclusively for the ultra-luxury
well-known for its contemporary-
for Albanian guests,” he said.
Espace, a state-of-art wellness
market and conceived as a hallmark
style brand and the intertwining
concept, as well as Sabia by Giorgio
of excellence. Our resorts are set in
of all the aspects a holiday maker
Locatelli, a world-class restaurant by
some of the most beautiful locations
wants in one resort. What is
one of the finest Michelin-star Italian
in the world, offering distinctive
driving the demand for this brand,
For those of us who aren’t so
chefs. Located in the exclusive
style, genuine hospitality and
or the type of very high-end,
familiar with One&Only Portonovi,
Portonovi community, the resort is
unrivalled energy borne of the local
luxury experience that it offers?
can you make a brief company
adjacent to a 238-berth superyacht
cultures. Our exclusive collection
One&Only Portonovi will set a
profile in Montenegro and
marina and helipad, surrounded
includes One&Only resorts in the
new standard for ultra-luxury in
elsewhere and the properties you
by lush gardens, serene sea, and
Maldives, Mauritius, Rwanda, Dubai,
the region with unrivalled service,
have?
magnificent mountains. With its
Los Cabos in Mexico, Cape Town
spectacular accommodation and
One&Only Portonovi sits at the
impressive design, 11 pools and a
in South Africa and Wolgan Valley
experiences that transport guests
entrance of the beautiful Bay
golden-sand private beach, it is set
in The Blue Mountains of Australia.
the heart of the destination. Around
of Kotor, a sheltered idyll on
to become the finest destination of
This year also brings the openings
the world, all our resorts offer the
Montenegro’s Adriatic coast. The
the Mediterranean.
of One&Only Desaru Coast in
ultimate privacy and seclusion,
Malaysia and One&Only Mandarina
with dedicated spaces for couples,
in Riviera Nayarit in Mexico.
families or groups - there is a place
There are additional resorts in
for everyone to let loose and live life
development including One&Only
to the full. One&Only Portonovi will
Kéa Island in Greece, One&Only
be brimming with life and energy,
One Za’abeel in Dubai as well as
offering unparalleled glamour on
communities of One&Only Private
the new Riviera, complemented
Homes around the world.
by elegant design, fine dining and
“It is set to become the finest destination of the” Mediterranean.”
pioneering, year-round wellness.
Read the full interview below:
44
Our guests seek new, authentic experiences and an escape that goes beyond just luxury - the vibrant charm of the surrounding UNESCO World Heritage sites,
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L U X U R Y T R AV E L / R E S O R T S
JP TRAIBLAZING MAGAZINE
amazing nature and rich culture to discover make One&Only Portonovi a captivating destination. What are the geographical sources of your main clientele? Are they locals, from the region mostly or from elsewhere? One&Only Portonovi is a yearround destination. From October to April, mostly regional and guests from Russia are expected to visit to experience world-leading wellness journeys at Chenot Espace or indulge in our fine dining. In summer months, our guests are expected to be mostly from Western Europe, as well as the USA, CIS and GCC countries. What are you offering for the Albanian market in particular? Since Montenegro is a neighbouring country to Albania, it is easy to access our resort and experience its ultimate luxury. Offering pioneering
“Experience its ultimate luxury”
JP TRAIBLAZING MAGAZINE
wellness, destination dining and
Many activities for guests of all
chic, Riviera-style living, One&Only
ages will also be available within
Portonovi will be a perfect getaway
the resort itself. Those include
for Albanian guests.
KidsOnly and One Tribe for children
“The health, safety and wellbeing of our guests and colleagues is our utmost and prevailing priority.”
and teens, a Tennis Club with two To celebrate our highly anticipated
floodlit courts for tennis enthusiasts,
opening, we have carefully put
a Fitness Centre with private one-
together our ‘One&Only Journey to
on-one training sessions, as well
Vitality’ special offer. The first guests
as movement and exercise classes.
that discover our new Montenegrin
Alternatively, signature experiences
retreat can enjoy a complementary
and adventures are curated for
resort ritual, a Journey to Vitality
the ever-curious – ones willing to
with our resident health and wellness
discover more and create everlasting
prevailing priority. We have always
experts, Chenot.
memories.
had a robust and comprehensive
Tailored programmes by Chenot
sanitation programme, in line with
What are the other activities the
Espace are targeted for longer stays,
the World Health Organization
resort is providing to extend
such as the iconic and transformative
and local health officials, and we
stays?
one-week Advanced Detox
will continue to adjust as new data
Besides being a nautical playground,
programme, which induces a deep
becomes available and ensure a
abundant with cruising, and sailing
purification and detoxification of
higher visibility for guests.
opportunities through the clear,
the body and is a signature pillar of
All of our team are required to
calm waters of the bay, One&Only
Chenot’s pioneering philosophy.
complete specific COVID-19 Training and re-certification of
Portonovi is surrounded by World
health and safety protocols prior
Heritage sites, abandoned fortresses
Please explain more what are the
and hidden beaches waiting to be
health and safety assurances of
explored. Montenegro’s diverse
One&Only in the new normal era?
landscape is compact and easily
At One&Only, we hold a firm
We have appointed a new COVID-19
accessible, and guests can enjoy
commitment that the health, safety
dedicated Health, Safety & Hygiene
a variety of activities and scenery
and wellbeing of our guests and
Coordinator, responsible for the
within just one day.
colleagues is our utmost and
implementation of our enhanced
46
to returning to work so they can execute their roles with confidence.
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L U X U R Y T R AV E L / R E S O R T S
JP TRAIBLAZING MAGAZINE
JP TRAIBLAZING MAGAZINE
health and safety programs. Besides
We remain in very close contact with
impeccable hygiene and sanitation
the local authority, in order to match
measures throughout the resort,
and exceed all health and safety
thermal cameras and digital infra-
requirements. Tourism of Adventure • Walking - Hiking, trekking, outdoor activities
red thermometers are in place for
Ecotourism & Geotourism Agriturism,
discreet and private temperature
Culinary & Winery Tours
Where are we located?
checking. We will also offer to
ETT headquarter is in Tirana, the vibrant city and capital of Albania, which is very popular these last years for the large numbers of tourists that visit Albania. In the meantime, with the objective to extend its activity, in 2011 ETT opened its branch in Tirana International Airport “Mother Teresa”, which give us the opportunity to serve better to our clients in personalizing services, especially offering them touristic information, check-in procedures, reception and escorts, transfers, booking cars for rents,.etc.
sanitize guests’ luggage on arrival and will provide a welcome kit with protective and sanitizing products
Our Travel Styles
for each guest to use throughout
Working day by day and year by year, with the main scope not only to keep the financial stability in balance, but also to extend our portfolio of services, our main services, but not limited to, are as below:
their stay. We have developed tools
Cultural / History • Cultural heritages; • Special interest Tours (Communism regime, Religious Tours, Archeologi cal Tours)
to enhance our guest experience without social contact, innovating
Shore Excursions and city breaks • In the most attractive places in Albania and Balkan Peninsula Grand tours Customized Tours
Other Services:
Staff & Collaborators
We want to assure that staff working in our travel agency is dedicated to get the best deal and to offer high standards of services to our clients. This is also thanks to our associates working in the tourism sector as licensed travel guides, hotels, restaurants, transport or partner deployed in numero-us attractive point all over Albania Contacts: 1) Head Office Street “Mujo Ulqinaku”, Nd.11 (mbrapa Kishës Katolike) Tirana, Albania (Tel)+355 4 2247572, (Fax) +355 4 2247572, (Mob): +355 696060342 / 696060344 2)Mother Teresa Airport (Tel) +355 4 2381906 (Mobile) +355 696060344 www.explorer-albania.al / info@explorer-albania.al www.explorertours.al / info@explorertours.al
with new contactless and digital platforms to communicate with our guests and provide easy access to resort information. We were also the first brand to introduce a global ‘Hand on Heart’ gesture – a heart-warming welcome which acknowledges each of our guests elegantly, without the need to shake hands. It demonstrates that we serve from the heart, it is personal, meaningful and is rooted in our mutual respect for guests and colleagues, while at the same time it guarantees space and distance, for both, our guests and colleagues.
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RAFTING IN ALBANIA
JP TRAIBLAZING MAGAZINE
RAFTING IN THE WILD VJOSA RIVER, PĂ‹RMET
JP TRAIBLAZING MAGAZINE
Our squad will surprise you in the
full rights in the International Rafting
end with some hydro speed ! Hydro
Federation. Passion for nature
speed experience in the wilderness
and sport turned into a mission.
of Vjosa river is designed to be
The mission to promote Albania
one of the most amazing outdoor
development through the rafting
adventures in Albania.
activity by international standards,
Where it is located?
in full compliance with respect
PĂŤrmet city got such a good
for nature and environmental
strategic position on the southern
protection. Through its activities,
Albania. It is only 1 hour away
Albania Rafting Group has helped
from Gjirokastra and 1 hour and 45
in developing sustainable outdoor
minutes away from Saranda . In other
tourism attracting an increasing
words, one of your best experience
number of tourists in remote areas
and adrenaline rusher is only 1
and extending the time of their stay
hour away from you! What do you
in Albania.
want more? Feel the magic of wild Albania through adventure.
J
Who are we?
oin us in rafting one of
Vjosa river, with its 270 km course
Europe last free flowing
is still untouched and rich with
gem. A class 3 rafting,
beautiful canyons, decorated river
is going to provide all
sections, small islands and oxbows.
adrenaline lovers with
Jumping from the rocks into the
the rush they need. Waves up to four
cold water , stopping on the most
feet, strong current that sends the
beautiful places of the river course ,
boat wobbling around and narrow
shooting the most beautiful photos
passages where the crystal clear
ever will make you feel the magic
water is still intemperate are going
of this place and wanting to come
to make this trip unforgettable.
back again. And it is not over yet!
50
CONTAC US
Albania Rafting Group ( ARG ) is the
Email: info@albrafting.org
first tourism and sport organization
Tel/Whatsapp: +355 67 200 6623
in Albania , founder of Albanian
Web: https://www.albrafting.org/
Rafting Federation , member with
51
Perparim Rama: Uncertain Times Are Ripe with Potential Growth & New Ideas 4M Group, founded in 2004, is a
Kosovo and now in Albania and New
thriving organisation delivering
York.
contemporary and complex
In an interview with TRAILBLAZING
solutions across private and
Magazine, the Founder and Director
public sectors, both UK wide and
of 4M Group, PĂŤrparim Rama
internationally. It is an award-
explores the actual challenges,
winning London based design/build
created by the pandemic, which
architectural practice, comprised of
have made him and his team to
accomplished architects, designers,
brainstorm with his clients across
project managers and planners.
industries, some of the main
The world known company is based
projects of his company and the
in London but it also studios in
extensive experience 4 M Group has to offer.
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ARCHITECTURE
JP TRAIBLAZING MAGAZINE
JP TRAIBLAZING MAGAZINE
Please can you make a brief
vision.
profile of yourself and your
As a design/build company, we
company - 4 M Group?
take a holistic approach to all of
PR: I am the founder, director of the
our projects. From conception
4M GROUP. Founded in 2004, 4M
to completion, we ensure that all
Group (fôrm/gro͞op) is an award-
aspects of our client’s needs are met
winning London based design/build
by our team, working in unison to
architectural practice, comprised of
guarantee the synergetic success
accomplished architects, designers,
between space and material.
project managers and planners. As founding director of 4M GROUP, I am responsible for overall project management and development
“We take a holistic approach to all of our projects.”
works present in many locations around the globe, we have garnered international recognition with award-winning designs. Included
planning of the
54
Having notable
practice, projects range from
in this is: being a winner of the
residential to commercial, from
2013 World Interior News (WIN)
hotels to mixed use development
Awards for Hamam Jazz Bar;
and urban planning. We are
our participation in the 13th
currently working on several
Architectural Biennale in Venice
commercial and high-end residential
2012; being the recipients of the
schemes in central London,
award for Architectural innovation
Switzerland, Balkans and Middle
by the Kosovan Architectural
East. I continue consulting Qatari
Association; and having been
National Research Fund on current
named as one of the Top 50 eco-
and future Urban and Architectural
sustainable firms in the UK by
projects as part of the Doha 2030
Open Cities in 2009. 4M has been
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ARCHITECTURE
JP TRAIBLAZING MAGAZINE
JP TRAIBLAZING MAGAZINE
H HOUSE:
with nature to breathe in surrounding
Perched up on a small hill
life.
overlooking a suburb of Prishtina,
The H House not only exhibits the
the strength and dynamism of the
possibilities of boundless creativity,
In most of our projects we try to
Humolli House’s structure results in
but also reveals an important ethical
Rohe Award for Contemporary
tease out the BOLD and UNIQUE
a living symbol of confidence in an
consideration of how space impacts
Architecture.
aspects that represent our belief
environment striving to find itself.
both the emotions of a society and
Through vision, and a fundamental
that Architecture and interior spaces
Volumes of light define the H House,
its spirit.
dedication to provide the best
can and do make a difference in
pouring in through expansive
The H House is designed with light
innovation, 4M Group is a
human wellbeing and can have a
windows. The living space resembles
and space in mind while at the same
thriving organisation delivering
positive impact on subconscious
a pure and inhabitable sculpture
time it looks at the local culture and
contemporary and complex
mind. Through our designs we
that inspires a society to think
tradition that inspire the dynamics of
solutions across private and
aim to not only build habitats that
about how form and function can
form. The H House is bold, daring,
public sectors, both UK wide and
provide safety, entertainment and
together break new ground and
experimental, visionary, and with
internationally.
security, but simultaneously we build
build a microcosm of sustainable
human well-being in mind. It stands
confidence for society.
beauty. With orientation and
tall as a unique representation of
natural illumination meticulously
what architecture can be, not only for
I will discuss some of our award-
planned, large south- and west-
4M Group and our client, but for the
winning designs in brief.
facing windows provide atmospheric
whole city and the country.
shortlisted and Won Awards several
Can you elaborate on your main
times in hospitality and High end
projects and why they make a
residential industry in 2016, 2017,
difference in comparison with the
and in 2018 has been nominated
others?
for the prestigious Mies Van Der
corners and astonishing focal points that draw the eyes into specific
Hamam Jazz Bar
areas during any time of day. The
Inspired by the environment, as
intersection of planes, walkways and
well as texture, everything in the
stairs encourage social encounters
subterranean HAMAM jazz lounge
and visual exploration. From the
has a tactile dimension. It is
private outdoors of its gardens
unexpected, raw, and like an abstract
through to the surreal landscape
painting, or more appropriately, like
within the contemporary mansion,
the sound of jazz, it is ever-changing
the home’s interior becomes an
and wide open to interpretation.
extension of its exterior, connecting
For a decade it has served as a local
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JP TRAIBLAZING MAGAZINE
JP TRAIBLAZING MAGAZINE
hotspot for inspiration. With its
mud, wood, and concrete, as well as
sound quality without disturbing
tables designed by 4M and were
mere presence alone it has catalysed
the labour and expertise of skilled
residential neighbours within a
handmade by local artisans, wood
creativity, encouraging other
local craftsmen. At the same time,
confined concrete basement?
and leather makers. The grand
architects and artists in the Balkans
the design incorporated industrial
metal doors were corroded for
to think outside the box and for the
elements to mirror the edginess of
We used our offices in London to
several weeks prior to installation,
good of the community.
the urban capital.
experiment with various materials.
and a second set of doors were
We discovered that dried mud
installed at the entrance. They were
It was a place where you truly
A collective memory of eight months
suspended on cables provided a
also both made out of reclaimed
experienced the energy, and the
of labour is engraved into the walls
cushion for sound waves, reducing
oak and were installed by local
sound of the music. You felt the city
of the 3000 sq. ft. lounge, as the
noise and cancelling echoes. From
specialists.
within the floating mud panels on
carvings of the workers’ hammers,
this, 15 local workers were employed
the ceiling, the carved walls, and
and tools are permanently imprinted
to create hundreds of mud panels
In its completion, what once was
through the recycled materials.
into the concrete. The
for the ceiling,
dead space in a dingy car park, with
client’s main concern was not
which hid the
challenging design and acoustic
The innovative and sustainable
an aesthetic issue, but an
dim ceiling lights
dilemmas, has been transformed
design utilised local materials: straw,
acoustic one. How to enhance
and wires.
into a vision of fearlessness that
Chairs,
communicates with the local
cushions and
heritage, and further integrates and enhances its context within its environment and community. Our project Won the best bar design at the prestigious Saatchi Gallery ceremony in King Road London in 2013 and we welcomed Prince Charles there in 2016
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JP TRAIBLAZING MAGAZINE
BM KABANA
of thought and to be present,
experience this space. Architectural
Awhile back I was asked by my
sur-rounded by concrete pillars
interventions impact us, either
friend to propose an intervention
in order to understand that the
positively or negatively, they are
to the back of his house. There
soul of the house was there. The
never energy neutral.
were a series of concrete structures
rest of the house looked like any
standing tall and proud in semi-
other suburban house, it was a
How can we be sure that our
rectangular alignment. It was
result of a copy-paste culture that
interventions are energy giving
clear that the deterioration of
reigned supreme for many years
and not energy take? The
the structures had begun, and
after Kosova’s war, a pursuit for
difference between what we see
the function they were intended
an American-styled house in an
and what we feel often stands
to fulfill was secondary to the
international village. The interior
in stark contrast, when the two
immediate needs of the main
was well dressed, my friend had
merge, the story unfolds‌ in
house to expand into this zone.
chosen a tasteful palette of stones
this instance, the concrete pillars
Standing there, in front of these
and woods, art, and furniture, but
stand as architectural ruins, not as
concrete pillars, the information
the space felt frustrated, pent up
they shared was understood, their
with an energy that had nowhere to
history was understood. One could
go. Today, the pillars live on. Left
sense communication, an ongoing
abandoned, and awaiting their fate,
conversation amongst each other,
the protectors of the story needed
and the house. Do we interrupt their
protecting. There were minor
dialogue, and end it there? They
interventions, for example, the
huddled in the garden as if shielding
thick concrete walls of the existing
something sacred, each with their
house were dividing blocks that
own story to tell.
had to be removed and replaced
dysfunctional structures; they have a story to tell, they are the protectors and the enablers of the energy flow that had been locked out of the house, isolated and ignored. The answer to what we were looking for had been there, right before our eyes, hovering over our heads in the garden. Trust is key to a happy partnership. Thank you to my friend and his family for the belief that they placed in us during this transformative process.
with glass sliding doors in order for Demolition of these underutilised
the outdoor natural energy to be
structures would have been the
welcomed inside. Space and energy
answer in most cases, but time
were conserved and utilised to
was needed to listen and shift into
recharge its inhabitants and anyone
quiet, to move beyond the chaos
else that is fortunate enough to
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Where are your projects mostly
fundamental tectonic shifts and I
of contemporary architecture and
its resources, how we recycle, reuse,
concentrated? Is Albania part of
believe that architecture and overall
new design thinking. While doing
repeat for the benefit of humanity
your vision to splash your talent?
designs for human habitation must
so, enable me an opportunity to
and every living creature on earth.
What type of services do you offer
react to it in terms of new solutions.
place the countries and culture I
We need to vibrate in rhythm
to your customers?
Uncertain times are ripe with
come from and love dearly, in the
with natures orchestra and create
PR: We are based in London, but
potential growth and new ideas. We
best possible light within the global
beautiful symphony of life, as any
we also have studios in Kosovo, and
are enjoying the challenge and have
architectural and design scene.
other alternative will probably get
now in Albania and New York. Our
been working and brainstorming
projects are global. We are currently
with clients across industries to react
How can we use sustainability to
What would you recommend to
working on schemes in London
and position ourselves as leading
transform the world?
customers who want to work with
-UK, Hamburg -Germany, Basel
industry thinkers and doers, guiding
PR: it is of paramount importance
an architect to build their new
adaptation and
that we engage and create within
home?
change. Exciting
the sustainable framework. We are
PR: Anyone that is thinking about
times!
becoming aware of our impact on
engaging an architect should take
the environment. Decisions we make
a little time to understand what
How is your
have a direct impact on our futures.
the role of an architect is and what
company
We are understanding that we are
they are there to do. There is a
successfully using
co-creators, for good and bed,
common misconception that a 3D
the heritage of
our decisions are important, they
visualisation is what architects do,
homeland - Kosovo
make a difference, for good and
which is totally not the case. A good
-Switzerland, Acraa -Ghana, Prishtina -Kosovo, Tirana -Albania and New York -US. Lately, Kosovo and Albania have been a hotbed for some very
“Uncertain times are ripe with potential growth and new ideas.�
exciting designs we
rid of the humanity as we know it.
are currently working on.
in its own projects and how
bed. Mother Earth will be here for
architect will want to understand
Our services range from
important is that?
millions of years to come, and we
you, the customer, who you are,
Masterplans, to residential and
PR: My heritage is very important
must use our intelligence to ensure
what you do, what your passions
commercial designs with focus on
for me, it keeps me grounded, but
that while we are here, we engage
are, how you live your life with your
residential and Hospitality industry,
energises me. Having spent my
in circular economy adapted to the
family, what are important aspects in
and now during the pandemic we
teenage and professional years in
human lifecycle. Our design thinking
terms of quality of space and human
are more and more focusing our
London and operating within strict
must be circular. What materials we
wellbeing. Where is the location,
energies in redefining the new
planning parameters, Kosovo and
use, how we engage with nature and
what is the context, orientation,
normal. The way we live, work, travel
Albania provide a far more fertile
what is it to be used for, how often,
and entertain is experiencing some
ground to push the boundaries
for whom? Budget is very important,
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what can be achieved within the
refreshing, and very much enjoy
sometimes like to take people on
As creators of these environments
available budget and what are most
debates with my students at various
the journey within our designs, I ask
we can excite, surprise, and energise
important aspect to be dealt with
stages of their academic life. I
them to sense their bodies and their
with our creation and this is what we
if not all can be squeezed within
always encourage them to read,
feelings, how are they reacting to
aim to do, rather than deflate, tire or
budget. Planning laws, policies,
learn and engage within other
space. On more then one occasions
impact in any other negative way. To
material chemical makeup and so
fields, such as Science, philosophy,
we have had people filled up with
achieve the positive, one has to be
on, they all have to be considered.
arts, languages, dance, medicine,
tears of joy. Several of our clients
aware of these multiple fields that
Designing a new home is a super
culture, heritage and any other
continue to call me , or text me
coexist and jointly create emotional
important and complex process
really. My own personal focus
on daily bases telling me how their
impacts, and therefore the love for
that requires careful consideration
lies in Neuroscience and human
homes have changed their lives in a
architecture is really the love for
of all defining parameters, of all
subconscious mind. Spaces that
positive sense, how every day they
life, humanity and the universe. One
components, and as such one
we create have a direct impact in
feel energised and how they simply
cannot be one and love one without
has to allow time for the process
our wellbeing, they can be either
cannot stop being thankful, and this
loving all.
to unfold within a controlled and
positive or negative, they are never
is when I feel we have done our job,
clearly defined trajectory for which
neutral. It is therefore of the utmost
and fills my eyes with tears of joy.
the architect is responsible for. The
importance that we ensure them to
design should emerge as a result of
be positive and energy giving.
this interactive process and should
I think of architecture more in terms
not only fit but enhance our clients
of Space rather then material, more
lives in ways unimaginable.
in terms of movement, rhythm, flow, and frequency rather then form.
Architecture is a fusion of passion,
More in terms of vibration rather
knowledge but even technology
then mass. Our creations have a
and arts. How have you managed
direct emotional impact. Our bodies
that combination? Can you
are one with the environment,
highlight any unique experience
they are connected. The above
you have had?
parameters have an immediate
PR: Apart from my professional life
impact of which we are not aware off
I have consistently been involved
at a conscious level.
in academia. I find it inspiring and
When we complete projects, I
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ARCHITECTURE
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WESTIN EXCELSIOR HOTEL
A REAL LEGEND IN ROME BY RUDINA HOXHA & JOSE PINTO
JP TRAIBLAZING MAGAZINE
“I am based at the Westin Excelsior Rome and so happy to manage this wonderful Hotel. We have been working and living here for 6 months. Tell me ….Who does not want to live in Rome?,” Lannoy told TRAILBLAZING
adding “Our aim is to maintain
M
the soul of the hotel. We have an obligation to respect the history of arc Lannoy is the
the hotel.”
Complex
General
He says that both hotels welcome
Manager
of
two
their guests back on September 1,
legendary hotels in
2020 after being closed since last
Rome: The Westin
mid-March. “We closed the hotel on
Excelsior Rome & The St Regis Rome.
March 13th and the 245 associates
The St Regis Rome, built in 1894, is
went home. It was not easy for them
126 years old and the Westin Excelsior
but we survived and on September 1st,
Rome is 114 years old. He is an ambitious and driven Dutch hotelier who would not settle for just
“Our aim is to maintain the soul of the hotel”
we will re-open looking
forward
to welcome all of you.Associates are
eager
to
work; forget all
an ordinary career path. Looking over
about this nightmare and continue
his long career, it is obvious that Lannoy
their lives giving the best they can.”
likes non-traditional luxury hotels which explains why he ended up leading these Italian epitomes.
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MAGAZINE,
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W O R L D O F H O S P I TA L I T Y
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The hotel opened on 17th of January of 1906 which is only 114 years ago! It is a real legend in Rome. The luxury experience starts with the location on the Via Veneto and the remembrance of La Dolce Vita of the 60’s. Then the size of the hotel with 316 rooms including 35 suites and one of the largest penthouse suite in Rome called Villa la Cupola spanning over 1100 square meters.
Full interview below:
called Villa la Cupola spanning over 1100 square meters.
largest in size in the center of Rome.
years and this is also why we have so
Our Café & Restaurant Doney with
many repeated guests as they come
outside terraces on the Via Veneto
back to their Excelsior and their staff.
and renowned Italian cuisine. Our
What was so exciting for you to
classic Orum “cocktail” Bar serving
join Westin Excelsior and St Regis
the
cocktail
Rome after the Westin Palace in
and our wellness center with indoor
Madrid, anything to do with the
heated swimming pool.
cities or…?
famous
“Cardinale”
“Our Marriott Hotel in Italy won the award of Top Employer for the 9th consecutive year”
I started my career in 1979 at the Sheraton Brussels and my first transfer was to the Sheraton Djibouti !!! When I asked my boss where Djibouti was he said : “you first pack and then ask questions !!” haha
How can you describe the luxury
The living room is under the dome
experience of the Westin Excelsior
of the hotel with the frescoed cupola
Hotel in Rome versus the other
inspired
hotels in the City?
Baroque and Neo-Classic times. At the
The hotel opened on 17th of January
upper floor, a well-equipped fitness
But what makes the difference --- the
It is bordered by Somalia in the
of 1906 which is only 114 years ago!
area, sauna and steam bath along with
associates of the hotel.
south, Ethiopia in the south and west,
It is a real legend in Rome.
a magnificent Pompeian style Jacuzzi
Our Marriott Hotel in Italy won the
Eritrea in the north, and the Red Sea
The luxury experience starts with the
pool with mosaic background, vaulted
award of Top Employer for the 9th
and the Gulf of Aden in the east.
location on the Via Veneto and the
ceiling and frescoes that evoke the
consecutive year.
Across the Gulf of Aden lies Yemen,
remembrance of La Dolce Vita of the
atmosphere of the ancient Roman
We have 250 full time employees
which does not share a land border
60’s.
baths. The suite boasts an outstanding
with an average of 20 years length
with Djibouti.
Then the size of the hotel with 316
panoramic rooftop terrace.
of service equal to 5.000 years of
After Djibouti I went to the Maria
rooms including 35 suites and one of
We also offer 1700 sqm of 12 meeting
EXPERIENCE.
Isabel in Mexico City and then
the largest penthouse suite in Rome
and banquet rooms which are the
Some 50% of our staff is above 50
did the opening of the Sheraton
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by
Rome’s
Renaissance,
For those who don’t know the Republic of Djibouti, is a country located in the Horn of Africa in East Africa.
69
W O R L D O F H O S P I TA L I T Y
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Cancun Towers, the re-opening of
and asked my wife Alicia Romay
Why Westin Excelsior is so famous
the Sheraton Acapulco, then to the
who is a journalist and an expert in
in Rome? Which aspects of Italian
Sheraton
communication what she thought
culture does this Hotel engage the
about
most? How have you installed the
Amsterdam
Casablanca, and
Sheraton
became
Area
it
and
she
immediately
Our aim is to maintain the soul of the hotel. We have an obligation to respect the history of the hotel. Italians know the hotel for the past
Manager in the Netherlands; then
endorsed the idea.
local flavor there?
Area Manager in the Canary Islands
She continues being engaged with
It’s all about the heritage and history.
when we renovate we will add all the
with hotel openings in Tenerife, Gran
the Spanish and Mexican media and
The hotel played and is still playing a
most modern technology but we will
Canaria and Fuerteventura.
is a correspondent at the Vatican
key role in the meetings of the world
always be the Excelsior.
In June 2006, I became General
and had already the occasion to
of cinema and literature, the rich and
Manager of the legendary The Westin
travel with the Pope to Bangladesh,
famous.
Palace in Madrid and celebrated
Myanmar and Morocco.
To name a few we welcomed and
What has changed for Westin in
among many events, renovations,
So for both of us it’s a win- win
hosted:
“Who does not want to live in Rome?”
Orson
114 years as the Excelsior and yes,
Welles,
Roberto
situation.
Rossellini, Ingrid Bergman
At the St Regis in Rome, my main
Charlton Heston. In 1960, Federico
objective was the full renovation
Fellini’s
of
footage of the Excelsior with Anita
the
hotel
maintaining
the
“La Dolce Vita” featured
exceptional service standards and
Ekberg and Marcello Mastroianni.
in March 2018, Giuseppe de Martino
Other famous guests included Liz
became
Manager
Taylor, Sean Connery, Burt Lancaster,
food festivals, the 100th Anniversary
and completed the renovation and
Sophia Loren, William Holden, Rita
of the hotel and many others. Eight
positioned the hotel as the Best
Hayworth, Robert Michum, Robert
years later in March 2014, I was offered
Luxury hotel in Rome.
Kenny, Ursula Andress, Kirk Douglas,
the position of Complex General
I am based at the Westin Excelsior
Liza Minelli, Richard Burton, Whitney
Manager of the 2 most legendary
Rome and so happy to manage this
Houston,
hotels in Rome: The St Regis Rome
wonderful Hotel.
Newman, Picasso, The Rolling Stones,
built in 1894 which is 126 years old
We have been working and living
Jack Nicholson, Gina Lollobrigida,
and the Westin Excelsior Rome 114
here for 6 months.
Tom Jones, Gloria Gayner, Kevin
years old.
Tell me ….Who does not want to live
Koster and we continue to host many
Imagine what an opportunity and
in Rome?
heads of state, kings and queens and
what a challenge!
rich and famous.
I could not take this decision alone
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the
General
Yves
Montand,
Paul
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2020? How do you plan to bring the Hotel back to its New Normal Era? How are you re- building the trust to your repetitive guests and newcomers to choose you among the other competitors? Are there anything special? What has changed ??? In March, we
W O R L D O F H O S P I TA L I T Y
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had to close the hotel as most of
Everybody expects a clean room! But
251 years old, had 45 rooms and a very
Life.” I love to talk to students when
the hotels in Rome and elsewhere
also a smile behind the mask.
well-known Michelin star restaurant. I
they visit the hotel or give a speech
in Europe. And of course when we
As we are a legendary hotel which
learned my hospitality career with my
in schools as I hope I can motivate
re-open, we will focus on cleaning.
went through different wars and
parents, 2 brothers and a sister and
them with my stories.
Therefore
crises, our guests always came back
my uncles and 2 cousins.
I tell them to travel, know the world,
Commitment to Clean program.
and new ones tried and stayed with
As none of us wanted to continue
embrace
But everybody will.
us.
running
either
curious, do no fall in a comfort zone
Hilton defined a new standard of
We have a sense of responsibility and
started an international career or
but always be aware and careful
hotel cleanliness Accor launched the
are committed to do it even better
did something different, we sold the
when you have a family. You are not
Cleanliness and Prevention ALLSAFE
than before.
hotel.
successful if your counterpart and
label. Hyatt continues with its Global
We closed the hotel on March 13th
The hotel still exists and every time I
children are not happy, it just will not
Care & Cleanliness Commitment.
and the 245 associates went home. It
go the Kortrijk where I was born and
work.
Four Seasons Hotels and Resorts
was not easy for them but we survived
stay at the hotel, I run in the corridors
and on September 1st, we will re-
as I did when I was a little boy.
open looking forward to welcome all
So these 41 years of experience for
of you.
me is my diploma of the “University of
Marriott
launched
its
“What will make the difference? Trust me: it will be the people.”
the
hotel
as
we
Associates are eager to work; forget all about this nightmare and continue their lives giving the best they can. What motivated you to embrace the hotel industry? What are the
entered into a collaboration with
takes during these 40 years of
Johns Hopkins Medicine International
career that you can share with the
to validate its new global health and
young hoteliers?
safety program, Lead With Care.
I was born in a hotel. For 3 generations
Air BNB also launched enhanced
my parents owned a hotel in Kortrijk
cleaning initiatives for hosts.
(Belgium).
So what will make the difference?
Our Hotel du Damier with its classified
Trust me: it will be the people.
facade from 1769, which is incredibly
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different
cultures,
be
W O R L D O F H O S P I TA L I T Y
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As a distinguished Gourmet, what
without eggs)
are the recommendations that you
Alfredo (invented by the chef of
can give to your guests and anyone
restaurant “Alfredo alla Scrofa”); the
visiting Rome.
restaurant still exists and is a classic
One of our hobbies is not to repeat
one.
restaurants and there are thousands in Rome.
But there is of course much more than
So far we have been to 150 different
pasta.
restaurants in Rome and tasted all different types of Cuisine.
In season the globe artichokes are a
A recommendation? Pasta !!! haha
must but also fava beans, shellfish,
in all different sizes and tastes.
milk-fed lamb and goat and so many
Famous
Roman cheeses such as Pecorino
pasta
amatriciana,
sauces
carbonara,
include (a
sauce
Romano and ricotta.
made with pancetta or guanciale -
The most popular sweets in Rome
pig’s cheek -, cheese and egg), cacio
are small individual pastries called
e pepe and gricia (like carbonara but
pasticcini & of course the gelato (ice cream).
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The premier Residence for your Roman holiday The Westin Excelsior Rome Via Vittorio Veneto 125 • 00187 Roma +39 06.47081 www.westinrome.com
photo credit Studio Fotografico Pier Paolo Carletti
JP TRAIBLAZING MAGAZINE
KEP MERLI
Introduces Albania’s First Luxury Resort
K
ep Merli Resort and Residence , Albania’s first 5 Star Resort and Residences, is striving to give Albanian tourism a new image. The site has big plans to construct an innovative architectural marvel that is committed to using only the
highest standards of amenities and services to create a hallmark of excellence in hospitality and eco-travel. The project is also
seen as laying a template for how Albanian tourism, one of the country’s biggest industries, could develop. The two Hotels which are the centerpiece of the Resort, currently under construction are expected to welcome guests by 2024.
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L u x u r y H OT E L / R E S O R T
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Kep Merli Resort’s 28-acres of land
above ground level allowing for a
and Residence is welcoming guests
access to an array of private facilities
are tucked between the Albanian
minimal visual impact at the time
with a choice of residing in one of
and services including a restaurant,
coastal towns of Saranda and
of completion. At these minimal
their exclusive private luxury villas.
bar and a private beach
Ksamil, 2 miles to the north of the
heights (about 2m above ground)
The collection of residential villas
This is only a taste of what the resort
Greek island of Corfu, sharing the
all residences and hotels could be
offers extensive space and privacy
will offer in the near future. Year-
pristine sea waters of the Ionian
easily hidden behind the extensive
to provide guests with the ultimate
round activities such as a Spa &
Sea.
amount of planted trees throughout
Wellness Centre, a Sports Club and
The resort’s ecological approach to
the Kep Merli’s project construction
Diving Centre will be soon added to
architecture and design underscores
lifetime. Special attention has
the mix of amenities.
its dedication to sustainability and
been paid to the technology and
Real estate and Sales
eco-tourism. A low construction
systems which allow the structures
The Kep Merli Residential Collection
density of 12% has guaranteed a
to perform efficiently over the years
consists of 63 luxury villas for sale
minimal impact on the landscape.
with low maintenance costs , waste
built to the highest construction
All of the constructed buildings
and carbon emissions.
and design standards. Constructed
have only one storey protruding
As of summer 2020 Kep Merli Resort
close to a UNESCO national park in a waterfront position in a coastal area of outstanding beauty, Kep Merli’s luxury residences echo modern Mediterranean architectural style, with clean facades and open
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sense of serenity and
spaces. The transition from interior
seclusion.
to exterior is delicate, bringing
All accommodations
architecture closer to nature as per
encompass floor-to-
Kep Merli’s philosophy.
ceiling windows with
Most importantly, at Kep Merli you
spectacular vistas of the
never have to choose – in every
sea and evening celestial
room of every waterfront villa for
dance of colors from
sale, the sea never leaves your eyes.
sunset till dusk. Residents
An abundance of local leisure
and guests will enjoy
activities and sites surround Kep
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L u x u r y H OT E L / R E S O R T
JP TRAIBLAZING MAGAZINE
Merli Resort and Residences, giving guests a chance to explore the
For more information on Kep
beauties, history and culture of
Merli, please visit
Albania. Recommended sites include
www.kepmerli.com
the historical UNESCO World Heritage Sites of Butrint, Corfu Old
MEDIA CONTACTS:
Town, Gjirokaster and Berat, as well
Mandi Shenediela Consultant
as the Blue Eye Springs and the
Email: m.shenediela@boiken.co
bustling town of Saranda. Albania is set to soon become
Tel: +355692095324
the next bucket-list destination
www.kepmerli.com
of Europe. With its neighboring countries’ exceptional success in tourism, and Albania’s rapid growth in popularity amongst travelers, it is only time that Kep Merli unveils the beauties of this hidden gem.
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L u x u r y H OT E L / R E S O R T
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SCOUT CONCIERGE
Makes Your Dream of Living in Portugal True
In 2020, Portugal was considered the third safest country in the world, and also considered one of the top countries for retirement, where seniors can find quality of life, with access to world class golf courses, boundless beaches, amazing wines and gastronomy, along with a wonderful climate. Portugal also offers an excellent healthcare system and a stable government in which to live a comfortable lifestyle. ENJOY YOUR RETIREMENT IN PORTUGAL We assist you with The Relocation Process, visa selection and processing, legal services and documents, taxation information, bank accounts, real estate purchases and rentals, health and other Insurances. Portugal has endless opportunities for people of all ages, needs and desires, for a great quality of life and a reasonable cost of living. We will assist you to organize your life in in Portugal and make the best experience. 82
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WE ASSIST YOU TO RELOCATE
as housekeepers, house organizers,
VISA PROCESS
Their vast experience to provide
YOUR FAMILY TO PORTUGAL
activating the utilities, search your
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Family support is essential to
property, negotiation and advice in
Residency by Investment services,
clients, from the initial investment
ensure that all your demands and
the contract of purchase and sale
including advice on the status of
all the way to Portuguese
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applications, Non-Habitual tax
citizenship.
provide support in many areas,
financial institutions for the acquisition
Residency, obtaining Portuguese
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at a national or international level,
health center, powers of attorney and
including the associated contracts
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bank account opening, activating
certified copies, and exchange of
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Insurances, hiring professionals such
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Scout Concierge has a package
a personal and professional level.
of services that covers everything
Today she is the CEO and Founder
you need to move to Portugal,
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relocation-to-portugal/ Instagram: scout.concierge
Sandra Maciel is PortugueseBrazilian living in the Cascais area
Av. 25 de Abril, 1097 C – Office 4
of Portugal for six years. Previously
2750-515 Cascais – Portugal
spent twenty years living and
Telephone +351 910 285 438
working abroad for the high-end international hotel chains Starwood/ Sheraton Luxury Collection and Hilton International in the US and Brazil. With her impressive organizational skills, she coordinated numerous VIP events and arrangements for Heads of State, Embassies, Consulates, Corporations and Celebrities. Sandra has been an expatriate for over 20 years. In the last 10 years she has combined her knowledge of Real Estate Investment, Professional Country Reassignments, and Golden and Residence Visas to support foreigner’s relocation needs on both
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R E A L E S TAT E
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F
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isnik Bushati, General
of life that offers a lot, with the
Manager of Arena
characteristics of a center as it offers
Center says that in
an organization and many services
September the Center
and all in the open air,” Bushati told
will be fully opened to
TRAILBLAZING MAGAZINE.
bring a new attractive destination
In addition, Bushati explains that
for Tirana.
several other projects are in a design phase. Part of the complex is one
“Arena is not a traditional center,
ARENA IS
“a city within the city”
88
of the leading brands in the field of
but it is part of an ecosystem where
hotel, Marriott that comes for the
many elements are intertwined,
first time in Albania, being an added
fashion street, entertainment,
value for the whole complex.
tourist destination, modern and
“The hotel will come to life next
traditional architecture at the
year, bringing another privilege to
same time. It is a destination full
Arena,” he said.
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TO U R I S M
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Arena Center is taking shape day
related to the residential field
What does Arena Center offer
When is the center of the
by day. At what stage are the
where it will undoubtedly aim to
that the competitor doesn’t?
attraction “the 5 star Hotel”
overall works now?
maintain an above average level
Arena is not a traditional center,
expected to be ready?
Day by day a new business open, it
where quality is always in focus. Two
but it is part of an ecosystem where
Part of the complex is one of the
is like an interesting puzzle that is
of these projects will start in the
many elements are intertwined,
leading brands in the field of hotel,
being completed and is taking full
coming months and are expected to
fashion street, entertainment, tourist
Marriott that comes for the first
shape.
be completed in 2022.
destination, modern and traditional
time, being an added value for the
architecture at the same time. It is
whole complex and offering services
Arena is taking life and every day more and more invite guests. It
What makes Arena Center such a
a destination full of life that offers
and a prestigious presentation
is a new destination that Tirana
right platform to attract local and
a lot, with the characteristics of a
for every foreigner who will visit
missed with more space and a
international brands? What is it
center as it offers an organization
Albania as for business as well as for
destination where everyone can
that you and your team look for
and many services and all in the
entertainment.
find themselves.
when in search of new brands to
open air.
The hotel will come to life next year,
In September the center will be
welcome to Arena Center?
fully opened and take on the full
Arena is “a city within the city”,
look, bringing a new destination,
a destination that will give life to
attractive to all.
Tirana, an ecosystem where you can
bringing another privilege to Arena.
find everything.
“In September the In an outdoor space with many squares, full of services, with fashion center will be streets and all in a single wellfully opened and organized umbrella that will attract many activities and all in outdoor take on the full environments . look” We want to bring innovation to every brand that comes to the What new development projects
Arena, each having an advantage
are you set to enter in 2020?
of its own and the center a diversity
Our company is in the design
that meets the requirements of all
phase for several other projects,
and gives many moments of life and
where among the main ones are
fun. 90
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TO U R I S M
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NATASHA KORN:
Very Much Impressed with the Colors and Shapes of New Stadium’s Exterior The Arena scarf and Arena tie bear
the high quality natural silk, exquisite
the signature of Natasha Korn, so
designer accessories,” Korn told to
the
TRAILBLAZING MAGAZINE.
talented
artist
and
creative
designer adds them to her gorgeous
She sees them as a great corporate
collection. They are distinguished for
gift for the New Year 2021. “I will
their unique packaging and story. “ I
be happy to make all kinds of
believe that they are high end fun gifts
customization for a company wanting
for the people with style, curiosity
to have my unique accessories as
and sense of humor. Apart from this,
its unique gifts for their colleagues,
they are classic, beautiful, printed on
customers, guests....,” Korn says.
“ I believe that they are high end fun gifts for the people with style, curiosity and sense of humor.”
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A R T/ C U LT U R E
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and ties with an image of the Arena
What a great way to promote
Stadium, proves that I was impressed
Albania! What is next for you?
very much with the colors and
I never know what is next, but I
shapes of the exterior of the new
am always sure that serendipity
stadium.
brings me to the places, to the people and the things in Albania
Can you describe this collection a
that will sparkle my imagination
bit more? What expectations do
and creativity. I am always ready to
you have from it?
feel again and again this urge to
My very first collection of silk ties
make them visible and known to the
and scarves was the “Tirana Style’’.
world through my scarves, ties and
A part of it decorates the wall in ex-
their stories. I am looking forward
Sheraton, MAK Albania nowadays,
to meeting with Linda Spahiu and
hotel. The Arena scarf and Arena
Luljeta Dano, who collect and
tie is a new bright addition to this
generously share with me the
collection. They have their unique
wonders of Albanian treasures.
packaging and story. I believe that they are high end fun gifts for the people with style, curiosity and
Please check website
sense of humor. Apart from this,
https://www.triqita.com/ &
How did you come up with the
“Tirana+Rama=Tirama”, where I
idea of making ties and scarves
they are classic, beautiful, printed
showed my bikinis designed from
with the new stadium prints? Can
on the high quality natural silk,
the pictures of Tirana’s painted
you share the process with us?
exquisite designer accessories. I see
buildings... Who could have
them as a great corporate gift for
I also would like to know how it
imagined that the painted buildings
the New Year 2021. I will be happy
works that you see one thing and
are so sexy?
to make all kinds of customization
turn it into another one. I guess that
https://www.facebook.com/natasha.triqita,
or write to triqita@triqita.com
for a company wanting to have my
it is an admiration that “turns on”
An algorithm of my work is very
unique accessories as its unique
creativity.
simple: Admiration + Creativity =
gifts for their colleagues, customers,
15 years ago in the National Gallery
Product that people are ready to
guests....
of Arts in Tirana was an exhibition
pay for. The fact that I made a scarf
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A R T/ C U LT U R E
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OUR
YOGURTERIA Albania Dream
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“
Yogurteria has the perfect
network of 5 shops. It looks like
characteristics to be
many others are going to come.
a profitable business.
“We have a dream in our head:
But rather than on the
to see our brand all over where
economic side, we have
Albanian language is spoken. To
been focused on the education of
create a network of franchaising in
the clients with the taste of the ice-
Kosovo, Montenegro, Macedonia
cream made of yogurt. Bit by bit, we
and Greece,” Zyfi concludes.
are trying to create a share of the market, all ours, through opening
How did you come up with the
shops in the key hotspots of Tirana
idea of starting a yogurteria shop
and Durrës. We are testing the
in Tirana? What do you remember
market to widen it in the franchising
from the beginnings of this
format.”
business?
This is what the Founder of
Upon the completion of my
Yogurteria Albania, Alketa Zyfi
university studies on foreign
states in an exclusive interview with
relations in Italy, my dream was to
TRAILBLAZING MAGAZINE.
be back in Albania and give my
Yogurteria Albania started in
contribution to the political and
2012 and Zyfi was inspired by her previous work experiences in Italy, one of which was in a pleasant yogurteria shop. “During my studies in Italy, I worked in a very pleasant Yogurteria which was a family business. The place was very pleasant and the products were very healthy. It was exactly what I wish my Tirana had too,” she says. Today Yogurteria represents a
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PEOPLE IN BUSINESS
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OUR
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would show towards every demand
clients with the taste of the ice-
of theirs. The main aim was to make
cream made of yogurt. Bit by bit, we
people familiar with yogurt, give
are trying to create a share of the
them the chance to try it and never
market, all ours, through opening
leave the shop unsatisfied. It was
shops in the key hotspots of Tirana
working out. Since the first month
and Durrës.
of operation, we managed to create
We are testing the market to widen
a very enjoyable network of clients,
it in the franchising format. As a
fond of yogurt rather than of the
product, the yogurt is very healthy,
milky ice creams.
light and as an ice cream, it has an unique taste. It is easily combined
It is a saying “Do you want to
with fresh fruits, chocolate sauces,
make a billion dollars? Start a
jams and dry fruits. Depending on
yogurt company!”
the combination, unique tastes can
social life of my own country. It
parents alone.
Yogurteria has the perfect
be created which can replace the
was not that the Albanian reality
So, alongside with my partner,
characteristics to be a profitable
desserts, the breakfast or can be
welcomed me with open arms, so I
we decided to open a small self-
business. But rather than on the
turned into a full meal if combined
faced many employment difficulties.
employment business. During my
economic side, we have been
with muesli and fruits. There are
The various experiences in the
studies in Italy, I worked in a very
focused on the education of the
myriads of combinations. It can be
private sector and in public
pleasant Yogurteria which was a
institutions gave me the impression
family business. The place was very
that I was not doing my best. I was
pleasant and the products were very
not expressing myself. I could not
healthy. It was exactly what I wish
see a secure future for myself. My
my Tirana had too. It was 2012. I
constant fear was that if I would
remember we had a shop not even
fail to find a proper job, I had to
15 square meters. I worked with my
leave Albania. I did not want that
husband all day long. We brought
to happen. I come from a big family
every product and every machine
with two sisters and one brother.
from Italy. We were distinguished for
All of them live abroad for 25 years
our very friendly communication way
now. I did not want to leave my
with the clients and the interest we
98
“Yogurteria has the perfect characteristics to be a profitable business”
combined with waffles, crepes or churros. In my view, the production of frozen yogurt has opened a whole world of tastes and combinations. Of course, I would like to share my experience with all the main cities of Albania and if I manage to find the perfect collaborators for franchising, the economic side too will take care of itself.
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PEOPLE IN BUSINESS
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OUR
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ice cream and Nutella. Now we are
catchy for our clients who cannot
working in group to make part of
lose the chance to make photos of
our shops’ menus even a small list
them. The presentation and image
of the selected desserts, all unique
of our products help us to easily
tastes different from the culture
create a very pleasant and attractive
Yogurteria is not only my work.
of the desserts in Albania. For the
marketing. By using various seasonal
Nowadays it represents a network
moment, we have a fantastic project
fruits, the combination of the cups
of 5 shops, which in various periods
in the pipeline which consists in
and plates becomes healthier and
of the year, employs up to 45 young
bringing original tastes of the
more colorful.
girls under 25 years old. The majority
typical desserts from Vienna, Rome,
of these girls are employed without
London or Paris.
“They are hired for their excellent human skills, behaviors and manners.”
What pushed you in the direction
business in a near future?
The frozen yogurt maintains all the
of flavor seasonality and creative
We have a dream in our head: to see
nutritive values of the sour milk and
designs?
our brand all over where Albanian
the milk. The only thing added is the
Our products are distinguished
language is spoken. To create a
flavor.
for their stunning presentations.
network of franchaising in Kosovo,
The other products we make are
Besides the tastes, they are very
Montenegro, Macedonia and
Are you more than a yogurt maker? What are the main products you offer and how healthy they are? Can you highlight their healthy benefits?
Do you have plans to expand your
somewhat international recipes.
Greece.
I travel a lot and I try to bring to
Our dream is that the pink and
Albania the original recipes of the
white colors paint the main centers
products I love. From Belgium, we
of the cities. That our taste be a
have brought the original recipe of
daily choice of yours, an assurance.
asking them for previous work
Brussels waffles which are soft inside
If you want something sweet to
experience. They are hired for their
and crispy outside. From Madrid, we
taste, surely you have to think of
excellent human skills, behaviors
have just brought Churros, an unique
our Yogurt, waffles, churros or ice
and manners. Our king product is
recipe of a traditional Spanish and
creams.
frozen Yogurt which is produced by
South American dessert. It just
fresh milk and sour milk only.
gets into your blood. Churros are
The yogurt calories are 60% less
desserts fried on the spot which are
than in a cup of vanilla ice cream.
accompanied with hot chocolate, 100
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PEOPLE IN BUSINESS
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-TANJA MILLER
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BY RUDINA HOXHA & JOSE PINTO
T
anja Miller, the Managing Director of INTERNATIONAL HOTEL INVESTMENT & DESIGN CONFERENCE (IHIDC), which is yearly organized in the heart of
Vienna, Austria, has completed the training by the Austria Red Cross to become the official COVID-19 representative to prepare a prevention concept according to the Austrian government’s regulations to ensure a safe and healthy conference environment. Given the high interest on the event, “we have made the conscious decision to hold the first international hotel investment conference with physical presence postcorona.” She says that further details on the conference will be revealed at the beginning of September. “ But I can assure you already at this stage that we will be following the ‘leading global protocol for the new normal for meetings & events’, published by the World Travel & Tourism Council,” Miller stated to TRAILBLAZING MAGAZINE. Albania continues to get a great interest in the IHIDC. “Against a background of previously rising tourist demand, international investors are increasingly turning their
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H OT E L I N V E ST M E N TS
“We Are Certainly Expecting a Different IHIDC Conference in 2020”
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attention to Albania, so we do believe that it is vital to draw a focus on the country and its neighbours this year,” Miller said, adding “We would welcome
“We do believe that it is vital to draw a focus on the country and its neighbours this year”
guest speakers
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venue.
Are you expecting any constraints
Can you reveal more about your
Having monitored
or difficulties? If yes, what could
partnership with PKF hotelexperts
the situation over
they be?
group ? How can this boost the
the last few months,
TM: We are certainly expecting
investors to support the IHIDC
seeing the shift to
a different conference in 2020.
Vienna?
virtual conferences
International speakers especially
TM: The INTERNATIONAL
and noticing the
from the US or UK, are expected via
HOTEL INVESTMENT & DESIGN
desire of people to
a livestream rather than in person.
CONFERENCE has entered into a
meet again, we have
Nevertheless, we are convinced that
partnership with PKF hotelexperts
made the conscious
we have to learn how to live and
group, headquartered in Vienna,
decision to hold the
operate under the new normal in the
to jointly develop hotel investment
from Albania any time, so watch out
first international hotel investment
safest way possible, hence we would
conferences on an international
for the programme to be released by
conference with physical presence
like to showcase in partnership with
level, providing an independent
end of September 2020.”
post-corona. Further details on the
our chosen venue, how to conduct
platform for our industry to network
conference will be revealed at the
safe conferences during these
as well as share experiences and
Hosting the IHIDC Vienna
beginning of September, but I can
challenging times.
best practice.
will be different this year
assure you already at this stage that
due to COVID-19. What is the
we will be following the ‘leading
difference in organisation in
global protocol for the new normal
comparison to the previous years?
for meetings & events’, published by
TM: The organisation of the
the World Travel & Tourism Council.
INTERNATIONAL HOTEL
In addition, I have completed the
INVESTMENT & DESIGN
training by the Austria Red Cross
CONFERENCE has always been a
to become the official COVID-19
year-long process starting with the
representative to prepare a
acquisition of partners, securing
prevention concept according to the
venues and compiling the program.
Austrian government’s regulations to
In 2020, even tough the process
ensure a safe and healthy conference
has been started, everything had
environment.
PKF hotelexperts group is an
to be put on hold including the cancellation of the originally booked
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H OT E L I N V E ST M E N TS
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internationally recognised market leader in the field of hospitality, tourism & leisure consulting.
“Our industry has to continually redefine itself”
of topics to cover. Against a background of previously rising tourist demand, international investors are
Our joint goal is to develop an
increasingly turning their attention
independent brand for hotel
to Albania, so we do believe that
investment conferences, becoming
it is vital to draw a focus on the
the global market leader in the long
country and its neighbours this year.
term.
We would welcome guest speakers
The expertise of the PKF
from Albania any time, so watch out
hotelexperts group within hotel
for the programme to be released
investment, combined with excellent
by end of September 2020.
organisation skills, provides the perfect basis for an informative program and the attraction of industry leading speakers, in turn attracting the right audience and investors to our conferences. CONTACT:
Can we expect a particular
Tanja Millner
focus on investment and tourism
Managing Director
development in Albania this year?
IHIDC
Will there be any guest speakers
Tanja.millner@pkfhotels.com
from the country?
+43 664 609 69 124
TM: Our industry has to continually redefine itself, especially in the circumstances we face this year, and there is certainly no shortage
106
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How were the foundations of this
wines known through the wine
company laid?
bar Bonaparte and wine shops Napoleon. Then, we started with the
The beginnings of this company
distribution in the HoReCa system.
bring us back to a Sunday afternoon in August 2008 in Salou, Spain. Our
Looking through the years, what
family was on vacations. We have a private port in Salou where we have
do you think it has been the key
our boat.
to success? The key to the success remain the
On that afternoon, we were out
MEMORIES AND WINES
Altin Mulla of Napoleon Wine Shop & Bonaparte Wine Bar sat with TRAILBLAZING MAGAZINE to tell how he created his company inspired by a family talk on a Sunday afternoon in August 2008 in Salou, Spain and with the big support of his brother as well as the different approach he used in presenting the French wines to the clients.
108
talking and someone proposed
different ways to approach the client
that I could start some business in
as well as a lot of wine tasting,
Albania. My brother was the initiator.
nothing different from what we do
And I liked the proposal. I said “I
in France or what we did in France.
will start a business in Albania.�
Passion like in every job as well. But
So, this was the beginning of this
in particular, I would say that the key
story. In December 2008, we came to
was the different approach we used
Albania and I started the Bonaparte
in presenting the French wines to
wine bar off using all the wine
the clients.
contacts I had established. First we thought to open a wine shop because Albanians were eager to drink or eat outside, away from home. Since it was a boom development at that time, everybody was having a good time outside. But we knew it that in all the restaurants, there were the Italian wines dominating. Since it was very difficult to penetrate, we decided to make the French
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FINE WINE & SPIRITS
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Why did you call your shop
ChateauNeuf du pape et Cote de
Lisbon, there are many vineyards and
the main branches that we have.
“Napoleon Wine Spirit”?
Provence.
they produce very good wines. But
Whereas in France, we have the
unfortunately for logistic reasons,
wine distribution company, called T-
Because from our experience, it was the only way to get near to the
Furthermore, we continued with
we did not manage to do much. I
Company. We are thinking to open a
clients and present the French wines
the wines from Spain, my second
got some fortified Port Wine. This is
wine shop there too under the same
to the Albanians knowing that such
country. At that time and still now,
the only wine we take from Portugal.
name “Napoleon.” We have some
wines were very reputable in the
the most well-known region is La
Hopefully when Albania becomes
good plans in the store.
country.
Rioja region with its special varieties
more interested to know more new
“The French wines are the best in the world”
Can you tell us more about the wine varieties you bring from Spain, France, Portugal and other countries? From France, initially it was Bordeaux. Varieties are Merlot, Cabernet Sauvignon and Cabernet
different countries, we will for sure
What is the best wine for you?
make a selection of Portuguese
For sure, the French wines are the
wines.
best in the world. Figures say that.
Also we have wines from California,
About 80 percent of all the wines in
Chile, Australia, New Zealand but
auction are French while 15 percent
one or two labels.
are other wines like from California, New Zealand etc.
Looks like you have done quite a
A good wine is impacted by
Franc. With the years, we widened a
of Tempranillo wines. Some three
long journey. Not everybody has
its history and the stability in
bit more with Corduroy - southwest
or four years ago, we went to Italy
managed it.
production and in tasting. I will try
of France, to go to the North of
as well given the high demand for
I have been supported a lot from
not to say which is the best wine
France - champagne, cognac and
Italian wines: Piemonte, Nebbiolo
my brother. His French father in law,
for me but let’s say that I like wines
in Southeast of France with
and Tuscany with Cianti and Chianti
who is the boss of our company, is
from the St Emilion region. They
Reserva to go down to the middle
90 years old. So, we have inherited
produce wines that respect due
Italy with Le Marche wines, then
his experience. I think he is an icon
diligence.
a bit up North with Alto Adige
for us because he is a very tough guy
wines and Triveneto. In each of
in every aspect. I think that because
these regions, I went for meeting
of him, a part of our company is
producers and for wine tasting.
successful.
110
In addition, 3-4 years ago, I
What are the plans for the future?
met Portuguese wine providers
Any expansion?
and producers as well. Around
The plan for the future is to keep
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FINE WINE & SPIRITS
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TOURISM DEVELOPMENT THROUGH INNOVATION AND TRADITION
D
She said, that “during October –
r. Brunilda Liçaj,
November 2019, the expert groups,
representative of
led by Prof. Giancarlo Dall’Ara,
Albergo Diffuso
assessed the villages of Voskopoja
(Dispersed Hotel) in
(Korça), Dhoksat (Gjirokastra),
Albania talks about
Shishtavec (Kukës) and Radomira
the efforts of Albania to apply this
(Dibra).”
innovative concept of hospitality,
Liçaj, also a lecturer at the Tourism
launched in Italy in the early 1980s.
Department in the University
According to her, Risi Albania is
“Aleksander Moisiu” in Durres,
the first entity which had the vision
said that at the end of the first
of adopting this model even in the
stage of appraisal, Dhoksat village
Albanian territory. “Risi Albania is
(Gjirokastra) was selected as the
cooperating with Albergo Diffuso. In
region to be subjected to a deeper
the framework of this cooperation,
evaluation assessing even the
so far, four villages have been identified,” Liçaj told TRAILBLAZING MAGAZINE.
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willingness of the local actors to cooperate.
TO U R I S M
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Full interview below:
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is being contemplated to be
another and the existence of the
the details versus the conventional
implemented in Albania and Kosovo,
wish or passion of someone from
comfort of the hotel rooms, contacts
Please can you make a brief
too.
the community or from abroad (but
with the locals versus the contacts
outline of Albergo Diffuso concept
AD addresses to a new target group:
connected to the territory) to invest
with the other clients, informal
and how will this project can be
a new typology of tourists who are
and place these rooms in various
environment versus the privacy.
put into practice in Albania?
more apt to create contacts with
buildings, thus creating the above-
“Albergo Diffuso” concept was
the local inhabitants rather than with
mentioned network.
What are the steps you are
first used in 1982 in Italy in the
the other tourists.
The locality must be recognized for
following in coordination with
context of a pilot project aiming
The AD concept is based on the
its characteristic style of buildings,
Risi Albania to incentivize the
to renovate and use the run-down
existence and coordination of some
for its cultural and historical
implementation of this project on
and abandoned buildings by the
rooms which are located in various
elements as well as for its well-
other regions of Albania? Have
buildings but
distinguished local gastronomic
Italian experts visited Albania so
reachable within
products. This way, the AD offers
far?
a span of some
to the tourist a pleasant lifestyle,
Risi Albania is the first entity which
minutes, under
various strolls and itineraries for
had the vision of implementing this
normal atmospheric
excursions, activities for free time,
model in the Albanian territory.
conditions, from
nice moments in local feasts, visits
Years ago, studies were carried out
earthquake. This project intended to create an accommodation offer in the areas
“A bit like a house and a bit like a hotel.”
where the visitors wanted to live the experience
the main building which plays the
at museums, castles, archaeological
for the implementation of this model
of community in the terrain. The
role of an info point center and the
sites, basic cultural services and
in Dardha, Korça city which suited
“Albergo Diffuso” (AD) concept
reception. Thus, a local network of
above all, moments of relaxation,
to this project at that time but with
was created and developed by Prof.
touristic offer is created where each
rest and peace, away from the noisy
the passing of time, Dardha was
Giancarlo Dall’Ara who actually
unit appears a bit like a house and
ambience of the modern times
developed under another vision,
runs even the AD Association in the
a bit like a hotel.
(for more, check at http://www.
that of guest houses and small
world.
The ideal AD model is located in
albergodiffuso.com/
tourist villages.
Currently Italy records more than
a rural or urban space, inhabited
The difference with the customary
Risi Albania is cooperating with
200 welcoming places but only 100
by a number of people in order to
hotels lies in the fact that the AD
Albergo Diffuso. In the framework
of them enjoy the characteristics
provide a lifestyle throughout the
concept offers authentic rooms
of this cooperation, so far, four
of AD while 30 others are already
year. In addition, this place must
versus standard rooms, local
villages have been identified. They
created in Japan, China, Germany,
have inhabited buildings, 200
buildings versus restricted spaces in
underwent an appraisal process for
Switzerland and lately this model
meters approximately from one
the normal hotels; attention towards
the possibility of implementing the
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Albergo Diffuso model. During
non-material cultural heritage
development, Albergo Diffuso
willingness of the local actors to
October –November 2019, the
has been deemed as one of the
cooperate.
assures incomes for
strategies of these villages. In
A group of experts of Risi Albania
the area throughout
the context of this cooperation,
(architects, economists and Albergo
the months of the
representatives of Risi Albania and
Diffuso representatives) have
year. The tourist
Albergo Diffuso have discussed with
continued their meetings on the site
arrives in these
the coordinator of “100 Villages”
with the aim to assess the financial
localities not only at
Project, Mrs. Elva Margariti to assure
cost of this intervention but even
the touristic season
the support of the government as
the steps to re-bring the Albanian
but throughout the
well in implementing this model
tradition in a modern version in
year.
even in other regions, similarly
some of the houses identified for
• The
important as the others.
being part of this model.
• The economic element – it
expert groups, led by Prof. Giancarlo Dall’Ara, assessed the villages of Voskopoja (Korça), Dhoksat (Gjirokastra), Shishtavec (Kukës) and Radomira (Dibra). Part of Risi
“One’s family guest is transformed into a visitor of the entire village.”
The cooperation with the
environmental
Albania vision is even examining other villages in the
element – it does not harm the
Where is this project going to be
community, the enterprising
Albanian territory.
environment; on the contrary,
pioneered?
spirit but even the existence of
it protects and maintains it by
At the end of the first stage
the youngsters in the area have
Is Albergo Diffuso a response
intervening only in the existing
of appraisal, Dhoksat village
become subject to the appraisal
to sustainable tourism in the
buildings by keeping their style and
(Gjirokastra) was selected as the
for the implementation of the first
country?
characteristics.
region to be subjected to a deeper
“pilot Albergo Diffuso village in the
evaluation assessing even the
Albanian territory.)
Albergo Diffuso fully responds to the elements of the sustainable
Is 100 Villages strategy
tourism:
considered for Albergo Diffuso?
• The social element – it
The scattered hospitality is more
employs the locals not only in direct
than a total of rooms and houses
services with the clients but even in
placed in connection with one
the circulating economy (agriculture,
another. In such a village, one’s
livestock, handicrafts, guides and
family guest is transformed into a
others) It avoids the abandonment
visitor of the entire village. From
of villages and ebbs the emigration;
this point of view, to revive the life
and the vision of the 100 villages
• The cultural element – it
keeps the tradition, the material and
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SO.
WHAT NOW? BY PHIL WILSON*
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REALISM
national and local, much of it s we emerge
conflicting and tainted further by
from our
conspiracy theories. This has led to
enforced periods
a great deal of questioning, lack of
of confinement
trust in governments as well as the
like larvae from
media and dissent. Confidence, self-
a cocoon, the
doubt, stress and worry all challenge
question is whether we will flourish
our minds as certainty of anything
into butterflies or suffer the fate
solid is temporarily fractured and
of many and be consumed and
we question how the future will play
lost in the economic food chain.
out.
The average person has spent the
It is unlikely that many will emerge
last few months drowning in an
from 2020 with the same perspective
endless stream of new information
they had going into it. Purely to
relating to an invisible killer. They
exist and survive on a domestic and
have been expected to learn at a
social level we have had to evolve.
rate equivalent to the exponential
The virus has not respected rank
incidence growth of the COVID-19
or bloodline. No-one has been too
virus itself. Strange new words have
‘big’ to remain untouched.
filled our vocabularies. We have
The COVID-19 episode has
tried to understand complicated
demonstrated a global lack of unity,
graphs portraying often very
trust and coordination at state and
distressing facts and we have had
government level. There has been a
to endure changes to our routines
major pre-occupation of comparing
– going against our instinct to
statistics to best fit a nation’s
physically interact with those we
outward stance. Countries have used
love and spending extended periods
different metrics in published figures
away from family and friends.
and inevitably scepticism over the
Information has impacted us from
integrity of reported numbers has
an array of sources – international,
ensued. Statements are open to
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misinterpretation and amplification
have struggled to communicate
by instantaneous, poorly regulated
effectively, leaving populations
media and social media, and
concerned and critical.
increasing numbers of people have
National management control
become frustrated at the apparent
strategies differ too from nation to
lack of consistency of approach to
nation raising the question ‘Are we
what is clearly a global issue.
all fighting the same enemy?’
One planet; like a broken jigsaw
The COVID-19 sea remains far
with many ill-fitting pieces.
from calm. The knowledge base
Scientists and epidemiologists,
continues to change. A note of
unlike the politicians, have been
realism.
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more consistent and universal in their voices and have vacated their
OPTIMISM
pushed back the boundaries
fell empty and quiet and lockdown
laboratories in droves to advise
With reference now to the decision
on the most knowledgeable of
commenced. We were forced to
governments. Governments have
makers, owners, managers and
strategists and most skilled of crisis
reset.
tried to understand, interpret and
franchisees within the hotel family.
committees. Manuals often refer
However, the sector in which I am
translate their advice into digestible
The pandemic has initiated a
to situations such as earthquakes,
lucky enough to work has once again
policies and directives. Many
sequence of events that has
wars or wildfires, some even listing
demonstrated its great resilience,
viral outbreaks in their content’s
ingenuity, resourcefulness and
pages. However, the section on
adaptability. A light in the darkness.
tsunamis surely didn’t anticipate a
Some have fallen, as in all wars, but
tsunami on a microscopic level that
many show signs of pulling through.
has proceeded unerring on its east-
In contrast to governments, the
west path, ravaging populations and
focus has been consistent and
laying waste to the most robust of
narrow. The objective has been to
economies.
restore properties to places that
With little forewarning back in
can operate safely and compliantly
March, properties had to shut,
but still provide the best customer
guests had to return home and
experience, while remaining
employees were laid off. Buildings
profitable. The short- to middle-
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term strategy will be one that sees
will be necessary in consultation
not become risk averse. Life still
leisure businesses throughout
business through until the COVID-19
with the key players involved in each
must be lived and enjoyed, business
the Middle East, Russia, Europe,
threat is minimised and vaccinations
setting. Significant but necessary
must go on. It is important to strike
Africa and the Americas for over
or therapeutics are in place. The
work.
a cautious balance and re-engage.
30 years. Clients have included
learning outcome will provide a
Containment plans will have been
Only then will the world start
groups such as Starwood,
template for future pandemics
simulated and money spent on
turning.
Belmond, Accor and De Vere.
(which I hope will not be necessary).
external advice and training courses.
I have been delighted and far
At the time of writing (June 24th,
Self-certification documents will
from surprised to see colleagues
2020) the virus is still not fully
have been filled out in line with
around the world demonstrating the
understood, and nations are
country-specific requirements.
different ways they are overcoming
allowing hotels to open their doors
As a natural cynic, I am concerned
the challenges COVID-19 has
again to business and leisure
about the integrity of self-
presented. It has been only a few
customers in areas where infection
certification processes with such
weeks since what we deemed
rates are sufficiently low.
a sensitive and proven life-critical
extraordinary became ordinary.
During the lockdown period, hotel
issue. If scientists are struggling
Masks, hand hygiene, cough
policies have been created or
to understand the organism, how
etiquette, surface sanitising and
reviewed and adapted around the
we can confidently state that
social distancing on the level
prevention of spread of infection.
our business is ‘safe’ without
expected today were unusual
Risk assessments are in the process
verification by an insured competent
concepts to many a short while ago.
of being completed to determine
professional raises a red flag in my
Now there are very few members of
how to best manage COVID-19
mind. And what is ‘competent’ in
society that are unaware of these.
and minimise the opportunity for
this context when the world’s most
Proof that we can learn and move
it to arise and transmit. Where
educated are back to school on this
on. A cause for optimism.
successful, these will involve
issue? So, a word of caution around
physical adaptations and practical
any advice that may be sought:
*Philip Wilson is a British Risk,
common sense standard operating
ensure you are comfortable with
Hygiene and Safety professional
procedures, adopted across
your supplier selection, and ensure it
currently residing in The Algarve,
departments proportionate to the
is certified and reputable.
Portugal. He has operated as
hazards that exist in each. Close
Despite my negative tone, I
a consultant supporting and
monitoring, review and adaptation
recognise that it is critical we do
advising hotel, hospitality and
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WORLD FAMOUS DUTCH VIOLINIST AND CONDUCTOR:
“I ’ d li ke very muc h to have a n Alba n i a n sta r o n st age!” BY RUDINA HOXHA & JOSE PINTO
M
ore than 100 concerts all over the world with his orchestra for 30 years. This is the Dutch violinist and conductor, André Rieu best known throughout the world for his unique concerts inspired by the classical
and waltz music. A native of Maastricht, Rieu started in 2005 the summer concerts on the Vrijthof Square where thousands of people from all over the world come together. Last year, almost 100 nationalities were counted. In an exclusive interview with TRAILBLAZING MAGAZINE, he throws light on his early life, the secrets of his success and of his orchestra and his wish to perform in Albania. “We are always looking for new places to perform and as soon as we have found a nice spot in Albania, we’ll try to arrange a concert there. During my summer concerts in Maastricht, quite a few people in the audience are Albanian descendants. So who knows... ,” Rieu said. Full interview below: 125
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What was a real turning point for yourself in building a career? What was the concert that you feel was a breakthrough for you?
and me) really enjoy the music that
1995. While I played violin solo for
themselves too. Then there is the
60.000 soccer fans during half time
factor of working hard and taking
of an important match, and they all
nothing for granted; nothing must
sang along, I got goose bumps all
be less than perfect and when that
over my body. That performance
level is reached, I am a happy and
turned out to be my breakthrough.
satisfied person. Last but certainly
we play and because of that, the men and women in front of us enjoy
not least is the endless love and
were chosen by my mother and she thought, that the violin would suit me best. She was right! There is no other instrument in the whole world, Mr. Rieu, thank you for accepting our kind request for this interview. Please let’s start to the very beginning. How did it all begin for you?
that is able to translate my inner
70 years ago, I was born in
father, I started dreaming of having
Maastricht where I grew up in a
an orchestra for myself to travel
musical family: my father was a
the world with. His encores (waltzes
symphony orchestra conductor
by Johann Strauss!) enchanted the
and all of his children (I have two
audience; they began to move their
brothers and three sisters) learnt to
bodies a little bit while this magical
play one or more instruments. These
3/4 rhythm could be heard. I was
feelings so well as the violin. My parents took care of the best violin teachers and when I witnessed my
In 2005 we started the summer
loyalty from both my orchestra
concerts on the Vrijthof Square,
members and my fans to our music:
where thousands of people from all
that brings people together and
over the world come together. Last
it keeps them together too. I have
year, almost 100 nationalities could
several men and women in my
be counted. Isn’t that unbelievable?
orchestra who have been sharing my Johann Strauss dream for more than
How many shows have you organized so far all over the world and what is the secret to their perpetual success?
30 years now; we all believe in the magical power of the waltz,
I’m afraid I lost count but we give about 100 concerts and we try to visit each continent every year. The secret of the success is a combination of several factors, I think. First of all, it is the genuine and authentic joy you’ll notice, both in the audience and on the stage. We (my orchestra
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our concerts do not belong to the classical repertoire, but have you ever seen a statue for a critic? I haven’t! Personally, I have never seen a bigger private orchestra.
we all are convinced
be one day an Albanian talent will
knows...
join us on stage.
it. We are like one Big Family
We are always looking for new
and now and then, I call them
places to perform and as soon as we
like that. There is also a Small
have found a nice spot in Albania,
Family by the way: my wife,
we’ll try to arrange a concert there.
our sons and their wives and our
During my summer concerts in
five gorgeous grandchildren. Their
Maastricht,
all the other small families at home,
an instrument or use our voice in
make sure that we keep that key for
order to sing. Never give up that
a long time to come.
dream, or (like Walt Disney once
In one of your 2018 shows at the Square of Vrijthof, you mentioned that your orchestra consists of 13 different nationalities. Do you have any Albanian musician? Do you plan to hire any of the Albanian stars who shine out all over the world?
What is the key you and your company have in your hand for having all your professional musicians in your orchestra so happy and for performing at such
are Albanian descendants. So who
there?
so different when we all would play
work, really!
touched too. You never know, may
people in all continents to know
support, as well as the support of
do it!” Team work makes that dream
quite a few people in the audience
our repertoire and get the
by the fact that the world would be
said): “If you can dream it, you can
I’m sure that my audience will be
We love you in Albania. Are there anyplans to give a big concert
Besides that, we sincerely adore
and
JP TRAIBLAZING MAGAZINE
I’d like very much to have an Albanian star on stage! Until now
high levels all the time?
no Albanian applied for a job. But
It is the key to the unconditional
whenever I hear a talent – she or he
love and affection for the music
is invited to perform for me. And
we perform. Some critics say that
when my heart, the center of my
Today after 70 years, what do you think when you have a look over your career and your life? Who you miss most and who you owe most? It is my wife Marjorie, love of my life, whom I owe the most; she always believes in me, although she thinks I’m a little bit crazy now and then. And when I’m on tour, I miss my five lovely grandchildren! Thanks to modern communication devices, I’m on an almost daily contact base with them and then, I see their happy faces. That keeps me up for, let’s all hope for that, many years to come.
Please check the dates of André Rieu’s shows: https://www.andrerieu.com/en/tour The following video is one of the most preferred of Mr. Rieu. Please check it: YouTube: https://www.youtube.com/watch?v=fd16sNr9T2Q
feelings, is touched by him or her,
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HOW IS SWEDEN BOOSTING THE ALBANIAN STARTUPS? BY RUDINA HOXHA Ms. Jorina Kadare, Project Coordinator on Innovation, “EU for Innovation”, sits with TRAILBLAZING MAGAZINE to talk about the Challenge Fund which represents a tangible financial contribution of Sweden to Albanian startups mostly in the fields of tourism, agriculture, manufacturing and many others.
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“As Albania lacks business angels who support the fledgling startups, Sweden is playing a key role in supporting them financially” Kadare told Trailblazing Magazine.
T
he project kicked off at
they were selected by the Challenge
the end of 2018 and a
Fund. Once the projects are selected,
total of 19 finalists are
the finalists enter into a deal with the
successfully continuing
Challenge Fund on using the amount
the projects for which
of money within a one year term.
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ABOUT EU FOR INNOVATION
S TA R T U P S / T E C H N O L O G Y
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fledgling startups.
assessed and get wings.
The project kicked off
EU for Innovation is a project which entails two major objectives. First, to
TWO WORDS ON CHALLENGE
at the end of 2018 and
boost all the stakeholders involved in
FUND
a total of 19 finalists are
startups in Albania starting from the
The Challenge Fund does not finance
successfully continuing
highest level – the State Minister for
the usual way of doing business,
the projects for which
the Protection of Entrepreneurship
meaning does not finance the opening
they were selected by
(the
local
of a pharmacy or a café. On the
the Challenge Fund.
universities which, in many European
contrary, it finances ideas resulting
Once the projects are
cities, have their own laboratories
in novelties in the manufacturing of
selected, the finalists
where the students study. This way,
a product, creation of a service or a
enter into deals with
the laboratories prepare the students
work process/ production line within
the
for the private sector. This is where
a factory, company or a mill. This is
to use the amount of
innovation often stems from: From
very particular because there are no
money within a one
country. As soon as you leave Tirana
the demand of the private sector for
other funds to boost such innovative
year term.
and you go towards the other cities,
a new service or product which does
groups
lacks
Mostly the finalists of Challenge Fund
the ideas get differently colored
not exist for the time being. The new
business angels who support the
have come up with ideas related to
involving
ideas need to be supported. Over
agriculture and tourism. It is important
services,
the last five years, many business
to highlight that Challenge Fund
ways of producing “Made in Albania”
accelerators in Tirana have opened
has not been focused only in Tirana
articles etc.
their doors for the startups, helping
but even in other cities of Albania
them to prepare business plans and
where people face difficulties in
In this context, let’s go through some
train them for the market.
their day to day life. It is exactly that
of the success stories Challenge Fund
To materialize the business idea,
daily difficulty that you may find as
has supported:
financial support is needed too. In
an individual or as a businessman in
Albania, it is difficult to get a loan
your company which spurs innovation
for supporting your business idea.
ideas. That’s why Challenge Fund
up in the area of Lukova , close to
That’s
up
took a tour as much comprehensive
Saranda (South of Albania) -
providing financial access. Through a
as possible all over Albania in order
applicant from this area Miltiadh
competition, called Challenge Fund,
to get as many ideas as possible, not
Prifti,
the competing innovative ideas get
only from Tirana but from all over the
central
where
level)
to
Sweden
the
shows
132
financially.
Albania
Challenge
Fund
133
the
fields
of
manufacturing
tourism, and
new
Nëna Farmë (Farm Mother) start
who
won
the
The
Challenge
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from simply getting
planted in the country, her intention
the
the mussels and selling them to the
was to make it organically certified in
aim of exporting it to
restaurants to taking the tourists with
Albania. She encouraged three, four
Canada. Above all he
his own boats early in the morning
other families around to join her and
restored hundreds of
and give them the chance to catch
create a saffron farm, so they could
olive trees left at the
the mussels and then to get into a
export it. Blerta has now entered into
mercy of Lord.
bay where a
family had opened a
negotiations for exporting the saffron
Unfortunately when he
restaurant. Here the tourists would
to high end restaurant in Europe,
was about to proceed
have the chance to cook the mussels
including Stockholm.
with
of
themselves and then would sit at
Challenge Fund found her idea to
olive oil, the borders
the veranda of the restaurant by the
embrace farming as a way to soothe
and
sea and eat them with the greatest
the conflict as much innovative as
pleasure.
special. In addition, choosing saffron
due
All this experience, which would
among other herbs or plants was
hectares with centurial olive trees in
to COVID-19. But he acted fast and
take almost half of the day, was an
considered very innovative, too.
this area, left in oblivion for a long
managed to sign agreements with
unforgettable
added
In terms of financing virtual platforms,
time, be restored and maintained. If
the main supermarkets in Albania
value to the local tourism in Saranda
Challenge Fund has boosted the
left alone, they would be destroyed
including several Supermarkets until
city.
platform of Albi Saraci who connects
completely. The man, who was living
a second moment when the foreign
between his hometown and Canada,
trade becomes easier.
oil
of
international
standards
ways Fund, decided that the hundreds of
for
the
with
export
other were some
transport blocked time
was wise enough; he established contacts with Canada to export the extra virgin olive oil, produced from the well-restored olive trees of the area. This premium olive oil is sold at a considerable price outside Albania. Through this project, he addressed many important fields: besides his innovative ideas to save the area where he lives, he managed to secure olive
Another innovative idea comes from Saranda – it is called the
own business:
journey,
an
The other success story is that of Blerta Feka, an Albanian doctor in
Germany
since
teachers,
the
parents
the
students.
Everything
to
teaching
process,
and
relating
absences,
10
communication, activities and events
years ago. She decided to come to
at school, the remarks of the teachers
Albania to help her father who was
Soraldo Nebo had been a fisherman
towards the students go through
involved in a land ownership dispute
for a long time. He had seen a boom
this platform. In Albania, there are
with a neighbor.
In this village
of tourists coming from Corfu to
not proper platforms. In the private
around Tirana, where the land was
Saranda from April to October. Seeing
schools in Tirana, there are platforms
considered only for constructions,
them doing not much in Saranda
that keep the teachers and the
Blerta saw the opportunity to plant
but eating and bathing under the
parents in contact with each other.
saffron. As this plant was sporadically
This virtual platform has attracted
Mussels Tour
emigrated
the
sun, he thought to give a twist to his
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This technology aimed to help
the machines or carts could not reach.
and equipment to produce and test
in terms of the beehive design, In addition, Challenge Fund has
new products appropriate for smart
the
supported even two universities and
cities. We intend to offer know how
bees’ food. All these info is
two organizations one of which is Go2
as well without which no startups can
registered through a platform
Albania in Shkodra which supports
take wings.
that is applied in the beehive
the startups in the area mostly in
and the complete information
tourism and agriculture fields.
temperature bees’
comes
much international attention as Albi, who runs this project, has participated in a series of forums and fairs in the region and in Europe. Interest has
measurement,
movement
to
your
and
Why Sweden offers all this help for the Albanian startups? Because Sweden is
mobile.
Wherever you are, you have
From the Universities, I can mention
one of the 4 top innovative countries
all the information about your
The Metropolitan University in Tirana
in the world and the first in Europe.
bees in your mobile.
which we have helped in the creation
It has a very dynamic economy based
His story is a distinguished one as
of a laboratory for smart cities. This
on startups and on a very flexible and
many of his peers intend to leave their
way, the new engineers will have a
innovative educational system.
own country, he returned instead and
been shown towards this platform by many regional investors such as from Macedonia or Montenegro who are interested to integrate this platform in their own educational systems.
applied a new technology seeking to improve innovation. The other success story comes from a father and a son from Pogradec.
Another distinguished case is that of Rinaldo Gjolaj from a village in Shkodra. The boy left his village to complete his school abroad and came back later. His family had always
They found an original way to fight the worm that kills the pine woods in this city. They came up with the idea of some agricultural drones which throws the organic medicine from above, thus covering the crown of
raised bees in a traditional way. But
the trees. This spray does not harm
he returned home with the idea to
other fauna and flora around. This
increase the number of the bees and
idea was found as very innovative by
the quantity and quality of the honey through applying a new technology from China. 136
space with all the proper technology
the Challenge Fund as they managed to spray the pines from above, where 137
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