New Hope Housing - Newsbriefs
Newsbriefs Rethinking Homelessness since 1977
Page 1 New Hope Housing, Administration Office 8407-E Richmond Highway, Alexandria, VA 22309 703-799-2293
Volume 19 Issue 10
May 7, 2015
Experts in the fields of psychology and personal effectiveness report that if you feel harried, frazzled, fragmented, or just plain uneasy about your lack of personal time, it's not only because you have too much to do; it's because you're not satisfied with most of what you do. According to renowned leadership authority and teacher, Stephen Covey, Ph.D., the unsettling feeling so many people have – the dissatisfaction with our lives – exists because we are not spending enough time on the things that are most important to us. The key to living a meaningful life, Covey says, begins with determining what is most important in your life and then aligning the choices you make every day with those things you've determined as most important. Additionally, we need to shift our mindset from simply responding to what's "urgent," to a mindset of knowing and doing what is most important in our lives. First things first: Determine what is most important in your life. Ask yourself questions such as: * What is most important? * What gives your life meaning? * What do you want to be and do in your life? "Clarity on these issues is critical," Covey explains, "because it affects everything else in your life – the goals you set, the decisions you make, the way you spend your time." The need for balance Maintaining balance in your life is vitally important to your happiness, success and health. Identifying and evaluating the various roles you play in your life and attaching a level of priority to each is another important step toward making more intelligent decisions on where to put your time and energy. Ask yourself these questions: * Can success in one area of your life compensate for failure in another? * Can success in your profession compensate for a broken marriage or ruined health? * Can success in the community justify your failure as a parent? INOVA Employee Assistance Article via Healthy Excchange.com
We’re two days away to our Let’s Dance Spring Gala at the US Patent & Trade Office on May 9th! Thank you everyone for contributing to team auction baskets to help raise more funds. With your help, we hope to raise $150,000 at the gala. We’ve changed up the gala quite a bit this year. Instead of a sit-down dinner and program, we will be having several unique food stations and feature a “Dancing With the Stars” themed dance-off between local politicians, celebrities, and supporters. We’ve got Ms. Capitol Region 2015, an Alexandria City Councilman, a well-known clog dancer, and our State Delegate Scott Surovell, with one more surprise dancer to be named later. Mayor Euille of Alexandria and others will make up a panel of judges and attendees will be able to choose their favorite. Ticket prices have been reduced for everyone from $150 to $100 and can be purchased online at https://my.bidpal.net/nhhgala2015 or at the Admin office from Nicole or Jan. We STILL need volunteers! We need people to serve as greeters, to manage registration, and to help guests with payment devices. We hope to have enough volunteers so we can set shifts so that each volunteer will get a break to eat, and watch the performance. The event will start at 6:30 pm and end at 10:30 pm. Registration volunteers will be needed at 4:30 pm for training. Please contact Nicole Dillon ASAP for volunteer opportunities at ndillon@newhopehousing.org
John Chapman, Alexandria City Council
Dale Fisher, Clog Dancer, Sponsor
Scott Surovell, VA State Delegate
Madhu Umashankar, Ms. Capitol Region 2015
Martha Faconer NHH Director of Operations
Volunteer Job Descriptions: Registration/Auction Check-Out: Shifts Needed: 6:00-7:30; 8:30-11:30 (Break from 7:30-8:30) # of Volunteers Needed: 8 Training is required. You will need to arrive on site at 4:30. Job Description: We will have 4 registration stations. There will be two volunteers assigned to each station. Volunteers will greet guests and check them in using the BidPal event management system. Guests will be given a program, name tag, and information on “How to BidPal.” At Auction Check-Out (8:30-11:30), we will pair up each check-out station volunteer with a runner. When a guest is ready to pick up their auction items, the runner will go retrieve the items while the check-out station volunteer collects any payment or assists the guest with closing out their tab via BidPal.
BidPal Support/Cleanup: Shifts Needed: 6:00-9:30 (Break 9:30-10:30); Cleanup 10:30-11:30 # of Volunteers Needed: 4 volunteers needed Training is required. You will need to arrive on site at 4:30. We are seeking volunteers to assist with our two BidPal kiosks. If any of our guests do not have a smart phone and would like to still bid on items, they are able to do so via our 3 iPad kiosks. We will have two volunteers stationed here for each shift. We are also looking for volunteers to float amongst the silent auction floor and help troubleshoot with any guest who may be experiencing technical difficulties on their device or who are not sure how to BidPal. Sorry, no alcohol is to be consumed by staff volunteers. To sign up to be a volunteer for the gala, there is a sign-up sheet on Nicole’s door at Admin or e-mail Nicole at ndillon@newhopehousing.org. Thank you in advance for your help!
*Please get prior approval from supervisor if webinar will be viewed during company time.
newhopehousing mondloch
From Homeless to Healthy: How to Effectively Reach People who Experience Homelessness (and keep them engaged) Tues., May 19, 2015 2:00 PM EDT What can integrated primary and behavioral health care providers do to connect with individuals who experience homelessness - and keep them engaged in services? Individuals experiencing homelessness face many challenges that can prevent them from engaging in primary and behavioral health care integrated services, such as a trauma history, distrust of the health care system, extended periods of homelessness, or unresolved substance use issues. Join this webinar, a partnership between the SAMSHA-HRSA Center for Integrated Health Solutions and the SAMHSA Homeless and Housing Resource Network, to learn considerations for working with the homeless population. Hear how a SAMHSA Primary and Behavioral Health Care Integration (PBHCI) grantee provides mobile services and medical outreach to engage clients and how sober housing may be an option for those also seeking substance use treatment. After this webinar, participants will: Recognize the considerations and challenges to providing health care services to people experiencing homelessness.
Understand how various options for care – including sober housing and mobile clinics – can be implemented to remove common barriers to care for people who experience homelessness
Have strategies for engaging those among the homeless population who have co-occurring substance use and mental health conditions.
Presenters: Richard Cho, MCP, Senior Policy Director, U.S. Interagency Council on Homelessness, James Withers, MD, Medical Director, Operation Safety Net, Pittsburgh Mercy Health System, Jason Howell, MBA, PRSS, Director, Texas Recovery Oriented Housing Network, National Alliance on Recovery Residences Registration is free. Closed Captioning Available Upon Request The audio for this webcast is via computer speakers and not telephone. We recommend using external speakers for desktop computers to ensure best audio quality.
*Please get prior approval from supervisor if webinar will be viewed during company time.
The Reading Connection presents a volunteer seminar about racial identity and its effects on TRC programs. The workshop will be facilitated by Marty Swaim, from ChallengeRacism.org and Cheryl Robinson from Arlington Public Schools. At this seminar, participants will: learn how children develop their racial or ethnic identity, explore their own racial identity and perspectives, examine the history of housing segregation in the U.S. and in Arlington, and how segregation affects kids, and learn and practice techniques that support kids' healthy development.
The Reading Connection is a NHH volunteer group that reads books aloud to Next Steps Family Program children every Monday.
Thursday, May 28, 2015 6:30 to 9:00 p.m. Dinner provided. Key School Library 2300 Key Boulevard. Arlington, VA 22201
Click here to register
Metro-accessible at the Court House Metro Station. Free parking is available in the school parking lot. Space is limited. RSVP today to reserve a seat.
*Please get prior approval from supervisor if webinar will be viewed during company
New Hope Housing - Newsbriefs
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Oliver Reid sends kudos to:
Simajah Jackson sends kudos to:
The entire CST and Next Steps Team! You Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ACS Team for supporting and continuing to encourage one another in preparation for the audit.
Lee for all of her help and assistance. Too much to name!
Luke for continuing to provide clients of NHH programs and the NHH case management team with housing leads, his effort with the new Veteran Housing program, and assisting with providing information needed for the audit.
Jan and Nicole for all of your assistance with the Gala!!!! You two are top notch!! Martha and Operations Team for giving Next Steps a total make over!!!!!
Shanice Gomire sends kudos to: Susan K. for helping me get my client services restored. It was greatly appreciated!!
Samir Suarez sends kudos to: Jeff, Eddie, and Ms. Martha for all their hard work getting the new Next Steps Office together. Where would we be without you? Oliver for stepping up and serving as interim Director of Family Programs. You have kept up the morale of the Next Steps team and are a great leader. Thank you!
Jan Sacharko sends kudos to:
Tania for continuing to provide clients of NHH programs and the NHH case management team with employment leads, making the trek to the City of Alexandria to meet with ACS clients, and providing updates as well as email responses in a timely manner. Jan & Nicole for dedicating an abundance of time and energy toward making the Gala a success while completing their regular duties. Lee & Susan V. for exhibiting patience with me and addressing all of my disbursement concerns. LaKesha for keeping us all informed! Roxanne, Ollie, and Christina for facilitating the OOP Staff training. It was an amazing experience!
Tava White sends kudos to:
Martha Faconer for taking on a special extra challenge for the Gala!
Stacey O- Stacey has been a great TEAM player these past couple weeks. Thank you for assisting me with meeting with clients and keeping me informed regarding EVERYTHING! Between you and Ollie you two have made our shortage of staff and challenging situations a piece of cake! You guys are AMAZING!!! I love your willingness to always go above and beyond even when confronted with challenging situations you guys take it and stride!!
Natalie Campos and Simajah Jackson for helping with speakers and leading a tour at ACS!
Ollie- I just can’t say THANK YOU enough! You and Tonya are indeed the “SUPERWOMEN” of New Hope Housing!
LaKesha McGuire for going over Jan’s gala work with a finetoothed comb!
Alyss and Chimere thank you ladies for stepping up and having each other’s back, as well as my back!! I can always count on you two and I’m thankful for you being a part of the Mondloch team!
Nicole Dillon for working hours day and night to make the Gala a success and weekends to work with volunteers at the new veterans’ house and Allie’s Loft!
LaKesha McGuire sends kudos to: Jan and Nicole for all of the great work you’ve done preparing for the gala! It’s going to be a night to remember! Countdown to a good time for a great cause ;o) Martha and the Operations Team for responding to our numerous requests and for being the glue that holds a lot of NHH together!
Denae-I hope we aren’t wearing you rampant!!! Thanks for being there when we need you! CJ, Rosetta, Sheila, Marian, Lisa, Barbara, and Zach keep up the good work! Lee- Thank you for being responsive and always readily available when I have a question or concern.
New Hope Housing - Newsbriefs
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Yvonne Kedoin sends kudos to:
Martha Faconer sends kudos to:
Bahira, Eden, Natalie, and Simajah for their thorough preparation for the state monitoring visit and audit! Kudos to Pam Longshore and Ellen Shepard for their assistance and teamwork!
Jeff and Eddie for picking up donated office furniture and delivering it to Next Steps.
Thank you Pam Longshore for keeping a list of Reminders and keeping track of building related issues and/or appliance issues! I know that working with “major chain� Home Services has been a chore and a test of patience.
Reed thank you for a quick action you had to do for our programs that required you to come in these past two weekends. I appreciate it! Jan and Nicole for putting their hands on deck by assisting a veteran get set up in a new unit . Thank you for all you do!
Lee Voltmer for all of her work processing disbursements for rapid rehousing and close collaboration with the Case Manager, Simajah Jackson. Susan V., Lee Voltmer, Mike Dzatko, Jo Mullen, and Susan Keenan for gathering all the information needed for the state audit! Susan V. for being patient with our continuous requests to ask the state for more money for the childcare grant. Tania Sarnor, Employment Liaison for her weekly workshops and assistance to our residents in obtaining employment. LaKesha for always being so helpful whenever I am at Admin!
Nicole Dillon and volunteer Mary Schoen put finishing touches on gala auction baskets!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Chief Financial & Administrative Officer – Admin Seeking a new Chief Financial and Administrative Officer (CFAO) who will bring a sophisticated approach to our agency's finances and financial team. The CFAO will also bring a strong sense of organization-wide leadership; will work closely with the Executive Director to set all financial policies for the organization and oversee other critical functions, including: Legal and Compliance, I.T., Operations, and Facilities Management. The CFAO will play a critical role in developing and rolling out financial and administrative strategies to support the organization's growth and vision for the future. Financial/Accounting Provide oversight and management of all financial transactions and the monthly accounting cycle according to Generally Accepted Accounting Principles (GAAP) and other accepted policies. Supervises the Accounting staff. Risk Management and Asset Protection Evaluates and maintains risk management and asset protection strategies and practices to ensure the upmost protection. Responsible for the management of a portfolio of 12 residential units, 2 small office spaces, and 9 vehicles. Operations Provides management oversight to operations division in the areas of contracts, food services, in-kind donations management, storage facilities, and leased facilities. Supervises director of operations. Information Technology Responsible for ensuring staff at multiple locations have the needed technology to accomplish their job responsibilities. This includes both hardware and software needs to bring legacy systems up to date. Supervises IT administrator. Position requires a Bachelor's Degree, with a minimum of 7 years' experience in financial oversight, financial statement preparation/analysis, budget forecast/preparation, A/P, A/R, tax laws, cash management, internal control compliance, and must be comfortable working independently on all these functions. A CPA preferred. Proven success with Fund Accounting for 501(c)(3) organizations, MIP or similar accounting software, and ADP. Must be a strategic thinker and be solution focused. Proven experience with management/supervision of support staff, technical knowledge of computer hardware and software and proficiency with Microsoft Office. Must have a driver's license and own transportation. Flexible schedule for occasional evening meetings, events, and activities. Commitment and passion for our mission is a must! EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Director of Permanent Supportive Housing The Director of PSH is responsible for all aspects of programs for permanent supportive housing programs for single adults at New Hope Housing. This includes supervision of case management, reporting, monitoring and day to day operations of all programs. This person is a member of the senior management team. He or she is on-call and works a flexible schedule including evenings, weekends, and overnights. Tasks to be Performed: Hires, trains, supervises, and evaluates the Residential Coordinator, Outreach Counselors, and case manager for PSH Programs. Provides clinical guidance for treatment resistant residents who may suffer from untreated mental illness, living in a harm reduction program. Coordinates the screening and eligibility process for all new persons entering the program. Ensure that they have documentation to meet program eligibility requirements. Assigns residents to specific units. Works with the housing locator to identify new units, providing him/her with unit and geographical requirements. Builds and maintains a relationship with the communities in which units are located. Serves as the main contact for neighborhood advisory councils, HOA’s, and other neighborhood entities for the programs. Serves as NHH representative on continuum of care committees in Arlington, Alexandria, and Fairfax. Ensures grants, reports and other required documentation are completed accurately and timely. Examples include monthly and quarterly quality data reports. Maintains and updates policy and procedures manuals and resident handbooks to ensure compliance with agency philosophy and funding requirements. Audits files and HMIS on a regular basis for form and documentation compliance. Works closely with Director of Operations and landlords to ensure facilities are operated safely and efficiently and meet habitability standards and other grant and contract requirements. Ensures budget compliance for all programs. Handles financial issues related to disbursement approval and petty cash. Is visible and interacts regularly with program residents. Models a caring, concerned, and respectful attitude toward residents where each community member is treated with dignity and respect. Is familiar and complies with the policies and procedures of New Hope Housing, Inc. including the utilization of Mandt principles and Out of Poverty curriculum Provides crisis intervention and crisis management services as needed Assists in the coordination of shelter activities and transports residents when requested in agency vehicles Interacts positively with New Hope Housing staff, Fairfax County/ Arlington County/Alexandria City staff, staff members from col lateral agencies, the general public, and all volunteers Works flexible hours including evening, weekends, and overnights as assigned. Is on-call to provide last minute shift coverage as necessary including evenings, weekends, and overnights. Performs other duties as assigned Qualifications: BA required. MSW or masters in counseling preferred. Other qualifications include: strong supervisory experience, specifically clinical skills with previous experience serving difficult residents in harm reduction programs; management and team building experience with at least 5 years increasingly responsible positions in a human service setting; experience working with homeless adults and/or adults diagnosed with a mental illness and/or addiction disorder; counseling and crisis intervention skills; the ability to communication effectively both orally and in writing; valid drivers license; the ability to treat all community members with dignity and respect. EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: DIRECTOR OF FAMILY PROGRAMS New Hope Housing is seeking a Director of Family Programs to oversee all day to day operations of housing programs for homeless families in Fairfax County. S/he will supervise a staff who provides case management, children’s services, and facility assistance to at least 40 homeless families at any one time. The ideal candidate will possess strong leadership skills and have a good understanding of HMIS, HUD, Rapid Rehousing and motivational interviewing. The ability to develop staff, prioritize multiple tasks, and represent the agency and our residents well is imperative to the success of this position. Minimum Qualifications: A Bachelor’s Degree; at least 2 years of management and supervisory experience, preferably in a social services environment; a thorough understanding of homelessness, mental illness, and substance abuse; excellent written and verbal communication skills. Must have a valid driver’s license, the ability to be insured through New Hope Housing’s vehicle policy and reliable transportation. EOE/ADA that values diversity!
Outreach Counselor (Full Time)- Susan’s PlaceProvide case management and house coverage 8am-4pm Monday-Friday. Susan’s Place is part of New Hope Housing’s Permanent supportive housing programs, serving single adults. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. On-call rotation serving once a month. Will rotate on-call coverage. Must have a valid driver’s license and be able to drive agency vehicles as needed. $41,000/year. EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities:
On Call Resident Service SpecialistsMondloch House/Mondloch Place/Kennedy/ACS Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and most importantly interacting in a positive manner with our residents. $13.13 an hour. Must be flexible, dependable, and have the ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless/mentally ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice. $13.13 an hour. EOE/ADA that values diversity. On-Call Residential Service Specialist for Susan’s Place and Max’s Place On-Call Residential Services Specialist (RSS) for chronically homeless adults with substance abuse/mental illness/or co-occurring disorders located in Arlington and Falls Church, Virginia. Must be able to establish rapport and build trust with residents and be comfortable working in a program with few rules. Need to be flexible and have an ability to handle crisis situations. RSS will assist Outreach Counselors with leading life skills groups/activities, cooking and cleaning with residents and general upkeep of the house. RSS monitors residents medication. Must be able to work well independently and must be reliable. Provides On-call coverage. Must have a valid driver’s license and BA in behavioral science or related field. Experience can be substituted for education. BSW preferred. Two years experience with homeless adults, adults with mental illness or substance abusers. Counseling and crisis intervention skills. Ability to communicate effectively both orally and in writing. Salary is $13.13 an hour. EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities: Residential Coordinator- Kennedy The Residential Coordinator is responsible for the daily shelter activities, for ensuring adequate coverage on all shifts, and ensuring a safe and manageable living environment.
Schedules resident services specialists’ shifts and ensures adequate coverage of facility on all shifts. Ensures a safe and manageable living environment for the shelter residents by establishing and ensuring consistent implementation of policies and procedures. Informs Resident Services Specialist of all activities to occur during their shift. Is visible and interacts regularly with shelter residents. Hires, trains, and supervises Resident Services Specialists Consults with case managers regarding resident treatment goals and consults with Operations division on facility and donations issues. Provides crisis intervention and crisis management services as needed. Communicates shelter volunteer needs to volunteer coordinator. Designated agency Certified Staff Trainer for the handing out of medications. Oversees the handing out of medication, medication vouchers, taxi vouchers, and bus tokens to residents. Facilitates site meetings and participates in all staff meetings. Maintains all required documentation including progress notes, service statistics, log entries, correspondence, and other related information. Oversees tracking and reporting of resident and program data. Prepares periodic reports/statistics. Works flexible hours including evenings, weekends, and over nights as assigned. Is on call. Oversees intake procedures and checkout procedures for residents. Is responsible for arranging and implementing training for site staff. Transports residents when requested in agency vehicles, including the agency’s 15 passenger van.
Models a caring, concerned, and respectful attitude toward residents. Maintains adherence to resident guidelines and upholds shelter procedures. Is familiar with and complies with policies and procedures of New Hope Housing. BA and two years’ experience in a human service setting preferred. Appropriate experience may be substituted for education. Previous supervisory experience. Solid computing skills to include Word and Excel. Experience with homeless adults, mentally ill or substance abusers. Counseling and crisis intervention skills. Flexible schedule. Ability to communicate effectively both orally and in writing. Ability to work well with volunteers. Valid driver’s license, with ability to be insured with agency policy. EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
OPEN POSITIONS New Hope Housing is currently accepting resumes for the following job opportunities:
Outreach Counselor (Full Time)-Gartlan House Provide case management and house coverage 8am-4pm Monday-Friday at Gartlan House. Gartlan House is part of New Hope Housing’s Permanent Supportive Housing programs, serving single adults with severe and untreated mental illness. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis intervention skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. On call rotation serving once a month. Some evening hours are required. Microsoft Office experience. Must have a valid driver’s license and be able to drive agency vehicles as needed. $41,000/year
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
MAY Sun 3
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1
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NHH GALA
PAYDAY 10
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14
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NHH Board Meeting 17
18
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PAYDAY 24/31
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Memorial Day Holiday
Team Meetings
Name
Location Sacramento Drive Every Wed ACS Every Wed EUKS Every Thu
Next Steps Team ACS Team EUKS Team Housing 1st and Bridging Affordability Gartlan, Susan's, Max's, Just Homes Team Mondloch House and Mondloch Place Team Community Services Team
Name Eddie Davis Lee Voltmer Lisa Washington Pam Michell Alyss Aune Sherry Edelkamp Susan Virostek Khristina Koontz Ed Rice Tania Sarnor Jan Sacharko Troy Skeen
Month May May May May May May May May May May May May
Times 9:15am 2pm 2pm
MP Conf Rm Susan’s Place
4th Tues of each month 3rd Tues of each month
MH Conf Rm
Every 1st Wed of each month
Admin
Day 3 5 7 8 14 14 16 17 18 21 23 31
Dates
2pm 10am 11:30am
Every 1st Monday of each month
Name Linda Tucker Sheila Keahey Mike Dzatko Ed Rice Nathalia Brown Anthony Richardson Bahira Parker Shanice Gomire Xiomara Leyton William Turner
Month May May May May May May May May May May
10am
Day 30 30 20 17 28 19 2 8 1 8
Years 24 19 13 12 7 7 3 1 1 1