Certificate Series
Mastering Business Communications
Online Executive Education
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Program Overview
Benefits
Top performers know how to think about any given communications challenge before they do anything. But most importantly need to be able to communicate that thinking clearly, substantively, and persuasively in speaking as well as in writing. This program explores the strategies and techniques of effective business communications by focusing on developing critical thinking, collaboration, reasoning, persuasion, writing, and complex problem-solving skills.
By the end of this program, participants will be able to: Recognize and apply, in a relevant and integrated way, the full array of communications tools to reach an audience with impact. Construct fact-based, logical, and persuasive arguments to defend their insight, analysis, and proposed solution, and express their thinking clearly, concisely, and compellingly, in writing and orally. More effectively communicate to stakeholders of all types through: memo writing, business letters and customer communications. Create original and effective communications strategies and tactical plans to achieve the stated personal and business objectives.
Who Should Attend This program is designed for practitioners of all levels and across industries who are seeking to gain a comprehensive professional communications mindset and improve their effectiveness by exploring different methods of communication and skills. In particular the "MBC" program is well suited for first and second level managers, front-line supervisors, department, team and task-force leaders who want to advance their credibility by communicating confidently with key stakeholders.
Program Outline Business Communication Foundations
The role and impact of stakeholders Getting to know yourself and understanding other Words, culture and other variables on messaging Persuasive Messaging
Indirect Plan for creating the logic map necessary for
effective persuasive communications Techniques and differences in communicating based on reaction to content
Listening and Non-verbal Communications
Special Feature Three week on-line self-coaching program that includes a unique self-assessment tool, personalized feedback, and follow-up centered around work-life balance.
Tuition Program Cost: $1,275 Duration: 5 weeks / 20 hours All program materials included.
Registration Details For course dates and registration details please visit our website.
Listening skills – 3 levels of listening Understanding active listening Sending good signals to others Para-verbal Communication Skills
The power of the pitch The truth about tone & The strength of speed Non-Verbal Communication
Understanding the Mehrabian study Body language &Identifying non verbal clues Presentation skills overview
Make your content clearer and more memorable Handling challenging questions Managing the presentation environment Quality Education We develop our programs with a focus on the fusion of theory and practice. Practitioners learn how to apply concepts to real-world work situations
NYIM sets the standard for high quality online executive education Our Approach Leading-edge curriculum drawn from Thought Leading Faculty with tested tools and practices used in the worlds’ leading organizations. Our programs are based on professional competencies desired for high performance in each field. Our courses encourage students to incorporate workplace issues into their studies, providing Real-world Application to many of the academic theories covered by our curriculum. NYIM executive education offers relevant course experience that practitioners can carry with them throughout their career. NYIM workforce development solutions offer Outstanding Student Support to track progress and performance of online students with strong focus in maintaining student motivation, commitment, and the successful completion of our programs. NYIM best-in-class programs improve business performance, profitability and employee satisfaction. Comprehensive curriculum design offering a unique Collaborative Learning Experience, high quality interaction, on time technical support and post course knowledge reinforcement. At the convenience of their schedule, practitioners will develop and maintain the critical skills needed to advance their career.
Workforce Wellbeing Many professionals face the challenge of how to maintain long-term high performance without compromising health and well-being. Throughout our programs, you have the option to assess your own well-being at this stage of your life and career. NYIM gives you the opportunity to develop new habits that enhance your quality of life by providing you access to a leading health and well-being service offered by Vivamea’s on-line self-coaching program.
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