Abstract In real estate business, property buyers-sellers who seek assistance in dealing with the property. Apart from giant builders and agents, individual real estate brokers plays key role and assist them till closing the sales deed. In this unorganised sector, many brokers have it as a secondary profession which doesn’t need any qualification. Since they get payment only after successful transaction of property, they need to offer timely assistance to their customers (buyers-sellers) till completing the paperwork. Those brokers have task management issues as they handle many parallel transactions. They used to postpone/reschedule the tasks, may forget the important assistance in their busy schedule. Due to lack of time management, brokers may lose many customers. So, the service tool has been proposed to offer task, time and customer relations management for individual real estate brokers.
2
