Master Builder Oct-Dec 2023 by Master Builders Queensland

OCT – DEC 2023

MATTHEW BELL Ausbuild Managing Director speaks about change, life balance and the future

CELEBRATING MILESTONES

Four industry stalwarts honoured with life member status

MOUNTAINVIEW GOLD COAST HOMESTEAD IS THE HEIGHT OF STYLE AND SOPHISTICATION

LOOK FOR THIS LOGO

WHO SUPPLIED THE MESH?

Our members must have 3rd PARTY PROCESSOR CERTIFICATION to guarantee their mesh conforms to Australian Standards. A 3rd party processor certification (ACRS or equivalent) must be supplied with all steel reinforcement at procurement, before any concrete is placed, to guarantee conformance of the reinforcement to Australian Standards.

PROTECT YOURSELF! Insert this specification in your drawings

SCAN TO SEE OUR MEMBERS

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OCT – DEC 2023

CONTENTS 3

President

CEO

Deputy CEO

News

24 Profile: Matthew Bell

28 Feature: Thinking outside the box 30

Business

38 Project: Mountainview wins big 42 Feature: Four life members honoured

24 42 48

Sponsor Spotlight

Member Discounts

48 Making a Difference: Meet the Sunshine Coast’s Industry Champion 50

5 Minutes With...

What’s Hot

Advice

Training

Events

Contacts

51 PUBLISHER:

OFFICIAL MAGAZINE OF:

Master Builders Queensland ABN 70 010 660 009

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Ground Floor, 33 Nundah St, Nundah Q 4012 PO Box 406, Nundah Qld 4012 E: info@tmpc.com.au P: (07) 3866 0000 W: www.tmpc.com.au

417 Wickham Terrace, Brisbane, Queensland, 4000 ABN 96641989386 PHONE: 1300 30 50 10 WEB: mbqld.com.au EDITOR: Angela Kelly editorial@mbqld.com.au No responsibility is accepted by the publishers, the editor or printer for the accuracy of information contained in the text or advertisements. Advertisements must comply with the relevant provisions of the Trade Practices Act 1974. Responsibility for compliance with the Act rests with the person, company, or advertising agency submitting the advertisement. Neither the publisher nor editor accepts responsibility for advertisements.

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INSIGHTS

MEETING THE CHALLENGE Is the National Cabinet 1.2 million housing target along with the pipeline of work heading into the 2032 Olympic and Paralympic Games a tall order or can Queensland’s building industry rise to the challenge?

t’s a great question and we know that as well as dealing with the issues of affordable and social housing and demand for aged care and retirement living, there’s lots of government red tape to overcome, many needed efficiencies to be gained, the need to embrace innovation and new construction processes and techniques, and more skills required, in order for us to deliver on the homes, hospitals, stadiums, and buildings for Queenslanders. I know the industry is up for the challenge, but what does this all actually mean in reality and what’s required to make it all happen? There are no silver bullet solutions to any of these issues, and we need a collaborative approach between industry and government to address these problems. We know Queensland needs more affordable homes – with the ABS data on Queensland’s

dwelling commencements highlighting the challenge of meeting the underlying demand for new housing. Quite simply, the supply of new units and detached dwellings is headed in the wrong direction. Right now, we’re falling short of the target of building 48,000 new homes each year over the next five years. However, the industry has got a track record of building 50,000 new homes a year back in 2016 – so it’s achievable. When it comes to innovation, governments are already exploring what needs to be done, and there are some clear leaders in the industry who have already well and truly started dipping their toes in the water (read more about prefabrication and modular construction in our feature on page 28 of this edition). But it can’t be a select few taking action – we need to see the whole of industry embracing new ways of doing things – in fact,

BRETT JOHNSTON PRESIDENT

what we consider now to be “innovative” really needs to become the norm. We are not alone in our calls for an industry‑dedicated innovation centre that focuses on supporting builders to adopt Modern Methods of Construction (MMC). Supported by Master Builders, the Construction Training Centre (CTC) has called for a similar hub that will provide the education and support needed to incorporate MMC into business models. When it comes to overcoming the red tape that is hampering our industry, while we welcomed the delay of the energy efficiency changes to the National Construction Code (NCC) 2022, we were disappointed the Queensland Government forged ahead with the livable housing provisions from 1 October 2023. This was a missed opportunity to delay changes that are most certainly going to increase the cost to build new homes. Our view remains that it isn’t the right time, and the industry needed more information to be available to enable our industry to be prepared and offer affordable solutions to homeowners. However, while the ship has sailed on livable housing, there is always scope for opportunity in an industry like ours. As we head into a 2024 Queensland Election, we need all political parties to get on board and engage in discussions on solutions to these issues. Let’s put politics aside and consider outside the box solutions for planning, density, land release, client procurement practices, and infrastructure charges, as well as measures to address the skilled worker shortage. Our industry and Queensland’s pipeline towards the 2032 Olympics depend on it.  Master Builder

INSIGHTS

WHAT’S THE FUTURE FOR ENGINEERED STONE? With state Ministers discussing a regulatory approach to respirable crystalline silica (RCS) and engineered stone products, it’s important to explain why we think a long-term approach to the use of products containing RCS is essential for industry and homeowners alike.

e have long supported the view that silica-related diseases are preventable and must be comprehensively addressed in industries like ours where there is a high-risk of accelerated silicosis, chronic silicosis, and occupational lung diseases. Back in October, we agreed with calls that more must be done to address the risk of RCS exposure; however, we also suggested that an immediate ban without a considered and appropriate transition would not provide workers with the long-term protection they need and could have a significant impact on businesses in the sector. An adequate phased transition is necessary to avoid crippling the building industry supply chain with flow-on impacts on housing supply and affordability. If engineered stone is not phased out in a planned and managed way, it will adversely affect the construction of new homes, including driving up the costs for an industry that has seen new home building costs rise in the past three years by over 40 per cent. A long-term education approach is also essential to ensure the safety of workers, homeowners, and anyone living or working

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where this product is in situ, as the reality is engineered stone will be with us for many years to come, even if it is eventually banned. It is found in thousands of homes across Queensland, and finding ways to manage the existing product and working safely with it where necessary are just as important as any immediate controls. From our work with researchers leading the field in silica-related diseases research and care, we know how imperative it is to have education about the risks and how to work safely with RCS-containing products. This allows us to protect not only workers working on new projects, but also those who will inevitably be working with it in homes during renovations, as well as homeowners conducting DIY work. RCS is contained in many other construction materials, including natural stone (granite and sandstone) as well as concrete, bricks, and fibre cement products, so it is vital workers have the means to safely work without being exposed to RCS risks. Queensland is fortunately already leading the way in terms of regulation around working with RCS-containing materials – we have a code of practice that commenced in October 2019 for the stone benchtop industry, and on 1 May

PAUL BIDWELL CEO

2023 for construction and manufacturing, that outlines how to manage the risk of working with RCS. We also have a robust licensing regime that we believe will be key in delivering any national framework that the state ministers may agree on. We applaud the federal government and state Ministers for seeking to address the issue in a nationally coordinated way. We just emphasise the importance of ensuring that any regulatory reform is targeted and practical and delivers tangible safety outcomes for the entire industry. In the meantime, we’ll work with the Queensland Government, unions, and industry to find the best solution for Queensland. We’ll also continue our work educating members across the state with dedicated information sessions, training, and extensive advice and information that talks to the risks of working with RCS containing products and what industry needs to do to control the risks associated with it. 

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INSIGHTS

AWARDS SEASON WRAPS UP IN SPECTACULAR STYLE The 2023 Awards season has finished up with Queensland builders proving they are the best of the best, taking home 15 National Excellence in Building & Construction awards.

he Master Builders Awards program culminates in the Master Builders National Awards, this year held on 25 November in Perth.

While we can’t ignore the reality that building a home is increasingly challenging and complex, the good news is that the industry is known for its resilience and finding practical solutions.

It’s incredibly exciting to see Queensland builders and their successful projects sweeping the floor this year, taking home 15 prestigious awards, particularly the sought‑after National Residential Master Builder of the Year title.

The Awards program is such an important opportunity for the industry to reflect on their hard work and get recognition for their successful projects. Our Housing & Construction Awards program gives our communities a chance to see the impressive work that goes into producing the best of the best building projects across the state and country.

This high standard is a testament to our industry embracing new ideas to showcase excellence. Our congratulations go to all members who celebrated success at a national level. V-Build Construction Services walked away with two wins – the National Contract Home over $4 million Award and National Residential Master Builder of the Year for the sprawling Gold Coast homestead, Mountainview. This result once again showed us that we’re a major force on the national stage, with Queensland builders showing skill, determination, and their ability to constantly push the limits.

It doesn’t matter whether they’ve won an award this year or not. Each of our 2023 entrants is a part of the Master Builders family and proves why we’re so widely trusted and respected. Looking forward to 2024, we are excited to see what you’ll bring to the table in the 2024 Housing & Construction Awards. Whether it’s a hinterland cottage, a seaside apartment, modern health centre, or a state-ofthe-art sports facility, we want to see the end result of what you’ve been building during 2023.

SUE-ANN FRESNEDA DEPUTY CEO

The Awards don’t just focus on homes and buildings, but also on the people who have gone above and beyond in the industry. We have three awards that honour an apprentice, an emerging builder, and women making a difference who deserve recognition. Entries for the 2024 Master Builders Housing & Construction Awards will open in December 2023, so watch your inbox for more details on how to enter and key dates. I am immensely proud of our Queensland builders, tradies, and everyone who is a part of what makes this industry so great. Thank you for a successful 2023! Read more about Mountainview by V-Build Construction Services on page 38. 

NATIONAL EXCELLENCE IN BUILDING & CONSTRUCTION AWARDS QUEENSLAND WINNERS National Education Facility Award

Hutchinson Builders

Fortitude Valley State Secondary College – Stage 2

Brisbane

National Display Home – under $250,000

Ellis Developments Qld Pty Ltd

The Haven

North Qld

National Contract Home – under $350,000

Surfside Homes Pty Ltd

Hale Residence

Brisbane

National Contract Home – $350,000 to $500,000

Hancock Homes Pty Ltd

The Stradbroke

Brisbane

National Contract Home – $500,000 to $750,000

AusDesign Homes Pty Ltd

Serenity Breeze

Gold Coast

National Contract Home – $750,000 to $1 million

TROY WARE CONSTRUCTIONS PTY LTD Amaroo House

Sunshine Coast

National Contract Home – $2 million to $4 million

Graya Construction Pty Ltd

Larc

Brisbane

National Contract Home – Over $4 million

V-Build Construction Services Pty Ltd

Mountainview

Gold Coast

National Medium Density – 2 to 5 Dwellings

ONELIFE PROPERTY GROUP PTY LTD

LUXE BY ONELIFE

Sunshine Coast

National Lifestyle Housing for Seniors Award - Aged Care Facilities

Paynters Pty Ltd

Berlasco Inclusive Residential Care Brisbane

National Specialist Contractor of the Year – Residential

Aspen Stone Construction Pty Ltd

Toorak

Brisbane

National High Rise Apartment Building

Cavcorp Qld Pty Ltd

Luminare

Brisbane

National Commercial/Industrial Construction Award – $50 million to $100 million

McNab

Sunshine Coast City Hall

Sunshine Coast

National Specialist Contractor of the Year – Construction

Arden Architectural Pty Ltd

80 Ann St

Brisbane

National Residential Master Builder of the Year

V-Build Construction Services Pty Ltd

Mountainview

Gold Coast

Master Builder

NEWS

The latest industry news and developments to keep you informed of the changes in Queensland’s building and construction industry.

The benefits of honest catch-ups with workers In our industry, people build projects. This means our workers are at the forefront of our business and you must have trust and faith that workers will work in accordance with the company’s core values and work with you to ensure the success of the business. The Master Builders Workplace Relations team speaks daily with members about the challenges of managing people. Workplace Relations Advisor, April Lee believes it’s important to set the company standards and expectations from the start. She advises having conversations about how a worker is expected to dress, behave, and communicate is key to a successful, productive, and mutually beneficial relationship. “You should meet regularly with your workers to check in and ask how they are doing in their role and if they need you to provide support or assistance,” she said. A meeting with ‘the boss’ may be daunting and often a worker may think they are in trouble. “If you start positive with a new worker and create a relationship of trust, such conversations won’t be daunting for workers and can lead to better outcomes for your business.

“The more regular casual conversations you have with a worker, the more comfortable they will feel, and the likelihood of them approaching you for a chat increases,” she said. April urges managers to eliminate the negativity around talking with their people by not just speaking with them to tell them what they’re doing wrong. “You want to create an environment where the boss is regularly checking in and asking how they are going and supporting them to achieve their goals. This ensures workers are satisfied and performing their role, and are raising issues early for resolution, well before they become a bigger problem,” she said.

and get everyone working productively and safely,” she said. As always, putting it in writing is best. A note in your diary or a text or email to the employee may suffice as a record. As the saying goes ‘We spend most of our lives at work’. We therefore need a positive relationship with our people, because if they are struggling, either at work or personally, and they don’t tell us, this can affect the whole workplace and ultimately getting the job done. 

April said frequent and honest chats with workers are an opportunity to engage, set expectations, and manage performance and conduct early and in an amicable way. “An honest conversation as soon as possible may be the best remedy if you notice changes in someone’s behaviour, output, attitude, conduct, or general demeanour. “A chat, in private, to let a worker know you have noticed changes can help resolve matters early, before they become problems,

Here’s what you can do. Ask workers: • How is everything going? – Not just “How are you, mate?” • Do you need anything or any support? – Not just “All good, mate?”

Step-by-step guide to submitting your QBCC annual report If you are a Queensland Building and Construction Commission (QBCC) licensee with a builder or trade contractor class licence, you are required to satisfy the minimum financial requirements for your licence. This includes providing financial information annually to the QBCC. Your most recent annual financial information is due by 31 December 2023. This is a requirement under the legislation for all contractor-grade licensees. Next steps Step 1: Gather your most recent financial information – for most licensees this is for end-of-financial-year 30 June. Step 2: Identify your annual turnover – if you are unsure, visit qbcc.build/annualreporting

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Step 3: Login to myQBCC at my.qbcc.qld.gov.au and follow the steps to lodge your annual reporting online.

Need help using myQBCC? Resources are available online, go to: qbcc.qld.gov.au/resources/guide/myqbcc-help

If you are unsure of your licence category, you can check online. Use the QBCC’s free licensee search at qbcc.qld.gov.au

Alternatively, you can call the QBCC on 139 333 for assistance. 

Penalties on late submissions If you don’t provide this information by 31 December 2023, the QBCC may take disciplinary action on your QBCC licence. Disciplinary action may impact your ability to trade and may lead to conditions imposed on your licence or the suspension or cancellation of your licence. Need to reset your myQBCC password? You can easily reset your myQBCC password online. Go to: myQBCC password reset.

Read more in the Advice section on page 56 where Master Builders Licensing Services Manager, Tonia Miron provides more information on financial reporting.

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NEWS

Government building contracts survey In an effort to better understand government contractual issues impacting its members, Master Builders is looking for feedback from members. Advocating on behalf of its members for fairer risk allocations and tender processes in contracting, Master Builders meets regularly with the Queensland Government department responsible for standard form contracts as well as procuring agencies to discuss key issues of concern to industry. Master Builders will gather member feedback via a survey to support further advocacy with government. The intent of this survey is to collate anonymous data on contractor’s views and perceptions of government building contracts. Master Builders will treat the survey results confidentially and will release data in a way that individual contractors or projects are not identifiable. Survey responses should be completed in relation to a Queensland government building

project that was commenced/in progress/ completed from April 2023 to March 2024.

Examples of government building projects

Members must have been engaged directly by the principal as a head contractor to complete a survey for the project.

where the principal under the contract is a

You should complete a separate survey response for each completed project.

include hospitals, schools, and prisons department or statutory authority.  The survey is intended to close at the end of March 2024. Take the survey online at surveymonkey.com/r/Q7WY9P9

Tradies offered pathway to teaching Queensland Government has expanded the Trade to Teach internship program, which supports qualified and experienced tradies to transition to teaching careers.

The program is being delivered in partnership with Central Queensland University and the University of Southern Queensland.

Trade to Teach offers successful applicants a $20,000 scholarship, a paid internship, and a guaranteed permanent teaching position specialising in industrial technology and design in a Queensland state secondary school.

The program aims to attract highly experienced tradespeople to classrooms so students can benefit from their real-life, industry experience.

Launched in 2022, there are currently 38 participants in the pilot cohort of the program. Tradies started their education degrees this year and will head to the classroom as interns with a half teaching load from 2024. Successful applicants in this round will start their studies in 2024 and head to the classroom in 2025.

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Trade to Teach pilot participant Krystien Bennett, a plasterer from Gympie, said teaching was a good idea for tradies looking for a career change. “The internship is an amazing paid opportunity and a chance to learn on the job, which is a style I am used to. “As a former plasterer, I’m now making the change to teaching, and by doing this I hope to inspire students to be lifelong learners and show them your career can take different pathways,” she said. 

Trade to Teach pilot participant Krystien Bennett.

For more information, contact the Trade to Teach team, Queensland Department of Education by emailing TradetoTeach@qed.qld.gov.au

NEWS

New, modern regional office opens The Mackay & Whitsunday office has a brand-new look to service their building and construction communities. The team has moved from their old premises on Evans Avenue to a modern, new building in North Mackay. The Master Builders’ growth strategy of facilities across Queensland ensures the smooth and efficient delivery of advisory services, training, and events for members. New home Malcolm Hull and the team have a new office building at 20 Malcomson Street. Built on an existing plot of land owned by Master Builders, the new spacious office boasts two multipurpose rooms, a boardroom, and undercover parking. Built by Fergus Builders, the office comes with stone benchtops, wood panelling, and plenty of space to welcome members.

Drop into the new Mackay & Whitsunday office at 20 Malcomson Street, North Mackay, or give them a call on (07) 4969 4500.

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The Mackay office opening comes after a Gold Coast office refurbishment in Ashmore was completed last year.

The Far North Queensland office also got a revamp, and the Sunshine Coast team has moved to new premises at 1 Innovation Parkway, Birtinya. 

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Plexxcon takes out the WHS Award at state awards The team at Plexxcon used an innovative system to ensure worker safety on a Brisbane project, earning them a prestigious award at the Queensland 2023 Housing & Construction Awards. Plexxcon took home the HBA Legal Excellence in Workplace Health & Safety Award for the Gibson Island Overhead Access Solutions in Murarrie. Using the QuikDeck Suspended Access System addressed several challenges that traditional scaffold systems often face. Significantly reducing construction time, the system minimises worker exposure to unfavourable conditions and reduces the overall staff. Unlike traditional scaffold systems, the system increases load capacity, allowing for the use of additional access equipment, such as mobile scaffolds and elevated work platforms (EWPs). This added flexibility enhances worker safety and improves access to hard-to-reach areas.

It also uses fewer components than traditional scaffold systems, reducing the risk of falling objects. The system’s flat, smooth working platform eliminates voids and trip hazards, providing a safer working environment for construction and facility workers. Master Builder Awards judges were impressed with Plexxcon using the innovative system, as it ticked two boxes – not only the safety of the construction workers, but also the safety of

the staff at the facility who continued to work during construction. The innovative QuikDeck Suspended Access System reduced labour and material costs and streamlined design and safety improvements. Overall, this system is a unique solution that modifies the traditional scaffold system and helped Plexxcon handle safety concerns more effectively. This is a pioneering advancement in construction-site safety. 

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To find out more visit bussq.com.au or call 1800 692 877. Products issued by BUSS (Queensland) Pty Ltd ABN 15 065 081 281, AFSL 237860, Trustee of Building Unions Superannuation Scheme (Queensland) (BUSSQ) ABN 85 571 332 201. Consider the Product Disclosure Statement and Target Market Determinations at bussq.com.au/forms-and-resources, before deciding whether a product is right for you. *Average return is net of investment fees and costs, taxes, and the percentage-based administration fee and based on the performance of the Balanced Growth Super option since inception in 1985 calculated at 30 June 2023. Past performance is not a reliable indicator of future performance. Insurance cover is subject to eligibility.

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NEWS

A winning team steeped in history A Brisbane construction company was awarded the title Metropolitan Medium Employer of the Year as part of the Queensland Training Awards 2023 (regional) earlier this year. However, the award is not their only achievement. The Clarke Services Group (CSG), a familyowned business, has been operating for more than 100 years. A century in the business of 24/7 facilities maintenance, joinery, and construction is no mean feat. Established in 1919 by Thomas Charles Clarke and handed down from one generation to the next, CSG is now run by fourth-generation Managing Director, Scott Clarke. His father and Ambassador of the company, Geoff Clarke, remains a vital member of CSG with over 60 years of experience. During CSG’s first years of operation, they built landmark projects including the National Australia Bank (NAB) branch in Ayr and the town hall in Goondiwindi. Scott said since these initial developments, the business has grown its reputation to be

trusted to complete facilities maintenance, construction, and joinery projects for a diverse client base.

“With our legacy and experience in the industry, we believe we have a responsibility to pass on this knowledge to the next generation.” 

“We have had the opportunity to work with leading brands to fix, build, and create products designed to fit in and stand out. As we have grown, so have our teams and the learning opportunities we can provide,” he said. CSG integrates training into its business planning to support career development and address skill shortages. Offering apprenticeships, internal and external workshops, and coaching sessions, CSG’s commitment to training has led to employee achievements and improved productivity, wellbeing, and client relationships. It was this approach to learning that saw CSG have two finalists in the 2022 TAFE Apprentice of the Year awards. One of those apprentices proceeded to win the award category. Scott said this was synonymous with the company’s values. “After all, it’s not about what you do, but why you do it. People, legacy, results, safety, and spirit. These values are what we respect, encourage, and applaud.

Scott and Geoff Clarke.

“We have had the opportunity to work with leading brands to fix, build, and create products designed to fit in and stand out.”

Applying for your builders licence? Get it right the first time with expert help Chat to our licensing expert and get stepped through your builder application with 1-on-1 support. We’ll provide you an understanding of the QBCC requirements and guide you through the application process, including: • • • • •

Planning ahead: What steps to put in place for a successful application Match your experience to the right licence class Qualifications & evidence required Eligibility Application forms & submissions

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Save yourself time and confusion, and contact our Licensing team today. Visit mblqd.com.au/licensing or call 1300 30 50 10 14

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COMMERCIAL BUILDINGS • RESIDENTIAL DWELLINGS SOUND BARRIERS • RETAINING WALLS • SWIMMING POOLS

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Meet the Future Lady Tradies Taleah Henderson, and sisters Aleah and Kayla Hill, are the brains behind Future Lady Tradies (FLT). The not-for-profit organisation was established to provide much-needed support to female apprentices in non‑traditional roles. Taleah said the idea came about due to the lack of female applicants she had received while working as a recruitment consultant at Meka Recruitment. “FLT aims to create an impact within the industry by increasing female participation and completion rates. We have three main objectives which are to attract, connect, and retain females in non-traditional roles,” she said. The trio believes that it’s important to recognise and empower women in the industry. “It takes a lot of courage and confidence to be able to step up into a male-dominated environment. Having a support network solely focused on apprentices will bring us one step closer to increasing female participation on-site, as trades start with the apprentices,” she said.

(L to R) Aleah and Kayla Hill with Taleah Henderson.

Taleah said women bring a different atmosphere to the job site, and in most cases, the men are supportive and happy to work side by side with them. According to a Construction Skills Queensland (CSQ) Women in Construction report 2022, an extra 540 women signed up for a construction apprenticeship in 2020–21 compared to 2019–20.

in Queensland. This represents an increase of 45 per cent over pre-pandemic levels.

As a result, there are now more than 1,100 female construction apprentices in training

For more information and to get in contact with Future Lady Tradies go to futureladytradies.au

removed. The net addition of five cranes brings the Gold Coast’s new record crane number to 61. Residential cranes continue to dominate the skies, accounting for 90.2 per cent of all cranes in the region.

sector remains the dominant sector, with 21 of the 22 cranes recorded.

“My advice to any women looking to step into the industry – just do it. “If it is something that you are passionate about, then take the leap and you will find that the industry as a whole will support you along the way,” Taleah said. 

Crane activity hits new heights Counting cranes on a city skyline is a simple way to understand the health of the construction industry – and the Gold Coast and Sunshine Coast registered record numbers of cranes this year. The latest Crane Index by Rider Levett Bucknall, a global construction and property consultancy, shows 882 cranes sighted across Australia, with 85 in Brisbane, 61 on the Gold Coast, and 22 on the Sunshine Coast. RLB Oceania Director of Research and Development Domenic Schiafone said crane numbers had rapidly expanded across the country in the past six months. “We’ve seen 303 new cranes added to new projects and 257 removed from buildings nearing completion. With 46 additional cranes dotting the skyline in the last six months, the number of cranes across the major regions has hit a record 882,” he said. On the Gold Coast, a total of 15 cranes were added across the region, with 10 cranes

Master Builder

The Sunshine Coast saw the removal of six cranes, and the addition of eight cranes, to record a total of 22 cranes. The residential

“Since the start of the pandemic (Q1 2020), total cranes within Australia have increased by 22 per cent or 160 cranes. This has been largely driven by increases in Sydney (102) and SEQ (Brisbane – 27, Gold Coast –28, and the Sunshine Coast –11),” Domenic said. 

NEWS

CSQ launches much-needed resource to boost careers in the industry Construction is booming in Queensland, and skilled workers across all areas are in high demand. With the growing need for housing, renewable energy projects, and new major infrastructure ahead of the 2032 Olympics, construction skills give workers job security and make them highly employable. Construction Skills Queensland (CSQ) has seen the need to educate young people on how and what to study to cement a career in the industry. The team at CSQ has launched its Construction Pathways website. CSQ’s market research in 2022 confirmed that young people, their families, and educators were struggling to find information about how to enter the construction industry. The new site is part of CSQ’s response and is central to a range of interventions underway to boost awareness and information about careers in building and construction.

The website outlines the many ways to enter the construction industry, such as apprenticeships, vocational education, and university. There are over 60 different career options, from carpentry and electrical work to project management, digital engineering, or interior

design, allowing young people to find a career that complements their talents and interests. The construction industry is one of the biggest and most exciting industries in Queensland. From designing and constructing skyscrapers to building roads and bridges, construction is an industry perfect for young people looking for a rewarding career path.  To find out more visit the website constructionpathways.csq.org.au

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The site is a comprehensive learning asset designed to highlight the many roles and opportunities in construction and map out the different potential pathways into the industry.

Young people, their parents/caregivers, and their teachers can explore videos, articles, and interactive tools while learning more about working life in the industry.

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NEWS

Modern family homes at new display village A new display village, designed for growing families, has opened in Flagstone. The Master Builders’ Flagstone Display Village opened earlier this month and boasts 13 modern homes from eight Queensland builders. Situated just under an hour from Brisbane and the Gold Coast and developed in conjunction with Peet Limited, the village includes ABC Homes, Arista Homes, Dwyer Quality Homes, Focus Living, Hudson Homes, Palladio Homes, Simonds Homes, and Zoom Constructions. Located in Providence and Stellar Streets, Flagstone, the village is in the heart of the upcoming Greater Flagstone Priority Development area, designated by the Queensland Government to fast-track housing and infrastructure in one of South-East Queensland’s fastest-growing corridors.

With several modern designs, the homes have four bedrooms, spacious living areas, and comfortable alfresco areas. Master Builders’ Display Villages Manager Greg Byrne said Flagstone Village is designed for homeowners wanting to build in a location that will grow with them.

“While our display village builders always showcase the best of their homes, the exciting thing I see at Flagstone is the variety of functional family homes that will suit a range of budgets,” he said.  The Flagstone display village is open at Providence Street and Stellar Street from 10am–4pm, Sat–Wed. MV1623AC

The single- and double-storey builds suit a range of budgets, including first-home buyers and families looking for quality and style. The spacious designs show off the latest in open‑plan living areas perfect for entertaining and growing families.

With several modern designs, the homes have four bedrooms, spacious living areas, and comfortable alfresco areas.

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NEWS

Master Builders steps out for Walk for Awareness

Quoting and pricing margins Staff from the Master Builders Insurance team, Mark Young, Elle O’Keeffe, and Bonnie Atkinson at the Walk for Awareness.

A team of fit and dedicated Master Builders staff set out on 8 October to complete the 9km Walk for Awareness around the Brisbane River.

The walk was designed to bring a group of people together to discuss depression and suicide, and the conclusion of the group was that suicide was a taboo subject.

The initiative was to support the Mental Awareness Foundation and raise money for organisations on the frontline of mental health support.

The annual Walk for Awareness was to bring people together in a friendly environment where the issues of mental health could be discussed openly with friends, family, and supportive strangers. It was based on the belief that the matters surrounding suicide and depression should be talked about, not shut away.

Mental health is close to the hearts of many in the construction industry as challenges take their toll on not just workers and staff, but business owners, too. The Mental Awareness Foundation was born by Brisbane brothers, Wesley and Tudor Vasile, who teamed up in 2011 to set out and pay tribute to their two friends, Christian and David, who they lost to suicide.

The aim of the Foundation is to raise awareness of depression and mental illness, through funding programs, events, and stakeholder initiatives, while supporting the preservation of life. Master Builders sponsored the walk by donating $1,500 to the worthy cause. 

When quoting a building project, it is important to ensure your gross margin covers: • An appropriate portion for the costs of running your business (‘offsite overheads’) • Risks that may eventuate and be at your cost under the contract (‘contingency’) • Profit. It is important that you also adequately price in the costs incurred in carrying out the works onsite that are not included in subcontract amounts (‘onsite overheads’ or ‘preliminaries’). Use the Master Builder handy guide of typical overheads to consider when pricing a job, prepared for Master Builders by Mitchell Brandtman.  Members can access the guide at mbqld.com.au/contracts

MATES in construction apprentice support The MATES in Construction ARP (Apprentice Resilience Program) is designed to be a short, positive intervention to support employers and apprentices. The program sees MATES get a small group together, introduce them to MATES and their research, and facilitate a group discussion on the findings/topics of the 2006 Australian Institute for Suicide Research and Prevention (AISRAP) Report. The report outlines the impact of workplace bullying on mental health and suicidality in the industry.

a large employer, working for a group training organisation, not currently having an employer, and not currently being in an apprenticeship or having an apprentice status. An alarming 30 per cent of the apprentices surveyed reported having experienced some thoughts about suicide in the past 12 months. The findings indicated that 13 per cent had high levels of psychological distress indicating probable severe mental illness, and nearly 30 per cent had poor quality of life, which may indicate depression.

According to the report, a large proportion (27.3 per cent) of Queensland construction industry apprentices have experienced workplace bullying, with 20 per cent experiencing severe bullying.

The MATES Apprentice Resilience Program sessions can be catered to each specific audience, and participants are provided with some simple but robust tools and templates for navigating some of the identified challenges discussed.

Common factors associated with bullying were being aged 18–25, working for

The sessions cover a broad scope, and the approach is kind of like a buffet, participants

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are free to engage with and take away whatever speaks to them.  Call (07) 3063 7055 or email qldenquiries@mates.org.au

NEWS

Master Builders launches two scholarship programs Master Builders is offering two kinds of scholarship to assist people in the industry who are looking to take their careers to the next level.

Who can apply? Scholarships are available to Master Builders members or employees of a member.

Building Pathway Scholarship The Building Pathway Scholarship is designed to attract, retain, and provide career pathways for people working in the construction industry. If successful, you’ll receive financial assistance to allow you to pursue one of our nominated courses designed to help progress your career.

Applicants must also be:

• Business Management Course (BSBESB402) • Certificate IV in Building and Construction (CPC40120)

• A Queensland resident (Australian citizens only) • Prepared to take up the scholarship within 12 months of it being awarded • QBCC licensed builder (Future Trainers Scholarship only) Scholarship value is dependent on eligibility for relevant funding. Selection criteria Master Builders will consider the following criteria when reviewing applications:

• Diploma of Building and Construction (CPC50220)

• How the successful completion of the program will benefit your career;

• Advanced Diploma of Building and Construction (CPC60220) • Building Leaders in Construction (Diploma of Leadership and Management BSB50420) Future Trainers Scholarship This scholarship is designed to support builders in Queensland to further their education to become a trainer after completing a Certificate IV in in Training & Assessment (TAE40122).

• Commitment to completing the assessment requirements of the course within the specified time period; • Demonstrated passion for the industry.

Applications close on Thursday, 30 November 2023.

How to apply? Interested people can head to mbqld.com. au/scholarships and complete the online application form to register their interest.

A limited number of places are available. Shortlisting and selection will take place in December and successful applicants notified in January 2024. 

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NEWS

NCC and the QDC, what you need to know Don’t forget to update CPD diaries Earlier this year, Master Builders relaunched a revised voluntary Continuous Professional Development (CPD) program. Members and their participating employees should undertake at least six hours (or six points) of activities each year to meet the program requirements. As the year draws to a close, it is time to make sure your CPD diaries are updated. Members and employees who meet the annual requirement will receive a certificate and an electronic completion ‘badge’ in February 2024.  Members will need to record their activities in the My Membership area of the Master Builders website.

National Construction Code (NCC) 2022 is one of the biggest changes to the NCC since 2011. If you’re building a home or renovating in Queensland, here’s what you need to know. NCC 2022 includes changes that significantly impact residential construction. It commenced on 1 May 2023, but some parts were delayed and released in phases. Commenced 1 May 2023 Provisions that commenced included bushfire protection, early childhood centres, face-mounted balustrade, falls to floor waste, quantification, wind loads for housing, and waterproofing. Commenced 1 October 2023 Provisions that commenced included livable housing, condensation and electric vehicle charging. You need to include: • Step-free path to the home • Slightly wider internal doors and corridors • One hobless and step-free shower and an accessible toilet

• Reinforced bathroom and toilet walls to allow handrails to be installed later • Electric vehicle (EV) charging – inclusion of electrical distribution board to facilitate the later installation of DV charging. Energy efficiency provisions delayed The Queensland Government recently announced a delay to introducing the energy efficiency changes until 1 May 2024, due to the energy assessment tool not being available. There will be significant costs and technical challenges to achieve the new requirements. Before agreeing to a fixed price after 1 May 2024, ensure you undertake a NCC 2022-compliant energy assessment. 

Queensland Development Code – a guiding document Master Builders advocated for workable solutions to the NCC changes, and a new Queensland variation to the NCC, the Queensland Development Code (QDC) Mandatory Part (MP) 4.5 Livable dwellings and grading to floor wastes, was recently released. Changes include: Grading to floor wastes (class 1 and ground floor units in class 2) • The wet area floor gradient to non‑mandatory floor waste is now between 1:80 and 1:00, overriding the NCC gradient between 1:50 and 1:80. • The floor does not need to be graded to the non-mandatory floor waste if: All vessels have in-built overflow protection, and flood stop safety valves are fitted to all flexible hose assemblies in the wet area; or Each entrance to the wet area has a linear drain across the full entrance; or Each entrance to the wet area has a weir extending across the entrance at least 10mm above the height of the floor waste and maximum gradient of 1:8 within the door jamb/ 100mm of door jamb. • The floor does not need to be graded if there is no floor waste. • If an area of the floor is separated from the entrance by a graded area, that separated area does not have to be graded.

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Livable housing (Accessible) (class 1a and 2 buildings) • Transition to 31 March 2025 has been provided for narrow lots (frontage of 12.5m or less) where the lot was: a) created prior to 1 October 2023; or b) created after 1 October 2023 and on, or before 31 March 2025. • Transition to 31 March 2025 for prefabricated small modular dwellings provided the dwelling is: 55sqm or less, manufactured off-site and completed prior to 1 October 2023, and installed prior to 31 March 2025. • Alternative options for an enclosed shower that is accessible (step-free, hobless) provided: a 5 mm waterbar or 5 mm step-down provided the shower screen has a deflector shower with a linear drain at entry. • An option to provide the compliant, accessible toilet on the first level where a habitable room is located if there are no habitable rooms on the entry level. Renovations The QDC extends the application of the NCC livable housing provisions (class 1a and 2 buildings) to bathroom/sanitary compartment renovations, with the following exemptions:

• Doorway clear opening width of 820 mm unless the renovation involves demolition of the existing doorway • Level threshold into the room • Circulation space in front of the toilet unless the renovation increases the toilet size • Reinforcement of walls unless the renovation exposes the relevant section of the wall frame.  For more detailed information on the changes and implementation advice, visit mbqld.com.au/ncc

NCC 2022 – release phases • Commenced 1 May 2023 – Bushfire protection, early childhood centres, face-mounted balustrade, falls to floor waste, quantification, wind loads for housing, waterproofing • Commenced 1 October 2023 – Livable housing, condensation, and electric vehicle charging • Commencing 1 May 2024 – Energy efficiency • Commencing 1 September 2026 – Lead in plumbing products

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PROFILE

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PROFILE

MATTHEW BELL One of the three Managing Directors at Ausbuild, Matthew Bell speaks about how the industry has changed, the elusive work/life balance, and future plans.

ith more than two decades of experience in the construction industry, Matthew has covered numerous aspects of the business – from sales and marketing to onsite project and contract management. However, his passion lies in housing design and product development, as he enjoys being involved in the development of Ausbuild’s innovations and bringing these exciting products to life. “I’ve always had a passion for building and construction, even as a young boy, and while I grew up in the industry, it was a conscious decision to pursue a career in the sector,” he said. Matt said the ever-changing nature of the industry keeps things exciting. “There is deep satisfaction in creating new communities and homes for people. I will never forget the first time I handed over keys to a new homeowner... 20 years on

and we’re now handing over hundreds of keys per year– that feeling never gets old. Being part of an industry that continues to deliver the great Australian dream is incredibly rewarding.” Married with three teenagers, Matt said he counts himself lucky that he’s been able to build both his family and his business over the past two decades. “When I’m not working, my days are filled with enjoying them and everything they are into. I spend a lot of time on the sidelines of footy fields or netball courts. I have a strong family focus which means it’s a busy, but very fulfilling life.” He has seen the building industry grow and change over time. “The biggest challenge, and opportunity, has been a growing population, and the changes to the way we live and where we live, product innovation, and local planning laws have influenced housing types and densities.

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PROFILE

Ausbuild Joint Managing Director Matthew Bell with his fellow Managing Directors Michael Loney (far left) and Matthew Loney (far right) with Chameleon Housing CEO Carmel Riethmuller at Ausbuild’s Housing for Happiness Gala recently. The event raised $110,000 for Chameleon Housing with a goal of building new youth accommodation in Moreton Bay.

“We’ve had to apply some clever thinking to home design, which responds to pricing and the cyclical nature of the property market, but we are also influenced by what home buyers want in their place of residence.” Over the years, the team at Ausbuild have seen basic brick-and-mortar homes on 600 sqm+ blocks replaced with huge innovation in housing types and products and a greater focus on community. “Population growth continues to drive our approach – from buying sites in high-growth regions like Moreton Bay and Logan, to the way we challenge size and lot types. “When people are buying homes, they look beyond the home and street – they

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want broader community amenities, so that’s sharpened our focus as a developer to create a footprint outside the home. We complement all our estates with community and social infrastructure such as childcare centres and swim schools, and we look at the commercial viability of additional amenities.” Success habits Matt puts value in a work/life balance and tries to keep his life before and after work as consistent as possible. “When I’m at home, I’m there for family, and when I’m at work, I’m there for our team. The ability to switch off has been a hard lesson, but 20 years in business has meant creating good habits to focus on what’s most important,” he said.

Established in 1988 by Ron Loney and Graham Bell, Ausbuild has developed into one of Queensland’s most respected property companies. “Our business success is founded on a strong family partnership. I’ve known my two business partners, Matthew and Michael Loney since primary school, and together, we watched our fathers grow an incredible company.

“When I’m at home, I’m there for family, and when I’m at work, I’m there for our team...”

PROFILE

“Ausbuild has been in our DNA, but we’ve had to learn to work together and create shared goals,” Matt said. Driven by strong values around honesty and transparency and never backing away from tough discussions, Matt said the power of a strong partnership works because there’s trust, respect, and balanced decision-making.

GET TO KNOW MATTHEW BELL Daily routine: I start every day with an 8km walk with my wife and end it around the dinner table with the kids. Family time: Anything that gets me outside. As a family, we really enjoy the water – boating, fishing, beach cricket. Life advice: We always take the school holidays with the kids, and that’s helped me to avoid burnout.

where we were able to balance price diversity and housing product in a very tight market. “It attracted first homeowners who typically wouldn’t have been able to purchase property in the area. Eight years on, I still drive around that community, and I’m proud of what we achieved there – it’s a really unique neighbourhood,” he said.

“As a team, we focus on forward planning and developing a strategy beyond what’s going on today and tomorrow. At a minimum, we look three years ahead in terms of acquisition, development planning, stock pipelines, product innovations, and releases. We generally know our destiny 12–24 months ahead,” he said.

Future projects

Standout project

“We are currently developing a 700-lot subdivision set among a 12–hectare conservation corridor, walking trails, four parks, and playground, and we have plans for an on-site childcare centre there too,” he said.

Matt has high praise for Ausbuild’s Thornlands project, Esperance, a 250-lot subdivision that came with challenges, but ended up with a rewarding outcome. “We challenged the local planning scheme and zoning which stipulated a dense townhouse development and instead created a small lot housing solution. The outcome was freehold, titled properties that had lot size variance,

Ausbuild is currently developing its largest residential community in the company’s history, Montrose, at Morayfield. According to Matt, Morayfield has had annual growth in the market of eight per cent on average over the past 10 years.

The Sanctuary at Warner is another project on the Ausbuild plans. Matt said, “We have invested $11m into environmental and sustainability outcomes at Warner.” 

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FEATURE

THINKING OUTSIDE THE BOX As rising material prices, labour shortages, and interest rate hikes have created challenges in the building industry, we are seeing more Queensland builders look to new, innovative ways to tackle housing challenges, including sustainable prefab homes.

Modular homes are being trucked to regional Queensland.

refabricated buildings are not a new concept but have developed from ‘daggy donga’ boxes to modern, high-quality, sustainable and attractive buildings. Modular volumetric construction and prefabricated building components are two processes that come under ‘modern methods of construction’ (MMC). Modular volumetric construction is constructed off-site in a factory setting, and then transported to the final location, where they are assembled and placed on a foundation. While transporting housing is not new in Queensland, we are seeing an increase of permanent, purpose-built prefabricated homes. Improved quality and aesthetics of prefabricated housing and increased competition in the market has underpinned this shift.

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Master Builders team visit AV Jennings’ Riverton development in Jimboomba.

The Queensland Government has also established an MMC program to ramp up this type of construction. It will work through the QBuild Rapid Accommodation and Apprentice Centre located in Eagle Farm, Brisbane, and a second centre is planned for Cairns and through partnering with 11 MMC suppliers. These homes are built in a controlled factory setting and can be produced more quickly and efficiently than traditional homes, particularly for regional Queensland. Prefabricated building components are another useful method of increasing efficiency and sustainability in housing. Master Builders member AV Jennings has launched the Stellar Collection, which can see homes built in as little as two months, with a minimum 8-star energy efficiency rating. Key to this new collection is the adoption of a walling system built off-site with galvanised steel frames, R4 rated foam insulation and A1 rated fireproof boards to create an airtight

QBUILD RAPID ACCOMMODATION & APPRENTICESHIP CENTRE At a factory in Eagle Farm, Brisbane, apprentices are working on state-of-the-art modular homes for regional Queensland. The state government opened the QBuild Rapid Accommodation Apprenticeship Centre in March this year in the hopes of building 439 homes over the next five years. Unhindered by bad weather, the modular units can be constructed in a factory while work on-site is underway. The standardised designs respond to Queensland’s four key climate zones and meet the requirements laid out in the NCC. Minister for Energy, Renewables and Hydrogen and Minister for Public Works and Procurement Mick de Brenni said by streamlining the supply chain and cutting waste, homes can be delivered quicker with better value for money, freeing up tradies to build even more. “By incorporating our apprentices, it means we will have a future workforce trained in modern building techniques, to ensure we continue to deliver housing supply that meets our future needs,” he said.

FEATURE

“The fact that Pro9 can be implemented directly into AV Jennings existing product range to elevate the offering is groundbreaking,” he said. A team from Master Builders has visited the Riverton community in Jimboomba where the walling is being used on modern turnkey homes.

Using sustainable materials and construction methods can help reduce the environmental impact of the construction process.

Go green Modular homes are designed to be energyefficient, with features such as double-pane windows, insulated walls and roofs, and energy-efficient appliances. This can result in lower energy bills for the homeowner over the life of the home. Using sustainable materials and construction methods can help reduce the environmental impact of the construction process. Additionally, because they are energy‑efficient, they can help reduce the carbon footprint of the home over time.

The Master Builders team get a tour of the QBuild Rapid Accommodation and Apprenticeship Centre.

home environment for stable temperatures inside the house. The company has entered into a joint venture with tech innovator Pro9 to establish a manufacturing facility in Australia capable of producing more than 1,000 homes per year.

The Queensland Government is partnering with a number of prefabricated builders to roll out more than 100 homes before the end of the year to support government housing needs in regional and remote areas of Queensland.

AV Jennings CEO Phil Kearns said he has been investigating opportunities to combine innovation and sustainability in housing for some time.

Gold Coast modular housing manufacturer ModnPods is one of QBuild’s manufacturing

partners and has expanded its operation, opening a new factory in Arundel. The goal is to produce up to 200 modular pods in the next year, including purpose-built government housing. ModnPods Managing Director Stuart Giles said it was great to see ModnPods contributing to the provision of solutions in the housing affordability space whilst supporting growth in local employment opportunities. “We are excited to see what the future will bring as further innovations and initiatives see us move to full capacity in this new factory and begin exploring where our next great Queensland production facility might be located as part of our ongoing commitment to be part of the provision of housing affordability solutions,” he said. 

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BUSINESS

How Queensland’s construction leaders can reframe risk Construction is always a risky business. Deadlines are tight and margins are slim at the best of times. But in a volatile market, when costs are rising rapidly and cash flow is in short supply, the risk of insolvency is very real. But there is one powerful way to reframe that risk. MILES COPE-SUMMERFIELD SENIOR STRATEGIC PRODUCT CONSULTANT, PROCORE

he Reserve Bank’s October 2023 Financial Stability Review lays down the facts in black and white. The construction industry accounts for one-third of recent insolvencies across Australia.

A sharp rise in construction input costs compounded costly delays from labour and material shortages, bad weather, and in some cases, bad luck. Profit margins on existing fixed-price contracts have been whittled down to nothing, while higher interest rates have raised debt servicing costs. Around 30 per cent of large residential builders are cash flow negative, the RBA noted, adding that “builders facing cash flow challenges can quickly transmit stress to subcontractors through delayed trade payments”.

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The Reserve Bank’s insights align with the findings of Procore’s 2023 How We Build Now report. Procore surveyed 592 construction business leaders earlier this year, 103 of them in Queensland, to unearth some fascinating insights into how construction leaders are responding to risk. Supply chain snags continue to cause headaches, with nearly two-thirds (64 per cent) of construction businesses in Queensland noting the rising costs of raw materials and equipment were keeping them up at night. Four in (41 per cent) Queensland construction leaders said maintaining cash flow was also an ongoing challenge. In response to these

cash flow pressures, more than a third (36 per cent) are now rethinking contracting models to protect margins, and nearly a quarter (23 per cent) are exploring new payment methods to support contractors. The number one survival tool Supply chain blockages, price escalation, and skilled labour shortages – a particularly acute problem in Queensland – are outside the individual control of construction leaders. This means managing cash flow is the number one survival tool for construction leaders buffeted by the current storm. Construction companies embracing technology for financial and payment solutions, data insights, and accurate forecasting will build resilience in a risky environment – and Procore’s

BUSINESS

Rather than focusing on the downside risks – of which there are many – some leaders are using their data to look far into the future. research suggests construction leaders already know this. That’s why just over half (51 per cent) of Queensland construction companies are ramping up their spending on technology this year. Construction 4.0 technologies – a catchall term for everything from drones to digital twins, augmented reality to artificial intelligence – capture a lot of attention. But How We Build Now suggests construction leaders are looking beyond the headlinegrabbing, developing technologies, instead focusing on systems that are delivering results right now to help them better manage their business risk. Construction management platforms are the number one technology in play in Queensland, currently used by 51 per cent of respondents, according to How We Build Now, and on the investment list for another 43 per cent. This is followed by payment technologies, which have been implemented by 47 per cent of respondents, with another 49 per cent expecting to do so. From downside risk to upside opportunities We know manual and disconnected systems stand in the way of accurate risk and cost

management. Far too many construction companies still make multi-million-dollar decisions from spreadsheets. For others, finance, HR and project management systems don’t ‘speak’ to each other, which makes tracking changes or variations through to their financial impact arduous. Manual intervention means approvals take longer, information gets lost, and forecasts are based on guesswork and gut feeling. Data entry is time-consuming, data itself is hard to track down, and the nightmare end-of-month reporting process is based on out-of-date assumptions. It’s like using last week’s weather forecast to plan for today’s tasks.

Add predictability to every project

On the other hand, construction management platforms provide teams with the most up-to-date cost data on active projects. They ensure enterprise and site data are visible in the budget so that no financial impacts are overlooked. They improve the accuracy of forecasting and by combining data sources and leveraging reporting automation, construction management platforms reduce the administration burden. This frees up human resources to focus on high-value tasks, such as early identification of changes or macro-environmental factors impacting their business. With all the information in the right place, construction leaders are positioned to reframe risk.

A total of 44 per cent of respondents expect to integrate AI or Machine Learning into their in the next five years. However, construction companies cannot fully harness these technologies without a firm data foundation. Accurate historical data provides not just information but feeds AI and Machine Learning the information that makes that business unique. Embedding a construction management platform today sets up the guardrails to begin collecting relevant data as soon as possible.

Rather than focusing on the downside risks – of which there are many – some leaders are using their data to look far into the future. Forecasting the future not only helps to mitigate downside risk. It can also eliminate ‘upside risk’ – the risk of missing out on the opportunities that will pivot a business back to profit.

How We Build Now’s findings point to the possibilities, but also pitfalls. Australian respondents to Procore’s 2023 survey estimated that 14 per cent of their total project spend could be saved simply through more efficient management of data. And yet, just 15 per cent of Queensland’s construction companies have implemented a data strategy – and 33 per cent have no plans to do so. The value of advanced technologies is limited if not linked to a clear and high-quality data strategy with measurable benchmarks to assess, evolve and improve over time.

How We Build Now paints a picture of an industry that must transform to survive. But it also tells a story of remarkable optimism. Despite the unpredictable market, Queensland construction leaders continue to adapt and evolve. They can see that preparing for the future – and being able to pivot quickly – requires access to real-time insights. By grounding decisions in data, they can reframe risk and add predictability to every project. 

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CFO ADVISORY

TAX & ACCOUNTING

Specialist Building & Construction Accountants

BOOKKEEPING

QBCC LICENSING

Image supplied by Xact client James Anthony Construction

Scan to book your free QBCC consultation call

Free Master Builders Member Hotline: 07 3124 8666

Tax agent 25726830

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BUSINESS

Three AI marketing tactics to help your business The AI conversation, which has exploded in the mainstream, is impacting the small business arena too. ELISE BALSILLIE HEAD OF THRYV AUSTRALIA

or small businesses, AI marketing in particular is gaining interest as a powerful and cost-effective tool that can help with building brand awareness and with garnering valuable insights into customer behaviours. AI marketing can also help with streamlining and automating processes, resulting in big impact for little investment. Moreover, it can be used for automated targeting, lead generation, content creation, and social media management – and if your business is small, it reduces marketing costs while saving time and resources. As AI becomes more commonplace for marketers and consumers alike, small businesses should consider dipping in a toe and learning how to optimise their marketing efforts to gain a competitive advantage. Machine learning through AI can help small businesses navigate the customer journey through to purchase. In the awareness stage, prospects discover your business as a solution to a problem; then, in consideration, they compare your prices and services to others; and finally, at conversion, they’re ready to purchase. Let’s look at three ways AI can significantly improve how prospects move through the customer purchase funnel. AI learns consumer buying patterns to help you build smarter campaigns The first AI trend is all about understanding customer data and behaviour, which is what

AI is really known for. It can analyse a lot of data and make real-time recommendations based on machine learning. In marketing, AI will recommend where and how to place your ads – the most effective channels, placements, and ad formats for a business to use to reach your target audience. Generative AI creates the right content at the right moment Within the various stages of the customer journey, you can use generative AI. This subset of AI focuses on creating content, like images, music, or text, that is built based on patterns that AI learns from existing data. The AI function of ChatGPT can write blogs that are targeted to a specific need your customer may have. Because AI can analyse large amounts of customer data, identify patterns, and generate insights, small businesses can use this map to pinpoint where customers are losing interest and identify ways to re-engage them and reinvigorate sales. AI knows your audience One of the most ground-breaking functions of AI is that it can garner the attention of your audience. Once your potential customers are aware of your business, they may sign up for an email newsletter or follow you on social media. This is where AI can make your connection to them even more meaningful.

When creating a targeted email campaign, a new feature of AI is a marketing tool that will allow you to automate ‘predictive sending times’. This AI feature analyses when that individual email recipient is most likely to check their inbox and will deliver the email accordingly. Another fantastic feature is the social media scheduling tool, which will provide ‘optimal posting times’ for a specific audience on each of your channels – be it Facebook, Instagram, or others – so your message has the opportunity to be seen when they’re most active. Additionally, AI can learn how your customers have interacted with your business and present content based on their preferences. For example, while working in the background with a feature called a ‘pixel’, AI will follow a customer as they visit your website. The next time that customer visits Facebook, they will see an ad for a service they were researching on your site, thanks to that pixel. While AI may be the in thing right now, it’s certainly not the be-all solution for every business – at least not yet. Ensure that using AI will help you be more personable in your business, rather than take the human element away from it.  This article was originally published on flyingsolo.com.au and has been edited for brevity and republished here with permission.

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BUSINESS

The heat is on Skin protection is necessary every day of the year, regardless of weather. INDIE HARTFIEL MASTER BUILDERS WORKPLACE HEALTH & SAFETY ADVISOR

ontrary to popular belief, sunscreen remains vital throughout the winter months in preventing skin cancer, aging, and sunspots. Workers who are in occupations with higher exposure to solvents and other chemicals can be more likely to experience the ineffectivness of certain sunscreens. Solvents, adhesives, and sealants can degrade the chemical UV filters in sunscreens, causing them to lose their effectiveness and leaving the skin vulnerable to sun damage. What solvents and chemicals can impact sunscreen? There are a variety of solvents that can reduce the effectivity of sunscreens such as acetone, benzene, toluene, xylene, trichloroethylene, ethanol, isopropanol, and more. Zinc oxide sunscreens are not found to be affected by chemical and solvent exposure. How do you control the risk of sun exposure? You should periodically carry out assessments to identify: • workers who have a high risk of exposure to UVR • situations or work systems that involve high exposure to UVR • ongoing local UV forecasts from the Bureau of Meteorology. Exposure to UVR during outdoor jobs depends on a range of factors, including: • the location of jobs • the time of year and times of day when outdoor work is being done • the pattern and length of exposure – exposure can be in one long episode or through a series of shorter episodes that add up over the course of a day • the presence of reflective surfaces such as water, metal, or concrete

• the presence of photosensitisers –these cause photosensitivity or abnormally high sensitivity of the skin or eyes to UVR. Examples of photosensitisers are industrial chemicals, drugs, plants, and some essential oils and fragrances. Step 1: Assessing the Risks You can consult with workers through informal conversations, surveys, interviews, or focus groups, to learn more about: • incidences of sunburn or heat-related illness • ways they’re being exposed to UVR and current behaviour in regard to sun protection • whether any sun protection measures already in place are effective or need to change. When you’ve assessed the risk, collaborate with your workers to minimise the risk. The most effective way to control risks is to eliminate the hazards. For example, it may be possible to complete work at night, eliminating sun exposure. If this isn’t possible, consider other controls using the Hierarchy of Controls: • Engineering controls – physical measures including mechanical devices or process • Administrative controls – work methods or procedures to minimise exposure to a hazard • Personal protective equipment and clothing (PPE). Engineering controls

Administrative controls These are changes to work procedures and the way that work is organised to reduce UVR exposure, such as: • scheduling outdoor work tasks when levels of solar UVR are less intense, for example, earlier in the morning or later in the afternoon • scheduling indoor and shaded work tasks when levels of solar UVR are strongest, for example, in the middle of the day • encouraging workers to move jobs to shaded areas • encouraging workers to rotate between indoor, shaded, and outdoor tasks to avoid exposure to solar UVR for long periods of time • making the UV index available every day and encourage use of the SunSmart app • identifying and minimise contact with photosensitising substances, which can increase your sensitivity to UV radiation. Personal protective equipment and clothing Provide personal protective equipment (PPE) and clothing that gives a barrier between your workers and the sun, such as: • sun protective work clothing (UPF 45+) like collared, long-sleeved shirts and long trousers • sun protective hats which cover the face, head, ears and neck • sunglasses which meet Australian standards • broad-spectrum, SPF30+ waterresistant sunscreen.

These are changes to the work environment that reduce exposure to UVR. They can include measures such as:

Risk management is an ongoing process. Circumstances can change and you need to regularly review the work environment to identify any new risks.

• providing shaded areas or temporary shade, including indoor or shaded areas for rest and meal breaks

According to work health and safety laws, you’re required to review your control measures in the following situations:

• applying window tinting on work vehicles

• When you become aware that a control measure isn’t working • When there’s been a change that might give rise to a new risk • When you identify a new hazard or risk • When workers indicate that a review is needed • When a supervisor or health and safety representative requests a review • When the dynamic and complexity of your business change. 

• modifying reflective surfaces.

If you need workplace, health and safety assistance, call the Master Builders WHS team on 1300 30 50 10.

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SPONSORS

SPONSOR SPOTLIGHT

A spotlight on some of our great sponsors; make sure you support those companies that support our industry.

McInnes Wilson Lawyers expands its team McInnes Wilson Lawyers has recently welcomed Hannah Close to its Construction and Infrastructure team. Hannah helps clients to avoid disputes and navigate a path forward on contentious construction projects.

Her experience includes working with the senior team on complex adjudications for major government projects, intricate building disputes regarding contractual breaches and defective works, QBCC licensing matters, judicial review proceedings, and project delivery advice. Hannah’s gregarious nature, collaborative approach, and passion for the construction sector set her apart. She works together with clients to understand and navigate issues

as they arise, managing those issues at an early juncture to help avoid disputes. Where disputes cannot be avoided, Hannah helps to navigate a sensible and commercial path forward to find resolutions. In her spare time, Hannah’s compassion shines through in her commitment to her two rescue greyhounds, Lucy and Charlie.  For legal support in the construction sector, reach out to the McInnes Wilson Lawyers team. Contact Hannah at HClose@mcw.com.au or visit mcw.com.au

Samios Projects has the right product for any development Samios Projects is a division of Samios Plumbing Supplies and is backed by the BGW Group. Established in 1972, the BGW Group is a billion-dollar privately owned Australian company, with diverse businesses in manufacturing, plumbing, and electrical wholesale. Samios Projects was born from a natural alignment with current businesses and established infrastructure.

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Samios Projects assists developers, architects, and interior designers in putting together amazing selections of the latest plumbing PCs and kitchen appliances for all residential projects, including housing, medium

density, multi-residential, hotels, retirement, and aged care. Access to all the major brands ensures they can offer the best fit of brand, finish, and budget for any development. Kiley Barclay and Chris Barrett have decades of experience between them and offer an expert partnership. Their national distribution network and experienced staff ensure they can deliver seamlessly and on time throughout Australia to ensure the builder’s construction programs are achieved.  Visit shop.samios.net.au

BUILDERS are you paying too much for your building materials? We c save an time you a mone nd y.

To find out how call 07 3289 6800 Email: info@tradebuilders.com.au Web: www.tradebuilders.com.au

Run by Builders for Builders 44

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Construction Works and Public & Product Liability Insurance THE PLATINUM PROTECTION YOU CAN COUNT ON Our Platinum Protection Construction Works and Public & Product Liability policy for builders is the smart insurance choice you’ll be glad you made if the unexpected happens.  Policy coverage for an 18-month construction period*  $20M limit for Public & Products Liability*  Automatic on-site tools cover of $20,000* included in Construction Works  On-going Product Liability protection for completed works while your policy remains in-force*  Lower policy excesses as standard*  Policy and payment options available* Supported by one of Australia’s largest insurers, our policy protection is designed to meet the specific needs of our members. Plus, we have a dedicated claims team to help you when you need it most. A DIVISION OF QUEENSLAND MASTER BUILDERS ASSOCIATION. Australian Financial Services Licence No. 246834. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual, business or person. *Subject to claims history. Terms and conditions apply.

Call the Master Builders Insurance Services team today to make the switch.

INSURANCE SERVICES

1300 13 13 26

insurance@mbqld.com.au

MEMBER DISCOUNTS

We have teamed up with some great industry partners to help your dollar go further.

BUPA When it comes to health cover, Bupa are about delivering on quality. That’s why they’ve teamed up with Master Builders, so members can access a range of health and wellness services as well as great corporate discounts to help them live a longer, healthier, happier life. For more information visit mbqld.com.au/bupa

OFFICEWORKS Members with an ABN can gain access to exclusive member benefits by signing up for a 30-Day Business Account, including preferential pricing on a range of business essentials. For more information and to register for your Officeworks 30-Day Business Account, visit mbqld.com.au/officeworks

QSOLUTIONS GROUP QSolutions Group offer North Queensland members a deal on quantitative Respirator Fit Testing providing calibrated and verified results. A dual respirator test (disposable and reusable mask) $100 per person plus GST. A single respirator test (idisposable or reusable mask) $55 per person plus GST. For more information visit mbqld.com.au/qsolutions

TOTALLY WORKWEAR Master Builders members get a minimum 15 per cent discount on the range at Totally Workwear. Want the deal? Present your Master Builders membership card along with a copy of your driver’s license in store (unless listed as an excluded store).

ST JOHN AMBULANCE

For more information visit mbqld.com.au/ tww

Members are eligible for discounts of between 20 per cent and 50 per cent on a range of specialist accounting services.

St. John Ambulance is offering Master Builders members a free one-day seminar for eligible building and construction industry workers, funded by CSQ.

• Save over 50 per cent on setting up a new company • Save 20 per cent off all QBCC licensing matters • Save up to $750 on our Business Health Check and Asset Protection Health Check.

For more info visit mbqld.com.au/ stjohnambulance

mbqld.com.au/ xactaccounting

Members can access discounted first aid training, and products at St John Ambulance Australia, including first aid assessment which is free of charge if you instate the recommendations.

These are just some of the great deals available to Master Builders members. For a full list of discounts and special offers, visit mbqld.com.au/member-discounts.

XACT ACCOUNTING

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The above discounts and benefits are subject to the provider’s terms and conditions and eligibility requirements. Master Builders does not provide any guarantee that a member will be eligible for a particular discount or benefit. All queries regarding eligibility must be directed to the provider noted above as applicable.

Free online contracts & documents for members *

FREE* AND EASY EDOCS MAKES BUSINESS A BREEZE! Whether you’re commercial or residential, a builder or a tradie, eDocs has all the contracts and documents you need online to power through business fast. Eligible members¹ can register to access a wealth of eDocs online contracts and documents for free:*

 FREE access and execution of all contracts & documents (excludes CSIRO documents)  FREE SWMS & Safety Management Plans  FREE

option

 FREE online tutorials  FREE support team on-hand

Visit mbqld.com.au/edocs or call 1300 30 50 10 to get started today! *T&Cs apply – visit mbqld.com.au/edocs. Excludes the suite of CSIRO online documents and other selected online documents. ¹Eligible members include licensed builders, licensed tradies, manufacturers, and suppliers.

MAKING A DIFFERENCE

MEET THE SUNSHINE COAST’S INDUSTRY CHAMPION Earlier this year, Master Builders searched for regional Industry Champions, giving members an opportunity to promote the building sector in their region.

“I like to keep up to date with what’s happening in our industry. Getting involved with the Contracts Committee was something I’d been wanting to do for a long time.”

ndustry Champions work with their regional Committees of Management (COMs) and Regional Managers to promote the construction and building industry as a great place to work.

Bachelor of Business, a Diploma in Building

An Industry Champion is a voluntary position with no set obligations, but the role might do anything from talking at schools, attending career expos, or being guest speakers at industry events.

family and career.

One such dedicated member is Linn Batey, Business Manager at Nyblad Constructions in Caloundra. With 15 years of industry experience, Linn has a wealth of expertise and knowledge with a

Master Builder

and Construction, and a Diploma of Project Management. Linn has been an integral part of taking their family-run business to the next

“I like to keep up to date with what’s happening in our industry. Getting involved with the Contracts Committee was something I’d been wanting to do for a long time,” she said.

the Women Building Australia mentorship

Linn was recently the guest speaker at the Sunshine Coast Inspired Minds Workshop in October, where she spoke about the admin side of the industry including financial reporting and licensing.

program, sharing her hands-on experience

Building in her blood

to help other women develop their building

With more than 15 years of experience in the construction industry, Linn started as an Accounts Administrator for Watermark Constructions in 2008. From there, she worked her way up to Administration Manager before leaving in 2015 to start a new role

level. While balancing the commitments of Linn is also a respected mentor through

industry careers. Serving on the Contracts Committee, she frequently attends Master Builders events both in the region and in Brisbane.

MAKING A DIFFERENCE

with PJ Burns Builder Pty Ltd as Executive Coordinator. She went on to become the Office Manager before leaving to join her father’s small renovation business. “When I joined the family business, it was myself, Dad (builder), and Mum (invoicing) as well as a handful of sub-contractors working from my parent’s home office,” she recalls. Nyblad Construction is now a well-known company specialising in unit renovations,

with 15 employees as well as a large network of subcontractors. Linn and her sister have taken the lead in the business since her parents semi-retired this year. “I really do love this industry, and I love what I have been able to achieve by hard work and a great support system. I think that this industry can at times be very testing, and you have to love it in order to survive the constant change of pace, regulations, and issues,” she said. 

“I really do love this industry, and I love what I have been able to achieve by hard work and a great support system. I think that this industry can at times be very testing...”

SIGN UP TO BE A REGIONAL INDUSTRY CHAMPION FOR 2024 We need to attract and retain more workers in our industry. Master Builders is here to champion our industry, and we want to give members an opportunity to be an Industry Champion in their region for 2024. Our Industry Champions volunteer their time to promote the building sector as a great place to work, in conjunction with the regional Master Builders Committee of Management and Regional Manager. This might include talking with school students, attending career expos, talking to sporting club members, attending events, and other opportunities to represent our industry to others.

This position is voluntary, and there are no set obligations. The regional Committees of Management will decide the Industry Champion for their region (or branch) at their first Committee meeting in 2024 and will consider each nominee’s ability to represent and promote the industry.

N E E D A CO N

If you would like to nominate to be an Industry Champion for your region, email your Master Builders Regional Manager by 25 January 2024 with a few sentences as to why you want to be an Industry Champion in your region, including your ability to represent the industry as a great place to work. Nominees must be members of Master Builders (including employees of member organisations).

Call us and let us do the hard work for you!

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Master Builder

5 MINUTES WITH...

We catch up with a couple of our members for a quick chat to see what they have been up to.

PELHAM COLLINS Collins Constructions

Master Builders Australia held the 2023 National Business Excellence Awards in September in Sydney, and a Far North Queensland business scored gold. Pelham Collins and his team at Collins Constructions in Cairns claimed the Small Commercial Construction Company Award. The prestigious event recognises and celebrates outstanding achievements in financial management, operations, customer service, business improvement, and corporate social responsibility within the building and construction industry. Collins Construction also won the Retail Facilities up to $5 million Award for their Volvo Cars Cairns project at the Far North Queensland 2023 Housing & Construction Awards. Pelham is last year’s recipient of the Queensland Rising Star award. Starting out in the industry doing a school-based apprenticeship Certificate III in Carpentry, Pelham quickly progressed up the ranks

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becoming a Leading Hand and then a Foreman working on larger commercial projects. In 2015, he started Collins Constructions. What do you think is your secret to success when it comes to growing the business? Collins Constructions started off as just me and now has grown to a team of 22+ full-time employees. My personal secret to our success is a commitment to continual improvement in leadership, and persistence. You started as a school-based apprentice and now have established a thriving building business of your own. What’s the toughest lesson you’ve learned? Knowing your niche and sticking to it. Also providing staff with an expectation as well as the tools to meet or exceed that expectation. What are your personal success habits? Keeping fit at the local gym at 4:30 every morning. I truly believe how you do one thing is how you do everything, and having respect for your health and fitness is important as it leads by example.

In business, there is always a long list of to-dos so prior to knocking off for the day. I write down the three critical tasks I need to complete the next day to get the most impact, before going home to do bath time with my baby daughter. You have experience with leadership and mentoring your staff. What’s the best advice you can pass on to leaders managing their teams? Shut up and listen. It’s important to lead by example and the standard you walk past is the standard you accept. How do you support your staff at Collins Constructions? It is very important to upskill in this industry, individuals as well as the team. We all work together and benefit from any additional knowledge or learnings the team brings to the table. I want to support all my team members to be the best versions of themselves. I invest in sales coaches, time management and stress coaches, and leadership training as well as our own internal training. 

5 MINUTES WITH

KATIE GARAY BESIX Watpac, Townsville Project Engineer at BESIX Watpac in Townsville, Katie Garay was awarded the prestigious Women in Building title at the Master Builders Queensland 2023 Housing & Construction Awards. What motivated you to get into the building and construction industry? I originally imagined pursuing a career in the property industry after studying property economics in Sydney. However, in 2011, I moved to Townsville, took up an administrative role with Abigroup, and within six months was enquiring about cadet opportunities – and that was that! Tell us more about how you upskilled and furthered your studies. In 2012, I enrolled in a construction management degree via distance learning. Studying parttime and remotely allowed me to apply my theoretical learnings to my cadet role in realtime. This was both challenging and rewarding and fast-tracked the development of problemsolving skills which I continue to draw on. I spent three years as a Cadet Engineer, then progressed to a Site Engineer role. In 2018, I joined BESIX Watpac and in 2021 was promoted to the role of Project Engineer. For someone who never considered construction as a career pathway prior to joining it, it has surprised me how much I enjoy it. Walk us through your day as a Project Engineer with BESIX Watpac. As a Project Engineer, I am involved in a broad range of activities from program development, contract administration, reporting, cost management, and coordination of works, including structural, building, and fit-out. I collaborate with clients, subcontractors, consultants, and project teams to solve problems and have been responsible for leading teams from project start to finish. What do you enjoy most about your job? My experience spans large-scale defence, sport, industrial, and commercial facilities, including the Queensland Country Bank Stadium and the

Sun Metals Zinc Refinery expansion. Working in construction, I learn something new every day – there’s always something to dig into deeper, and opportunities to learn from others or teach myself a new skill. This creates visibility and hopefully empowers young women to understand that they too could pursue a rewarding career in construction. I tend not to focus on the fact that I’m a woman and prefer to let my actions do the talking. Have you got a personal achievement that you are especially proud of? I participated in a nine-month Cultivate program, paired up with BESIX Watpac’s CEO, Mark Baker. It’s a sponsorship program that connects potential female leaders with a senior sponsor within their organisation. It focuses on helping organisations to identify their future leaders, to support leadership readiness and to improve on gender equality. I learned that I prefer to lead from a hands-on position and realised that you don’t have to be a manager to be a leader – you can lead from within. While completing a module of the Cultivate program focused on exploring values, I

was inspired to join the BESIX Watpac Diversity and Inclusion committee. This aligned with my passion for encouraging equality for all minority groups, including women. The committee is relatively new, with approximately eight members. What recent project have you worked on that is a stand-out for you? I lead the project team on the Townsville Bulk Sugar Terminal (TBST) reroofing renovation. We combined proactive planning and communication with innovative building solutions and strict safety standards to deliver the project safely, early, and within budget. Our relationship with the client, STL, and all contractors and subcontractors exemplified good practice working within high-risk constraints and ensuring the uninterrupted operations of a live facility. I gained a lot of confidence working on this project – it was the first project I had led from start to finish, and it was both challenging and rewarding. My experience to date has shown me the value of speaking up on-site and sharing my opinions. Open communication influences people’s activities and helps to achieve the best possible outcomes.  Master Builder

Take the next step in becoming a Site Supervisor Get the skills to apply for your Open Site Supervisor licence via livestream

> CSQ funding reduces cost to $1,500 for eligible students* > Fee free for current BERT members or employees of contributing BERT employers ($100 enrolment fee applies - GST exempt)** If you have over three years’ experience in the commercial sector or a Diploma of Building & Construction¹, then Master Builders can help get you skilled-up to apply for your Open Site Supervisor licence in just four months! Our expert trainers will take you through four units from our Advanced Diploma of Building & Construction² needed to apply for your Open Site Supervisor licence with the QBCC (CPCCBC6001, CPCCBC6014, CPCCBC6016, CPCCBC6018). Our Open Site Supervisor course is tailored for people working in larger organisations who are managing complex projects and want to step up into a Site Supervisor role. With an Open Site Supervisors licence, you can take charge of construction projects by supervising and liaising with people onsite and conducting inspections to ensure legal obligations, codes and standards, and structural principles are being met. No travel needed; our training is delivered by interactive livestream (ZOOM).

¹CPC50210 - Diploma of Building and Construction (Building) | *²CPC60220 - Advanced Diploma of Building and Construction (Management) | Eligibility criteria applies. CSQ funds to a maximum of $1,784 for this course (subject to funding availability and eligibility criteria). **BERT funds all training fees - enrolment fee applies. Read the full BERT eligibility detail or call 1300 13 60 02 for more information and to enrol.

CSQ & BERT FUNDING AVAILABLE for eligible students**

CALL 1300 13 60 02 TO ENQUIRE

mbqld.com.au/training

WHAT’S HOT

A quick look at the latest products and services that can help you in your business. PUSH THE LIMITS WITH THE NEW-GEN MITSUBISHI TRITON Get ready! The new-gen Mitsubishi Triton is coming. Featuring a powerful 2.4-litre Bi-Turbo diesel engine with ‘twin stage’ turbo charging, racking up 150kW of power and 420Nm maximum torque. This has increased braked towing capacity to 3,500kg, while the strengthened suspension and chassis frame improve towing stability. Go anywhere adventure calls with superb off-road performance honed through rigorous testing and rallies around the world. The new-gen Mitsubishi Triton lets you push the limits of action and adventure on and off-road, and it’s coming soon. Contact Mitsubishi Motors for more information.

www.mitsubishi-motors.com.au

VENT-A-ROOF®: THE ULTIMATE ROOF VENTILATION SOLUTION Available from Lysaght, VENT-A-ROOF® is a unique passive ridge ventilation system that promotes the circulation of fresh air through roof, ceiling and building spaces in homes and commercial and light industrial buildings. VENT‑A‑ROOF® improves roof ventilation with continuous airflow, reducing AC energy consumption while also mitigating condensation, humidity, and unhealthy mould and mildew by keeping spaces cooler in summer and managing condensation in winter. It is a passive system with no moving parts to wear out or maintain. VENT-A-ROOF® is an NCC and BAL compliant roof ventilation solution that is suitable for LYSAGHT CUSTOM ORB®, TRIMDEK®, and KLIP-LOK® roofing. Contact Lysaght for more information.

CSR GYPROCK RELEASES THE RED BOOK 1 DESIGN GUIDE

www.lysaght.com

TRINA SOLAR’S NEW VERTEX S+ DUAL‑GLASS AESTHETIC BLACK SOLAR PANEL Leading photovoltaic (PV) and smart energy total solution provider Trina Solar has launched the newest addition to their market-leading Vertex S+ panel range, NEG9RC.27. Offering the next generation of technologically advanced solar panels and measuring just 1,762mm x 1,134mm in size, the NEG9RC.27 delivers a 445W maximum power output, with an efficiency of 22.3 per cent. Suitable for residential or commercial rooftops, the panel’s bifacial feature with transparent encapsulant makes it perfect for specific applications such as in carports, public spaces, and agricultural projects, with additional power gain from the back side of the module. For more information, contact Trina Solar.

www.trinasolar.com

Master Builder

CSR Gyprock has released a new and expanded edition of The Red Book™, one of the industry’s most respected resources for fire, acoustic, and thermal information and guidance. The Red Book 1 Design Guide is dedicated to complete system solutions for walls, ceilings, and façades for all building classes and includes 3,500 new systems, sections and details. The Red Book was developed to support architects, engineers, and design professionals in their day-to-day work and includes products from CSR companies Gyprock, Cemintel, Himmel, Martini, Bradford, AFS, and Hebel. To digitally download a copy of the updated Redbook 1 Design Guide, contact CSR Gyprock.

www.gyprock.com.au

WHAT’S HOT

ROSSI 795 HERCULES SAFETY BOOT – THE ULTIMATE BOOT FOR SAFETY AND COMFORT The Hercules 795 by Rossi features a unique Surtek toe abrasion reinforced with a certified steel safety toe for maximum protection. The Enigma TPU outer sole with slip-resistant tread design provides extra assurance and stability on slippery surfaces, whilst the TPU midsole supplies cushioning comfort. It is crafted with premium full‑grain kip leather for ultimate durability and finished with the highest quality water‑resistant triple‑stitched elastic to ensure your boots keep their shape for longer. Contact Rossi for more information.

www.rossiboots.com.au

LARGEST RANGE OF ENGINEERED TIMBER NOW IN QUEENSLAND With over 300 products of engineered timber flooring, cladding, and veneers, you can now experience Havwoods in person via their new Brisbane Showroom. The services provided at the Showroom include area BDM support and local showroom, thousands of square metres of stock in Australia that is ready to go, quick and on-time delivery to site, on-site or virtual consultations, next‑day dispatch of samples, and after‑sales and technical support. Drop in for a complimentary coffee or beer and explore the range in person or send clients to view their selections and experience the Havwoods difference.

www.havwoods.com

DECOSPACE BY ANDERSENS LAUNCHES NEW LAMINATE FLOORING COLLECTION The Westchester Laminate flooring collection has just been launched by Decospace – Andersens’ private label for high-quality and exclusive flooring and home improvement products. The collection has eight nature‑inspired decors resembling real timber, including oak, warm browns, walnut, light grey, and blackbutt. The planks are finished with a pressed bevel, giving an authentic appearance, and are fully resistant to water penetration. Resilient laminate flooring is scratch resistant, hard-wearing, and easy to clean. The range comes with a 25-year residential warranty and a 10-year wet warranty, making it ideal for any area of the home. For further details on Decospace products, contact Decospace.

TICK ALL THE BOXES WITH ECO BLOCK ICF There is an immediate need for architects, building designers, developers, and builders to deliver buildings that are fit for purpose now and into the future; Eco Block ICF (CodeMark certificate number CM40369) ticks all of the boxes and more with one building system. In addition to the already proven and impressive performance of the Eco Block ICF, a trained crew can build the structure 30 per cent faster, saving you and your client money. Your client will live in the most comfortable home environment with the peace of mind that they are protected. Ask ECO Block how the team can assist you to become qualified Eco Block ICF Installers with their on-site integrated training program.

www.eco-blockaustralia.com.au

www.decospace.com.au

OPTIMISE YOUR OUTDOOR SPACE WITH TREX RAINESCAPE Create dry, usable space beneath a deck with Trex® RainEscape®. This innovative under‑deck drainage system from the world’s leading decking brand features an integrated network of troughs and downspouts applied above the joists of the substructure to divert water and protect the entire deck foundation from moisture damage and deterioration. Once protected, this space can be used for storage or outfitted with furnishings, accessories, lighting, and appliances to create a comfortable and functional outdoor living area. Contact Trex for more information.

www.trexrainescape.com Master Builder

ADVICE

Our panel of industry experts share some of the common questions they are asked.

TONIA MIRON MANAGER – LICENSING SERVICES

Remember, if you’re seeking professional advice, call Master Builders 1300 30 50 10

Licensing If you hold a QBCC contractor licence, you are required to demonstrate that you always meet the QBCC minimum financial requirements (MFR). Depending on your annual turnover, financial reporting to the QBCC may take the form of a simple declaration or it may require reports prepared by a qualified accountant and copies of your financial statements. What are the types of financial reporting?

• MFR report or declaration • Annual financial reporting (once per year) Annual reporting is a financial health check QBCC contractors undertake each year as a part of their ongoing minimum financial requirements (MFR) obligations. All contractor-type licensees must submit annual reporting. The next round of QBCC annual reporting submissions for Category 1–7 contractor licensees are due by 31 December 2023. The myQBCC portal is now open, lodge your annual reporting as soon as you have your 30 June 2023 financials ready.

As the holder of a contractor licence, you are required to:

continuously maintain the required level of net tangible assets (NTA)

• lodge your annual financial information even if you didn’t earn any revenue during the financial year; and • continuously maintain the required level of net tangible assets (NTA) to cover the maximum revenue (MR) limit of your financial category.

What information to provide?

The only exceptions to this are contractors who meet the criteria for an exemption. If you hold both company and individual contractor licences, you must submit the following annual financial information: • company contractor licence, and • individual contractor licence (even if your individual turnover is $0, you must

• For licence categories 1 to 3 ($800,001 to $30,000,000), the annual reporting requirement is the QBCC form plus internal management accounts (at a minimum), consisting of a balance sheet, profit & loss statement, aged debtors listing, aged creditors listing, and statement of cashflows. • For licence categories 4 to 7 ($30m and above), the annual reporting requirement is the QBCC form plus signed financial statements. These would need to be prepared based on general purpose financial statements. 

A smarter way to do business Access your exclusive member business pricing on a select range of business essentials when you shop online or in-store with an Officeworks 30-Day Business Account. For more information visit officeworks.com.au/mbq

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There are two types of financial reporting that you will need to submit to the QBCC at different times:

ADVICEh

TRAVIS WOODS TECHNICAL ADVISOR – BUILDING SERVICES

IAN GRANT MANAGER – REGULATORY POLICY

Building & Planning

Advocacy & Policy

What are the NCC External Waterproofing Performance Requirements for a Class 1 Building? Waterproofing to external areas must comply with the National Construction Code (NCC) 2022 Volume 2 Performance Requirement H2P2. A roof, external walls, openings around windows/doors must prevent penetration of water that causes unhealthy or dangerous conditions or loss of amenity and dampness or deterioration of building elements. What are the NCC Deemed to Satisfy Provisions for a Class 1 Building? NCC 2022 Volume 2 – H2D8 includes new information for the installation of external membrane systems to flat roofs, balconies, terraces, and other similar surfaces located above parts of a building. External membranes must be installed on a graded structural substrate or a graded screed over the structural substrate. Falls for surface drainage shall be no flatter than 1 in 100. External membrane systems must be installed as per AS 4654.1 and AS 4654.2 Waterproofing membranes for external above-ground use. Waterproofing is not required in areas such as horizontal external concrete slabs with a minimum step-down of 50mm below the internal floor level, suspended concrete slabs where the subfloor space is not used for habitable or non-habitable purposes, or where spaced decking boards are installed. What are the NCC External Waterproofing Performance Requirements for Class 2–9 Buildings? Waterproofing to external areas must comply with the NCC 2022 Volume 1 Performance Requirement F1P2. Surface water from a storm having an annual exceedance probability of 1 per cent, must not enter the building. Some commercial buildings such as carparks, warehouses and factories may be excluded from the requirement to install external membranes. What are the NCC Deemed to Satisfy Provisions for Class 2–9 Buildings? NCC 2022 Volume 1 – F1D5 requires external waterproofing membranes for roofs, balconies, podiums, or similar horizontal surfaces. External membranes must be installed on a graded structural substrate or a graded screed over the structural substrate. Falls for surface drainage shall be no flatter than 1 in 100. Exposed joints such as construction joints below the drained membrane on a roof, balcony, podium, or similar horizontal surface part of a building must be protected and must not be located under a planter box, water feature, or similar part of the building. Membranes are not required for balconies with timber flooring/ perforated flooring, or where a balcony is located directly above the ground. 

What is home warranty insurance? In Queensland, licensed contractors who carry out residential construction work are required by law to take out a QBCC home warranty insurance policy for their work. The policy provides homeowners with insurance coverage in the event the licensed contractor fails to complete their contracted work or carries out defective work. Is the licensee liable if a claim is paid? Home Warranty Insurance works quite differently from many other types of insurances. One of the big differences is that while licensed contractors must take out a policy, they are not themselves insured under it (only the homeowner is). In addition, if a claim is lawfully paid to a homeowner for defective or incomplete work, the licensed contractor who carried out the work owes a debt to the QBCC for the amount paid. Failure to pay the debt can have dire consequences for the licensee, including civil enforcement action and cancellation of their licence. How to work out if you are carrying out residential construction work that must be insured? The legislation governing when a Home Warranty Insurance policy must be taken out can often be quite confusing to understand, particularly for repairs and other minor works. The construction or major renovation of a multiple dwelling (up to three storeys), a duplex or a class 1 building will in most cases require the taking out of a policy by the builder. However, even this work can be subject to exceptions. The QBCC has released a guide for licensees to help them identify when a Home Warranty Insurance policy must be taken out for their work. The guide is titled The A–Z Guide of Insurable Building Work and is available for download from the QBCC website. Members are always welcome to contact Master Builders for advice and information about their Home Warranty Insurance obligations. Master Builders also regularly runs workshops for builders and tradies on Home Warranty Insurance (mbqld. com.au/home-warranty-insurance-course). Does the premium form part of the deposit for a regulated domestic building contract? Under the current law, the premium forms part of the maximum deposit that can be received from the consumer under a regulated domestic building contract. Licensees are often unaware of this requirement. Significantly, failure to comply with the requirement is an offence and can also have licensing consequences. Master Builders is currently advocating for the Queensland Government to change this law on the basis that it is an unreasonable and unfair cost imposition on domestic building contractors.  Master Builder

TRAINING

Your workers are your lifeblood. Master Builders designs and delivers a range of courses that help move your business, and our industry, forward.

New Construction Business Basics courses launched Setting up and running a business in building and construction is both exciting and challenging. The playing field is always moving when it comes to market dynamics, changing regulations and accounting and compliance obligations... not to mention doing what it takes to build a commercially successful business.

ith this in mind, Master Builders is launching a new training series, built specifically for businesses who want to set up properly from the get-go, as well as those who have been trading for a while but know they’re probably winging it in some areas of their business. Partnering with industry specialist accounting firm, Xact Accounting to deliver the content, the new three-part series aims to cover the critical commercial and accounting foundations operators need to be on top of to survive and thrive. Each module will be delivered as a standalone webinar. This program is proudly supported and funded by the Queensland Government which reduces the cost to just $95 per

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session or $285 for all three webinars (subject to funding eligibility). Kicking off the series is the Financial Basics module. Designed to bring clarity to financial systems, profit and loss statements, and other pivotal financial reports, this course is a must for anyone keen to grasp the financial fundamentals that underpin a health construction and trades business. Following the financial grounding, the series shifts focus to the Queensland Building and Construction Commission (QBCC) Minimum Financial Requirements. Compliance is no mere formality; it’s an essential part of doing business in Queensland. This module will guide you through the intricacies of QBCC MFR requirements to help you sidestep potential pitfalls and penalties.

Finally, the training rounds out with a deepdive into managing business risks. In a sector as multifaceted as construction, financial and operational risks are part and parcel of the job. This module provides the tools to navigate issues such as payment scenarios, choosing appropriate insurance, and detecting early signs of insolvency – both in your own business and those you deal with. By the end of this three-part series, attendees will be equipped with the comprehensive knowledge needed to not only meet compliance requirements but also to excel in the financial and risk management aspects of running a successful building and construction business.  Contact the training team at Master Builders for more information and course dates on 1300 13 60 02.

UPCOMING COURSES COURSES: LIVESTREAM & FACE TO‑FACE

Call us on 1300 13 60 02 or visit mbqld.com.au/ training for more information.

WHY APPLY

TRAINING

DATES & TIMES

NOV DEC JAN

•

Home Warranty Insurance1

• • • (White Card)

Get the practical skills and knowledge to comply with payment of premium Livestream obligations and learn how to manage risk in the event of a claim, or potential claim.

General Safety Induction

Your must-do construction course.

• • •

Silica Awareness

Understand the health impacts of silica dust and the fit testing requirements. Livestream

• •

Paying your People

Get a refresher on your obligations under the Modern Award and Fair Work Act 2009 in relation to wages and other conditions of employment.

• •

Managing Psychosocial Hazards in the Workplace

Learn about the new regulations and code of practice to comply with new laws Livestream and create a safe work environment.

Hervey Bay, Livestream

Livestream

• • • Statements (SWMS)

Prepare Safe Work Method

Learn how to prepare a safe work method statement (SWMS).

Livestream

• •

Business Management for Trade Contractors3*

Apply for your trade contractor’s licence.

Livestream, Brisbane

Payment Claims & Schedules

Learn about protecting your right to payment and avoiding hefty fines.

Livestream

•

Microsoft Project Level 1

Learn how to manage project scheduling, assign resources, track, and communicate project milestones and calculate costs and materials.

Brisbane

•

Performance Management – Managing Employees

Learn the practical skills and knowledge required to effectively manage employee performance and develop action plans.

Livestream

•

• Administration

Residential Building Contracts Learn how to correctly complete residential building contracts.

Livestream

Qld Anti-Discrimination Act Workshop

Pre-emptive strategies to avoid legal issues and what to do when facing discrimination claims.

Livestream

Completed Residential

Learn how to undertake residential building inspections.

Livestream & Brisbane

Accredited Test & Tag4*

Get the qualification you need to test and tag equipment in your workplace.

Brisbane, Mackay, Rockhampton

•

Asbestos Awareness Workshop

Understand your legal obligations around removing non-friable asbestos.

Brisbane

•

Insolvency Workshop

Get the practical tips for dealing with the insolvency of others and reducing the risk to you and your business.

Livestream

•

Commercial Building Contracts Learn the ins and outs of contracts including legislative restrictions, dispute Administration scenarios, project delays, and more.

Livestream

• • •

• Building Inspectors Course

• •

• Applications Workshop Practical Licensing

Learn a method of how to write the site experience section of the builder's licence application.

Livestream

CAN’T FIND A DATE OR COURSE YOU’RE LOOKING FOR?

Due to the changing times course dates may change or new dates added after the publication of our magazine, so contact our training team on 1300 13 60 02 or visit mbqld.com.au/training. Livestream workshops will be hosted via ZOOM or Microsoft TEAMS. 1This course is part of the Master Builders Construction business basics program and is a nonaccredited micro-credential. This micro-credentialling program project is proudly supported and funded by the Queensland Government. 2CPCWHS1001 – Prepare to work safely in the construction industry. 3BSBESB402 – Establish legal and risk management requirements of new business ventures. 4UEESS00174 – Electrical safety testing of electrical cord connected equipment and cord assemblies skill set. *Nationally Recognised Training course. | RTO 30097

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EVENTS

We offer a range of events across Queensland for members. From fun, social days, and fancy nights out, to informative workshops and industry networking opportunities, there’s always something happening.

ON THE FAIRWAY The Maryborough Master Builders Golf Day is a hit at the Maryborough Golf Club on 15 September.

HOLE IN ONE Far North Queensland members putt for a win at the Cairns Master Builders BUSSQ Golf Day at the Cairns Golf Club on 15 September.

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EVENTS

GLITZ AND GLAM Members dress for success at the Master Builders Queensland 2023 Housing & Construction Awards held on 14 October at the Brisbane Convention & Exhibition Centre.

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EVENTS

Progress marked by milestones Now in its 13th year, Master Builders’ Member Milestone program is our way of celebrating longevity and loyalty in our membership base – which is particularly relevant in today’s fast-paced world, where these qualities are sometimes now overlooked. We believe these qualities are vital to our association’s success, particularly in the lobbying and advocacy space, where we rely so heavily on the voice of engaged members to highlight the real issues and drive positive outcomes and change for members, and the industry. Morning teas were held across the regions, taking time out to celebrate those celebrating an anniversary – milestones we think are worth celebrating, achieved by those at the forefront

of the industry, with a genuine interest in making it a better place. Congratulations to all our recipients – here’s to another 10 years. Life Members This year we recognised four life members and the important contribution these stalwarts have made to the construction industry and their communities, earning them official ‘life member’ status. Read more on page 42. 

UPCOMING EVENTS DATE

EVENT

REGION

Wednesday, 6 December 2023

Cairns Festive Season Celebration

Far North Queensland

Thursday, 7 December 2023

Townsville Festive Season Celebration

North Queensland

Thursday, 7 December 2023

Gold Coast Festive Season Celebration

Gold Coast

Friday, 8 December 2023

Mackay Festive Season and new office opening

Mackay & Whitsunday

Tuesday, 6 February 2024

Brisbane North Industry Info Session

Brisbane

Wednesday, 7 February 2024

Gold Coast Industry Info Session

Gold Coast

Monday, 12 February 2024

Cairns Industry Info Session

Far North Queensland

Tuesday, 13 February 2024

Townsville Industry Info Session

North Queensland

Friday, 16 February 2024

Gold Coast Master Builders Golf Day

Gold Coast

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