July/August 2021 Mid-Atlantic Events Magazine

MID-ATLANTIC

EVENTS July | August 2021

Game Face On! In-Person Events Are Back In Style

PCMA PHL Outdoor Tailgate Trade Show at Drexelbrook, Drexel Hill, PA

EVERYTHING YOU NEED FOR THE PERFECT MEETING

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and weeks most of LL STRIDE! The days FU IN Y LL FU PE HO smiling and you , BABY, AND arrived and people are ve ha FACE-TO-FACE IS BACK 20 20 rch Ma ce waiting for sin the industry has been l grins. ful eir can actually see th to larger events are nding. Small meetings ou reb are ts en ev s, tdoor event in June ces, meeting a prime example. An ou as Trade shows, conferen ow Sh e ad Tr ate brace with open MA PHL Tailg an six feet apart and em th returning. Take the PC r se clo e ers nv co wanting to n. packed with exhibitors t on a computer scree ntly, see ever yone no rta po arms and, more im ming back on a other sign of things co an s wa , ne Ju st pa is boost the industry, gas, also th this is all progress to ue The MPI WEC in Las Ve iss t las e th in ed As I mention larger scale. Progress! issue. eme song for one more th at th so let's role with RROW..."

G BEAUTIFUL TOMO "THERE'S A GREAT BI ryland… now that's are and Ocean City, Ma law De in ts rke ma h looks like the overall in our beac our properties and it of “Business is booming all for ar ye g kin aged and optimistic a record-brea ted. I am very encour ipa progress. This will be tic an lly na igi or an quicker th recover y is happening l!” to get back and trave e Tim about the future! o Hospitality TK er, rtn Pa ent, COO & - Vince DiFonzo, Presid D OF EVERY DAY…"

"SHINING AT THE EN

business for the changes, booking the ive sit po t ou ab rs me are. That's progress!” g to custo o-face gatherings really “Phone's ringing, talkin e-t fac n, rso pe in nt I Middle PA w importa Services & President, MP ity future and realizing ho tal spi Ho te Sta nn Pe les Manager, - Peter K. Sorensen, Sa RROW..."

G BEAUTIFUL TOMO "THERE'S A GREAT BI uptick in planning, are definitely seeing an we at th is e sid ts en . And we are seeing ngs and ev 22 programs picking up 20 “Progress on the meeti d an 21 20 e lat g ein rams and se oks as well!” both short term prog ion programs on the bo nit og rec d an ard rew some wonderful ategy, Etherio Group e President, Sales & Str - Michael Shannon, Vic AWAY…" (NOT) JUST A DREAM "AND TOMORROW'S dining in the streets, t, ducking into shops, ou ab d an t ou s ilie are planes overhead ople and fam del County. Progress un “Progress is seeing pe Ar ne An of all ing tales of personal tris - experienc rs. Progress is sharing da and sailing our water len ca r ou on ck ba n the odds. Progress and events ted themselves or beate and favorite festivals en nv rei ve ha at th s d together and businesse unities that have pulle umph, stories of small mm co ing rat leb ce is Progress is being back to work. before.” an th r ge undel County, MD emerged stron it Annapolis & Anne Ar Vis , tor rec Di e tiv ecu Ex - Kristen Pironis, "IT IS NOW A GREAT

RROW!"

BIG BEAUTIFUL TOMO

Jim Cohn - Publisher Mid Atlantic Events Magazine

IN

CONTENTS July z August 2021

Partners Steve Byrne of Visit Delco, PA, Lisa McGlashen and Erica Keagy from PCMA Philadelphia and Domenick Savino, Drexelbrook

MID-ATLANTIC

EVENTS July | August 2021

n Game Face On! In-Perso Events Are Back In Style

Photo Credit: Mario Oliveto Photography

PAGE 50 PAGE 10 - An Italian inspired steakhouse with a menu curated by the acclaimed chef Scott Conant at Resorts World Catskills in Monticello, NY.

FEATURES

10

PCMA PHL Outdoor Tailga

, Drexel Hill, PA

te Trade Show at Drexelbrook

Dining Options Abound at Casino Resorts Opportunities for groups from fine dining to casual

26

Latest in Team Building In-person, hybrid and virtual group bonding experiences

34

The Importance of Networking How associations are helping to keep people connected

40

Promoting Diversity and Inclusion Differing voices and perspectives help to make everyone stronger

56

Conversations to Inspire Forward Motion Unpacking emotion (and more) in the wake of the pandemic

PAGE 10 - Lobby of the AAA Four Diamond rated Mount Airy Casino Resort in Mt. Pocono, PA, a Pocono Mountains resort offering a variety of outstanding dining options.

EVENTS EXTRAS

46 50

Staying Connected: Ashfield Event Experiences EventsWorthy MPI Middle PA Awards PCMA PHL Tailgate Trade Show 58 See You in the Poconos!

LOCATION REPORTS 60 Location Report: New York Adirondack Region; Buffalo-Niagara; Cooperstown; Finger Lakes Region; Lake Placid; Onieda County; Sullivan Catskills; and Westchester

68 Location Report: Connecticut

Greater Hartford; Litchfield Hills; Coastal Fairfield County; Greater Mystic; Lower CT River Valley; Greater New Haven

PAGE 26 - Group on the Carousel at Peddler's Village in Lahaska, PA 8

July z August 2021

74 76 78

Guest Experiences: Outdoor Adventures EventMakers Around The Region

Mid-Atlantic Events Staff PUBLISHER & EDITOR . . . . . . . . . . . . . . . . . . . . . . . . .Jim Cohn MANAGING EDITOR . . . . . . . . . . . . . . . . . . . . . . . . .Rich Kupka DESIGN & PRODUCTION . . . . . . . . . . .Dana Kurtbek-MME Media FEATURES EDITOR . . . . . . . . . . . . . . . . . . . . . . . . .Lydia Young TRAVEL EDITOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ken Alan EVENTS DIRECTOR . . . . . . . . . . . . . . . . . . . . . . .Jennifer Johnson CONTROLLER . . . . . . . . . . . . . . . . . . . . . . . . . . .Robert Conrad CONTRIBUTING WRITERS . . . . . . . . . . . . . . . . . . . .Sharon DeFelices, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Liz Harvey and Dan Walker

ADVERTISING & SALES 215-947-8600 ad-sales@eventsmagazine.com

EDITORIAL OFFICES 1800 Byberry Rd Ste 901, Huntingdon Valley, PA 19006 215-947-8600 editor@eventsmagazine.com Opinions expressed in editorial submissions contributed to Mid-Atlantic Events Magazine are those of the individual authors exclusively and do not represent the opinions of Mid-Atlantic Events Magazine, its staff, its advertisers, or its readership. Mid-Atlantic Events Magazine and Tri-State Events Magazine, Inc. assume no liability or responsibility for independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

- Chester County Conference & Visitors Bureau - Discover Lancaster - Green Meetings Industry Council - Hospitality Sales & Marketing Association

Vol. 34, No.5

International – Greater Philadelphia, South Jersey and Delaware - International Live Events Association – Greater Philadelphia, North Jersey & Washington DC - Meeting Professionals International – Middle Pennsylvania, New Jersey, Philadelphia & Potomac - Mid-Atlantic Society of Association Executives - National Association of Catering Executives – Greater Philadelphia/South Jersey - Ocean City, MD Convention and Visitors Bureau - Pennsylvania Restaurant & Lodging Association - Pennsylvania Society of Association Executives - PHL CVB - Pocono Mountains Convention & Visitors Bureau

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- Professional Convention Management Association Greater Philadelphia - Valley Forge Tourism and Convention Board - Visit Bucks County - Visit Delco, PA

Mid-Atlantic Events Magazine is the bi-monthly, Mid-Atlantic publication, bringing information about the Hospitality and Meeting Industry to Meeting, Seminar, Trade Show, Overnight Accommodation, Special Event, Conference, Convention, for Association, Corporate, Group and Individual Planners along with Hotel, Resort, Conference Center, Attraction, Banquet Facility General Managers, Directors of Sales, Catering and Conference Services.

Mid-Atlantic Events Magazine (ISSN 0896-3967), is published bi-monthly by Tri-State Events Magazine, Inc. Copyright 2021 by Tri-State Events Magazine, Inc. All rights reserved.

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9

Dining Options Abound at Casino Resorts

The Prime Rib at Live! Casino Hotel, Philadelphia, PA

Casino resorts throughout the region present a wide range of enticements that are attractive to meeting and event planners as well as the groups they represent, but perhaps none are more appealing than the dining establishments available at each of these properties.

With many states relaxing restrictions regarding COVID-19 protocols in recent weeks, at this time restaurants once again are able to seat indoors at increased or even full capacity. Each of these casino resorts continues to have guest and employee safety measures in place, so it’s best to contact each resort for the most up-to-date policies and information.

Izakaya at Borgata

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Borgata Hotel Casino & Spa Atlantic City, NJ

Borgata Hotel Casino & Spa features a variety of group dining options in addition to private rooms that provide added intimacy, as well as elevated, personal service. Angeline, created by Iron Chef and James Beard Award winner Michael Symon, offers classic Italian cuisine and group seating on its main dining room floor, or in its private Angel’s Room for groups up to 36 guests.

Izakaya, Michael Schulson’s update of the Japanese gastro-pub and sake bar, features a fanciful atmosphere of dramatic design in a unique space ideal for socializing. It offers some of the world’s finest premium sakes accompanied by small bites of sushi and signature creations. Choose from the Robata Room, which can accommodate parties up to 54, or private space in the front dining area for up to 30 guests.

The Old Homestead Steak House boasts private dining rooms for 10 to 75 guests, while its Chef’s Table can accommodate up to 12 guests in the heart of the kitchen with a clear view of all the culinary action. Or, curtains can be closed for privacy. Borgata’s newest venue, American Bar and Grille, opened in June and serves up classic American grilling with globally influenced flavors.

Borgata’s casual dining options include: The Metropolitan, a cozy bistro; The Marketplace, a fast casual dining food court; The Wine Bar, a private and intimate setting with a large selection of vintage wines and craft beers along with tapas and tasting plates; Borgata Beer Garden; BetMGM Sportsbook and Bar; Borgata Baking Company; Bread + Butter Café; N.O.W. (Noodles of the World); and more.

A one-stop-shop destination with multiple dining options to explore, Borgata offers everything from a fast-casual lunch before guests head out to the swimming pool to an exceptional fine dining experience at one of its celebrity chef-led restaurants. ­12 July­z August­2021

REDEFINING BUSINESS

MAKE YOUR MEETING COUNT. MAKE YOUR MEETING HERE. Borgata Hotel Casino & Spa provides the perfect creative environment to inspire and motivate your attendees. Our legendary luxury service and attention to detail begins with your very first consultation. Discover all the unique opportunities located all under one roof. Over 106,000 square feet of flexible meeting space less than an hour from Philadelphia International Airport.

For more information, visit theborgata.com/meetings or call 609.317.7729. ©2021 Borgata Hotel Casino & Spa. All rights reserved.

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Caesars Entertainment and Resorts Atlantic City, NJ

Caesars Entertainment and Resorts Atlantic City properties offer a number of options that are available seven days a week for private dining and large party bookings of up to 250 guests. Private event venues include full buyout availability; competitive menu pricing; custom menu availability; as well as beverage package availability.

Top restaurant experiences at Caesars’ Atlantic City properties for groups include Gordon Ramsay Steak (Harrah’s), Martorano’s Italian Restaurant (Harrah’s), Nero's Italian Steakhouse (Caesars) and more. Whether for business meetings, social functions or other special events, there are restaurants to accommodate any group or occasion - from casual to gourmet.

Coastal Craft Kitchen and Bar at Harrah's

Gordon Ramsay Pub and Grill (Caesars) serves up some of the famous chef’s classics in a chic patio setting – or, alternatively, in the comfort of a private dining room adorned with upscale British decor.

Nero's Italian Steakhouse boasts amazing ocean views and fresh, homemade, savory cuisine that has made the restaurant an Atlantic City standard for more than 30 years.

Additional offerings for dining available at Harrah’s include: Coastal Craft Kitchen and Bar; The Pool After Dark for opening or closing parties; AC Burger Co.; seafood at The Baywalk; Café Tazza; Pin-Up Pizza; Oshi for an array of creative sushi rolls and fresh sashimi; Guy's Sammich Joint; and more.

“Having a large selection of restaurant offerings is important to planners as options outside the conference space are desirable,” notes Gregg Klein, senior vice president and general manager, Harrah's Resort Atlantic City. “Our dining options are in the top-tier for the Atlantic City market.

With the wide variety of concepts available, we’re able to accommodate all of our guest’s needs. ­14 July­z August­2021

Whether it’s having a lavish dinner at our celebrity Chef Gordon Ramsay Steak or having a casual outdoor lunch at the new Rum Point Crab House, guests are guaranteed to have an amazing dining experience.”

Among the newest offerings for food and drink at Harrah’s Atlantic City this summer are: The Lobby Bar with top-shelf selections, craft cocktails, and over 70 variations of whiskey and spirits; The Baywalk at Harrah’s – an outdoor, bayside container bar with dining and live music; Rum Point Crab House – a fresh crab and seafood restaurant with sunset and water views; and a new dining and nightlife experience at The Pool at Harrah’s.

“Harrah’s Resort was the very first casino to open in the Marina District more than 40 years ago. It helped transform the area into a sophisticated resort destination within the market,” observes Klein. “Four decades later, we are continuing to evolve and introduce brand-new amenities and firstto-market experiences here in Atlantic City.”

These additions coincide with the all-new Atrium Tower at Harrah’s Resort, its remodeled guestrooms and suites inspired by the casino’s upscale, yet accessible brand of hospitality with rich elements that are fun, lively and vibrant. In addition, The Spa at Harrah’s Resort opened this May – a new, peaceful oasis for guests to enjoy and recharge.

Guests also can relax poolside at Harrah’s glass domed The Pool complex located directly across from the spa where the temperature is 82 degrees all year long.

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Live! Casino & Hotel Hanover, MD

The Prime Rib at the AAA Four-Diamond rated Live! Casino & Hotel Maryland is the Baltimore region’s Zagat-rated number one steakhouse with an added energy from the casino that creates a unique fine dining experience. Group options include a luxurious private wine room with an intimate setting nestled in the middle of the dining floor, or guests can dine under the stars out on the Prime Rib patio.

Cheesecake Factory; Bobby’s Burger Palace; Luckies café; and grab-and-go fare from Orchid Kitchen.

This year, Live! opened Sports & Social Maryland, a restaurant, gaming venue and social lounge located in the heart of the casino floor. This unique venue is a great place in which to watch the latest action on massive HD TVs or to try integrated casino and interactive social games like mini-bowling and oversized foosball.

In addition, The HALL at Live! boasts 40,000-square feet of customizable event space and a state-of-the-art AV system to go along with three massive, high-resolution LED screens, a ribbon board that wraps around the space, and breakout rooms with interactive screens. A wide array of Live! menus, floor plans and semi-virtual options allow for maximum flexibility.

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Live! Casino & Hotel Pittsburgh, PA

At Live! Casino Pittsburgh, groups can take a trip into Flavortown with Guy's American Kitchen + Bar, a casual dining experience that features "real deal" Guy Fieri signature recipes, plus hand-crafted cocktails and craft beers. The venue is available for events as a full buyout only.

Sports & Social Steel City sports bar, gaming parlor and social lounge is a two-level space with a huge high-definition LED TV, a FanDuel Sportsbook lounge, plus bowling, foosball, darts, bubble hockey, pop-a-shot, shuffleboard, cruise ship shuffleboard, Skee-ball and a golf simulator. There are several semi-private spaces for smaller parties or the restaurant is available as a full buyout for larger events.

PBR Pittsburgh, named for Professional Bull Riders, fuses their spirit of toughness and independence with nightlife and entertainment. Available for private events and offering cold beer, hard drinks and a little bull riding, it's a true nighttime oasis for fans of this fast-growing spectator sport.

Sports & Social Steel City

Though David’s Restaurant and Bar currently is not open to the public, the entire space is available for group rental. Located in the hotel lobby just steps from the gaming floor, its group menu features culinary creations that include New World, Pacific Rim, Mediterranean, and local Maryland delicacies. David’s also features a Lobby Bar on weekends with a lounge area.

Casual dining and quick bite options on-site include: Luk Fu, and 8 at Luk Fu; Morty’s traditional New York deli menu; The Mid-Atlantic­EvEnts­Magazine ­15

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Live! Casino & Hotel Philadelphia, PA

There are many dining options for corporate groups to enjoy at Live! Casino & Hotel Philadelphia, such as The Prime Rib, a top-rated Zagat steakhouse, which boasts luxurious and secluded private dining space in its Wine Cellar that can be customized for groups. Cocktail receptions for up to 50 people can be held at the Piano Bar and Lounge, which offers a fine-dining experience and live music.

At Luk Fu, corporate groups can enjoy a dynamic dining experience filled with traditional Southeast Asian dishes that span generations. The venue features two private dining rooms for small groups that also serve as Karaoke rooms with customizable menu packages.

Luk Fu at Live! Philadelphia Casino

Sports & Social restaurant, gaming and social lounge offers the ultimate experience at the only place in the country located at the center of big-

Plan your next occasion at Philly’s newest event destination.

To plan your next event email: events@livecasinophilly.com or visit Philadelphia.livecasinohotel.com

­16 July­z August­2021

league action from four major professional sports teams. The venue features a FanDuel Sportsbook and Lounge and state-of-the-art AV system that includes a 52-foot LED display. Its robust menu highlights local game day favorites like short rib cheese steak, local beers, and specialty cocktails. Additionally, Sports & Social Philly offers Saturday brunch, Taco Tuesdays, and tailgating packages.

“The nine different dining options at Live! Casino & Hotel Philadelphia offer selections for every palate…”

The venue is perfect for groups, professionals and celebrations, whether as part of a full restaurant buy out, use of the Social Lounge, the FanDuel Lounge, or in its front row GameDay booths with state-of-the-art sports viewing.

In addition, 10th Street Market, a unique food hall inspired by the great food markets in Philadelphia, serves as a hub for quick eats and late-night bites. Guests can enjoy a wide variety of food, as well as a bar open 24/7 with options like: Lorenzo and Sons Pizza; Sang Kee Noodle Bar & Kitchen; and Termini Brothers, a beloved South Philadelphia bakery.

There also are two venues from Emmy award-winning chef and TV personality Guy Fieri: Guy’s Burger Joint and Guy Fieri’s Taco Joint, plus there is Morty’s Deli, Luckie’s Liquor bar, Center Bar offering 360-degree views of the gaming action in the middle of the casino floor, and R Bar, a unique, interactive bar, featuring electronic table games and a 40foot video screen.

“The nine different dining options at Live! Casino & Hotel Philadelphia offer selections for every palate, whether someone wants a quick bite at 10th Street Market or a fine dining experience at The Prime Rib,” notes Natalie DiBattista, director of operations for Live!

Casino & Hotel Philadelphia. “In addition to offering an array of entertainment for guests including daily live music, DJs, events, interactive culinary experiences and more.”

DELICIOUS. DECADENT. INSPIRED. Private Dining Room s, The Librar y, Piano Bar + Lounge or Full Restaurant Booking

Located at Live! Casino & Hotel Philadelphia P r imeRibPhilly.com

900 Packer Ave. Philadelphia, PA 19148

215-682-7500 Mid-Atlantic­EvEnts­Magazine ­17

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Mount Airy Casino Resort Mt. Pocono, PA

The outdoor deck at the clubhouse of Mount Airy Casino Resort nationally recognized golf course is perfect for hosting outdoor corporate events, dinners and receptions. The deck overlooks the picturesque mountains, and can seat groups of up to 100 people. In addition, the resort boasts a large tented area ideal for hosting trade shows and concerts.

On-site dining options range from bar service to fine dining and have been awarded by OpenTable diners as some of the best in the Pocono Mountains area in several categories.

Guests can try big, bold flavors at Guy Fieri’s Mt. Pocono Kitchen, enjoy a modern steakhouse at Bistecca by IL Mulino, experience Asian cuisine in a modern setting at Lucky 8 Noodle + Sushi Bar, sample buffet favorites served at The Market, or check out the brand-new Last Call – a one-stop-shop for drinks and snacks.

“As the Poconos’ premier full-service vacation destination, the casino resort boasts an extraordinary experience for all guests ranging from live entertainment to signature restaurants and an array of recreational activities,” explains Glenn Cademartori, vice president of marketing for the Mount Airy Casino Resort.

“Mount Airy is truly like no other casino resort,” he continues, “especially when it comes to food and beverage. Mount Airy Casino Resort will deliver the very best with an Executive Chef who will ensure functions are flawless whether a small, intimate board meeting or large corporate retreat.”

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Mohegan Sun Uncasville, CT

A popular venue at Mohegan Sun for corporate group buyouts and for private events of varying types is Todd English’s Tuscany, which is home to a private dining room that can accommodate 20+ people. The restaurant, which sits below Taughannick Falls at the center of Mohegan Sun, also offers group dining in its patio area, and an open dining room concept for up to 67 guests, as well.

Comix Roadhouse is another big hit for corporate groups with buyout options, or groups also can opt for unique events inside the 300-seat Comix Comedy Club.

Two newer venues at Mohegan Sun, novelle and TAO Asian Bistro & Lounge, both are equipped with multiple private dining rooms and salons. These elegant venues have every­18 July­z August­2021

thing corporate groups need to pull off an exceptional event with the help of the professional staff at both locations.

In addition, the Boston-based nightlife company, Lyons Group, has multiple venues inside Mohegan Sun, including Vista Lounge at Wombi Rock and Lansdowne Irish Pub & Music House. Both of these venues are available for private bookings. Lyons Group also runs Mohegan Sun’s signature nightclub, Avalon, which is a high-end venue that can be customized for a wide range of evening parties and events.

Group planners interested in incorporating some bowling, billiards or retro arcade gaming into their event can do so at the Lyons Group's latest Mohegan Sun venue, GAME ON, located at the entrance of Earth Expo and Convention Center.

When it comes to quick bite eateries and casual dining, Mohegan Sun is home to Bow & Arrow Sports Bar, Jersey Mike’s, The Original SoupMan, Pasta Vita, Carlo’s Bakery, Mezze Mediterranean Cuisine, Bobby’s Burger Palace, Johnny Rockets and more.

“All Mohegan Gaming and Entertainment (MGE) properties place a high degree of importance on dining amenities,” notes John Washko, VP of exhibitions and convention sales for Mohegan Sun. “Whether it’s room service, fine dining, catering or quick bite options, we want to cover all the bases and make sure that our guests are having memorable experiences while enjoying great food and drinks. At Mohegan Sun, there are more than 45 dining options, including incredible Pan-Asian fare at the new TAO Asian Bistro and Lounge, world-class steaks at Michael Jordan’s Steak House, and delicious Irish-influenced food and drinks at Lansdowne Irish Pub and Music House.”

The Michael Jordan owned, MJ23 Sports Bar and Grill, as well as his Mexican restaurant, SolToro, have both been revamped recently, and are back as popular dining locations on-site.

Diners now can even to head to a concert following their dinner, as Mohegan Sun Arena begins hosting concerts again in mid-July. Stand-up comedy and live music will be regularly featured at Comix Roadhouse in the coming weeks, as well. Great food will make its way outdoors at Mohegan Sun, too, with the return of annual festivals like BBQ Fest later this summer.

THE PERFEC T MEETING PL ACE

Mount Airy Casino Resort offers a AAA Four-Diamond experience in the pristine scenery of the Pocono Mountains. With 30,000 square feet of meeting space, over 1,000 acres of resort amenities, and the most exciting dining and entertainment in Northeast Pennsylvania, we’ve got everything you need to make your next meeting extraordinAIRY. For more information, visit mountairycasino.com/meetings-weddings or call 570-243-5173.

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Mohegan Sun Pocono Wilkes-Barre, PA

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Resorts Casino Hotel Atlantic City, NJ

In addition to its large ballrooms, Resorts Atlantic City is home to several venues that can be booked for corporate events and private functions, including The Superstar Theater for large meetings, events or performances with a catering menu that is fully customizable.

At Jimmy Buffett’s Margaritaville, as well as LandShark Bar & Grill, planners will have their own Entertainment Complex to stylize with the help of Resorts’ dedicated staff. Group dining features highlights such as build your own Nachos Station, Burgers in Paradise, Macaroni and Cheese Bar and Coconut Shrimp.

Mohegan Sun Pocono is located in Luzerne County and is home to unique venues for corporate outings and buyouts.

Bar Louie provides a casual and cool atmosphere, offering ample space for events of all different types. They specialize in oversized sandwiches as well as an extensive selection of appetizers, pastas and entrées.

Rustic Kitchen Bistro & Bar is a fine dining venue that provides a Tuscan villa atmosphere along with top-notch Italian group menu options. The most innovative component at Rustic Kitchen is a state-of-the-art, broadcast-ready television studio kitchen located in its main dining room. This area serves as the setting for In The Kitchen, a weekly cooking show starring celebrity chef Kim McLendon. Guests of the show enjoy a memorable and unique experience.

On June 28th, Resorts Casino Hotel celebrated the unveiling of the all-new Raw Bar as part of the recently opened Dougherty’s Steakhouse, one of the latest and most exciting restaurant openings in Atlantic City. Over the past 120 years, the Dougherty family name has become synonymous with fine dining in Atlantic City.

In addition to that private event opportunities at Dougherty’s, The Raw Bar features a double-sided bar that can seat 36, plus high-top tables that can accommodate 32 guests (two of which are dedicated to parties of 8-12 people). The Raw Bar features herringbone tile details and original arched windows that create a fresh indoor/outdoor feel.

“The dining level of our property has been completely transformed with the latest addition of the Raw Bar,” asserts Mark Giannantonio, president and CEO of Resorts Casino Hotel. “We could not be more pleased with this partnership and look forward to sharing this new experience with our guests."

Ruth’s Chris Steak House at Mohegan Sun Pocono boasts an elegant and professional setting. Seafood and USDA Prime beef are some of the highlights of its group menu.

Mohegan Sun Pocono has various quick service options, too, such as Electric City Roasting Company, Johnny Rockets, Tony Luke’s, and Unibet Sports Book, where guests can place bets on the big game while enjoying food from Molly O’Sheas Pub & Eatery.

“It is an exciting time at Mohegan Sun Pocono, as we rebound out of the pandemic and bring back more and more amenities and experiences for our guests,” notes Sarah Farrell, director of sales and catering for the property. ­20 July­z August­2021

Landshark Bar and Grill at Resorts AC

The Raw Bar's opening coincides with Resorts Casino Hotel's roll out of its Hot Summer Fun events and promotions that include daily live entertainment, special casino promos, giveaways, drink specials and more.

Resorts currently is offering 20 percent off its wedding packages and 10 percent off catering menus for meetings and conventions on select “hot dates” in 2021, 2022 and 2023.

Casual dining options include favorites like Famiglia Pizza, Bubbakoo’s Burritos, Breadsticks, the Quick Bites Food Court, Soup Man, Margaritaville Coffee Shop, the 1940sstyle Ruby’s Dinette, and more.

“Resorts Casino Hotel is also one of the most attractive Atlantic City destinations, and has some of the best beachside dining and nightlife guests could ask for,” notes Ritambra Verma, director of sales and revenue management for Resorts. “Jimmy Buffett’s Margaritaville has been a staple at Resorts Casino Hotel, with great drinks, food and live entertainment on the weekends. And LandShark Bar and Grill restaurant is actually the only year-round boardwalk restaurant right along the Atlantic City beach. Over at Capriccio’s, guests can expect award-winning Italian food, with worldclass service, as well.”

“Guests can expect an elevated experience across all of Resorts’ dining offerings – with amped up live entertainment, and more special events at the likes of DraftKings Sportsbook, Jimmy Buffett’s Margaritaville and LandShark Bar & Grill,” Verma continues. “The deck at LandShark Beach Bar already has a live entertainment calendar planned for the summer.”

“Dining is an incredibly important amenity at Mohegan Gaming Entertainment (MGE) resorts, as it can be a springboard or nightcap to unforgettable experiences,” adds Ray Pineault, president and CEO of MGE.

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Ocean Casino Resort Atlantic City, NJ

American Cut is the quintessential corporate group venue, providing an upscale and modern interpretation of a classic steakhouse. The dramatic space features a private dining area, or the entire venue can be made available for an exclusive dinner. The restaurant is framed by ocean views, the activity of its open kitchen, and a wall of wine that spans the length of its seating area. ­22 July­z August­2021

Chef Romeo DiBona’s menu features a variety of premium cuts, playful sides, raw bar specialties, seafood appetizers and entrees. American Cut’s wine list and spirits selection has been hand-crafted to feature renowned domestic labels as well as rare and hard-to-find bottles from around the world.

Warren Richards, Ocean Casino Resort Amada is a visually

dynamic space with a variety of unique seating configurations for corporate groups, all set against the dramatic backdrop of the Atlantic Ocean and Steel Pier. Its private dining room is a hideaway for small groups, and a semi-private space is available in the main dining room. The restaurant also is available for a full buyout. Amada’s family-style menus begin with a selection of classic tapas. Sangria flows freely, and an entirely Spanish wine list provides plenty of options to enjoy.

Dolce Mare features a private dining room, semi-private spaces and full buyout options. Once again, spectacular views are the perfect accompaniment to dishes inspired by the Italian coastline. Chef Juliano Cannuscio prepares crowd pleasers that allow meeting planners to craft a menu paired with a wine list that provides depth not only in Italian wines, but esoteric wines from near and far.

Topgolf Swing Suites provides an alternative but exciting option for corporate groups. Its largest private event space can comfortably host 300 for a reception featuring stations or buffet components. A unique offering in the city, the Swing Suites offer entertainment throughout any event and provide a change of tempo to the traditional plated dinner. The menu, featuring sports bar favorites, will not disappoint.

Additional options at Ocean Casino Resort include Harper’s for full-service breakfast, Villain & Saint, Zhen Bang authentic Asian cuisine, Wahlburger’s, Rocco’s for pizza and subs, Pit Boss for barbecue and fish fry, The Grind for coffee house favorites, and The District with everything from tacos to ice cream for those on the run.

“There really is something for everyone at Ocean,” observes Warren Richards, senior vice president of food and beverage for Ocean Casino Resort. “No matter what speed of dining our guests are looking for, we believe we have a very balanced portfolio. When you factor in our beverage venues in

the form of lounges and bars, a corporate group can complete a multi-day program without constant duplication of venues.”

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Rivers Casino Philadelphia Philadelphia, PA

Mian at Rivers Casino Philadelphia

Rivers Casino Philadelphia’s high-end steakhouse, Hugo’s Frog Bar & Chop House, is perfect for private dining and provides the ideal setting for any occasion. Known for its exclusive “Philly Cut,” Hugo’s serves USDA Gibsons Prime Angus beef as well as other favorites such as oysters on the half shell, craft cocktails, wine and more.

Guests are able to make Hugo’s their own by customizing their dining experience, from selecting their favorite dishes off the menu to tailoring the private dining room to match their needs. The Hugo’s private dining team can help create an outstanding steakhouse experience for any occasion.

Open from noon to midnight daily, Mian features quick-service authentic Asian cuisine that includes made-to-order menu items with a variety of rich flavors and fresh ingredients.

Jack’s Bar + Grill is a classic American-fare eatery that offers guests waterfront views and a large variety of eats and delicious sips like the mango margarita, wine, beer and more. Indoor and outdoor seating is available for guests to enjoy scenic views of the Delaware River during their meal.

Lou’s offers a variety of options like breakfast sandwiches, pizza by the slice, muffins and sweet treats.

Hugo’s, Jack’s, Mian and Lou’s all are just steps from the casino floor. Rivers has something for everyone to enjoy, and parking is always free.

Recently, Rivers Casino Philadelphia was recognized as the first-place winner for various honors during the 2021 Best of Dining and Nightlife Awards by Casino Player & Strictly Slots Magazine. Hugo’s Frog Bar & Chop House and Mian were highlighted among other gaming and entertainment destinations throughout Pennsylvania.

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Rivers Casino Pittsburgh Pittsburgh, PA

Martorano's Prime at Rivers Casino Pittsburgh

Martorano’s Prime, Steve Martorano’s Italian-American steakhouse concept at Rivers Casino Pittsburgh, features elevated Italian-American cuisine, prime cuts of beef and other high-end steakhouse staples. Besides an acclaimed menu, stylish interiors create a contemporary contrast of industrial and chic. A generous, circular central bar, with elegant wines on display, sets the tone for a high-end dining experience — perfect for a corporate group’s outing.

Martorano’s Prime also features a luxe private dining room year-round, and patio dining is available seasonally. For added afterhours entertainment, Martorano’s Prime transforms into a nightclub with live DJs several nights per week.

For a larger corporate meeting, the casino’s second-level ballroom boasts floor-to-ceiling views of the city’s riverfront along with access to a plated dinner or buffet amid ample open space. For very large events, the Event Center offers full in-house catering and any variety of table, seating, and exhibit combinations for up to 2,000 guests.

FLIPT is a laid back "burger-mecca" with top-quality fresh ingredients; Mian offers quick-service authentic Asian cuisine; Wheelhouse Bar & Grill is the spot to catch any game while enjoying a meal with beer, cocktails or wine either inside or outside on the riverfront patio; and for a quick snack, Ciao offers coffees, pastries, gelato and paninis.

Mid-Atlantic­EvEnts­Magazine ­23

R

Rocky Gap Flintstone, MD

V

Rendering of Lakeside Grille at Rocky Gap

Nestled in the hills of Rocky Gap State Park, Rocky Gap Casino Resort offers a picturesque retreat for a corporate event with everything from spacious grounds and several firepits to on-site recreation to Maryland’s only Jack Nicklaus designed golf course to nearby hiking trails.

Valley Forge Casino Resort King of Prussia, PA

Revolution Chophouse offers a tantalizing menu full of Creekstone brand cuts, appetizers, and sweet desserts. It offers a comfortable private dining area to accommodate business dinners for small groups. In the dining room, there also is a semi-private space available for a reception or larger sit-down dinner.

Quick bite options for groups on the move or with limited break time include: Italian Market, which serves up handtossed pizza, fresh salads, classic Philly Cheesesteaks, and more; along with Asian Noodle.

The new Lakeside Grille and Lakeside Lounge, with spectacular views overlooking the lake, just opened in June, replacing Lakeside Restaurant as a premier, upscale steakhouse.

The casino’s banquet department offers fantastic entertainment and meals for groups, too. “We offer so many different types of event space for meetings and classes,” notes Beth Flicker, director of restaurants, Valley Forge Casino Resort. “When the business part of the group’s day is over, we offer fun and exciting gaming with enjoyable on-site dining. No need to travel off property when we can take care of all needs.”

Located just offshore from the lake, Signatures Bar & Grill offers views of Rocky Gap State Park in a clubhouse atmosphere. In addition to an extensive menu, Signatures serves rotating beers on tap and signature cocktails.

“Dining out is exciting, fun, a chance to enjoy time with friends and family,” she adds. “In the coming months, with more restrictions being lifted, our guests can expect to return to those wonderful moments. We are looking forward to being able to offer our guests more dining options and entertainment events.”

The Lobby Lounge and Café serves coffee, freshly made baked goods, a variety of sandwiches, and a full-service bar.

Ranging from celebrity chef offerings to upscale experiences to unique settings and more, guests are sure to enjoy the varied dining options as they return to enjoy inperson gatherings and celebrations.

Rocky Gap Casino Resort is a AAA Four-Diamond Award® and TripAdvisor Certificate of Excellence-winning resort with three restaurants and a variety of indoor and outdoor event spaces. It also serves as a picturesque setting for festivals, events, retreats and large gathering.

­24 July­z August­2021

Revolution Chop House at Valley Forge Casino Resort

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Wind Creek Bethlehem Bethlehem, PA

Fine dining at Emeril's Chop House, Wind Creek Bethlehem

From quick bites to signature culinary creations to celebrity chefs, Wind Creek Bethlehem’s dining scene has something for everyone.

Emeril's Chop House is a modern, upscale twist on the classic American steakhouse. His signature, award-winning restaurant offers options for private dining, as well.

At Burgers and More by Emeril, Chef Emeril put his distinctive twist on favorite American classics while using only the freshest and finest ingredients to create unique flavors that deliver satisfaction in every bite.

Chopstick serves standout renditions of well-known classics with rich Asian traditions and flavors.

Groups can meet, play, shop, stay, dine and more at Wind Creek Bethlehem, with options to fit any event or gathering, from upscale plated entrees to grab-and-go snacks. The property’s staff is available to assist with planning for private events and crafting the perfect menu.

Steelworks Buffet and Grill currently features an à la carte menu, while The Market Gourmet Express, located in The Outlets, provides a variety of quick service options like Nathan's Famous Hot Dogs, juicy burgers, pizza, salads and sushi, as well as sweet desserts or a coffee from an international coffee bar.

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Excitement is building for our beautiful new hotel featuring 550 rooms and 60,000 square feet of meeting space.

To book your next meeting, call Dan Mies at 484.777.7928 or email at Daniel.Mies@windcreek.com

Mid-Atlantic­EvEnts­Magazine ­25

Hyatt Place Dewey Beach, DE.

­26 July­z August­2021

The Latest in Team Building Team building has long been a valuable method of bringing people together, fostering relationships, strengthening bonds and learning about previously undiscovered skills and untapped abilities. Though recent circumstances have forced changes in the way team building activities are sometimes facilitated, they continue to be an important tool for businesses both large and small.

Virtual and remote programs have been developed that have proven to be highly successful, and there are hybrid options, too, along with the return of in-person activities among groups who are ready to reconnect in a more tactile way.

Team Bonding has served as a leader in this market long before the pandemic, showed great innovation and resilience throughout all of its challenges, and has emerged with an even more diverse portfolio of options for team building activities and programs across a range of platforms.

Mid-Atlantic­EvEnts­Magazine ­27

According to David Goldstein, C.O.O. (creator of opportunities) for Team Bonding, “…we will continue to offer and deliver virtual events and focus in the near future on summer and outdoor-themed activities.”

Among Team Bonding’s newer programs is The Game of Drones – an inperson team building event where teams must carefully maneuver their drones through eight “man-made” obstacles between launch and landing pad.

Another new option for groups is Team Bonding’s Virtual Music Festival, which puts team dynamics to the test in this global team building activity. Prove which team is the ultimate festival fan through this program that includes seven music stages, various genres, riddles to be solved, researching of

acts and facts, photos and videos by participants, and completion of tasks in an effort to gain the most points for their team.

Beat the Box has long been a popular offering by Team Bonding, the “ultimate competitive team building game,” asserts Goldstein. “Teams work to open the box only to discover four cases inside. Each case contains ‘Escape Room’ style challenges that must be solved in order to open the next case and ultimately discover a mystery slogan that will stop the clock.”

Outrageous Summer Games is great option for this year, capitalizing on the excitement generated by the Summer Olympics. From the opening ceremony to the closing awards presentation, Outrageous Games is perfect non-athletic entertainment for a company pic-

nic, employee meeting, or annual corporate summer outing.

Team Bonding’s Build a Boat is a highimpact team building water activity that helps identify the leadership characteristics of attendees in an exciting, hands-on, fun environment.

“We have become very adaptable with technology, and with hundreds of team building programs available as virtual, hybrid and in-person, we are able to tailor our offerings to the needs of clients - wherever they are,” explains Goldstein. “We keep the safety of our staff and clients in mind when suggesting and delivering any of our team building activities.”

So many employees have spent the last year apart, working remotely or facing a wide range of restrictions on

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­28 July­z August­2021

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gathering whether in the workplace or socially. After all that time, team building is perhaps more important now than ever before.

“We often call it team 'rebuilding,' as companies and their teams need one another to rebuild their business,” notes Goldstein. “Colleagues want to rebuild their trust, invest in their relationships, and work together to support each other. Team building has many forms, from competition to collaboration and training, and that allows employees to connect with each other for the common good and for the good of the company.”

The excitement and enthusiasm of such in-person activities has been missed, he adds, explaining that, as we reunite once again, it serves as a great reminder that all of us are better together.

“One of my favorite quotes comes from an African proverb – ‘If you want to go fast, go alone. If you want to go far, go together’.”

Team building provides a forum in which to take risks, receive rewards, give and get feedback, share success and overcome failure, Goldstein continues. “Virtual team building events have and will continue to be great placeholders for inperson events, but nothing can replace the excitement and enthusiasm of inperson team building.”

Peddler’s Village in Lahaska, Bucks County, PA offers a wide variety of team building activities of its own, ranging from Murder Mystery Shows to Cupcake Wars to Beer and Wine Tastings to Terrarium Making to Scavenger Hunts.

These fun activities bring teams together to work toward a common goal.

“Scavenger Hunts are always fun,” observes Ann Lipcsey, assistant director of sales for Peddler’s Village. “They usually are outside, using our shops and restaurants for clues. Each team works toMid-Atlantic­EvEnts­Magazine ­29

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gether, building a bond, and having fun along the way. We also work with an outside team building company that can create a customized program to meet your needs, goals and budget.”

“We are seeing more and more events on the schedule for the summer and into the fall,” Lipcsey notes. “We are hoping with travel restrictions being lifted that we will see more corporate meetings on the horizon. The team building events will come with the meetings, especially with people getting back into their office spaces. Teams and departments will look for ice breakers to bring their teams together.”

After many months of Zoom meetings, people are looking forward to the opportunity to get out and interact, and to see their counterparts again. “Companies can bring employees together through team building,” says Lipcsey. “It’s a great way for new employees to interact with long time employees and learn things about their counterparts. If it’s outdoors, in the fresh air, even better.”

Numerous unique team building activities of all types for groups of a wide range of sizes can be found throughout Montgomery County, PA, observes Scott Higgins, associate director of sales and business development for the Valley Forge Tourism and Convention Board.

“Groups are able to re-live history by visiting the Valley Forge National Historical Park or go floating on the river at Port Providence Paddle,” he explains.

“The ropes course at the Elmwood Park Zoo is available for those looking for a little thrill as they learn to navigate together. Those looking to move indoors can take a cooking class at Normandy Farm Hotel and Conference Center.”

“In many cases, it’s been more than a year since team members have seen

continued on page 32 ­30 July­z August­2021

KAYAKING BIRD TOURS, WATERFRONT TEAM BUILDING AND BEYOND Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in the Maryland Eastern Shore town of Cambridge provides a waterfront meeting and team building destination for groups that includes everything from kayak bird watching tours and PaddleFit classes to programs held in its inspiring outdoor venues.

“Whether groups are looking for a fun and exciting day exploring Chesapeake Bay by boat, interested in learning about local wildlife, or exploring the area with cultural tours, our resort has something for everyone to enjoy,” observes Cari Ruppert, director of sales, marketing and events at Hyatt Regency Chesapeake Bay. Throughout the summer season, groups can enjoy water activities directly from the resort’s dock. The property partners with Blackwater Adventures to provide kayak, jet ski, powerboat, and standup paddleboard rentals. The organization also offers several group excursions including kayaking bird tours where attendees can search for eagles, osprey, and great blue heron from the water, and bicycle tours of Blackwater National Wildlife Refuge.

Groups also can enjoy a private golf clinic at the resort’s River Marsh Golf Club, or partake in friendly competition with a round of glow-in-the-dark golf.

The resort also provides access to cultural tours and sites in Cambridge, such as the Harriet Tubman Underground Railroad National Park, which includes a visitor center, museum and research library. Groups can visit 30 sites along a driving tour of the Harriet Tubman Underground Railroad Byway, as well.

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Mid-Atlantic­EvEnts­Magazine ­31

Ziplining by Treetop Adventures at Elmwood Park Zoo in Norristown, PA

Puzzle Break Puzzle Break, the first U.S.-based escape room company, recently announced its virtual professional development series, Excellence Unlocked. Created after nearly a decade of astute observation, research and data pulled from Puzzle Break’s own game operations, these half-day workshops are designed to capture the fun and excitement of escape rooms while also fostering honest conversations about areas of opportunity as well as hone collaborative skills in real-time at the individual and team levels.

“One of the most intriguing things about Excellence Unlocked, and Puzzle Break overall, is the level of deep research and meticulous planning that has gone into every detail of the experiences – from the game play to the training of our facilitators,” explains Nate Martin, CEO and co-founder of Puzzle Break.

Using an exclusive formula conceived by Puzzle Break, Excellence Unlocked takes teams through a variety of collaboration-based virtual escape experiences designed to challenge and refine the group’s communication tactics and problem-solving skills. Each workshop includes four game segments, two discussion periods and a final debrief that recaps the experience and provides an opportunity to discuss lessons learned.

each other in-person,” Higgins notes. “With Valley Forge and Montgomery County now re-opened without any capacity restrictions, we’ve already heard from organizations that they want to get back together.

We anticipate this will be the trend through at least 2021 as leaders look to re-connect their teams.”

He adds that remote working also has left many feeling isolated, and that bringing teams back together and strengthening their skills is more important than ever.

“Team building is about connecting with your coworkers and learning more about their strengths and opportunity areas,” observes Higgins. “The past year has been the most challenging year that most of us will face, both professionally and personally. By bringing your team back together through activities, they’ll be reminded how great it is to work together toward a unified goal.”

Specially-trained senior Puzzle Break facilitators are present throughout the experience and monitor the teams’ performances closely to unearth specific trends and recommend further collaboration strategies that go beyond game play. At the end of the workshop, participants are provided take-home reports that further analyze both individual and team performances, strengths and weaknesses, along with individually-tailored roadmaps for ways each person can apply what was discussed in the workplace setting.

Headquartered in Seattle, Puzzle Break has physical escape room locations in New York, Massachusetts and on Royal Caribbean cruise ships around the world. In addition to its virtual escape room offerings, Puzzle Break has operated workplace team building challenges for off-site meetings, retreats and corporate events.

Team Bonding's Virtual Music Festival team building activity ­32 July­z August­2021

TOGETHER IS A GREAT PLACE TO BE.

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Each team will receive a food basket, a secret ingredient and access to a pantry to create a delicious dish for everyone to sample. It’s not all about the food however- you will create and design a food truck, business name, marketing plan and menu. Are you ready? Let the challenge begin!

“When it was time to leave the resort, it felt like I was leaving home, and I really didn’t want to go!” -Danielle, Google “I can’t say enough great things about my experience with Woodloch. Each year, our company plans an annual retreat to escape the day-to-day for a few days and enjoy activities and bond with our colleagues.”

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The 2021-2022 MPI Middle Pennsylvania Executive Board

– Associations –

The Importance of Networking The hospitality industry always has been a tight-knit community. Providing service is at its core, and the relationships that it has developed among industry partners, peers and clients have long been its lifeblood.

Now, more than ever, staying connected and informed is of critical importance. Industry associations provide engagement with others through educational sessions, participation in showcase events, resources for keeping up with the latest happenings, changes and trends, and – just as importantly – opportunities to network and make professional connections, as well as forge longstanding business relationships and even friendships.

According to Ethan Gray, CAE, director of association management services for Talley Management Group and immediate past-president for the Mid-Atlantic Society of Association Executives (MASAE), associations enhance quality, both among individual professionals and also within industries as a whole.

“Associations provide members the opportunity to learn, to network and to influence the future of their own profession.

Value is derived in many forms – through the consumption ­34 July­z August­2021

of content, the interactivity of networking, collaboration during volunteer leadership," asserts Gray. "Associations are the great conveners, bringing professionals together for common missions – to better their professional lives and the sectors of society served by their industries.”

Throughout the pandemic, MASAE has worked hard to maintain touchpoints, professional connections and to deliver education in a fragmented environment, Gray explains.

“We have provided content to directly address pandemic-related challenges and also to help organizations and individuals think about the changes that will endure post-pandemic.”

Getting back to networking as it was before COVID-19 may take some time. Challenges still exist and new methods of connecting may need to be employed.

While some organizations may move quickly to revisit “traditional” events because it will feel great to return to how things used to be, Gray cautions that some “new norms” will persist – at least for the short-term future. “There will be some re-entry turbulence, as both associations and constituencies reimagine networking – how to facilitate in-per-

Northeast Convention Visitors Bureau (CVB) Representatives

son events that still consider residual pandemic-related [health and economic] concerns, how to maintain virtual components to maximize accessibility, etc.”

The networking construct must be innovated to ensure that members can continue to make or re-establish connections and facilitate idea-sharing, says Gray. “We are group-oriented creatures who need regular interactions for intellectual and social reasons. Associations need to clearly articulate why networking matters and why we are the best vehicles for building and maintaining relationships – demonstrating how to do it right, and sharing ‘re-entry’ case studies.”

According to Kimberly Pierich, CMP, professional development manager for the Pennsylvania Association of School Business Officials and director of communication for the Middle Pennsylvania Chapter of Meeting Professionals International (MPI MP), “We have worked to bring our members together as much as possible for emotional support during a time of uncertainty for our industry. With many members being laid off during the pandemic, we

created an online Job Hub for members to post openings or search for opportunities to regain employment. MPI Middle PA also jumped on offering virtual happy hours to our members. This provided an opportunity for members to network, laugh, ask questions, seek advice, and find support for the challenges we all were facing.”

Associations provide members with assistance and support in their role, so they have somewhere to turn when a question arises, she explains. With a member focus, associations can offer tools, resources, mentorship, networking, and peace of mind when facing challenges at work.

When it comes to networking, Pierich says, “Many of our members want to meet face-to-face, while some are still not comfortable. We’ll need to find ways to accommodate both. We’ll be offering a virtual networking experience through the use of virtual planner/supplier breakout rooms in conjunction with our July education event. For those seeking to get out and bump elbows, we’ll be providing an inperson networking opportunity in August for our members. Networking is

vital to the growth of our association, as well as the satisfaction of our members.”

“At MPI Middle PA, it is our goal to promote the successful events being organized by our members to encourage others to continue moving forward,” she adds. “We also want to provide our members with ample opportunities to engage, network, and build relationships with other members.”

According to Lisa McGlashen, CEM, CMP, HMCC, the director of exhibits, meetings and exhibits for the American Association for Cancer Research and also president of the Greater Philadelphia Chapter of the Professional Convention Management Association (PCMA PHL), along with Erica A. Keagy, administrator for PCMA PHL, their association offers members and industry contacts opportunities for education, camaraderie and networking.

PCMA PHL has hosted educational sessions on job searches and resume building for those looking for work, as well as tactics for staying relevant within their organization for those who have remained in their pre-pandemic Mid-Atlantic­EvEnts­Magazine ­35

Visit Annapolis and Anne Arundel County partners

roles. Throughout the pandemic, PCMA PHL did not charge mandatory registration fees; instead, asking registrants to pay what they could afford toward registration.

Today, networking has taken on even greater importance because people have not been able to see one another in over a year, and so much of the industry PCMA serves is built on relationships. “Networking using Zoom is just not the same as being in-person,” they explain. “Networking is coming back with more in-person events with creative twists, such as the Tailgate Trade Show. We offered our first inperson event outdoors to alleviate some of the COVID-19 concerns.”

Moving forward, PCMA PHL plans to offer more opportunities for building and renewing relationships. As more guidelines and education become available with regard to planning and hosting meetings and events, the association will continue to reach out to members and meeting attendees. ­36 July­z August­2021

Don Welsh, president/CEO and foundation executive director for Destinations International, notes that associations play a key role in making sure their members are equipped with the knowledge needed to help move their particular industry forward. “Destinations International’s mission is to give our members the tools they need to be successful. We work with our partners around the world to make sure our members have the latest research, advocacy tools and education that they can use to move their communities forward.”

During the pandemic, Destinations International worked with their partners to compile critical real-time data and hosted 64 webinars specifically focused on helping members to navigate the challenges faced as a result of the impact of COVID-19.

The value and importance of networking cannot be overstated, and the prospect of a return to in-person gatherings is energizing and invigorating.

“We have always said ‘nothing replaces face-to-face meetings,’ and I think this has never been a truer statement than today,” asserts Welsh. “We just hosted our first hybrid event with our CEO Summit in Tampa, FL, and you could feel the energy from our members seeing each other for the first time since the start of the pandemic. I think virtual events offer many benefits – and we think hybrid is here to stay for a while – but you can’t replace the value of networking in-person.”

Moving forward, he says, associations should work closely with their local CVB contact to make sure all safety guidelines in the destination are being met when setting up any networking events.

Destinations International will continue to work with their partners to provide members with the information they need to be successful as the industry continues to move toward recovery.

“Collaboration has never been more important,” says Welsh.

A demonstration of collaboration between PCMA and Destinations International is Destination Showcase, which promotes the valuable role that CVBs play in the planning of meetings and is scheduled for October 6, 2021 at Gaylord National Resort and Convention Center in National Harbor, MD. “Event organizers and CVBs are partners in success when planning meetings and events, and Destination Showcase will be an invaluable opportunity for our members and PCMA’s members to come together in person after over a year of Zoom calls to celebrate our industry and the importance of meetings and events to communities.”

"The DMO community plays a vital role in community building, innovation, and growing business opportunities for better jobs for their communities,” adds Sherrif Karamat, CAE, president and CEO for PCMA. “They are also the hub in their community that connects government, industry, universities and business incubators to associations and corporations.

[Destination Showcase] brings the entire ecosystem together, including association and corporate event organizers, to build relationships and facilitate commerce that leads to the successful staging of business events. This will not only expedite recovery, but enhance future growth.”

Throughout the pandemic, Karamat explains, PCMA’s primary concern has been to help its members, and to do so meant helping to ensure their safety – focusing on their health and allowing frontline employees, especially healthcare workers, to do their jobs effectively. Also of concern has been fostering community support, which resulted in PCMA hosting more than 200 community conversations around the world on various topics to find solutions for situations that were challenging both its members and customers.

“Finally,” explains Karamat, “we focused on preparing our members – instead of Mid-Atlantic­EvEnts­Magazine ­37

protecting them – for a new tomorrow with information and knowledge with research such as the Compass Report and up-to- the-minute updates on rules and policy that may impact the ‘business’ of business events.”

Last, but not least, PCMA sought to ensure that its members had the necessary skills to weather the storm and

thrive in a business events industry that may look different from what all had grown accustom.

PCMA has earned the reputation of being a thought leader in the business events space – something Karamat says the association does not take lightly. “PCMA has long promoted the

need for hybrid and omni channel events, and our DES certification was critical in helping event organizers engage their audience at a time they could not meet face-to-face. Going forward, this knowledge will be even more important as event organizers meet their audience in their preferred channels.”

PCMA launched the Seven Change Actions (7CA) program, too, which focused on mindset shift, leadership, and new approaches for success in a period of uncertain change.

So, what might networking look like amid all of these changes?

“Starting with the lighter side – I think there will be some awkward moments as we come together face-to-face for the first time… should we hug?

Should we shake hands? Should we elbow bump? And the list goes on,” muses Karamat. “Networking is more than commerce and learning; it feeds our soul as humans for deeper connections.

So, in the short term, there will be hesitation based on safety and the fact that we have been physically apart for almost 18 months, but what we do better than any other industry is connecting people with purpose to ideas and opportunities that create economic and personal growth.”

Ultimately, Karamat says, networking will remain alive and well and will be enhanced as everyone adapts digitization to help make it even more meaningful.

The pandemic while profoundly difficult on everyone, also provided the opportunity to experiment by trying new approaches. Now is the time to put those learnings into multi-channel experiences that will drive greater busi-

­38 July­z August­2021

ness opportunities and relationship building, urges Karamat.

“During the pandemic we also had many other social movements that, as associations implement, will foster better business opportunities and relationships, and by this I am speaking about inclusion and equity for all. There is nothing better for business and relationship building than creating environments where everyone feels like they belong, and are respected and included,” Karamat continues. “At PCMA, through our Ascent leadership initiative, we promote equity, inclusion and diversity across the business events industry and beyond.

PCMA seeks to empower those challenged by gender, sexual orientation, race, ethnicity or disabilities to find success. As associations move from ‘talk’ to ‘action,’ this will pay major dividends in business and relationship outcomes.”relationship outcomes.”

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PROMO

Diversity & Inc

in Hospitality &

BEYO

­40 July­z August­2021

OTING

clusion

&

OND

With encouraging numbers regarding infection totals throughout the region, state and local COVID-19 guidelines are being largely relaxed in the Mid-Atlantic and Northeastern U.S. this summer, allowing for an increased return to meetings, events, travel and tourism.

This is certainly an exciting time and everyone is looking forward to getting back to business, but it’s also an opportunity for businesses to engage in selfexamination. Perhaps an organization could use an influx of new ideas and an infusion of different perspectives. Maybe it could do more to be an ally or to make employees feel better appreciated, recognized and valued. Is the business’ workforce diverse and representative of the community, industry and its targeted customer base?

Mid-Atlantic Events Magazine reached out to experts, advocates and industry thought leaders to discuss diversity and inclusion, particularly in the realm of hospitality and tourism. Each discussed the benefits of being more inclusive, the value in sharing and being receptive to diverse perspectives, and the strength and unity that results from establishing a culture of support, empathy and understanding.

Mid-Atlantic­EvEnts­Magazine ­41

Diversity and Inclusion Research Conference The fourth annual Diversity and Inclusion Research Conference (DIRC21) will take place as a virtual event on November 17-19, 2021. DIRC21 brings together researchers, practitioners, corporate leaders, philanthropists and policymakers to share findings and best practices for today’s most pressing societal issues related to Diversity, Equity and Inclusion (DEI).

DIRC21 will combine pre-recorded and live content to give its audience maximum flexibility in accessing the information. In addition to a full roster of talks and panels, DIRC21 will feature live workshops, interactive experiences, immersive videos, fireside chats and Q&A sessions.

Organized by the DEI research nonprofit Aleria Research Corp., in partnership with the New York University Office of Global Inclusion, Diversity and Strategic Innovation, DIRC21 will be hosted on the Socio virtual event platform. www.dirc.info

Regina A. Hairston, president and CEO for the African-American Chamber of Commerce of Pennsylvania, New Jersey and Delaware, says that as companies continue to reorganize and readjust while emerging from the pandemic, this may be the perfect time to focus on how their organization is addressing inclusion.

“Fostering an environment where employees feel free to share their perspective is crucial to ensuring that people not only feel included at work, but where the best and most innovative ideas make it to the forefront,” Hairston explains.

Diverse voices and experiences provide perspectives that are invaluable to organizations, she adds. Hairston further notes that, when employees feel valued and know that they are being treated fairly in the workplace, they are more willing to communicate issues

­42 July­z August­2021

and problems when they arise, and there is a greater sense of loyalty to the organization because they feel as though their concerns and ideas will be heard.

For companies who are evaluating their culture and policies of inclusivity, obtaining an unbiased outside perspective might be the best way to achieve a more complete overall assessment. And while outsourcing evaluations may work for larger institutions, Hairston observes that smaller companies may not have the same luxury, but cautions that they must work to objectively identify and examine the true effectiveness of their current diversity and inclusion strategies.

“There is no ‘one size fits all’ solution to achieving greater diversity within an organization,” Hairston continues, “because every organization has a different starting point. Identifying where the organization or company stands on diversity – in the eyes of its employees and also in the public – is crucial to

determining where it needs to go. From there, it is necessary to create measurable and deliverable benchmarks so that progress can be made.”

Inclusivity opens up participation to all points of view instead of only a select few, asserts Jennifer I. Rodríguez, MCP, president and CEO of the Greater Philadelphia Hispanic Chamber of Commerce.

Specifically relating to the travel and tourism industries, she explains, it is imperative to be welcoming to all people. “Especially in a city like ours, the cradle of American democracy. Our diversity makes us strong and the history of Philadelphia demands that we take affirmative and intentional steps to welcome everyone.”

Time and again studies have shown that organizations with diverse workforces and perspectives are high performing and grow exponentially over time, cites Rodríguez.

Furthermore, she says that diversity helps people to exercise greater empathy, too. “We might not have the ability to imagine someone else’s experience, but we can listen and offer support in so many ways. This helps us to understand those around us and build greater fraternity among colleagues.”

c

According to Zach Wilcha, executive director for the Independence Business Alliance, the LGBTQ+ Chamber of Commerce for Greater Philadelphia, when discussing inclusion for any industry, “we should look at it as the ideal intersection of what is simply the right thing to do and what is best for the bottom line.”

It is important that individual businesses in the hospitality and tourism industries are inclusive, he explains, not only because it will make them more effective and productive, but also because these entities will be on the frontline of welcoming people to the area.

“Inclusivity is the only way to truly know the people you’re trying to serve,” says Wilcha. “For example, my organization focuses on the LGBTQ+ community, so we encourage folks in the meetings and conventions industry to take note of how inclusive our area is for our community. If you can communicate the success and inclusiveness of the LGBTQ+ community, you’re increasing the appeal of your destination to LGBTQ+ travelers and tourists.”

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This, of course, applies beyond the LGBTQ+ community to communities of all kinds, as well. People want to feel safe and welcome while traveling, and inclusive policies at all levels help to ensure that.

“The benefits of diverse perspectives in the workplace are practically limitless,” notes Wilcha, such as “a more produc-

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tive and profitable company; more varied perspectives which can drive innovation; the opportunity to offer a broader range of products and services; a workforce that can operate comfortably as who they are; better communication; and the ability to attract and then retain top talent.”

Inclusivity and equity are vitally important to an organization in all areas of management, including at the very highest decision-making levels, he adds.

When aiming to create greater diversity within an organization, Wilcha advises that there are many questions leadership should be asking about both its hiring practices and its workforce engagement.

For example, questions to ask when thinking about hiring include: Are the business’ practices culturally competent? Where are candidates being sought? Do descriptions of job openings reflect the communities from which they are trying to recruit? What qualifications are actually necessary for the position? What is the external face of the company or organization?

Do benefits and employee handbooks contain inclusive language? ­44 July­z August­2021

Wilcha says, concerning workplace engagement, consider asking questions such as: Are there employee sponsors elevating employees from all communities? Are there employee resource groups set up to support employees and to champion their voices? Are there ways to help allies to be more visible? Are all of the organizational policies inclusive? Does inclusivity in company policy go beyond the mere formal mechanics of what is required by law?

He goes on to advise that some of the best things that an organization can do to invest in and commit to institutional inclusivity are: learn about and reduce unconscious bias through training; foster a culture that listens to the many diverse viewpoints of employees; set up and champion employee resource groups for different communities within the workforce; educate and empower allies; and engage with communities more than once a year (rather than celebrating communities only during their “assigned special months,” such as Pride Month or Black History Month).

“Recognizing and appreciating each other’s diverse backgrounds and experiences not only creates an environment that is more inclusive to

everyone, but it is one of the best ways for groups to think creatively, to foster innovation and problem solving, and to create community,” Wilcha explains.

Today’s diversity, equity and inclusion (DEI) initiatives must be proactive and viewed as a business imperative by company leadership – a core function that fuels a company’s competitive edge, asserts Greg DeShields, executive director, PHL Diversity. “Diversity and inclusion cannot be a one-time campaign or a one-off initiative.”

Promoting these initiatives in the workplace is a constant work in progress and should be maintained and nurtured to guarantee their effectiveness.

“Professionals in the meetings and events industry are key players in the DEI dialogue, because their resources, experiences, and recommendations – coupled with their private network of suppliers, vendors, and venues – make them central to the business ecosystem,” DeShields observes.

Leaders of the meetings and events industry know how to bring diverse stakeholders together and can provide

REIMAGINE | REINVENT RECONNECT a blueprint for achieving diversity, equity and inclusion for all of society, he adds.

Because diverse teams have different life experiences, individuals will approach problems differently and empathize with end-users in new ways.

“The wider the diversity of experiences, the wider the pool of knowledge that the team will bring to each decision, idea or project,” asserts DeShields.

He says that, as part of a company’s self-evaluation with regard to diversity and inclusion, the assessment process needs to obtain valid data and information about an organization's performance in each of the following primary areas: - Leadership: Commitment and buy-in are reflected in the decision-making processes that influence outcomes.

cally have been marginalized or overlooked for procurement.

Events

DeShields recommends utilizing a credentialed, objective Diversity, Equity and Inclusion expert to conduct the assessment, if possible, in order to ensure that critical aspects of the organization are being evaluated. He also advises setting measurable goals – in order to “measure what matters” – foundational ways through which a company can demonstrate its investment in order to drive change toward incorporating DEI initiatives.

“Diversity, Equity and Inclusion is everyone’s responsibility,” he concludes. “When you create a culture of inclusion, it makes for a happier, more relaxed work environment. As a result, employees feel valued and respected, which leads to greater collaboration and creativity.”

PL ANNING

■

DESIGN

■

DECOR

2 1 5. 886. 0202 e ve ntr i city. n et

- Governance: The organization’s commitment to creating an environment free of systemic and individual barriers to inclusion and equity that is incorporated into its structure, policies, guidelines, and practices.

- Staff Recruitment, Retention and Promotion: Ensuring that staff at all levels, including shareholders, board members, and senior leaders, reflect the community's diversity.

- Programs and Outreach: Corporate social responsibility recognizes the intersection between their environmental and social footprint that must be respectful and responsive to the values, norms, strengths, and needs of diverse communities.

- Supplier Diversity: A proactive business program that encourages the use of underutilized, underserved, and underrepresented businesses that historiMid-Atlantic­EvEnts­Magazine ­45

STAYING CONNECTED How healthcare businesses can continue to create engaging audience experiences during the pandemic and beyond

The COVID-19 pandemic has had significant consequences for industry; forcing a change which demands a new way of thinking - not just in terms of our day-to-day operations, but in the way we interact with customers and facilitate essential customer communication and education.

­46 July­z August­2021

Here, Ashfield Event Experiences’ Liz Harvey (head of live events, U.S.) and Dan Walker (head of live events, UK), reflect on their own journey at the beginning of the pandemic, considering how best to continue creating engaging audience experiences and drive meaningful human connections in a virtual space.

RECOGNIZING THE SITUATION, DEVELOPING OFFERINGS As the COVID-19 pandemic unfolded, the longevity of the situation quickly became clear. Events that traditionally had sustained the industry were no longer able to operate due to safety concerns, but there was still a pressing need for pharma, life science and health and wellbeing companies to continue to collaborate, communicate and drive change.

During this time, a definite sense of community and support could be felt throughout the industry and we pulled together in support of our clients and also our sector. Agencies needed to adapt to the situation, evolve their offerings and embrace what was happening in order to provide practical, virtual solutions that would enable them to continue working effectively.

To achieve this, here at Ashfield Event Experiences (part of UDG Healthcare plc), we quickly deployed our three-step formula for success – a strategy devised around providing high Mid-Atlantic­EvEnts­Magazine ­47

quality content focusing on the attendee experience, project management, and technology to enable audience engagement.

Although these elements always have been fundamental to the Ashfield Event Experiences team, and virtual engagement has formed part of our offering for some time, the pandemic provided an opportunity to advance our approach.

Delivering an engaging virtual experience was absolutely critical in a world where in-person contact no longer was possible.

INVESTING FOR SUCCESS For any company creating impactful virtual events, our first piece of advice is to clearly define and invest in your offering, and that begins with people first and foremost, followed by the creative application of technology and broadcast solutions.

At Ashfield Event Experiences, we essentially created broadcast studios in-house, devoting funds to top-of-the-range audio and visual equipment, and upskilling our people to better-understand the role of a producer as well as a project manager.

It’s obviously vital to ensure you have the technical capabilities and a trained team to deliver events in an engaging way. Blurry webcams and muffled mics will not cut it; nor will speakers who don’t know how to effectively engage with a virtual audience. Even a speaker who is used to addressing an audience from a stage needs to learn how to captivate a screen of silent faces.

It is, therefore, extremely important to invest in training. The smallest details can be paramount when it comes to being engaging in an online forum and elements such as camera angles and eyelines, posture and positioning, and even which colors work best on screen, all are worth considering.

In terms of using the correct technology, different platforms can be used to engage audiences in different ways. Find web-conferencing, streaming and platform solutions that meet your needs and learn them. Understand them better than the people who developed them.

The ability to lead a client through their own internal solutions and maximize the engagement and value from that solution builds trust and respect. ­48 July­z August­2021

ATTENDEE FOCUS Also, it’s important to ensure that that your audiences don’t begin to suffer “video-call fatigue” – especially during sessions where delegates often are required to participate for long periods of time. People need to know that it’s still okay to have fun!

This remains one of the biggest challenges of virtual conferencing, but along with carefully considered program design, there are technologies that can be used to create more informal settings for audiences to enjoy. Creating moments to mingle in a bar or watercooler environment, or creating space for walking chats – simply dialing into the session while on the move to create productive time away from the screen.

ENGAGEMENT TECHNIQUES Throughout the course of the pandemic, we’ve noticed a significant increase in the demand for virtual meetings and events aimed at internal audiences. With so many workforces operating from home, it is more important than ever to maintain connections, and there is a definite desire to bring employees together in an enriching and educational way. This sort of event can’t just be a meeting for the sake of meeting – there needs to be tangible benefits for employers and employees alike.

Creating experiences that live up to those that were delivered face-to-face pre-pandemic is obviously challenging. In a virtual setting, we found that the best way to approach this was through data-rich content and, in many cases, we introduced some form of video, augmented reality or gamification to our clients, allowing teams or individuals to gain rewards based on their levels of engagement and participation.

Importantly, enable the attendee learning to be asynchronous, as it’s not always possible to join live, and taking time to understand, reflect and also contribute on demand is a solution in its own right.

It comes back to our formula for success: high quality content and program design, experienced project management, enabling, and effective technology. Our clients have relied on us to ensure their messages are conveyed in ways that are more human, memorable and measurable.

LOOKING AHEAD As vaccine programs continue to gather pace, we believe that we’ll see a more blended learning journey in the future.

While a return to face-to-face events in the USA is already being planned for late summer, the likelihood is that, on a global scale, we will continue to see an indefinite hybrid of in-person and virtual events.

Virtual meetings have proven their value and businesses will redistribute their budgets to optimize opportunities. Many people working in the pharma, life science and health and wellbeing space have spent more time at home over the last year than ever before and have found that they may no longer want to travel as frequently. Instead, they may wish to minimize their carbon footprint and travel to key events only once or twice a year, but remain connected through virtual events on a monthly, or even weekly basis.

Some traditional meeting formats may change for the short, medium- or even long-term. Video and virtual are very powerful communication tools, and it’s not unlikely that agendas will be developed to reflect a focus on the interpersonal connection with more pre- and post-event communication helping to build the message delivery and retention.

Of course, time will tell how events will take shape, but what we do know is that the future events landscape will continue to be challenging. Client needs and objectives will be different, but the need to create engaging content and experiences will remain the same.

With over 40 years of experience, Ashfield Event Experiences serves as one of the largest global events agencies with teams dedicated to the healthcare industry, offering experience and expertise for creating and delivering any type of healthcare meeting or commercial event, whether virtual, face-to-face or hybrid.

Dan Walker, Head of Live Events in the UK for Ashfield, has 20 years of event experience and is an expert in production and live content. Liz Harvey, Head of Live Events in the U.S. for Ashfield, has a wealth of event experience that includes an innovative and creative background. Ashfield is one of the largest global events agencies with teams dedicated to the healthcare meetings industry and has the experience and expertise to create and deliver any type of healthcare meeting or commercial event.

www.ashfieldmeetings.com/us

Mid-Atlantic­EvEnts­Magazine ­49

EventsWorthy MPI MIDDLE PENNSYLVANIA CHAPTER AWARDS May 27, 2021 Gettysburg, PA - The MPI Middle Pennsylvania Chapter gathered for its first in-person event in over a year at the Wyndham Gettysburg which included a virtual silent auction, community service project and award presentations.

A special congratulations to past President, Terry Cochran and current President Cyndy Cosner for their dedication & efforts to keeping members informed and engaged during the pandemic.

The chapter had a special visitor from MPI Global which presented the chapter with a 2020 Outstanding Excellence Award. The event included a visit from Susquehanna Service Dogs, who partnered with the chapter for an annual community service project. Susquehanna Service Dogs breeds, raises, trains, and places service dogs and hearing dogs, as well as facility dogs, to assist children and adults with disability to lead the lives they want to live. mpi.org/chapters/middle-pennsylvania

Scott Higgins, Valley Forge TCB with Krissy Voss, Pennsylvania Municipal Authorities Association, Teri Jakob of the UPMC Pinnacle Foundation, Kimber Pierich of Pennsylvania Association of School Business Officials and Leigh-Ann Reitze, UPMC Pinnacle

PCMA PHL OUTDOOR TAILGATE TRADE SHOW June 10, 2021 – Drexel Hill, PA – “It was a great big beautiful today” at Drexelbrook Catering & Events Center where over 100 meeting and event Planners gathered to be part of the great industry comeback! The parking lot at Drexelbrook turned into a unique outdoor tailgate trade show. Attendees had the opportunity to meet in-person, face to face with over 90 exhibitors from hotels, destinations and venues to event service companies and more!

Host Destination Sponsor, Visit Delco, PA created a village environment that included Delco Steaks, 2 SP Brewing, H Coffee, Penn's Wood Winery, Tyler Arboretum, and the Philadelphia Union whose mascot Phang was on hand for photos.

Slay Displays produced a welcoming array of balloons that greeted attendees as they made their way through the entrance.

Visit Annapolis came with the Arundel Ambassador, a mobile visitor information center. A 20' trailer wrapped with images to showcase Annapolis & Anne Arundel County.

Happy Valley Adventure Bureau had produced a questionnaire prior to the event asking attendees their top choice for the best ice cream from Penn State Creamery and Alumni Swirl was a fan favorite!

Choice Party Linens supplied linens as A to Z Party Rental took care of all rentals. Drexelbrook along with Stations Catering, Delco Steaks, ­50 July­z August­2021

DoubleTree by Hilton Reading, Camelback Resort and their Taco Truck and Crema Tutti provided the catering and specialty items.

As the event came to a close, Host Destination Sponsor, Visit Delco, PA hosted an after-event at Drexelbrook for all attendees on their open-air patio.

“Visit Delco, PA was honored to be the Host Destination Sponsor for the first PCMA Tailgate Event held at Drexelbrook. It was so good to get back to live events and to see how excited the attendees were.

In talking to meeting planners in our created ‘Delco Village’, it was clear that people are ready to help jumpstart this industry and help get it back to pre-pandemic times” said Steve Byrne, Executive Director, Visit Delco, PA. Some of the other exhibitors and sponsors included: Poconos Mountains CVB, Chester County Brandywine Valley, Caesars, Meet AC, Metropolis Passenger Logistics, Valley Forge TCB, The Alloy, Kalahari Resort, Hotel Dupont, Hyatt Place Dewey Beach, PHL CVB, Wind Creek Bethlehem, Hard Rock Hotel AC, School of Sport, Tourism and Hospitality Management Temple University.

For additional list of exhibitors, click here: https://www.eventsmagazine.com/pcma-tailgate-trade-show Photo Credits: Mario Oliveto Photography

EventsWorthy

Alicia Armento and Kim Pagliaro of Advanced Staging Productions surround Cindy Rossi of University of PA Development and Alumni Relations

Dan Mies of Wind Creek Bethlehem

Melanie Wimmer of Crema Tutti, Steve Byrne from Visit Delco, PA, Hannah Worsh and Ashlee Martinelli of Hyatt Place Dewey Beach and Lauren Kautz, Kalahari Poconos Mid-Atlantic­EvEnts­Magazine ­51

EventsWorthy

Visit Delco, PA's Marty Milligan and Lou Marrocco

Danielle Vincenti and Dave Gerdes representing Happy Valley Adventure Bureau

PCMA's Myriam Dutes of Risk Management Association, Allen Anderson of Anderson Hospitality Services and Sarah Tuck, PRECISIONscientia with Josh Grimes, Grimes Law Offices ­52 July­z August­2021

EventsWorthy

Patty Wynne and Victoria Fagan of Anexinet

Lisa McGlashen of AACR and PCMA President with Erica Keagy, PCMA Executive Director

Kristine Golden of Bryn Mawr Communications, MG Hodge of The Venue Specialist with Emily Nichols Mid-Atlantic­EvEnts­Magazine ­53

EventsWorthy

Jessica Bittman from Greater Wilmington CVB with Elaine Leies of HOTEL DUPONT

Robin Lattinville of Camelback Resort and their Taco Truck culinary crew

Courtney Babcock, Chester County CVB ­54 July­z August­2021

EventsWorthy

Desiree Pierson, IFM Efector along with Jane Dempsey and Becky Slobodjian of the Elmwood Park Zoo

Stephanie Kilroy, Scott Higgins and Megan Tomlinson from Valley Forge TCB

Mid-Atlantic­EvEnts­Magazine ­55

Conversations to Inspire Forward Motion

Be Bold!

Every once in a while, we all get around to cleaning out our work bags or our backpacks. Those of us in the planner world carry around a lot of “stuff.” Tools we need; weird little odds and ends to help us “Macguyver” our way through an event.

Sometimes I find something that makes me pause to remember a really fun event. Hmm… Where did this stick-on mustache come from…?

Often, I’ll find a receipt I thought I had lost or a ticket stub for my dry cleaning that I forgot was still at the cleaners.

The purge is a process, but I restock the bag and get ready to move on to the next program.

From April 2020 to just a few weeks ago, however, my bag sat. It just… sat.

I walked around it for months, eventually moving it from the floor to the closet in my office. I didn’t give the ­56 July­z August­2021

contents of the bag much thought.

My dear friend Lou Marrocco, director of meetings and events for Visit Delco and founder of Brandywine Events, and I sat down recently to catch up and our conversation turned to, as always, recovery in the events industry.

We talked about the fact that the floodgates seem to be opening for social events such as weddings. Corporate events, it seems, are proceeding at a much more cautious rate. I think, for many, virtual meetings have worked.

And until companies have reopened their offices and everyone’s families are protected by the vaccines, I think we might still be seeing one another over Zoom or Teams more often than across the meeting table.

If you’re like Lou and I, you have been tuning in to the post-COVID event safety webinars that have been going

on for months. We’ve taken notes and added some tools to our tool kit, but the big question is, how do we instill confidence in our clients and planning partners if we are still carrying some fear around in our backpacks?

How can we shake off uncertainty and quiet the doubt?

I recently signed a contract for a very large in-person event scheduled for this fall. The event is slated to take place in a state where the restrictions have not yet been lifted for events of this size. I had numerous conversations with the venue about their ability to sign a contract when no one knows whether we will be able to invite a group of this size to gather.

But, to go boldly into the unknown was what we needed to do. Contract clauses were written to protect in the event we cannot host that large of a

group. Safety protocols will be put in place. Conversations will go on regarding vaccination proof, waivers, physical distancing and food and beverage. And I can assure you that even when we think we have it all figured out, we still will need to talk further about these topics.

The spectrum from doubt to confidence is wide. Having open conversations with clients, vendors and your team about the reality of where we all are is particularly important. I have always disliked the phrase “fake it ‘til you make it” – and even more so now. While we are making strides in the events industry and organizations are successfully and safely gathering, we do need to be honest with ourselves and our stakeholders.

Confidence and trust often are used as if they are synonyms. However, confidence refers to self-assurance and trust is confidence in or reliance on others. Open communication helps build trust and can boost confidence.

I am following post-event reports from inperson events that have taken place so that I can be prepared for every different outcome. I have talked with other planners and hoteliers about what they have seen and done.

“The spectrum from doubt to confidence is wide. Having open conversations with clients, vendors and your team about the reality of where we all are is particularly important.”

Sharon DeFelices, CMP, Owner Mosaic Meetings and Events, LLC

We invite you to join us as part of an ongoing conversation and sharing of ideas with regard to all aspects of face-to-face meetings and events. Now, more than ever, we need to pool our collective energy to create the momentum necessary to move forward.

Through such a dialogue, we can find ways to manage the many challenges we all are facing right now while working together to find new and creative solutions. By staying nimble and collaborating with industry partners, we will not merely survive - we’ll thrive!

Click here to email us with your thoughts and ideas! sharon@mosaicmeetingsandevents.com

Sharon DeFelices, CMP is the owner of Mosaic Meetings and Events, LLC, a comprehensive meeting management company with a division specializing in food and beverage management, as well as accommodating dietary preferences and restrictions for events.

Talking with me about events that have transpired is like sitting down for an interview with Oprah. I ask a lot of questions and no subject is off limits!

All joking aside, it is important that information is being shared about successes and failures. I have amassed volumes of information to help me confidently unpack the fear that was hiding in the abyss of my work bag.

I had no idea it was tucked in there, among the sticky paper clips and parking receipts.

Mid-Atlantic­EvEnts­Magazine ­57

See You in the

Poconos!

Expect more than mountains in the Poconos, with wide open outdoor spaces and expansive facilities equipped with the latest tech indoors, our region offers an inspiring setting for teams to collaborate and take their businesses to the next level.

Located within easy driving distance of Philadelphia, New York, New Jersey, Southern New England and Metro DC, the Pocono Mountains is a trusted destination for leisure seekers and event planners alike.

The well-being of guests always has been our top priority. At the outset of the pandemic, hundreds of local businesses, from meeting venues and resorts to shops and restaurants, signed the “Pocono Promise,” pledging to follow public health guidelines and implement enhanced health and safety measures. That commitment is as strong now as ever.

When you’re ready to get back out there, we’re ready to help make your next big meeting a success. Properties in the Poconos are home to a myriad of different venues, with

­58 July­z August­2021

options to suit every budget and size, from small board retreats to large corporate events for several hundred people.

High-speed Internet and up-to-date audio-visual equipment make it easy for participants to take part virtually as well as in-person; while renowned golf courses, in-house spa facilities and premium dining on-site, and even more adventure right outside your doorstep, combine to make a meeting in the Poconos anything but ordinary.

The full-service, Four-Star and Four-Diamond rated Mount Airy Casino Resort recently expanded their meeting facilities, which now can accommodate 750 guests seated or 1,200 standing, with upgrades to its sophisticated rooms and executive suites, as well.

The iconic and historic Skytop Lodge and Resort has event spaces with classic style, plus a 5,500-acre outdoor playground full of possibilities for creative team building activities.

When hosting your next conference on the summit of Camelback Mountain at Camelback Resort, you’ll find

Agritourism in the Poconos at Wallenpaupack Brewing Company

20,000-square feet of flexible, versatile meeting space, plus team building or off-time activities like skiing in the winter and zip lining in the summer.

Families always are welcome in the Poconos, and with some of the largest indoor waterparks in the country like Camelback’s Aquatopia and Kalahari’s Indoor Waterpark, the kids will be begging to come along.

Recent renovations doubled the size of the Kalahari Convention Center to 205,000-square feet, which includes 18 new meeting rooms (bringing the property’s total to 33), a sleek, 38,000+ square foot main ballroom/exhibit space, an exclusive executive conference center for up to 400 guests, and more.

Convention Center at Kalahari Resort

From exhilarating outdoor adventure activities and outings to natural beauty sites all around, the Pocono Mountains serves as the perfect place for igniting new ideas.

Get the creative juices flowing with a waterfall hike, a whitewater rafting trip, or a cycle along the Lackawaxen River right on the railroad tracks with the new Soarin’ Eagle Rail Bikes. Then toast the finale of a successful event with a visit to one of our scenic wineries or atmospheric breweries.

Skytop Lodge

We’ll see you in the Poconos! www.poconomountains.com Mid-Atlantic­EvEnts­Magazine ­59

Information for the Location Reports has been provided by the Convention and Visitors Bureaus and properties listed (denoted by website) along with additional sources.

For the most up-to-date information available with regard to local COVID-19 policies and protocols, please visit the websites listed for each destination.

LocationReport

NEW YORK

Eagles Nest at The Wild Center, a natural history center in Tupper Lake, NY

Adirondack Region, NY www.wildcenter.org www.grandadirondack.com OVERVIEW The Adirondack region combines natural views with top-notch outdoor recreation to provide a destination experience unlike any other. The destination is home to the Adirondack Park that features over 2,000-miles of marked hiking trails, 15-miles of mountain bike trials, 6-million acres of mountains, 3,000 freshwater lakes, rivers, streams and ponds for year-round fishing, canoeing and kayaking excursions, and more.

­60 July­z August­2021

Buffalo RiverWorks; photo credit: Grant Taylor; courtesy: Visit Buffalo-Niagara, NY

WHAT’S NEW Situated along Lake Placid’s Main Street, the historic Hotel North Woods will reopen this fall after a major renovation, unveiling a fresh look under a new name: Grand Adirondack Hotel, a Tribute Portfolio Hotel.

Conceptualized, managed and capitalized by the team at Wright Investments, the Grand Adirondack Hotel will embody the spirit and soul of Lake Placid and the natural environment that surrounds the town. Fully reimagined, the hotel’s elevated design, culinary offerings and programming will immerse guests in the charming destination, combining the great outdoors with the laid-back luxury of the Great Camps of the Adirondacks.

Grand Adirondack will feature several new dining options including Marcy, a brasserie-style restaurant spotlighting locally sourced and farm-procured ingredients. Private dining will be available.

At The Wild Center, the true nature of the Adirondacks offers a new kind of museum on a 115-acre outdoor campus with trails, its own river frontage and private pond, and main exhibits housed in a building that blends the indoors and outside.

New this year, The Wild Center is introducing two outdoor, large-scale art exhibits. The first is a selection of large sculptures made out of found materials by Adirondackbased artist, Barney Bellinger, displayed in collaboration with Tupper Arts. The second will be larger-than-life pieces created on-site in August by stick sculpture artist Patrick Dougherty as he bends, weaves and fastens together twigs found in the Adirondacks.

In addition, naturalist-led canoe trips will run daily through September 6th, taking guests through the Raquette River’s Oxbow as they explore different marsh habitats.

Buffalo-Niagara, NY visitbuffaloniagara.com

again with travelers, but this time as a premier family, dining and outdoor recreation destination following almost a decade of revitalization.

WHAT’S NEW A series of new attractions, hotels, restaurants, breweries and parks have breathed new life into the formerly underutilized and industrial waterfront centered around the Buffalo River, the eastern shore of Lake Erie, and the historic Western Terminus of the Erie Canal.

In 2021, three new attractions within this walkable district will build on that momentum and help further establish Buffalo’s waterfront as a top destination for travelers and meeting attendees. In May, the waterfront welcomed the Buffalo Heritage Carousel, a century-old merry-go-round restored it to its original grandeur. The carousel is housed within a newly constructed, solar powered roundhouse in the heart of Canalside, the city’s waterfront entertainment district.

OVERVIEW Buffalo’s revitalized and reenergized waterfront is an attraction for both leisure travelers and meeting attendees, and 2021 will see it achieve a new level of excitement. The district, which once welcomed wayfarers who ended their journey along the Erie Canal nearly two centuries ago, is abuzz

Further up the River, Buffalo RiverWorks will debut a 105foot Ferris wheel on top of its grain silo ruins this summer.

The Ferris wheel is just the latest dramatic reimagining of Buffalo’s iconic, 100-foot-tall grain silos at RiverWorks, which has also debuted zip lining, rock climbing, a brewery and beer garden.

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And visitors to Canalside will see members of the Buffalo Maritime Center constructing a replica 19th Century Erie Canal Packet boat within the newly built Canalside Longshed. The boat will be complete in time for the bicentennial of the canal’s completion in 2025.

is being disseminated via social media and other digital platforms with messaging intended to assure them that Buffalo is a compelling destination that is easily accessible, affordable and just right in term of its size, hotel offerings, restaurants, attractions, and excitement.

Both the Historic Statler Hotel, now known as Statler City, and the Buffalo Niagara Convention Center are undergoing major renovations. The convention district also is undergoing significant improvements with a new streetscape including sitting areas, lighting, outdoor patios and increased parking.

COOPERSTOWN, NY thisiscooperstown.com otesaga.com cooperstowngetaway.org OVERVIEW

WORKING TOGETHER For meetings, Visit Buffalo-Niagara created a Customer Confidence Program that gives planners the greatest amount of safety, security and cost-effective benefits when hosting a meeting in Buffalo. Over 200 businesses have taken the pledge to adhere to all health guidelines.

LOOKING AHEAD Visit Buffalo-Niagara is in the process of rolling out two new campaigns, one aimed at leisure travelers and one aimed at meeting planners and meeting attendees. The first, “Come back to our Comeback” targets potential visitors elsewhere in New York State on TV and radio. The second, “Buffalo is Just Right” addresses the concerns of meeting planners and Ballroom at The Otesaga Resort Hotel; photo courtesy: This is Cooperstown, NY

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Cooperstown becomes a favorite to those who visit and is often a bucket list destination for those who have not yet been. To hold a meeting, conference or team building retreat here, no matter the group size, is often a special treat for attendees. Leisure travelers also couldn’t ask for more with all there is to discover in Otsego County.

Three museums (National Baseball Hall of Fame and Museum, Fenimore Art Museum, and The Farmers’ Museum) – all within a mile of each other – help make Cooperstown the place to be. Plus, the Cooperstown Candlelight Ghost Tour and the Leatherstocking Trolley Tour are not to be missed, where visitors will hear teasers about Hyde Hall located on the northern end of the nine-mile Otsego Lake as well as learn about some of the area’s history.

Bus tour arriving at the Fenimore Art Museum; photo courtesy: This is Cooperstown, NY

Cooperstown’s iconic Otesaga Resort Hotel is situated on the banks of Otsego Lake and offers modern amenities and elegant accommodations in picturesque surroundings. Guests can enjoy lake views while sipping cocktails on the resort’s expansive wraparound porch or at its popular outdoor fire bar, indulge in a treatment at Hawkeye Spa, or tee off at the awardwinning Leatherstocking Golf Course.

Guests of The Otesaga can do so with the assurance that the resort is fully committed to the health and wellbeing of all. The resort has implemented Otesaga CARE, a program with policies in place to ensure a clean and responsible environment for guests and staff alike.

Cooperstown offers several top-notch, experiential and off-site meal options, such as L.M. Catering at Templeton Hall, Mel’s at 22, among others and the unique Origins at Carefree Gardens.

Outdoor assets are plentiful in this rural area nestled in the foothills of the Catskills, dotted with lakes and strung together with rivers and streams perfect for fishing, kayaking and nature trails.

LOOKING AHEAD In this business, now more than ever, planning ahead – but also knowing that things could change any second – is key to success. This Is Cooperstown plans to follow federal and local guidelines to ensure everyone’s’ safety while also tending to the needs of all types of planners, having always been involved with the group travel market in a variety of ways.

THINGS TO DO At Fenimore Art Museum, the former homestead of American author James Fenimore Cooper (who wrote The Last of the Mohicans), boasts one of the country’s largest permanent collections of Native American art and American folk art. There’s a variety of new exhibits to check out, including “Keith Haring: Radiant Vision,” which runs through September 6th and features more than 100 works by the ‘80s Pop culture icon.

As a bonus, The Otesaga has created a special overnight package in conjunction with this exhibition. The “Keith Haring: Radiant Vision Package” includes overnight accommodations,

tickets to Fenimore Art Museum and a museum gift.

For fans of the stage, each year Cooperstown hosts the nation’s second largest summer opera festival, Glimmerglass, which celebrates the arts through rare and familiar live performances, events, and discussions. This year, the team behind Glimmerglass invites visitors to enjoy a re-imagined festival in the most ventilated space that exists ... the great outdoors!

Through August 17th, “Glimmerglass on the Grass” will take place on a new purpose-built stage that hosts 90minute operas and concert events.

Finally, there is the “other” Glimmerglass in Cooperstown – Glimmerglass State Park. For visitors looking for outdoor adventure, this state park is home to hiking and biking trails that feature views of the lake, along with wildflowers and wildlife. Visitors should check out Hyde Hall Mansion, too, a 19thcentury estate that’s a national historic landmark and considered one of the finest examples of a neoclassic country mansion in the nation.

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Photo courtesy: Finger Lakes, NY Tourism Alliance/FingerLakes.org

Finger Lakes Region, NY FingerLakes.org OVERVIEW The Finger Lakes Region offers affordability, many accommodations and amenities within cities such as Rochester, Syracuse, Elmira and Corning, along with event space with nearby dining, shopping and activities to explore.

The Finger Lakes is an award-winning wine and beer destination that also offers fresh air experiences with breathtaking views and activities such as kayaking, canoeing, boat cruises and more.

There's lot of historical relevance throughout the area, as well, including the site of the first women's rights convention, home of Kodak founder George Eastman, Harriet Tubman, as well as Susan B. Anthony. All of these homes are available for tours. Great American author Mark Twain wrote many of his famous pieces in the Elmira/Corning area, and his headstone can be found here, too.

Corning Glass, Inc. in Steuben County in the Finger Lakes is home to the Corning Museum of Glass that welcomes thousands of visitors and groups each year.

WHAT’S NEW Weis Vineyards is expanding its tasting room to allow for increased foot traffic and physical distancing. ­64 July­z August­2021

The Hampton Inn on Keuka Lake recently opened their convention and meeting space, Seasons on Keuka Lake. The hotel is connected to the event and conference center, and the property sits on the shore of Keuka Lake in Penn Yan offering scenic views.

WORKING TOGETHER The Finger Lakes Tourism Alliance pride themselves on transparency and education, providing open lines of communication between businesses and educating partners on what opportunities are available from grant funding to help with expansion and creating a more robust business model to keeping them informed of visitor questions and trends for travel.

LOOKING AHEAD The loosening of restrictions as it pertains to travel is exciting for the Finger Lakes region and local businesses as a whole. Businesses throughout the Finger Lakes are taking all measures to welcome guests, encourage them to stay longer, and provide them with unique and memorable experiences. Personalized touches have been put into place such as welcomes at accommodations, one-on-one experiences at wineries, breweries, and craft spirit producers, and restaurants are offering sit down dining as well as take out experiences to ensure the comfort of their patrons in any capacity.

LAKE PLACID lakeplacid.com lakeplacidolympicsites.com Lake Placid provides the opportunity to enjoy mountain air and majestic views with a landscape that comes alive in spring and summer. Here, nature is never far from downtown. There are opportunities for a quiet paddle, hundreds of miles of hiking trails, and countless road cycling loops.

Fuel up for any adventure at any number of locally-loved and locally-owned restaurants and shops.

From smaller summits to the Olympic venues, Lake Placid is legendary for its big views, big scenery, and big history, but with a charming, small town twist.

more. The center is LEED Gold Certified and offers a unique eco-conscious space.

The Lake Placid Olympic Sites have the spacious facilities with impressive views and compelling activities. For larger conferences, the center housed inside the Olympic Center can hold up to 1,200 people, with exhibit space available in the ‘32 rink.

The Lake Placid Olympic Sites also offers a wealth of signature events that act as a perfect vehicle for team building experiences, with both competitive and scenic, adventurous options available.

ONEIDA COUNTY oneidacountytourism.com

Not everyone can say the Olympics took place in their backyard, but Lake Placid can, and tours are available of many of the 1932 and 1980 Olympic sites all year round.

Just outside of downtown is the Olympic Jumping Complex, where 70- and 90-meter ski jumps tower in the sky. An elevator ride will take visitors to the top of the jumps, providing a bird’s eye view of the Adirondack region, and a new zipline can take them back to ground level in just seconds.

Over at Mt. Van Hoevenberg, the new Cliffside Coaster is the longest mountain coaster in the U.S. located alongside the 1980 Olympic bobsled track with scenic views. There's also the Olympic Center downtown, Whiteface Mountain, the Olympic Museum, and more.

The Conference Center at Lake Placid offers customizable experiences for events, meeting, retreat, social events and

OVERVIEW Central New York’s getaway region is home to world-class entertainment, restaurants and accommodations to suit any taste. Events and activities abound for just about everyone.

Local venues offer the capacity to accommodate groups from 10 to 10,000 and beyond, including everything from typical meeting spaces at hotels to unique meeting venues.

Additionally, there are many options for off-site events and team building opportunities.

WHAT’S NEW John S. Dyson New York Energy Zone opened in Utica this May. New York State's first and only learning center for everything electric is presented by the New York Power Authority, the largest state electric utility in the nation.

The Grand Adirondack Hotel in Lake Placid, slated to open in the fall of 2021; photo courtesy: grandadirondack.com

A new Hampton Inn by Hilton opened in Verona in April. The hotel is adjacent to Turning Stone Resort Casino with its public space mirroring its lodge-like design.

Turning Stone offers five accommodation options and is equipped with a full array of amenities including the Tower Fitness Club, tennis, racquetball and five golf courses.

Casino Player magazine recently recognized the resort Mid-Atlantic­EvEnts­Magazine ­65

for its amenities and signature restaurants, where it earned 11 Best of Dining Awards. Dining options include the upscale TS Steakhouse, the intimate Wildflowers, local flavors at Upstate Tavern, the new Sushi Sushi, BBQ from Tin Rooster, and sweet treats at Opals.

Turning Stone has since unveiled a series of renovations and the introduction of new venues across its award-winning property with a multimillion-dollar investment that will transform many of its popular venues. Leading up to its 28th anniversary on July 21st, Turning Stone will rollout additional information about these new renovations within its “The Best Never Rest” campaign, including details and estimated timing for project completion.

These renovations and new offerings include: fully modernizing the resort’s entertainment showroom; an upscale bar in The Lodge Great Room; an extensive refurbishment of Shenendoah Clubhouse; and renovations to the Cypress Conference Center.

Opening in the summer of 2022, the Nexus Center is a nearly 170,000square foot facility in Utica that will feature state-of-the-art amenities to make it a tournament destination, including three multi-purpose 200-foot by 85-foot playing surfaces that can be utilized as ice sheets or turf. The Nexus Center will be connected by a walkway to the historic Adirondack Bank Center, which brings its total up to four surfaces for sports tournaments. This space also can be transformed to host meetings, conferences or convention.

WORKING TOGETHER Oneida County Tourism is working with members by checking in with ­66 July­z August­2021

different hotels in the area to see how they can help and sending out a weekly B2B newsletter keeping them up-to-date with all changes. They also created a kick-off to a summer program by partnering with various hotels to provide an updated contact list, travel guides and a food treat unique to the area.

Bradstan Cabaret and Homestead Restaurant, while Chatwal Lodge provides upscale accommodations for luxury travel.

Callicoon Hills is a fully-renovated resort that is home to an event barn.

Tango Café by celebrity chef Tom Valente is located next to the Hurleyville Arts Center.

LOOKING AHEAD Oneida County Tourism remains optimistic when it comes to tourism, meetings and leisure because of the county is centrally located and has abundant space that will make people feel comfortable visiting the area.

Specifically in Oneida County, there is a cheese trail and beverage trail that appeals to visitors all around, as well.

SULLIVAN CATSKILLS, NY sullivancatskills.com OVERVIEW The Sullivan Catskills has a long rich history of being a destination for meetings and leisure travel. Here, the home of the original 1969 Woodstock Festival is now the site of Bethel Woods Center for the Arts and Museum. The Sullivan Catskills also is the birthplace of dry fly fishing with the Catskills Fly Fishing Center and Museum, a Hall of Fame Museum located on the Beaverkill and Willowemoc trout streams. The Sullivan Catskills has an abundance of outdoor activities, too, from kayaking and canoeing to hiking, fly fishing, and golf.

WHAT’S NEW There are a number of new additions to the Sullivan Catskills for 2021. Eldred Preserve offers high-end accommodations featuring the

Resorts World Catskills is New York’s newest casino resort with the closest proximity to Manhattan, boasting excitement, entertainment, and luxurious offerings. Having received LEED Certification, this casino and entertainment complex also offers more than 10 varied bar and restaurant experiences, year-round live entertainment at the RW Epicenter, casino bars and lounges, plus luxury suites, the Crystal Life Spa and more.

The integrated casino resort destination also includes additional stay and play opportunities, including The Alder, an adjacent 101-room lifestyle hotel featuring Dos Gatos Mexican Cantina and the state’s first Topgolf Swing Suites. The Kartrite Hotel and Indoor Waterpark opened in 2019 and, planned for 2021, a Rees Jonesredesigned golf course will be added to this destination resort. Kartrite features a state-of-the-art, indoor waterpark, 324 suites, and a new luxury lodge experience.

Finally, Seminary Hill is home to a cidery, tasting room and guest house overlooking the Delaware River with event space and lodging.

WORKING TOGETHER The Sullivan Catskills promotes its “Catskills Confidence” campaign to planners and travelers. All member businesses practice safety procedures and will continue to so while

Waterpark at Kartrite Resort in the Catskills, NY; photo courtesy: Sulllivan Catskills Visitors Association

welcoming guests with the highest care and safety measures, even after all restrictions are lifted.

LOOKING AHEAD The Sullivan Catskills Visitors Association is moving forward with promoting the Sullivan Catskills as the destination that provides meeting planners and travelers with numerous options to enjoy their trip, from farm-to-table restaurants and varied accommodations. Weddings, special life events and conferences, large and small are already returning to the Sullivan Catskills.

WESTCHESTER, NY theopuswestchester.com The Opus, Westchester, an Autograph Collection hotel in White Plains hosted a ribbon cutting ceremony in May to celebrate the official unveiling of this new luxury lifestyle hotel. An important opening for the region, The Opus is expected to play an integral role in the growth and revival of White Plains as a modern city center and the urban evolution of Westchester.

“We are so excited to officially unveil The Opus, Westchester and to introduce locals and travelers alike to our new hotel,” said general manager Elizabeth Andrews. “Located just outside the heart of New York City, the property is designed to feel like a home away from home, infused with reverberating experiences, a strong sense of community, highly attuned service, and a creative spirit, and we cannot wait to welcome guests from near and far.”

The Opus, Westchester, Autograph Collection is following Marriott International’s Commitment to Clean protocols, created in collaboration with leading experts in food and water safety, hygiene and infection prevention, and hotel operations.

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LocationReport

CONNECTICUT

Lobby of the Mystic Marriott in Mystic, CT; photo courtesy: CT Convention & Sports Bureau

CONNECTICUT www.ctmeetings.org Connecticut is compact, yet offers many different types of meeting venues and hotels (including dozens of bed-and-breakfasts) in picturesque settings. The size of the state makes it easy for groups to meet and day trip to numerous off-site attractions, such as the beaches of the Long Island Sound, urban theaters and museums, two of the world’s largest casinos, cruising on the Connecticut River, and hiking the foothills of the green Berkshire Mountains in Litchfield County.

Many of its historical and cultural arts attractions and sports facilities can serve as unique venues, too. This abundance of innovative locations appeals to groups and associations with specific industry themes or focus areas.

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WORKING TOGETHER “Since the onset of COVID-19 in March of 2020, the focus of the Connecticut Convention Sports Bureau’s (CTCSB) staff and board of directors has intensified actions to provide continuous support and service to our hospitality partners and members, and to meeting planners,” explains Robert Murdock, president of the CTCSB and also its director of sports marketing. “We stayed open throughout and hosted virtual meetings with our members, apprising them of the latest reopening news. And we were one of the first CVBs to host a virtual FAM tour for planners during COVID, keeping planners aware of Connecticut’s assets so we could connect them to our members.”

“Our bureau has established the CTCSB’s Hospitality Heroes Recognition, a major initiative to honor entities and individuals for innovative business initiatives and community support, especially during COVID,” he adds. “We will present these awards several times each year to inspire others to

keep moving forward. This project complements our Bring It Home Awards, presented to state residents who help our staff to secure and promote meetings and events, thereby generating revenue for their regions and the state's economy.”

The CTCSB continues to work to strengthen partnerships with its members and the state’s lodging, restaurant, events, business, and legislative communities, as well. “Now that the state has reopened, we are scheduling site tours to visit hotels, venues and attractions to learn how they are faring and to offer support,” explains Murdock. “We also have redesigned our website, expanding our photo imagery, information, adding a virtual tours page and other features, making it easy for planners to visit venues remotely.”

silient. We will emphasize partnerships and collaboration: It is more important than ever to work together,” notes Murdock.

GREATER HARTFORD AREA Hartford, the state’s capital city, sits on the west bank of the Connecticut River.

Its walkable downtown makes it easy for visitors to discover historic sites, restaurants and attractions that include the Old State House, Connecticut Science Center, Bushnell Park, Wadsworth Atheneum Museum of Art (oldest public art museum in the nation), and the Connecticut Convention Center. Several miles away in the city’s West End is the Mark Twain House and Museum, where the author wrote several of his greatest works. Next door is the homestead of Harriet Beecher Stowe, author of Uncle Tom’s Cabin. Both attractions offer guided tours and special events.

LOOKING AHEAD “The Connecticut Convention and Sports Bureau and our state’s hospitality community have proven to be re-

Hartford’s suburbs feature charming town greens, a variety of shopping options, outdoor recreation, restaurants of every type, and attractions ranging

The recently opened TAO Asian Bistro and Lounge at Mohegan Sun in Uncasville, CT; photo courtesy: CT Convention & Sports Bureau Mid-Atlantic­EvEnts­Magazine ­69

Parkville Market, the first Food Hall in the state, Hartford, CT; photo courtesy: CT Convention & Sports Bureau

from the New England Air Museum in Windsor Locks to the renowned Elizabeth Park Rose Garden in West Hartford (on the national register of historic places). The area also boasts more than 100-acres of formal gardens, green space, recreational facilities, walking loops, and the popular Pond House Café with eclectic, creative cuisine.

WHAT'S NEW Cambria Hotel South Windsor-Manchester in South Windsor is slated to open in late 2021.

Bradley International Airport (BDL) in Windsor Locks is in the process of adding a new 1.4-million square foot Ground Transportation Center that will span 13.4-acres. Construction began in July 2019 and the $210-million center is expected to open in 2022. It will include all the rental car services, replacing the current off-airport rental car facilities.

The Marriott Hartford/Windsor Airport in Windsor recently completed an upgrade to all of its meeting space, the final piece of the hotel’s total renovation that began in 2017. During the past four years, renovations were completed to guest rooms, the fitness center, swimming pool, lobby and great room, as well as the addition of the M Club, and Reverend’s Bar & Kitchen.

Dunkin' Donuts Park in Hartford, home of the Hartford Yard Goats, has just been named the Best AA Ballpark in America ­70 July­z August­2021

by readers of Ballpark Digest. The ballpark also hosts numerous special events, corporate gatherings, and community activities.

Parkville Market is the first food hall in Connecticut - a hub for communal dining and gathering that is housed in the former Capitol City Lumber Co. building in one of Hartford’s most up-and-coming neighborhoods.

The XL Center in Downtown Hartford and Pratt & Whitney Stadium at Rentschler Field, across the Connecticut River in East Hartford, both have busy spectator event schedules booked for the coming year ahead, including live music concerts and major sports events.

WESTERN CT / LITCHFIELD HILLS Central and Northwest Connecticut’s serene beauty make this an escape for a scenic meeting and tranquil getaway.

Antiques shops, art galleries, historic homes and gardens are dotted throughout the region, as are a number of inns and bed-and-breakfasts.

WHAT'S NEW The Heritage Hotel, Golf, Spa and Conference Center in Southbury recently celebrated the first pressing of wine from its vineyard. The wines can be enjoyed in the restaurant and at the front desk, and bottles are available for purchase. Located directly behind its Timbers Room and

Terrace Patio, two vineyard sites were established here in 2018. Another hotel perk - guests also can enjoy golf at the on-site 9-hole, USGA-rated, par 36 golf course and putting green, and also at the nearby 18-hole Heritage Village Country Club.

Historic Quassy Amusement Park and Waterpark on the shores of Lake Quassapaug in Middlebury is celebrating its 113th anniversary this year. It features more than two dozen rides and attractions, a restaurant, live entertainment and special events.

COASTAL FAIRFIELD COUNTY This region, also known as The Gold Coast, sits on the sparking Long Island Sound and is a gateway to Connecticut and Southern New England. The cosmopolitan city of Stamford is the site of many corporate headquarters along with affordable accommodations and meeting spaces.

WHAT'S NEW The Stamford is a new wellness-oriented independent hotel in the heart of Stamford that fosters relaxation and comfort for all travelers.

as a multi-use venue for innovative businesses, artist studios and gallery, and custom events.

30-minute drive from Mohegan Sun and Foxwoods, two of the world’s largest casinos.

Webster Bank Arena in Bridgeport is home to entertainment and sports events, as well as trade shows. Opening this summer adjacent to the arena is the newly constructed Hartford HealthCare Amphitheater on the site of the former Bridgeport Bluefish baseball stadium. A full schedule of exciting live concerts is managed by Live Nation.

WHAT'S NEW

The Pavilions at Penfield Beach in Fairfield, a Town of Fairfield Parks and Recreation facility, boasts an arched cathedral ceiling and a clean, modern feel. It can host corporate functions like off-site meetings, team building events, company picnics, clambakes, fundraisers, and holiday parties.

SOUTHEASTERN CONNECTICUT / GREATER MYSTIC The Greater Mystic area is a scenic southeastern Connecticut destination on the sparkling Long Island Sound shoreline with sandy beaches, on-thewater experiences, and is less than a

TAO Asian Bistro and Lounge at Mohegan Sun in Uncasville recently opened, specializing in authentic and delicious Asian-inspired dishes influenced by Chinese, Japanese and Thai techniques.

Mystic Marriott Hotel and Spa in Groton recently completed a multi-year renovation of the entire hotel. The multi-million-dollar project began in 2018 and includes renovations to all guest rooms, meeting rooms, lobby, lounge bar, fitness center, and the indoor swimming pool.

In May 2021, Mystic Aquarium in Mystic welcomed five Beluga whales. The five will be at the center of important research designed to benefit Belugas in the wild. The popular attraction features numerous experiences showcasing seals and sealions, penguins, Beluga whales, and many other types of marine life.

Dunkin Donuts Park, home of the AA Northeast Hartford Yard Goats; photo credit: Flight Aerial Media; courtesy: CT Convention & Sports Bureau

The Village in Stamford is a new waterfront destination for innovation located in Stamford’s South End that features a large-scale, indoor/outdoor, premium work-play environment that brings together best-in-class companies from the worlds of content and media, brands and marketing, social and experiential, and finance and investment.

The Knowlton is a one-of-a-kind industrial venue and arts hub situated along the Pequonnock River estuary in Bridgeport. Steeped in history and once was home to the Armstrong Manufacturing Company, it now functions Mid-Atlantic­EvEnts­Magazine ­71

Connecticut Science Center in Hartford, CT; photo courtesy: CT Convention & Sports Bureau

Foxwoods Resort Casino in Mashantucket will welcome Mystic Market Kitchen and Eatery, one of Connecticut’s most popular and beloved gourmet destinations, anticipated to open by late summer.

Stone Acres Farm, a 63-acre working farm in Stonington, now offers its property as a venue for private events. Open to visitors, it features gardens and acres of vegetable production, and celebrates natural farming, sustainable food, culinary education and the preservation of open space, cultural landscapes, and historic structures.

“We have been preparing for this day for a long time and we believe that being open this past year operationally makes us more than ready to safely deliver the memorable entertainment experiences that we have become known for,” said Tom Cantone, president of sports and entertainment for Mohegan Gaming and Entertainment (MGE).

Additionally, Mohegan Sun’s award-winning Wolf Den venue inside Casino of the Earth is back, as limited capacity shows returned this month.

LOWER CONNECTICUT RIVER VALLEY

Mohegan Sun Arena recently welcomed back fans with return of the WNBA’s Connecticut Sun. “While much of the past year Mohegan Sun Arena was one of the few venues producing live events, it’s with great excitement we can now bring back live fans to enjoy both sports and entertainment at our world-class venue.” said Jeff Hamilton, president and general manager of Mohegan Sun. “Mohegan Sun also will be announcing additional events and festivities to take place across our property, including some of our most popular outdoor events.” ­72 July­z August­2021

The picturesque Connecticut River flows through New England from Long Island Sound northward to the border with Canada. Some of the most scenic towns along this river can be found in Connecticut, including Old Saybrook, Old Lyme, Essex, Deep River, Ivoryton, Chester, and Haddam. They are dotted with quaint town greens, white steepled churches, unique explorations, antique shops, charming bed-andbreakfasts, and historic sites that date back to the Revolutionary War.

WHAT'S NEW The historic Essex Steam Train and Riverboat experience in Essex is back in operation. In addition to its daily train and boat excursions, two family-oriented summer events are planned.

Goodspeed Opera House in East Haddam’s “Goodspeed by the River” will showcase a variety of live musical events under a big tent alongside the iconic Goodspeed Opera House this summer.

New Harbor Cruises are available from Thames River Heritage Park, a collection of cultural and historic sites along Thames River in Groton and New London.

New London was one of the busiest whaling ports in the country in the 19th century. A new tour, “Blowholes, Blubber, and Breaches. Whaling Tales on the Thames,” will tell some of New London's whaling stories: from the captains who commanded the ships and the racially diverse crews who risked their lives on the voyages to the women who waited in port and the few who joined their husbands at sea.

GREATER NEW HAVEN Connecticut’s “Elm City” is set on picturesque Long Island Sound and is known for green city spaces and cultural and intellectual energy of Yale University, its students and nightlife. New Haven is renowned for its award-winning “apizza” restaurants on Wooster Street and for Louis’

Lunch, recognized by the Library of Congress as the Birthplace of the Hamburger Sandwich.

Attractions and entertainment include Long Wharf Theatre, Shubert Theatre, and Yale Repertory Theatre, along with the Yale Center for British Art, which houses the largest collection of British art outside of the United Kingdom.

WHAT'S NEW Hotel Marcel is slated to open later this year in New Haven, a project that transformed the former iconic Pirelli Building into the new hotel. Hotel Marcel will be a boutique property that includes a restaurant, gallery and meeting space. Certified historic rehabilitation and adaptive re-use of the midcentury modern Armstrong Rubber Company (Pirelli) Building will be the first passive house design in the U.S. and the nation’s only electric hotel, generating 100 percent of its own energy.

Tweed New Haven Airport in New Haven is embarking on a $70-million privately funded expansion with a new four-gate terminal and daily service from a new airline.

The Omni New Haven Hotel at Yale completed the final stages of its multi-year renovation project that including their 19th floor restaurant, John Davenport’s at the Top of the Park.

The Westville Music Bowl, formerly the Connecticut Tennis Center in New Haven across from Yale Bowl, is a new outdoor live underground music venue.

Guest suite at the Omni New Haven Hotel at Yale, New Haven, CT; photo courtesy: CT Convention & Sports Bureau Mid-Atlantic­EvEnts­Magazine ­73

GUEST EXPERIENCES: OUTDOOR ADVENTURE Golf courses, unique attractions, eco-tourism programs, arboretums and outdoor adventure facilitators throughout the region are featuring special programs and offerings. Here is a sampling of what is available or being planned for individuals and groups.

HARBOR PINES GOLF CLUB AYERS CREEK ADVENTURES Ocean City, MD Ayers Creek Adventures offers facilitated team building in a fun and casual environment with customizable programs that include a unique combination of both land- and water-based activities. No experience is necessary and all equipment is provided.

Egg Harbor Township, NJ Harbor Pines Golf Club, a premier destination for golf and dining in South Jersey, is celebrating its 25th anniversary this year with a lineup of special events and new additions, including a newly expanded and freshly rebooted outdoor dining space, a new pro shop, a dedicated grill room and an outdoor deck for live entertainment throughout the season.

The calm, protected waters of Ayers Creek are ideal for kayak, paddleboard and canoe options for all ages and experience levels.

Follow up a paddling adventure with a picnic on surrounding scenic grounds. Food and beverage partners offer a wide array of options from gourmet to barbecue to a traditional Crab Feast. Evening events also can include a bonfire and s’mores making.

Guided Eco-Tours are a great way to explore the creek, providing a unique insight into the waterway and wildlife. All of tours are led by experienced paddlers with extensive knowledge of the waterways, wildlife, and history of the Maryland Coastal Bays.

STEEL PIER Atlantic City, NJ The iconic Steel Pier, which has been a go-to destination for family friendly fun and entertainment for over 100 years, introduced exciting new entertainment and dining fare in June. Now open every day, Steel Pier is known for its dramatic views, amusements, rides and array of boardwalk and pub food options.

The pier is offering a series of summer events at Ocean Reef Bar, including live music Tuesday and Wednesday nights and all-day Saturday and Sunday during the summer. Ocean Reef is the only bar in Atlantic City with seating over the ocean, offering sweeping views.

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BRANDYWINE RIVER MUSEUM OF ART Chadds Ford, PA Discover the history and artistic legacy of the Brandywine Valley through one of its many guided group tour options. Choose from one of three tour types to spend a full- or half-day in the museum. With Millstone Café, groups have the convenience of dining on-site with a remarkable view of the Brandywine River.

Guided tours are available for groups of 10 or more year-round (closed Tuesdays) and include a complimentary tour for one group leader.

Reservations at least a month in advance are required for all guided groups.

LINVILLA ORCHARDS Media, PA Linvilla Orchards offers a relaxing setting with 300-acres of orchards and fields filled with family friendly and fun activities. All group events include a hayride, a private area with picnic tables, tasty treats and drinks, plus a campfire and corn to feed the animals.

Events are weather permitting, as there are no indoor facilities on-site. Group experiences can be further enhanced by adding food service and event extras, as well.

PEDDLER’S VILLAGE Lahaska, PA Peddler's Village heads to the great outdoors with the debut of a new summer entertainment series featuring mystery, comedy, music, and fun.

Showtime Under the Stars will bring together live entertainment, themed beverages, and open-air vibes for a must-experience summer event in Bucks County.

On select Friday nights, audiences can enjoy Comedy Under The Stars with an all-star line-up of top comedians. On Saturday nights, audiences journey back in time to 19th-century France for the debut of “Murder at the Moulin,” a new whodunnit outdoor theatre show with plot twists and turns and a colorful cast of characters. On select weekends, there will be live music under a large tent with plenty of room to toe tap and groove to the music.

Peddler's Village and Without a Cue Productions also have teamed up for murder mystery walking tours during which guests will inspect crime scenes, gather clues and question suspects as they walk through the shadows of the quaint storybook village.

This summer, Peddler's Village also brings back its popular outdoor festivals and events, including Bluegrass

and Blueberries Month in July, followed by the weekend Peach Festival and Sidewalk Sale in August, OctoberFeast in October, and the Apple Festival in November.

“We are excited to announce our new outdoor event series and welcome talented performers, entertainers, comedians, and more to the Village,” said Peddler's Village chief operating officer, Bob McGowan. “We want to provide our guests with fun and engaging open-air shows that will keep them safely entertained. Bringing people together for a night of laughter and fun and offering them a place to spend quality time with their friends or family – that is what Peddler’s Village is all about.”

Guests may dine at Peddler’s Village restaurants before the show, or order take-out dinners to be enjoyed during the event. Both events also will include a cash bar.

SCOTT ARBORETUM OF SWARTHMORE COLLEGE Swarthmore, PA

TYLER ARBORETUM Media, PA In addition to its Wednesday wildflower and birding walks, which, weather-permitting, take place throughout the year, Tyler Arboretum offers private, one-hour seasonal tours by reservation. These specialized tours must be reserved a month in advance.

Tyler’s Visitor Guide offers a detailed map of the arboretum’s main garden features, along with a list of descriptions of its main attractions. For walkers and hikers, Tyler’s Hiking Map offers a detailed, topographically accurate map of its 17-miles of hiking trails.

Group Tours of the Scott Arboretum are available Monday through Friday and may be booked with a minimum advance reservation of 45 days and a minimum group size of 10 people. Organizational Members of the Scott Arboretum are entitled to one free tour or lecture per year of membership.

The campus of Swarthmore College has pathways that are ADA accessible. Also of note, it is important to communicate the method of transportation when requesting a tour, as parking is restricted and there are specific areas for buses to park during visits to the campus and gardens.

Mid-Atlantic­EvEnts­Magazine ­75

EvEntM ­ AkERs CONNECTICUT

NEW JERSEY

Uncasville - Mohegan Gaming & Entertainment has announced the appointment of Ray Pineault as its President and Chief Executive Officer.

Cape May - Kacie Rattigan has been named Director of Convention Hall and Recreation Activities for the City of Cape May. Kacie brings a wealth of knowledge from her past experience in both Atlantic City and California, as well as working on The Queen Mary.

DELAWARE Wilmington - The Greater Wilmington Convention and Visitors Bureau announced the appointed of Jen Boes as its new Executive Director. Jen has more than 25 years of experience in tourism marketing and public relations and most recently served as director of marketing, communications and media relations for the Bureau.

Wilmington - The HOTEL DU PONT recently announced the addition of Erin Rogers as Marketing Manager, Jamie Christinzio as a Catering Sales Executive handling the social events, Courtney Howe in the role of Director of Guest Relations, and Amalia Nielsen as Sales and Catering Coordinator.

Wilmington - Industry veteran Ed O'Boyle will lead the team at the Chase Center on the Riverfront as the new General Manager.

MARYLAND

­76 July­z August­2021

PENNSYLVANIA Bensalem - Synergetic has welcomed Nick Desiderio to their team as Senior Business Development Manager. Nick has been prominent in the live events industry within the Philadelphia market over the last 14 years.

Drexel Hill - Drexelbrook Event Center has hired Hannah Sanders as an Associate Planner.

Owings Mills – Opening this fall, Marriott Owings Mills Metro Centre, a new Marriott hotel managed by Crescent Hotels & Resorts, has announced Ashlyn Pulvermiller as its General Manager.

Boes

Voorhees - World Heritage Exhibitions (WHE) has announced Troy Collins is their new Executive Vice President. Troy will manage the ongoing operations of the Florida-based exhibition company, including creative development, production, sales, operations, consumer marketing and new business development. He joins WHE after spending five years with IMG in their exhibitions division and, before that, he was with Philadelphia’s renowned Franklin Institute. T began his museum career as president and CEO of the Battleship New Jersey Museum and Memorial.

O’Boyle

King of Prussia - The Valley Forge Tourism & Convention Board has announced that Scott Higgins has been promoted to Director of Sales and that Samantha Cummons is now Associ-

Rattigan

Collins

Higgins

ate Director of Public Relations. Scott will take on more of a leadership role focusing on technology-driven tools to grow group business. He will continue to work with Corporate, Association, Social, Military, Educational, Religious, and Fraternal clients.

Philadelphia - Pennie Oliver has been named Director of Sales for the Delta Hotel Philadelphia Airport.

King of Prussia - John Sechrist has been named Director of Catering for the Alloy, a DoubleTree by Hilton.

Philadelphia - Angela Val has been named Chief Operating Officer of Tempest, an agency that assists destination marketing organizations. Angela also is Executive Director for the Ready.Set.Philly! program helping to bring businesses back to Philadelphia. Angela previously worked for PHL CVB.

King of Prussia - Jennifer Woodeshick has been named Complex Director of Sales, Sheraton Valley Forge Suites and Element Valley Forge, part of the Wurzak Hotel Group.

Wayne - Casey Kyler has been promoted to Private Events Concierge for Fearless Restaurants, handling events for Autograph Brasserie, Rosalie at the Wayne Hotel, and Louie Louie.

Lancaster - Lancaster Marriott at Penn Square has announced the hiring of Israel Prado Rivas as Director of Restaurants with operational oversight of Plough and The Exchange. Israel brings nearly 20 years of experience at high-end resorts, convention hotels, boutique properties and restaurants to Lancaster where he will lead the restaurants’ operations and evolution, continuing to elevate the property’s growing reputation as a sought-after destination for travelers and conventions.

Wayne - Shauna Longacre has been named Director of Guest Engagement, Events, & Marketing for the Embassy Suites by Hilton Philadelphia - Valley Forge.

Norristown - The Elmwood Park Zoo has hired Becky Slobodjian as their new Events and Sales Manager.

Philadelphia - Gabriella Forgione has been named Event Sales Manager for Live! Casino Hotel Philadelphia handling group sales and events for their outlets, including The Prime Rib, Luk Fu, Sports & Social, and Center Bar. Philadelphia - Lisa A. McGlashen has been promoted to Director of Exhibits and Leslie A. Buckingham has been promoted to Senior Meetings Coordinator for the American Association of Cancer Research.

Cummons

Forgione

Wayne - Gulph Creek Hotels has named Ronald Balle as Vice President of Sales and Marketing. In his new role, Ronald will work closely with on-property and corporate sales and marketing teams to develop market strategies, synergies across regions, and act as a resource to help assist hotels.

WASHINGTON, DC Events DC, the official convention and sports authority for the nation’s capital, has announced a repositioning of members of its leadership team. Samuel Thomas, senior vice president and general manager of the Walter E. Washington Convention Center for the past 14 years, has been promoted to Chief Operating Officer, a milestone in his impressive 30-year career in hospitality. Chinyere Hubbard, who has served as vice president, communications and marketing, has been promoted to Senior Vice President, Communications & Marketing.

McGlashen

Longacre

Balle

Mid-Atlantic­EvEnts­Magazine ­77

Around Th Wind Creek Bethlehem Bethlehem, PA Three new ballrooms, well-appointed guest rooms, a high-end lobby bar, custom art installations, spacious swimming pool areas, a luxurious new spa, and 35,000square feet of additional meetings and events space will add dynamic new experiences to Wind Creek Bethlehem in 2022. Once complete, the property’s integrated resort will boast 60,000-square feet of combined meeting space and more than 500 hotel rooms.

windcreek.com/bethlehem

Dougherty's Steakhouse at Resorts Casino Hotel - Atlantic City, NJ On June 28th, leadership with Resorts Casino Hotel, alongside the legendary restaurateurs, the Dougherty family, cut the ribbon to the all-new Raw Bar as part of the recently opened Dougherty’s Steakhouse and Raw Bar. At the Ribbon Cutting ceremony, Mark Giannantonio, President & CEO of Resorts Casino Hotel, and Mark Sachias, VP of Hotel Operations of Resorts Casino Hotel, alongside Frank Dougherty and wife Maureen Shay of the Dougherty family, mentioned how impressed they were with the new space, as well as how thrilled they were about this new partnership among two of Atlantic City’s most famous organizations.

“The dining level of our property has been completely transformed with the latest addition of the Raw Bar,” said Giannantonio. “We could not be more pleased with this partnership and look forward to sharing this new experience with our guests."

The Raw Bar is located directly across from the Steakhouse, and features a double-sided bar that can seat 36 and a menu that serves a range of fresh seafood daily, along with burgers, sandwiches, salads, charcuterie boards and more. Dougherty’s Steakhouse features Porterhouse Steak, Filet Mignon and other select cuts, and is one of the latest and most exciting restaurant openings in Atlantic City.

resortsac.com ­78 July­z August­2021

he Region Atlantic City Convention Center and Jim Whelan Boardwalk Hall - Atlantic City, NJ Meet AC, Atlantic City’s Convention and Visitor’s Bureau, and Spectra, the venue management company for the Atlantic City Convention Center and Jim Whelan Boardwalk Hall, have announced that both facilities are once again operating at 100 percent capacity.

“Atlantic City is thrilled all indoor gathering limits, specific to meetings, conventions and events has been lifted. This will allow us to continue to move our destination forward, while growing the meetings and conventions market,” stated Meet AC’s President and CEO, Larry Sieg. “Our clients are ready to get back to business and we look forward to their return to Atlantic City.”

“Receiving the all clear to fully reopen our destination and state is tremendous news... We look forward to seeing Atlantic City become vibrant with visitors again,” added CRDA Executive Director, Matt Doherty.

www.meetac.com

Montco Hotels and Event Spaces - Montgomery County, PA With COVID-19 mitigation lifting in Pennsylvania, Montgomery County hotels, and meeting and event venues are increasing their capacity to host larger programs moving forward.

From new and renovated hotel spaces to virtual tours and upgraded technology and other booking incentives, these facilities – and the Valley Forge Tourism & Convention Board (VFTCB) – are seeing business start to pick up.

“We’ve seen a steady increase in new planning activity since our lows last year,” said Scott Higgins, Associate Director of Sales and Business Development for the VFTCB. “We’ve already seen more new opportunities in the first five months of 2021 than the final nine months of 2020. In fact, our lead volume has increased by 41 percent! The new leads have been varied in sizing, and looking to take place as short as a few weeks, and as far as 2023.”

Besides improving and adding to the already more than 50 virtual tours available through Montco360, the VFTCB has also introduced a revised version of its popular Revolutionary Rewards Program for 2021. Groups are now able to earn up to $5 per confirmed hotel room night when selecting any of the 80-plus world-class hotes throughout Montgomery County.

The county also is welcoming two new hotels in 2021: the Residence Inn Bala Cynwyd (now open), and the Element Valley Forge (opening this summer).

valleyforge.org Mid-Atlantic­EvEnts­Magazine ­79

Around The Region Heritage Hunt Country Club - Gainsville, VA Up to Par Management has announced the reopening of Heritage Hunt Golf and Country Club for special events on August 1, 2021.

After nearly a year, its 18-hole championship golf course, two clubhouses, and ballroom spaces once again are available for both social gatherings and corporate events.

“We are ecstatic to have the opportunity to start serving our community and wedding couples again this year,” said Cary Muirhead, director of sales for Up to Par Management at Heritage Hunt. “We have missed seeing everyone and can’t wait to start planning and executing events soon.” www.heritagehunt.net

FARM TOUR FRIDAYS - HUNTINGDON COUNTY, PA Tourists and local explorers can dig a little deeper into the Raystown Lake Region this summer with the introduction of the area's first Farm Tour Fridays agritourism initiative, made possible by the Huntingdon County Visitors Bureau (HCVB) in cooperation with Huntingdon County Business and Industry.

Each Friday from through August 20th, an on-the-farm experience will be offered at three farms throughout the region. Registrants are provided a coupon code that allows them to receive their respective tour at no charge. HCVB is subsidizing the cost of each tour this year.

"This initiative is one more way we are looking at opportunities to move our lake visitors deeper into this very-special region," said Susan Penning, HCVB marketing director. farmtourfridays.com ­80 July­z August­2021

Incentives

E X P E R I E N C E AT L A N T I C C I T Y ’ S

2021-2025 New Group or Convention Bookings

Highly-competitive Room and Meeting Cost Incentives Special Midweek Bonus Incentive Programs Meet AC Booking & Professional Planning Support

Contact us to learn more about Meet AC’s attractive Convention Center & city-wide incentive plans! Call 1-844-855-6338 or visit meetac.com today!