Master Builder magazine – April - June 2021 by Master Builders Queensland

April - June 2021

NIGHT OF NIGHTS

Countdown to the 2021 Housing & Construction Awards

LUXE ACREAGE LIFESTYLE

Mahoney's Pocket North Display Village becomes must-do destination for new home buyers

AHEAD OF THE GAME 5-part special: Innovation helping shape our industry

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Find a course near you and enrol now! Visit mbqld.com.au/computer-courses or call 1300 13 60 02

*CSQ funds this program (subject to funding availability and eligibility criteria) - enrolling student must be a small business owner or employee of a building and construction business (directly involved in th to-day running of the business). A small business is defined as less than 20 employees in the building and construction industry. These are not Nationally Recognised Training courses | RTO 30097

UR KILLS

he administrative day-

APRIL - JUNE #TRENDING

Get the scoop from James Hardie on the enduring and emerging renovation must-haves influencing new and existing homes in 2021.

KING TAKES THE CROWN

Brisbane project manager Andy King and CSQ research guru Rob Sobyra give their insight into the cultural shift around women in our industry.

TAKING THE POWER BACK

Go behind the scenes of an incredible prototype home built to fight back - and win - when Mother Nature unleashes her fury.

FOLLOW THE YELLOW

(A)BRIK ROAD Meet the Brisbane business owner giving disadvantaged young people jobs, and hope for the future.

HIGH iQ

This all-female building and construction team took different paths to industry success, but are unified by their courage to be different.

Published by MASTER BUILDERS QUEENSLAND 417 Wickham Terrace, Brisbane, Queensland, 4000 Phone: (07) 3225 6444 Web: mbqld.com.au Editor: Melissa Seiler editorial@mbqld.com.au Graphic design: Ben Miller

editorial adheres to Master Builders Advertising & Editorial Policy at mbqld.com.au Disclaimer: Advice and information in this publication is given in

INDUSTRY INSIGHTS 4

President’s Message: HomeBuilder extension welcomed

CEO's Message: Flying the flag for our industry with a focus on viability

Deputy CEO's Message: Perfect storm shaping up as a profitless boom

#Trending: 2021 renovations

14-15

Regional Profile: Far North Queensland

FEATURE: INNOVATION 18-19

Andy King

Stronger teams through diversity

Making site delivery Getter

Tiny tech a lifesaver

Go inside One House

MEMBERS CORNER 27

Cover: acreage living in hot demand

Have your say: digital trade licences

Vale Eric Pickering

Tradie Profile: Shane Harris

34-35

On the yellow Abrik road to success

36 -37

Tickets on Sale: 2021 Housing & Construction Awards

38-39

Taking an intelligent approach

SERVICES & ADVICE 47-49

Ask Our Experts

50-51

Nominee supervision

Low Density Asbestos Board update

Member survey: trade and materials delays and cost hikes

Mechanical services work

WHAT'S ON 56-59

Events calendar & social scene

Training insight: Waterproofing

Upcoming courses

Advertising: Emily Bosman News Corp Custom Publishing emily.bosman@news.com.au (07) 4690 9303 Print and distribution: News Corp Australia Cover photo: Arcadia 48 Grande by Oracle Platinum Homes, Mahoney's Pocket North Display Village. Image digitally altered. good faith, on the understanding that any contributing person or organisation are not to incur any responsibility for negligence or legal liability if content is incorrect, incomplete, inappropriate or defective. All liability is therefore disclaimed.

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WATE12550_MBA

drew S hailer Andrew Shailer Ti ling

LF D U

ON - P R

INDUSTRY INSIGHTS

HomeBuilder extension welcomed

IDENT After months of Master Builders’ lobbying, we were delighted to hear that federal Housing Minister Michael Sukkar finally approved the extension, which will give builders 18 months (instead of just six months) to start work on those contracts signed in response to the HomeBuilder grant. The HomeBuilder grant has done exactly the job it was designed to do – providing a shot in the arm for our industry when it 4 | Master Builder

IN APRIL WE WELCOMED THE MORRISON GOVERNMENT’S DECISION TO EXTEND THE HOMEBUILDER GRANT’S CONSTRUCTION COMMENCEMENT TIMEFRAME, BUT DESPITE THIS GOOD NEWS, OUR INDUSTRY CONTINUES TO BATTLE WITH TRADE AND MATERIAL SHORTAGES AND SOARING PRICES.

needed it most. Treasury statistics reveal that Queensland had the second highest number of applications across the lifetime of the grant, which closed on 31 March, with 26,293 new home buyers and renovators applying out of the total 121,363 applications submitted nationally. The time extension provides us with some much-needed breathing space, in what we’ve labelled a pressure-cooker environment. Even prior to the pandemic hitting, our industry was headed for the proverbial cliff face and faced a dire short and medium-term future if nothing was done. As a direct result of the grant and ultralow interest rates and strong interstate migration, the demand on our industry has been huge, and created the first-class

problems of trade and materials shortages, and rising prices. We know this extra time will take some of the pressure off builders, helping them fulfil their promise to start work for their customers so they are still eligible for the $25,000 or $15,000 grant, depending on when the contract was signed. However, we urge you to use this time sparingly, as prices will keep going up and margins will be under mounting pressure the longer it takes to start construction. However, it is only part of the puzzle and on page 8, our Deputy CEO, Paul Bidwell, explores the issue of trade and material shortages and cost hikes, and what we’re doing to lobby and advocate on behalf of the industry for fair and workable solutions.

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INDUSTRY INSIGHTS

Flying the flag W

WITH THE CURRENT ROUND OF STIMULUS PROVIDING MUCH-NEEDED WORK FOR THE INDUSTRY, IT’S VITAL WE CONTINUE TO USE OUR LOBBYING VOICE TO SPEAK UP ON BEHALF OF THE INDUSTRY FOR SHORT-TERM SOLUTIONS, WHILE STAYING FOCUSED ON ITS LONG-TERM VIABILITY. There’s no doubt the housing stimulus has done the job it was made to do, but we can’t ignore the fact that it has created problems for the industry and homeowners that we are working hard with government to solve. However, while there’s important work to do in the advocacy arena, it’s also imperative we don’t lose sight of the long game. We need to keep building a long-term pipeline of work and stronger future for our industry. That’s why, in addition to our lobbying work, 6 | Master Builder

we have forged ahead with programs like our annual Housing & Construction Awards, and are continuing to promote the importance of engaging a trusted Master Builders member when completing building work in Queensland. Despite the industry being under the pump, we have been urging members not to get caught up in the ‘I’m too busy right now’ mentality and enter their amazing projects from 2020. The reality is, boom times don’t last forever, and our winners will be grateful for the accolades in the future when they are looking for that next job. We’re also investing again in our annual advertising campaign that boosts Master Builders’ respected brand profile, and that of our members.

Some of you may ask why we’re waving the Master Builders flag when the industry is so busy and dealing with trade and materials shortages. In our view, it’s never been more important. We need to remind the community there will always be bumps in the road when building – whatever side of the fence you sit on, builder or homeowner. We’ve been telling the industry and consumers for a long time that the road is a little bit smoother when you’ve got a Master Builder on your side. When you’re a Master Builder, you have our support, and everyone gets a helping hand. Now while building is booming and, in the future when this flurry of activity may wane, we want the community to remember the strength and trust that are synonymous with the Master Builders brand.

INDUSTRY INSIGHTS

UL BID

ELL, DEP

WIT

Perfect storm shaping up as profitless boom Y CEO

The perfect storm continues to rage and is growing in ferocity - and while the HomeBuilder grant construction commencement timeframe extension was welcome, it doesn’t come close to solving our woes. Huge levels of demand resulting from the HomeBuilder grant and increased insurance work have placed significant pressure on the building supply chain. Members are reporting shortages of building materials and trades across the state, impacting on the progress of building works, as well as driving up costs. 8 | Master Builder

Anecdotal reports are telling us that delivery times on timber and steel supplies are stretched, with prices going up by more than 15 per cent. Roofers are especially hard to find because they’re busy with insurance work, new builds and renovations. We’re also hearing of shortages in concrete pipes which is impacting on land developments, with a minimum wait of 14 weeks, and anywhere upwards of 18 to 20 weeks, depending on the product. It’s great builders have more time to turn the first sod, but those pipe shortages mean that land can’t be developed – and a house can’t be commenced until the land has been developed, and the title issued. With our focus firmly on solutions, we’ve secured a commitment from the Queensland Government and QBCC to get involved and

WITH NEW HOME CONSTRUCTION AND RENOVATIONS IN HOT DEMAND ACROSS QUEENSLAND, BUILDERS AND TRADIES ARE FACING MOUNTING DELAYS AND MATERIAL PRICE HIKES, AND WE’RE CALLING FOR A FAIR GO FOR THE INDUSTRY AND CONSUMERS.

support our industry and ensure fairness for both builders and consumers. They’ve agreed to a process that will give builders more flexibility to use Extension Of Time (EOT) provisions in genuine and reasonable circumstances, access to their existing Early Dispute Resolution (EDR) process which could include mediation, as well as an education and awareness campaign that will ensure builders and their clients are aware of the situation and the need for patience and communication. As we go to print, we’re awaiting the finer details on how the campaign and new process will be rolled out, but we are confident it will assist in addressing the myriad of problems facing our industry. While nothing is a silver bullet during these times, all of the pieces come together to solve the puzzle.

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Zimi: Customisable tapware from Phoenix With Phoenix Tapware's largest finishes palette offered to date, Zimi is the next level in glamour and choice for full customisability, allowing for the perfect on-trend look in the bathroom and kitchen.

Proudly designed in Australia, Zimi is highly versatile, with 27 colour and finishing combinations available across a unique range of mixer taps, shower mixers and outlets. Zimi offers on-trend colour combinations, from the most in-vogue colourings through to timeless classic pairings. The handle colours available are Chrome, Brushed Nickel, Matte Black, Matte White, Cool Grey, Oatmeal, Blush Pink, Sage Green, and Powder Blue, while the fixture bases are finished in Chrome, Brushed Nickel or Matte Black. “Extensive colour research went into the final selection including European design trends forecasting. The Zimi range is the

perfect way for consumers to inject their individual personality,” Phoenix Marketing Manager Chantelle Malone said. Best of all, the handles are easily interchangeable with the bases without needing a plumber, allowing for flexibility and customisation at an affordable price point. Like all of Phoenix’s products, the entire range of colours and finishes are stocked in its warehouses around Australia. Zimi’s iconic design is best characterised by its thin, flat profile. The flat handle seamlessly integrates with the slender outlet as part of the basin mixer design, featuring an overall sophisticated shape that harmonises substance with elegance and refinement.

The design achieves the perfect balance between the handle and rest of the mixer. The Zimi range emerged with super fine detailing including an ultra-fine 10mm spout height.

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Due to the various colour and finishing options, handles are packaged separately to the rest of the tapware. Phoenix Tapware proudly offers high quality, durable products designed in Australia. Zimi includes an extensive warranty with a 15-year warranty period on the cartridge, 7 years on products, parts or finishes and 1 year on labour.

James Hardie 2021 Renovations There’s no doubt COVID-19 has made Aussies take stock of what’s most important to them – especially when it comes to buying, building and renovating their homes.

vertical joint product, with the appearance of wood grain, can be used inside or out for a stylish timber look.

From an increased demand for more space inside and out, as well as facilities that would previously been found outside the home, James Hardie’s Insights Manager Helen Simpson has the word on some of the trends expected to continue to influence new and existing homes in 2021.

“At the beginning of 2020 we were seeing increased interest in more sustainable ‘micro-homes’ and an acceptance of shrinking block sizes in metro areas. However, in less than a year, our homes took on new roles from offices, gyms and other locations that we would normally go outside to visit,” Helen said.

RENOVATION FEVER

“Today, homeowners, especially working couples buying their first property, are looking for more separate spaces such as home offices, while maintaining the scale of open plan living.”

“Home isolation has provided owners with time to reflect on potential improvements to their properties, with leading industry bodies expecting a growth in renovations such as kitchen and bathroom updates,” Helen said. With the indoor-outdoor design trend still on point, exterior cladding such as James Hardie’s Axon

MORE LIFE IN STYLE

DO YOU HAVE THE SCOOP ON THE EMERGING TRENDS IN BUILDING AND CONSTRUCTION, OR THE MUST-HAVES YOUR CLIENTS ARE ASKING FOR? EMAIL EDITORIAL@MBQLD.COM.AU

#TRENDING

SERVICES & ADVICE

Videos heat up 2021 Awards The entries for our 2021 Housing & Construction Awards are flooding in, and the competition has definitely ramped up this year when it comes to video.

Among some of the quirkier submissions is the ‘sounds of’ video by Hobbs Building & Interiors for their #projectroyal in the Gold Coast Awards. To check it out, visit bit.ly/3dGAL1x.

From slick before-and-afters, to walk throughs, insights into the lives of the lucky residents, and stunning drone footage, our members are showcasing their projects in innovative and exciting visuals like we’ve never seen before.

For a snapshot of some more exciting entries, and to find out how you can snap up tickets to your region’s 2021 Awards event, turn to pages 36 - 37.

Master Builder | 11

Lysaght Australia celebrates 100 years of local manufacturing

Leading Australian steel building products company, Lysaght, is this year celebrating 100 years of local manufacturing, an impressive achievement that goes against the trend of offshoring which has prevailed in Australia during recent decades. While the current Lysaght range covers roofing and walling, architectural cladding, guttering, fascia and rainwater goods, fencing and screening, steel sections, formwork and framing, patios, carports and structures, it’s undoubtedly corrugated iron that it’s long been known for. This steel building product has been used on everything from the roofs and bull-nose verandas of heritage homes, through to shearing sheds and outback dunnies, and more recently in en vogue architectural building projects. The product’s journey to national icon status can be traced back to Britain, where entrepreneurial Irishman, John Lysaght, began galvanising corrugated steel sheeting in Bristol during 1857. He registered the product under the trademark ‘ORB’ , which continues to be used to this day. After satisfying demand in the United Kingdom which was being fuelled by the Industrial Revolution, Lysaght turned his attention to export markets, namely Australia, where he saw huge opportunities arising from the gold rush of the late 1800s. He began exporting to the colony soon afterwards.

ORB was first sold in Australia through independent merchants until Lysaght established his own distribution company, the ‘Victorian Galvanised Iron and Wire Company’, which acted as a central selling agency. The venture worked well and by 1913, some 80,000 tonnes of ORB had been shipped to Australia.

said the company was extremely proud of

The next challenge the company encountered was World War I, which saw compulsory redirection of production capacity to assist the war effort, this devastated local supply and highlighted the need for a local production presence in Australia.

production – Lysaght has worked hard to

Within three months of the war commencing, the company (now under the direction of John Lysaght’s nephew Herbert Royse Lysaght in Australia) was making arrangements to purchase 24 acres of land in Newcastle, NSW adjacent to a site already owned by Broken Hill Pty. Co. (BHP). By the following year in 1917, John Lysaght (Australia) Pty Ltd was formed with the intent of establishing a manufacturing site in Australia, and approximately four years later in April 1921, the new Lysaght company commenced manufacturing at its purposebuilt site in Newcastle. At this point, the popular ORB corrugated profile began its Australian-made journey and 100 years on, the company has never looked back. Lysaght General Manager, Peta Renkin,

reaching the important milestone. “For Lysaght to have reached 100 years of manufacturing in Australia is an extremely satisfying achievement for our company,” Mrs Renkin said. “It’s proof that there’s viability in local develop new product lines, to innovate and to make manufacturing processes as efficient as possible while still providing premium quality products and offering superior support. “Of course, this achievement would not have been possible without the dedication of Lysaght employees and the ongoing support of our business partners and clients, so to all of you we say ‘thank-you’ and we look forward to the future.” Today, Lysaght’s parent company, BlueScope, supplies it with Australia-made steel, with manufacturing (customising, forming and profiling) of the Lysaght products overseen by skilled production technicians at over 40 Lysaght branches nation-wide. Along with products like CUSTOM ORB® – whose heritage can be traced back to ORB – Lysaght has continued to innovate and lead the industry, introducing many gamechanging products to market including KLIP-LOK® concealed-fix roofing and BONDEK® structural decking.

PERF

BALA

N ar North Queensland (FNQ) offers the perfect lifestyle balance with reef, rainforest, pristine rivers and outback experiences at your doorstep.

peak in both Northern Australia and Queensland.

FNQ is the northernmost region of the state of Queensland. Its largest city is Cairns, and dominated geographically by Cape York Peninsula, which stretches north to the Torres Strait, and west to the Gulf Country.

Cairns has the fifth highest population in Queensland (after Brisbane, Gold Coast, Sunshine Coast, and Townsville), and ranks 14th in the country. Over 160,000 people live in the Cairns urban area and over 280,000 in the region overall.

The region is home to three World Heritage Sites, the Great Barrier Reef, the Wet Tropics of Queensland and Riversleigh, Australia's largest fossil mammal site. FNQ lays claim to over 70 national parks, including Mount Bartle Frere; with a peak of 1,622 metres (5,322 ft) it is the highest

Industry includes tourism, cattle grazing, agriculture and mining of both sand and bauxite.

The Far North region is Queensland’s best kept secret and we love it. Sharon Vella Master Builders Regional Manager, FNQ

Far North Queensland

L I F E ST

CAIRNS MAYOR

BOB MANNING

INDUSTRY INSIGHTS

It would be fair to say that our city has endured the worst 12 months of its history.

In March, we had a total of 94 new dwellings approved, representing a 147% increase on March 2020.

However, like we have seen time and again, our region is resilient, and we always bounce back stronger than before.

Council has also provided significant stimulus to help the city with its recovery.

I am confident this will be the case again and I am heartened by the surge in building and development approvals. Regional residential building approvals have shown strong growth, no doubt in part driven by government stimulus targeting the construction sector. Significantly, the value of residential building approvals for the Cairns SA4 region doubled from $24 million in the month of July 2020 to $48 million in October 2020. Council data reveals that approvals of new dwellings this financial year to the end of March totalled 692, an increase of 92% over the same period in the previous financial year.

Notably we handed down a record $181 million capital works program for 2020-21, and fast-tracked the $28 million Esplanade Dining Precinct redevelopment to ensure it was ready for the anticipated strong return of visitors in June. Our tourism industry will take a little longer to recover, but we live in one of the most desirable holiday destinations in the world, so we have reason to be confident that visitors will return in numbers as restrictions ease. As we rebuild our international tourism industry, we need to concentrate and amplify the great destinations we do have in Queensland.

$1,597 Median mortgage repayment per month

$420,000 Median detached house price

$186,250 Median vacant land price

$32,608 $391,495

$115,000

$717M

Tablelands median new house price

Tablelands median vacant land price

Value in building approvals

CASSOWARY COAST MAYOR

MARK NOLAN

The past year has brought us unexpected and unprecedented challenges but it has also brought us together and has allowed us to challenge ourselves to create and prepare our region for a brighter, more sustainable future. Though this year was marked with many successes, it wasn’t without loss and hardship due mainly to the COVID-19 pandemic. The work done since the beginning of last year by our frontline workers, residents and businesses has been paramount to helping the region face the pandemic and the constantly changing environment. With wide open spaces, crisp, clean

air, the heart of the Wet Tropics and Great Barrier Reef on our doorstep as well as easy access to many parks and wildlife, we have ample opportunity to enjoy a wonderful standard of living on the Cassowary Coast. I am proud of the role Council played this year in contributing to our liveability, through the provision of clean and safe drinking water, efficient waste disposal and well planned and maintained infrastructure. Our future is looking bright, but our present is worth appreciating. I truly believe the past year is one in which we can look back and feel proud. As a community we will continue moving forward together to restore and improve the health and prosperity of our region in 2021 and beyond.

$75,503 Median family income per year

7.2% of total employment from building & construction industry

1,332 New dwellings approved in the region during the past 12 months

Master Builder | 15

Source Queensland Government Statistician’s Office, Queensland Treasury, Queensland Regional Profiles

Median personal income per year

Create raised floors on balconies, podiums and green roof tops Designed for creating raised floors in external applications, such as balconies, terraces and green roofs, Buzon’s Award Winning Pedestal system can be used with any type of concrete or stone paver, timber decking of all types and metal or fibreglass grid systems. A key benefit of this innovation is the patented slope correction device. This gives up to five percent fall compensation achieving a perfectly level floor finish, simultaneously allowing for positive water runoff at structural slab level.

Using the Buzon Pedestal replaces the use of sand and cement when laying pavers, therefore eliminating efflorescence and algae and reducing weight-bearing loads on the building structure. In addition the pedestal also improves thermal insulation and reduces sounds transmission.

For even more design flexibility, the system offers height adjustment from 17mm to 1070mm, millimetre by millimetre if required. This allows for unsightly services to be concealed under the floor while still offering access for maintenance of the waterproofing membrane and drainage systems.

In commercial urban environments where space is at an ever-higher premium, a building’s roof level is potentially a rich source of usable space. Buzon say their Pedestal System can be used to maximise a roof’s potential, both hiding all manner of services and protecting roof substrates from the elements, maximising integrity and longevity.

The pedestals are extremely strong as they are precision-engineered from high strength, UV resistant, recycled polypropylene and capable of supporting loads of more than 1000kg each. At roof level, this load is evenly spread by the wide base area of each unit, making them ideal for installation on any waterproofing membrane without causing damage, they can even be used directly over insulation material. The Buzon Pedestal System is also simple to install. Desired height is achieved by thread adjustment, which is lockable when reached and a range of interchangeable spacer tabs of 2mm, 3mm, 4.5mm, 6mm, 8mm and 10mm, allow for precise gaps between pavers and provide positive drainage without any concern of ponding or flooding.

Buzon’s Pedestal System is available in Queensland through Adheseal. For more information contact: Phone: 07 3356 000 Fax: 07 3356 0005 Website: www.adheseal.com.au

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INNOVATION FEATURE P18 ANDY KING P20 STRENGTH IN DIVERSITY P21 MAKING DELIVERY GETTER P22 WEAR OPTIMO P23 ONE HOUSE

INNOVATION FEATURE

ndy King is regarded a leader and innovator in the industry thanks to her marketing and social media nous, as well as her knack for helping shape awardwinning projects from start to finish. Despite being seemingly destined to take the path she did, Andy’s rise to the top of her game hasn’t been simple. Like many others, her success story is punctuated with challenges she’s confronted – and overcome. Andy has lived and breathed building literally all her life. As a child, scaffold was her “monkey bars”, and building sites inspired imaginative play as her “parks”. Her mother is an interior specialist, her father and brother are both builders – and she married one. Beginning her career as a teacher, Andy juggled the administration of family business King Builders while working full-time – and while undergoing numerous rounds of IVF to bring four beautiful children into the world with her husband Brendon. “We kind of did that thing where we went out and quoted every single job – everyone that rang you’d go out, so Brendon was spending every afternoon and night and weekends quoting, and we kind of got to the point where we thought, this isn’t a great way to run a business,” Andy said. While there was plenty of bathroom and kitchen work flowing, the ambitious couple wanted to get into more major renovations and high-end new builds. After hiring a business coach and marketing expert, the pair overhauled all their systems and processes – and haven’t looked back.

KING

Andy 18 | Master Builder

INNOVATION FEATURE

Now working full-time as a project manager and assisting clients with renovating and building their dream homes, Andy believes the industry’s culture has shifted so that women are a lot more accepted. “It was quite funny with my name being Andy, often I found when people were dealing with me when I was emailing back and forth, they assumed I was a man. “So, it was interesting the first time I had a phone call with them they’d say ‘Oh I’m actually after Andy’ and I’d say ‘Yes, that’s me’. Then a few of them would say ‘Oh well is Brendon available?’ – once they worked out that I was a female. “In the past I had men challenge my role in the business – because of my gender – but that was years ago, and I can’t remember the last time that has happened. I have witnessed a huge shift over the years.” A new study by Construction Skills Queensland shows the participation of women in construction trades has jumped to almost 5 per cent over the past five years, numbering more than 13,500 in 2020 – more than double the figure 20 years ago. CSQ’s Director - Research and Digital, Rob Sobyra, said the female participation rate is sitting at 15 per cent in ‘off the tools’ roles, and just 5 to 6 per cent ‘on the tools’, which compares badly to other industries. However, a shift in the culture in and around the industry is translating to a significant jump in the number of female apprentices. “We’ve seen women working in occupations

on the tools increase over the last five years by 44 per cent – and that compares to only a 6 per cent lift in men in the workforce, so they’re really outperforming,” Rob said.

on site, I love the positivity, the happiness – I just find it a great workplace – and I really enjoy the banter and stuff that goes on, on site.”

“If we take a longer view, over the last 20 years the number of women on the tools has gone up 152 per cent, while the number of men has risen by 40 per cent. “Only a decade ago there were 425 women completing a construction apprenticeship; in 2020, that number was 778 – that’s an 83 per cent lift – and now we’re seeing that in the trade pipeline.

“Also, not always, but a lot of the time when we meet with clients, the women are the decision-makers in the building process. So when we go to a sales meeting Brendon and I both go – and it gives us a bit of an edge where we get the feedback that they really like that there’s the two of us there to give a different perspective… and to build that trust.”

“I think young women looking for a job, their perceptions are changing – and certainly, the

Andy has also built a reputation as an influencer in the industry based on her digital

I think young women looking for a job, their perceptions are changing perceptions of their family, social networks and schools are changing as well.”

marketing and social media strategy, which

Andy’s lived experience reflects Rob’s research.

also wraps in modern elements.

“All the men I work with are really supportive and love having women working alongside of them in the building game. The subbies are always calling on me for things, and we employ female tradies who are valued members of our team,” she said.

to make sure we always have the ‘before’ and

“I love the building industry – I’ve kind of gone from a fairly female-dominated industry to a fairly male-dominated one. I love the trades

when you do it throughout the build, people

rests on the foundation of word of mouth, but “People like to see the progress – so we try 'after' photos done. "Drone footage is something people seem to love, and time-lapse is also easy – it gets heaps of traction when you set it up say for a concrete pour or framing going up. I find that are interested, want to get involved and find out how it ends – we’re telling a story.”

Master Builder | 19

INNOVATION FEATURE

Building stronger teams through diversity A

s building and construction businesses continue to rebuild towards a postCOVID future, 2021 is being highlighted as an opportunity for employers to focus on diversity. The construction industry currently employs approximately 1.183 million people, which accounts for 9.2% of the total workforce, including 91,600 people living with disability. Disability employment service atWork Australia pointed to the figure as showing an underrepresentation of people with a disability, owing to a possible perception it’s not a suitable industry. atWork’s General Manager DES, Steve Carder, said that couldn’t be further from the truth. “It’s vital that decision makers in the construction industry are re-educated on their views toward people living with disability, as many don’t require any modification to their workplace, and there

are grants available for those that do,” Steve said.

774,000 potential vacancies, resulting in an opportunity for those living with disability.”

“This underestimating of the capabilities and experience of this demographic is creating unwarranted underemployment amongst people living with disability in the industry. These workers have proven to be hugely beneficial to businesses’ productivity, staff turnover and bottom line.”

Steve said it’s also important that businesses are aware of the free-of-charge support provided to them when hiring someone living with disability.

The DES caseload rose by over 30,000 last year, making for a fantastic pool of talent for builders and construction industry employers to rebuild and expand their teams with. “In fact, while unemployment has risen, atWork Australia placed over 6,000 people living with disability, injury or health condition into employment or further education, showing that there are still jobs out there, which we anticipate will grow as businesses rebuild,” Steve said. “We also expect the construction industry projected employment growth to reach

BUILDING PERMIT?

“Government-funded Disability Employment Services offer businesses a range of provisions that go far beyond the main reasons companies engage recruitment services. “Each placement is assisted by a Post Placement Support Consultant who works with the employee and employers during the first year to ensure all needs are met, setting the foundation for long-term employment. Additionally, if eligible, companies can access workplace adjustments to accommodate someone living with disability.” FOR MORE INFORMATION, VISIT ATWORKAUSTRALIA.COM.AU/ RECRUITING-PEOPLE-WITH-DISABILITY

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Ken Murray is your local licensed QBCC Private Building Certifier who will issue your Building Permit pronto! Ken can approve your new dwelling, carport, deck, pergola, house addition, shed, commercial/industrial or other building. Anything you want to build. We operate in Regional Queensland, such as Mackay, Emerald, Rockhampton, Toowoomba, Roma, and Lockyer Valley areas. We promptly process your Building Application, stamp your plan, issue your Building Permit, and do your footings, frame, & final inspections. Your Building Permit and Final Certificate are then permanently filed in the Council property file. Saves you heaps in time, money and stress!

FREE building advice too! Call Ken Murray anytime. www.aaabuildingconsultants.com.au | Ph 0427 330061 20 | Master Builder

INNOVATION FEATURE

Getter

Making site delivery a whole lot

s the old saying goes, time waits for no man – or woman – and in today’s ondemand world, it was a gap in the time management space in Australia’s building and construction industry that proved a lightbulb moment for Getter founder and CEO, Tom Burton. With a background in building and construction finance, as well as project management and technology, and solar distribution and installation, Tom has witnessed countless incidents of companies running into roadblocks around procuring materials – especially in unforeseen circumstances. “It doesn’t matter how efficient construction or project managers, or tradies are in planning it, there are just things that come up on site constantly that need additional materials or a change in what’s required for whatever reason,” Tom said. “Historically, the only way really to solve that problem was to send people off site to go and get those goods – and there’s obviously a lot of wasted time, effort and money associated with that. So, the simple problem we’re trying to solve is to remove that wasted time and

allow for better project timelines, and reduce the costs associated with all of that.” After doing some research into solutions which had been out in the U.S market for 24 months, Tom found there was nothing similar on offer here. 18 months on from its first trial, Getter is now operating in Brisbane, Sydney and Melbourne. They also source materials from major centres for those in regional areas, so far delivering to locations including the Kimberley, the Far North, and even Papua New Guinea and the Pacific Islands, engaging third-party freight for these requests. Customers can either order their trade materials online, or select the delivery only option, and have them delivered on-demand to their job site, allowing them to keep on working while they wait. “We have a flat fee if they use our online e-commerce platform and they want us to source the product and deliver it. If they want to use our delivery-only service, it’s a bit like Uber – so it’s about 30-40 per cent cheaper than somebody leaving the site themselves," Tom said. While it just might sound like Uber Eats for materials, Tom said the key difference was

employing tradies as drivers. “What we’ve found is our reliability and our customer service is what’s winning builders and other contractors over, because we’re not a courier company that doesn’t care about the product they’re delivering…because we’re tradies, we’re owning it from start to finish – and I think that’s really important." G.J Gardner Homes Director, Darren Wallis, jumped on board with Getter after being asked to take a look at the business plan in the early days, and after realising its potential to make the industry more efficient, decided to invest. “For this sort of service, it’s paramount that people know what they’re doing – otherwise you end up with the reverse problem of worsening inefficiency,” Darren said. “We’re just about to start a trial at one of my franchise operations – it’s obviously targeted towards the tradies, but there’s a lot that could be done at the builders’ level. Ultimately what helps the tradie helps the builder – and if the builders can get their houses built quicker, in a more efficient way, it drives down costs and helps their cash flow." Master Builder | 21

INNOVATION FEATURE

tiny tech a lifesaver A

tiny, sticker-like device being made right here in Queensland could soon be helping to save lives in the building and construction industry.

Dehydration affects physical and cognitive capability, leading to risk of injury, death, lost productivity, higher business costs, and the risk of non-compliance in the workplace.

The ‘Microwearable’ sensor developed by WearOptimo and the Australian National University (ANU) is stuck on to a patient’s wrist, and scanned with a mobile device, delivering instant data to detect issues like dehydration. The sensor is painless, quick and offers a continual data point, unlike the traditional approach using needles, which can be slow and painful.

The ten-year, $30 million project is being funded by WearOptimo, the Queensland Government, ANU, and supported by the Australian National Fabrication Facility and other partners, with the Brisbane facility expected to manufacture 26 million devices each year, creating close to 100 jobs.

Workplace health and safety on building and construction sites are among the key markets for the world-leading medical technology, as well as aged care and mining. Once the dehydration sensor is out in the market, the WearOptimo team will look at moving on to using the technology to detect patients at risk of having a heart attack.

22 | Master Builder

WearOptimo Founder and CEO Professor Mark Kendall said the Microwearables will help empower people and their carers. "We're focussed on helping tackle some of the biggest killers on the planet,” Professor Kendall said. Minister for State Development Steven Miles said the new technology could replace frequent blood testing for various diseases.

“It’s exciting that such an advance is being commercialised with the products to be distributed globally from Queensland,” he said.

INNOVATION FEATURE

Taking the power back from

Mother Nature A ustralia arguably holds the crown when it comes to extreme weather conditions – and Queenslanders know better than anyone what can happen when Mother Nature throws her best at us. Now, a house is fighting back – or more specifically, One House. As Head of Suncorp Insurance, Paige Vincent has stood side by side with devastated homeowners at many a ground zero in the wake of a natural disaster. It was this repeated experience that led to her involvement in the mission to build awareness and starting the conversation among industry, community and government around how to make Australian homes more disaster resilient. Suncorp teamed up with CSIRO, James Cook University and Room11 Architects to design, prototype and test what’s now known as One House.

Inspired by the iconic Queenslander, the home utilises normal building materials and unites them in a way to help it withstand natural disasters, while remaining competitive to the price of a standard architecturally designed home. Builders can replicate One House completely or use aspects of it to improve the resilience of an existing property. “Every time we go out to a customer’s house that has been impacted, there is almost like this level of shame, that they don’t want people to see the condition that there home is in post the disaster, and a little bit of questioning around what they could have done differently to prevent it,” Paige said. “So, I think this is absolutely giving homeowners and customers the power back, to say these are the changes that I can make to protect my home better.” The house copped a lashing at the Cyclone Testing Station in Townsville, and the

CSIRO-operated Bushfire Burnover Facility in southern NSW, as the research team worked to understand what aspects would fail or resist particular fire, cyclone and flood impacts. “I must admit it was almost a little bit of disbelief that the house was still standing there, pretty much intact apart from that it had turned a slight yellow colour, but once the heat dissipated it went back to the greywhite colour that it was,” Paige said. Now the technology is available, the insurance expert said it’s time for industry and government to work together to put it into practice. “You just kind of sit there and say it’s crazy that we don’t have this in building codes. “Being displaced for 12 to 18 months while your home is being rebuilt, the pressure that comes with just everyday situations, it’s just such an upheaval, so any way that we could reduce that, I think is a step forward."

Master Builder | 23

Smooth operator

The New HiLux is all strength with enhanced driver comfort inside. Toyota has given fans of the HiLux – Australia’s top-selling car for the past five years in a row – a reason to eye off a fleet update this year, with its most powerfully smooth evolution to date. With more power1 and more torque1, the enhanced best-selling HiLux 2.8L diesel engine is stronger and more capable than ever. Featuring an upgraded suspension in HiLux 4x2 HiRider models, it achieves both stable high performance and impressive fuel economy. Driving off the asphalt is where this year’s New HiLux really flexes. While city bound workdays are smooth sailing, navigating rough terrain feels like home turf to this Aussie legend. The HiLux carries forward its well established 4x4 capabilities3 – including revised shock-absorber tuning, new bushings and improved leaf-spring design – making this the smoothest HiLux drive yet with the overall focus being on enhanced driver comfort. Toyota Australia Vice President Sales and Marketing Sean Hanley said the HiLux

reaches new heights in blending performance, toughness, comfort and quality. ‘More than ever, Australia’s favourite ute will inspire go-anywhere confidence for customers who rely on it as a loadcarrying and trailer-towing workhorse for doing their jobs,’ he says. ‘Equally, the latest changes will advance HiLux’s credentials among customers who demand the handling, ride comfort and convenience of an SUV.’ Inside, this year’s New Hilux delivers on a seamless commute – boasting more smart features than ever before. The larger eight-inch touchscreen system now features native Apple CarPlay®3 and Android Auto™4 with enhanced Voice Recognition that’s compatible with voice assistants. HiLux drivers are intimately familiar with the sense of confidence that comes with driving one. Backed by Toyota’s enviable safety reputation, the HiLux is loaded with all the latest intelligent safeguards. Toyota Safety Sense5 bundles advanced safety features such as Pre-Collision Safety System with

pedestrian and daytime cyclist detection, Lane Departure Alert, Active Cruise Control (high-speed) and Road Sign Assist, which can now recognise school zone speeds. There’s a reason it’s Australia’s number one year after year. The HiLux boldly inspires you to awaken the unbreakable in your workforce with enduring performance, durability and reliability. It’s the ute built for real Aussies. Whatever’s around the corner, HiLux ¬is ready for the challenge. To find out more about the New HiLux range, visit your Toyota Dealer or call 1800 679 247. 1 2.8L turbo diesel engine only. 2 2.8L turbo diesel automatic transmission. 3 Applies to 4x4 variants only. 4 Apple CarPlay® is a trademark of Apple, Inc. registered in the U.S.and other countries. 4 Android Auto™ is a trademark of Google LLC. 5 Driver assist feature. Only operates under certain conditions. Check your Owner’s Manual or explanation of limitations. Please drive safely.

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Discount available across the Toyota HiAce range. T&Cs apply. 2 Driver assist feature. Only operates under certain conditions. Check your Owner’s Manual for explanation of limitations. Please drive safely. 3 CarPlay® is a trademark of Apple, Inc. registered in the U.S and other countries. Functionality varies depending on device. See toyota.com.au/connected for compatibility. Available on certain models and grades only. 4 Android Auto™ is a trademark of Google LLC. Functionality varies depending on device. See toyota.com.au/connected for compatibility. Available on certain models and grades only. 1

TELL US ABOUT YOUR ROLE: I’m the Display Villages Manager, and have been with Master Builders for just over three years. My role is to identify and research display village opportunities across South East Queensland, in line with our growth corridor strategy. Once we have an agreement in place with a development partner, and have run an expression of interest process, we manage the contractual components and commencement of a Master Builders display village, taking this process through construction milestones, delivery, day to day village life, through to completion on behalf of the developer and our builder members. IF YOU COULD SUM YOURSELF UP IN ONE SENTENCE, WHAT WOULD IT BE? Approachable, friendly, and I like to have a good laugh. WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU? As I commute from

the Sunshine Coast, I have an early start each day. Currently with two

villages under construction I am out on site a couple of days per week ensuring that the milestones are being met. My time in the office is spent keeping on top of our current villages, reporting, speaking to our

display village members and staying ahead of the market and potential new opportunities. WHAT’S THE MOST RANDOM QUESTION YOU’VE HAD OR MOST MEMORABLE MOMENT? I work alongside some amusing people, so random questions are part and parcel of my working day. WHAT’S YOUR NICKNAME IF YOU

e n r y B g e r G

HAVE ONE – OR WANT TO INVENT ONE? Variations on my surname generally. Byrnsie, Burner, GB. The best I’ve been called was the Burns Unit!

TELL US ABOUT YOUR ROLE: I have been at Master Builders since 2019 and been part of the display village team for just over year now! Time flies. IF YOU COULD SUM YOURSELF UP IN ONE SENTENCE, WHAT WOULD IT BE? Curious and enthusiastic, someone who loves to learn and will close out what I start.

d r a z i r G lar e

26 | Master Builder

DISPLAY VILLAGE TEAM

dayIN THE LIFE

MEMBERS CORNER

WHAT DOES A TYPICAL DAY LOOK LIKE FOR YOU? I’m usually up early and like to start my day with either yoga or a walk, then once at work no two days are the same. It can vary from visiting the villages and catching up with the reps or checking in on how construction is going with our upcoming villages to working with our members or developers on what’s happening in the villages, looking at budgets and helping to keep them running smoothly.

WHAT’S THE MOST RANDOM QUESTION YOU’VE HAD OR MOST MEMORABLE MOMENT? My most memorable moment so far would have to be my first time out in the village with Greg and unbeknownst to us there had been a break-in. Greg pushed on the door and entered the home with the alarms going off. The police turned up soon after, and there were fingerprints everywhere! WHAT’S THE BEST PART ABOUT YOUR ROLE? The variety and all the people I get to meet when I’m out in our villages. WHAT’S YOUR NICKNAME IF YOU HAVE ONE – OR WANT TO INVENT ONE? The only nickname that has ever really stuck is Clare Bear.

MEMBERS CORNER

Acreage living in hot demand

aster Builders’ Mahoney’s Pocket North display village has become a must-do destination for new home buyers. The appeal of living a rural lifestyle within reach of the city has proven a huge drawcard, with up to 50 groups of home buyers touring and snapping up properties from the village at Townsvale Drive, Woodhill each week since it opened in February, many of them from interstate. Five stunning homes are on display from five leading Queensland builders, including G&P Builders, Hallmark Homes, Invision Homes, Oracle Platinum Homes – the builder behind the Arcadia 48 Grande which features on our front cover this edition – and Stroud Homes. Buyers are also eagerly awaiting the next land release on 21 June. Master Builders Display Villages Manager Greg Byrne said he’s thrilled with the response.

“Families are embracing the larger homes with multiple living areas, and the space it affords them. The quality and finishes are drawing people in, along with unique features such as intimate fireplaces, large gourmet kitchens with butler’s pantries, luxurious en suites, home offices and theatre rooms. “Stroud Homes has also just opened the Kentucky 352 Mountain Façade display home, which includes a pool house. Mahoney’s Pocket North really does have something for everyone.” LOMANDRA PARK DISPLAY VILLAGE – OPENING MID-JUNE A joint venture with CFMG Capital, Master Builders’ Lomandra Park display village will feature contemporary and innovative home designs in the prestigious locale of Bridgeman Downs. Sitting on 6.4 hectares and just 12km from the Brisbane CBD, Lomandra Park boasts all the benefits of suburban living. Buyers will be able to explore seven homes from five of the state’s most

sought-after builders, including Clarendon Homes, Fresh Homes, McLachlan Homes, OJ Pippin Homes and Ownit Homes. Stylemaster Homes' display is also anticipated to open later this year. PELICAN WATERS DISPLAY VILLAGE – OPENING MID-JULY Located at The Island, Master Builders’ premium waterfront Pelican Waters display village sits in the heart of what’s regarded the jewel in the crown of the master planned community developed by Pelican Waters Heart. Featuring vibrant, contemporary designs, Pelican Waters boasts ten display homes by ten of Queensland’s favourite builders, including Arcadia Homes QLD, Burns Builders, Dwyer Quality Homes, MATIRA, Immackulate Designer Homes, McLachlan Homes, Platinum Residential Designer Homes, qldBUILT, Metricon Homes and Stroud Homes Caloundra. FOR MORE INFORMATION, VISIT QLDDISPLAYVILLAGES.COM.AU Master Builder | 27

Save time and money with advanced cladding technology

The new generation of Magnesium Oxide cladding is set to save on material and labour costs while offering peace of mind to property owners. For many trades in the building and construction industry, the change from plasterboard and CFC cannot come quickly enough. From deficiencies in exterior weather to the multiple layers required for some fire walls, costs can additionally blow out, with many of these materials requiring expensive and specialised tools for application and installation. The new generation of Magnesium Oxide cladding (MgSO4) and sheeting by FireCrunch is the answer to most forms of internal and external cladding. It is lightweight, can be used on a variety of surfaces, is installed easily requiring less labour and can be used as a fire wall

offering a total fire block While the earlier types of MgSO4 board were effective protection from fire, they had a poor surface finish and a tendency to absorb moisture if not properly sealed.

(NATA Labs tested) with a single sheet each side of a 90mm cavity frame. MgSO4 cladding will handle up to FRL 90/90/90 (NATA Labs tested) with a single sheet each side of a 90mm cavity

Through new technology, FireCrunch has achieved high loadbearing (55kN), CSIRO-tested and compliant, verified fire-proof building products, while offering high-quality, double-slurry surfaces and giving a first-class finish. It can be used as underlay flooring, as a tile backer or for shower bases, and once primer-sealed can be painted with normal water-based paints, texture paints or renders.

frame. It has endured real-time bush fire

With costs as low as $18.00 per sqm, MgSO4 offers top fire rating from NATA, CSIRO and Resolute Labs. MgSO4 cladding will handle up to FRL 90/90/90

walls in high-rise residential and

simulation tests and full-scale furnace tests at 1000 degrees Celsius. MgSO4 is regularly recommended by architects, specifiers and QS/surveyors, and fire engineers and certifiers. The board contributes 95% less Co2 than plasterboard. The material is suitable for fire separation commercial construction and for bushfire BAL FZ and flood-prone areas, and is available to clients Australia-wide.

Go contactless with eDocs eDocs’ fast and smart functionality makes going digital for contracts and documents easy Now is a great time to use our leading eDocs system to reduce in-person contact with clients. Our electronic signature option makes it easy to limit face-to-face contact with clients, and help you power through business faster. Eligible Master Builders members can sign up to eDocs and access our suite of commercial and residential contracts, subcontracts, supporting and safety documents.

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MEMBERS CORNER

Have Your Say – Digital Licences Carrying around a stack of plastic licences each day is nothing short of a punish. From QBCC licences, high-risk work licences such as cranes, machines, and scaffolding, to occupational licences such as asbestos and demolition and gas work, builders and tradies are burdened with making sure they have their cards on hand when they’re on the job, leaving them with bulging wallets…for all the wrong reasons! Often, the plastic cards end up smudged and faded beyond recognition, or destroyed altogether, making for wasted time and money on replacements, or if left at home, spell a fine from the inspector, or embarassment in front of a client.

could soon be a thing of the past – and that the technology already exists for the leap from the road to the worksite. It's already being done in NSW. “The digital licence app has been designed to potentially incorporate other credentials. TMR is working with other government agencies, peak bodies and organisations to identify opportunities for integration in the future,” A TMR spokesperson said. Here at Master Builders, we've already floated the idea for Queensland to follow suit with the QBCC, who said it was “a great idea”, tying in with our consistent calls for the reduction of red tape, and boosting efficiency.

Now, we want to hear what our members think about the idea of Queensland building and trade licences going digital.

Now, we need our members and the industry more broadly to tell us if they think we should take the next step.

Queensland’s Department of Transport and Main Roads (TMR) recently wrapped up a pilot trial of digital driver’s licences across the Fraser Coast, meaning plastic licences

TO COMPLETE OUR SNAP SURVEY AND HAVE YOUR SAY ABOUT BUILDING AND TRADE LICENCES GOING DIGITAL, HEAD TO BIT.LY/DIGITALLICENCE BY 14 JUNE.

1300 DINCEL www.dincel.com.au

BCA CodeMark Certified & BRAC Accredited The original and internationally patented permanent polymer formwork system. After a series of new large-scale tests in 2019, Dincel has been issued a CodeMark Certificate of Conformity to the BCA by certification body SAI Global and a product accreditation by the Building Regulations Advisory Committee (BRAC).

BRAC Accredited

Certificate CM20242

Verifies that Dincel is compliant with the BCA for external and internal loadbearing wall applications.

Verifies that Dincel is compliant with the performance requirement CP2 – Spread of fire, and subsequently confirms that Dincel can be used where a non-combustible external wall is required.

Download the certificates at dincel.com.au

Dincel sets the benchmark for fire compliance for your peace of mind. Master Builder | 31

MEMBERS CORNER

ValeEric Pickering T

here’s no doubt Eric Pickering has left an indelible mark on his home city of Brisbane. Landmarks including the Mater Hospital and the now heritage-listed former Department of Main Roads building at Spring Hill remain testament to his wonderful work. It is for his widely respected building career, and 40-plus years of dedicated and exemplary service as a member and Life Member, that Eric will always be remembered as a leader and friend by Master Builders. There’s no doubt Eric was made of strong stuff. As a young boy in his native Ireland, he experienced the war and the bombing of Belfast. At age 22, Eric and wife Lyn set off to make a new life in Brisbane ‘with just 18 quid in his pocket.’ Shocked to find his qualifications weren’t recognised at the Central Technical College, Eric persevered, carrying his toolbox on four different modes of transport to work each day. Over the years, he advanced to become general foreman for

32 | Master Builder

CP Hornick. In 1975, Eric joined Master Builders, later becoming Building Advisor and Manager of Housing, and Technical Advisor for 15 years. In 1981, Eric was the building contractor and coordinator of Master Builders’ ‘Dream Home’ promotion. He also coordinated the 1988 Housing & Construction Conference and worked on the Carindale display village before becoming Display Villages Manager. Eric won the Master Builders Award for Technical Excellence in 1992, was Chairman of the Institute of Building Consultants from 19982000, a regional Housing & Construction Awards judge in 2001-02, conducted training, and toured on Roadshow. He was also a respected arbitrator and mediator, and especially loved his time as President of the Master Builders Bowls Club. He was made a Life Member in 2012. Eric is survived by wife Lyn, seven children, 13 grandchildren and nine great-grandchildren. Vale, Eric.

MEMBERS CORNER

TRICAL

RT E C

C LE

FIR

TRADIE profile WHO OR WHAT INSPIRED YOU TO GET INTO THE BUILDING & CONSTRUCTION INDUSTRY? It's just something I have always been interested in…I love to use my hands and mind.

TELL US ABOUT YOUR CURRENT ROLE – AND WHAT YOU LOVE MOST ABOUT IT. I have been in my current role as owner/director of our company for 20 years. Being my own boss and leading the way for all our employees

Shane Harris WHAT WAS YOUR FIRST JOB – AND A MEMORABLE MOMENT FROM THOSE EARLY DAYS? Sweeping out the workshop at my Dad’s company. Spending time with him and getting a sense of a good work ethic.

WHERE DO YOU SEE YOURSELF IN FIVE YEARS’ TIME? Same place but hopefully enjoying my family time more as my boys are getting older.

past and present.

UD OF? WHAT PROJECT ARE YOU MOST PRO stations whether The works performed out on cattle the farm itself… they were electrical or helping out on . mustering from a helicopter was a hoot

TELL US ABOUT ANY AWARDS YOU’VE WON AND/ OR TRAINING YOU’VE COMPLETED WITH MAST ER BUILDERS? I've only just joined but look forwa rd to all that Master Builders can provide for us.

WHAT’S THE TOUGHEST LESSON YOU’VE LEARNED, OR BIGGEST CHALLENGE YOU’VE OVERCOME?A builder going bust and having to pretty much start from scratch again to now probably the best position we have ever been in. Also learnt to keep it small and efficient.

VICE YOU’VE BEEN E BEST PIECE OF AD FINALLY, WHAT’S TH th your gut!! ur instincts and go wi GIVEN? Listen to yo

Master Builder | 33

MEMBERS CORNER

success

Youth on the yellow Abrik road to

“It’s pretty easy waking up every day knowing you’re helping those who need it.”

hat simple but powerful philosophy has led Master Builders member Ralph McMillan on an inspirational journey that began in Cambodia 20 years ago, and now back home to Brisbane, where his company Abrik is helping give disadvantaged young people jobs, and hope for the future. Passing through Asia on his way to play rugby in Wales all those years ago, Ralph fell in love with Cambodia, and decided to establish a plumbing business there. With his skills considered rare locally, he won plenty of work with embassies and major hotels. “Then we were lucky enough to be able to start employing kids who were living off the rubbish tip over there and train them up; we brought in Australian volunteers, including retired ex-plumbers to come in and help them,” Ralph said. “We had quite a lot of staff and that went really well, it was just a joy to be a part of it to be honest.” After returning to Australia when it came time for his own children to start high school, Ralph successfully ran a business for 34 | Master Builder

someone else, but last year found himself wanting to do something more to help disadvantaged kids, this time on home soil.

When it came time to name his new plumbing maintenance business, Ralph decided to go with his uncle’s advice and go with A or B so it would be “at the top of the list” – leading to a title it feels like he was destined for. “Abrik stood out – when I Googled it, it actually means ‘The Golden Child’ in Hindu – and just the fact that I was trying to do something with youth, I thought that really related. “I used the ‘golden’ out of that and I sort of thought about the yellow brick road, and the journey that Dorothy and the bunch of misfits took, and how they found themselves. So, I thought that’s exactly where we needed to go.” Ralph soon learned about the wonderful work being done by NRL legend Johnathan Thurston through his Academy’s Believe program, and most recently the JTYouthJobs platform, connecting youth with real work opportunities in a streamlined way. According

to the ABS, one in three young Aussies were unemployed or underemployed at the end of 2020, prompting Thurston – and Ralph – to take further action. “I was quite lucky in a way that before JTYouthJobs was set up, I was already working directly with staff at the JT Academy, but now we’re putting on ads through there and looking to take on more people, even just through internships and things like that – we currently have six,” Ralph said. “Our goal is to have one plumber to one apprentice, and that apprentice will stay with that plumber for at least a six-month period to work through that mentorship side of it, so they can create a bond and gain that trust and bit of support. “The whole goal is to get them hands on – these kids really thrive in not just going out to a job and digging a hole, but to actually learn something; and it’s been amazing they’re learning so quickly, it’s just fantastic.” One success story is that of Isaiah, who arrived at Abrik as a shy young man with a tough past.

MEMBERS CORNER

“When he started with us, we didn’t get a lot from him, but he was always keen, always on time and worked hard. Then he started to get that rapport with Jim our plumber – Jim is fantastic with the boys. “Jim had been training them – simple things like how to cut the angles in gutters. The first day, Isaiah’s put together his gutters, cut his angle, held it up for Jim to get a picture and he’s just got this great big smile on his face. He’d achieved something – he’d put together something with his own hands, it was pretty impressive. "We sent it back to the Johnathan Thurston Academy and JT wrote back and was over the moon. JT also recently presented our youngest apprentice Tyrone with a Lion Heart award (pictured above left). It's fantastic to be a part of." TO FIND OUT MORE ABOUT THE JT YOUTH JOBS PROGRAM AND GET INVOLVED, VISIT JTYOUTHJOBS.COM.AU Master Builder | 35

MEMBERS CORNER

HOUSING & CONSTRUCTION AWARDS

tickets now on sale M

aster Builders’ Housing & Construction Awards are nothing short of the industry’s night of nights – and in 2021, we’re really excited to be able to celebrate at live, in-person events once more. This is your golden opportunity to rub shoulders with like-minded industry professionals and celebrate your own hard work and achievements, as we shine a light on the year’s most outstanding homes, projects and people in each of our regions. We all know 2020 was a tough year, but our members excelled in the face of adversity, and the hundreds of stellar entries we’ve received this year are testament to your quality workmanship, passion for pushing the envelope, and never-say-die attitude. TICKETS ARE NOW ON SALE. DON'T MISS OUT! VISIT MBQLD.COM.AU/HCTICKETS

REGION

DATE

VENUE

Brisbane

16 July 2021

Brisbane Convention and Exhibition Centre

Gold Coast

24 July 2021

RACV Royal Pines Resort

Downs & Western

31 July 2021

Rumours International Convention Centre

Wide Bay Burnett

6 August 2021

Beach House Hotel

Sunshine Coast

7 August 2021

Novotel Twin Waters

Central Queensland

13 August 2021

Frenchville Sports Club

Mackay & Whitsunday

14 August 2021

Mackay Convention Centre

North Queensland

20 August 2021

Quayside Terminal

Far North Queensland

21 August 2021

Pullman Hotel Cairns

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Sneak peek

MEMBERS CORNER

some of the most unique entries in 2021 Each year, our members raise the bar when it comes to Housing & Construction Awards projects – and 2021 is no exception. As always, we’ve received some gobsmacking entries, so here’s just a taste from around some of our regions. Our judges are so excited to

be able to look through all of your amazing projects in person this year, so we thought we’d give you a sneak peek into a few that have hit our inbox. Best of luck to all our entrants.

Something a little quirky

GRAND CANAL BY DTL CONSTRUCTIONS, GOLD COAST This waterside home on Hope Island is described as “simple, elegant with more than a touch of NY 5th Avenue flair,” featuring open spaces, clean-lined modern façade and sleek interiors. One unique feature which caught our eye is the Ronald McDonald statue perched on a bench keeping watch over the ‘piece de resistance’ wine cellar in the basement of this stunning property.

Something innovative

WATERFRONT HOME BY CHARLES WARREN CONSTRUCTIONS, SUNSHINE COAST The builders took an ‘unconventional approach’ to blocking out road noise and lights from traffic at night, as well as reorienting the irregular block shape towards the canal. The results are celebrated with the home’s large breeze block screens which define its character, and are believed to be just the second of their kind in Queensland.

Something sustainable

VANQUISH – CERTIFIED PASSIVE HOUSE BY SOLAIRE BUILT, BRISBANE This futuristic home is the result of more than two years’ worth of research and development in the building industry. Vanquish is the largest architecturally designed passive house in Australia to date, and one of just 38 homes of its standard to be built in a sub-tropical environment anywhere in the world, counting an Australian-first 3-phase hybrid smart inverter among its many features.

Master Builder | 37

MEMBERS CORNER

appr

Taking an intelligent J

ill May and Courtney Kain have taken very different journeys to get where they are in the building and construction industry, but there is one common denominator – the courage to be different. Both are part of the team at iQ Construct, a Head Contractor and Construction Specialist company based in Brisbane’s West End. 42 per cent of its workforce are women, compared to 18 per cent across the industry. Last year, its all-female team on the DFS T Galleria project in Cairns was one of the 38 | Master Builder

first in Australia to feature women in every key project role, including Courtney as Site Supervisor, Jae Gowers as Project Manager, and Ashlea Blackwell the Project Coordinator.

applying her natural flair for maths to

The refurbishment of the high-end retail department store, which sits inside a heritage-listed building, earned iQ Construct the win in the Retail Facilities up to $5 Million category at Master Builders’ 2020 Far North Queensland Housing & Construction Awards.

delivery and advisory roles. She then moved

Jill’s own journey to her current role as Strategic Principal started out with her

analysis, and product delivery for their

studying civil engineering, leading to a 16

year-long career with the Royal Australian Air Force across major capital infrastructure to the QLD Reconstruction Authority, running a team delivering flood and disaster recovery programs, before meeting iQ Construct’s Managing Director, Ian Morrison, leading to her role implementing strategic activity, clients.

MEMBERS CORNER

Jill May

These three women at that stage were the right team, the right fit, and delivered the best product for the client Starting as an estimating assistant, Courtney later moved into project coordination and contract administration before Ian called and convinced her to join the team as a site supervisor.

roach Meantime, Courtney dreamed during her teenage years of being a carpenter – but after leaving school, she met with a few unexpected roadblocks.

“Even only 11 years ago it was still really hard as a female for anyone to take me seriously, and I probably applied for about eight to 10 jobs as a chippie – no go,” Courtney said. “I went to a construction company and basically just asked for any position that they would hire me at, and that’s sort of how I got into the head contractor side.”

“I just laughed – and it probably took him about three weeks to convince me, and so we did a trial and I never looked back after that first project – it was really successful, and it worked really well… I’ve never wanted to go back to the office.” Jill said the ethos of hiring the best person for the job – no matter their gender – is at the heart of all their projects – including the DFS T Galleria overhaul. “It’s not about putting together an all-female team – for us it’s about finding the right fit for purpose. These three women at that stage were the right team, the right fit, and delivered the best product for the client,” Jill said. Courtney recalled the initial challenges of shifting from Brisbane, where she’s been a well-known part of the industry for a long time, particularly as a female in a leading on-site role. “Showing up in Cairns, everyone thought I was the project coordinator; when I had to say I was the site supervisor there were definitely

some raised eyebrows,” Courtney said. “I’m not going to lie – I was scared, I was nervous. After about a week on site with the guys I was completely fine, they were so respectful. I panicked a little bit too much when I really didn’t need to at all. “They were obviously shocked – they made comments that they’d never met or heard of a female site supervisor before, which is fair, it’s somewhat rare. Once they’d got over that fact, they were completely fine. “I was lucky enough to procure just fantastic…I wouldn’t call them tradesmen, they were craftsmen the guys I had up in Cairns, they were just amazing.” Jill agreed that the tide is turning for women who want a career in the industry, on and off the tools. “There’s definitely an understanding that they can do it. I mean, Courtney is a prime example – you leave school really wanting to do it, but you don’t really understand that you can. “There’s been a lot of push – obviously some great work from organisations like Master Builders and NAWIC and other women-focused organisations just to get the message to young people that there’s even an option.” Master Builder | 39

MEMBERS CORNER

Look to the experts in plasterboard PLASTAMASTA TOOWOOMBA IS THE ONLY DEDICATED PLASTERBOARD DISTRIBUTOR IN TOOWOOMBA. The sought-after supplier and their expert staff services the needs of plasterers, builders and renovators alike in Toowoomba and surrounds. They also supply regional towns and areas west of Toowoomba, including St George, Roma, Goondiwindi, Warwick and Stanthorpe. Store Manager Craig Knauth and his talented and qualified team have boundless expertise to assist your project requirements. They are committed to customer service and pride themselves on supplying orders on-time and in full. Their Toowoomba store stocks a full range of Knauf Plasterboard and steel as well as a comprehensive range of tools and accessories. They offer insulation, James Hardie products and AMF ceiling panels and specialise in fire and acoustic systems.

Backed up with the Knauf technical team, PlastaMasta offer engineered solutions to most construction situations.

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PlastaMasta Toowoomba products and services include the following:

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Delivery service

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Knauf Plasterboard

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AMF grid and tile

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Screws and fixings

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Protection

against termites

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40 | Master Builder

MEMBERS CORNER

Not all disputes need lawyers QUEENSLAND BUILDING CONSTRUCTION AND CLAIMS CONSULTANCY (QLDBCCC) WAS FORMED IN 2016 AFTER IT BECAME CLEAR TO US THAT THERE WAS A NEED FOR A COST-EFFECTIVE, NON-LEGAL SOLUTION TO DISPUTE RESOLUTION WITHIN THE CONSTRUCTION INDUSTRY. Our team has a combined 30+ years’ worth of experience within the construction industry, which gives us a unique advantage in understanding some of the pitfalls, issues and disputes that can arise and how to best resolve them. Disputes can happen for many reasons – a builder or principal not paying a claim; a builder, subcontractor or supplier delivering sub-standard work or products; or when there is a difference of opinion over what your contract requires. Unfortunately, sometimes disputes are simply unavoidable, but when they do arise, it is important to follow the right processes to reach a resolution, including knowing what you contract stipulates, to reach an economical and fair resolution. QLDBCCC has the right experience to help you through the

adjudication process and our team makes sure you are ticking all the right boxes.

adjudication applications and responses and much more.

Our specific services include assistance to understand your contract and compliance guidance; serving and responding to, notices under your contract; support and guidance for builders and developers dealing with substandard and/or non-compliant work and non-conforming products; preparation and submission of Building Industry Fairness (Security of Payment) Act 2017 (Qld) (BIFA) payment claims, payment schedules,

Our team has the skills and know-how to help you to navigate complex contract conditions, resolve payment disputes, get paid and assist with day-to-day strategies from project inception to completion.

House Saved from Demolition A two-storey, nine-year-old residential property was suffering from severe differential settlement of up to 95mm. As the property was under warranty, the owner sought resolution from the original builder. The warranty builder engaged Expertise Building Services to provide a solution which would avoid the need to knock down the house. Mainmark were contracted to deliver a unique solution by using two of its proprietary non-invasive re-supporting and re-levelling technologies to remediate the property; JOG Computer-Controlled Grouting and Teretek® resin injection. Mainmark successfully re-levelled the entire length of the three affected side walls without the need for soil removal. The project took Mainmark a total of only 14 days to complete and was delivered within budget to the client’s complete satisfaction.

FOR MORE INFORMATION ABOUT THE SERVICES QLDBCCC CAN PROVIDE, VISIT QLDBCCC.COM.AU OR SEND AN EMAIL TO INFO@QLDBCCC.COM.AU

Paul Richey, Expertise Building Services, said, “My dealings with Mainmark were nothing but professional. They ensured all aspects of the work, including any queries I had, were thoroughly explained so all parties were aware of the process and that the outcome would be achievable prior to the project commencing. This gave the owner the reassurance and confidence that the home could be stabilised and that there would be no surprise costs or variations to the work.”

For an obligation free, expert opinion contact us

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Master Builder | 41

deal

We give you access to exclusive deals, discounts and special offers that can save you money on the things you need to operate your

AT D E A AVA I L A

AS A BUSINESS OWNER, YOUR DAY-TO-DAY EXPENSES AND PROJECT RUNNING COSTS CAN QUICKLY ADD UP. AT MASTER BUILDERS WE’RE HERE TO SUPPORT YOU, SO WE’VE TEAMED UP WITH SOME INDUSTRY PARTNERS TO HELP YOUR DOLLARS GO FURTHER.

The Real

business effectively. But, life isn’t about all work and no play, which is why we've got your holidays and lifestyle covered for you too. Our range of member discount providers have been sourced across different categories to meet your diverse needs. Categories include vehicle and fleet, advertising and marketing, health and safety, travel and lifestyle, tools and equipment, and products.

HAVE YOU GOT AMPOLCARD? Take advantage of Australia’s largest fuel network and manage your on-road business costs with the new AmpolCard. As we transition to the Ampol brand, your AmpolCard will be accepted across our entire network of over 1,900 Caltex* and Ampol branded locations. AmpolCard gives you instant access to savings on fuel and vehicle related expenses, all for a low monthly fee. For more information visit mbqld.com.au/ampol *Ampol Limited, through a subsidiary, is a licensee in Australia of the Caltex trademark, but is in the process of transitioning its network of over 1,900 sites to instead trade under its own Ampol trademark.

UNLOCK BIG SAVINGS WITH TELSTRA As a member of Master Builders, you can enjoy 15 per cent discount on eligible new or existing Telstra Small Business mobile and data plans. With Telstra, you manage your account, pay your bill and track data usage 24/7. You’ll also get one bill, one account which will allow you to efficiently manage your Online Bill through Your Telstra Tools. Network without equal – make calls in more places with Australia’s largest mobile network. For more information visit mbqld.com.au/telstra

COLLABORATION DONE RIGHT WITH INTERSCALE Want to streamline collaboration and improve your estimating, quoting and workflows? Master Builders has partnered with Interscale to bring members and their staff a great deal on CAD (Computer Aided Drafting/ Design) hardware/software to do just that. Starting from $125/month ex GST, this offer includes a ruggedised tablet/laptop and Bluebeam Revu software that can be used both in the office or on site, as well as software training for businesses not familiar with the product. Present your Master Builder membership card to receive 15% of RRP. For more details visit mbqld.com.au/interscale

These are just some of the great deals available to Master Builders members. For a full list of discounts and special offers, visit mbqld.com.au/member-discounts

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BMW, Beaurepaires, BUPA, Ampol, Departure Lounge, Isuzu, Mini, Mitsubishi Motors, MyConstruct, Nissan, Officeworks, St John Ambulance, Telstra, Thrifty, Totally Workwear, Toyota, Xact Accounting. 42 | Master Builder

HR MADE

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ORDER YOURS ONLINE TODAY! Exclusive Master Builders member-only offer

▶ 12 months free updates if HR legislation changes ▶ Available electronically on USB

$99 inc GST+ shipping (express post)

Visit mbqld.com.au/hrtoolkit

Important information about timber and moisture

Recent extreme rainfall in Queensland and New South Wales has created conditions in which timber products may become affected by moisture. Whether you are building with new timber, or repairing water-damaged structures, the following information will help you optimise performance and service life. Structural and appearance grade timber products sold in Australia are generally kiln dried during manufacture to a specific moisture content, usually between 1215%. This is particularly important as kiln dried timber is stronger, more stable, and less prone to mould or decay – providing a product that will effectively last indefinitely in a properly designed and maintained structure. To ensure this, it is helpful to understand the role of moisture content in your timber products. When you receive timber on site, it may be plastic wrapped. This is important because wrap covering helps protect the timber from rewetting. You can help ensure that water stays out by: •

Not placing the timber directly on the ground, and use blocks or bearers to create separation

•

Avoiding or repairing tears in the plastic wrap

•

Storing undercover, if possible, or at least out of direct sunlight

•

Ensuring adequate ventilation around the timber - free air circulation will help dry out any condensation that might accumulate under the cover

•

Installing the roof covering, and wall sarking, to minimise the risk of wetting

If you open a pack and of timber and it is wet or mouldy, it could be because: •

There were tears in the plastic wrap

•

The pack was stored in contact with the ground, allowing water to wick up

•

The pack was stored in direct sunlight which encouraged condensation

If the timber is wet, let it dry. Remember, wood swells as it absorbs moisture and shrinks as it dries. This effect is greatest on the wide face, a bit less on the narrow face and negligible along the length. Drying wetted wood can create some stresses that may lead to warping, twisting or bowing. Wet timber that

redries may experience some movement, so the best approach is to place it into the structure as quickly as possible and allow it to dry in place. Once the wood has dried below 20% MC (moisture content) mould growth can no longer be supported and the spores will become dormant or die. Test the wood with a moisture meter to make sure it has a MC less than 20% before any claddings or linings are installed. Mould fungi grow on sugars stored in the wood and do not cause any loss in structural properties. Small amounts of mould can be removed by washing the wood with a mild detergent and water and allowing the surface to dry. Wood is a naturally renewable building material. It’s known as The Ultimate Renewable™, that helps tackle climate change by storing carbon – up to half the weight of wood is carbon, absorbed from the atmosphere by a growing tree. Like to know more? Free online and training resources are available from WoodSolutions - www.woodsolutions.com. au/blog/handling-moisture-affected-timber

Improve your environmental awareness with free Environmental Product Declarations (EPDs)

An environmental product declaration (EPD) is a standardised and verified way of quantifying the environmental impacts of a product based on a consistent set of rules that have been developed through an extensive stakeholder consultation process. EPDs are also recognised for credits in the Infrastructure Sustainability (IS) rating scheme of the Infrastructure Sustainability Council of Australia (ISCA) and are increasingly required in tender documents. The following EPDs are available for download from the WoodSolutions website: • • • • • •

Environmental Product Declaration 1: Softwood Timber Environmental Product Declaration 2: Hardwood Timber Environmental Product Declaration 3: Particleboard Environmental Product Declaration 4: MDF Environmental Product Declaration 5: Plywood Environmental Product Declaration 6: Glulam

SERVICES & ADVICE

From the job site to the courtroom W

ant to get off the tools or apply your expert industry knowledge in an exciting (and lucrative) new role? Our brand-new Building Consultant and Expert Witness seminar is just the ticket. Now in his 50th year in the construction industry – and with not even a whisper on retirement – seminar creator Don Dixon knows a thing or two about how things should be done right. A look at Don’s extensive CV tells the story. He’s currently Master Builders’ Renovations and Technical Committee Chair, sits on the IBC committee and Housing Committee, and is an elected member of our Electoral College. A licensed builder with a background in project and site management, as well as roles in recruitment and marketing, Don is also licensed in pest control, pool safety inspection, asbestos removal, and certified in construction waterproofing. Surprisingly, when he got the tap on the shoulder about becoming a professional building consultant and expert witness, in “the twilight years” of his career, he didn’t know what was required. “An expert witness provides a written report and sometimes testifies in building dispute matters at a tribunal or court hearing.” Don explained. “You might have seen on TV on the Law and Order-type shows, they’ll call on an expert witness to provide evidence. The expert witness must be completely independent and impartial. Their primary duty is to the court,

not as an advocate for the person who has engaged their services.” A typical building dispute might involve a homeowner withholding the final payment from the builder, alleging building defects as justification. Sometimes it’s the other way around. If mediation fails, a lawyer for one or both parties will advise them to get an expert building report to look impartially at the issues in dispute – and that’s where a building consultant comes in. “I look at the allegations listed and inspect the alleged defects. I take notes, photographs, and do any tests that are required,” Don said. The Uniform Civil Procedure Rules spell out the duties of an expert, including documenting all tests and the inspection process as evidence to support their professional opinion. “That evidence is compiled into a written report, and provided to the parties in dispute,

to show what an independent expert says with regard to the alleged defects, in the hope that the parties can then mediate to settle without legal proceedings,” Don said. “If still not resolved, the report can be submitted to a tribunal or the courts.” With a shortage of recognised consultants in Queensland and plenty of dispute work around, Don decided to reduce his workload and share his passion by writing a one-day seminar for his fellow Master Builders members. “It’s targeted at those in the industry who might want to transition to a specialist practitioner’s role. It's also not just for licensed builders – there are recognised experts in roofing, hydraulics, fire services, waterproofing - to mention just a few. With a trade background, you too could potentially promote yourself as a specialist consultant and expert witness.” OUR FIRST SEMINAR WILL BE HELD IN JUNE. VISIT MBQLD.COM.AU/EXPERT WITNESS TO FIND OUT MORE

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SERVICES & ADVICE

ASK OUR EXPERTS

YOUR QUESTIONS ANSWERED

EMMA KIRKBY

PHIL BREEZE

STEPH GAYLARD

JULIAN LANE

Manager Workplace Relations

Manager Housing Services

Manager WHS Services

Principal Lawyer Members Legal

The building and construction industry can be complex, which is why we receive thousands of member enquiries each year. Here at Master Builders, our friendly and knowledgeable experts are on hand to answer your questions about the issues you face in the day-to-day running of your business. This advisory service is free to members – and it’s just one of many ways we’re committed to giving you a valuable membership experience. Over the following pages, this edition’s panel of experts share some of the common questions they are asked.

We’re here to help, whether you need advice about: • Contracts, including which contract to use • Disputes and getting paid • Employment, wages and staffing • Workplace health and safety practices • Industry compliance and licensing requirements • Enterprise bargaining agreements • Legislation and how it applies to you • Insurance products • Plus much, much more.

Remember, if you’re seeking professional advice, call Master Builders on 1300 30 50 10. Master Builder | 47

SERVICES & ADVICE

Workplace Relations

BUILDING & PLANNING

with Emma Kirkby

with Phil Breeze

Manager Workplace Relations

Manager Housing Services

Following the decision of Workpac Pty Ltd vs Skene employers were left with uncertainty regarding their casual workforce, with concerns of misclassification and back pay claims for leave entitlements.

Contrary to what people might think there is no problem with risk; it is how you identify, assess, and manage risk that is important.

In March new legislation was passed that has significantly amended the casual employment regime. This includes a definition of casual employment and new obligations of casual conversion. Most of the casual conversion changes don’t apply to small businesses leaving us with a two-tiered system. WHAT IS A CASUAL EMPLOYEE? The most important change is that a casual employee is to be assessed on the basis of the employment offer and not on the actual hours worked during employment. To meet the terms of a casual offer it needs to be clear that there is no firm advance commitment of continuing and indefinite work and the employee understands and accepts based on this offer. When deciding if an employee should be offered casual or permanent employment the factors to consider are: Shifts will be offered on the needs of the business; the employee can accept or decline shifts, and the employee is entitled to casual loading or a specific rate of pay for casual employees. CONVERTING CASUALS TO PERMANENT EMPLOYEES – BUSINESS OVER 15 EMPLOYEES Businesses with over 15 employees must offer a casual employee conversion to either part-time or full-time employment if: the employee has been employed for a period of 12 months; during the last six months, the employee has worked regular hours on an ongoing basis and that these hours will continue in the foreseeable future. Businesses are not required to make a conversion offer if there are “reasonable grounds” that are based on facts that are known or reasonably foreseeable at the time. REASONABLE GROUNDS WOULD INCLUDE: The hours of work will be significantly reduced or cease in the next 12 months; there would be significant adjustment to the employee’s hours of work. An employer will still need to issue a notice of decision to the employee providing details as to why an offer of conversion is not being provided. Businesses over 15 employees must comply with both the NES and any applicable Award or EBA. For businesses with under 15 employees the existing casual conversion obligations under your Award or EBA still need to be followed. CASUAL EMPLOYMENT INFORMATION STATEMENT (CEIS) All casual employees (new and current) need to receive the new Casual Employment Information Statement as soon as possible. For more details, visit mbqld.com.au/casualemployees Contact the Workplace Relations team on (07) 3225 6411 or workplacerelations@mbqld.com.au 48 | Master Builder

If a contractor decides to take on a risk the benefit/s should outweigh the risk-cost. A risk-benefit analysis requires an holistic approach that among other things tells you as much as possible about the magnitude of the consequences of taking on the risk for the business overall, and of course how will this add to the businesses bottom line. Having undertaken the risk-benefit analysis the next step involves putting in place a risk management process. For example, as a minimum include three basic but critical steps for a building contract scenario: STEP 1 - IDENTIFY THE RISK FACTORS These may include: conditions in industry overall; Owner/Principal profile; resources allocated to health, safety, and environmental issues; availability of labour and materials; insurance requirements; scope and content of contract documentation; site-specific issues, services, storage, rubbish; financials, cash flow, progress payments; government regulation, taxes, fees, and contract administration. STEP 2 - ASSESS THE RISK Sub-contracts mirror head contract terms; progress payments defined in relation to cash flow needs; retentions, securities; extended defects liability periods; payment claims and payment schedules; extended warranties from suppliers, manufacturers; owners/principals confirm in writing accuracy of documents supplied by them; access to site owner/principal responsibility; owners/principals finance approved and confirmed prior to commencement; security of payments if they are cash clients; trades responsible for storage and removal of own trade waste from site; assessing likelihood and consequence of safety risks. STEP 3 - MANAGE THE RISK Manage the owners/principal’s expectations; prepare a project/ works program; head contractor allocates appropriate resources; subcontractors’ resources allocation is sufficient; check contractor’s (builder/trade) suitability to undertake the contract; regular site meetings with owners/principals; administer the contract’s Extension of Time and Variation claims - watch for time bars; administer the lodgement of progress claims; regularly monitor the construction progress and as required update the program; ensure adequate site supervision; ensure the owner/principal pays the progress payments on time, and put in place safety control . RISK IS LIKE YOUR SHADOW - IT FOLLOWS YOU EVERYWHERE. Review the management strategies that you have put in place on a regular basis throughout the project to ensure that they are working and achieving the desired outcomes.

Contact the Housing team on (07) 3225 6444 or housing@mbqld.com.au

SERVICES & ADVICE

WORKPLACE HEALTH & SAFETY

Members Legal

with Steph Gaylard

with Julian Lane

Manager WHS Services

Principal Lawyer Members Legal

DO I NEED TO ENSURE THAT MY WORKERS RECEIVE THE COVID -19 VACCINATION?

As members know from bitter experience, the cost and availability of materials, supplies, labour, and subcontractors can change during the course of a project. The profitability and progress of a project can change dramatically overnight.

There is no requirement under the WHS Act for employers to mandate vaccinations in their workplace. The Chief Health Officer may however designate certain workplaces as high risk and issue public health orders requiring employers to ensure their workers are vaccinated. In this case, employers must follow public health orders. For example, there is currently a public health order in place for those health professionals treating COVID-19 patients, requiring them to be vaccinated. Employers do need to demonstrate that they are putting in place control measures to eliminate the risk of COVID-19 in their workplace. It is important to understand that the COVID-19 vaccine is only one control measure to eliminate or reduce the risk of serious effects of COVID-19 in workplaces. For more information about other controls that can be used to eliminate COVID-19 in the workplace, visit the Master Builders website at: mbqld.com.au/coronavirus WHERE DO I START IF I AM CONSIDERING IMPLEMENTING A VACCINATION PROGRAM IN MY WORKPLACE? If employers intend to implement a vaccination program at work they must: • Consult with workers and health and safety representatives giving them a reasonable opportunity to express their views and contribute to the decision-making about vaccination as a control measure • Provide workers with access to medical and health information regarding the safety and efficacy of the vaccine • enable access to the vaccine for all workers • Protect workers’ privacy in relation to their decisions on vaccination • Obtain advice from a reputable source such as Worksafe Queensland, Queensland Health and/or Master Builders Queensland about policies and procedures that will need to be implemented ARE CONSTRUCTION WORKERS A ‘HIGH RISK INDUSTRY’ UNDER THE COVID-19 VACCINES NATIONAL ROLLOUT STRATEGY? The construction industry has not been classed as a high risk industry, under the COVID-19 Vaccines National Rollout Strategy. Some workers may be individually classed as high risk due to certain characteristics such as age or pre-existing medical conditions which will place them in a priority group for vaccination. More information about the rollout strategy can be found on the Queensland Health website at qld.gov.au. For more information, visit the Workplace Health and Safety Queensland website at worksafe.qld.gov.au, and the vaccination page on the Safe Work Australia website at safeworkaustralia.gov.au. Master Builders will also be exploring these topics during Roadshow 2021 across all of our regions. Contact the Workplace Health & Safety team on (07) 3225 6406 or whs@mbqld.com.au

CAN I PASS ON INCREASES IN THE COSTS OF MATERIALS, SUPPLIES, LABOUR OR SUBCONTRACTORS TO MY CUSTOMER? You can only pass on price increases if your contract allows it. If your contract is for an agreed price or agreed rates (and does not allow for changes to those prices and rates due to increases in the cost of materials, supplies, labour, or subcontractors), then you cannot charge more than those agreed prices and agreed rates. There are options available to include flexibility for prices and rates in your contracts. These include: a.

‘Cost escalation’ or ‘rise and fall’ clauses. These clauses set out agreed pricing from which increases are calculated, a process for claiming an increase, and when the increases are payable by the customer.

‘Prime cost items’ where an item has not been selected, or its price is not yet known, and an allowance for its cost is included in the contract.

‘Provisional sums’ for services where a set amount cannot be included in the contract.

Please note schedule 1B of the QBCC Act restricts price flexibility for building work under a regulated domestic building contract. WHAT IF I CANNOT PASS ON INCREASES IN THE COSTS? If your contract does not include price flexibility, then you are bound to perform the works under the contract for the prices agreed in the contract. Any changes to the works and pricing in the contract can only be made if agreed by all parties to the contract. CAN I CLAIM AN EXTENSION OF TIME FOR DELAYS CAUSED BY THE UNAVAILABILITY OF MATERIALS, SUPPLIES, LABOUR OR SUBCONTRACTORS? Whether you can claim an extension of time depends on the terms of your contract, and whether it allows you to claim for delays caused by a shortage in, or delays in obtaining, materials, supplies, labour, and/or subcontractors. To claim an extension, you will need detailed evidence of: the delay caused by a shortage or delay in obtaining materials, supplies, labour, or subcontractors, and your efforts to get the required materials, supplies, labour or subcontractors. For those undertaking domestic building work under a regulated contract, schedule 1B of the QBCC Act restricts your ability to claim. Section 42 of schedule 1B limits claims for an extension of time to only delays which were not reasonably foreseeable and out of your control.

Contact the Members Legal team on (07) 3225 6440 or contracts@mbml.com.au Master Builder | 49

SERVICES & ADVICE

Nominee supervision P

oor site supervision can lead to defective building work. Defective building work can cause significant financial impact on contractors. Does your company and the company nominee provide the correct supervision on site? Have you got a system of supervision in place? A QBCC licensed company must have a nominee to maintain the licence. The nominee must have authority, and undertake duties and responsibilities to ensure the adequate and personal supervision on site for works being carried out by the company. The nominee must be an employee, or an officer of the company and suitable supporting evidence is required to be supplied to the QBCC in applications and on change of nominee. The company nominee is its technical expert. The nominee has a responsibility to the company and the QBCC to uphold that level of expertise. Company directors and the nominee have a responsibility to ensure that a system of supervision is in place that ensures the company’s building work is adequately supervised, complies with the plans and specifications, and is of a competent standard. When you are thinking of operating under a company structure you must understand the obligations as a company director and those of the company nominee/s. If your system of supervision is found to be inadequate, both the company and the nominee may be committing offences under the QBCC Act and can be prosecuted. A system of supervision should have regard to the size and complexity of the building work to be carried out under the licence,

50 | Master Builder

SERVICES & ADVICE

A QBCC licensed company must have a nominee to maintain the licence. and how the building work is proposed to be checked during all stages of construction and before final payment by a person authorised to supervise the work. Suitable evidence includes employment status, such as the formal employment agreement and nominee supervision plan. A nominee supervision plan should cover the structure of the company and the roles on site, communication systems, nominee site attendance and the management of defect identification, and how the building work is proposed to be checked during all stages of construction, on its completion and before final payment by a person authorised to supervise the work. EMPLOYEE YOUR NOMINEE Our Workplace Relations team fields lots of calls from builders wondering how to best employ their nominee. Some of the common issues that arise are: •

My workload is not consistent, so I don’t know how many hours I need

my nominee for. •

I want to pay my nominee according to my contract value, not for hours worked.

•

My nominee has their own company and so can’t guarantee set hours of work.

Beside these scenarios posing challenges of providing evidence of suitable levels of supervision to the QBCC, there are also issues around what makes for a suitable employment contract. In general, you will have greater flexibility in your employment relationships if your nominee is only providing the supervisory oversight of your works rather than being a hands-on site supervisor. A person acting solely as nominee will be Award-free and so there are a number of greater flexibilities available in your employment contracts. For example, an Award-free nominee may be contracted as a part-time employee with guaranteed minimum hours per week,

which do not necessarily have to be fixed in advance. This gives the flexibility to contract for and pay for a set number of hours per week, whether needed in a given week or not, but pay additional up to the market rate as required. This coupled with a low hourly minimum rate that we need to guarantee as a legal floor means that we can consider the feasibility of financial arrangements such as retainers or contract value rates that still meet the national Employment Standards. Unfortunately, we can’t guarantee the exact outcome you want because the more flexibility we can build into your employment contract the more you may be questioned, rightly, about whether your employment arrangement provides the supervision requirements required by the QBCC. THE WORKPLACE RELATIONS AND LICENSING TEAMS ARE HAPPY TO HELP YOU TO BEST GET THIS BALANCE RIGHT FOR YOUR COMPANY. CALL 1300 30 50 10 FOR ASSISTANCE.

31 July

Master Builder | 51

SERVICES & ADVICE

Low Density Asbestos Fire Board Classified as Friable from May F

rom 1 May 2021, low density asbestos fibre board (LDB), also known as asbestos insulating board, will be classified as a friable material in all circumstances. This means LDB can only legally be removed by a class A asbestos removal licence holder.

LDB will be prohibited unless the task is one of the following and the work is done in the way specified by a regulator-approved method:

If you’re a class B asbestos removal licence holder and want to be able to remove LDB after 1 May 2021, you will need to apply to Workplace Health and Safety Queensland for a class A asbestos removal licence. These changes will also affect businesses and tradespeople who carry out maintenance and service work involving LDB installed in buildings and plant or equipment prior to 31 December 2003. Carrying out work involving

•

Minor repairs and minor damage to low density asbestos fibre board

•

Painting undamaged low density asbestos fibre board

•

Drilling holes up to 30mm in diameter into low density asbestos fibre board

•

Temporarily moving a low density asbestos fibre board ceiling tile

•

Installing or removing fixtures or fittings to low density asbestos fibre board

Expressions of Interest Over the next five years, Endeavour Foundation is embarking on the biggest investment in our 70 year history, expanding our accommodation and property portfolio to deliver improved facilities for people with disability across Queensland.

We are now calling for Expressions of Interest from registered Australian residential builders to be part of Endeavour Foundation’s Specialist Disability Accommodation (SDA) expansion for 2021 and beyond. Brisbane Gladstone Kingaroy Maryborough Sunshine Coast

Bundaberg Gold Coast Logan Rockhampton Toowoomba

Cairns Ipswich Mackay Roma

Registrations close 5pm (AEST) Wednesday 30 June 2021.

To learn more call 1800 112 112 or visit endeavour.com.au/builders 52 | Master Builder

Copies of these approved work method statements can be found on the Worksafe Queensland Website . All workers performing these tasks must be trained in how to identify and safely handle asbestos-containing materials and how to do the work safely, including the five approved work method statements. The training must cover prescribed performance criteria as outlined by Worksafe Queensland, and must be recorded on an approved training record form. INFORMATION ON TRAINING REQUIREMENTS AND APPROVED TRAINING RECORDS CAN ALSO BE FOUND AT WORKSAFEQLD.COM.AU

SERVICES & ADVICE

Super guarantee increase 1 July 2021 T

he superannuation guarantee (SG) is scheduled to increase to 10% from 1 July 2021.

Despite media reports suggesting the SG increase may not go ahead as planned, businesses need to be ready for this legislated increase in super contributions and factor the additional cost into new work they’re undertaking post 1 July 2021. The SG is scheduled to increase from the current rate of 9.5% to 10% from 1 July 2021. It is then planned to increase by half a percent each year until it reaches 12% in 2025. SG is the minimum super an employer must pay their employees. From 1 July 2021 the minimum super that must be paid to

an eligible employee will be 10% of their ordinary time earnings – the amount an employee earns for their ordinary hours of work (including over-award payments, commissions, allowances and paid leave). As an employer it’s important to ensure you pay super at this new minimum rate from 1 July 2021 as there are financial penalties from the ATO for not meeting your SG obligations. The Super Guarantee Charge (SGC) is the penalty charged by the ATO when employers don’t pay: the required super guarantee contributions for each eligible employee; super contributions by the cut off date for payment, or super to each employee’s chosen super fund.

IF YOU HAVE QUESTIONS ABOUT PAYING THE CORRECT SUPER FOR YOUR EMPLOYEES, CALL TROY WOLTER FROM BUSSQ BUILDING SUPER ON 0417 702 822.

This information is general advice only and does not take into account or consider your personal objectives, financial situation or needs. Prepared by BUSS (Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).

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We’re a leading industry fund that makes super easy with personalised service to help you, your employees and family.

We’re here to help you. Visit bussq.com.au or call us on 1800 692 877.

The information supplied in this advertisement is general advice only and does not take into account or consider your personal objectives, financial situation or needs. Before acting, you should review the relevant Product Disclosure Statement to ensure you have all the information about the relevant BUSSQ product and how it works and consider the appropriateness of the information to your needs or seek independent advice from a properly qualified professional. Prepared by BUSS(Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).

Master Builder | 53

SERVICES & ADVICE

r e b Trade and materials m e Murvey delays and cost hikes s

ack in March, we asked our members to share their experiences with the trade and materials delays and cost increases currently hitting our industry, and how it’s impacting business.

The supply shortage is also translating to a

The results were clear – the issues are substantial for both builders and trade contractors.

are also not being honoured, while many

MATERIAL DELAYS AND COST INCREASES

monthly fixed-price quotes.

The lead time on several key building materials is blowing out to unmanageable levels. Timber is at the top of the list, with a third of respondents telling us they’re waiting more than a month for orders to be filled. This includes frames, trusses, and structural timber. Roofing materials, including roof tiles, as well as windows, steel products and doors, are also difficult to come by.

TRADE DELAYS AND COST INCREASES

hit to builders’ hip pockets, with one in four surveyed struggling with price increases of more than 15 per cent for timber and steel. Some reported quotes and purchase orders wholesalers are refusing to guarantee fixed six-month agreements and will only provide

Delays in getting roof installers are at a critical level across the Southeast, with two out of every five builders waiting more than a month. Carpenters, concreters, tilers, bricklayers, joiners and painters aren’t far behind – with the cost of hiring these key trades also impacted.

CONSTRUCTLAWGROUP BUILDING | CONSTRUCTION | COMMERCIAL | LAWYERS

54 | Master Builder

WHAT’S NEXT? For new contracts going forward, nearly all will be at a higher price, with most expected to take at least a month longer and cost up to 10 per cent more. As we go to print, Master Builders is working with the state government and the QBCC on a process to allow builders to use extension of time provision in genuine and reasonable circumstances, giving them access to an Early Dispute Resolution process which could include mediation, and ensuring the industry and consumers are aware of the situation and their options, through a public awareness campaign. We’ll continue to update our members during this process, so keep an eye on your inbox and our website.

A NEW ERA FOR SHOWERS IN AUSTRALIA

a higher temperature up to 45°C maximum, or rotate the handle in the opposite direction for a cooler shower. Cool-Touch technology ensures a low surface temperature of the valve, safe to touch or hold while showering. The surface temperature will not exceed 20°C when operating at 38°C.

the correct spacing for pipes. These are NB-CT100 without slide rail and handset kit, and SERVICES & ADVICE NB001 supplied with slide rail and handset kit.

Builders need a licence to carry out mechanical services work Thermostatic showers popular in the UK and many European countries for nearly 30 years are now available in Australia through Therm-Oz Showers Pty Ltd. The Australian standard for this type of shower valve (AS4032.4) is now in the WaterMark scope and the AS/NZS3500.4:2018 Plumbing code. The Therm-Oz thermostatic nyone with aisbuilder of licence shower valve fully class WaterMark must hold a mechanical services licence approved, Licence WMK26224 and can be legally installed, with a to personally perform mechanical five-year guarantee. services work in Queensland.

A showerestablished mixes Thethermostatic Queensland Government water to a set constant a new licensing framework for mechanical temperature, even if other taps, services work on 1 January 2020 to address toilets or washing machines are theuse. significant and safetysupply risk posed in If thehealth cold-water to the shower were to fail, by incorrectly installed or maintained the shower will instantly shut mechanical services systems such as heating, off, preventing any chance of cooling, air-conditioning and medical gas scalding. systems. Licensing for mechanical services

The turned on with tradesshower has beenis changed to reflect the a simple twist of the right handle, important and specialised skills involved in using a quarter turn ceramic this work. disc valve. The temperature is controlled by rotating the left QBCC licensees with a builder class of handle and limited to 38°C as a licence can advertise and contract for stop safety feature by an override button. safety mechanicalDepressing services work this - but their scope button allows the user to rotate to

Therm-Oz is ideal for families with young children, the elderly as well as those who require assistive care while still giving that desired European styling for family bathrooms and ensuites. of work has been amended so that they can nonew longerproduct personallyisperform the work This a safer without the mechanical services choice forrelevant your home and more water efficient, services as water isincludes not licence. Mechanical work wasted while manually adjusting the construction, installation, replacement, temperatures. There are no repair, alteration, testing or electrics; it is maintenance, simply a far more efficient wayofof mixing hot and commissioning a mechanical heating or cold water.

cooling system in commercial and residential

buildings, for example air-conditioning. It also The Therm-Oz thermostatic shower valve is available withfound includes work on medical gas systems or without the chrome slide rail, in hospitals and other health services such as handset, hose and soap dish. dental facilities. These systems contribute There are many choices of shower kits combinations available to theand overall health and safety of the such as overhead rain heads with community and can have fatal consequences a diverter for a handset. if incorrectly installed or maintained.

For new building projects the TO FIND OUT MORE, SEE THE MECHANICAL thermostatic shower valve is supplied with a fixing SERVICES LICENCES PAGESbracket AT that allows the positioning of QBCC.QLD.GOV.AU the shower on the wall, giving

Therm-Oz also offers a Reno Kit that replaces any two-tap manual shower over to thermostatic with no pipework or tiling alterations. It can be fitted vertically or horizontally and is suitable for all tap spacings between 230mm down to 80mm apart. These are RK-CT100 without slide rail and handset kit, and RK001 supplied with slide rail and handset kit.

Therm-Oz Showers is a WA based company, supplying nationally to the plumbing merchants of Australia. Therm-Oz Showers is a Member of the Master Plumbers Association, Assistive Technology Suppliers Australasia and was a finalist in the HIA Housing awards WA 2018 in the Industry and Product Innovation category. This is a new era for showers in Australia, whether you are building, reconfiguring or renovating, please visit the ThermOz website. FURTHER INFORMATION: Phone 0439 196 441 Email info@therm-oz.netau Website www.therm-oz.net.au Youtube https://youtu.be/ JHYrdbVhO4o

FULLY APPROVED

Thermostatic Shower Mixing Valves ATURE R E P M CE TE

AS4032.4:2014 Lic WMK26224 SAI Global

URFA

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Available with or without Handset & Slide Rail

AS/NZS3500.4:2018 Compliant

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In accordance with AS/NZS 6400

Licence No. 1834 Therm-Oz Showers Pty Ltd

Master Builder | 55

WHAT'S ON

JUNE MAY

cal e ndar EVENTS

56 | Master Builder

Master Builders Roadshow

ROCKHAMPTON

Master Builders Roadshow

MACKAY

Master Builders Roadshow

TOWNSVILLE

Master Builders Roadshow

CAIRNS

Subcontractor Forum

SUNSHINE COAST

Industry Leaders Lunch

BRISBANE

Influencers (Women in Building)

TOWNSVILLE

Local Info Session Webinar

ALL REGIONS

Influencers Lunch

BRISBANE

Business Resilience Breakfast - Legal

BRISBANE

Influencers (Women in Building)

ROCKHAMPTON

Influencers (Women in Building)

SUNSHINE COAST

Master Builders Golf Day

TOWNSVILLE

WHAT'S ON

BRISBANEInfluencers I

t was a full house at The Marquee at Victoria Park Golf Course, as our members revelled at the opportunity to gather in person for the first face-to-face event of the year - our Brisbane Influencers Lunch. Master Builders’ Director – Business Development and Membership Sue-Ann Fresneda hosted the sold-out event, which featured a panel discussion with industryleading influencers and marketers.

“For someone coming from a marketing background, I’m so relieved to see marketing become so mainstream and businesses using it to their advantage – but I also completely understand that for so many, it remains something of a mystery,” Sue-Ann said. “That’s exactly why we covered this topic – to bust some myths, break down the barriers, and if you haven’t already, help you get started on the journey.” Successful start-up founder, advisor and investor Emma Croston from MeCommerce provided her insight into why marketing, brand and digital are so important for business, and a fun and informative look at the ever evolving and competitive landscape of social media. King Builders co-founder Andy King shared her secrets on how to stay on trend, and on-brand, using simple but powerful tools, the importance of building trust, and all the latest on what clients look for when deciding on

which builder to go with. 2020 Brisbane Women in Building Awardwinner and Marie G Pty Ltd founder Marie Gjorgioski drew on her background as a national sales manager and now, successful builder and business owner, to share her tips for building a strong brand identity. A big thank you to all the sponsors who made the day such a success. We’re now planning our next Influencers events – keep an eye on our website and your inbox for details.

3279 0000

Domestic Commercial Real Estate Air Conditioning

ABN 26 878 904 461

Since 1990

Home Automation

ELECTRICAL Lic

Unit 1, 18 Gravel Pit Road, Darra QLD

3279 0000

celebrating

years of industry excellence

www.rjayelectricalservices.com.au

Master Builder | 57

SocialSCENE WHAT'S ON

58 | Master Builder

WHAT'S ON

Master Builder | 59

WHAT'S ON

Joe (water) proofing the future OF HIS BUSINESS

by upskilling

ith five years’ experience running a business, Joe Brookes has his finger on the pulse when it comes to best industry practice.

Based in Cairns, Joe’s small-medium commercial construction company Brookes Build has built a solid reputation working on commercial fit-outs of restaurants and pubs, as well as the occasional office. With waterproofing consistently earning an unenviable place as a stayer on the QBCC’s top 10 defects list, experienced builder Joe had himself spotted a real need in the industry for it to be stepped up. “Our tiler and waterproofer is very good and I trust his work – but we’ve had other waterproofers come on and it’s been quite shocking to see what they think is acceptable, and what they get away with,” Joe said. 60 | Master Builder

“It’s quite an expensive trade to get in to do the work, so we thought that we would get our own licence. I put our foreman through the Master Builders waterproofing course last year, so he was doing all our waterproofing for about 12 months. He said the course was really intense and informative, so I decided that I wanted to do it as well.” Joe said having a skilled trainer with lived industry experience running the course made it all the more relevant. “The instructor Andrew is very passionate, and he can see a real need for this in the industry – that there’s just not enough training. “Obviously there are so many waterproofing problems that are arising in the industry and he sees it – he flies all around Australia handling repairs to some horrible waterproofing jobs, and some really

complicated ones. He made the course really enjoyable with his knowledge and enthusiasm for it.” Since completing his study, Joe has found an increased confidence that his jobs are being done correctly, avoiding costly issues cropping up. “It allows us to bypass the issue of getting waterproofing contractors in to do the work. Also, the cost – we’re saving a lot of money for our business and our clients by doing it ourselves. Construction timing is also definitely a point. “The CSQ funding made doing the course incredibly affordable. To be honest I was going to do it anyway, but to get that funding was a really nice surprise. You will get guys that are on the fence about doing it because of the cost, and the funding will definitely push them to take the step.”

June

May

MONTH

Call us on 1300 13 60 02 or visit mbqld.com.au/training for more information

COURSES: Livestream & Face-to-face WHY APPLY?

LOCATION

Business Management for Trade Contractors*

Apply for your trade contractors licence

Livestream & Sunshine Coast

eDocs Deep Dive

Learn how to prepare and send contracts in a flash through eDocs. Beginner and advanced courses available.

Getting Started – Livestream Advanced – Livestream

Negotiation Skills

Gain the tools to promote effective negotiation and techniques for turning face-to-face confrontation into side-by-side problem solving

Sunshine Coast

Completed Residential Building Inspectors

Learn how to undertake residential building inspections

Brisbane

Silica Awareness

Understand the health impacts of silica dust and the fit testing requirements

Livestream

Building Consultants & Expert Witness Seminar

Get the information you need to help take you from the job site to investigating building disputes, problem solving and report writing.

Brisbane

Business Management for Trade Contractors*

Apply for your trade contractors licence

Livestream, Sunshine Coast, Hervey Bay & Brisbane

Microsoft Excel (Level One)

Learn how to simplify business

Brisbane

Asbestos Awareness

Understand your legal obligations around removing Brisbane & Mackay non-friable asbestos

Managing Ill and Injured Workers

Learn how to manage absent workers and help them return to work

Livestream

Diploma of Leadership and Management*

Designed specifically for the commercial sector to provide a professional development pathway for site supervisors, leading hands and finishing foremen

South East Queensland

BIFA Chapter 3: Payment Claims & Schedules

Learn about protecting your right to payment and avoiding hefty fines

Livestream

Introduction to Digital Marketing Skills

Learn the digital marketing basics including Google AdWords, social media marketing, audience building and more

Brisbane

Completed Residential Building Inspectors

Learn how to undertake residential building inspections

Livestream

Certificate III in Construction Waterproofing*

Reduce defects and provide better supervision of waterproofing work

Gold Coast & Sunshine Coast

Practical Communication

Learn simple techniques to improve communication skills, including DISC profiling.

Brisbane

Prepare Safe Work Method Statements

Learn how to prepare a safe work method statement (SWMS)

Livestream

Accredited Test & Tag*

Get the qualification you need to test and tag equipment in your workplace

Brisbane

Computer Essentials (Windows 10 & Outlook)

Make your day-to-day easier and learn the basics of Windows 10 and Outlook

Brisbane

BIFA Chapter 3: Adjudication Applications & Responses

Reduce expensive legal costs: learn how to write an adjudication application or response

Livestream

Residential Building Contracts

Learn how to correctly complete residential building contracts

Mackay & Livestream

Negotiation Skills

Gain the tools to promote effective negotiation and techniques for turning face-to-face confrontation into side-by-side problem solving

Gold Coast

Can’t find a date or course you’re looking for? Due to the changing times with COVID-19, course dates may change or new dates may be added after the publication of our magazine. Contact our training team on 1300 13 60 02 or visit mbqld.com.au/training Livestream workshops will be hosted via ZOOM.

Master Builder | 61

*Nationally Accredited Courses. RTO 30097

UPCOMING COURSES

WHAT'S ON

Master Builders office locations BRISBANE 417 Wickham Terrace, Brisbane, Qld 4000

T: (07) 3225 6444 | ask@mbqld.com.au GOLD COAST 18 Central Park Avenue, Ashmore, Qld 4214

T: (07) 5582 7100 | gc@mbqld.com.au DOWNS & WESTERN 166 Hume Street, Toowoomba, Qld 4350

T: (07) 4659 4200 | dw@mbqld.com.au SUNSHINE COAST Level 1, 91 King Street, Buderim, Qld 4556

T: (07) 5456 9800 | ssc@mbqld.com.au WIDE BAY BURNETT 162 Boat Harbour Drive, Hervey Bay, Qld 4655

T: (07) 4303 2400 | wbb@mbqld.com.au CENTRAL QUEENSLAND 35 Derby Street, Rockhampton, Qld 4700

T: (07) 4923 1900 | cq@mbqld.com.au MACKAY & WHITSUNDAY Suite 2, 40 Evans Avenue, North Mackay, Qld 4740

T: (07) 4969 4500 | mw@mbqld.com.au NORTH QUEENSLAND Level 1, 266 Ross River Road, Aitkenvale, Qld 4814

T: (07) 4417 1800 | nq@mbqld.com.au FAR NORTH QUEENSLAND 310–314 Gatton Street, Manunda, Qld 4870

T: (07) 4042 8800 | fnq@mbqld.com.au

Spotlight onAussie -made

ocal manufacturers, producers and exporters will be celebrated when the first ever Australian Made Week launches from 24 to 30 May. The event will encourage shoppers to actively focus their buying activities on genuine Aussie products, while celebrating and supporting local makers and growers around the country.

It comes as plasterboard manufacturer Gyprock has announced its support of the Australian Made Campaign to promote Aussie manufacturers in the building and construction industry, with all its products certified to display the famous green and gold logo. Gyprock pioneered plasterboard in Australia in 1947 and transformed the building industry in Australia with the introduction of paper-faced plasterboard. “We are proud of our history as an Australian manufacturer. Not only do we take pride in

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supporting the continuation of local jobs, but there is also a satisfaction that comes with producing a nationally recognised Australian Made product,” Gyprock Executive General Manager Paul Dalton said.

“The Australian Made logo is globally recognised and aligns perfectly with our mission statement - when you purchase Gyprock products, you are buying quality. “Gyprock is proud to have its products certified with the Australian Made logo. The logo also adds a lot of weight to our country-of-origin claims. Carrying the Australian Made logo and directing decision-makers to our products on the Australian Made website provides transparency. It clearly communicates our manufacturing processes beyond what we could independently.” A 2020 Roy Morgan Research study found 68% of Aussies prefer to buy Australian-made building and renovation materials, and 58% preferring to buy Australian-made tools and hardware.

Locally owned & operated since 1980 Sunshine Coast to Gympie Regions • Holding Tanks • PortaLoos • Hydro Excavation

• Septic Systems • Liquid Waste • Grease Trap

Brittany: 07 4690 9316 brittany.douglas@news.com.au Julie: 07 4690 9349 julie.marshall@news.com.au Kerri: 07 4690 9412 kerri.hooke@news.com.au

Ph: 5447 6477

www.suttonscleaning.com.au

Platinum Protecti doesn’t have to m crazy excesses.

Are your insurance premium and incre excesses a kick in the guts? If you recently received a notice from your current insurer about premium and excess increases to your current Construction Works and Public & Product Liability insurance policy, we’re here to help.

We’ve got your back. At Master Builders, we’re all about helping builders grow stronger businesses. That’s why we’re offering you low, competitive excesses* and fair premiums on our Construction Works and Public & Product Liability insurance policies. Our Platinum Protection insurance gives builders and tradies superior coverage you can trust. Is your current insurer your best choice? Do you know how much your policy excesses are? Do you know how your annual adjustment premium is calculated?

Make the switch to the original Platinum Protection today Find out how your insurance levels up. Give our expert team a call for a no-obligation chat, and find out about our competitive, low excesses* and fair premiums.

Insurance that truly has your back.

Call 1300 13 13 26

Email insurance@mbqld.com.au

*Subject to claims history. A DIVISION OF QUEENSLAND MASTER BUILDERS ASSOCIATION. Australian Financial Services Licence No. 246834. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual, business or person. Terms and conditions apply.

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How to guarantee the quality of your reinforcing steel

Over 140,000 tonnes of steel reinforcement is supplied in our market each year from unknown origins. If ‘uncertified’ steel is supplied on one of your projects then there is a high risk the reinforced concrete element may not perform. Even though design drawings might specify AS/NZS 4671 Steel for the reinforcement of concrete, it’s difficult to prove conformance once the steel is fixed and the concrete is placed.

METHOD ONE

Buy from an SRIA member All 9 SRIA processor members hold current JAS-ANZ accredited 3rd Party Processor Certificates (ACRS) proving their bar and mesh conforms to AS/NZS 4671, AS 3600, and AS 5100.5.

METHOD TWO

Ask for a 3rd Party Processor Certificate If you buy steel reinforcement from a non-SRIA member, then ask the supplier to provide you with a JAS-ANZ accredited 3rd Party Processor Certificate prior to supply.

DON’T TAKE THE RISK OF USING NON-CONFORMING STEEL REINFORCEMENT Find out if your supplier is an SRIA member and download their 3rd Party Processor Certificate

sria.com.au/3rd-party-certificates

S CAN H E R E