October Grapevine

Page 1


GRAPEVINE LORDCONEWS

CELEBRATE

REGION E VENT DATE

Kamloops aturday, November 23rd oast Kamloops

Prince George aturday, November 30th oast Prince George Saturday, November 30th Beban Park

Vancouver Saturday, December 7th Italian Cultural Centre

Kelowna aturday, December 7th arkinson Rec

DISCOUNTS FOR

Valley aturday, December 14th hilliwack Heritage Park

Christmas

Lordco staff have the opportunity to purchase Purdy’s Chocolates at a discounted price once again this year! If you are interested in ordering some chocolates for the holiday season, please see below to place your orders. Please note that the deadline for all orders is November 25.

HERE'S HOW TO PLACE YOUR ORDER

Step 1: Scan QR code to login/ register to order from Lordco Group

Step 2: Click shop online and select your chocolate order

Step 3: Pay online. If you wish to charge your order to your Lordco account, please keep the order status as "pending."

POSITION OPENINGS

LOCATION:

LOCATION:

LOCATION:

Congratulations To:

Alyvia Melville - #52 Sardis

Lindsay Horvath - #17 Trail

Steven Prasad - #104 Bridgeview

Each winner will receive a GIFT CARD. Thank you to everyone who participated!

Find the Frankenstein

Name Branch Answer CONTEST ENTRY FORM

Circle the Differences!

Name Branch

Fill out the contest entry form and send it in to Liam Klassen at Lklassen@lordco.com for a chance to win a gift card. Good Luck!

Remember to cut out your entry forms before sending them to Liam Klassen LKlassen @lordco.com at #98 Head Office.

ENTRY FORM

Photo of the Month

Find the Coffee Cup

Congratulations to the following gift card winners selected by a random draw. Thank you to everyone who participated.

Melissa Lowe - #6 Oxford

Nicole Tortora - #104 Bridgeview

Emily Suarez - #49 Metrotown

Answer: Page 9 on the page number

Find the Frankenstein

We have hidden a Frankenstein somewhere in the Grapevine. Find it and fill out the entry form for your chance to win a gift card!

This photo was sent to us by Kiegham Broney from #89 Maple Ridge Congratulations to Wyatt Bianchi from #27 Newton on being for winning a gift card just for voting for his favourite photo. Enjoy! 2 3 4 1

Please send your pictures with a title, your name, and store to Liam Klassen at Head Office or e-mail them to LKlassen@lordco. com. The Photo of the Month winner will receive a gift card. One person will also be drawn to win a gift card just for voting for their favourite photo!

PHOTO of the MONTH NEW

Davinder Kaur

Sophie Murray

Amal Latheesh

Cole Leishman

Ryley Phan

Perry Ancion

Taranjit Singh

Brendan Heaney

Ethan Sims

Michael Postans

Nikolai Gimpel

Danielle Phillips

COLD LORDCO FLOOR GOOD FOR BIG HOT PUPPERS
WE LOVE WHEN SAMMI FROM L39 BRINGS MOOSE IN!
HANK PATIENTLY WAITS FOR SERVICE (TREAT TIME!)

WELCOME ABOARD

Clarke, Kyle 03-Sep-24

Boyes, Cora 03-Sep-24

Gelasco, Joshua 03-Sep-24

Wassmuth, Petra 03-Sep-24

Jung, Joshua 03-Sep-24

Klassen, Nicholas 03-Sep-24

Blue-Politis, Scarlett 04-Sep-24

Randhawa, Hukum 04-Sep-24

Reato, Emma 04-Sep-24

Wilkins, Penny 04-Sep-24

Ferster, Tara 04-Sep-24

Ottahal, Roen 04-Sep-24

Ranasinghe, Madhumali 04-Sep-24

Sharma, Munisha 04-Sep-24

Gill, Jaswinder 05-Sep-24

Major, Amy 05-Sep-24

Turner, Nicholas 05-Sep-24

Bains, Gurshan 05-Sep-24

Dosser, Caitlyn 09-Sep-24

Eden, Kimberly 09-Sep-24

Parveen, Shania 09-Sep-24

Crupi, Sabrina 11-Sep-24

Hansen, Van 11-Sep-24

Jackson, Courtney 11-Sep-24

Kaur, Taranjot 11-Sep-24

Mills, Jace 11-Sep-24

Murray, Floyd 11-Sep-24

Vij, Aman 11-Sep-24

White, Aidan 11-Sep-24

Wowk, Mckenzi 11-Sep-24

Delos Reyes, Victor 11-Sep-24

Singh, Jugraj 11-Sep-24

Olson, Allison 12-Sep-24

Talbot, Owen 12-Sep-24

Vidal Pena, Tomas 12-Sep-24

Ritu, Ritu 13-Sep-24

Thomas, Lucas 13-Sep-24

Turner, Mercedes 16-Sep-24

Jenkins, Peter 16-Sep-24

Bucaneg, Fidel Zeus 16-Sep-24

Demoe, Jeremy Shin 16-Sep-24

Medrano, Reighn 16-Sep-24

Prisciak, Marik 16-Sep-24

Rutti, Coleton 16-Sep-24

Mahmoodifar, Mehdi 16-Sep-24

Pauling, Scott 16-Sep-24

Anderson, Emily 17-Sep-24

Gunn, Valencia 17-Sep-24

Reilly, Braiden 17-Sep-24

Stevens, Luke 17-Sep-24

Uhrich, Hailey 17-Sep-24

Swift, Matthew 17-Sep-24

Tapp, Joshua 17-Sep-24

Garcia Melgar, David 18-Sep-24

Gonzalez, Bienvenido James lll 18-Sep-24

Jones, Dawn

Mackenzie, Annaliese

O'Brien, Conor

Pellant, Brendan

Chandler, Noah

Coney, Cayden

Klokeid, Mason

Kruger-Markin, Ryley

Olfert, Alysa

Spaven, Grady

Compton, Colette

Menard, Stephanie 23-Sep-24

Wachira, Peter 23-Sep-24

OCTOBER

ANNIVERSARY DATES

Striker, Darcy F 21/10/1989

Jackson, Colleen 01/10/1990

Lenders, Dwayne 01/10/1990

Mortell, Randy D 15/10/1991

Beairsto, Ed 06/10/1993

White, Steve S 03/10/1994

Sharma, Ashwani K 04/10/1994

Whiteside, Ross 1 7/10/1994

Sheets, Brian J 24/10/1994

Coates, Heidi 28/10/1996

Mistry, Arun 27/10/1997

Dobslaff, Carl 26/10/1998

Szabados, Janine 29/10/1998

Engel, Rita 02/10/1999

Schwarze, Gary 04/10/1999

Cundy, Joseph 18/10/1999

Rebagliati, Randy 1 7/10/2001

Hugh, Kelly 04/10/2002

Ellerton, Liam 25/10/2004

Ward, Sherri-Lynn 28/10/2005

Deptuck, Farren 31/10/2005

Macleod, Karla 10/10/2006

Lievers, Heather 11/10/2006

Tamboline, Andrea 11/10/2006

Kavanagh, Niall 23/10/2006

Gilecki, Joseph 30/10/2006

Charlie, Courtney 31/10/2006

Clason, Glen 01/10/2007

Surina, Joel 06/10/2007

Petrick, Sean 09/10/2007

Colley, Mellissa 12/10/2007

Roth, Ryan 25/10/2007

Sweet, Shaylene 29/10/2007

Sloan, Robert 01/10/2008

Ram, Shalini 07/10/2008

Ouimet, Dianne 10/10/2008

Mclean, Karyssa 19/10/2009

Ly, Andrew 02/10/2010

Callender, Raymond 04/10/2010

Davis, Craig J 15/10/2010

Lothian, Lawrence 12/10/2011

Garrels, Nicholas 20/10/2011

Wakefield, Robin 24/10/2011

Au-Duong, Vincent 01/10/2012

Dodds, Allan 16/10/2012

Bochon, Justine 1 7/10/2012

Jamshidi, Gholam 2 2/10/2012

Chaudhry, Mustansar 15/10/2013

Bowman, Richard 2 2/10/2013

Partridge, Carley 23/10/2013

Profitt, Andrew 28/10/2013

Lundrigan, James 02/10/2014

King, Jay 03/10/2014

Cloosterman, Laura 08/10/2014

Pausch, Trevor 09/10/2014

Bowell, Kyle 2 2/10/2014

Digby, Dawn 23/10/2014

Kilberg, Cara 30/10/2014

Coates, Aaron 07/10/2015

Callsen, Darci 19/10/2015

St. Onge, Tyler 21/10/2015

Taylor, Heaven-Leigh 26/10/2015

Clark, Kyle 26/10/2016

Lalonde, Tara 02/10/2017

Biech, Bronwynn 11/10/2017

Whyte, Taryn 23/10/2017

Brake, Noel 30/10/2017

Godoy, Alejandro 30/10/2017

Ek, Kurt 03/10/2018

Burton, Devon 1 7/10/2018

Gareau, Jessica 27/10/2018

McIntyre, Katharine 30/10/2018

Watts, Nathaniel 01/10/2019

Cavers, Dakota 15/10/2019

Fuchs, Matthew 28/10/2019

Myers, Barry 28/10/2019

Tulip, Nicholas 29/10/2019

Scarr, Jessie 30/10/2019

MacKinnon, Christopher 13/10/2020

Stevens, Aliyah 19/10/2020

Davies, Paul 26/10/2020

Galves Bueno, Gilson 26/10/2020

MacBeth, Abigail 01/10/2021

Bertelsen, Jacob 04/10/2021

Ellis, Kayla 04/10/2021

Marconato, Marko 04/10/2021

Marr, William 04/10/2021

Simpson, Brendan 04/10/2021

Henderson, Erin 04/10/2021

Klassen, Liam 06/10/2021

Gentles, Grayson 08/10/2021

Chua, Deborah 12/10/2021

Patterson, Richard 12/10/2021

Modaber Nia, Rouzbeh 12/10/2021

Danysh, Brian 13/10/2021

Roman, Joseph 13/10/2021

Beckett, Breanna 14/10/2021

Gentry, Stephen 18/10/2021

Sambrook, Landrew 18/10/2021

Fox, Andrew 18/10/2021

Shogan, Carrie 19/10/2021

Webb, Helen 19/10/2021

Wirtanen, Terry 20/10/2021

Rowan, Christopher 2 2/10/2021

Kemp, Meghan 24/10/2021

Saunders, Stuart 26/10/2021

Begg, George 29/10/2021

Primeau, Joshua 03/10/2022

Marsh, Richard 05/10/2022

Harrison, Savannah 05/10/2022

Penner, Denae 05/10/2022

Amyot, Patrick 06/10/2022

Huisman, Hanna 07/10/2022

Snow, Matt 07/10/2022

Sekhon, Manit 08/10/2022

Luong, Huong Hong 11/10/2022

Deadmarsh, Ernest 11/10/2022

Grover, Love 11/10/2022

McBeth, Peter 11/10/2022

Rosenzweig, Mark 11/10/2022

Gust, Brandin 11/10/2022

Kleibl, Aaron 11/10/2022

Farris, Richard 12/10/2022

Prakash, Riya 12/10/2022

Dhaliwal, Gurjot 1 7/10/2022

Van Basten, Morgan 18/10/2022

Orr, Ryan 18/10/2022

Lindsey, Jacob 20/10/2022

Singh, Balwinder 21/10/2022

Kramarenko, Liudmyla 24/10/2022

Simko, Jessica 24/10/2022

Wilson, Amanda Louise 24/10/2022

Wihnon, Stevie 25/10/2022

Baglee, Carl 26/10/2022

Kutt, Tristan 28/10/2022

Horvath, Jessica 31/10/2022

De Arruda Palacio, Jessica 02/10/2023

Pinchin, Ashley 02/10/2023

Pellatt, Aiden 03/10/2023

Singh, Ranjit 03/10/2023

Sandquist, Maxwell 03/10/2023

Ellison, Tanner 04/10/2023

Quock, Tamara 04/10/2023

Carlson, Tamara 05/10/2023

Lemay, Joanna 05/10/2023

Saji, Jatin 05/10/2023

Galbraith, Katherine 06/10/2023

Barber, Kevin 10/10/2023

Muhandiram, Pubudini 10/10/2023

Soucy, Joshua 10/10/2023

Tocol, Ferdinand 10/10/2023

Gilbert, John 11/10/2023

Black, Maureen 11/10/2023

Boyle, Stephen 11/10/2023

Duncan, Shawn 11/10/2023

Frisk, Lucas 11/10/2023

Townsend, Isaiah 11/10/2023

Johnston, Jeremiah 11/10/2023

Hwalstad, Noah 12/10/2023

Kaur, Komalpreet K 12/10/2023

Tan, Ailene 12/10/2023

Stocker, Mark 13/10/2023

Zhou, Shi Ji 16/10/2023

Brehaut, Rosalie 16/10/2023

Veldhuis, Seth 16/10/2023

Waldick, Gleneric 16/10/2023

Jones, Kylie-Lynn 1 7/10/2023

Mader, Robin 1 7/10/2023

Nijjar, Paramjit Kaur 1 7/10/2023

Boparai, Avneet 18/10/2023

DeForest, Karin 18/10/2023

Hall, Logan 18/10/2023

Paul, Selina 18/10/2023

Bobb, Decklynd 19/10/2023

Heaslip, April 23/10/2023

Marshall-Batz, Michael 23/10/2023

Bardwell, Grace 24/10/2023

Rodrigues, Clement 24/10/2023

Wells, Rosalie 24/10/2023

Collins, Samantha 25/10/2023

Llarena, Alicia 25/10/2023

Mabia, Onyinye Precious 27/10/2023

Mortell, Landon 30/10/2023

Jones, Jesse 30/10/2023

Fedoruk, Harold 31/10/2023

Butler, Dale Michael 31/10/2023

Tilahun, Kirubel 31/10/2023

Wickramasundara, Dodampe 31/10/2023

Kudos

Shannon O‘Brien - Mission #2

My name is Jordan. I attended the Lordco mission location today (SEPT 23). I dealt with a store employee by the name of Shannon O‘Brien, at the back counter service desk. I wanted to take the time and opportunity to share with you my absolute outstanding interaction with Shannon. Her level of sincere interest and assistance was simply fantastic. I peppered her with some technical questions (regarding wire gauge). She was patient, and knowledgeable. She even walked me through the process of demonstrating how to connect the various misc wiring odds and ends to their respective wire components. She was friendly, articulate and injected the right amount of humour into the moment. It has been a very long time since I have received such professional and „beyond the call“ style of customer service from an employee - from anywhere! Please reach out to her management team and pass along this email if appropriate, as this needs to be recognized and noted. Shannon is obviously a great asset to that store location. Thank-you for giving me this opportunity to communicate my heartfelt appreciation, with respect to Shannon and the great service she provided.

Sincerely:

Issac Addinell/ Landon Mortell - EQUIPMENT DIV. #90

Issac and Landon from equipment were at Symons tire today fixing a four post hoist, the service manager mentioned to me that they hadn't stopped working since they got there and how refreshing it was to see them working so hard. Good job boys! Just wanted them to get recognized for there hard work!

Thanks

Brandy Murrin

Shayne Brown - Victoria #37

Shayne was wonderful! He went above and beyond to help me out over the phone! I'm in kelowna and I couldn't get through to the kelowna store, I called west kelowna and Shane was great! Gave me good info and he ordered what i needed from penticton to kelowna so I can pick up the next day! Very great service!

Bradley Deadmarsh- Victoria #37

I want to give a shout out for Brad D. He is such a hard worker, and starts super early. Hours I can't even fathom being awake for lol. Brad is super kind and helpful without judgement of my dumb non knowledge brains I do believe Brad deserves a huge acknowledgement for all he does for customers, lordco and general public. Possibly a raise for his hard work. I can keep going but I'd be repeating myself when it comes to how wonderful this man is. You are lucky to have him in your business and team of coworkers. 20 stars and more with my approval

Mark Beaton/ Tinker Stevens - Kimberley #85

I cannot say enough good things about the true human beings that work at lordco Kimberly. I experienced a road side failure of a worn wheel bearing. After limping into town after they confirmed replacement parts availability, I was met by the two kindest and compassionate service reps I think any parts technicians in my history of wrenching (19 years in auto heavy on and off road mechanics) that's saying a lot. Their professionalism, understanding and superior support allowed me to get all the tooling required and were happy for me to repair right at their front door. 2 hours later I was up and running. When initially given the incorrect part one tech was ready to drive to Creston to pick up the correct part. But he did not stop there he continued to dig and found the appropriate part in a wrong line of their system. With that I was blown away at the commitment to their customers. A word to the owners give these guys a raise as they are keeping your customers as the number one priority. If you read this review this far know these guys are on your team . Break down date was Monday September 16th 2024.

Micheal Ross - Parksville #67

I decided it was time to start doing oil changes myself, after experiencing an oil leak after having my vehicle serviced at Canadian tire and hearing another story about ‘Great’ Canadian Oil change where they caused damage and not admitted their mistake. When l visited Lordco Parksville l was helped in an excellent way by Mike, who happened to own vehicles with similar engines to mine. He gave me great advice on which oil- and filter to use, as well as how to perform the actual oil change. I really appreciate this level of service; l highly recommend this place.

Lordco Annual Golf Invitational

Kamloops

Lordco Annual Golf Invitational

LOWER MAINLAND

Lordco Annual Golf Invitational

LOWER MAINLAND CONT.

KELOWNA

WORLD MENTAL HEALTH DAY

October 10th is World Mental Health Day! This important day aims to raise awareness about mental health issues and highlights the ongoing work needed to support mental well-being. It’s an opportunity for everyone to recognize the resources available for mental health care and to reflect on our own mental health journeys.

Mental Health Matters

Your mental health is important because it is the part of you that helps you handle stressful moments in life. But when your mental health is compromised due to things like unfavorable social and structural conditions you may experience difficulties with your mental wellbeing. Taking care of your mental health is important because it influences how we think, feel, and act, shaping the choices we make every day.

The Importance of World Mental Health Day

World Mental Health Day is used to help people learn about ways mental health disorders can manifest and how we can support each other and work on overcoming them. We can take care of our mental health by prioritizing self-care, allowing both our minds and bodies to recharge. Self-care can take many forms, whether it is incorporating daily physical activity into your routine, savouring your favorite meal, or spending quality time with loved ones. Ultimately, self-care encompasses anything that brings you relaxation, happiness, and a sense of peace.

However, if you feel you need more support and self-care alone doesn’t help your mental health, reach out to your doctor and discuss a mental health plan that’s right for you. If you’re not sure where to start, check out resources on mental health like those from the World Health Organization at https://www.who.int/campaigns/world-mentalhealth-day/2024. Let’s take this day to commit to our mental well-being!

Taking Care of Your Mental Health at Work

In 2019, studies revealed that 15% of working adults dealt with mental health issues. You never know who might be dealing with mental health struggles, so let’s help support each other at work. Some tips to help with mental health at work include:

1. Using your breaks: Remember to take your break and refuel with a nutritious lunch! Using your break time to relax is important and helps you refocus.

2. Supporting each other: If your colleague mentions a situation that is causing strain on their mental health, offer them support by directing them to the appropriate resources. Contact Lordco’s HR department to learn about what resources Lordco has to offer.

Ways Lordco Supports Mental Well-Being

1. EFAP Resources: Take advantage of the resources available to you like the Employee and Family Assistance Program.

2. Lordco Wellness: Connect with the Lordco community on the Mental Health Matters channel on Lordco Connect to learn and share ways you take care of your mental health.

SEPTEMBER RECOGNITION

Manifesting Excellence in SAFETY

WorkSafeBC Safety Inspection Positive result in L74 Store

Traditionally, workplace safety has been primarily assessed based on physical injuries. However, in the recent visit by WorkSafeBC in L74-Courtenay, the inspection focused on psychological safety in addition to ensuring the compliance with Workers Compensation Act and OH&S Regulation. Lordco did not fail in demonstrating satisfactory safety compliance and safety practices. We commend everyone at L24 for their commitment to safety, as this achievement is a result of their hard work and diligence to safety.

These inspections not only showcased our dedication to maintaining a safe working environment but also recognized the efforts of our employees in upholding safety standards.

Psychological Safety Initiative

The Psychological Safety Initiative was developed to support the management of psychological risks in the workplace that contribute to injuries or illnesses. The initiative focuses prevention activities on identified areas of high psychological risk. It expands beyond the bullying and harassment initiative that was introduced in 2013, and addresses the broader issues impacting psychological safety and mental well-being in the workplace – WorkSafeBC

Together we stay SAFE

We can continue to improve safety practices across our organization by driving a culture of safety. We not only protect ourselves but also enhance our overall workplace environment. Let’s maintain this momentum and strive for even higher safety standards in the future!

Kudos Courtenay Team!

WELCOME TO YOUR BENEFITS PLAN

Lordco Parts Ltd. offers two comprehensive benefits plans – Turbocharged and Supercharged. Each plan differs in coverage and cost so you can pick the plan that is best suited to meet you and your family’s needs.

Here is an overview of the enrollment process to help you get started, follow the steps below:

1. Access the GroupNet Flex site to update your password

2. Pick your plan and coverage

3. Assign your beneficiaries

4. Review your enrollment

1. Access the GroupNet Flex site and update your password

• Visit https://www.flex.canadalife.com/LordcoCarePlan.

• Select forgot/need my password.

• Enter your ID # then click submit - Your ID # can be found in the initial e-mail from the Canada Life Benefits Administration Solutions Team (bas@canadalife.com).

» A temporary password will be sent to your preferred e-mail address.

» You must access the website within 1 hour of requesting the password, re-enter your ID# and the password provided in the email then click login.

• The next screen will allow you to create your own password.

2. Pick your plan and coverage

• Select the left-hand side menu, then, click Plan Details to review the Benefits Guide.

• Click Home to begin your enrollment, followed by I want to enroll.

» Review your personal information.

» Next, you will have the option to add your dependents, if applicable.

• To learn more about each benefit package, click on the (i) icon. Please note that once a benefit package is selected, coverage is in place for 2 years or until a Qualifying Life Event (QLE) occurs.

• If coverage is not required for one or more of your dependents, please select “Change Dependent Coverage”, de-select the check mark which will be beside the dependents’ name, and click save. You will then be prompted to provide the duplicate coverage information for each benefit – click on “Provide Alternate Coverage Details”.

3. Assign your beneficiaries

Once your plan and dependent information have been submitted, you will be prompted to assign beneficiaries to your plan. Please note that beneficiary information is for both Life and AD&D coverage.

• If you have added dependents to your plan, their information will be pre-populated. To add a different beneficiary, select “Choose Beneficiaries”, then click “Add New Beneficiary”.

• Once you have inputted your beneficiary information, click on the beneficiary button. This will allow you to designate a percentage to each beneficiary listed (must add up to 100%).

• The Dependent Life does not require a selection and will be provided based on adding your dependents to your plan.

4. Review your enrollment

• Once you have picked your plan and declared your beneficiaries, you will be taken to your Enrollment Summary page.

» If you would like to make changes, please select the “red pencil” icon.

• The next page will allow you to review information for each of the following tabs: Personal, Beneficiaries, and Dependents.

• Select the “Submit Electronic Beneficiary Designation” button to review and agree to the terms of the application. Finally, check the box to agree, and click save.

• Once you are satisfied that everything is correct, check the box beside the confirmation wording and click submit.

Take further action as instructed:

• Click on View/Print or save a copy for your records

• You can retrieve a copy on the website at any time

• Click on View/Print to Download your Electronic Beneficiary Declaration

• You can review and/or update at any time

Congratulations, you’ve finished enrolling!

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