TEAMWORK
THE ROSEN DIFFERENCE
FROM THE MOMENT you step foot into a Rosen property, you can feel the difference. You are not just a hotel guest or an associate coming to work. You are part of the Rosen family. You are home. And you are always welcome. This is the Rosen Difference. That difference starts at the top with Harris Rosen. “Mr. Rosen’s passion and commitment to his guests, his properties and his associates are truly amazing,” said Dan Giordano, General Manager of Rosen Shingle Creek. “On a daily basis, he visits his properties, walks the grounds and talks with guests. He makes sure they are getting exceptional customer service and is meticulous when it comes to making sure the grounds are well-maintained.” That level of care and attention to detail is contagious and carries through to the associates at Rosen Hotels & Resorts; some have been with Mr. Rosen from the start. Others have spent decades delivering outstanding guest service, immersed in making sure quality and care
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COURTESY ROSEN HOTELS & RESORTS
There’s nothing more important than family and at Rosen Hotels & Resorts, you are family. For decades, we have delivered. Often with the same faces from one visit to the next.