Newsbriefs Rethinking Homelessness since 1977
New Hope Housing, Administration Office 8407-E Richmond Highway, Alexandria, VA 22309 703-799-2293
Volume 22 Issue 20
May 8, 2017
Congratulations to our Employee of the Quarter ! Paul Kola has been named New Hope Housing’s Employee of the Quarter! Originally joining us as a volunteer in 2014, Paul grew to love assisting residents in the Employment and Education Resource Center at Kennedy Shelter where he worked with them to improve their resumes and apply for jobs. When a position opened the following year, Paul applied and was a natural for the
Employment Developer position. Since then, Paul has developed relationships with many area employers and created pathways for hundreds of residents to employment. (Few people can network like Paul does!) He was a driving force in the very successful Community Job and Resource Fair held earlier this month in Alexandria and serves on the Employment Committee of the Partnership to Prevent and End Homelessness in the City of Alexandria. He continues to work with residents at the Alexandria Community Shelter and, as nominated by his coworkers, Paul is known for going above and beyond to serve residents. He has said many times that he enjoys having a job where he has the opportunity “to change people’s lives.”
Tech Forum: Box Tutorial Session Paul Kola (ACS Job Developer) facilitated an instruction on Box basics. Key topics were how to log into Box Sync, file creation & sharing, and Box Notes. CLICK HERE to access the Box Tutorial Library for video refresher courses.
Tech Forum: Microsoft 365 (Outlook Refresher) LaKesha McGuire (Office Manager) gave a brief “how to” session on Microsoft Outlook email applications. This refresher course included information on how to create a signature tag, calendar and appointment request features, and message formatting. CLICK HERE to view a Microsoft Outlook 2016 tutorial video
Staff, I hope you are excited about the new IT systems and computers we have put in place at New Hope Housing over the last few months. It's taken a tremendous effort on all that were involved, and especially you as an individual. I know many of you have been going to our "in house" experts with questions, but they are employed to do a job at NHH other than computer support. Thanks to all of you helpers for offering your support to your co-workers during this transition.. After discussion with the Executive Team, we have decided that effective immediately all staff are to contact NeoSystems Tech Support directly at 571-234-5027 to troubleshoot any issues you experience with your computer. NeoSystems is able to help you remotely by “taking over” your pc . Just follow their directions; they are used to all levels of users. We are going to try this through June 30 and evaluate the invoices from NeoSystems. We’d also value your input on your experiences. Please let your supervisor know. The only exceptions to this rule are:
Please contact LaKesha McGuire (703-799-2293 ext. 23) if you experience issues with accessing your emails due to password issues (locked out/forgot/etc.) She will assist you with resetting it.
Please contact Shaun Dean (703-799-2293 ext. 13) for issues with ADP such as password resets and problems with time sheets.
If you are using a copier and/or printer that has a COS (Capital Office Solutions) label on it, and it needs toners or repairs, please notify your supervisor. Depending on what is needed, your supervisor will contact COS for tech/maintenance support or contact LaKesha with the equipment id to purchase supplies. New Hope Housing is paying for COS copiers and printers maintenance, so COS should be used. If a functioning COS machine is no longer needed at your site, let LaKesha know asap so that she can pick it up and make use of it at another NHH location. If you are using your own personal printer or computer because the equipment at your work station was old or not functioning adequately, please let your supervisor know asap. Your supervisor will work with LaKesha to determine if upgraded equipment is needed. Thank you everyone! Jo Mullen, Chief Administration Officer
Lawrence Daniels Award Recipients
Bahira Parker
Part Time Case Manager at Alexandria Community Shelter celebrated her 5 year anniversary with New Hope Housing on May 2nd. New Hope Housing appreciates your hard work and dedication to the organization throughout the years.
Volunteer Fairfax Service Awards Congratulations to Denise Mackie-Smith for winning the RSVP Award at the 2017 Volunteer Fairfax Service Awards on April 19! Denise has been volunteering with us for the past few years, starting in the EERC at Kennedy and most recently at the Admin office. If you see her, please congratulate her! Kirsten Olechnowicz, Ron & Linda Heald, and the Lambda Kappa Omega chapter of Alpha Kappa Alpha were all honored as nominees in their respective categories.
Recent Projects Mount Vernon Presbyterian Church served lunch at Kennedy and played Bingo with residents at Mondloch Place on 4/23
Clermont Key Club students made homemade laundry detergent and deep cleaned Mondloch House on 4/25
Girl Scout Troop 146 hosted a craft project and played games with the children in family programs on 4/25 Floris UMC overhauled Max’s Place as part of Rebuilding Together, including painting residents rooms, landscaping, completing safety updates, and more on 4/29
Webinar Available On Demand April 16, 2017 at 12:00pm
Raising Well-Adjusted Kids Review the current research and science behind raising welladjusted kids. Learn tips to foster positive mental health in the children and teens in your life. To View Webinar On Demand visit the INOVA EAP Website: 1. 2. 3. 4. 5.
www.inova.org/eap Click on “Member Login” Enter Username: newhopehousing Enter Password: Mondloch To access webinar, on homepage click on “Online Seminars” link.
You no longer need to register in advance to attend Online Seminars at a set time. Seminars will be prerecorded and uploaded on the third Tuesday of each month. If you have questions, type them into the "Ask a question" box. You will receive an e-mailed answer within five business days. All questions and answers will be posted on the FAQ tab. Please get prior approval from your supervisor if you will view webinar during work hours.
Burke Lake Park 7315 Ox Road Fairfax Station, VA 22039 Mark Your Calendar!
New Hope Housing is looking for staff who have a competitive spirit, possess good sportsmanship, and who want to have TONS of FUN! If you fit this description, please join our kickball team! All skill levels are welcome to participate and you can invite your family and friends to play. The “Safe at Home” kickball tournament will be on Saturday, August 5th in Long Bridge Park (Arlington, VA). I want to form a solid team and would like to begin practices in June. Last year’s team made it to the second to last round; and we want to keep that momentum going! If you are interested please contact LaKesha McGuire at lmcguire@newhopehousing.org
Vacancy: 60 S Van Dorn St, Alexandria, VA 22304 (City of Alexandria, off Duke St)
Studio Apartment: $1,100 including utilities Available June 18 Minimum income: Around $40,000 gross yearly
Contact me
Luke Taylor, Housing Developer New Hope Housing, Inc. 8407-E Richmond Highway Alexandria, VA 22309 T: (571) 249-5570 | F: (703) 799-6503 ltaylor@newhopehousing.org
Jo Mullen Sends Kudos to: HUGE kudos to LaKesha, Shaun D, and Jan for keeping the place running smoothly. And of course Sami and Nicole; I hear the event was AWESOME!!!
Same to Shawn V, Martha, Reed, and all of Operations. To Oliver, best to you. Kudos to Paul, Richard, Luis, Kenny and Heath for sharing your IT expertise. And to everyone else, I heard nothing but good things the two days I was in. I hear staff are becoming I.T. experts and using Relias for training. Let's continue to get ahead of the nonprofit world. WE CAN DO IT!!!!! See you all at Staff Fun Day-probably not before. I will not be doing hoops, kickball, volley ball; more likely the train! Thank you everyone for holding down the fort; especially to our boss Pam. Keep going team; we are doing it!!!! Martha Faconer sends Kudos to: Tony for all the extra help you gave with donation pick ups and deliveries. Reed, Simajah and the entire team at Max’s for everything you did with the Floris UMC “Rebuilding Together” group. I know Max’s is looking amazing! Thanks for everything!
Darcel, thanks for all your help. Welcome to the team! It has been a GREAT two weeks! Roxanne, Thanks for all the extra help at Mondloch Place and Housing First. Thank you again!
Bernatria Alexander sends Kudos to: Kennedy team for coming together to make sure that the intake process ran smoothly in my absence. Great Teamwork!! Simajah Jackson sends Kudos to: Angelica Patrick- Thank you, thank you, and THANK YOU again for assisting me and volunteers with clearing a resident’s room at Max’s at the last minute; down to the wire. Because of you, she could experience the benefits of the time and labor of our Rebuilding Together volunteers. Alyss, thank you for doing an incredible job with developing materials for and facilitating our first two life skills groups at Gum Springs Community Center! You’re doing great at making improving life skills more entertaining for our program participants. Hopefully, this will come in handy for your amazing experience ahead! Crystal and Tanisha, welcome again to the New Hope Housing (NHH) family and Permanent Supportive Housing (PSH) team! I sincerely appreciate your enthusiasm and passion to serve our PSH program participants!
Kenny, thank you for working tirelessly with a resident at Max’s to organize his room. Also, thank you for your frequent communication and coordination of services provided to our residents. Awesome teamwork! The entire PSH RSS Team (Angelica, Denae, and Heath, CJ, Simone, and Stacey, Sheila, Marian, and Lisa, Veronica, Finesse, and Kim, Rachel, George, and Tonya H., West, Tujuanda, and Mr. Majors, Ed, Katrina, and Louis) - Thank you in advance for the amazing life skills activities that you have planned for our program participants! It is all about our clients and enhancing their quality of life. Let’s continue to help and motivate them to reach their full potential!
Simajah Jackson Kudos (cont’d): Nicole, thank you for your support of emphasizing life skills during my trip with a few Max’s clients during the Rebuilding Together renovations. The gift cards were sincerely appreciated. The guys and I are grateful. LaKesha, thank you for doing whatever possible to address our technology or any other need required to get things done in the field and at our programs!
Sami, thank you for continuing to bring in awesome volunteers and listening to our needs! Dana, thank you for your patience and understanding… and for rocking our data quality! Ollie, thank you for being so diligent and being available to our PSH clients when they need someone especially while we have been short staffed! Operations (Ms. Martha, Roxanne, and Reed, Anthony, Tony, and Donna, Darcel, Eddie and to anyone that I have missed)What would we do without you?! I do not want to know. Thank you for always coming through to provide meals, safety, and comfort to our clients in their homes. Oliver, you will be missed! Thank you for your support. Wishing you nothing but the best! Jeff L., thank you for your efforts to get our teams trained to administer Narcan. This comes at such a detrimental time for our community considering the significant and unfortunate upward trend of opioid overdoses. Tonya G., thank you for being such an incredible person and professional. You always set a great example and are appreciated. Laurel, thank you for initiating the partnership between NHH and Neighborhood Health! We are looking forward to strengthening this partnership. NHH Family- Y’all are just great. I thank every one of you for being be-YOU-tiful.
New Hope Housing Executive Director
Pamela L. Michell
JOB VACANCY – SENIOR PROGRAM DIRECTOR Join an innovative, growing agency and a great team and help set strategic direction and implement programs to end homelessness in Alexandria and Arlington.
New Hope Housing is seeking a Senior Program Director, reporting to the Executive Director, with the passion and skills to work collaboratively end homelessness in our community. The successful candidate will provide strategic direction and leadership to our programs in Arlington and Alexandria. He/she will provide management, program development, and facilities oversight for the Alexandria Community Shelter, a low barrier shelter for men, women, and families (64 beds) using a rapid re-housing model with case management in the shelter and community; our permanent supportive housing programs in Arlington and Alexandria; and agency-wide job development services. S/he will be responsible for the oversight of the organization’s ongoing operations and procedures for these programs in areas of service delivery, quality assurance, tracking and assessing statistics. Working as part of the Executive Team, the Senior Director will set direction and develop strategies for accomplishment of organizational goals and priorities in accordance with agency philosophy and values, mission and vision. The Senior Director will serve as an advocate for New Hope Housing, homeless services, and the residents served. Qualifications: Master’s Degree in human services 5+ years management/ leadership experience within a social services agency Demonstrable competency in strategic planning and program development Demonstrable experience using data, metrics, and other statistical information to achieve outcomes and develop new programs to address gaps Outstanding organizational and leadership skills and the ability to work creatively and independently. Aptitude in decision-making and problem-solving Excellent interpersonal skills working with a diverse staff and clientele. Must be a team builder and a collaborator Understanding of business functions such as HR and Finance Proficient use of computers to include Microsoft Office, Homeless Management Information System (HMIS) and other database software(s) used to track service delivery The ability to successfully pass a background check and possess a valid driver’s license with a good driving record to be approved by our insurance carrier Strong oral and written communication skills, including public speaking skills Willingness to work evenings and weekends when needed Preferred:
Knowledge of housing first, shelter operations, and best practices in homelessness Experience working with local government Knowledge of HUD Continuum of Care/Supportive Housing Program Grants
How to Apply: Send cover letter and resume to hr@newhopehousing.org with "Senior Director" in email subject line Salary: Approximately $70,000 Benefits: 100% paid employee medical/dental premiums, retirement program, PTO, Sick, EAP, and voluntary life, short-term disability, and long-term disability insurance New Hope Housing is proud to be an EOE Equal Opportunity Employer that values diversity.
Residential Services Specialist- Full Time (EUKS) 5 pm to 1am Monday thru Friday Duties include: In this position you will serve the residents residing at Eleanor U. Kennedy Shelter that serves single adults 24/7. You must be reliable, on time, and willing to work with a diversified group of residents that may suffer from some form of mental illness, addictions, or both. Daily duties include: interaction to assist residents as they come into the shelter as well as when they are in the shelter. Answers telephone, greet all guests, including donors, staff, and outside agency individuals. You will be the face of New Hope Housing to donors and volunteers on your shift. Basic office work and working with the NHH team will all be part of your daily duties. May be called upon to assist the operations team in stocking light supplies. Will maintain alert, and provide good documentation in log book of activities on your shift. Will assist with medication dispensing along with your team worker. Other duties as assigned. Qualifications include: Successful exper ience wor king with residents in similar environments, understanding of the NHH philosophy, dependable, reliable transportation, flexible, good with people, basic computer skills, etc. Salary is $14.13 an hour with benefits. EOE/ADA that values diversity.
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
Outreach Counselor (Full Time)- Max’s Place Provide case management and house coverage 8am-4pm Monday-Friday at Max’s Place. Max’s Place is part of New Hope Housing’s Permanent supportive housing programs, serving single adults with severe and un treated mental illness. Applicants must have a BA/MA degree and considerable experience working with adults with serious mental illness; ability to communicate effectively both orally and in writing; experience with chronically homeless adults; strong counseling and crisis interven tion skills; flexibility, creativity, and leadership skills; able to make decisions independently and work autonomously and as part of a team. Some evening hours are required. Microsoft Office experience. Must have a valid driver’s license and be able to drive agency vehicles as needed. $42,000/ EOE/ADA employer that values diversity!
Case Manager (Full Time)- Alexandria Community Shelter Compassionate and caring person to provide full range case management services to residents at ACS. Residents include families and single adults with mental health and/or substance abuse issues living in Shelter. Responsibilities include resident assessment, service plan development, counseling, and crisis interventions. Some evenings are req’d. Bachelor degree required, preferably in social services. Must have a valid driver’s license, be able to provide an acceptable DMV record, and be able to drive agency vehicles as needed. Bilingual preferred. $42,000 a year plus benefits EOE/ADA that values diversity
If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
On Call Resident Service Specialists- Kennedy Shelter Responsibilities include monitoring the shelter, answering the phones, greeting visitors, and importantly interacting in a positive manner with our residents. Must be flexible, dependable, and have he ability to work with a diversified group of individuals. A High School diploma or GED is necessary, and previous experience with the homeless mentaly ill a plus. Successful candidates will be called to duty when we are short staffed. Hours are flexible, not scheduled, and you must be willing to cover shifts at a moment’s notice.$14.13 an hour. EOE/ADA that values diversity. If interested, please send resume to hr@newhopehousing.org New Hope Housing is proud to be an EOE/ADA that values diversity!
On Call RSS Eleanor U. Kennedy Shelter I enjoy cooking and playing basketball & football. Glad to be a part of the team!
Staff Accountant– Admin Office I was born in Egypt and raised by a Christian family. I also got married in Egypt. I have a P.A. degree in Accounting and three accounting certifications from Northern Virginia Community College. I am an Egyptian, American citizen “Coptic”. I’m married and have two monkeys “boys”. I am also an early bird. You can find me at admin office early in the morning sitting at my desk and ready to take on the day!
Homeless Healthcare Case Manager I was born in Queens, NY. I moved to the DMV when I was 8 years old. I have 2 younger sisters. I’m Puerto Rican & Columbian. My mother works for the Dept. of Homeland Security and was previously a case manager. Watching her at work lead me to this field! Interesting facts about me
I am Bilingual (Spanish)
Marymount University Alumni (Psychology Major)
Openly scared of roller coasters and on occasion; heights!
Outreach Counselor– Gartlan House I am known to be very caring, and at times overly emotional, but I have a positive personality. I am currently working on my Master’s degree in mental health, with hopes to assist individuals who struggle with drug addiction. I am excited about the opportunity to work for New Hope Housing, because I believe this will be a great experience for my ongoing career.
Interesting facts about me
Played basketball since the 6th grade and even played for 3 years at Rosemont College as a point and shooting guard.
I recently moved into my own apartment.
Pursuing my Masters degree in Mental Health at Bowie State Univeristy
Housing First Case Manager– Gartlan House I enjoy spending quality time with my family and going to church. My 3 girls try to run my life and I let them at times! I believe faith, family, and foundation are the keys to a successful life.
Interesting facts about me
Loves Jesus
Degree in Criminal Justice Administration
Married mother of 3 girls (5, 8, and 15)
I love to refurbish furniture!
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Team Meetings
Name
Location ACS EUKS
ACS Team EUKS Team
Dates
Times 2pm 10:30am
Every Wed Every Thu
PSH Team– Singles (Fairfax)
Every 1st and 3rd Tuesday Rotating Locations of each month
10:00am
PSH Team– Families & Singles (Arlington and Alexandria)
Every 2nd and 4th Monday Rotating Locations of each month
10:00am
Name Anthony Dawson Eddie Davis Lisa Washington Pam Michell Shaun Dean Akira Brown Sherry Edelkamp Alyss Aune Khristina Koontz Ed Rice Shannon Williams Jan Sacharko Kenneth Smith Troy Skeen
Month May May May May May May May May May May May May May May
Day 1 3 7 8 13 14 14 14 17 18 20 23 29 31
Name Linda Tucker Sheila Keahey Ed Rice Anthony Richardson Nathalia Brown Bahira Parker Shanice Gomire Xiomara Raquel Leyton William Turner Kimberly Kardelis
Month May May May May May May May
Day 30 30 17 19 28 2 8
Years 26 21 14 9 9 5 3
May May May
1 8 16
3 3 2