Imaging june 2018 (for web) by IMAGING SOLUTION

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ISSUE 06 VOLUME 06 Monthly Magazine June 2018

40 Pages

www.imagingsolution.in THE BEST INFORMATION RESOURCE FOR IMAGING INDUSTRY IN INDIA

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Editor’s Desk Dear Readers, According to the IDC Asia/Pacific Quarterly Large Format Printer Tracker, 2018Q1, the large format printer (LFP) market in India grew 11.7% quarter-on-quarter and 38.5% year on year in Q1 2018, with shipments reaching at 2,954 units. Shipments in the large format CAD/Technical printer market segment grew 17.7% quarter-on-quarter and 55.2% year-on-year, driven by strong growth in single-pass CAD inkjet printers in the large format aqueous-based printer segment. On the other hand, shipments on the graphics side were up by 7.6% quarter-on-quarter and 28.3% year-on-year. Though solvent printers dominate the total graphics market but aqueous, UV and Latex were key driver of this growth. Demonetization, GSTs and RERA have affected the real estate market in 2017. As market is stabilizing in 2018 and further government has announced various infrastructure projects, this has fueled shipment of CAD printers in India. HP remained market leader with unit market share of 68.5%, followed by Canon and Epson.

Swapan Roy Editor & Publisher

Publisher & Editor

Swapan Roy

Editor in Chief

Manoj Jha

Asst. Editor

S. Goswamy

Staff Photographer

Ajay Kumar

Product Head

Anit Kumar

Marketing Manager

Tridip Dey

Marketing Executive

S. Dutta, Raj Kumar

Sujit Goswami

Finance

Sandeep Sarkar

Circulation Head

Pratap Biswas

Circulation Asst.

Ashish Ghosh / Ashok Paul

Roy MediativeSujit Goswami Head Office: A-23 1st floor, Okhla Industrial Area Phase - 1, New Delhi-110020 (India) P: 91-11-41602841, 65683896, 40536384-87 M: 09810380882, 09811346846, 09910146340, 09350468790 Reg. Office: 38-B/56 Block, C. R. Park, New Delhi-110019 (India) SOUTH REPRESENTATIVE: Chennai: Mr. K. Ravichandran Mob: 9884196503, 8939904504 Kolkata: 105/19, Dum Dum Road, Sil Colony, Kolkata-700074 (India) Mob: 09891666264, 09330922965, 09903392620 Orissa: C/o Royal Communication, Shree Complex Room No. #7, Louchapada, Road, Brahmapur-760001 (Orissa) (India) Jibanananda Kar - 09439263711 E-mail : odisha.ncn@gmail.com, rajncn@gmail.com imaging Solution Monthly News Paper, Printed, Published & Owned by Swapan Roy at 38-B / 56 Block, D.D.A. Flats, C. R. Park, New Delhi-110019 (India). Printed at B. B. Graphic Printer, E-48/4, Okhla Industrial Area-II, New Delhi-20. Retail selling price of News Paper Rs. 20. Annual subscription Rs. 240. Editor : manoj@imagingsolution.in edit@imagingsolution.in roy@imagingsolution.in Marketing : tridip@imagingsolution.in pratap@ imagingsolution.in marketing@imagingsolution.in Admin : admin@imagingsolution.in Info : info@imagingsolution.in Subscription : subscription@imagingsolution.in

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c o n te n ts

Young Gen... â&#x20AC;&#x153;Youngsters should enter the imaging industry with a will to learn and work with integrity to provide quality productsâ&#x20AC;? Mr. Gaurav Khetterpal,

Director, Greenlam Office Solutions

News Update

Product Roundup

tech talk Remanufacturing the HP LaserJet M15, MFP M28 Series toner cartridge CF248A

hot product

Multi Infomedia Unveils New Lamination Machine under Brand Name MPAT

expansion plan

Easyfill to Open Branch in Kolkata Soon and Expand Operations pan-India

Mr. Abhay Kumar Proprietor, Easyfill The Imaging Solution

fast trak

Premier Computers Aims to Widen Product Range & Establish PRM Brand Strongly Across India Mr. Ashish Sanghvi, Director, Premier Computers

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n e w s u p d at e RISO “Change the Conversation” Roadshow Coming to Atlanta

The RISO Roadshow is underway. June 12 will be the second of four “Change the Conversation” Roadshows, an event for RISO dealers only that (among other things) looks at the impact of Inkjet on the print industry.

Featured dealers from all over the Southern Region of the country will be meeting in Atlanta at the Atlanta Airport Westin Hotel for this event, which is filling up quickly. The first leg of the national tour was held at the Philadelphia Marriott Hotel on May 3-4 and featured dealers from RISO’s Eastern Region of the country. From Maine to Virginia, over 40 dealer principals, managers and salespeople discussed how to effectively position Inkjet as a solution that helps “bridge the gap” between Monochrome and Color.Somewhere in between that B/W office cpc of 1.2 cents and 6.5 cents for color lies an opportunity to fit a 90 page per minute Inkjet RISO printer that offers color at less than half of what toner costs. Production Print was another hot topic on the agenda as the industry begins its shift from toner to inkjet. What was once a technology for high volume Transactional print outlets alone is now filtering into midsize commercial printers, as well as in-plants. RISO remains the most affordable of all production inkjet options.It wasn’t all work. RISO staff and Dealers had a chance to see the Philadelphia skyline from the top of the

R2L Restaurant in the city’s downtown area. It was a chance for some dealers to catch up and for others to form new relationships. Most importantly, everyone walked away with a sense of how advantageous it is to offer end users a complete solution that involves feature-rich MFP’s in tandem with the speed and economy of RISO Inkjet color output. As the roadshow moves on into Atlanta, look for more details on RISO’s upcoming dealer events in Los Angeles and Chicago, happening later this year.

Epson Wins Two Stevie Awards for Achievement in Business Solutions

Epson announced its interactive laser display solution and high-speed color A3 multifunction line head printer are recipients of the world’s premier business accolade – the Stevie Awards. Presented by the 16th Annual American Business Awards, the industry’s leading business awards program in the U.S., the Epson BrightLink 710Ui Interactive Laser Display won a gold for “New

Product or Service of the Year – Education – Learning Capacity-Building Solution,” and the WorkForce Enterprise WF-C20590 won bronze in the “Business-to-Business Products” category.“It’s an honor to be named the winner of the Stevie Awards, and be recognized by top executives in the industry for our innovative laser display technology and powerful innovations in business inkjet printing,” said Mark Mathews, commercial

vice president of marketing, Epson America, Inc. “Receiving this prestigious award for multiple product lines is a demonstration of our commitment to deliver technologically advanced business solutions for the workforce across various industries.” As the world’s first 3LCD ultra short-throw interactive laser display, the BrightLink 710Ui converges technology, teachers, students, and their ideas into one seamless digital experience, resulting in a truly collaborative learning environment. Delivering Full HD WUXGA images of up to 100-inches diagonal, this powerful laser display is optimized for better readability in classrooms. Offering 4,000 lumens of equal color and white brightness1 for crisp images even in well-lit rooms, built-in pen/touch interactivity, and multi-platform connectivity options, this is the ultimate interactive display for the modern, collaborative classroom. Epson’s initial high-speed multifunction color line head printer, the WF-C20590, powered by innovative PrecisionCoreÒ Technology, delivers color print speeds up to 100 ISO pages per minute2, optimized for business productivity and versatility. This powerful MFP is designed for large workgroups and departments within SMB and corporate environments. As a leader in innovation, Epson also offers the Brighter Futures program, a unique sales and support initiative available specifically for schools. Designed to help educators select and implement the best products for their classrooms while making the most of their budgets, Brighter Futures offers special pricing, extended Epson limited warranty coverage for a total of five years, dedicated education account managers, and toll-free technical support for all Epson projectors and associated accessories.

Canon Solutions America CEO Toyotsugu Kuwamura to Retire, Capping 38-Year Career After more than 38 years working at Canon, Toyotsugu Kuwamura, executive vice president and general manager of Canon U.S.A.’s Business Imaging Solutions Group (BISG) and Chairman and CEO of Canon Solutions America is set to retire effective July 1.Kuwamura first joined Canon, Inc. in 1980 and has held a number of positions within the organization in Japan, Canada, and the United States. During his time at Canon U.S.A. Inc., he was responsible for overseeing the Océ 8

integration into Canon Solutions America in 2013 and, most recently advocating the “One Canon” approach to customers. Effective immediately, Shinichi Yoshida has been named his successor as executive vice president and general manager, Business Imaging Solutions Group (BISG) and vice chairman, Canon Solutions America, Inc. In addition, Joe Adachi will assume the role as chairman and CEO, Canon Solutions America Inc.“I want to thank Mr. Kuwamura for his years of service, strong leadership and dedication to Canon and I wish him luck in his retirement,” said Adachi. “It is with great pleasure that I welcome back Mr. Shinichi Yoshida who spent more than 23 years with Canon U.S.A. and I

look forward to having him on my management team as we continue to position BISG for future growth.”Yoshida joined Canon Inc. in 1983, and has worked at Canon Europe, Canon Virginia, Canon U.S.A. and most recently as executive vice president/GM at Canon Canada. His successor will be Nobuhiko Kitajima as executive vice president/GM, Imaging Systems Group and Professional Printing Solutions Group, Canon Canada. Kitajima joined Canon Inc. in 1981 and has had various assignments at Canon Inc., Canon Europe and Canon U.S.A. throughout his career. Kitajima was promoted to vice president and general manager, marketing, Business Imaging Solutions Group, Canon U.S.A. in July 2016.

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n e w s u p d at e Xerox Managed Print Services Opens Doors for Multi-Vendor Print Dealer

Bishop Business Equipment has cracked the code on how to engage organizations once considered too big or complex for the typical dealer to support. Using Xerox’s Managed Print Services (MPS) offering, Bishop is now winning those opportunities and experiencing double digit MPS growth rates.“While service level agreements are critical, the priority for businesses is overall control of the enterprise. And that’s what we

realized in a recent MPS deal Bishop signed with an international Fortune 1000 company based in its territory. The client, who Bishop had outreached to for more than 10 years, was working with another vendor when new management sought a standard operating model worldwide – typically available only from manufacturers. However, when Bishop told management about his Xerox partnership, he said, “It was an instant door opener.”“Channel partners offering MPS are at a distinct advantage in terms of winning new business and retaining existing clients,” said Darren Cassidy, president, U.S. Channels Unit, Xerox. “MPS up-levels the conversation allowing partners to demonstrate their relevancy as a strategic, forward-thinking resource.”

Clover Services Group Partners with Boxscore as Part of the TechLink 2.0 Platform can provide with Xerox,” said Dave Bishop, president and chief executive officer, Bishop Business Equipment. That was not always the case at Bishop with offices in Omaha and Lincoln, Nebraska. Their early MPS iterations were more modest, with contracts based upon cost per page or covering toner as well as print devices. However, two developments upped their game. One was hiring an MPS specialist to give the program more focus and the other was working with Xerox Partner Print Services, expanding Bishop’s MPS depth and reach.“By leveraging Xerox’s tools, their global experience and the top ratings received from industry analyst firms, it is obvious this is the company you want as an MPS partner,” Bishop said. “Whatever the situation, we can make it work by pulling the resources we need from Xerox.”The value of the partnership was

Clover Services Group announced that they have established a partnership with BoxScore, developers of an online customer feedback tool that provides printer service providers with an easy, real-time method to acquire customer feedback. BoxScore provides real-time evaluation data of a customer’s experience. By providing two quick numeric scores and an optional tweet-length comment, a service provider’s customer can submit feedback in less than 30 seconds. Scores can be provided via

a smartphone or web app following any meaningful interaction, project or service call.“We are excited to offer a powerful

sales tool like BoxScore to our customers. As we continue to enhance our Techlink 2.0 services platform, we will roll out even more services like BoxScore to help our dealers increase customer retention while driving higher profitability,” said Chris Sinibaldi, SVP TechLink Service and Training for Clover Services Group.“BoxScore is a perfect complement to TechLink’s existing services portfolio. Our research has shown that dealers are hungry for customer feedback but need a cost-effective, simple way to do so. BoxScore is that solution. We provide the quantitative and qualitative data dealers need to optimize their customers’ experiences and in turn increase revenue,” said Patrick Burke, CEO at Boxscore.

ANRO Inc. is the Latest Commercial Printer to Partner with PrintReleaf

ANRO Inc., a full-service communications partner specializing in personalized solutions for corporate printing, direct mail, signage, secure data management, custom online print ordering, fulfillment and digital

communication services, is the latest commercial printer to offer print customers reforestation services through PrintReleaf. Discussing the relationship, ANRO CEO Jim Spinelli commented, “By partnering with PrintReleaf, ANRO enables print customers to plant trees equivalent to the paper used in their printing, thus certifiably replanting the tree consumption associated with their purchase. ANRO customers may select where their trees will be planted, choosing from seven areas around the world needing reforestation.”

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n e w s u p d at e Videk Inc. Partners with Canon U.S.A. to Provide Print Quality Inspection Solution

Canon U.S.A. Inc., a leader in digital imaging solutions, and Videk, Inc., a leading provider of document integrity assurance systems, have entered into a distribution agreement in which Canon will now sell one of Videk’s print quality inspection solutions through its dealer network. Videk’s

DocuVision Edge solution is a value-added document integrity system that can be used in conjunction with the Océ VarioPrint 6000 TITAN series of digital presses for the transactional print market segment. The product offers an additional layer of process verification features and print validation for those Canon customers printing personalized documents. Developed specifically for the

Océ VarioPrint 6000 TITAN press, Videk’s DocuVision Edge solution integrates cameras and software designed to provide customers with the capability to scan a full-page image of every document printed, and then analyze it to verify and help validate personal information on transactional documents like checks. The system provides a method to help protect the printing process by helping to ensure the integrity of every document as it prints at production speeds. The result is the ability to limit unnecessary waste when corrupt documents make their way to finishing. Total job auditing and reporting help streamline re-print procedures and ease compliance concerns with internal or external customers.“For more than 20 years, Videk has partnered with Océ and Canon Solutions America, offering a portfolio of print inspection solutions for their suite of printers,” said Tom Slechta, president and CEO of Videk. “We are now extremely pleased to expand our Canon relationship by working with Canon U.S.A. and their business partners to strengthen their product line-up and to increase our access to the production print market. This solution expands the capability of their exceptional printers by adding integrated quality control – an important benefit to those printing checks or other personal documents.”

Color-Logic Certifies Nilpeter Panorama Digital Press

Color-Logic has certified the Nilpeter Panorama DP-3 stand-alone digital press for use with the Color-Logic process for label applications. Color-Logic Director of Sales and Marketing Mark Geeves, confirming the certification, commented: “Test samples of Color-Logic printing done on the Nilpeter Panorama digital press were outstanding. Color-Logic has worked with Nilpeter conventional presses since our founding nearly ten years ago, ensuring that converters who currently operate Nilpeter flexo presses and add the Nilpeter Panorama will be able to utilize the Color-Logic process both flexo and digital printing. Nilpeter Panorama customers can provide 250 metallic colors to clients, together with unlimited decorative effects created at the design stage with no postfinishing required. The combination of ColorLogic and Nilpeter makes our decorative special effects and metallic colors available to Nilpeter press owners around the world.

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n e w s u p d at e HP Showcases Growth in High-Volume 3D Printing Deployments

At the HP Innovation Summit in Barcelona, Spain, HP announced expanded installations of its HP Jet Fusion 3D printing solutions with digital manufacturing innovators Protolabs, Materialise, and ZiggZagg. As a leader in helping the world take advantage of digital technologies in the 4th Industrial Revolution, HP also showcased its collaboration with the International Additive Manufacturing (IAM) 3D Hub and highlighted numerous applications of 3D printing in action, including new lighterweight helmets for the Pontifical Swiss Guard, custom merchandising for PepsiCo, airflow manifolds for highperformance auto racing, industrial machinery used in the construction of skyscrapers, and orthosis devices improving the quality of life for patients, amongst others. “The digital transformation of the $12 trillion manufacturing industry is changing the game for the world’s designers, product developers, manufacturing and supply chain professionals, creating massive opportunity for the 3D printing ecosystem,” said Ramon Pastor, general manager of Multi Jet Fusion, HP Inc. “In collaboration with our customers, we are proud to reinvent the way the world designs and manufacturers and to drive innovative new applications made possible with HP Multi Jet Fusion. Whether it’s helping the Swiss Guard protect the Vatican or reinventing what can be done for an entire industry like orthopedics, the possibilities are endless.” “IAM 3D Hub shares HP’s vision to accelerate the adoption and development of 3D printing technologies for industrial production, and provide expansive education and training opportunities to grow the market,” said Aintzane Arbide, general secretary, IAM 3D Hub. “HP’s leadership has already helped us move the needle across our various programs specific to technology

innovation. The advanced capabilities of Multi Jet Fusion allow organizations to completely rethink their approach to product engineering and design, complex workflows, and advance the future of their manufacturing processes.”

Better Buys Honors Lexmark with Editor’s Choice Award

Lexmark announced that Better Buys, a leading market intelligence firm, has awarded two of Lexmark’s recently launched products with its Editor’s Choice Award. The new Lexmark MX520 Series and MX620 Series received Better Buys’ Editor’s Choice Award for 2Q 2018 in the blackand-white MFP and high-volume machines categories, respectively.“We are proud that these new products have been recognized by the professionals at Better Buys,” said Allen Waugerman, senior vice president and chief technology officer. “These devices include powerful multi-core processors that enable speedy, convenient performance, with productivity enhancements that help organizations get more done. And of course, they offer the reliability and security features that customers across the globe expect from Lexmark.” Each product is individually evaluated and compared against the competition on a range of criteria, including unique features, value to the customer and

price. Better Buys commends the MX520 Series for its lower printing costs with ultrahigh-capacity aftermarket toner, 2,000-page maximum paper capacity and strong security features. The MX620 Series is recognized for its lower printing costs with ultra-highcapacity aftermarket toner, 100 page-perminute duplex scanning, and inline stapling finishing option.“With strong features and low printing costs in a compact design, the MX520 and MX620 Series help medium, large and enterprise companies improve productivity and efficiency,” said Melissa Pardo-Bunte, Editor, Better Buys.Lexmark’s products were a few of only a handful of

vendors chosen for Editor’s Choice Awards.

Toshiba Wins Gold Stevie Award for World’s First Hybrid Copiers

Toshiba America Business Solutions again affirms its signature Leading Innovation trademark by winning the 2018 Gold Stevie Award within the business-to-business product category during the 16th Annual American Business Awards. Toshiba secured the honor for developing the world’s first hybrid copiers, the e-STUDIO5008LP series. Via Toshiba’s proprietary erasable toner, the company’s hybrid copiers enable paper reuse by erasing all printed content on the page. In addition to optimizing sustainability initiatives, the e-STUDIO5008LP series — which includes the e-STUDIO4508LP and

e-STUDIO3508LP — allows organizations to function more affordably and efficiently while minimizing paper use.“In today’s competitive and environmentally-conscious landscape, Toshiba demonstrates strength in innovation with the launch of its e-STUDIO4508LP, the industry’s first hybrid MFP that prints in both black and white and erasable blue,” said Valerie Alde-Hayman, industry analyst at gap intelligence. “This new technology evolves Toshiba’s hybrid MFP line and will enable a wider range of customers to reduce their environmental impact while also maintaining access to standard monochrome printing.”Beyond its Gold Stevie distinction, Toshiba’s e-STUDIO5008LP Series is quickly gaining customer acceptance and additional industry accolades. The e-STUDIO4508LP won a Better Buys 2017 Editor’s Choice award as well as that organization’s 2018 Innovative Product of the Year award for best monochrome copier. The trusted office authority’s editors recognized Toshiba’s firstof-its-kind copier for its capability to produce both erasable and standard black prints while also presenting the product high marks for its impressive feature set and value.

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product roundup Print-Rite Rolls Out New Compatible Chips

With proven experience in providing Kyocera compatible products, Print-rite Technology, launches high-quality Kyocera TK5270/5280/5290/1200 series compatible chips. According to Print-rite, these chips are developed thru ASIC technology, which has

strong ability to resist OEM’s upgrade and the performance is comparable to the original. Recently, Kyocera has launched a new series of color and monochrome laser models in Europe and the Middle East. Although these new models just launched in two areas, it is expected that this series of new models will also cover other regions of the world in the future, which will lead hot demands to aftermarket.

Katun North America Introduces Color Toners for Use in Ricoh Applications

Katun Corporation is pleased to announce the introduction of numerous new

products for their North America customers. Katun Performance color toners for use in Ricoh C4503/C5503/C6003/C4504/C5504/ C6004 applications provide OEM-equivalent yields and excellent print quality, plus OEM-comparable color reproduction and significant cost savings versus OEM toner. Katun Business Color toner is also available for use in Ricoh MP C306/C406/C307/C407series MFPs.Katun has introduced three more extended yield monochrome toner

cartridges for use in HP machines, further expanding the company’s robust selection of standard and extended yield monochrome and color toner cartridges for HP printers and MFPs.Also included in June’s product launches are more than a dozen new service accessory products, including cleaning kits, spray dusters, adhesive removers and more. Katun products may be ordered by phone, fax or email, or via the Katun Online Catalog – the one-stop Internet resource that allows registered customers to locate and order thousands of Katun products while viewing real-time information about their orders and accounts.

UniNet Releases Absolute Black Toner and Components for Use in KYOCERA Monochrome Printer Series

UniNet releases Absolute Black toner and components for use in KYOCERA Ecosys M 2735, 2635, 2235, 2135 TK1154, 1152 and 1150 monochrome printer series. The KYOCERA Ecosys M 2635 is a multifunction printing system with print, copy, scan and fax capabilities rated at 37 ppm, and features printing resolution of 1200 dpi. These printer series are very reliable, and suitable for small office workgroups. Its toner cartridge (TK 1152) is rated at 3,000 pages at 5 percent p a g e coverage. T h i s cartridge offers MPS providers and remanufacturers a greater value product to improve their profits because it is considered an easy to remanufacture cartridge; just needs to refill toner and add the smart chip. UniNet offers a complete product solution to serve the needs of remanufacturers of this cartridge.

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product roundup HP Inc. India has announced the new and upgraded HP Ink Tank Printer series HP Inc. India has announced the new and upgraded HP Ink Tank Printer series for Home as well as Micro, Small and Medium Enterprise (MSME) users. The key benefits of these printers are the usage of High Quality Ink, ability of connecting with a range of mobile devices through Wi-Fi Direct and Spill-Free Refill system. The new wireless HP Ink Tank 415 and 419 printers can print

thousands of pages, at ultra-low cost-per-page. Hence, these are suitable for MSMEs with high-volume printing needs as well as home users looking for affordable options. The Wi-Fi Direct function on the HP Ink Tank Wireless 415/419 Printer can be used by a variety of mobile devices, including iPhones and iPads using AirPrint, or smartphones and tablets running Android, Windows 8, or Windows 10. The Google Chrome operating system[i] enables users to print from anywhere in the office, even without a wireless network[ii]. Additionally, the HP Smart app allows users to quickly send scans to email or cloud storage through their mobile devices. The new HP Ink Tank Wireless 415 Printer can print up to 8,000 color pages with a set of three HP color bottles and up to 6,000 pages with the HP black pigment ink bottle out of the box. The HP Ink Tank Wireless 419 Printer prints up to 8,000 colored pages and 15,000 black and white pages. The original HP inks are specially formulated to deliver darker, crisper text and vibrant graphics. Photos printed with the HP Ink Tank Wireless 415 Printer are water- and fade-resistant, lasting up to 22 times longer – thus delivering high quality marketing materials and business documents. Replacing the ink tanks in the HP Ink Tank Wireless 415 Printer is simple and fuss-free. With HP’s innovative spill-free refill system, the bottles can simply be plugged into the tank without any squeezing required. This mess-free refilling with resealable bottles adds on to the convenience of the users and minimizes wastage. Ink levels are also easily visible as the inks are contained in transparent ink tanks. “Technological empowerment of MSMEs can enable development of an ecosystem that continuously supports them to deliver the right product, the right quality, the right solution and the right service at a competitive price,” said Leo Joseph, Senior Director, Printing Systems, HP Inc. India. “With our new ink tank printers, we aim to address evolving needs of home users and MSMEs by providing them good quality printing at an extremely affordable cost. “ 18

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product roundup DocuWare Version 7 Offers High Performance and Deep Capabilities

DocuWare launches DocuWare version 7, the next generation in performance, stability and scalability. With significant improvements to the platform and advanced new features, DocuWare continues to position itself as the leading choice for businesses seeking

flexible, integrated content services. DocuWare version 7 continues its lead in the cloud with its fourth-generation cloud architecture. The entire platform was optimized for performance, scalability and stability to support large organizations while delivering significant improvements to the user interface. In addition to new Active Directory support and handling of significantly more simultaneous users, the interface is measurably faster. For example, searches are quicker by 50 percent, archiving by 35 percent, data indexing by 75 percent, a new workflow engine provides more rapid and reliable workflow processing.“We are very proud of this next generation cloud platform. Our team has worked harder than ever to deliver a version with many benefits

for our customers,” says Michael Berger, chief technical officer “The significant user interface improvements, along with brand new capabilities, make it the best tool in the marketplace for delivering real efficiency and productivity to knowledge workers.”The new milestone version also includes enhanced information capture. This includes automated indexing upfront for more precise information processing in downstream workflows. DocuWare Forms also offers significant enhancements such as flexible layout options, progressive input displays, and improved field validation. Connect to Outlook now uses intelligent archiving to avoid duplicate entries, improving data integrity and database efficiency. Comprehensive system enhancements include export of CSV files at all system levels to support auditing, compliance measurements and analytics. A more performant workflow engine allows for easier control of workflow tasks. And a new mobile client introduces an improved architecture and user experience for document retrieval and task completion on the go.

CIG Releases White Paper on Remanufactured Cartridges Versus Newly Built Compatible Cartridges

For more than 20 years, the office product industry has seen major growth in remanufactured print cartridges. Dealers have always sought lower-cost alternatives to Original Equipment Manufacturer (OEM) cartridges, and Clover Imaging Group (CIG) remanufactured cartridges have proven to be the best option. For some sellers

concerned primarily with cost, newly built compatible cartridges have become a tempting option. In its newly released white paper, CIG takes a close look at the legal, quality, and environmental risks that must be considered when choosing between a remanufactured and newly built compatible print consumable.“We would like office equipment suppliers and managed print service vendors to be aware of the risks that are involved with purchasing newly built compatible cartridges,” said Luke Goldberg, EVP Global Sales and Marketing at CIG. “CIG strongly believes that our remanufactured cartridges are better quality and more environmentally sustainable than newly built compatible cartridges while respecting OEM intellectual property rights.

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tech ta l k

Remanufacturing the

HP LaserJet M15, MFP M28 Series toner cartridge CF248A

By Mike Josiah and the Technical Staff at Uninet

n March 2018, Hewlett Packard released the LaserJet Pro M15 series of printers. The M201 series of laser printers are based on a 19 ppm, 600 x 600dpi engine with a first page out in under 8.1 seconds. The CF248A toner cartridge is rated for 1000 pages. The printer itself has a very small foot print, in fact HP states it has the smallest footprint for a laser in its class. It’s a nice small office/home machine. The memory is fixed and not expandable at 16Mb. The recommended monthly volume is from 1001000 pages/month. The printer when new comes with a starter cartridge that is rated for 500 pages at 5% coverage. It’s interesting in light of recent lawsuits with HP that the spec sheet has this statement: “Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.” So far there are just a few printers based on this engine. The Pro M15, M15W, M16, MFP M28 and the MFP M29

Supplies required Toner for use in the HP CF248A cartridge New Drum Replacement chip (Dedicated) Wiper Blade Sealing Strip

Fig. 1

Cotton Swabs Isopropyl Alcohol Drum Padding Powder Conductive Grease Tools Required Phillips head screw driver. Small Common screw driver Needle nose pliers

Fig. 2

Jewelers Screwdriver set 1) With the handle facing you, Remove the Right side screw and end cap from the cartridge. Carefully pry off the end cap there is a glued section right by the drum. Slide a small jeweler’s screwdriver in and separate the two halves. See Figures 1, 2 & 3

Fig. 3

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t e c h ta l k 2) With the pair of needle nose pliers, release both the hopper tension springs. See Figure 4.

10) Place another small amount of conductive grease on to the metal drum axle. See Figures 14

Fig. 9

Fig. 4

3) Slide the waste/drum section over to the left side. Separate the two halves. See Figures 5 & 6

7) Clean out all the waste toner from the hopper. Be careful not to damage the recovery blade located next to the wiper blade. If this blade is bent in any way, the cartridge will leak. Make sure the wiper blade foam seals are clean. See Figures 10 & 11 Fig. 14

11) Install the new/cleaned drum hub side first. See Figure 15

Fig. 10

Fig. 15

12) Place the waste/drum section aside.

Fig. 5

13) On the toner supply chamber right (gear) side, Remove the two screws and end cap. See Figure 16

Fig. 6

Fig. 11

4) On the waste/drum section, lift the drum up from the gear side. Twist and remove from the hopper. See Figure 7

8) Coat the new/cleaned wiper blade with your preferred lubricant. Install the wiper blade and 2 screws. See Figure 12

Fig. 16

Fig. 12 Fig. 7

5) Remove the PCR and clean with your standard PCR cleaner. See Figure 8

9) Install the cleaned PCR. Place a small amount of conductive grease on to the black holder side of the shaft. Just a small amount of grease is more than sufficient. See Figure 13

14) Remove the three gears from the hopper as shown; Leave the large auger gear in place. See Figures 17 & 18 Fig. 17

Fig. 8

6) Remove the two screws and the wiper blade. See Figure 9

Fig. 13

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t e c h ta l k

Fig. 27 Fig. 22

18) Clean out all the remaining toner from the hopper. Make sure the magnetic roller seals and the doctor blade seals are all clean. See Figure 23

22) Install the left side end cap and screw. See Figure 28 23) Install the magnetic roller black

Fig. 18

15) Remove the single screw and end from the opposite side. See Figure 19

Fig. 23

19) Fill the hopper with toner for use in the CF248A cartridge. See Figure 24

Fig. 28

bushing side first. Turn the roller until the keyed end locks in place. See Figure 29

Fig. 19

16) Remove the magnetic roller assembly. Be careful of the bushings! They are very fragile. See Figures 20 & 21

Fig. 29 Fig. 24

20) To install a seal, remove the seal port plug, and install the seal. Bring the tail out through the seal port hole. Install the plug. See Figures 25 & 26

24) Install the gears as shown. See Figure 30

Fig. 20

Fig. 30 Fig. 25

25) Install the end cap and two screws. See Figures 31

Fig. 21 Fig. 26

17) Remove the two screws on the doctor blade and carefully pry up the blade. Itâ&#x20AC;&#x2122;s held in place by an adhesive seal. See Figure 22

21) Install the doctor blade and two screws. See Figure 27 Fig. 31

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t e c h ta l k 30) Snap the drum cover in place. Make sure the cover separates the two halves as shown. See Figures 38, 39 & 40.

26) Place the drum/waste hopper into the toner hopper. With the springs outside the hopper, slide it over so the round hinge pins fit into their respective holes. See Figure 32 Fig. 32

Fig. 35

27) Set the hopper tension springs back in place. See Figure 33

29) Replace the chip by pressing down on the tab and lifting the chip up. Slide the ship out of its slot. See Figures 36 & 37

Fig. 38

Fig. 36

Fig. 33

28) Install the end cap and screw. Make sure the glued part previously separated fits together properly. See Figures 34 & 35

Fig. 34

Fig. 37 Fig. 39

Fig. 40

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hot product

Multi Infomedia Unveils New Lamination Machine under Brand Name MPAT R

ecently, Ahmedabad based Multi Infomedia Pvt. Ltd. launches new lamination machine under their Brand Name MPAT. Led by Mukesh Patel, Director, is a provider of a wide assortment of printer consumables including compatible cartridges, laser toners, cartridge parts, printer spares, plotter spares, printer inks and other consumables under their brand name i-jet. They have their own manufacturing facilities for manufacturing printer spares. Talking about their newly launched lamination machine, Mukesh Patel commented, “This high quality lamination machine uses infrared fast heating technology. Quick heating is an important feature necessary in lamination machines. Like with all our products, our lamination machines also come with high quality, reliability and durability.” Multi Infomedia Pvt. Ltd. specializes in trading activity for printer spares & bulk toners, cartridge spares and consumables. The company maintains a wide range and superior quality while manufacturing and delivering printer spares. Talking about their product strategy Mukesh Patel comments, “Our main selling points are good quality products at affordable prices and long-life of the products. Currently, we are growing at an annual rate of 25% with pan-India customer-base. We have our own manufacturing plant manned by well-qualified and experienced staff to manufacture printer spares. The new GST law has been good for our business and business has witnessed significant increase after GST came in into force. We offer only quality products bundled with effective solutions weaved around them. That’s why we face competition in the Indian market with confidence.” In the company’s warehouse, Multi Infomedia Pvt. Ltd. stocks a wide range spare parts for different models of printers & cartridges, such as fuser assembly, maintenance kit, formatter card, pick up roller, scanner assembly, lower rollers, Teflon sleeves, encoder strips, trailing cables, timing belts, sensors, OPC drum, doctor & wiper blades, PCR rollers, magnet sleeves, toner chips, etc. “Since 2008, we have been importing 32

Mr. Mukesh Patel Director, Multi Infomedia Pvt. Ltd.

The high quality lamination machine uses infrared fast heating technology. Quick heating is an important feature necessary in lamination machines. Like other products, MPAT’s lamination machines also posse’s high quality, reliability and durability compatible cartridges for various brands like Epson, HP, Canon, Samsung, Brother, Panasonic, Ricoh etc. from quality-proven manufacturers abroad. Now we have started manufacturing most of the printer spares in our plant near Ahmedabad. Regarding color consumables, we focus mainly on color toners, not much on inks. And demand for color consumables has been on the rise during last few years and expected to increase further in the coming years. Our uncompromising standards regarding reliability and performance are backed by the most efficient after-sales-

support network. We’re want to further expand our product line-up and provide the best and cost-effective solutions to the customers,” reveals Mukesh Patel. To ensure a cleaner environment and better health, Multi Infomedia Pvt. Ltd. adopted eco-friendly innovations and practices with responsible slogan ‘Sustain the Future- Go green.’ As a step towards conservation and optimization of the resources, when electrical & electronics items reach their end-of-life, the company takes them back to recycle them after dismantling them or dispose of them safely. Ministry of Environment and Forests (MoEF) has formulated and notified its strategy to tackle the e-waste through the e-waste management Rule 2016. Multi Infomedia Pvt. Ltd. wholeheartedly supports and complies with the notification of the Ministry of Environment and Forests (MoEF) Rule 2016 on e-waste management. The company also sincerely follows the guidelines issued by Central Pollution Control Board. To further the objective of e-waste management, Multi Infomedia Pvt. Ltd. has partnered with Pro Connect, the company associated directly with various leading e-waste recycling companies that ensure proper recycling and disposal of e-waste. Talking about future plans, Mukesh Patel concludes, “We want to establish our imaging consumables brand, i-jet, and our lamination machines and consumables brand MPAT strongly across India and increase our sales. We also want to start, under the government’s Make in India initiative, the manufacturing of lamination machines by the first quarter of 2019. We are happy with our progress so far and confident about our future strategy and results.”

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e x pa n s i o n p l a n

Easyfill to Open Branch in Kolkata Soon and Expand Operations pan-India

Mr. Abhay Kumar Proprietor, Easyfill The Imaging Solution

The company is dedicated to build long-term, reliable and mutual relationships with clients and partners pan-India. Easyfill also seeks committed and successful business partners from India and Nepal.

asyfillThe Imaging Solution, Patnabased provider of printer and copier consumables, established in 2015, is led by its Proprietor Abhay Kumar and managed by Bablu Kumar. Under their brand name, Easyfill, the company provides quality printer consumables including laser toner cartridges; inkjet cartridges; toner powders; toner cartridge parts like OPC drums, PCR rollers, magnetic rollers, toner chips, blades, etc; dotmatrix ribbon, dotmatix cartridges, inkjet printer inks; copier cartridges; andprinter machine parts. Abhay Kumar shares, “Our main selling points are good price, quality, good availability, timely delivery and availability of a wide range of products under-one-roof. We do business based on trust and long-term relations and we try to give the best possible customer satisfaction. Currently growing at an annual rate of 15%, we import products from standard suppliers from China. Our main areas of operations at present are Bihar, Jharkhand and West Bengal in the eastern India and also Nepal. Our consumables are mainly for monochrome printers. Color usage is not that much in this part of the country at present. After GST law came into effect, initially there has been a drop in our business in the first 6 months with the prices of products increasing, but starting from Jan 2018, 34

there has been a significant increase in our business. We see GST as a good step by the government and beneficial to the business.” Easyfill maintains high quality standards by sourcing the finest raw materials based on strict-selection guidelines from certified vendors in China. At each stage, Easyfill’s products are tested using strict quality control procedures, from raw materials, packaging to final dispatch, to ensure the products could be safely stored and transported, and at the customers’ end deliver high performance and consistency. Talking about future plans, Abhay Kumar comments, “In July 2018, we are going to open a new branch in Kolkata and this branch will help us to aggressively expand our operations into Assam, Tripura, Meghalaya, Arunachal Pradesh and other north eastern Indian states and serve the customers in the farflund areas. Since north-east is an upcoming market, we see a lot of opportunities in this region. In future, we want to expand and strengthen our business operations, reach more customers and offer better customer satisfaction on pan-India basis. We also want to further improve the availability and timely delivery of products. Demand for color consumables has increased significantly on inkjet side, but not much on laser side. However,

major part of our business comes still from black printer consumables. We are satisfied with our present growth and progress and confident about our future development and expansion.” Based on a win-win business philosophy, Easyfill aims to provide value to customers and distributors by providing a wide range of printing consumables with consistent quality and reasonable pricing. The company is dedicated to build longterm, reliable and mutual relationships with clients and partners pan-India. Easyfill also seeks committed and successful business partners from India and Nepal. With a professional management team and trained workforce, Easyfill strictly adheres to ISO9001 and ISO14001 norms in all its production processes and conducts regular testing, which includes prescription matching test, raw material test, printing test, etc. Defect rate of Easyfill products is less than the industry average. Easyfill has an efficient R&D and production departments to provide the best products for several models of laser printers and inkjet printers. The company provides land shipment and air shipment, as per the requirement of the customers. Easyfill maintains quick delivery and in most cases delivers products within 24 hours. Their team is adept at providing the top class customer service, problem solving, marketing and delivery.

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yo u n g g e n

“Youngsters should enter the imaging industry with a will to learn and work with integrity to provide quality products”

reenlam Office Solutions, based out of New Delhi, is a leading provider of office supplies, under their brand name GROWLAM, with a wide distribution network spread across all the major cities and towns in India. GROWLAM’s comprehensive range of products includes lamination machines, laminating pouch film and rolls, spiral binding machines, PVC Dragon sheet, inkjet photo paper, laser toner cartridges and consumables. Gaurav Khetterpal, Director of Greenlam, an MBA (from Wales, UK), is a young and dynamic entrepreneur with a long-term vision. Expressing his opinions on pricecompetition, challenges, GST and growth trend in the imaging consumables industry, Gaurav Khetterpal comments, “The demand for printers and consumables has always seen an upward trend. The estimated annual market for toner is presently around 3600 tonnes which is expected to grow by at least 20% in FY 2018-19. The biggest challenge has been the price-competition where people in the unorganized sector have been selling products by lowering the quality and the cost. Now, with the GST being implemented, we are witnessing the shift of customer base from unorganised to the organised sector, thereby resulting in an increase of sales in the organized sector and the grey market started gradually shrinking. The GST law has given a lot of clarity to all the business owners, their distributors and dealers. The implementation of E-way bill is also a great initiative by the government in further strengthening the system.” Another challenge is to convince the customer to try something new, say a new brand, when he is already loyal to some brand. In this regard, Gaurav Khetterpal states, “We explain our customers about the USPs of our products. Also, all our products have a uniform price structure

few months back we came up with an exclusive multi-laminator machine with inbuilt paper cutter and corner rounder, sourced from the best laminator factory with European standards. Also, we have come up with a new range of products such as sublimation paper, T-Shirt transfer paper and inkjet fusing sheet which are getting very good acceptability from the market. We are coming up with a complete range of MFD and laser toner powders to be launched in the coming months. We have created Management Systems based on Amazon model, which ensure timely

Mr. Gaurav Khetterpal, Director, Greenlam Office Solutions wherever they are available in the country which is necessary to make the customer feel clear and confident. Next, we provide products based on the needs of each region.” Regarding the role he personally wants to play to make the Indian imaging industry organized and recognized and growing e-waste, Gaurav Khetterpal reveals, “All the players in the industry should pledge to bring and sell only the best quality products with longer shelf-life. Next, e-waste which contains hazardous substances is harmful to humans and also to animals. We need to educate people how to recycle or dispose of safely the used products. This kind of initiatives will give recognition to our Indian imaging industry globally and elevate the status of Indian imaging industry Regarding their initiatives and the products they launched recently and their future plans, Gaurav Khetterpal adds, “A

dispatch and delivery of our products, and keeping a track of product movement, to ensure best service. We have also drawn special schemes for our esteemed partners to motivate them to perform better. In the next 5 years, we want to be one of market leaders in the imaging industry, with the support of our esteemed partners.” Talking on how the printer consumables sector can attract youth as entrepreneurs, providers and buyers, Gaurav Khetterpal concludes, “We need more youngsters who are willing to enter this industry and learn to provide products and services to the end users. I would like to convey a message to the young-gen that if they choose a career in the Imaging Industry, they should be patient, learn gradually instead of looking for shortcuts, focus on quality and work with integrity. Then they will definitely get amazing results in the future.”

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Fa s t Tr a c k

Premier Computers Aims to Widen Product Range & Establish PRM Brand Strongly Across India Premier Computers, under their brand name PRM, offers a wide range of imaging consumables in various specifications for printers of different brands and models.

Mr. Ashish Sanghvi, Director, Premier Computers

ncepted in 1994, the Mumbai-based Premier Computers is the most trusted wholesaler, importer, trader and supplier of a large array of laser printer parts, dot matrix parts, plotter parts and inkjet printer parts. These products are designed and developed by overseas vendors by the best industry experts and by using high-grade raw materials and components. Led by Ashish Sanghvi, Director, Premier Computers, caters to the ever-changing demands of the users offering products in various specifications for printers of different brands and models. The company’s current portfolio of imaging consumables include toner powders, toner cartridges, toner cartridge parts (OPC drums, doctor & wiper blades, PCR, mag roller, etc), inks, inkjet printer parts, plotter parts, etc under their brand name PRM.

In an interaction with Imaging Solution magazine, Ashish Sanghvi shares, “We have customers all over India, in all major cities and towns. We started in 1994 with providing computer hardware but in 2002 switched over to providing printer parts and now we are no longer selling computer hardware. We import mainly from standard manufacturers in China, Hong Kong, Singapore, USA, etc. We also sell in bulk without brand name which others purchase and sell under their own brand names.” The company’s vendors utilize high-quality basic components and latest machines, in compliance with the industry standards to provide a wide array of printer parts. Premier Computers business operations are backed by talented team members, who include engineers, R&D professionals, quality controllers, skilled / semi-skilled staff, warehousing, packaging and delivery staff and sales & marketing executives, who work hard to attain the firm’s objectives through their wide knowledge in their respective field. The company imparts training to their team members on regular basis to enhance their knowledge and keep them updated on the latest marketing activities. Ashish Sanghvi comments, “Our USPs are we provide only quality products, our prices are affordable and we import from only quality providers from abroad. We maintain strong reputation and long-term relationships with clients;and deliver products within the limited time periods. Growing at an annual rate of around 30% with pan-India customerbase, we have a network of over 100 well-connected dealers. GST has a positive effect on our business and our

revenues have seen significant increase in the last one year. The main challenge in the market is the competition from low-cost, cheap quality products and illegal suppliers who trade without paying taxes are corrupting the market. GST has significantly reduced the illegal trade and the operators like us who trade only in legal ways could operate more peacefully and successfully.” The other strengths of Premier Computers include experienced and efficient top management, excellent employee retention policies & programs, cordial and strong relations with IT trade partners, giving top priority to customer satisfaction, offering innovative and latest products, and best-in-class service facilities. Regarding future plans and the message that he would like to give, Ashish Sanghvi adds, “My message to traders and resellers is that they should stop purchasing and selling lowquality, cheap products. Instead, they should buy and sell only high quality products and from those suppliers who operate in white. Cheap products may be beneficial in the short run but cost more in the long-run for users and also to the providers. In future, we want to widen our product range by adding more products and establish PRM brand strongly on pan-India basis.” Premier Computers’ wide arrays of products are tested by their vendors through several stages of quality control procedures to offer products of high durability, performance, sturdiness and resistance to damage. Due to total quality management (TQM), the company today is able to offer their customers the best quality printer parts.

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R.N.I. nO DELENG/2012/46000 | PostAl reg. No. DL(S)-01/3441/2016-18 | Date of Pub: 20 June 2018 | Postal Date: 24 & 25 of Same Month | Posted at: NDPSO

Printer, Copier Consumable Trade Show

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