From the Code of Ethics

We put our customers at the centre of everything we do

At RadiciGroup we are constantly working to meet customer expectations and foster the business relationship.

We work with our customers according to the principles of fairness, following contractual specifications.

We are committed to offering quality service and products, at competitive conditions, in compliance with the law. We work together to develop and use low-impact products, through processes that reduce the use of resources and the generation of waste and emissions.

All our products come with the documentation required by current legislation.

We provide and ask for comprehensive information from our customers so that they can always make informed decisions.

We expect compliance with the agreed conditions and, in turn, we adhere to these same conditions. We never carry out services without an appropriate contractual relationship.

RadiciGroup has a worldwide customer network, served both through a global distribution network and an internationalised manufacturing operation with plants in major markets.

The Specialty Chemicals area, strengthened by its integration in polyamide intermediates, offers a wide range of polymers used both in the engineering polymers and fibres sector within RadiciGroup and by third-party companies . The adipic acid business, in addition to its own requirements for the production of its own PA66 polymer, supplies medium and large customers in a wide range of sectors, from polyurethanes to plasticisers and other industries.

The High Performance Polymers area has a significant number of medium and large companies operating in globalised sectors such as automotive and electrical/ electronics, which require both commercial and production proximity to the production centres of each sector and the ability to offer a standardised product to serve global value chains, regardless of the physical location of production.

In Advanced Textile Solutions , the high proportion of small and medium-sized enterprises in the customer base requires a special focus on relationship management that takes into account the complex, networked and often globalised value chains in which they operate. Performance and sustainability are the watchwords in the fibre application sectors, from clothing to furniture to automotive.

All RadiciGroup customers are manufacturing companies

Again in 2022, RadiciGroup provided customers with:

Robust upstream integration with optimised and controlled processes .

An extensive production, distribution and sales network , a guarantee for the customer of proximity and continuity of supply.

Constant awareness of the challenges of different sectors , from circularity to green chemistry, from sustainable fashion to electric mobility and med-tech

Strengthening the sustainable solution offer with new recyclable, recycled and bio-based products.

R&D activities , with a strengthening of projects in the area of circularity and process and product sustainability, also on the basis of eco-design , to develop high-performance solutions and materials, where possible based on sustainable intermediates, that can be translated into safe, durable, light-impact and recyclable products , in line with the most pressing market demands.