New Hope Housing - Newsbriefs
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Newsbriefs Rethinking Homelessness since 1977
New Hope Housing, Administration Office 8407-E Richmond Highway, Alexandria, VA 22309 703-799-2293
Volume 18 Issue 7
October 1, 2014
We Run For Hope! It is almost time for the 4th Annual Rock and Stroll to End Homelessness! New Hope Housing is part of an Alexandria coalition of nonprofits hosting a 10K, 5K, and 1K Fun Run/Walk on Saturday, October 11th. The races start at 8 am and 9 am and are followed by a family-friendly festival in John Carlyle Square Park. We have sponsors to make sure that all families and residents who wish to attend can, free of charge. (Please get names and ages to Jan and Nicole as soon as possible.) Do you want to run, walk, or volunteer? We’d love to have you!
Register to join our team “We Run For Hope”: https://runsignup.com/RaceGroups/10271/Groups/32063
Rock and Stroll Festival Not a runner/walker? Don't miss out! Following the Run, the Rock and Stroll Festival will feature fun and games for the whole family: Zumbathon - Yoga - Hula Hoop Jam - Cornhole Kids Activities - Live Music - Food and more! Buy tickets for the Run or just for the Festival alone. https://runsignup.com/RaceGroups/10271/Groups/32063 All Run Registrations include Festival admission and participation.
Want to make a greater impact? VOLUNTEER: https://runsignup.com/RaceGroups/10271/Groups/32063
New Hope Housing - Newsbriefs
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Yvonne Kedoin Gives Kudos To:
Ollie Dawson Gives Kudos To:
All of the ACS Case Management and RSS staff, but especially full-time staff; Arnita, Greg, Eden, Ellen, Janine, Natalie, Pam, Richard, and Stephanie for putting up with all of the roofing work taking place here. We appear to be in the final stages of work completion and I believe everyone has survived the smell from the roofing glue, the drilling, and the unexpected power outages (and unexpected fire drills). I believe that it’s all been worthwhile and that staff and residents will feel the difference this winter when we have the heat on!
Roscoe for continuing to do a great job with the residents and for keeping everything organized.
Ellen Shepard and residential staff for some great teamwork and communication! Thanks to you and your referral to emergency mental health, a young lady who came to us as an emergency overnight seeking shelter received some critical mental health assistance that may have saved her life. Stacie Thomas for her willingness to help out while the rest of us went to trainings and meetings.
Alyss Aune Gives Kudos To: Thank you to all the staff who worked on the RFP! Thank you to all the RSS Staff who filled in the 5pm-1am shift until the position was filled!
Alba Mathewson Gives Kudos To:
Alex for all your help with my OOP Snacks. Zach for including MP residents in your activities. Clarence for giving a motivating speech to my OOP Class.
Pam Michell Gives Kudos To: More thanks and kudos than anyone can imagine for the team that worked on the RFP. To Susan V. and your pivot tables, Mike for your oversight and review of all the budget numbers (and there were ALOT), to LaKesha for your organization, attention to detail, and strict timeline, to Dana for digging for all sorts of info in HMIS (some of it non-existent), Tonya for responding to so many emails from me about everything under the sun, to Jo for your eagle eye and hand-holding when I started to freak out. But it’s DONE! Thanks for all the rest of you for doing your jobs and keeping the place going while we were distracted.
Tava White Gives Kudos To: The Mondloch Place and Mondloch House team for holding everything down while I was on vacation!!!
NHH Staff for their hard work and support of our clients. Khristina for stepping into the shelter case manager role with such ease
Special KUDOS to Tonya and Ollie who would remind me that I was on vacation when I called to check in. MONDLOCH Team is the #1 Team!! You guys ROCK!!
Shanice for her diligence and hard work with community clients and preventing their homelessness
Oliver Reid Gives Kudos To:
Alyss and Bahira for sharing client stories for the Helping Hand application.
I want to wish Jamie Davis immense success as she transitions to follow her dreams. Thanks for all of your hard word during your tenure at New Hope Housing. You will be missed as a vital part of the CST.
Lara for writing her thoughts on working with her clients.
LaKesha McGuire Gives Kudos To:
Jan Sacharko Gives Kudos To:
Everyone who helped me review, organize, print, assemble, pack, and load the RFP documentsLara, Dana, Jo, Nicole, Jan, Susan V. and Mike I give you my greatest appreciation.
Resident expresses appreciation to New Hope Housing Staff Member Good Day, Mr. Reid. Megan Carter is some kind of wunderkind, some sort of walking get-it-done phenom. When I first met her, I was pretty depressed, certain no one would help me find a place of my own; even sure I *couldn't* be helped because of my spotty credit history (mostly because of doctor and hospital bills) and constant moves from one seedy room to another. When I met Megan for the first time on Friday, May 23, 2014, she immediately put me at ease. My first impression of her was that she is intelligent, knowledgeable, and empathetic. For some reason, as I related my story to her I began to cry. Embarrassed to the core, I apologized to her and tried to stop the tears. But, as it turned out I had kept the pain inside for so many years there was no stopping them. Megan watched, spoke gently to me, consoled and comforted me, then arose to get some facial tissue. She wasn't *overly* comforting (suffocating) or falsely "concerned" as some professional people seem to be when they're dealing with a stranger's deep emotions. Just like the story about the 3 bears' porridge, she was just right. Be glad you have her on your staff. This bright and shining star has made me extremely happy, has helped me find my present home which, though not perfect, is the first real home I've had since 2001. After years of bouncing from pillar to post, of living in private homes where I was in danger of being harmed by strangers, where I was actually attacked by a landlord's wife . . . After all that, I grew a very tough exterior that few people have been able to crack. I felt comfortable enough with Megan to allow my considerable pain to surface and momentarily overtake me. She's also been a great booster/supporter and has given me wonderful advice. Please place this in her file. She's going to go places, I believe, and I hope you'll help her along the way. She's one of those rare ones, Mr. Reid! Thank you for your time. BA II Case Manager on the Community Services Team
New Hope Housing - Newsbriefs
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OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Operations Assistant This is a NEW Full Time position working for the Director of Operations. Will assist in all areas of operations including donation pickups and drop-offs, repair work in areas such as furniture, plumbing, home maintenance issues, installation of everyday household items, etc.; custodial/janitorial work as needed. Qualifications include: Flexibility in work schedule as you may be called upon 24/7 in an emergency, must have a valid driver’s license and have a driving record that is acceptable to our insurance company (motor vehicles record will be pulled and approved before an offer can be made), must have reliable transportation, ability to safely drive a van and agency truck, ability to lift 50 pounds on a regular basis. Handyman experience, donor relations, and ability to work with a diversified staff and client base required. High school or GED is required. Salary is $13.13 an hour with full benefits. This announcement of draft job duties may change as we finalize job description. EOE
Case Manager(s) Full Time– Next Steps Family Program Reporting to the Director of Family Programs, the Case Manager will provide the support services needed to ensure that program participants succeed in securing and retaining their housing. Emphasis is placed on regular home visits and utilizing programs and benefits designed to increase income, financial stability, and quality of life. Will be responsible for assessing participants to determine eligibility for both prevention and rapid re-housing assistance. Will work closely with the Housing Locator in identifying suitable housing for program participants. Must be able to develop a Housing Services Plan with each household; meeting with households as often as needed, at least on a monthly basis to ensure that the participants are working towards the goals stated in their Housing Service Plan, such as paying rent on time, maintaining the terms of their lease, maintaining employment and taking care of their financial obligations by maintaining a budget. Bachelor’s Degree in a social services field required. Must be a self-starter, have excellent written and oral communication skills as well as excellent interpersonal and organizational skills. Ability to work with persons with serious mental illness and/or substance addiction is critical. Empathy, patience, and persistence are fundamental characteristic required for this position. Knowledge of Word, Excel, and Homeless Management Information System databases is required. Candidate must have a valid driver’s license, a clean driving record, and willingness to use their personal vehicle to perform work related duties. $40,000 annual If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE that values diversity!
New Hope Housing - Newsbriefs
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OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Residential Services Specialist- Mondloch Place Full Time 5 p.m. to 1 a.m. Monday thru Friday Shift In this position you will serve the residents residing in a Single Residency Occupancy environment. You must be reliable, on time, and willing to work with a diversified group of residents suffering with different forms of mental illness. Daily duties include: interaction to help residents with living skills such as cooking, cleaning, motivation to get out and do activities outside the house, answering questions, working with the case manager, monitoring the house, etc. You also will be the face of New Hope Housing to donors and volunteers who may stop by to drop off donations and to assist. Answering phones, basic office work, and working with the NHH team will all be part of your daily duties. May be called upon to assist the Operations team in stocking supplies, light cleaning, and moving light furniture. Qualifications include: Successful experience working with residents in similar environments, understanding of the NHH philosophy, dependable, reliable transportation, flexible, good with people, basic computer skills, etc. Must be able to lift office supply items at times, paper products, etc. Salary is $13.13 an hour with benefits.
On Call Resident Service Specialists-Kennedy/Mondloch House/Mondloch Place/ACS Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and most importantly interacting in a positive manner with our residents. $13.13 an hour. Must be flexible, dependable, and have the ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice. EOE
On-Call Residential Service Specialist for Susan’s Place and Max’s Place On-Call Residential Services Specialist (RSS) for chronically homeless adults with substance abuse/mental illness/ or co-occurring disorders located in Arlington and Falls Church Virginia. Must be able to establish rapport and build trust with residents and be comfortable working in a program with few rules. Need to be flexible and have an ability to handle crisis situations. RSS will assist Outreach Counselors with leading life skills groups/activities, cooking and cleaning with residents and general upkeep of the house. RSS monitors residents medication. Must be able to work well independently and must be reliable. Provides On-call coverage. Must have a valid driver’s license and BA in behavioral science or related field. Experience can be substituted for education. BSW preferred. Two years experience with homeless adults, adults with mental illness or substance abusers. Counseling and crisis intervention skills. Ability to communicate effectively both orally and in writing. Salary is $13.13 hr.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE that values diversity!
New Hope Housing - Newsbriefs
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OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Director of HUD Programs Responsible for all aspects of HUD funded programs for single adults at New Hope Housing. This includes grant writing, reporting, monitoring and day to day operations of Max’s Place, Gartlan House, Susan’s Place, Just Homes and Alexandria Housing First. Director is a member of the senior management team and reports directly to the Chief Program Officer. Is an advocate for single homeless adults and represents programs and agency in Arlington. He or she is on-call and works a flexible schedule including evenings, weekends, and overnights as required. Tasks to be Performed:
Hires trains and supervises the Residential Coordinator for HUD Programs as well as the Outreach Counselors for Max’s Place, Gartlan House, Susan’s Place, Just Homes, and Alexandria Housing First. Builds and maintains a relationship with the community. Serves as the main contact for neighborhood advisory councils, HOA’s, and other neighborhood entities for the programs. Ensures grants, reports and other required documentation are completed accurately and timely. Examples include Exhibit 2, APRs, monthly and quarterly quality data reports. Maintains and updates policy and procedures manuals and resident hand books to ensure compliance with agency philosophy and funding requirements. Audits files and HMIS on a regular basis for form and documentation compliance. Serves as the main contact for HUD representatives in each jurisdiction. Is a member of HUD related task groups within each continuum of care. Works closely with New Hope Housing Operations team and landlords to ensure facilities are safe and efficient and meet habitability standards. Ensures budget compliance for all programs. Handles financial issues related to disbursement approval and petty cash. Is visible and interacts regularly with program residents. Models a caring, concerned, and respectful attitude toward residents where each community member is treated with dignity and respect. Is familiar and complies with the policies and procedures of New Hope Housing, Inc., including the utilization of Mandt principles and Out of Poverty curriculum. Provides crisis intervention and crisis management services as needed. Assists in the coordination of shelter activities and transports residents when requested in agency vehicles. Interacts positively with New Hope Housing staff, Fairfax County/ Arlington County/Alexandria City staff, staff members from collateral agencies, the general public, and all volunteers. Works flexible hours including evening, weekends, and overnights as assigned. Is on-call to provide last minute shift coverage as necessary including evenings, weekends, and overnights.
Performs other duties as assigned. Qualifications: BA required, Masters degree preferred. Other qualifications include: strong supervisory, management, and team building experience with a minimum of two years’ experience working in a human service setting; experience working with homeless adults and/or adults diagnosed with a mental illness and/or addiction disorder; counseling and crisis intervention skills; the ability to communication effectively both orally and in writing; valid driver’s license with a driving record that satisfies insurance requirements, the ability to treat all community members with dignity and respect. EOE that values diversity
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE that values diversity!
New Hope Housing - Newsbriefs
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OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: EMPLOYMENT LIAISON-Full Time As a member of the Community Services Team you will be responsible for establishing and maintaining activities to develop, identify, and secure job openings for clients of New Hope Housing Programs at appropriate employment sites throughout our area. Refers clients to employers and conducts necessary follow-up when placed in positions to ensure job success and stability. Monitors job performance on the job and provides oversight when job performance is not satisfactory; works with clients closely to enhance job performance and gain necessary job skills or reviews other employment options; maintains contact with employers during the residents employment and reports results to appropriate staff; may drive residents to interviews, job fairs, and other organizations; prepares forms and reports related to placement activities; tracks participant activity and progress data. Assists residents in assessing their job skills for positions; schedules individuals for the Career Scope, TABE, and all other employment related assessment(s) at the local Skill Source/ Job Link ; schedules clients for job mentoring groups, assists in interviewing, job application procedures, resume writing, interview preparation and job retention skills and attitudes; provides job search/career information workshops and presentations. BA/BS degree in business, marketing, education, human services, or a related field is required. Supervisory experience working with volunteers is a plus. Experience in working with homeless and/or mentally ill adults. Excellent communication skills (verbal and written), solid Microsoft Office experience, experience with social networks, flexible as some evenings may be required. Valid driver’s license, personal vehicle and ability to be insured required. Bilingual preferred. $40,000 annually. EOE/ADA
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE that values diversity!
New Hope Housing - Newsbriefs
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Mon
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OCTOBER
Quarterly Mtg.
Wed
Thu
Fri
Sat
1
2
3
4
8
9
10
11
PAYDAY
12
13
14
15
16
17
18
19
20
21
22
23
24
25
PAYDAY 26
27
28
29
Team Meetings
Name
30
Location Sacramento Drive Every Wed ACS Every Wed EUKS Every Thu
Next Steps Team ACS Team EUKS Team
31
Dates
Housing 1st and Bridging Affordability Gartlan, Susan's, Max's, Just Homes Team
MP Conf Rm Susan’s Place
4th Tues of each month 3rd Tues of each month
Mondloch House and Mondloch Place
MH Conf Rm
Every 1st Wed of each month
Community Services Team
Admin
Name
Month
Day
Sara Simone
October
3
Sheila Keahey
October
7
Gregory Goettlich
October
19
Christina Trotter
October
20
Anthoyn Johnson
October
21
Susan Keenan
October
23
Times 9:15am 2pm 2pm 2pm 10am 11:30am
Every 1st Monday of each month
10am
Name
Month
Day
Years
Marian Washington Gwen Robinson Stacey Osborne Darcel Darby Gregory Goettlich Rosetta Langhorne Raymond Heflin LaKesha McGuire Lara Ostapiej Natalie Campos Jocelin Canas Ashley Jennings Clarence Jones Sandra Mensah Donna Pusey
October October October October October October October October October October October October October October October
12 8 14 25 25 1 20 22 1 8 7 7 21 21 3
12 7 6 4 4 4 3 2 2 1 1 1 1 1 1