GRAPEVINE LORDCONEWS
CELEBRATE
REGION E VENT DATE
Kamloops aturday, November 23rd oast Kamloops
Prince George aturday, November 30th oast Prince George Saturday, November 30th Beban Park
Vancouver Saturday, December 7th Italian Cultural Centre
Kelowna aturday, December 7th arkinson Rec
DISCOUNTS FOR
Valley aturday, December 14th hilliwack Heritage Park
Christmas
Lordco staff have the opportunity to purchase Purdy’s Chocolates at a discounted price once again this year! If you are interested in ordering some chocolates for the holiday season, please see below to place your orders. Please note that the deadline for all orders is November 25.
HERE'S HOW TO PLACE YOUR ORDER
Step 1: Scan QR code to login/ register to order from Lordco Group
Step 2: Click shop online and select your chocolate order
Step 3: Pay online. If you wish to charge your order to your Lordco account, please keep the order status as "pending."
POSITION OPENINGS
LOCATION:
LOCATION:
LOCATION:
Congratulations To:
Alyvia Melville - #52 Sardis
Lindsay Horvath - #17 Trail
Steven Prasad - #104 Bridgeview
Each winner will receive a GIFT CARD. Thank you to everyone who participated!
Find the Frankenstein
Name Branch Answer CONTEST ENTRY FORM
Circle the Differences!
Name Branch
Fill out the contest entry form and send it in to Liam Klassen at Lklassen@lordco.com for a chance to win a gift card. Good Luck!
Remember to cut out your entry forms before sending them to Liam Klassen LKlassen @lordco.com at #98 Head Office.
ENTRY FORM
Photo of the Month
Find the Coffee Cup
Congratulations to the following gift card winners selected by a random draw. Thank you to everyone who participated.
Melissa Lowe - #6 Oxford
Nicole Tortora - #104 Bridgeview
Emily Suarez - #49 Metrotown
Answer: Page 9 on the page number
Find the Frankenstein
We have hidden a Frankenstein somewhere in the Grapevine. Find it and fill out the entry form for your chance to win a gift card!
This photo was sent to us by Kiegham Broney from #89 Maple Ridge Congratulations to Wyatt Bianchi from #27 Newton on being for winning a gift card just for voting for his favourite photo. Enjoy! 2 3 4 1
Please send your pictures with a title, your name, and store to Liam Klassen at Head Office or e-mail them to LKlassen@lordco. com. The Photo of the Month winner will receive a gift card. One person will also be drawn to win a gift card just for voting for their favourite photo!
PHOTO of the MONTH NEW
Davinder Kaur
Sophie Murray
Amal Latheesh
Cole Leishman
Ryley Phan
Perry Ancion
Taranjit Singh
Brendan Heaney
Ethan Sims
Michael Postans
Nikolai Gimpel
Danielle Phillips
WELCOME ABOARD
Clarke, Kyle 03-Sep-24
Boyes, Cora 03-Sep-24
Gelasco, Joshua 03-Sep-24
Wassmuth, Petra 03-Sep-24
Jung, Joshua 03-Sep-24
Klassen, Nicholas 03-Sep-24
Blue-Politis, Scarlett 04-Sep-24
Randhawa, Hukum 04-Sep-24
Reato, Emma 04-Sep-24
Wilkins, Penny 04-Sep-24
Ferster, Tara 04-Sep-24
Ottahal, Roen 04-Sep-24
Ranasinghe, Madhumali 04-Sep-24
Sharma, Munisha 04-Sep-24
Gill, Jaswinder 05-Sep-24
Major, Amy 05-Sep-24
Turner, Nicholas 05-Sep-24
Bains, Gurshan 05-Sep-24
Dosser, Caitlyn 09-Sep-24
Eden, Kimberly 09-Sep-24
Parveen, Shania 09-Sep-24
Crupi, Sabrina 11-Sep-24
Hansen, Van 11-Sep-24
Jackson, Courtney 11-Sep-24
Kaur, Taranjot 11-Sep-24
Mills, Jace 11-Sep-24
Murray, Floyd 11-Sep-24
Vij, Aman 11-Sep-24
White, Aidan 11-Sep-24
Wowk, Mckenzi 11-Sep-24
Delos Reyes, Victor 11-Sep-24
Singh, Jugraj 11-Sep-24
Olson, Allison 12-Sep-24
Talbot, Owen 12-Sep-24
Vidal Pena, Tomas 12-Sep-24
Ritu, Ritu 13-Sep-24
Thomas, Lucas 13-Sep-24
Turner, Mercedes 16-Sep-24
Jenkins, Peter 16-Sep-24
Bucaneg, Fidel Zeus 16-Sep-24
Demoe, Jeremy Shin 16-Sep-24
Medrano, Reighn 16-Sep-24
Prisciak, Marik 16-Sep-24
Rutti, Coleton 16-Sep-24
Mahmoodifar, Mehdi 16-Sep-24
Pauling, Scott 16-Sep-24
Anderson, Emily 17-Sep-24
Gunn, Valencia 17-Sep-24
Reilly, Braiden 17-Sep-24
Stevens, Luke 17-Sep-24
Uhrich, Hailey 17-Sep-24
Swift, Matthew 17-Sep-24
Tapp, Joshua 17-Sep-24
Garcia Melgar, David 18-Sep-24
Gonzalez, Bienvenido James lll 18-Sep-24
Jones, Dawn
Mackenzie, Annaliese
O'Brien, Conor
Pellant, Brendan
Chandler, Noah
Coney, Cayden
Klokeid, Mason
Kruger-Markin, Ryley
Olfert, Alysa
Spaven, Grady
Compton, Colette
Menard, Stephanie 23-Sep-24
Wachira, Peter 23-Sep-24
OCTOBER
ANNIVERSARY DATES
Striker, Darcy F 21/10/1989
Jackson, Colleen 01/10/1990
Lenders, Dwayne 01/10/1990
Mortell, Randy D 15/10/1991
Beairsto, Ed 06/10/1993
White, Steve S 03/10/1994
Sharma, Ashwani K 04/10/1994
Whiteside, Ross 1 7/10/1994
Sheets, Brian J 24/10/1994
Coates, Heidi 28/10/1996
Mistry, Arun 27/10/1997
Dobslaff, Carl 26/10/1998
Szabados, Janine 29/10/1998
Engel, Rita 02/10/1999
Schwarze, Gary 04/10/1999
Cundy, Joseph 18/10/1999
Rebagliati, Randy 1 7/10/2001
Hugh, Kelly 04/10/2002
Ellerton, Liam 25/10/2004
Ward, Sherri-Lynn 28/10/2005
Deptuck, Farren 31/10/2005
Macleod, Karla 10/10/2006
Lievers, Heather 11/10/2006
Tamboline, Andrea 11/10/2006
Kavanagh, Niall 23/10/2006
Gilecki, Joseph 30/10/2006
Charlie, Courtney 31/10/2006
Clason, Glen 01/10/2007
Surina, Joel 06/10/2007
Petrick, Sean 09/10/2007
Colley, Mellissa 12/10/2007
Roth, Ryan 25/10/2007
Sweet, Shaylene 29/10/2007
Sloan, Robert 01/10/2008
Ram, Shalini 07/10/2008
Ouimet, Dianne 10/10/2008
Mclean, Karyssa 19/10/2009
Ly, Andrew 02/10/2010
Callender, Raymond 04/10/2010
Davis, Craig J 15/10/2010
Lothian, Lawrence 12/10/2011
Garrels, Nicholas 20/10/2011
Wakefield, Robin 24/10/2011
Au-Duong, Vincent 01/10/2012
Dodds, Allan 16/10/2012
Bochon, Justine 1 7/10/2012
Jamshidi, Gholam 2 2/10/2012
Chaudhry, Mustansar 15/10/2013
Bowman, Richard 2 2/10/2013
Partridge, Carley 23/10/2013
Profitt, Andrew 28/10/2013
Lundrigan, James 02/10/2014
King, Jay 03/10/2014
Cloosterman, Laura 08/10/2014
Pausch, Trevor 09/10/2014
Bowell, Kyle 2 2/10/2014
Digby, Dawn 23/10/2014
Kilberg, Cara 30/10/2014
Coates, Aaron 07/10/2015
Callsen, Darci 19/10/2015
St. Onge, Tyler 21/10/2015
Taylor, Heaven-Leigh 26/10/2015
Clark, Kyle 26/10/2016
Lalonde, Tara 02/10/2017
Biech, Bronwynn 11/10/2017
Whyte, Taryn 23/10/2017
Brake, Noel 30/10/2017
Godoy, Alejandro 30/10/2017
Ek, Kurt 03/10/2018
Burton, Devon 1 7/10/2018
Gareau, Jessica 27/10/2018
McIntyre, Katharine 30/10/2018
Watts, Nathaniel 01/10/2019
Cavers, Dakota 15/10/2019
Fuchs, Matthew 28/10/2019
Myers, Barry 28/10/2019
Tulip, Nicholas 29/10/2019
Scarr, Jessie 30/10/2019
MacKinnon, Christopher 13/10/2020
Stevens, Aliyah 19/10/2020
Davies, Paul 26/10/2020
Galves Bueno, Gilson 26/10/2020
MacBeth, Abigail 01/10/2021
Bertelsen, Jacob 04/10/2021
Ellis, Kayla 04/10/2021
Marconato, Marko 04/10/2021
Marr, William 04/10/2021
Simpson, Brendan 04/10/2021
Henderson, Erin 04/10/2021
Klassen, Liam 06/10/2021
Gentles, Grayson 08/10/2021
Chua, Deborah 12/10/2021
Patterson, Richard 12/10/2021
Modaber Nia, Rouzbeh 12/10/2021
Danysh, Brian 13/10/2021
Roman, Joseph 13/10/2021
Beckett, Breanna 14/10/2021
Gentry, Stephen 18/10/2021
Sambrook, Landrew 18/10/2021
Fox, Andrew 18/10/2021
Shogan, Carrie 19/10/2021
Webb, Helen 19/10/2021
Wirtanen, Terry 20/10/2021
Rowan, Christopher 2 2/10/2021
Kemp, Meghan 24/10/2021
Saunders, Stuart 26/10/2021
Begg, George 29/10/2021
Primeau, Joshua 03/10/2022
Marsh, Richard 05/10/2022
Harrison, Savannah 05/10/2022
Penner, Denae 05/10/2022
Amyot, Patrick 06/10/2022
Huisman, Hanna 07/10/2022
Snow, Matt 07/10/2022
Sekhon, Manit 08/10/2022
Luong, Huong Hong 11/10/2022
Deadmarsh, Ernest 11/10/2022
Grover, Love 11/10/2022
McBeth, Peter 11/10/2022
Rosenzweig, Mark 11/10/2022
Gust, Brandin 11/10/2022
Kleibl, Aaron 11/10/2022
Farris, Richard 12/10/2022
Prakash, Riya 12/10/2022
Dhaliwal, Gurjot 1 7/10/2022
Van Basten, Morgan 18/10/2022
Orr, Ryan 18/10/2022
Lindsey, Jacob 20/10/2022
Singh, Balwinder 21/10/2022
Kramarenko, Liudmyla 24/10/2022
Simko, Jessica 24/10/2022
Wilson, Amanda Louise 24/10/2022
Wihnon, Stevie 25/10/2022
Baglee, Carl 26/10/2022
Kutt, Tristan 28/10/2022
Horvath, Jessica 31/10/2022
De Arruda Palacio, Jessica 02/10/2023
Pinchin, Ashley 02/10/2023
Pellatt, Aiden 03/10/2023
Singh, Ranjit 03/10/2023
Sandquist, Maxwell 03/10/2023
Ellison, Tanner 04/10/2023
Quock, Tamara 04/10/2023
Carlson, Tamara 05/10/2023
Lemay, Joanna 05/10/2023
Saji, Jatin 05/10/2023
Galbraith, Katherine 06/10/2023
Barber, Kevin 10/10/2023
Muhandiram, Pubudini 10/10/2023
Soucy, Joshua 10/10/2023
Tocol, Ferdinand 10/10/2023
Gilbert, John 11/10/2023
Black, Maureen 11/10/2023
Boyle, Stephen 11/10/2023
Duncan, Shawn 11/10/2023
Frisk, Lucas 11/10/2023
Townsend, Isaiah 11/10/2023
Johnston, Jeremiah 11/10/2023
Hwalstad, Noah 12/10/2023
Kaur, Komalpreet K 12/10/2023
Tan, Ailene 12/10/2023
Stocker, Mark 13/10/2023
Zhou, Shi Ji 16/10/2023
Brehaut, Rosalie 16/10/2023
Veldhuis, Seth 16/10/2023
Waldick, Gleneric 16/10/2023
Jones, Kylie-Lynn 1 7/10/2023
Mader, Robin 1 7/10/2023
Nijjar, Paramjit Kaur 1 7/10/2023
Boparai, Avneet 18/10/2023
DeForest, Karin 18/10/2023
Hall, Logan 18/10/2023
Paul, Selina 18/10/2023
Bobb, Decklynd 19/10/2023
Heaslip, April 23/10/2023
Marshall-Batz, Michael 23/10/2023
Bardwell, Grace 24/10/2023
Rodrigues, Clement 24/10/2023
Wells, Rosalie 24/10/2023
Collins, Samantha 25/10/2023
Llarena, Alicia 25/10/2023
Mabia, Onyinye Precious 27/10/2023
Mortell, Landon 30/10/2023
Jones, Jesse 30/10/2023
Fedoruk, Harold 31/10/2023
Butler, Dale Michael 31/10/2023
Tilahun, Kirubel 31/10/2023
Wickramasundara, Dodampe 31/10/2023
Kudos
Shannon O‘Brien - Mission #2
My name is Jordan. I attended the Lordco mission location today (SEPT 23). I dealt with a store employee by the name of Shannon O‘Brien, at the back counter service desk. I wanted to take the time and opportunity to share with you my absolute outstanding interaction with Shannon. Her level of sincere interest and assistance was simply fantastic. I peppered her with some technical questions (regarding wire gauge). She was patient, and knowledgeable. She even walked me through the process of demonstrating how to connect the various misc wiring odds and ends to their respective wire components. She was friendly, articulate and injected the right amount of humour into the moment. It has been a very long time since I have received such professional and „beyond the call“ style of customer service from an employee - from anywhere! Please reach out to her management team and pass along this email if appropriate, as this needs to be recognized and noted. Shannon is obviously a great asset to that store location. Thank-you for giving me this opportunity to communicate my heartfelt appreciation, with respect to Shannon and the great service she provided.
Sincerely:
Jordan lennox VPD member
Issac Addinell/ Landon Mortell - EQUIPMENT DIV. #90
Issac and Landon from equipment were at Symons tire today fixing a four post hoist, the service manager mentioned to me that they hadn't stopped working since they got there and how refreshing it was to see them working so hard. Good job boys! Just wanted them to get recognized for there hard work!
Thanks
Brandy Murrin
Shayne Brown - Victoria #37
Shayne was wonderful! He went above and beyond to help me out over the phone! I'm in kelowna and I couldn't get through to the kelowna store, I called west kelowna and Shane was great! Gave me good info and he ordered what i needed from penticton to kelowna so I can pick up the next day! Very great service!
Bradley Deadmarsh- Victoria #37
I want to give a shout out for Brad D. He is such a hard worker, and starts super early. Hours I can't even fathom being awake for lol. Brad is super kind and helpful without judgement of my dumb non knowledge brains I do believe Brad deserves a huge acknowledgement for all he does for customers, lordco and general public. Possibly a raise for his hard work. I can keep going but I'd be repeating myself when it comes to how wonderful this man is. You are lucky to have him in your business and team of coworkers. 20 stars and more with my approval
Mark Beaton/ Tinker Stevens - Kimberley #85
I cannot say enough good things about the true human beings that work at lordco Kimberly. I experienced a road side failure of a worn wheel bearing. After limping into town after they confirmed replacement parts availability, I was met by the two kindest and compassionate service reps I think any parts technicians in my history of wrenching (19 years in auto heavy on and off road mechanics) that's saying a lot. Their professionalism, understanding and superior support allowed me to get all the tooling required and were happy for me to repair right at their front door. 2 hours later I was up and running. When initially given the incorrect part one tech was ready to drive to Creston to pick up the correct part. But he did not stop there he continued to dig and found the appropriate part in a wrong line of their system. With that I was blown away at the commitment to their customers. A word to the owners give these guys a raise as they are keeping your customers as the number one priority. If you read this review this far know these guys are on your team . Break down date was Monday September 16th 2024.
Micheal Ross - Parksville #67
I decided it was time to start doing oil changes myself, after experiencing an oil leak after having my vehicle serviced at Canadian tire and hearing another story about ‘Great’ Canadian Oil change where they caused damage and not admitted their mistake. When l visited Lordco Parksville l was helped in an excellent way by Mike, who happened to own vehicles with similar engines to mine. He gave me great advice on which oil- and filter to use, as well as how to perform the actual oil change. I really appreciate this level of service; l highly recommend this place.
Lordco Annual Golf Invitational
Lordco Annual Golf Invitational
LOWER MAINLAND
Lordco Annual Golf Invitational
LOWER MAINLAND CONT.
WORLD MENTAL HEALTH DAY
October 10th is World Mental Health Day! This important day aims to raise awareness about mental health issues and highlights the ongoing work needed to support mental well-being. It’s an opportunity for everyone to recognize the resources available for mental health care and to reflect on our own mental health journeys.
Mental Health Matters
Your mental health is important because it is the part of you that helps you handle stressful moments in life. But when your mental health is compromised due to things like unfavorable social and structural conditions you may experience difficulties with your mental wellbeing. Taking care of your mental health is important because it influences how we think, feel, and act, shaping the choices we make every day.
The Importance of World Mental Health Day
World Mental Health Day is used to help people learn about ways mental health disorders can manifest and how we can support each other and work on overcoming them. We can take care of our mental health by prioritizing self-care, allowing both our minds and bodies to recharge. Self-care can take many forms, whether it is incorporating daily physical activity into your routine, savouring your favorite meal, or spending quality time with loved ones. Ultimately, self-care encompasses anything that brings you relaxation, happiness, and a sense of peace.
However, if you feel you need more support and self-care alone doesn’t help your mental health, reach out to your doctor and discuss a mental health plan that’s right for you. If you’re not sure where to start, check out resources on mental health like those from the World Health Organization at https://www.who.int/campaigns/world-mentalhealth-day/2024. Let’s take this day to commit to our mental well-being!
Taking Care of Your Mental Health at Work
In 2019, studies revealed that 15% of working adults dealt with mental health issues. You never know who might be dealing with mental health struggles, so let’s help support each other at work. Some tips to help with mental health at work include:
1. Using your breaks: Remember to take your break and refuel with a nutritious lunch! Using your break time to relax is important and helps you refocus.
2. Supporting each other: If your colleague mentions a situation that is causing strain on their mental health, offer them support by directing them to the appropriate resources. Contact Lordco’s HR department to learn about what resources Lordco has to offer.
Ways Lordco Supports Mental Well-Being
1. EFAP Resources: Take advantage of the resources available to you like the Employee and Family Assistance Program.
2. Lordco Wellness: Connect with the Lordco community on the Mental Health Matters channel on Lordco Connect to learn and share ways you take care of your mental health.
SEPTEMBER RECOGNITION
Manifesting Excellence in SAFETY
WorkSafeBC Safety Inspection Positive result in L74 Store
Traditionally, workplace safety has been primarily assessed based on physical injuries. However, in the recent visit by WorkSafeBC in L74-Courtenay, the inspection focused on psychological safety in addition to ensuring the compliance with Workers Compensation Act and OH&S Regulation. Lordco did not fail in demonstrating satisfactory safety compliance and safety practices. We commend everyone at L24 for their commitment to safety, as this achievement is a result of their hard work and diligence to safety.
These inspections not only showcased our dedication to maintaining a safe working environment but also recognized the efforts of our employees in upholding safety standards.
Psychological Safety Initiative
The Psychological Safety Initiative was developed to support the management of psychological risks in the workplace that contribute to injuries or illnesses. The initiative focuses prevention activities on identified areas of high psychological risk. It expands beyond the bullying and harassment initiative that was introduced in 2013, and addresses the broader issues impacting psychological safety and mental well-being in the workplace – WorkSafeBC
Together we stay SAFE
We can continue to improve safety practices across our organization by driving a culture of safety. We not only protect ourselves but also enhance our overall workplace environment. Let’s maintain this momentum and strive for even higher safety standards in the future!
Kudos Courtenay Team!
WELCOME TO YOUR BENEFITS PLAN
Lordco Parts Ltd. offers two comprehensive benefits plans – Turbocharged and Supercharged. Each plan differs in coverage and cost so you can pick the plan that is best suited to meet you and your family’s needs.
Here is an overview of the enrollment process to help you get started, follow the steps below:
1. Access the GroupNet Flex site to update your password
2. Pick your plan and coverage
3. Assign your beneficiaries
4. Review your enrollment
1. Access the GroupNet Flex site and update your password
• Visit https://www.flex.canadalife.com/LordcoCarePlan.
• Select forgot/need my password.
• Enter your ID # then click submit - Your ID # can be found in the initial e-mail from the Canada Life Benefits Administration Solutions Team (bas@canadalife.com).
» A temporary password will be sent to your preferred e-mail address.
» You must access the website within 1 hour of requesting the password, re-enter your ID# and the password provided in the email then click login.
• The next screen will allow you to create your own password.
2. Pick your plan and coverage
• Select the left-hand side menu, then, click Plan Details to review the Benefits Guide.
• Click Home to begin your enrollment, followed by I want to enroll.
» Review your personal information.
» Next, you will have the option to add your dependents, if applicable.
• To learn more about each benefit package, click on the (i) icon. Please note that once a benefit package is selected, coverage is in place for 2 years or until a Qualifying Life Event (QLE) occurs.
• If coverage is not required for one or more of your dependents, please select “Change Dependent Coverage”, de-select the check mark which will be beside the dependents’ name, and click save. You will then be prompted to provide the duplicate coverage information for each benefit – click on “Provide Alternate Coverage Details”.
3. Assign your beneficiaries
Once your plan and dependent information have been submitted, you will be prompted to assign beneficiaries to your plan. Please note that beneficiary information is for both Life and AD&D coverage.
• If you have added dependents to your plan, their information will be pre-populated. To add a different beneficiary, select “Choose Beneficiaries”, then click “Add New Beneficiary”.
• Once you have inputted your beneficiary information, click on the beneficiary button. This will allow you to designate a percentage to each beneficiary listed (must add up to 100%).
• The Dependent Life does not require a selection and will be provided based on adding your dependents to your plan.
4. Review your enrollment
• Once you have picked your plan and declared your beneficiaries, you will be taken to your Enrollment Summary page.
» If you would like to make changes, please select the “red pencil” icon.
• The next page will allow you to review information for each of the following tabs: Personal, Beneficiaries, and Dependents.
• Select the “Submit Electronic Beneficiary Designation” button to review and agree to the terms of the application. Finally, check the box to agree, and click save.
• Once you are satisfied that everything is correct, check the box beside the confirmation wording and click submit.
Take further action as instructed:
• Click on View/Print or save a copy for your records
• You can retrieve a copy on the website at any time
• Click on View/Print to Download your Electronic Beneficiary Declaration
• You can review and/or update at any time
Congratulations, you’ve finished enrolling!