Master Builder - Oct-Dec 2024

INDUSTRY WARNING!

Imported NON-COMPLIANT STEEL MESH is being sold to unsuspecting customers

The unique markings on the longitudinal and crossbars of the mesh do not match the markings on the quality certificate sent to the customer.

Two options to protect yourself:

1. Verify the markings on the mesh MATCH the markings on the certificate.

If they don’t match, return the mesh to the supplier as non-conforming product.

2. Buy steel mesh from a SRIA member. ALL SRIA members hold current JASANZ accredited 3rd party certification to prove their mesh conforms to AS/NZS 4671.

Don’t take the risk of having to replace the building or structure because you used non-conforming steel mesh.

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STRENGTH IN ADVERSITY: PREPARING FOR A NEW YEAR IN CONSTRUCTION

It’s hard to believe it’s almost the

end of the year. So much has happened in our industry and across the state – and we are ready to tackle 2025 head-on.

Over the past year, the building and construction sector has faced numerous challenges, both new and ongoing – but we have been firming our res olve to play our role in building our state for the future. The dual crises of housing and cost-of-living continued to affect the daily lives of Queenslanders and continue to tighten their grip.

Unfortunately, despite our industry’s best efforts, these issues persist. At the time of writing, the demand for new housing is managing to overcome the headwinds to supply in some parts of the state – but the government targets set for Queensland remain out of reach.

There have been several roadblocks in our way since the opening stanza of 2024. The brutal storm season that delivered two cyclones, flooding, and torrential rain, significantly

impacted recovery and rebuilding efforts. This was compounded by the persistent skilled labour shortage that further delayed project completions across the state and continues to make an impact. In addition to the housing challenges, the industry is managing a substantial pipeline of non-residential projects and capital works ahead.

Rather than viewing these challenges as insurmountable, we see them as an opportunity to drive meaningful change.

The arrival of Steven Miles as Premier and Minister Meaghan Scanlon’s appointment to the ‘super portfolio’ in charge of the lion’s share of issues affecting our industry, saw us call on the new leadership to revisit legislation hindering progress, and support more affordable housing construction.

In January, we launched our 2024 Policy

BRETT JOHNSTON PRESIDENT

and Advocacy Agenda, focusing on securing government support for sustainable businesses, improved building practices, and fair regulation. We travelled across the state to listen to Queenslanders’ concerns, with housing being a top issue. Nine out of ten people surveyed said they believed the government should do more to address the housing crisis and supported reducing red tape to expedite availability – and our Home Truths campaign was born.

Midway through the year, we saw extensive media reporting about the CFMEU. It’s vital that the community has confidence in our industry to play its crucial role in addressing the housing crisis and building our state for the future.

To this end, we supported the federal government’s announcement that an independent administrator would be appointed to oversee the CFMEU in Queensland. It goes without saying that criminal, corrupt, or coercive behaviour have no place in our industry.

We have encouraged the administrator to consider the work of entities including BUSSQ, BERT, CIP, and MATES in Construction, and their significant contribution of helping the tens of thousands of employees and workers who benefit from their services.

Now, we find ourselves with our second new Premier in less than 12 months. We are committed to holding the new Queensland Government to account for the issues affecting our industry and continue to call them to back us through practical solutions that help drive us forward.

We take pride in our ongoing achievements as the voice for the industry in Queensland. On behalf of Master Builders, I wish all our members a safe and happy Christmas and New Year. 

OUR ACTION PLAN FOR THE NEW QUEENSLAND GOVERNMENT

Queensland’s new Premier David Crisafulli and his LNP government are getting to work following their election victory. Now it’s time for industry and government to get down to business.

We have extended our congratulations to the newly minted Premier and Cabinet, and after spending the best part of five months advocating for the five key asks in our Home Truths election campaign, we are also not wasting any time getting in front of them.

You, our members, know only too well the challenges our industry is facing right now. As the new government charts its course for the next 100 days and beyond, they will find we are grappling with some hefty conditions as we work to deliver the enormous pipeline of work that our communities need – our homes, hospitals, and schools, not to mention the yet-to-be-confirmed program for the 2032 Brisbane Olympic and Paralympic Games.

This is not for lack of effort. We continue to face shortages of skilled labour, restrictions on production hours on site, and rising construction costs, all of which are extending building timelines.

Given these conditions, it is crucial for the

Crisafulli Government to urgently focus on eliminating unnecessary regulations that hinder new construction.

Prioritising the removal of red tape that delays new builds and burdens small businesses, along with conducting a regulatory review of the building industry, should be at the top of the new government’s agenda. And there is some low-hanging fruit ripe for the picking.

First up, we need to pump the brakes on the rollout of the failed Project Trust Accounts regime to smaller private projects – over $3 million on 1 March, and over $1 million on 1 October 2025. This could have the effect of forcing more builders out of the industry, and leaving more subcontractors exposed.

During their election campaign, the LNP made a commitment to re-establishing a Productivity Commission, with its top priority to examine the building industry.

I listened to one of the Premier’s first interviews with ABC Radio, discussing his commitment to re-establish a Productivity

PAUL BIDWELL CEO

Commission. Mr Crisafulli again pledged that the Commission’s first order of business will be to ‘review the building industry to get productivity going’.

He also spoke about the government’s Best Practice Industry Conditions (BPICs) in the context of the promised review, and the role of the union in driving down productivity, saying what he wanted to see is for ‘workers to be well paid, workers to be safe, contracts to be honoured, and productivity to return’ and his hope that ‘the review of the building industry can return to a time when we do things in this state, on time and on budget’.

This is the vehicle for examining the existing BPICs, which we asked for during our election campaign. Our analysis shows if BPICs are applied to their full extent, up to 96 working days are lost in a calendar year.

There are already positive steps being taken on some key issues, and we call on the LNP to commit to continuing to progress these as a priority. This includes work underway on an existing review into those requirements in the National Construction Code 2022 which are adding cost and technical challenges to the delivery of new housing; and developing a suite of statewide planning codes for detached houses, secondary dwellings and small unit projects. These reviews provide a way forward, and the resulting recommendations must be implemented quickly.

I am working closely with our Policy and Advocacy team on an already well-advanced plan for building our future and look forward to sharing that with you in the coming months. 

To read more about the success of our Home Truths 2024 state election campaign, turn to page 8.

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WE’RE ALL IN THIS TOGETHER

Our Emerging Women in Construction (EWIC) program is an opportunity to unite the industry and grow it for the future –breaking down gender stereotypes in the process.

Recently, I was listening to the radio on my way home from work, when a story from one of the announcers pricked my ears up.

They had bought their mother a newspaper from the day she was born in the 1950s as a birthday gift. They went on to say that as they leafed through the pages, they found the job advertisements – surprisingly, by today’s standards, divided up into separate categories for men and women. The male jobs were for factory workers and the like, while those for women were mainly for administrative roles such as secretary and phone operator.

Just prior to this, we had launched our Emerging Women in Construction (EWIC) program. Funded by the Department of Education, Small Business and Training (DESBT), this mentoring program is our chance as the peak representative body to champion those who will help lead our industry into the future, connecting today’s female leaders with their younger counterparts.

While many applauded our efforts on EWIC,

unfortunately, some of our social posts attracted unwanted attention and negative commentary, which to be honest, threw me for a loop. It was beyond disappointing to read some of these words. Many of them provoked feelings of shock, sadness, and anger within our team, amid our efforts to grow and support women doing great things.

I won’t give the keyboard warriors any more airtime here. That radio anecdote resonated with me because like that newspaper and the gendered, divided classifieds, their comments belong back in the ‘50s. Oldfashioned talk that women don’t belong in our industry, that they are hopeless and need men to do the heavy lifting, both physically and metaphorically, is not acceptable in 2024. We were buoyed by the support we received when we pointed this out by way of response on our socials, and I’d like to thank everyone who took the time to share their positive thoughts and perspective.

Our efforts and advocacy are based on fact, not opinion. We know that the building and construction labour shortage isn’t going away,

SUE-ANN FRESNEDA DEPUTY CEO

and is placing undeniable pressure on our industry, right in the middle of a housing crisis.

We need to tap into the resources of the skilled workforce that is right under our noses: attracting more women to join our industry. It’s not about men versus women –promoting gender diversity is about boosting numbers, shoring our sector up for the future.

Our EWIC program is targeted at female apprentices because DESBT recognises that women are underrepresented in our industry and investing in boosting their numbers is critical – and the statistics tell the story. The latest report from Master Builders Australia (MBA) shows in August 2024, a total of 81,772 people were employed in the building and construction industry in Queensland. However, women only made up 15.3 per cent of that total (41,271), and just 5.6 per cent of the 27,230 apprentices enrolled as of May 2024.

Working to encourage more apprentices to not only start a career with us, but to stick around for the long haul is a massive piece of the puzzle. We need to attract and retain the best workers for the job, regardless of gender.

Again, the numbers have it. The MBA report tells us that nationwide, commencements, completions, and the number of apprentices in training in building and construction all decreased between March 2023 and 2024. The number of women completing their building and construction apprenticeship nation-wide decreased from 3,505 to 2,780 in the 12 months to March this year.

There are many women – and men – doing incredible things in our sector. It’s time we turn the page on history and look to a diverse future, for the sake of our industry. We are all in this together. 

To find out more about EWIC, head to mbqld.com. au/emergingwomen, and turn to page 9.

The

Home Truths campaign wraps up successful run

After five months of consistent strategising, planning, designing, marketing, and writing, our Home Truths 2024 state election campaign wrapped up on 25 October.

It all began back in January when we hit the road, speaking to hundreds of people across the state to get their thoughts on what their main concerns were leading to the election. While the poll was just a blip on the radar for most people at the time, it was unsurprising to us that housing was among the top three.

Those we spoke to were not happy. Nine out of ten told us they thought the government should be doing more to fix the housing crisis. They supported a roll back of red tape to help provide more housing, sooner and more affordably. They also said whinging wouldn’t help – but getting on with the job would.

After detailed analysis and careful consideration of what we’d heard from those Queenslanders, our Home Truths campaign came

to life. Over the last five months, two different phases of ads were beamed onto TV screens, digital, and social media across the state, as well as billboards and print media, reinforcing our calls for all sides of politics to better support the building and construction industry to grow our state for the good of all.

We met with Labor’s then senior ministers and staff, the LNP leadership, and shadow ministry, to explain our position. Our regional managers also worked hard to drum up support with their local MPs and candidates to make sure our voice was heard.

Our final message was clear: red tape has a stranglehold on housing delivery and affordability.

We put forward a five-point plan for progress, focused on the levers that could be pulled to provide immediate relief and help deliver the homes, schools, hospitals, and other community projects our state needs.

These included removing the productivitysapping elements of the government’s own Best Practice Industry Conditions (BPICs); scrapping project trust accounts which cause stress and delay and don’t help if a business goes bust; rolling back costly and unnecessary changes to the National Construction Code 2022; and implementing a mandatory Queensland Housing Code. We maintained each of these steps were crucial to getting our state moving.

Our stats (below) show just how far our message travelled – and that is in no small part due to the support of our members, who helped spread the word far and wide. Thank you for your efforts. 

The Home Truths campaign may be over – but we are charging ahead with our advocacy.

To find out what’s ahead as we work with the new Queensland leadership, turn to CEO Paul Bidwell’s column on page 4.

Emerging Women in Construction program: we need apprentices!

Do you know, or employ, a female trade apprentice in QLD? Perhaps you are an apprentice yourself? If so, we’re enlisting your help to encourage more leaders of the future to apply for our Emerging Women in Construction (EWIC) program.

Launched in August 2024, EWIC has been designed to deliver access to support and advice from experienced industry mentors and advisors.

The program consists of tailored training, events, and webinars, while a dedicated online social group has been established to connect women in the industry. It also delivers a mix of support available via phone, face-to-face and online, giving mentees the freedom to reach out for assistance in the way that is the most convenient and comfortable for them.

EWIC provides a safe space for female apprentices to connect with peers and successful women in the industry, offering practical advice and fostering improvements

in workplace culture, inclusion, and female participation. It targets female building and construction apprentices in their first three years, with employers encouraged to support their apprentices and participate in training and webinars.

We already have some fantastic mentors signed up, including Claire Perham, our 2024 Queensland Emerging Women in Construction Women in Building Award winner, and Ursula Donnellan, our 2024 Far North Queensland Women in Building Award winner and Industry Champion.

To find out more about the benefits our program delivers for apprentices, visit mbqld.com.au/ emergingwomen, click ‘sign up,’ and provide your details. 

To read more about the importance of programs like EWIC in growing our industry, turn to Deputy CEO Sue-Ann Fresneda’s column on page 7.

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2024 Annual Shutdown

When businesses shut down, typically over the Christmas and New Year period, employees can be directed to take annual leave or offered leave in advance. If they do not have sufficient accrued paid leave, employees can by agreement take leave without pay, but employers cannot direct the taking of unpaid leave during an annual shutdown.

For advice on annual shutdown arrangements, please contact the Workplace Relations team on 1300 30 50 10. 

Brand

Master Builders office closures

CLOSING:

Brisb ane

RE-OPENING:

11am, Friday 20 December 2024 Thursday, 2 January 2025

Gold Coast 11am, Friday 20 December 2024 Monday, 6 January 2025

Sunshine Coast Friday 20 December 2024 Monday, 6 January 2025

Downs & Western 11am, Friday 20 December 2024 Wednesday, 8 January 2025

Wide Bay Burnett 11am, Friday 20 December 2024 Tuesday, 7 January 2025

Central Qld Friday 20 December 2024 Monday, 13 January 2025

Mackay & Whitsunday Noon, Friday 20 December 2024 Monday, 6 January 2025

North Qld 11.30am, Friday 20 December 2024 Monday, 6 January 2025

Far North Qld Noon, Friday 20 December 2024 Monday, 6 January 2025

new display village opens at The Fairways

Some of the state’s most sought-after builders opened their doors at the launch of our new display village at The Fairways on 12 October.

Boasting a collective 160-plus years’ experience from their makers, each home offers the dream acreage lifestyle in the heart of a thriving rural community.

A partnership between Master Builders and QM Properties, The Fairways Acreage Display Village sits in the heart of the Lockyer Valley, just under an hour’s drive from Brisbane. Spanning Hatton Vale and Kensington Grove, all lots boast stunning views of the surrounding mountains and bushland and are above flood level.

For potential tree-changers, hobby farmers, or those who are simply craving more space, the display village provides the opportunity to walk through dream homes embracing the beauty of acreage living.

The display homes by G&P Builders, G.J Gardner Homes Ipswich, Hallmark Homes, and Stroud Homes Lockyer Valley are now open.

Hallmark Homes’ Fairview 321 offers the perfect home design for a larger, acreagesized block, with seamless indoor-outdoor flow. Reflection Vue from G&P Builders delivers the epitome of modern living, with the expansive kitchen and beverage bar a culinary enthusiast’s dream. Stroud Homes Lockyer Valley’s Kentucky 304 –Manuka Façade boasts an enviable blend of luxury and functionality, at exceptional value, while the Calamvale 325 Estate by G.J. Gardner Homes Ipswich is designed to impress with stylish interiors and generous entertaining space.

Another two homes are currently under construction, with Coral Homes’ Highlands 338Q and The Maleny by Stylemaster Homes opening their doors early next year.

“While united in embracing the beauty of acreage living, each of the homes offers a unique aesthetic, inside and out,” Master Builders Manager – Display Villages, Greg Byrne said.

“The designs cover every feature imaginable,

ranging from open plan interior living and dining flowing to spacious alfresco zones making the most of their surrounds, to luxurious main suites and generous kids’ retreats.

“This is a unique opportunity to build in a stunning natural landscape. We are so excited to partner with QM Properties to bring this new village to life.”

“The display village is strategically positioned in The Fairways East Parkside Precinct, overlooking the hugely popular Fairways Park,” Damien Ross, General Sales Manager of QM Properties, said.

“Fairways Park is known to many locals as a popular gathering place for recreational and exercise activities. It also creates an important connectivity corridor with surrounding local koala habitat areas to facilitate safe wildlife movement.”

The Fairways Display Village is located at 1 Stirling Drive, Kensington Grove. 

Visit mbqld.com.au/thefairways to find out more.

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Tour takes IBC into the eye of the storm

Members of Master Builders’ Institute of Building Consultants (IBC) and staff from our Townsville regional office got a bird’s eye view into the impacts of one of nature’s deadliest forces when they toured the Cyclone Testing Station (CTS) at James Cook University.

Chief Engineer David Henderson (pictured right) said the CTS was established in response to the devastating impacts of Cyclones Ada, Althea, and Tracy, with a view to enhance building resilience, and contribute to safer communities.

“These events highlighted the urgent need to make buildings, particularly homes, safer during such extreme weather conditions,” David said.

Operating as a self-funded unit within the School of Engineering at JCU, the station generates income through product testing, consultancy research, and benefactors. Its NATA accreditation means product testing is done to Australian standards, providing valuable data for manufacturers, suppliers, and importers.

During the tour, participants were introduced to the boundary layer wind tunnel, where different model structures, including houses and multi-storey buildings, are tested under simulated cyclone conditions.

“Currently, we’re conducting extensive research on the pressures and loads on solar panels mounted on roofs,” David said.

Another highlight of the tour was the big air box, a pressure chamber used to test roofing systems, large roller doors, and windows. This facility allows researchers to simulate the effects of cyclonic winds on these structures, ensuring they can withstand such forces. Additionally, the wind-driven rain rig is used to study water penetration and ingress through various building products.

One of the more dramatic demonstrations involved the wind-driven debris simulator.

“This is where we take an unspecific, perfectly good building product and we hurl a big chunk of

timber at it and see what happens,” David said.

“So, it’s where you can test the resistance of screens and shutters doors and those things to wind-driven debris.”

David also emphasised the importance of industry and community engagement, noting that the CTS not only disseminates vital information about building resilience but also benefits from the knowledge and experiences of visitors, particularly from the industry.

“This two-way exchange ensures that the station remains relevant and responsive to the needs of the industry and the community,” he said. 

New hub delivering hands-on training in sustainable building

A new training facility is giving builders, tradies, and other industry professionals a practical way to learn more about sustainable building practices.

An Australian first, the Construction Training Centre’s (CTC) Passivhaus facility has been purpose-built as a training hub, showcasing innovations in how buildings can adapt to climate change.

Located in the southern Brisbane suburb of Salisbury, the Bob Marshman Building exemplifies sustainable design and ESG principles. Achieving Passive House certification, its features include energy saving solar panels, EV chargers, and rainwater systems. The design also promotes pandemic safety and superior air quality with low VOC materials.

Master Builders General Manager – Policy and Advocacy, Dyan Johnson and Executive

Manager – Advocacy and Member Services, Michael Hopkins went along to the opening of the facility, which was constructed by members Hutchinson Builders.

The project took 36 weeks to build, with Hutchies delivering it on time and on budget.

Worker wellbeing, diversity, and the use of low-carbon materials were prioritised, along with waste reduction, local purchasing, and upskilling workers in sustainable practices during construction.

“The Passivhaus component was the core element. We wanted to build it around an underpinning foundational philosophy, for us that was the low-energy component of Passivhaus,” CTC CEO Phil Diver said.

“It takes a village to build a Passivhaus, and everybody must be committed. The standard requires the team to problem-solve together. We found that the result was directly

proportionate to the effort we put into upfront planning before we started building.

“I’m looking forward to seeing the building’s ability to influence and change design and construction. I’m hoping in five years’ time, that we see Passivhaus become so run-ofthe-mill and business as usual, that it is no longer regarded as innovative. It’s critical that we get this right and do it sooner; our climate crucially needs us to.”

Australian Passivhaus Association CEO Alexia Lidas said through rigorous Passivhaus protocols, which were becoming prevalent in Europe, the building set a new standard for environmentally responsible buildings with the Bob Marshman Building targeting energy savings of between 50 and 90 per cent compared to a traditionally constructed building.

“Not only are Passivhaus buildings the best choice for mitigating our future climate risk, but they provide the ultimate learning environment,” Ms Lidas said.

“Passivhaus buildings have a positive impact on the cognitive function of occupants. The environment fosters a higher level of concentration, with continuous fresh air, comfortable temperature, and a quiet space to think and listen.” 

Credit: Hutchinson Builders

Cyclone resilience pioneer John Galloway retires

After 27 years representing Master Builders, John Galloway is retiring from the board of the Cyclone Testing Station (CTS) at James Cook University, Townsville.

John’s journey with the CTS began in 1997, following a passionate interest in cycloneresistant construction sparked by his honours thesis in 1978.

“Cyclones Althea and Tracy were still pretty raw in the community at the time,” John recalled.

“An opportunity arose to join the CTS Board on the retirement of Master Builders Life Member, Ron Horton, and I accepted without hesitation.”

Interestingly, the first meeting of the Cyclone Testing Station was held in the early 1970s at Master Builders’ head office in Spring Hill.

Over the years, John’s work grew significantly.

“I became very involved with the station, and my role evolved to being appointed Deputy Chair and then Chair,” he said.

Under his leadership, the board expanded

to include a wider range of industry groups, enhancing its impact and reach.

The board’s primary function is advisory, ensuring that the CTS’s strategic direction aligns with its founding principles of community safety and ongoing research.

“We don’t interfere in the day-to-day operations of the station,” John explained.

“We ensure that the CTS remains focused on wind research, including water ingress, windborne debris, and storm surge.”

Reflecting on his tenure, John pointed to some significant achievements.

“One of the highlights was the collaboration with the insurance industry, which led to the development of the current household resilience program, allowing homeowners to undertake specific upgrades, reducing their insurance premiums,” he said.

John also took pride in his participation in the Royal Commission into Natural Disaster

Arrangements and securing funding for the SWIRLNET programme.

“We built portable anemometers to measure wind speed, which provided real-time data during cyclones,” he explained. This data is crucial for understanding the impact of cyclones when they make landfall.

In terms of cyclone ‘behaviour’ he had witnessed over the years, John said “unpredictable and erratic” were the best descriptors, highlighting Cyclone Larry and Cyclone Yasi as significant in demonstrating the resilience of homes built since the mid-1980s.

“I can see there’s been measurable improvement over the years through research and educational programs,” John said.

“I’d like to see further development and strengthening of mitigation strategies to enhance community resilience. I’ve also been working on a funding application for the last two years, for the development of a new $20 million testing facility for a new wind tunnel, to ensure the CTS remains a world leader in wind engineering. And we need to continue the growth of the testing and research capabilities, especially water ingress and wind-borne debris damage investigation.”

John reflected on his time with the CTS board as the most gratifying of his career.

“The spirit of cooperation and respect from all board members and staff to improve the safety and resilience of tropical cyclones has been incredibly rewarding … continuing the legacy of the founding fathers.”

As he steps down, John remains committed to supporting the CTS in an ex officio role, ensuring its continued growth and success.

Adrian Gabrielli will continue representing Master Builders on the Board. 

(L to R) Pictured in 2017, John Galloway, then Chair of the JCU Cyclone Testing Station, with previous Master Builders NQ Regional Manager Melissa Coulter, and David Henderson, then Director of the CTS

Another year supporting Walk for Awareness

Master Builders was proud to sponsor and take part in the 2024 Walk for Awareness. Now in its 14 th year, the walk kickstarts the annual Mental Health Week. This year, around 1800 participants completed the nine-kilometre trek in Brisbane’s CBD in honour of the nine Australians every day, on average, who tragically take their own lives.

Master Builders team members Annette Herbert, Paul Eaton, Mel Murphy, Braiden Allsopp, Craig Dearling, and Caitlin Guarna laced up their sneakers for the event on Sunday 6 October.

“It was inspiring to see so many people walk in support of mental health awareness, along with local businesses, industry associations, and Mates in Construction,” Braiden said.

Organised by the Mental Awareness Foundation, their mission is to spread the message of suicide prevention, raise awareness of depression, and mental health issues by empowering organisations and individuals.

“Colleagues and mates checking in on each

other, keeping a look out for those doing it tough; that’s the community spirit we see across our industry. To see strangers doing the same for each other in the name of mental health, and braving a scorching hot day, every step counted towards making sure our industry knows they’re not alone in how they feel and there are so many

people and organisations ready to lend a hand,” Braiden added.

More than $100,000 was raised at this year’s Walk, with the funds to be donated to the Mental Awareness Foundation to support their work on the frontline of mental health support. 

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Kicking goals on Construction Pathways

Construction Skills Queensland (CSQ) has found the back of the net in its mission to bolster the number of new apprentices joining the industry, becoming the new Platinum Partner for the 2024/25 season of the Brisbane Roar.

As official sponsor of the Brisbane Roar Halftime Heroes, CSQ’s Construction Pathways will engage junior players in half-time activations (mini games) at every home game.

The move marks a shift to deliberately target a younger audience – primary school-aged children – with information about careers in construction.

CSQ CEO Geoff Clare said the Construction Pathways campaign has focused mainly on high school students and parents of teens up until now.

“We have been busy spreading the word about careers in construction through programs and campaigns targeting high schoolers and their teachers and families,” Geoff said.

“It is exciting for us to broaden the reach of Construction Pathways messaging to include the younger fan base and young families through Brisbane Roar.

“We see great synergies between the dynamic energy of the game and the unparalleled opportunities to progress in a successful construction career.

“There has been a real shift in how construction is viewed by the community, with more smart young

people choosing construction as their first choice after school.

“Conversations and opinions about future careers are happening from an early age and we are excited to be able to spark some new thinking about construction in young Roar fans.”

CSQ first ventured into the sporting arena in September 2023, sponsoring the Brisbane Bullets at Nissan Arena.

November, December, and January will be an intensive period for Construction Pathways, with both Bullets and Roar seasons in full swing and multiple advertising campaigns running across social media, commercial radio, and digital billboards.

The messaging will land at a time when families are processing ATAR results and what the new year might bring for students and career seekers.

CSQ launched its Construction Pathways initiative in 2022, with a colourful website and youthful digital strategy, and has since added TikTok and billboards into the mix to reach the next generation of construction industry professionals. At the same time, parents and educators were targeted as key points of career influence for young people.

Last year, extensive social media, radio, and billboard advertising told young people and their families that ‘Clever Queenslanders are choosing careers in construction’.

For more information, visit constructionpathways.com.au 

Social media course to help navigate business growth

Have you ever wondered how you could better leverage social media to market your business? With countless approaches to brand-building out there in cyberspace, it’s hard to know where to begin.

In today’s digital age, social media has become an indispensable tool for small businesses seeking to generate leads and expand their reach. With a basic understanding of social media platforms, businesses can harness these free resources to connect with their target audience and drive growth.

Our brand-new course, ‘Navigating Social Media’, dives into social media marketing fundamentals.

The three-hour program provides essential knowledge and skills to effectively utilise social media for your business to connect with your target customers, expand your business, and generate new leads. You’ll walk away with a solid foundation in social media content creation and marketing and be equipped with the knowledge to effectively use these platforms to attract new customers and grow your business.

You’ll cover:

• Understanding quality content

• user-generated content

• streamlining content creation

• creating and enhancing visual appealing content

• boosting engagement, and

• learning the fundamentals of social media platforms.

This course is part of the Better Builder Skills program, which is funded through the Micro-credentialing program, powered by the Queensland Government’s Queensland Workforce Strategy 2022-2032.

Our October course was in hot demand – so we’re running more sessions in early 2025. Keep an eye on your inbox for new dates coming soon. 

To find out more or to enrol, visit mbqld.com.au/training

CEO Construction Skills Queensland, Geoff Clare and Brisbane Roar CEO –Kaz Patafta

Applications open for Master Builders Scholarship Program

Have you been dreaming about pursuing a new career path, or maybe switching gears in your existing role, but found the cost a bit of a stretch during these tough financial times?

The Master Builders Scholarship Program could be the answer.

We are offering two scholarships to assist industry participants who are looking to take their career to the next level.

The Building Pathway Scholarship is designed to attract, retain, and provide career pathways for people working in the construction industry. Successful applicants will receive financial assistance to allow them to pursue one of our nominated courses designed to help progress your career.

Courses include:

• Business Management Course (BSBESB402)

• Certificate IV in Building and Construction (CPC40120)

• Diploma of Building and Construction (CPC50220)

• Advanced Diploma of Building and Construction (CPC60220), and

• Building Leaders in Construction (Diploma of Leadership and Management BSB50420).

The Future Trainers Scholarship is designed to support builders in Queensland to further their education to become a trainer through the Certificate IV in in Training &

Assessment (TAE40122).

Applicants must be Queensland residents (Australian citizens only) and if applying for the Building Pathway Scholarship, a member or employed by a member of Master Builders Queensland. You must also be willing to participate within 12 months of a scholarship being awarded. Course dates for 2025 are still to be confirmed.

Places are limited so get in quick! Register your interest at: mbqld.com.au/training/ scholarships

Applications close Friday, 31 January 2025, with shortlisting and selection to take place in February, and successful applicants notified in March. 

BUSSQ’s new advice service helps members paint retirement picture

While retirement might not be on your radar right now, it’s important to have an idea and plan your future lifestyle for when you put down the tools.

How much superannuation should I have? Will I have enough to retire in my current lifestyle? These are questions everyone has likely considered at one time or another. The answer? Like many things, it depends.

BUSSQ’s General Advice Manager, Cameron Stewart says your personal circumstances such as age, income level, lifestyle expectations, and investment performance all influence the amount needed for a financially secure retirement.

“Consider the lifestyle you envision for your retirement years. Are you planning extensive overseas travel, will you spend significantly on hobbies, will you downsize? Your desired standard of living will

Financial Planners often recommend aiming for a retirement income that replaces around 65 to 75 per cent of your preretirement income.

impact the amount of income you’ll need in retirement,” Cameron said.

“The age you plan to retire, and your expected lifespan are also crucial factors in determining your superannuation needs. Obviously, someone retiring early will generally need a larger retirement nest egg compared to someone who plans to work longer.

“Financial Planners often recommend aiming for a retirement income that replaces around 65 to 75 per cent of your pre-retirement income. This replacement rate considers factors like reduced expenses in retirement, for example assuming you live in your own home without mortgage costs (which may not be a reality for everyone), as well as the increased healthcare costs you’re almost certain to face as you age.

“You should also account for the impact of inflation on your retirement savings and the potential returns on your super investments. Historically, super funds have delivered average returns above inflation, but market volatility can affect investment performance,” says Cameron.

BUSSQ has recently launched a new website with a calculator to help crunch the numbers on these burning questions. The On Target calculator provides a forecast on whether you will have enough income in later life.

“We also have an in-house team who can provide face to face, or phone based financial advice* to

help make the most of your retirement funds. Our Financial Planners also have access to additional calculators to help work through your retirement plans,” Cameron noted.

If you’re not quite ready for an appointment, BUSSQ also has a series of Retire Happy educational videos on YouTube, that are easy to digest and get you thinking about how you want your retirement to look. 

For more information or to book an advice session, go to bussq.com.au or call 1800 692 877.

* Personal advice is limited to BUSSQ products and is advice on insurance, investment choice, contributions and retirement. The cost of this advice is included in the administration fees and costs. Personal advice is provided by one of our financial planners who are Authorised Representatives of Industry Fund Services Limited (IFS) (ABN 54 007 016 195 AFSL 232514). IFS is responsible for any advice given to you by its representatives.

This article provides general information only and does not take into account your personal financial situation or needs. Before acting, you should consider the appropriateness of the information to your needs or obtain financial advice tailored for your personal circumstances. You can review the PDS and TMDs at https://www.bussq.com.au/ tools-and-advice/tools-and-resources/productdisclosure-statements.

BUSS (Queensland) Pty Ltd ABN 15 065 081 281 AFSL 237860 Trustee of Building Unions Superannuation Scheme (Queensland) (BUSSQ) ABN 85 571 332 201.

HERRON NICK

Nick Herron’s long-time service and dedication to Master Builders has earned him official life member status – but his passion for making a positive difference in others’ lives goes well beyond these efforts.

Growing up in Brisbane as the third eldest among seven girls and three boys, it was sharing in the family’s chores and commitment to his early roles that instilled the strong work ethic Nick exhibits today.

“Dad was a doctor, and Mum had her hands full wrangling 10 kids. As one of the oldest kids I also reckoned I’d changed more than my fair share of nappies before I reached adulthood,” he recalled.

Following his first paid job as a pathology lab ‘runner’ in Spring Hill when he was just 12, Nick followed in the footsteps of his paternal grandfather, a North Queensland publican, and his father who grew up in pubs, securing a job at the Newmarket Hotel with family friends the McGuires.

It wasn’t construction, but law that first appealed. Studying at QIT (now QUT) and taking Articles at Barry & Nilsson, a 17-yearold Nick found himself thrown into the deep end, and struggling to balance work and study – while his side hustle working two nights a week at a Greek restaurant earned him more than 45 hours’ work at the law firm.

“I remember having a moan to my mum that people only ever needed a lawyer because they’re being sued or want to sue someone else. I wanted to work in an environment where we could all work together collaboratively,” Nick said.

A motherly pep-talk gave Nick the courage to quit – not an easy decision as he had just accepted an associateship to a Supreme Court Judge. Ironically, a young Dean Merlo replaced him, before also quitting law to establish Merlo Coffee. Years later Dean encouraged Nick to participate in the inaugural St Vincent de Paul CEO Sleepout, starting a journey with the organisation he’ll be “forever grateful for.”

With no idea what to do next, Nick enrolled in a Business Degree, and moved into a Brisbane share house, where architecture student Paul Fairweather was his flatmate.

“I met a range of people pursuing careers in the construction industry and decided I wanted to be a part of it in some way. They were always talking about the designs and

projects they were working on, and I started thinking about where I could fit in,” he recalled.

“I began researching the industry and with the help of my father I got to meet some real industry titans of the time. Ian Barclay very generously explained the career pathways available, including the importance of the Master Builders Association.”

After working with the Queensland Expo Authority, Nick landed a cadetship with Jennings Construction Services, proving himself by labouring on-site before being entrusted with administrative tasks.

With his Business Degree and postgraduate studies in Applied Science – Construction Management behind him, Nick remained with Jennings until their takeover by Fletcher Construction, becoming a Project Manager in Business Development in the 1990s. While studying a Graduate Diploma in Project Management at QUT, he jumped at the chance to become Construction Manager on an ambitious $30-million-

Nick with 20-year employee, Woo Hollis.

plus capital works program at Armidale. Loving the place and the people, he stayed 18 months longer than planned, before accepting an offer by established Adelaide company Badge Constructions to grow their Brisbane operations in 1995.

“Me leaving had less to do with job dissatisfaction than a realisation that I was never really going to be a master of my own destiny working for someone else,” Nick reflected.

Destiny led Nick to approach friend of more than a decade, Dave Coorey, to go into a 50:50 business partnership – and Herron Coorey was born, specifically targeting the education sector for its growth potential. The team has weathered several challenges, including a market flooded with underbidding competitors in the wake of the global financial crisis; the cost hikes following the COVID pandemic; and the 2022 Brisbane Floods, which swallowed up three months’ turnover as the team cleaned up after watching one of their site sheds floating down the river on the TV news.

Destiny led Nick to approach friend of more than a decade, Dave Coorey, to go into a 50:50 business partnership – and Herron Coorey was born, specifically targeting the education sector for its growth potential.

Today, the company has grown from a staff of four to 30, a third of whom have been with them for more than a decade. Their slogan is ‘Built on Integrity’ – something Nick lives by.

His reputation for fairness, humility, and focus on charitable endeavours are evident in his work with Master Builders.

He served as President from 2014 – 16 and served on the Contracts Committee from 1998 – 2017, including a decade as Chair; a major achievement coming in the introduction of a Code of Conduct for members allowing the Board to terminate those who bring the association into disrepute. He currently sits on the Construction Committee and holds

positions on several subcommittees and various industry and education boards.

Being named a life member meant “a lot” to Nick.

“It’s nice to be acknowledged by your peers,” he said.

“Success for me is living a life where I’m happy doing what I do and being able to make a positive difference in the lives of others.”

Outside of the office, hitting the open road is his favourite way to wind down.

“I ride my motorcycle. I find it very meditative. There are no phone calls or interruptions and too much going on for you to think about anything other than the road ahead.” 

Nick with friend and business partner Dave Coorey at a family birthday celebration.

Nick at the 2024 Vinnies CEO Sleepout at Adelaide Oval.

EMERGING WOMEN IN CONSTRUCTION

Do you know, or employ, a female trade apprentice?

If you know, or employ, a female trade apprentice in Queensland’s building and construction industry, encourage them to apply for Master Builders’ free Emerging Women in Construction mentoring program.

The program is designed to support female trade apprentices with:

 Practical advice and support via a dedicated advice line

 Relevant information via webinars, training courses and events

 A mentoring program that will connect you with skilled industry mentors

 A dedicated online community where you can start conversations with other female trade apprentices and inspiring female mentors.

Mentee Welcome Pack

As part of the mentoring program, mentees will also receive a welcome pack including goodies sponsored by Totally Workwear and Zadie Workwear, Truecore and Colorbond, Elwood Workwear, Endota Spa, Ventair and Wedi.

Who can join?

Female building and construction industry trade apprentices in Queensland (you don’t have to work for a Master Builders member to apply).

Find out more today!

Scan the QR code, email emergingwomen@mbqld.com.au or visit mbqld.com.au/emergingwomen

The EWIC program is funded by the Queensland Government through the Women in Trades Mentoring Program.

2024 QUEENSLAND HOUSING & CONSTRUCTION AWARDS SHOWCASE EXCEPTIONAL ACHIEVEMENTS

The ingenuity and craftsmanship our members are renowned for, shone through the superior projects and inspiring individual efforts from the winners of the 2024 Queensland Housing & Construction Awards.

Now in its 38th year, the Awards are regarded as the jewel in the crown of the industry’s annual calendar, with regional winners competing for statewide recognition. This year was no exception, with a sellout crowd walking the red carpet at the brand-new ballroom at The Star Brisbane on Saturday, 19 October.

Gold Coast builders Havendeen came first in a highly competitive field to win the prestigious Colorbond House of the Year Award for the breathtaking PALA at Mermaid Waters. PALA was also named the state’s best Individual Home from $5 million up to $10 million

RYCON Constructions’ flawless renovation earned them the sought-after BUSSQ Building Super President’s Award for the Brisbane River-side masterpiece, Dutton Park Queenslander. The RYCON team also won Best Use of Sloping Sites for the home, rewarded for their masterful demolition and construction at the challenging location.

Rounding out the Major Awards category was John Holland with the coveted Xact Accounting Project of the Year Award, as well as best Health Facilities over $20 million for their exceptionally-detailed construction of the Logan Hospital Expansion Project - Stage 1 – vital for the community.

The individual category saw Brisbane qualified builder and interior designer Claire Perham honoured for her meticulous approach and role as an advocate and role model for others in the industry, with the Emerging Women in Construction Women in Building Award . Claire, husband Jay Perham and their team from Axiom Construction Group also celebrated winning Home Renovation Project from $450,000 up to $600,000 for their expert transformation of Avalon at Gordon Park.

It was also a double celebration for Lyke Homes. Respected for his work ethic and love of his trade, Jack Coll was named Master Builders Insurance Services Apprentice of the Year. Builder Ben Toohey and the Lyke Homes team were also rewarded for their labour of love, designing and constructing Ike’s Surf Shack at Yeppoon with the Individual Home up to $400,000 Award

In the Individual category, the commitment to excellence and quality workmanship demonstrated by Sunshine Coast customhome builder Joseph Thomsen, earned him the Procore Rising Star Award

“The calibre of our winning entries is testament to the talent and tenacity of our members,” CEO Paul Bidwell said.

“The seamless finishes, custom-made features, the marrying of past and present, along with the use of sustainable building materials and integration of technology, are nothing short of marvellous – and we couldn’t be prouder.

“Each of these projects and people play a special role in shaping the fabric of their regions and putting our state on the map as arguably boasting the best in the business, no matter what challenges confront them.

“Congratulations to all our 2024 Queensland Housing and Construction Awards winners. We can’t wait to see what our 2025 program brings.”

The crowd wrapped up the night snapping away in the photo booth, and hitting the dance floor as Redtie rocked the stage. 

WHY COMPOSITE WALL AND CEILING LININGS ARE THE PERFECT CHOICE FOR QUEENSLAND BUILDERS

When building in Queensland, it’s not just about creating something that looks good – it’s about making sure it lasts.

With a climate that’s both tropical and subtropical, Queensland can throw a lot at a home: heavy rain, humidity, pests, and even the risk of bushfires. Choosing the right materials for the job isn’t just a nice-to-have, it’s a necessity. That’s where PermaTimber’s composite Interior Wall and Ceiling Lining range comes in.

What makes PermaTimber stand out, is its versatility. Builders can install the pre-finished range straight away for a fast, flawless finish, or paint them for projects that require customisation. This flexibility not only ensures a sleek, high-quality result straight out of the box but also offers the option to match specific design visions without compromising on durability. Whether you want a ready-made solution or a blank canvas to create something unique, PermaTimber has you covered.

Queensland is no stranger to heavy rainfall and high humidity, which can wreak havoc on traditional materials like timber and plasterboard. These materials are prone to warping, mould, and general deterioration when exposed to moisture. Composite materials, on the other hand, are waterproof. They won’t absorb water or warp, making them perfect for Queensland’s wet and wild weather. Using composite linings, you can ensure the long-term durability of your walls and ceilings, which translates to fewer repairs, less maintenance, and more satisfied clients.

PermaTimber’s Interior Wall and Ceiling Lining range resists cracking, fading, and deteriorating under harsh conditions. Unlike timber, composites are also completely termite-resistant—a huge win in Queensland, where termites can cause thousands of dollars of damage before you even notice them. With composite linings, you don’t have to worry about these tiny homewreckers gnawing their way through your carefully built walls.

Let’s not forget about aesthetics. Just because something is practical doesn’t mean it should be boring, right? One of the best things about composite materials is that they are as stylish as they are functional. PermaTimber’s range of interior wall and ceiling linings come in a range of textures, finishes, and colours, giving you the flexibility to create a look that suits your project’s vision—whether that’s sleek and modern, rustic charm, or a natural wood-look finish without the hassle of timber.

For builders who want to finish a space with an eye-catching, modern look that doesn’t require constant upkeep, PermaTimber’s

product selection is the way to go. And let’s be honest, there’s something undeniably satisfying about a product that looks fantastic and does the job better.

If there’s one thing builders always appreciate, it’s efficiency. Time is money, after all, and the longer it takes to install materials, the more costs pile up. PermaTimber’s interior wall and ceiling lining products, like QuickBoard Convex 20, are designed to be lightweight and easy to install, reducing labour time and making the entire construction process smoother.

Unlike heavier traditional materials like concrete or timber, composites are far easier to transport and handle, which means less physical strain on your crew and faster project completion. And who doesn’t want to wrap up a project faster without sacrificing quality?

But it’s not just about speed. The lightweight nature of composites also means less structural stress on the building itself, making it an ideal material for renovations or retrofits where load-bearing considerations come into play. You can give a space a modern facelift with minimal effort while still ensuring that it’s strong and resilient.

When you weigh up the options, PermaTimber’s composite wall and ceiling linings check all the boxes for builders in Queensland. So, if you’re looking to futureproof your projects while giving them that polished, high-quality finish, PermaTimber composite wall and ceiling linings are the alternative, clever choice. Your clients will thank you. And you? You’ll get the satisfaction of knowing you’ve built something that truly lasts in Queensland’s one-of-a-kind climate. 

PermaTimber is here to help you take your project to the next level. Ready to build better?

The new Design and Construct –Commercial Building Contract

Master Builders has released a new free design and construct contract for commercial projects for members on its eDocs platform.

The Design and Construct – Commercial Building Contract (DC-CBC) is a lump sum contract developed to be used for the design and construction of commercial building work in Queensland.

In addition to constructing the works, the contractor is responsible for carrying out the design requirements for the works to meet the principal’s project requirements. The parties can also include agreed tender clarifications which will take precedence over the principal’s project requirements.

While the DC-CBC uses the Master Builders’ Commercial Building Contract as a foundation (which is also available for free to members on eDocs), the DC-CBC includes several new features so that it can be used for a variety of different sized projects.

The appointment of a superintendent

The parties can agree that a superintendent will administer the contract, and that the superintendent will act as an agent for the principal in respect of receiving payment claims, and giving payment schedules, on behalf of the principal under the Building Industry Fairness (Security of Payment) Act 2017 (Qld) (BIFA).

The principal will be responsible for ensuring that the superintendent:

• is appropriately qualified and competent to administer the contract given the nature and size of the works; and

• acts honestly, independently, reasonably, and in good faith in the performance of their roles and functions under the contract.

The principal will be in breach of the contract if it fails to ensure the superintendent complies with these requirements.

Separable portions

The parties can agree to break down the works into separate portions, each with its own agreed:

• scope of work,

• date for practical completion,

• amount for security,

• rate for liquidated damages,

• limit for liquidated damages, and

• rate for delays costs.

They can also agree that parts of the works can be handed over to the principal before the entire project is completed.

Project trust accounts

Where the contract is subject to the project trust account requirements under Chapter 2 of the BIFA, the parties agree that:

• payments by the principal must be made into the project trust account, and

• retentions withheld by the principal must be held in a retention trust account.

These requirements will only apply when the project falls within the bounds of Chapter 2 of the BIFA.

Limitation of Contractor’s liability

In addition to the usual releases included in the Commercial Building Contact, to the maximum extent permissible at law, the parties to the DC-CBC can also agree to cap the contractor’s liability to a pre-agreed amount. For example, the parties may agree that the contractor’s liability is capped at 50 per cent of the contract price.

However, the limit will not apply where the law otherwise prohibits such a cap and does not apply to claims brought against the principal for personal injury or death.

Members who would like further information on the new DC-CBC can contact Members Legal for free under their membership. 

In addition to constructing the works, the contractor is responsible for carrying out the design requirements for the works to meet the principal’s project requirements.

Navigating Insurance Claims –A Loss Adjuster’s Guide

Master Builders Insurance Services (MBIS) liaises with insurer partner panel providers to ensure you get a fair and reasonable assessment for every claim. The team has collaborated with global loss adjusting company McLarens to guide you through the role of a loss adjuster, sharing how they can help you at claims time – and how you can help them help you!

DEBRA KERR MASTER BUILDERS MANAGER – INSURANCE CLAIMS AND THE MCLARENS CONSTRUCTION BRISBANE DIVISION

What is a loss adjuster?

A loss adjuster is an independent claim specialist, appointed by insurers to handle a claim from start to finish. This involves reporting the facts of a loss so that insurers can determine whether the claim is covered and how much they should pay.

McLarens is a highly-regarded loss adjusting firm, specialising in major and complex claims. Their specialist construction team have facilitated the settlement of many of our members’ contract works claims over the years.

Their construction adjusters shared these general tips to help ensure your claim goes as smoothly as possible.

Report your claim early

They say that the first 24 hours of a murder investigation are the most crucial, and the same may be said for your insurance claim!

All too often, we see claims submitted weeks and months after the loss has occurred, losing key pieces of evidence that would help the loss adjuster understand how the claim came about. This makes it more difficult for the builder to track what they have spent on repairs.

Whether it’s hail damage, break and enter, or a total loss fire, it’s in the builder’s best interest to get all the assistance available early on. Contacting MBIS as soon as possible often means the loss adjuster can get to your site quickly to assess the situation and confirm what you will be able to claim, before you have incurred any major costs.

Retain evidence

Whether it be photographs showing the height of a flood, a section of pipe that your subbie forgot to crimp, or a crowbar used in a break-in, securing evidence early on is crucial.

Insurers often ask the loss adjuster to report on the cause of the damage as part of their investigation. When critical pieces of evidence are no longer available, the loss

adjuster’s investigation takes longer, and this can delay the early stages of your claim.

If another party is responsible for the damage, evidence can make all the difference when it comes to recovering from the responsible party and lowering the claim costs a builder has to declare at renewal time.

Know your contracts (and your policy)

Builders aren’t expected to know their contracts inside out but having a general understanding of the insurance requirements is important and can save a lot of time.

For example, did you know that under many residential renovation contracts, a client (the homeowner) is responsible for insuring all pre-existing property (building and contents) during the construction period?

There are certain exceptions to this, including if the builder has purchased an add-on for the existing structure cover or when the damage has been caused by the builder’s negligence; but this is often overlooked and can result in a very unhappy homeowner.

The same can be said for the builder’s insurance policy. Knowing the maximum project value, maximum project period, and the different excesses and exclusions that apply to your policy can save you a headache down the track.

Mitigate your loss

All too often, loss adjusters see situations where initial damage occurs, but preventative measures aren’t taken to ensure the damage doesn’t spread or worsen.

A builder will not be criticised for carrying out reasonable and necessary works to contain, suppress, prevent, or protect their works from imminent damage, as long as they keep evidence of the damage (see ‘retain evidence’ section).

Examples include hiring drying equipment to prevent mould growth following water ingress, installing props to prevent damaged works from collapsing, or installing tarps to a damaged roof to prevent water damage to the works below.

Whether it’s hail damage, break and enter, or a total loss fire, it’s in the builder’s best interest to get all the assistance available early on.

In fact, mitigation is written into many insurance policies as a condition that must be complied with and is listed as a contractor requirement in most construction contracts, from minor to major works.

While it’s important to lodge a claim before carrying out any significant repairs, taking immediate steps can help to prevent further issues such as liquidated damages and site costs associated with delays that the builder’s policy may not cover.

This proactive approach can also prevent delays to a claim and ensure that it is processed quickly and efficiently.

Track your costs

Often, the contract will list the contractor as the party responsible for repairing damage to their contract works, regardless of fault. This continues during the construction period and into the contract’s defects liability period.

This means that contract work claims are usually settled based on the actual repair costs incurred by the contracted builder. Make sure that the repair costs are correctly separated from ongoing construction costs and allocate a cost code to the repairs if the costs are significant.

Builders need to keep track of all invoices, dockets, timesheets, and site diaries associated with the repairs and submit these to the loss adjuster so they can calculate the loss and arrange for their insurer to settle their claim.

Communication is key Keeping communication open and being transparent throughout the life of a claim can make a massive difference to the result.

An incident on-site can be hugely stressful, leading to delays and incurred costs. However, effective communication with the loss adjuster ensures that they and the insurance company fully understand the details of the claim, including the extent of damage and the circumstances surrounding it. When the loss adjuster has a clear picture, they can provide accurate details to the insurers in their reports.

Insurers prefer to understand the extent of the risk as early as possible – after all, nobody likes surprises, and insurance companies are no different. If there are additional damages or costs that haven’t been clearly communicated, it can lead to complications and delays. Maintaining consistent communication can prevent these issues and keep a claim on track. 

If you have any questions, please contact the MBIS Claims Team or your Account Manager on 1300 131 326.

To find out more about how McLarens can help, visit mclarens.com/expertise/construction-engineering

MODERN METHODS OF CONSTRUCTION –A NEW WAY OF THINKING

Let’s look at the state of play for our industry. A housing supply shortfall, an enormous pipeline of vital community infrastructure projects before us including hospitals, schools, and those for the 2032 Brisbane Olympic and Paralympic Games.

At the same time, labour shortages and weather events are blowing out construction programs. The pressure is on to find ways to become more productive, streamline building practices and get the best ‘bang for buck’.

Increasingly, government and industry alike are turning to Modern Methods of Construction (MMC) as the solution.

MMC is an opportunity to boost productivity; not only to increase the supply of housing and community buildings, but also with the promise to improve quality and safety in construction.

As a response to the labour shortage, MMC is viewed as an opportunity to shorten project timelines, reduce the need to find more labour, and open up opportunities for people with different skills and abilities to join our industry. It can provide a way to better manage risk such as severe weather which can blow out construction timelines, realise sufficient benefits in waste management, and is an opportunity to address the growing push for improved environmental performance, such as net carbon targets. Looking forward it may also provide opportunities to reduce costs.

There are many definitions for MMC and many practices that come under the banner of industrialised or off-site construction. Current ‘modern methods’ across our industry mostly include modular

or volumetric building – building whole buildings off-site and transporting them to site once complete.

Looking forward, MMC could increasingly include new components and materials (e.g. kit of parts) and automation and digitalisation (e.g. 3D printing, AI etc.). In time, it is also possible that MMC will even extend into new business models for construction businesses.

However, there are challenges in adopting more MMC practices – and government support is needed. This includes limited access to well-located factory land, matching traditional financing and payment schedules with offsite programs, and the risk to builders in handing over significant project stages to an off-site subcontractor.

There are also challenges in market acceptance and perception of poor-quality stemming from the history of the ‘donger’.

Government is already showing leadership in this space, with QBuild, alongside the Queensland Government Architect, working to deliver a program of housing using MMC. The program aims to streamline the design and delivery of modular housing throughout the state. Many of the eleven MMC suppliers working in the program are Master Builders members and are working to help broaden the wider industry understanding of MMC.

An expression of interest program is now underway to expand the government’s pool of MMC builders and Master Builders is calling on the new government to continue the work under the program. 

INTRODUCING THE LYSAGHT DESIGN SOLUTIONS GROUP (DSG)

Lysaght offers the expertise of the Design Solutions Group (DSG)—a dedicated team of subject matter experts providing comprehensive support to the building and construction industry. Primarily focused on the specification range of LYSAGHT products, DSG delivers market-leading solutions tailored to meet unique building project requirements. DSG also supports the Fielders specification product range, which can be supplied by Lysaght in Queensland.

The DSG is transforming the way Lysaght approach how architectural and engineering projects are conceived, designed, and implemented into building structures.

Comprising a national network of chartered structural engineers and experienced architectural business development managers (BDMs), DSG serves as a conduit to combine world-class product design, manufacturing, delivery, project, and sales support resources for the benefit of building and construction industry stakeholders nationally.

What sets the DSG apart is the synergy it creates. By bringing together a dedicated team of architectural and engineering subject matter experts, it fosters an environment of enhanced market connections, knowledge sharing, and industry networking, aiming at setting new industry benchmarks.

Nathan Jack, National Manager—Design Solutions Group explains, “the intent of the DSG is to partner across the building and

construction value chain and deliver leadingedge product and design solutions.

“Our commitment is to provide a seamless, industry-leading customer experience that provides real value and support to building design and construction professionals throughout the project life cycle.”

The DSG primarily focuses on supporting a suite of distinguished “specification” product ranges, which includes preeminent products such as ARAMAX structural cladding, FreeForm cladding, KingFlor and BONDEK structural decking, the Finesse and ZENITH premium cladding ranges, commercial façade systems such as AZURE and HORIZON, innovative SUPABRIDGE integrated bridging and insulation system, and the high performance PERMALITE aluminium cladding and structural range. These products are manufactured from leading BlueScope coated and painted products, such as COLORBOND steel,

DECKFORM steel, and ZINCALUME steel.

DSG Lysaght envisions adding unparalleled value to its stakeholders and partners in the building and construction industry. With an unwavering commitment to best practices, the group’s emphasis is on engagement across all architectural, engineering, and builder domains.

Furthermore, DSG stands as a testament to Lysaght’s dedication to market evolution by acting as a catalyst for market-driven impact on specification and innovation of products and solutions.

DSG’s aim is to provide a comprehensive support system across all stages of the building cycle.

• Architect and engineer support: From enabling architects to realise their design intents with our wide product range, to supporting structural engineers in designing efficient structures, DSG

promises holistic project support to the key stakeholders.

• Builders and developers: Supporting conceptual design development and early contractor engagement to demonstrate market leading solutions in steel.

• Product and value chain support : Bridging gaps between Lysaght, clients, installers, and other stakeholders, DSG seeks to ensure seamless project execution, while highlighting the nuances of project responsibilities, product compliance and risks associated with product substitutions.

• Documentation assistance: DSG provides an array of services, from offering design alternatives and product choices to technical reviews and detailing the materials being considered to compliance documentation.

• Builder engagement: Not only does DSG

provide insights into tendering builders but also can advise on preliminary pricing, support availability, and recommended installer details.

• Installer recommendations: DSG ensures that the best hands are on deck by providing a curated list of recommended installers for the range of roofing, walling, and metal decking products.

Supporting these aims, DSG boasts in-house expertise in:

• Product solution development, encompassing project / product aesthetic, structural and durability requirements.

• Structural design optimisation of composite steel-concrete floor designs.

• Product recommendations tailored to project needs.

• Real-time R&D and rapid product

prototyping to meet project needs leveraging our NATA accredited material testing facilities.

• CAD drawing and BIM content.

• Project timeline formulation and material delivery integration.

The Lysaght Design Solutions Group is more than just a service—it’s a movement toward redefining standards, innovating solutions, and ensuring that every stakeholder not only gets the best in class service but also becomes a part of a transformative journey in the realm of construction and design. 

Sunkids Childcare Centre – FreeForm® roofing

Cairns Convention Centre – ZENITH DOMINION® wall cladding

HIGH FIVE

PALA wraps up stellar 2024 Awards season as Queensland’s House of the Year

Plenty of adjectives have been used to describe PALA.

“Special, wow-factor, amazing, secondto-none” and “complete luxury with a great finish” were among those proclaimed by our panel of judges for the 2024 Queensland Housing & Construction Awards, before they bestowed the coveted crown of Colorbond House of the Year at a glittering event at The Star, Brisbane on 19 October.

In August, the Mermaid Waters home was hailed “a beacon of modern construction,” with Havendeen applauded by the judges for the “perfect execution of the build,” as it swept the pool with four gongs at the Gold Coast Housing & Construction Awards, including House of the Year, Best Residential Kitchen, Best Residential Swimming Pool, and Individual Home from $5 million up to $10 million

Amid all the accolades, Havendeen directors Rob and Tui McKinnon have their own way of describing the property they and their two young boys enjoy.

Speaking to Master Builder at the Queensland Awards ceremony, Tui said she was “over the moon.”

“This is our family home, so I know how special it is. I’m just so happy for the team ... the reaction tonight was just pure joy.”

Designed by renowned architect Joe Snell

from Studio Snell and developed and built by Havendeen Projects, PALA was built predominantly with the needs of the resident McKinnon family in mind. Meticulous planning and attention to detail was vital in ensuring its execution realised their vision.

Studio Snell were engaged to craft a building which delivered construction technologies and standards of finish not often seen in the surrounding area, bringing with it a new perspective to popular canal front living on 46-metres of water frontage.

Sitting closer to the street, the home fans out on the large wedge-shaped, north-east facing 1113m² waterfront block, increasing in width towards the water, while maximising the outdoor areas.

The wedge shape posed a challenge to the team, demanding difficult junctions and angles – which have arguably resulted in the greatest triumph in construction terms through the seamless transition of materials.

Maximising the longevity of the building was the motivation behind the incorporation of the underground basement, three suspended post tensioned concrete slabs and vertical elements including precast panels and expressed steel elements.

The basement is itself a marvel. The 324m² space houses five carpark bays, including one for the home’s namesake, a large storeroom which

could be repurposed as an air-conditioned gym, and a much talked-about golf simulator.

“The use of precast panels is not common in single dwelling residential builds, and was a challenging aspect of the project,” Tui said.

“With 22 panel installations in total, the tallest being 12.7m high and the heaviest weighing 15.6 tonnes, meticulous planning with all parties and stakeholders involved ensured the installation went smoothly.

“A feature detail is the timber print panels to the lift core, which required Havendeen at the precast yard lining the steel precast beds with Oregon timber to achieve the desired look.”

The aesthetics of the building are cohesive inside and out, with a focus on natural and substantial materials to support the strong and expressed structure of the building.

The exterior sets the building apart. Designing the curved, sculptural façade, the team married layered materials, landscape and colour to overlay the pedestrian and vehicle access points, without needing to use street fencing.

The precast panels also sweep across from the street to embrace the full width of the garden, waterfront, and city views, while the rear façade provides shade to the interior and exterior spaces.

The natural flow of the building orientates towards the outdoors. The award-winning

The wedge shape posed a challenge to the team, demanding difficult junctions and angles –which have arguably resulted in the greatest triumph in construction terms through the seamless transition of materials.

heated 12m resort-style pool boasts a swim-up bar and water fountain behind the day beds, while the expansive covered BBQ alfresco with fire pit is the epitome of an entertainer’s delight. Both form a central garden and lawn space which takes full advantage of its setting, while the rooftop entertaining space offers 360° views of its surrounds for special events.

Council flood storage requirements were addressed through the construction of a suspended structure. An innovative steel retaining edge detail was created for the water facing block work, delivering a seamless infinity lawn aesthetic. The unique and tiered design also negates the need for a balustrade – while a trampoline embedded in the lawn amps up the fun for the kids.

Indoors, PALA boasts a series of interesting and unique living spaces. The heart of the home is undoubtedly the Gold Coast’s 2024 Best Residential Kitchen , featuring a stunning 12-metre void, drawing up the eye and flooding the interior with natural light. The butler’s pantry is also fully equipped, essentially functioning as a second kitchen.

The living areas ooze luxury, including a realwood fireplace, a temperature-controlled wine cellar, and motorised window treatments. A black stone bath adorns the master ensuite, while custom joinery, a limestone counter and linen seating feature inside the walk-in robe. All five bedrooms, six bathrooms and two powder rooms boast stunning finishes and creature comforts too numerous to list, with a steam room and sauna, custom full home automation system, and a pontoon and jet ski dock, completing this dream property.

Asked which feature was her favourite, Tui pointed to functionality.

“Every room in this house – except for the bar – gets used every day, and that’s probably one of the best features as parents ... otherwise, the bathroom’s fantastic, too.”

MEMBER DISCOUNTS

ST JOHN AMBULANCE

We have teamed up with some great industry partners to help your dollar go further.

ENDOTA

Master Builders is proud to join with new member benefit participant, endota, to deliver special offers to help nourish your body, mind, and skin.

With a sustainable and environmental focus, endota has developed COSMOS certified and results-based skincare, perform treatments in spa, educate beauty therapists through their certified wellness colleges and offer a complete hub of wellness tools to their customers and members.

Master Builders members can receive 8 per cent off gift cards, offering a range of nourishing endota experiences – perfect for Christmas!

endota is also offering our members 15 per cent off selected products* and the endota Retreat for $299 (usually $365) for 12 months*.

*T&Cs apply. Visit mbqld.com.au/membership/member-discounts/endota

One in three people do not know what to do in an emergency. During the busy holiday season with everyone out and about, it’s important to know how you can help if someone needs first aid.

Master Builders members can access discounted first aid training, products, and more at St John Ambulance Australia.

Members can receive a 15 per cent discount on first aid and CPR training and first aid products (excluding defibrillators), 10 per cent off the G5 defibrillators and defibrillator bundle deal, and $45 discounted corporate fee for restocking first aid supplies, plus much more.

Visit mbqld.com.au/membership/member-discounts/st-john-ambulance

SMYTH FINANCIAL

Master Builders is pleased to welcome Smyth Financial as a new member benefit participant to offer members with a special offer on their services to get your business wheels turning faster.

Smyth Financial specialises in asset finance solutions tailored to meet the unique needs of tradies. Whether you’re a residential or commercial builder, roofer, tiler or any other trade professional, they understand that having the right vehicle is essential to your work. They focus on providing fast and efficient financing for utes and cars, ensuring you have the tools you need to get the job done without delays.

For any Master Builders member that Smyth Financial provide finance for (i.e. settle a deal), they will provide the member with a prepaid gift card for $250.

Simply mention your membership number to Smyth Financial and you’ll get a pre-paid gift card once finance is provided.

Visit mbqld.com.au/membership/member-discounts/smyth-financial

These are just some of the great deals available to Master Builders members. For a full list of discounts and special offers, visit mbqld.com.au/member-discounts

Construction Works and Public & Product Liability Insurance

THE PLATINUM PROTECTION YOU CAN COUNT ON

Our Platinum Protection Construction Works and Public & Product Liability policy for builders is the smart insurance choice you’ll be glad you made if the unexpected happens.

 Policy coverage for an 18-month construction period*

 $20M limit for Public & Products Liability*

 Automatic on-site tools cover of $20,000* included in Construction Works

 Ongoing Product Liability protection for completed works while your policy remains in force*

 Lower policy excesses as standard*

 Policy and payment options available*

Supported by one of Australia’s largest insurers, our policy protection is designed to meet the specific needs of our members. Plus, we have a dedicated claims team to help you when you need it most.

SPONSOR SPOTLIGHT

Erlandson Finance Group

Established in Toowoomba, Erlandson Finance Group is a local family-owned business and a trusted financial partner of Master Builders. The team specialises in providing tailored financial solutions for the building and construction industry, offering services ranging from equipment financing to commercial property loans. Their deep understanding of the industry’s unique needs ensures that they can deliver personalised and efficient service.

Their key products include construction loans, equipment financing, and working

Samios Projects

Samios Projects are a 100 per cent Australian family-owned business, with headquarters in Queensland.

Since 1947, Samios has been supplying the construction and plumbing industries with fixtures and fittings, appliances, and professional products. Their dedicated project team are industry experts with many years of experience in product fit-for-purpose to the construction and development industries. They offer assistance to architects, developers, builders, plumbers, and interior designers.

wilson/ryan/grose has been serving Queenslanders for almost 130 years. With offices located in Townsville and Maroochydore, they are committed to regional Queensland, providing specialised advice. The regional focus means they understand the difficulties and opportunities faced by their clients, which may differ from those in metropolitan areas.

The team is there for you when it comes to construction issues and can assist with everything from preparing contracts and sub-contracts, troubleshooting, training, all

A spotlight on some of our great sponsors; make sure you support the companies that support our industry.

capital solutions designed to help businesses manage cash flow and expand operations. Additionally, they offer competitive rates and flexible terms to meet the specific requirements of your clients wishing to build their dream home with you.

For Master Builders members, they are pleased to offer a free consultation to come in for a coffee and chat about your personal and business finance needs, or how they can support your clients with financing their dream builds.

Erlandson Finance Group has been

recognised with multiple industry awards, including the Construction Financial Services Excellence Award in 2022. Their dedicated team of experts is renowned for their in-depth industry knowledge and exceptional customer service. 

Discover how Erlandson Finance Group can support your business. erlandsonfinance.com.au

Products are carefully selected to be strong, functional, and offer enduring style that will last the test of time. Samios Projects offers the latest innovations from Europe and global influences, along with sustainable, environmental and energy-saving features and solutions. The team supplies products ideal for a wide range of projects, spanning hotels, apartments, multi-residential, hospitals, government, resorts, motels, commercial, office buildings, aged care, holiday parks, education, health, and luxury homes.

With 34 branches across Australia, warehousing, and their own dedicated fleet of delivery vehicles and drivers, Samios Projects ensures high-quality service and a seamless procurement process. Showrooms are located in most capital cities across Australia, affording customers the opportunity to view products and leading brands in bathroom fittings and fixtures, and electrical appliances. 

linkedin.com/company/samiosprojects

aspects of dispute resolution, plus preparing and responding to payment claims, schedules and adjudication applications.

Partner in Charge of the Building and Construction group, John Carey, has been practising in this area for over 30 years. He has an interest in project delivery methods and ensuring projects are properly documented.

John is also a registered adjudicator under the Building Industry Fairness (Security of Payment) Act. His vast experience covers assisting with the development of

procurement procedures and structures, drafting probity plans, probity and tender assessment reports, and attending at tender briefings, interviews, workshops, and evaluation panel meetings. 

Working alongside John is Solicitor, Riley Milton. Riley’s experience extends to the building and construction industry, government and infrastructure, and major projects. www.wrg.com.au

BUILDING A MORE TRANSPARENT FUTURE FOR OUR INDUSTRY

Master Builders is spearheading efforts by the National Building Products Coalition to transform the way product data is created, stored, and exchanged, enhancing reliability across the Australian construction industry.

The Coalition is an industry alliance that has come together to help advance the implementation of the National Building Product Assurance Framework, born out of the Building Confidence Report.

The most recent work of the Coalition is industry guide, Traceability and Digitalisation of Building Product Information.

Among the Coalition’s leaders and most passionate advocates is Master Builders General Manager – Policy and Advocacy, Dyan Johnson. Dyan is a driving force behind the writing of the guide, having officially launched it at the Master Builders Victoria Product Assurance Summit in July, and delivering keynotes at building product leaders’ forums in Sydney and Adelaide.

“With so many information requirements on our building products – safety, assurance, embodied carbon, recycled content, and modern slavery, as a start – we need smarter, more productive ways to move trusted information through the supply chain. The guide provides the foundational elements to begin to achieve that,” Dyan said.

“There is a clear need for agreed minimum standards for building product manufacturers supplying the Australian construction industry to follow in relation to the creation, management and exchange of product information. This makes it possible for the industry to efficiently share reliable and trusted information about building products in a consistent way.”

What is digital traceability?

Put simply, digital traceability is the marking of products. All related testing, inspection and certification information is placed into a concise digital data framework, making for easy, reliable access along the supply chain.

Information needs to include a description of the product, its characteristics and attributes, evidence supporting its appropriate use, details of the manufacturer, and installation instructions.

In the construction industry, it allows for data to remain attached to products as

they move from the point of manufacture to supply and installation in the built environment and beyond, available through construction, any time maintenance is carried out, and ultimately, if a product is reused or recycled.

“Building product traceability and identification allows all participants across the building supply chain to efficiently share reliable and trusted information in a consistent way,” Dyan said.

“It helps to address the lack of certainty that the building products specified and ordered

Dyan launching the guide at the Product Assurance Summit

L-R - Rodger Hills Building Products Industry Council, Dyan Johnson Master Builders Queensland, Michaela Lihou Master Builders Victoria, Bonnie Ryan GS1 Australia, and Brett Hyland NATA, at the summit.

are the ones that are delivered to site. It works through international standards to increase transparency as to the global knowledge on a product’s performance.”

Benefits of digital traceability

“For the construction industry, digital traceability allows manufacturers and suppliers to communicate verifiable information on a product’s performance and compliant applications, which is then accessible at key touchpoints along the construction supply chain, including design, specification, installation, certification, and occupancy,” Dyan said.

“Traceability also provides greater reassurance for those in charge of procuring and installing building materials, because

Among the Coalition’s leaders and most passionate advocates is Master Builders General Manager – Policy and Advocacy, Dyan Johnson

they will have evidence of where and how a product is appropriate for use. This will help manage construction risks, improve building safety, bring greater certainty to regulatory compliance, and help prevent expensive disputes and delays at the point of building sign-off and beyond.”

As the housing crisis and labour shortages continue to squeeze the industry, traceability also has the potential to boost efficiency and productivity, as the data only has to be provided once.

Having better information at hand could speed up decisions when products must be substituted for unavailable materials on site and allow for greater acceptance of new and innovative products. Building owners are also better informed when it comes to maintenance.

Drivers for change

There are a growing number of environmental and social requirements in addition to current regulatory requirements that will drive an increased need for digital traceability.

“New federal legislation around Climate Risk reporting will require large entities to report on their climate-related risks and opportunities across their supply chains. So,

if you are subcontracting for a large builder on say a new store for a large supermarket chain, you’ll find you will need to provide more detailed information on the products used in building work,” Dyan said.

“Improved traceability will also help in meeting growing environmental and social requirements in areas such as embodied carbon, the circular economy, and modern slavery.

“There’s also growing demand for building manuals that can be handed to owners on completion, so that information isn’t lost over the lifetime of the building.”

Achieving digital traceability

Dyan said the technology and standards already exist to implement digital building product traceability – and progress has been made.

“What is needed for the construction industry to move towards full digital traceability is a shared understanding on what information needs to be shared along construction supply chains and what form that information should take.” 

To learn more or to download the industry guide visit the National Building Products Coalition website at bit.ly/traceablility

5 MINUTES WITH...

We catch up with a couple of people in our industry for a quick chat to see what they’ve been up to.

STEPHEN AMOS AND PATRICK HAGEDOORN

Director, and Apprentice – Merkara Homes

His reputation as a proactive and reliable team player earned Merkara Homes’ Patrick Hagedoorn the 2024 Sunshine Coast Apprentice of the Year Award – while Director Stephen Amos himself won the Brisbane WorkSkills competition twice, and a silver medal at nationals, as a QMBA Group Apprentice back in the day.

What drew you both to the industry, and how did you get your start?

Patrick: I used to help my dad on weekends and school holidays at his industrial waterproofing business. Dad suggested I approach Stephen about a carpentry apprenticeship; Stephen has done a lot of renovation for our family.

Stephen: When I was 21 my grandmother gave me a photo of me sitting on top of my cubby house with a big smile, my two front teeth missing and a hammer in one hand, proud of my handywork. I got my start in the 80s when Mr Don Roberts QMBA Apprentice Master took a punt on this skinny little bloke that other big names in the industry at the time had knocked back.

Stephen: Tell us about establishing Merkara Homes and growing it to the successful business it is today. From about 10 years old I wanted to be a builder. The company name comes from the S.S. Merkara, the first Royal Mail ship to Brisbane that my relative arrived on from England in 1876. I set up Merkara Homes in 1992 when I married my wife, Leigh. Leigh took on the bookkeeping and I predominantly subcontracted ‘til about 15 years ago when I completed my Certificate IV in Building and gained my Builder’s Licence. I joined Master Builders about 20 years ago and find the services they provide a great help.

Patrick: What have you enjoyed most about your carpentry apprenticeship so far?

I like to create things, and seeing a project built from the ground up to completion is

satisfying. I like the fact that no two jobs are the same, so work is not repetitive.

Patrick: What’s the biggest challenge you have faced and overcome in the last three years?

Every day has its challenges, but I have learnt from my boss to problem-solve and find the most suitable outcome. When completing renovations, there is always something unexpected that you must work through to make the project work to plan.

Stephen: What is it about Patrick that inspired you to nominate him for the Apprentice of the Year Award?

Patrick has always shown potential as a carpenter, and a willingness to take on a challenge. He is always happy to try something new and working with me he has done everything from carpentry to concreting, tiling, plastering, laying cork tile flooring, and painting, and has not once said, ‘that is not in my job description’.

Patrick: Tell us about the moment you won your Award.

I went along that night to see all the other building award category winners. I knew I was in the running for Apprentice of The Year but didn’t expect my name to be called out – and I

definitely was not prepared for a speech!

Stephen: What does it mean to you to see Patrick achieve this success?

Patrick is playing it down, but I know he is chuffed. It’s always great to get a pat on the back… it’s a demanding industry we work in. I’m very happy he has achieved this; from the start of his apprenticeship, he’s had the tradie mindset, and he just needed knowledge and experience.

Patrick: What are your plans once you get your trade?

Once I get my trade qualification I want to keep building domestic construction jobs, and work towards other construction qualifications.

Stephen: What are your hopes for working with Patrick in the future as a qualified carpenter with Merkara Homes?

I have spoken with Patrick about staying on with Merkara Homes when he qualifies and becoming a leading hand carpenter and working his way up. He knows I have big plans for him and his best mate and fellow apprentice, Ryne. I say they’re doing a building apprenticeship, not just a carpentry apprenticeship – I’m investing in their future and my business future. 

L to R: Ryne Brown, Patrick Hagedoorn, Stephen Amos, and Leigh Amos from Merkara Homes at the 2024 Sunshine Coast Housing & Construction Awards

MARK VAUGHAN

Master Builders Regional Manager – North Queensland

With impressive industry experience behind him, we welcomed Mark as our North Queensland (NQ) Regional Manager in September. We sat down for a chat to learn about his journey to the role.

What drew you to our industry, and how did you get your start?

During high school, I completed woodwork as a subject before taking on design and technology as an elective in Years 11 and 12. I enjoyed making things out of timber, and going through the design process opened my mind to explore carpentry as a career. Growing up, I saw houses being built and tradies onsite completing the works. This lit up an idea within me that I would love to pursue a career in the construction industry.

During my senior years in high school, we had an extension done at the family home, where I was able to see the construction process and ask questions about the trade. I completed some work experience with them and was offered a carpentry apprenticeship to commence after I finished Year 12.

Can you share the career path that led you to Master Builders?

After starting my apprenticeship, I had an extensive scope of building works that I was involved in from the ground up to completion. This enabled me to gain knowledge in all facets of construction.

As a fourth year, I commenced my Certificate IV in Building. After completing this at the end of my apprenticeship, I started my own business as a subcontractor, doing carpentry work ranging from project home builds, through to high end / luxury construction.

After numerous years, I worked as a site supervisor role for a large multi-awardwinning volume builder in Sydney for five years and obtained my NSW building licence.

As my career progressed, I moved into a construction manager role with a luxury home builder, developing new strategies and systems to increase productivity and quality assurance while overseeing the construction team. After switching jobs, I worked in project management and supervision, before deciding at the end of 2023 to move to

Townsville to be closer to family.

Arriving in Townsville, I started as a business development manager for a Brisbane- based RTO, working closely with construction business owners and apprentices to grow and upskill the next generation of trades across NQ, FNQ, and Western QLD. During this time, I developed a strong interest in the industry in our region. The opportunity to advance into the NQ Regional Manager role for Master Builders came up – and here I am now.

Walk us through a typical day in your new role so far.

I am still relatively new to the role, but in this short time I have had many interactions with our valued members, stakeholders, and sponsors. I was fortunate enough to have our NQ spring golf day two weeks into the role and this was a great way to interact and get to know a lot of our members. No two days are the same. I am busy helping members with queries, ensuring they get the prompt service and advice they request on any issues they might be facing, enabling them to perform their roles with confidence, knowing Master Builders has their back. I have a strong focus on building relationships and giving members the confidence to come to our office for any help they may need or to simply say hi.

What challenges are you working to tackle to help support the local industry right now?

There will always be challenges in our industry, and I am here to guide and support our members particularly through the changes in the National Construction Code and the ongoing trade shortage issue in the NQ region. I am working closely with members and stakeholders to encourage bringing through the next generation of trades in the construction sector so we can keep advancing the building and construction industry within our region.

Finally, what do you think makes NQ such a special place to live and work?

NQ has an abundance of opportunity and community spirit. Everyone knows everyone and help each other out through both the good and challenging times. The community spirit and friendly nature of our community allows NQ to create opportunities for growth and has excellent education opportunities for our children, promising construction careers and job opportunities. The region is continually growing and is a desired destination for families. 

TOYOTA HALO1, UNLOCK YOUR FLEET'S POTENTIAL

Toyota Halo gives you insights to optimise your operations

Toyota Halo is your complete fleet management solution. It gives you oversight over vehicle health and location2, driver behaviour, logbooking and much more, all in a simple dashboard. Whether you have a few vehicles or a nationwide fleet, your business will benefit by accessing fleet insights from almost anywhere.

With Toyota Halo, your business can optimise its operations and boost its efficiency with oversight on your fleet's location, status and performance.

Ready to get the most out of your fleet with Toyota Halo?

Your Association membership unlocks Toyota Fleet discounts across a great range of Toyota vehicles to help you find the right car for your lifestyle and budget.

To find out more, visit your Toyota Dealer or call 1800 679 247

LOOKING AFTER THE MENTAL HEALTH OF YOUR PEOPLE EVERY DAY

Recently, Master Builders commemorated MATES’ Fly the Flag Day, and participated in R U OK Day, just like many of our members did.

However, we want to remind employers that their obligations to ensure a mentally safe workplace don’t stop there. Employers have a duty of care every day to ensure the psychological health and safety of their workers. This requires them to prevent the risk of harm from psychosocial hazards at work.

Exposure to psychosocial hazards can impact mental and physical health. These impacts can manifest themselves in many different ways, sometimes visible to others, and sometimes only visible to the person experiencing them. These include stress, psychological strain, job burnout,

anxiety, depression, muscular aches and pains, irritability, poor concentration, and disturbed sleep. Workers are likely to be exposed to a combination of psychosocial hazards – some may always be present, while others only occasionally.

It is not always an objective test and just because something might not bother you, doesn’t mean it’s not a risk to others.

In our industry, levels of depression, stress, and anxiety exceed the Australian norm by almost 40 p er cent. Our people report being highly stressed, as having compromised mental health, unsatisfactory levels of worklife balance, and exhibiting very high rates of burnout. This is a major cause for concern.

Psychosocial hazards at work can include high and low job demands, low job control, poor support, poor workplace relationships (including work-related bullying), low role clarity, poor organisational change management, low reward and recognition, poor organisational justice, poor environmental conditions, remote and isolated work, and violent or traumatic events.

The test for whether an issue is a hazard is not based on any one person’s belief about what could cause harm. Psychosocial hazards can create harm through a worker’s experience or perception. That is, it is not always an objective test and just because something might not bother you, doesn’t mean it’s not a risk to others.

Under Work Health & Safety (WHS) legislation, employers must take steps to prevent psychological harm at work. It is not enough to wait for issues to be brought to their attention – they must consciously and deliberately identify hazards and put controls in place to prevent the risk of harm.

Just like physical hazards, employers can identify psychological hazards by undertaking risk assessments, and consulting with their people about potential causes of harm.

Master Builders runs a range of training courses dealing with issues such as managing psychosocial hazards at work, preventing bullying, sexual harassment and discrimination, and trauma and resilience at work.

These courses provide practical guidance on how employers can meet their duties and give you the t ools to proactively and effectively managing these issues.

It’s also important for co-workers to keep an eye on each other and report any concerns to their employer. 

To find out more visit mbqld.com.au/services-andadvice/health-safety-and-environment/mental-health. For advice about your specific circumstances, please contact our WHS team on 1300 30 50 10.

Staff at Master Builders’ Brisbane HQ took part in MATES’ Fly the Flag Day.

WHAT’S HOT

AWARD-WINNING INNOVATION

Exceptional design is about more than aesthetics—it improves how we live and work. Recognised by the Australian Good Design Awards, VENT-A-ROOF exemplifies this innovation. This passive ridge ventilation system seamlessly integrates with various steel roofing profiles, offering superior airflow, energy savings, condensation control, and year-round comfort.

With NCC compliance and zero maintenance, VENT-A-ROOF delivers long-term performance without compromising style lysaght.com

A quick look at the latest products and services that can help you in your business.

THE FUTURE OF BUSINESS MANAGEMENT

BEAMS covers leads in CRM, estimates with CADIMage, schedules, and handles accounts, with the addition of mobile functionality. It is backed by an experienced and dedicated team who are constantly upgrading the package which is in perpetual development.

BEAMS offers the unparalleled knowledge and understanding of a builder to a company director with years of practical, hands-on experience. They are currently the only software provider that integrates the functions of at least nine separate applications required to manage and operate a successful business. With this resource, users can maintain accurate cost control which results in better profits.

BEAMS keeps up with legislation changes including TPar, Super Stream, and Single Touch Payroll and provides full financial reporting, including BAS & PAYG. beamsbuild.com.au

GUARANTEED QUALITY

McHugh Steel is Embracing ISO 9001:2015 Quality Management System Certification which significantly enhances customer confidence and satisfaction. This certification establishes a framework for effectively resolving complaints and ensuring that customer feedback is prioritised.

By implementing structured processes, we drive continuous improvement and foster ongoing optimisation throughout our operations. This commitment to quality not only elevates our service standards but also contributes to long-term success. By adhering to ISO guidelines, we can consistently deliver products and services that meet or exceed expectations, solidifying our reputation in the industry and building lasting relationships with our clients.

mchughsteel.com.au

CONVENIENCE AT YOUR FINGERTIPS

Builders and tradies can now say goodbye to bookkeeping headaches as Xact Accounting launches a dedicated bookkeeping service. For a fixed monthly fee, members can tap into specialist support that not only offers best practice bookkeeping but also how to get the most out of platforms like Buildxact and Xero. Xact’s bookkeeping service offers more than tidy books: it improves cashflow visibility and delivers accurate data for better decisions.

xactaccounting.com.au/master-builders-member-benefits/

NO PROBLEMS WITH PAYMENTS

Say goodbye to messy transactions and hello to seamless payments!

The SumUp Tap to Pay on iPhone and Air Card Reader are designed for hardworking tradies looking to streamline after-hours admin so they can focus on their jobs. Setting up is a breeze— just download the user-friendly app and connect your phone in under two minutes.

Enjoy transparent pricing and a 14-day moneyback guarantee from the delivery date, allowing you to try the SumUp Air Device completely risk-free. Send unlimited monthly invoices, accept payments and deposits on the spot, and customise your invoices to fit your business needs.

This hassle-free solution lets you take payments wherever your work takes you. Order today starting at just $49 sumup.com.au

WITZ IT!

Secure your business cash flow and work confidently, knowing your project is funded and trade within legislative requirements with Witzer – a groundbreaking new software solution.

Developed by top-tier industry professionals, Witzer aims to empower tradies to reduce admin, get paid faster, and improve client communications. Witzer operates by securely holding project funds in an independent trust, releasing them only when both parties agree that the work meets the agreed-upon standards outlined in the contract.

The platform also offers a suite of additional features including progress tracking document management.

Do the work. Submit your claims. Get paid. Don’t risk it – Witz it! witzer.com.au

EASY AND EFFICENT

PermaTimber’s PVC QuickBoard range is making waves. Installed in hundreds of Queensland homes, its durability makes it a no-brainer for any new home builds or renovations. With different profiles available, they add the wow factor to any room! QuickBoard also eliminates the need for painting or sealing, making your job even easier and more efficient. Check out recent projects to see the stunning transformations QuickBoard can bring to your home builds.

permacomposites.com/mb

MANAGE WASTE THE RIGHT WAY

With our expansion into Queensland, we are excited to bring our extensive range of waste management solutions to you. We are committed to delivering reliable service and sustainable outcomes for our customers. Our vision is for a waste free Australia with a focus on innovation and technology to divert valuable materials from ending up in landfill. Our industry leading recycling rates allow us to support our customers in achieving their sustainability goals.

bingoindustries.com.au/queensland

ADVICE

Our panel of industry experts share some of the common questions they are asked.

CRAIG DEARLING GENERAL MANAGER –WORKFORCE SERVICES

Amenities for construction work

From 1 January 2025, principal contractors will need to ensure that improved amenities –including on some projects, designated female toilets – are reasonably available on site.

The Work Health and Safety (Amenities for Construction Work) Amendment Regulation 2024 sets out these new obligations for:

• Small projects: construction work costing between $250,000 and $7.5 million

• Large projects: construction work costing more than $7.5 million, and

• Multi-level projects: buildings with at least four levels of a structure, not including ground level.

What requirements are there for my site?

The requirements state that:

• There must be at least one toilet for each 15 construction persons. A construction person is defined as a principal contractor or worker who is performing construction work.

• This toilet must be ‘readily available’, for example:

- on a single level building, toilets must be located within 100m of where the construction work is being performed

- on a construction site for a road or a solar or wind farm, toilets are located:

a) within 200m of where the construction work is being performed, or

b) if the construction person has immediate access to a vehicle, a 2km trip by the vehicle from where the construction work is being performed.

New requirements for designated female toilets:

The requirements for the number of designated female toilets you need to supply will depend on the size of your project, and how many construction persons are on site. These must be made available in addition to the one toilet for every 15 construction persons outlined above.

• Small projects with more than 15 construction persons: at least one designated female toilet for every 100 construction persons.

• Large projects: at least one designated female toilet for every 100 construction persons.

• Multilevel construction, in addition to the Large project requirements above (where applicable):

- at least one toilet and one designated female toilet on at least each of the following:

a) ground level

b) the fourth level above ground (not counting ground level)

c) every third level after the fourth level

Remember, if you’re seeking professional advice, call Master Builders 1300 30 50 10

d) the fourth level below ground (not counting ground level), and e) every third level below the fourth level.

The Regulation also states that female toilets must have access restricted so that they can only be used by females, and must:

• as is practical, be close to standalone non-designated toilet/s

• be accessible by the female construction person without having to enter a block or room containing a cubicle or urinal that may be used by a male construction person

• have a sanitary bin immediately adjacent to the toilet. 

To find out more, please contact the Workplace Relations team on 1300 30 50 10.

TRAVIS WOODS TECHNICAL ADVISOR –BUILDING SERVICES

Tiling Basics

Adhesive coverage

Contact coverage percentages are required to the underside of tiles in all substrate situations and environments. A minimum coverage of 90 per cent is required in wet areas and external areas underneath each placed tile in accordance with AS 3958: 2023 Installation of ceramic and stone tiles Table 5.6.5.2.

Contact coverage

Application of adhesive by the notched trowel method will produce a series of parallel ribs which will require the tile to be moved back and forth perpendicular to the adhesive notches, at least by the width of the adhesive ribs. This will ensure the air pockets and voids are closed over to achieve the required contact coverage.

Preventing efflorescence

Efflorescence inhibitors that are compatible with the selected grout material will help prevent salt deposits forming on the tile surface after any residual water has evaporated. Applying a penetrating sealer repellent to the grout joints can also be beneficial in minimising water entry into the tiling system. Proprietary drainage mats can be used under floor tiles to enable drainage and to minimise the risk of efflorescence.

Movement joints

A tiling system needs movement joints correctly installed to allow for site stresses and differential movement. Structural movement joints and control joints all need to be carried right through the bedding and tile finishes. Movement joints are necessary in areas including, intermediate joints, perimeter joints, horizontal storey heights, tiles abutting other materials, and fixed elements such as columns and walls.

Intermediate movement joints

The spacing of intermediate movement joints cannot exceed a maximum of 4.5-metre centres in:

• External floors, any dimension that exceeds 4.5-metres

• Internal floors, where any dimension exceeds:

- 9-metres where significant temperature change will not occur

- 6-metres for any tiling other than reconstituted stone, if subjected to intense sunlight or rapid changes in temperature, for example underfloor heating, or

- 4.5-metres for reconstituted stone, if subjected to intense sunlight or rapid change in temperature.

Tolerances

The finished tile surface should be flat and true to within a tolerance of plus or minus 4mm measured from a 2-metre straight edge along the horizontal plane. The maximum lippage tolerance between two adjacent tiles on floors and walls will depend on the selected tile profile and joint width, determined by AS 3958 Table 5.4.8.2. For example, flat and polished tiles with a joint width of 1.5mm to 3.0mm cannot exceed 1.0mm lippage. 

IAN GRANT MANAGER –REGULATORY COMPLIANCE

Advertising for work

Are there any restrictions on a QBCC licensee advertising for business?

Under Queensland legislation a QBCC licensee who publishes or causes to be published any advertisement in connection with their business must ensure that the advertisement meets certain criteria.

An advertisement:

• must contain the name of the licensee

• state that the licensee is licensed under the Queensland Building and Construction Commission Act

• state the licensee’s licence number

• must not include or omit information that makes the advertisement false or misleading

• if written, is easily read, and

• if spoken, is no less audible or clear than other spoken parts of the advertisement.

Failure to comply with these requirements may result in the licensee being prosecuted, fined, or subject to disciplinary proceedings by the QBCC.

What does QBCC consider to be advertising?

The QBCC takes a broad view of what activities it considers to be advertising.

For example, the QBCC considers all these items as advertisements:

• websites, social media pages (e.g. Facebook), and online directories (e.g. Gumtree)

• newspaper ads, Yellow Pages ads, radio, and television commercials (including online)

• billboards, posters, brochures, flyers, and business cards

• vehicle signage

• signage at home shows, and

• on-hold advertising (messaging you hear when waiting to speak to someone on the phone).

Are there restrictions on unlicensed persons advertising to carry out building work?

A person who does not hold a QBCC contractor’s licence (e.g. a handyman) can advertise to carry out building work. However, they must state the value of the work they are lawfully entitled to carry out without a QBCC licence in the advertisement. In most cases this will be work valued at $3,300 or less.

Failure to comply with this requirement may result in the unlicensed person being prosecuted or fined by the QBCC.

How to make a complaint about unlawful advertising

Complaints about advertising for building work are investigated by the QBCC. If you become aware of a person unlawfully advertising for building work, you can make a complaint to QBCC through their website, by email, or in person at a QBCC service centre. More detailed information about how to make a complaint can be found on the QBCC’s website.  qbcc.qld.gov.au/running-business/advertising.

TRAINING

Your workers are your lifeblood. Master Builders designs and delivers a range of courses that help move your business, and our industry, forward.

Building Resilience: New Training Courses on building for Floods and Storms

In Queensland, where extreme weather events are becoming increasingly common, building more resilient homes has arguably never been more important.

Master Builders is launching two new micro-credential courses focused on building resilience against extreme weather events: one on flood and water indundation, the second on cyclones and storms.

These courses will deliver participants the knowledge to assess risk, implement effective mitigation measures, and cover practical steps to reduce damage.

Twenty-year industry veteran and JCU Cyclone Testing Station Chief Engineer David Henderson will lead the cyclones and storms course, while respected expert, JDA Co’s James Davidson, will head the flood and water inundation course.

Why building resilience matters

Above the base regulatory requirements in the National Construction Code (NCC), there are measures that builders can take to enhance the resilience of buildings.

David highlights the importance of going beyond these minimum standards.

“For builders, it means that they can help homeowners to reduce repair and rebuilding costs and, perhaps more importantly, help them to return to their homes more quickly after a weather event,” he said.

“Builders can market themselves differently by offering options that go beyond the standard requirements. That is not only

making homes more secure and functional, but it can also lead to savings through energy efficiency and insurance premiums.”

Course details

The three-hour micro-credential courses, priced at just $95 (subject to funding eligibility), will be delivered face-to-face in selected areas, with live streaming options available.

The courses are being delivered under the Better Builder Skills program which is powered by the Queensland Government’s Good People. Good jobs: Queensland Workforce Strategy 2022–2023. 

To find out more and enrol, visit mbqld.com.au/ training/courses/better-builder-skills-program

UPCOMING COURSES

• Accredited Test & Tag⁵* Get the qualification you need to test and tag equipment in your workplace. Brisbane

• • Asbestos Awareness Workshop Understand your legal obligations around removing non-friable asbestos. Livestream

• BIF Payment Claims & Schedules

•

Learn about protecting your right to payment and avoiding hefty fines. Livestream

• Building with Light Gauge Steel Frames Get the practical knowledge and skills required to work efficiently with steel frames and trusses.

• • Business Management for Trade Contractors³*

Apply for your trade contractor’s licence.

• Business Models for Modern Methods of Construction (MMC)¹ Learn about Modern Methods of Construction and how to incorporate them into your business model, such as prefabricated components.

• Certificate III in Construction Waterproofing⁴*

Livestream

Livestream, Brisbane, Hervey Bay

Livestream

Reduce defects and provide better supervision of waterproofing work. Downs & Western

• Commercial Building Contracts Administration Learn the ins and outs of contracts including legislative restrictions, dispute scenarios, project delays, and more.

• • Completed Residential Building Inspectors Course

• Conducting Workplace Investigations

• eDocs Deep Dive (Beginner & Advanced workshops)

• Financial Basics for Construction

•

Livestream

Learn how to undertake residential building inspections. Livestream, Brisbane

Get an overview of how to complete investigations into inappropriate and/or unlawful behaviour at work.

Take a deep dive into our eDocs online platform with a Master Builders eDocs expert. Beginner and advanced options available.

Get an understanding of the financial fundamentals required for businesses in our industry.

• • General Safety Induction (White Card)²* Your must-do construction course.

• • Home Warranty Insurance

• Managing Work Related Psychosocial Hazards

• Microsoft Project Level 1

• • Navigating Social Media¹

• Paying Your People – Avoiding the Pitfalls

• • Performance Management –Managing Employees

• • Prepare Safe Work Method Statements (SWMS)

• Project Trust Accounts

•

• • Residential Building Contracts Administration

• • Silica Awareness

• Unfair Dismissal

Get the practical skills and knowledge to comply with payment of premium obligations and learn how to manage risk in the event of a claim, or potential claim.

Learn about the new regulations and code of practice to comply with new laws and create a safe work environment.

Learn how to manage project scheduling, assign resources, track, and communicate project milestones, and calculate costs and materials.

Learn essential knowledge and skills to effectively utilise social media for your business.

Get a refresher on your obligations under the Modern Award and Fair Work Act 2009 in relation to wages and other conditions of employment.

Learn the practical skills and knowledge required to effectively manage employee performance and develop action plans.

Livestream

Livestream

Livestream

Livestream, Hervey Bay, Townsville

Livestream

Livestream

Brisbane

Livestream

Livestream

Livestream

Learn how to prepare a safe work method statement (SWMS). Livestream

Learn how to set up and manage a project trust account. Livestream

Learn how to correctly complete residential building contracts. Livestream, Gold Coast

Understand the health impacts of silica dust and the fit testing requirements.

Learn how to minimise the risks associated with disciplinary action and terminations.

• Workplace Conflict Mastery If workplace conflicts are affecting your service delivery and job satisfaction, don’t let unresolved disputes hold you back. Master the skills to manage conflict effectively.

CAN’T FIND A DATE OR COURSE YOU’RE LOOKING FOR?

Livestream

Livestream

Brisbane

Course dates may change, or new courses may be added after the publication of our magazine and are subject to available funding at the time of booking. Contact our Training team on 1300 13 60 02 or visit mbqld.com.au/training regularly for real-time information. Livestream workshops will be hosted via ZOOM or Microsoft TEAMS. 1This course is part of the Master Builders Better Builder Skills Program and is a non-accredited micro-credential. This micro-credentialling program project is powered by the Queensland Government’s Good People. Good Jobs: Queensland Workforce Strategy 2022-2023. 2CPCWHS1001 – Prepare to work safely in the construction industry. 3BSBESB402 – Establish legal and risk management requirements of new business ventures. 4CPC31420 – Certificate III in Construction Waterproofing. 5UEESS00174 – Electrical saf1ety testing of electrical cord connected equipment and cord assemblies skill set. *Nationally Recognised Training course. | RTO 30097

EVENTS

We offer a range of events across Queensland for members. From fun, social days, and fancy nights out, to informative workshops and industry networking opportunities, there’s always something happening.

That’s a wrap – 2024 Housing & Construction Awards

th

Master Builders Deputy CEO

and

Our members once again cemented their reputation as the best in the business during our 2024 Housing & Construction Awards season.

“Across all nine regions, our residential, commercial, individual, and specialty category winners proved that tenacity, skill, and sheer hard work will always overcome any challenge the industry will throw at them,” Deputy CEO and Awards ambassador

Sue-Ann Fresneda said.

“Our Awards have proven the pinnacle of success for the industry to aspire to, and if the calibre of our 2024 entries is anything to go by, we’re expecting the bar to be raised even higher in 2025.

“We have another large field of Queensland winners in the running for a Master Builders National Excellence in Building and Construction Award at the 2024 event in Hobart on 23 November. I wish all our entrants the very best of luck.” 

TEE-RIFFIC

TIMES

A perfect mix of friendly competition and networking are always guaranteed at our Golf Days.

FRIDAY 6 SEPTEMBER

Maryborough Golf Day at Maryborough Golf Club

FRIDAY 27 SEPTEMBER

Master Builders Xact Accounting

Brisbane Spring Golf Day at Virginia Golf Club

FRIDAY 27 SEPTEMBER

Townsville Master Builders Spring Golf Day at Rowes Bay Golf Club

FRIDAY 11 OCTOBER

FRIDAY 11 OCTOBER

Bundaberg Master Builders Golf Day at Bundaberg Golf Club

Mackay Master Builders BUSSQ Golf Day at Pioneer Valley Golf Club

FRIDAY 18 OCTOBER

UPCOMING EVENTS

The Master Builders team is here to help you out. Just pay us a visit and come and see us in person at one of our regional offices or give us a call.

BRISBANE

417 Wickham Terrace, Brisbane, 4000

T: (07) 3225 6444 E: ask@mbqld.com.au

CENTRAL QUEENSLAND

35 Derby Street, Rockhampton, Qld 4700

T: (07) 4923 1900 E: cq@mbqld.com.au

GOLD COAST

18 Central Park Avenue, Ashmore, Qld 4214

T: (07) 5582 7100 E: gc@mbqld.com.au

SUNSHINE COAST

Level 1, Kawana House, 1 Innovation Parkway, Birtinya, Qld, 4575

T: (07) 5456 9800 E: ssc@mbqld.com.au

NORTH QUEENSLAND

Level 1, 266 Ross River Road, Aitkenvale, Qld 4814

T: (07) 4417 1800 E: nq@mbqld.com.au

FAR NORTH QUEENSLAND

310–314 Gatton Street, Manunda, Qld 4870

T: (07) 4042 8800 E: fnq@mbqld.com.au

MACKAY & WHITSUNDAY

20 Malcomson Street, North Mackay, Qld, 4740

T: (07) 4969 4500 E: mw@mbqld.com.au

DOWNS & WESTERN TEMPORARY OFFICE DURING WORKS

203 Hume Street, Toowoomba City, 4350

T: (07) 4659 4200 E: dw@mbqld.com.au

WIDE BAY BURNETT

162 Boat Harbour Drive, Hervey Bay, Qld 4655

T: (07) 4303 2400 E: wbb@mbqld.com.au

STEEL PRODUCTS

SCREW PILING