Commercial portfolio 3 Unit

Joselinne Sagastume #12 th 11 Accounting August 14, 2014 1

Credit and Collection Letters Pictionary………………………………………………………………………………………………….3-4 Credit Letters…………………………………………………………………………………………………………………………………………………….6 Applications…………………………………………………………………………………………………………………………………………………….7 Example……………………………………………………………………………………………………………………………………………………………8 Credit Inquiries………………………………………………………………………………………………………………………………………………..9 Example……………………………………………………………………………………………………………………………………………………………10 Corrections……………………………………………………………………………………………………………………………………………………….11 Credit Responses……………………………………………………………………………………………………………………………………………12 Example……………………………………………………………………………………………………………………………………………………………..13 Corrections…………………………………………………………………………………………………………………………………………………………14 Credit Granting letters…………………………………………………………………………………………………………………………………15 Example……………………………………………………………………………………………………………………………………………………………16 Credit Refusing letters……………………………………………………………………………………………………………………………………17 Example……………………………………………………………………………………………………………………………………………………………18 Collection Letters………….…………………………………………………………………………………………………………………………………19 Collection Letters Steps…………………………………………………………………………………………………………………………………20 Pictionary……………………………………………………………………………………………………………………………………………………..21-23 The Interoffice Memorandum……………………………………………………………………………………………………………………24 Example 1…………………………………………………………………………………………………………………………………………………………25 Example 2…………………………………………………………………………………………………………………………………………………………26 Minutes………………………………………………………………………………………………………………………………………………………………27 Example…………………………………………………………………………………………………………………………………………………………….28 Test……………………………………………………………………………………………………………………………………………………………....29-30 Reflective Essay…………………………………………………………………………31

Word Adequate

Definition Sufficient, enough

Example That’s adequate for the new project

Confidential

Secret, Private

The credit information of Ana is extremely confidential

Discreet

Showing good judgment, prudent

I considered Tania a discreet person

Libel

Giving an unjustly unfavorable impression of a person or thing

Juan libel about myself in my previous work

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Outstanding

Unpaid

Unpaid people are most of the time disatisfied

Rebate

Discount, return of part of a payment

They rebate the money to Andres

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Credit means purchasing and receiving goods without immediate payment. Before granting credit, a company must be reasonably sure of the costumer’s financial stability. There are five types: -

Applications for Credit Inquiries about Creditworthiness Responses about Creditworthiness Letters granting credit Letters refusing credit

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Is written when the consumer applies for charge accounts. The typical form of writing an application letter is including the following items: 1. Home and Business addresses 2. Names of banks and account numbers 3. List of other charge accounts 4. A List of references

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PortaBra, Inc. 307 Main Street Merrero, Louisiana 90283

June 12, 2014

Mr. Jorge Herrera Neva, Co. 454 Golden Avenue Marrero , Louisiana 900432 Dear Mr. Herrera

Our company has recently opened a new brand in Marrero’s downtown and to start producing I woul like to apply to an open account, following your regular terms.

You can check our credit rating by contacting the following companies: Mirusha, Inc. 407 Blossom Street, Louisiana 70418 Art World, Co. 238 Ocean Drive, Louisiana 72456 DIY, Inc. 308 Gold Street, Louisiana 72167 I would like you to send me information about all the requirements for the applicants to a credit line to make a faster transaction, and also to let us know your final decision.

Sincerely yours, Joselinne Sagastume Owner

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Is a letter used to ask for credit references, or credit standing about the applicant. It must be confidential.

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Neva, Co. 454 Golden Avenue Marrero, Louisiana 90280 June 18, 2014

Mrs. Ninel Conde Mirusha, Inc. 407 Blossom Street Marrero, Louisiana 70481 Dear Mrs. Conde:

PortaBra, Inc. 307 Main Street, Marrero has request to apply for an open account with our company and listed you as a credit reference.

We would appreciate it if you could send me information regarding PortaBra’s credit rating, also including if they have paid all their debts in their open account with your company.

We will keep in confidence all the information you provide us and hope to give you assistance in the future if you need it.

Sincerely yours,

Neva Company

Jorge Herrera Credit Department Osorio O.

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This letters is written to provide information requested in the previous letter, opinions should express discreetly

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Mirusha, Inc. 407 Blossom Street Marrero, Louisiana 70481 June 22, 2014

Mr. Jorge Herrera Neva, Co. 454 Golden Avenue Marrero, Louisiana 90230 Dear Mr. Herrera: We are happy to provide you in confidence the credit rating information you requested about PortaBra, Inc. on June 18 PortaBra, Inc. has had an open account with our company during the last five years in which their paid their debts always on time , we were never forced to made them extra charges. Therefore we consider them a safe credit risk.

We hope this information could be useful to you.

Ninel Conde Financial Manager Lara O.

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When all credit references are favorable, there is a letter sent granting credit to the consumer. The acceptance letter must: - Notifies the customer of the credit approval - Welcomes the customer and expresses appreciation - Explains the credit terms and privileges - Establishes goodwill and encourages further sales

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Neva, Co. 454 Golden Avenue Marrero, Louisiana 90230 June 26, 2014 Mr. Joselinne Sagastume PortaBra, Inc. 307 Main Street Marrero, Louisiana 90230 Dear Ms. Sagastume: We are glad to welcome you as a member of our dealer open account’s program. As requested your credit has been approved.

Our credit terms set every fifteen of each month to be the final day to make the correspondent month’s purchase. Therefore you will have assigned a personal sales manager in addition to bring you samples of your merchandise.

Sincerely yours, Jorge Herrera Credit Department Lopez A.

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When credit it’s denied the company must give the customer a reason.

It must be positive and also suggest the customer to reapply for a credit in the future

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It’s main purpose is to get the money owed and maintain goodwill. It should be persuasive, courteous, considerate, and concerned about the customer’s best interest.

The time between the letters may be from ten days to a month at the start, from one to two weeks later on.

It must contain: 1. The amount owed 2. How long the bill is overdue 3. A specific action the customer may take

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Step 1: Sent a monthly statement that will remind the customer of outstanding bills, if iit is ignored it should be followed by a second statement. • The second statement should contain a notice stating "Past Due¨ Step 2: If the objective statement and reminder fail to get results the collection process must become more personal, the tone will change it may induce action Step 3: This letter is friendly but it is also firm. It must point the importance of prompt payment and the danger of loosing credit standing Step 4: In this letter, payment must be demanded. This letter allows the customer one last chance to pay

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Word Definition Accessibl Understandab The e le information you provided me was accessible

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Agenda List, schedule My agenda is full this week

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Dispense

To give out

I dispense bonds to different companies

Motion

Proposal

The motion expressed

by Julia would be beneficial

Pertinent

Relevant

He is such a pertinent person

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Preside

To act as chairperson, to lead

Resolutio Statement of n a decision or opinion

Jorge presides the meeting

The resolution expressed by the government didn’t convince me

Transpir e

To take place, to happen

The meeting transpire during the month

Verbatim

In the same words

Verbatim is a beneficial method in meetings

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Usually called Memos are used for short, and informal messages between members of the same organizations, Includes announcements and instructions between people who have a regular working relationship, the level of formality should be based on this

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Are a written record of what transpires at a meeting , Is prepared by the secretary who is uncharged of taking notes, it must include all the complete versions of the statements and papers read in the meeting

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Minutes of the Meeting of the LABOR GRIEVANCES COMMITTEE The Slate and Johnson Luggage Company September 23, 2014

Presiding: Cristian Falk

Present: Andres Baum Lucia Dulugatz Carlos Fenster Andrea Garcia Maria Penn

Absent: Julio Sun

The monthly meeting of the Labor Grievances Committee of the State and Johnson Luggage Company was called to order at 4P.M. in the employees’ cafeteria by Mr. Falk The main discussion in the meeting was about the study of employee washroom in warehouse and corrections were made in minutes of the previous meeting that was held on August 21 in order to approved Ms.Dulugatz not Ms. Penn to conduct the study.

Mr. Fenster presented results of survey of office employees and we can conclude that most frequent complains agreed on this information must be presented by Fenster to the Board of Directors.

Ms. Dulugatz presented a report on condition of warehouse employee washrooms and it was accepted with editorial revision. The next meeting will take place at the same time place on October 22.

The meeting was adjourned at 5:15 P.M.

Respectfully submitted,

Joselinne Sagastume, Secretary

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This is the third unit in school and it is one of the shortest, and this is why we were working quickly. It also was kind of hard because we were also having homework in other subjects so it was an extremely busy unit. The best thing was that we learned a lot of themes.

The more interesting for me was the one of collection letters because I know it is important to knew the steps of it and if in the future we work on a bank or a corporation that is involve in giving credit operations we must know a little bit of the topic.

Also is interesting to know that companies send letters to other companies, but there also is a document created to express ideas inside the company to inform all the employees on it.

Each thing we learned this unit I know will give me the necessary knowledge to develop my abilities when I become a business women and a successful employee to make my employer feel proud to have someone like me in his company.