Sussex Business Times - Issue 411 2017

SBT SUSSEX BUSINESS TIMES

SPRING BUDGET 2017 SBT PROVIDES YOU WITH A RUN DOWN OF THE MAIN ANNOUNCEMENTS MADE AT THIS YEAR’S SPRING BUDGET KNILL JAMES EXPLAINS THE INCREASING DESIRE FOR START-UP VINEYARDS “ROADS? WHERE IN SUSSEX WE’RE GOING WE

DON’T NEED ROADS

WE TAKE A LOOK AT AUTONOMOUS CAR TECHNOLOGY AND QUESTION WHETHER THE FUTURE OF DRIVING IS CLOSER THAN WE THINK

SUSSEX CRICKET RETURNS TO EASTBOURNE

SBT WELCOMES SUSSEX CRICKET BACK TO EASTBOURNE AND CATCHES UP WITH CLUB CHAIRMAN, IAN FLETCHER-PRICE, WHO TALKS ABOUT NEXT MONTH’S EVENT AT THE SAFFRONS FOLLOWING A 17-YEAR ABSENCE SERVING THE SUSSEX BUSINESS COMMUNITY SINCE 1975

APRIL 2017 ISSUE 411

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SBTWelcome MEET THE TEAM

Lee Mansfield, Managing Director/ Publisher

Clare Fermor, Operations Director

Jess Saunders, Editor

Jon Dawson, Sales

Amy Watson, Production Manager

Tom Alexander, Web Designer/ Developer

Jenny Ardagh, Editor

Elliott Mansfield, Sales

CONTRIBUTORS

Bryan Elkins, Partner, Kreston Reeves

Tim Rylatt, Commercial Direct, Growth by Design

Aurelia Butler-Ball, Associate, Irwin Mitchell LLP

Nick Tompkin, Company and Commercial Team, Bennett Griffin Solicitors

March was yet another busy month for the business calendar and here, in our April issue of Sussex Business Times, we report back on the success of the annual Big Futures Show and Checkatrade Business Expo. We also discuss further details of the upcoming West Sussex Business Expo. Set to take place at Fontwell Park Racecourse on 25th May, in this issue SBT talks to some of the event’s exhibitors.

Elsewhere in this issue, Sussex Business Times takes a look at the Spring Budget, announced last month, for our Finance section, gathering comment from some of Sussex’s most prevalent businesses. We also investigate the change in higher education – more specifically the introduction of T-Levels – while for our Health and Wellbeing section; we explore the pressures faced by the NHS on a daily basis, and what businesses can do to relieve this. Female workers now make up almost half of the UK’s workforce, and so SBT also looks into the importance of female entrepreneurs for the UK economy.

Our cover feature this month focuses on the return of Sussex Cricket to the Sunshine Coast of Eastbourne. We detail the history of County Cricket and cricket in Eastbourne in particular, and speak to Posturite CEO and Sussex Cricket Club Chairman, Ian Fletcher-Price about the upcoming match against Gloucestershire.

Alongside all of this, Sussex Business Times provides you with your regular Ask the Expert columns and Made in Sussex, this month with Chandlers Building Supplies. Also, for April’s motoring reviews, we got behind the wheels of the Jaguar F-Pace and Range Rover Evoque, putting both cars through their paces and reporting back, while our lunch review is that of Limes in Lindfield.

Enjoy your April read!

Jess Saunders, Editor

www.sussexbusinessgroup.co.uk 3

SBTContents

Issue 411

SBT

APRIL 2017 ISSUE 411

FREE

SUSSEX BUSINESS TIMES

SPRING BUDGET 2017 SBT PROVIDES YOU WITH A RUN DOWN OF THE MAIN ANNOUNCEMENTS MADE AT THIS YEAR’S SPRING BUDGET KNILL JAMES EXPLAINS THE INCREASING DESIRE FOR START-UP VINEYARDS “ROADS? WHERE IN SUSSEX WE’RE GOING WE

DON’T NEED ROADS

WE TAKE A LOOK AT AUTONOMOUS CAR TECHNOLOGY AND QUESTION WHETHER THE FUTURE OF DRIVING IS CLOSER THAN WE THINK

SUSSEX CRICKET RETURNS TO EASTBOURNE

SBT WELCOMES SUSSEX CRICKET BACK TO EASTBOURNE AND CATCHES UP WITH CLUB CHAIRMAN, IAN FLETCHER-PRICE, WHO TALKS ABOUT NEXT MONTH’S EVENT AT THE SAFFRONS FOLLOWING A 17-YEAR ABSENCE SERVING THE SUSSEX BUSINESS COMMUNITY SINCE 1975

Cover: Julia Claxton © Rob Andrew, Cheif Executive of Sussex County Cricket Club & Ian Fletcher-Price, Chairman of Eastbourne Cricket Club Managing Director/Publisher: Lee Mansfield lee@lifemediagroup.co.uk 01323 819 007 Operations Director: Clare Fermor clare@lifemediagroup.co.uk 01323 819 007 Sales: Jon Dawson jon@lifemediagroup.co.uk 01323 819 017 Elliott Mansfield elliott@lifemediagroup.co.uk 01323 819 012 David Beckett david@lifemediagroup.co.uk 01323 819 014 Editorial: Jenny Ardagh jenny@lifemediagroup.co.uk 01323 819 011 Jess Saunders jess@lifemediagroup.co.uk 01323 819019 Production Manager: Amy Watson amy@lifemediagroup.co.uk 01323 819 018 Web Designer/Developer: Tom Alexander Subscriptions: Linda Grace linda@lifemediagroup.co.uk 01323 819 015 Accounts: Anne Greenwood anne@lifemediagroup.co.uk 01323 819 007 Published by Life Media Group, Unit1, Swan Barn Business Centre, Swan Barn Road, Hailsham, BN27 2BY Printed by Gemini Print A1, Dolphin Way, Shoreham-by-Sea, BN43 6NZ 01273 464884 www.gemini-print.co.uk

All material in this publication is strictly copyright and all rights reserved. Reproduction without permission is prohibited. The views expressed in Sussex Business Times Magazine do not necessarily represent the view of Life Media Group LTD. Every care is taken in compiling the contents but the publishers of Sussex Business Times Magazine assume no responsibility for any damage, loss or injury arising from the participation in any offers, competitions or advertisement contained within Sussex Business Times Magazine. All prices featured in Sussex Business Times Magazine are correct at the time of going to press.

Copyright Life Media Group LTD 2017 ©

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News

View the latest local and national business headlines.

Spending it

SBT looks at how to make that commute to work more enjoyable, whether it’s by road, rail or air.

Money Matters: Spring Budget 2017

Here, we provide you with a run down of the main announcements made at this year’s Spring Budget.

Education: From A to T Levels

The March Budget raised more than a few eyebrows, but also produced many sighs of relief at the sound of more investment in young people’s education.

The Importance of Women in Business

In this issue, and following on from the recent International Women’s Day, SBT takes a look at the rise in female entrepreneurs and what we can expect in future years.

The Hot-Desk Phenomenon

In recent years, hot-desking has become popular within businesses. But is hot-desking actually beneficial to business, or does it in fact cause more issues?

Cover Feature: Sussex Cricket Returns to Eastbourne

SBT welcomes Sussex Cricket back to Eastbourne and catches up with Club Chairman, Ian Fletcher-Price, who talks about next month’s event at the Saffrons following a 17-year absence.

Tried and Tested in Sussex

Jenny Ardagh heads to Limes of Lindfield to sample the highly recommended cuisine for herself.

Chamber News

Sussex Business Times has partnered up with The Uckfield & Disctrict Chamber of Commerce this month to bring you all the latest news.

“Roads? Where we’re going we don’t need roads!”

Here, we take a look at autonomous car technology and question whether the future of driving is closer than we think, as Goldman suggests, or still a way off?

Motoring

For this month’s motoring reviews, Sussex Business Times got behind the wheel of two SUV models, the Range Rover Evoque Auto and the Jaguar F-Pace 2.0d 180PS AWD.

Ask the Experts

Local Sussex business experts advise on relevant issues.

Made in Sussex

This month’s home-grown hero is Chandlers Building Supplies.

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The Cloud Accounting Specialists Helping businesses prepare for digital accounting

Call us on 01424 730000 to arrange your free meeting or email info@mcphersons.co.uk 42 www.sussexbusinessgroup.co.uk

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SBTLocal News CEO of Creative Pod to Dance the Night Away at Midsummer Ball

On 24th June 2017, CEO of Creative Pod, Matt Turner will be transforming into Danny Zuko with his Sandy, Marcella Whittingdale, at Hilton Brighton Metropole’s Midsummer Ball in aid of Chestnut Tree House.

The Midsummer Ball; A Night at the Musicals, is a charity event in aid of the young people in Sussex. The event has been running for 11 years and this year the chosen charities to benefit from the proceeds of the Ball are Action Medical Research, Chailey Heritage Foundation, Chestnut Tree House and The Starr Trust. Matt and Marcella’s chosen charity to represent is Chestnut Tree House, a charity they’ve both supported for over five years and which provides hospice care services and community support for children and young people with progressive, life-shortening conditions.

Creative Pod will be raising money for Chestnut Tree House throughout the months approaching the Midsummer Ball and if you’d like to donate, you can do so by visiting http:// creativepod.uk.com/our-owndanny-zuko/

Adur & Worthing Business Awards 2017 The new organising committee of the Adur & Worthing Business Awards have confirmed that the awards will now be independently run and organised under the umbrella of the Adur & Worthing Business Partnership (AWBP) as a ‘Notfor-Profit’ business model.

James Stoner, a member of the existing committee and category sponsor commented: “Going forward, the awards are to be organised by the businesses for the businesses and by working together with the AWBP, we look forward to the continued success

of one of the most prestigious events in the local business calendar.”

Full details on the categories available and how to enter the awards can be found on the new Adur & Worthing Business Awards website (www.awbawards.com) which is now live. The winners will be announced at a glittering black tie awards ceremony to be held at The Pavillion, Worthing on Friday 10th November 2017. For all enquiries about this event, please contact enquiries@awbawards.com

£9.7m Manufacturing Support Package Launched to Unlock SME Potential in Sussex SME manufacturers in Sussex have been given a major boost with the news that a new £9.7m business support initiative is officially live and looking to support hundreds of companies.

The national Manufacturing Growth Programme (MGP) is promising to fill the void left by MAS by providing access to specialist assistance to help firms grow and improve. This will be achieved through a 19-strong network of experienced Manufacturing Growth Managers, access to industry specialists and the opportunity to apply for grants of

up to £3500.

“Since MAS was abruptly axed at the end of 2015, manufacturers have not had access to a support programme that is tailored to their exact requirements and delivered by people who know the sector,” said Lorraine Holmes, CEO of EGS. She continued: “This has all changed with the official launch of MGP and now we have funding in place to help firms tackle operational issues, make the most of new opportunities and boost the skills of their workforce.”

Checkatrade Proud to Become Official Sponsors of ITV’s New Series, Lethal Weapon Consumer champion, Checkatrade.com has recently added another string to their bow as they secure sponsorship for ITV’s latest television series, Lethal Weapon.

The new show, which will run for 18 weeks, features Damon Wayans and Clayne Crawford as the two protagonists. The original Lethal Weapon franchise comprised four feature films and were a huge hit on the silver screen movie from 1987 to 1998 with the first film grossing $120 million at the box office. The film focussed on two mismatched detectives from the Los Angeles Police Department played by Hollywood big shots, Mel Gibson and Danny Glover.

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Founder and CEO of Checkatrade, Kevin Byrne enthused about the new sponsorship deal, commenting: “Myself and everyone at Checkatrade. com are extremely excited about this new sponsorship opportunity. In recent years we have invested a lot of time and attention into branching into new areas through sponsorship. This television sponsorship is proof of it succeeding. The programme has been a huge success across the pond so I am really looking forward to watching it become an equally great success over here.”

SBTLocal News Sussex-based Accountancy Firm Welcomes Four Employees Knill James Chartered Accountants is charting a course for continued expansion in 2017, with the appointment of four new staff members. The Lewes-based firm, which is celebrating its 130th birthday this year, is made up of a growing team of over 60 staff members.

The new recruits have already taken up their positions. Kate Binchy has been appointed as a Senior Auditor, while Rob Tapp is focused on providing book keeping and VAT compliance services as part of the Outsourcing team. Carolyne Norris is now part of the Management Accounting team

and Tracey Tivey has taken on a role within the Human Resources department.

Kevin Powell, Senior Partner at Knill James, said: “This is an exciting time to be working at Knill James as we continue to develop and strive in all areas thanks to our expert workforce, whose combined efforts helped us to achieve the title of Lewes Business of the Year 2016, presented by the Lewes and District Round Table.”

For more details please visit: www.knilljames.co.uk

20 New Local Jobs Created in Brighton & Hove Twenty new jobs are to be created in the Brighton and Hove area, as leading home care provider, Carewatch Brighton and Hove launches a vigorous recruitment drive to meet the increasing demands for its services.

With life expectancy rising thanks to modern medicine and more people adopting healthy lifestyles, experts expect the fastest growing age group to be the over 65s. While this is positive, Carewatch emphasises the growing need for carers, who are vital to support people in Brighton and Hove by enabling them to stay independent in their own homes for as long as possible.

Carewatch will be looking to recruit people who are compassionate, considerate and wish to make a real

difference to the lives of others.

Acquired brain injury experience is beneficial but not essential. Flexible working hours are offered - from just a few hours each week to full-time – including alternate weekends.

For more information, please visit www.carewatch.co.uk

Annual Brain Injury Conference Expected to Raise £4,000 for Local Charity

The Beyond Brain Injury conference was held at the AMEX Stadium in Brighton last month, and is expected to raise around £4,000. Proceeds are donated to Headway East Sussex, an independent charity that supports those directly and indirectly affected by brain injury in Brighton and East Sussex.

Organised by Sussex-based serious injury claims specialist, asb aspire, in collaboration with Headway East Sussex and specialist brain injury nurses, the aim of the conference was to raise awareness of issues faced by people with brain injury, and their families and carers. This year’s focus was on some of the common but often overlooked effects of brain injury, such as fatigue, dizziness and changes to personality, and the impact these can have.

The money raised by the conference will help Headway East Sussex to sustain their valuable Advice and Support Service, which provides telephone support, evening support groups, counseling and a range of information leaflets.

Brighton Foodies Rejoice as Top Chef Comes to Town Steven Edwards, one of the youngest ever winners of Masterchef: The Professionals (2013), opened the doors of his first restaurant, etch. By Steven Edwards, in Brighton & Hove on Friday 24th March.

With the Sussex countryside and surrounding areas being home to some of the finest, freshest and tastiest ingredients, Steven is passionate about celebrating local produce and supporting local suppliers. From The Cheeseman

in Hove to Beals Farm Charcuterie in North Chailey, Steven has made it his mission to get to know the “locals” and incorporate their produce into his dishes. etch. by Steven Edwards is located on 216 Church Road and will be open Wednesday – Saturday for dinner and also for lunch on

Saturdays. The restaurant has a private dining room seating eight people that will be available for private hire.

For bookings and enquiries, please visit www.etchfood.co.uk or contact 01273 227485 / contact@etchfood.co.uk

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SBTNational News CMI Calls for Greater Diversity in Apprenticeships Degree-level apprenticeships will be key to filling ‘missing middle’ of women in management, with 1.5m more needed by 2024 to achieve gender parity. At the start of National Apprenticeship 2017, the Chartered Management Institute (CMI) is called on employers to start higher-level apprenticeships as a route to promoting gender diversity in their workforces.

CMI’s Strategy Director, Petra Wilton commented: “To achieve gender balance by 2024, the UK will need an additional 1.5 million women managers. Apprenticeships have a leading role to play by supporting women at all stages of their careers to progress through management. From those starting out in the world of work to those looking to push on in their careers, management and leadership, apprenticeships are helping to equip women with the skills needed to progress and to help fill the ‘Missing Middle’ creating the talent pipeline to the top.

“However, with only 13% of employers aware of the new Chartered Manager Degree Apprenticeship, far more needs to be done to encourage businesses to ensure an inclusive, diverse and more productive talent pipeline. This is particularly important in sectors like STEM that are struggling to attract female professionals.”

RSM Named Pensions Accountancy Firm of the Year Shopping On Mobile To Top £53bn

By 2024 Audit, tax and

consulting firm RSM has been named Pensions Accountancy Firm of the Year at the annual Pensions Age awards. The award was presented to RSM’s Head of Pensions, Ian Bell, at a ceremony held at the London Marriott in Grosvenor Square.

The firm was nominated for the award for its development of a innovative benchmarking tool, which helps trustees to compare the management of their schemes versus their peers.

The tool has enabled RSM’s clients to improve their strategic decision making and helped trustees to better manage risks and ensure effective trusteeship and governance.

Ian Bell said: “It is very gratifying to receive this award from Pensions Age, which recognises the hard work of our pensions team right across the country.

It also reflects the efforts that we have made as a firm to constantly innovate in order to provide the best service to our pension scheme clients.”

London Tops Colliers Cities of Influence Index According to Colliers International’s new Cities of Influence report, London remains and will continue to remain one of the most influential cities for talent, location and costs, despite predictions that companies would lose faith in the capital due to political uncertainty and the perceived threat to business of Brexit.

London may be one of the most expensive cities from a real estate standpoint, but when taking all factors into consideration, and the ability of the city to re-invent and evolve, it is superior to all other major European cities in this study. Recent announcements at the end of 2016 by global tech giants such as Apple, Google, Facebook and IBM re-affirmed their commitment to the future of the London and UK economies,” said Director Head of EMEA Research

at Colliers International, Damian Harrington.

“With Trump’s latest immigration policy, this could be even more reason for talent to move to London. The ability to hold on to its workforce and continue developing its talent base will be critical to ensure the UK’s capital remains a primary attractor of corporate activity.”

Manufacturing Industry Continues to Grow UK manufacturing grew by less than expected in February 2017, yet still put the sector on course for one of its strongest quarterly performances in three years. The Markit/CIPS Purchasing Managers’ Index gave a reading of 54.6, down from 55.7 in January, but it was still well above the 50 mark that separates growth from contraction.

Manufacturing, which accounts for approximately 10% of UK output, grew by 1.2% in the final quarter of 2016

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according to the Office for National Statistics. This followed a 0.8% contraction in the third quarter, immediately after the

Brexit vote last June. Over the full year, manufacturing is estimated to have grown by 0.7%, contributing around 0.1% to overall GDP growth of 1.8% Despite this, manufacturing input cost inflation remained close to the highest on record in February, a consequence of the plunge in the pound since the referendum. Output prices were also close to a record, emphasising the build up of inflationary pressures facing UK consumers.

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For The Commute Following on from last month’s Spending It, SBT looks at how to make that commute to work more enjoyable, whether it’s by road, rail or air with SBT’s top picks of travel accessories USB BATTERY PACK

SONY MDR-1000X Extending the range of wireless and noise cancelling headphones already available from Sony, the 1000X is the first to let you own your listening experience by tailoring the noise cancelling features to your ears with a ‘Personal NC Optimiser’ function. And showcases for the first time ‘Quick Attention’ mode that lets you place the palm of your hand to the outside of the headphone ear cup to have a conversation with someone, without taking the headset off. These unique listening experiences are brought to you by newly developed SENSE ENGINE™. Available in two colours, black or grey beige, the headphones come with their own durable leather case. £330. www.sony.co.uk

One of the most potent devices available. This ingenious instrument brings portability and power together in wedded bliss. It is the perfect lightweight travel companion - plus there is no way you argue with it. A choice between an enormous 8000mAh and an extreme 14000mAh capacity, it means you can power everything from tablets to smart phone and pretty much every other portable appliance.

£49.94. www.yellow octopus.com.au

STELTON CLICK TO GO THERMO MUGS The To Go Click mug lets you drink coffee on the go without spillage and keeps it warm enough to drink when you have the time. Complete with ‘smart click’ function making it simple to open and close the mug, this really is an everyday essential for the active lifestyle. £24.99. inkoo.co.uk/

CABLE WRAP ORGANISER The slots can be arranged and adjusted to suit any carry needs, allowing you to carry anything from cables or cords to make-up brushes, pencils and even tools or screw drivers. Effortlessly practical, this is the perfect companion for home, office, travelling or even your workshop, our cord wrap and cable organiser has been designed to suit your lifestyle. £49. www.etsy.com

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WASH BAG Sleek option for storing your grooming products on overnight trips or gym visits. Crafted from signature carbon embossed leather, it’s finished with a zip on the back.

Material: carbon embossed leather, microsuede lining. £139. www.in-spaces.com

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DUNE MENS NEPAL This sleek Nepal weekend holdall makes for a dapper travel essential. With dual top handles, double zip fastening and antique brass hardware.

Complete with a luggage tag, inside pockets and canvas shoulder strap. In a brown leather finish. £150. www.dunelondon.com

MEROWINGS CLASSIC

SAMSUNG GALAXY TAB S3

Let yourself be inspired by the Wings Cushions from MeroWings.These internationally patented designs represent a breakthrough in the field of comfort and lifestyle. The cushion’s original shape takes its inspiration from a wing. And like wings, they have the flexibility to fit snugly around you from all sides when reclined into, providing simultaneous support for the head, neck, shoulders and back. £104.24. www.merowings.com

The Samsung Galaxy Tab S3 takes mobile entertainment to the next level providing a cinema-like experience with 4K video playback and a stunning Super AMOLED display. With an enhanced S Pen, the Galaxy Tab S3 allows users to be more productive, creative, and do multiple things at once. The Galaxy Tab S3 is designed to keep users always connected with faster charging and longer battery life. £599. shop.samsung.com

DELSEY CAUMARTIN Stylish and trendy colour with contrasting zip, metallic finishes and modern French nautical design. 2.2 kg only for the 55 cm Trolley case with 4 double wheels.

DELSEY’s lightest ever hard-side collection. Ultra resistant to absorb shocks thanks to the next generation of polycarbonate. Double wheels for optimal moving comfort.

55 cm and 55 cm slim, £149 65 cm, £175 70 cm, £185 76 cm, £199.

DERTINA - TAUPE Dertina is a spacious concertina top handle bag with multiple compartments. It features dual top handles, an optional shoulder strap and inner pockets. Complete with a envelope front pocket and Dune branded hardware trims. In a taupe leather look finish. £140. www.dunelondon.com

Available in: Anthracite, Navy blue, Silver.

Limited editions: Ice blue, Ivory.

Stockists: Selfridges, Case, Bentalls, Fenwick Newcastle, John Lewis. www.delsey.com

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Money Matters

Spring Budget 2017 In this issue of Sussex Business Times, we provide you with a run down of the main budget announcements made in this year’s Spring Budget On Wednesday 8th March, the Spring Budget – the first of Finance two budgets in 2017 – took place. As the UK begins the formal process of exiting the European Union, the Chancellor of Exchequer, Philip Hammond again announced his plans for the UK economy.

So what were some of the main points announced for businesses?

As for the state of the economy as a whole, the ongoing EU referendum situation has caused deliberation and uncertainty for quite some time now.

Despite this, the UK was the secondfastest growing economy in the Group of 7 throughout 2016, and a further 650,000 people are expected to be in employment by 2021. Growth forecast for 2017 has been upgraded from 1.4% to 2%, and an annual rate of inflation is forecast to rise from 2.3% to 2.4% in 2017-18 before an expected fall to 2.3% and 2% in the years following.

The largest single change affecting businesses from April 5th has been announced – one we have touched upon recently in Sussex Business Times. The new Apprenticeship Levy will be charged on firms with total annual payroll in excess of £3 million. In fact, those not obliged to pay this new Levy are the ones most likely to benefit by achieving a reduction in their training costs. The Government has pledged to pay 90% of apprenticeship costs for small businesses.

Furthermore, with regards to the education sector, increased technical training will be welcomed by business.

However, one of the throwaway comments made in the Budget speech was for a compulsory three-month

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‘quality’ secondment – if this goes ahead, it will have a cost effect on business, and questions still remain: will businesses be able to use the Apprenticeship Levy to cover these costs? Is there capacity for businesses to take on 630,000 students each year?

It also came to light that the Making Tax Digital start date for businesses with a turnover below the VAT threshold has been delayed. Those with a turnover between £10,000 and £83,000 will now not be required to report digitally until 6th April 2019, which is news that will be welcomed by smaller businesses, the self-employed and landlords.

Rate relief will be 100% from April 2017 based on a rateable value of up to £12,000, tapering to £15,000, which will benefit those where property values have risen the most. However, the overall revenue take of the latest revaluation, which is based on 2015 property values, is not altered, meaning some will still face significant rises, mainly in London and the South-East.

“Growth forecast for 2017 has been upgraded from 1.4% to 2%, and an annual rate of inflation is forecast to rise from 2.3% to 2.4% in 2017-18 before an expected fall to 2.3% and 2% in the years following”

Money Matters

attract lower rates of income tax, careful forward planning will be essential to ensure that the impact of this change can be prepared for.”

Jason Kitcat, Head of Policy & Public Affairs, Crunch Accounting: “The Chancellor is planning to raise tax from the self-employed and small businesses without any consultation. What’s more, he’s doing this before the Taylor Review has even completed its work. Promising to consult on increased parental support for the self-employed is welcome, however.

We recommended such an approach in our recent research and report with the RSA: ‘The Entrepreneurial Audit’.

The UK’s self-employed, and small business owners, would be more open to discussing hikes in National Insurance and cuts to dividend tax allowances, if they had been explicitly presented alongside additional rights and protections.

“The Chancellor failed to address the growing concern over the rushed changes to IR35 in the public sector, and the VAT

As for allowances, the new dividend tax-free allowance of £5,000 is to be reduced to £2,000 from 6 April 2018. The personal allowance is to be increased by more than inflation, causing it to rise by £500 to £11,500.

Of course, many more points were announced last month, just some of which including measures to tackle abuse of overseas pension schemes; an additional £100 million to place more GPs in A&E departments for next winter; an extra £2 billion for social care over the next three years and funding of £5 million to support people returning to work after a career break, but what we really want to know is what businesses themselves thought of the Spring Budget announcements…

Here, SBT caught up with Sussex businesses to find out their thoughts on this year’s announcements…

Paula Joyce, Tax Manager at Sheen Stickland: “Small businesses were hot

on the agenda for this budget with an emphasis on how the self employed are taxed differently to those in employment.

Historically the self employed have benefited from lower national insurance rates, however this reflected the reduced entitlement to state benefits and accrued pension on retirement.

In addition it represented the risk that small businesses face compared to the security that employment can provide.

“Whilst the new state pension regime has increased the entitlement to pensions for self employed workers, the increase in national insurance contributions will impact most small businesses immediately, and it may take many years before they see the advantages at retirement age.

“Those operating within owner managed limited companies will also be affected by the reduction in the dividend allowance. Dividends have long been a tax efficient way in which shareholder/ directors can remunerate themselves.

However whilst dividends will continue to

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Money Matters

Flat Rate Scheme ‘limited cost trader’ test. This was a missed opportunity.

Now is absolutely the right time to be reconsidering tax and welfare in light of the changing world of work, but it needs to be done collaboratively and carefully.”

Jonathan Riley, Head of Tax, Grant Thornton UK LLP: “The Chancellor is rightly concerned about the growing tax gap between those in employment and those self-employed, or using service companies. He sought to close that gap by increasing the Class 4 National Insurance Contribution (NIC) rate by 1% in 2018 and a further 1% the year after.

There will still be a gap between different types of worker – employees will still pay 12%. But this isn’t the big shock some see it as – the NIC rate will still be only 2% for earnings of self-employed over £43,000 a year.”

Lorna Sizer, Senior Manager Personal Tax, Knill James Chartered Accountants: “The dividend allowance has been with us for less than a year and it is already being tinkered with. Currently dividends of £5,000 can be received tax-free but this allowance is going to reduce to £2,000 from April 2018, increasing the tax bill on dividends by up to £1,143 each year. Alongside the 7.5% increase in the tax rates on dividends, which was introduced last April, the tax saving by receiving dividend income will be eroded still further. Whilst this affects owner of shares, it is those running their own business through a limited company who will feel the pinch the most. Other investors have the opportunity to use

ISAs to hold their investments and so not have to pay income tax on any of the dividend income.”

Lucy-Rose Walker, CEO, Entrepreneurial Spark: “Increasing National Insurance rates for the selfemployed could be a further step by the Government to penalise those who are taking risks and starting a business, often giving up their regular pay cheques to take a chance at creating something great. We believe there should be more, not less, support for entrepreneurs who are starting and scaling businesses.

Removing the few remaining incentives of being self-employed is counter-intuitive and will lead to fewer enterprises and consequently fewer jobs.”

Nick Gross, Chairman, Coffin Mew: “While, as budgets go, Philip Hammond’s 2017 Budget appears fairly tame, there

are a number of points of interest for those involved in the transport and logistics sector.

“A freeze on vehicle excise duty for hauliers and HGVs will, I’m sure, be welcomed by many, as will plans for a £220 million transport fund for national roads and a £690 million fund to tackle urban congestion. Mr Hammond further announced an additional £270 million for disruptive technologies, such as robotics and driverless vehicles, something that further cements the government’s intention of keeping Britain at the forefront of developing driverless technology.

“It’s also important to note what was not mentioned. Specifically, Mr Hammond made no comment on the expected introduction of a diesel scrappage scheme. Whether this means that the idea has been parked, or not, we will have to wait and see.”

David Jinks, Head of Consumer Research at ParcelHero: “Britain is at the forefront of technology when it comes to logistics and courier services. Parcels are being delivered by drone in Cambridgeshire, droids are delivering packages in London streets and driverless vans are being trialled in Greenwich. Britain and the US are streets ahead of the rest of the Western world when it comes to e-commerce and delivery innovation, and this money will help ensure we stay ahead of the curve.

“What we need to see is a plan for the High Street and e-commerce to grow together; and technology, sensible taxation policies and more flexible planning regulations will help ensure this takes place.”

14 www.sussexbusinessgroup.co.uk

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Education

From A to T Levels

The March Budget raised more than a few eyebrows, but also produced many sighs of relief at the sound of more investment in young people’s education More investment in technical education for 16 to 19 year Education olds was announced in this year’s Spring Budget. Investment is set to rise to over £500 million in the form of new T-levels, which will be introduced from Autumn 2019. Students will be able to choose from 15 different routes (rather than the current 13,000 as Mr Hammond points out), such as construction, digital or agriculture.

The number of hours of training for these students will increase by over 50% and as part of the course, all students will take part in a 3 month industry work placement, “so when they qualify, they are genuinely ‘work-ready’”, says Hammond. The government will also provide maintenance loans for students doing higher-level technical courses at National Colleges and Institutes of Technology – like those available to university students.

In his Budget speech, Philip Hammond said, with this plan we will be: “Putting the next generation first, to safeguard their future, and to secure our economy.”

Chris Moore, President, Group Operations, The Adecco Group UK & Ireland, also explained the potential future dangers: “Our research of UK businesses, carried out in partnership with the CIPD, shows that the current British education system is ineffective at providing youngsters with key business skills such as communication and teamwork.”

So this announcement was more than overdue, currently with an estimated workforce shortfall in the UK of 3.1m people by 2050 due to a combination of skills shortages, an ageing workforce and restrictive migration policy. We got

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in touch with business people across all industries, including those in the education sector, to get their thoughts.

Owen Goodhead, MD of Randstad Construction, Property & Engineering was pleased at the recognition of the productivity gap, which is ‘fast becoming a chasm’. He said: “This allocation of funds is not just about future-proofing our workforce, it’s about reversing the effects of years of putting academia over and above technical vocations and practical trades.

“Today’s jobs market is candidate driven because of an already crippling skills shortage in some industries, putting more pressure on companies to find, attract and retain talent. The housing crisis, for example, is also a STEM skills crisis.”

Tim Sorensen, Eastbourne EBP agreed, commenting: “The proposed ‘T-Levels’ will provide a much needed vocational learning opportunity that was lost following the withdrawal of Young Apprenticeships and the subsequently flawed Diplomas.”

However, all praise in politics has its critics. Tim points out: “For these new qualifications to have any real currency in terms of required employability and skills, it is imperative that they are not developed in an academic bubble and must engage with the needs of business in the various sectors. Arrangements for the crucial ‘work experience’ element will require careful management and liaison with employers to ensure sufficient quantity

Education

“The proposed ‘T-Levels’ will provide a much needed vocational learning opportunity that was lost following the withdrawal of Young Apprenticeships and the subsequently flawed Diplomas” - Tim Sorensen, Eastbourne EBP

and quality. This is something that education business partnerships, such as Eastbourne EBP, are well placed to support.”

Peter Vinden, Managing Director of The Vinden Partnership also sees both sides of the coin, explaining that, although a positive step, these are only short term measures: “The industry is unlikely to see any benefit from this until at least 2020, and with a potential exodus of skilled workers as a result of Brexit, we need to make sure we have enough home grown workers to fill the void.”

Chris Wood, CEO of specialist training provider, Develop Training Limited (DTL), is equally sceptical over the longevity of this plan: “The Chancellor’s initiatives in the areas

of training and development are to be welcomed but their eventual effect on the UK economy may however be trivial.

Government can play a role in providing an appropriate landscape for training but long-term solutions to the UK’s oft-noted skills gap; the need to promote STEM subjects more greatly in schools and universities; and the attraction of more women into engineering and technical careers can only be delivered effectively through the direct actions and influences of industry, not simply via edicts of the State.”

Chris Moore also highlighted how this is only the beginning, further expanding on the point that one solution doesn’t fit all: “Education and apprenticeships are just one part of the solution to solving the UK’s productivity issues and skills shortages. Those already in jobs will face new challenges as their roles, and the skills demanded of them, rapidly evolve.”

He suggests: “Organisations need to play a part and think strategically about the skills their workforce requires today, tomorrow and in the future and to engage and develop their employees accordingly.

Alongside this new investment in vocational and technical education and apprenticeships for young people, this additional focus on the current workforce will help ensure the UK is ready to thrive in a post-Brexit environment.”

Many that we spoke to recognised that the current education system simply wasn’t enough to equip young people for the workplace. Mr Hammond’s announcement is a first step that needs to be taken to realising young people’s potential.

“It’s also time to recognise that academia alone is not enough to produce the diverse, highly skilled workforce of the future,” says Michael Mercieca, Chief Executive of Young Enterprise. “We need to foster a culture of entrepreneurialism in schools, invest in employability skills and give young people the tools and confidence they need to reach their full potential.”

Julian Wragg, VP International at Pluralsight agreed, stating: “Long gone are the days where a degree or school qualification is all you need to succeed.

Julian concluded: “Only by embracing lifelong learning, especially in technical and digital skills, will it be possible to create a workforce that has the job security and relevant expertise for our digital economy.

www.sussexbusinessgroup.co.uk 17

Clicks Instead of Bricks

Clicks Instead of Bricks Here, in our April issue and following on from the recent announcement that UK retail giant, John Lewis, is planning to cut almost 400 jobs, Sussex Business Times takes a look at the ongoing demand for clicks instead of bricks and whether shifting the focus to online retail can really benefit a business The relevance of high street retail has been questioned more and Insight more over the past decade, with online gradually taking over the sales figures, and less and less consumers hitting the streets to purchase their goods.

Online sales in the UK have been steadily on the rise since at least 2007, with the value of internet sales as a proportion of total retail sales rising from 2.7% in January 2007 to 12.8% in January 2014. Namely due to the natural increase in online footfall over Christmas, in December 2014 £1.1 billion was spent online: the first time ever that more than £1 billion had been spent online in a single month.

UK retail sales made up a total of £358 billion in 2016 – 12% of those sales were made online, which is a 10% rise on the previous year. In 2008, online and mail-order businesses accounted for 3.4% of the total number of enterprises in the retail industry. By 2012, this had increased to 8.2% with over half of music and film sector sales made online rather than as a physical purchase. This has resulted in severe difficulties for retailers such as HMV, which went into administration in early 2012, and existing

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stores have more recently developed strategies to prevent their own decline.

A retailer without an online presence is redundant in the eyes of the modern shopper, with geographical expansion no longer the primary way that established retailers can extend brand reach and increase sales. Today, the

Clicks Instead of Bricks

“UK retail sales made up a total of £358 billion in 2016 – 12% of those sales were made online, which is a 10% rise on the previous year”

internet enables retailers to do both with far less financial commitment, and the demand is certainly there.

According to last year’s Eurozone figures, 14 high-street stores are closing in the UK every day. The ongoing and steady closure of bricks-and-mortar stores is happening at the same time as 65% of internet users in Europe shop online. In particular, people aged between 16 and 74 are using the internet once a day at the very least. Figures released back in August last year revealed that overall non-food online sales increased by 11.2% in July in comparison to previous months. There’s been a clear correlation between older retailers struggling in the current industry, with many slowly declining as they fail to gain footing when it comes to digital sales – some of which, even without an online platform.

Digital sales and having a high-end digital platform has become hugely important for retailers in recent years, with a reported

69% of 55 to 64 year olds purchasing goods online. Additionally, the amount of men shopping online also increased by 25% back in 2008 to a whopping 77% in 2015, whilst amongst women, there was a 26% rise to 75%, showing the true extent of how the internet is relied upon in this day and age.

SBT recently received news that retail giant, John Lewis plans to cut nearly 400 jobs in its home fittings services and restaurants amid its own shift to online shopping. Affecting 32 out of its 48 stores in the UK, this move is after more than 40% of sales at John Lewis over Christmas were online. The pound collapsed in value against other major currencies after the Brexit vote - by up to 20% versus the dollar alone - making imported goods more expensive. This has left producers and retailers under pressure to pass those extra costs on, with consumer price inflation taking off before Christmas - although many stores held off on price rises ahead of the crucial festive season.

It’s estimated that around 773 staff could be affected by redundancy but would be able to apply for 386 new posts. Not only is this a shame for the 387 roles that will disappear almost overnight, but it’s also a sign of the changing times – is high street retail on the way out? Should independent retailers be looking to do the same?

John Lewis Operations Director, Dino Rocos said: “Our Partners are passionate about offering the very best customer service and these proposals will allow us to modernise our business as it adapts to the changing needs of our customers and the role that shops play in their lives. We understand that for some this will mean a period of change, and we are working with affected partners over the consultation period to give opportunities for redeployment in new roles wherever possible.”

January’s figures from this year do demonstrate the importance of online retail as a future driver of growth, with this online trend expected to continue throughout 2017 and beyond. Online channels allow retailers to offer more promotions, drive more sales and gain more customers at a far greater pace than they could in store. However, at the same time, figures show online retail sales growth to have slowed since this time last year (a 9.2% growth in January

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Clicks Instead of Bricks

2017 compared to 13.8% in 2016) with a multichannel offer seemingly the answer to retail success rather than a full on focus on online services.

Waterstones, the UK’s leading bookshop chain, is on the defensive after going incognito at some of its newer stores. The firm has opened three shops that do not feature its distinctive branding, prompting accusations of deception. They are Southwold Books in Suffolk, The Rye Bookshop in East Sussex and Harpenden Books in Hertfordshire. But Waterstones’ Chief Executive, James Daunt, told the BBC the move was justified, saying he wanted the shops to have a more independent feel – a quality that evidently attracts the masses.

Louisa Walters, Founder of The Restaurant Club, a 17,000-strong membership scheme championing independent restaurants says: “It’s worrying that the shop fronts are designed to fool people into thinking

they are locally-run, small businesses with the love and individuality that you find in local stores and eateries.

“We are seeing an increased appetite for a more personalised experience with many people actively choosing to spend their hard earned cash at independents over chains. Chains are responding by surreptitiously taking on the look and feel of local stores whilst still offering their core business pricing and service, which is somewhat deceptive and a threat to real independents.

“Independents stores, including British restaurants, already struggle to compete with the chains in terms of buying power, so have to offer something niche or different. We are urging people to vote with their feet and visit – or research - independent businesses wherever possible. If we don’t support our high street we are in danger of having identical high streets with little choice or diversity.”

“We are seeing an increased appetite for a more personalised experience with many people actively choosing to spend their hard earned cash at independents over chains” - Louisa Walters, founder of The Restaurant Club

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Salthaven, The Promenade, Pevensey Bay

Your New Weekend Retreat T

his beach home, located in the heart of the historic bay of Pevensey, demonstrates modern living accommodation within and panoramic views of the sea and Sussex coastline from Eastbourne to Hastings from the beach front garden.

The current owners have refurbished and modernised the property which offers to the market a house which boasts charm and character throughout with off road parking to the front.

The accommodation provides, spacious living room, dining room, modern fitted kitchen, four bedrooms, family bathroom and en-suite wet room to bedroom four which occupies the entire top floor. This family beach house really is one of a kind.

The bright and spacious living room has patio doors to the front providing access to the patio area and offers high ceilings with inset spot lighting, decorative coving and picture rail, built in cupboards to recesses providing storage and houses entertainment systems. Double doors lead to the dining room again with inset

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spot lighting, built in storage cupboard to the recesses, glazed door providing access to the rear courtyard garden and garage. An arched double opening takes you through to the modern fitted kitchen/ breakfast room.

THE HEART OF EVERY HOME, is this well-appointed kitchen boasting a vibrant charm of character and style which provides a selection of storage drawers and cupboards, integrated appliances including – Five burner range cooker, extractor fan, built-in fridge/freezer, wine cooler, dishwasher, water softener with separate tap, American fridge freezer, microwave oven and coffee machine.

The rear glazed door gives access to the rear courtyard, external utility cupboard and existing storage building/workshop.

FURTHER ACCOMODATION PROVIDES - A master bedroom which is located on the first floor has an elevated position enjoying the coastal views to the front of the property. It also has a sliding door to a walk-in wardrobe.

A modern contemporary style family

shower room services the two other first floor bedrooms, bedroom four occupies the entire top floor and has a fully tiled contemporary style wet room.

To the rear there is a private courtyard garden and an external utility cupboard housing the washing machine.

PLANNING PERMISSIONS - The current workshop at the rear of the property has planning permission to demolish the existing building and erect a single storey extension to form a family annexe – this would provide self-contained accommodation with private access and has potential to offer self-contained holiday let accommodation.

Separate planning permists erection of summerhouse to beach front garden.

All of this combined with its prime location with plentiful outside space and area of private beach equates to a truly beautiful coastal family home incorporating anything and everything you could ever need.

Salthaven, Pevensey Bay £625,000

For further information on these properties, please contact Taylor Engley Eastbourne’s Anne-Marie Hall on 01323 745753 or email anne-marie@taylor-engley.co.uk

y

Baslow Road, Meads, Eastbourne

at The Sunshine Coast...

T

his three-bedroom apartment located close to the sought after Meads village. The elevated location enjoys panoramic views over the sea beyond. This bright and spacious property has been fully refurbished to a high standard and boasts a beautiful living room, a luxury kitchen and bathrooms, two double bedrooms, a third bedroom or study, an en suite shower room to the master bedroom, substantial loft room and a large storage loft room.

Situated just a short distance away from Meads Street with its cafes, shops, restaurants and public houses, whilst Eastbourne town centre and its mainline railway station is approximately one and a half miles distant, this property really is in the perfect location.

Making your way through this stunning property will take you through the communal front door to the entrance hall, which boasts a coved ceiling and a decorative archway ceiling spotlighting.

The bright and spacious lounge room features a beautiful corner window arrangement and large window to the rear aspect, providing residents with outstanding views over the beautiful Meads village and sea beyond. With numerous power points and a BT socket, radiators and a ceiling fan, this room is also the host of an internal window opening to bedroom three/the study (dependent on the resident’s preference), offering an open-plan feel.

The kitchen/breakfast room has a selection of base and eye level units combined with a granite worktop, inset butler sink and mixer tap. The centre island unit with an under counter freezer, two fridges and three domed designer pendant lights make for a wonderfully modern room. A freestanding gas range cooker and extractor oven are also featured, along with some of the necessities, including numerous power points, under unit lighting and inset spots.

The luxury bathroom comprises of fully tiled walls and a Steam Spa Bathing Unit, consisting of a steam shower and self-filing whirlpool bath, electronic control panel, lights, fan and USB and Bluetooth connection, while the master bedroom enjoys a window to the side aspect along with its own en suite bathroom. Fully tiled in complementary decorative tiling and with a vanity cupboard, inset wash basin and mixer tap, this en suite shower room completes the master bedroom, with additional features including a power shower, low level W/C and extractor fan.

If you’re looking for a wonderful home on the Sunshine Coast – this Meads property could be the perfect place for you!

Baslow Road, Meads £565,000

www.sussexbusinessgroup.co.uk 23

Taylor Engley, 6 Cornfield Road, Eastbourne, East Sussex, BN21 4PJ

Women in Business

The Importance of Women in Business

Over the last few years, there has been a surge in female entrepreneurs – in the South East and London especially – and women now make up almost half of the UK workforce. In this issue, and following on from the recent International Women’s Day, Sussex Business Times pairs up with NatWest and takes a look at this rise in female entrepreneurs and what we can expect in future years

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The South East’s female-led businesses contributed £520 Insight million to the UK’s economy and created an additional 14,000 jobs back in 2015, according to recent findings by NatWest.

This research revealed that female entrepreneurs in the South East set up 18,300 businesses in 2015 alone, making it the most successful region in the UK for female start-ups, outside of London, of course.

Nation-wide, female entrepreneurs contributed £3.15 billion to the UK economy overall in 2015. However, despite a strong growth in female entrepreneurship since 2009, the number of women setting up a business in the UK still lags behind countries such as Canada and the US, costing the UK economy £1 billion per year.

NatWest’s research also revealed that, while the proportion of the UK’s female working population starting a business nearly doubled from 3.7% to 7.1% between 2009 and 2012, this has since tailed off, falling every year and standing at less than 5% in 2015. This is supported

by ONS data, which shows the number of businesses started by women increased every year between 2006 and 2013 from 58,000 to 139,000, before falling to 116,000 in 2014 and to 126,000 in 2015.

Despite the fact that the figures surrounding female entrepreneurs and the success of female start-ups in the UK are on the up, the Chartered Management Institute (CMI) has identified a ‘missing middle’ of female managers, which is damaging to organisations’ and the UK’s productivity. The UK economy needs two million new management roles for it to achieve predicted growth. The problem for many organisations is the ‘missing middle’. While women out-number men at junior levels, not enough make it through middle management and to the top.

To achieve a 50/50 split of management jobs between men and women by 2024, the UK will need 1.5 million new female managers over the period. Today there are over half a million ‘missing’ women from management. Going on current figures alone, we’ll still have 480,000 ‘missing women’ from UK management in 2024.

The Chartered Management Institute (CMI) has gone on to launch CMI Women, a new initiative that aims to achieve gender parity across the UK’s

Women in Business

management population by 2024, and to help employers unlock more value in the UK’s workforce to address our productivity gap. To launch CMI Women and address these issues, CMI created a ‘Blueprint for Balance’, an innovative open source tool that helps organisations achieve 50/50 management. The tool is a free online resource, which allows employers to share information and learn the practices and policies that have helped improve gender balance within other organisations. Ann Francke, CEO at CMI said: “Through CMI Women we will provide organisations with a Blueprint for Balance, while also enabling individuals to play their part in accelerating their own careers and supporting others to do the same. It is by working together in this way that we can find the solutions needed to find the 1.5 million extra women managers we’ll need by 2024 to achieve the gender balance that is critical for future UK business success.”

Sussex Business Times got into contact with Entrepreneurial Development Manager for NatWest, Fiona Anderson, who said: “We know entrepreneurs are vital to the economy in the South East as well as the wider UK, and it’s fantastic to see just how much women contribute to this. But it’s clear to see that we need to do more to ensure

we don’t lose the momentum we’ve built up over the past decade.”

If the UK had kept up 2012’s level of female entrepreneurship growth in the following years to reach the levels of Canada, the UK economy would have seen an additional £1.35 billion in 2015.

Despite this, female entrepreneurs are a central part of the UK’s economy, setting up almost 1.2 million businesses between 2002 and 2015. However, NatWest’s study found that of all new businesses formed in 2015, around two thirds were set up by men, with women responsible for one third.

Founder of Brighton-based Bare Biology, Melanie Lawson also had her say, commenting: “I think it’s time we catch up with, if not overtake, Canada and the US. We know that, generally speaking, women are less ‘gung ho’ than men when it comes to starting businesses and tend to worry more about being perfect, not getting into debt and feeling they lack the right skills or experience.”

Fiona Anderson continued: “At NatWest we have created numerous roles within the bank that are dedicated to providing tailored support for women to start up and succeed in business.

It’s not simply about starting up, but supporting through all the business life stages. From introductions to relevant

“To achieve a 50/50 split of management jobs between men and women by 2024, the UK will need 1.5 million new female managers over the period. Today there are over half a million ‘missing’ women from management”

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Women in Business

“As a mother, running my own business gives me the ultimate flexibility. If my children are off school poorly, it doesn’t matter – I’m the boss”

organisations to tangible day-to-day support, we want to go beyond providing financial services and help female entrepreneurs achieve their business ambitions.”

More women are starting to become ‘entrepreneurs’ out of necessity. The 9-5 has always been against mums, but now confidence is rising and mums are starting to realise that they shouldn’t feel guilty about still wanting to ‘do something’ with their talents – and rightly so. After all women work for years building up a corporate career, and to have this go to waste seems somewhat unfair.

The Mums Enterprise Roadshow – a free-to-attend and child-friendly business exhibition – took place earlier this year in Brighton, with an aim to change the working and business lives of mums for the better. The organisers of these events (Mums Enterprise Ltd) are Lindsey Fish and Lucy Chaplin – both mothers of young children who have found a way of continuing their careers at the same time as offering advice and support to mothers in similar positions.

Statistics show that the ‘Mum Economy’ was worth £7.2 billion back in 2014, and the number of women with children under the age of 18 starting a business is growing at a record rate – set

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Fiona Anderson - Entrepreneurial Development Manager for NatWest

Bare Biology Founder, Melanie Lawson

- Bare Biology Founder, Melanie Lawson

to be worth £9.5 billion by 2025. With the expenses surrounding child care ever on the rise, along with organisations and companies being slow to implement flexible working, it’s no wonder mums are deciding to go it alone. The Mums Enterprise Roadshow was launched to help combat the ‘what’ and the ‘how’ questions many mums find themselves asking whilst on maternity leave, when it becomes clear returning to the 9-5 actually isn’t an easy option at all, nor often is it financially worth it.

“I faced the same conundrum thousands of women face after starting

a family. I still wanted to use the talents and experience I had gained over my 16 year career, but returning to my city job just wasn’t a feasible, affordable option and this same story is shared by thousands of mums all across the UK,” commented Lindsey.

She continued: “The idea for Mums Enterprise Roadshow was a light-bulb moment. I had seen and experienced first-hand the support and the many opportunities that exist for mums wanting to start or grow a business”.

The amount of resources available to mums, and women in general, are finally beginning to rise, and opportunities have never been so easy to get a hold of.

Bare Biology Founder, Melanie Lawson also went on to explain her experience as a mum in business: “As a mother, running my own business gives me the ultimate flexibility. If my children are off school poorly, it doesn’t matter – I’m the boss. Technology makes things simple, but brilliant e-commerce solutions make for super easy home-run businesses. You just need a computer.

Also, there’s loads of help available.

I was lucky enough to be a part of the NatWest Entrepreneurial Spark Programme and I highly recommend it to any women wanting to start a business!”

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Karen Fleming

Jackie Mensah

Divorce and the Business Owner The breakdown of a relationship can be devastating Advertorial emotionally but, when you’ve a business that you’ve spent years building and quite possibly the livelihoods of employees to consider, then you need to keep a clear head. It’s in these upsetting early stages, when life is changing rapidly, that you may be well advised to instruct a legal expert to give you the clarity that will allow you to protect your assets and your business.

Whilst your business won’t necessarily be treated the same way as your other assets, it can be considered to be a resource that benefits you. As a result it is likely to be relevant to your financial settlement.

Karen Fleming from the Bennett Griffin Family Team said: “Any assets that might be thought of as matrimonial property, whether that’s houses, pensions, lump sums or even old inheritances that you or your spouse have already spent, are considered within the final settlement of a divorce.

“As a business owner you may want to show that your company’s assets are separate to avoid these being classified as matrimonial property. Certainly if the business provides the income for the future maintenance of your spouse and children then, with the right legal advice, it’s less likely to be liquidated to prevent depriving you of your income.

“It is a complex area, especially if your spouse works in the business, has shares or maybe owns or jointly owns

the business premises. However, we would strongly advise against disposing of business assets or selling shares in an attempt to reduce your net worth. The Courts frown upon such efforts to deprive the other spouse of assets, plus your credibility will be affected.

“We offer a comprehensive service and, as well as working with tried and trusted experts such as commercial surveyors and company valuers; we have a Mediator and a Collaborative Lawyer on our team.

“Mediation can help at any stage of the separation or divorce to help a couple to explore the options that are available to them. It improves communication between both parties, which is especially important where children are involved, and allows options to be considered in a more relaxed way.”

Bennett Griffin’s Collaborative Lawyer, Jackie Mensah explained further: “Collaborative Law is a fairly new way of managing the divorce process. Each person appoints their own lawyer but, instead of negotiations being conducted between solicitors by letter or telephone, everyone gets around the table to discuss matters in a calm, logical way to work things out face to face.

“It allows you and your spouse to take control of the situation and to determine which issues are priorities for you as a separating or divorcing couple. It’s a private and respectful forum in which we all sign a Participation Agreement which states that, apart from the divorce, we will not be taking the matter to Court.

“We encourage our Clients to set out

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Resolution accredited lawyers, Bennett Griffin explains what you need to know if you are facing a separation or divorce, to make it as pain-free as possible

their financial settlement in a Consent Order, which is then approved by the Judge. It’s as enforceable as an Order achieved through Court proceedings but we find it’s more likely to work in the long term since both parties have had their full input in the process.

“For business owners, who are often familiar with arbitration, this alternative dispute process really suits them. It can help to iron problems out more quickly and allows a practical discussion of all issues to move things forward in an efficient and cost-effective way with far less paperwork.”

Regardless of the approach that’s chosen, Karen and Jackie agree that effective communication is the key to making divorce or separation as straightforward as possible; especially when both parties may be involved in the business.

This is an area in which the Bennett Griffin Family team specialise, have had years of experience and provide expert advice and support to high net worth business owners.

Jackie concluded: “We understand that going through the breakdown of a marriage is one of the toughest times in your life, but we’ll do our best to make things bearable.

Talk to us and we’ll be there with you and your business every step of the way.”

Karen Fleming: kf@bennett-griffin.co.uk Jackie Mensah: jnm@bennett-griffin.co.uk

01903 229999

VIVAT - Making VAT Digital For over 20 years we have assisted companies of all Advertorial sizes in managing and minimising VAT risk whilst maximising VAT recovery. Now, utilising award-winning innovation and technology, we are pleased to soon be launching VIVAT - a unique, automated, cloud based VAT return service. In addition to helping clients automatically prepare VAT returns in any EU jurisdiction, VIVAT also carries out compliance tests. These identify both incomplete/invalid data and determine potential areas of concern for further investigation, such as duplicate payments and incorrectly charged VAT. Although we have released a prototype the official launch will be taking place at the Accountex exhibition in London on 10th May 2017.

Over time, through the work we were doing, it became clear we needed to focus our resources on technology.

Initially, this interest manifested itself in our internal reporting system, allowing full access and transparency for our clients. It has now culminated in the development of an automated cloud based solution for European VAT returns - with built in reporting and compliance tests.

We decided to go with this for various reasons: • HMRC, along with many tax offices across the EU, are committed to “Making Tax Digital”, with the aim being that by 2020 businesses and individual taxpayers will be able to register, file, pay and update their information at any time. VIVAT is in line with this approach.

• Tax authorities across Europe are being given increasing powers to investigate VAT compliance and increasingly stringent penalties are being introduced. The built-in compliance checks in VIVAT therefore provide our customers with an added level of reassurance in managing their foreign VAT obligations.

Brighton-based VAT International, experts in VAT Compliance, Global VAT Recovery and VAT Data Analytics, are pleased to be launching VIVAT - the cloud-based, automated EU VAT return service

“It enables us to provide a quick, convenient and cost-effective approach to the completion of international VAT returns” • It enables us to provide a quick, convenient and cost-effective approach to the completion of international VAT returns.

• Alternative solutions require software to be downloaded with a significant upfront fee. This restricts usage to only the largest of companies. VIVAT is cloud based with no software to download and effectively works on a ‘pay as you use’ basis. It is consequently appropriate and available to companies of all size.

• The system is essentially an online DIY service. This enables customers to retain full control of their VAT compliance, free up internal resources and eliminate the need for external providers.

• There are ongoing changes in rules and regulations which are hard for individuals, SME’s and large corporates alike to keep abreast of. VIVAT is directly aligned to EU VAT legislation

www.vatinternational.com

|

and will be updated as soon as any amendments are made.

Whilst we are delighted to launch VIVAT we are aware there are a variety of business needs and we continue to offer our managed VAT Compliance service and our comprehensive VAT Recovery service. If your business incurs VAT across the EU, Norway or Switzerland we can be relied upon to recover this on your behalf.

VAT International is here to assist you with any VAT related matters across Europe and globally. For any further information please do contact us.

01273 414313

www.sussexbusinesstimes.co.uk 29

The Hot-Desk Phenomenon

In recent years, hot-desking has become a popular way for businesses to economise on space, ensure their employees are communicating and making new contacts, and to engage more in their work. But is hot-desking actually beneficial to business, or does it in fact cause more issues?

Hot-desking has increased in Hotpopularity as a flexible working Desking solution over the last few years. Upon its inception as a concept, it rapidly became a solution to employee cliques, distraction and individual clutter.

With employees sitting away from their respective teams/departments, it was believed that hot-desking allowed employees to build connections and create collaborating opportunities with other employees they do not often engage with.

A few years down the line and this view seems to have changed somewhat.

Reboot Online Marketing conducted a survey, receiving a respectable 460 responses from office workers across the UK, who are currently or have had previous experience of working under a hot-desking model.

The statistics revealed a very different

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view of hot-desking, with 81% of office workers stating they would prefer to have their own desk or work station. Contrary to popular opinion, 75% of respondents believed that cross-departmental relations and collaboration did not improve as a result of hot-desking; 66% stated they didn’t make any valuable new contacts from sitting next to or around different individuals from outside their own team/ department; and 59% thought the morale of their own team/department declined as a result of hot-desking.

One of the respondents, Darren, who is a Senior IT Consultant commented: “When the company initially announced that they were going to be introducing hot-desking, I was really open to the idea. The biggest selling point for me was that I would be able to have professional conversations with employees from different departments whom I would normally never get a chance to meet.

“By the time hot-desking came into place, I didn’t really notice that much of a difference. Since most days you were

sitting next to someone different, you didn’t really develop a meaningful working relationship with anyone outside your team. Similarly, even though you were away from your entire team, you would still be constantly wondering the office to find fellow colleagues to go through different projects and documents with them.”

Maria Parker, a Business Consultant, also shared her opinion on the hotdesking concept, suggesting it has become a lazy form of culture change in an office environment: “I have seen a lot of businesses subscribe to the hotdesking model over the last few years because they believe it will enhance cross-departmental cooperation and collaboration. Businesses though must realise that these components do not simply just happen because you split teams up and get them to sit separately across the office. It’s a more complex process than that.”

In agreement with Darren, Maria suggests that hot-desking may actually

The Hot-Desk Phenomenon

waste more time and cause more they want to be comfortable where distraction than it’s worth: “What many they work; and they want to have their businesses tend to find after introducing own space and identity attached to that hot-desking is that even though teams space. are away from each other, they still end With each employee’s hygiene and up going to each other’s work desks or health levels varying dramatically, stations multiple times throughout the day. swapping and changing desks may Instead of making valuable connections actually pose a problem with physical from other departments, they end up health. With a lot of companies gravitating back towards a circle they choosing to equip their office desks/ have always been familiar with. It’s human workstations with computers, keyboards nature”. and telephones – they could become So, the theory that hot-desking creates the primary facilitators of bacteria greater cross-departmental integration growth, especially in the hot-desking is out. How about a more focused and model. With some employees being cleaner working environment? less considerate towards sanitation than Christina, who is a Merchandise others, bacteria on such ‘working tools’ Buyer commented on her experience: “I could not only be harmful but cause personally find hot-desking really irritating. illness. This is evident by the recent Moving from desk to desk on a daily basis results of a survey whereby 32% of you never truly feel settled. Also I am one office workers admitted to not washing of those people that needs to splash files, their hands after using the toilet. notepads, documents, electronics and Additionally, with employees not having stationary across the their own working desk to fuel my work space, they will feel ethic – so packing “With the frequent less inclined to wipe everything up at the or clean any minor desk-hopping end of the day is not spillages or stains that hot-desking only time-consuming caused by themselves. entails, employees but frustrating.

This could actually Additionally, with so lead to more sick days may begin to feel many employees than without having a disjointed with the at our company, hot-desk model. company, and even you often end up Even such things as with themselves as worrying about not re-positioning screens getting a spot inand chairs may an employee” case you’re running contribute dramatically late or have an to the leading cause external client meeting. If it was up to me, of physical ill-health in offices: back pain I would prefer to have my own desk for and eye strain. Not having the right chair peace of mind”. for your needs, or a screen at the right Justin is a Junior Financial Analyst, who distance for you, and changing such sees some benefit in terms of cleanliness things on a daily basis could cause huge – but only at the cost of the morale in the physical problems. office. He said: “Even though hot-desking When moving from desk to desk, has reduced mess around the office, we as redundant as it sounds, most don’t have the same harmonised spirit we respondents in this survey complained used to have when sitting together in our that they didn’t have a space to make teams. With our company also introducing their own – with photographs of loved flexible working hours complimentary ones, plants, personal calendars or to hot-desking, face-to-face interaction simply a personalised screensaver. has dropped enormously. With my role To put it simply, having their own little involving analysis of multiple physical and sanctuary to function in exactly the digital documents, my preference would way they want is important. With the be to have my own desk where I can frequent desk-hopping that hot-desking leave things without the stress of taking it entails, employees may begin to feel all home and then remembering to bring disjointed with the company, and even everything in the next day”. with themselves as an employee, feeling Advocates of hot-desking seem to be like they are just an another disposable forgetting a few office truths: employees component in the larger machine, rather appreciate good hygiene in the office; than a valued individual.

www.sussexbusinessgroup.co.uk 31

Sealing the deal 2016: Left to right: Keith Greenfield, Director of Cricket, Ian Fletcher-Price, Chairman of Eastbourne Cricket Club, Zac Toumazi, the then CEO of Sussex County Cricket Club, Ian Poysden, Chairman, IEP Financial, Main Sponsor

Sussex Cricket Returns to Eastbourne For this month’s cover feature, SBT welcomes Sussex Cricket back to Eastbourne and catches up with Club Chairman, Ian Fletcher-Price, who talks about next month’s event at the Saffrons following a 17-year absence

While Eastbourne’s first recorded cricket Cover match was against Battle in September Feature 1738, Eastbourne Cricket Club itself was formed in 1828 and initially played at Bourne Links, now part of the Royal Eastbourne Golf Club. In 1855, matches were moved to the Field in the Marsh, now the site of an NCP car park in Junction Road, adjacent to the railway line. The first match played at the Saffrons however, was in May 1886.

The Saffrons’ reputation as a batsman’s paradise was first seen in 1893 when

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Eastbourne played South Past & Present and scored 463 in their innings. Some of the biggest hits ever seen at The Saffrons were by FCJ Ford of Cambridge University and Middlesex. Playing for Eastbourne against Hurst Park, he hit one six over the stables, which is now the new pavilion, and a week later against Mr Scott Holmes XI, hit another maximum over the flint wall into Grassington Road on his way to scoring 240 out of Eastbourne’s 720 total.

With a long history under its belt, Sussex Cricket is returning to Eastbourne this season to play first-class cricket for the first time since 2000, and

whilst excitement is building for the fixture – Sussex Sharks will take on Gloucestershire next month – for two players, this date will mark a very special return to a ground that has provided the catalyst for their careers.

Vice-Captain of Sussex Sharks, Ben Brown and Gloucestershire’s Tom Smith will go head-to-head at The Saffrons on Sunday 14th May, when Sussex will play their penultimate match in the Royal London One-Day Cup South Group campaign. Despite being great friends off the pitch, both players are looking forward to facing each other in front of what is set to be a huge crowd at the

Cover Feature: Sussex Cricket

strong committee, we’ve got the largest junior membership of any Premiership club in Sussex and we’ve also probably got the largest women and girls section.

All those things combine with the successful 5-year Lashings campaign that helped to raise money, which has been reinvested in the club facilities.

Alex Tudor, Surrey and England, under the watchful eye of Paul Hacker, Chairman of Eastbourne Colts, coaching before the Lashings 2016

Saffrons. After winning the Royal London One-Day Cup in 2015, Gloucestershire will no doubt prove to be tough opponents for Sussex, promising an exciting contest for supporters.

Wicketkeeper-Batsman, Ben Brown played for Eastbourne in the Sussex Premier League for ten years from 2004 to 2014, and is relishing the chance to play at the ground again in this season’s 50-over tournament. He told SBT: “I think everyone connected with Eastbourne cricket is hugely excited by the thought of top-level domestic action returning to the Saffrons, and I am no different. There’s a good history of first-class cricket in Eastbourne and the whole club is excited by its return. I know that many people at the club, including Ian Fletcher-Price, have worked so hard to get this fixture in the calendar.”

Ahead of next month’s cricket event, returning to Eastbourne after a 17-year absence, SBT got into contact with Ian Fletcher-Price, CEO of Posturite and Chairman of Eastbourne Cricket Club.

Winning Sussex Business Person of the Year 2008/2009 and with Posturite achieving a Sussex Super Growth Award for Shortlisted Finalist earlier this year, Ian has earned himself an outstanding reputation within the Sussex business community, and has proved himself once more with the organisation of the upcoming Sussex Cricket event.

So Ian, what was it that caused the absence of County Cricket in Eastbourne?

At around 2000 both the cricket club

and the Saffrons sports club were not in a particularly strong financial position.

The Wicket was sub-standard for County Cricket, there wasn’t a strong committee, and all good things come to an end.

This coincided with Sussex having their financial windfall, deciding to bring much of their County Cricket back to their HQ where they had invested much of that money in facilities and infrastructure.

At the time, there was no quibble from Eastbourne at all; it was a natural progression after a long, successful history of County Cricket. Since 2000 the Saffrons have relocated its pavilion, got themselves on a stable financial footing and Eastbourne Cricket Club have re-grouped as well. We’ve now got a topclass Groundsman in Jamie Ramsden, a

Do you expect this to be the first of many? Will this be an annual County Cricket event or could it be more?

There’s every intention on both sides for this to be a recurring annual fixture for the foreseeable future. We’ve obviously got to prove ourselves and we’re up to that. There’s a sub-committee that has been working on this all through the winter and I’m very confident they are going to be pleased. I’ve been to the other out-ground matches over the last couple of years to benchmark the requirements – I’ve been to Horsham and Arundel – and I know that the event we’ve got planned is going to be comparable to those or even exceed them.

Do you think this may give you the jump needed so that you will have more County Cricket in one year than just one event?

I think that the corporate support we’ve had in the past and that we have this year – we’re sold out in the corporate marquee of 550 spaces – is phenomenal for a small town like Eastbourne, however I think there’s a realistic limit of support. We could stretch ourselves too far and go back

Julia Claxton © - The Posturite table at Chris Nash Benefit launch lunch - 10th March 2017

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POSTURITE

Cover Feature: Sussex Cricket

to trying to host a four-day game, and I’m not sure in this day and age with corporate entertainment as it is; I just don’t think the appetite is there for that. I firmly believe I’d rather do one thing very well than spread ourselves too thin.

We have attended the last five events, which have been fantastic, but it has always been purely corporate entertainment. This year is very different – can you explain to us what facilities are going to be available on the day?

The first part is simple; it’s just replicating the long marquee at the Saffrons Road end with 550 people, and that’s really the same corporate supporters as in previous years.

These supporters are very Eastbournecentric, which I think is fantastic news for the town. It shows the appetite for firstclass cricket and it also shows the support for top-class sport in our town.

Inside the marquee we have partnered with Sussex Downs College, who have made this whole event part of their course for their students (they have used it throughout the year for their Hospitality and Catering course), to plan the event and cater the food. They’re going to cook it, and deliver it on the day as part of their assessment. It’s brilliant because it shows that community spirit – working together

From left to right: Mike Punter, Parafix the Clubs new sponsors of the 50 Over Royal London Cup Competition, Rob Andrew, Cheif Executive of Sussex County Cricket Club, Ian Fletcher-Price, Mark Davis, Head Coach, Sussex County Cricket Club

Father and Son, Mike and Nick Davis enjoying the Lashings 2016, Davis TV

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and supporting the local college, which does a fantastic job. There is a winwin element to that deal, and Christina Cavalari – who runs that course – has been absolutely fantastic in her support.

We’ve had various meetings throughout the winter with the students for them to treat it as an important part of their education.

Outside of that, we have the capacity to host another 4,500 supporters.

Approximately 500 of those will be Sussex Cricket Club members, so of course they’re invited in for free, while the paying public will come through the gates on the day.

There is going to be a live auction hosted by Ed Giddings in the marquee for those guests and there will be a silent auction open to every supporter in the ground. There’s also one very special raffle prize – with a ticket price of £10 – where the winner will receive two Business Class return flights to anywhere in the world. This will be drawn at the end of the game and I think it will create quite an interest.

Cover Feature: Sussex Cricket

brings a whole different profile to the county. It’s his first season and he has cricket pedigree himself, so he knows the game. He’s thrown his support behind the out-ground cricket in Sussex and understands the importance of bringing it to the east of the county. This continues the pledge by his predecessor, Zac Toumazi who started the Eastbourne ball rolling.

And now back to you – as well as being CEO of Posturite, what is your involvement in the club?

I am Chairman of Eastbourne Cricket Club, and I see that role as making sure we’ve got all of the right people in the right places. When I first took over as Chairman seven years ago it was an indistinguishable premier league club. Now, we have tremendous involvement from around 14 people on the committee – each has their own area of responsibility. What often happens in sports clubs is you get two or three leading lights, who do everything while everyone else relies on them. I’ve never felt that a community club should be run in that way – I feel that more people should take on more responsibility.

Julia Claxton ©

How are the public sales going? three or four month period. I don’t want As would be expected, fairly slow. I think to stretch ourselves by planning too people are cautious, firstly because we’re much. The second year will hopefully be not yet in the cricket season. Secondly, I easier with regards to the planning as think people will naturally want to have a there will be a template to follow. steer on the weather.

I expect around 75% “When I first took over Do you have support in of the ticket sales to advertising boards? as Chairman seven be made on the day, We do and we’re very years ago it was an and that will be very lucky. The club’s sponsor, indistinguishable weather-dependent, IEP Financial agreed to premier league which is normal. sponsor the day itself, so club. Now, we have It would be lovely that support has been tremendous involvement very important to us. to have them prefrom around 14 people There are advertising sold and have that on the committee” pressure taken off, but boards available, which to be honest it’s quite will go up for the day and early in the summer – 14th May – which will then be put up on the football fence can often be a great month for weather. for the rest of the season, so at £350 it’s I’m not too worried about it in the suntrap very good value. of the south, but it will be what it will be.

We didn’t get much notice; the fixture Let’s talk about Rob Andrew… wasn’t confirmed until November, People will know Rob Andrew from the obviously Christmas is in between and pedigree of his rugby playing days and suddenly we were into the new year and his mixture of roles within the RFU. I think planning an event that would normally Sussex have been lucky to get someone take 12 months, but cramming it into a of his calibre as Chief Executive and he

How has the maintenance of the Saffrons improved over the years?

I think when we ambitiously employed Jamie Ramsden five years ago we always knew the goal was to bring back County Cricket, and he has worked in conjunction with the Head Groundsman at the county ground to seek his advice and guidance to make sure we’re going about things the right way. That’s worked brilliantly and he has delivered the Saffrons back to its glory days.

What about local sponsors?

Cru – another new, fresh local business – is supplying the wine on the day, Sussex Plumbing Supplies are sponsoring the scorecards and of course Life Media Group are producing the Match Day Programmes and Eastbourne Cricket Club Fixture Books. Numerous other local companies have pledged to take advertising boards.

For any further information, or to buy tickets online please visit www. sussexcricket.co.uk Ian Fletcher-Price can be contacted directly via fletch@posturite.co.uk

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www.sussexbusinessgroup.co.uk 35

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POSTURITE

Taking Pressure off the NHS:

A Business’ Duty?

Here, in our health section of Sussex Business Times, we take a look at the many demands faced by the NHS on a daily basis, and the steps businesses can take to ease the pressure The UK’s National Health Service is Health & an extraordinary Wellbeing one, and many people consider the NHS to be one of our society’s most precious resources. However, it’s no secret that it has recently been under a huge amount of pressure, whether this is because of economic, social or political reasons – they are all interlinked and have combined to push the national service to its maximum. Services in the NHS in England have been and are continuing to deteriorate in a way not seen since the 1990s. Despite this, of course the NHS has been doing as well as could be expected, given the current financial climate.

So what are the main challenges facing the NHS? An ageing and growing population are two of the main demands and The Nuffield Trust has estimated that this alone could mean we need an additional

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17,000 hospital beds by 2022, along obese) are all accumulating factors, and with the number of doctors, nurses often contribute to the cause of the level and other staff and equipment, of reliability we have on the NHS. The which also has to meet demand. increasing number of overweight children Evolving healthcare needs – such as also shows that this problem is set to the increase in cases of obesity and continue. Of course, this list is endless, diabetes or antibiotic resistance – will but what’s important is what is being cause problems done to overcome these for the National issues…

“An ageing and Health Service later It seems now that growing population down the line, as the NHS’s desperate will closure of local cries are finally being are two of the main services due to heard. Last month, the demands and The centralisation drives annual Spring Budget Nuffield Trust has and an increase in announced plans for £2 estimated that this reliance on privatised billion to be invested in alone could mean we services. The UK’s adult social care over need an additional lifestyle factors will the next three years, of course add to helping councils to 17,000 hospital beds this too – the way provide high quality by 2022” we live as a country social care to more is having a negative people and, therefore, impact on our overall health. Drinking helping ease the pressure put on the too much alcohol, smoking and obesity NHS on a daily basis. £325 million will (despite being at an all time low, more be invested in a first set of the best than 15% of the UK population smoke, local Sustainability and Transformation and 60% are either overweight or Plans (STPs), which in longer term, are

Health & Wellbeing the NHS’s plans for improving patient services in local regions, developed collaboratively by NHS service leaders and their local partners. In addition to this, £100 million of the Spring Budget will go to A&E departments throughout 2017 and 2018 as a means of helping them manage demand ahead of next winter, and to help patients get to primary care faster. For example, it will provide more on-site GP facilities and more space in A&E units for assessment of patients when they arrive.

But what can businesses do to take the pressure off the NHS? Sussex Business Times caught up with the mastermind behind Body Mechanics Remedial Ltd, founded by Nikki Roy back in 2012 and which has since been collaborating with other health practitioners to deliver health and wellbeing programmes. Nikki believes that corporate employers should take responsibility for their employee’s health and wellbeing, and that businesses in general could well be the key to relieving the NHS crisis. After all, according to Health, Safety and Environment (HSE), more than three quarters (78%) of injuries and illnesses are directly related to the workplace, which therefore highlights the duty of care employers have towards their employees. But are employers currently doing enough?

It’s apparent that this isn’t the case, and the well documented cutbacks in NHS resources and funding – supported by a BBC report quoting that 9 out of 10 hospitals are overloaded daily – strongly indicates that another approach needs to be taken towards healthcare. One that supports and compliments the NHS. In a recent article published by Employee Benefits, Head of Musculoskeletal Services at ACA PPP Healthcare, Jan Vickery strongly believes employers should be taking on this responsibility, as the organisation’s research shows that 73% of respondents have musculoskeletal issues, with almost half of them having to sit down for four to six hours per day.

Corporate health and wellbeing programmes – now a must for businesses – need to take a close look at the immediate work environment. Are workstations set up correctly with regards to ergonomics? Are employees using appropriate tools and equipment? Are they taking on a reasonable amount of responsibilities and requirements within

“Mental health plays a huge role in the stretched NHS service, although psychological, emotional and spiritual health is something that has ranked high on the agenda for the Government” their job roles? Physical health alone is an important factor, especially for people who work in an office environment all day long – a combination of exercise, nutrition and relaxation is key for a happy and healthy workforce. Additionally, mental health plays a huge role in the stretched NHS service, although psychological, emotional and spiritual health is something that has ranked high on the agenda for the Government as highlighted by Theresa May. Body Mechanics Remedial Ltd was set up by Nikki in 2012 to specifically address these issues and to offer businesses comprehensive health and wellbeing programmes for the workplace, and has since seen positive results. 100% of their clients reported that it has helped their general health and wellbeing, and 93% of staff regularly attend these programmes.

Half of the organisation’s participants effectively use the service to manage stress, 22% use it for treatment of a specific injury, and 87% say it enhances their working experience.

Of course, health and wellbeing programmes have positive financial outcomes for employers too. For every £1 invested in an employee health and wellbeing programme, at least £4.17 can be expected as a benefit to cost ratio, according to a report carried out

by PricewaterhouseCoopers LLP in 2008.

With increasing evidence being presented around the costs of work related illnesses and injuries, to individuals, to the NHS, to businesses and to the economy, isn’t it time that employers took more responsibility for their employees and their environment?

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Working Lunch:

Limes of Lindfield

Address: 67 High St, Lindfield, Haywards Heath RH16 2HN Tel: 01444 487858 www.limesoflindfield.co.uk

Jenny Ardagh heads to Limes of Lindfield to sample the highly recommended cuisine for herself My guest and I were welcomed into Lunch Limes with a smile from Annabelle, a Review member of the very professional and friendly front of house team. With two other parties seated in the restaurant, which turned out to be deceptively large, the space felt nicely filled. It hosted an atmosphere that exuded enjoyment from each table – never too quiet or still - yet there wasn’t any difficulty in hearing a conversation from your own table. Unlike the many chain restaurants that can be found across the Haywards Heath, Lindfield and Burgess Hill areas, Limes certainly felt like more of a dining experience.

The décor was simple yet sophisticated, with sections of bare brick alongside white painted walls, nice soft lighting and attention to detail, with a flower and candles on each table.

We ordered some water for the table, which came promptly alongside a

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complimentary prosecco and rhubarb fizz, which was a lovely addition. We decided collectively that we’d go straight into a main course as, before arriving, we had been told by numerous reliable sources that the puddings at Limes were divine! So, our decision was very much based on leaving enough room for something sweet at the end – a good choice all round!

For main course, I went for the duck breast with dauphinoise potatoes and purple sprouting broccoli. My guest

went for a classic; the Rib-eye steak with hand cut chips and salad. With mouths watering at the sight of every plate of food that went past us, my guest and I were very much looking forward to our meals, and were very glad to be enticed by a few amuse bouches, supplied by the chef. Annabelle brought us two small bites to stave our hunger whilst waiting: a wild garlic and leek soup presented in a small cup and saucer, and a dish called Ma Hor. Ma Hor consisted of a tangerine slice, with a ball of peanut, coriander and chili balanced on top. I looked at this dubiously, not usually a fan of sweet and savoury so boldly put together, but I can safely say it was absolutely delicious. The wild garlic and leek soup was equally delicious, with my guest and I commenting that we could easily eat a whole bowl of it.

With these two pre-meal tasters, we were struck by the influence of Asian flavours and were proved correct in our suspicions when meeting the chef, Pat, who was originally from Thailand and expressed her deep passion for combining Thai flavours with British cuisine. We were both

her recipe for me to take home. I look very impressed with her enthusiasm for forward to seeing if I can replicate Pat’s British food, quite rightly pointing out that cooking, but I have a feeling it may never there is such a wide variety from season be as good. Everything was combined to season. As such, Limes changes its with a beautifully menu regularly to fit in with what’s available “Business customers flavoursome jus and purple sprouting season by season, and are regular and broccoli. I savoured to suit the flavours to the welcome, with not only each mouthful, but climate. the restaurant on offer ended up eating it Our main courses rather quickly. As came and we tucked in. but two apartmentdid my guest, with My duck was perfectly like accommodation no sign of a taste of cooked, just a little pink offerings just above the Rib-eye steak for in the middle with a for those passing me! He informed me line of amazingly crispy through” that it was cooked fat on the top that medium just as he’d managed to taste just asked, with light and fluffy chips. I can as good as the rest of the meal on its only imagine he was impressed as a blink own. The dauphinoise potatoes were of an eye was all it took for his plate to be creamy but light and upon explaining clean. how I could never make dauphinoise at Then onto the bit we had been home myself anywhere near as good as looking forward to: the dessert. Upon this, Pat very kindly provided me with

recommendation from our waitress, I chose the lemongrass crème brulee, and my guest chose the apple and caramel sponge with Crème Anglais. I had never had a crème brulee with such powerful flavour before and it was quite overwhelming at first. But after the first mouthful, I couldn’t think of a better flavour to put with the creamy dessert and it left a very fresh taste in my mouth. This came with raspberries and strawberries on the side, and the top was ideally ‘crack-able’ (a technical term, of course). My guest’s comments on his dessert were, no word of a lie, ‘it’s sublime’. You can’t get any better than that. Unfortunately I didn’t get to experience the wonder that was the sponge, possibly just for that reason, but I will have to go back and try it for myself!

We were also treated to an assortment of homemade ice creams and sorbets, including raspberry and mango sorbets, chocolate ice cream, stollen ice cream and coffee ice cream. All were beautiful, but my favorite was the mango sorbet.

Speaking to the owners, Mike and Pat, we learned that Limes hosts a vegetarian night as well as Thai nights, both of which I am keen to attend. Business customers are regular and welcome, with not only the restaurant on offer but two apartment-like accommodation offerings just above for those passing through on business that want something a bit more comfortable, spacious and private than the usual hotel room. I would recommend Limes to anyone in the area, or even out of the area – I would certainly come from Seaford to eat here, and will do very soon I’m sure. 5 stars from me!

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Uckfield & District Chamber of Commerce

BUSINESS POWERHOUSE

Uckfield Chamber of Commerce meeting on the Bluebell Line, Sheffield Park

Uckfield: home of Piltdown Man; scene of the last known sighting of Lord Lucan and now home to one of East Sussex’s most dynamic Chambers of Commerce! We ask: “Is there something in the water?”

Many people’s experience of Uckfield is seeing the road signs indicating the town centre as they drive past on the A22 from Eastbourne to London. This rural town with a population of only about 15,000 could quite easily be overlooked and regarded as an idyllic backwater languishing in the beautiful East Sussex countryside. Nothing could be further from the truth. With its thriving business community based in the High Street and Bell Lane Industrial Estate, Uckfield is a veritable hive of activity, providing jobs and opportunities stretching out over a wide area. It’s been said that Uckfield is a town that “punches above its weight’,

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and nowhere is this demonstrated better than in the Chamber of Commerce.

Inclusive and community oriented Although Uckfield Chamber of Commerce is one of the largest in the county it still actively encourages new members to join, believing that the Chamber provides an ideal forum to connect with the local community as well as enhance opportunities for its members. A number of ongoing initiatives highlight how the Chamber has forged links beyond just including local businesses. For example by sponsoring the Uckfield Bonfire Carnival and the Uckfield Revival Car

Parade, the Chamber is seen as an everpresent within the town, reaching out to the local populace as well as potential new members. Whilst these events have been born from excellent relations with the Town Council the highlight of the buiness year is the Uckfield Business Awards. This black tie evening has become an established event within the town. The various categories for which an award is offered are, again, aimed at reaching out to a wider audience than just the traditional business arena.

Yes, there is the to-be-expected award for Business of the Year and Business Person of the Year, but there are also

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Chamber News

categories including Tradesperson of the Year, Best Looking Shop, Young Employee/Apprentice of the Year, among others, designed to underline how all businesses in the town, large or small, deserve recognition for their contribution to the success of Uckfield. Held at the prestigious East Sussex National Golf Course and Hotel, the event itself is an endearing mixture of showbiz glam and back-slapping cameraderie – an excellent showcase for how Uckfield is “different”.

Chamber meetings aren’t all hot air!

The bigger picture On a regional level, the Uckfield Chamber appreciates that it has a part to play in helping to form policies which assist businesses in growing. This is achieved by acting as a collective voice for the wide variety of businesses operating in and around the town, who might otherwise struggle to be heard.

We have made representations at Town, District and County Council level on a wide variety of topics, including transport infrastructure, planning policy and the development of new settlements.

The Chamber has a great deal to bring to the table in terms of experience and an understanding of the issues which are of concern to its members. We have therefore highlighted the difficulty many companies are now experiencing in recruiting appropriately qualified staff,

The Uckfield Chamber Committee at the 2016 Uckfield Business Awards

and have been working with training organisations to ensure that there are plans in place to ensure the right skills and experience are provided to our local young people.

Uckfield Chamber is also a member of ACES (the Alliance of Chambers in East Sussex) and work with our colleagues in other Chambers across the county to find solutions to common problems and address issues which cross geographical boundaries. These have included the need for more investment in our strategic road network, the potential for the re-opening of the railway line south of Uckfield to Lewes and the current challenges being raised by industrial action. Whilst maintaining a non-political stance, we have highlighted the very real issues the current rail strikes have caused for local businesses and have made representations to all sides in the dispute to urge a constructive and lasting resolution to the matter in early course.

The connection between Chamber members, and the Chamber and the town is important for current Chamber President, Bernard Smith.

He has recently undertaken a survey of members to get their feedback and ensure the Chamber is giving its members what they want.

Additionally the Chamber has ramped up its social media presence, not just to enhance its own identity but also to engage with members of the wider community over a wide range of issues that affect the town.

So is there something in the water?

Of course not – the success of Uckfield Chamber of Commerce is down to the same hard work, ethical values and committment that all the businesses in the town demonstrate.

Simples!

The Uckfield difference Uckfield Chamber likes to offer its members an entertaining evening as well as the nuts and bolts of Chamber business by rotating the bi-monthly meetings around several members’ venues in the locality – from hotels and restaurants through to schools and railway lines! The dining experience is an important part of the meeting, offering opportunities for networking with about 100 fellow business people, as well as a tasty dinner which is exceedingly good value as part of members’ £110 subscription.

Weds March 29th 6.30pm Buxted Park Hotel (AGM), TN22 4AY

Uckfield Chamber of Commerce meetings:

Weds May 17th 6.45pm Uckfield Civic Centre, TN22 1AE Tues July 18th 6.45pm Bluebell Vineyard, TN22 3RU Tues September 19th 6.45pm Uckfield Picture House, TN22 1AS Thurs November 30th 6.45pm Barnsgate Manor, TN22 4DB

Tel:01825 722607 Email: secretary@uckfieldchamber.co.uk www.sussexbusinessgroup.co.uk

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“Roads?

Where we’re going we don’t need roads!”

Following SBT’s February issue, we uncover some more outrageous claims made by Dr Goldman. We take a look at autonomous car technology and question whether the future of driving is closer than we think, as Goldman suggests, or still a way off?

Technology is rapidly extending past our wildest dreams, and Focus of course who could have foreseen the developments that have taken place in the past decade? We’re quickly realising that the future we imagined is actually closer than we thought. Flying cars aside (let’s not get too ahead of ourselves), selfdriving cars are coming into their own.

Following on from our discussion in our February issue about the future of law, we look at some more of Dr Goldman’s claims, this month on the topic of autonomous cars. His article states: “In 2018 the first self-driving cars will appear for the public. Around 2020, the complete industry will start to be disrupted. You

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don’t want to own a car anymore. You will call a car with your phone, it will show up at your location and drive you to your destination.”

With 2018 just around the corner, can we really agree that this initial statement is true? Are the public so behind on the news that we are unaware of self-driving cars becoming the ‘norm’ within the next year? Of course we have all seen a shift in the way we use transport. Uber already allows for us to communicate with the nearest stranger and hop in a car with them. Equally, with the rise of public transport and increase in populations (therefore also traffic) people are using their cars less and less in cities. Paul Bentley, Retail Operations Director at Lookers commented on the idea of driverless cars, pointing

out that the concept has in fact been around since the 50s, if not before: “With car manufacturers, as well as tech companies such as Apple and Google, investing heavily in the development of this technology, we’re closer to realising this long-held dream than ever before.

“However, it is difficult to predict exactly when there will be a widespread roll-out of autonomous cars. There are a lot of factors that could affect this, such as how long it will take the technology to become affordable enough for the average consumer, and whether the public will take a while to warm to the idea of giving up some of the control they have. With the information we currently have, my best estimate would be that they will become relatively common around or after 2025.”

Rob Hunter, MD and Founder, Hunterlodge Advertising agrees that the technology isn’t far off, but also points out some societal barriers: “Developments in machine learning technologies meant that the prospect of fully autonomous vehicles has become more viable in the very near future. However, with any new technology, the prospect of not being in control is a scary idea for those of us brought up on a diet of apocalyptic ‘machines will destroy the world’ sci-fi fodder.

Paul Whitelam, Group VP, Product Marketing at ClickSoftware discussed with us how autonomous vehicles would easily improve customer service if it were taken on board by the general public, as in some ways it already is: “In 2018 the first self-driving cars will appear for the public”. On the face of it, that’s already here. But, as we see, there is a lot of nuance in this area, not least because of the masses amounts of regulatory and legal details that still need to be smoothed out. When one considers

the different legal frameworks around pay for the driven distance and can the world, then this will lead to a very be productive while driving,” claims unevenly distributed rate of adoption; but Goldman. “Our kids will never get a in many cases, it is not the technology driver’s license and will never own a car. that is the issue on the critical path.

It will change the cities, because we will So we can see that need 90-95% fewer immediately we come cars for that. We can “With the information across a lot of limitations transform former we currently have, to autonomous cars parking space into taking over the roads. It’s my best estimate parks. 1.2 million not just a suggestions people die each would be that they of autonomous vehicles, in car accidents will become relatively year it’s the suggestion that worldwide. We now common around or nobody will own their have one accident own car; a car will simply every 100,000 km, after 2025” show up at your location with autonomous - Paul Bentley, Retail Operations and drive the distance driving that will drop Director at Lookers you need. As Paul to one accident in 10 Whitelam points out, the million km. That will legal details are confused at best; as Rob save a million lives each year.” points out, people are inherently scared We at SBT struggled to get our heads of the unknown and may not wish to around the idea that the public would, relinquish control over their drive to work at a very basic level, actually want to or drive home; and equally Paul Bentley give up driving. In terms of technological questions the affordability. development, yes, the technology that “You will not need to park it, you only puts the control in the hands of the

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Future Predictions

vehicle itself is already in wide use. As Rob points out: “What many won’t realise is that most of us are already driving vehicles with some form of autonomous functionality – think ABS braking, cruise control or lane-keeping assist.”

However, even with this technology, don’t millions of us still chose to drive a manual car? Looking at the claim that nobody will even want or need to own their own car anymore soon, Paul Whitelam explained how this is in fact already happening: “Dedicated car ownership – with cars sitting idle for 90% of the time – will certainly dwindle. Calling a car on your phone already exists, and in many cases, for simple road systems in particular, technology is not the blocker.

Though there is still work to be done to master the complexities of getting on and off motorways / dealing with more complex road systems, 2020 seems a very reasonable estimate. Not only does this open the way for driverless transport for the public, but the ability for workers in the service industry to be significantly more efficient during transit represents a major economic opportunity.”

From another perspective, Rob commented: “Consumer choice is an important issue here. Tech developments in other industries such as adblocking have shown that consumers are actively putting the power back in their own hands – yet the automotive market is moving towards taking away this control and personal choice. Having your own car gives most people a powerful sense of independence, so restricting this freedom will sit uncomfortably with many people. So, until hiring an autonomous car becomes ingrained in our social way of life, manufacturers will need to think carefully about the trade-off they are offering in return.”

Of course we’re seeing car manufacturers lead this change in consumer desire before our eyes. In the US, Uber for example are making huge strides towards launching their self-driving vehicles.

However, they have had numerous issues with their technology.

The company began testing its selfdriving technology early last year, but had to halt tests due to various issues with not only the software but also legalities on the road. In December,

Uber admitted a problem with the way their autonomous cars approached bike lanes, less than a week after starting to offer their self-driving cars to riders in California. ‘Problems approaching bike lanes’ is a bit of an understatement, with the safety of cyclists, and pedestrians threatened as the cars cut across bike lanes, in turn driving illegally. This prompted doubts as to whether the service could continue at all. With cyclist collisions one of the major causes of accidents and death on the roads, it’s difficult to believe claims that millions of lives will be saved by this technology – not yet anyway, and probably not by 2020.

“Removing the need for human interaction will undoubtedly become more mainstream”

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At the end of 2016, Google launched the first public road tests for its new selfdriving minivans, called the Waymo. The trials took place in California and Arizona, continuing till May this year, when we will (hopefully) know more about the future of this technology. Ford is also developing vehicles with similar on-board technology, claiming to have fully autonomous vehicles on the road by 2021. Mercedes is at the forefront of this technology with the new autonomous F 015 Luxury in Motion vehicle, quite literally ‘in motion’.

Nissan also recently demoed its multimillion pound prototype on a six mile course around East London.

So are these cars on track to disrupt the car industry as dramatically as Goldman suggests?

Rob Hunter comments: “Removing the need for human interaction will undoubtedly become more mainstream - although whether this will be the sole

Future Predictions

We asked Paul Whitelam what benefit autonomous vehicles would have on a more relatable level within business: “In an autonomous vehicle, field service engineers will be guided along the optimal route to their destination. Embedded autonomous vehicle technology will ensure drivers take the fastest and safest route to their job by analysing real-time traffic and avoiding congested roads. The potential for this to reduce time spent in traffic and fuel costs, and therefore increase business productivity and profit is significant. As with Uber, autonomous vehicles used in field service will be tracked via GPS, and customers can be notified when their engineer is on the way so that they do not have to wait at home for an extended period of time.

ClickSoftware’s recent global customer experience survey found that 60% of all consumers indicated that waiting a long time for a field service visit made for a bad customer experience. By tracking engineers on delivery days, customer inconvenience can be greatly reduced.”

Gowling WLG’s report looked at variations in regional data, of which there was plenty. Yorkshire and London have almost doubled the number of AV investors than anywhere else in the UK whereas Wales and Northern Ireland are the areas where the most people are considering making a future investment in the AV sector. The link between Smart Cities and AV investment is a major factor in Northern Ireland: 75% of all investors based in Northern Ireland consider the method of driving in 2020 is still up for debate.”

We tend to agree on the timing. There does, however, seem to be huge support for the developing technology and concept.

International law firm, Gowling WLG, recently published a very interesting report looking at the Autonomous Vehicles (AV) Technology sector, revealing widespread support by professional and private investors for the UK AV industry.

The report shows that over 10% of investors already claim to be actively investing in the sector and 67% of UK investors are considering doing the same either now or in the future. In the first of a series of studies 64% of investors say they believe driverless cars will be on UK roads within 10 years – slightly different to the previously stated 3 - but lack of rules and regulations in the sector prevents almost half of all investors (47%) from making the leap.

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Future Predictions

progress of Smart Cities projects a major factor to consider before making an AV investment.

Investors in the South West of England cite ‘access to expert AV market advice’ as the most important factor in deciding whether to invest and the East Midlands has the highest number of investors who desire more information about investing (78%).

The North West, on the other hand, has the least number of people currently investing in the AV sector. At the same time though, this region has more people considering making an investment than anywhere else in England. Unfortunately the South East remains a quiet region in the face of this new technology.

Matt Hervey, Intellectual Property Adviser with the IP team of Gowling WLG and co-chair of its Auto Tech group gave his opinion on the findings: “Many car makers are aiming to launch vehicles with advanced self-driving functions in around 2021. The first models are likely to be aimed at the traditional taxi sector, not domestic vehicles and will acclimatise the public to mobility as a service (a job already started by Uber).

In response to our question of whether the general public will in fact accept this technology for themselves, Matt said: “Convenience will spur public acceptance and eroded resale car values may quickly discourage private ownership.

This is part of a trend that predates autonomous vehicles.” He adds, agreeing with the general consensus: “In the US

the percentage of people with driving licences has been falling for the last three decades, especially among teenagers, and we now consume music, film, office supplies and other products on subscription models.”

Going forward, Matt highlighted the changes that must occur for this technology to be both as safe as possible and efficient: “There are still plenty of technical and regulatory hurdles, not least tackling cybersecurity and privacy. There must also be practical solutions to cars which can handle only 95% of the situations they meet: will they, as Nissan predicts, be controlled remotely from a new breed of call centres or must a competent driver be in the car to take over – if unlike, current test drivers, they have not fallen asleep.”

We can see a clear and unprecedented support for a more technology driven (forgive the pun) world. It seems that Goldman’s claims have some substance, in particular according to those already willing to invest in autonomous vehicle technology. But, his estimates are fairly far-fetched, with the Back-To-TheFuture-esque world he sees clearly not to come quite as soon as he thinks. Car manufacturing, driving and business will change, but for now, we will wait and see.

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Test Drive For this month’s motoring reviews, Sussex Business Times got behind the wheel of two SUV models, the Range Rover Evoque Auto and the Jaguar F-Pace 2.0d 180PS AWD. Here are our thoughts…

Range Rover Evoque The Range Rover Evoque is without Range a doubt one of Land Rover’s most Rover successful models, and it’s clear to see why. It’s not quite a cut-price model, but it does, on the other hand, carry inside a lot of tech, capability and style. The Evoque has been around since 2011 and has only seen minor updates since then, but it still remains smooth to drive, comfortable to sit in and has never been cheaper to run with thanks to the addition of JLR’s Ingenium diesel engines. Since being introduced in 2011, the Range Rover Evoque has racked up an impressive 170 awards and 6 years later, still has what it takes to turn heads on the street, continuing to make a bold style statement and other cars in the sector, such as the Audi Q5 or Volvo XC60, look somewhat desolate parked next to it.

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While the Range Rover Evoque comes with the option of fourwheel drive, many owners who drive exclusively on the road will make do with the front-wheel drive, which improves both economy and

emissions. There are diesel and petrol engine options, too, but the range is fairly limited.

Land Rover fits adaptive magnetic MagneRide dampers to the Range Rover Evoque as standard, and this

Motoring

helps it stay stable and composed in corners, with body roll kept to a minimum. It’s pretty relaxing on longer journeys. On the move, refinement is good and the ride is decent over most road surfaces, although the odd bump can upset the bigger 20-inch wheels. Also, despite boasting a 2.0L TD4 diesel engine, it’s surprisingly quiet. Overall, the Evoque provides an all-round smooth and comfortable drive.

When the Evoque was originally launched, it caused a major stir in the crossover class, and it’s still managing to turn heads now. The small windows mean it appears sportier than Audi’s Q5 model – even though it’s taller – while the black window pillars and clamshell bonnet demonstrate modern updates to the traditional Range Rover look.

Up front, the rounded nose features

Jaguar F-Pace

“As for the interior, the Evoque boasts a classy layout that comes close to matching the Audi Q3 for quality. While the cabin looks good, it’s also pretty well equipped” a slender grille and light clusters, while at the back, the tail-lights have a similar look to the front, while the high-set back bumper and low roof give a sporty stance.

As for the interior, the Evoque boasts a classy layout that comes close to matching the Audi Q3 for quality. While the cabin looks good, it’s also well equipped. With it comes heated leather seats as standard, and two-zone climate control is also included. Plus, there are plenty of extras you can add. The dash comes completely in leather, matching well to the expense of the car. Controls on the dash are simple and easy to use, AV is outstanding with a 20-inch touchscreen and the panoramic roof made for a nice touch. Other features of this model include dual-zone climate control, front and rear parking sensors, DAB radio, Hill Descent Control, Bluetooth telephone connection and rainsensing windscreen wipers.

The F-Pace is roughly the Jaguar same size as sister company F-Pace Land Rover’s Discovery Sport.

However, it isn’t simply a rebadged Land Rover; its underpinnings actually have more in common with Jaguar’s XE and XF saloons. As a result, the body is superstiff and there’s lots of aluminum and other lightweight materials to keep its weight down and improve agility. The F-Pace is very much a road-focused SUV, even though four-wheel-drive versions have some clever off-roading technology; cheaper models actually make do with rear-wheel drive.

It’s obvious to any car fanatic that

these two models are made by the same people, as almost all features are very much the same in each car, although we would say that the price of the Jaguar F-Pace doesn’t quite match up to what it provides – you’re better off purchasing the more expensive Range Rover Evoque and getting what you paid for. The engines in both are pretty much identical, although the F-Pace did sound louder and seemed to have more of a kick.

If you want your SUV to scythe through bends then you’ll love the Jaguar F-Pace. It’s the way it flows through fast bends that impresses most; it may be lighter than most of its rivals, but this is still a 1.8-tonne SUV, and yet it genuinely feels as agile as many hatchbacks.

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Motoring

The Jaguar F-Pace doesn’t look quite as appealing as the Range Rover Evoque, although the lines are a lot smoother. The F-Pace is slightly bigger than the Evoque, and of course the interior is substantially more spacious.

For the amount you’d be paying for this car, you’d want the dash to be slightly less plastic. The interior also boasted heated and electrically adjustable front seats, a soft grain leather steering wheel, mood lighting, Bluetooth telephone connectivity and iPod integration. Over-the-shoulder visibility is hampered by the rising window line and small rear screen, but all trims come with front and rear parking sensors to help counter this. All F-Paces have an 8.0-inch touchscreen infotainment system as standard, which Jaguar calls InControl Touch, which can sync with your smartphone to run a selection of apps. It’s just a shame the screen can sometimes be sluggish to respond.

Other specifications incorporated into this Jaguar model include Hill Launch Assist, Cruise Control with

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Automatic Speed Limiter, break pad wear indicator, Electric Power Assisted Steering and 3-flash lane change indicators, as well as Satellite Navigation and much more.

After a week with both cars, it was obvious that the Jaguar F-Pace didn’t have quite the same effect as the Evoque and definitely didn’t generate as many looks – could this be because Jaguar aim for an older clientele?

All in all, although both outstanding cars, Sussex Business Times would have to say that the Range Rover Evoque just about takes the title, simply because it provides more for the money and overall, has been completed to a higher standard.

OTR Price Engine capacity Transmission 0-60mph Max speed

“Other specifications incorporated into this Jaguar model include Hill Launch Assist, Cruise Control with Automatic Speed Limiter, break pad wear indicator, Electric Power Assisted Steering and 3-flash lane change indicators, as well as Satellite Navigation and much more”

Jaguar F-Pace

Range Rover Evoque

£42,860 2.0L 8-speed automatic 8.2 seconds 129mph

£47,650 2.0L Automatic 9-speed 8.5 seconds 121mph

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SBTMotoring News New Generation D-Max Range and Pricing Announced The new generation D-Max arrives in the UK this Spring and Isuzu have announced the range line up and pricing for the new truck. The range line up from the much-loved D-Max is retained; Utility, Eiger, Yukon, Utah and Blade, with a range of single, extended and double cab variants available.

The entry-level Utility D-Max, priced from £15,749, comes equipped with LED daytime running lights, Hill Start Assist, Hill Descent Control, Bluetooth connectivity, power windows and air conditioning, while the Eiger double

Ford Partners with Vodafone to Offer Built-in Modem with Wi-Fi Ford has partnered with Vodafone to bring 4G LTE connectivity to vehicles in Europe via the new FordPass Connect builtin modem and Wi‑Fi hotspot capability. This will enable passengers to surf the internet with improved connectivity.

Together with FordPass Connect, the FordPass app will enable drivers to lock and unlock their car doors remotely from virtually anywhere in the world; and check information including fuel and oil levels, tyre pressure, battery life etc.

“The future of mobility is enabled by connectivity, connectivity between you and the vehicle, between your smartphone and vehicle, and between the vehicle and its surroundings,” said Don Butler, Executive Director, Ford Connected Vehicle and Services.

“FordPass Connect with Wi-Fi powered by Vodafone lets kids watch movies, listen to music or even do homework while travelling; and people working from the road can easily access corporate resources from wherever they are.”

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cab (from £20,499) adds a reversing camera and 16-inch alloy wheels, and Yukon (from £20,499) adds 18-inch alloy wheels, silver side steps, new 7-inch

multi-function touchscreen, LED rear lights, Cruise Control, rear load liner and a leather steering wheel.

Utah takes comfort up a notch with keyless entry with a push button start, Apply CarPlay™ and Android Auto™, satellite navigation, DAB digital radio and boasts leather upholstery with heated front seats, while the range-topping Blade (from £24,149) adds tinted windows, 9-inch multi-function touchscreen, front and rear parking sensors and Blade puddle lamps.

Volvo Cars’ New XC60 SUV Volvo Cars has announced that the new XC60 SUV – which will be revealed at the Geneva Motor Show – will feature three new advanced driverassistance features aimed at keeping the driver out of trouble.

The new safety features are designed to provide the driver with automatic steering assistance or support to help avoid potential collisions. Volvo believes these new features will make the new XC60 one of the safest cars on the road.

Senior Director at Volvo Cars’ Safety Centre said: “We have been working with collision-avoidance systems for many years and we can see how effective they are. In Sweden alone we

B have seen a decline of around 45% in rearend frontal crashes thanks to our Collision Warning with Autobrake system. With the XC60 we are determined to take the next step in reducing avoidable collisions, with the addition of steering support and assistance systems.”

Kwik Fit Announces New Apprenticeship Roles Kwik Fit, the UK’s largest automotive repair and servicing company, marked the launch of National Apprenticeship Week 2017 on 6th March with the announcement of 200 new apprenticeship roles. These jobs are being offered throughout its UK network, providing local opportunities for many school leavers.

Most of the two year apprenticeships are available to 16-18 year olds, offering a vital first step on an automotive career ladder. Kwik Fit has trained more than 2,000 people under its current apprenticeship programme, which is ranked by Ofsted as Grade 1 (outstanding). Over the last 15 years the scheme has consistently

seen higher success rates than the national average, with many participants progressing to senior levels within the company.

Divisional Director for people development at Kwik Fit said: “Our apprentices are appointed into permanent roles and receive a structured training mix of classroom theory, workshop practice and on the job coaching. This gives them an advantage over those following a classroom-based course and allows them to develop the right skills for a long-term career.”

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Tim Rylatt, Commercial Direct, Growth by Design speaking element at networking events but, in reality, everyone who attends is in the same boat. It’s better to remember to focus your attention on the message you want the audience to hear as they are not your judge, jury or executioner!

What is the most common mistake and how do I avoid it?

The most common mistake, I believe, is to go with the intention to directly sell; as no one goes to a networking event desperate to buy! The key is to remember that if you can help the other attendees understand what you can offer and to whom, then any relevance to their own situation or business will become implicit anyway.

benefits and how from using their services or products 2) They connect naturally, remembering that people buy from and create introductions to people they like. Build the relationship and the business will build on the back of it.

3) They work… preparing beforehand and following up professionally after the meetings.

Is it true that networking is better for some businesses than others?

In part, some networking opportunities have more potential introducers or direct customers than others but the reality is that good networkers identify where the potential is before they attend at all. www.growth-by-design.co.uk info@growth-by-design.co.uk 01444 810530.

How do I become a more effective business networker?

People often worry about the public

What are the 3 secrets of effective networkers?

1) They communicate clearly who

EXPERT

Bryan Elkins, Partner, Kreston Reeves

Why is everyone asking about business rates and how will my business be affected?

The Valuation Office Agency (VOA) reassesses all rateable values of business premises in England and Wales on average every five years, and current valuations are based on the open market

info@checkaprofessional.com 54 www.sussexbusinesstimes.co.uk

rental value in 2010. The new rateable values will be based upon rental values as at 1 April 2015 and will be used by local councils to calculate the annual business rates, from 1 April 2017.

The purpose of the revaluation is to maintain fairness in the system by reflecting changes in the property market; it is not designed to raise extra revenue overall. The good news for small business is that Small Business Rate Relief will be 100% with effect from April 2017, based on a Rateable Value (“RV”) of up to £12,000 tapering to £15,000.

This change potentially affects all business operating from business premises and those in areas where property prices have increased most are to face potentially large increases in costs, with London and parts of the South East inevitably facing the largest increases.

The impact of this is that some businesses may well have no option but to pass on these costs to their customers, which will obviously have an impact on the costs of goods and services in high property areas. This change could make London and some areas in the South East unaffordable to some business, having a knock-on effect on job creation.

The Government has announced transitional measures for those facing the largest increases, with percentage limits for increases and decreases, the impact of which will become clearer upon implementation.

For advice on how the revised business rates may affect you, please contact me at bryan.elkins@krestonreeves.com or on 01403 253282.

0808 901 9042

SBT

ASK THE

SBT Ask the Experts is sponsored by

EXPERTS

WE ASK THE EXPERTS TO GIVE YOU THE ANSWERS YOU NEED

EXPERT How do I protect against bad debts?

We offer our clients a free review of their Terms and Conditions to ensure that they are clear and robust, which helps to minimise bad debts.

The less ambiguity there is with your contractual terms, then the less likelihood you have of a customer becoming a bad debtor.

What are the signs of a bad debt?

Aside from a payment not being made on time, be wary if customers are evasive when payment is discussed, are suddenly hard to get hold of or start arguing about

EXPERT

Nick Tompkin, Company and Commercial Team, Bennett Griffin Solicitors the products or services you’ve provided.

Alternatively you might have a customer who is entirely up front about their situation; particularly if they are in financial difficulty.

How does Bennett Griffin handle debtors?

We’ll write an initial letter, for a fixed fee of £25 plus VAT, which informs the debtor that we’ve been instructed and that payment must be made. Sometimes this is all that’s needed, but if it isn’t then we’ll advise you on the best way to proceed and provide a quote for the likely costs.

Claims of less than £10,000 are allocated to the Small Claims Court for which you won’t need a lawyer; but we can help with preparing court documents if you wish. Larger claims can be escalated to the issuing of County Court Proceedings, which would necessitate a greater amount of our time.

info@checkaprofessional.com

For more information please contact Nick at nt@bennett-griffin.co.uk or telephone him on 01903 229910. www.bennettgriffin.co.uk

Aurelia Butler-Ball, Associate, Irwin Mitchell LLP that your commercial contracts are fit for purpose, and that they clearly set out the intentions of all parties involved.

Few things can harm your business like a poorly drafted contract producing unwanted consequences. Whatever the size of your business, you need to ensure

Finally Before instructing a solicitor I’d suggest that you think first about the relationship history you have with your customer; since appointing a lawyer could be seen as a hostile action.

It’s often worth trying a more friendly approach to understand the underlying reasons as to why a payment hasn’t been made and perhaps working in partnership with your debtor to enable the repayment of the debt.

A vital first step is to conduct a review of the main terms which make up your contracts: • Check the term of the agreement: how long the contract runs, if there is a minimum term, and whether it renews automatically.

• Under what circumstances does a party have a right to terminate the contract? Can one party terminate at their convenience at any time without providing a reason?

• Payment terms are key provisions that set out how and when invoices are payable, and the consequences of nonpayment for example, applicable interest rates, or the right to terminate.

• IP assignment: if intellectual property will be created during the term of the contract it is important to clarify which party will own it and to make sure you are not assigning your IP without realising it.

• Indemnities are contractual promises to cover the other party’s loss from your actions such as breach of confidential terms or intellectual property infringement. Check whether you have given any indemnities to another party, and what its terms and limits are.

• Without a limitation of liability clause, there is no financial limit on the damages other parties can recover from you. Make sure you set a financial limit and list the types of breach you are/are not liable for. aurelia.butler-ball@irwinmitchell.com 01293 742947

0808 901 9042 www.sussexbusinesstimes.co.uk 55

Events In Sussex

Bob Andrews, Corporate Manager at Chandlers BMW & Mini Worthing

Rebecca Holloway, Director, Alkira Virtual PA Services

Katharine Taylor, Sales & Marketing Manager at Sodexo Prestige

West Sussex Business Expo

With only one month to go before the West Sussex Business Expo, Sussex Business Times is on hand to remind you of all that this event has to offer the business community. We hear from some of B2B Expo’s past and future exhibitors

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The West Sussex Business Expo is Sussex fast approaching, and will be taking Events over Fontwell Park Racecourse on 25th May 2017. With only one month to go, exhibitor spaces are filling up quick, so anyone looking to attend with their businesses should take action now!

This event promises to provide companies from across the region with seminars, networking opportunities and many other features that will offer advice and inspiration to many businessmen and women. Whether you’re an established business looking to grow, a business in the early stages or you just want to explore the option of starting up your own business, then the West Sussex Business Expo should be your go-to event.

B2B expos have proven to be very successful over the years – tried and tested as a means of helping businesses reach a wider customer base. With a history of large amounts of exhibitors and an ever-growing region of business talent, this year’s West Sussex Business Expo promises to be more successful than before; the ideal way to put your company in front of your target marketing and ahead of your competitors.

Partners for West Sussex 56 www.sussexbusinessgroup.co.uk Expo:

Sussex Business Times caught up with some of this year’s exhibitors, who explained their reasons behind their plans to attend the event…

Katharine Taylor, Sales & Marketing Manager at Sodexo Prestige: “I am exhibiting with the West Sussex Business Expo because I want to meet and have one to one conversations with the many businesses in West Sussex, to determine their needs and see how we can help. In today’s business world, time is precious and scarce. Not only do I feel the show will be an easy timesaving choice for the attendees to get maximised value from one outing, it will also provide me with some benefit when promoting the stadium as an ideal events venue to the West Sussex marketplace.”

Rebecca Holloway, Director, Alkira Virtual PA Services: Alkira is very excited to be exhibiting at this year’s West Sussex Business Expo, following on from the success of last year’s Brighton Business Expo. Last year’s event was fantastic; a busy, buzzy atmosphere. I had great conversations with all types of businesses that visited the Alkira stand, which has led to new clients. Events like this bring business

communities together to discuss face-to-face business. In my opinion, business expos are one of the best ways to meet with business people and to grow your business. I’m sure this year’s Expos will be the same, in that I will meet lots of like-minded business people and gain some new clients along the way.”

Bob Andrews, Corporate Manager at Chandlers BMW & Mini Worthing: “We are delighted to attend this year’s event at Fontwell for the West Sussex Business Expo. Following our successful main sponsorship of the recent Worthing Better Business Show, our attendance was warmly received and the number of local businesses who are now in contact with us has proven that meeting local businesses in such an environment enables the start of relationship building with many companies who have not as yet considered BMW or MINI vehicles before for their business. Attending the shows enables us to demonstrate how truly affordable these stunning vehicles are – and having some of our vehicles physically on display enables customers first hand to see these vehicles in a comfortable and relaxed business environment.”

Sussex Giving for Sussex Children

1967 - 2017

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09/03/2017

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FRIDAY

12:46

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SEPTEMBER

2017 In aid of

Sponsored by

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Our Annual Sporting Lunch at The Grand Hotel, Eastbourne featuring Special Guest Speaker C

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Geoff Miller - OBE -

Speaker: Geoff Miller OBE

In aid of Rockinghorse Children’s Charity in their 50th year supporting sick children across Sussex

TABLES OF 10

£750

Media Partner

MC: Comedian Adger Brown

T O B O O K C O N T A C T R Y A N www.sussexbusinessgroup.co.uk HEAL:

ryan.heal@rockinghorse.org.uk 01273 330044

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Money Matters

The BIG Futures Show 2017

School students from across East Sussex made their way to Eastbourne’s Winter Garden on Wednesday 22nd March for the annual BIG Futures Show, where they saw the inspiration of many different available career paths. Following on from the event, SBT has all the details Once again, students from across the Sussex Sussex region were given Events the opportunity to gain more insight into the many different paths they could explore for their future careers at the Big Futures Show 2017, which took place last month at Eastbourne’s Winter Garden. Colleges, professional services and a range of local businesses were on hand to offer advice and inspiration. Sussex Business Times attended the event as an exhibitor and media partner, making our way around the room to find out how the day had gone for other local businesses and students alike.

Although the show is namely for students, this year saw more parents and outside visitors than ever - an important step in shaping

58 www.sussexbusinessgroup.co.uk

young people’s future. So onwards and upwards for all involved, and into the planning of next year’s Big Futures Show event.

The team have stated that they have hope for overall numbers to keep on improving year on year, with more school groups attending. The level of both visitor and exhibitor engagement was certainly much more enhanced this year – especially with the introduction of BFS Extra on 2nd March – and the Lord Lieutenant of East Sussex, Peter Field, who attened in the morning was most impressed by what he saw during his visit. The winner and runner up of the competition for Best Interactive Stand will also be announced in due course, so keep your eyes peeled!

The Big Futures Show team commented following the event: “BFS would not be possible without the generous support of our partner sponsors and other contributors.

In particular, we would like to thank

Entrepreneurial Spark

“BFS would not be possible without the generous support of our partner sponsors and other contributors” Eastbourne Borough Council, Sussex Downs College, Legal & General (Arndale Centre and Disability Confident), Hastings Direct, Bexhill 6th Form College, NHS Health Education England and The View Hotel, plus Sussex Business Times, LJ Edwards Coaches and the University of Brighton. BFS itself is organised by Eastbourne Education Business Partnership, many of whom are volunteers!”

The team continued: “As we start to put BFS back in the ‘box’ for next year, an important note to thank you for your very generous support and time this week in helping us to make BFS 2017 such a success. The initial feedback has been very positive. Our visitors went away fired up with lots of ideas, information and, we hope, the enthusiasm to follow it up.”

Back to the topic of next year’s event, while many visitors and exhibitors have already asked about BFS 2018, the team are currently in the process of searching for a new venue whilst the Winter Garden undergoes a major refit along with new construction work, involving the whole of Devonshire Park. Dates, venue and other details will be announced in due course. www.bigfuturesshow.org.uk

www.sussexbusinessgroup.co.uk 59

Events In Sussex

The Checkatrade.com Expo!

The Checkatrade.com Expo, held at Azur at the Marina Pavilion in St. Leonards On Sea, provided a great opportunity for local businesses across East Sussex to connect with fellow tradespeople, consumers and Government. SBT were delighted to attend as media partners The Checkatrade.com Expo, held in the Azur Sussex in St. Leonards On Sea on Friday 17th March Events was a successful trade event that allowed key Government officials, businesses and potential consumers to meet and greet each other, and to make some quality connections. A special live demonstration of Blockfit, a brand new nationwide exercise regime, was performed by its creator, X Factor’s Chico Slimani, who is famous for his one hit wonder and pop chart number 1, ‘Chico Time’.

Other special guests included The Home Secretary, The Rt.Hon Amber Rudd MP, The Chairman of East Sussex County Council, The Chairman and Vice Chairman of Rother District Council, The Mayor’s of Eastbourne, Battle and Hastings, the Deputy Mayor of Hastings and the official Dave Channel and UK TV GOLD channels Delboy, also known as David Byrne.

An excellent presentation was given by real life entrepreneur and multi award

60 www.sussexbusinessgroup.co.uk

winning CEO of Checkatrade.com and Checkaprofessional.com. Kevin Byrne set up the consumer protection company from his bedroom 19 years ago to be the UK’s only business, aimed at protecting the general public from rogue traders and cowboy builders, a company which is responsible for contributing an incredible £2.8 billion pounds per annum to the UK economy and won the Queens Award for Innovation and enterprise.

The event also hosted a selection of exhibitors from corporate balloon displays, to technical app development, giant flowers and beauty products to various trades such as electricians, plumbers, furniture restoration and carpets, just to name a few.

Kevin Byrne of Checkatrade.com said: “Its always a great pleasure to attend this event as it highlights the Checkatrade.com and Checkaprofessional.com branding, and emphasises our connection locally with trades, consumers and the community through Ambassadors of Checkatrade. com, like that of Lord Brett McLean.”

Brett said: “It’s important to give people the opportunity to engage with the Checka group of companies and to highlight the work of Checkatrade.com throughout East Sussex. It was a great event and we were of course delighted to introduce the Home Secretary to the ethos of what Checkatrade represents to the UK.”

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WALKING FESTIVAL

13 to 21 May 2017

Guided urban and country walks visit1066country.com/walkingfestival Saturday 17 June,Hastings

Stade Open Space, Source Park (11am to 3pm) and Bottle Alley (7pm-late)

1066 A FESTIV

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Sunday 18June, Bexhill De La Warr Pavilion (11am to 3pm)

Come and join th fun... e

There will be lots to do and see, including; treasure hunt along the seafront, Dr Bike, Source demo displays, learn to ride, adapted and balance bikes, Bottle Alley Bike Bomb races, cycle jumble sale, bike swap, local bike rides, Hastings' 1st Sportive, decorating your bike and a bicycle stunt team.

For more information:

01424 451051/activehastings@hastings.gov.uk

www.sussexbusinessgroup.co.uk 61

visit1066country.com/cyclingfestival

Brighton & Hove Albion Football Club’s official business networking group, powered in partnership with Network My Club. One of the fastest growing business clubs in Sussex, Network Albion offers exciting and unique networking opportunities for business of all sizes.

Benefits

Upcoming Networking Events

- A place at monthly networking events at the Amex Stadium - Company listing in the match day programme at every Albion home match (approx. 9,000 sales per match) - Full company profile page on Network Albion website - Exclusive use of Network Albion logo - Discounted access to attend or join other Network My Club groups throughout the UK

Thursday 6th April – 8:30am-10:30am Thursday 4th May – 8:30am-10:30am Thursday 1st June – 8:30am-10:30am Thursday 6th July – 8:30am-10:30am Thursday 3rd August – 8:30am-10:30am Thursday 7th September – 8:30am-10:30am Thursday 5th October – 8:30am-10:30am Thursday 2nd November – 8:30am-10:30am Thursday 7th December – 8:30am-10:30am

Cost

Annual Membership per Company £600+VAT (1 month free) or £55+VAT per month

To join Network Albion, or to find more information, visit www.networkalbion.co.uk or contact info@networkalbion.co.uk.

Learn more about Network My Club and the rapidly expanding group at

62 www.sussexbusinessgroup.co.uk

Want both b to join usin clubs? ess

Fontwell Park Racecourse’s official business networking group, powered in partnership with Network My Club. Network Fontwell offers members unique networking opportunities, on both race days and non-race days, as well as a host of other benefits to promote and showcase their business.

Save £60!

Benefits

Upcoming Networking Events

- A place at monthly networking events at Fontwell Park Racecourse - Company listing in the race day programme at each race meeting (approx. 3,000 sales per race day) - Full company profile page on Network Fontwell website - Exclusive use of Network Fontwell logo - 1 x use of corporate box at Fontwell Park for external meeting/conference purposes - 6 x tickets to a Fontwell Park race meeting, for your company to enjoy, entertain clients or reward staff - Discounted access to attend or join other Network My Club groups throughout the UK

Thursday 13th April – 8:30am-10:30am Thursday 25th May – 8:30am-10:30am Thursday 15th June – 12:00pm-5:00pm (race day) Thursday 13th July – 8:30am-10:30am Thursday 10th August – 8:30am-10:30am Thursday 14th September – 8:30am-10:30am Thursday 12th October – 8:30am-10:30am Thursday 10th November – 12:00pm-5:00pm (race day) Thursday 14th December – 8:30am-10:30am

Cost

Annual Membership per Company £385+VAT (1 month free) or £35+VAT per month

To join Network Fontwell, or to find more information, visit www.networkfontwell or contact info@networkfontwell.co.uk.

www.networkmyclub.co.uk or contact them on 01903 898025

www.sussexbusinessgroup.co.uk 63

Networking in Sussex

SBT

Society Law Firm Bennett Griffin Launches Modern New Offices

The Mayor of Worthing, Councillor Sean McDonald, recently cut the ribbon at celebrations to mark the opening of Bennett Griffin’s modern new offices at 1 Liverpool Gardens, Worthing.

Bennett Griffin has been a fixture on Worthing’s Warwick Street since the 1930’s but decided to move from its pre-war offices to meet the 21st century needs of its growing client base.

The firm has invested in the future with its bright new open plan offices, a spacious client suite and generous meeting spaces that have all been carefully designed to be both comfortable and functional.

Stephen Hollamby, Managing Partner of Bennett Griffin said: “We are delighted that the Mayor took time from his busy schedule to mark the opening of our new offices.

“It’s an exciting time for Bennett Griffin; whilst we were sad to leave our old Warwick Street home, the move marks the start of a new chapter for the firm. Our new offices are light and welcoming; we have up-to-date equipment and the layout and furnishings feel like the modern law firm that we are.

“We’re still in the heart of the town but we now have the space to grow our talented team, attracting the very best lawyers, so that we can better support the people and businesses of Worthing and the surrounding areas.

“We’re holding firmly onto our core values of providing the best possible service and legal advice, but our new offices will allow our teams to work even more closely together which will help us in providing the very best care and commitment to our clients.

“I see our new offices as a tool that will help our teams in continuing to provide an outstanding service into the future, so that we can build on our excellent local reputation.” www.bennettgriffin.co.uk 01903 229999

From left Paul Weightman (Office Interiors) with Alison Riccio (Bennett Griffin) Tim Angus and Emma Robson (Office Interiors)

64 www.sussexbusinessgroup.co.uk

Mayor of Worthing Borough Council Cllr Sean McDonald cuts the ribbon to mark the opening of the new offices with Bennett Griffin partners from left Ian Macara , Kate Hallin , Rob Fawcett and Stephen Hollamby

From left Rob Fawcett , Ian Macara . Peter Bennett , Kate Hallin and Stephen Hollamby from Bennett Griffin

Alison Riccio from Bennett Griffin with Mark Owen from Mocha Furniture

Ann Barlow from Guild Care with Ian Macara from Bennett Griffin

Networking in Sussex

Review

Mayor of Worthing Borough Council Cllr Sean McDonald with Stephen Hollamby from Bennett Griffin and Simon Cox from BGWM

From left Nigel Turner from Bennett Griffin, Sarah Hopwood and Steve Potter

Chris Green from Property Search Group and Adriana Campbell from Bennett Griffin

Andrew Percival from PSG with Karen Thomas from Carpenter Box and Gill Lynes from BGWM

Jeremy Wootton from Bennett Griffin with Mike Brown from HNW Architects

Hayley Sengebusch from THC Accountants and Paul Thatcher

Annie Webb and Chrissie Edwards from Bennett Griffin

Steve Duffy from HNW with Laura Dunleavy from Bennett Griffin

Julian Wilkins and Peter Farley (Kreston Reeves)

www.sussexbusinesstimes.co.uk 65

Made in Sussex

Made in Sussex:

Chandlers Building Supplies Chandlers is one of the leading builders merchants in Sussex, stocking over 20,000 products. SBT learns how it’s the knowledge of Chandlers staff that plays a major part in its continued success As Steve Jobs, cofounder of Apple, Brand once said, “Great things in business are Focus never done by one person, they are done by a team of people”.

Companies with longevity that continue to grow are well aware of this. They know the people working for them, from the Chief Executive to an apprentice experiencing their first taste of work, can be the difference between success and failure.

Sussex-based Chandlers Building Supplies is one such company.

Established in 1993, the builders merchant has grown to be one of the leading family-owned merchants in the region. It operates out of eight building supplies branches across Sussex, Surrey and Kent, and four specialist roofing supplies depots in London, Essex and the West Midlands.

Andrew Cope, Managing Director of Chandlers Building Supplies, fully understands the importance of having the right team. He commented: “We employ just over 200 staff who are integral to our business and the first point of contact for customers. It’s therefore vital we have the right people who can build excellent partnerships with customers and suppliers – and we do. At our branches we welcome those that work in the trades and the public, so all our staff must have expansive product knowledge and the ability to offer the necessary technical assistance no matter what the project.”

To recognise the dedication of its team, Chandlers launched two new internal awards at the end of last year.

The first recipient was Brighton branch Timber Distribution Driver Premysl Vik, who was given the Best New Starter Award, and Halesowen Timber Sales

66 www.sussexbusinessgroup.co.uk

Co-ordinator Sam Lock, who received the first Outstanding Contribution Award.

Andrew continued: “The awards acknowledge team members who are excellent ambassadors for the company and have strong team spirit. It was great to read the nominations and learn how our people go above and beyond for our customers – all nominees deserved to win.”

But it’s not just the staff that make Chandlers a success, as Andrew explains: “The construction industry is always changing as new techniques and materials are added to the market and, like any business, it’s important to continually adapt and improve to meet these requirements.

“Expansion makes great business sense and, although we have developed rapidly in different areas of the country over the last few years, Sussex will always be Chandlers’ home. We’re committed to growing the business and welcoming new customers to our four Sussex branches.”

In 2016 the Lewes depot completed its vast refurbishment programme by adding a doors and floors showroom, larger outdoor area and landscaping display.

The ground floor bathroom showroom was also completely renovated, making it one of the largest in the area.

Additionally, Petworth branch opened a new kitchen showroom. Chandlers Ringmer is developing its yard space to expand its choice of groundworks and roofing products, and the Brighton branch is undergoing a major expansion to increase its product range.

Andrew concluded: “With our 25th birthday celebrations taking place next year, we’re certainly not sitting still.”

For more information about Chandlers Building Supplies visit www.chandlersbs.co.uk

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www.sussexbusinesstimes.co.uk 67 www.posturite.co.uk

68 www.sussexbusinessgroup.co.uk