September/October 2022 #FindYourNiche Boomingbusiness Leicester as a growth hotspot Whatlookshappylike Workforces are a product of their environment Uganda 50 Celebrating the stories of 10,000 Ugandan Asians BUSINESS GROWTH STARTS WITHIMRANACCOUNTANTSATTAR’SWINNINGSTRATEGY AHEAD OF THE GAME
Every business should have a marketing strategy, no exceptions. Marketing results don’t just happen by chance. Creating a strategy ensures you’re targeting the right people, with relevant content that appeals to them. The more time you spend creating a clear strategy, the more opportunities you create to sell. During this session you can expect to cover the following areas: ● Understanding marketing ● Understand your audience ● Segmentation ● Understanding your customer journey ● Targeting ● Positioning ● Setting measures Once you have a clear marketing strategy you will know how to speak directly to your target audience and stop spending money in the wrong places. Level up GetStrategyyourskillsthehighestscoreinthemarketinggame
Book your full day marketing strategy workshop today for £499 + vat by calling 0116 271 2573 or email info@crossproductions.co.uk
JENNY CROSS CEO jenny@crossproductions.co.uk SALLY SMITH Marketing Director sally@crossproductions.co.uk KERRY SMITH Editor kerry@crossproductions.co.uk EMILY MILLER Senior Journalist emily.miller@crossproductions.co.uk TOM YOUNG Feature Writer tom@crossproductions.co.uk SUSAN HOLMES Head of Design Studio susan.holmes@crossproductions.co.uk KATIE BRENNAN Creative Assistant katie@crossproductions.co.uk TRACEY HUNTER Marketing Consultant tracey@crossproductions.co.uk CHARLOTTE MILES Head of Events charlotte@crossproductions.co.uk TRACE VOSS Business Development Manager trace@crossproductions.co.uk BECCI HOULSTON Head of Brand Marketing becci@crossproductions.co.uk SHARON CLEMENT Head of Digital sharon@crossproductions.co.uk BECKY DAY Digital Account Manager becky@crossproductions.co.uk EVAN-MAY GILLOTT Digital Account Manager evan-may@crossproductions.co.uk SERENA JIVAN Digital Account Manager serena@crossproductions.co.uk #FindYourNiche nichemagazine.co.uk | 0116 271 2573 | info@crossproductions.co.ukEVAN is a Digital Account Manager responsible for helping businesses generate leads and increase their brand awareness. She volunteers for a local football club and local charity Lamp. She can often be found playing chess in the park with her flatmates or attending live music gigs. Marketing Consultant TRACEY loves her job because it involves talking to people about their businesses and finding ways to help them. Away from work, Tracey loves art, creative projects such as upcycling furniture, and spending time with her family. With over a decade of journalism experience, EMILY is our Senior Journalist and has been with us since the first issue of Niche Magazine. A keen camper and festival goer, she can often be found in one of Britain’s fields. She enjoys going to gigs, visiting galleries and walking in all weathers.
And our final note of celebration comes in the form of the Niche Business Awards. By now we’ll have announced our judges’ winners. A huge thank you to all those who applied, we hope to see your applications for next year when nominations open this December.
NICHE is the trade mark of Cross Productions and used under license by Jennifer Cross. All rights reserved. No reproduction, copying or otherwise without permission.
Speaking of games, Imran Sattar of Aims Accountants is on our front cover this issue, comparing business to a game of chess. He’s recently settled into brand new, revamped offices in Bishop Street and talks about setting up the board and aligning the right pieces to carry out a winning, strategic business plan, and how it all starts with your accountant.CityCentre Director Sarah Harrison writes in her article that Leicester is a business growth hotspot with a huge rise in new startups, as reported by Forbes in 2020. A number of major international companies have chosen Leicestershire as their base – Sarah discusses why on page 10.
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W e’ve had a lot to celebrate as a city these past couple of months. Uganda 50 commemorative events have been taking place, with some on right up until December. It’s been 50 years since the expulsion of Asians from Uganda. Ten thousand settled in Leicester and this year, the city has brought about the biggest celebrations in the UK honouring the stories of Ugandan Asians who came to live here. Read more about it on page 19. Competitors who train at Loughborough University and many Leicestershire-born athletes won medals as part of Team England at this year’s Commonwealth Games – some competing in the extreme heat and still upholding the county’s claim to sporting fame. Congratulations to those who took part in the games in our neighbouring city of Birmingham.
Contents SEPTEMBER / OCTOBER 2022 THIS ISSUE THE EVERYHOTSPOTLEICESTERBUSINESSBOOMINGISSUEASAGROWTHISSUE 14 Thought Leaders 22 We Asked You 54 Tales from the print room 62 Susie the Foodie 71 The Music Room 82 The Boardroom THE GREEN PIECE Extreme heat as a stark warning 52 The climate wake-up call 57 Throwaway culture ON THE COVER Cover Image Imran Sattar at his new premises Photographed by Hitz Rao at Hitz Rao Photography 0116 246 0475 Imran AheadSattarofthe game Business growth starts with accountant Imran Sattar’s winning strategy 36 NewsBUSINESS 08 Small business confidence 08 PR agency becomes award nominee 09 The World Reimagined 10 Investment proves Leicester is a business hotspot 12 Winners of #GenNextAwardsthe 23 What business growth looks like 24 What a happy workplace looks like 30 Why businesses need a utilities consultant 32 Finalists of #NicheBizAwardsthe 35 A vision so clear it gained award-recognition
FINANCE 41 When businesses seek legal guidance too late 42 Pensions: ‘sooner rather than later’ 43 How to sell your business 45 Commercial property and your pension LEGAL 47 Common marriage and divorce myths 49 Buying a tenanted residential property 50 Barrister of the Year PROPERTY 56 Landlording in Leicester HEALTH AND BEAUTY 61 Autumn style guide FOOD 65 Stoughton Grange Farm Shop WHAT’S ON 19 Uganda 50 events and celebrations 67 Shakespeare’s Othello at Curve 68 From the Ground Up Wrestling 68 Magic Mic 70 Scarecrow festivals 70 Firework displays CHARITY 30 Foodbanks in 2022 72 Caudwell Children’s Charity 76 Volunteer call-out 77 She Inspires Hub 78 New charity networking 19 UGANDA 50 32 SOCIALS 80 Furnley House Summer Ball 81 EMC Annual Dinner NICHE BUSINESS AWARDS FINALISTS REVEALED
“While the consumer prices rate of inflation bursting through 10% is eye-watering, producer input prices are up by more than double that figure and this will filter through, pushing up the cost of living even more.
Strategic PR and communications agency 1284 has been shortlisted for two significant awards. The company has been shortlisted as a finalist in the Leicestershire Entrepreneur of the Year East Midlands Chamber Business Awards as well as the Independent PR Practitioner of the Year at the CIPR PRide Awards. The Loughborough-based agency now goes forward to October’s Midlands final of the annual event.
Small firms have warned that a squeeze on small business and household budgets from inflation undermines the chances of economic recovery in a survey conducted by Federation of Small Businesses (FSB).
FSB research sets out the effect the current economic climate is having on small businesses, with more small firms reporting a decline in revenues in Q2 than an increase (40.7% against 34.8%).
Expectations for any betterment in performance in Q3 are similarly subdued, with those predicting a fall in revenue (35.8%) outnumbering those who predict an increase (32.4%).
Responding to the news that the consumer prices index rose 10.1%, the highest since records began in 1997, and producer price inflation rose 22.6% in the 12 months to July, FSB area manager Jennifer Thomas said: “We’re seeing a toxic cocktail of rampant inflation, high taxes, soaring energy costs and shrinking economic growth. Action is needed right now.
Jennifer continued: “Reports from members of four- or five-fold – or even higher – increases in their energy bills are coming in thick and fast, with relief on this front also desperately needed.
1284 is based at LUinc., Loughborough University’s business incubator. Founder George Oliver was also recently introduced as Entrepreneur-in-Residence at the University of Leicester’s Innovation Hub. The former Leicester Mercury and LeicestershireLive editor started his business in the summer of 2020.
“While small businesses do their absolute best to offer good value to customers, they will be squeezed to the margins as consumers’ disposable spending falls.”
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“Inflation runs ahead of small businesses’ ability to keep up, sp the time is now for the Government to act to prevent the loss of even more businesses.”
LEICESTERSHIRE
“The rise in food and non-alcoholic drink prices contributed strongly to the growth in the consumer inflation rate, hitting across the board – we all need to eat.
FSB’s quarterly index presents small business confidence levels toward growth
George is a Chartered PR Practitioner specialising in strategic communications for the innovation and enterprise sector. He works with the likes of the LLEP, Active Together, Loughborough University and ER Recruitment, and co-founded the LeicestershireLive Innovation Awards in 2019. 1284 supports local start-ups and social entrepreneurs, providing copywriting and media relations for websites, award nominations and funding bids, and George is a volunteer mentor at Leicester Startups and the East Midlands Chamber’s Generation Next.
“The new figures small firms are being quoted for energy costs would be laughable if their potential effect on the business were not so serious – these are huge, unmanageable sums for businesses whose margins have been battered and whose reserves have been depleted by the disruption to trading caused by the pandemic.
PR agency 1284 is in the running for two awards
“Hospitality businesses are also feeling the pinch – from the B&B owner who now has to pay 50p per slice of bacon to the bar which has seen prices for mixers and soft drinks spiral.
“The cost of living crisis can’t be solved without addressing the cost of doing business crisis. That’s why we need to see a reversal of the hike in National Insurance, a cut in VAT and fuel duty, and help for struggling small firms on energy bills to match that being given to households.
The World Reimagined will take place until October 31.
“This is a good opportunity for our city to be part of a national art and educational project and we look forward to welcoming The World Reimagined to the city’s streets.”
The World Reimagined brings a trail of 10 stunning globe sculptures to the city’s streets, each designed by a new or globally-recognised artist.
“Today, Leicester’s diversity is its strength and I hope that this stunning trail of artworks will inspire us to come together and imagine a future where everyone is treated with dignity –and where equality, diversity and racial justice are universally cherished.”Oneofthe artists taking part in the project is Leicesterbased Jarvis Brookfield. Jarvis – who had never painted on a three-dimensional canvas before – relished the opportunity to work on a spherical shape.
Local businesses are sponsoring the globes, with some still up for grabs for businesses to add their name to. Some of the Leicestershire organisations already sponsoring the globes are PPL PRS, BID Leicester, The Mighty Creatives, Leicester City Council, and Trucklink EU.
You may have spotted colourful globes places around the city centre since August. They’re part of a national art education project that aims to transform our understanding of the transatlantic slave trade.
“Despite the tremendous difficulties experienced by our ancestors throughout history, the human spirit continues to persevere and to rise above adversity – and that’s what I wanted to communicate through my design.
It will also bring art trails to Birmingham, Bristol, Leeds, Liverpool City Region, London and Swansea this summer –with a total of 250+ schools and colleges taking part, and 2m+ visitors expected to engage with the trails.
Businesses can visit theworldreimagined.org to find out more about how to get involved.
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Assistant city mayor Cllr Sue Hunter, who leads on work to tackle racism and disadvantage, said: “This national project will help improve our understanding of a dark period of history that is perhaps not talked about enough – and by learning about the mistakes of the past, we can ensure they aren’t repeated in the future.
“But as someone who is bi-racial, this project gave me an opportunity to be part of a collective effort to turn the atrocities inflicted by our extended family on our ancestors into something beautiful.
The globes can be found in Victoria Park, Leicester Museum & Art Gallery, Medway School, Highfields Centre, Orton Square, the Clock Tower, St Peter’s Square, Stephen Lawrence Research Centre, and Town Hall Square.
“The sphere has so many connotations – evoking the earth, unity, love and life – that I loved the challenge of working with a globe for the first time,” he said.
“I hope my work will offer people an opportunity to reflect on the things that unite us, as opposed to what divides us, and I hope that all 10 globes will serve as a source of inspiration and learning for all the people who will be interacting with these works on the streets of Leicester.”
Leicester businesses celebrate a World Reimagined
With themes such as ‘Mother Africa’ and ‘The Reality of Being Enslaved’, the fibreglass globes have been installed at locations including Leicester train station, the Clock Tower, the Highfields Centre and Victoria Park, where they’ll help to highlight the reality and impact of the transatlantic slave trade in enslaved Africans. Deputy city mayor Cllr Piara Singh Clair said: “These impressive globe sculptures will not only provoke debate and help improve our understanding of the impact of the slave trade, but they will also bring a spectacular splash of colour and new interest to the streets of Leicester this summer.
The 2021 census data shows that Leicester’s population had increased over 10 years by nearly 40,000 to 368,600 –and grew faster than England, increasing by 12% since 2011 compared to 7% for England.
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Recent and planned investment of £2bn in Leicester clearly demonstrates the success of public and private sector partnerships. Sarah Harrison, City Centre Director explains why Leicester and Leicestershire are recognised as a growth hotspot in the UK for small and large businesses
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A recent video highlights the £2bn of recent and planned investment in the city referenced in the City Mayor’s Connecting Leicester scheme, which has seen the transformation of the city centre as a result of improved connectivity and high-quality public realm improvements.
Leicester has one of the UK’s most youthful and dynamic populations with a median age younger than Birmingham, Coventry, Bristol, Newcastle and Edinburgh.
The range of projects and substantial investment demonstrates very clearly the success of public and private sector partnerships in the city and what can be achieved with a shared vision and aims. Leicester City Council’s YouTube channel provides a helpful look into the vision.
eicester is known internationally as the city of the Premier League Champions who beat 5000-1 odds, the same as Elvis being alive, and the discovery of the remains of King Richard III under a car park after more than 500 years. However, Leicester and Leicestershire are also fast gaining a reputation as a growth hotspot for businesses across different sectors including aerospace, creative and digital, financial and professional, food and drink manufacturing, advanced logistics, advanced manufacturing or engineering, and life sciences.
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Forbes magazine reported in 2020 that Leicester had seen a huge rise in new start-ups and was ranked fourth in 2021 for new business. Further studies have rated Leicester as the ‘Most Entrepreneurial City’ in the UK (from Superscript and Instant Offices). This achievement was celebrated by the recent publication of the city’s first Entrepreneurial Guide featuring 20 powerful stories by city entrepreneurs.Leicesterand Leicestershire are the largest economy in the East Midlands, offering a vibrant, colourful and exciting region to live and work in. Over half a million people work in the area with a further 2.8m workers living within commuting distance. The appeal to businesses is strengthened by the excellent road, rail and air transport links with London just
Studies have
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T here is a huge amount of support within the city and county for new businesses to the area, but it can be difficult to know what help is right for your business and how to access it. A good place to start is the Inward Investment team at Leicester City Council. Mike Denby has recently been appointed as Director of Inward Investment and Place Marketing, having previously led the inward investment activities in Wakefield. He has experience in facilitating business relocations and growth and is keen to attract more quality businesses to the area and raise the profile of Leicester and Leicestershire both nationally and internationally as a destination that is open for business.Contact Mike via mike.denby@leicester.gov.uk or 0116 454 3545 for advice. over an hour away and mainland Europe accessible within four hours by train. East Midlands airport is the UK’s largest pure cargo airport and national hub for DHL, TTY, UPS and RoyalIt’sMail.nosurprise, then, that a number of major international companies have chosen to base their operations in the city and county. This includes companies that are Leicestershire ‘born and bred’ like Next, Walkers and Triumph, or more recent arrivals like Mattioli Woods and IBM, with brands like Amazon and DHL benefiting from the excellent connectivity for their processing centres. Alongside the logistics and service industry boom, Leicestershire is also a hub for high tech industry, thanks in part to its three world-class universities. Many of the latest innovations in the automotive industry come straight from MIRA Technology Park, Europe’s leading research and development site, which includes both engineering labs and test Locatedtracks.next to the National Space Centre – building on the city’s reputation for innovation in space – is Space Park Leicester, which brings together leading researchers with industry experts to develop new technology for space exploration and analyse data from space missions. The project is led by the University of Leicester in partnership with Leicester City Council and the Leicester and Leicestershire Enterprise Partnership (LLEP). rated as the in the
'Most Entrepreneurial City'
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BUSINESS NEWS
Leicester
New business support
From a trio of young entrepreneurs behind a rapidlygrowing digital marketing start-up to a communityfocused sales executive, some of the region’s top young business talent was recognised at the Generation Next Awards 2022 in July. Ten awards were handed out at the event hosted by East Midlands Chamber, which launched the Generation Next network two years ago to bring together young professionals and business leaders aged 18 to 35. Keeping in step with the young theme, street food, cocktails and a DJ set from BeauJack formed part of the informal celebrations at Bustler Market, in Derby, on Thursday July 14 for the first in-person Generation Next Awards, held in association with headline partner University of Derby.
Other big winners included Art Lindop, Kieran Flynn and Alex Mills, founders of Derby-based digital marketing agency Alphageek, who won the Breakthrough Award and Entrepreneur of the Year. Taylor Gee, sales executive at
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Diversity & Inclusion Award
Fred Gough – University of Derby Apprentice of the Year Sponsored by Loughborough College Ruby Birks – Purpose Media Sustainability Award Sponsored by MHA MacIntyre Hudson Jack Hall – Scenariio Volunteer Award Sponsored by RSM UK Taylor Gee – 360 Autoleasing East Midlands
Creative Award Sponsored by PPL PRS Dan Poynton – On Poynt Creative Breakthrough Award
Sponsored by Nottingham University Business School Art Lindop, Kieran Flynn and Alex Mills – Alphageek Entrepreneur of the Year
Sponsored by Fraser Stretton Property Group Art Lindop, Kieran Flynn and Alex Mills – Alphageek
Emma Roberts, who went from being a volunteer at Derby Community Parent Programme CIC to managing director, won the Future Leader Award after navigating the not-for-profit through a challenging pandemic period to secure long-term funding and diversify its engagement work.
THE WINNERS
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Top young business talent in East Midlands crowned at Generation Next Awards 2022
NICHE Leicester-based 360 Autoleasing East Midlands, won the Volunteer Award for his commitment to community work. Radio presenter Kaylee Golding hosted the event, which also featured keynote speeches from Generation Next chair Emma Baumback, last year’s Future Leader winner Kate Walker, who makes affordable and customisable prosthetics for children via her Loughborough-based start-up ExpHand Prosthetics, and Chamber president Lindsey Williams. East Midlands Chamber director of resources and Generation Next lead Lucy Robinson said: “After being unable to celebrate the inaugural Generation Next Awards in person last year, it was great to bring so many fantastic young people together for this event. “These awards demonstrated how much unbelievable young talent exists in businesses across Derbyshire, Leicestershire and Nottinghamshire – from start-up founders disrupting their industries all the way down to apprentices fresh out of education. “It’s important not only to celebrate their achievements, but also to showcase what we can offer in our region so that businesses of all shapes and sizes recognise why we must continue to invest in our young people, who will be the next generation of business leaders.”
Future Leader Award Sponsored by University of Derby Emma Roberts – Derby Community Parent Programme CIC Customer Service Award Ben Wilkinson – MHA MacIntyre Hudson Excellence in Innovation and Technology Award Sponsored by Hardy Signs David Maran – MP Digital
Generation Next is a fantastic advocate for young businesses making noise in the Midlands. Being part of the initiative is fantastic to help grow a small business with the help of experienced, business-savvy mentors, as well as networking events – opportunities we have found essential to promoting our services.”
Every day, the agency will design brands and campaigns that clients are proud to call their own. We realise, when it comes to consumer decisions, the end customer is shallow – comparable to swiping away prospective partners on a dating app simply based on a visual first impression. So, we guarantee head-turning concepts, care about what we produce, and deliver on time, on brief – and On Poynt. We are fortunate enough to welcome clients to a “penthouse-style” office at the LCB Depot in Leicester’s Cultural Quarter. Leicester boasts a fantastic community of business-minded individuals, all working hard to encourage growth within the area. It has been an optimal location to grow On Poynt, with excellent transport links to London and thriving links across the Midlands. We are very proud to “hang our design hats” in Leicester.
Across a diverse, eclectic portfolio, we have worked with fantastic, ambitious clients that reflect our personal mission – to challenge convention at every turn and produce ideas truly unique and cutting edge. We branded People’s Captain, a beer brand brewing positive mental health; we continue to work with Leicester’s professional sports clubs to support their marketing and merchandise offerings; and enhanced project work for retail design agency Quantum 4. We were fortunate enough to be awarded the Creative Award at the Generation Next Awards, as well as being finalists for Entrepreneur of the Year and Breakthrough Award. It was extremely humbling and gave myself reason to reflect on how far the business has come in a short two years.
To find out about joining Generation Next, visit generationnextemc.co.uk/memberships.
Generation Next Creative Award winner Dan Poynton, founder of Leicester-based graphic design and branding agency On Poynt Creative, explains his entrepreneurial journey and why his city is a great place to start up and grow a business. “Back in 2020, Covid-19 cut short the travelling trip of a lifetime to South-East Asia – a journey I’d embarked on to re-evaluate my creative career. I was forced to return to England, and with no design agencies hiring due to the pandemic, the ambitious voice inside my head became restless, driving me to build an outlet for my creative passion.Ibegan illustrating cricket, football and tennis posters to sell on Etsy – art I’d have wanted on the wall as a 10-year-old lad. This side of the business, still flourishing today, has over 10,000 cross-platform sales. But my dream was always to build a client-centric, ultra-creative branding agency and, two years later, this is exactly what we’ve managed to achieve.
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WINNER – FRED GOUGH KATE NEMETH AND LUCY ROBINSON WINNER – ALPHAGEEK WINNER – TAYLOR GEE WINNER – DAN POYNTON
Leading by example, one opinion, one idea, one lesson at a time, our thought leaders are significant in the Leicester and Leicestershire business scene. With authority in their field of expertise, passion for sharing ideas, and commitment to helping others, they’ve been asked to express their most current brainwaves in print.
Selected organisations and individuals share how and why they go about their business, reveal their ambitions, provide clarity on matters within their industry, educate on complex or novel subjects, inspire with their forwardthinking and progressive perspectives, or look backwards to evaluate what’s been learnt. Got something you’d like to see our team of thought leaders cover?
The seasons of the job market
Send your topics of interest kerry@crossproductions.co.uk.to
Eileen Perry MBE Owner of ER Recruitment
I
t’s long been known that the passing of seasons influences the recruitment market.Itmakes sense: the market slows over summer as decision-makers and jobhunters head off on holiday. It spikes in late spring as new graduates enter the stage. Online traffic increases at New Year as people have resolutions to uphold. But what happens in autumn? As the summer holidays come to an end, the jobs market begins to stir. Pre-summer activity had been an influx of contract jobs to cover the annual leave of employees. Movement reduced among employees who felt there was too much upheaval involved in switching roles once summer socials and childcare had been lined up. That all changes as the evenings begin to draw in. The increase in active candidates is potentially influenced by a variety of Firstly,factors.asever, is the weather. It has been widely observed in recruitment articles that weather impacts people’s moods as well as overall happiness in their roles. An employee may have happily commuted further or worked different hours when the days were light and longer. But as the darker, colder mornings creep in, factors which were once considered not to be deal breakers begin to be seen in a different light. Minor inconveniences become bugbears. Eventually, the individual becomes open to exploring new opportunities. A second factor is having Christmas on the horizon. One month, employees are enjoying barbecues and the last of the summer sun. The next they are seeing Christmas adverts and festive displays in shops. Individuals begin to think about the cost of the upcoming festive season. Suddenly, a higher salary looks far more attractive when weighed against the process of changing jobs. Talent moves. A final factor is easy access to technology. Colder weather (yes, that again) means people spend more time at home. There is less spontaneous socialising to distract them. Instead, of course, there are the ubiquitous digital devices around the home. Easy access to the internet and social media makes it easy to have a quick scroll to see what jobs are out there. This leads to interest, desire and action. Applications are made. So what does it all mean for employers? We can’t, after all, stop the change of the seasons or the march of time. It is both a positive and a negative. Whilst having the right marketing activity in coming months can entice new talent, it also means that businesses need to keep a close eye on retention. After all, maintaining your existing workforce will enable you to grow and thrive – just like the first shoots of spring.
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Thought Leaders
Laura Kearsley Partner and solicitor in employment law at Nelsons
Managing a hybrid workforce
Good employers need to make sure that their managers have a new, improved toolkit for managing their direct reports when both parties might be spending a lot less time together (physically at least).Firstly, employers should ensure that the formal processes and systems of reviews and appraisals that may have been temporarily abandoned during the pandemic have been restored and are being completed properly. Whilst the preference might be for these to be done in person, conducting them remotely is much better than not doing them at all.Secondly, hybrid and remote working require communication to be planned and thought out, so employers should support managers in strategies for doing this and give them time to invest in this. When issues do arise around remotetobeconfidencebuildingshouldIngiveneedorperformancethatdisclosemaybewillwrappedscheduledcatchisthemandnotarrangementsorshouldperformance,employeemanagersnotuseremotehybridworkingasanexcusetotacklethesepromptlyinformallytoavoidescalating.Iftherealreadyaprogrammeofupcallsandmeetingsthatthiscanbeupinto,thenthisbemucheasier.Managersneedtoalsoawarethatemployeesbelesslikelytopersonalfactorsmightbeimpactingtheiroverthephoneavideocall,sotheywilltoallowforthisandeveryencouragement.addition,employersalsothinkabouttheirmanagers’levels,asitcanmoredauntingforthemaddressissuesoverplatformstoo.
Richard Kotulecki CEO at Lamp
The Health and Safety Executive (HSE) estimates that there are 822,000 workers affected by work-related poor mental health. To put this into numerical context, Macmillan estimates that there are 890,000 working age people living with cancer. Health and safety legislation compels us as employers to protect our employees from risk of injury or illness, including poor mentalLegislationhealth. can be a strong motivator to act. But it can be limited to securing only compliance, where many problems require a broader range of solutions.
NICHE | 15 THOUGHT LEADERS
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ith remote and hybrid working now embedded practice in many sectors, I am advising many employers on how to adapt their monitoring and management processes so they remain fit for purpose. Whilst remote and hybrid working brings many advantages for employers and employees alike, I am not sure that they give line managers much to be thankful for. Gone are the days of keeping an ear out for grumbles, issues or complaints which can then be discreetlly nipped in the bud. Having a quick word at the water cooler or inviting for a quick chat might no longer be available options.
So why do more to ensure good mental health at work? For me, it comes down to a choice of business ethics. Deontology – doing the right thing no matter what – tells us that we should act in a way that we would want everybody else to act. This means supporting others’ good mental health because we would want to be supported in that way also. It is the moral thing to do. I work for a mental health charity, so it is no surprise that I make this argument. But often, doing the right thing does have cost consequences. One doesn’t have to be a Inthecompelling.itmentalcaseSo,charities!)thefree-marketerhard-nosedtounderstandneedforbusinesses(andtobeprofitable.whilstthedeontologicalforenablinggoodhealthisastrongone,istheutilitariancasethatisUtilitariansaimtodogreatestoverallgood.abusinesscontext,that means consistently having the best possible performing organisation. The best performing organisations provide the best services, provide employment, and contribute to society through taxation and in other ways. A successful sports team, for example, invests to keep its athletes fit and healthy so that they can perform. They will invest in injury prevention and rehabilitation. In a service economy, our people are the key drivers of success. It makes business sense to invest in enabling them to perform at peak condition. It makes business sense to invest in effective means of supporting good mental health. In the next edition of Niche magazine, I’ll make the case for how this fits with established principles of good organisation management, and how Lamp supports the rehabilitation of people who have experienced poor mental health.
Good mental health at work is good ethics and good business
– can burn through their budgets at lightning speed with no leads to show at the end of Theit.main reason for this is the expensive ‘costper-click’ for keywords, many of which are highly competitive.Usingthe legal sector as an example, the current average cost-per-click on Google AdWords for ‘injury lawyer’ is a hefty £51.89, ‘medical negligence lawyer’ £26.32, and a click from a
Ten globes will be placed around Leicester city centre until October 31, and PPL PRS will have a globe that has been created by Lakwena Maciver, a Londonbased artist whose bright, bold and iconic style reflects our hope for complete diversity and inclusion in the workplace of the future. Leicester truly is a city full of creativity, diversity, and opportunity; and I would theirconsideringanyencouragewholeheartedlyandsupportbusinessesthatarethiscityasbase.
Reimagining Leicester
Andrea Gray Managing Director at PPL PRS
American Express and BNP Paribas subsidiary FTS Ltd over the years, I was not sure what to expect when I came here to work at Hastings Direct, and then onto PPL PRS. What I have discovered is a city with a growing number of hugely successful businesses that also provide a network of support and mentoring for smaller, independent traders, who all come together to create this wonderfully diverse and energetic business community.Anditis that diversity and energy that my team and I are hoping to harness within the walls of PPL PRS. Working with our colleagues, we have created a really impactful Diversity and Inclusion Forum that addresses the needs of everyone who works within our organisation, and celebrates their differing cultures.Butwe haven’t stopped there. This year we are partnering up with UK project The World Reimagined, a trail of
Why you should approach Google Ads with caution ‘divorce lawyer’ search will set you back £14.91. Leads aren’t guaranteed once you pay for the clicks either. According to Gladiator Law Marketing, the average click-throughrate for the legal sector is 4.4%, and of those clicks, conversion rates average out at just Google2%.Ads should not be viewed as a ‘golden ticket’. Experts are needed to aggressively optimise your spend to gain qualified leads and prove real ROI. Pay-Per-Click involves a lot of experimentation to get the balance right – and with many keywords in the legal sector being so costly, this period of discovery often proves extremely expensive. A better investment is one that goes into your brand – presenting your company and firm as trustworthy and authoritative experts in your area. This is mostly achieved through creating excellent content on your website which provides your potential clients with clear, digestible and reliable information and answers to their questions. This ‘organic digital marketing’ approach is rewarded by Google, whose complex algorithm favours high-quality writing directly from the experts. These organic rankings, while taking time to achieve, get high click-through rates and conversion rates, with the big advantage of organic traffic being free, rather than burning through marketing budgets at an alarming pace. While Google Ads is an undeniably powerful tool for lead generation, I believe the professional services should approach the channel with caution and build an authoritative website which provides plenty of information before bidding on costly keywords. This cautious approach covers both the organic and paid sides of digital marketing, and is the key to successfully marketing a professional services business.
eicester as a thriving, exciting, diverse hub for commerce and business was not my first thought when I moved to the city seven years ago. Yet I have been proved veryHavingwrong.worked for global names such as
L
Saleem Arif Chairman ReviewSolicitorsat
16 | NICHE Google Ads is often viewed or sold as a ‘quick fix’ to get leads from your website fast. Just pick some popular and lucrative keywords, set-up auto bidding for top placement on Google, write short, punchy advertising copy and press ‘go’. Simple, right?The truth is that many businesses – especially those in the professional services sector (law firms, accountancy firms, etc.)
decorated globes bringing people, families and communities together to talk about how we understand our history; how our past shapes our future; and how we can act for social change.
2. Enable individuals and teams to feel successful Interestingly, individuals often have a different view of what their success looks like to yours, but it will all go towards achieving the same outcome.
3. Show your individuals and teams how they are valued Many leaders focus mostly on rewards and monetary gestures, but ‘thank yous’, spending time with your teams, listening to them and involving them are often the best ways of making people feel Dougvalued.Conant, former CEO of Campbell Soup said: “To win in the marketplace, you have to first win in the workplace.”
NICHE | 17 No matter what industry, size, or location, of the company, there is a consistent leadership challenge, according to research by Gallup. That challenge is about enabling employees to do their best, to perform well and achieve successful outcomes in their work. Leaders often question: “Why do levels of performance vary from one person to another within the same team?” Or put another way: “If two people are doing the same job whether it is highly or less highly paid, why might one be fully productive, and the other be lessTheso?”answer is likely to be found in the root of what is called employee engagement. The CIPD (Chartered Institute of Personnel and Development) suggests that employee engagement could be described as a state of mind in which, rather than being burnt out, means that employees show: vigour (energy, resilience and effort), dedication (eg enthusiasm, inspiration and pride), and absorption (concentration and being engrossed in workyouInterestinglywork).then,couldbehappyat–enjoyingtheperks and getting by – but not engaged. You could also be satisfied at work – you do your work with no complaints – but not be engaged. So happy and satisfied are not always enough.Employee engagement (defined by HR Zone) is in fact, the emotional attachment employees feel towards their place of work, job role, position within the company, colleagues and culture – and the effect this attachment has on wellbeing and productivity. This connection can therefore lead employees to go the extra mile, remain loyal and perform to the best of their ability. It may also increase the likelihood of employees remaining motivated during challengingEmotionaltimes.commitment like this means engaged employees actually care about their work and their company. They don’t work just for the next pay rise, bonus or promotion, but work hard to achieve the organisation’s goals. There are many benefits of investing in building Sarahmoreandretentionlesshealthierengagement,employeeincludingemployeesandabsence,increasedofkeyskillstalentaswellasproductiveand Higgins Leadership Coach at Sarah Higgins Corporate Coaching
Winning in business means firstly winning in the workplace creative teams, leading to improved customer, client experiences.Asleaders, your main role for business success through your people is to build and nurture this emotional connection. There are three main ways you can being to build employee engagement: 1. Make individuals and teams aware of how the work they do is important Even with a clear vision and strategy, we often fail our teams as they don’t know how what they do every day impacts those goals. Having a clear purpose and knowing how we connect to that is motivational and helps to keep us going through tough times.
If you were to score out of 10 how well you believe you are winning in your workplace, what would your score be and why?
People will still email and call, because they don’t know you are away. This leads to disgruntled clients and contacts. It also helps if you include contact details on the out-of-office message for someone else who could help them.
You would be amazed at how many people don’t do this (particularly in finance).
THOUGHT LEADERS
18 | NICHE
Holiday… wouldn’t it be nice?
I go. I explain that I will be away and to contact me now before I go, should they need anything. It’s also helpful to give them a name, email address or phone number for a colleague who they can contact.
Manage expectation on timeframes It’s likely if you are away that millions of others in the food chain may well be also.
It’s now September. Kids are back at school and hopefully you’ve all had a good break and enjoyed the beforeworkatmoreexcitementisn’ttheI’mtimebreakshe40theyearMadonnaholiday.”thecometimes,forgettimeUKtemperaturesunprecedentedwehadintheandabroad.Madonnasang:“It’sforthegoodtimes,aboutthebadohyeah,onedaytotogethertoreleasepressure,weneedaWisewordsfromwhoturns63thisandhasremainedattopofhergameforoveryears,nowsoIamsuremanagedtogettheoddinnowandagain.Whilstit’sgreattohaveoutofthebusiness,sureformanyownersthoughtofaholidaynecessarilyfilledwithandjoy,butsodreadandfearnotonlytheamountofthathastobedoneyougobutalsothe
This is particularly pertinent for professionals like solicitors or valuers, when time is of the essence on transactions. No one wants to work with someone who over – promises and under – achieves.Soonthat basis and at the time of writing (August 1),
I am off… five days in a caravan in Norfolk with my seven-year-old in tow. I might get that two-week holiday soon, just not yet!
Whilst it’s great to have time out of the business, I’m sure for many owners the thought of a holiday isn’t necessarily filled with excitement and joy, but more so dread
Pop on an ‘out of office’
worry of what might happen while you are away. And then there’s the anxiety surrounding the amount of work you may come back to! Not to mention the ‘99+’ emails notification from your inbox.Iwas recently talking to a business owner in Leicestershire who has just come back from his first twoweek holiday in 23 years, which made me think that I hadn’t actually had more than a week’s holiday in 16 years of business myself. Now, this isn’t time to get the violin out for business owners, but it did make me think of things we can all do to make the annual leave process easier for ourselves. Speak to your contacts before you go I make a point of emailing everyone with whom we are either working on deals with or have ongoing work with at least a week before
Darren Willoughby Managing Director at 2XL Commercial Finance
NICHE FEATURE: UGANDA 50 NICHE | 19 T
WORDS
UGANDA 50
en thousand Ugandan Asians settled in Leicester in 1972 after the nation’s President Idi Amin forced them to leave the country. Now, five decades on, Leicester celebrates their lives and contributions to the city. Over 60,000 Ugandan Asians were expelled upon the President’s orders, which were announced on television on August 4, 1972. He gave them 90 days to leave. Out of that number 27,000 came to the UK. Their stories have inspired events, plays, artworks, presentations, and exhibitions to mark the important 50th anniversary. These occasions have given local people the chance to hear stories of how life was in Uganda, of fleeing the country, seeking refuge, and their experiences of building a home in Leicester.
‘Rebuilding Lives: 50 Years of Ugandan Asians in Leicester’
Celebrations took place across Leicester to mark the 50th anniversary of the Ugandan exodus, and Niche heard the story of one man’s experience of fleeing the country as a child BY KERRY SMITH
This exhibition marked the anniversary by celebrating the contributions the Asian community has made to Leicester’s culture over the last half a century. Arranged by arts organisation Navrang, the exhibition included hundreds of artefacts, personal items and photographs donated from people all over the UK, whose families made the traumatic journey from Uganda to start a new life. There were also dozens of recordings of personal accounts by those who fled, usually at very short notice and, in many cases, leaving the country with only a single suitcase of belongings.
NAVRANGPHOTOGRAPHY: VYASKIERANPHOTOGRAPHY: VIALSREBECCAPHOTOGRAPHY: 20 | NICHE Rebuilding Lives: 50 Years of Ugandan Asians in LeicesterStructural GatewayFinding Home: Leicester’s Ugandan Asian Story at 50
Finding Home: Leicester’s Ugandan Asian Story at 50 Three plays honouring Leicester’s Ugandan Asians were performed at Curve in July and August. The Made at Curve community productions were billed together as Finding Home: Leicester’s Ugandan Asian Story at 50 Each play was written by local writers whose families arrived in the UK from Uganda. Chandni Mistry’s Ruka; Dilan Raithatha’s Call Me By My Name, and Ashok Patel’s Ninety Days were performed by over 40 local actors. Curve’s Chief Executive Chris Stafford and Artistic Director Nikolai Foster said: “The story of the Ugandan South Asian exodus to Leicester is one that begins with trauma and upheaval for so many. Fifty years on, it is undoubtedly a story of resilience and triumph over adversity. We are grateful to everybody who is taking part and our production partners, University of Leicester.”
Sabras Radio’s Uganda 50 festival
Sabras Radio held a two-day event in Abbey Park in July. Special guests included Navin Kundra, Amrit Saab, Kadam Verma, Jaswinder Jassi, Ravneet Kaur, and many more. A huge variety of activities on two stages included audio visual presentations from around the world, stories and presentations from ex-refugees and dignitaries, historic film footage and live links to Uganda. You might have noticed new radio station Uganda 50, running since July. Sabras Radio launched the station to coincide with the event.
‘Structural Gateway’
This piece of art is a submission of Midlands-based artist Anuradha Patel. The two aspects of the Structural Gateway represent the two communities impacted by the expulsion. Connected at the top, it symbolises the transition of a generation of people from one country to another. The public art piece will be installed in Belgrave Circle, at the gateway to the city’s Golden Mile. It will be constructed using sharp angled, vertical structures which Anuradha says are a reference to pain and upheaval, while the softer architectural shape suggests shelter, sanctuary and refuge. Anuradha said: “As a Ugandan Asian, of Gujarati origins, I feel strongly connected to the Asian communities in Leicester with so many shared experiences of migration, displacement, resettlement, and assimilation in a new country. This commission will provide the platform to address, inform and celebrate the breadth of emotions and achievements of the Ugandan Asian community in Leicester.”
At the exhibition, Leicester City Mayor Peter Soulsby said: “The compelling first-hand stories of the upheaval of travelling halfway across the world with just a suitcase of belongings, along with personal items that people brought with them, really brings home the disruption and suffering of people forced to start life all over again. Sadly, many of these themes are just as relevant now as they were half a century ago.” The exhibition will run at Leicester Museum and Art Gallery in New Walk until December 22, 2022.
Acknowledging the sacrifice and perseverance as well as honouring the entrepreneurial skills of those who had to leave everything they knew behind, this national reunion will be held on October 8, at TheVenue@DMU.
Organised by Leicester-based hospitality entrepreneur Atul Lakhani (top right) – who is the owner of The IXL Events Centre and CEO of Sanjay Foods – the event will offer an array of cuisines with an ‘East African market theme’ and include live entertainment and inspirational speakers Lord Dolar Popat, Chan Kataria OBE, Professor Kamlesh Khunti CBE, Dr Nik Kotecha OBE, and Sir Nilesh Samani. Recognising the services of the Ugandan Asians to the community, the event will also see lifetime achievement awards given out. Headline sponsor, Morningside Pharmaceuticals, is owned by Dr Nik Kotecha, who Atul describes as a ‘great entrepreneur and philanthropist’. The company has sponsored the luxury event to celebrate this significant historical milestone with those who were directly impacted by the exodus. Other businesses can sponsor the 50th anniversary celebrations as a way to engage and build emotional relationships with ethnic communities, give something back, promote inclusion and diversity, and show respect for other cultures.
“David Cameron said we are the greatest example of immigration in history. And the second generation of Ugandan Asians, perhaps me included, are entrepreneurs of this generation – one thing we have in our blood is that we’re young enough to have entrepreneurial instincts, but are old enough to remember the hard work and perseverance of that first-generation immigrant who arrived in 1972. Would we be as able as them without a penny to our name or the ability to speak English properly?
“There’s something unique about Ugandan Asians: they don’t actually subscribe to the politics of history. In east Africa, one great characteristic they had was this ability to get on with everyone and that has been one of the pivotal reasons for the successful diversity we have in Leicester.
next to the Ugandan army. Their rifles were taller than me. There was a sense of fear and I remember having a nose bleed, my T-shirt covered in blood and my mother crying. We were basically herded out, but, in hindsight, you look at Ukraine and Rwanda and you realise we at least got away with our lives. A lot more than you can say for other people in other parts of the world.
“At the next milestone in 25 years, will the next generation remember these Ugandan Asians? Hopefully. We can be the torchbearers and we can set something up which the younger generation feel is worth continuing.
Atul has dedicated huge amounts of time and budgets to the 50 Years event, and his reasoning comes from his own personal memories of the exodus.
Fleeing Uganda: Atul’s story “I want to commemorate the enforced expulsion of the Ugandan Asians by Idi Amin, who had a dream that saw thousands of Asians leaving his county. He announced on national TV that the Indians had been exploiting the African Nation and that it was time for them to claim it back. In doing so, he changed the lives of thousands of people. “My recollection of it was coming to this country at five years of age and all of a sudden being exposed to the cold climate. My memory of leaving Uganda was one of sorrow and sadness – seeing my mother cry for the first time and my father confused. My father was a giant in Africa. He had so many businesses, but I think he then felt lost. What do you do when you’re told to pack up everything you can possibly carry in a couple of suitcases and lose your home, car and “Initially,businesses?mymother and father stayed behind with my youngest brother, while me and my sisters embarked upon this journey. I remember being at Entebbe airport, standing
‘Celebrating 50 Years - The Long Walk from Adversity to Excellence’
“The reason for hosting this event in Leicester is because the majority of Ugandan Asians who came to the UK settled here. We’re going to mark this anniversary with celebration, reflection and gratitude to the UK for taking us in and giving us the opportunity to shine. A lot of people lived in camps and came here with just the shirts on their backs – and they flourished from their own hard work. We often refer to America as the land of opportunity, but we’re going to give the UK credit where it’s due for giving us the opportunity to develop.
“On October 8, we will be celebrating the culture we left behind and the culture we created here.” ‘Celebrating 50 Years – the Long Walk from Adversity to Excellence’ will take place at TheVenue@DMU in Western Boulevard on October 8. To sponsor the event, or to buy tickets, contact Beth Collins, beth@sanjayfoods.com.
22 | NICHE NICHE WE ASKED YOU...
AqeelDiwan , 26 , Evington SukaiDavis,21, Le icester CityCentre
I love the proposal of a four-day working week. I work for a claims management company Monday to Friday, and although Fridays are a shorter day for me, which is 9-3 as opposed to 9-6), I feel a four-day week would be highly beneficial for some businesses. Personally, I think it would allow myself and others to save money, boost our morale and ultimately establish ‘working to live rather than living to work’; it would provide us with more balance to our work, and personal time schedules, particularly if the day off was placed mid-week.
FatoumattaJagne, 2 1, LeicesterCityCentre
I’m a business owner myself and run Craftworks Heritage Limited. Our customers like to see us every day if we are on a project so a four-day working week wouldn’t be ideal for us, but I do like the idea of an early start and an early finish. I’d like the concept of getting home early to have more time for social things in the evening.
MollyTunley, 25, WestEnd
It would be really beneficial in some industries. Some ppl could be really productive in a four-day week because they’d have more time off which effectively lets you calm down and relax, making you more productive the next week. In shift-based industries it could cause problems in needing more people to work and while we have a job shortage not everyone wants to work in those jobs because its looked down on, which is a societal thing.
Currently being trialled in the UK by 4 Day Week Global, we hear from Leicester people on the potential productivity and environmental benefits as well as the pitfalls WORDS BY KERRY SMITH AND TOM YOUNG
Jacqueline Ardon , 23, WesternPark
As a firefighter who works a four-on, four-off pattern of 12-hour shifts, I know how physically and mentally tiring that could be. I like working four days because it gives me more time off. I feel it’s easier for younger people who have more energy and fewer responsibilities like childcare or pets. I know a lot of people in office jobs who come home from their jobs and don’t want to look at another screen so if more hours are added to the day they might struggle. It begs the question of productivity levels – will they drop towards the end of the day? I happen to enjoy my job; I love going into work and it doesn’t hurt that I earn good money. I genuinely do not mind working five days a week. It has always been the norm; it is what we know and have always followed. If anything, a shorter work week would feel a little strange. It’s definitely something we can all adjust to but I think a five-day work week works perfectly fine to me.
It has pros and cons. It would be great because we will all have an extra rest day; the weekend will be a day longer, which doesn’t sound too bad. Everyone will be refreshed and ready to get back to work by Sunday evening.
BradCooke, 42, Fleckney
How would you feel about a four-day working week
It’s easy to think of being busy as a marker of business growth; what you’re busy on is the key factor. Something I discovered early in my business life is that busy work is an enemy of financial success. I discovered a new approach that has helped me, and has become a habit I stick to at the beginning of the week and each work day. I look at my day and the list of things I want to do with it. I ask myself, “which of these tasks will create income and which won’t?” Then I choose no more than six items that will generate income and add them to that day’s to-do list. By restricting how many things receive my focus, it helps me not to react to distractions throughout the day. So why does this matter? Because growth doesn’t come from one big change – it comes from lots of small ones. Early on when I meet with clients, I ask them what being one per cent better than the previous week would look like. In revenue terms, if each week was one per cent better than the previous one, you’d gain somewhere around 40% growth each year – not bad. What does this look like on a day-to-day basis?Ifyou want growth, you need a plan of what you are going to achieve throughout the year and break this down by month. These monthly goals are used to inform your daily task lists, and this strategy is what will drive growth. If you do this every day, it may be a challenge for the first week, but you’ll find it gets easier in the second, and by the third, it’s becoming a habit. When you do something enough times, it starts to feel natural. Now, I’m sure you’re thinking: ‘I’ve made lists before and it didn’t work’, but ask yourself this: What would most improve your overall success in your life and career? My answer is always the same: focus on what’s important to your personal growth and the growth of the business. Don’t clutter your list! What I’ve described is a routine, designed to enable you to work towards your goals and on the tasks that create income and personal happiness. You’ll have to practice this –for myself, it requires devoting an amount of time to a task, no matter what. It does not rely on enthusiasm or feeling like doing it – I just do it. It’s a way of keeping focus on your growth. Design a routine and then follow it every day – it works! You will be surprised by how quickly you become one per cent better than the week before, and by how much sooner your dreams and goals become reality.
As a business looks to grow, it’s important to ensure it’s investing time on the right things. Phil Nassau of Action Coach Leicester shares his advice on how to stay on target YOU WILL BE SURPRISED BY QUICKLYHOW YOU BECOME ONE PER BEFORETHEBETTERCENTTHANWEEK
What likegrowthbusinesslooks
Action List 1. Start a new habbit 2. Create a list of tasks 3. Which will make profit 4. Put 1-6 on your list 5. Stay focused 6. Grow by 1%
NICHE | 23 NICHE FEATURE: ACTION COACH LEICESTER
24 | NICHE
“Lots of companies say they have asked their team for anonymous feedback, but when they go to get it, the responses are unlikely, to be honest – they know they are being ‘watched’ in a way.
It’s not a negative thing in my view, it’s more of a vital consideration now and not just as part of a tick box.” It strikes me that not much is negative with Marc. During our conversation, he shares his inspirational speakers with me, his affinity for all things mindfulness and his approachability that has so far proven a winning formula for the companies he works with.
What does a workforcehappylooklike
An hour’s chat with Marc Rowley of H.I.T Leadership can change your entire mindset on how essential a happy, fulfilled and loyal workforce is for a company in today’s climate. And he says it’s more important than ever right now WORDS BY EMILY MILLER
Marc Rowley of H.I.T Leadership explains: “Essentially, I want to make a business sticky.” Confused, I ask “What on earth do you mean?”
After a ‘discovery day’ with Marc in which he interviews team members on their exact honest and real feedback on all aspects of their working life, he then proposes the methods of change to improve the culture for the team that will create a ‘stickier’ company.
“The pandemic had an undeniable effect on working life for most of us. What we want from it, what we give to it as well as new attitudes to wellness in the workplace.
“It’s different when I ask – they tell me the truth, as they P
“It’s a way of creating a business culture that retains and develops its existing team, as opposed to them leaving and taking their skillset elsewhere.” OK, got it. Of course, I am keen to explore this further and his enthusiasm and positivity is infectious. Having worked in leadership roles for over 26 years with a masters in leadership management under his belt, there isn’t much he doesn’t know about leading a team properly in an environment that is ever changing. “For the generation of graduates and young workers, the job has to be serving them in a way which is fulfilling, challenging and supportive – if it’s not, they’ll simply leave and take the skills you hired them for and developed with them elsewhere, they really don’t hang around waiting for it to change,” Marc warns. Feels pretty cut-throat to me, especially when I have been loyal to my same employer for the last 12 years.
have been treated right, then – Jenny has created a sticky environment at Cross!” When you add into the mix the pandemic and the effects that had on people’s attitudes towards their working life, you have quite the human resources cocktail.
ioneering leadership management company H.I.T Leadership do things differently, and frankly, with the world of work having changed so dramatically in the last couple of years, something different is needed.
When I tell him this, he responds: “Well, it’s likely that you
What happens if an employer isn’t happy? “Well, quite a lot! If the employee isn’t engaged, if they aren’t happy where they are, for example, they become part of a triangle of dissatisfaction – it spreads to the customers and then the employers and leaders.”
Why wouldn’t anyone hire someone like Marc to improve their employee retention then? “For want of a better way of putting it, some leaders may be resisting change, they may also not want to hear the truth!” I add in here that ego may be a factor, to which Marc agrees, without too much negativity of course. It’s not only Marc’s experience and education that puts him in the right seat for this kind of work, but also his ability to understand people, a skill he tells me was developed from a young age.
“I’m not going into businesses listing all the things they are doing wrong – only showing them honestly where they could do better than right, where they couldNotthrive.”one to overcomplicate things, Marc tells me that once tweaks are made in the workplace through intense listening, communication and workshops which positively affect the employees, the results are fast and infectious. “We’re all a product of our environment aren’t we? Business is no different. The environment needs to be optimum for your people to thrive and company to grow.” Marc is offering a free discovery day experience to the first three Niche readers. Readers can contact him on 07976 183 625 and quote ‘Niche Top 3’ to see if they qualify.Ifyou would like to know more visit the website hitleadership.co.uk.at
The environment needs to be optimum for your people to thrive and your company to grow in2022? -Increased:Productivity - Efficiency - Profits - Growth - Stability Leadership EngagementEmployeeCustomerEngagement
know I will help them by changing what’s wrong.”
NICHE FEATURE: H.I.T LEADERSHIP NICHE | 25
What happens if your leadership isn’t happy? “They are all related, that’s the triangle! They won’t give their best to their team, the other employees and fellow leaders. If your employees and leadership team are disengaged it will trickle down to your customers. It’s a knock-on effect that can cause huge damage to both your business and your profitThemargins.”costassociated with training and then losing staff is huge, not to mention the profit loss when customers become dissatisfied too. Changing the culture seems a far more logical and costeffective way of growing and saving money in the long term. “Oh it absolutely is, I would say that I know. But it’s also a fact that, retaining your existing staff is always going to be better for the profit margins.”
“I am an empath – I find it fascinating to be able to understand where someone is coming from, and what might be needed to help them thrive. What’s more, I love to help, it’s just part of who I am.”
I can feel that; I can also tell that he goes about all he does with honesty, integrity and with a transparency that feels contemporary and really rather innovative in the business world, and when I tell him as such he replies: “I am glad you feel that, it’s the kind of feedback I have from clients. They seem to like my friendly but pragmatic approach to their processes and policies.
TogetherWorkLet’sAModernCo-WorkingPartnership Contact Emma@jspvirtual.co.uk | 0116 366 2044
Our Business Support Specialists are on hand to help businesses perform their daily tasks. We work very closely with our clients to help them prioritise and manage their time effectively. We work with you to follow the same procedures and processes as if they were a member of your team. If you are looking for a helping hand that shares your enthusiasm and drive to make your business thrive, then consider us for all your business administrationjspvirtual.co.ukneeds.BUSINESS SUPPORT SPECIALIST CREDIT CONTROL DIARY MANAGEMENT LEAD REMOTEGENERATIONRECEPTIONISTLeaveittous
t: 0116 254 hello@eileenrichards.co.uk@errecruitment19710
The ER Recruitment team have been connecting people, business and opportunities across the East Midlands for nine years. In the last year alone, the recruitment market has seen vast changes, and as they head into year nine the consultancy discuss their predictions for the year ahead...
The economy has a notable impact on recruitment and in the last year alone we’ve seen the effect of rising inflation, supply chain issues and skill shortages massively impacting businesses globally. With this in mind, it’s almost expected that top talent has been difficult for businesses to attract due to lack of market movement and competitiveness. However, this doesn’t mean that businesses have placed recruitment and growth on hold, they’ve simply adjusted their processes and candidate offering to promote themselves as an employer of choice in order to seek out talent. At ER Recruitment, we invested in our service offerings to clients to provide a ‘DNA health check’ to review how they can be setting themselves apart from competition to attract and retain quality candidates. As the market continues to move at a fast rate, we expect that it will remain candidate driven. Therefore, in honour of our birthday celebrations and to ensure your business is hiring the best people, our experienced specialists have shared their three top tips on how to secure a superstar that becomes #PartOfYourDNA: D on’t delay the process, if you find a candidate you want – move fast. N ever neglect the transferable skillset; sometimes will outweighs skill. A nalyse what makes you a desirable company and shout about it. To find out more about attracting and retaining or to find a candidate that matches your DNA, get in touch.
www.eileenrichards.co.uk9YEARS OF ERTEAM
IS IT TIME FOR YOU TO OUTSOURCE YOUR IT AND TELECOMS? 03300 10 10 98 | info@giga-ops.com Book your FREE IT AUDIT Giga Ops deliver IT & Telecoms solutions & support services with a difference by translating complex IT issues into simple, straightforward solutions. IT SUPPORT Day to day support Proactive maintenance Data backups & recovery MANAGEDSERVICES Reactive & proactive support Server installtion, monitoring & security IT procurementhardware MICROSOFT365CLOUDSERVICES Email & Secure send OneDrive & SharePoint Cloud backup solutions Cloud telephony solutions TELECOMS Cloud telephony systems (VOIP) Business mobile solutions Mobile Device(MDM)Management&CONNECTIVITYNETWORKSECURITY Internet Broadbandconnectivity&leased lines internet connection WiFi Solutions IT CONSULTANCY IT solutions planningDisasterProjectImplementation&managementrecovery Anil Motivaras
With energy prices changing daily, businesses need a utilities consultant who can stand up for their best interests.
When the market is moving this quickly, you need someone in your corner to fight for your interests. With whole-of-market access, they’re searching for the best deals from over 25 different suppliers.
Ricky Gawera can help; he founded ERA Energy in 2018, helping businesses find the best value utilities contracts for electric, gas, water, telecoms and broadband.
ERA Energy can help any business, from corner shops to universities; they often work with the manufacturing and hospitality industries, as large energy users generally need a little bit more advice. As businesses are coming out of legacy contracts, with prices increasing from an average of 15p per unit to 50p, this is where ERA energy shine, with their expert leading consultation.
NICHE FEATURE: ERA ENERGY
For business owners, these can be scary times. With rising costs everywhere, it’s important to review what you’re spending, and avoid unnecessary outgoings.
“We ensure our clients are always on the best tariff available and given advice about everything that’s going on. We’re a partner, not a broker. We won’t just sign you up to a tariff and disappear. We keep in touch to ensure everything is running smoothly and learn of any issues.
month. We have seen an increase in new households requesting support, including Ukrainian refugees. The current level of regular donations may not be enough to support everyone.
We support our customers throughout the contract journey.”
A partner, not a broker
supportingJulianaservice,Asorganisationsnobothareabeentoyear,doubleenergyhavemid-war-in-Ukrainepost-pandemic,world,timesbeentough,andwiththepricecapnowexpectedtoinJanuary(hitting£3,850peraccordingtoexperts),Icontinuebeconcerned.Thecostoflivinghassteadilyincreasingforallofus.Moreandmorefamiliesinthisaregoingtobeunabletoaffordheatingandeating;they’llhavechoicebuttoturntocharitablelikeMission:Foodbank.along-timesupporteroftheImetorganisersNickandHolttoheartheirperspectives.Theysaid:“We’recurrently150householdsevery
NICHE FEATURE: PAUL HARTSHORN
If you feel you could help Mission:Foodbank, or are going through a tough time and need support, don’t hesitate to contact the foodbank directly on 0116 482 4893 or email support@missionfoodbank.org.
rising use of foodbanks
“We can provide a full energy audit of your existing utilities, cross referencing where the market is at the moment, to ensure each client’s individual requirements are met with reduced costs and carbon footprint.” Visit eraenergy.co.uk for advice on utility bills, or to express interest in working with ERA Energy or email ricky@eraenergy.co.uk.
Rising cost of living sees
be able to speak with local businesses about how they can support us to help local people in our communities.”
The county’s foodbanks will experience increased demand in the coming months. Councillor Paul Hartshorn visited Niche Business Award finalists, Mission:Foodbank, to find out more 30 | NICHE
ERA Energy are in your corner WORDS BY TOM YOUNG
I n this post-Brexit,
While we have been fortunate to receive grant funding from local authorities to help purchase food, this is not expected to be sustainable in the There’slong-term.”no doubt that the foodbank is going to need more support from businesses and individuals with the means to help out. “There are operational costs for the foodbank, and we must continue to source finances to continue providing this critical service. We would love to
One entrepreneur’s regret can be another’s lesson. Sharing your stories of adversity can greatly help others Make your move Real Entrepreneurs’ Magazine showcases a careful selection of the East Midlands leading business talent. Industry experts and thought leaders share their stories, triumphs, failures and lessons learnt through their journey to success. Call us today 0116 271 2573 or email info@crossproductions.co.uk MAGAZINE REAL ENTREPRENEURS
THE JUDGES AND FINALISTS OF THE NICHE BUSINESS AWARDS 2022 IN FULL WORDS BY KERRY SMITH
The finalists of the Niche Business Awards 2022 were revealed at a Niche Networking event in July. Finalists and their families, sponsors, ambassadors and other supporters attending the event, which was at De Montfort University’s Innovation Centre, to hear for themselves who had made it to through to the finals. Finalists have been through an extensive application and interview process with the independent judges, who have had their work cut out for them this year. Nominees across 15 categories were whittled down to six semi-finalists and then to three finalists. It’s been a enormous job for the judges and we’d like to thank them for all the time they’ve volunteered to supporting these local awards and SMEs. Over 500 guests are set to be at the Niche Business Awards this year and movie fans among them will no doubt enjoy the Back to the Future theme. With special animated and 3D graphics designed exclusively for Niche Magazine, and plenty of on-theme surprises, this will be an event like no other.Theblack-tie ceremony will be held on September 2 at Athena. The date means that by the time you read this, it’s likely that the winners will have already been announced. Huge congratulations are in order for our winners, as well as to all our nominees and semi-finalists – you all made it an extremely tough competition this year. Nominations for 2023 will open in December.
32 | NICHE
Rutland Cycling Three Point Design BUSINESS GROWTH Sponsored by Torr Waterfield Food UrbanAttractionApothecary London VIP bottles BEST SMALL BUSINESS Sponsored by Ninja HR Ben’s ClarkeKitchenandRoskrow Styling Opticians EMA Training DIGITAL BUSINESS Sponsored by Take Me ShrinkerLoyalFreee-bateDigital EMPLOYER OF THE YEAR Sponsored by Growth Partners Everards of Leicestershire Michael Smith Switchgear The Superbia Group BEST CUSTOMER SERVICE Sponsored by Fraser Stretton Property Group Clarke and Roskrow Styling Opticians Kazzoo StoneygateIT Eye Hospital LEICESTERSHIRE CHARITY OF THE YEAR Sponsored by Mr H IT TheMission:FoodbankLampZinthiyaTrust PROFESSIONAL SERVICES Sponsored by Jerroms Miller Furnley House ShonkiIsin Brothers LTD - Kal Sangra BUSINESSMAN OF THE YEAR Sponsored by BP Legal Gurdev Mattu - Fashion UK Kal Sangra - Kal Sangra - Shonki Brothers Ltd Rik PancholiCommercialPatterson’sLaw BUSINESSWOMAN OF THE YEAR Sponsored by Tilton Conway Emily Smith - Michael Smith Switchgear Sadie Pollard - Charles Bently Sophie Hainsworth - LoyalFree THE JUDGES Aime Armstrong – Kickstart Director and Managing Director at Ninja HR Ian Borley – Chief Executive Officer at Borley Consulting Ltd Matt Bull – Managing Director at ActionCOACH Loughborough Shelley Harvey – Partner at Macintyre Hudson Jake Karia – Managing Director at Jake & Nayns Nicki Robson – Managing Director at Breedon Consulting Emily Smith – Finance, HR and Health and Safety Director at Michael Smith Switchgear Darren Willoughby – Managing Director at 2XL Commercial Finance NICHE | 33
22 | NICHE Hotel£800 Flights£600 There are some things in life worth spending money on. Clarke & Roskrow Styling Opticians –Glasses with Vision. Beachwear£200 Clarke & Roskrow Styling Opticians - 18 Church Street - Market Harborough clarkeandroskrow.co.uk 01858 462 996 hello@clarkeandroskrow.co.uk Sunglasses that turn your styledial up to 11 – PRICELESS! (Ask the team about our flexible payment options).
NICHE FEATURE: CLARKE & ROSKROW
CLEARAVISION
The UK optical market is extremely competitive. If you’re thinking of buying a pair of glasses, there will be certain franchise outlets that leap to mind. As boutique opticians, Clarke & Roskrow know they must add value to stand out, and as finalists for Best Small Business and Best Customer Service in the Niche Business Awards, their approach is working. “Most people’s experience of visiting the optician is a dull, drab, and mundane one. But at Clarke & Roskrow we’ve turned that expectation on its head,” says owner and Principal Optometrist Anthony Clarke. “We want it to be an enjoyable experience; at every point of contact with the client, from them first clicking on the website, to walking out the door with new glasses – and beyond, we want them to feel they’ve received world-class customer service.” Much like the dentist, the optician is often seen as something you know you should do but you don’t really want to. For Anthony, it’s important to exceed expectations and make it memorable. Great customer service adds so much value to your business, but costs very little. “We want people to go: ‘Wow! That was brilliant – it was really enjoyable, really interesting, and I got a beer!’” And yes, they do serve a variety of drinks!Butit’s not just good customer service that makes for a great small business, and Anthony believes the passion of his team is also a key component. “We are a small team of four eyewear enthusiasts, who are dedicated to making our customers look good and feel great through wearing glasses. We’re punching above our weight in a very competitive sector.” In the current climate, there are economic pressures on businesses that are difficult to withstand. While others are cutting costs or even making redundancies, Clarke & Roskrow have their sights set on a different“We’repath.continuing to invest in our team. One of our core values is ‘constant and neverending improvement’ to serve our clients better. We’re also controlling costs by reviewing our operations and being more efficient in how we work.” Despite the need to control costs, Clarke & Roskrow remain committed to their charitable contributions, believing it’s important to be of service to the wider business“We’recommunity.aphilanthropic–wesupportcharities
on a local, regional, and national level. We’ve continued to do this throughout the pandemic, donating over £7k, despite the challenges of the last two and a halfThisyears.”year alone they’ve supported Harborough Hygiene Bank, Leicester Children’s Holidays, and sponsored two puppies to be trained as guide dogs (it costs £12k per year to trainUniqueone). eyewear, world-class customer service, and investment in their team and community. It all adds up to a clear vision for success that’s working very well. Niche eyewear styles can be found at clarkeandroskrow.co.uk. Watch the space for the results of the Niche Business Awards.
For any small business, having your hard work recognised is hugely rewarding. Boutique opticians Clarke & Roskrow are finalists in two categories at this year’s Niche Business Awards. Anthony Clarke told us what sets them apart WORDS BY TOM YOUNG
IT’S NOT JUST COMPONENTALSOHISPASSIONBELIEVESANDBUSINESS,GREATMAKESSERVICECUSTOMERGOODTHATFORASMALLANTHONYTHEOFTEAMISAKEY NICHE | 35
A n accountant’s reputation is their currency. New business hinges upon past success, with happy clients generating new ones. For Imran Sattar, customer experience is at the centre of his business ethos.
“When I first started as an accountant, being part of a franchise really helped me, but as you mature as an accountant, you’re represented by the way you deliver. You and your client relationships become the biggest contributor to your referrals.”
SETTING THE BOARD
Imran has worked in the accounting field for over 20 years. As a full-service practice, Imran has been able to
If I’m going to meet with my clients several times a year, I need a professional space to meet them in. The office is an investment in the future.”
The quest for new clients also calls for a new office, with Imran’s space on Town Hall Square currently being refurbished ahead of its October opening. It follows a trend
NICHE
“The person is more important than the business type. We can help anyone, but if they’re a good partner – open to change and willing to learn – they’ll be a pleasure to work with. They can’t just be driven by HMRC or Companies House’s deadlines – they need to be proactively involved in their accounting and how that can help to strategise growth.” It’s not just his own business that Imran wants to develop – he’d like to see a change across the industry.
“If something’s worked well for me, there’s no reason not to share that information. We can all benefit from shared experience. If we can improve the culture and reputation of accountancy, it’s better for everyone.”
I deal with my clients directly, offering a personal service where I can hold their hand through the complicated elements
Business growth doesn’t just happen. Before any moves are made, the right pieces must be placed on the board – only then are you ready to play the game. The right accountant can help you identify which pieces you need and set them up for you. Imran Sattar already has his own pieces lined up, and can help with yours
“I have been on my own journey of growth and it’s knowledge I can pass onto my clients. My team now offers a full service, including tax and business planning, accounts production, tax compliance, and payroll administration.
NICHE COVER STORY AIMS ACCOUNTANTS
Aheadofthe game | 37 of Imran putting the pieces in place before making a move.
Having helped his clients grow, it’s now Imran’s turn. He’s looking to take his own business to a new level, with new clients to reflect that. He works with mid-level businesses in the Midlands and London, with a keen interest in marketing, professional services and property. However, Imran insists that the type of business is not the most significant factor.
A big believer in improving the overall culture and way of accounting, Imran is willing to share his techniques with his ‘competitors’, doing everything he can to make accounting less daunting for clients.
It’s through this technology that accountancy has been able to evolve – no longer is the finance director’s time person is more important than the business type. We can help anyone, but if they’re a good partner – open to change and willing to learn they’ll be a pleasure to work
“I love helping businesses to grow and improve their culture and financial standing,” says Imran. “I deal with my clients directly, offering a personal service where I can hold their hand through the complicated elements.” After graduating from the London School of Economics, Imran worked in banking until five years ago. It was a lifestyle that didn’t provide enough time for family, so Imran sought to make a change. Two years before he became a business owner, he had the foresight to train himself for the future.“When I started, accountancy was all done in paper form. I recognised that digital was the future and retrained myself in that. I also earned a tax qualification, so by the time I set up on my own, I was fully prepared for the role.” By giving himself the right ingredients prior to making the change, Imran established a recipe he can pass on to his clients: allow the dough to rise before putting it in to bake. In other words, give yourself the foundations for success, before chasing expansion.
“When I was in banking, I worked on mergers, acquisitions, and IPOs for large corporations, so I’ve had experience across all levels of business. This is ideal for a medium-sized company with aspirations for growth, as I already know what their end goal should look like.”
with 38 | NICHE
THE PIECES ARE MOVING Imran’s priority is to make life easier for his clients, eliminating the chore of accounting with the help of cuttingedge technology. Bookkeeping apps like Xero make it easier to keep track of finances, while payment services and receipt capturing software make it easier to take and make payments.
The
curate a client base where he can have the most impact and build positive working relationships. He holds face-toface meetings with his clients at least two to four times a year and is in regular contact the rest of the time.
“I want to help my clients focus on cultivating growth rather than financial hassle. They should be able to enjoy what they’re doing, getting bigger and better, and not pouring hours of their lives into accounts admin.”
–
If you’re looking for ways to instil good controls, manage better cashflow and build a reliable forecast, these are his recommendations.
THE WINNING STRATEGY
spent trawling through paperwork, maintaining record books, and searching for relevant data. Imran’s collection of apps and other software collect this information in realtime, enabling him to focus on what really matters – giving the client the best possible advice.
NICHE COVER STORY AIMS ACCOUNTANTS RECORD KEEPING RECEIPT CAPTURE AND DIAGNOSIS ACCOUNTS RECEIVABLE ACCOUNTS PAYABLE EXPENSE MANAGEMENT MILEAGE TRACKING REPORTING CASH 3-WAYMANAGEMENTFLOWFORECASTINGACCOUNTABILITYCOACH NICHE | 39
EVERY GAME IS DIFFERENT
With the board set, Imran is ready to play at the highest level. The seat across from him is available – are you ready to step up? If you’d like to discuss your financial strategy with Imran, contact him on 0116 215 4700 or through aims.co.uk/accountants/imran-sattar.
You may think accountancy is by the numbers, but you’d be wrong. Accountancy is a living process, with no one-size-fits-all approach – every client has to be tailored to. The last two years have caused a lot of fast learning for the industry, as the impact of Covid caused clients to adjust their financial practices in order to survive. “‘Re-pivoting’ is the favourite word of the moment. There’s been a lot to learn from each client, but fortunately those lessons are transferrable from one to another.”
“If you ask my children what I do, they’d say it’s very boring. But there’s something different every day. It’s more than just making companies compliant with the minimum requirements of HMRC or Companies House – it doesn’t take a gold standard accountant to do that. I go further. When I’m onboarding a client, I really take the time to find out about them and look to their horizons, because what they need today may not be what they want in a few months’ time.”
The advisory-led approach is to look ahead, informed by data in the present. By anticipating the upcoming dates in the financial calendar, Imran acts ahead of time. “It’s important to understand and optimise the client’s cashflow based on what revenue lines are doing well. And we must be cost-conscious, as we don’t want the client spending more than they have.” By setting his clients up with budgets at the start of the year, he is able to measure the client’s performance, ahead of a profit out-turn exercise in the last quarter. After nine months of the financial year, Imran can extrapolate the final three months, and put tax relief measures in place – if you waited until the end of the year, it would be too late, and you’d have to pay more.
It’s this type of advice that makes an accountant invaluable. The client may excel at what they do and the service they offer, but need guidance and support when it comes to running their business. There’s no shame in that, and the assistance is available. Imran often works in partnership with the clients’ business coach, ensuring that any growth plans are designed with pragmatic and realistic targets in mind.
Imran is a firm believer in paperless accounting, making use of apps and software to simplify the process for his clients.
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Due to an easy application process and lack of due diligence, the full impact of the government’s bounce back loans is now becoming apparent, according to John“WeHarlow.aretold there was £11bn worth of fraudulent bounce back loan applications, and we’re seeing the effects now. If your business was struggling before Covid, the loan might’ve kept you going for the last two years, but coming out the other side, the same issues will be waiting, plus rising costs. They have been called ‘Zombie Businesses’ – continuing to survive, but not actually productive. Without Covid, they’d have been wound up two years ago.”
SHELL SCHEME* 3m x 2m SHELL SCHEME* 2m x 2m SPACE ONLY 2m x 2m walls.‘friendly’velcrowithconstructionscheme*Shell Great reasons to attend Love Business EXPO 2023 > Wide range of businesses from across the East Midlands > Find out more about business funding, grants and support > Generate new business opportunities > Source new products and services > Presentation Theatre with inspirational business speakers > Café Networking Hub - reconnect with old contacts Book your Love Business Exhibition Stand today! SAVE THE ThursdayDATE 16th February 2023 Holywell Park Conference Centre • Loughborough £295+VAT£395+VAT£495+VAT Book your FREE Delegate Ticket or Exhibition Stand at www.lovebusinessexpo.co.uk AN EXPO WITH A DIFFERENCE
If you think you’d benefit from early advice, get in touch via mail@harlowinsolvency.co.uk or call John on 0116 275 5021. 2023
NICHE FEATURE: HARLOW INSOLVENCY
“My biggest bugbear is that people don’t take advice early enough. Many dislike the word ‘insolvency’, believe they can solve it themselves, or are just straight-up in denial. If businesses spoke to us sooner, they’d have a better chance of survival.”Harlow Insolvency initially offers free confidential advice, so if you think you might be struggling, don’t hesitate to reach“Weout.might be able to put a rescue plan together and help you avoid an insolvent winding up of the business, disqualification, fine or – in extreme cases – prison.”
One of the biggest mistakes made by struggling businesses is seeking guidance too late. John Harlow of Harlow Insolvency told us more WORDS BY TOM YOUNG
NICHE | 41 tooSpokelate
“Winding-up petitions were suspended during Covid, but now they’re back and we’re also seeing more voluntary liquidations than rescues. If you get a winding-up petition or statutory demand, you should take advice as soon as you can.
The courts don’t like the use of winding-up petitions to pressure debtors to pay up, but creditors are getting tougher.
“If they pay in £2,880 a year, the government will add another £720 for a total of £3,600 per year. Do that for 18 years and by the time the child turns 60, that would have grown to £219,600! And that’s before any additional investment growth.”
“Modern pensions are considered outside of your estate, so the money could potentially transfer to your children, without them needing to pay 40% inheritance tax. This gives pensions an advantage over ISAs. If you passed away, more money would go to your family, tax free.”
You can find financial resources and more information on pensions at dwm.uk.com.
NICHE
When it comes to financial planning, there’s definitely such a thing as starting too late. The sooner you set up your pension, the more comfortable you’ll be when you need it. Kris Amliwala of Designer Wealth Management wants to make it easier to understand WORDS BY TOM YOUNG SOONERTHE YOU START, THE MORE YOU’LL HAVE 42 |
NICHE FEATURE: DESIGNER WEALTH MANAGMENT
youngthemStart It’s possible you haven’t given your pension much thought. If you were automatically signed up to one when you joined your company, your mindset might’ve been: “I’ve got one – that’s good enough for me.” Kris Amliwala thinks differently. Designer Wealth Management likes to remove the formalities typical of financial planning. “I avoid jargon, 100-page spreadsheets, and all the boring stuff,” says Kris. “We like to make it as clear and friendly as possible.”Thiseasy-to-follow, simplified approach is why Kris has been invited onto many podcasts, such as Financial Planner Life and The Kinder Institute of Life Planning He has also been asked to speak at NextGen Planners Global Financial Planning Conference – the largest conference of its kind – two years straight, with his ideas streamed to six continents. Now, he’s turned his attention to a younger audience, raising awareness of some pension features we all should know. “The sooner you start, the more you’ll have. Albert Einstein said: ‘Compound interest is the eighth wonder of the world. He who understands it, earns it; he who doesn’t, pays it.’ This starts with the government giving you 20% tax-relief on personal pension contributions, up to a limit based on your individual circumstance.”It’sworthunderstanding the figures. If you put away £1,000 per year, the government will give you an additional £250 – that helps you build for the future. It’s also an incentive to get set up as soon as you can, as the more years you contribute, the more potential tax-relief you could get. You can’t set up a full pension until you’re 18, but there’s something else that parents can do even sooner. A junior pension can be set up from the day you get your birth certificate. Parents can pay into it on their child’s behalf until they turn 18.
If that wasn’t enough, pensions also have another big advantage: should the worst happen, they’re tax free.
Pete Miller, Head of Corporate Tax at Jerroms Miller Specialist Tax, explains why an Employee Ownership Trust could be the ideal way forward
NICHE FEATURE: JERROMS MILLER
– are clearly continuing to grow in popularity, with the number of UK businesses becoming employee-owned doubling in just two years. Last year was a record year for new EO businesses and, according to latest figures from the Employee Ownership Association, a further 118 joined their ranks in the six months to June 2022.
What is an EOT and why are more businesses choosing this succession planning route? An EOT is a trust created entirely for the purpose of benefitting the employees of the business that it owns. It is also a tax efficient way of transferring control of your business to your staff because, as long as fairly straightforward conditions are met, the sale of the shares to the trust should be free of capital gains tax. EOTs are not designed for a quick sale, but if your planned exit includes measures that safeguard the longer-term future of your business and its employees, then they could be well worth ownershipContinuedconsidering.employeeisencouraged by Government; indeed, EOTs are one area of taxation which enjoys cross-party support. But there are issues you need to know about. For example, what happens if the EOT’s trustees want to sell the business to a third party? Under the rules, this is discouraged by the tax implications, as the trustees will usually have a large capital gains tax liability and any surplus distributed to the employees will attract national insurance contributions and income tax. And, what if one or more of the vendor shareholders stays on as a director of the company they have sold and a trustee of the EOT, potentially causing a conflict of interest? These areas need to be handled carefully and sensitively.Insuch cases, we advise appointing other directors and trustees, usually at least one employee representative and someone independent, to make sure the vendor shareholders do not have control of the company after the sale. The Employee Ownership Association also recommends forming an Employee Council as part of bestFinally,practice.price is often an issue, as the trustees have a legal obligation not to pay too much for the shares. So it is important to have a robust valuation carried out by an experiencedUndertakingteam.an EOT involves HMRC clearances, complex tax issues and looking at how the purchase of the business is financed. At Jerroms Miller Specialist Tax we have wide experience and expertise in advising on EOTs so we are here to help. Readers can email Pete Miller, Head of Corporate Tax on petemiller@jerromsmiller. co.uk or Nick Wright fornickwright@jerromsmiller.co.uk,onmoreinformation.
Selling your business?
EOTs –OwnershipEmployeeTrusts
SUPPORTCROSS-PARTYWHICHOFAREINDEED,GOVERNMENT;BYENCOURAGEDOWNERSHIPEMPLOYEECONTINUEDISEOTSONEAREATAXATIONENJOYS
Why you should consider an Employee Ownership Trust
Would you like your employees to own your business when you sell up?
That’s2025? ages, I have time! Wrong, 2025 might seem like a long way away. But starting April 2025 there will be a forced migration period for all businesses. So, the most cost-effective time to transition is now! Learn more about the switch off by visiting: bttcomms.com/switch-off or call 0330 222 0330 If you are not ready, this is how it could affect yourYourbusines:phone lines won’t work Your Internet will stop working You won’t be able to take card payments Your alarm monitoring will stop working You may lose your existing business phone numbers Be prepared for the switch in advance and ensure your business doesn’t lose vital, potentially costly, connectivity. Are you ready for the big switch off? The UK’s analogue network will be switching to digital in 2025
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PROS OF PROPERTYBUYINGTHOUGH A SSAS PENSION You get to have control and oversight over your property When selling the property, any capital gains won’t be taxed Rent received through the property will be tax-free Tax-relief is applied to company contributions.
THINGS TO BE AWARE OF Pension can only be accessed from age 55 All investments have the potential to decrease in value
A basic transaction that helps organisations to grow has been happening in savvy businesses since the ‘70s, but there are many who still have no clue that it exists BY KERRY SMITH
WE BUSINESSTHEIRGROWINGINGOESTHEREVEHICLEPENSIONTHERE’STOOWNERSBUSINESSWANTREALISEAOUTTHATHANDHANDWITH NICHE | 45
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WHAT IS A SSAS PENSION?
Everyone thinks their business will last forever in their 30s or 40s, but if you want to step back from it in later life, the SSAS is a way to make sure your business continues to generate income for you in Premalretirement.”formed Intrusted Pension Services in 2020, as the pandemic hit. While he says there’s never a good time to start a business, he was able to double up on client meetings via video call, rather than travelling around the country each week. And, being set up by three former Mattioli Woods employees, each with over 10 years of experience in wealth management, Intrusted Pension Services soared through the next two “Supportingyears.clients personally to understand how pension schemes can work for them, we’re able to attend client meetings alongside professional connections who might not be confident enough to discuss the intricacies of SSAS, so we’re happy to become part of their team. Every successful business should have three trusted parties involved: an accountant, a financial advisor, and a pension specialist.”Premal invites any Niche readers to get in touch with their questions on intrustedpensions.comintrustedpensions.comadmin@orvisitforadvice.
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They’re usually set up to allow no more than 12 members of senior staff to build up a sum of money. However, they can be opened up to other workers and family members too. Managed by a company’s directors, the employer and the members of the scheme pay pension contributions. Available to limited companies and partnerships in the UK, they’re used to gain more control over how pensions of the company’s directors are invested. They’re ideal for small and family businesses for succession planning, business continuity, and wealth protection.
uying the building you’re currently renting is one sure-fire way to grow your business and earn from it for the rest of your life. This is according to Premal Prajapati who co-founded Intrusted Pension Services.“Wewant business owners to realise there’s a pension vehicle out there that goes hand in hand with growing their business,” Premal explained. “The SSAS pension scheme, which came out in the ‘70s, allows you to buy commercial property in a tax efficient way which benefits both the company’s and its directors’ pension planning, resulting in substantial tax savings.” It’s the original self-investment pension scheme and stands for Small Self Administered Scheme. SSAS pensions allow a business to invest in commercial property that they operate from. Not only is rent payable, but once you retire or if the business is sold, the rental income can continue from your successor free of tax. And, if the property is later sold, any capital gains won’t be taxed either. “SSAS is sheltered from all those taxes,” Premal added. “Businesses are now looking at a sunnier picture since the pandemic. But what does th at look like in your late 50s?
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NICHE FEATURE: INTRUSTED PENSIONS
Investing propertycommercialin through your pension
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22 | NICHE Are You A AwHomeowneritHoutwill? our ServiceS: ◆ Will Writing ◆ Lasting Power of Attorney ◆ Protection against cost of care ◆ Probate ◆ Trusts nee D H el P? t A l K to A n e XP ert 0116 464 info@paradigm-wills.comparadigm-wills.com7055 Leicester office: Studio 7, Phoenix Square, 7 Burton Street, Leicester LE1 1TB When buying your first home, the avalanche of life-admin that follows can be overwhelming. Mortgage payments, arranging utilities, buying life and property insurance, ordering broadband, and purchasing as much furniture as you can afford. It’s a stressful time, but there’s one more thing you need on your priority list: a will. While not a legal requirement, it’s a sensible thing to put in place. A house is a major asset, and ensuring it’s taken care of in the event of your death is incredibly important. If you’ve purchased with a partner, you’ll most likely want to ensure your share is left to them – if you bought it alone, you’ll need to decide who to leave it to.
Having a will means that – should the worst happen – your loved ones won’t be subjected to additional stress and troubles at an already difficultWithouttime.a will, your property would fall under the rules of intestacy, and could mean your preferred recipients are not actually eligible. Unmarried partners, close friends, and carers would all be ineligible to inherit your estate under these rules. Fortunately, all of that can be avoided by setting up your will as soon as possible.
The engagement ring
WE OFTEN CLIENTSADVISE
NICHE FEATURE: NELSONS
Do you really need a solicitor? Finally, many will question if they need a solicitor for a divorce. While there is no legal requirement for you to appoint a solicitor for your divorce, it is strongly advised. People who attempt to conduct their own divorces are often unaware of the issues it could present in the future.While you may think your relationship is totally severed, there are legal loopholes that could cause problems further down the line that would easily be identified by a legal professional. Therefore, in order to guarantee peace of mind, it’s best to approach an experienced team to ensure that your current and future finances are protected.
Prenups Another question I am often asked is whether a prenuptial agreement is legally binding. While prenuptial agreements are definitely worth having to protect marital assets, they are not strictly legally binding in the UK, particularly if the marriage is long-term and if there are children or dependents involved. However, prenuptial agreements are increasingly being relied on and upheld in divorce if the circumstances are right. This is due to the fact that having one in place can reduce acrimony and increase certainty following the breakdown of a marriage.
We’re also often asked: ‘Is there always a 50/50 split of assets in a divorce?’ Courts in the UK will always start with the basis of a 50/50 split of assets. However, there are several factors that can mean the Court will deviate if it is fair and reasonable to do so, such as:
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The Divorce, Dissolution and Separation Act 2020 came into force on April 6 this year and we’ve seen a rise in divorce applications. To put your mind at ease during a difficult time, here are the answers to questions we commonly receive about marriage and divorce.
If you have been affected by the issues in this article, you can contact Nelsons on 0116 222 6666 for advice.
Divorce applications are reportedly on a dramatic increase following the introduction of the no-fault divorce law. Here, Glynis Wright MBE, partner and solicitor specialising in family law at Nelsons separates divorce fact from fiction TO
◆ The length of the marriage or civil partnership ◆ Children from the marriage or civil partnership ◆ Benefits accrued e.g. pensions ◆ If one person in the relationship stopped working to support the other person; or, ◆ If large amounts of money have been inherited or generated following the separation Divorce timelines Unsurprisingly, the most frequently asked question we receive is: ‘How long will my divorce take?’ There is no hard and fast answer as it will always depend on a host of factors, from how busy the courts are through to how complex your financial matters are. As a starting point, we often advise clients to expect a divorce to take an absolute minimum of six to 12 months.
One question I am often asked is: ‘If I break up with my partner, do I have to return the engagement ring?’ If you break off an engagement or bring your marriage to an end, you may feel a moral obligation to return the ring to your partner. However, the law states that ‘the gift of an engagement ring shall be presumed to be an absolute gift’. The only way this could be challenged is by proving the ring was given under the condition that it should be returned.
myths Marriage&divorce
THE ACT AFFECTS: ● Leases granted on or after June 30, 2022 ● Long leases (exceeding 21 years) for a single dwelling ● Leases granted for a premium (purchase price), and includes where a lease has been changed by a ‘deemed surrender and regrant’ and no premium was required whether your property is affected by calling us
New reform act limits ground rent to a peppercorn Ground rents have been put to an end for most new long residential leasehold properties in England and Wales from June 30 under the Leasehold Reform (Ground Rent) Act 2022. Unfair leasehold practices have damaged the reputation of the leasehold system for years. This new act makes home ownership fairer. For the first time, this act defines ‘peppercorn’ rent – rent that is of low value existing to create a legally binding relationship. The act restricts ground rents on new leases (unless an excepted or non-regulated lease) to a peppercorn rent, effectively restricting these ground rents to zero financial value. There is no obligation on a landlord to charge a peppercorn rent (gov.uk).
Check
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You’ve decided to purchase a residential property with a tenant in situ. ‘Fantastic’, you think, there will be less work in marketing it after completion and you’ll have a ready-made tenant – but, is it that straightforward? BY MANAGING
WORDS
Purchasing a tenanted residential property
If you are looking to become a landlord or extend your property portfolio as a landlord, there are distinct differences between buying an empty property or buying one with a tenant already living there – things can be slightly more complicated. It is important to remember when purchasing a property with a tenant in situ, that you are purchasing the property subject to their existing tenancy agreement, more than likely an Assured Shorthold Tenancy (AST). During part of the conveyancing process, enquiries are raised with the seller’s solicitor on legal and practical points and some of those enquiries will be centered around the existing tenancy agreement.You’llno doubt want to know of any informal arrangements with the tenant, what the tenant currently pays by way of rent and whether they are in arrears (for obvious reasons). You’ll also need to know whether there have been any complaints made against the tenant or whether the tenant has indicated they want to leave the property, otherwise you could be left with a vacant property if they do.
ASSOCIATE KIRSTY ADAMS
It’s not that you will be buying into a troublesome scenario specifically, but it is important to know exactly what already exists and what you need to put in place to protect yourself.
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It is also important to familiarise yourself with the legal requirements when it comes to ASTs; such requirements include a valid Energy Performance Certificate being available along with copies of gas and electrical safety certificates.
Non-compliance on some of these requirements relating to ASTs can affect the validity of the tenancy, which could result in difficulty evicting a tenant in the event eviction is needed.
In a nutshell, buying a property with tenants isn’t entirely straightforward. It doesn’t have to be overly complicated, but calling in some expert advice is wise, just so that you know exactly where the land lies and what you are dealing with.
Find a property law specialist who can guide you through purchasing a property with a tenant in situ, and advise you on our findings during the conveyancing process and what this means for you as the new landlord.Readers can call Kirsty on 0116 319 1110 or email forpattersonscommerciallaw.comkirsty@moreadviceandguidance.
“Barristers are self-employed, so I chose to work only during term time. Even now the kids are older, I rarely work during the school holidays. It’s allowed for greaterLeicestershireflexibility.”
The 2022 Leicestershire Law Society Awards recognised several members of the region’s law scene. Among them was Barrister of the Year, Emma Burden of 2 New Street Chambers. She told us what led to this honour WORDS BY TOM YOUNG 50 | NICHE
On the case
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“2 New Street Chambers is celebrating its centenary, so to have been nominated and go on to win in the same year is very special.”
Law Society’s annual awards recognise the best of the region’s legal practitioners, from entire chambers to individual lawyers and administrative staff. Emma was delighted to have been recognised as Barrister of the Year at the 2022 ceremony in May, feeling it acknowledges her contribution to the legal community, and accumulated years of work in her chosen field.
Providing the best service possible, a positive work environment, and being appreciated for your efforts; these are most people’s professional cornerstones. Barrister of the Year, Emma Burden, began her law career as a trainee in 1994 at 2 New Street Chambers and is still with them to this“Whenday. I started, I covered everything,” says Emma, “but I began to specialise in family law around 20 years ago. I undertake care proceedings – cases where it is suggested children have suffered harm at home and are taken into care.” It’s important and vital work – some of the most serious and complex cases within the field of family law. Trying to achieve the best possible outcome for clients gives Emma a sense of vocation. She always knew that she’d go into a law career, eventually studying at Newcastle University. “I was talking about this recently, because my kids are starting to think about their futures. I can’t remember a time when I didn’t know I was going to be a lawyer. My parents always said I was argumentative! And I was mooting champion at university, winning mock trials and debating exercises.” A seven-year career break was taken while Emma brought up her three children, only returning when her youngest turned three. The thought of going back into full-time work and caring for a toddler is a daunting one, but her position as a barrister made this transition easier.
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Building businessresilienceheatinM any businesses closed their doors during the hot weather this summer, and while many may think installing air conditioning units might be the solution, the energy they use is not. Businesses can turn to more sustainable solutions. ◆ Instal cool and green roofs ◆ Plant trees to provide shade ◆ Instal reflective shields on windows ◆ Place insulation material around hot pipes ◆ Provide ‘rest’ areas and extra breaks for staff ◆ Rejig the office layout to avoid sun patches ◆ Introduce a job rotation schedule ◆ Relax the dress code Summer of UKheatwaves must be a climate wake-up call GreenPieceThe The scientistsfacing,climateasummerexperiencedheatwavesrecord-breakingweintheof2022arestarkwarningofthecrisisweareaccordingto WORDS BY EMILY MILLER 52 | NICHE
The extreme temperatures came in two waves over the summer and in their wake, created drought, wildfires, and stress on health systems.
There were 46 local recording stations which broke records across the country. It wasn’t only the extreme highs that were breaking records though. Minimum temperatures were also extremely high, with 25.8°C being recorded in Kenley in Surrey, breaking the previous record from 1990 by 1.9°C.
“In the future, this kind of heatwaves are going to be normal,” Petteri added. “We will see stronger extremes. We have pumped so much carbon dioxide in the atmosphere that the negative trend will continue for decades. We haven’t been able to reduce our emissions globally.”
On the hazards that come with extreme heat, the scientist commented: “Heatwaves during the height of summer pose a substantial risk to human health and are potentially lethal. This risk is aggravated by climate change, but also by other factors such as an ageing population, urbanisation, changing social structures, and levels of preparedness.”“Thefullimpact is only known after a few weeks, when the mortality figures have been analysed. Effective heat emergency plans, together with accurate weather forecasts such as those issued before this heatwave, reduce impacts and are becoming even more important in light of the rising risks.” Health systems are also pushed to new challenges by heatwaves. Maria Neira, Director of Environment and Health at World Health Organisation (WHO). “When a heatwave goes along with high levels of pollution, it exacerbates respiratory, cardiovascular diseases and conditions, especially in large urban spaces that are not adapted to cope with these high temperatures. “We have been alerting for a long time that climate change is severely affecting human health and therefore taking measures to reach the zero carbon and accelerating the transition to clean renewable sources of energy will be extremely important.” Let us know what your business is doing to achieve net zero status.
Temperatures soared globally in 2022, but here in the UK, we reached serious record-breaking extremes. And, according to a rapid analysis from a group of internationally renowned scientists at World Weather Attribution, this wouldn’t have happened without human-caused climate damage.
“We have broken an all-time high in the UK,” said World Meteorological Organisation (WMO) Secretary-General Professor Petteri Taalas. “Heatwaves will happen more frequently because of climate change. The connection has been clearly demonstrated by the Intergovernmental Panel on Climate Change.”People in Leicestershire knew the struggle of the heatwave back in July. Meanwhile, to the North-East, the bordering county of Lincolnshire reached a staggering 40.3°C, breaching the 40°C mark for the first time ever and breaking the previous record of 38.7°C set in 2019, according to the UK’s Met Office.
LUQEL want to remove 5 billion single-use plastic bottles from the planet by 2026 and reduce carbon emissions from the transportation of mineral water by encouraging businesses to install the new LUQEL water station.
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Leading the drive for sustainability, our new water dispenser will not only improve your sustainability credentials and track your eco-impact, but also remove all impurities including pathogens and nano-plastics and guarantee consistent taste of over thirty mineralised water recipes.
Looking to reduce single-use plastic waste? Book a water tasting
54 | NICHE
BY TOM
“I can’t think of a time they haven’t been able to help, no matter what the request or deadline has been. They go above and beyond to come up with great quality solutions for whatever we need.” Natalie Hunt Leicester Grammar School
The upcoming term will be a proud and significant one for Leicester Grammar School, with their highest ever pupil numbers, and development of programmes with partner schools such as Manor and Gartree High and St Cuthbert’s in Great Glen. They’ll also be working with local charities and community groups, meaning there’s plenty to keep Soar Valley Press busy!
AN INTERVIEW WITH:
Every print job has a story behind it. In this regular feature, our print partner Soar Valley Press introduces Niche Magazine to the Leicester-based people they work with, to absorb the tales from when their projects go to press WORDS YOUNG
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Summer Open E Si ummer Open Ev i
The summer holidays – for students and teachers, a time to relax. But with another school year on the horizon, for those school employees who work outside the classroom, the momentum continues. At Leicester Grammar School, preparations for the autumn term are already underway.Natalie Hunt is the Head of Marketing for Leicester Grammar School (LGS) Trust and also handles LGS admissions. It’s her duty to promote the school’s interests, forge partnerships with other schools, and oversee the production of any print materials required.Withsuch an intense portfolio of responsibility, Natalie is reliant on good business partners to share the burden. Soar Valley Press are one such partner.“Soar Valley Press have creative designers, good pricing and best of all, are very quick to help,” says Natalie. “That’s especially useful when a lot of things we do are last-minute!” You might wonder how much print marketing a school requires, but there’s a variety of needs from fence and pull-up banners to posters, postcards and brochures. Even site signage is handled by SVP. “Very recently everything was incredibly hectic at the end of term, and we needed a few things – a banner and some postcard passports. SVP – as always – turned this around for me within days. Quite often, Dave is kind enough to deliver things to me personally, which says it all really!”
T O B O O TK O B O O K
Tales from the print room
Grants schemes available are: Flat owner-occupiers and people living in rented SmallCharitiesCommercialResidentialpropertiescarparks&WorkplaceAccommodationBusinesses Get in touch 0844 824 50 55 | sales@fuseselectrical.com | fuseselectrical.com Thinking of going electric? Don’t miss out The EV charge point grant is only available until March 2023 The EV charge point grant provides funding of up to 75% towards the cost of installing electric vehicle smart charge points for rentals, landlords and charities. We can install your EV charge point
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It’ll take time – probably another 10 years – for the candidate pool to adapt; I probably won’t see it in my career, but we’ll get there.”
The fall of Throwaway Culture We’ve come full circle. Twenty years ago, if your TV broke, you’d take it to a repair shop. Then it became cheaper to buy a new, upgraded one. Now, having realised the old TV would just go to landfill, people are being more environmentally responsible, and going back to repairs. It’s the same in the motor industry. Specialising in electronic car parts, Nilesh Pancholi has been in the industry for 25 years, running Autotronics for the last 10. Originally having a shop to fit car audio equipment and other electronics, in the last decade, most cars have had those parts pre-fitted as standard. Autotronics focuses on repairing the electrical parts, instead of fitting them. “We never even see the vehicle,” says Nilesh. “The mechanic diagnoses the problem and sends us the part. We fix it and send it back.” It’s proving a successful business model, with Autotronics’ turnover having doubled since last year. They’ve also been seeing upward trends in enquiries. The current version of the company was a matter of assessing what would have longevity for the business.
Starting with just Nilesh and his wife, Bhavika, working out of a bedroom office, the team is now 13 strong, having grown with the business’s“Includingneeds.us,there are probably only five businesses in the UK who can do what we do. The upside is that it’s not a hyper-competitive industry; the downside is we can struggle with recruitment. Until now, newer engineers haven’t needed the skills we require.”
“The mechanical side was becoming less and less, so we had to identify what was relevant to the industry, and the electronics was what interested me.”
NICHE FEATURE: AUTOTRONICS
It’s a generational problem. Everyone who was doing repairs 20 years ago has since retired; those who have been working in the last 20 years haven’t had to do them.“Wetrain pretty much everyone we recruit, and that means it can take six months before they’re profitable for us.
“We need mechanics. Mechanics who can properly diagnose how a part is broken, so that when it reaches us, we already know what the issue is, and can get straight to work.
It’s 20 years since electronics became so cheap that it was easier to replace faulty items than repair them. However, in this age of recycling and environmental concern, repairs are once again being seen as the responsible course of action. Nilesh Pancholi of Autotronics told us more WORDS BY TOM YOUNG
“They can be anywhere, we deal with people all over the UK and beyond. We get a lot of work from Singapore and America –we’re worldwide!”
If you’re interested in partnering with Autotronics or want further information, visit autotronics.co.uk.
In the present, what Autotronics really needs is business partners.
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NICHE FEATURE: SMOOTH
“Following the horrific Grenfell fire, mortgage lenders implemented changes to lending where cladding and fire risks could potentially be an issue to the building.
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“This means that all blocks, six-stories or 18 metres or higher need to possess an EWS1 certificate. In some instances, this might also apply to blocks under six stories if they are deemed of concern.”
With new legislation for landlords of flats, does being a landlord in Leicester really pay? We asked property expert Mitul Gadhia BY EMILY MILLER
ith excellent road links, huge investment in logistics, and being home to one of the UK’s largest cargo airports, the East Midlands has benefited from significant investment from businesses, bringing in an influx of people to the region, making it a desirable place to live.
“The average rent in the East Midlands now sits at £955 per calendar month,” says property expert and Leicester’s Smooth estate agency founder Mitul Gadhia. “New tenancies are often achieved in this region and there is work to be done with existing tenancies to create higher profitability,” he adds.
“Some landlords may think keeping rent low is helping their tenants, and that it may help to retain them. However, tenants can become accustomed to unrealistic rents, and this can decrease the value of a landlord’s investment.”
Investing in property to rent in Leicester is currently a growing trend, with new flat builds, regenerated areas, and plenty in the way of refurbishments in the city. Flat landlords, however, do need to be aware of legislation changes – and one such change can be potentially quite costly for landlords, as Mitul explains.
An EWS1 is difficult to get hold of because of the limited number of qualified professionals who can issue the certificate. Current estimates say it may take several years before all blocks within the requirement are able to obtain one. If selling, re-mortgaging, or buying a flat for rental, you should be aware that it’s not just about cladding. An EWS1 survey will also check the fire system, so you might
Whilst a 4% rise in rent across the East Midlands (ONS) might not be good news for renters, as they find themselves facing one of the highest growth in rents in the last year, Mitul advises landlords to reconsider their rental prices as new regulations mean higher investment costs.
The lowdown on inlandlordingLeicester
struggle to rent your flat if this is not satisfactory and in line with government regulations. New builds are less likely to have cladding issues, however. “A direct reaction to the Grenfell tragedy was that the government banned the use of problematic cladding for blocks over 18 metres. This means that if you’re thinking of selling or buying a flat in a newer block, you are unlikely to faceTheseissues.”added regulations may cause landlords to rethink flat lettings due to added costs and meeting regulations, although Mitul reassures there is still profit to be made in this sector.
“The government has already announced they are supporting more people to become qualified to complete EWS1 surveys and suggestions have been made to relax the criteria for who can issue an EWS1 certificate.
Investing in property to rent in Leicester is currently a growing trend
“And of course, with rentability continuously increasing in the East Midlands, the appeal of becoming a landlord has never been greater.” Get an idea of rental prices at smoothonline.co or call 03333 448 248 for advice on becoming a landlord.
60 | NICHE Dahlia Lace Insert Blouse Joules £64.95 This blouse is adorned with a beautiful handdrawn print. Lipsy Ruched Flat Knee Boot Next £59 Statement Autumnal boots perfect with any outfit. Harbour Long Sleeve Jersey Top Joules £29.95 Jumper season is here. This print is perfect for Autumn. Friends Like These Short Puff Sleeve Shift Dress Next £32 Puff short sleeve jersey stretch shift dress. PicksThe fall fashion shows have given us a lot to look forward to for next season. Here’s a few of our favourite items from local brand Joules Autumn Fashion
The team at the boutique share their picks for the season ahead and help us to get excited about a new seasonal wardrobe.
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DC Boutique’s Autumn Style Guide
CLAIRE TIMSON Role: Shop Assistant I chose this black dress from our new A/W range because I like to wear clothes that can be teamed up with accessories. I like the look and feel of the sheer arms on this dress and the fine fabric; not too heavy a dress for an evening out or lunchtime drinks. Never feel that you have to be too matchy match. If you have a great pair of black shoes, then add a pop of colour with a great colourful bag. I like to wear my accessories boldly and let them do the talking.
Autumn/Winter season is upon us and it’s time to refresh the wardrobe. Taking note of the trends and styles are Leicester’s fashionistas at DC Boutique who have an eye for what works and buy fashionable and wearable clothing for their shop and online boutique
DEBBIE CLARK Role: Buyer I chose the fabulous longline Eddy Blouse by Danish brand Soyaconcept. I love the colours and it can be worn throughout the colder months as a tunic over trousers and boots. I love wearing trainers with dresses too. Try and take the time to make the effort. You don’t need to have a wardrobe packed with clothes, just a nice selection of outfits that make you feel good. Throw away those bobbly and stained old faithfuls that are comfy but make you feel a mess.
JANE MUGGLESTONE Role: Social Media/Shop Assistant I like to wear classic neutral colours so blacks, greys and khakis and then add colour and interest by layering with kimonos or scarves or by adding a statement Investnecklace.ina good pair of faux leather trousers which can be worn time and time again. Team with a comfy jumper, a classic T-shirt and jacket or with a dressy top for parties and nights out. They work equally well with chunky boots or heels and are always my go to option for Autumn styling.
NICHE FEATURE: DC BOUTIQUE
HELEN KNOWLES Role: Shop Assistant I always wear my leather or denim jacket snuggly fitted with a fuller dress as I feel it gives me a better silhouette making for slimmer shoulders and waistlineslimmer.looking As I’m pear shape, I wear pattern on my top half and plain/ darker on my bottom half to draw the eye to my slimmer half. For example, I team black trousers with an animal print top.
October 17-23 sees the return of restaurant week in Leicester, more than 20 restaurants will participate offering 100s of deals for breakfast, lunch and dinner. Take your taste buds for a spin, here are the ones that have already signed up, but keep an eye out at leicesterrestaurantweek.co.uk for more to the
FOODIE THINGS IN LEICESTERSHIRE
GIGGLING SQUID 3-5 ST MARTIN’S SQUARE COURT, LEICESTER LE1 5DF
Foodie
be announced Susie
This light, vibrant restaurant with it’s pretty botanical decor is quite a lively place offering authentic Thai food. Even though they were pretty much fully booked you still felt private as there are a lot of partitions in between tables. When we visited in the evening, the food was tasty and well presented. There was a good choice of starters and after much deliberation we chose Thai Chicken Wings, Mah Kwan Pepper Pork Belly and I had my favorite Chicken Satay, although I was tempted by the Samui Zingy Prawns... and the Yummy Duck Spring Rolls. It was also a struggle choosing the main course, from the water or from the land. Eventually I decided on Thai Melting Beef and Lamb Shank Massaman Curry and Crying Beef were ordered for the others at the table. Again it was all very tasty and looked colourful and inviting. The meats were tender, as stated in the description and the vegetables al dente. Talking of vegetables, I did see that with all the curries and stirfry options (and there were quite a few), you had a choice of having it with chicken, beef, prawn or vegetable, so good for vegetarians too. Vegans are also catered for. Sticky Rice was one of the sides, I always get this when I see it on a menu. I would definitely go back there again and I will be looking out for what deals they will have during the week.
This vibrant restaurant is nestled away at St Martins Square in the city centre. If you want a restaurant that encompasses both flare and flavour, this is one of our favourites. Often you can find you eat the same cuisine over and over so why not try something different with this Argentinian favourite. Sonrisa draws in all the community, and you will find yourself surrounded by families, couples, friends and work colleagues. It really is a hot spot for all to enjoy. Their strapline says it all, ‘Where the soul of Buenos Aries meets the heart of Leicester’. With a range of options jumping off the menu. I enjoyed choosing and sharing a selection of small plates (Comenzar and Mariscous dishes). Eating here with friends and sharing saw me try some delightful dishes that I may not have normally. My top tip for eating here is to try Marucha Flat Iron Bife. Not the first choice many would have but this was cooked to perfection and has converted me!
RUTLAND & DERBY ARMS
14 Hotel St, Leicester LE1 5AW
21 Millstone Ln, Leicester LE1 5JN
It’s not your normal pub grub! This cosy pub has a variety of cocktails and craft beers to taste, and if you are unsure, you can always order thee thirds to see what tickles the tastebuds.TheRutland & Derby is part of the Beautiful Pubs Collective owned by local resident Sam Hagger. Known locally for quality and an experience that makes you want to revisit, I can safely say this was a firm favourite for the team at Niche Magazine during last year’s ‘Restaurant Week’. My favourite dish on the menu has to be the Beef Brisket Poutine. This dish is made up of crispy skin-on French fries, slow cooked beef brisket, Red Leicester, cabernet & veal gravy, pancetta, parsley and sweet & sour red onions.
SONRISA 4 St Martins, Leicester LE1 5DB
KNIGHT & GARTER
Where industrial meets traditional, you’re welcomed by a cosy bar with an array of local beers, wines, and classy champagnes. You walk through what you think is a bookcase and greeted with a light and open restaurant, mixed with the same theme. Guests can enjoy its traditional pub, modern restaurant, or stylish Gallery Bar and indulge in cocktails, evening meals, brunch, or afternoon tea. Some of the menu items can be expensive but well worth the money. Gourmet in style, I chose a mushroom and truffle soup to start, and steak for my main, cooked perfectly to my personal preference. Much of the ingredients are locally sourced and fresh. The Knight & Garter give off a modern impression whilst making you feel at home with quaint décor and classic British dishes.
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64 | NICHE NICHE FEATURE: TWENTY1 New restaurant, Twenty1, opened in July, bringing authentic Indian cuisine to Birstall. Co-owner Prash Barber told us more WORDS BY TOM YOUNG Catch Twenty1 Named after the M1 junction, Twenty1 adds to Leicester’s rich tapestry of culinary excellence, serving classic food, with a twist. “One of the things we noticed,” says co-owner, Prash Barber, “is that when an Indian restaurant becomes more high-end, it tends to sacrifice the authenticity of its food. We wanted to deliver a high-end experience but still have that genuineThat’sconnection.”nottosaythere’s no innovation – Twenty1 is filling a gap in the market by serving South Indian-inspired dishes that feature lobster, duck and squid – something few others in Leicester can offer. “It’s a mix of family recipes and traditional dishes that we researched, like Railway Dhaba. It’s a dish that was invented during the construction of India’s railways, and since we’re on the same site as the Great Central Railway, it was perfect for our Havingmenu.”originally bought the site for another business in July 2021, Prash – along with friend and business partner, Neil Sidhpara – very quickly identified that they had a prime restaurant location and adapted their plans. “We heard there used to be a café here, and it’s so quiet and scenic that we knew it was the perfect location – plus we’ve got our own parking, which really helps!”
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COWANDPLOUGH@STEAMIN-BILLY.CO.UK 0116 2720852 Stoughton Grange, Gartree RD, LE2 2FB OnlineBook
Twenty1 is set to be the first Indian restaurant in the UK to offer NFT membership. It will give those who sign up all the privileges and discounts of restaurant membership, as well as a stock-like ownership of Twenty1’s metaverse portfolio. For those who find that concept overwhelming, there are also cocktails, created by Twenty1’s on-site mixologist. To view the menu or make a reservation, visit twentyoneleicester.co.uk. by the local farm shop and butchery with beef from William Jackson in Market and kitchen garden grown on site Cow and
he Stoughton Grange development in Oadby is coming along nicely with the latest addition to the rural centre, Stoughton Grange Farm Shop, which opened on JulySituated26.
The extensive farm shop offers a new shopping experience for guests who can buy a range of fresh and local produce with an on-site butchery, deli counter, bread from the renowned and local Hambleton Bakery, cakes and biscuits, as well as takeaway coffees and other Stoughtondrinks.Grange Farm Shop will join other businesses at the site, including the newly opened Fazakerley Homeware and Gifts, Lollipops Pottery Studio, Dermacare, Andrew Granger Estate Agents and more.
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Managing Director Billy Allingham, commented: “The development at Stoughton Grange has seen us bring together a number of elements we’ve been working on for some time – the refurbishment of the pub, the revival of the farm park and, of course, the new farm “We’reshop.working with some wonderful local suppliers and are looking forward to offering our customers a fantastic range of products.”
on the land of the former Stoughton Farm Park, the farm shop was opened by Steamin’ Billy, which also operates the neighbouring pub The Cow & Plough. The pub has undergone a full refurbishment and now has a one-acre kitchen garden used to grow salad for their dishes, and as a space to enjoy afternoon tea. Reshaping the Stoughton Grange area into a family destination, Steamin’ Billy will be bringing back elements of the original site with woodland walks and their own mini farm park. Guests will be able to visit alpacas, Shetland ponies, sheep, goats and pigs.
A new farm shop has opened as part of the boutique Stoughton Grange rural centre, here’s what else to expect WORDS BY KERRY SMITH
The shop is on Mondays to Saturdays and Sundays from 10am-4pm.
The regeneration of Stoughton Grange Farm Park
86 | NICHE 0116 286 6600 www.cardamom-lounge.co.uk 58 Leicester Road, Narborough, Leicester LE19 2DG Dine in takeawayora ofTasteindia 15% off when you dine in use code Niche15 Set menu 3 courses Fri & Sat £16.95pp Sun - Thurs £14.95pp Dining in only (Advance Booking) Free home delivery within 4 miles Join us at our two locations: 21 Leicester Road, Blaby, LE8 4GR Everards Meadows, Cooper Way, LE19 2AN Findjennos.co.ukusonsocial media: @jennoscoffee EVERARDS MEADOWS OPEN TILL 9PM WEEKDAYS 66 | NICHE
NICHE FEATURE: CURVE
“It is the green-eyed monster which doth mock the meat it feeds on.” Co-produced by Curve and Frantic Assembly, Artistic Director Scott Graham tells us about his approach to the bard’s treacherous tale WORDS BY LYN GARDNER, EDITED BY TOM YOUNG Shakespeare’s Othello at Curve For the purist, moving Othello’s setting from 16th century Venice to a pub on a run-down Yorkshire housing estate in a post-industrial town might be considered heresy. Yet, despite the update, every single word of this production was written by the great playwright “Shakespeare’shimself.really very good,” says director, Scott Graham, wryly. “It’s 400 years of genius. We feel very lucky to be collaborating with one of the best writers in the world. We never wanted to rewrite Shakespeare, but we did want to do a version of Othello where the world makes the tensions and meanings in the play very clear. If you do that and do it well, then you can sneak the language in under the radar.” The play tells the story of Othello, a black man who – in Shakespeare’s original – has risen up to become a lauded general in the army. In this adaptation, he is the leader of a local gang. His status begins to crack when he marries the daughter of a local white man. Set around the pub pool table, what follows is 110 violently watchable minutes, as jealous gang member Iago – who feels he’s been overlooked and underappreciated – betrays Othello, by convincing him that his young bride Desdemona has been unfaithful. The consequences are tragic. Even though we are regularly told that the bard’s plays continue to have meaning in our contemporary world, Frantic Assembly do understand the stigma, with many people having been put off Shakespeare at school. For Scott, making the play exciting and contemporary is both the challenge and the privilege. Forget the idea of an ancient play in a complex language –Frantic Assembly has sought to make Othello a genuine, racy thriller. “At Frantic, we’ve always been trying to make theatre which feels as if it’s about now. In many ways, I think our approach to Othello feels even more relevant now than it did when we first createdHavingit.” first been staged in 2008, this revival lands in a post-Brexit world
“Looking at the play again, I realised how much of it is about community. At the start of the play, community is working. An outsider, an immigrant, has been welcomed in and risen to the top. But then something happens, and it sparks a darker reaction which allows a slow poison to be dripped into that community and corrupt it. The way it happens so easily is frightening.”
Othello will play at Curve from Monday, September 19 to Saturday, October 1. Tickets are available at curveonline.co.uk, in the box office, or via phone on 0116 242 3595.
with much talk of ‘levelling up’, and where cultural movements like Black Lives Matter and #MeToo have created ripples beneath the surface of daily life.
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Just because autumn is approaching doesn’t mean there aren’t still many great events to check out. We’ve focused our attention on a couple of nights out that you may not have considered WORDS BY TOM YOUNG
The Magic Mic
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FTGU Wrestling
WHAT’S ON IN LEICESTERSHIRE
Upstairs at the Western An open mic night for magicians! If you were hoping for Channing Tatum, you will be disappointed – he’s rubbish at magic. Host Thomas Dixon presents three to four magicians, blending developing amateurs with established professionals trying new material. Showcasing a variety of styles including comedy magic, mentalism, modern illusions, spooky spells and classic card tricks, this night will conjure up some unique experiences. Originally from Santiago, Thomas Dixon is an experienced performer and member of the Magic Circle, having worked all over the UK as the “Charming Chilean”. He uses this monthly showcase to share his passion for all things magical, enchanting a local Leicester audience. If you love magic, this is not to be missed – you never know, you might see the next Penn & Teller!
Sunday, September 18, 5:30pm
Tickets: upstairsatthewestern.com.
Wednesday, September 28 and October 26, 7:30pm
The Elms Social Club, Wigston Sunday, October 23, 4:30pm The Palace Ibstock The FTGU World Title is on the line! This family friendly show may seem a surprise choice to include here, but From The Ground Up Wrestling are an established Leicester promotion, producing events across the county. In the age of WWE, AEW, Impact and New Japan, the grassroots wrestling schools are essential for training the stars of tomorrow. If you’ve never been into wrestling before, don’t think of it as “fake sport” – think of it as a soap opera with a live stunt show. Like so many art-forms, the performers here are storytellers, and fighting in their underwear is their chosen medium.FTGU Wrestling’s head coach, Gareth Harris, founded the school in 2017, based on his knowledge and experience of the traditional British Wrestling Style. He has trained and developed talent that have gone on to work for some of the world’s biggest promotions, including WWE. He has worked on the Stephen Merchant film Fighting with my Family, assisting with choreography and training cast members how to wrestle, including Florence Pugh, Nick Frost and Lena Heady. These guys know what they’re doing!Afun night out for something a little different! The website has news of other shows around Leicestershire. Tickets: ftgu.bigcartel.com or call 07772 695050.
PARTIESCHRISTMASPACKAGEINCLUDES: 1 Clementine Bucks Fizz welcome drink 1 Delicious three course traditional Christmas dinner 1 Professional DJ till midnight 1 Bar open till midnight 1 Festive photos with Charlie Fox printed on site 1 Complimentary parkingFIREWORKSFriday4thNovember2022PLUS:FunfairAttractionsFood&DrinkGatesopen5pmDisplaystartsat7.30pmFriday & Saturday Nights in December *All£39.50ppinclusivedrinkspackagesavailable leicestershireccc.co.uk UptonSteel County Ground, Grace Road, Leicester LE2 8EB To book your place please LASERorchristmas@leicestershireccc.co.ukemail:call01162832128LIGHTDISPLAY
Throw in stalls, refreshments, and a raffle and you’ve got yourself a festival. Here are a few of the events happening this September:
Don’t get cold feet!
On Friday, November 4, Leicester General Hospital will be adding to the Bonfire Night weekend with a sponsored firewalk for the Leicester Hospitals Charity. With the embers reaching 1200 degrees Fahrenheit (649 Celsius), if you’re brave enough to face the hot coals, you can register for £25, and will need a minimum sponsorship pledge of £75. Go to leicesterhospitalscharity.org.uk/event/firewalk to sign up. 68 | NICHE 70 | NICHE
One of the region’s finest annual traditions returns this autumn. So excellent, you might even say they’re “outstanding in their field”. These are some of the county’s best scarecrow festivals WORDS BY TOM YOUNG Some of these festivals are returning for the first time in two years, and it’s great to see them back. The county’s various scarecrow festivals make for a wonderful family day out, exploring a village and seeking out as many straw-filled friends as you can find. The scarecrows are built by residents or community groups, often working to a theme, with visitors given a map or guidebook to follow between displays. It’s countryside creativity at its best!
Central Railway,
aWhatguy! WHAT’S ON IN LEICESTERSHIRE ScarecrowLubenham Festival September 10-11 Lubenham,
Straw poll
Facebook: LubenhamScarecrowFestival ScarecrowThornton Festival September 10-11 Thornton, Coalville, LE67 Facebook: ‘Thornton Scarecrow Festival’ Stoney ScarecrowStantonFestival September 24-25, 10am-4pm Stoney Stanton, LE9 Facebook: ‘Stoney Stanton Scarecrow Hunt 2022’ Sheepy ScarecrowSeptemberTrail 3-4 Sheepy Magna, CV9 Facebook: SheepyScarecrows
Whether you’re taking your kids for the first time, or part of a long-standing family tradition, November 5 will be a lovely opportunity to watch colourful explosions in the sky – with many displays returning for their first time since covid. Just remember to keep your pets safe indoors. Here are some of the annual bonfire and firework displays taking place across Leicestershire. This list is based on previous years, with official details for 2022 unavailable at the time of going to press. Some events may require pre-booking, and some may not be returning post-covid – check local listings/ websites closer to November. Leicester Leicester Racecourse, LE2 Leicestershire County Cricket Club, LE2 Abbey Park, LE4 Market Harborough St Joseph’s Playing Field, LE16 Beauchamp Kibworth & Fleckney Rotary Club, LE8 Sileby Club, LE12 Quorn Quorn Station, Great LE12 LE16
Sileby
Town Cricket
Kibworth
The Smyths “Strangeways 35” at theO2 Scholar Leicester Friday November 18th egarded by some (including the band themselves) as the best Smiths album, before thoughts of hearing the songs live could excite the mind of fans, the band broke up and the album was released to a fan base mourning the loss of their favourite banda band whose iconic status was assured some yearsForbefore.almost 20 years The Smyths have been the prevalent ‘sound’ of The Smiths.Less of a traditional tribute band, The Smyths are a totalexperience of the songs live -played with passion and accuracywith a muscle and energysuggesting just how the Smithsthemselves would sound today.From Glastonbury toInternational Tours, a Smythsshow is an exhilarating two hourescape into a world of nostalgia(for those who were there), aglimpse of what it must havebeen like to experience the thrilland urgency of a Smiths show.‘Strangeways” 35 sees TheSmyths combine the best of theclassic album with a second setof fans’ firm favourites from theiconic cannon of classic albumsand hits.
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Meet you at the front… Here in the Midlands our music scene is growing – post pandemic there is a renewed thirst for live music, and it feels like musicians are once again adding our music venues to their tours with increasingSupportingfrequency.ourgrassroots venues is so important in order to nurture new talent and keep our region on the map for touring musicians – after all a tour doesn’t only support the musicians themselves but the crew behind them and the staff at the venue itself. In the next few months, I intend to be down the front for as many artists as possible – see you there?
The Music Room
For children living with disabilities, finding the right support is vital. Caudwell
and neurodiverse conditions. Every service we deliver is built with the families based on their needs, and the needs of their community. If we don’t have a service – because we’re not the biggest charity, and every penny we spend is gained through fundraising – it can require working through other organisations. We’ll refer children onto them and help with applications.” It’s a selfless approach, that ensures the needs of the child, and their family takes precedence. It’s about working collectively to make the biggest difference. “We’ve got great benefactors who have put their money together with us and other organisations to see that it goes further and fills any potential service gap. We’re also working with universities to train more psychologists, occupational therapists, and other roles we all know we need more of.” They also work with businesses to develop their equality, diversity and inclusion – it helps both society and their bottom line. “If you understand people, your business will be more intuitive, and you’ll earn more money. It’s more than just ticking boxes – it’s about how you employ people, how you interview people, and what kind of building you work in. We want businesses to create an environment where everyone can thrive.”
Children is a national charity with a local heart, aiming to bring assistance to families in need, and give children the best possible future. CEO
Trudi Beswick has been CEO of Caudwell Children since its inception in 2000. As they have to date supported over 700 types of conditions, for Trudi, it’s not about one organisation – it’s about nationwide collaboration with other organisations to ensure every need is met.
“We support young people across the country –including Leicester. We ensure that the children and families are reaching their own goals that they’ve set themselves. What we do is about providing support and creating new services that enable children to achieve their ambitions.”
NICHE FEATURE: CAUDWELL CHILDREN
The charity works with young people aged 0-25, Caudwell Children helps them throughout childhood. The children are encouraged not to accept limitations, with many going on to international sporting competitions, careers in the arts, or whatever else they wish to do.
N o matter what challenges we face in life, we all need support to overcome them. For children with disabilities, challenges can be more apparent, but great work is being done to change that. Leicestershire and Rutland have nearly 22,000 children with disabilities or special education needs (Leicester City Council, April 2020). This makes up 13.7% of our overall school population, which is just under the national average of 14.8%.
“We’re a pan-disability charity, supporting both physical
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Creating new pathways
Trudi Beswick told us more WORDS BY TOM YOUNG
Alongside the ball, Caudwell Children produces a lot of fantastic fundraising events, with the goal of making them enjoyable for those who attend. “We hold dinners, we’ve got bike ride challenges, you can run the marathon for us… It’s a matter of making it fun, so people actually want to be part of it. We don’t just take the money – we make you part of the purple family. We want to see you “Despiteagain.the economic situation, we have to keep working to fundraise, stay positive, and find the best, most effective use of the money we have.”
Another success story comes from Tilly, a young adult with spinal muscular atrophy who is now working her dream job.
While their full range of services includes diagnosis, interventions, research, providing equipment, treatments, therapies, and more, one of the biggest impacts Caudwell Children can have on society is to promote a positive image of disability, encouraging the world to see the child, and not the disability.“Weencourage our kids to get involved in competitive sport – sometimes by getting them sporting wheelchairs or other assistance. Some have gone on to compete at the Paralympics and the Commonwealth Games.
“Paralympic gold-medallist Lee Pearson works with the charity. His message to the kids is: ‘Yes, I have a disability, but I also have 14 gold medals. If I can do this, so can you.’”
“We met Tilly when she was four and she wasn’t expected to live beyond her eighth birthday. Now aged 22, she’s studying at Stanford University, one of America’s most prestigious universities, and has just got a job working for Disney. It’s a phenomenal achievement. She’s super intelligent, and it’s an absolutely huge achievement for her. And recently, she become a trustee of our charity – the first beneficiary to hold such a vital position at Caudwell Children, from former child ambassador to now trustee. This just goes to show how any child can achieve what they want to achieve. We support them to realise their ambitions.” With the charity led by the needs of the children and their families. Trudi has made sure that their voices are heard.
Small changes,big dreams
“Our original logo was a fictional character known as Tweaky, and we’d had it for 10 years. The kids said: ‘That doesn’t really represent us, can we redesign it?’ We said: ‘Absolutely!’, and they went away and designed a purple butterfly with a smiley face. We asked why they’d gone for that, and they said: ‘When we get in touch with the charity, we’re in a chrysalis, and you give us wings and teach us to fly.’
It’s a big vision, but it’s working. The success of the charity is told through the stories of the people it’s helped.Oneisof a child who received a height-adjustable wheelchair that enabled them to independently lower themself to the ground to touch the grass for the first time and to stand at the same eye level as his classmates – it may sound like a small thing, but for the child, it was life-changing.
Families can find help and advice at caudwellchildren.com if they need help with diagnosing autism, equipment, services, or helping their young ones to create new opportunities through life. support contacting them on 0345 300 1348 or visiting caudwellchildren.com
for support on any of the following: ◆ Autism assessments ◆ Sensory packs that help disabled children ◆ Treatments and therapies ◆ Equipment and wheelchairs ◆ Sports equipment ◆ Short breaks and holidays ◆ Family support ◆ Digital and employment support ◆ Warm Homes initiative NICHE | 73 The success of the charity is told through the stories of the people it’s helped
Get
Access Caudwell Children’s services by
“One of our fundraising balls at the time was called the Legend’s Ball, but we were so moved by that, we renamed it the Butterfly Ball – again, at the children’s request.”
disabilities as well, which are not widely catered to under current legislation. The centre’s features include quiet pods, a colour wall (where they can pick their own lighting scheme), views of woodland (where they can go on therapeutic walks), and muchTrudimore.runs the organisation from the heart. She is also a good friend and is very passionate about helping children with autism and other disabilities. We are proud of her and the entire team, the volunteers and the donors who make this organisation run.
We asked Vic Sethi – long-time supporter and owner of Leicester-based business, Anand International – why he believes in the charity’s work The Anand and Sethi family have been supporting the Caudwell Children for over five years. We like to promote the charity nationwide as they specialise in changing the future of disabled and autistic children. They provide diagnoses, equipment, services and support to help children in leading an active life. Onehundred per cent of the donations go directly towards changing the children’s lives, as the cost of running the organisation is covered by a kind benefactor – and our good friend – John Caudwell. Since being founded in 2000, Caudwell Children has helped more than 50,000 disabled children with over 700 medical conditions, providing more than £45m’s worth of services.Ibelieve people need to know that the award-winning Caudwell International Children’s Centre (CICC) is the UK’s first purpose-built centre for multi-disciplinary therapy programs for childhood disability and research of neurodevelopmental conditions. The CICC required over ten years of conceiving, planning and creation, at a cost of £18m, with over half that figure contributed by John Caudwell himself.
The ConnectionLeicester
Trudi Beswick CEO of Caudwell Children was instrumental in the design and project management of this state-of-the-art facility, ensuring the needs of children and families were at the heart of every decision she made. The centre is built with autistic children in mind, and the CICC surpasses current UK accessibility standards by not only considering physical disabilities but neuro-divergent WITH ROXIE IN WILD GARDEN JOHN CAUDWELL WITH HIS PARTNER MODESTA VZESNIAUSKAITEA AND THEIR SON WILLIAM
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NICHE FEATURE: CAUDWELL CHILDREN
We want you to nominate the individuals and voluntary organisations that you feel have made a difference. City Charity of the Year County Charity of the Year Rutland Charity of the Year Social Enterprise of the Year Volunteer-Led Organisation of the Year Trustee of the Year Volunteer of the Year Inspiring Leader of the Year valonline.org.uk/valawards NOMINATIONS CLOSE: 25 AUGUST 2022, 4pm EVENT SPONSORED BY: THE VAL AW ARDS 2022 7pm WINSTANLEY HOUSE, HINCKLEY RD, LEICESTER LE3 1HX 19SHOWFASHIONSUMMER 2022SEPTEMBER RAISING FUNDS FOR THE ZINTHIYA TRUST TICKETS£5
Interested in becoming a volunteer? Find out more at warningzone.org.uk/volunteer.MorningsidePharmaceuticalsispleased
f the announcement above caught your attention, then volunteering at Warning Zone, a charity supported by Dr Nik Kotecha’s Randal Charitable Foundation, could be the fulfilling answer. The charity works with young people aged 10 and 11, providing interactive information and support on a variety of risks to safety that affect this age group as they make the transition from primary to secondary education. The aim is to educate young people on risks they will face, ensuring they don’t enter the criminal justice system or come to any harm. They cover many areas including peer pressure, resilience to coercion, and talking to a trusted adult in a way that has a lasting, positive impact on theirAspectslives. of online safety are explored, including cyberbullying, grooming, gaming, and sharing images on social media as well as navigating and cultivating ideas about healthy relationships. By working with Warning Zone, volunteers deliver vital messages, making a real difference to young people’s lives – but in addition, they increase their own confidence and transferrable skill sets. After full training and support, volunteers will be able to work flexibly, committing from just a few sessions a month to as many as they choose. Volunteers guide small groups of children around the lifelike scenarios, talking with the young people to educate and support them on issues they faceWarningtoday.
NICHE FEATURE: WARNING ZONE Warning Zone is looking for new volunteers to join them in delivering vital safety education to school children WORDS BY EMILY MILLER 76 | NICHE
to gift this space to help raise awareness of the amazing work of Warning Zone, as part of their support for charities and the local community
Children’s safety charity seeks volunteers I
Zone is looking for individual volunteers, corporate sponsorships and fundraising assistance from the people of Leicestershire who want to make a real difference to their local community – could that be you?
totrainingPre-employmentprogrammesmeetyourskillsgap For more information call: 0116 251 4747 or info@shamawomenscentre.co.ukemail: Our qualified counsellors offer: We provide a range of services to Businesses: Help you find the right people for your organisation www.shamawomenscentre.co.uk Counselling services for anxiety, depression and healthProvidewellbeingBespokebereavementworkforcecheckstailoredmentalworkshops You can also access our mental health workshops on our website and receive a free resource pack
SanaMente Hypnotherapy
NICHE | 77 Charity Forum
SHE LAUNCHEDBUSINESSINSPIRESPLAYBOX
The Zinthiya Trust is celebrating the successful delivery of its recent She Inspires business and enterprise programme, aimed at supporting women and encouraging women to get into business.TheShe Inspires Business Playbox, which is delivered by a local consortium of expert partners led by The Zinthiya Trust, received funding from Leicester City Council as part of the Government’s Community Renewal Fund. So far, over 100 women have been supported to access seed funding, training, workshops, networking, expert businesses coaching and employability advice.
Zinthiya Ganeshpanchan
The first location is part of a new partnership with Louchea Rose, located at 29 Loseby Lane, in the heart of Leicester.
Founder and CEO of She Inspires(Global)
Founder Zinthiya Ganeshpanchan said: “The running costs of retail spaces for new start-ups can be an expensive move when you’re starting out; this will provide those crucial first opportunities for retail routes to market, as well as supporting retailers with additional reasons to bring new people into their retailPartenvironments.”oftheenterprise programme’s legacy is the need to continue to offer support to women starting out in business from September 2022 onwards. She Inspires will continue to offer business and enterprise support as well as developing several partnerships with local retailers to offer a number of dedicated She Inspires pop-up retail spaces. These retail locations will be made available to women starting out in business as a way of helping them get their products to market, gather market research and test the market with their business ideas.
Several individuals have taken up the opportunity to sell their products such as candles, stationary, woodcraft, jewellery and handmade ceramics from the space.
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The Bridge support businesses to achieve environmental, social and governance targets and become an employer of choice BRAND AWARENESS Businesses get their logo on The Bridge website, and promotion to their 1.7k social media following VIP TREATMENT Businesses receive monthly newsletters, quarterly business meetings, and exclusive access to brand new opportunities Available to women starting out in business Providing spaces for you to market your products, gather market research and test your ideas. Visit our first pop-up store at 29 Loseby Lane, Leicester info@sheinspiresglobal.org.uk | sheinspiresglobal.org.uk | 12 Bishop Street, Leicester, LE1 6AF She pop-upInspiresretail spaces Continuing to offer support for women starting out in business If you think we can help you call us on 0116 482 6598
H
of joining The Bridge 2
The Bridge has launched a new networking collaboration, with many high-profile Leicestershire businesses already signed up WORDS EMILY MILLER
omelessness charity The Bridge (East Midlands) has launched ‘The Bridge 2 Collaboration’: a network that invites businesses to bring together their knowledge, expertise, and generosity to ensure we all have a safe place to call home, whilst also offering exclusive offers to build, nurture and promote their businesses. In April 2020 to March 2021, The Bridge (East Midlands) worked with 6,202 individuals or families across the East Midlands. From these referrals, 92% of their beneficiaries’ homelessness was prevented or resolved by working together with them and the local community. The networking group will see businesses and charities work together to share their expertise and knowledge, together tackling the challenges in our local communities. Existing members include Cross Productions, HSBC, Hinckley & Rugby Building Society, Loc8Me, Jay Webb Consultancy Services Ltd and Weatherwise Services. The next Bridge 2 Collaboration event ‘Our Place to Call Home’ will be held on September 20 at 12:30-2pm. The networking lunch will be located in a stunning contemporary industrial loft in the heart of Loughborough donated by their members Loc8Me. The ticket price – available to buy at parcelequivalentthe-bridge-2-collaborationthebridge-eastmidlands.org.uk/–isthecostofanemergencyfoodforTheBridgebeneficiaries.
BY
networkingNew group to help local charity
Business benefits ESGCollaborationDEVELOPMENT
Creating opportunities for young people with disabilities is the centrepiece of Menphys’ goal. They’re looking to raise funds through a business club with a sporting twist WORDS BY TOM YOUNG THE FUNDS
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M enphys provides a range of holistic, impartial and empowering specialist services for children and young people with disabilities and their families. Its mission is to deliver a quality service that enables their voices and values their views. In 2021, 71% of families surveyed told Menphys that their young person, who has a disability or additional needs, did not partake in any sport or physical activity outside of school hours. To address this, the charity, which works with children and young people across Leicester, Leicestershire and Rutland, began to create afterschool and holiday sports clubs in partnership with the likes of Leicester City Football Club and Leicester Riders to address this issue. To help fund the activities, they created The Menphys Sports Club, a charity business club with a sporting twist, members can expect four exclusive, quarterly events with local, national, and international sports professionals. Previous guests include former England striker Emile Heskey, Paralympic gold medallist Richard Whitehead MBE, and Premiership Rugby winner HarryTheWells.events include a twocourse meal and provide a fantastic chance to network with other club and community members. There are also VIP opportunities, upgrades, members prize draws and other promotional opportunities. The funds raised allow Menphys to continue its vital, life-changing work. The benefits of sport and activity in children’s physical, mental, social, and emotional development are well documented. For disabled children, it’s also been shown to have cognitive benefits, improved learning ability and better grade attainment. The sign-up form and more information are available online at menphyssportsclub.com.
RAISED WORKLIFE-CHANGINGTHEIRCONTINUEMENPHYSALLOWTOVITAL,
It’s in the game
This talked-about summer ball returned on July 1 after a two-year break, with The Zinthiya Trust as the event’s headline charity.
Furnley House Foundation Summer Ball
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The black-tie extravaganza – complete with saxophonist, a live performance from local rock band The Atlantics, casino games, and guest appearance from TV chef Kwoklyn Wan – took place at the Marriott Hotel in Leicester, feeding guests a three-course meal and providing a charity auction and raffle. Together, the event raised a whopping total of £48,500 which will go towards The Zinthiya Trust as well as Falcon Support Services, Hope Against Cancer, Lamp, and The Rural Community Council (Leicestershire & Rutland).
Stefan Fura, Founder of Furnley House and Trustee of the Furnley House Foundation said: “We’re very excited to be back with our Summer Ball. The Zinthiya Trust impressed us by the wide ranging nature of the support they offer and the funds raised at the ball will go towards supporting some of the most vulnerable people in society.”
More than 400 business leaders from across Derbyshire, Leicestershire and Nottinghamshire attended a black-tie gala dinner at Heathland Grove in Derbyshire on June 30. Deputy Chief Medical Officer for England Sir Jonathan Van-Tam was the keynote speaker for the event, offering thoughts on the importance of authenticity. Sir Jonathan was a regular fixture at televised press conferences during the Covid-19 pandemic, and is regarded as one of Britain’s most high-profile scientists.
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East Midlands Chamber of Commerce Annual Dinner said. “I see it the other way – success is in not talking science and actually turning it into a lived experience for the person who needs the information.”
The Annual Dinner raised funds for three charities that EMC president Lindsey Williams had nominated for 2022 – Focus, Nottinghamshire Wildlife Trust, and Treetops Hospice.Lindsey also spoke at the event, highlighting the work done by EMC’s young professionals’ network, Generation Next, ahead of its second annual awards – which took place on July 14. She also celebrated the 25th anniversary of the Enterprising Women’s Network.
“Too many scientists believe it’s their job to be erudite and scientific in terms of their communication,” Sir Jonathan
INTELLECTUAL LIFE: What do you geek out on? True Crime stories. I’m fascinated by the investigation process.
Noteworthy: Worked in Dubai as a Leadership Training Specialist for Emirates Airline. Nineteen years with Leicester Tigers – last two and a half as CEO. One of only two female chief executives in the league
CAREER: What’s the worst part about your job? Losing. It’s hideous. Whatever happens at the weekend –win, lose or draw – I have to come in on Monday and gear everybody up for the week ahead; it’s always harder if we’ve lost.
CREATIVE LIFE: Outside of work, what did you last ‘create’? My sister is an award-winning interior designer, and she got all the creative genes!
FAMILY LIFE: What’s your most fond memory from childhood? We used to go on camping holidays to France. It would be dad driving us there and then having to hammer tent pegs into completely solid ground at the campsite.
Directors, specialist, CEOs, MBEs, PhD holders, and other higher ups… they’re all people you might meet in the boardroom. It’s a professional space where best behaviour is upheld. But these successful types are good people too! They have lives and we want to know what goes on in them. We squeeze answers out of them on subjects you wouldn’t normally discuss in the boardroom To get a well-rounded feel for our interviewee, our questions are based on Vishen Lakhiani’s 12 Areas of Life Balance
LOVE RELATIONSHIPS: What’s your best relationship advice? If you’ve been clothes shopping, sneak it into the house, hang it in your wardrobe and don’t wear it for a while. Then when you bring it out, pretend you’ve had it for months. I hope my husband doesn’t read this!
SPIRITUAL LIFE: Which of life’s mysteries keep you up at night? What comes next? Is there an afterlife? I was brought up Catholic, yet I’ve been lucky enough to learn about so many different cultures, through working in Dubai and living in Leicester, so all the different ideas and viewpoints are fascinating.
ENVIRONMENT: Where would your nearest and dearest look for you? Cornwall. I got married there, and it’s my go-to place to relax; I feel my shoulders dropping as soon as I arrive.
HEALTH AND FITNESS: What’s your unhealthiest habit? I’m a crisp connoisseur. I’m from Leicester, the home of Walkers, so it’s inevitable!
Andrea Pinchen CEO, Leicester Tigers
YOU WOULDN’T HEAR IT IN
ADVENTURES: What’s the craziest thing you’ve done? I once was on stage with The Temptations and sang ‘My Girl’ in front of 10,000 people. They dragged me up on stage, checked I knew the words, and off we went.
FRIENDSHIPS: How would you describe yourself as a friend? Loyal, trustworthy, supportive.
COMMUNITY LIFE: Which political topic are you most interested in right now? Diversity and inclusion. My interest is led by what the club does, but seeing it in action – sharing culture and breaking down barriers – is fantastic. Rugby has often been seen as traditional and elitist, but it’s not, and we need to ensure we’re doing all we can to welcome everyone in.
SKILLS: Weirdly good at anything? My previous career turned me into a fount of knowledge about hijacking and bomb threats to train airlines how to deal with them, so I’m weirdly good at that!
PROFILE: WORDS BY TOM YOUNG
Age: From:55Leicester City Centre
Without the talented, hard working music creators, they’re just instruments... By purchasing TheMusicLicence you are supporting the future of music by ensuring those people who write, perform, compose, record or publish music are fairly paid for their work. Support the future of music! 0800 0868 798 (Mon - Fri, 8am-6pm) pplprs.co.uk
