Holiday Parks Management Issue 17 by Glamping Business Magazine

TELEPHONE: 01432 263219

t n e m e g a n a M s k r a P y a d i Hol Campsites d an s, k ar P an av ar C For Holiday Parks, e d ui G rs lie p up S e at The Ultim February 2015 â&#x20AC;˘ Issue 17 FOOD ALLERGIES and LE INTO RANCES nts staff about the ingredie Please speak to our making your order. in your meal, when Thank you.

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THURSDAY 24TH - SATURDAY 26TH SEPTEMBER 2015 STONELEIGH PARK WARWICKSHIRE CV8 2LZ The Glamping industry is long overdue an event of its own. A place to gather and network, to showcase the latest and best it has to offer and present itself to an ever growing market place. The Glamping Show will be a dedicated event bringing manufacturers and suppliers of every type of structure, product and service together in one place where new and existing businesses can explore the opportunities that Glamping has to offer.

WHO SHOULD EXHIBIT? Bell Tents Camping Vans Camping Wagons Consultants and Planners Eco Toilets Gypsy Caravans Landscaping Lighting Log Cabins Magazines and Websites Medieval Tents Outdoor Garden Offices Portable Toilets/Washrooms Safari Tents Shepherd Huts Solar Energy Storage Containers Tipis Tree Houses Utilities and Accessories Wigwams Wooden Tent Structures Yurts

WHO IS GOING TO ATTEND? Adventure Parks Architects Camping and Caravan Club Camping Sites Caravan Club Caravan Parks Country Houses English Heritage Farmers Festival Operators Fisheries Glamping Sites Holiday Park Groups Holiday Parks Independent Hotel Operators National Parks National Trusts Pre Pitched Tent Operators Pubs Theme Parks Visitor Attractions Woodland Managers Zoos

Contact: Dan Wiseman, Show Manager E: dan.w@theglampingshow.com 2

SEMINAR’S AND WORKSHOPS Experts will be hosting a full seminar programme on all Glamping related issues. Assisting to increase revenues, service, profit and guests!

Supported by

“The Glamping Show is a fantastic idea and the timing is exactly right. HPM is fully behind this fascinating and exciting sector.” Nina Blanchard, Managing Director

T: 07958 030 785 W: www.theglampingshow.com

Holiday Parks Management

WHAT’S IN THIS ISSUE

I have just returned from The Caravan, Camping and Motorhome show at the NEC where I have been manning our stand. What a great show and what amazing fun it was to get immersed in this

NEXT ISSUE FEATURES INCLUDE: Let’s Study Play Amusement Benefits

fantastic industry again. A big thanks to all the fellow exhibitors, friends and contacts that helped out during the week and hello to all the park operators we met. A special big hello and thanks to Celtic Parks, It was a pleasure to speak to you. In fact exhibitions feature quite highly in this issue as we have reviewed the amusement show, EAG Int’l and VAE Expo which took place in January. Exhibitions are always a fantastic way to find out what is new and exciting and EAG and VAE delivered in spades. We also announce the launch of THE GLAMPING SHOW, which is set to take place at Stoneleigh Park in Sept. Dedicated to all those who run Glamping sites or are thinking of adding the offer to an existing park or site, this dedicated event will show all that is best in this booming sector. As minds turn to the new season we also have our usual round up of new products and companies that can add value to your park and on a more serious note, an in depth feature covering the implications of the new legislation covering Food Allergy and Intolerance that came into force in Dec 2014. As usual this legislation seems to have has slipped into place and many operators may not be fully aware of quite what it means or what they have to about it. The article explains how it works, what is expected of all businesses providing unpackaged foods and where you can go to find help. I’m really looking forward to the new season and hope to see more of you out and abut at shows and meetings. All the best Nina Produced by Print Plus 01432 272025 www.printplushereford.co.uk Maggie Media Ltd 7378641 Vat Registration 128 6998 57 © Copyright 2015

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Child Safety Precautions The Glamping Show Designer Glampers Tips and Treats

WHATS IN THIS ISSUE Allergens Awareness EAG and VAE Show Brief to Show Round Up Unmanned Entertainment Swan Events Launch The Glamping Show Play Case Studies Landscaping HPM Directory of Suppliers

EAG and VAE Show Round Up-

04 - 06

Unmanned Entertainments

08 - 12

The Glamping Show Launch Glamping Energy LinkedIn Teatime Talks with Adam Beckett

14 14-17 18 - 20 21

Allegen Awareness

22 - 24

API & Child Play

25 - 27

Landscaping

28 - 33

HPM Directory

34 – 40

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Exhibitors Exhibitors aatt tthe he rrecent ecent EAG EAG aand nd V VAE AE e expos xpos have have reported reported a h high igh llevel evel of of satisfaction satisfaction with with the the calibre calibre o off vvisitors isitors aand nd business business o opportunities pportunities delivered delivered b byy tthe he ttwo wo shows. shows. FFor or m many any EEAG AG exhibitors, exhibitors, tthe he n new ew V VAE AE brought brought aadditional dditional business, business, w whilst hilst tthose hose showing showing aatt V VAE AE appreciated appreciated tthe he additional additional traffic traffic ccreated reated by by the the longer longer established established n neighbour. eighbour.

EAG Chairman Martin Burlin was positive about the shows’ performance, saying “The 2015 show has been something of a milestone in the amusement and leisure industry calendar, with EAG and VAE showcasing a dazzling range of products from both new and established manufacturers. There was a palpable sense of enthusiasm in the air; something that our industry has been lacking in recent years. In comparison with last year, the overall number of visitors dropped slightly by 180 over the three days but there has been nothing but praise for the calibre of visitor. Overseas visitors remained constant at around 25% but there is evidence that these are travelling from further afield, with Africa, Russia and North America featuring well. “There is no doubt in my mind that where exhibitors have the right products, these

shows will deliver,” confirmed Martin. Speaking about the very first Visitor Attraction Expo, BALPPA Chief Executive Paul Kelly revealed, “BALPPA are already focusing on next year’s VAE, with a number of exhibitors keen to build on this year’s success. More seminars covering more industry topics are planned and a greater variety of exhibitors as VAE becomes the key national exhibition in the attractions calendar going forward.” New for 2015, the ‘Veterans Lunch’ organised by Coin-Op Community’s Steph Norbury was a resounding success. The lunch, held in memory of Eddie Moss, lent a real sense of occasion, and plans are afoot to make it an annual event. A well-attended seminar programme and numerous gatherings and networking events led many to comment that they felt that EAG International had ‘come of age.’ Continued

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Continued

Many exhibitors commented on the advantage of having the two shows co-located. UDC’s Michael Green commented, “EAG has really benefitted from the addition of the Visitor Attraction Expo. Team Play’s Fish Bowl Frenzy redemption game has been a star piece for us, following on from great sales at IAAPA . We’ve also had a fantastic response to the Sweet Amanda’s candy vendor which has exceeded all expectations,” explained Michael. Over at the VAE, Innovative Leisure’s Phil Pickersgill was also happy with the inaugural show; “We were pleased with the number of visitors who came to examine our climbing walls in detail, including traditional BALPPA members, operators from the indoor play sector and in particular, visitors from the EAG show floor.

Leisure’s CChris hris B lack Sound Leisure’s Sound Black As with previous years, Bandai Namco Amusements Europe had a huge presence at EAG: “Star Wars Battle Pod made its European debut and exceeded all expectations. We have containers ‘on the water’ and will be installing in February. Time Crisis 5 absolutely swept the board and our new partners Adrenaline Amusements had an excellent show with Flying Tickets and Candy Crush Saga redemption games. There was huge interest in the eagerly-awaited Jurassic Park Arcade and Jennison Entertainment Technologies’ Ocean Pearl enjoyed an excellent reception,” reported Commercial Director John Brennan.

ustin B urke SSEGA’s EGA’s JJustin Burke “The level of enquiries was significantly above those received when we exhibited at EAG prior to its partnership with the Visitor Attraction Expo,” confirmed Phil. New products from both established and new exhibitors were very much in evidence. Sega Amusements Europe reported a strong show, with the company’s Justin Burke saying, “ICE’s Skill Wall proved to be a destination in itself and Showdown totally wowed our visitors. In all, a very successful show.” Sound Leisure’s Chris Black was also pleased with the response to new products: “Our newly-released HD video jukebox was extremely well received, as was the soundjack phone app. The new novelty vending machine, Little Ted, is off to a good start with confirmation of a roll-out from a major retailer,” revealed Chris.

B Bandai andai N Namco amco sstand tand

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Also with a strong presence was Whitehouse Leisure, occupying no less than three separate stands. Business Development Executive Ian Whittingham was very happy with the company’s performance at EAG: “A great deal of hard work is paying off with good business being written at the show. The response to our new Frozen and Minions ranges has been fantastic and we’re really excited about our new ranges hitting the market,” informed Ian. First time exhibitors also reported a buoyant show. Brothers Robert and Steven Bruck made the journey from New York to showcase their spectacular candy vending concept: “As a first-time exhibitor we were overwhelmed by the quality of attendees and the level of excitement in the air. EAG international has been the perfect place to introduce Sweet Amanda’s to the European market place,” confirmed Robert.

Russia and Africa. Play Bus has really opened their eyes to the possibilities for indoor play.” At interactive technology-based attractions developer Veqtor UK , Jonathan Plache was delighted with the show, saying, “A great show and a worthwhile investment!” Reflecting on the company’s appearance at VAE, Regency Purchasing’s Ben Hoskins confirmed, “It’s been good to meet up with many of our existing customers and we’ve also experienced a lot of interest from start-up businesses within the leisure sector.”

nd ffriends riends Astra's Alan Rogers and A stra's A lan R ogers a Astra Games’ Alan Rogers also noticed the positive atmosphere at this year’s show, though was less convinced about the earlier dates: “We would like to congratulate the organisers of EAG International Expo on yet another brilliantly presented show at ExCel. In general, we experienced a highly positive response to our full product range and engaged in some interesting conversations with key industry personnel over three days of trading. “The ambience of EAG has clearly improved and the Astra team came away from the show with a feel-good factor that has not been so prevalent in recent years due to the challenging nature of the business. “It’s important, however, to balance out those positives with one minor criticism regarding the timing of the show. I think we’re not alone in expressing the opinion that it came just a touch too close to the Christmas break .”

feedback on the new licensed Aliens pinball,” revealed Andrew. Formula K also had a productive show with Graham Liddle saying, “We had a great response to our new mini compact cars. Needing only four metres of track width, they’re perfect for indoor play centres.” VAE’s exhibitors showcased a wide range of products and services appealing to every facet of the leisure sector. For many, a true evaluation of the new show will only be made in the coming months. Some exhibitors, however, were already happy with the new event. Play Bus’s Design and Development Director Steve Plimmer commented, “We’ve had serious enquiries from a wide variety of locations, including

Leading simulation attractions developer Simworks were also happy with the show, with Sales and Marketing Manager Matt Clarkson revealing, “It’s been a good show with a lot of interest in our immersive attractions.” And what of the prospects for co-joined shows for 2016? Organiser Karen Cooke has confirmed that this will absolutely be the case: “We now have much work to do, listening to industry groups, exhibitors, and visitors to gather feedback about the format and organisation of both shows. “EAG International and VAE are put on by their respective industry sectors for the benefit of those within the sectors and that’s why these views are so important,” assured Karen. EAG International 2016 and the Visitor Attraction Expo2016 will take place at ExCel London on 12th-14th January 2016.

The quality of response to new products was a recurring theme when speaking to exhibitors. Electrocoin’s Kevin Weir commented, “We were very busy with new and existing customers. It was heart-warming to feel the customer response to Bar X in its many new formats.” In the words of Syndicate UK’s Jim Dunne, “We operate in a niche market but we’ve seen the right people-they’re serious and they make decisions,” informed Jim. Over at Heighway Pinball, Andrew Heighway was also pleased: “We’ve taken orders for our first game, Full Throttle and received amazing

ones ffrom rom K iddy R ides with with Mr. Mr. Bus Bus Gareth Kiddy Rides G areth JJones

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Continued

TThe he Entertainer Entertainer ffrom rom Mediatheme: Mediatheme: IItt ppays ays ffor or iitself! tself! Steve Dixon is the owner of Ord Country Park in Berwick , an award-winning holiday centre with over 400 caravans on site. He provides entertainment for the many thousands of tourists he accommodates each year, as well as managing a steady calendar of events for local customers. Steve uses his Entertainer, to provide most of the entertainment in his venue. “Our venue is split into three separate rooms, each containing a feed from the Entertainer Pro and high tech audio visual equipment – and each able to create a distinctive atmosphere. It’s ideal because I am able to give my customers what they need, I can set the Entertainer to play 50s music for a party of pensioners in one room, while a group of lads is watching sport in another. We have held some excellent charity race nights, games nights and children’s minidiscos over the last year, and we stage a popular karaoke disco every Saturday night, but I also use the Entertainer’s comprehensive music programs and advertising suite every single day. It’s a great piece of kit, and so handy, we’ve purpose-built a DJ booth for the Entertainer, with disco lights and all the gear, but you can just set it up for the night and let it run itself. We make the most of the Advert Manager and the new backgrounds we receive on the update discs each month. As well as promoting our own forthcoming events, menus and specials, we are also set to start charging local business for displaying their advertisements, after running free trials. This has also proved a financially sound decision for us as the system now more than pays for itself. I used to spend around £200 a week on DJs, and £350 just for New Year’s Eve. We had a superb New Year with the Entertainer last year though, with a full night of games and then a disco – it was a cracking party!”

B reakdown of Breakdown of features: features: ystem Music M usic SSystem The Entertainer contains over 13,000 popular and classic tracks. You can tailor your background music for times of the day or particular occasions with Smart Play, cross-fade music and video tracks with Music Player, take customer track requests on the Jukeboxes, and provide professional DJ quality music play lists with DJ Player. ntertainer TTouch ouch SScreen creen TThe he EEntertainer Karaoke Machine achine K araoke M The Entertainer holds a massive repertoire of fully orchestrated modern and classic karaoke tracks. Simple to use, tracks can be found immediately, and there are no discs to change over.

superb Quizzes, with picture rounds and multiple choice answers, are the perfect way to encourage new and repeat custom into your venue. Touch Pub Touch SScreen creen P ub JJukebox ukebox The Entertainer now features a coinoperated Jukebox as part of the package. You can still entertain your customers day and night with a great selection of music, karaoke, games and quizzes, but now you can switch to Jukebox mode whenever you want, and let your customers pay for the tracks they choose!

The ouch The Entertainer Entertainer TTouch Screen Game Machine ame M achine Screen G The Entertainer Games features are a brilliant way to give your customers an amazing night. Live action horse and dog Racing, and the electrifying Spin to Win, offer the opportunity to host amazing charity nights or popular community events. Our celebrity Bingo, and

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On Promotion On Screen Screen P romotion Features Features The Entertainer features Advert Manager and Scrolling Text functions to help you advertise your events and promote your offers. Advert Manager allows you to create your own artwork with ease from your own digital images, or choose from the vast catalogue provided on the system. Scrolling Text enables you to display quick messages on the screens in your venue to advertise a last minute offer, call time at the bar, or even wish a regular customer a Happy Birthday.

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“There’s a Storm Coming”… BOOST YOUR Profits within your Amusement & Ticket

or all those holiday park operators who include coin-op amusements and a ticket prize retail offering, you will be well aware of the importance of top performing machines in a wellrun area, adding to the visitor holiday experience as well as profit return.

RLMS Sales, a name that has become synonymous with the supply of gaming machines, is stepping out with a new venture for 2015 with the launch of the F5 Vortex, a brand new, coin-op ticket redemption booth that it has been working on throughout 2014, in conjunction with the product’s designer, Marcus Sheehan. Phil Boulton, MD RLMS Sales, took time out to explain why he is clearly excited about this year's launch. So, tell us a little about the F5 Vortex? We've worked with Marcus and Birthday Blaster for the past couple of years. We salivated at the prospect of a coinoperated Vortex and to be fair to Marcus and his team, they have come up with a fantastic product with a unique way of handling the prize tickets. 2014 had been the development year for it and we have been trialling it since April 14 on high profile sites and it really has proven to be hit with both the paying public and site operators. It's ticket redemption with a difference, falling into the 'experience' category, allowing a £2 price of play in many venues, with customers leaving the booth feeling exhilarated and with handfuls of redemption tickets as their prize. With its official launch at EAG 15, first build units will be available for siting ready for the Feb half-term. It was one of the non-gaming stars of the show. Who’s your target market for F5? The F5 Vortex is a perfect fit for any venue which has a ticket redemption offering as part of its portfolio of amusement machines. Our target markets are holiday

parks, FECs and bowling alley operators; all locations where visitors and players almost expect an array of redemption equipment. F5 Vortex will add to their existing offering yet with the confidence that there is nothing quite like this! Is it fully tested? There were initially four machines built which had been tested with high profile national operators in a variety of venues including bowling alleys and holiday parks throughout last summer and an FEC on the South coast. We were delighted with the response from players which fed through to really strong cashboxes offering a fantastic ROI, for a product which we’re going to market at £6,995. There is nothing else like this on the market.

on the Holiday Park Management Website with links to RLMS Sales and product specific details, including, in some cases, video links. Boulton concluded: “Whilst sales continues to be our core commercial model as most operators prefer to own the equipment and retain the whole cashbox (less duties), we are also open to discussing Revenue share options on some products and indeed can also offer an installation and service package from our sister company, Gamestec, the UK’s largest service network of pay-to-play leisure machines.” All enquiries should be made direct to RLMS Sales on 0845 603 6666.

Who’s building the F5? As with all products, there’s a material supply chain. So Marcus and Birthday Blaster are behind the concept and product design and, given the fact that we are part of the Bell-Fruit Group, it made absolute sense that Bell-Fruit got involved. They will add incredible value on the engineering and assembly fronts. This will result in a quality assured product, as is the case with all products that leave their Nottingham factory, whether they are their own or for third party manufacturing. Details of all products can also be found

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PRESS RELEASE For immediate release: Monday 2 February 2015 The Glamping Show, Stoneleigh Park, Warwickshire, CV8 2LG Tel: 01582 767254 Email: dan.w@theglampingsshow.com

Swan Events Launches New Exhibition ʹ The Glamping Show Swan Events, in association with Holiday Parks Management, is pleased to announce the launch of a new exhibition; The Glamping Show. The Show is a dedicated event that will bring together manufacturers and suppliers of every type of structure, product and service that the Glamping industry has to offer. The Show will take place at Stoneleigh Park in Warwickshire from Thursday 24th to Saturday 26th September 2015. Glamping has become increasingly popular during the last few years and as a consequence has become a prominent part of the leisure business. Where it was once a niche or novel concept it is now a recognised and well respected part of the outdoor lifestyle industry and the organisers felt that an event dedicated to this growing sector was long overdue. The Show will welcome exhibitors from right across the sector including bell tents, wigwams and gypsy caravans through eco toilets and portable washrooms to storage containers and lighting. Visitors will also have the opportunity to attend a range of seminars and workshops, which will be hosted by leading industry figures throughout the three days of the Show w. Given the outdoor nature of the sector the organisers were keen to secure a venue that would allow its exhibitors to showcase their products as they would be used in a real life situation. Stoneleigh Park fits the bill perfectly with plenty of outdoor exhibiting space and huge exhibitor halls that lend themselves to this type of exhibition. Centrally located in Warwickshire, the showground provides easy transport links for visitors travelling from all areas of the UK. The ŝŶĚƵƐƚƌǇ͛Ɛ customer demographic is extremely diverse and continues to be so as the sector grows as a variety of individuals and organisations identify the merits of offering a Glamping service to their customers. The organisers expect to see visitors from festival organisers and caravan/camping site managers to national parks, farmers and woodland managers as well as smaller individual operators. Swan Events has over 25 years experience organising exhibitions and corporate events. To ensure they deliver exactly the right ethos and audience for this new Show they have teamed up with specialist publishers, Holiday Parks Management, an organisation that is passionate about Glamping and all the sector has to offer. Holiday WĂƌŬƐ DĂŶĂŐĞŵĞŶƚ ŝƐ Ă ůŽŶŐ ĞƐƚĂďůŝƐŚĞĚ ƐƵƉƉůŝĞƌ͛Ɛ ŐƵŝĚĞ ĨŽƌ ƚŚĞ ĐĂŵƉƐŝƚĞ͕ ĐĂƌĂǀĂŶ ƉĂƌŬ ĂŶĚ ŚŽůŝĚĂǇ ƉĂƌŬ ŝŶĚƵƐƚƌǇ͘ Nina Blanchard, Managing Director of Holiday Parks Management, comments: ͞/ ŚĂǀĞ ĨŽůůŽǁĞĚ ĂŶĚ ƐƵƉƉŽƌƚĞĚ ƚŚĞ 'ůĂŵƉŝŶŐ ƐĞĐƚŽƌ ƚŚƌŽƵŐŚŽƵƚ ŝƚƐ ĚĞǀĞůŽƉŵĞŶƚ and completely agree that the time is right for a dedicated Show of this kind d,, with everything required for a successful Glamping business in one place. In the past Glamping sƵƉƉůŝĞƌƐ ŚĂǀĞ ŚĂĚ ƚŽ Ĩŝƚ ƚŚĞŝƌ ͚ƌŽƵŶĚ͛ ƉƌŽĚƵĐƚƐ ŝŶƚŽ ƐƋƵĂƌĞ ŚŽůĞƐ Ăƚ ĞǆŚŝďŝƚŝŽŶƐ ƚŚĂƚ provide access to just a section of their targeted sales audience. With the launch of The Glamping Show these suppliers now have a focussed exhibition that will serve them properly and provide them with three days in front of the right people. I am looking forward to working with the Swan Events team to deliver a successful event for ƚŚŝƐƐ ĨĂƐĐŝŶĂƚŝŶŐ ĂŶĚ ĞǆĐŝƚŝŶŐ ƐĞĐƚŽƌ͘͟ For more information about exhibiting at The Glamping Show contact Show Manager, Dan Wiseman, on 07879 424816, email him at dan.w@theglampingshow.com or visit the website; www.theglampingshow.com. ENDS

For further press information please contact: Alice Moore, The Glamping Show PR, Moore Connections, Durbeyfield, Holywell, Dorchester, Dorset, DT2 OLQ Tel/Fax: 01935 83930 Email: alice@mooreconnections.co.uk 14

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Club launches new Glamping tent network

iscover the best of Britain by spending a night under the stars in a fabulous new glamping tent with adventure camping provider Ready Camp, which is owned and run by The Camping and Caravanning Club.

The Ready Camp tents can be found on 17 highly acclaimed Camping and Caravanning Club Sites and offer valuefor-money holidays close to many of Britain’s most loved tourist spots. The network allows holidaymakers to tour and explore Britain without the added expense of having to purchase their own camping equipment, safe in the knowledge they’re staying with a trusted campsite operator. Stretching from Luss and Scone in Scotland, to Bala in Wales, Sandringham in East England, and Veryan in Cornwall, the campsites have

been carefully selected to ensure there are plenty of local activities nearby for all the family to enjoy. From beach break or rural escape to family fun at Alton Towers Resort, Ready Camp has got it covered. With accommodation for up to six people, there’s plenty of room for all of the family to spend a night under canvas. The glamping units come fully furnished with a double bed, a triple bunk bed and single stow-away bed. There’s also a kitchen – with a fridge, microwave and hob – basic cooking utensils, crockery and cutlery, a sofa, dining table and chairs, a lockable storage cabinet, electric sockets and lights. There’s no need for holidaymakers to fill their vehicles to the brim as all they’ll need to bring on a Ready Camp break are bedding and towels. Washroom facilities are available on all Camping and Caravanning Club Sites, where holidaymakers are guaranteed high standard, clean facilities.

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A holiday with Ready Camp costs from just £20 per tent, per night in low season. Robert Louden MBE, Director General, said: "Ready Camp takes away the pressure of purchasing and transporting camping equipment and our holidays are the perfect way for families to try the popular pastime in a home-from-home environment. The range of Camping and Caravanning Club Sites that offer our glamping tents means holidaymakers will be able to tour around the UK and explore the best that Britain has to offer. It’s a great way to experience camping for the first time – and at a fantastic price.” For more information and to book online, visit: www.readycamp.co.uk

t h g i n r e v O The Sensation A choice of Models • The Standard • The Mega Pod

• The Family Pod • The MegaPod-S

Premium materials and refined construction throughout International Distribution Over 80,000 Pod stays in 2013 Over 600 pods operational or for hire/rental market Over 150 sites Delivered to your door ready to pitch T: 07776 203490 E:sales@newfoundland-lodges.co.uk www.thepod.info

All Teifi Valley Camping Huts are made to the highest standards, sourced from sustainable woodlands

INCLUDED IN POD Double glazed doors Lockable Windows & doors 2 internal lights 1 external light Smoke detector

49% of holidays occur outside of the peak times, giving your park all year revenue.

Call 01239 652800

info@teifivalleycampingpods.co.uk www.teifivalleycampingpods.co.uk 16

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Original Pioneer of Glamping, Feather Down, sets innovative 2015 trends

he team behind the internationally acclaimed Feather Down Farm Days holidays is proud to introduce a number of glamping innovations to suit those looking to get back to nature on some of the UK’s loveliest working farms, without compromising on comfort or luxury.

Brand New Canvas Frills Lodges with en-suite bathroom The Canvas Frills Lodge is yet another new innovation from Feather Down – a luxurious tent boasting even greater practicality while never compromising on allure, with an allimportant en-suite bathroom. With a beautifully decorated wooden bathroom interior, guests may now enjoy an instant hot shower (heated by gas), and in the right style. The breakfast of freshly laid eggs just collected by your children can now follow the shower, entirely in the comfort of your lovely 56m2 living space. Brand new Canvas Lodge for small groups For larger families and groups of friends, there is the Canvas Lodge for 10 people, currently available on Canfields Farm in West Sussex. Behind thick protective canvas keeping warmth

in without shutting the sounds of nature out, turn-of-thecentury farmhouse tent interiors evoke a time when daily life proceeded at nature’s pace. Balancing practicality and feeling, all of the spacious and cosy tents include proper beds with warm blankets and soft pillows, and flushing toilets. Brand New Log Cabins on the farm The company has just launched its brand new log cabin holidays. Available at Howbeck Lodge Farm in the Lake District National Park and at Warren Farm in the beautiful Mendip Hills near Cheddar Gorge, the rugged cabins will bring an extra sense of adventure to the family holiday, while providing all the warmth of hearth and home. Full of frontier flavour, the cabins feature rocking chairs on the veranda and turn-of-the-century farmhouse interiors. These are now spread across the space of a mezzanine measuring 50m2. But don’t expect TV or wireless – the ethos of a Feather Down holiday is to get away from the stresses and distractions of modern living to reconnect with nature and the family. Website www.featherdown.co.uk or call 01420 80804

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DigiCard Systems Ltd is a world leader in the design and manufacture of pre-payment, card-operated electricity meters.

ith more than 30 years’ experience at the forefront of the industry, our metering products have become synonymous with accuracy, reliability and ease of use. Our flagship product for many years, the Electrocard CPM Card Meter, has become a familiar sight to thousands of clients and consumers at holiday parks, marinas, local authorities and housing associations across the UK and Europe. Our product range includes: Card-operated electricity meters Rechargeable electricity cards Desktop charger and software Disposable electricity card tokens

Since its acquisition by Energy Controls in 2009, DigiCard Systems Ltd has redeveloped and reintroduced a 21st Century version of our best-selling electricity meter, now boasting the latest RFID contactless technology for even greater security while remaining excellent value for money. A pioneer of the original ‘magnetic-stripe’ pre-payment card system, DigiCard Systems has unrivalled experience in the UK and European leisure industry, and is now able to offer an easy and affordable upgrade path to the latest RFID (Radio Frequency Identification Device) technology. All our products are designed, tested and approved to meet all current UK and European Measuring Instruments Directive (MID) standards and the demanding requirements of Europe’s largest energy supply come-mail: panies. Tel : 0845 230 4535 Website :.digicard.co.uk

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Ardler Community Complex and around 500 spectators and was considered a resounding success. A small fly in the ointment, however, was the rather embarrassing state of the showers and changing areas at the Ardler Complex. With aspirations to establish the Ardler Open Championship as an annual event in the body-building calendar, it was strongly felt that a major refurbishment of the shower and changing areas was a necessity.

n April 2013, Ardler Community Complex, a council-run facility in the northern suburbs of Dundee, hosted a National Body Building Competition. Specifically, it was an Open event for competitors from all over the UK – free from the silly rules and regulations normally associated with Federation-run bodybuilding events. Their event attracted approximately 60 male and female competitors

The complex, which features two squash courts, a games hall with spectator gallery, dance studio, cardiovascular fitness room and a weights room, had periodically been upgraded over its operational lifespan, yet the shower and changing areas were original from when the Ardler Centre first opened, 38 years earlier in 1975. The grouped shower installation comprised exposed pipework runs, mechanical timed flow controls and fixed shower heads. Read more on Holiday Parks Management www.holidayparksmanagement.com/ardlercommunity-complex

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Established in 1991, Energy Controls are an award winning specialist supplier of electricity SMART meters and metering systems.

ith over 20 years’ experience behind us, we are well placed to offer the most comprehensive range of metering products as well as expert advice and experience in today’s increasingly competitive marketplace.

What we do Energy Controls provide a fully managed metering service, from initial discussion and product evaluation to installation & training services that can be tailored to meet your specific

requirements. We also provide secure data hosting, as well as complete management and aggregation of energy data for our customers from our specialist IT centre in Warwickshire. Our commitment to quality Energy Controls appreciates the importance of accurate metering, and we have a good understanding of how this can affect our customers’ relationships with their consumers. For this reason, we guarantee to supply only the very latest metering products and systems that have been designed and manufactured to meet the highest specification of the UK’s energy supply companies.

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All our products are designed, tested and approved to meet all current UK and European Measuring Instruments Directive (MID) standards and the demanding requirements of Europe’s largest energy supply companies.

Linkin Teatime Talks Written by Adam Beckett Haven trial solar power on their caravans

aven are trialling Solar Power on their caravans. They are joining forces with Willerby homes to come up with solar powered homes. They are looking to reduce their spend by £200-£300 worth of electricity per annum

Ian Elliot- Managing Director at Horizon Leisure Homes Ltd Hi Adam, we looked at this last year and was going to oﬀer it as an option on some of our ranges. Regards Ian Andrew Muir - Hi, We have one with 1.5kw and one with 4kw Just organising getting another 4kw system. We run hot tubs and our units are twins, current electric £700-£1000p.a Adam Beckett Energy Management / Energy Marketing worth having then Andrew - are the panels ﬁtted onto static caravans or lodges ? Ian, are you going to push this forwards then ? How do the numbers add up for you / the park owner? surely there's a marketing advantage here if the demand is there .. Andrew Muir Director

Ours are lodges, £150-170k they are on a chassis the same as a caravan, have a tow ball and are held up with axle stands, I nearly got lynched when I once referred to them as caravans. Soooo funny.

Adam Beckett - Excellent contributions, thank you all. Yes the key to open this opportunity up is affordability - and there must be a way to make it work to the greatest extent possible, we just have to think our way around it. I'll refer to the statics / lodges as 'accommodation' to keep things simple and not get too mixed up with owner demographics ( I do agree this has an impact but I want to stay focused on subject ) 1. where occupants pay for their own energy / purchase or own their own accommodation there is an obvious case for having solar installed - so with owner occupied residential parks the case is clear cut IMO.

Adam, ey are on lodges. What's the diﬀerence between a lodge & a caravan ?

2. where occupants pay a charge to cover the cost of energy to the site owner, it gets complicated. park owners do have a headache when it comes to certain occupants using far too much energy, so much so that I have seen cases where site owners are starting to fit meters to each unit.

Andrew Chance - Business Development / Air conditioning Engineer at OIP Leisure Certainly an emerging market, as Ian Elliott knows our company has been involved with solar panels, and Air conditioning.

perhaps it may make sense for the site owners to reward anyone that fits solar panels by footing / sharing the upfront cost of fitting a sub meter to those that fit solar to their accommodation?

Our latest project is to use Solar power, to power the Air Con units, instead of the warm air being discharged to the atmosphere, it is dissipated in the water tank to provide hot water. A further beneﬁt is any excess energy can be stored in a battery bank, and used for lighting using 12 v led types.

So, occupants use less energy, good news for everyone ( the park owner uses software to monitor the usage of accommodation units where solar panels are fitted and bills them; software solutions exist to automatically print off an invoice )

e project is still far om accomplished, but will happen.

[ Feed in tariff would be due to whoever paid the cost of fitting solar - this is another aspect that would however require a software billing solution ]

On which note any sites interested in working with us feel ee to get in touch. Andrew I would suggest perhaps that lodges are more expensive than statics therefore the investment required as a percentage of capital cost is greater on statics. Do end users have that disposable income and in a lot of instances have limited interest in alternative power sources. Simon Tuﬀrey Brought this idea 2 years ago Andrew Muir Has anyone ever altered a hot tub so as to have a hot water tank with an immersion run om the PV Also currently we purchase our LED GU10's at £2.50 each with 2 year warranty (32 per unit) so not cheap does anyone know of a better deal. We are currently organising a 4KW pv system prefer sunpower panels if anyone knows anyone who'd like the work (quoted £5200 we supply scaﬀold) Andrew Chance you are spot on, down to earth people buy caravans, other people buy over priced caravans and call them lodges.

To reiterate, benefits are that an owner of accommodation fitted with solar panels gets the benefit of lower energy bills and feed in tariff payment where this may have not been an option before. Park owners benefit from less energy usage as a by product of using sub metering and energy monitoring since occupants would also be more energy usage conscious as well as drawing less energy from main supply. Now this is just my initial stream of thought - something tells me that there is a way to make it work and that there is a substantial opportunity involved for all who want to take it in some shape or form. This is turning into a great discussion - so long as we keep focused on the end goal I believe we can find a real solution as opposed to the conversation thread just petering out.

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We are in the business of providing people with happy memories of their holidays to take away with them. All holiday park operators want to avoid accidents or illnesses, particularly avoidable ones that could spoil a family’s stay or worse. We have all read shocking stories of people killed by food allergies – particularly nut allergies and now legislation has come in designed to protect those with allergies, so that they can enjoy food while they are out and about, safe in the knowledge that it is safe for them to eat. Since 13 December 2014, all food businesses must provide allergy information on food sold unpackaged, in for example catering outlets, deli counters, bakeries and sandwich bars. There will also be changes to existing legislation on labelling allergenic ingredients in pre-packed foods. No doubt your holiday park is already working hard to implement the new law but – particularly for small operators – the job can be an onerous one. Tracking and tracing every ingredient to ensure compliance is time-consuming and this adds costs. Thankfully there are a number of suppliers to the catering industry who are offering help and support to small and larger businesses in the form of ingredient and allergen tracking, training for staff and even the creation of menus specially for those with food allergies. For many of us, lucky enough not to be affected by food allergies, it may seem strange that it has become such a big issue. In fact, Allergy UK , the leading national charity dedicated to supporting the estimated 21 million allergy sufferers in the UK – rates of allergy are increasing throughout the world, affecting up to 30 -35% of people at some stage in their lives. This increase was initially seen in countries such as the UK , Europe and USA , but can now be found in all countries undergoing industrial development. The pattern of allergy is also

changing – initially, the increase was in asthma and allergic rhinitis (hay fever). However, recent studies have confirmed a significant increase in the incidence of food allergies, in particular amongst children. In the UK , it is estimated that up to 50% of children are diagnosed with an allergic condition. Read on to find out ways in which your business might be better prepared.

PPelican elican Procurement Procurement SServices ervices To help organisations comply with the new Allergen Labelling Legislation, Pelican has developed a revolutionary new system called Piranha. Piranha, is a cloud-based system which enables you to monitor and track allergen, nutritional and reference intake (previously known as Guideline Daily Amount) data for every ingredient that is used in your menus. This information is taken directly from suppliers and is updated automatically.

items to improve margins and achieve your desired GP. Standardise dishes across the whole organisation. You can build your menu items, add details of how each is made and even include a photo of the finished dish. Piranha is available at no additional cost to Pelican customers. For a free demonstration contact Pelican on 01252 70522 or piranha@pelicanprocurement.co.uk Customer quote: “Piranha is far and away the most useful technological development I have witnessed in recent years! I’m new to the system but so far I’m really impressed with the recipe spec sheets and the event management tool which costs out individual events from the food and the staffing to the laundry and linen. ‘Aside from allowing the team to determine ingredient types, amounts, costs and profit per serving, Piranha saves that most valuable of resources in my business: time.” Andrew Scott, Managing Director, Scott Hospitality Services

The system will also enable you to: Share allergen information easily. You can export your allergen information to a user-friendly PDF we call the Menu Item Allergen Matrix, this can then be printed for your staff and customers. Quickly cost and monitor menu items in real-time. The system uses your live purchasing invoice data so an accurate cost can be calculated for every portion you make. Engineer your menu

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About P About Pelican elican Established 26 years ago, Pelican is a marketleading procurement experts operating to the highest ethical standards. Pelican provides a wide range of purchasing services and cloud-based spend management systems that enable organisations to achieve considerable cost savings, improve their operational efficiencies and gain complete control and transparency over their finances.

All purchasing is managed by CIPS qualified procurement specialist who follow the best practice and adhere to EU standards. www.PelicanProcurement.co.uk 01252 705222

CCaterCost aterCost CaterCost sees the new law as an opportunity for the industry rather than a challenge. The company’s Nutritionist Lucinda Dawes says, “For very little effort there is a potentially huge return on investment – tapping into nearly a quarter of the population not currently catered for.” CaterCost is an online menu engineering resource dedicated to supporting the independent caterer. I Cloud technology I No software to download I Mac and Windows compatible In addition to the benefits of having accurate dish specifications and menus CaterCost gives the facility to link ingredients to nutritional data and flag allergens contained in components of every dish. With the flexibility to select nutritional info from a database of 15,000 ingredients or add precise information from the suppliers ingredients list, CaterCost calculates nutritional composition and allergens through sub recipes, recipes and dishes.

RRegency egency PPurchasing urchasing Group Group Established in 1988, Regency Purchasing Group offers a comprehensive procurement solution for the leisure and hospitality industry. With over £50m of purchasing annually, the buying group offers increased buying power with low prices, quality produce and exceptional service. Regency Purchasing Group has agreements with suppliers in all major sectors, including food, drinks, sundries, waste management and much more. Regency Purchasing Group offers free impartial advice on suppliers, products and systems. Anything from national brands to local produce, along with cost reduction, fixed pricing and national coverage. Undertaking a full free assessment of your procurement activity, the company’s specialist buying group team will report back our findings and recommendations with no obligation to buy. There are no contracts or restrictions and all direct supplier relationships are maintained. “Each of our suppliers holds databases based on product codes and all allergen information is available based on those codes and what the customer purchases. This database is massive as one food supplier holds over 30k products alone so all info is bespoke. We develop menus based on GP, volume sellers, best practice and overall commercial advice,” says Ben Hoskin, National Sales Manager. Continued

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Continued

See below for the 14 Allergens List and some things to watch out for on the label. (as supplied by CaterCost) P Peanuts eanuts Label: Ground Nuts, Beer nuts, Monkey nuts, Nut meat, Arachis oil, Kernels, Mandelonas, Peanut protein Look out for: Peanut oil, Peanut butter, Hydrolisedplant/ vegetable protein. Cake, pudding, cereal bar. Marinades, Dressings, Sauces â&#x20AC;&#x201C; satay, enchilada, gravy, Chilli Fenugreek

Sulphur Dioxide Sulphur Dioxide ((sulphites) sulphites) Label: E220 -228, Potassium bisulphite or metabisulphite, Sodium bisulphite, Dithionite, Metabisulphite, Sulphiting agents and sulphurous acid Look out for: Cooking wine, Juices, Canned frozen and dried fruit, Tomato puree/pulp/vinegar Colourant in some meat

N uts Nuts Label: Almonds, Walnuts, Pecan, Brazil, Cashew, Macadamia, Pistachio, Pine Nuts, Nut Oil Look out for: Chocolate spread, Nut butter, Chocolates, Salad dressings, BBQ sauce, Pesto, Cereals, Crackers, Desserts, Baked goods

M ustard Mustard Label:, Mustard seed, Mustard leaves, Mustard flour, Mustard oil, Sprouted mustard seeds, Mustard powder Look out for: Sausages and processed meat products, Spice mixes, Marinades, Soups, Sauces, Chutney, Ketchup, Piccalilli, Salad dressing, Indian food

CCereals ereals containing containing Gluten Gluten Label: Wheat, Durum wheat, Semolina, Spelt, Kamut, Eincorn, Faro, Barley, Rye, Oat, Malt, Couscous Look out for: Bread, Baked goods, Baking mixes, Pasta, Crackers, Cereals, Condiments, Chocolates, Sauces M ilk Milk Label: Casein, Whey, Lactoalbumin, Lactose, Lactulose, Lactoferrin, Lactoglobulin, Milk protein hydrolysate Look out for: Milk , Milk powder, Buttermilk , Butter, Ghee, Yoghurt, Cream, Ice Cream, Cheese, Custard, Margarine, Chocolate, Instant Mash SSesame esame Label: Benne, Benne Seed, Gingelly, Gingelly oil, Sesame seeds, Sesame oil Look out for: Bread, Crackers, Toasts, Dips, Hummus, Chutney, Tahini butter, Dressings, Marinades, Soups, Sauces SSoy/Soya oy/Soya Label: Soy flour, Soya Milk , Soya nuts, Soy oil, Soybean, Soy protein, Textured vegetable, protein, Edemame, Bean curd, Tofu, Vegetable starch, Vegetable gum Look out for: Soy milk , Soy oil, Soy sauce, Tamari sauce, Teryaki sauce, Miso, Bean sprouts, Canned tuna, Surimi M Molluscs olluscs Label: Oysters, Snails, Squid (calamari), Scallops, Mussels, Clams and cockles Look out for: Ethnic Food, Soups, Sauces

Eggs Eggs Label: Albumen, Conalbumin, Dried and powdered egg, Globulin, Livetin, Lysizyme, Ovobumin, Ovomucin, Ovotransferrin, Slico-albumate, Vitelin Look out for: Meringue, Mayonnaise, Pasta, Marzipan, Marshmallow, Salad dressing, Tartare Sauce, Hollandaise, Cakes and baked products, Egg glazed pastry, Some ice cream, Some custard

CCelery elery Label: Celery salt, Celery stalk , Celery leaf, Celariac, Celery seed Look out for: Vegetable juice, Spice mixes, Curry, Soup, Marmite, Bouillon, Processed meat products, Sausages, Prepared Salads, Savoury snacks FFish ish Label: Anchovy, Bass, Cod, Sardine, Haddock , Plaice, Pollock , Salmon, Tuna, Turbot, Whitebait Look out for: Salad dressing, Num Pla, Worcestershire Sauce, Barbecue Sauce, Soups, Pizza Dips, Gelatine, Relishes, Flavourings ommon) LLupin upin ((EU EU ccommon) Label: Lupine, Lupin flour, Lupin seed, , Lupin bean Look out for: Baked goods, Pastries, Waffles, Pancakes, Pasta, Vegetarian meat substitute CCrustaceans rustaceans Label: Shrimp, Prawns, Crab, Crayfish, Lobster Look out for: Pealla, Chinese products, Prepared sauces, Soups, Fried rice, Fish paste, Num Pla

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CHILD’S PLAY AN ELECTION ISSUE, SAY UK PLAY INDUSTRIES

he lead trade body for the UK play sector is urging political parties campaigning for this year’s General Election to make play a policy priority.

Provision of high-quality play facilities in local communities not only has a vital role to play in tackling the nation’s catastrophic physical inactivity epidemic, but also addresses wider social problems like social exclusion, anti-social behaviour and community cohesion, says the Association of Play Industries (API). API Chair Michael Hoenigmann says: “Every child has a fundamental right to play but there are many local communities that have nowhere safe for their children to play. At the same time that childhood obesity and physical inactivity are rising and young people’s relationship with the outdoor world is dwindling, austerity measures are putting children’s right to play and their health and well-being at risk.” The Association calls on politicians for investment in highquality public play facilities and parks, particularly in deprived communities, for children’s needs to come first when planning new play facilities, for long-term funding for all schools to provide more and better opportunities for active outdoor learning and play and to improve provision of PE and sport, and for measurement of children’s physical literacy within the Ofsted inspection regime.

throughout the school day. The Sport England Primary Spaces programme should be extended to every school, with broader scope to incorporate a wide variety of physical literacy activities, not just ball games. 4 Active outdoor learning and play at school are as important as PE and sport in encouraging children of all capabilities to be more physically active, as well as improving concentration, classroom behaviour and academic performance. A measurable outcome for physical literacy in schools with agreed minimum levels of physical activity, outdoor learning and play should be mandated in all schools as part of the National Curriculum with outcomes assessed within the Ofsted framework. Evidence of the benefits of high-quality play provision can be found in Tim Gill’s report, The Play Return: a review of the wider benefits of play initiatives[1] and the Association of Play Industries’ policy document: Community benefits of children’s play areas[2]. The API is the lead trade body within the UK play sector and campaigns at the highest levels for policy recognition of the value of play. The association represents approximately 85 per cent of UK play industry companies including manufacturers, installers, designers and distributors of outdoor and indoor play equipment and safety surfacing.

In full, the API makes four key asks: 1 Children are more physically active if they have access to well-designed, high-quality outdoor play facilities. Welldesigned play spaces act as a ‘signpost’ for children to access the outdoor world. Public parks should be hubs for physical activity for people of all ages, including young children, teenagers and seniors. Investment in, and subsequent maintenance of, public play facilities should be a government priority, particularly in deprived communities. 2 Local authority procurement practices are protracted, consume time and money, stifle the development of highquality play facilities and fail children. Play is a child development issue. Decisions about local play provision should be made by specialists within local authorities who understand the benefits of play and the needs of local communities, not by procurement departments. 3 Increased physical activity levels are directly linked to greater concentration and academic attainment. Schools play a key role in encouraging children to be more active

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Play Case Studies

upiter Play Case Study For Abbey Park Evesham

This client requested to have an embankment slide on an existing south facing slope. Due to its southern prospect this could be dangerous. The heat of the sun would force it to become unusable in summer months so we built a tube slide underground; utilising the natural form of the slope. The area that we designed was a small part of a much larger scheme designed by the local authority although it sits adjacent to the larger site is has individual character and is a completely bespoke solution. The site is located on the boundary of a Scheduled Ancient Monument. When designing the site we have considered how children would use the space and their movement patterns. We created a route around the area through the use of stepping posts and a bespoke climbing net unit to span over the slideâ&#x20AC;&#x2122;s route underground. The underground slide is not only a functional solution but it has become part of an exciting space. The elements of play and the consideration of the surrounding protected landscape has created an area with its own individual character, qualities and play experience. Edinburgh 0131 445 7989 Nottingham 0115 969 9859 info@jupiterplay.co.uk http://www.jupiterplay.co.uk/

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Sovereign completes Five Star Holiday Park installation

overeign has completed a £30,000 woodland play area refurbishment for one of Britain’s top holiday parks.

Visitors at Darwin Forest Country Park can now enjoy a range of physically challenging play equipment for children of all ages. Andy McKay, Area Manager at Sovereign commented: “The Park wanted to create a wow-factor for visitors upon arrival. Its new facilities include a large adventure play tower, play train and a jumbo climbing frame. The area was completed with colourful slip resistant surfacing and heavy duty seating for parents.” “Given our forest setting, we wanted a company with green credentials whose products were in keeping with our natural environment. Sovereign ticked all the boxes,” concluded Lyndsey Grayson, Parks Director. For more information visit www.sovereignplayequipment.co.uk.

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Unequalled. JUST GOT UPGRADED

THE NEW, EVEN BETTER

STW COMPACT TRACTOR SERIES

Step up into new levels of comfort, reliability and performance with the new STW compact tractor series from Kubota. From mowing to loading, the new STW is an unequalled performer. Amazingly quick and impressively powerful, itâ&#x20AC;&#x2122;s lightweight and compact design delivers outstanding efficiency with minimal surface impact.

Scan the QR code for more information

Heavy duty tasks are light work thanks to the STWâ&#x20AC;&#x2122;s high torque, low noise Kubota diesel engine plus a host of standard features including the exclusive Bi-Speed turn for enhanced and effortless operation. Now available with a panoramic, spacious and air-conditioned cab, the STW offers class leading visibility and operator comfort. Why settle for less. Be unequalled.

See it now at your Kubota dealer. For more information or to find your local dealer call: 01844 268 000 or visit: www.kubota.co.uk 28

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Decking without compromise Holiday Home Decking & Skirting Systems Designed to enhance the outdoor lifestyle of todays modern Holiday Homes & Static Caravans, leading UK manufacturer FENSYS supply the very highest quality & specification, low maintenance UPVC Decking and Skirting systems.

Contact us today and here’s what you will get: Expertise... Expert advice and products from a blue chip company doubled with professional care and attention provided by our extensive network of qualified sales and installation service providers.

Experience... A British company with over 30 years experience in manufacturing. Our team of technical advisors, market specialists and customer service staff are on hand to help and advise.

Quality... Superior market leading products, Fensys manufacture the very highest specification low maintenance decking and balustrade products.

Engineered to last... Professionally fitted and exceptionally strong Fensys even offer a galvanised metal sub-frame up grade to further extend the products life.

Designed to please... Slip resistant and bare foot friendly our natural tone deck board colour options are designed to give years of untroubled enjoyment.

Made to match... Choose from 8 balustrade colour options to match or contrast your holiday home. White, cream, beige as well as 4 window matching wood grains are all available.

Your ideas welcomed... Fensys offer standard as well as bespoke veranda designs, let our team of professional advisors help turn your dream into a reality.

Customised by you... Accessorise with our hand rail style options ‘Madison or Georgian’, bowed spindles, glass panels, post lights, gates, ramps, solid and ranch style skirting.

Local coverage... We have the largest network of professional sales and installation service providers. Covering the whole of the U.K.

Verandas now available with premium polymer deck-board – Email for new brochure

sales sales@ffensys.co.uk ensys.co.uk

0 0121 121 5 526 26 4048 404 8

www.fensys.co.uk w w w.fensys.co.uk

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M Made ade in in tthe he29 U UK K

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Sales; Service;Parts for all Makes Office;01233 750111 Mobile; 07852128759 contact Tony Parker Sales Director Email; tony@tricountygolfcars.co.uk

Transport Solutions.â&#x20AC;Ś

radshaw has a range of vehicles that are ideal for holiday parks and resorts. Whether you want people movers or utility vehicles, Bradshaw exclusively use Club Car vehicles for reliability and rock solid engineering that will not let you down. People movers are available in 2, 4, 6 and 8 seaters and come with optional extras such as weather-proof protection. The range is ideal for transporting staff and visitors around site facilities.

The Club Car Carryall utility vehicles are go-anywhere, doanything vehicles, making them ideal even on rough terrain. The range includes various sizes and options and is great for any groundwork and maintenance jobs, as well as moving equipment or supplies. Vehicles come in electric and petrol and we offer leasing or rental options to keep within your operating budgets. If you would like to speak to a member of the Bradshaw team please call 01780 782621 or email sales@golfbuggysales.co.uk

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Don’t slip up, use DeckWright Anti-Slip!

he popularity of timber decking as an outdoor surface is growing and yet here in the UK, we are experiencing an increasing amount of wet weather. DeckWright AntiSlip is a professionally developed and tested product that is suitable for commercial, heavy traffic areas where there is a high risk of slipping.

Timber decking can become lethal when wet and businesses such as holiday parks and camps are all too aware of this risk to their business. Whether there is a need for brand new decking or a requirement to anti-slip already laid decking, DeckWright can be the solution. DeckWright Anti-Slip Inserts Already got the problem of slippery decking? DeckWright Inserts can robustly fix to the majority of grooved decking that has already been laid and create a reassuringly safe surface for many years to come. Supplied in flexible lengths, DeckWright Inserts are a resin and aggregate creation that can be cut to size and 32

adhered to a groove with a specially formulated adhesive. They look great and significantly reduce the risk of injury on wet decking. Such is their flexibility, DeckWright Inserts can be fitted to the entire decking area or simply key walkways and steps. Made by Hull based WJ Group, a choice of coloured DeckWright Inserts is also available and a short video explains just how easy they are to fit. DeckWright Anti-Slip Service WJ Group also offers an anti-slipping service for timber decking in its Hull and Rochester sites. Almost any grooved board can be transformed into a safe, anti-slip decking product and this service is ideal for businesses looking to undertake a brand new decking project. With no minimum order, the price is simply per linear metre and swift lead times are available. DeckWright Anti-Slip has been fully tested and approved by the Health and Safety Laboratory in Buxton in accordance with BS7976: 2002. The anti-slip decking manufacturing process is independently QA audited

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and is compliant with ISO 9001: 2008. Mark Eggleston, WJ Group MD comments: “DeckWright Anti-Slip has received much attention for both commercial and domestic use. Businesses such as holiday parks have expressed interest as timber decking is commonly installed in such locations and used heavily by the public. Recent summers have of course demonstrated the impact of unpredictable weather!

DeckWright is a professional, cost effective and long-lasting solution to a known problem. Once installed, there is no need to re-apply or re-install; it will work with the timber for the life of the decking. We welcome all enquiries about DeckWright Anti-Slip, whether large or small. We work directly with many companies and have merchants retailing DeckWright Inserts in many parts of the country”. For further information please call 01482 338950, email info@wjgroup.co.uk or visit the WJ Group website (www.wj-group.co.uk). Samples are available upon request.

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HPM DIRECTORY Connected Entertainment provides an easy to use touch-screen entertainment system called Jigsaw™. Jigsaw™ is a uniquely developed PC based software product, hosting best in class content: Music, Karaoke, Bingo, Linked Bingo, Games and In-venue Advertising.

Since 1909, Horne Engineering Ltd has been at the forefront of the design, development and manufacture of thermostatic valves for mixing and temperature control applications. We have a broad range of thermostatic mixing valves and pre-plumbed surface mounted shower panels to ensure safe and comfortable delivery of warm water for handwashing, bathing and showering.

Entertainment Software Made Easy

Horne Engineering Ltd

T: 01482 467038 E: info@connectedentertainment.co.uk

T: 01505 321455

www.connectedentertainment.co.uk

www.horne.co.uk

All types of building work undertaken, from office buildings, glamping buildings, toilet blocks and Conversions. Plumbing, plastering, painting, refurbishments and decking.

For all those holiday park operators who include coin-op amusements and ticket prize retail as part of their offering, you will be well aware of the importance of top performing machines, in a well-run area, bring to the holiday experience as well as adding all-important profits to your bottom line. With our vast range of brand leader products, our dedicated team will ensure you are offered the very best products on the market at competitive prices.

Rex Building and maintenance Ltd

T: 07917 858566 – Rex Dovey E: rex.dovey@live.co.uk

RLMS Sales

ADVERTISE YOUR COMPANY T: 0845 603 6666

www.rlms-sales.com

Advertise your company as a Diamond Listing on Holiday Parks Management Website and receive a free x 4 inserts into the directory of Holiday Parks Management Magazine Contact Nina Blanchard/ Nikki Fisher 01432 263219/ 07799430327 34

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HPM DIRECTORY ENTERTAINMENT

ENTERTAINMENT

From our World Of Rides premises in County Durham we supply major shopping centres, retailers, visitor attractions, fun farms, holiday parks, garden centres, family entertainment centres with coin operated cars and battery operated cars.

Paragon Entertainment has developed a portfolio of branded attraction concepts to license to owners and operators of holiday parks, visitor attractions, family entertainment centres (FEC’s) and play centres. Paragon has the pedigree to attract world-class brand partners and the ability to develop those brands into instantly recognisable and universally appealing attraction concepts.

WORLD OF RIDES

PARAGON ENTERTAINMENT

T: 0191 49 20 999 E: info@worldofrides.com

www.worldofrides.com

T: 01904 608020 E: J.beevers@paragonent.com

ENTERTAINMENT

PARK MANAGEMENT

The company has recently been working with one of the leaders in the UK leisure business, Bourne Leisure, which operates three of the industry’s most successful brands – Haven Holidays, Warner Leisure Hotels and Butlins. The leisure group has invested in technical upgrades across its 51 UK venues, and Illuminate Design has handled every aspect of the project.

Arronbrook Leisure Homes is an award-winning manufacturer of bespoke holiday homes that are enjoyed by holiday-makers across the UK and Europe. The family-run firm has been successfully trading for more than 25 years and puts its popularity down to the fact that each caravan is handmade and can be created bespoke to a customer’s taste.

www.paragonleisure.com

ILLUMINATE DESIGN

ARRONBROOK LEISURE HOMES

T: 01223 969694 E: info@illuminatedesign.co.uk

T: 01482 210327 E: info@arronbrookcaravans.co.uk

www.illuminatedesign.co.uk

www.arronbrookcaravams.co.uk PARK MANAGEMENT MAXXTON BOOKING MANAGEMENT SOFTWARE

PARK MANAGEMENT

At Anytime Booking we work with many parks around the UK to streamline the check-in process; the diversity of reception facilities is fascinating. From offering innovative welcome packs, to uber-cool tent tags and basic self check-in systems (we’ve seen a piece of paper pegged to the gatepost with a highlighter pen!), there are so many different approaches to receiving guests.

Maxxton is a multinational software company which has been providing cutting edge IT solutions and services since 1987 to the holiday and tourism market. Working in close partnership with their clients, They serves a variety of organisations of all sizes: holiday parks, multi-property groups, campsites & RV parks, independent hotels, serviced apartments, tour operators and vacation rental organizations. Maxxton was the first company in Europe to launch a fully integrated, cloud based Enterprise Resource Planning system specifically for the hospitality industry: Newyse ERP.

T: 01326 574660 E: info@anytimebooking.co.uk

www.anytimebooking.co.uk

T: 0121 122 5125 E: europe@maxxton.com

www.maxxton.com PARK MANAGEMENT

PARK MANAGEMENT

NewBook is a state-of-the-art new platform specialized for holiday parks and Caravan Parks. Built using more than a decade’s worth of feedback and experience from experts, NewBook is browserbased, intuitive, highly responsive and incredibly flexible. It streamlines accommodation and reservation tasks so everything can be managed from one place, whether in the office, at home, on-site or on the move.

OPDS can project manage a development, help with sales and marketing of homes or offer rental advice, in fact we can help with any development or operational issue a holiday or residential park might face. We can also help own landers, farmers who would like to site a lodge or residential home on their own land our garden space, we can advise on planning and manage the hard standing construction and home delivery and siting stages, through to completion.

NEWBOOK PMS

T: 01732 409 999 E: Chris Petty info@newbookpms.co.uk

www.newbookpms.co.uk

OMAR PARK DEVELOPMENT SERVICES

Contact Richard Sigsworth E: RSigsworth@omar.co.uk T: 07841 917859 www.omarpds.co.uk

www.HolidayParksManagement.com

HPM DIRECTORY PARK MANAGEMENT

LANDSCAPING

RMS is an Australian software company producing and supporting Front Office Systems to the world’s hospitality industry. RMS has been at the forefront of development of property management and reservations systems for nearly 30 years for the Caravan Park Industry.

Trimax mowers now groom highly manicured sports grounds, turf farms, Holiday Parks, golf courses, rough roadsides and those difficult to mow places. Trimax is now a market leading brand and we take pride in knowing and supporting our customers and dealer networks.

RMS RESERVATION AND ONLINE BOOKING SYSTEM

The RMS property management system is now complimented with seamless, real time online booking functionality to receive bookings from a property’s website, the global distribution system and a broad range of third party travel websites.

E: bl@rms.com.au

www.rms.com.au

TRIMAX MOWING SYSTEMS UK

T: (sales/admin): +44 (0) 1933 652235 T: (parts): +44 (0) 1933 652246 E: info@trimaxmowers.co.uk

www.trimaxmowers.co.uk

LANDSCAPING

Etesia UK is a company that specialises in building high quality grass cutting machinery for both the professional and domestic market. Started in 1995 with only one walk- behind and one ride-on machine Etesia UK have grown rapidly and now offer a wide range of products that include a variety of walk-behind, ride-on mowers and the awesome Attila range of brush cutters.

Husqvarna has been delivering reliable machines to professional landscape users around the globe for more than 50 years. It all started with ground-breaking chainsaws which featured smart, unique solutions combining high productivity with superb ergonomics.

ESTESIA UK

T: 01295 680120 E: sales@etesia.co.uk

HUSQVARNA GARDEN & LANDSCAPE MACHINERY

These qualities and innovative spirit have been retained over time as Husqvarna has continued to create a range of ground-breaking commercial landscaping products using cutting edge technologys.

E: joe.bell@husqvarna.co.uk

www.etesia.co.uk

www.husqvarna.com/uk/landscape-andgroundcare/home

LANDSCAPING

Frontier Pitts can provide a complete range of services including design, site surveys, manufacture, installation, civil and electrical services, maintenance, spares, repair or refurbishment and full project management. Our products include manual equipment, automatic rising arm barriers, sliding gates, hinged gates, bi-folding speed gates, rising bollards, static bollards, pedestrian gates and turnstiles.

We have a range of out-front collecting mowers which are widely acknowledged as having performance second to non in wet UK conditions. Our machines are hydro 4 wd with Yanmar diesel engines, 12 or 900 ltr hi- tip collection boxes and cutter deck sizes of 132 or 155cm depending on model. Grillo machines are used by many park operators and local authorities.

FRONTIER PITTS

T: 01293 422801 E: marketing@frontierpitts.com

www.frontierpitts.com

GRILLO

T: 0773 4497726 | 01889 569149 Steve Gadesby E: stevegadsby@grilloagrigarden.co.uk

www.grilloagrigarden.co.uk

LANDSCAPING

Tiger Turf was founded in 2000, the Worcestershire-based manufacturer designs and manufactures artificial grass for sport, landscape and leisure applications. They select the most advanced yarns from leading suppliers and specialist producers to create a full range of artificial grass for a wealth of sports, education, and leisure facilities.

Jacksons Fencing is a family run company that has been trading for 65 Years. With fencing centres in Ashford, Bath and Chester it enables nationwide coverage, delivery and installation. Jacksons offer a comprehensive range of sturdy, decorative and long lasting timber and steel fencing and gates, including bespoke solutions.

TIGER TURF

JACKSONS FENCING

T: 0800 41 43 43 E: sales@jacksons-fencing.co.uk

www.Jacksons-fencing.co.uk

T: (0)1299 253966 E: e.smith@tigerturf.co.uk

www.tigerturf.com/uk 36

www.HolidayParksManagement.com

HPM DIRECTORY LANDSCAPING

LANDSCAPING

SureSet permeable resin bound paving is the ideal solution for pedestrian and vehicular areas of any size that require a hardwearing, low maintenance surface that also looks amazing. Offering an exciting alternative to concrete, tarmac, gravel and paving slabs, SureSet is perfect for car parks, playgrounds, swimming pool surrounds, tree pits and paths.

Instarmac is home to the Ultracrete, Ultrascape, Ultra Tile, Ultra Floor and Wondertex brands – all names synonymous with repair and refurbishment solutions for all Holiday Park and Leisure establishments. The portfolio of products for pothole repair, car park maintenance, paving, tiling, floor levelling, drylining and decorative texturing are materials that have been proven and successfully used for over 35 years by local authorities, contractors and utilities nationwide. These products are available for you for your own maintenance needs.

T: 01985 841195

T: 01827 871871

SURESET

E: marketing@sureset.co.uk

INSTARMAC BUILDING PRODUCTS

E: enquiries@instarmac.co.uk

www.sureset.co.uk

www.instarmac.co.uk.

LANDSCAPING

FENSYS – DECKING BOARDS

Kubota is a market-leading manufacturer of groundcare, construction and agricultural machinery and equipment. Offering an array of high performance mowers and RTVs, holiday park managers will find it straightforward to find a machine to suit their needs. Kubota is proud to offer solutions that have been manufactured to the highest standards and specifications.

KUBOTA

UK manufacturer FENSYS, part of the PAL Group, now produce an advanced engineering grade 100% polymer deck board with thermoplastic cap layer giving exceptional weatherability. This PREMIUM EXEL board combines multi colour processing technology and a dual wood grain pattern giving excellent slip resistance and an unparalleled natural appearance.

www.fensys.co.uk

www.kubota.co.uk/product-range/groundcare www.kubota.co.uk/product-range/utilityvehicles/rtv

LANDSCAPING

GLAMPING

Tri County Golf Cars Limited has been formed as an independent distributor for golf, transportation and utility vehicles from Club Car the world’s largest manufacturer of these products, offering Sales, Servicing and Parts as well as competitive finance packages. We have the expertise to offer advice and finance solutions for 1 100 vehicles.

CLEAR SKY SAFARI TENTS

T: 0121526 4048

E: sales@fensys.co.uk

TRI COUNTY GOLF CARS

T: 01233 750111 Mobile 07854 389 604 E: paul@tricountygolfcars.co.uk

specialise in supplying the very highest quality safari tents at the lowest possible cost. Our safari tents are manufactured to British standards, designed for year round usage with a life of up to 10 years and cost from as little as £2990 (Exc Vat.)

T: 0845 299 6484 E: tracey.sibun@safaritents.net

www.tricountygolfcars.co.uk

www.safaritents.net

GLAMPING

Teifi Valley camping Huts | Pods are finished to the highest standards and are fitted with double glazed, lockable windows and doors, 2 internal lights, 1 external light, smoke alarm and double socket with hook up point to your supply. The wood to manufacture the pods is sourced from sustainable woodlands. Prices start from around £6,000, purchase finance can be arranged.

The Touring Arc is an innovative and highly practical Glamping solution for UK campsites. The Touring Arc is completely mobile, built on a removable chassis making moving site simple and super quick. The Touring Arc provides comfortable Glamping accommodation for up to 8 people and includes a covered porch area for cooking, extra accommodation, muddy boots etc.

TEIFI VALLEY CAMPING HUTS

ALFRESCO ARCH

T: 01239 652800 E:info@teifivalleycampingpods.co.uk

www.teifivalleycampingpods.co.uk

T: Mark 07860 250 212 E: enquiries@alfrescoarch.com

www.alfrescoarch.com

www.HolidayParksManagement.com

HPM DIRECTORY GLAMPING

GLAMPING

NEWFOUNDLD LODGES LTD

A monocoque structure camping pod is like an aeroplane wing construction where you have a rib structure and an outer skin attached to give an unrivalled strength and this also means that our buildings do not need any internal walls in order to support the roof.

E: admin@newfoundland-lodges.co.uk

www.thepod.info

T: 0791 727 6061 John Baxter E: info@campingpods.eu

GLAMPING

LOG POD ARCH - THE GOTHIC POD!

GREEN ECO LIVING

UK HIDEAWAYS

Newfoundland Lodges Ltd. are the company who created the Pod camping hut nearly ten years ago with the first units being supplied to the Camping & Caravanning Club site in Eskdale in the English Lake District back in 2008.

www.campingpods.eu/?Camping_Pods

Tel 07875 620091 E: trevor@thelogpod.co.uk

Glamping comes to the Caravan Club! Green Eco Living is proud to welcome the Caravan Club as a customer! Established in 1907, the Caravan Club has been the No. 1 choice for many campers and caravanners for over a century. With their recent order of 6 of Green Eco Living’s eco-friendly Camping Pods, the Caravan Club are providing their customers with another camping option to tents and caravans; an option that combines the best of both. We are certain that the Camping Pods will be very popular with the Caravan Club’s members and holiday-makers.

www.thelogpod.co.uk

T: 01257 453791

Raising the standard of Camping Huts and Pods. It's fair to say that many people looking at Camping Huts or Pods tend to think of an "arched" shape, hence our development of the 2014 Log Pod Arch or "Gothic Pod".

E: ask@greenecoliving.co.uk

www.greenecoliving.co.uk

GLAMPING

SWIMMING POOL & SPAS

ALBION CANVAS

Albion Canvas has pioneered a uniquely designed range of Safari-style tents with a central pole, a separate PVC outer flysheet and a complete canvas inner tent, which gives good thermal insulation in hot and cold weather, as well as sound proofing, making it useable all year round. The Grand Tsavo, the largest of Albion’s four Tsavo models, has interior space of 12 metres x 5 metres,

A Swimming pool is an expensive but valuable assets, it makes sense to enable them to be used earlier and later in the season or throughout the year. The fact that the “Great British Summer” has failed to make an appearance for the last few years makes putting them under cover them even more important. A pool is undoubtedly the campsites major attraction and is even more so if the pool is enclosed. When it comes to booking one of the questions most often asked of campsites is whether or not they have a covered pool.

T: 01823 665849 E: enquiries@albioncanvas.co.uk

T: 01444 411 411

ARCH ENCLOSURES

E: estellemichaels@gmail.com

www.archenclosures.co.uk

www.albioncanvas.co.uk OUTSIDE

OUTSIDE

Tel: 01752 690690 E:david@demon-pressurewashers.com

Solutions specialise in the supply of outdoor covered areas to a wide range of different sectors. The canopies are as varied as the applications and can be mounted to buildings or entirely free-standing. Our retractable canopies ensure that you can enjoy the sun’s rays for one minute and have protection from the rain in the next! All these retractable canopies are designed to be robust and to meet the rigours of our British weather.

www.demon-pressure-washers.co.uk

Tel 0844 561 7679 E: info@outsidestructures.co.uk

OUTSIDE STRUCTURE

DEMON INTERNATIONAL POWER WASHERS

The latest version of the Hurricane Combi flat surface cleaning pressure washer is proving particular popular and can now been seen in action in a multitude of companies. Holiday and leisure facilities across the UK are enjoying the benefits of cleaning communal areas such as paths, walkways, decked and block paved areas and general facility cleaning and maintenance. They are able to clean more areas in less time with greater efficiency with the Hurricane Combi.

www.outsidestructures.co.uk 38

www.HolidayParksManagement.com

HPM DIRECTORY WASHROOMS | TOILETS

WASHROOMS

MAGRINI BABY CHANGING UNIT

PHS Laundryserv, are one of the UK’s leading providers of commercial laundry equipment, and provide numerous holiday sites from Scotland to Cornwall with easy to use, reliable washers and dryers backed up with a five star service. PHS Laundryserv provide a Smart Laundry System which removes the potential for theft by providing user financed washers and dryers, but without the need for money to collect in unsecure areas

PHS LAUNDREY SERV

A wide range of baby changing units are on offer, ideally placed to meet all your commercial needs. Our units are suited for pubs, restaurants, cafes, retail centres and other commercial areas, and allow an easy and hygienic way of baby changing. Magrini baby changing units combine innovative design and safety features, which will enhance any washroom whilst providing the ultimate in durability.

E: sales@magrini.co.uk

T 0800 7311 399 E : lynnevanes@phs.co.uk

www.magrini.co.uk

www.laundryserv.co.uk ENERGY SAVING

RESTAURANT The Breeze high chair is the latest addition to the range of commercial childcare products. This stylish, light-weight chair combines classic good looks with the durability of HDPE material. The high chairs stack up to eight high for easy storage and the front-load stacking design eliminates the need for up and over lifting. The Breeze high chair pushes up to the table to enable your smallest guests to join the meal as well as conserving valuable aisle space. At Magrini safety is our main concern and the Breeze features a permanent T-bar for intrinsic safety as well as an adjustable, instant-release buckle. The chair is designed and manufactured in the U.K. and is available in a choice of colours.

MAGRINI – HIGH CHAIRS

E: sales@magrini.co.uk

T : 0845 230 4535

www.econtrols.co.uk

WATER ATTRACTIONS

DigiCard Systems Ltd – Pre-payment Card Meters

DigiCard Systems Ltd is a world leader in the design and manufacture of pre-payment, card-operated electricity meters. With more than 30 years’ experience at the forefront of the industry, our metering products have become synonymous with accuracy, reliability and ease of use. Our product range includes: card-operated electricity meters and rechargeable or disposable electricity cards.

E : sales@digicard.co.uk

www.digicard.co.uk

Range of fun water attractions add the perfect family activities and enhances your resort's leisure offering for 2015.

INNOVATIVE LEISURE'S

We've been supplying our Stationary, Mobile and Custom Climbing Walls and our Water Wars games to holiday parks and resorts for over a decade. We introduce the newest product to this sector with Downpour Derby; manufactured in Minnesota by our long standing partners at Water Wars.

We currently have stock of both single and double models of the Inflatable Water Wars available at a special winter discounts.

T: 0116 271 3095

www.innovativeleisure.co.uk

BOOKING AGENTS

PLAY EQUIPMENT To make your play scheme a real adventure, as well as supplying the equipment, we will design and install new playgrounds. Our dedicated team will work with you from concept, design through to installation. They will design a playground to suit any size, environment, age group and budget. Utilising Huck Play’s full range of playground equipment, any area can be converted in to an innovative and challenging play environment designed to meet your needs.

HUCK NETS UK

T ; 01308 425100

E : sales@econtrols.co.uk

www.magrini.co.uk

ENERGY SAVING

T : 0845 230 4535

Energy Controls provide a fully managed metering service, from initial discussion and product evaluation to installation & training services that can be tailored to meet your specific requirements. We also provide secure data hosting, as well as complete management and aggregation of energy data for our customers from our specialist IT centre in Warwickshire.

ENERGY CONTROLS - SMART METERING

E : sales@hucknetting.co.uk

www.huck-net.co.uk/playground/

Are you suffering from empty pitches? Do you have offers or discounts you would like to promote? Would you like to Receive the Park Operators Bi Monthly Magazine free? Why not join our increasing network of parks and sites that are happy with our service Add your Holiday Park, Caravan Park or Campsite Free of charge or opt in to promote your park with a premium listing at a minimal cost

CAMPSITE FINDER ONLINE

T: 01432 263219 E: info@campsitefinderonline.com

www.campsitefinderonline.com

www.HolidayParksManagement.com

Holiday Parks Management The Ultimate Suppliers Guide For Holiday Parks, Caravan Parks, and Campsites

info@holidayparksmanagement.com www.holidayparksmanagement.com

Tel : 01432 263219

Picture Courtesy of Featherdown Farms