Josie Knapp Thesis Book Volume I - Research

Page 8

THE CLIENTS THE VACATIONER

- Travels alone, in pairs, or in groups - Looking to explore the city and have fun - Wants to stay in a hotel that embraces the culture while also being a relaxing getaway

THE WORK TRAVELER

- Travels alone, or with coworkers - Visiting for work but may have some free time to explore - Wants to stay in a hotel that has dedicated workspaces as well as spaces that promote relaxation

THE HOTEL EMPLOYEE

- Eager to welcome guests and provide a memorable experience - Passionate about the city culture and history - Needs efficient an space in order to be as productive as possible

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