IAN L A R T AUS
2021 COMMEMORATIVE GUIDE
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pymetrics OFFICIAL MEDIA
ORGANISER
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2021 A WORD FROM OUR EVENT PARTNER TABLE OF CONTENTS AUSTRALIAN BUSINESS LAWYERS & ADVISORS was excited to be the event partner for the 2021 Australian HR Awards again this year, recognising the outstanding achievements of all those within this industry. We didn’t think we would be holding the event online again in 2021, and yet what a wonderful event it was, despite most of us being in lockdown due to the ongoing challenges COVID-19 throws our way. The entries this year highlighted the exceptional work being done across the HR community, in working with CEOs and executives to manage workforces, engage meaningfully with employees and shift workplace models quickly. The winners in each category did an outstanding job of supporting their businesses through a very challenging period. It has been our honour to lead the acknowledgment of excellence in the field of HR for the past two years, and we will continue to celebrate this success next year. Wishing you all a safe and prosperous journey into 2022, and may we gather next year in person for a real celebration of excellence. Yours sincerely, Nigel Ward CEO and director, Australian Business Lawyers & Advisors
INDIVIDUAL AWARDS Australian Business Lawyers & Advisors Australian HR Director of the Year
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Australian Business Lawyers & Advisors Australian HR Champion (CEO) of the Year
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Australian HR Manager of the Year
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Australian HR Rising Star of the Year
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COMPANY AND TEAM AWARDS HAYS Australian HR Team of the Year (≤1,000 Employees)
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pymetrics Australian HR Team of the Year (>1,000 Employees)
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Employer of Choice (Public Sector & NFP)
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Employer of Choice (>1,000 Employees)
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Best Leadership Development Program
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Employer of Choice (1–99 Employees)
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Best Learning & Development Program 20 Employer of Choice (100–999 Employees)
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YOUtax Best Health & Wellbeing Program 23 Best Recruitment Campaign
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Best Graduate Development Program 24 Globalization Partners Best Remote Work Strategy
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Australian Business Lawyers & Advisors (ABLA) is one of Australia’s leading employment and workplace legal practices. We focus on representing and advocating for business. Our success with clients is founded on the principles of mutual respect, craft, collaboration and communication. Our motto ‘experts make things simple’ sets us apart.
ServiceNow Best Workplace Flexibility Program
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Best Use of Technology
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Achievers Best Reward & Recognition Program
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Website: www.ablawyers.com.au Phone: 1300 565 846 Email: info@ablawyers.com.au
Ceridian Best Workplace Diversity & Inclusion Program
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www.hrawards.com.au
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CELEBRATING THE VERY BEST IN HR This year’s Australian HR Awards was dedicated to the people and teams who guided us through the disruption of the pandemic
EARLIER THIS year, HRD hosted its annual Australian HR Awards, sponsored by Australian Business Lawyers & Advisors (ABLA) – an event dedicated to rewarding the very best and brightest our industry has to offer. Hosted by Today Extra co-host Belinda Russell, the ceremony saw accolades given to individuals, teams and organisations that really went the extra mile this year. One of the main themes running through 2021’s Awards was resilience – how HR leaders and their teams helped people not only survive the pandemic but actually thrive through it. While the past 12 months have been incredibly disruptive, they have also acted as a catalyst for company-wide change, upending how C-suites view their HR departments and the role CHROs now play in business strategy. In speaking to this year’s winners and sponsors, HRD has uncovered some future trends and predictions set to rock the HR sector in 2022 and beyond.
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C-suite’s perspective on HR The old adage of innovation being born out of disruption has never been truer than in the past year. Employers were forced to adapt to overnight digitisation, make remote working the new norm, and supercharge communication plans. While it proved hectic, it really was HR’s time to shine. A recent report from Sage found that 87% of C-suite executives believe the pandemic accelerated changes in HR, with 57% adding that their HR leaders had become more visible and influential since COVID. Some of the more important leadership skills that HR had to hone over this period revolved around soft skills – in particular empathy, compassion and trust – all of which have helped Australian companies bounce back faster. “Organisations and HR functions have seen soft skills emerge as the real driver for quick recovery and future-proofing of their
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METHODOLOGY NOMINATIONS The call for nominations was open to all HR professionals, teams, companies and organisations – including HR service providers – from across Australia. Nominations were open from 29 March to 4 April 2021 at 11:59 pm AEST.
RESEARCH The Australian HR Awards team conducted research and used knowledge and information gained through HRD Australia to verify and support nominations received. Excellence Awardees were determined from both pools of information.
EXCELLENCE AWARDEES After all nominations were considered and research was completed, Excellence Awardees were selected in each category and notified via email or phone. Excellence Awardees were announced on 15 June 2021 on the Australian HR Awards website and promoted by HRD Australia.
JUDGING All Excellence Awardee submissions were forwarded to the independent judging panel comprising esteemed experts, thought leaders and veterans in and around the HR profession. The panel assessed and voted for their winners in each category according to the relevant category criteria. Voting was held in August 2021, and the panel’s judgment was impartial, balanced, incisive and fair. Any judge with a conflict of interest in a category had to recuse themselves from judging that category.
“Recognising inclusive behaviours, empowering leaders to recognise and reward, encouraging exercise, mindfulness and taking leave when needed should be leading agendas in the months ahead, all with the goal of supporting people and building more resilient, productive workforces”
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WINNERS Using a simple points system to aggregate the judges’ votes, the Excellence Awardee with the top score in a category was named winner. Winners were announced at the awards show on 17 September 2021 and on the Australian HR Awards website. They were also promoted in HRD Australia.
EMMA HARVIE, manager client services, Achievers
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workforces,” said Paul Bridgewater, regional leader, APAC, at pymetrics – sponsor of one of the awards. “Soft skills are the cognitive, social and emotional characteristics inherent in people that are indicators of behaviour and potential; examples include attention, focus, risk tolerance and generosity.”
An international talent market Australia has been hit pretty hard by fire-breaker lockdowns, with employers having to switch from in-office to work from home very quickly. As remote and hybrid models continue to be the norm, Australian organisations have had to work hard to not only retain their mobile talent but take advantage of the new international talent market. Employers are no longer forced to search domestically for new candidates; the remote work revolution means HR can hire from anywhere at any time – something that is set to transform the Australian talent landscape. However, as it stands
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right now, Australia is experiencing a talent shortage. Research by Reward Gateway found that 42% of employees and HR leaders plan on leaving their jobs by year-end, which will have a huge impact on the skills economy. “Just two years ago, employers readily accepted the notion that location incubates talent,” Craig Goldblatt, VP partners and alliances, Globalization Partners – another award sponsor – told HRD. “In the past year and a half, however, companies worldwide began to experience – mostly compulsorily – the remote work model. Today’s context is punctuated with a more challenging talent war, widening skills gaps and closing borders. Talent has become the new oil, and we see that companies that separate from the pack and develop meaningful remote work practices are best able to attract and retain talent. When adopted correctly, remote work provides a bounty of opportunities, allowing companies to expand at realistic and sustainable rates while ensuring
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employees maintain or increase productivity and engagement. A positive double.”
Wellbeing as a priority One of the unforeseen impacts of the pandemic is the toll it has taken on employee mental wellbeing and psychological health. According to the Australian Bureau of Statistics, one in five Australians reported high levels of psychological distress linked to COVID-19 – with levels of depression and anxiety rising. And while this is all intrinsically bound up with the ongoing pandemic, it would be remiss of HR leaders to think that, once COVID-19 is gone, so too are the mental health concerns. One of the topics debated at this year’s Awards was the link between employee mental wellbeing and employer recognition. “What with unblurring the line between home and work and surging social engagement, businesses will need to have a renewed focus on wellbeing if they are to achieve a great employee and customer experience,” said Emma Harvie, manager client services, at award sponsor Achievers. “While for many companies adversity has brought out the best in their teams, other employers need to be taking steps to invest in the physical and mental wellbeing of their teams as part of their recognition and reward strategy. Recognising inclusive behaviours, empowering leaders to recognise and reward, encouraging exercise, mindfulness and taking leave when needed should be leading agendas in the months ahead, all with the goal of supporting people and building more resilient, productive workforces. This can start with saying a big thanks for the past year and a half, acknowledging continued efforts through lockdowns, to ensure employees feel seen, heard and valued.”
“ The 2021 Australian HR Awards provide an opportunity for the community to show solidarity and to put that backpack down for a moment, reflect, take a breath, and celebrate what they have guided the business community through”
Looking to 2022 and beyond If there’s one positive we can take away from the past 12 months, it’s that HR is in a very different space than it was at the start of 2020. Not only have practitioners cemented themselves as strategic business partners, but we’ve seen a real commitment to HR from the boardroom. This year’s Awards really did show that HR isn’t one function – it’s linked to every arm of the business. Seeing CEOs and directors step up and explain how proud they were of their people teams made us feel refreshed and hopeful. HR has always talked about ‘having a seat at the table’ – now they know they do.
Nigel Ward CEO and director, Australian Business Lawyers & Advisors
www.hrawards.com.au
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2021 AUSTRALIAN BUSINESS LAWYERS & ADVISORS
AUSTRALIAN HR DIRECTOR OF THE YEAR
This award recognises an HR leader who has demonstrated excellence at the executive level over the past 12 months. Eligible finalists were senior-level leaders who report to the CEO and manage an HR team. Finalists were judged on their leadership, communication, strategy, drive and results.
WINNER
Sarah Derry Accor
AWARD SPONSOR
Amanda Daly, Redlands City Council Amanda Hart, Dyson Jenny Mate, St John Ambulance Jules Nickson Pole, Deutsche Bank Mari Ruiz-Matthyssen, Melbourne Airport Natalie Nicholson, hummgroup
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AUSTRALIAN HR CHAMPION (CEO) OF THE YEAR This award recognises a CEO who has demonstrated excellence by driving successful HR strategies from the top and putting people at the centre of the organisation. Finalists were judged on their leadership, communication, strategy, drive and results.
AUSTRALIAN BUSINESS LAWYERS & ADVISORS Australian Business Lawyers & Advisors (ABLA) is one of Australia’s leading employment and workplace legal practices. We focus on representing and advocating for business. Our success with clients is founded on the principles of mutual respect, craft, collaboration and communication. Our motto ‘experts make things simple’ sets us apart. Website: www.ablawyers.com.au Phone: 1300 565 846 Email: info@ablawyers.com.au
EXCELLENCE AWARDEES Alex Diab, Business Australia
AUSTRALIAN BUSINESS LAWYERS & ADVISORS
WINNER
Mick Frewen CareFlight EXCELLENCE AWARDEES
“ For me a great leader is someone who makes decisions based on values first and interests second, rather than simply interests. From here you usually see someone playing a long game balancing obligation, respect and performance” Nigel Ward CEO and director, Australian Business Lawyers & Advisors
Benjamin Basil, Eli Lilly Australia & New Zealand David Anderson, Big Red Group Drew O’Malley, Collins Foods Glenn Morgan, Deutsche Bank Jason Tonelli, Performics Mercerbell Simon McGrath, Accor Swati Dave, Export Finance Australia
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AUSTRALIAN HR MANAGER OF THE YEAR
This award recognises an individual who has demonstrated excellence at the management level over the past 12 months. Eligible finalists were mid-level leaders who look after up to 1,000 employees. Finalists were judged on their leadership, communication, strategy, drive and results.
WINNER
FEATURED EXCELLENCE AWARDEE
Robert Feltrin Luke Fleming ICC Sydney EXCELLENCE AWARDEES Brooke Adams, Slalom Australia Jocelyn King, Busy Bees Early Learning Melissa Hume, Autosports Group Peter Bowen, Gold Coast Health Robert Feltrin, A S Harrison & Co Sarah Kokozian, Turbosmart
A S Harrison & Co
As a finalist for the Australian HR Manager of the Year 2020 and 2021 awards, Robert Feltrin is passionate about aligning business strategy with people strategy to help create a sustainable organisation. Currently general manager – OD at A S Harrison & Co, Feltrin has achieved some incredible goals with his team. They have successfully implemented and delivered an HR strategy that has incorporated a number of initiatives – from implementing a mental health and L&D framework to enabling the organisation to reach new record-high engagement scores through its EVP and R&R Program. This has led to AS Harrison & Co being recognised as an HRD Employer of Choice in 2020 and 2021. The HR team at A S Harrison & Co are seen as positive disrupters within the HR industry, challenging what is normality but at the same time always putting people first at the core of what they do. The COVID pandemic has meant the HR rule book has had to be rewritten, yet the HR team at A S Harrison & Co, led by Robert Feltrin, have successfully embedded the ethos of “Working with Covid” within their culture and surroundings. Email: robert.feltrin@harrison.com.au Website: www.asharrison.com.au Phone: 04 3217 4199
www.hrawards.com.au
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HAYS HUMAN RESOURCES PROUD SPONSORS OF THE 2021 AUSTRALIAN HR AWARDS Hays Human Resources was proud to sponsor the Australian HR Team of the Year <1000 award at this year’s Australian HR Awards. We’re thrilled to support an event that recognises and celebrates success in the HR industry.
Reach out to your local Hays Human Resources office to speak with a recruiting expert to power your business or transform your career. 10
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EVENT PARTNER
AUSTRALIAN HR RISING STAR OF THE YEAR
HAYS
This award recognises an individual who has demonstrated excellence in their first five years of work in an HR role. Finalists were judged on their leadership, communication, strategy, drive and results.
This award recognises an HR team within an Australian organisation with up to 1,000 employees that has demonstrated excellence over the past 12 months. Finalists were judged on their overall team performance, including leadership, communication, strategy, drive and results.
WINNER
AUSTRALIAN HR TEAM OF THE YEAR (≤ 1,000 EMPLOYEES)
WINNER
Emma Quirk Australia Post
Investa
EXCELLENCE AWARDEES
EXCELLENCE AWARDEES
Adelle Reid, Endeavour
Australian Financial Complaints Authority
Brittany Bell, Rozelle Interchange Project
Business Australia
Chui Ann Lee, Schneider Electric
Danone
Jack Simmons, Accor
Novotech
Jacqueline Chow, CareFlight
QinetiQ
Lucinda Thomas, The Kraft Heinz Company
The Kraft Heinz Company
Shelley Kennedy, RAAF
VERTO
AWARD SPONSOR
HAYS We understand that HR professionals are critical to the future growth of any company. That’s why we’re proud to sponsor the Australian HR Awards again in 2021. We are the recruiting experts for the human resources industry. We offer a personalised recruitment service to guide you through every stage of the recruitment process, while our HR career advice will ensure you achieve your work ambitions. Website: www.hays.com.au
“ The pace of change has accelerated far quicker than we could have ever imagined, and as leaders we need to pivot our HR teams so they’re best equipped to respond to the new challenges as we emerge from cyclical lockdowns. It’s more important than ever to build a strong and effective HR team fit for purpose in this current climate” William Prest Senior manager, Hays Human Resources
www.hrawards.com.au
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Soft Skills, Hard-and-Fast Results. Gain the data and insights you need to meet the demands of the next-generation workforce. Unlock actionable insights you can leverage today to answer key talent management questions and implement more scalable, fair, and personalized workforce strategies for tomorrow.
91% of all HR leaders already agree soft skills are essential to the future of work
2/3
of all jobs by 2030 will be soft skill-intensive occupations
Connect with our team today >
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pymetrics.ai
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PYMETRICS
AUSTRALIAN HR TEAM OF THE YEAR (>1,000 EMPLOYEES)
This award recognises an HR team within an Australian organisation with more than 1,000 employees that has demonstrated excellence over the past 12 months. Finalists were judged on their overall team performance, including leadership, communication, strategy, drive and results.
WINNER
Deloitte Australia
AWARD SPONSOR
pymetrics PYMETRICS pymetrics is redefining hiring and talent management using data-driven behavioural insights and audited AI to create a more efficient, effective and fair hiring process across the talent life cycle. Millions of job candidates around the world have played pymetrics’ games, and the technology is compliant in 100-plus countries, 27 languages and across the web, Android and iOS apps. pymetrics leverages soft skills and fairnessoptimised AI technology to help enterprise companies build diverse teams of top performers. Website: www.pymetrics.ai Email: info@pymetrics.com
EXCELLENCE AWARDEES
Craveable Brands genU H&M AUNZ Johnson & Johnson PepsiCo ANZ REA Group Telstra
“ Organisations and HR functions have seen soft skills emerge as the real driver for quick recovery and future-proofing of their workforces. A focus on soft skills will help HR teams overcome the tight talent market by focusing on potential rather than experience. Soft skills can also be paired with hard skills, giving companies more data to make informed decisions on strategies for flexible working or a cross-functional return to the workplace” Paul Bridgewater Regional leader, APAC, pymetrics
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2021 EMPLOYER OF CHOICE (PUBLIC SECTOR & NFP) This award recognises the best public sector or not-for-profit organisation to work for in Australia. Finalists were judged on their leadership, engagement, communication and employee benefits.
WINNER
FEATURED WINNER
Export Finance Australia Export Finance Australia is a great example of what workplaces can achieve when they value their employees and customers equally. This certified Great Place to Work, and one of Australia’s Wrk+ Best Places to Work, believes that placing organisational culture at the heart of what it does will ensure ongoing success. This is reflected in the company’s strong, engaging work culture, which is focused on creating a sense of belonging, purpose and achievement.
Export Finance Australia
EXCELLENCE AWARDEES
Achieve Australia Cancer Council Queensland CareFlight Level Crossing Removal Project Penrith City Council The Disability Trust VERTO
Export Finance Australia’s leadership programs and values have inspired loyalty among employees. Here are some of the highlights of its people-first approach: Inclusivity The leadership of Export Finance Australia have actively worked to create an inclusive culture that promotes growth and nurtures belonging. Teams are allowed to thrive and feel supported through the ability to get involved in organisational culture initiatives, including the Culture Champions, the Innovate Reconciliation Action Plan Working Group, many strategic leadership programs, and the women’s leadership program. Strong diversity Export Finance Australia is very focused on creating career pathways for its Indigenous employees. More than half of the company’s employees were born overseas, 41% are bilingual or multilingual, and 54% have lived overseas. Export Finance Australia is also an advocate for gender balance achieved with women’s representation on the Executive and Senior Leadership Team at 43% and 46% respectively. Engagement Even during the most challenging times, Export Finance Australia has been able to prioritise the wellbeing of its employees and support a safe and happy workforce. In 2021, the company received an engagement score of 87% and an Employee Net Promoter Score of 88%, acknowledging its commitment to its people and workplace culture. Furthermore, 98% of Export Finance Australia employees agree that they have the flexibility they need at work. Email: info@exportfinance.gov.au Website: www.exportfinance.gov.au Phone: 1800 093 724
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EMPLOYER OF CHOICE (PUBLIC SECTOR & NFP)
FEATURED EXCELLENCE AWARDEE
Achieve Australia Achieve Australia is proud to have received this achievement and acknowledgement at the Australian HR Awards. Following a leadership restructure, over the last 12 months it has implemented significant workplace change, with key HR achievements including a cultural reset and alignment, organisational redesign of its frontline service delivery team, and a leadership strategy to drive high performance. The company responded rapidly to changing COVID-19 restrictions to ensure its vulnerable clients, many with profound and complex disabilities, were kept safe. Achieve Australia led the way for the sector with its COVID response, establishing new and innovative service models, detailed risk mitigation frameworks, and policies to mitigate risk and escalate should one of its staff or clients test positive for COVID. It campaigned to ensure clients and the people who support them were vaccinated as a matter of priority. Achieve Australia’s organisational redesign focused management. They co-designed consistent leadership expectations, developing leadership and culture initiatives to enable their teams to manage uncertainty and positively impact performance. Their frontline services restructure launched a new service delivery model delivering clear and focused performance expectations and a less casualised workforce. This has driven a reduction in staff turnover, assisting with stability and better client support. The company’s cultural reset began in 2020 and continues through 2021. It focuses on building an innovative and connected culture program to manage and develop an intentional culture. Achieve Australia utilised key culture change levers, including leadership, mindsets and behaviours, symbols, systems and structure to drive, track and monitor performance and engagement. Achieve Australia was named in the top 10 in the Government, Education and Not-for-Profit category of the 2021 Australian Financial Review BOSS Best Places to Work list for its workforce initiatives. Achieve Australia’s people, performance and culture executive, Lorraine Salloum, has been recognised by the World Employee Experience Institute as an Employee Engagement Hero. Email: marketing@achieveaustralia.org.au Website: www.achieveaustralia.org.au Phone: 1300 22 44 38
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2021 EMPLOYER OF CHOICE (>1,000 EMPLOYEES)
This award recognises the best organisation to work for in Australia with more than 1,000 employees. Finalists were judged on their leadership, engagement, communication and employee benefits.
WINNER
FEATURED WINNER
PepsiCo ANZ PepsiCo ANZ
EXCELLENCE AWARDEES
Accenture Busy Bees Early Learning Craveable Brands Publicis Groupe Schneider Electric VetPartners
Aligned to the PepsiCo mission to create more smiles with every sip and every bite, PepsiCo ANZ creates smiles for its employees by providing meaningful growth opportunities to build successful careers, and a diverse and inclusive workplace where people are committed to delivering exceptional performance. As a result of its commitment to building a workplace where all employees can flourish, PepsiCo ANZ has seen significant increases in levels of engagement, commitment and organisational health. Some of the initiatives contributing to this achievement include: increased automation and digitalisation (of HR processes in particular), thereby increasing efficiency and positively impacting employee experience revamping of PepsiCo’s approach to flexible work with the removal of formal start/finish times for professional employees (and being accredited as one of 11 FlexReady organisations) broadening its approach to its diversity and inclusion agenda with the introduction of its First Peoples strategy strengthening of key leadership and technical capabilities to enable future growth reshaping its learning and development strategy to align to the future of work and ANZ business strategy, and a move away from a ‘talent’ first approach to a ‘people’ first mindset continuing to evolve its ‘Live Better’ program – a healthy living agenda built around three core pillars: Better Bodies, Better Balance and Better Bonds embedding of The PepsiCo Way (a set of globally defined behaviours) into its ways of working, which set the organisation’s strategic agenda and are integrated into key business decisions Website: www.pepsico.com.au
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EMPLOYER OF CHOICE (>1,000 EMPLOYEES)
FEATURED EXCELLENCE AWARDEE
Craveable Brands Craveable Brands has a vision to be a powerhouse of craveable food brands with unparalleled scale, capability and people. The team at Craveable Brands are passionate about people and food. They work together to build better experiences for their customers, partners and people. The last 12 months have provided Cravers with a chance to look at things differently. In the face of significant operational challenges and opportunities, adjusting the existing strategic and tactical approach was critical to achieving a record performance year across the Craveable Brands Group. The pandemic forced the leadership team to challenge assumptions around pace in decision-making and gave them an opportunity to truly see the value in the scale of a genuine group approach. Real efficiency was gained by centralising the pandemic response and adopting consistent messaging across the brands. Empowering operational leaders to make decisions quickly was also key to enabling talented individuals to accelerate development, leading to many internal promotions and development opportunities. The focus on safety was also sharpened, with real success achieved via the implementation of a new WHS MS system that exceeded benchmarks against ISO standards. Above all, a genuine focus on wellness and improved communications meant that Cravers knew what was happening in real time. A new wellness strategy, an updated learning approach with the inclusion of multiple new offerings, and the introduction of a comprehensive new compliance approach have all made 2020/21 a year to remember. Email: amanda.borg@craveablebrands.com Website: www.craveablebrands.com
www.hrawards.com.au
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2021 BEST LEADERSHIP DEVELOPMENT PROGRAM
EMPLOYER OF CHOICE
This award recognises excellence and innovation in leadership development programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
This award recognises the best organisation to work for in Australia with fewer than 100 employees. Finalists were judged on their leadership, engagement, communication and employee benefits.
WINNER
WINNER
(1–99 EMPLOYEES)
Johnson & Johnson
EXCELLENCE AWARDEES
EXCELLENCE AWARDEES
KPMG’s Future Partner Development Program
Big Red Group
Deloitte Australia
Halcyon Knights
EY
Howden Australia
Origin Energy
LiveHire
Level Crossing Removal Project
Mindbody
Energy & Water Ombudsman Victoria
Varian
Zurich Financial Services
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Bendelta
Edwards Lifesciences
EVENT PARTNER
EMPLOYER OF CHOICE (1–99 EMPLOYEES)
FEATURED WINNER
Bendelta Bendelta is a leading management consultancy, founded over 18 years ago, that enables organisations, teams and individuals to reach their full potential. Its vision is to directly enable one million people to achieve more of their potential, and then, through cascading impact, indirectly transform the lives of one billion people. Bendelta knows that to achieve its vision it must indeed live it, and that means making Bendelta the best place to work in the world. The team are dedicated to making Bendelta what they strive to create with their clients: organisations that are both a 10/10 on impact and a 10/10 on flexibility and enjoyment. Being awarded the 2021 Employer of Choice award shows that Bendelta is on the right path. To achieve their goals, the team at Bendelta put a culture of leadership and adaptation at the centre of their work. An innovative ‘Pod’ team leadership model and coaching program adds to the company’s numerous benefits to create a climate of fun, engagement, innovation, impact and camaraderie. The Pods provide an opportunity to democratise leadership at all levels and increase consistency of the Bendelta experience. Pods are responsible for three key outcomes: Potential, Performance and Wellbeing. A real-time Impact Framework provides all individuals and Pods with the data and insights to keep sovereignty over their own performance and decisions for balancing impact and wellbeing. Bendelta’s high-performing valued team members also have access to a range of benefits, including:
five weeks’ annual leave an additional ‘Bendelta Long Weekend’ each July to focus on self-care Christmas Eve, the last working day of the year, treated as an extra holiday to be able to enjoy Christmas Day with family and friends 14 weeks’ paid parental leave professional development budgets for team-driven learning choices a whole-of-company team day every month to connect, share and create together fully flexible work arrangements between 60% and 100% of time
Email: info@bendelta.com Website: www.bendelta.com Phone: +61 2 9232 3401
www.hrawards.com.au
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2021 BEST LEARNING & DEVELOPMENT PROGRAM
EMPLOYER OF CHOICE
This award recognises excellence and innovation in training and development programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
This award recognises the best organisation to work for in Australia with between 100 and 999 employees. Finalists were judged on their leadership, engagement, communication and employee benefits.
WINNER
WINNER
(100–999 EMPLOYEES)
Investa Property Group Innovation Institute
Adobe
EXCELLENCE AWARDEES
EXCELLENCE AWARDEES
Deloitte Australia
Australian Catholic Superannuation
EY – Transformation Realised Summit
Business Australia
hipages
Danone
Marsden State High School
Diageo
Silver Chain – Group Capability Team
Eli Lilly Australia and New Zealand
The Disability Trust
Hewlett Packard Enterprise
The Kraft Heinz Company
hipages Investa QinetiQ The Kraft Heinz Company
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EVENT PARTNER
EMPLOYER OF CHOICE (100–999 EMPLOYEES)
FEATURED EXCELLENCE AWARDEE
Eli Lilly Australia and New Zealand In a rapidly changing environment, Lilly employees are empowered to unleash their potential, be their authentic selves, challenge the status quo, and know their voice matters as they make a difference. Grounded in the core values of Respect for People, Integrity and Excellence, Lilly employees work as one team, helping them get better, together. In 2021 Lilly is one of ANZ’s best places to work, as evident from their work on employee engagement, development, wellbeing, diversity, equity and inclusion. In the past 12 months, Lilly’s employee engagement was at 80%, employee retention at 77%, and job satisfaction at 74%. Lilly has a strong commitment to diversity, equity and inclusion, with 63% of its leadership being female, and in the past 12 months 62% of employees promoted to leadership positions were female. Lilly invests in employee wellbeing through several initiatives, including its ‘Live Your Best Life’ wellbeing program and training. Employee satisfaction and engagement were also seen through Lilly’s peer-to-peer recognition program, which led to more than 1,000 recognitions being shared over the last 12 months. Website: www.lilly.com.au
“ As a global leader that was founded 145 years ago and called ANZ home for over 60 years, our employees are united by our purpose to make life better for people. It is this common purpose that makes our people exceptional and Lilly a great place to work” Jamie Preston Senior director human resources, Eli Lilly Australia and New Zealand
www.hrawards.com.au
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Digital Tax Chat Week Digital Tax Chat Week
Employees can conveniently Employees can conveniently book their annual tax chat book tax their chat onlinetheir and annual meet with online meet their YOUtaxand agent viawith phone, YOUtax agent via phone, Teams or Zoom. Teams or Zoom.
07 5301 9217 07 5301 9217 hello@youtax.com.au hello@youtax.com.au YOUTAX.COM.AU YOUTAX.COM.AU
Corporate Discount Corporate Discount
Employees receive 20% off our Employees receive individual 20% off our already affordable already affordable individual tax return preparation service. tax preparation Visitreturn our website for ourservice. Visit our website transparent, fixedfor feeour prices. transparent, fixed fee prices.
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EVENT PARTNER
YOUTAX
BEST HEALTH & WELLBEING PROGRAM This award recognises excellence and innovation in workplace health and wellbeing programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
AWARD SPONSOR
YOUTAX
WINNER
Charter Hall
EXCELLENCE AWARDEES
Coles Group Deutsche Bank Randstad Australia
YOUtax is an award-winning innovative digital accounting firm offering financial wellbeing programs to employees of Australia’s leading corporations. Our program provides employees with access to tax and financial wellbeing education delivered by qualified experts on topics such as superannuation, tax, investments, and more. Employees receive a 20% corporate discount on YOUtax’s tax return preparation service. Employees can personally connect with their YOUtax accountant via phone, Teams or Zoom for individualised tax advice to improve their annual tax position and overall financial wellbeing. Website: www.youtax.com.au Email: hello@youtax.com.au Phone: 07 5301 9217
Starlight Children’s Foundation SydWest Multicultural Services Telstra Unilever Australia
“ YOUtax is proud to be able to alleviate some of the financial burden by educating employees about work from home deductions through our webinars, and helping them to get the best possible tax outcome with our personals advice and lodgements. We are the reassurance Australian employers are looking for when recognising the need for tax and financial services as an essential element of employee wellbeing programs”
Emma Baxter CEO/founder, YOUtax
www.hrawards.com.au
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2021 BEST RECRUITMENT CAMPAIGN
BEST GRADUATE DEVELOPMENT PROGRAM
This award recognises excellence and innovation in recruitment and employer branding campaigns and initiatives. Finalists were judged on consultation, strategy, implementation and results.
This award recognises excellence and innovation in graduate development programs and initiatives from any organisation in Australia. Finalists were judged on consultation, strategy, implementation and results.
WINNER
WINNER
Youi
Marsden State High School
EXCELLENCE AWARDEES
EXCELLENCE AWARDEES
Australia Post
Coles Group
BHP
Colin Biggers & Paisley Lawyers
deliberatepractice
EY
Hastings Deering
QinetiQ
Rio Tinto
Planet Innovation
Startek Australia
Schneider Electric
TSA Group
Steadfast Group TransGrid
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www.hrawards.com.au
EVENT PARTNER
FEATURED WINNER
Marsden State High School Marsden SHS has approximately 3,200 students and has experienced significant growth over the last five years, increasing in size from around 2,000 students in 2017. This has meant that the school has had to become an industry leader in the attraction and retention of staff, culminating in recognition with this year’s Australian HR Award for Best Graduate Development Program. Marsden SHS works with all the major Queensland universities and trains over 350 pre-service teachers each year. With a workforce in excess of 300, the school has developed industry-leading programs to support new staff all the way through to experienced leaders. In a time of teacher shortages and low retention rates, Marsden SHS has a 95% retention rate for beginner teachers within the profession after five years – considerably higher than the industry rate, with reports showing that up to 40% of Australian teachers leave the profession within the first five years. Executive principal Andrew Peach said, “Our school community is exceptionally proud of our work in the staff development and performance space. We’ve worked really hard to ensure our systems to attract and retain the highest-quality staff are world-class. This award is great recognition of the work of deputy principal Michael Smith and our staff team who have provided such a great collaborative and supportive learning environment at the school for students and staff alike.” Marsden SHS is one of the country’s largest schools, and it takes its role as a leader in educational HR very seriously, both nationally and internationally. The Marsden SHS programs are highly sought after, with educators engaging with the school to learn on a regular basis. “Our recent School Review conducted by the Department of Education highlighted our learning culture and praised the work we have done to establish a high level of autonomy for our very professional workforce”, said Peach. Email: principal@marsdenshs.eq.edu.au Website: www.marsdenshs.eq.edu.au Phone: 07 3299 0555
www.hrawards.com.au
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EVENT PARTNER
GLOBALIZATION PARTNERS
BEST REMOTE WORK STRATEGY This award recognises excellence in virtual and remote work programs and practices. Finalists were judged on level of innovation, employee engagement, productivity and results.
WINNER
Vix Technology
EXCELLENCE AWARDEES
Big Red Group DBM Consultants Findex Golf Australia REA Group TikTok Australia Varian
AWARD SPONSOR
GLOBALIZATION PARTNERS Hire anyone, anywhere, quickly and easily. Use our AI-driven, automated, fully compliant global Employer of Record platform powered by our in-house worldwide HR experts. Leave the complexities of global employment to the named industry leader that consistently attains 97% customer satisfaction ratings. With Globalization Partners, you can succeed faster. Website: globalization-partners.com
“ When adopted correctly, remote work provides a bounty of opportunities, allowing companies to expand at realistic and sustainable rates while ensuring employees maintain or increase productivity and engagement. A positive double” Craig Goldblatt VP partners and alliances, Globalization Partners
www.hrawards.com.au
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Subscribe to the most reliable news source for Canada’s most influential HR decision makers
REAL-TIME WEB SERVICE Breaking news, in-depth profiles, features, special reports and more
DAILY E-NEWSLETTER Daily news service delivered straight to your inbox every morning
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www.hrawards.com.au
EVENT PARTNER
SERVICENOW
BEST WORKPLACE FLEXIBILITY PROGRAM This award recognises excellence and innovation in workplace flexibility programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
AWARD SPONSOR
SERVICENOW
WINNER
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.
Telstra
EXCELLENCE AWARDEES
Diageo Hollard Insurance Johnson & Johnson NSW Department of Premier and Cabinet PepsiCo ANZ Queensland Rugby League WentWest
Website: www.servicenow.com Phone: 02 9321 2200 Email: info-anz@servicenow.com
“ Employees today want to know that they are realising their full potential at work, and companies need employees to be their best. Creating digital workflows that make routine work easier, simpler and faster frees up people to focus on the more challenging, essential and fulfilling aspects of their jobs. That’s how value is created. Great experiences unlock productivity, for people and companies” Pat Wadors Chief talent officer, ServiceNow
www.hrawards.com.au
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2021 1 DECEMBER 2021 | ONLINE
Gone are the days of the traditional nine to five. We’ve entered a new era of work – one that features flexible schedules, hybrid or remote options, a multigenerational workforce, and a renewed focus on soft skills like empathy. Join us at the Learning & Development Summit Australia & New Zealand and discover the strategies that organisations need to upskill their workforces for the modern era. Presented by learning leaders from top companies, this virtual summit will include insightful keynote sessions, engaging panel discussions and informative case studies focusing on topics ranging from the future of L&D and the new world of work, to harnessing emerging L&D technology, interpreting L&D data and metrics, and building a strong learning culture in the workplace. FEATURED SPEAKERS:
ANNA BUBER FAROVICH
Chief People & Culture Officer
Zip Co
Event Partner
ANDREW FOX
MAREE HOWARD
DIANAH WARD
CAROLYN VISO
Mars
Life Without Barriers
Canva
Phocas
Global Head of Leadership Development
Head of Organisational Development
Global Head of Leadership, Learning & Development
Head of Learning & Development
Silver Sponsors
Gold Sponsor
REGISTER HERE Official Publication
Organised by
#HRDLearnDev facebook.com/HRDAustralia 30
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twitter.com/HRDAustralia
EVENT PARTNER
SERVICENOW
BEST WORKPLACE FLEXIBILITY PROGRAM
FEATURED WINNER
Telstra As Australia’s leading telecommunications and technology company, Telstra’s purpose is to build a connected future so everyone can thrive. Guided by its purpose and values, Telstra has reimagined its workplace experience with flexibility and employee experience at its heart. Its Future Workplace Experience program initiatives, informed by employee feedback and delivered by a cross-company team, have positively impacted its people and customers. These initiatives have contributed to increased female participation in Telstra’s workforce, including women in executive and other leadership roles now at 35% and 31% respectively, a regional workforce commitment of 14%, and providing 90% of its people with the flexibility they need to meet both work and personal needs. Initiatives include: 1. Agent@home technology – keeping customers connected and providing greater flexibility for contact centre employees 2. ‘Location agnostic’ recruitment – supporting office and contact centre employees to work from almost anywhere 3. MyHome Toolkit – supporting Telstra’s people to work safely and effectively from home with essentials such as desk, monitor, keyboard, chair 4. Hybrid Habits – supporting employees to build habits that enable them to work effectively, collaborate, socially connect, and manage their energy and wellbeing Telstra is now well positioned to achieve its next goal – part of its recently announced T25 strategy – to ensure Telstra truly is the place people want to work, enabling them to live their best lives. Email: julian.clarke@team.telstra.com Website: www.telstra.com.au Phone: +61 3 8694 0231
www.hrawards.com.au
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To request a demo please logon to achievers.com/au/demo/ or to a sales representative call us on 1800 752 358 32 speak www.hrawards.com.au
EVENT PARTNER
BEST USE OF TECHNOLOGY
This award recognises excellence and innovation in the use of human capital technology by an in-house HR team. Finalists were judged on consultation, strategy, implementation and results.
ACHIEVERS
BEST REWARD & RECOGNITION PROGRAM This award recognises excellence and innovation in employee reward and recognition programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
AWARD SPONSOR
ACHIEVERS AUSTRALIA WINNER
WINNER
Ausgrid
EXCELLENCE AWARDEES
Youi
Website: www.achievers.com/au
EXCELLENCE AWARDEES
Apiam Animal Health
BGIS
Australia Post
Colin Biggers & Paisley Lawyers
Brisbane Motorway Services
Edwards Lifesciences
Gold Coast Health
Marsden State High School
Rio Tinto Tata Consultancy Services
National Disability Insurance Agency
Transport for NSW
Pepper Money
TSA Group
Sodexo
VetPartners
Achievers’ employee voice and recognition solutions bring your organisation’s values and strategy to life by activating employee participation and accelerating a culture of performance. Achievers leverages the science behind behaviour change so your people and your organisation can experience sustainable, data-driven business results.
“ The last year has been one of extraordinary change in the world of work, what with social distancing and remote working, and this has caused companies to innovate, pivot and restructure in response to fast-changing market conditions. It’s a fair bet the average Aussie workplace of 2022 will look vastly different and operate in a significantly different way from its 2019 counterpart” Emma Harvie Manager client services, Achievers
www.hrawards.com.au
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www.hrawards.com.au
EVENT PARTNER
CERIDIAN
BEST WORKPLACE DIVERSITY & INCLUSION PROGRAM This award recognises excellence and innovation in diversity and inclusion programs and initiatives. Finalists were judged on consultation, strategy, implementation and results.
AWARD SPONSOR
CERIDIAN WINNER
Allianz Australia Insurance
EXCELLENCE AWARDEES
Accenture Deloitte Australia Deutsche Bank Diageo EY Gold Coast Health Hastings Deering (Australia) RMIT University University of Queensland Zurich Financial Services
Ceridian HCM Holding Inc. (“Ceridian” or the “Company”) (NYSE:CDAY) (TSX:CDAY) is a global human capital management software company. Dayforce, our flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management and talent management functionality to more than 5,000 customers across the globe. Today, Ceridian is the most comprehensive HCM and payroll solution in Asia-Pacific Japan, bolstered by the recent acquisitions of Australia-based Ascender and RITEQ, and Singapore-based Excelity. Our platform is used to optimise management of the entire employee life cycle, including attracting, engaging, paying, deploying and developing people. Ceridian has solutions for organisations of all sizes. Website: www.Ceridian.com Twitter: @Ceridian Phone: 1800 324 928
“ HR leaders need to take an active role in innovatively adapting their diversity, inclusion and belonging programs to the environment, and create opportunities for people to connect with their colleagues, enabling a sense of belonging” Kelly McFadden General manager, people and culture, Ceridian
www.hrawards.com.au
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A LOOK BACK: THE 2020 WINNERS AUSTRALIAN BUSINESS LAWYERS & ADVISORS AUSTRALIAN HR DIRECTOR OF THE YEAR
AUSTRALIAN HR MANAGER OF THE YEAR
AUSTRALIAN RISING HR STAR OF THE YEAR
Kathryn Agius, Gateway Motorway Services
Ashleigh Pickrell, Allianz Australia
HAYS AUSTRALIAN HR TEAM OF THE YEAR (≤ 1,000 EMPLOYEES)
AUSTRALIAN HR TEAM OF THE YEAR (> 1,000 EMPLOYEES)
Insight
Kmart
EMPLOYER OF CHOICE (1–99 EMPLOYEES)
EMPLOYER OF CHOICE (100–999 EMPLOYEES)
EMPLOYER OF CHOICE (>1,000 EMPLOYEES)
ghd hair
Investa
Deloitte Australia
REDKITE EMPLOYER OF CHOICE (PUBLIC SECTOR & NFP)
BEST CHANGE MANAGEMENT STRATEGY
BEST GRADUATE DEVELOPMENT PROGRAM
The Disability Trust
Hume Community Housing
VetPartners
BEST HEALTH & WELLBEING PROGRAM
BEST LEADERSHIP DEVELOPMENT PROGRAM
BEST LEARNING & DEVELOPMENT PROGRAM
Johnson & Johnson
EY
McDonald’s Australia
BEST RECRUITMENT CAMPAIGN
ACHIEVERS BEST REWARD & RECOGNITION PROGRAM
BEST USE OF TECHNOLOGY
Ivan Pierce, Youi
AUSTRALIAN BUSINESS LAWYERS & ADVISORS AUSTRALIAN HR CHAMPION (CEO) OF THE YEAR Annette Kimmitt, MinterEllison
Serco Asia Pacific
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Youi
Employsure
JOBACCESS BEST WORKPLACE DIVERSITY & INCLUSION PROGRAM
BEST WORKPLACE FLEXIBILITY PROGRAM
QBE Insurance Australia
Deloitte Australia
www.hrawards.com.au
EVENT PARTNER
2021 JUDGING PANEL Thank you to our esteemed judges for lending their time and expertise to help recognise and celebrate excellence in the HR profession
AMANDA REVIS
AMY WATTS
ASHLEE HODSON
BELINDA WATTON
Managing director, Insight Consulting Group
Vice president talent and culture, Accor Apartments & Leases
Team leader HR projects, Canterbury Bankstown Council
Executive general manager, Services, Energy Queensland
BRECKON JONES
CAROLINE MONZON
Board advisor Crewmojo.com; head of employee experience, Deloitte Australia
Executive director people and culture, Development Victoria
SELVI KANNAN
FIONA CORBETT
Academic and course chair management and innovation, Victoria University Business School
National manager workplace advice, Australian Business Lawyers & Advisors
GILLIAN DAVIE
GILLIAN FOLKES
GRAHAM GUBBELS
JIM GRANT
Head of HR, AMP Australia
Executive general manager, culture and leadership, IAG
Head of employee development, Medibank
Partner, Jim Grant & Associates
JODIE BEESON
KAYLENE LITTLE
Principal, Beeson HR Consulting
Head of people and communities, Tassal Group
Bestselling author, speaker and coach; leadership and careers expert
Human resources manager, Business Australia
MATHEW PAINE
MICHELLE FENWICK
NADINE CASTLE
Department of Planning, Industry and Environment
Executive director people and culture, Northern Health
Director, The Culture Group
NATALIE BRITT
NIGEL WARD
PATRICK MEDD
PAUL BIRCH
Former director of human resources, International Convention Centre
CEO and director, Australian Business Lawyers & Advisors (ABLA)
Director global learning – consulting, EY
Chief people and culture, customer and communications officer, Transdev Australasia
MARIA VOUKENAS Head, human resources, Victor Chang Cardiac Research Institute
PETER HARTNETT General manager people and culture, Sanitarium Health and Wellbeing
SALLY SINCLAIR CEO, National Employment Services Association
PIP HENRY-MOORE (RUSSELL) Vice president, strategy, innovation and commercial operations – Pacific, Schneider Electric (Australia)
KELLIE TOMNEY
SARAH SAMMUT Executive leader of business improvement and change, Disability Services Australia
LAINA ZAHRI
SHAWN WILKEY Director, Department of Defence
SIMONE ROBARDS
DIMITRIA GROUTSIS
Director people and performance, City of Canterbury Bankstown
Associate professor in the discipline of work and organisational studies, University of Sydney Business School
www.hrawards.com.au
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EVENT PARTNER
AWARD SPONSORS
pymetrics OFFICIAL MEDIA
ORGANISER