Imaging Solution Monthly Magazine FEB 2019

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ISSUE 02 VOLUME 07 Monthly Magazine February

36 Pages

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www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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Editor’s desk Dear Readers, As printers become more connected they also become more vulnerable to cyber-attacks. Protecting today’s print environment is challenging due to its complexity, which leads to a broader attack surface, and the use of unsafe legacy and outdated technologies. Today the key defence against attacks is authentication and intrusion detection. However, these are not a panacea for print security: rulesbased intrusion detection will not detect all emerging threats, for example. The risk can be mitigated through machine learning algorithms and anomaly detection, which enable threats to be detected in real time. As networked printers and MFPs increasingly become part of the connected world, print manufacturers will have no choice but to participate in mobility ecosystems. Expect to see some leading print vendors starting to leverage a broader and more diverse ecosystem of partners to secure innovative technologies for products, business models and sales channels

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In a rapidly evolving technology landscape, major print industry players must be nimble if they are to successfully navigate the next few years. In a traditional industry characterised by long product cycles and deep capital investments, collaboration with high tech companies will be essential to drive innovation.

Swapan Roy Editor & Publisher

Publisher & Editor : Editor in Chief : Asst. Editor : Staff Photographer : Art Director : Layout Design : Marketing Manager : Mktg. Executives : Finance : Prod. Manager : Circulation : Circulation Asst. : System Manager :

Swapan Roy Manoj Jha S. Goswamy Ajay Kumar Anit Kumar K S Negi Tridip Dey Pratap Biswas, S. Dutta Raj Kumar Sandeep Sarkar P. Biswas Ashish Ghosh Ashok Kumar Paul Ajay Biswas

Roy Mediative Head Office: A-23 1st floor, Okhla Industrial Area-I, New Delhi-110020 (India) P: 91-11-41602841, 65683896, 40536384-87 M: 09810380882, 09811346846, 09910146340, 09350468790 Reg. Office: 38-B/56 Block, C. R. Park, New Delhi-110019 (India) Branch Office: Mumbai: E-mail: info@imagingsolution.in Kolkata: 105/19, Dum Dum Road, Sil Colony, Kolkata-700074 (India) M: 09330922965, 09903392620 Orissa: Krushna Nagar, 5th Lane, Lanji Palli, Berhampur-760008, Orissa (India) Raj Kumar : 09338410809/09439263711

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imaging Solution Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at B. B. Graphic Printer, E-48/4, Okhla Industrial Area-II, New Delhi-20. Retail selling price of News Paper Rs. 20. Annual subscription Rs. 240. Editor : manoj@imagingsolution.in edit@imagingsolution.in roy@imagingsolution.in Marketing : tridip@imagingsolution.in pratap@ imagingsolution.in marketing@imagingsolution.in Admin : admin@imagingsolution.in Info : info@imagingsolution.in Subscription : subscription@imagingsolution.in website

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contents

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News Update

product roundup

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tech talk

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Remanufacturing the Samsung ProXpress C301x/ C306x series CLT-C/M/Y/K503L Cartridge By Mike Josiah and the Technical Staff at Uninet

solution provider

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“PartsBaba Plans to have at Least One Partner in Every Town and widen their Product-line” Sushil Sharma

Proprietor of Partsbaba

young generation

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“My aim is to establish formujet as one of the top provider of digital printing solutions in the country” Piyush Ruiwale

Indigo Prints Smart Pvt Ltd

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expansion plan S R Groups Provides High-Quality Printers, Copiers and Consumables under Mit X Print and RIO Brand Names

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fast track “We aim to challenge and be a part of the upcoming and growing market”

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Aarushi Rajpal Mr. Suresh Manohar

Mr. P Bharthi

Director, ProDot

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Mike Josiah named STMC Chairman

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he International Imaging Technology Council (Int’l ITC) announced today that Mike Josiah will become the third chairman of the Standardized Test Methods Committee. Josiah, a leading industry technical expert for 32 years, succeeds Chairmen Dr. John Wyhof and Lester Cornelius.“STMC is proud to have Mike take over the reins of STMC,” said Int’l ITC Executive Director Tricia Judge. “He’s been helping the industry achieve best practices for years, so no one is better suited to become our next chairman.” Josiah began his career in the imaging supplies industry in 1987 and has helped bring about many changes to the toner and digital printing industry. He has been the technical director at Uninet, a major supplier to the imaging supplies industry, since 2007. Throughout the last three decades, Josiah has written monthly articles that have been published in industry magazines in multiple languages throughout the world. He has won numerous industry awards from different industry publications and organizations. He also manages and trains technical support personnel worldwide and has taught seminars at numerous trade shows and company-sponsored events.As an active industry trainer, Josiah is one of the original STMC-certified trainers and has trained many companies globally on how to use this system in their daily practices and to become certified to enhance quality and sales.“While I have always been proud to be one of the original certified trainers for the STMC, I’m deeply honored to take over as chairman,” Josiah said. “I know I have some big shoes to fill and I look forward to helping the STMC continue to grow, and also expand the use of the STMC guidelines throughout the industry.”Josiah has been a critical part of the iColor Division at Uninet, and has extended his broad expertise and industry knowledge to the digital printing market as technical director, responsible for technical support, customer training, both in house and on site, on the use of their machines. He has been awarded six patents on technology he developed, and has more pending.

Epson to Showcase Technology Solutions for Health Care Market at HIMSS19

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pson will be showcasing its lineup of clinical and administrative technology solutions at HIMSS19. The conference runs from Feb. 11-15 at the Orange County Convention Center in Orlando, FL.At HIMSS19, attendees will have an opportunity

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to experience how Epson’s innovative business solutions, including workgroup printers and scanners, on-demand color label printers, POS receipt printers and PACS disc image storage, simplify and streamline processes in today’s demanding health care environments. From managing patient records and labeling medications to archiving and displaying data, Epson’s fast and reliable technology engineered for health care, helps cut costs and improve patient safety, allowing health care professionals to focus on what really matters – patient care. Epson’s health care partners will also be represented at the booth, including Becton Dickinson, eClinicalworks with Acuant, Hyland, Omnicell, and PioneerRx. Attendees will have the chance to learn how Epson technologies coupled with partner solutions, from medication management and retail pharmacy systems to electronic health records and cloudbased services, are transforming the health care industry. Epson will highlight, Epson ColorWorks on-demand color label printers help increase caregiver and patient safety. The C3500 is ideal for applications such as retail medication, syringe and IV compound labels, and patient ID wristbands. Color not only enhances safety by enabling inclusion of photo identification, color-coded warnings, and color highlighted information, but also helps improve readability and reduce errors. Also, Epson’s unique pigment inks are highly durable against water and solvents. A leader in receipt printers for POS for four decades, with printers such as the OmniLink TM-H6000V and TM-T88VI as well the TM-m30, Epson delivers reliable, cost-effective, compact, and mobile-friendly technologies for greater flexibility to expedite outpatient and retail transactions, as well as lab diagnostic test results. Epson’s reliable and high-speed document scanners, validated by leading health care EHR and HIS companies, can help improve efficiency and accuracy in nearly every administrative and clinical application. Quickly scan, share and save medical records, prescriptions, insurance documents, IDs, and more. Epson scanners, including the flagship, fastest workgroup scanner in its lineup1, the DS-970, makes it easy to turn paper forms into digitized, structured data for Electronic Medical Records, research databases or other desired locations.

Metrofuser introduced a new program for the toner remanufacturing industry

alternatives as a less expensive, viable option. In recent years, however, some of the toner particulate used to refill these cartridges has seen a greater degree of variability, whether it be size, coarseness or melting point when compared to original equipment manufacturer toner. These variables sometimes cause image defects, such as blurred print and poor toner adhesion. Metrofuser developed its variable fusing technology to allow the company to benchmark the biometric markers of toner remanufactures then work backward to develop solutions. Essentially what we are doing is “tuning” the fuser to match the chemistry of a particular toner remanufacturer. Essentially what we are doing is “tuning” the fuser to match the chemistry of a particular toner remanufacturer,” said William DeMuth, Chief Operating Officer. “Marrying our technology with their chemistry offers a better outcome for the customer. It also allows toner remanufacturers to hone their quality to a greater degree and take custody of their downstream supplies market.”Metrofuser is developing a database and cataloging various toner remanufacturers’ markers. The company has matched various toner remanufacturers’ chemistry and is working with industry

leaders to develop solutions for the popular HP M600 and P4015 series printer. Metrofuser has working relationships with numerous aftermarket companies and nondisclosure agreements (NDA) are available for new partners.“Boutique manufacturers like Metrofuser are positioned ideally for this growing market segment,” DeMuth said. “Metrofuser has pioneered the experience and blueprinted the system. Customized programs and direct customer experience are also hallmarks of Metrofuser.”

Xerox Named A Leader of Contractual Print and Document Services by IDC MarketScape

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erox continue to achieve industry recognition, most recently from IDC and Keypoint Intelligence – Buyers Lab. “Both of these recognitions reflect how Xerox positively influences the way work gets done in the most secure, automated and simple way possible,” said Joanne Collins Smee, chief commercial officer, Xerox. “Being honored for the work we believe in is indeed gratifying and pushes us even harder to be a tech powerhouse

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etrofuser has introduced a new program for the toner remanufacturing industry that is improving aftermarket toner performance and customer satisfaction. The popularity of aftermarket toner continues to rise as consumers have started to accept OEM

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that constantly delivers innovative, smart solutions.” Xerox was named a leader in the IDC MarketScape: Worldwide Contractual Print and Document Services Hardcopy 2018–2019 Vendor Assessment1.“The report reflects on Xerox’s longstanding leadership position in the market and its broad portfolio of software and service solutions,” said Robert Palmer, research vice president, IDC’s Imaging, Printing, and Document Solutions group. “Xerox’s focus on security and digital transformation has helped set it apart from competitors.” In addition to being recognized for its digital transformation offerings, the IDC MarketScape noted how “Xerox strives to provide more than just print solutions by offering end-to-end management of the entire office print infrastructure.” Other strengths noted in the report include Xerox’s security offerings, global service delivery model, flexibility and scalability of its managed print services and vertical market experience. For the fifth time, Xerox has won the prestigious Document Imaging Software Line of the Year award from Keypoint Intelligence – Buyers Lab. According to the group’s analysts, the wide variety of Xerox’s multifunction printer (MFP) apps and connectors, created by the company and its partner developers, were instrumental in winning the award.

Aryan Announces New Lucky Draw

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ith the aim to provide the latest technology, to constantly improve Aryan products and to provide best customer satisfaction, Aryan Trade World Pvt Ltd announces a new scheme to the partners and end-users. Anyone can participate in the Lucky draw. Simply, go though the advertisement on the cover page of Imaging Solution magazine and email with the subject ‘Aryan is the

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PTDL Appoints B R Tapariya as Vice President—Marketing & Sales

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R Tapariya has been appointed as Vice President—Marketing & Sales at PTDL. His responsibilities include marketing and selling the PTDL’s branded products pan- India and simultaneously taking care of exports and PTDL’s global presence. Tapariya has over 35 years of

king of industry’ with their company name and contact number and send to ncnaryanwinner@ gmail.com Every month, one lucky winner will be announced through lucky draw and he will get Aryan products worth Rs. 1000. The winner can choose the product through the list provided by Aryan Trade World Pvt. Ltd. Aryan Trade World (ATW), a pioneer in the

in-depth managerial experience in the fields of administration and marketing of toner products. PTDL with a wide range of toner products provides an ideal platform for Tapariya to use his experience, knowledge and talent to take the brand to the next level. B R Tapariya comments, “PTDL, with its large network of dealers and distributors, plans to extend its presence throughout India including smaller towns. PTDL’s channel policy is aimed at providing the best possible guidance, assistance and schemes to the channel members in such a fashion that it will place all--the channel members, the consumers and the brand--in a Win-Win situation. Currently PTDL is exporting its products to more than 20 countries and this number is increasing every year. Regarding my role in this journey, I would say that I am a firm believer of BRAND POWER and I am planning to create that brand power for PTDL using my long experience and focus towards meeting customers’ needs and expectations in the best possible manner.”

imaging industry in India was established in 2010. ATW are the authorized national distributors of the world’s renowned brands like TTI, Golden Green and Print King, providing the customers with the best quality products at economical prices. Apart from this, ATW delivers a vast gamut of high quality individual compatible products and toner cartridge accessories. Making its presence felt in every corner of India, ATW has become one of the most trusted imaging solution providers in the Indian remanufacturing industry. ATW boasts of a dynamic professional team that makes sure to execute the motto of the company ‘Quality is our Passion.’

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Katun Corporation Celebrates 40 Years in the Imaging Industry

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atun Corporation is excited and proud to announce that 2019 is the company’s 40th anniversary in the imaging industry. Throughout the year, Katun will be introducing campaigns, promotions and events to help celebrate this significant milestone and to help customers grow their businesses, reduce costs and increase their profitability. Katun was founded in 1979 with a mission to be the world’s best and most-trusted OEM-alternative source for office equipment imaging supplies and parts. Since its humble beginnings, Katun helped legitimize the office equipment aftermarket and has long been considered one of the leaders in the global imaging industry. The company’s goal continues to be to provide dealers and distributors with the optimal combination of high quality, cost savings, innovation and support to enable their businesses to grow and prosper – with Katun regarded as their invaluable and most trusted business partner. According to Bob Moore, Katun’s president and CEO, “We are very thankful to our many customers and strategic business partners for their support and loyalty over the past four decades. We look forward to celebrating this milestone with them during the year while continuing to focus on developing and introducing new products, programs and services that will make dealers and distributors more profitable.”

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EFI Fiery and Landa S10 Press First to Receive New FOGRA VPS Certification

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lectronics For Imaging, Inc. announced that its EFI Fiery digital front end technology and the Landa S10 Nanographic Printing Press combined to be the first to receive Fogra’s new expanded FograCert Validation Printing System certification. EFI announced the new FograCert achievement during its annual users’ conference, EFI Connect, in Las Vegas. “This new ‘combi-certification’ extends the established FograCert VPS testing regime beyond single print validation to an evaluation of print run stability stipulated by PSD, ProcessStandard Digital (ISO/TS 15311),” said Andreas Kraushaar of Fogra. “We were pleased to work with both Landa and EFI in conducting this first-of-its-kind certification of ISO compliant Validation Prints for Landa’s S10 press and the press’s EFI Fiery digital front end. Congratulations to both EFI and Landa for the achievement of these Fogra seals.” “The Fogra seal is an important validation of the quality of our Landa S10 Nanographic Printing Press,” said Landa Digital Printing VP of Product Strategy Gilad Tzori. “It also validates our choice of partnering with EFI. While certification based on a single print has been the standard for some time, we believe this new certification, which tests print run stability, is an important validation of the Landa S10 print quality. Our customers can be reassured of consistent quality at Landa digital print speeds.” “By meeting new validation requirements like the FograCert Validation Printing System certification, EFI and Landa are working to ensure that printing companies’ customers can have greater confidence in the print they buy, which ultimately helps create more opportunities for growth in high-volume digital printing,” said John Henze, vice president, sales and marketing, EFI Fiery.ISO 12647-8 originally specified criteria and tolerances for the certification of Validation Printing Systems, as well as for Validation Print Creation in the field. The certification now covers combination printing systems that include a printing system, driving software, color management software, substrate, and a simulated printing condition that more accurately represents today’s print production process.

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Paris Computers Plans to Add More Partners and Expand Operations

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aris Computers was started by its Proprietor, Kanji Savji Patel in 2000 in Mumbai, providing original HP laser printer parts. In 2003, they launched their own brand ‘PM Print Master’. Today, the product portfolio of PM Print Master includes all compatible laser printer parts, cartridge parts, copier cartridges and machine parts. They also provide RC laser printers and they are specialized in providing MICR toner cartridges. Kanji Savji Patel comments, “We import from standard providers from China and Singapore. Along with the growing market, our company is also growing. Color toner usage is growing and expected to increase further in future. We are growing at an annual rate of 15-20%.We want to double our turnover this year. We have about 1500-1800 connected dealers spread pan-India. Our prices are of medium range—not high or low, compared to other providers in the market.” Paris Computers is one of the reputed providers in Mumbai and has customers all over India. The company’s dealings are fair and transparent with their partners. The company has compatible laser toner cartridges and drum units for all major brands like HP, Kyocera, Ricoh, Sharp, Panasonic, Brother, Toshiba, Konica Minolta, Dell, etc. Their main focus is on good quality and best customer service and satisfaction. Dinesh Patel, Manager at Paris Computers, shares, “The price-competition has become a challenge in the current market, but since we provide a wide range of products all under-one-roof, the customers do not have go to several places to buy things, and this helped us to overcome the pricechallenge. GST law has been a good move by the government. Since the launch of GST, grey market has decreased and most customers are asking for bill and our business got more streamlined.” Kanji Savji Patel concludes, “In future, we want to increase our color laser toners for printers and copiers. We want to add more partners to our list and expand our business operations pan-India.”

Sharp Services is a Prominent Provider of IT & Imaging Products and Repair Services in South Gujarat

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harp Services was founded in 2005 by its Proprietor, Anand Gajjawelli, in Surat, providing printer repair services. In 2011, they expanded into providing toner cartridges, toner powders, inks, toner cartridge parts, while still continuing with printer repair services. Starting with 2019, Sharp Services has signed up for Image King brand’s aftermarket imaging consumables a distributor for Surat and the south-Gujarat region. The company also sells brand new and old printers and provides repair services and solutions. Anand Gajjawelli comments, “Now are a distributor of Image King’s imaging consumables for South Gujarat, while earlier we used to sell their products as a dealer on a small-scale. Color usage is increasing particularly on the inks side. After Epson launched its innovative color ink printer solutions, color printing using inks has become very cheap. Other brands also launched similar color ink printers. Image King has good incentive schemes for distributors almost every month and we are getting good support from the Image King brand. We are confident that we can do good business with Image King brand in South Gujarat. Image King maintains very good quality and quality sells in the long-run.” Sharp Services is one of the south-Gujarat’s leading dealers for laptop, desktops and printers. The company’s list of affiliates includes some of the most influential and recognized organizations in south-Gujarat. Sharp Services handles most of the computer and printer needs, beginning at the selling stage through providing the accessories, cartridge refilling supported by post-warranty service. Anand adds, “We will continue with our printer repair service, which is our core business. We also made entry into linematrix and dot matrix printers used in banks and corporates. We are also authorized resellers for Canon, Brother, and Epson brand printers and their OEM consumables. We are growing at an average annual rate of 1520%. We want to improve our business further in the coming months and years.”

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product roundup

UniNet Introduces Absolute Color Replacement Toner Cartridges and Components for Use in Ricoh Printers

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niNet introduces Absolute Color replacement toner cartridges and components for use in a wide variety of Ricoh Aficio color engines such as SPC 820 / MPC 407, 406, 307, 306 / MPC 6004, 6003, 5503, 5502, 4504, 3503, 2802, 2550, 2030 / SP 5310, 5300, MP 601, 501 / MPC 2503, 2003 printer series. The Absolute Color Replacement Toner Cartridges for use in Ricoh Aficio engines provide optimum print quality and performance, and delivers superior page yield. These replacement cartridges support protecting the environment by reducing environmental footprint and being recycle-friendly suitable to reuse up to three times.

Ricoh unveils new printers

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he new Pro TF6250 UV flatbed is targeted at entry- and mid-level operations and will use its new sign and graphics inks. The machine will sit alongside the existing Pro T7210 in Ricoh’s portfolio. While pricing was not disclosed, Ricoh said it would be benchmarked against all flatbed devices with 2.5x1.3m table sizes. “The Pro TF6250 will be more focused on the sign and graphics sector or to new customers who would like to introduce for the first time a flatbed device into their organisation,” said Ricoh national sales director Simon Isaacs.“The Pro T7210 is more suited to industrial customers or to customers who would like to improve current volume or expand production and productivity.” He added: “It’s ideal for mainly graphic arts applications or materials and packaging applications, thanks to our new graphic arts inks, flexible and with big color gamut. “In case we have customers who are interested to print on industrial materials or approach screen printing and industrial decor applications, we can offer our Ricoh industrial inks with high adhesion. These are suitable for non-common or industrial substrates.” Also new is the Ri 1000 direct-to-garment (DTG) printer, which Ricoh said it has designed “to address a wide range of user requirements”. This machine will replace the existing Ri 3000 in Ricoh’s portfolio. New features include higher print resolution, extended printable area and snap-on print tables, including a new shoe platen. While pricing for the machine has not yet been disclosed, Ricoh said it expects the cost of ownership and operation to be “very competitive”.

Media Sciences Compatible Color Toner Cartridges Now Available for Brother Printers

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edia Sciences compatible color toners for Brother MFC 9340 CDW-series and the Brother MFC L 8600 CDW-series are now available for purchase. These remanufactured toner cartridges offer yields equivalent to the original manufacturer’s toner cartridges, as well as vibrant color and excellent print quality. Media Sciences black, cyan, magenta and yellow toner cartridges (Media Sciences part numbers 50502, 50503, 50504, 50505) for Brother MFC 9340 CDW-series machines (OEM ref: TN 221) are available at significant cost-per-print savings when compared to the original manufacturer’s cartridges. Likewise, the Media Sciences color toner set (Media Sciences part numbers 50498, 50499, 50500, 50501) for Brother MFC L 8600 CDW-series printers also provides consistent high-quality color prints and equivalent yields at substantial cost savings. Media Sciences remanufactured and new-build toner cartridges are subjected to rigorous testing to ensure they meet Katun’s very high-quality standards. These test results are reviewed and approved in Katun’s state-of-the-art Research and Development lab in Minneapolis, Minnesota.

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UniNet Unveils Absolute Color Pigmented Inks for Use in HP Printers

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niNet unveils Absolute Color Pigmented Inks for use in a wide variety of HP color engines such as HP PageWide Pro X 577dw, 552dw, 477dw, 452dw / Officejet Pro 8660,8640, 8630, 8620, 8610, 8600, 8100, 276, 251, X576, 551/ Officejet Pro 8500, 8000 / PhotoSmart D7300, 7100, C8200, 7100 / Deskjet GT 5820, 5810 color printer series. The Absolute Color Pigmented Ink formula for use in HP engines was produced to deliver exceptional quality printing performance, incomparable vibrant colors, and very low printing costper-copy. Featured on an easy to handle 1 kilo bottle, and suitable to work on continuous ink systems – CIA, this exclusively engineered pigmented ink formula is ideal for all everyday printing needs, and to produce high-quality printing output that resists water, fading, and highlighter pen marks. This Pigmented Ink formula is approved to work the following engines and corresponding cartridges: HP PageWide Pro X 577dw, 552dw, 477dw, 452dw (HP 973, 974, 975) / Officejet Pro 8660,8640, 8630, 8620, 8610, 8600, 8100, 276, 251, X576, 551 (HP 971, 951) / Officejet Pro 8500, 8000 (HP 941, 940, C4920) / PhotoSmart D7300, 7100, C8200, 7100 (C8721) / Deskjet GT 5820, 5810 (GT52, MOH56AA).

DPI Releases HP CF-237A MICR USA-Made Alternative Toner Cartridges

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irect Precise Imaging continues to lead in the development of American-made alternative cartridges with the release of the HP CF237A MICR toner cartridge. Last month’s popular releases were the alternative Lexmark CS/X 317/417/517 and HP CF450 color series. We are currently working on releasing the Xerox C7020 series colors, Lexmark MS/X 321 and CS720 series alternative toner cartridges.DPI products are manufactured, tested and packaged in our facility in the USA and backed by superb technical support and customer service. DPI is equipped and staffed to assist other manufacturer’s production requirements. DPI offers same day shipping, no minimum order requirements, blind drop shipping is available and we have one of the largest selections of USA made OEM alternative toner cartridges. In addition, our empty cartridges are confirmed compliant by our vendors, as well as our products and materials that we purchase and use in the manufacturing process. Ask about our free shipping offer.

Lexmark Extends Enterprise Strength into SMB Market with Two-Series Product Line

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exmark strengths to a new line of printers designed for the SMB market. The Lexmark Two Series is designed for micro-workgroups looking to simply and securely print, copy, fax and scan, all within a compact and easy-to-use device. Typically ranging from two to four people, micro-workgroups include small businesses, start-ups, and branch offices or franchises. Two monochrome products in the line were launched today—the single function Lexmark B2236dw and the multifunction Lexmark MB2236adw with additional scanning, copying and faxing functionality. “No matter the size of the organization, Lexmark is committed to helping our customers minimize the cost and IT burden of their printers,” said Sammy Kinlaw, Lexmark vice president, worldwide channel and OEM sales. “Small businesses can’t afford to waste time or money updating their IT equipment every year. Lexmark intentionally engineered these devices to be tough workhorses, packed with power and speed, and built to last.”Micro-workgroups and small businesses remain an important growing segment, with ADP/Moody’s Analytics reporting that 89,000 small business positions were added in December 2018 alone. Marking Lexmark’s entry into this segment, the printers launched today feature rapid monochrome output up to 36 pages per minute, plus standard two-sided printing. Standard WiFi offers enhanced connectivity and support for mobile users, while Lexmark’s full-spectrum security ensures the same level of awardwinning security and protection typically reserved for enterprise-class devices. Together, the two devices provide high performance in a lightweight, compact design. Easy to move or tuck into tight spaces, the Lexmark B2236dw comes in at just 15 pounds, while the multi-function Lexmark MB2236adw weighs 22 pounds. In addition to printing, the MB2236adw also scans up to 25 pages per minute.

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product roundup

LD Products Launches Premium Quality New Build Color Cartridges for Use in Xerox WorkCenter C400/C405

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D Products Channel Partner division launches another powerful addition to their LD Gold Line Series of premium quality OEM alternative cartridges. This is the latest color cartridge release in a growing list of elite new built cartridges that still hold the title for the industry’s lowest return rate of 0.1 percent. Ready now for ordering and for use in the popular Xerox WorkCenter C400/C405 Series of printers, these new color cartridges strengthen the LD’s product portfolio of Gold Line products sold exclusively through copier dealers, imaging resellers and managed print providers. The LD Gold Line series boasts a pristine reputation for quality and in 2018, zero color cartridges were returned from customers – A 100 percent quality record never before seen in the aftermarket. Designed by industry experts, the new aftermarket color products offer advanced color matching technology making print output virtually indistinguishable versus OEM toner with the human eye. “Dealers tell us it’s been difficult to convert customers who buy OEM color cartridges, so we’ve developed a premium quality aftermarket alternative for a lot less,” stated Matt Geisel, vice president of the Channel Partners Division Sales for LD Products. “Our entire Gold Line of monochrome and color cartridges are perfect for dealers looking to step up in quality and grow their bottom line with an OEM alternative they can finally count on.” New LD Gold Line Color Products are now in stock ready for authorized LD Channel Partners looking for premium quality color cartridges for the popular Xerox WorkCenter C400 / C405 color printers.

New Canon Professional Print and Layout Solution Now Available for Commercial, In-house and Professional Photographers

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anon U.S.A., Inc. announced the launch of the Professional Print & Layout (PPL) software for the imagePROGRAF PRO large format series of inkjet printers. The PPL software simplifies functions essential for photo printing, with features such as customizable layout settings, preview, and color management.“Listening to the needs of our customers, we launched the Professional Print & Layout solution to bring an intuitive workflow that combines the professional capabilities of our PRO Series printers with the easy-to-use software capabilities for layout and color settings to the market,” said Shinichi Yoshida, executive vice president and general manager, Canon U.S.A. Inc. “We are excited to launch a software that can help professionals create a highly effective workflow link between their images and the finished printed products.”PPL can be accessed as a plug-in from such software programs as Canon Digital Photo Professional, Adobe Photoshop, Adobe Lightroom or as a stand-alone program. The intuitive interface allows for quick and easy navigation of printer, layout, and color management settings to help improve productivity. The easy, drag-and-drop method allows users to input images directly into template layouts, providing photographers with more freedom to easily create and visualize final print jobs. Create and save custom template designs, such as one ideal for wedding packages, to easily use previously reliable printing and color settings.

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PDI Large Format Solutions Primed for Strong Growth with Three New EFI VUTEk Superwide-format Printers

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lectronics For Imaging, Inc. has announced that PDI Large Format Solutions, a subsidiary of Montreal-based PDI Group Inc., is the first business in Canada to install both the next-generation, highend flatbed/roll-fed EFI VUTEk h3 superwide-format LED printer, and the new EFI VUTEk 3r+ roll-to-roll LED printer. The company has also purchased and installed an EFI VUTEk FabriVU 340i soft signage printer. This significant technology upgrade gives PDI Large Format Solutions the platform to drive growth over the next few years. The company purchased all three printers at the 2018 SGIA Expo tradeshow. According to Jamie Barbieri, president of PDI Group Inc., the purchase ensures that the company can consistently deliver high-quality work even as volume needs expand. Plus, with its new LED and soft signage printing capabilities, PDI Large Format can recapture jobs it had outsourced in the past. “The new EFI devices take us to a new level of capacity, quality and efficiency,” said Francis Tellier, president of PDI Large Format Solutions. “We’ve increased our production capacity by 40%, and we have aggressive plans to double our annual growth for the next few years. In addition, the new devices feature significantly lower costs for ink, electricity and maintenance, which helps us maintain our competitiveness in a large market. “When it came time to invest in new technology, we decided to build on our partnership because EFI was able to satisfy all our needs with its technology through one vendor,” he added. “They were able to give us roll-to-roll, rigid, and dye-sublimation technology with one service agreement. No one else could do that.” With production facilities in Laval, a suburb of Montreal, PDI Large Format’s clients include many of the largest names in the Canadian retail space.

Kernow expands range of HP Indigo-compatible substrates

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ernow Coatings has added a clear polyester product, Kernow Print Lucid, to its range of HP Indigo-compatible synthetic substrates. Applications for the ultra-clear film include special effects commercial print, industrial nameplates and buttons and membrane switches. “Outside of industrial print, we’re seeing designers really jump on this product for layered special effects that add excellent depth to promotion pieces and greetings cards,” said Kernow Coatings product manager for HP Indigo materials Dan Lawellin.Lucid will be followed by a further six products that use the Cornish firm’s proprietary Cobalt coating for Indigo presses during 2019.“Cobalt is taking off really quickly,” said Lawellin. “Optically clear materials have been one of the top requested products.”Cobalt, which was launched at Dscoop 2017, uses a specially developed coating that controls static and ensures high ink adhesion for easier handling during production and more robust finished items. It is available in 105, 130 and 180 micron thicknesses. Sheets are available ex-stock for cutsheet presses, while reels are available to order. Antalis and Premier are the UK merchants for KernowPrint products.

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Remanufacturing the Samsung ProXpress C301x/C306x series CLT-C/M/Y/K503L Cartridge

By Mike Josiah and the Technical Staff at Uninet

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irst released in June 2017, the Samsung ProXpress C301x/C306x series of color printers are based on a 31ppm, 600 x 900dpi engine (9600 x 600 Enhanced). The first page out is rated at under 9 seconds, and the monthly duty cycle is up to 60,000 pages. There are both STD yield and High Yield cartridges available CLT-K503S Black 2,500 pages

$89.99*

CLT-K503L Black 8,000 pages

$180.99*

CLT-C503S Black 2,500 pages

$109.99*

CLT-C503L Black 5,000 pages

$184.99*

CLT-M503S Black 2,500 pages

$109.99*

CLT-M503L Black 5,000 pages

$184.99*

CLT-Y503S Black 2,500 pages

$109.99*

CLT-Y503L Black 5,000 pages

$184.99*

Required Tools 1) Toner approved vacuum. 2) A small Common screw driver 3) A Phillips head screwdriver 4) Needle nose pliers Fig. 1

Toner for use in the Samsung CLT-503 toner cartridge (Make sure you use the correct color and yield for you cartridge.) Replacement chip (Make sure you use the correct color and yield for you cartridge.) Replacement drum (Optional) PCR (Optional) Conductive Grease Fig. 2

* As of 11/1/2018

The printers that use this engine are listed below: Samsung ProXpress SL-C3010DW Samsung ProXpress SL-C3010ND Samsung ProXpress SL-C3060FR Samsung ProXpress SL-C3060FW Samsung ProXpress SL-C3060ND

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Required Supplies

Fig. 3

Drum lubricating powder Cotton swabs Drum cover 1) With a spring hook, remove the springs on of both sides of the cartridge. See Figures 1&2 2) On the left side (non-contact) remove the 2 screws. See Figure 3 3) Press in on the two tabs and remove the end cap. Be careful! - Both halves can separate! See Figures 4 & 5

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Fig. 8 Fig. 4

11) Clean out all waste toner. Make sure the wiper blade seals are clean! See Figure 16 12) Lubricate the wiper blade with your preferred system 13) Install the wiper blade and two screws. See Figure 17 14) Install the two PCR holders make sure the springs are engaged properly. See Figure 18 15) Clean and install the PCR cleaning roller. See Figure 19

Fig. 9 Fig. 15

Fig. 5

4) On contact side of the drum half, remove the two screws, press in on the tab and remove the end cap. See Figures 6 & 7

Fig. 16

Fig. 10

Fig. 17

Fig. 6

Fig. 11 Fig. 18

Fig. 7

CAUTION! There is quite a bit of conductive grease on the axle!

Fig. 12 Fig. 19

5) Separate the two halves. See Figure 8 6) On the drum half of the cartridge, remove the drum. See Figure 9 7) Remove the two white PCR locks one from each side of the PCR. See Figures 10 & 11

Fig. 13 Fig. 20

7) Remove the PCR. See Figure 12 8) Remove the PCR cleaning roller. See Figure 13 9) Remove the two PCR holders pry up the holders by the locking tabs. See Figure 14 10) Remove 2 screws & wiper blade. See Figure 15

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Fig. 14

Fig. 21

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16) Clean and install the PCR. See Figure 20 17) Install the two PCR locks, See Figures 21 & 22 18) Clean, lubricate and install the drum. Long gear to the left (Enclosed) side. See Figure 23 19) Replace the chip on the drum axle end cap. See Figure 24 20) On the toner hopper, remove the three screws from the gear side end cap. See Figure 25

Fig. 28 Fig. 34

Fig. 35

Fig. 22 Fig. 29

Fig. 36

Fig. 23

Fig. 30

Fig. 24 Fig. 37

Fig. 31

Fig. 25

Fig. 32 Fig. 26

Fig. 27

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Fig. 33

Fig. 38

21) Press in on the two tabs and remove the end cap. See Figures 26 & 27 22) Remove the eight gears. See Figure 28 23) On the contact side, remove the 3 screws. See Figure 29 24) Press in on the two tabs, remove the end cap. See Figures 30 & 31 25) Remove the two small developer roller gears and place aside. See Figure 32 26) Remove the screw and inner end cap from the gear side of the cartridge. See Figures 33 & 34 27) Remove the Developer Roller. See Figure 35 28) Remove the Doctor blade and two screws. See Figure 36 29) Remove the fill plug on the lower half of the toner hopper. See Figure 37 30) Clean out all the remaining toner. 31) Install the Doctor Blade and two screws. See Figure 38

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32) Install the developer roller. See Figure 39 33) Install the inner end cap and screw on the gear side. See Figure 40 34) Remove the fill plug from the upper half of the toner hopper and clean out any remaining toner. See Figure 41 36) Fill both the upper and lower chambers of the supply hopper with the appropriate amount of toner for use in the SamsungCLT-503 cartridge. Use correct color toner for the cartridge. See Figure 42

Fig. 44

Fig. 50

37) Replace both of the Fill plugs check for leaks. See Figure 43 38) Install the two small developer roller gears See Figure 44

Fig. 45 Fig. 51

Fig. 39

Fig. 46 Fig. 52

Fig. 40

Fig. 47

Fig. 53

39) Install the eight gears as shown. Install all 7 white gears first. See Figure 45

Fig. 41

40) Install the gear side end cap and three screws. Make sure the spring loaded arm is functioning properly. See Figures 46 & 47

Fig. 48 Fig. 42

41) Clean and replace the conductive grease on all the contacts. Install the contact side end cap and three screws. See Figure 48 42) Place then two halves together. Install the non-contact end cap and 2 screws. See Figure 49 43) On the drum axle end cap, clean and replace the conductive grease. Install the end cap and two screws. See Figure 50 Make sure the tabs lock! 44) Install the two springs (one on each side). See Figures 51 & 52

Fig. 43

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Fig. 49

45) Install the drum cover. See Figure 53

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e x pa n s i o n p l a n

S R Groups Provides High-Quality Printers, Copiers and Consumables under Mit X Print and RIO Brand Names With the support of channel partners, S R Groups has chalked out an aggressive expansion plan to meet the customer needs at their doorstep by setting up offices in major state capitals to effectively service the customers. S R Groups, under their brand name Mit X Print provides consumables, brand new printer and copier machines and deals with customers directly in Madurai and deep South India. Under the brand name RIO, S R Groups operates across India through their partner network. RIO is one of the largest traders of consumables like Master roll and ink, and providers of digital duplicator machines—RC and brand new—and duplicator machine spares, etc. The duplicator brands they deal include RISO, Rongda, Ricoh, and Duplo. The company was started by the duo Suresh Manohar (operates across India with RIO brand) and P Bharathi (deals with Mit X Brand directly with end-users in Madurai and deep South India). The duo had over a decade experience in the imaging industry prior to starting their company. Today, RIO Print has offices in Mumbai, Madurai and Head Office in Chennai. In an interaction with Imaging Solution magazine, Suresh Manohar comments, “For our duplicator machines, the main customers are schools and colleges which have a lot of duplicating work related to question papers, study material, etc. We offer good quality products and latest machines at affordable prices supported by good after-sales-service.”

Mr. Suresh Manohar

S R Groups (with brand names RIO and Mit X Print) are committed to customer satisfaction through quality and innovation. With emphasis on ‘high quality, good service and mutual benefits,’ both brands focus on continuous technical updation and social advancement. P Bharthi clarifies, “I am dealing with only brand-new machines of Ricoh, Kyocera and Konica Minolta brand printers and copiers for Madurai and deep South India, up to Kanyakumari, where Mit X Print has over 500 loyal customers. As far as consumables are concerned, we sell both OEM and compatible under our own brand, Mit X Print. Color segment is growing well, both for copiers and printers. Our direct customers are mainly schools, colleges and corporates where they are required to print in bulk. We also provide good service through our service engineers. The business under me is growing at an annual rate of 30%. This year too we are expecting to maintain the good growth.” RIO and Mit X Print products are known for dependability and inherent reliability to offer optimum value for money and deliver high performance. With the support of channel partners, S R Groups has chalked out an aggressive expansion plan to meet the customer needs at their doorstep by setting up offices in major state capitals to effectively service the customers.

Mr. P Bharthi

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Regarding GST and future plans, Suresh Manohar comments, “We have customer’s pan-India. Overall, we are growing at an annual rate of 20% and we are content with our growth. The GST law has been a good initiative from the government and made our business function better as we operate across the state boundaries. Under GST, we have only one tax and processes gRGot simpler and streamlined, whereas earlier different states used to impose different taxes which were adding to complications. Currently, we have a network of 18 dealers who sell our products pan-India. In future, we want to start branch offices in Kolkata, Delhi and Nagpur, expand our dealer network and enhance business operations.”

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solution provider

“PartsBaba Plans to have at Least One Partner in Every Town and widen their Product-line” Partsbaba sells high-quality laser printer and HP DesignJet plotter parts online via their own website and also offline. Partsbaba is a leading provider of a wide range of printer cartridges and machine parts which are rarely found in the market under-one-roof.

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artsbaba, a brand of New Delhi-based M/S Complete Solutions, is a B2B online & offline platform for IT parts & accessories, aiming to reach to a big number of repair shops, service engineers, refillers and service centers across India by September 2019. Partsbaba sells highquality laser printer and HP DesignJet plotter parts online via their own website and also offline. Partsbaba is a leading provider of a wide range of printer cartridges and machine parts which are rarely found in the market under-one-roof. The company has over 2000 satisfied customers across India who regularlyreturn to buy from them. Partsbaba also provides free two -day training and liberal technical support to their partners. Sushil Sharma, Proprietor of Partsbaba, shares, “We focus mainly on quality and affordability for the products we offer. In 2018, we launched the ‘Partsbaba Partner program’ under which we give free training and technical support with exclusive deals. We also have our own Youtube channel where we give free training to the viewers. We are going to expand our technical team this year by recruiting the best technical personnel. We have around 50 committed partners and we want to reach every nook and corner in India and have at least one partner in every town in India soon. We are looking for those partners who want to set up service centers, parts stores, etc. We will give them end-to-end setup and top class

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service support and tech training.” Partsbaba.com is a reputed stockiest with their warehouse located in Okhla Industrial Area Phase- I (New Delhi), where they stock a wide range of original, used and refurbished laser printer parts to cater to the different requirements of the customers. The brands for which Partsbaba provides laser printer parts include HP, Canon, Brother, Lenovo, Dell, Acer, Epson and HP DesignJet. The products Partsbaba deals include Laser printer parts, Designjet plotter parts, Thermal & Barcode printer parts, License Free walkie Talkie, Voice loggers, Toner Powder, Tool kits and Laser toner cartridges. “Our Specialized six-day 100% Hands on Practical Printer repair training sessions are very unique, where we train service engineers with basic knowledge of computer hardware for Laser printers of all brands. We also take care of their stay and food in New Delhi,” adds Sushil Sharma. Partsbaba’s own in-house brand YONKX is a trusted name for toner cartridges. Partsbaba’s customers include printer repair shops, printer service centers, authorized service centers, plotter engineers, annual maintenance companies and in-house corporate service centers. Partsbaba has a highly efficient and skilled technical team working at the company’s service center at Nehru place, New Delhi and for providing free technical support & hands-on practical trainingon laser printer service & trouble-shooting. The company provides exceptional repair trainings for field engineers of the required companies. The company works with high commitment to customer service and customer satisfaction. “PartsBaba’s vision is to bring more electronic manufacturers to the platform and supporting them to create a partner network and launching the products in India. Our Mission is to connect to every printer & laptop service center or engineers to fulfill their requirement of parts.Our online sales contribute to 20% whereas offline sales contribute to 80% of our total sales, but we are expecting our online sales to grow further in the coming times. In future, we want to add laptop parts and accessories and also venture into providing 3D printing solutions & 3D printer parts. We would love to partner with new partners. We strive to deliver excellent quality products backed with committed service support. We love our customers & our customers us too. Trust and Quality are the two factors we strongly believe in.We have more than 2000 registered dealers on Partsbaba and 3400 subscribers on youtube channel – Partsbaba. Our license free walkie talkie video is in top five videos on youtube in its category,” concludes, Sushil Sharma.

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y o u n g g e n e r at i o n

“My aim is to establish formujet as one of the top provider of digital printing solutions in the country”

Young people are stepping into their father’s shoes and taking over the reins of the family business. There are some who would rather make the journey by themselves. But some people are joining his father’s company has always been his dream; there are several such person who handle father’s business in a better and highly managed way. Piyush Ruiwale is no exception, he shares his experiences and his mission and vision for formujet. press, ID cards and dragon sheets, PVC inkjet sheets, etc. Huge range of products and to maintain inventory and quality is humongous asks.

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ndigo Prints Smart Pvt Ltd led by Shashank Ruiwale is one of the prominent manufacturers, suppliers, exporters, importers and traders of laser toner Cartridges, Inkjet printer inks, industrial inkjet printing products, large format inks & cartridges under its brand name formujet. Today, Piyush Ruiwale (S/o Shashank Ruiwale) is increasing taking over the responsibilities of managing the company, while his father still guides the overall strategy of the organization. Piyush Ruiwale comments, “The financial year 2018-2019 has been a fantastic period for the Imaging industry, the Industry seems to be growing at a solid rate year on year, more people have now understood the potential of the inkjet segment and have started focusing on it. On the other side, in segments like the laser toner cartridge, it seems supply exceeds demand. For the Year FY 2019-20, I can sense more competition in the toner cartridge space. A wild price war has been raging in this area and the only outcome obtained is depreciation in the quality standards. As a young denizen in the imaging industry, I am puzzled why our consumers prefer investing in low quality products for saving few bucks rather than investing in high-quality products which benefits them in the long run. We all need to work to educate the users and the market in this regard.” formujet’s product range also includes Continuous Ink Supply System (CISS), industrial inkjet printing products,CISS inks, sublimation inks, formujet photo inks, laserjet toner powders, toner cartridges for printers and copiers, refillable cartridges, compatible inkjet cartridges, ink tank System, jumbo cartridges, large format printers inks, large format printer cartridges, vacuum toner cleaning machines, inkjet cartridge refilling machine, inkjet accessory kit, laserjet component tray, un-inked fabric rolls, dot matrix ribbon ink, dot matrix ribbon cassettes, OPC drums, doctor blade, Sublimation heat 32

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Talking about the latest government initiatives, Piyush comments, “I believe, that the ‘Make in India’ project can help organize the Imaging industry. The recent regulations like GST, E-way Bills, SME & MSME, etc have made for evading tax difficult and their strict implementation will help organize the imaging industry and ensure smooth functioning. Bringing the ‘One Nation One Tax’ system in the form of GST is a great idea; it has made tax compliances quite easy and less complicated. The government should incentivise ‘Remanufacturing,’ which will boost the recycling and help to save the environment.” Other merits of formujet include well-developed warehouse, budget-friendly prices, timely deliveries and a wide distribution network. formujet is supported by a state-of-the-art R&D and sales departments manned by qualified, well-trained and experienced professionals to provide the latest technology products and services to the partners and then to the end users. Regarding his future plans, Piyush adds, “From our company’s point view, I am committed to work for the growth of ‘formujet’ brand and I love to take on challenges that come in our way. Increasing responsibilities makes us work hard, struggle more, but only to provide the ‘Ultimate Experience and Satisfaction’ to our customers. While dealing with challenges, I have always believe, ‘Teamwork is the secret that helps common individuals achieve uncommon results.’ Working together not only helps to deal with challenging tasks but also helps to reach new levels. Hence, we at Indigo, welcome all challenges with open arms! We have been focusing on the Laser Copier market and have introduced mono lasers & colour laser toners for a variety of Printer Models. Indigo has a wide range of products for different kinds of consumers; special efforts are being put to make all our products available with our channel Partners & distributors. There are rapid innovations taking place in the digital printing Industry opening up new possibilities into the market. The youth should develop the capabilities to exploit the new opportunities. Our aim is to make formujet one of the leading digital printing solution providers in the country in future. With focus on establishing strong dealer network, across country, we invite new dealers from all parts of the country to join the ‘Indigo Family’ and reap the benefits that come along.”

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fa s t t r a c k

“We aim to challenge and be a part of the upcoming and growing market” ProDot is the brand name of Datalink Industrial Corporation based out of New Delhi. ProDot, with branch offices spread across the nation, for the past three decades, has been engaged in the manufacturing and distribution of a wide range of printer consumables and IT peripherals across different regions of India. In the recent years, ProDot witnessed a remarkable growth in the industry. ProDot’s wide range of products includes DMP and LaserJet compatible cartridges, refilling aids, computer peripherals, computer accessories, laptop accessories, photo papers and antivirus products. ProDot staff puts continuous efforts to expand their product-line in the best possible manner. ProDot’s products are specially designed to give value to the customers. In an interaction with Aarushi Rajpal, Director, ProDot about the company’s initiatives and future initiatives.

What are the latest trends in print consumable market and what is ProDot’s focus in the changing market scenario. The print consumable market has really evolved over the years. There was a time when dot matrix ribbons were the only way we knew how to print. With time though, inkjet inks started picking up. However, now I feel, ink tank printers are the present. With IDC’s (International Data Corporation) reports too stating ink tank printers drive volumes in major 50 cities in India, my belief is just reinforced. The market has become more receptive and responsive towards ink tanks. With this changing market scenario, we at ProDot are someway trying to manufacture inks by ourselves. Some R&D is going on to develop inks that meet and exceed the international benchmarks and compete with the OEM inks and we are slowly getting there. We aim to challenge and be a part of the upcoming and growing market.

Could you describe the brief journey about ProDot?

So far the journey at ProDot has been beautiful. Starting a humble beginning from 100 square feet factory in my house to 50,000 square feet factory in the nature’s basket at Dehradun, it’s just been splendid. The journey so far has been full of trust, collaboration, commitment, excitement and life. Till today, I come with the same enthusiasm as that when I began my work and I feel that romance towards my work would never end. Sometimes, I wonder, this journey has been good, that’s why it’s been successful or it’s been successful, that’s why it’s been good!

Apart from print consumables, how you performed in computer peripherals?

Superb and far more than expected! We are quite hopeful that like our imaging products have made their own mark and identity in this industry, our computer peripherals would also follow their steps and leave a mark behind. 34

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What new products do you plan to add to your portfolio in the immediate future?

Our plan is to add more accessories in the current range and explore the field of CCTV cameras and security. This new vertical of surveillance sounds exciting, let’s see what happens in the future.

Today, in the cut-throat competition, services are important. What kind of service support are you providing?

Service is always important and customer is the king. To service better, all our products bear the tag of replacement and warranty and they can be readily replaced if found defective under normal use. We have taken care of replacement regionally too with giving our big distributors at some 50+ locations some buffer stock to react promptly. Customers can replace their products with repaired products immediately and wouldn’t have to wait and worry about it. After all, ProDot is their trusted IT Partner!

What new initiatives are you taking to energise your channel eco-system in light of changing trends?

A channel grows and works better if people in it function like family. To boost bonding and understanding among our Partners, we organised Dubai Meet where 250 people across pan India flew from different locations to a common destination, Dubai. For the five days that we were all together, it was a blast from enjoying the Desert Safari to Dhow Cruise to Dubai Underwater Zoo & Aquarium to seeing the iconic Burj Khalifa! It was purely a fun trip aimed to strengthen and motivate the channel. It felt family-like throughout because it was the ProDot family together!

Present growth rate and where you want to be in the coming five years?

Our current growth rate would be of around 20-25%. With emerging competition, GST and other hurdles, we hope to maintain it fairly.

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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2019-21 | Date of Pub: 20 February | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO

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