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IS Data Management

The Numbers

0 Employee Turnover

936 Service Requests Closed

$450,000 Saved by Removing the Need for Vendor Support by Creating and ISDM Solution for Ochsner Health Plan (OHP) Pharmacy Benefits Management Vendor

Payment Method – Reconcile hundreds of credit card payments that were not possible before

Same Day Messaging - reducing process runtime by 50+ minutes

The Accomplishments

IS Data Management Operations and Infrastructure Improvements:

• Improved IS Data Management Operations by Automating Informatica Failures Email. Improved Employee Engagement by Providing Process Education and Tools Needed to Perform their Role.

• Improved Database Monitoring and Management of Long Running Queries and Reduced the Number of Load Failures.

• Successful Upgrades: o Caboodle/Clarity (EPIC Database/Data Warehouse) o Slicer Dicer o Oracle Upgrade for Clarity and Enterprise Data Warehouse (EDW)

• Developed an Internal IS Data Management Advisory Group to Improve Processes:

The Projects

Ochsner Health Plan (OHP):

• Created Quick Turn-Around Solution for Ochsner Health Plan (OHP) to Provide CMS Data for Pharmacy Benefits Management Vendor.

Ochsner Health Network (OHN):

• Successful Integration of External Payer Claims for Risk Populations in Epic

• Created EPIC Extract for Quality Measures to Improve Quality Scores used for Gated Risk Contracts, such as, Humana.

• Unique Person Identifier using Profisee Master Data Management for Risk Populations

Ochsner Partner and Acquisition Support:

• Successful Support of Data Extracts for Coding Vendor, MedKoder, to improve Hierarchical Conditional Categories (HCC) Capture and Improve Risk Scores Capture and Pay for Performance Metrics and Payments.

• Developed Parsing Methodology and Integration of Legacy 835/837 Pre-Adjudicated Claims Data to Transition Operations from New Ochsner Acquisitions to Centralized Ochsner

• Developed Multiple RVU Data Model to Support RVU Reporting for Ochsner and Ochsner Partners/Acquisitions

• Integrated Active Directory Data from Partner Domains

Ochsner Health Plan (OHP) Go-Live Support

Data Warehousing for Research and Grants

Support of New Payment Models through Data Integration into EPIC

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