Before your first video consultation SETTING UP YOUR ENVIRONMENT AND YOUR TECH • Ensure your environment is clear/tidy and adequately lit • Set up a suitable background image (this is available on MS Teams see here for info on how to set this up) • Ensure that camera angles are clear and ensure that the viewer has a clear image of you (preferably from the waist up) • Ensure that your internet connection is working and test logging in to the video platform chosen for the consultation • Ensure that your internet connection speed is suitable from your location for the platform (preferably, fast broadband or WLAN) • Ensure that you have the right technology in place adequate peripherals such as webcam, microphone) Remember Attend Anywhere works on the following browsers: – Chrome or Safari for those on Apple device – Chrome on a PC – Attend Anywhere does not work on Internet Explorer • If working remotely, ensure technology meets required standard and there is read/write access to the clinical record system • Make contingency plans for what to do if video link fails e.g. clinician will contact service user by phone • Ensure your team have the necessary training and are competent, including any ‘dummy’ consultations in advance, to test the process • Ensure that there is a clear process for updating and cancelling any consultations with service users, for instance, if you are unexpectedly unable to attend eg due to illness.
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