We know the way
1
55 years “Nivi: a brand, a company, a history of tradition. Nivi Group still fosters its age-old values: a passion for work and customer care. A success story built on a passion for achieving excellence.�
Our history, since 1960 From Nivi Credit S.r.l. to Nivi Group S.p.A. Holding
From Nivi Credit S.r.l. to Nivi Group S.p.A. Holding. After a 30-year career with the Italian Finance Police Force, Vito Nicosia founded Nivi in 1960. Over the years Nivi has grown thanks to its ability to interpret market challenges and the needs of its clients establishing itself as a leading company in providing services dedicated to Private Companies and Public Administration. In 1989, thanks to the increasing number of its clients, Nivi becomes Nivi Credit.
• Nivi Credit S.r.l. headquartered in Florence, was founded in 1989 • Nivi Gestiones España S.L. headquartered in Madrid, was founded in 2010 • Nivi Gestiones Mexicana S. de R.L. headquartered in Mexico City, was founded in 2013 • Nivi Usa Inc. based in Chicago, founded in 2013 • Nivi Uk Management based in London, founded in 2013 • Nivi Green, S.u.r.l. headquartered in Florence, was founded in 2014 • Quantic Research S.u.r.l. headquartered in Rome was founded in 2015
Over the years, Nivi Credit, always with an eye to new technologies, has diversified its own core business becoming part of the Holding Nivi Group SpA. Today, Nivi Group, a constantly growing company of international standing, efficiently operates in three different market fields: • Security Solutions • The Smart City • Services
Florence Florence
Madrid Chicago
Mexico City
London
Florence
®
Rome
• Nivi City S.a.g.l. headquartered in Lugano, was founded in 2015 Lugano
7
Nivi Group S.p.A. About us
Quality, responsibility and passion for innovation are only some of the values that distinguish our Group. The commitment for excellence and the full clients satisfaction leaded Nivi Group to obtain UNI EN ISO, 9001:2008 Quality Management System and ISO/IEC 27001:2013. Nivi Group counts on a team of professionals and specialized technicians, able to offer cutting edge services and solutions in the following services:
SECURITY - The solutions meet the security and territory control requirements in both civil and military contexts. Thanks to the Company’s knowhow and as a result of a consolidated experience, Nivi Group offers innovative solutions integrable in pre-existing systems. THE SMART CITY - These new solutions are designed for both private Companies and Public Administration willing to broaden their visibility as well as their market. These solutions will allow to increase and to improve the quality of services in a Smart City perspective.
SERVICES - Our services in both public and private credit management lean on well-established operational processes. They also offer a range of complete and recognized solutions at a national and international level. We hereunder illustrate some of our main solutions.
9
Security Solutions
Touch&Control Solution A new generation multi-user and multi-touch solution
T&C Solution is a new generation solution, based on NUI (Natural User Interface) technology. This technology allows to simplify the analysis and the understanding of an event through a coherent and usable representation of both data and information flows, coming from different sources. Thanks to a unique multi-touch and multi-user environment, allowing display and interaction, it will be possible to geo-localize the acquired data, to represent information on different 2D/3D graphical levels elaborated through analysis algorithms. Any element or multimedia content can be used and shared through a simple gesture.
ADVANTAGES • Natural interaction with the system: allowing to manage data with a simple touch, thanks to a an intuitive and user-friendly graphical interface • Standardization of processes: allowing a better control and better planning of activities • Return On Investment (ROI): guarantying the expected ROI in terms of activities and resources through the global optimization of processes
T&C Solution, a modular and scalable solution simplifies the complete analysis of any phenomenon. It also increases the daily operational efficiency, enabling the user to go through a unique and exciting interactive experience. This solution, meeting the different needs of the Public Administration and companies, may be applied to the following fields: • Defense (management of land and maritime territories) • Security (civil, military and governmental contexts) • Smart Cities (management of smart parking, App and systems for mobility, electric charging stations) • GIS (electric, water, gas, transports) • Retail (points of sale, logistics) • Training (scientific and technological)
13
N - Gis A reliable geo-localization system
N-Gis is the innovative solution developed by Nivi Group to meet the needs of high precision geolocalization in closed environments, where GPS is not available. N-Gis is equipped with N-Sensor, a sensory system based on Bluetooth 4.0 technology allowing to calculate in real time the position, the acceleration and the movements of any item or person. N-Sensor works through satellites (installed inside and outside the area to be controlled), able to provide the position in both 2D and 3D, with an accuracy of 30 cm. Every item is tracked through a TAG allowing the control center to be constantly updated about the item’s position.
ADVANTAGES • Higher level of public security • Higher level of security inside a building • 2D/3D Representation of acquired data • Planning of interventions • Sending of alerts in real time to operators for a rapid intervention • Highest control with low management costs
In particular, a special bracelet was created in order to reinforce prisoners control. This bracelet is irremovable and equipped with a warning in case of unauthorized removal. IMPLEMENTATION CONTEXTS • Prisons • Airports • Harbours • Museums • Libraries • Schools • Malls • Hospitals and medical centers
15
Nivi Group e Semeion This partnership aims to develop the research of mathematical algorithms to be applied to real issues in order to offer unique solutions Nivi Group in collaboration with Semeion - Research Center of Communication Sciences, based in Rome - studies, analyzes and develops highly technological solutions.
The partnership between Nivi Group and Semeion has led to new solutions that can easily be integrated in T&C Solution and also applied to a Smart City context.:
Semeion Research Center is a scientific structure created in 1985, with legal personality recognized in 1991, by the Ministry of Education, University and Research (Ministero Dell’Istruzione, dell’Università e della Ricerca - MIUR), whose director is Professor Paolo Massimo Buscema. From 2005, Semeion is included in the list of Special Scientific Institutes (Istituti Scientifici Speciali) of MIUR. From 2006, Semeion is also one of the beneficiaries of 5x1000 for the Research (Italian law under which Italian taxpayers can choose to whom devolve a compulsory 5 ‰ = 0.5% -“five per thousand”- from their annual income tax return). Semeion’s activities are mainly focused on basic and experimental research in the field of Artificial Intelligence in order to discover and experiment new mathematical models and algorithms (able to emulate/simulate complex natural and cognitive phenomena). In particular, Semeion focuses on the conception and the development of Adaptive Artificial Systems based on an Artificial neural networking and Evolutionary Algorithms. The applied research is the operational consequence of scientific discoveries when the mathematical algorithms face actual issues to offer solutions aimed at improving the state of the art. Semeion obtained its most important results in the following fields: a. Medical sector: Semeion proposes innovative models for the analysis of clinical data and algorithms allowing to improve the diagnostic imaging for specific pathologies; b. Security sector: Semeion produces analysis able to extract hidden information about criminal events from a database; c. Environment and territory: through analysis models for the prediction of seismic events and for the study of landslides.
• TWC predictive algorithms can be applied to different contexts: medical, military and investigative fields. • Smart Traffic lights: system based on an algorithm that allows to control and optimize the traffic flow on different traffic lights intersections. The systems also enables a more fluid circulation, a traffic decrease and a reduction of the number of possible road accidents. • Crowd control: thanks to specific algorithms, it will be possible to promptly identify, register, report and neutralize individuals and/or groups of individuals with abnormal behaviors within a crowd. • Natural Disasters: through predictive algorithms based on pre-existing data provided by sensorial and monitoring systems, it will possible to predict possible natural disasters. • AWIT Budget Comparisons and Analysis: through the implementation of algorithms, this solution allows Analysis, Study and Support for the use of AWIT systems aimed at the comparison of companies budgets. The systems also enables the identification of the relevant indicators and the study of their behavior over time, in order to understand in which direction the company is going. It will also be possible to identify the most appropriate remedy.
17
SSPE - Penitentiary Security Solution Solutions for the improvement of the Public Security System at an international level SSPE - a modular and integrable solution allowing to automate any management and control procedure in a unique platform: from the control of inmates and surveillance staff to the administrative management of the structure; from the protection of individuals within the prison to the correct rehabilitation of prisoners into society.
ADVANTAGES
SSPE is associated to the following solutions:
• Parameterisation and unification of operational standards and procedures
• N-GIS, geo-localization and control of individuals within the penitentiary
• Flexibility and scalability in the management of future needs
• Modernization of prisons • Highest perimeters control (Intrusion, Escape, Block House) • Integration of pre-existing computer and control systems
• T&C Solution which allows the management and the control of any event in a unique interface SSPE is a complete and innovative solution that enables the modernization of a prison and the fulfillment of any present and future need in the field of security. SSPE can be perfectly integrated with existing technologies. Through limited investments and targeted measures, the system will allow the implementation of an efficient prison policy.
19
The Smart City
N - Parking An innovative solution for sustainable mobility Nivi Group offers a range of solutions for an intelligent management of parking places in a Smart city and Smart Environment perspective. This solution, designed to help people to find a parking place, shall contribute to reduce traffic congestion by improving the management of parking facilities. It also gives a strong support to the competent Authorities in case of traffic violation. N-Parking can be integrated with T&C Solution. Such a system allows a global management of the parking facility from a unique working position: geolocalization, status of sensors and parking-meters, processing of reports and statistics related to parking periods, payments and much more.
ADVANTAGES • Payment App through electronic wallet • Geo-localization and visualization of free parking places through Infomobility App • Payment of actual parking period through SMS, Smart Card, credit card, cash money • Extension of parking period from any parking-meter • Fixed and predefined costs of the outsourcing service
The solutions are: N-PARKING Sensors embedded into the ground of both “on street” and “off street” parking facilities enable to detect the occupation and the possible availability of parking places providing information in real time on mobile devices or on variable message signs. WEBCAM PARKING A video equipment allows to detect the presence of vehicles and enables the control of free parking areas as well as regularly reported parking zones. The software will be able to distinguish free parking places from occupied ones.
23
Smart Control Innovative solutions for sustainable mobility
Smart Control meets the needs of competent Authorities for the monitoring of no-parking areas in an accurate way. Sensors will be placed under the road surface, to detect in real time the presence of parked vehicles in no-parking areas. Furthermore, it shall promptly report the violation to the competent Authorities through a direct interaction with the officer in charge. Smart Control enables the monitoring of: • Parking areas for emergency vehicles
ADVANTAGES • Higher level of road safety • Real time management of monitored areas • Sending of alerts through SMS or e-mail • Reduction of time interval between the report and operators intervention • Reduction of time interval between the report and operators intervention
• Parking areas for disabled persons • Areas for goods loading/unloading • Urban/extra-urban road intersections • Parking areas for buses • Pedestrian crossings
25
N - Energy Electric charging systems
N-Energy is an efficient and sustainable solution proposed by Nivi Green, aimed at encouraging electric mobility by offering electric charging stations both in public and private contexts. N-Energy is simple and safe and is made to recharge any kind of electric mean (motor vehicles, motorcycles, electric bicycles, buses) which can be reloaded through a simple connection to the charging station. Equipped with RFID technology (Radio Frequency Identification), N-Energy charging columns identify the user by offering a personalized service with a charging process in compliance with the highest international security standards (IEC 61851 and IEC 62196). N-Energy can be integrated with management software systems allowing the remote control of facilities as well as a prompt maintenance intervention. It can also be integrated in T&C Solution and Smart City contexts.
ADVANTAGES • Recharge through customized card • Identification and authorization for recharge from management center • Remote control of charging process • User interface to display the charging progress (KWh) • Acquisition and data transfer for any charging process
27
N - App The application for mobility solutions
N-App is the Nivi City native application suitable for the most popular smartphones and tablets (iPhone, iPad, Android Cell Phones and Tablets). It has been created to provide information and services to users in a simple way and from a Smart City perspective. N-App brings Companies and Public Administration closer to the mobile community. It provides useful information such as: • Payments with electronic wallet (parking, utilities, shopping) • Infomobility (parking, electric charging stations) • Entertainment (events, concerts) • Services and assistance for citizens (useful numbers, virtual desk)
ADVANTAGES • Cross platform and cloud-ready • Distribution and scalability in a few seconds • Highly customizable project with efficient graphical interfaces • Connection with local data (such as ERP and/or CRM) • Mobile backend as a service (MBaa) • Integration with geo-localization features • Integration with the main Social Networks • Sending of push notifications with customer segmentation
• Tourist guide (interesting spots, tourist accommodations) • Bidirectional Communication channel in real time (report in case of disservice)
29
Services
31
National and international debt collection Highly professional Customer Care
Debt collection is one of the company’s traditional activities counting on an appropriate internal structure. We are able to verify and control debtors solvency, to collect outstanding debts (in Italy and in foreign countries), to guarantee the constant creditors protection and to give assistance to private companies and Public administration. A multilingual Contact center offers a specific service aimed at finding the best solution for any case, avoiding any possible conflict or legal action. Nivi Group is the Italian official representative of TCM Group International, a companies network, operating in the field of debt collection in more than 150 countries. It offers a full service, even
outside Italy, supported by a team of professionals which operate in B2B and B2C fields. Counting on a huge power of representation (conferred by a Special Attorney), the group’s companies pursue out-of-court activities, guaranteeing to debtors the maximum transparency of the services allowing them to: • Check the accuracy and truthfulness of the documents at any time • Request verbal and written explanations • Obtain duplicates of the documents confirming the debt • Benefit from facilitations for the payment of high imports
33
Banking Late payment management, Non-performing loans, Due Diligence
Nivi Credit operates through a contact-center dedicated to phone-collection and through a network of home collectors, coordinated by an internal Team specialized in due-diligence and general or legal management of non-performing bank credits. Our areas of intervention are: LATE PAYMENT MANAGEMENT Phone collection A service of protection and management of massive credit, consisting in phone modular interventions aimed at preventing, verifying and requesting unpaid credits. The main intention is to reach the remissio in bonis (amicable solution) seeking to obtain the client’s highest satisfaction. The activity may also include skip tracing, commodity check, local clearance for payments and installment plans.
NON PERFORMING LOANS Home collection Home management of problem credits is structured through a network of professionals operating in Italy and foreign countries, thanks to our partners belonging to TCM Group (Global Debt Collection and Recovery Services). Nivi Credit Srl is the Italian unique official representative of TCM. The activities are aimed to shorten collection times, also through agreements and monitoring of recovery plans or transactions, in accordance with the credit guidelines supplied by the principal. DUE DILIGENCE Legal Collection This highly professional service allows a preventive evaluation of bank wallets, identifying the financial capacities of debtors, prejudicial events, joint ownership of property, consequently launching an out-of-court/legal activity. The due diligence will point out the claims which do not meet the formal requirements for the executive procedure, excluding them from legal activities.
35
Collection of tolls With over 30 years experience in litigation management
Nivi Credit, leader in debt management and collection of unpaid highway tolls, acts on behalf of the main Italian Tollway authorities. The controlled highway network covers 4.500 Km out of a total of 5.500 Km. To date, over 25 million notifications with a monetary value of over 400 million euros.
For over 30 years, Nivi Credit has been involved in collecting the majority of unpaid highway tolls. Our service has already managed more than 10 million claims including payment warning notices, letters from attorneys or correspondents from the Group located in more than 150 countries.
37
Fine collection abroad EMO - European Municipality Outsourcing AM.M.O. - American Municipality Outsourcing EMO and AM.M.O. offer a valuable support for Public Administrations aimed at simplifying the management of fine collection in foreign countries. These services allow to notify administrative sanctions to citizens resident abroad, in accordance with the time limits established by Law and in the language of their country of residence. The offenders will be able to access and monitor in real time all the proceeding’s steps.
ADVANTAGES:
More than 650 Public Administrations and Municipal Police Headquarters avail themselves of this service, verifying its validity and reliability.
• Greater effectiveness of results
• Control and reduction of fixed costs • Streamlining of bureaucratic procedures • Support of professionals • Multilingual contact center • Better quality of services in term of reliability and continuity
Thanks to a web-based application, the client can: • Display and control the proceeding’s phases • Track the personal data of both Italian and foreign owners/renters of vehicles • Visualize the full report with postal return receipt and payment status • Check the forwarding and receipt of documents • Access all the records regarding the offender (telephone calls and correspondence)
39
National fines notification SNN - National Notification Solution
SNN - National Notification Solution is a system for a complete fine notification management related to road traffic infringements or other kinds of violations. It also allows to simplify any communication with the competent authorities. Moreover, SNN enables the offenders to access their position, to send requests of information and to pay by credit card. Every operation or modification is recorded and available for consultation.
Thanks to SNN, it will be possible to elaborate and notify sanctions both in a national and international context.
SNN, a company’s consolidated service, is perfectly adaptable and modular. It precisely meets the Public Administrations’ needs increasing their efficiency level.
• Identification of the offender
SSN guarantees: • Acquisition of documents in both printed and electronic format, from mobile devices as well • Possibility of checking the correctness of data • Issuing of notifications • Payment handling and account statements
ADVANTAGES • Cross-platform application installable on the client’s data-center or available in cloud without any installation • Integrable with the main work tools such as electronic mail, payment systems, sending and registration systems • Simplification activities linked to the management of cases through a unique software • Customization of documents • Customizable dashboard for individual client, with possibility of displaying the overview of the main operations to be monitored • Customization of the service in accordance to the client’s needs and to the legislation in force in the concerned country • Reduction of digital divide making user access easier 41
SIAC - Integrated Solution For Condominiums Administrators Condominium Administration in one click SIAC is a web-based software dedicated to Condominium administrators and co-owners allowing the full management of one or more condominiums. This service meets the requirements of transparency provided for by The New Condominium Reform (L.200 of 11/12/2012) in a simple e professional way. The software does not need any installation and gives the possibility to visualize the whole condominium management through any kind of device such as: PC, Tablet, Smartphone. Thanks to SIAC, it will also be possible to create, organize, manage and display the whole documentation related to condominium administration, safely sharing it with the co-owners.
ADVANTAGES • Information easy to be found • Transparency in accounting • Direct communication channel between co-owners and condominium administrators • Costs reduction and optimization of management process • Differentiated access for users • Collection of condominium fees • Automatic sending of communications and registered letters • Online payment of condominium installment
43
“I am a firm believer in the people making up The Nivi Group, as they are the true heart of the company. Every success is both an individual and collective victory, achieved thanks to the synergistic teamwork; a team consisting of professionals who combine a great experience and an extensive know-how with a passion for their work. Professionalism, innovation, teamwork, moral integrity and customer care, these are all the values that make our company outstanding.�
Luigi Nicosia - President of Nivi Group
45
We know the way Nivi Group SpA via O. da Pordenone, 20 50127 Firenze, Italia Tel: +39 055 344031 mail@nivigroup.com Our offices: Florence Rome Madrid Chicago Mexico City London Lugano www.nivigroup.com
47
www.nivigroup.com