Franchise New Zealand - Year 30 Issue 03 – Spring 2021 by Franchise New Zealand

BUY YOUR OWN BUSINESS

Spring 2021

franchise.co.nz

Year 30 Issue 03 $8.95

BREATHE start a new life in the regions

INSIDE | positive outlook | choosing wisely | know the numbers endorsed by

Westpac Directory of Franchising Over 275 different franchises

We Speak Your

Language At CrestClean we are hugely proud of our cultural diversity with franchise owners from over 54 countries, all operating successful cleaning businesses.

To celebrate we invited some of our franchise owners to share their stories in their first language. In a series of unique individual videos, hear what they most enjoy about being a CrestClean business owner.

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WATCH THEIR STORIES

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We have franchise opportunities all around New Zealand. Call for an information booklet: 0800 273 780 or visit crest.co.nz Find us on Social Media!

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More and more business owners are seeking help to grow their business through better management

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Keep calm and carry on – that’s been the feeling as Alert Levels rose and fell again recently. Yes, it was a challenge, especially in some industries, but it was different from the first time around. In particular, franchisees were a lot less anxious, as the survey reported on page 16 of this issue shows – unlike independent business owners, franchisees know they have a support team and colleagues to turn to for help. Our article on page 28, Strength in Numbers, goes into the reasons for this in more detail. Although lockdowns haven’t made life easy, especially for Aucklandbased businesses, they made our theme for this issue even more relevant. Closed borders have encouraged Kiwis to get out and experience their own country in the last year, with the result that many are reconsidering how – and where – they want to live. Of course, the problem with moving away from the main cities is whether or not you’ll be able to find suitable work in your chosen region. Well, buying a franchise can solve that. The training, systems and support provided by a good franchise can help you put your skills and experience to use in a totally new career and, what’s more, you’ll not just be in control of your own life – you’ll be building a financial asset for the future. As our cover story explains, the lower costs and shorter travel times outside the main centres can make a regional business surprisingly profitable. Sounds too good to be true? Well, we never said it would be easy. You’ll want to choose the right location, the right industry, the right investment level and the right opportunity, and in the following pages we have plenty of advice to help you do that. There’s a map to help you find your way through this process on page 44, and advice on understanding what the financial numbers mean on page 64. If you want to get out and about, read Going Mobile on page 52. And, throughout this issue, there are stories of franchisees who have already escaped city life, and franchisors who are looking for new business owners in some of the most beautiful parts of our lovely country. Don’t hesitate to contact them – it could be the start of a better life for you and your family.

Simon Lord Publisher, Franchise New Zealand PS. If you want another copy of this magazine for yourself or a friend, call 0800 FRANCHISE or visit www.franchise.co.nz to get a free print or digital issue

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Published by: Franchise NZ Marketing Limited PO Box 308 089, Manly 0952 New Zealand P 0800 FRANCHISE (0800 372 624) info@franchise.co.nz www.franchise.co.nz ISSN 1172-059X (Print) ISSN 2324-5204 (Digital) Designed and produced by CDQ Design for Marketers P 021 64 45 45 paul@cdq.co.nz Principal: Paul Donovan

BREATHE

28 Strength In Numbers 40

Dawn of a New Era

Looking to escape the city and enjoy another Why does buying a franchise The newly-elected Chair of part of the country? Buying a franchise might give you such big advantages FANZ shares her story and offer you the way to freedom over going it alone? her vision

Understanding the Numbers What can financial reports tell you about the business you’re buying?

Welcome to New Zealand's BUY YOUR OWN BUSINESS magazine 9 Skin Deep, Passion High The Caci franchise offers a flexible business model to suit any location 11 Healthy Outcome PeopleCare keeps staff and employers safe from occupational health issues 12 Building Brighter Futures Bricks 4 Kidz inspire the next generation of innovators – and business owners 13 Place To Place Business in the regions shows no sign of slowing down for Aramex franchisees 15 Ready To Roll SmartGrass offers groundfloor business opportunities in a fast-growing industry 16 Web News Our pick of the news stories from franchise.co.nz 19 Something Different Hudsons serves up a fresh option from an established franchise 21 Big Dollars From Semi-Passive Business Laundromat owner’s success with Gooder Equipment 22 Franchises Come Together For Support The Franchise Association brings franchisors and advisors together again

24 Green Means Go Woolgro is a full-time or add-on business with a great natural product 25 Moving On Up From employee to owner – Columbus Coffee franchisees make the leap 27 Time To Celebrate Liquorland’s franchise opportunity ramps up in its 40th anniversary year 33 Beyond Limits Paramount’s great part-time to full-time opportunities outside the cities 34 Delivering Smiles A Cookie Time franchise offers business ownership with support from a Kiwi icon 35 High Performers High Performance Training & Coaching gets great results for clients and themselves 36 The 7 Key Causes Of Poor Cashflow René Artz looks at financing growth in your business 39 The Help You Need Why do smart franchisees and franchisors choose Franchise Accountants? 43 Pandemic-Proof Earner Speed Queen provides a near-passive return when other businesses are closed

44 What’s The Best Franchise For You? With hundreds of franchise opportunities to choose from, here’s our road map to starting up in business 48 Staffing Solutions Are Big Business Express Employment Professionals is coming to New Zealand 49 Breathe Easy V.I.P. Home Services franchisee overcomes redundancy to create the life he wants 50 Building A Future Latitude Homes licensees enjoy a rewarding lifestyle in a rewarding business 51 Where Caring Comes Naturally Health 2000 is a business for people passionate about improving Kiwis’ health 52 Going Mobile Some questions to ask about buying a mobile business 53 Great First Time Business EmbroidMe is an ideal opportunity for middle managers 54 Employment Compliance Franchize Consultants suggest 4 ways to help manage employment risks

Spring 2021 Year 30 Issue 03

55 Ride The Crest With Regional Opportunities CrestClean offers the chance to get ahead faster 56 Just Right Just Cuts couple plan hair today, more tomorrow 57 The Best Move We Ever Made Small builders say joining Trident Homes was their foundation for growth 58 A Changing Landscape Claire Byrne outlines employment law changes 61 Posh Pawn Premier Pawnbrokers offer discreet financial services for professional people 63 Three’s Company The Coffee Club allows you to grow as big as you like, wherever you like 82 Art For Pleasure, Art For Profit Seasons Art Class offers franchisees the best of both worlds 68 Westpac Directory of Franchising Comprehensive details and investment levels for over 275 franchise and master franchise opportunities. Also includes advisors and index to advertisers

Westpac Directory of Franchising Over 275 different franchises

68 Franchise and Business Opportunities

Editor Simon Lord Client & Publication Co-Ordinator Zara Askew

Contact

For information about subscriptions, advertising or other matters, please ring us on 0800 372 624 or email info@franchise.co.nz

Business Development Copyright Sally Knight All Franchise New Zealand Writers media are copyright ©Franchise Glenn Baker NZ Marketing Ltd. and no part Crispin Caldicott may be reproduced without the Ross Lindsay specific written permission of Catherine Lord the publisher.

Submissions

78 Specialist Advisors

The publisher in its sole discretion reserves the right to refuse to publish any advertisement received if the publisher considers that the publication of such advertisement would be undesirable in any way.

81 Other Services

Disclaimer All franchise and business opportunity features included within this publication are paid advertorial approved by the client concerned. Inclusion of any franchise system, business opportunity or professional advisor within this magazine does not imply endorsement by the publisher or the FANZ. Persons entering into franchise agreements are strongly advised to seek their own professional advice. Neither the publisher nor the FANZ accept any responsibility or liability for views or claims expressed in Franchise New Zealand. Opinions expressed by contributors are their own and not necessarily endorsed by the publisher or the FANZ.

Cover images: background, www.dreamstime.com/Lantapix; Paramount Services, Sarah Marshall

BREATHE Cover Story: Why Buy a Franchise?

Looking to escape the city and enjoy life in the country? Buying a franchise might offer you the way to freedom

Just a few of the franchisees in this issue who have created a new life for themselves in regions around New Zealand

ew Zealanders used to be called ‘The world’s greatest travellers’, but we haven’t seen much of the rest of the world in the last year. The closed borders have had one benefit, though – between lockdowns, we’ve all seen a lot more of our own country, and it turns out we like it. The pandemic has also encouraged many people to re-evaluate their lives, spend more time with their families and talk about what’s important to them. With lockdown-prone Aucklanders in particular struck by a combination of constant roadworks, impossible traffic and high property prices, the appeal of spending time in another part of our beautiful country is obvious. And, after getting out and experiencing New Zealand outside the cities, a lot of people have been looking at making the move permanent. They’ve also been realising that moving to the regions can fulfil more than the dream of a better lifestyle – it can also be the start of changing your life in another way, by owning your own business. Leaving the city doesn’t mean ending your career – it means starting a new one.

costs. That’s why so many of the outlets on Queen Street are increasingly open all hours – they can’t afford not to be.

‘We have definitely seen an increase in Auckland purchasers looking for regional businesses in the last year,’ says Chris Small, managing director of ABC Business Sales. ‘At least 10 percent of current sales are being acquired by people living in a different region.’ And ABC’s Market Intelligence Report shows high percentage growth especially in Waikato/ Bay of Plenty and the South Island.

2. Although sales may be lower, so are staffing costs. Rent and staff are the two biggest costs for most businesses, which allows for lower fixed costs and greater profitability. Wages may be lower in the regions, although minimum wage rates are national, and there may be grants available to help people get off long-term unemployment and into paid jobs. All these factors add up.

A growing trend According to Philip Morrison of Franchise Accountants, ‘For a number of years now we have been seeing more and more clients looking to sell up property in Auckland and move further afield to start businesses. They see it as an opportunity to improve their financial position overnight, reduce debt and improve their quality of life, and if they want to have their own business then cashing in on their property can make it very affordable. ‘If they are concerned about leaving the Auckland property market altogether, then keeping their property and renting it out can be a good option. They can almost certainly rent something in the regional centres much more cheaply, so they are reducing the burden of debt that the new business needs to support. In turn, that enables them to pay off any borrowings and improve profitability more quickly.’

Big bucks or bright lights? Regional locations can hold another surprise for business buyers, too – they may not attract the bright lights, but they can bring in the big bucks. ‘In fact, some of the most profitable outlets in many franchise systems are located in the regions rather than the major centres,’ says Daniel Cloete, National Franchise Manager for Westpac. The key word here is ‘profitable’ rather than ‘highest sales’. Regional centres might have a smaller economy but they can produce better results. There are four main reasons for this: 1. Regional businesses often enjoy far better rent ratios than urban ones. The property market and rates in Auckland mean that many businesses need to have a significant level of sales before they even cover their

3. In many sectors, there is less competition both from other franchised brands and from independents. While some independent operators may be excellent, most will be average and none will enjoy the buying and marketing power of a franchise, and the operational support that goes with it. 4. It’s also important to realise that because other costs such as housing are lower in most centres, franchisees don’t need to take as much out of the business to cover their everyday living costs. This means they can reduce debt faster and re-invest as required. All these benefits add up – and when you add in the double disadvantages of city property prices and all-day traffic jams, the appeal of regional businesses becomes obvious.

The franchise advantage Of course, all these factors apply to non-franchised businesses just as much as franchised ones, but franchises have additional advantages. For a start, no matter what the size of the business, you’ll still get the same level of training and support from the franchisor, because that’s what franchises do. Even if you have a small retail outlet in Whanganui, you’ll only be paying the same for your goods as an outlet five times the size in Sylvia Park, because that’s how franchises work – they pool their buying power. You’ll have more security of supply, too, and, while regional locations can mean higher freight charges, many franchises have good national deals in place to help reduce these. And you’ll have the benefits of combining a nationally-known brand with truly local ownership – something that creates an incredibly strong Franchise New Zealand

Spring 2021

Year 30 Issue 03

start a new life in the regions BIG QUESTIONS • What do I want to put into and get out of life?

• What would I need to pay to rent or buy a suitable home? • How much capital could I release from my home to put into the business? • Does the region have a suitable market for my chosen franchise? • What is the competition? Is there much opportunity for growth?

There are also stories of franchisees who have already set up with great success in Whangarei and Tauranga, Kapiti and Mangawhai, Nelson and Invercargill. When franchisors say they have opportunities nationwide, they usually mean it.

• Is there the infrastructure we need for education, sports we enjoy, leisure activities, culture? • Are there work opportunities for family members if they are not involved in the new business?

Is it a good fit?

• Do we have family members or old friends nearby?

Finding the right location is always critical to the success of any new business, so if you are flexible about where you go and prepared to take an opportunity when it arises, you could find that it pays off.

• Would we fit in the local community? How easily do we make new friends? • Is this a good time for children to change schools?

That doesn’t mean that buying a franchise is a guarantee of success, though – you have to be certain that any proposed venture really is a good location on the right terms (see Understanding the Numbers on page 64). No matter how reasonable the rent might seem by city standards, you have to get the right number of people passing the door to make a business profitable.

• What opportunities are there in the new area for lifestyle changes? eg. less time commuting, more time for family or favourite hobbies. • Is this a region I’ve visited and thought, ‘I could live here’?

There’s another important factor, too. The ABC statistics show that there is a shortage of businesses on the market in many regions, which is pushing prices up. Nick Stevens of Link Business confirms that ‘Profitable businesses with a good trading history are achieving above the normal prices.’ It means that while buying a new franchise might involve starting from scratch, it could offer the best possible value for money – and great capital gain.

Where to go? Deciding to leave the city is one thing – deciding where to go is another matter entirely. Some people will choose to move to areas where they have family or other connections, which can be an important factor in feeling at home in a new community. Lifestyle preferences are also franchise.co.nz – PUTTING PEOPLE IN BUSINESS

As networking is an important factor in growing many businesses, it can be an advantage to know people in the area you are moving to, whether through existing family, children’s activities, sports or hobbies. On the other hand, as many franchisees have found, operating the local café or cleaning business or art class can be a great way of getting to know people and making new friends. Another good reason for selecting a particular area might be that the franchise you are particularly interested in has a good location available. Look through this magazine and you’ll find plenty of franchises which are crying out for franchisees in particular parts of the country, such as Cookie Time in Northland, Seasons Art Class in Dunedin and Palmerston North, Latitude Homes in Blenheim, Kerikeri and Wairarapa, to mention but a few.

• What does my family need and want for a good lifestyle?

business profile, as people like Shawnee Southon and Tui Allen have found in their Columbus Coffee franchises in Oamaru and Upper Hutt. (see page 25)

important: if you want to be near good beaches, or good fishing, or ski fields or hunting, this needs to play a part, too.

And while many franchises, such as Caci, have different models for regional markets, such as smaller footprint or lower capacity stores, some don’t. While a small town such as Tirau might support a far larger café than the resident population would justify because of its massive traffic flow and popularity as a refreshment stop, other locations require more compact (and cheaper) designs.

How to get there If you’re looking to make the change from city living, then, or want to move closer to friends or family in another part of the country, buying a franchise may offer the opportunity you’re looking for. But it’s a big decision, so with hundreds of opportunities to choose from, how will you work out which one is right for you? Turn to page 44 to find a route map that will show you the way out of the city and into a new life.

About the Author Simon Lord is Editor of Franchise New Zealand and has worked in franchising in New Zealand and the UK for over 35 years.

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Franchise with a well-established international brand. New build stores available & full training provided Contact: Mike Connell Mike.Connell@rbd.co.nz 027 282 6713

Opportunity: Health & Beauty

Penny. ‘In fact, at our past two Annual Awards, most of the gold, silver and bronze winners have been owners of regional clinics. The awards are based on membership growth, retail growth and customer satisfaction, so it doesn’t matter where a Caci clinic is located – it’s always about making connections and providing the kind of service that brings people back.’

New model offers lower entry cost Penny says the Caci team is constantly appraising market opportunities and trends to establish more clinics as territory potential becomes clear. ‘There are now two Caci business models to suit different locations,’ she explains.

Penny Chapman: ‘July 2021 was Caci’s biggest trading month ever!’

‘First, there’s the classic original model, where the franchisee owns the clinic and focuses on customer service and management, employing qualified staff to conduct consultations and treatments. With Caci’s planning and forecasting tools, and ongoing support from our team, this is a very successful model. ‘And second, there’s the exciting new mini-clinic model that we’ve been rolling out more recently. This is treatment provider driven, meaning the nurse or skin therapist also owns and manages the business. Mini-clinics have a much smaller footprint and quicker break-even, so they appeal to people who want a lower barrier to entry for owning a Caci franchise.’

Skin deep, passion high The Caci franchise offers a flexible business model to suit any location

hen it comes to sharing knowledge about Caci, NZ’s favourite skin and injectables business, Penny Chapman is well qualified. Now Caci’s GM of Franchising and Operations, Penny started with the brand 12 years ago as National Sales Manager. Quickly developing an appreciation for the company’s potential, she then became a franchisee herself, buying the Caci in her home town of New Plymouth. It was so successful, she added the Taupo clinic six years later and thrived as a multi-unit operator. When she eventually decided to sell both clinics, though, she stayed with Caci and brought a wealth of practical experience to her current role. This involves getting new franchisees off to a flying start in their own clinics, as well as managing ongoing relationships and clinical compliance audits. Caci’s resilience and appeal are reflected in the record number of new territories opened over the past 12 months. ‘Our overall business performance is up too, with a number of record-breaking months since 2020’s initial lockdown – and July 2021 was our biggest trading month ever. ‘I think all the Zoom calls during the pandemic contributed to a new awareness of skin conditions – we have never looked at ourselves so much on screen! And the restrictions have also encouraged people to experience new things and perhaps consider a business opportunity for the first time, too.’

Regions rule Currently, Caci has franchise opportunities across both islands in centres such as Oamaru, Timaru, Ashburton, Thames/Coromandel and Whanganui. ‘New regional territories are proving especially popular, and the recent opening of the Kerikeri clinic was Caci’s most successful launch ever,’ says franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Investment levels for a Caci franchise start from $125,000 +gst for a mini-clinic.

Peace of mind Caci’s subscription model provides peace of mind for its business partners in what has been an uncertain time for everyone recently.

‘Customers are on a subscription at Caci with a personalised membership made easy with regular direct debit payments,’ explains Penny. ‘That meant that, even during the uncertainties of the past 18 months, franchisees knew they could rely upon a regular income. It’s a very effective model for customers and franchisees alike.’ As a result, Caci clinics across the country are busy. Enquiries, treatments and subscription sign-ups all continue to rise, with significant growth in all of Caci’s memberships: skin treatments and cosmetic injectables, laser hair removal and body treatments. ‘It’s also no surprise that online sales of memberships and skincare are all up, too,’ says Penny, ‘with customers even having the option to subscribe to their skincare product as well.’

Is it for you? Penny says that would-be Caci franchisees need to have a passion for people, and the ability to understand the journey that their customers are on. ‘Another key attribute is ambition – the desire to succeed in business and to grow as a person and as a team. ‘No matter which business model you are interested in, our recruitment process will quickly help confirm whether you have the skills you need to succeed – and our thorough training will quickly address any gaps in your knowledge. The Caci system provides everything you need to run a successful business, and we provide a high level of support, no matter which business model you choose. ‘Our business development team share a deep understanding of the business opportunity and its processes, not just the operational and compliance side but marketing, referring enquiries to clinics, converting leads into consultations and then into sales. This ensures that franchisees can get the very best financial outcomes. ‘If you have a passion for the beauty industry, plus a desire to help others and a good head for business, we have full and mini-clinic locations available now. Call me to find out about opportunities in your chosen area.’

Advertiser Info

Caci www.caci.co.nz/franchising Contact Penny Chapman P 0-9-320 2614 franchisesales@fabgroup.co.nz

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Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Business & Commercial

PeopleCare franchisees help keep staff and employers safe from occupational health issues

HEALTHY OUTCOME P

eopleCare has already proven the popularity of mobile occupational health testing clinics in Auckland and Wellington. Now Christchurch is next in line, with opportunities for franchisees all over the country. PeopleCare takes occupational health testing and analysis to the workplace in such industries as mining, construction, road building, automotive repair, engineering, farming and forestry. Franchisees don’t need healthcare experience – just an empathy with people. ‘Health monitoring of various kinds is a statutory requirement these days, but a lot of businesses operate in areas where testing isn’t easily available, so their staff need time off to comply,’ says PeopleCare founder and CEO Ian Kebbell. ‘That creates a “productivity disincentive” for employers to support regular, ongoing checks by occupational health clinics.

As Ian points out, early detection and regular monitoring can generally nip a health problem in the bud, whether through treatment or the employer investing in more effective protection. ‘The earlier this is identified, the more cost-effective the solution. And later, if an employment issue raises a health claim, the employer can turn to the PeopleCare records to show they have a health monitoring programme in place.’

No shortage of customers And the service is still growing. ‘As a result of customer feedback, we’ve added vision screening to our mobile clinics,’ says Ian. ‘This is particularly relevant for truck and forklift drivers, crane operators, and even electricians, where getting wiring colours wrong could be fatal. We’re also looking at adding other testing technology.

‘Even in cities, visiting a clinic can take a few hours, while in provincial areas it can require a full day off work. That impacts on employers and, for anyone on a contract or self-employed, the loss of work hours can make a real financial dent, too. PeopleCare saves businesses time and money, and helps them take better care of their most important asset – their people.’

‘It all means that a PeopleCare franchisee will never be short of customers – and the requirement for annual testing makes this a repeat income business. One of our new clients, SW Scaffolding in Auckland, has already booked for next year, while another, Masterton engineering company D.A. McGovern, has gone from being uncertain to actively promoting the benefits to their staff.’

Profitable business model

No experience needed

A successful Wellington businessman and former Wellington Free Ambulance paramedic, Ian always planned to franchise PeopleCare. ‘The positive response, and the returns we’re making from our companyowned mobile clinics have shown just how great the demand is, and we believe appointing franchisees around the country will provide the best possible coverage.

Ian says that the training and equipment provided to all new franchisees means that they don’t need healthcare experience. ‘Training by a third party will take a franchisee to the stage of being qualified to do the tests and provide an initial interpretation of the results. We also have a fullyqualified occupational health care practitioner to further review results and recommend a referral pathway. A franchisee just needs to be able to get on with people from all walks of life, and explain the benefits of the service to business owners and staff.

‘We worked with award-winning Franchize Consultants to develop a business model that delivers real financial and personal rewards for franchisees and, as awareness grows, those benefits are only increasing. ‘This is a solid, repeat customer business helping employers meet a regulatory requirement. No-one goes to work to be harmed, so health monitoring is likely to become more strictly enforced.’

Quick and easy Each PeopleCare mobile clinic has all the necessary technology for testing lung function, vision and the effects of vibrating tools on fingers, joints and arm muscles. It also features a sound-proof booth for testing hearing – a common source of problems. Kit Quin of engineering, infrastructure and construction recruitment agency RobLawMax points out, ‘PeopleCare’s on-site booth for hearing screening is something other testers have not been able to facilitate in the past in the Wellington region.’ Whereas a visiting clinic has to set up, PeopleCare drive on to the site, put out a couple of safety cones, and are ready. It means each staff member usually only needs to be away from their job for 20 minutes. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Opportunities nationwide PeopleCare is planning to establish a network of mobile clinics nationwide, with the established Auckland and Wellington units available right now. ‘Each territory offers the potential for high income from a full-time operation, although a franchisee doesn’t have to work full-time to show a good profit,’ Ian says. ‘After the first year, employing staff is an option as repeat business grows. ‘The total investment is around $200,000 +gst, with the largest part of that being the fullyequipped clinic itself which can be financed as an asset. PeopleCare offers you a chance to build a profitable and successful business of your own in a fast-growing market. Talk to me to find out more.’

Advertiser Info

PeopleCare www.peoplecare.co.nz Contact Ian Kebbell P 0800 50 80 30 M 021 629 626 ian@peoplecare.co.nz

Opportunity: Leisure & Education

BUILDING BRIGHTER FUTURES Bricks 4 Kidz inspire the next generation of innovators – and business owners nationwide

ricks 4 Kidz is an award-winning educational franchise utilising Lego® bricks – arguably the world’s favourite toy – to teach children the principles of Science, Technology, Engineering, Art & Maths (STEAM). Established in the United States in 2008, the franchise is the largest provider of STEAM-based educational enrichment programmes in the world, with franchises in over 836 cities in 46 countries. Lorraine Yu brought Bricks 4 Kidz to New Zealand in November 2018 and set out to make its programmes accessible to all tamariki of New Zealand. Today, there are 12 franchises in Auckland, Hamilton, Tauranga and Christchurch, with new opportunities available in Wellington, Taranaki, Hawke’s Bay, Palmerston North, Christchurch Central and South, Dunedin and Invercargill. ‘While we’re based on a strong, internationally-renowned foundation, we’ve established ourselves here with a New Zealand-based curriculum developed by our passionate local team,’ says Lorraine. ‘We endeavour to develop and deliver programmes which inspire children to dream more, learn more, do more and become more.’

The Bricks 4 Kidz franchise support team

The business has been designed to be pandemic-proof, too. ‘All future materials developed by our Curriculum Director have been created with the vision of taking the programme online in the event of another lockdown,’ Queena explains.

Come build with us Bricks 4 Kidz is looking for franchisees who are passionate about children’s education and their development and want to make a real difference. ‘We have no shortage of areas in which to expand, and the support is there to provide our franchisees with the help they need in developing new services and products for their local market,’ says Lorraine. ‘If you are looking for a rewarding business that can also have a positive impact on our future generations, Bricks 4 Kidz is the right business for you. Contact us now to learn more. With a proven model and the ability to generate immediate income, both you and your students can be building a brighter future – and having lots of fun along the way.’

Advertiser Info

Bricks 4 Kids www.bricks4kidz.co.nz Contact Queena Lee M 021 463 778 qlee@bricks4kidz.com

Year-round revenue Franchisees have access to a huge pool of ready-to-deliver programme materials and training which gives them over 20 different year-round revenue streams in their exclusive territory. These include robotics enrichment programmes both after school and/or on weekends, creative and fun Lego® -themed holiday programmes, pre-school programmes, birthday parties, corporate team-building events, and even senior citizens programmes. Since all programmes, materials and teacher training are available in readyto-deliver format, franchisees can run Bricks 4 Kidz programmes in multiple locations at the same time, such as schools, community centres or libraries. Carey Misplon, Bricks 4 Kidz New Zealand Curriculum Director, explains. ‘Our unique and evidence-based approach came from the recognition that children learn best when they are participating in activities that engage their curiosity and creativity. ‘By aligning our curriculum to the needs of Kiwi kids, we can have a real impact on their ability to problem-solve in the classroom and develop their growth mindset and future skills. Our focus is on the Key Competencies outlined in the New Zealand curriculum: critical thinking, relating to others, managing oneself, and participating and contributing to one’s learning. These are all taught through our purpose-based play programmes.

BUILD A FLEXIBLE CAREER AS A BUSINESS OWNER AND MAKE A POSITIVE EDUCATIONAL IMPACT

‘As far as the kids are concerned, they think it’s fun; you know it’s educational!’

Low cost, easy start up model Bricks 4 Kidz can be started as a mobile business, with investment starting from $60,000 +gst and low operating costs. ‘The exclusive Bricks 4 Kidz Lego® Technic project kits are easily transportable, so franchisees can operate in venues such as schools, kindergartens, community centres, libraries, youth centres and business premises,’ says Franchise Manager Queena Lee. ‘This enables franchisees to start trading immediately. Some then establish a Bricks 4 Kidz Creativity Centre that can be used for classes, as a birthday party venue and for children’s entertainment events. ‘Full training is provided, and there’s ongoing programme development and training, as well as access to operating and marketing systems, and constant back-up from the New Zealand franchise support office.’

Create a fun and fulfilling career providing kids valuable STEAM skills– without all the headaches of building your own business from the ground up. www.bricks4kidz.co.nz

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Business & Commercial

Business in the regions shows no sign of slowing down for Aramex franchisees Karly and Brett Jameson: ‘Our business took off in lockdown and is still getting bigger every month’

PLACE TO PLACE B

rett and Karly Jameson have been involved in the courier business with Aramex – previously Fastway – for over 20 years now. ‘Today our Nelson operation is so busy that we are moving into purpose-built premises to handle the volumes of freight, which have more than doubled since March last year,’ says Karly excitedly.

‘Let’s face it, there can be times when business is tough, and we couldn’t do without that support. Furthermore, Aramex have a perpetual franchise agreement with no renewals – unlike many franchises – provided there is an acceptable level of performance. That has given us a great deal of confidence in the future of our investment.’

Really, it’s no surprise that the company should be so successful in regional New Zealand. Fastway was founded in the Hawkes Bay, with regular runs between Napier and Hastings, before expanding to become New Zealand’s largest courier franchise. In 2016 it became part of the Aramex network, one of the biggest courier companies in the world, and now has 18 Regional and over 250 Courier Franchisees from Kaitaia to Bluff.

All about the team

Regional Franchisees such as Brett and Karly operate the depots in their respective regions, providing logistics and back office support services for individual Courier Franchisees as well as managing administration and contracts in their area. Courier Franchisees own their own territories and provide collection and delivery services for clients as well as building onthe-ground relationships and generating new business.

Family business Both Karly and Brett are originally from Christchurch. ‘We left to live in Sydney in the 1990s, but after four years we really wanted to get into a more affordable housing market,’ says Karly. ‘Through family friends we were introduced to Fastway Couriers in Brisbane, and had a great opportunity to start from scratch and enjoy the growth over the next decade. Brett started as a courier franchisee then moved to working in the company and rising up the ranks. It was clear our next step was to buy a Regional Franchise, but we didn’t want to stay in Brisbane – we wanted our small children to grow up in a small town with more of a community feel. When the Nelson franchise became available in 2013, it ticked all our boxes.’ It was the right opportunity at the right time. ‘We were both very familiar with the systems, terminology and technology, and we had plenty of experience in customer service and sales to put to good use,’ Karly continues. ‘I’d never even set foot in Nelson until the plane landed there but, eight years on, we know we made the right move and our son Conor, now 18, is working for us in the depot too.’

Support and security Karly admits that starting their own business was a daunting prospect, even knowing the company so well. ‘What made the biggest difference in our early days was the support. If you buy or start a business on your own, you simply don’t have any guidance unless you engage a mentor. Aramex have a full-time support office in Napier that is always available, and if we need help, we get it. IT or marketing, anything, we can pick up the phone and have our problem sorted. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Such has been the growth of the courier industry that Brett and Karly were seriously debating new premises even before Covid hit. ‘That massively accelerated the rise of online shopping and home delivery,’ she says. ‘It’s been like a big snowball – our business took off in lockdown and is still getting bigger every month. We are literally years ahead of our projected volumes, which is why we’ve now taken the plunge into our new depot.’ Currently, Aramex Nelson has five couriers, plus three operating out of Blenheim and one shuttle to ensure same-day delivery between the two centres. ‘In our current premises, you’d have difficulty swinging a cat, let alone a fork-lift, so it’s vital to have a team that works and communicates well to ensure things run smoothly. ‘There have been huge bonuses to what we’ve been through since Covid – we learned a lot about managing chaos, and sudden enormous increases in volume. Working together through that was a great exercise that helped us appreciate each other and work out what we really wanted from the new building. With online shopping continuing to become more popular, our projections suggest even this could be too small in a few years – so I’ve popped in an extension option just in case. As business grows in the region, so will we.’

Never been a better time Scott Jenyns, the CEO of Aramex New Zealand, says, ‘With the growth of online retail, there’s probably never been a better time to become part of our team. ‘Anyone looking at purchasing an Aramex franchise can expect to be backed by high-calibre support – our national team has more than 100 years’ experience and many of them have owned and operated one of our franchises themselves. In addition, there’s help from Advertiser Info dedicated Regional Franchisees Aramex like Brett and Karly, who really www.aramex.co.nz/franchising understand their local area. ‘If you’re looking for a business opportunity anywhere in the country, contact us!’

Contact P 0-6-833 6333 P 0508 NZ Aramex recruitment@aramex.co.nz

The grass is always greener

Ready to take your career to the next level? The grass is always greener with SmartGrass

Benefit from our powerful brand and years of experience

No industry experience required, we’ll make you an expert

Entry level investment with finance options available

Tried and proven business model. No guess work

The synthetic grass industry is growing exponentially with the SmartGrass brand at the forefront. We are seeking to partner with driven people right now. Be your own boss and in total control of your financial future. We’ll support you to grow a solid, profitable business and you’ll never be caught short of work. To learn more contact Jack Kennedy: 027 822 9006 / jack@smartgrass.co.nz

SEE IF YOUR AREA IS STILL AVAILABLE www.smartgrass.co.nz/about-us/franchise-opportunities

Home & Building

READY TO ROLL SmartGrass offers ground-floor business development opportunities in a fast-growing industry

martGrass is a Christchurch-based business that has been supplying and installing artificial grass lawns and sports courts throughout New Zealand for almost five years. Now the explosive growth of the industry has resulted in the launch of a franchise to meet the demand for professional turf installation services nationwide.

which is why we get hundreds of enquiries from around the country every week via our website and 0800 number. Leads are also generated through the SmartGrass business sales team, which has built strong relationships with the likes of the Ministry of Education and large housing development companies.’

‘It’s an exciting ground-floor opportunity,’ says managing director Jack Kennedy. ‘SmartGrass is the only franchise in New Zealand that specialises in the installation of artificial grass. To get good results and a long-lasting surface, it’s a job best performed by a properly-trained professional, rather than someone only used to landscaping or laying ordinary grass.’

The franchise requires an investment of around $200,000, which includes a vehicle and all machinery needed to get started. Finance options are available through Westpac.

SmartGrass franchisees also have access to an exclusive product – the imported ‘Earth Series’ artificial grass. ‘It’s not only more realistic than competing products in the market – it drains five times faster, is three times stronger, lasts longer, and is 100 percent locally recyclable right here in New Zealand,’ Jack says. ‘It’s the option of choice for discerning clients.’

A perfect storm Jack explains that 2021 has delivered a perfect storm for the SmartGrass franchise to launch. ‘This is a brand that’s already well established in a niche market, yet it’s still early in the product lifecycle so there is massive growth to come. ‘Artificial turf that looks as authentic as SmartGrass is becoming increasingly popular with councils, local government agencies, builders, developers and sports clubs looking to keep their courts in pristine condition. In addition, urban townhouse dwellers and cashed-up owners spending more time at home are also prepared to spend on property improvements. It’s a big trend overseas, and now it’s fast gathering momentum in this country. ‘When it comes to choosing a franchise, the whole of New Zealand is your oyster. We have already established operations in Auckland, Wellington, Christchurch and Queenstown, with franchise opportunities now available in all those areas (except Christchurch), plus other regional centres.’

A great cashflow business ‘This is a great cashflow business that, from our experience, can generate large profits early on,’ says Jack. ‘Franchisees could achieve six-figure profits in year one and scale this significantly after two years. ‘This is achieved via a three-pronged revenue channel: a margin on product supplied; the installation fee; and regular maintenance which provides an ongoing income stream. Another reason the franchise can be so profitable is because of the relatively low overheads; for example, there are no leased premises required, and very little capital tied up in stock.’ Jack says that having diversified revenue from high margin, low volume projects that take just two to three days to complete also contributes to a de-risked business – as does the wide range of potential customers. ‘Some of the more diverse projects SmartGrass has been associated with include residential cricket pitches and golf-putting greens,’ he explains. ‘It’s easy to see just how wide the client base can be for a product like this, franchise.co.nz – PUTTING PEOPLE IN BUSINESS

For sales and business people So who would make an ideal SmartGrass franchisee? Jack says he or she is likely to be a sales and/or business-oriented professional who can turn leads into business, and is highly motivated and well-connected in their community. He emphasises that this business is no side hustle. ‘It’s not a part-time business or something that can be initially run alongside other ventures. Franchisees need to focus on selling the product and coordinating the installation teams, and only pick up the tools if really needed. ‘We provide full training to make sure you get off to a flying start, so you don’t need previous experience in the installation of artificial grass or general landscaping. However, a love of DIY and a good practical problem-solving ability is essential for learning the SmartGrass system.’ The franchise package includes: • Ongoing lead generation • Commercial client relationship management • Local and national marketing campaigns • Social media, website and video content created and handled for you • National business development, sales and trade exhibitions.

Bright Future ‘After five years, we have a lot of experience in this business and are confident that SmartGrass has what it takes to deliver for both clients and franchisees,’ Jack says. ‘Anyone who follows our system can do really well. ‘Contact me today to find out more. If our values align and you’re ready to get started, we’ll send you full disclosure documentation for you to review with your advisors. Should you be granted the franchise, we’ll arrange launch marketing in your area while Advertiser Info you are being trained, then your new SmartGrass business will be up and running – www.smartgrass.co.nz/about-us/ and starting to make money – from franchise-opportunities Day One. ‘We have so much business coming in, and customer feedback has been so positive, that we know there is a bright future ahead. Call me now.’

Contact Jack Kennedy P 0800 TURF NZ M 027 822 9006 jack@smartgrass.co.nz

news

UPDATES FROM OUR WEBSITE Our pick of the top news stories from www.franchise.co.nz

Franchise New Zealand is much more than a magazine. To keep upto-date with news about franchising in New Zealand and interesting stories from overseas, go to www. franchise.co.nz, sign up for our free newsletter and follow us on Facebook or LinkedIn. Here’s a summary of some recent stories – read the full articles on the site.

PEERS RALLY AROUND FLOOD-STRICKEN FRANCHISEE Fellow franchisees and suppliers have come to the aid of an immigrant family who lost their belongings in the West Coast floods. When the couple, who arrived in New Zealand 14 years ago from Zimbabwe, returned to their home after being evacuated, they found water a metre deep and all their belongings soaked. Philip Horrocks of the Provender franchise, which has set up a special fund to help them, says, ‘Nothando and Mthandazo Ndebele are a hard-working and popular couple who always have a smile on their faces, but this has really knocked them back. Their fellow franchisees have rallied round raising money and putting together care packages, along with their suppliers and customers too, so we’re doing our best to help them get back on their feet.’

DELTA – HOW ARE FRANCHISEES COPING?

When New Zealand was plunged into its first Level 4 lockdown in March 2020, there was a fair amount of fear and alarm among business owners around the country. Franchisors rapidly found that the need for support turned from operational and marketing information to how to apply for subsidies, how to negotiate with landlords, and how to enjoy suddenly-enforced family time. Well, the country got through that, and most businesses recovered strongly. New Zealanders have since enjoyed a great deal of freedom compared to much of the rest of the world, so it came as a nasty shock when, in August 2021, we went back into Level 4 again – this time, with only a few hours’ notice. So how did franchisees feel this time? Estelle Logan of V.I.P. decided to ask them.

3. Do you watch the 1pm news?

Less anxious

5. Do you feel in need of emotional support?

‘The feeling we got from our franchisees was that they didn’t have the same level of anxiety as before,’ says Estelle. ‘Most of them have been through it before, know that business bounced back last time, and also know that there’s support and resources they can draw on if required. ‘But at the same time, we recognised that people’s situations might have changed since last year. They might have bought a new home or started a family. They might just have bought the franchise, or still be in training, or working through their guarantee period.’ During online meetings with their 120-plus franchisees in the first week of lockdown, V.I.P. conducted a survey asking franchisees to answer seven key questions. They had a 90 percent response rate, and the results make interesting reading. 1. Are you still working? V.I.P. franchisees cover both the cleaning and lawnmowing sectors. Although domestic cleaning isn’t possible in both Levels 4 and 3, some 6 percent of cleaning franchisees were still able to work to some extent as they had clients providing essential services. Lawnmowing is not possible in Level 4 but is in Level 3. 2. How do you feel about this latest lockdown, on a scale from 1 (extremely anxious) to 10 (feeling great)?

Nothando and Mthandazo Ndebele

The average was 7.2 – ‘Feeling good’. 84 percent of franchisees were very positive, rating themselves in the 8-10 range. 16 percent rated themselves as anxious.

In 2020, the 1pm press conferences were must-watch viewing. This time, 70 percent said yes, 30 percent said no. Franchisees are more relaxed. 4. Are you watching the news more frequently? Only 10 percent of franchisees were making a point of watching news more than three times daily.

3 percent of franchisees said they did want support – something which V.I.P. offered last time through a variety of means, including an immediate access button on their phones. This has been made available again. 97 percent of franchisees felt they had “got this”. 6. Do you feel in need of financial support? The Government Wage Subsidy and Resurgence Support Payment are critical to small business, and apply to franchisees as well as employees. They reduce stress and create certainty. Again, accessing the financial support available from the Government is something we all got used to last time, when it turned out to be easier than expected. This time, 89 percent needed no support, but 11 percent wanted help. Remember, though, that this survey took place in the first week of the national lockdown, and V.I.P. expects that response to change as the lockdown periods extend. Estelle says, ‘We expect that franchisees will look to us for fee relief, as we provided last year.’ 7. Are you facing challenges at home due to Covid? While 89 percent were fine, 11 percent said there were additional challenges eg. childcare, supporting essential workers, etc. ‘Those are franchisees who may need more support and contact from us as franchisors,’ notes Estelle. 8. Do you feel you are at risk from Covid? 84 percent said no, 16 percent said

yes. Additional support and advice may be required for the 16 percent (who might be working or living with essential workers), along with checking that they have adequate supplies of PPE. 9. Have you booked or had the vaccine? 65 percent said yes, 35 percent said no. At the time of the survey, bookings had not been opened up to all age groups. Tailored response Estelle sums up. ‘What our survey did was show us the people we needed to focus on first, to help them get through the uncertainties of the different level changes. We know from last time that the business is resilient but new franchisees, in particular, were understandably worried. ‘As franchisors, when Level 4 started we knew that a lot of the hard work had already been done; the processes we developed last time, and had developed during the various alert level changes since, were all ready to roll out again. That reduced anxiety all round. ‘Listening to other franchisors, I think many of them have had the same experience. (See Greg Nathan’s comments on page 28). We are looking at what we did last time and saying, is there anything we could do better? Communication, with both franchisees and customers, is vital to help keep everyone on the same page. ‘At the same time, as our survey showed, different people have different needs. It’s not the same shock for everybody, so we’re able to take a more targeted approach to help the people who really need support. But everybody learned a lot last year and most of our franchisees don’t need their hands holding – they are business owners, and we treat them as such. They know that their customers are waiting for them.’

Franchise New Zealand

Spring 2021

Year 30 Issue 03

www.facebook.com/FranchiseNewZealand

https://nz.linkedin.com/company/franchise-nz-marketing-ltd

Calls for rental support ignored by Government

The Franchise Association is among the organisations supporting an Opposition plan to support small businesses facing rental demands from unsympathetic landlords. Justice minister Kris Faafoi says the Government won’t intervene in commercial leasing disputes unless the Covid lockdowns drag on. According to a report on BusinessDesk, he also said there are no plans to introduce an Australian-style commercial tenancies code to help small businesses contend with overzealous landlords. This is despite a plan launched by former justice minister Andrew Little, announced last June, to insert a clause into property law to require a fair reduction in rent when a business suffered a Covid-related loss of revenue. That plan was never enacted, with former coalition partner New Zealand First being blamed for its failure. National’s Shadow Treasurer Andrew Bayly has proposed a Rental Support Package that is being supported by FANZ and other business groups, which would leave just 25 per cent of the rental costs to be paid by the tenant – see www.franchise.co.nz/articles/3368 for more information.

Economy bounces back, figures show Westpac’s latest Economic Overview, published just before the August lockdown, showed that New Zealand has surpassed all expectations in recent months, with domestic activity growing in leaps and bounds. The Overview notes that previous disruptions from changing alert levels often caused spending to be delayed rather than cancelled, although it says that the Delta variant may have more adverse effects. A

NZ’s Award Winning Franchise Law Team

special topic in the Overview looks at Life after Vaccination – how might this play out? Reinforcing the economists’ view about economic growth pre-Delta, new figures show that retail spending in New Zealand reached $5.2 billion in July 2021 – up 1.6 percent on the previous month, and up 3.8 percent over July 2020, although some categories fared better than others.

Stewart Germann

Khushbu Sundarji

Principal

Senior Associate

MCDONALD’S BOOK WINS TOP AWARD A new account of the complicated role the fast-food industry plays in African-American communities has been awarded the USA’s top prize for journalism. Franchise: The Golden Arches in Black America, by Marcia Chatelain, is ‘a portrait of race and capitalism that masterfully illustrates how the fight for civil rights has been intertwined with the fate of Black businesses.’

The book looks at the black community as franchisees as well as customers. Karla Strand of Ms. Magazine calls it, ‘An impeccably researched examination of McDonald’s and how the franchise was once intended as a path to economic freedom in Black communities. A fascinating, overlooked perspective on a US institution.’

•Specialist franchise skills

Smith&Smith buys the Exceed franchise

•Outstanding references

Vehicle glass repair and replacement company Smith&Smith has acquired Exceed, the nationwide window and door hardware repair franchise. The acquisition of Exceed marks the second foray into franchise ownership by Smith&Smith’s owners, who

•Experienced business lawyers •NZ and international reputation •A proven track record

bought the Laser Plumbing & Electrical franchise in 2018. David and Karen Dovey, who founded Exceed as The Window Maintenance Company in Wellington in 1991, announced their retirement at the recent National Franchise Conference.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

09 308 9925 www.germann.co.nz stewart@germann.co.nz 17

YOUR BUSINESS IS OUR HIGHEST PRIORITY

Opportunity: Food & Beverage

Something different Hudsons serves up a fresh option from an established franchise

Hudsons locations available nationwide

imple, fresh, healthy and just a bit upmarket. Oh, and great coffee too (not to mention the hot chocolate). If you’re looking for a café franchise with a well-proven business model, and which still has the best locations available all round the country, read on.

And the third advantage is that Hudsons is still new to New Zealand, and therefore offers exciting opportunities for Kiwis to open key locations which are no longer available in other brands: major city suburbs, regional centres, and shopping areas with high foot traffic.

Hudsons was founded on Melbourne’s famous Elizabeth Street way back in 1998. Since then, it’s grown across Australia and Singapore, plus three outlets in New Zealand – one company-owned at Auckland Domestic Airport, and two in Wellington owned by Khushboo Badiyani, the master franchise holder for Hudsons in New Zealand.

Right personality, right training

With both stores established and performing well – Hudsons Queensgate won the 2021 Sweet As Hot Chocolate Challenge in Lower Hutt – Khushboo is now ready to appoint franchisees to other key locations around the country. ‘Why did I choose Hudsons?’ Khushboo asks herself. ‘Because it is different. Because it has room for growth. And because it has that “wow” factor that attracts people and keeps them coming back.’

Three reasons to choose Hudsons Khushboo lists three key advantages of Hudsons. ‘The first is the outstanding level of fit-out, from the décor and furniture to a coffee machine which is comparable to the Rolls Royce of the industry. It’s all top-of-the-range, with New Zealand franchisees treated to a whole new look and feel. ‘The same approach has been applied to the coffee blends, including our go-to Premium blend, a stronger Barista’s Choice and a single-origin Peruvian blend with flavour notes of dark chocolate. When it comes to food, our emphasis is on freshly-made, healthy and convenient food. In addition to classics such as ham and cheese croissants and chicken and avocado wraps, we provide fresh, seasonal flavours with plant-based sandwich options, protein pots and fresh fruit pots. And for the odd indulgent treat, there is a selection of sweets such as muffins, tarts and slices – a defined range of quality products.’ The second key advantage for franchisees is the high-level brand support. Hudsons is owned by Emirates Leisure Retail Australia, a division of Emirates Group, giving it access to enormous marketing Khushboo expertise and buying Badiyani power. ‘Knowing that there was such strong financial backing and hospitality sector expertise was very important for me when making my purchasing decision,’ recalls Khushboo. ‘I came from the corporate sector myself, so I know the value of such things – it gave me a real sense of confidence in the brand.’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Khushboo says that new franchisees don’t need hospitality experience, although it can be helpful. ‘Skills can be easily learned. What’s more important is that you have the right personality – passionate about coffee, don’t mind rolling your sleeves up and working hard, and have very good people skills. After all, you’ll be spending much of your time interacting with customers. Our philosophy at Hudsons is all about making the customers’ day. If they leave our cafés happier and satisfied with the whole experience, then we have done our job.’ Khushboo proves the effectiveness of the franchise training programme, having completed it herself, and says there is extensive online training as well as onsite training to help you make the transition to owning your own café. ‘It covers everything: knowledge about coffee beans, coffee making, food menus and food safety, as well as product procurement, point-of-sale training, hiring and managing staff.’

Amazing support Looking back, Khushboo describes the support she has received in her new venture as ‘amazing’ – in particular, the advice she received from her Hudsons business coach. ‘I’ve been able to pick up the phone to ask for advice or guidance anytime, which is an excellent demonstration of the franchisor’s commitment – and that’s the sort of support we’re replicating here in New Zealand.’ The up-front investment required ranges from $300,000 to $500,000, with lower investment compact store concepts being developed in the future. ‘As I’ve already proved in my first two cafés, the franchise can offer an excellent return on investment, and being a fresh new name in the market here is a definite advantage,’ Khushboo says.

Good timing Although the pandemic caused major disruption for existing operators, Khushboo believes the café environment is looking positive with landlords prepared to negotiate rents, more exciting retail developments opening up and people eager to support local businesses. She knows from her own experience how rewarding a Hudsons franchise can be, not just from a financial point of view but also for personal satisfaction. ‘When chatting to customers, they tell me our unique three coffee blends and food offering are real stand-outs. When I see their excitement at what we have to offer, it truly makes my day. ‘If joining an exciting new international café brand with rocksolid backing appeals to you, give me a call and let’s catch up over a coffee. I’d love to tell you more.’

Advertiser Info

Hudsons www.hudsonscoffee.co.nz Contact Khushboo Badiyani P 021 786 685 khushboo.badiyani@ hudsonscoffee.co.nz

MAKING IT EASIER TO START, RUN OR GROW

YOUR FRANCHISE Our team of business bankers around the country are ready to help make business easier for you. You’ll also find a range of practical tools, resources and offers at ANZ Biz Hub. Visit anz.co.nz/bizhub or give us a call on 0800 269 296 to find out how we can help your business thrive.

ANZ Biz Hub

Cosmetic medicine, laser and beauty clinic with franchise opportunites available.

Join us in an exciting, rewarding and growing industry and become a part of a business that has a solid, trusted name in cosmetic medicine in New Zealand.

•

Ideally suited to a doctor or nurse with strong business acumen and a passion for the cosmetic industry, otherwise a keen businessperson could also run and manage a clinic and employ the appropriate staff.

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Transform Clinic has two clinics attached to the master franchise and three successful franchises in the South Island.

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Complete initial and ongoing appearance medicine training provided.

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Ongoing support from a business with over 30 years experience in appearance medicine and 25 years in business.

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100% NZ Owned Business. For any enquiries, contact Jennifer Little: 📧📧 enquiries@2lookgood.co.nz 📞📞 (03) 343 2880

Franchise New Zealand

Spring 2021

Year 30 Issue 03

big dollars from

Opportunity: Retail

Koke Leng is so pleased with his business that he’s helping other family members set up their own laundromats, too

SEMI-PASSIVE BUSINESS

Laundromat owner finds success and family time with Gooder Equipment

t the age of almost 50, after years of standing for 10 to 12 hours a day, Koke Leng’s feet were sending him painful messages. The Pukekohe restaurant owner and his wife, Sokha, were also starved of quality time with their two children, Peter and Lana. ‘We’d arrive home when the kids were asleep, and then only see them for a few minutes in the morning before school,’ recalls Koke. ‘We were desperate to get out, but hadn’t a clue how. All we knew was, we wanted proper family time – and not to be on our feet. ‘The birth of a new business idea was sown when I came across an article about a New York family who had run a successful laundromat for 60 years and were now passing it on to their kids.’

Semi-passive retirement income Koke was soon on the hunt for laundry machine suppliers. His first – and only – call was to Gooder Equipment. ‘I told them we had no experience in laundry, and they said, “Not a problem. We can suggest locations, help find suitable premises with convenient parking, handle council consents, design the laundromat layout and then recommend, supply, install and support the most profitable mix of leading brand washers and dryers. Oh yes – and we can also help with finance.” ‘The icing on the cake was when company owner Simon Gooder and his commercial sales specialist, John Fredrickson, told us that we could manage one or more laundromats from home with our feet up! It would be possible to enjoy semi-passive retirement income and have real memorymaking time with our kids.’ The other thing Koke and Sokha learned was the growth and on-going potential for laundromats. ‘Simon explained that there’s a real boom for laundromats in higher socio-economic areas, where time-poor residents don’t want to waste valuable hours over a weekend doing the week’s washing and drying when they can get it all done in an hour or so. That’s why it’s so necessary for laundromats to be light, bright, inviting, and give customers a sense of security. Regulars often tell us how much they appreciate the electricity savings and not having to deal with mildew caused by their dryer.’

The long road to laundry Koke has earned the right to put his feet up more than most. As a child he and his family escaped civil war in Cambodia in 1979 and spent four years in Thai refugee camps before accompanying his aunt and uncle to America while his parents came to New Zealand. After graduating, he ended up working at Microsoft until, in 1999, he visited his parents and reconnected with Sokha, the ‘girl next door’ in Cambodia. After a long distance romance, the couple married here in 2003. Simon Gooder: ‘You can run your business from your lounge’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘I worked in computers until my parents encouraged us into the restaurant business,’ he says. ‘We started the Noodle House in Pukekohe, then sold that and bought a café in Albany. But the laundromat offered a better life. Selling several investment properties gave us finance to open our first Smart Wash 24/7 self-service laundromat at Takapuna in November 2017 followed by Smart Wash Wairau Valley in January 2019. ‘It’s gone so well that, again with Gooder Equipment, I’m now helping set up a laundromat for my younger sister Muy and my brother’s wife, Monica. And when my older sister Janet and her husband retire to Auckland from their Dunedin restaurant next year, I’ll be helping them into their own laundromat, too. This really is a great business.’

So how does it work? Over 40 years, Stephan Gooder and son Simon have built Gooder Equipment into New Zealand’s leading commercial laundry specialists. The company supplies, installs and supports leading American and European brands such as Maytag, Primus, Huebsch, SeaLion, Lapauw, GMP, Pony and Seitz, ‘So we always have the right combination of options for each location,’ says Simon. ‘We offer a turn-key laundromat business. Unlike a franchise, you operate under your own brand and we don’t provide must-follow operational and other systems – or charge ongoing fees. But we do provide help with site selection, full training and highly flexible in-house financing with no penalty for early repayment. There’s parts and service support nationwide, and self-service payment systems that include EFTPOS and the proprietary Gooder Card that can also be used for specials, promotions and other customer incentives. ‘All our washers and dryers incorporate advanced technology that constantly transmits operational status, earnings and any issues to an owner’s phone. It will also advise of any problem, which means that, as Koke has found, you can run your business from your lounge. ‘Some of our customers have opened laundromats on-site as business add-ons or a way to get a return on extra space, but most either employ staff for passive income, or manage remotely and only get involved with occasional cleaning and customer contact. The machines do the rest and, as an essential service, they can be earning 24/7 – even during a Level 4 lockdown. ‘Gooder Equipment’s experience, product range and support services allow you to invest with confidence in a booming industry. Investment starts from $100,000, Advertiser Info with a typical fit-out including 10 washers Gooder Equipment and 16 dryers. www.gooder.co.nz ‘Opportunities don’t come better than Gooder Equipment, so contact us now.’

Contact Renier Slabbert P 0-9-415 3581 renier@goodequip.co.nz

Franchise Association News

FRANCHISES COME TOGETHER Scenes from the highly-successful National Franchise Conference in July. The spirit of the conference continues in online sessions, where FANZ members share information and ideas in a supportive atmosphere.

FANZ brings franchisors and advisors together again

uring the Level 4 and Level 3 lockdowns, the Franchise Association brought back the popular PAFAT Gold sessions. These meetings – PAFAT stands for Positive Actions Franchisors Are Taking – bring together the franchise community online to discuss issues and share ideas in a true spirit of fellowship. ‘We had a lot of feedback last year about how valuable everybody found these sessions, and are grateful we can call upon so many experts who are willing to share their expertise with the group,’ says Robyn Pickerill, CEO of FANZ. ‘Topics to date have included franchisee wellbeing, dealing with landlords, accessing Government financial relief and financial management for franchisors and franchisees. ‘The PAFAT sessions are a great example of how the Association brings together franchisors from different sectors along with specialist advisors to share information and advice. It continues the fellowship from the National Franchise Conference in July, when over 200 franchise people gathered in Hamilton for three days of presentations, round table sessions and networking.’ Next year’s Conference will be held in Wellington on 15-17 June.

Free HR support for FANZ members FANZ members now have access to a free workplace advice line for a limited time, as part of a collaboration between the Association and outsourced HR service, HR Assured. The FANZ Workplace Advice Line will give member franchisors and their franchisees (as well as affiliate members) a simple way to access timely support on workplace matters without long waiting times or expensive legal fees – just 30 minutes of in-depth employment advice, whenever you need it. National Workplace Relations Manager at HR Assured New Zealand, Vaughan Granier, said: ‘In today’s reality, where employment breaches frequently make the headlines, we’re committed to working closely with FANZ to ensure members have access to guidance they can use to protect their franchise from non-compliance.’ Last year, a survey of FANZ members led by HR Assured revealed that over 60 per cent of respondents saw the consistency of HR compliance

Invest in a Business

THAT DELIVERS PACK & SEND is one of the fastest growing franchises in New Zealand providing a proven franchise opportunity at a great investment level. • New Zealand’s Largest Range of Freight and Packaging Services under one roof • Solid New Zealand Brand & Reputation with Minimal Competition • Proven Business Template & Systems

• Comprehensive Induction, Training & Support • Brand Lead Guarantee • Innovative Online Ordering Platform • Unlimited Profit Potential in the Lucrative Freight & Logistics Industry

Become a PACK & SEND Franchisee packsend.co.nz/own-a-franchise

Franchise New Zealand

Spring 2021

Year 30 Issue 03

ER FOR SUPPORT

across their franchise as a critical area for improvement. One-third of members surveyed said they found it tough to find HR or health and safety support for their franchise.

Survey under way As advised last issue, the 2021 Survey of Franchising gets under way shortly, with franchisors receiving their electronic survey forms in September – a little later than originally planned, thanks to recent events. The Survey is being conducted once again through Massey University, and all data provided is totally confidential. FANZ hopes that all franchisors, members or not, will play their part in building a current picture of the sector by completing the Survey.

New chair for FANZ Dawn Engelbrecht of childcare franchise sKids has been elected as the new Chair of the Franchise Association of New Zealand, while Nathan Bonney of Iridium Partners has been elected as the new Vice Chair. Dawn has 20 years’ experience as both a franchisee and franchisor with sKids (Safe Kids in Daily Supervision) in New Zealand (see page 40). Nathan Bonney has over 15 years’ experience in franchising with operational and general management roles in some of New Zealand’s best-known food franchises: Columbus Coffee, Mexicali Fresh, Burger Wisconsin and Cobb & Co. Along with his wife Meredith, Nathan is founder of Iridium Partners, a multi-disciplinary consulting group and brokerage. The roles were elected at the first Board meeting after the AGM. The full Board for the 2021-2022 year is: Chair Dawn Engelbrecht - sKids Vice Chair Nathan Bonney - Iridium Partners Immediate Past Chair Callum Floyd - Franchize Consultants Board Members Brad Jacobs - The Coffee Club Darryl King - Jackson Russell Lawyers Dean Madsen - Westpac Scott Jenyns - Aramex Greg Paget - Cleantastic (co-opted)

New members Association membership is open to those franchisors and service providers who agree to abide by the FANZ Code of Ethics and Code of Practice. The latest members to join are: • The Shed Specialists Contact FANZ CEO Robyn Pickerill (details below) for more information on the benefits of membership. FANZ members are clearly marked in the Directory at the back of this magazine.

Franchise support, where and when you need it. FANZ is dedicated to supporting its members to advance the best standards of franchising in New Zealand. Now more than ever, business owners need guidance and advice to successfully navigate and survive these difficult times. By facilitating the sharing of information and experiences amongst the franchise community, FANZ enables its members to build strong business connections and gain access to the best available advice and expertise.

BECOME A FANZ MEMBER AND RECEIVE 􀐩􀐩CREDIBILITY

􀐩􀐩REPRESENTATION

􀐩􀐩NETWORKING

􀐩􀐩COMMUNICATION

􀐩􀐩SUPPORT

􀐩􀐩GOVERNMENT LIAISON

Join today. Phone 09 274 2901, or visit www.franchiseassociation.org.nz

Events Calendar Due to changing Alert Levels impacting on events, for up-to-date details of what’s going on around the country please visit the Franchise Association website at www.franchiseassociation.org.nz, email contact@franchise.org.nz or phone 0-9-274 2901. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Opportunity: Home & Building

Woolgro is a full-time or add-on business with a great natural product

GREEN MEANS GO A

Woolgro lawn is second to none. That’s Mike Titchener’s opinion, and he knows what he’s talking about. Having qualified with a Bachelor of Horticulture degree from Massey, Mike was so impressed with what he learned about Woolgro that he bought the franchise for West Auckland. Now he’s delighting domestic and commercial customers alike with rich, green, sure-to-grow grass. So what makes Woolgro different? Rather than being sown, sprayed, or rolled-out turf, Woolgro comes as a paper-backed mat made of natural wool combined with recycled jute from coffee sacks and a choice of grass seed. The wool contains a handy range of natural nutrients while the fibres retain moisture. It’s manufactured in ten fine layers and every layer has seed in. ‘The result is quick and easy to lay, can be cut to any shape and, best of all, the seeds are trapped and evenly-spaced so heavy rain or birds can’t affect them,’ explains franchisor Geoff Luke. ‘The thickness of the matting suppresses weeds while the lawn is being established. With installed irrigation and our regular follow-up checks, the system is guaranteed. You can easily spot our lawns in a new development – they’re the ones that don’t die.’

Healthy income With building, renovation and landscaping experiencing major growth, Woolgro is looking for new full-time franchisees in Wellington, Waikato, Central Otago and Hawkes Bay. Franchises are available from $25,000

RUST REMOVAL + RUST PROTECTION

to $50,000 or more +gst depending on location, and can offer a healthy income and return on investment. ‘We also have opportunities in smaller areas,’ Geoff says. ‘Woolgro makes a perfect add-on for someone with an existing irrigation, landscaping, lawnmowing or maintenance business, offering an additional and very profitable source of income. ‘Become your local premium lawn expert by using our knowledge and unique, innovative Kiwi product. It’s easy to sell and quick to install simply by following our well-developed methods, and it means you’re not reliant on an hourly rate for income – there’s a margin on product, and some full-time franchisees now have staff to meet demand. It’s not seasonal, either – Woolgro lawns can be laid all year round, much to the delight of developers.’ Woolgro is looking for people who enjoy talking to all sorts of clients, have the right attitude and can deliver a great customer experience every time. ‘You don’t need experience as long as you’re a bit practical and enjoy working outside,’ says Geoff. ‘If you want a sustainable business with a unique product, call me today.’

Advertiser Info

Woolgro www.woolgro.co.nz Contact Geoff Luke P 0-9-570 1985 P 0800 966 5476 M 021 957 600 geoff.luke@woolgro.co.nz

Industry-leading technology will help you stand out in the crowd. A global logistics franchise, providing freight services to small businesses

Would you like to convert a combined passion for cars and people into meaningful work? Autoblast is ready to take its vehicle underbody restoration and protection technology and systems to the rest of New Zealand, to protect Kiwi motorists from the damaging effects of underbody rust on vehicles. Be part of pioneering this new franchise group. Receive full training and ongoing support, mentoring and systems designed and developed right here in NZ.

See www.autoblast.co.nz/franchising for more info.

 021 328 435  (09) 443 6574 Glenfield, Auckland  @autoblastnz • www.autoblast.co.nz 24

Founded in 1999, InXpress has a long history in managing successful businesses. This is combined with the knowhow to train and support franchisees in running a sales business. With 400+ franchises globally, the multi-award-winning business continues to grow.

A respected partner to global carriers InXpress has established strong and lasting relationships with trusted courier partners around the globe and access to highly competitive rates. This leaves you free to concentrate on building sales, working towards your goals, and creating the lifestyle you want.

The InXpress Opportunity Build your own successful and profitable start-up business with the security of the world’s largest franchisor of global courier services. We’ll provide full training, with ongoing coaching and support. • Recession-resistant • Low entry & ongoing costs • Proven business model • Full training & coaching • No inventory, office or vans • Unlimited passive income • Work from anywhere!

Get started with InXpress today! +61 450 619 043 | sales.nz@inxpress.com inxpress.co.nz Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Food & Beverage

From employee to owner – Columbus Coffee franchisees make the leap with confidence Shawnee Southon: ‘It’s everything I expected’ Far right: Tui Allen: ‘People know it’s an awesome brand’

MOVING ON UP W

ith nearly 80 stores nationwide, Columbus Coffee is a wellknown name throughout the country. It has real appeal, not just in the major cities but in heartland New Zealand, too. And once you experience the Columbus difference, you may never want to leave. That’s what happened to Shawnee Southon and Tui Allen – they started off as employees, and ended up owning their own cafés. Shawnee and her husband Jesse had been working at Fox Glacier when Covid first hit. ‘We were made redundant, so we decided to do a road trip and see the South Island,’ she says. ‘We got to Oamaru and just loved the place. Then we heard there was a new Columbus outlet and, lo and behold, they were advertising for a manager. I applied and got the job then, within the year, the opportunity to buy the franchise came up.’ Shawnee had been involved in the hospitality industry since she left school, including working at Columbus in Nelson and Richmond. ‘What I love about Columbus Coffee is that it is constantly changing and updating. It’s never stood still as a franchise and has always adapted to its surroundings. That’s what has made it such a huge success wherever it goes.

café is a risk. I’d always known Columbus as being highly supportive, and that’s the big advantage of a franchise – they have in place the systems and backup to ensure you succeed.’ Eventually, the time came and, with a bit of financial help, on 1st July 2021, Tui took over the reins of the Columbus Coffee in Upper Hutt where she had worked for three years. ‘It’s different being the boss and having total responsibility for everything, but I’m still very much part of the team and I have great staff. Of course, Covid has been a concern, but the latest lockdown gave me time to catch up with the paperwork and the franchise has all the systems in place to help me apply for the subsidies and so on, as well as the systems for reopening at all the different levels. ‘Throughout my time with Columbus I have seen nothing but growth. People all round the country know it’s an awesome brand that’s constantly innovating, so I’m looking forward to being a part of it. If you have the passion for hospitality, you can’t go wrong with Columbus.’

Serving heartland New Zealand

‘My friends and family all thought it was a fantastic move. They knew I’d always wanted to own a café, and with Jesse’s support, our savings and lots of hard work, it made the purchase possible. It has been well worth it, and the staff here were rapt – they were delighted to have someone young come up through the system and become an owner.’

25 years after opening the first Columbus Coffee in Auckland’s High Street, the brand’s uniquely New Zealand approach has enabled it to expand nationwide, both in high street locations and through a partnership with Mitre 10 MEGA stores. Investment levels start from around $350,000 +gst.

So what’s the magic formula that Columbus Coffee has developed to help people make the transition to business ownership? ‘It’s the support of the system,’ says Shawnee immediately. ‘If I need anything, I can call anytime and someone will be with me in a heartbeat, and that is ongoing. The Columbus team are there for you, no matter what.

‘If you are looking for a business opportunity, it’s important to choose something you can have real confidence in,’ says Jon Hassall, the company’s General Manager. ‘With nearly 80 outlets, and 7 percent of the population on our Columbus Rewards loyalty programme, we’ve clearly built a brand that is as relevant as it is popular. Our formula of supporting our franchisees right the way through their journey clearly works, and we are constantly developing initiatives to stay fresh.

‘Would I do it again? Well and truly! It’s everything I expected and I’m very excited to see where owning my own Columbus Coffee franchise will take me.’

It’s an awesome brand Like Shawnee, Tui Allen had been in hospitality since she was 16. ‘Waitressing, front of house, barista … I think I’d done it all,’ she says. ‘After being promoted to the kitchen, I did my chef’s qualifications then had a break to have a baby. Three years ago Columbus opened in Upper Hutt and I started as one of the original chefs there.’ Tui had been aware of Columbus Coffee for some years, having helped at the Whakatane café where her mother-in-law was chef. ‘It had always been a goal of mine to own my own café, but an individual franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘If you want a new opportunity anywhere in New Zealand, we can train and support you to build a business you can be proud of. You don’t need prior experience – Shawnee and Tui may have worked their way up to ownership, which reflects how good the professionals find us, but if you have the passion to own a great café, we can help you to succeed. Call me and find out more.’

Advertiser Info

Columbus Coffee www.columbuscoffee.co.nz Contact Jon Hassall P 0-9-520 1044 M 028 8500 1300 jon@columbuscoffee.co.nz

Opportunity: Retail

TIME TO

Celebrate F

or 40 years, the Liquorland franchise has been a remarkable example of resilience, growth and success. While other retailers have struggled in the face of online shopping, Liquorland has grown, adding over 10 stores in the last year alone. In this milestone year, it continues to be one of New Zealand’s most rewarding – and profitable – business opportunities. So what makes it such a stand-out performer? Liquorland CEO Brendon Lawry believes it all comes down to people. He’s talking about the care and energy the franchisees have for Liquorland and its customers, the support office team, supplier and agency partners who make the franchise what it is. ‘The more we know about people’s drivers, the better placed we are to achieve long term success. Our commitment can lead to passionate debates on how we can be better, but when the energy comes from a place of care, the outcomes will undoubtedly be positive. ‘Liquorland has always pursued a long-term strategy which includes investing ahead of time on retail standards, brand updates, compliance issues and focusing on the local ownership of Liquorland stores under a national banner.’

Sharing success One of Liquorland’s advantages is being part of the Foodstuffs family, alongside sister brands such as Pak’nSave, New World, Four Square and Gilmours. ‘That not only makes us part of New Zealand’s largest retail business, but also delivers a number of unique advantages around understanding customer trends and what’s happening in FMCG categories,’ Brendon explains. ‘We have strong strategy-based relationships with suppliers without the relationship being influenced by direct, or indirect, ownership of any one supplier. This means we can put the best consumer demand-based range in front of Kiwis.’ However, while Liquorland benefits from the size and scale of Foodstuffs, Brendon says it is very much in control of its own destiny through its leadership, marketing, brand, operations, IT, finance and merchandise teams. There are also some fundamental differences that stem from the co-operatively-owned franchise model. ‘For example, in 2019 we introduced a rebate structure which pays a share of typically-held franchisor profits directly back to the franchisees in return for a commitment to new initiatives,’ Brendon explains. ‘We have now completed two annual rebate payments to our franchisees totalling millions of dollars, and the programme has really helped us drive our speed to market and execution of ideas across the business.’

A responsible attitude Liquorland’s success as a franchise can also be attributed to its community awareness and sense of responsibility at all levels. ‘Selling alcohol is a privilege and comes with serious conditions,’ Brendon points out. ‘That’s not just the legal requirements, but also the social licence to trade that we must earn every day from Kiwis. We take great care around store locations and customer ID audit processes, franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Liquorland’s franchise opportunity ramps up in its 40th anniversary year

and promotional material is constantly reviewed to ensure it’s targeting the right demographics. Safe drinking programmes and messaging is a priority too. ‘The great majority of Kiwis have a healthy relationship with alcohol and that’s where we focus our branding efforts. We use a valuable customer feedback tool delivered through Customer Radar to constantly refine service delivery, and our Net Promoter Score, which measures our level of engagement with customers, is consistently through the roof.’ Liquorland franchisees are also expected to demonstrate a high level of community awareness and care. ‘We have annual awards which recognise franchisees who go above and beyond for customers, staff and the brand, and it’s amazing and humbling to see just how devoted regional franchisees are to their local community.’

Changing and growing Brendon says these are exciting times for Liquorland, with new property developments, retiring franchisees and competitor sales and conversions making a number of regional and suburban opportunities available around the country. ‘Factor in an unprecedented change in Kiwis’ drinking habits – the ‘Better For You’ switch to spirit-based and low-sugar mixes – along with social media connection through Instagram and other platforms, and you have a recipe for growth. ‘We’re also currently rolling out our new branding upgrades, an improved full-service website – and let’s not forget that for the first time in 40 years, Liquorland is heading into West Auckland.’

Have you got what it takes? Liquorland currently has 140 stores throughout New Zealand, with more to come. Investment levels vary according to location. Brendon advises potential franchisees to do their homework. ‘Don’t just look at our business model, costs, financials and the historic performance – talk to us, too, to ensure our approach, strategy, business plan and, importantly, character and integrity match yours. And get the views of our current franchisees – they will tell you what this business really takes. ‘Support includes a full promotional programme including FlyBuys and Airpoints, strong supplier terms agreements, marketing across digital, social and traditional media channels, data analytics and insights. But in the end, your success will come from your people. ‘If you enjoy engaging with people and being involved in a fast moving, dynamic industry with a market leader, then you may find your new career with Liquorland. ‘With 40 years’ experience behind us, we can offer one of the bestestablished business opportunities in the country. Contact us today to find out more.’

Advertiser Info

Liquorland www.liquorland.co.nz Contact Dave Yurak P 0-9-621 0875 M 027 457 2210 enquiry@liquorland.co.nz

LISTEN before you buy

All franchise agreements put a lot of power in the hands of the franchisor. Whether a franchisor uses that power wisely or carelessly comes down to their character. Their character will have a huge impact on your experience as a franchisee and may be the most important thing you should assess before buying a franchise. It’s also the hardest thing to assess. But you can learn a lot by asking smart questions of other franchisees and listening closely to how they answer. Ask about how the franchisor communicates and how they act when challenged or wrong, how they introduce change, how they respond to franchisees struggling under personal circumstances and how they demonstrate that they have their franchisees’ best interests at heart. Listen to what is said, how it is said and what is perhaps glossed over.

LOOK BEFORE You’ll begin to get a sense YOU of how LEAP things really operate in that franchise system.

Franchising is a powerful way of doing Michael Bright business, but the same forces that make Specialist Franchise Lawyer franchising great also create vulnerability 021 2666 395 and risk. We know what works, what doesn’t, and how to respond to the issues that arise. We help with: · Assessing franchise opportunities · Advising on franchise agreements and other contracts · Franchise sales and purchases · Dealing with difficult situations

FRANCHISE LAWYERS Auckland Phone 09 303 3764

North Shore Phone 09 414 9800

www.gazeburt.co.nz

Buying A Franchise: Choosing Wisely

Strengt number Franchisees are feeling much more positive than independent small business owners. Why does buying a franchise give you such big advantages over going it alone?

he last 18 months or so haven’t been easy for anyone, and that’s especially true for small business owners. Lockdowns, online sales and contactless delivery have created challenges, and, while small businesses can move fast, they don’t always have the resources, the systems or the expertise on hand to cope. ‘As a result, my estimate is that 40 percent of small business owners are seriously stressed,’ says psychologist Greg Nathan. ‘But the figures are significantly better for franchisees, where over 80 percent report that they are functioning well, or are slightly stressed but functioning normally. Independent owners are struggling because they don’t have the business and social support that good franchise networks provide. Franchisees feel part of a wider group, part of a team, and that can be very reassuring – they know someone has got their back.’ So if you are considering buying your own business, buying a franchise makes more sense now than ever. Starting a new business – or even taking over an existing one – is hard. You need a viable business model, a reputation and the right equipment and connections. You need finance and you need customers. You need to be good not just at doing whatever you do, whether that’s holding classes or making coffee, but at running a business: marketing, managing cashflow, pricing and negotiating, to name a few key activities. Not many people have all those skills when they start, which is why many small businesses never get off the ground. If you’re used to having a team of specialists around you, being your own boss can also make you feel very isolated. Buying a franchise, on the other hand, means that you will have strength in numbers. Although you still own your own business, you’re also part of a much bigger operation. You’ll get the training, systems, marketing, help and support you need to have the best possible chance of success. You’ll have more options when it comes to funding, because banks know the value of good franchise models. And when something goes wrong (as inevitably happens sometimes), you’ll have all sorts of help and support available. The survey of one franchise group described on page 16 shows what a difference having trust in your franchisor can make. Buying a franchise also means that you can take your existing experience and abilities and channel them into something new. It’s just a question of matching your skills, goals and attitude to the right opportunity. Franchise New Zealand

Spring 2021

Year 30 Issue 03

How is this possible? Well, franchisors select franchisees based on ability rather than experience, then train them in exactly what they need to know to run their own business. This training will vary according to the complexity of the franchisee’s role and the degree of familiarisation required with new equipment and/or systems. For example, a training programme designed to help you run a pizza franchise – where you will be producing product, recruiting, training and managing staff working shifts, running a retail and delivery operation, and complying with health & safety requirements – is going to be rather longer and more detailed than one aimed at a courier franchisee.

Photo: www.istockphoto.com/jacoblund

th in ers

But whatever the technical requirements, the training provided by any good franchise should also cover the administrative, financial and marketing tasks required to run a business profitably. It should provide the systems to help you do that, too: many franchises these days provide quite sophisticated tools to help you manage your time, boost your performance and compare your performance with other franchisees. All this provides a level of support that independent business owners can only dream of. That reduces your stress – and increases your chances of success.

Strength in opening Once you’ve completed your training, you’re theoretically ready to run your own business. In practice, there is another stage to go through – opening the business itself – which requires the detailed input and support of the franchisor. This can be divided into two types of assistance: business preparation and personal preparation.

Strength in training Over the years, we’ve talked to hundreds of people who have changed careers through buying a franchise: bankers who have bought cafés, restaurateurs running laundromats, and retailers who took up lawnmowing. That’s reassuring, especially if you are currently facing redundancy (see www.franchise.co.nz/articles/3242). In some cases, franchisees have gone from knowing almost nothing about their new industry to winning awards for their performance.

Be Your Own Boss!

Business preparation In the case of a premises-based franchise, your new location has to be selected, designed, equipped and stocked to the franchisor’s specifications. For this reason, the franchisor will usually be heavily involved in the process. Assistance may cover the areas of: • Site selection • Lease negotiation

PEACE OF MIND MOTORING

Automotive interest or aptitude? A Midas car care franchise could be a most rewarding business opportunity for you. You drive the business and help customers to enjoy driving their cars.

Benefit from access to our business systems and management tools. Benefit from the national multi-media advertising and marketing campaigns that continue to build our brand. Benefit from favorable idas group buying terms for parts and equipment. Benefit from training and on-going business support that helps to keep you on top of your game. Benefit from using your skills and talents to gro a successful profitable and valuable business.

AN EXCITING

FRANCHISE OPPORTUNITY GROUP HOME BUILDER

Having experienced recent growth, it’s time for us to share our successful business model. Compass Homes is a Group Home building company and is looking to expand nationwide. We have some unique points of difference that makes a franchise with Compass Homes very appealing.

We are looking for partners to join the group as franchisees • Low entry costs • Ongoing sales and marketing • Admin support with optional accounting services • Construction experience not essential • Well-established and proven systems and processes Compass Homes have opportunities in Northland, Central North Island, Waikato, Upper South Island, West Coast and North Otago.

Established workshops and new territories available now!

Email franchise@midasnz.co.nz for a free information pack.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

For more information contact Bronwyn Bindon Phone: 021 461 313 Email: bronwyn@compasshomes.co.nz

Buying A Franchise: Choosing Wisely

• Premises design and fit-out • Initial stock ordering • Staff selection and training • POS and IT set-up • Opening promotion Where the franchise is a mobile or home-based one, preparation will usually include: • Vehicle leasing or purchase • Signwriting • Equipment • IT systems • Initial stock & supplies • Office set-up • Initial market promotion All this means that you can start your business confident that you’ll have everything you need, and will be free to focus on your customers. Personal preparation No matter how well a new franchisee performs in training and work experience, opening your own business is inevitably a nerve-wracking time. This is the business in which you have invested and on which you are going to be relying. Nerves are normal. But although this is a new experience for you, your franchisor will have done this many times with other newbies. They’ll usually supply an experienced field manager to support and work with you in your own outlet or territory both before and immediately after opening. The field manager will help to reduce your nervousness by ensuring that

everything is set up properly so that you can apply your training. Once you are up and running, expect them to stay with you for long enough for you to feel reasonably comfortable operating on your own. They are there not to run the business for you, but to ease you into independence. The amount of time that this takes will vary enormously. In food or retail businesses, a week or so of on-site support before and after opening would be quite usual. In some franchises – particularly service-based ones – the training and opening periods may overlap if, say, the franchisor’s representative goes out to meet prospects with you and helps secure your first clients. As you can imagine, the strength of having experienced support like this makes a big difference to the speed with which you can get established – and start making money.

Strength in operating profitably Once you are comfortable with the day-to-day operation of your business, you should really start to see the power of the franchise kick in. Some of the benefits include: Buying power. A sizeable franchise can negotiate good bulk-buying arrangements not only on product but on services such as insurance, telecommunications, IT, fuel and even on financial services such as credit card and EFTPOS and borrowing arrangements. This is such a massive benefit for franchisees that we call it ‘franchising’s secret advantage’ – see www.franchise.co.nz/articles/2947. Field visits. Visits from field managers and other specialists can be incredibly valuable. While part of their function is to ensure compliance with the franchise’s systems, the major focus is on helping you build your business – finding opportunities for improvements in sales, service

Join our friendly, forward looking team New Zealand is simply brimming with vehicles and they each need to look 110% when it comes to selling them! We are experts in quality repairs with professional training, highly polished systems and the latest in technology – making your work efficient and satisfying. We've been operating for over 25 years with our franchisees offering a wide range of services and enjoying excellent returns. This is a great time to join our franchise with new energetic franchisees required across New Zealand.

Call Martin today to discuss the opportunities in your area 021 721 430

Franchise New Zealand

Spring 2021

Year 30 Issue 03

and cost control. Field managers are like free business consultants – find out more at www.franchise.co.nz/articles/2051. Marketing & merchandising. Most franchises have a national marketing fund to which franchisees contribute. The franchisor administers this, often in consultation with the franchisees. They’ll also keep your product or service up-to-date with the latest trends, from changing customer tastes to new technology – something that can be a big distraction (and cost) for independent operators. Ongoing training. This ensures that franchisees and their staff are kept up-to-date and provides an opportunity to share solutions to common problems. It not only helps maintain consistency of standards throughout the network, but can also help you build relationships with other franchisees and ensure you feel part of a network. Running a business by yourself can be a lonely experience, but being part of a franchise means always having someone to share your triumphs and disasters with. Management & business advice. Experienced franchisors provide assistance in areas such as goal setting, cash management and exit strategies. In addition, standardised computer systems make it possible to ‘benchmark’ your business against others in the system, enabling you and your advisors to see at a glance what you are doing well and where you might find room for improvement. Compliance. With increasing legislation in areas such as health & safety and employment law making life more complicated for operators in many industries, being part of a franchise that works out systems for you can be hugely valuable. Product development. While franchisees focus on the customers, franchisors focus on the future to ensure that products or services are constantly improved or replaced where appropriate. The franchisor will also monitor the competition and advise franchisees of any developments.

Hanging out for the perfect franchise? Talk to us and we’ll find your perfect match. Iridium Partners help potential franchisees research, evaluate and navigate the industry to find a franchise that’s best suited to you and the lifestyle you want. We work with many high-profile franchise brands, and are also able to assist with purchases outside of our network.

Staff Matters. Your franchisor may help in the recruitment and selection of staff, as well as advice on how to keep them motivated and reduce staff turnover. This also helps the franchisee maximise profits. All of these benefits add up to provide franchisees with the sort of financial and operational advantages that independent business owners can only dream of.

Strength in yourself For anyone looking at moving into their own business, then, franchising has a lot to offer. You’ll have the support and guidance of the franchisor behind you, and you’ll be provided with systems to help you handle most of the practical obstacles along the way. You won’t have to create products or services to sell, won’t have to work out where to source them or how to price them, and you’ll have the benefit of an established brand name that will bring customers to your door. You’ll also have the reassurance that a number of other franchisees have been before you and proved that the franchise model works. But the success of your own business will still depend very much on your own efforts, and that’s where determination and commitment matter more than anything else. Franchisors say that the biggest single obstacle which faces people moving from employment to self-employment for the first time is the need to change your mindset from ‘doing a job’ to ‘managing your own business.’ ‘There’s more to it than just getting used to the idea that you won’t be getting a regular pay cheque every week,’ said one. ‘You have to accept that if you want your business to grow, it’s up to you to grow it, and if you have a problem, it’s up to you to fix it.’ The good news is that, with a franchise, you have someone who understands your business inside out to turn to whenever you need advice. If you want to own your own business, then, franchising offers you the chance to do it with real help and support behind you. In a time of uncertainty there’s strength in numbers, so make sure the numbers are on your side. Turn to page 44 for more tips about how to find a franchise to suit you.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Call Nathan +64 275 393 022 or email info@iridium.net.nz 31

Franchise mag ad spring 4225.indd 2

23/08/21 7:52 PM

Business & Commercial

Photos: Sarah Marshall

Aimee Spinley is one of the team helping Sandeep Kathiriya to grow his business in Northland

Beyond Limits Paramount lets you look outside the cities for great part-time to full-time opportunities

hy not live in paradise and grow a fantastic business, too? That’s the question asked by Aimee Spinley, the Customer Relationship Manager for Paramount in Northland. ‘You don’t need to live in one of the big cities to build a flourishing commercial cleaning business – we have so many opportunities here in Northland, and in other regions too, far away from the high house prices and impossible traffic.’ One of those who has taken the plunge is Sandeep Kathiriya. Whilst studying business management in Auckland, he undertook some parttime cleaning work to help pay his way. ‘I could see the potential of the sector,’ he recalls. ‘I moved on to become manager of a service station in Dargaville but, as I was keen to increase my earnings and eventually own my own business, I looked around for evening work.’ Sandeep responded to advertisements from Paramount and other cleaning companies. ‘I liked what Paramount was doing. They presented everything well and I felt they were completely honest, so I took on a part-time franchise. They always delivered what they said they’d deliver, and there have never been any broken promises – not ever,’ he adds with emphasis.

Welcome back - no worries When Sandeep left Dargaville and moved to Whangarei four years ago for personal reasons, Paramount told him to stay in touch. ‘Paramount has opportunities virtually everywhere in the country, so when the time was right, I contacted them and they said, “Welcome back!” I was so pleased – I immediately took on contracts for a couple of sites and after a year have expanded to four. I now have a team of five servicing these sites, and have just bought back Dargaville so I have three people working there as well. It’s becoming quite a sizeable operation.’ Sandeep believes there are even greater things to come, both for him and for Paramount in general. ‘I would never have considered this kind of business without their support,’ he says. ‘Paramount has the brand and systems which attract clients, and they have big national contracts which an individual could never achieve. Reputation is everything in this business and Paramount look after the two most important things – their franchisees and their clients. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘The company has been highly pro-active helping me expand. One of the best aspects is that none of the franchisees have to worry about invoicing or debt collection – the company handles all that, leaving you free to concentrate on providing a high quality service. It’s a huge help. I used to be a part-time franchisee with a small career, and now, thanks to them, I have a growing full-time business.’

Join a winning team

Paramount’s franchisees have people like Aimee to thank for their growth. ‘I grew up in Northland, but went to Auckland as an account manager for a print company,’ she says. ‘When the job with Paramount came up, I jumped at the chance to leave the city. Four years later, I’m still loving it as I have a fantastic job and live in a glorious part of the world – and you can do it too! ‘If you are new to the business, you’ll find there is no limit to the support and training we offer – after all, Paramount is a three-time winner of the Westpac Supreme Franchise System of the Year award. Many of our most successful franchisees had zero experience of cleaning before they started with Paramount. Our support team will give full training, meet clients, assist with quoting, help set up the business and come out and train your staff onsite, if need be. We will do everything we can to help our franchisees succeed and build their business to where they want to be. ‘With invoicing and debt collection handled for you, we guarantee your turnover. We are renowned for our approach to sustainability and zero waste, and we are reducing our carbon emissions with the Paramount vehicle fleet going electric by 2025.’

Dedicated to service Paramount is currently seeking to appoint new franchisees in most areas in the country. ‘Here in Northland, for example, we have national contracts in place with companies from Kaitaia, Kerikeri, Kaikohe and Kawakawa right down to Wellsford and Warkworth,’ says Aimee. ‘That’s the same for all the regions – we just need more people dedicated to customer service who have the ambition to build and invest in a business for themselves. ‘I know I’m biased, but there is a quality of life in the regions that is like no other. We would love to entice more people to think outside the box and come and see what Northland, and other areas outside the urban limits, have to offer. You can start small and grow as big as you like.’ ‘As Aimee says, Paramount has plenty of opportunities for franchisees interested in a long-term future,’ confirms Murray Hamilton, Paramount’s National Manager. ‘We are one of the best-known names in the commercial cleaning industry, and it is because people like Sandeep and Aimee provide such high standards of professionalism that we are still leading Advertiser Info the way after four Paramount Services decades. www.paraserve.com ‘To find out more about our regional business opportunities, contact me today.’

Contact Murray Hamilton P 0-9-376 7850 M 027 467 1688 mhamilton@paraserve.com

Business & Commercial

DELIVERING SMILES T

here’s nothing like a cookie for putting a smile on your face. From that simple truism comes a philosophy that drives success across the Cookie Time franchise network. With runs currently for sale in Northland/Whangarei, the Wellington CBD and the Kapiti Coast, this is a rare opportunity to own a piece of an iconic Kiwi business and brands. Dawn Cleary, Cookie Time’s Franchise Development Manager, says the business model is all about creating relationships and delivering customer satisfaction. And, with the network named New Zealand’s best FMCG distribution franchise in the 2021 Coalface rankings, it’s a proven investment.

Miles of smiles ‘This business is underpinned by the strength of community that Cookie Time has created around its iconic brands, from Cookie Time to OSM (One Square Meal) and Bumper,’ Dawn says. ‘It ties back to the company vision: a taste for every occasion, a smile on every face. Put simply, anyone can distribute product – only a Cookie Time franchisee can deliver smiles.’

Training and investment Dawn says the franchise purchase process is relatively simple, including a discovery day with a franchisee and a visit to Cookie Time head office. ‘Once you are accepted, we then train you in everything you need to know. Whilst FMCG industry experience would be a bonus, what we really value are effective communicators with a growth mindset and a passion for genuine interactions,’ she says. Investment levels vary according to location, but typically vary from $100-150,000, including goodwill, a one-off admin fee, purchase of a Toyota Hiace van (or similar as approved by Cookie Time) and additional sundries to run your business (iPad, uniform and home office set-up). ‘If you’ve got a taste for a challenge and the key ingredients for success, I’d love to hear from you!’ Dawn invites.

Cookie Time’s average franchisee tenure is 10+ years, so it’s not every day that an opportunity opens up. ‘When it does, there are a lot of good reasons to join us,’ says Dawn. ‘It’s a stable industry and established customer base, plus growth potential. We have strong systems, iconic products and a great reputation, and you get the satisfaction of success that reflects your own best efforts. Plus, there are no ongoing fees.’ Dawn’s own story is testament to the Cookie Time culture. ‘I was a very successful Cookie Time franchisee in South Auckland for 17 years – that gave me first-hand experience of the Cookie Time culture and incredible growth potential. Then I was looking for a new challenge, my vision for network growth aligned with the head office mission, and I moved into my current role.’ Dawn counts herself fortunate to be part of the Cookie Time family. ‘Cookie Time is one of my biggest successes in life and I love the culture, values and support but, above all, the people. I love that I now get to share my experience and expertise with all our franchisees.’

Iconic Kiwi company and brands Cookie Time was founded in February 1983 with the delivery of 70 jars of Cookie Time Original Chocolate Chunk cookies to 70 Christchurch stores. Today, the company is New Zealand’s most trusted cookies brand. Entrepreneurship and innovation are in the company’s DNA, and it leads the way in snacking and functional foods with Bumper and OSM (One Square Meal). Market trends, from rapid growth in plant-based eating through to demand for products made with ‘real’ ingredients, fuel ongoing new product development. Dawn says Cookie Time takes its iconic Kiwi business status seriously. ‘All our products are proudly made in New Zealand, and the company is committed to sustainable business practices. We’re also proud to have recently launched our first compostable packaging.’ Giving back is also important, through ongoing support for KidsCan and other charity partners, and for the Cookie Time Charitable Trust, with more than $2 million raised to date to help New Zealand children discover their gifts.

A Cookie Time franchise offers business ownership plus support from an iconic Kiwi company

Advertiser Info

Cookie Time www.cookietime.co.nz/franchise Contact Dawn Cleary P 0800 COOKIETIME (0800 266 543) M 0272 350 835 dawn.cleary@cookietime.co.nz

DRIVEN BY

PASSION

GO !

BE YOUR OWN BOSS MUCH LOVED KIWI BRANDS Anyone can deliver product. Only a Cookie Time franchisee can deliver smiles™! Runs currently for sale in Northland/Whangarei, the Wellington CBD and the Kapiti Coast. A rare opportunity to join the Cookie Time family and own a piece of New Zealand’s BEST* FMCG distribution franchise network. Be your own boss, set your own schedule and go the extra mile for happy interactions and returns that reflect your best efforts. Put yourself in the driving seat – meeting people, building relationships, and caretaking our precious brands including Cookie Time, Bumper and OSM. With established customers, plus growth potential! Register your interest at www.cookietime.co.nz/franchise

BECOME A

FRANCHISEE

PROUDLY NEW ZEALAND MADE, OWNED & LOVED *#1 Coalface Consulting Ranking - Grocery, Small Suppliers 2021

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Business & Commercial

High Performance Training & Coaching franchisees get great results for clients and themselves

high

PERFORMERS J

oneet Lal enjoys helping people. ‘I’m quite involved with my local church, doing youth mentoring and helping people with problems and challenges, so when I got tired of my senior management role in the corporate world, the idea of becoming a business coach really appealed.

‘I looked at a number of different franchises but when I contacted Frikkie Le Roux, the founder of High Performance Training & Coaching, we really clicked. It’s not the biggest franchise of its type but it’s personal – Frikkie and his wife Pao have great integrity and I felt our values aligned.’ Joneet was also impressed by the results that the High Performance system produces for its clients. After joining the franchise in March 2021, he’s now proved it for himself. ‘One of my first clients was a real estate company. I went through the High Performance programme with them and then settled down to a weekly facilitated meeting which helps to keep people accountable. Their key metrics on measures like listings, sales and vendors increased by between 40 and 400 percent. This programme really works!’ Joneet went through an intensive three week training when he first joined High Performance, learning the programmes, how to find clients, facilitate and deliver coaching. ‘It was very thorough and left me thinking, “Wow, I’m ready to do this.” Frikkie and Pao came with me on my first presentations, and I soon felt comfortable. ‘Now business is really good and I’m growing well. It’s still just me at the moment, but the plan is to employ staff to help with the sales side soon, while I concentrate on the facilitation sessions as client numbers increase.’

It’s the way that we do it The High Performance team has worked with almost 100,000 people worldwide, including real estate agents, car brands, IT companies and hospitality businesses. ‘What makes High Performance different is not just the results we get, but the way that we get them,’ says Frikkie. ‘We have seven core programmes, and a variety of proven tools to help clients identify their KPIs, develop strategies to improve results, and then create behavioural change to achieve their goals.

Initial training is followed up with online sessions to help teams build new habits

‘Initial training is carried out in person or online, either by the franchisee themselves or one of our High Performance coaches. This takes the client’s team through the appropriate module, then we set up online KPI measurement and reporting systems. Ongoing, we support our clients through Zoom or Microsoft Teams with weekly calls, so that they can identify their strengths and learn new habits which help them to deliver in every area. ‘All our programmes are eligible for the NZTE Regional Business Partner Programme, and qualifying businesses can receive up to 50% funding.’

Hard work pays off In Rotorua, Natasja du Plessis has been working as a High Performance Coach since 2020, after she and her husband sold their mechanical workshop. ‘I love helping people – I’d had a computer training business in South Africa, and worked in training for the council here. I had known Frikkie for a long time, so taking up the franchise was an easy decision and I gained confidence quickly with his help. ‘I’ve since worked with all sorts of businesses: cafés, a honey centre, bakers, restaurants and retailers, and even a massage therapist. I’m not a sales person at all, but you have to do it and word soon gets around in a small place. As well as delivering the programmes and seeing people achieving real results, I really enjoy helping people manage their staff better, sitting in on meetings and making it ok for them to be the boss and set clear expectations and goals. ‘Learning about different businesses has been fascinating. You have to do a lot of research to learn which questions to ask, sometimes, and it’s also important to get involved with local business networks. This is a great business but don’t expect everything to be handed to you on a plate – you need to work really hard at first, and be prepared to grow yourself, too.’ Now Natasja and her husband are moving to Perth to be close to family, but she hasn’t finished with High Performance Training & Coaching. ‘I have a passion for this, so give me a few months then I’ll start all over again.’

Six figure incomes Frikkie says the High Performance business model is highly flexible. ‘You can operate from home, set your own working hours, and employ people or not as you choose. It’s also highly profitable – just two programmes per month would generate around $100,000 per year, but it’s possible to do much more than that. One of our new franchisees did $90,000 in their first two months. ‘The initial investment is just $60,000 +gst, and we will provide all the systems, tools, training and marketing to get you established. There’s also a high level of ongoing support to ensure that you achieve the same great results as your clients.

Pao and Frikkie Le Roux (in yellow) with Joneet Lal and the rest of the High Performance team

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘Joneet and Natasja have shown what can be achieved, so give me a call now and find out more about High Performance Training & Coaching.’

Advertiser Info

High Performance Training & Coaching Ltd www.highperformance.kiwi.nz Contact Frikkie Le Roux P 021 110 4738 frikkie@highperformance.kiwi.nz

35 35

Buying a Franchise: Financial Matters

The 7 key causes of poor cashflow René Artz from Westpac looks at financing growth in your business

any new franchisees will develop a cashflow forecast which shows them what they need to get started. But if there’s no improvement plan, regular monitoring, or process analysis to make lasting adjustments, then the business risks finding itself unable to access further cash as it grows. So how do you avoid this? Let’s have a look at some of the basics. Every business, regardless of what it does, has a Working Capital Cycle (WCC) which ties up available cash. Start any business, and cash is required to purchase stock, equipment or pay wages to generate a sale. When the stock is sold, it is either by way of a cash sale or is charged to an account, creating a debtor. When the debt is collected the WCC continues. Imagine that the stock a business buys sits on the shelf, on average, for 55 days before it is sold and that it takes an average of 45 days to collect upon debtors (in a service business, the ‘stock’ may be work in progress). In this example, each dollar tied up in stock will take 100 days before it returns to the cash position where it can be used again to purchase more stock. While we wait for that dollar to return, more stock must be purchased to keep the business operating. The more you grow, the more cash you require to fund the stock you need to grow. Using a bank overdraft, trade or debtor finance to provide this cash costs the business money. Without a proper working capital facility in place, a business may tie up funds that could be better used elsewhere, thereby slowing growth in sales.

I bought a Pit Stop franchise

Improperly managed, especially during growth, the WCC can be a key business constraint and the cause of a cashflow crisis. The key is to speed up the WCC, because the faster a dollar returns, the less overdraft or surplus funds the business is required to use. Here are seven key tips. 1. Stay on top of receivables Accounts receivable are what the business is owed (debtors). If you have poor accounts management processes, this René Artz will result in the time between billing and banking being too high. Review your billing process to shorten this time. Some strategies to help achieve this are: • • • • • • • •

Offer customer options for prompt payment; Suggest direct debit for repeat custom; Issue invoices on the first day, not a week later; Charge an upfront deposit; Create and communicate a clear terms of trade policy with customers; Put credit control procedures in place to minimise bad debts; Always check credit references; Collect overdue debts and work with customers to avoid recurring issues.

A good franchise will have processes and procedures in place for managing accounts receivable. Follow those systems – it’s what the franchise model requires to succeed. 2. Don’t spend more than you need Accounts payable are what the business owes to others – your trade creditors. To improve performance in this area, look to extend credit terms or reduce cost of purchases. A few areas to focus on include: • Review and extend terms you receive from suppliers; • Ensure you maximise any prompt payment discounts from suppliers; • Implement expenditure budgets.

EXCITING FRA

NCHISE

OPPORTUNITY

Brand new store on a turnkey basis! • Affordable, accredited nationwide franchise • Group buying power • Simple business model • Full/ongoing training • Fresh, new branding • Comprehensive marketing support • Integrated point-of-sale • Low wastage operation

and I’ve never looked back Franchise opportunities nationwide. Call Les 027 222 7487 for a chat. Visit www.pitstop.co.nz/franchising 36

Jesters is more than just a pie shop! All new stores are equipped with a pie van, Kindo school fundraising and catering solutions W E ’ R E L O O K I N G for passionate franchise partners to bring our ‘pies to the people’! For further information email franchisee@jesters-pies.co.nz –––– JESTERS-PIES.CO.NZ

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Buying power should be one of the biggest benefits a franchise offers, helping you reduce costs, access the best terms or receive promotional support. 3. Manage your inventory The stock a business holds is called inventory. Carrying stock or sitting on Work In Progress (WIP) too long ties up funds, so these are prime areas for review. A key driver here is inventory turnover – the speed at which your stock sells. Any slowdown in your stock turnover rate can result in significant amounts of cash tied up. Some options to look at are: • • • • • • •

Review WIP and apply interim billing where possible; Review stock ordering by applying ‘just in time’ and other control processes; Outsource certain functions; Improve stock forecasting through sales pipeline management; Build supplier relationships for extended terms of credit; Apply stock management systems for centralised monitoring; Source additional finance when required, eg. for seasonal variations.

Developing these systems, monitoring and responding to them is a big job for an independent small business owner. Most franchises will already have such systems in place – use them. 4. Review your debt/capital structure It’s something that’s easily neglected when you are so busy growing your business, but reviewing your term debt profiles occasionally can make a big difference. Look at the duration of amortising loans, and ensure these match the lifecycle and the cash flow that these assets provide. You should also review shareholder drawings with the aim of retaining profits on the balance sheet to maintain equity levels that can finance and facilitate growth. This is especially relevant when you generate revenue by leasing plant or equipment that has an extended payback period. This is an area where franchisees need to work with their own accountant on a regular basis to match business performance to personal situation. Take advice and listen to it. 5. Benchmark your overheads Every business should benchmark its overheads, whether floor space, marketing, technology platforms or monthly subscriptions. Dig into your expense items and you will often find efficiencies to be made, which result in cash savings and reduced finance needs. Benchmarking is a huge advantage of being part of a franchise. By seeing what others are achieving, you can not only learn what’s possible – you can find out how they are achieving it from people who are running exactly the same business but are colleagues, not competitors. 6. Don’t be a busy fool Gross profit is what is left from sales after you deduct direct material and labour costs. If your gross profit margins are too low, you’ll be working harder for less reward. Every franchise system will hold gross profit benchmarks for a given level of revenue. Make sure you track your relevant benchmarks, and aim to achieve or better these figures. Work with your franchise field support team to review labour scheduling, efficiency, product costing and all the key measures. Don’t be shy – their job is to help you improve. 7. Improve sale outcomes All businesses exist because of sales to customers – it’s the one function that supports everything else. However, if the level of current sales doesn’t support the current overheads and cash demands of the business – including finance costs – your business may not be viable. To grow sales, review how your business can generate further leads, retain more customers, improve sales lead conversion, increase customer transaction frequency and optimise pricing strategies. Again, work with the franchisor team – a few small changes across each area can produce a big improvement in profitability. Create a cashflow budget, and you’ll find it will become one of your most powerful ongoing financial management tools. By reviewing it monthly, you will stay on top of your finances and may be able to avoid a cashflow crisis through the next growth cycle.

About the Author René Artz is a Relationship Manager – Franchise, Hospitality, Tourism & Retail Trade for Westpac. For more information, contact your local Westpac Franchise and Business Banking Specialist on 0800 177 007 or email: franchising@westpac.co.nz The information contained in this article is intended as a guide only and is not intended as an exhaustive list of matters to be considered. Persons entering into franchise agreements should seek their own professional legal, accounting and other advice.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

NZ’s Favourite Milk! We’re looking for motivated, ambitious, sales focused business people to join our team! Owning an Anchor Franchise is a highly sought after opportunity with 50 Franchisees delivering millions of litres of milk per year! If you are fit, enthusiastic, commercially savvy, with a passion for business we would love to hear from you. Please email us today: Shannon.Davidson@Fonterra.com

NZ’s most loved dairy brands! Strong support National distribution Franchise opportunities starting at $750k 37

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Buying a Franchise

THE HELP YOU NEED Smart franchisees and franchisors choose Franchise Accountants to help them buy and manage their businesses

ehind every successful enterprise, there is likely to be a highly knowledgeable accountant. And when that enterprise is a franchise, it’s vital that the accountant has extensive experience in franchising. That’s what makes Franchise Accountants stand out. Founded more than a decade ago by Philip Morrison, the company has worked with more than 1000 franchisees and evaluated over 250 different franchise brands. As further proof of their expertise, the company is a five-times winner of the Service Provider of the Year title at the Westpac New Zealand Franchise Awards.

Knowing the numbers Derek Lilly has been in franchising for 21 years, developing franchises on three continents. He established the Dream Doors franchise in New Zealand in 2007 and is still growing the brand today. That’s given him a lot of insight and, after working with Philip and his company for many years, he greatly values their expertise. ‘Philip is an absolute specialist in advising franchisees on how to grow their businesses,’ Derek says. ‘Franchising requires a different type of understanding and formulas to get where you want to go, and Franchise Accountants can give you good, grounded advice on the finances of your business. They make it simple, too, because they are so good at explaining everything. ‘I always encourage other franchisors to get their prospective franchisees to sit down with Philip before they make a decision. He will have expert knowledge and a total understanding of the business and its franchise model, and will deliver sensible and practical advice that helps everyone to make an informed decision.’ With Dream Doors, for example, Derek says potential franchisees are able to develop a business plan based on accurate historical data, and Franchise Accountants can verify the numbers because they have access to benchmarking data that allows them to validate the reasonableness of the numbers. ‘That gives the buyer peace of mind and ensures they understand how the business really works even before they start.’ Derek communicates with Philip or his team on a weekly basis, and Franchise Accountants manages everything financial, including payroll, for Dream Doors. ‘A stand-out moment was when we established Dream

Philip Morrison: ‘With Covid, it’s more important than ever for franchisees to have an accountant they can really trust to understand their business’ Doors in the USA – they gave us some brilliant advice, not just because they had experience with international tax, but because they truly understand franchising. ‘I rate them ten out of ten. They’re completely up-front if there is any conflict of interest for franchisees and they totally get the franchise business model. I recommend them 100 percent.’

Ordinary accountants don’t understand For Stephen Passmore, purchasing his East Tamaki-based Snap Printing franchise in 1999 was a chance to determine his own future after moving to New Zealand from the UK. He worked with several different accountants before meeting Philip at a local business meeting in 2010. He says that timeliness was always an issue with his previous accountants, ‘But the biggest problem was that traditional accountants tend to see franchising as almost a negotiable cost, much like other expenses. They don’t understand that it’s up to the franchisee and his or her advisors to make the business work, along with the help of the franchisor and the systems. Philip gets that and helps me to make the most of the business model. ‘I get great service from Franchise Accountants, and have regular meetings with them. More frequent contact means you stay on top of things. As with any good franchise, I have various benchmarks and KPIs to run my business with, and the financial ones require help from Philip to ensure I’m making the most of things. ‘Even though I’m OK with figures, I still need someone to bounce things off, and Philip and the team are always there. If I’m buying a new piece of equipment, for example, their guidance is invaluable. ‘Franchise Accountants work for a fixed monthly fee, which helps with budgeting, and that regular contact also means that there isn’t as much work to do at the end of the financial year – another headache removed.’

Buying a job or running a business? Stephen agrees with Derek that Franchise Accountants always take an interest in the whole business and fully understand the benefits and mechanisms of franchising and how to set the accounts up accordingly. ‘I remember after the GFC Philip asked me a whole load of questions around budgets, targets, planning and goals that helped me move the business in the right direction and perform better. Philip’s not just an advisor – he’s a mentor, and in the long term that made all the difference between just having a job, or really building a business. ‘That’s why I’d recommend Franchise Accountants to anyone getting into franchising.’

Derek Lilly: ‘I rate Franchise Accountants ten out of ten’

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Philip Morrison says that the current uncertainties with Covid make it more important than ever for franchisees to have an accountant they can trust to really understand their business. ‘Last year, we talked to every single one of our franchisee Advertiser Info clients through the lockdowns, Franchise Accountants and over 95 percent of them came through OK. That’s where the right www.franchiseaccountants.co.nz Contact advice can make a difference. Philip Morrison Whether you already own a P 0800 555 80 20 franchise or are just buying one, M 021 22 99 657 contact us today to find out how pmorrison@franchiseaccountants.co.nz we can help you.’

Franchise News

Dawn of a new era

The newly-elected Chair of the Franchise Association of New Zealand shares her vision

awn Engelbrecht is the new Chair of the Franchise Association of New Zealand (FANZ).

‘I am proud and honoured to take up the role at this challenging time for small business in New Zealand, and grateful for the support of a multi-talented board and our small but dedicated executive team,’ says Dawn, who was one of the first franchisees – and later franchisor – of the hugely successful sKids childcare franchise. ‘I really believe in franchising – I have seen over many years how it can help people into business ownership and help good companies achieve great things. And I also believe in the work of the Franchise

Association. I will never forget how welcome everyone made me at the first conference I attended, at Rotorua back in 2006, and I believe there is no better way for me to give back to the franchisors and franchisees that we represent.’

Solving problems for franchisors and franchisees Dawn was born and raised in England. After completing her high school education, she moved to South Africa where she settled for 16 years, meeting her husband and having three children. Upon completing her accounting degree (B.Com), Dawn started her

100%

NZ OWNED & OPERATED

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Love reading? Love sharing books? Love people? own consultancy and specialised in working with a small chain of franchised restaurants. ‘I was the problem solver,’ she recalls. ‘They used to call me in to turn around struggling restaurants. Usually that took three months of gathering data, analysing problems and evaluating options, but it didn’t always take that long – once, I walked into a store to hear a bang from the kitchen exit as the head chef legged it. He’d been selling chickens out of the back door and thought I was on to him. I hadn’t even started!’ In 2000, Dawn and her family moved to New Zealand, starting their lives over again. Working full-time, she placed her children in an after-school care programme only to find that her children made up 50 percent of the class. ‘I joked that I should just buy the business and, after three weeks of due diligence, I did just that.’ Harnessing her creativity to her business experience, Dawn was highly passionate, focused, and determined to make a difference in the lives of children in sKids care. ‘But the original franchise wasn’t really performing, so with another franchisee, Beverley Parsons, we bought the business off the franchisor. We started with 12 franchisees, and not a single one was happy – that first year was fun,’ she smiles ruefully. ‘But today, it’s an award-winning business with over 190 sites all round the country. That’s the power of franchising when you do it right.’ Along the way, Dawn graduated with an MBA from Auckland Business School and, in 2010, successfully launched a sister company called Sherpa Kids, which now operates in England, Ireland and South Africa. She is on the board of multiple companies, and recently joined Link Business Brokers in Ellerslie as a business broker. Oh, and she and Peter, her husband of 33 years, are proud grandparents, too. ‘That’s my number one role,’ she smiles.

If you’ve ever dreamed of buying or opening your own bookstore then what’s holding you back? We’d love to hear your ideas and get to know a little about you.

Poppies offers over 40 years’ proven book selling experience. Our self-assessment process will help you decide if this business is right for you. Poppies is not about putting a store in every town, nor about being all things to all people. Success comes from making the right choices – location, systems, ambiance and of course the books you select.

Poppies… your own bookstore… think about that! Contact Tony Moores (Owner/Director Poppies Group Limited) tony@poppiesbooks.co.nz

Get engaged Asked about her vision for the Franchise Association, Dawn says immediately, ‘We want to see more members, and we want our members to be more engaged with FANZ. As a franchisor myself, I understand that your focus is on your own franchisees and the industry in which you operate, but the truth of it is that if you come to FANZ events, talk to the people there and listen to their experiences, there is so much to learn which will improve your business – and those of your franchisees. ‘And while the bigger systems might think they have nothing to learn, well, not only is the environment constantly changing, but we’d love to have all the big brands on our side, working together to increase our voice with Government. ‘Apart from the issues caused by Covid-19 and the closure of New Zealand’s borders for so long, franchising is also facing increasing threats from legislative changes which seek to undermine the franchisor/franchisee relationship. The role of the Association in representing the sector is vital. Franchising employs over 100,000 people, represents the equivalent of 11 percent of New Zealand’s GDP, and plays a vital role in upskilling our small business owners. Franchising also keeps business ownership in local hands, rather than exporting profits to multi-national companies. ‘I think some people have the impression that the Association is a bit of an old boys’ club. Well, once you get involved with it, you find that’s as far from the truth as you can possibly imagine. It’s full of people who are truly passionate about franchising, who help and inspire others to achieve and who want to make a contribution. If you were at the last Conference in Hamilton, you’ll know just how true that is, and if you sit in on one of the current PAFAT sessions you’ll be amazed by how freely people share their expertise for the good of all. (see page 22) ‘So I want to reach out to all franchisors, all master franchisees and licensees and say. “Join FANZ and get involved!” Working together is what franchising is about.’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

FIND YOUR HAPPY PLACE OWN A JAMAICA BLUE CAFE. GOOD FOOD. GREAT COFFEE. REWARDING FRANCHISE OPPORTUNITIES. If you’ve got big dreams and an even bigger entrepreneurial spirit, embark on a new and exciting journey to owning your very own Jamaica Blue café franchise. Contact Foodco NZ Franchise & Leasing Coordinator maree@foodco.co.nz | 027 484 7301 www.jamaicabluefranchise.com.au/available-locations/new-zealand/

LAUNDROMAT OWNER HARD AT WORK The hardest part of owning a Speed Queen self-service laundromat is deciding how you will spend your “work” day. If you are looking for a truly passive income with an excellent return on investment, get in touch to find out more about Speed Queen laundromats.

0800 77 333 7 | speedqueen.co.nz

Opportunity: Retail

PANDEMIC-PROOF EARNER

A Speed Queen laundromat provides a healthy, near-passive return on investment – even when other businesses are closed

usiness ownership often means gruelling long hours, but Speed Queen does things differently. Speed Queen is a turn-key laundromat business that stands out for its ability to generate regular passive income for next-to-no-time spent on site.

‘You can also monitor the laundromat on your smartphone through in-store security cameras to add further peace of mind. It means that you could theoretically live in the Bay of Islands and operate a business in Invercargill!’

And even during Level 4 lockdowns, self-service laundromats are deemed an essential business, meaning they can continue trading (and making money for their owners) when many other businesses can’t. With remote operation and PayWave-enabled machines making the business cashless, there are fewer contact points for customers, too.

A long pedigree

‘It means the laundromat owners can remain safely at home in their bubble while the machines do the work,’ says Royce Little, Speed Queen’s head of laundromat sales. ‘With Covid variants likely to go on affecting how we live for some time to come, it’s yet another reason why we say Speed Queen offers a near-perfect business opportunity.

Most recently, cashless operation has been introduced. ‘Going cashless has not just enabled complete remote operation, but also eliminated any security and health issues associated with the handling of cash,’ explains Royce. ‘We’re confident that the business is pandemic-proof, futureproof and recession-proof. ‘People will always have to wash and dry their clothes – you can’t get away from that fact,’ he says.

‘There can be low rent locations; zero staff; potentially cashless operation; and remote management. With Speed Queen there are no ongoing franchise fees to pay, either – it’s simply a case of investing in the equipment up-front and opening the laundromat under your own name.’ That’s not to say that there is no support. ‘We work closely with potential laundromat owners to assess the feasibility of each site,’ says Royce. ‘That’s not just the right demographic mix, but the parking, lease terms and traffic levels to ensure the best outcome for each new owner. We’re proud to say that no Speed Queen laundromat has ever failed in New Zealand, and we work hard to keep it that way.’

New technology makes it simple With the US-built machines virtually indestructible, Speed Queen owners can expect an average of 15 to 20 years of reliable service, says Royce. ‘And if there is an issue, we have service engineers right around the country so they’re never out of action for long. ‘While the washers and dryers themselves are incredibly robust, it’s the way that we have matched them to new technology that has boosted the overall appeal of this business opportunity. You can manage the laundromat remotely simply using an app downloaded to your smartphone. The app allows you to access marketing and support functions, and get operational reports, as well as resolve any issues within the laundromat – such as responding to customer queries and managing individual machines. For example, if a token gets stuck or an ‘error’ light is displayed on a machine, you can instruct the customer to load their washing into another machine which you can then start remotely. franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Speed Queen has been around since 1908 and it has been operating in New Zealand for 25 years. It is the world’s oldest and largest manufacturer of commercial laundry equipment, and leading-edge technology has long been a feature of the brand.

Easy operation, excellent return When it comes to opening your own laundromat with Speed Queen, Royce says, ‘We’ve done all we can to make this pretty much a turn-key business and we will hold your hand through the process. ‘We offer a solid financial package and won’t give the green light to anyone unless the fundamentals are right. We’ll also assist with all the required council regulations.’ Showing the appeal of the business model, Royce says that Speed Queen laundromats attract a broad range of investors. They include a retired CFO, some dairy owners who put up a deposit and opened one next to their shop, and a group of executives in their twenties who wanted a money-earning sideline without interrupting their careers. ‘The average investment ranges between $200-350,000, and the required deposit can be as low as $80,000. The return on total investment is in the region of 20-30 percent – that’s a lot more than you’ll get from the bank, and we’ve had some owners do much better than that! ‘Right now, we’re looking to hear from anyone who has the desire to build a successful business in any part of the country. With cheap rent, no staff, cashless operation, remote management, and a high level of business security for these uncertain times, I think you’ll find the Speed Queen opportunity ticks all the boxes.’

Advertiser Info

Speed Queen www.speedqueen.co.nz Contact Royce Little P 0-9-528 5600 royce@speedqueen.co.nz

DON’T GET A JOB! Be Self-Employed

Buying A Franchise: Making The Right Choice

With hundreds of franchise opportunities to choose from, how do you choose one that’s going to perform for you? Here’s our road map to starting up in business

ne of the questions that we are regularly asked is: ‘What’s the best franchise, then?’ Unfortunately, it’s not a question to which there is a simple answer. You see, there are hundreds of different kinds of franchises available today, some of them very good indeed, but no single one is the best. How do you compare a café franchise with a building business, or a courier franchise with a childcare centre? You can’t – but you can work out which one will best suit you. There are lots of happy franchisees in different businesses, but there are some miserable franchisees around, too – even in good systems. They are miserable because they made the wrong choice for their own personality, their circumstances or their time of life. In this article, we’ll help you work out which is the best type of franchise for you and then show you how to select from the choices available. There are ten key stages laid out in our ‘road map’. Some of them you may need to do more than once; many will overlap or take place at the same time. Follow the map and look up the other references it features, and you’ll end up in the right place for you.

Assess your own position The first thing you need to do is decide what sort of business you are looking for. You need to work out what would best suit you and what you would want from it. Consider: What skills do you have – not just work skills but hobby and social skills? Are they transferable to a new career? Are you good with your hands? Good with people? Good with numbers? You want to look for a business where your skills will become real strengths. However, that doesn’t mean you have to have experience in the same industry – some 80 percent of franchises say ‘no experience required’ because they provide full training. It’s more important that you have the right aptitude and the right attitude.

Commercial Cleaning Franchise

Simple. Profitable. Affordable. Guaranteed. CALL FOR YOUR FREE INFO PACK

PH 0800 500 054

www.cleantastic.co.nz

Are you prepared for what self-employment means? Running your own business involves working harder than you have ever worked in your life, especially during the start-up phase. Are you willing to work long hours and weekends? Give up sporting commitments? Reduce your social life? In addition to actually doing the work itself, you’ll also need to handle admin, paperwork, maintenance, compliance and all sorts of other tasks. Does your family really understand this and have you got their total support? Without it, you’ll be putting yourself under constant stress and both the family and the business will suffer. Do you prefer working by yourself or leading a team? Are you a ‘handson’ person or a ‘hands-off’ person? Are you a night owl or an early bird? If you’re an early riser, a late night pizza business isn’t for you. If you like a lie-in, you won’t enjoy being a baker. Will you feel comfortable without a regular source of income? That salary won’t be automatically appearing in your bank account any more. Is it OK to put your house or savings on the line? Do you think positive without being over-optimistic? Do you respond to goals and deadlines?

Get the money right The cost of buying into a franchise ranges from under $5000 to over $1 million. What matters is not how much you have to spend, but how much you – and your new business – can afford. Most people require some sort of finance. Access to finance is not usually a problem provided the business stacks up as a good proposition, but lenders will require some sort of security. In some cases, where the franchise is a proven brand, they will lend against the value of the business itself, but part of the equation often involves borrowing against property. When calculating what you can afford to borrow, remember that it is the value of the equity in the house, and not the value of the house itself, against which the bank will lend. The Franchise New Zealand

Spring 2021

Year 30 Issue 03

what’s the BEST FRANCHISE for you? Start Here

Get the money right

Assess your own position

Question the franchisor

Evaluate the franchise

Congratulations! All that research will give you every chance of success. Now commit to buying your chosen franchise and give it your all

Research the industry

Take good financial advice

Talk to franchisees

Yes

Learn about franchising

See a specialist lawyer

Check what you’re paying for

Decide No

So a franchise isn’t for you. That’s ok – better to find out now than when it’s too late

Look for another franchise?

bank will restrict borrowings to up to, say, 80 percent of the registered valuation, so if you want to borrow, say, $100,000, you will need to have a registered valuation of at least $125,000 on your property with no mortgage. If you already have a mortgage of $50,000, you will need a valuation of at least $175,000 – and so on. You may also need to check on what your house is worth at today’s prices before you start looking. It’s better to be prepared. Don’t borrow more than your business can repay – lack of capital kills a lot of businesses. Many franchises will insist on your having, say, 50 percent of the start-up costs in cash. Believe them – if they say you can’t afford their franchise, you can’t. They don’t want you to fail any more than you do, so better to look for something smaller to start with than bite off more than you can chew. Decide what your own goals are. If you operate them properly, most franchises should provide a fair wage for the hours you put in, a return on investment and a potentially tax-free capital gain when you sell them. What do you realistically want to achieve in each of these areas? Can your chosen franchise deliver it? Your business will not make money from day one – it may take several months or even longer to reach break-even. How long can you support yourself before you need to earn an income from it? franchise.co.nz – PUTTING PEOPLE IN BUSINESS

Yes

Same industry?

Yes

Learn about franchising Find out how franchising really works – particularly the unique relationship that exists between franchisees and franchisors. You will be appointed as a franchisee because you have the potential to succeed in a particular system, you’ll be given a proven product or service and then trained and supported as you grow – but you will succeed or fail on your own merits. At the same time, you won’t have total control. You have to work with the restrictions the franchisor lays down: what you can sell, how you sell, when you sell it, ingredients you use, equipment you buy and so on. You will have to contribute to marketing campaigns and share information with others. If you can’t accept this, don’t buy a franchise. In addition to this magazine, there are a lot of valuable articles on-line at www.franchise.co.nz

Research the industry Among the 275-plus franchise opportunities detailed in this magazine (see page 68), there is likely to be a franchise that interests you. That’s good news – you’re going to be working hard so it’s important to enjoy what you do. Expect to be in the business for at least three to five years. Exiting earlier is possible, but not usually profitable.

Buying A Franchise: Making The Right Choice

prepared to say if you don’t understand anything – the better informed you are, the more likely it is you will make the right decision.

Research your chosen industry well. Read the trade magazines, talk to people in the business and find out the trends. How will digital technology or online sales or services affect it? How big is the industry in New Zealand? Which franchises operate within it? Talk to them all. You’ll learn more that way and it’s important to find a company where you ‘fit’ and share the vision. If you don’t like the people, don’t buy the franchise.

You will have many questions about the specific industry, product or service which the franchisor will no doubt answer. However, you should also think hard about the franchise itself. To help you in this, Franchise New Zealand has a list of 250 Questions To Ask Your Franchisor at www.franchise.co.nz/article/77. The six most important areas to be covered may be summarised as:

If a franchise is targeting a niche part of the industry, is the niche big enough to sustain your business? Overseas franchises sometimes find that, because our population is so small, niche products are not viable.

1 How long was the business running before it began to franchise, and how successful was it?

Evaluate the franchise

2 How strong is the franchisor’s financial position?

When you first contact the franchisor to find out more about their opportunity, they will probably ask you some basic questions over the phone or ask you to complete an initial form. Meetings and interviews are very time-consuming, so it is a good idea for both of you to see if you meet the basic criteria for a franchisee.

3 If the franchise is new (or new to New Zealand), was a pilot franchise run here and what were the results? 4 How many franchises have been opened? Have any closed or changed hands? If so, why?

You should then receive some information and be invited to call them to arrange a meeting if you are interested. Read this information thoroughly, and note down the first impressions and any initial questions you have when you first read it. Smaller franchises, in particular, may not have glossy brochures to send you, but the information should at least be informative about the company’s history, the market for its products or service, the franchisee’s role, and the costs involved. Make sure you have digested all this before the first meeting. You will probably have two or three interviews with the franchisor. Remember that these interviews are for the benefit of both parties. While the franchisor will want to assess your suitability as a franchisee, your purpose is to obtain the information you require to make a decision. Don’t be afraid to ask questions (see below).

5 How successful are existing franchisees? 6 Does the franchisor provide the levels of training and support you will need? How? There’s another valuable source of information, too. The surest method of obtaining information about the performance of the franchise is to talk to franchisees who are already operating the business. You will get a realistic assessment from a franchisee of the return that can reasonably be expected on your investment; the hours of work you will need to put in; the amount of service and advice provided by the franchisor; the general atmosphere and image of the franchise; and the everyday experiences of a franchisee. There’s a list of 50 Questions To Ask Franchisees on the Franchise New Zealand website at www.franchise.co.nz/article/935

As discussions progress, the information required by both parties will You should also make sure that you choose the franchisees to talk to. become more detailed. All good franchisors will provide a disclosure Don’t just accept a list of ‘approved’ franchisees from the franchisor – document that contains detailed information about the franchise and they are hardly going to point you in the direction of people who have your own prospective business within it. You will probably be asked to had bad experiences. Get a full list of franchisees and choose from that. sign a confidentiality agreement By the way, it’s usual to tell the before receiving this, as it will franchisor who you want to talk to, contain information that the as they may need to let your chosen franchise would not want to franchisees know in advance that publish to competitors. Such a you will be calling and that you are a document is a requirement if you genuine prospective colleague, not a Six golden rules to remember while you’re following the road map. are dealing with a member of competitor fishing for information. the Franchise Association; non• Don’t buy the first franchise that appeals. Shop around and do members may also provide such a comparisons. Take good document, but it may not contain • Be prepared to invest one hour of time in research for every financial advice all the information required under $1000 that you are required to invest. the Association’s Code of Practice. Franchisors are often reluctant to • Check out your chosen franchise fully. make financial projections lest they In addition to confirming the • Take your time and make sure you are happy with the answers be viewed as ‘guarantees’. However, information contained within to all your questions. they should be able to provide you the disclosure document, carry with figures based either upon • Be 100% certain before signing. It’s normal to be nervous but out your own research into the the performance of an existing be sure this is what you really want to do. franchise, the people involved, (comparable) franchise or companyits history, the market it serves • Take all the advice you can but accept that this is your owned outlet, or with figures based and the franchisee’s role. Read decision. It’s just the first of many for which you will be totally upon an average of stores. up everything you can in trade responsible in running your own business. journals as well as on the internet. A few franchise systems do The latter can be very useful but it Get the Learn about Assess your Start actually offer work or income pays to check the quality and the money right franchising own position Here guarantees that may be attractive date of information posted on the to the newcomer. It is important to internet as much is out of date or check what any guarantee actually Question the Evaluate the Research the not relevant to New Zealand. If you includes, under what circumstances franchisor franchise industry come up with any queries, raise it is paid out and for how long it them direct with the franchisor. applies.

QUICK TIPS

Question the franchisor The greatest single source of information on any franchise system is going to be the franchisors themselves, so don’t hesitate to ask questions. Prepare for every meeting by making a list of the questions you want to ask, and write down the answers. Be

Take good financial advice

Talk to franchisees

Congratulations! All that research will give you every chance of success. Now commit to buying your chosen franchise and give it your all

Yes

See a specialist lawyer

Check what you’re paying for

Decide No

So a franchise isn’t for you. That’s ok – better to find out now than when it’s too late

Look for another franchise?

Yes

Same industry?

Yes

Whether you are provided with projections or guarantees, get an accountant with experience of franchising to assess all figures. I stress that they should have franchising knowledge, as it is a specialist area and an inexperienced advisor may either miss or misunderstand some element. Experienced advisors will know what to look for.

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Encourage your accountant to contact the franchisor direct with any queries, and to work together to prepare a budget and cashflow analysis for the initial trading period. You will find these invaluable when applying to a bank for funds, as the bank will want to know not only that you have the security but also that you will be able to repay the interest on borrowing. The franchisor will usually be able to offer guidelines on an appropriate balance of financing between borrowing, overdraft and leasing for this particular business. Do listen to this advice; many franchisees start off under-capitalised, and that can lead to problems no franchisor can resolve for them. Some franchise systems have established links with particular banks who consequently know the business well. This may help your application, although any bank will still want to be reassured of your ability to repay any loan.

See a specialist lawyer It is important to understand the nature of the franchise agreement, as this is the document on which your relationship with the franchisor is founded. Most franchise agreements are lengthy documents (40-60 pages), and are couched in legal language. However, this should not deter you from reading through it paragraph by paragraph and making notes of questions that arise (don’t try doing this all in one go, and definitely don’t try doing it in bed unless you are an insomniac!). You must then get a lawyer to check over the franchise agreement. Issues may include: exclusivity; territory; term of the agreement and options on expiry; and performance criteria. If you don’t understand what you are getting into – what your obligations are and what the franchisor’s obligations are – then you could be in for some nasty surprises further down the track. Use a lawyer with franchise experience – again, he or she will know what to look for and will be quicker. Lawyers inexperienced in franchising often waste their time – and your money – querying quite standard conditions. The Directory at the back of this magazine includes a list of franchise-experienced lawyers and accountants. Do not sign anything until you have been through this process.

Check what you’re paying for

Franchises For Sale!

Before you sign the agreement and transfer the money, make absolutely certain you know what the up-front franchise fee covers. It is likely to include at least the right to trade under the franchise’s name, the right to use the franchise system, initial training and all system manuals. It may also include a (possibly exclusive) territory. Note that these rights will only apply for the term of the agreement – often five or ten years – although there may be one or more rights of renewal. The period may be less where lease premises are involved, as it is common to match franchise and lease terms. If you change your mind or if, during training, you and your franchisor agree this business is not for you after all, you may still be able to pull out within a certain ‘cooling-off’ period but the franchisor will probably be entitled to subtract their own costs before returning your money. You must also ensure you have a clear understanding in writing of any ongoing fees which are payable. These may include a royalty or management fee, marketing or advertising contributions, ongoing training fees, accounting fees and others. It is important that you are aware of what fees are payable, how they are calculated and what they are for.

After 20 plus years developing our brand and systems in Northland, we are ready to expand into the rest of New Zealand.

Bon voyage By ensuring that you have a clear understanding of your rights and obligations as a franchisee before you start your new business, you reduce the potential for misunderstandings and disappointments. The better informed you are, the better position you are in to make the right choice of opportunity. The result is that your journey to business ownership should involve About the Author fewer wrong turnings or missed Simon Lord is Editor of Franchise connections and be easier, safer New Zealand and has worked and happier for everyone. in franchising for over 35 years, Bon voyage.

both in New Zealand and the UK.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

No experience is required, however a knowledge of interior design and colour co ordination would be beneficial. We are looking for driven sales people who aren’t afraid of a bit of hard work to reap the rewards of this profitable home based business.

Call Paul P. 0800 blindguy M. 021 254 8275 E. paul@blindideas.co.nz www.blindideas.co.nz

Opportunity: Business & Commercial

Express Employment Professionals is a world-leading franchise now coming to New Zealand

Mandy Jacobson

o you have drive and ambition? Are you strong on sales? Do you have high energy levels? Have you led and managed teams? Do you want to help local people and businesses? If you answered ‘yes’ to all of these questions, Mandy Jacobson wants to talk to you. Mandy is Head of Franchise Development for Express Employment Professionals in Australia and New Zealand. With 830 franchisees throughout North America, South Africa and Australia, the company is the largest temporary staffing franchise in the world. Now it’s launching in New Zealand. ‘We just awarded our first franchise territory here, and we’re looking to award more around the country,’ says Auckland-based Mandy. Express’s primary market is the light industrial sector, but franchisees are free to develop into other sectors to suit their local territory and connections. ‘What makes us different from other employment companies is our value proposition,’ Mandy says. ‘We shoulder all the back-end support for our franchisees, handle the invoicing and fund the temp payroll. It means franchisees don’t have to carry a huge line of credit; instead, they can focus on their sales and growing the business.’

No experience needed Express franchisees don’t need staffing experience. ‘We have a worldclass training programme supported by a full team providing coaching, mentoring, marketing, sales and compliance advice,’ Mandy explains. ‘You’ll start with a team of two staff who handle recruitment, applications and co-ordination, and then grow from there, employing salespeople and additional staff as required.

Talk to the great team at ASCO Legal

Roxanne, Alistair, Kylie Luzette and Donna

Feel free to give our team a call to discuss your legal needs.

Our valued clients enjoy a fresh perspective on the practice of law — a client-centred one. Our team is friendly, approachable and efficient. We work hard to help both our franchisor and franchisee clients obtain the most benefit out of franchising, providing quality pragmatic advice. 09 308 8070 2/26 Wellington Street Howick, Auckland 2014 PO Box 38 173 Howick, Auckland 2145

www.ascolegal.co.nz 48

STAFFING SOLUTIONS ARE BIG BUSINESS ‘Established franchisees often have a team of five, and enjoy a substantial return on their initial investment of under $200,000. This not only includes training, equipment and systems, signage and a proven launch package, but also working capital for your first nine months – something many franchises don’t allow for. This can be financed and drawn down as required. We have 12 territories available in New Zealand, and there are opportunities for the right people to own multiple territories. ‘Best of all, if you sign up before 31st December, you’ll get 50 percent off your franchise fee!’

Plug and play ‘You’re literally buying into a “plug and play” package that will set you up in your own business with a world-leading franchise brand and system behind you – and right now, you have the choice of territories. ‘The employment market in New Zealand is going through a lot of changes right now, making the temp sector open to disruption. If you have the ability to talk to businesses large and small in your community and help them find the staffing solutions they need, come and talk to me and find out the facts and figures about Express Employment Professionals. I’d love to hear from you.’

Advertiser Info

Express Employment www.expressfranchising. com/ANZ Contact Mandy Jacobson P 0061 2 8016 5401 M 021 0811 9114 mandy.jacobson@ expresspros.com.au

BUILD A LIFE YOU LOVE Own a Muffin Break Franchise Business Join the Muffin Break family. Reputable and trusted for over 25 years, this is a fantastic franchise opportunity to run your own bakery café. Be part of a world-renowned franchise brand.

Contact Foodco NZ Franchise & Leasing Coordinator: maree@foodco.co.nz | 027 484 7301

www.muffinbreakfranchise.com.au/available-locations/new-zealand Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Home Services

BREATHE EASY V.I.P. Home Services franchisee overcomes redundancy and lockdowns to create the life he wants Marc Simkin: ‘I wouldn’t change a thing’

fter a turbulent start and 14 busy months as a V.I.P. lawnmowing franchisee, Marc Simkin is very clear: ‘I wouldn’t change a thing,’ he says. ‘I’ve no regrets and no desire to go back to the corporate world. V.I.P. has brought me the lifestyle I wanted in beautiful Mangawhai.’ Marc had been involved with manufacturing and operations in large New Zealand companies since leaving college. ‘I’d always managed teams and operations with big firms like Fisher & Paykel, but after three redundancies I thought it really was time to try something different. I’d always hankered after owning a business and getting out of Auckland was also a priority. ‘I like to keep fit, having done many triathlons in my time, and that narrowed my search down to a business that would keep me in condition and active. The alternative, after my last redundancy in January 2020, was the consultancy world, but that would have meant Auckland again. ‘When I found V.I.P, I realised it was what I was looking for. In any business, sales and marketing is a fairly big part of your expenses – maybe 15-20 percent of the overall cost. But with V.I.P, you have so much of that handled for you – and a call centre to handle enquiries when you’re working. You therefore don’t have to waste time running around trying to get more sales and run your business. With V.I.P. you pay a fixed franchise fee, and once I’d crunched the numbers it made real sense. It also gave me a lot of confidence to have such a well-proven system giving me the support I needed – especially through the Covid interruptions.’

Real support Ah yes, Covid. Marc started his career with V.I.P. at the worst possible time – March 2020. ‘Just as I signed on the dotted line, the nation went into the first Level 4 lockdown. I couldn’t even begin my training, which was very frustrating,’ he admits. ‘But that experience also showed me the value of being part of V.I.P. There was a lot of support coming out from the franchise team, not just practical tips but also well-being advice and regular check-ins with everyone. They even provided games for franchisees’ kids. ‘Estelle Logan (who with husband John are V.I.P’s national franchisors in New Zealand) phoned me regularly to make sure I wasn’t losing the plot during such a strange time, and that gave me the message that franchise.co.nz – PUTTING PEOPLE IN BUSINESS

they really do care. As I couldn’t work, I got used to pushing a lawnmower by taking long walks every day just to get my steps in. Today, in August 2021, we are in lockdown again, but I’m sitting here quite confidently knowing I can get straight back to it when Level 3 is announced. The work will flow again soon.’

Lifestyle choice Marc is talking to us from the beautiful coastal village of Mangawhai, north of Auckland. ‘V.I.P. is very flexible and you can start small and grow, but I wanted an established area, and the people who’d been running Mangawhai had built it up into an excellent business. It all fell into place – my parents had recently retired to the area, and my wife Lucy and I have a house in Omaha, into which we will move shortly. Other than that, it was purely a lifestyle choice – all our children have finished school and we can re-establish ourselves here in the heart of the community. ‘Cameron Brooks, who sold me the business, was brilliant with the handover – he couldn’t have been more supportive – and I haven’t looked back since. I now have around 100 clients, plus a steady stream of new enquiries coming in through the V.I.P. system. At an average of 10-12 lawns a day, I’m earning well.’ And there’s more to come. ‘Lucy is a Plunket nurse, and our plan is she will join me for a couple of days a week, as there is so much scope to grow. As a lifestyle this business is fantastic – I enjoy being outdoors and having the freedom to work when it suits me. This is absolutely what we want.’

You can do it too V.I.P. offers two different types of franchise: outdoor (lawnmowing, gardening and outside jobs) or indoor (all types of cleaning). ‘You choose the level you start at, part-time or full-time, and enjoy the security of an income guarantee while you are getting established,’ says Estelle. ‘The V.I.P. system is very flexible – it’s up to you – and there are no expensive premises or equipment, no rent to pay and minimal fixed costs. ‘Marc realised that V.I.P. was the best system available and a tonic for his former life in the corporate world. After 14 months, despite Covid, he knows he has a solid business. ‘V.I.P. has franchise opportunities available for sale in your area right now, with a varied range of investment opportunities. It’s always a pleasure to see people like Marc and Lucy building the kind of lifestyle they want through the tried and trusted V.I.P. system. If you want to do the same, no matter where you want to live, give us a call.’

Advertiser Info

V.I.P. Home Services www.viphomeservices.co.nz Contact Nationwide Enquiries P 0800 84 74 96 Estelle@viphomeservices.nz

Opportunity: Home & Building

Graham and Kate Wellington

Building A FUTURE

Latitude Homes licensees enjoy a rewarding lifestyle in a rewarding business

here’s something about Latitude Homes’ owner-operator business model that resonates with new home buyers.

‘The customer deals direct with the business owner, not with a large corporate,’ says Stuart Humphrey, the company’s General Manager. ‘That trust factor that comes from working with both an individual and a reputable brand definitely makes a difference. Clients learn to expect transparency, quality and affordability from us. They know we will listen to their needs and help turn their dreams and ideas into reality.’ And Latitude Homes enables its licensees to turn their own dreams into reality, too, says Stuart. ‘So if you have an association with the building or renovations industry and you want to build a business of your own, talk to us. We’re looking for people with a growth mindset; people with resilience, who truly want to be successful. ‘Once you plug into our training, marketing and support, you’ll quickly gain traction and learn not only how to run a Latitude Homes business successfully, but also liaise with customers and work through the whole sales and marketing process.’

create long-term wealth, by building not just a profitable company but a valuable asset for the future. ‘As a new licensee you’re hands-on with sales, presenting estimates and specifications, setting up contracts and pricing plans, as well as organising tradies. You’ll also project-manage the whole build from start to finish. You can do all that knowing you can stamp your own personality on the business while having the full backing of Latitude’s support office with one-on-one business mentoring. ‘There’s a real advantage being part of a top ten national group housing company. Along with national marketing exposure, including TV, there is also the priority of building supplies from our preferred suppliers.’

Regional growth opportunities Latitude Homes currently have licences available in Tauranga, Bay of Plenty, Rotorua, Taupo, Nelson, Blenheim and West Coast, as well as joint venture opportunities in Far North, Kerikeri, Kapiti Coast and Wairarapa. ‘Territories are priced from $150,000 +gst, which provides everything you need to get your business up and running, including all systems and processes, costing Advertiser Info programs, plans and marketing,’ says Stuart. ‘Latitude Homes licensees are doing extremely well in New Zealand’s buoyant housing market. If you want a very rewarding lifestyle producing homes that people really love, contact us today.’

Latitude Homes www.latitudehomes.co.nz Contact Stuart Humphrey M 021 28 69 007 stuart@latitudehomes.co.nz

Building the dream Graham and Kate Wellington knew Latitude Homes ‘inside and out’ when they invested in the Taranaki and Manawatu licence. Graham is a qualified Master Builder who had already built Latitude homes for the previous licensee – including his own family home. When the opportunity came up to buy the licence, Graham jumped at the chance to be his own boss, develop his management skills and secure his future financially. ‘There wasn’t a lot I didn’t already know about the business, but I knew sales would be the big learning curve for me,’ he admits. ‘After a bit of training, it turned out I actually love learning what people want and showing them how we can deliver. ‘I’ve also become an expert problem-solver,’ he says. ‘With the right systems in place and the rest of the group to share with, most problems can easily be solved.’ The couple manage the business together. Kate handles the admin side, using Latitude Homes’ proven processes, while Graham takes care of logistical issues, purchasing, quotes, sales and marketing. ‘It’s about running a business, not being on the tools – though I can still pick them up if the need arises,’ he smiles. Their hard work has paid off with a number of awards, including Gold at the 2021 Registered Master Builders House of the Year Awards, and Latitude’s own Licensee of the Year title. But it’s paid off in another way, too – they have built a thriving and profitable business of their own.

Trust and integrity Marc and Kelly Hunter founded Latitude Homes in 2007 on the key values of trustworthiness and integrity – something they call the ‘Latitude Attitude’. ‘That applies to our licensees, too,’ says Stuart. ‘What makes the company stand out is that Marc and Kelly have a genuine interest in helping their owner-operators not just succeed but

Build your future with Top 10* building company with 20% growth year-on-year. Take the next step in your building career, our successful licensees benefit from: National marketing exposure Group buying power Priority material sourcing Positive cashflow business One-on-one business mentoring Supportive, experienced team

To see the licensed areas available, visit

latitudehomes.co.nz *based on BCI figures compared to other group home building companies

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Retail

where

CARING

comes naturally Health 2000 is a co-operative business model for people who are passionate about improving Kiwis’ health

ith people more acutely conscious of their wellbeing than ever, Health 2000 are seeing growing demand for their products – and that means new opportunities for people to join the group nationwide. Health 2000 was established in 1993, giving it a long-established reputation with 52 stores around New Zealand. Using quality products sourced from nature, and with an attractive national loyalty system, the company helps their customers live a healthy life whether by helping with sickness or assisting those who recognise that prevention is better than cure. ‘We are the only chain dedicated to the health sector,’ says Duncan Gray, who owns two stores in Nelson. ‘What we are looking for is people passionate about improving the health of the nation while running a very profitable and rewarding business.’ Duncan has been deeply involved in the industry since he was eleven. ‘My parents had a health shop, and when I was about 15 they were invited to join the Health 2000 group. Nearly 30 years and 2 stores later, I’m still here – and I have no plans to change that, either!’

Best of both worlds ‘Health 2000 is a 100 percent Kiwi-owned and operated co-operative – a model which works very well for the group,’ explains Duncan, who sits on the co-operative’s board. ‘It gives us the best of both worlds: as a large group run by our members, we have the ability to negotiate better deals with all our major suppliers, which is a big commercial advantage over an independent operator. Our members have marketing, HR and IT support on tap, which is invaluable, and profits are shared with members or invested back into the group. ‘We currently have a mixture of owner/operator stores, company-owned stores and a batch of joint ventures. The model works well because it allows people keen to get into the sector to start by managing a company-owned store then take over ownership having accumulated all the knowledge and/or finance needed. New owners are also welcome.’

Wide range of products and services Health 2000 deals in the widest possible range of health products from dietary supplements to treatments for topical application and alternatives to harsh household chemicals. Many stores offer a variety Duncan Gray: improving the health of the nation franchise.co.nz – PUTTING PEOPLE IN BUSINESS

of additional in-house services ranging from acupuncture to zinc testing, via aromatherapy and blood pressure testing. ‘The range is up to the individual owner to organise, depending on local demand, and generates additional income,’ says Duncan. ‘We don’t expect them to be experts in all of the treatments that are possible, but being able to give an early indicator helps our customers to improve the quality of their lives. ‘All our members have a true passion for natural health,’ says Duncan. ‘We are not an ordinary retailer; our product range and the advice we give requires an intimate knowledge of our wares. Education, both of our group and of our customers, is key to the health of the co-operative and goes back to our very roots.’ Given this, it’s no surprise that Health 2000 is picky about both its people and its products. ‘Everything we sell goes through our Product Advisory Group, made up of four or five of our members, and their role is to assess the suitability of every new product. Our ideal is to have our own brands in-house and, of course to seek exclusive products that our customers can only get through us. ‘In the same way, our board interviews every prospective new member for their suitability, passion for the role and whether their ethics and morals align with ours. Members include naturopaths, homoeopaths, herbal specialists and sports therapists, although qualifications are not a prerequisite to joining.’

All around the country Currently, Health 2000 is seeking to fill several areas – particularly Invercargill and Southland, parts of Canterbury and Tauranga – as well as opening more stores in Auckland. ‘There are several other areas available as well, including some existing company-owned stores,’ says Duncan. ‘Investment levels start from $70,000, and owners can enjoy the financial rewards of owning their own business while knowing they are improving their customers’ health. We are a low fee model so the biggest items will be store fit-out and initial stock. ‘The key question is whether you have the passion for this business. It is very much about education. Over the years some very strong relationships have been formed with our customers, and there is a great deal of responsibility attached, but equally the satisfaction is immeasurable. We take pride in knowing we are helping people to lead a healthier and happier life. Natural health has been a growth industry for many years and will continue for many more. ‘If you are passionate about looking after yourself, and want others to do the same, then we can offer you support and knowledge Advertiser Info that are second-toHealth 2000 none. To find out more www.health2000.co.nz about New Zealand’s Alan Morpeth only dedicated health M 021 655 920 store chain, give us alanm@health2000.co.nz a call.’

Buying A Franchise

GOING MOBILE Thinking of buying a mobile business? Here are some questions to ask

ome of the most popular franchises take their product or service out to their customers. They come in two forms: those that are mobile because they have to be (such as cleaning, courier or electrical services), and those which take a traditional product or service such as coffee, car tuning or carpet retailing to new customers. Both offer the benefits of getting out and about rather than waiting for your customers to come to you, and the opportunity to build your customer base through referrals to neighbouring homes or businesses. There are no expensive premises, but you will need a properly-equipped vehicle. Of course, you’ll be working from home as well as your vehicle, so you’ll need to be organised as well as self-motivated to make the most of any opportunity. When you’re looking for a mobile franchise, it’s important to do more than ask ‘How much does it cost?’ Here are some useful questions:

• Does the vehicle or trailer need to be specially signwritten? Does it require special equipment or fitting out? Is this included in the franchise cost? • What space do I need at home for the vehicle? For stock or equipment not carried every day? What sort of home office space do I need? • What is the advantage of being mobile in this particular industry? • Do I have an exclusive territory? If business is good, can I divide it and sell off an area, or sell customers back to the franchisor, or subfranchise, or employ staff and operate another van? • Do I get an initial client base? Do I have to make sales calls? Do I quote for jobs myself? What help do I get to ensure I am doing this properly? • How often do I get a visit from a field manager or the franchisor to help me stay on target? What other support is there? How often do franchisees get together? • Is there an 0800 number? A call centre? A website/Facebook page? How are messages relayed to me? Do you schedule my work for me? • What sort of technology is provided? How will it make my life easier? On-the-job quoting? Customer data management? Online accounting? Are all the systems integrated?

• How long will my working day be? Start and finish times? Are there ever emergency call-outs? How long will I spend on the road? With customers? Doing admin after hours?

• Do I make out my own invoices? Is there a standard format for these? Do I follow up unpaid bills or is this handled through the franchisor?

• How physical is the work? Is it seasonal? Is it weather-dependent? What do I do in the down-time?

While there are many good mobile franchise opportunities for sale, they are all different. Remember, whatever type of business you buy, it will be hard work at first so choose something you will enjoy. That way, both you and your customers will be happy.

• Do I need to buy a vehicle or trailer? What kind? Need it be new? Do you have preferential leasing arrangements?

Remember

Formor ei nf or mati oncontactus admi n@ epi phanycaf e. co. nz www. epi phanycaf e. co. nz

CAFE FRANCHI SE OPTI ON ALSO AVAI LABLE Nor thandSouthI sl and Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Business & Commercial The EmbroidMe team’s annual conference

a great

EmbroidMe is an ideal opportunity for middle managers seeking their own business

FIRST TIME BUSINESS D

ean Sokolich used to work in sales and management; Mandy Shoebridge had a background in freight logistics and operational management. Neither had ever owned their own business before but, with the help of EmbroidMe, they’ve both established highly successful franchises. ‘Dean and Mandy are typical of the sort of people who make great EmbroidMe business owners,’ says Sarah Archibald who, with husband Grant, operates the franchise system in New Zealand along with sister company Speedy Signs. ‘This is an ideal opportunity for people who have middle management or sales experience. It’s a Monday-to-Friday business that offers a good work-life balance and more family time than, say, retail or food.’ EmbroidMe supplies branded apparel, uniforms and promotional products from drink bottles to Bluetooth speakers for businesses, schools, sports teams and all sorts of other customers. ‘EmbroidMe franchisees carry minimal inventory as most goods are purchased or made to order, and there are low staffing requirements,’ says Sarah. ‘All that makes EmbroidMe a strong performer in any economic environment. With the market worth an estimated $2.5 billion across New Zealand and Australia, there’s plenty of business out there!’

Rapid growth with good structure Having joined the franchise network in 2019, Dean and his wife Emma celebrated the first year as owners of their EmbroidMe business during lockdown – not quite what they’d planned. ‘We’d spent a year thinking about starting our own business, and joining an established group made a lot of sense,’ Dean recalls. ‘EmbroidMe appealed because I knew a bit about sports apparel, and with two children it was a great opportunity to build financial freedom while still having time for the family. In fact, Finn (11) and Eden (7) keep telling me how cool it is to drop in after school to help with design and production.’ Dean and Emma’s business grew rapidly but not uncontrollably in their first year. ‘There’s a lot of structure to keep you on track and if you focus on sales and follow the systems, you’ll find it’s a straightforward business that makes a six-figure income surprisingly easy. ‘The old line about franchising, Be in business for yourself, not by yourself, is taken very seriously by franchise support. They’ve been there for us from day one and gave us amazing support during Covid, from assistance with financial claims to action plans on keeping contact with customers so that we could hit the ground running as soon as the doors opened again. The Grant and Sarah Archibald franchise.co.nz – PUTTING PEOPLE IN BUSINESS

mutual support among franchisees was equally amazing, and we soon bounced back pretty much to where we thought we’d be at this time. ‘80 percent of our cash flow is generated by repeat customers, and EmbroidMe is the preferred uniform supplier for a lot of national brands, so we get work through those contacts, too.’

Affordable, fun and profitable Mandy Shoebridge and her partner Dan invested in their EmbroidMe business in early 2020. ‘I’d got fed up with corporate restrictions, so I started looking for other opportunities,’ explains Mandy. Once a successful motocross rider, she’s not afraid of a challenge. ‘When I found EmbroidMe, I felt I had the right skill set – it was affordable and had the potential to be both fun and profitable. ‘The franchise helped me source finance, and the training was very thorough, very helpful. We had six weeks of great sales before the initial lockdown, but the support and assistance from the franchisor team and fellow franchisees was fantastic. We were soon set up for contact-free service and, ironically, one of our most popular sellers since has been branded, reusable face masks. ‘Customer service is top of the list of reasons for our success. Whilst Dan isn’t hands-on in the business, I have two fantastic team members, retail shop assistant Nikita and machine operator Sieli, while I look after sales. This has allowed me to develop national customers including The Coffee Club and Pack & Send. ‘We’re committed to growing our business and are considering investing in another territory – I’d call that a pretty strong endorsement of what we feel about EmbroidMe as a business opportunity.’

Proven systems EmbroidMe has now grown to 13 locations, including a large contract embroidery hub. Capital requirement starts at $100,000 plus working capital. Assistance with securing finance is provided, and no industry experience is required. ‘Our proven systems, processes, resources and experience will help you build a valuable asset for the future,’ says Sarah. ‘The turn-key start-up package includes extensive training, administration systems, sales and marketing collateral, premises selection assistance, a fully kitted-out showroom, and an option for production equipment – everything you need to turn your experience Advertiser Info into a high-performing, familyEmbroidMe friendly operation. www.embroidmefranchise.co.nz ‘This is a safe and easy way to get into your first business. Call me now to talk about opportunities in your chosen area.’

Contact Sarah Archibald M 021 479 123 sarah@businessfranchise.co.nz

Franchise Management

EMPLOYMENT COMPLIANCE Franchize Consultants suggest 4 key ways to help franchisees manage employment risks

ecent events in Australia and New Zealand point to the need for franchisors to have a specific and structured approach to employment compliance by their franchisees. The possibility of legal risks and obligations in the future means the time to act is now. Of course, none of this is to lessen the responsibility of franchisees (who operate their own companies) to ensure employment compliance involving their own staff. But it’s important to make sure that franchisors, as business and brand owners, have the structure, oversight and power needed to help ensure employment compliance within their franchise system.

Choosing to franchise your business? Or improving an existing one Get award winning help at every step

Franchize Consultants has identified more than 30 possible options for action within four key areas for ensuring employment compliance: 1. Strong systems and tools. Franchisors need to have these in place to be able to a) set clear expectations of franchisees, and b) actively monitor and manage franchisee employment compliance on an ongoing basis. This involves options within the Franchise Agreement, Franchisee Manuals, training systems and logs, advice lines, compliance tools, payroll systems and many other considerations. 2. Good education, training and culture. This is about setting and living the expectations in terms of employment and people within the franchise system. It starts with a demonstrated leadership commitment to great people management, but extends to many other areas, including dedicated franchisee induction and training, required employment communications, and regular employment law and best practice obligations. 3. Monitoring compliance. This is a key area for understanding purported and achieved levels of employment compliance. There are important considerations involving various audits and survey mechanisms, financial benchmarks and a possible CEO/other ‘whistleblower’ hotline, along with many other options. 4. Taking action. It is one thing to set the scene with clear franchisee standards and expectations; it’s another to act when actions fall short. When this happens, it is critical that franchisors are decisive in ensuring all franchisees uphold important employment law and best practice obligations. This often means working with franchisees to better understand and implement needed practices but may, in extreme situations, involve the termination of franchise agreements.

Protecting people and businesses Remember that poor employment compliance (even if unintentional) can have a dramatic impact on an employee and a knock-on impact for a brand – including all the innocent franchisees, the franchisor and others such as suppliers, lenders etc. Dr Callum Floyd, Managing Director of Franchize Consultants, says, ‘Progressive franchisors will not only monitor actual employment compliance; they will periodically review their employment compliance structure to ensure that it’s able to protect all these stakeholders. ‘At Franchize Consultants, we can bring together specialists from all sorts of fields to help franchises develop and implement efficient and workable structures for their team. Contact us to find out how we can help keep your brand on top of the risks posed by employment issues.’

Advertiser Info

Franchize Consultants www.franchize.co.nz Dr Callum Floyd P 0-9-523 3858 M 021 669 519 callum@franchize.co.nz

Get the right advice. Talk first with New Zealand’s longest established, largest and most award winning team. Work with a company engaged on major projects with many of the biggest and best emerging names in the franchise sector.

Brilliant Commercial Cleaners

Find out why. Call Callum Floyd (09) 523 3858 or email callum@franchize.co.nz www.franchize.co.nz Six times winner service provider of the year

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Business & Commercial

RIDE THE CREST with regional opportunities CrestClean offers franchisees the chance to get ahead faster

uieter roads, a healthier lifestyle and the opportunity to get ahead attracted Sameeta Kumar and Nischal Lal to the South Island. Now, with the busy traffic and soaring house prices of Auckland behind them, the CrestClean franchisees ‘Wouldn’t change it for anything’. Having more than doubled the size of their business, become proud parents and bought a beautiful new home in a safe, close-knit community, all the couple’s dreams have come true. ‘We like it a lot,’ says Sameeta. ‘The longest drive we have from one clean to the next is 10 minutes, and a tank of fuel lasts us two weeks. We’re saving so much time and money, which we can invest back into our family. And the community’s very supportive – everyone knows everyone, so you feel very safe. It’s really nice.’ Sameeta and Nischal relocated to Nelson, then Blenheim, under CrestClean’s Move to the Regions programme, which has successfully relocated more than 100 families and couples to towns throughout New Zealand. The programme offers financial support towards relocation costs and on-the-ground advice and assistance from CrestClean’s dedicated Regional Managers to help those who make the move settle into their new towns and business.

Double benefit For Richard and Devina Chand, life in the regions has resulted in a growing property portfolio and a university education. By moving from Auckland to Invercargill, Richard was able to take advantage of the Southern Institute of Technology’s Zero Fees scheme to finish his accounting degree, while working in his CrestClean business. ‘I couldn’t afford the fees in Auckland, so I had to stop studying after the first year. Then a friend recommended CrestClean,’ says Richard. ‘It was a double windfall.’ After growing a successful business in Invercargill and purchasing two rental properties, Richard and Devina transferred to Gore where they have just built a spacious, four-bedroom home. ‘House prices are skyhigh in Auckland so it wouldn’t have been possible. Plus, the rent is so high, it would have taken me ages to save up,’ says Richard. Having completed his degree, Richard now works as a senior accountant for a local firm during the day, and in his CrestClean business in the evening — and he is loving all that small-town life has to offer. ‘You hardly ever hear of any wrong-doing or crime here. The people are friendly, and everyone knows me,’ says Richard. ‘I live about two minutes from work and as all my cleaning sites are five minutes apart, I don’t have to travel far for any of my jobs.’

More relaxed In the same way, Sandeep Kumar and Richa Sharma have also built a successful business and are enjoying a better lifestyle after moving from Auckland to Ashburton with CrestClean’s Move to the Regions programme.

‘We wanted to grow our family and have a house, like everyone does,’ Sameeta says. ‘But, to survive in New Zealand you’ve got to have a really good income, and our other jobs, nursing and cheffing, just didn’t cut it. Without CrestClean, we wouldn’t be where we are today. I think it would have taken us much longer to buy a house otherwise – we’re so glad we made the move.’

Gone are the 4am starts, the battle with traffic on the daily commute, and hours stuck on gridlocked roads that added extra stress to their busy day. They love their new surroundings, the lack of traffic and the vista of the snow-capped mountains while they drive to their customers.

Success – it’s not just money Over the past 18 months CrestClean has seen an increased interest in people seeking regional business opportunities. ‘The way people view success is changing,’ says Grant McLauchlan, CrestClean’s Managing Director. ‘Financial success is no longer seen as the primary goal – a healthy, balanced lifestyle is at the top of the list as well.’ ‘With our regional business opportunities, franchisees are achieving both. Sameeta and Nischal are among a growing number of regional success stories for CrestClean.’ With a heightened awareness and emphasis on the need for healthy, clean schools and workplaces, a CrestClean franchise is a secure business proposition in the current climate, says Grant. ‘The earning potential is the same, regardless of the region, but in the smaller regions outgoings tend to be less: for instance, rent and house prices are lower and it costs less to travel to and from work. Buying a CrestClean business is often the first step on the property ladder for our franchisees. It is more affordable than a house, and the increased income enables them to save faster for a deposit on their first home.’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

With a six-figure turnover and a spacious home of their own in which to raise their family, they have achieved dreams that they say would have been impossible if they had stayed in Auckland. ‘It was a really good decision and we both enjoy Ashburton. It’s a good place and there’s quite a lot happening in the town,’ says Sandeep. ‘We are doing really well here, and we have a relaxed lifestyle compared with when we were in Auckland.’ To find out more about CrestClean’s Move to the Regions opportunities, visit www.crest.co.nz/move-to-theregions.

Advertiser Info

CrestClean www.crest.co.nz/move-tothe-regions Contact Rene Mangnus P 0800 273 780 M 027 434 9934 rene@crestclean.co.nz

Opportunity: Retail

Just Right G

rowing up in Ethiopia, Azeb Manyahele and her friends spent hours braiding and styling each other’s hair. Now a qualified hairdresser, Azeb is living the dream – with husband Luke Sheehan, she is the owner of the Just Cuts salon in Westfield Newmarket. The couple, who have two children, purchased the existing Just Cuts Newmarket franchise in May this year. With Azeb on the scissors three days a week, Luke handles administration, and says that the systems are so simple to operate that he is already looking at opening more Just Cuts salons.

Let’s do hair ‘After 10 years managing supermarket departments for Foodstuffs and then owning a small juice franchise, I saw my future in FMCG or the financial markets,’ explains Luke. ‘But, having sold the franchise, we wanted to be in business together. We had capital from investments and selling our home, so Azeb said, “Let’s do hair!” ‘Our local Just Cuts in New Lynn is always pumping with clients, so we started looking into the brand and very quickly appreciated why it is the Southern Hemisphere’s largest and most successful hairdressing group. We spoke to some Just Cuts franchisees, who told us how much they valued the franchisor team’s practical and moral support, particularly during the Covid lockdowns. The training is excellent and very thorough and, if we’d needed finance, Just Cuts has a great track record with the banks. ‘Another reason for choosing Just Cuts is the way the business can ride

Just Cuts couple plan hair today, more tomorrow out any economic hiccups. Hair always needs cutting and we’re Luke and Azeb very affordable, so even in hard times people come to Just Cuts. Hair cutting can’t be done online, either, so it’s a very sustainable business – another reason we’re looking at opening more.’ Just Cuts is a full-service salon, apart from hair colouring. ‘No colouring means a chemical-free environment that extends to our own-brand haircare products,’ says Luke. ‘In addition, there are no appointments needed, and we offer set-price cutting and styling backed by a seven-day written guarantee.’

No experience needed As an experienced business manager, Luke says that you don’t need a hairdressing background but having the right staff is vital. ‘Currently we have seven at Newmarket, including Azeb – all brilliant, experienced and passionate hairdressers. Their reputations are a big contributor to the fact that, in just a few months, we are already averaging a profitable 350 haircuts per week. And having great staff also means we’re getting more time with our kids.’ Just Cuts franchise opportunities are available in locations throughout New Zealand, with investment levels ranging from $170,000 to $270,000. The simple flat fee structure requires a commitment of just 14 haircuts per week. Azeb and Luke sum it up: ‘For us, Just Cuts is a profitable, repeat client opportunity which is head and shoulders above anything else.’

Advertiser Info

Just Cuts www.justcuts.co.nz/ Contact Zenardia Anderberg P 0061 2 9527 5444 M 0061 4 8860 0036 bdm@justcuts.com

You believe

growing and running your franchise should be a breeze.

We believe it too. Apply for up to $300K for growth or cash flow support and enjoy fast decision and funding possible in 24 hours so you get back to what you love about your business.

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Eligibility and approval is subject to standard credit assessment and not all amounts, term lengths or rates will be available to all applicants. Fees, terms and conditions apply. Prospa NZ Limited.

Franchise New Zealand

Spring 2021

Year 30 Issue 03

Opportunity: Home & Building

Small builders say joining Trident Homes was their foundation for growth

THE BEST MOVE WE EVER MADE J

ason McKenzie has been a builder for 33 years, but it wasn’t until he joined Trident Homes in 2013 that his Canterbury business really took off. ‘Having been in the building business for so long, I could see the value of being part of a bigger group where you had buying power and secure material supply. If you have a nationwide brand behind you, you can build a stable business you can rely on – an asset with real value for the future.’ Jason admits that when a mate first mentioned the idea of franchising, he thought it wasn’t for him. ‘Then I researched Trident and met David Pickles, who founded the franchise with Neil Hawker, and my view changed. In some building companies, the franchises are often owned by accountants and business people who perhaps don’t have as much heart and soul in the trade, but Trident franchisees are all closely associated with building. Once I’d investigated the franchise and understood how it worked, I was impressed. Eight years on, I guess I was right,’ he laughs.

Systems that work Trident Homes is a New Zealand-owned company with a relentless commitment to excellence. ‘We pride ourselves on building innovative modern homes with customers’ needs front of mind,’ says franchisor Neil Hawker. ‘There is so much to consider when building a new house, so Trident Homes makes the process easy. ‘Our affordable designs and custom-made house plans can be tailored to suit any family’s requirements and budget without sacrificing quality. They are all flexible, so if the client wants to bring in an architect, or do a design-and-build, or change a particular section – we can do it. ‘With many years of building experience behind us, we are now recruiting more franchisees to cover the country. For small builders such as Jason used to be, life can be very hard: you have to organise marketing, quoting jobs, design plans, contracts and admin, chase unpaid invoices – all while managing contractors and suppliers and the actual building. ‘Trident Homes has tried and tested systems for managing all these aspects, with exclusive software and specialised training for recruiting staff and bringing them up to speed. And as our growing army of franchisees will testify – our systems work.’

Jason McKenzie (right): building an asset with real value for the future

Genuinely good guys For new franchisee, Kurt Barnes everything has happened at once. ‘We bought our franchise in January 2021, we bought our own house at around the same time, we have a 15 month old daughter, and last week we had a son!’ Kurt and his wife Kelly, plus Kurt’s brother Tim, had a local building firm which handled ‘plenty of new homes and renovation work – we were quite successful and got lots of compliments for our workmanship. But we were just getting by and, the deeper we got into the business, the more we realised what a franchise could provide in terms of branding, marketing and, in particular, buying power. By joining forces with the right brand, we could strengthen our business, continue building locally and provide even better value to our customers. ‘Trident stood out from the pack because of the support it offered,’ continues Kurt. ‘David and Neil are genuinely good guys, and we’ve spent a lot of time with them in setting up our business. The training is on-going but made simple and manageable by being broken into small chunks – maybe an hour or so each week – and we have the opportunity to pick some highly-experienced brains at any point. ‘Having been part of a few early franchises in the construction industry, I really think Trident Homes is so much more advanced than anything I’ve seen before,’ Kurt concludes. ‘Now we can see a real future by building an asset with an excellent franchise. We’re even thinking of acquiring another area once things have settled down a bit.’

Robust supply chains Neil Hawker says that Kurt and Jason are typical of the sort of people that Trident Homes are seeking as franchisees – skilled, experienced craftsmen with a good reputation locally, and looking for the ability to grow. ‘For small sole traders, material supply and pricing is a major issue,’ he says. ‘We have the backing of some of the major suppliers to the building industry along with access to their robust supply chains. Combine that with a brand that attracts new clients, and systems and support that will help you manage your growth, and it’s a winning combination.’ Neil is keen to hear from anyone with the skills and determination to succeed within an established and recognised national brand. ‘We are expanding nationally through supporting our franchisees every inch of the way,’ he says, ‘and the franchise fee of $50,000 +gst gives you access to unique designs, training and systems that make you both efficient and profitable.’

Kelly and Kurt Barnes with their team: ‘Trident stood out from the pack because of the support it offered’ franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘If other tradies want my advice,’ says Jason McKenzie, ‘I’d say don’t be scared of buying a Trident Homes franchise. They want you to succeed, and have everything in place for you to do just that. It was the best move I ever made.’’

Advertiser Info

Trident Homes www.tridenthomes.nz Neil Hawker P 0275 321 191 nhawker@tridenthomes.nz

Franchise Management

BECOME A SUCCESSFUL BUSINESS COACH

EMPLOYMENT a changing lands I

n among all the other issues facing franchisees and business owners recently, it would have been easy to miss (or forget) some important changes to employment law that are either being proposed or have already come into force. As ignorance will be no excuse, here’s a brief summary of some of the changes to be aware of.

Sick leave and other leave entitlements Did you know that, from 24 July 2021, the annual leave entitlement of employees increased from five to ten days?

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The increase takes effect when an existing employee becomes entitled to their next allocation of sick leave after 24 July 2021. Some new employees will be luckier than others – if you started work on 25 July 2021, you are eligible for ten days straight away, whereas if you started work on 23 July 2021, you are not eligible for ten days until 23 July 2022. Employees can still only accrue twenty days per annum though, which means that an employee can carry over a maximum of ten days unused leave each year. Employers cannot contract out of the entitlement. Proposed changes Changes are also being considered to other leave entitlements: • Holiday pay entitlement record-keeping: employers will need to keep more comprehensive records showing how leave entitlements are calculated and paid, and what leave remains. • Bereavement and Family Violence leave will be immediately available to new employees.

www.mizin.nz

Franchise New Zealand

Spring 2021

Year 30 Issue 03

T LAW dscape

Claire Byrne outlines some changes in employment law that could catch out unaware franchisees

• Increasing the circumstances in which an employee is entitled to three days bereavement leave to include cultural groups and modern family structures. • Sick leave is available immediately and accrued from first day of employment. • Fixed term employees: the removal of ‘pay as you go’ holiday pay for employees on fixed agreements shorter than 12 months. • A requirement to review ‘pay as you go’ employees every 13 weeks to ensure that they retain eligibility to be paid holiday pay with their normal pay. • A clearer definition of ‘intermittent or irregular’ work, meaning employers can make ‘pay as you go’ holiday payments. • Parental leave: employees returning from parental leave will be paid annual leave at their full rate rather than the specified sum. It is likely that legislation will be introduced to Parliament in early 2022 to make these changes law. Franchisors will be wise to ensure that all their franchisees are aware of the changes, and to consider any operational, manual or administrative updates that may be required to address them.

Fair Pay Agreements In May 2021, the Government announced the design of the Fair Pay Agreement system based on recommendations by the Fair Pay Agreement Working Group. We expect legislation to be introduced in 2022. The objective of the new regime is to improve working conditions in critical roles by lifting minimum standards particularly in sectors in which there is an over-representation of Māori/Pasifika, women, migrants, and youth. Fair Pay Agreements: • May be industry-wide and may cover a sector or occupational group; • Will be negotiated by businesses and unions and ratified by employers and employees;

Home-based Minimal overheads No debts New Zealand’s leading refreshment vending franchise Originating back in 1991 with honesty snack boxes, today the franchise operates highlysophisticated food vending, hot and cold drink, and coffee machines in workplaces around the country – as well as the honour vending boxes. Franchisees select high-traffic locations and re-stock the machines with a range of snacks, healthy foods, confectionery and drinks. Group buying power means that each franchisee can enjoy a healthy margin on some of the country’s most popular food and beverage brands New and existing businesses are available as some long-standing franchisees prepare to retire. Investments range from $50,000 to $250,000. Start-up franchises are available in most main centres from $100,000, including new cashless-enabled machines. Contact Philip Horrocks 0800 955 965 philip@provender.co.nz

• Will cover all employees irrespective of Union status; • Will contain minimum terms: basic wage rate, ordinary hours, overtime and penalty rates; • Will have an agreed duration and will identify the sectors/employees who are covered; • Minimum terms will apply to all employees, but Union members can bargain for additional terms. Other clauses such as leave and redundancy provisions, health and safety, skills/training, and flexible working need to be considered.

Put Yourself in the Picture

Who will be covered? A Fair Pay Agreement can be triggered if it has the support of 10 percent of, or 1000 employees, in the proposed sector/occupation. Alternatively, if the representation threshold is not satisfied, it may be considered desirable because of harmful labour market conditions within a sector/ occupation. Target industries which have been identified for early engagement include cleaners, hospitality, security guards, supermarket workers and bus drivers. As you can see from this, there are a raft of changes on the horizon and as employers both franchisors and franchisees need to keep ahead of them. We recommend the MBIE website as a useful resource – www.mbie.govt.nz/business-and-employment/employment-and-skills/ employment-legislation-reviews/fair-pay-agreements/ Franchisors should also consult employment law specialists well ahead of time to ensure that documentation and practices across their franchise comply with the new regulations.

About the Author Claire Byrne is a partner with Gibson Sheat Lawyers with considerable experience in employment law and franchising issues.

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘You don’t need to be super-smart to succeed at this – you just need a can-do attitude and a reasonably outgoing personality. If you’ve got those, then you should do well.’ Jamie and Linda Parker, Hawkes Bay read more at: www.franchise.co.nz/shunts/626

Posh Pawn Opportunity: Financial Services

Premier Pawnbrokers franchisees offer discreet financial services for professional people

orget everything you think you know about pawnbroking. According to reports from the UK, it’s one of the fast-growing sectors in the financial market. Pawnbrokers are emerging as the high-street lender of choice for the asset-rich middle classes.

The people behind Premier Pawnbrokers: Nathan, Kevin and Jeanette Garner application forms and no awkward questions, so people don’t risk rejection or reducing their credit score.’ He also notes that reality television has made people realise that pawnbroking is a very accessible solution to cashflow problems. ‘We’ve already had enquiries about doing a TV show here in NZ, although plans are on hold during Covid.’

Tried and tested Premier Pawnbrokers franchisees will have access to a tried and tested system developed over ten years and proven in three locations: the original Lower Hutt office, plus satellites in Wellington and Christchurch. Full training is provided, and a specially-designed software program provides full control, including pricing guides. The package also includes specialist testing equipment.

And it’s not just in the UK, either. Kevin Garner, who founded Premier Pawnbrokers in Wellington almost a decade ago, says, ‘A lot of people, business owners and professional people, face short-term cash flow issues. They’re not struggling, they have plenty of assets, but they want to hold on to them. We provide a discreet service that enables them to raise the cash they need without ringing alarm bells.

Pawnbroking. Pledges are secured against assets, and a redemption fee is charged upon collection.

‘We will advance cash (pledge) against all sorts of assets: classic cars, vintage wine, paintings by Goldie – even a helicopter. That’s in addition to commonly pledged items such as gold and jewellery, among other things.

Sale of goods. Unredeemed items are sold, mostly via specialist auction sites or Premier Pawnbrokers’ own website. Jewellery is particularly popular.

‘Think of it this way: if you were to get a $1,000 overdraft, use a credit card or get a payday loan, then you find you can’t afford to repay it, you’re just another $1,000 in debt – not to mention owing interest, default interest and even fees. But if you pledge an item with us and can’t afford to redeem it, we will sell it on your behalf and return the surplus to you – meaning no further debt is incurred.’

Gold and jewellery buying. People are often pleased to realise the value of old jewellery they haven’t worn for years. Because Premier deals directly with bullion dealers, they can offer a good price and still make a healthy profit.

Now, with three branches already established, Kevin is launching Premier Pawnbrokers as a franchise opportunity.

The rise and rise of alternative finance

Franchisees enjoy three different revenue streams, with more on the way:

‘Having a range of revenue streams means that the business can do very well for franchisees, whatever else is happening. Even with all the pressures of Covid, we did very well last year,’ says Kevin.

Profitable opportunity

Kevin had a background in the finance industry with AMP before founding his own mortgage broking franchise in the early 2000s. After the banks stopped supporting brokers, he looked for other opportunities and came across high-end pawnbroking. After researching both the UK and US markets, he realised that there was nothing similar in New Zealand.

‘The important thing in business is not what your turnover is, but how much profit you make in relation to the amount of risk you take. This is a low overhead business: no expensive premises, few staff, and a well-supported back end that helps you maximise the return on your investment. I think you’ll be surprised at just how lucrative pawnbroking can be.

‘The market was dominated by low-end pawnbrokers,’ he points out. ‘The type of clients we attract wouldn’t go to those places for a short-term cash advance to see them through the school fees, the final stages of a property development, or an inconveniently-timed tax bill, so we created a discreet office-based business with a substantial online presence. The advantage of pawnbroking is that there are no credit checks, no

‘As a guide, we would expect you to invest around $100,000 for startup costs. This would cover the initial franchise fee, training and all the equipment and systems you need to run your business. In addition, you will need working capital from $150,000. This is a positive cashflow business, but you will need initial funds to finance the money you pledge out and the items which you purchase to sell for profit. Kevin says that all franchisees need is a head for business and an ability to work out the numbers. ‘You have no experience in pawnbroking? Guess what, neither did I,’ he laughs. ‘But we’ve been doing this for a long time now, made some mistakes and developed the systems so that you won’t do the same. We will train and coach you in every aspect of the business and, because every aspect is controlled by our sophisticated but easy to use software, you’ll find it simple, enjoyable and profitable to run.

‘We will pledge against all sorts of assets: classic cars, jewellery and even helicopters,’ says Kevin franchise.co.nz – PUTTING PEOPLE IN BUSINESS

‘We have opportunities all round New Zealand, and regular clients in many parts of the country, so if you’re interested, give me a call. It’s the Premier form of pawnbroking for the 21st century.’

Advertiser Info

Premier Pawnbrokers www.premierpawnbrokers.co.nz Contact Kevin Garner P 021 248 1735 kevin@premierpawnbrokers.co.nz

Whatever your business, we’ll help you get one step ahead. Caci is one of the many New Zealand franchise businesses we’ve helped grow and achieve their goals. Talk to our experts today about how we can help you. Rohann Dobbin Nick Knight James Phillips

021 942 178 021 262 3622 027 449 2170

Email franchising@asb.co.nz for more information.

asb.co.nz/franchising

ASB Bank Limited 56180 19981 0821

56180 19981 0821 Franchise Magazine Ad - Caci Clinic.indd 1

24/08/21 11:48 AM

Opportunity: Food & Beverage

The Coffee Club allows you to grow as big as you like, wherever you like

Tony Luo

THREE’S COMPANY T

he Coffee Club is a well-established New Zealand name with 65 cafés nationwide. Recognised by customers for its consistent coffee, food and service, it’s the strength of the business model that first attracted Tony and Yang Luo to the brand. The couple did so well that they now own not one but three of the popular cafés. ‘We had run a café before in Whangarei, but when our family moved to Auckland in 2016, I started a career in real estate while Yang started working part-time at The Coffee Club locally,’ Tony says. ‘She was surprised and impressed with the systems they had, but from a customer service and a profitability point of view, and we very quickly recognised that here was a great opportunity.’ Tony says that they looked at a number of other brands, ‘But we decided The Coffee Club was the best for us both financially and in its processes. Where some hospitality franchises have a limited focus, this is a complete offering with a full-service menu, cabinet food, coffee and, of course, the bar. Long term, that means a wider potential customer base with something to suit everyone. ‘The café fit-design is very modern and there are clear systems to follow, with a solid structure behind you to provide training, recipes and stepby-step processes. Having a good foundation is key to success, and the team at The Coffee Club know their market very well.’

Smooth process Buying the business was a very smooth process, Tony says. ‘We knew the hospitality industry and what to look out for, but really valued the team’s knowledge of the Auckland market. We didn’t want to start from scratch, so ended up buying The Coffee Club at Westfield Albany and built on an established base. ‘After a couple of years, it was running well with good management in place and generating healthy and stable profits. With limited potential to grow much further, though, it was time to look into a second franchise.’ Tony and Yang saw an opportunity in an up-and-coming suburb and, with confidence in their ability to run the business under management, took on The Coffee Club in Tauranga’s Bayfair. ‘Having two outlets in different cities involved a lot of travel to begin with, so finding the right staff to run things was key,’ Tony explains. ‘As a businessman, I could see the potential in The Coffee Club from the start, but the first one still feels like a bit of a risk – we didn’t know what was going to happen, or whether the business would really provide the lifestyle we were looking for. But the second time around, we had lots of experience and it was easier to see.’ By the time they opened their third location in Flat Bush, Tony and Yang franchise.co.nz – PUTTING PEOPLE IN BUSINESS

knew the value of entering a fast-growing suburb. They also saw the benefit of having another café within Auckland, where staff could be shared between the cafés if needed. ‘It hasn’t been easy, we have had to work very hard to get where we are, but with Tauranga reasonably stable, we’ve been able to focus on the two Auckland franchises and travel less between cities.’

Support makes the difference Tony says that while the last 18 months haven’t been easy for anyone, having the support team at The Coffee Club has been of huge benefit to his business. ‘While the initial training and guidance was helpful getting off the ground, it’s the ongoing support from the brand that makes a key difference now that we’re a few years in. ‘Throughout Covid, the team has been beside us every step of the way, helping with rent negotiations and guidance around subsidies and loans. The franchise team are not just administration experts in an office – they’re very experienced in the brand, service and what it’s actually like out here in the business.’

One café or more? As Tony and Yang have found, The Coffee Club franchisees benefit from a multiple award-winning system that is well-respected within the community. With 30 years’ experience in delivering high industry standards, the franchise is always on the lookout for the right franchisees to bring the brand to more New Zealand customers. With a range of options to suit different locations, their support team can help passionate, dedicated people set up their own café based on a proven, successful business model. Andy Lucas, who, with co-director Brad Jacobs, first brought The Coffee Club to New Zealand 15 years ago, says that while The Coffee Club has many successful single store franchisees, Tony and Yang are one of a number of multi-site operators who have developed their own cluster of successful stores. ‘They are proving that the model works on both scales – the limit is how big you want to take it. ‘The Coffee Club has opportunities for franchisees in high growth areas throughout the country. Investment levels range from $350,000 to $400,000 +gst. If you have a passion for good food, great service and excellent coffee, and a determination to cater to the needs of your local community, give us a call.’

Advertiser Info

The Coffee Club www.thecoffeeclub.co.nz Contact Brad Jacobs P 0-9-304 0008 M 0275 263 333 b.jacobs@thecoffeeclub.co.nz

Buying a franchise: finance STIHL SHOP is a nationwide network of locally owned stores offering a wide range of high quality garden equipment, supported by fully equipped service workshops.

UNDERSTAN

JOIN THE LEADER IN GARDEN EQUIPMENT RETAILING

• Join a network of retailers committed to customer service excellence • Be supported by a team of people dedicated to your success

Philip Morrison explains what financial reports can tell you about the business you’re buying

Opportunities are available for new stores in locations across New Zealand. For more information on the STIHL SHOP Network visit www.stihlshop.co.nz/ Own-a-store

• Reap the rewards of a well-established, profitable business model

LOVE YOUR LAND

eople buy a business for many reasons: wanting to work for themselves rather than someone else; provide employment for the family; live in an area they choose; enjoy a different lifestyle; comply with residency requirements or any one of a hundred different reasons. Ultimately, though, everyone wants to make enough money to support the family, pay the bills at home, put something away for retirement and have an asset they can build up and sell when the time comes or pass on to a family member. But one of the biggest problems facing anyone buying a business is getting their head around the numbers. That’s true for many people who have business experience, so it’s an even bigger hurdle for newcomers. No matter what your background, though, it’s worth taking the time to read the financial reports and understand what they actually mean before you make your mind up about any opportunity. In fact, it’s essential to making an informed decision, especially when it comes to determining business resilience in the Covid environment. And it doesn’t end there. The financial reports generated by your accountant and accounting software can help you evaluate how your business is doing, what it needs to grow and how you can make it perform even better. Learn to understand the numbers and you can build a better business. In this article, we’ll talk about three key financial reports and what they can tell you about the business you are hoping to buy – or already own. 1. Profit & Loss Report 2. Balance Sheet 3. Cashflow Report. It’s important to point out that this article won’t replace the need for you to get professional advice from a franchise-experienced accountant, but should help you to understand that advice when you get it.

How much money will the business make? Franchises available now. Do you want to earn $100,000 - $300,000 per year? The amount will depend on your efforts. Have you been thinking of a career change or owning your own business? Are you tired of making money for your boss instead of yourself? We are offering the right candidates the opportunity to invest in a turnkey franchise business focusing on the huge demand for home building inspections. We provide complete training and qualification along with uniform, equipment, systems, marketing support and insurance. No formal qualifications or experience are required to join. Although certification is not yet mandatory in New Zealand all our inspectors will be trained and fully qualified to the same standard as the certified inspectors operating in USA & Canada.

We are seeking independent contractors to work in some of our franchises. Become part of an international franchise network of around 200 inspectors. Call or email us now to request more information. John Goodrum - Regional Master Franchisor john.goodrum@abuyerschoice.co.nz 021945140

From a financial point of view, the first thing any business buyer wants to know is: ‘How much money is the business making, or could it make?’ The answer can be found in the first of our three reports – the Profit & Loss. This report shows the sales revenue of the business, less the costs of providing the products or services the business sells, and less the overheads of operating the business. It then calculates the profit (or loss) of the business – the bottom line. The Profit & Loss report for a typical franchised business might look like the table on the right. Of course, if the business is an existing franchise with a trading history, the figures shown will be actual sales achieved and costs incurred, so you can see how the current owner has been operating the business and compare them to indicative figures from the franchisor. For example, is the current franchisee spending a higher or lower percentage of revenue on rent or staff compared to others in the group? Any significant differences may point to areas for improvement. On the other hand, if the franchise is a new opportunity, the figures will be forecasts which may or may not be achieved. In general, franchisors are pretty good at forecasting costs based on their experience of other outlets. Where you will want to reassure yourself is in the sales area. What are the predicted figures based on and what are other franchised outlets in similar locations or territories achieving?

What to look for Test each income and expense line for reasonableness. Compare each of the income and expense lines against what you would expect from this

Franchise New Zealand

Spring 2021

Year 30 Issue 03

ANDING THE NUMBERS type of business – we call this type of analysis ‘benchmarking’. This will highlight any anomalies that will require further investigation.

Common traps 1. New franchise business earning projections are just that – projections. They are not a representation or guarantee of profitability; they are indicative only, and need to be analysed carefully in your due diligence process.

While any good franchisor will have such statistics available, because they are commercially sensitive the franchisor may not be prepared to make them available until you have joined the franchise. You should therefore ensure that your accountant has relevant experience across a wide cross-section of franchises. Some indicative questions you might consider are:

2. Do your sums – is the return on your investment adequate? Does the profit the business can earn provide an appropriate return, given the risk involved? For example, if you will invest $100,000 for an annual profit of $20,000, this would be a 20 percent return. Government bonds pay under 2 percent so this might seem a pretty good deal, but they involve a lot less risk (and work!). Again, consult your accountant.

Sales • Is there seasonality? • What are the trends?

3. Finally, it’s important to realise that the profit the business generates is not money you will be able to take out of the business. Profit does not equal cash! (see more about liquidity below).

• Is this a cash business or does it offer credit terms? If the latter, what is the level of bad debts (people not paying)? And how long are customers taking to pay? • What is the sales cycle? What is the average time between quoting a job and closing the sale? • And, for a new franchise, how long will it take to reach the necessary sales levels to reach break-even (where the business is paying for itself) and to start to make a return on the money you are putting into it?

Calculating profit & loss The first figure calculated is called Gross Profit, which is the difference between what you sell a product or service for and the direct costs for delivering that product or service: eg, if you buy a product from your supplier for $4 and sell it to customers for $10, then your Gross Profit is $6. This represents a 60% margin. Sounds good, yes?

PROFIT & LOSS FORECAST

PROFIT & LOSS FORECAST Jan-15 $

Feb-15 $

Mar-15 $

Apr-15 $

May-15 $

Jun-15 $

Jul-15 $

Aug-15 $

Sep-15 $

Oct-15 $

Nov-15 $

Total

Dec-15 $

SALES Sales

35,000

40,000

35,000

40,000

45,000

500,000

35,000

40,000

35,000

40,000

45,000

500,000

DIRECT COSTS COGS (Cost of Goods Sold)

GROSS PROFIT

5,250

7,000

8,750

12,250

14,000

15,750

157,500

5,250

7,000

8,750

12,250

14,000

15,750

157,500

29,750

33,000

26,250

22,750

26,000

29,250

342,500

5,417

65,004

375

4,500

804

3,750

45,000

OVERHEADS Rent Electricity Gas Wages -Staff Wages -Staff

3,750

45,000

Local Advertising & Marketing

2,000

24,000

750

1,000

1,250

1,750

2,000

2,250

22,500

Ongoing Franchise Fee (Royalty) 5% Group Advertising Levy 2%

300

400

500

700

800

900

9,000

ACC

267

3,204

Accounting Fees

162

1,944

600

250

3,000

Internet Cost Interest Computer Expenses

696

Business Insurance

417

5,004

Printing, Postage, Stationary

125

1,500

Telephone, Fax, Mobile

212

Vehicle Expenses - Fuel, Repairs & Service 483 483 483 But Gross Profit isn’t the Rubbish & Hazard Waste 158 158 158 ‘bottom line’– out of this Other 208 208 208 figure, you still have to pay all 18,799 19,149 19,499 the other things that you need NET PROFIT* 10,951 13,851 6,751 to run your business: rent, * Note :- Net Profit before Owners Drawings, Bank loan interest, Tax and depreciation) rates, electricity, insurance, salaries and all sorts of other costs that you’ll be incurring whether you sell anything or not!

You also need to factor in the ongoing franchise fees. In some franchises, these may be calculated as a percentage of sales or as a mark-up on product, in which case they are directly related to the sales figure; in other franchises, there may be a flat weekly or monthly fee. You’ll want to be sure that the fee is realistic and allows for a fair return given the projected level of sales. And you also need to factor in the financing costs (how much are you planning to borrow to buy the business and what will the repayments be?), and a living wage for yourself and any family members.

212

2,544

483

5,796 1,896

158

208

2,496

20,199

20,549

20,899

244,488

2,551

5,451

8,351

98,012

Is the business worth it? As we said at the beginning, people buy a business for more than financial reasons. If you’re choosing a franchise for its lifestyle options – eg, because it allows you to work part-time alongside an existing job, or it enables you to work flexible hours or start and finish early – you may not require as much income as you would want from a full-time franchise business. However, you still won’t want to pay more for a business than it is worth, and this is where you’ll need to look at both the Profit & Loss and the Balance Sheet.

After including all these items, you’ll end up with a much lower figure called Net Profit. This is the famous ‘bottom line’ that shows the real profit (or loss) for the business and will help you to decide where your future lies.

The Profit & Loss shows the performance of the business, while the Balance Sheet shows a snap-shot of the financial condition of the business at a particular moment in time. It is made up of three broad elements and formatted as follows-

But I’m afraid that’s not the end of it. You also need to consider the fact that some of the assets essential to the business, such as a van or a shop fit-out, will wear out over time and need replacing. Remember you’ll need to pay tax, too.

Assets – What the business owns

less

Liabilities – What the business owes

franchise.co.nz – PUTTING PEOPLE IN BUSINESS

equals Capital/Equity – The net worth of the business.

BALANCE SHEET FORECAST BALANCE SHEET FORECAST Opening

Jan-15

Feb-15

Mar-15

Apr-15 $

May-15 $

Jun-15 $

Jul-15 $

Aug-15 $

Sep-15 $

Oct-15 $

Nov-15 $

Dec-15 $

FIXED ASSETS

An example of a balance sheet is shown on the right. Assets are split out according to their order of liquidity – in other words, the amount of time it would take to convert them into cash. They go from Current Assets (such as cash in the bank, which is immediately available), Accounts Receivable (the balance owed by debtors – customers on credit terms who haven’t yet paid), and Stock (including raw materials, work in process and finished goods ready for sale) to long-term assets called Fixed Assets. These long-term assets are typically what generate the cash in the business: eg. Plant & Equipment, Land & Buildings, Motor Vehicles.

Fitout - Fixtures & Fittings

38,000

Plant & Equipment

70,000

Accumulated Depreciation

-1,260

-2,520

-3,780

-5,040

-6,300

-7,560

-8,820

-10,080

-11,340

-12,600

-13,860

-15,120

108,000

106,740

105,480

104,220

102,960

101,700

100,440

99,180

97,920

96,660

95,400

94,140

92,880

CURRENT ASSETS Bank

Stock

5,000

25,333

5,000

30,333

32,949

39,400

45,850

52,301

58,751

65,202

71,652

Debtors

2,616

9,067

15,517

21,968

28,418

34,869

41,319

CURRENT LIABILITIES 0

4,333

10,397

16,014

11,385

5,862

Trade Creditors

7,026

8,637

10,245

13,467

15,075

16,686

Other Creditors

Bank

478

1,348

1,784

2,218

Provision for Tax

NET CURRENT ASSETS

893

3,144

5,400

7,661

9,926

12,197

11,359

19,078

26,737

26,200

22,721

18,904

19,797

22,048

24,304

26,565

28,830

31,101

5,000

18,974

11,255

3,596

4,133

7,612

14,045

19,603

23,802

27,997

32,186

36,372

40,551

TERM LIABILITIES Bank loan

TOTAL NET ASSETS

50,000

63,000

75,714

66,735

57,816

57,093

59,312

64,485

68,783

71,722

74,657

77,586

80,512

83,431

50,000

CAPITAL & RESERVES Capital

50,000

25,714

16,735

7,816

7,093

9,312

14,485

18,783

21,722

24,657

27,586

30,512

33,431

50,000

75,714

66,735

57,816

57,093

59,312

64,485

68,783

71,722

74,657

77,586

80,512

83,431

Retained Earnings

Liabilities are the opposite of assets. They are split out on a similar basis according to when they fall due for payment. Current liabilities are usually those requiring payment within 12 months such as accounts payable (balances owed to your suppliers for purchases of product & services). The ‘cash lock-up’ or liquidity of a business is measured by the difference between the current assets compared to current liabilities. Term Liabilities are those which can be paid off over a longer time such as a bank loan to finance the business, or hire purchase which financed some plant.

To fund you through the period between cash going out (eg, buying stock) and cash coming in (customers buying the items and paying their bills), you’ll need additional funds. This is called working capital and you’ll need to factor this in when you buy the business over and above the purchase price. After all, there’s no point in spending every dollar you have on buying the business if you can’t afford to run it (see our article on working capital at www.franchise.co.nz/article/1872). That’s why the Cashflow Projection is so important – it tells you how much you’ll need to have available as working capital as your business grows.

Capital/Equity is the funds that the franchisee introduces into the business. For example, the franchise business cost $500,000 to buy which is funded by a bank loan of $200,000 and funds introduced of CASH FLOW FORECAST $300,000. The accumulated CASH FLOW FORECAST profits the business generates Jan-15 Feb-15 are referred to as ‘retained $ $ $ earnings’, and added here.

This is also a key element to help evaluate the resilience of a business during disruptions such as lockdowns – another variable to consider and assess in your decision-making process. Here’s an example:

So a Balance Sheet tells you a lot about the solvency of a business and the cash locked up in it or, put another way, the working capital requirements of a business (see below).

Sales

May-15 $

Jun-15 $

Jul-15 $

Aug-15 $

Sep-15 $

Oct-15 $

Dec-15 Total

Nov-15 $

22,250

35,000

39,500

40,250

46,000

51,750

545,250

22,250

35,000

39,500

40,250

46,000

51,750

545,250

PAYMENTS 11,131

14,141

14,546

15,080

15,753

16,154

16,423

185,343

COGS

Invoiced Costs

2,013

6,708

8,722

11,404

14,759

16,771

18,113

169,055

Wages -Staff

3,750

45,000

186

2,108

4,601

4,602

4,601

4,602

4,601

4,602

4,601

4,602

4,601

4,602

4,601

4,602

55,218

110

113

391

478

1,348

1,784

2,218

16,962

21,575

29,448

31,959

35,613

40,469

43,264

45,291

45,292

45,291

45,292

45,291

45,292

474,077

675

5,552

7,541

4,637

5,531

8,486

6,459

6,458

6,459

6,458

6,459

6,458

71,173

OPENING BANK

675

6,227

13,768

18,405

23,936

32,422

38,881

45,339

51,798

58,256

64,715

CLOSING BANK

675

6,227

13,768

18,405

23,936

32,422

38,881

45,339

51,798

58,256

64,715

71,173

Accounting Fees Bank loan Payments Overdraft Interest GST

NET CASH FLOW

Note:

71,173

GST inclusive figures

It has been said cashflow is more important than profitability in operating a business. After all, you can own a profitable business and still fail if your cashflow is not managed properly, hence the saying, ‘cashflow is king.’ This where the third report comes in – the Cashflow Projection (above). This is a report that you as a franchisee, your accountant and your banker will require in your assessment of any business opportunity. So what does it do that the Profit & Loss and Balance Sheets don’t do? It adds a whole new dimension to the numbers in the Profit & Loss and that dimension is Time. There is a timing difference between when you make the sales on your Profit & Loss report and when the cash is actually paid into your bank account. There’s a time difference between when you pay your suppliers for products and when you sell them to customers. There’s also a difference between when you collect GST and pay it (and your other taxes) to the IRD. Accordingly, you need to calculate how much cash will flow into and out of your business and, most importantly, when.

Apr-15 $

RECEIPTS

Can I afford it? Whether you can afford to buy the business or not doesn’t depend so much on how much money you have as how much you need to borrow – and whether the business can afford to service the loan repayments on that borrowing. That comes down to the cash generation ability of the business.

Mar-15

Finally There is a lot to consider when buying any business and a franchise is no different. Although franchises have the advantage of benchmarking so that targets and performance criteria can be shared across the group, it’s still important for any incoming franchisee to understand the numbers that make their business work. Knowing how to read the three key reports is a vital part of understanding the viability, sustainability and affordability of your business. The good news is that you are not alone. If you’re shopping for a franchise, make sure you consult a franchise-experienced accountant and get the help you need. That way, you’ll know that you’ll get all the information required to make a sound financial decision and set you up for success in your new business. Franchise New Zealand

About the Author Philip Morrison is Principal of Franchise Accountants, fivetimes winners of the Service Provider of the Year award. The specialist accounting practice has evaluated over 250 different franchise brands throughout New Zealand and worked with over 1,000 franchise buyers.

Spring 2021

Year 30 Issue 03

Westpac New Zealand Franchise Awards 2019

Winner

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Franchise and Business Opportunities

Westpac Directo Over 275 different franchises What does it cost?

What’s available?

How many are there?

Who do I contact?

description

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

A-B

What do they do?

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0800 Sunshade

Home & Building

$25,000

0800 Sunshade are designers, manufacturers and installers of outdoor weather protection products.

4 4

P 0-6-876 9675

9Round

Health & Fitness

$200,000

Total body results in a quick, convenient kickboxing and functional fitness workout.

10 700+

M 0061 27 672 2312

AA Auto Centre

Auto Services

$150,000

Become a premier provider in the vehicle service, repair and inspection market.

37 37

P 0-9-966 8704

AA Driving School

Leisure & Education

$30,000

AA Driving School is New Zealand’s leading driver training organisation. Seeking motivated people interested in partnering with us to grow their own driving instructor franchise. Contact us now if you’re keen to run your own business and enjoy teaching others.

120 120

Alan Pearce P 0800 723 239 E aadtcareers@aa.co.nz W aa.co.nz/driving-instructor-franchise

A Buyer’s Choice Home Inspections

Home & Building

$72,500

Proven international franchise operating in 19 countries around the world. The house inspection industry is rapidly growing with pre-purchase inspections, P testing, asbestos testing, maintenance inspections, Healthy Homes and Safe & Sanitary reports. We are now looking for further inspectors nationwide.

19 200+

John Goodrum M 021 945 140 E john.goodrum@abuyerschoice.co.nz W abuyerschoice.co.nz

Accessman

Home & Building

$1,000,000

New Zealand’s leading hire company supplying scissor lifts, cherry pickers and knucklebooms. There are exciting new franchise options available throughout the North Island. A unique opportunity exists for the right person to work their way into a franchise ownership role.

8 8

Lena Harrington P 0-3-341 3566 M 021 361 622 E franchises@accessman.co.nz W accessman.co.nz

ActionCOACH New Zealand

Business & Commercial

$49,500

Many business professionals are tired of the continuous uncertainty that looms over their heads. ActionCOACH is in the business of business coaching and it allows you to be in control of your own future, whilst offering the ultimate in career fulfilment.

12 1000+

Ismail Davids M 021 0286 9636 E anzrecruitment@actioncoach.com W actioncoach.com/newzealand

Active+

Health & Fitness

$20,000

North Island-wide chain of physiotherapy and rehabilitation clinics, offering multi-disciplinary services of physiotherapy, occupational therapy, pilates and exercise rehabilitation, ACC rehabilitation contracts, health and wellness services. Operating since 1990. Previous health services experience preferred.

22 22

Gill Webb P 0800 224 486 E gill.webb@activeplus.co.nz W activeplus.co.nz

Altitude Pole & Fitness

Health & Fitness

$125,000

Altitude Pole offers pole dance and fitness-based classes at professional, boutique studios around the country. Creating communities, confidence and strength.

11 11

Karry Summers P021 880 345 E hq@altitudepole.co.nz W altitudepole.co.nz

Food & Beverage

$750,000 $1.2m

Market leader in the sales and distribution of milk products and beverages throughout New 50 Zealand including Anchor, Primo, Zing, Mammoth Supply Co, Fresh N Fruity, De Winkel, 50 Country Goodness, Mainland, Kapiti, CalciYum and Eon. National franchise structure operating since 1992 offering exclusive territories.

Shannon Davidson E anchorfranchise@fonterra.com W anchor.co.nz

Health & Fitness

$300,000$650,000

Leading 24/7 fitness franchise. Proven systems, voted one of the top global franchises.

46 4000+

P 0-7-974 4589

Business & Commercial

$20,000

Aramex, formerly Fastway Couriers, is an award-winning franchise system that provides local and national courier and freight services at competitive prices. Over 35 years’ experience, multiple industry awards and franchisees across New Zealand, Aramex is one of New Zealand’s most successful and trusted freight companies.

275 1600

P 0-6-833 6333 E recruitment@aramex.co.nz W aramex.co.nz

Armstrong Smarter Security

Business & Commercial

$150,000

Armstrong for smarter security. Retail and mobile locksmith and alarm specialists.

18 18

P 0-9-415 0585

ASWEFA

Business & Commercial

$145,000

ASWEFA provides industry training on forklifts, wheels, tracks, rollers, EWP and dangerous goods. Make a difference by creating “A Safe Working Environment For All – ASWEFA!” The perfect franchise opportunity for a team leader, supervisor, tradie coming off the tools, or someone with HR experience.

2 2

Treena Myers P 0800 279 332 E franchising@aswefa.co.nz W aswefa.co.nz

At Your Request Franchise Group

Home & Commercial $14,000

NZ’s premium home, commercial and lawn service franchise system.

200 200

P 0800 297 297

Auto services

P.O.A

New Zealand franchise Autoblast has perfected a new method for vehicle underbody rust removal and rust prevention. We are seeking partners who firstly believe in customer service excellence, and who have an appreciation for all things automotive and their aesthetics.

1 1

David Kirkham P 094 443 6574 E david@autoblast.co.nz W autoblast.co.nz

Baby On The Move

Retail

$350,000

Specialising in rental and sales of baby and toddler car seats and other products.

14 14

P 027 472 7040

Bakers Delight

Food & Beverage

$150,000$400,000

With over 30 years of experience, Bakers Delight is a successful franchise business with a growing network of over 700 bakeries spanning across four countries. Bakers Delight has a proven business formula which provides comprehensive training and on-going support.

27 700+

P 0800 225 388 E franchiserecruitment@bakersdelight.com.au W bakersdelight.com.au

BarberShopCo

Health & Beauty

$50,000

Step into the growing men’s grooming industry. Looking for people skills and leadership skills, above industry knowledge. Our tried and tested blueprint plus ongoing brand support help you deliver excellent results, world class experience, and profit. Live and work in your community while building capital value.

25 25

Adam Johanson P 022 046 3372 E adam@barbershop.co.nz W barbershop.co.nz

Bark Busters

Pet Education

$22,000$30,000

Love dogs? Join our Bark Busters team. We need you in Auckland.

5 275

P 00614 3980 3078

Bedpost

Retail

$150,000

New Zealand’s premium specialist bedding and bedroom furniture retailer with a focus on superior customer service, top brands and expert advice. Looking for motivated owner operators passionate about selling and providing a high level of customer service.

16 16

Graeme Doak M 021 665 923 E graeme@bedpost.co.nz W bedpost.co.nz

Beds R Us

Retail

P.O.A

Join NZ’s largest independent bedding group. Franchise opportunities available with full support.

46 46

P 0-9-972 3022

Anchor Franchise

Anytime Fitness Aramex (formerly Fastway Couriers)

Autoblast

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

Franchise and Business Opportunities

tory of Franchising 68 Franchise and Business Opportunities

78 Specialist Advisors

81 Other Services

Looking for a business opportunity but don’t know where to start? Choose by industry

Choose by investment

Note

Choose by type

The ‘Investment’ figures quoted in the fourth column are for guidance only and may not include GST, equipment, working capital or other items unless specifically included. You should confirm such items direct with the franchise concerned.

Listing information is supplied by that particular entity. The symbol in the FANZ column denotes a member of the Franchise Association. You are advised to confirm the accuracy of the listing and the membership status of any entity. Neither the sponsors of this Directory nor FANZ nor the publisher accept liability for any omissions or errors.

The description contains a brief description of the franchise and may include information on the type of people the opportunity is best suited to. More information can be found online at www.franchise.co.nz

description

FANZ

industry

number in NZ, globally

Franchise and Business Opportunities investment from

company

page number

We have divided all the opportunities into ten main industries. Just look down the third column to select the type of business you are interested in. You can also search the Directory by industry online at www.franchise.co.nz

get more information

BiForm Solid Composite Decking

Home & Building

$55,000

BiForm Solid Composite Decking offers an environmentally friendly, low maintenance, alternative to traditional hardwood timber. Strong presence in the industry in a market with growth potential. Offers composite decking, screening, and flooring solutions. Operating successfully since 2004. Full training provided.

3 3

Tau Aupa’au M 021 640 006 E tau@biform.co.nz W biform.co.nz

Bird On A Wire

Food & Beverage

$450,000

Bird on A Wire strives to be NZ’s number one local chicken restaurant where good vibes are free range only! Our Bird HQ team drives this culture by ensuring all partners and team members are trained and ready to provide the best customer service possible.

7 7

Brad Jacobs P 027 263 333 E brad@birdonawire.co.nz W birdonawire.co.nz

Black & White Coffee Cartel

Food & Beverage

$250,000$450,000

NZ’s rapidly growing first micro-roasting coffee company franchise offering turn-key cafés.

12 12

M 021 223 1992

Home & Building

$50,000 $200,000

Blind Ideas is a window furnishing company. After 15 plus years developing our brand and system in Northland, we are ready to expand into the rest of New Zealand. We are looking for driven salespeople to join our franchise business.

1 1

Paul Whitehead P 0-9-438 8345 M 021 254 8275 E paul@blindideas.co.nz W blindideas.co.nz

BoatsmartHQ

Auto & Marine Services

$20,000

Unique franchise opportunity to manage a fleet of marina or drystack-based boats.

9 9

M 021 173 0938

Brazooka

Food & Beverage

$400,000$600,000

The Brazooka brand captures the outgoing vibrancy of Brazil in an experience where you live life in full colour. It’s fun, cheeky and a little bit crazy (just like Brazilians). A restaurant where patrons sit back and enjoy ‘the full Brazilian BBQ!’

1 1

Pete Bucher M 027 578 2626 E petebuke@msn.com W brazooka.co.nz

Breakers Restaurant

Food & Beverage

$100,000$450,000

Relaxed, NZ beach-themed family restaurants. Fast and affordable dining since 1997.

8 8

P 0-6-834 0537

Leisure & Education

$75,000

Be part of an established and globally awarded children’s education franchise. Over 10 years, Bricks 4 Kidz has developed a unique and inspiring business model. Make an impact on our future generations and receive the support of training, resources and expertise. Come build with us!

8 750

Lorraine Yu P 0800 LEGO4K M 021 222 6033 E lyu@bricks4kidz.com W bricks4kidz.co.nz

Brumby’s Bakery

Food & Beverage

$300,000$450,000

Brumby’s has been part of the New Zealand bakery market for over 20 years and is a refreshing offer from your standard independent or local supermarket. Thanks to extensive market research our current business model is a vast improvement with vibrant branding.

6 250+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W brumbys.co.nz

Budding Ideas

Business & Commercial

$25,000

100% NZ owned, specialising in the hire of artificial flower displays.

2 2

P 0-9-390 8979

BurgerFuel

Food & Beverage

$500,000

BurgerFuel is a leader in the gourmet burger market, dedicated to serving high quality burgers in an atmosphere as charged as the food. Combined with fun and irreverent marketing campaigns BurgerFuel creates the perfect environment for franchisees to grow and enjoy their business.

56 79

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W burgerfuel.com/nz

Burger Wisconsin

Food & Beverage

$150,000$250,000

At Burger Wisconsin, it’s always been about the food. Now is an exciting time to join us, with new sites planned throughout New Zealand and an existing store refresh programme underway. It’s a gourmet opportunity for operators with good taste.

25 25

Brittany Jackson P 0-9-973 4559 E franchising@mrhltd.com W mariposa.nz

Business Buddy

Financial Services

$45,000

Calling all CA’s and CPA’s - we want you.

2 2

P 0800 283 399

Health & Beauty

$150,000$300,000

At Caci we love what we do! Helping New Zealanders with what we call ‘skin confidence’. Now is your chance to join the team, become a Caci clinic owner and enjoy the benefits of being part of a successful New Zealand business.

63 63

Penny Chapman P 0800 266 119 M 021 959 933 E penny.chapman@fabgroup.co.nz W caci.co.nz/franchise

Café2U

Food & Beverage

$82,000$160,000

Follow your dream of business ownership with the support of the world’s largest mobile coffee van franchise in the fast growth coffee industry. Café2U provides opportunities for small business entrepreneurs to deliver great coffee and food to businesses, events, and functions.

11 240+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W cafe2u.co.nz

Café Botannix

Food & Beverage

$480,000

Contemporary deli cafés serving organic coffee and food options in Palmers garden-centres.

4 4

P 021 483 500

Cambridge Homes

Home & Building

$150,000

Offering driven, motivated people the opportunity to become a Cambridge Homes franchisee.

7 7

M 021 409 763

Carl’s Jr.

Food & Beverage

$1,000,000

We are looking for enthusiastic franchisees to join the Carl’s Jr. team.

18 1300+

P 0-9-525 8700

Carpet Court

Retail

$250,000

New Zealand’s largest flooring retailer. The size of the Carpet Court group means that Carpet Court franchise partners benefit from the advantages of scale when it comes to all aspects of business, including buying power, marketing, product range and other business support services.

57 57

Colin Jones M 027 453 4876 E support.office@carpetcourt.nz W carpetcourt.nz/careers

Cartridge World

Computer

$100,000$125,000

The largest, most experienced printer cartridge refilling company worldwide. Franchisees operate from retail premises, refilling cartridges, retailing new cartridges and other printer consumables. Easily learned, full training provided. Includes stock, plant, training and licence fee. We stand behind our product with a 100% satisfaction guarantee.

43 1650

Geoff Smith P 0-3-446 8600 M 027 339 829 E geoff.smith@cartridgeworld.co.nz W cartridgeworld.co.nz

Cash Converters

Retail

$650,000

Looking for an exceptional return on your investment? We’re New Zealand’s favourite place to buy and sell, the world’s largest second-hand dealer and market leader in short term credit services. With more than 700 stores internationally you’ll be buying a tried and tested, well respected brand.

28 700+

Colin Mahoney P 0-9-281 7334 E enquiries@cashconverters.co.nz W cashconverters.co.nz

Cavalier Homes

Home & Building

$25,000$55,000

Cavalier Homes is a progressive and innovative franchise residential building company.

New 10

P 0800 228 254

Blind Ideas

Bricks 4 Kidz

Caci

Search the Westpac Directory of Franchising at www.franchise.co.nz

B-C

description

Central Landscape & Garden Supplies

Home & Building

P.O.A

Champion Travel Referral Agents

Travel

$51-$4500 Unique business opportunity entrepreneurial for travelers. Referral agents earn up to 10% commission rebates on personal and referral domestic or international travel bookings made under contract. Affiliated with helloworld. See www.championtravel.co.nz for more information. Save money and earn money - ‘It pays to book Champion Travel!’

Cleancorp

Home & Commercial $25,000

Clean Planet

Business & Commercial

Clean Rite

FANZ

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

C-E

get more information

9 9

Mike Armour P 0-9-273 5352 M 0274 506 639 E mike@centrallandscapes.co.nz W centrallandscapes.co.nz

8 8

Maxwell Burns P 0-6-843 6280 M 021 0220 2220 E info@championtravel.co.nz W championtravel.co.nz

Cleancorp offers home cleaning and commercial cleaning franchises. Seeking committed people to deliver great service. We source and acquire commercial cleaning contracts for our franchisees who are provided with full training, ensuring the same professional standards are offered to all customers.

105 105

Loraine Fitzgerald P 0-9-304 0599 M 021 944 636 E loraine@cleancorp.co.nz W cleancorp.co.nz

Clean Planet, environmentally better for you and your customers. No selling, no invoicing, we do it for you. Well-established and growing strongly throughout regional New Zealand. Now looking for master licensees and franchisees. Work for yourself with the support of our proven processes and systems.

130 130

Tony Pattison P 0-9-622 0828 E tony.pattison@cleanplanet.co.nz W cleanplanet.co.nz

Home & Commercial $15,000$55,000

Home and commercial cleaning – no job is too big or too small.

21 21

P 0800 101 216

Business & Commercial

$14,600

An established, award-winning franchise with nearly 300 franchisees operating throughout NZ. This cleaning franchise offers quality cleaning at competitive prices. Franchisees utilise the well-developed systems and technical expertise to become successful business owners. Comprehensive training, equipment, uniform, business cards and provided.

280 1000

Greg Paget P 0800 800 055 E gregpaget@cleantastic.co.nz W cleantastic.co.nz

Cobb & Co.

Food & Beverage

$500,000

Welcome back to Cobb & Co., New Zealand’s original restaurant chain. With unbeatable brand 8 recognition, enviable buying power, proven profitability and on-going support from Cobb Group, 8 it’s not hard to see why owning a Cobb & Co. is a special opportunity.

Coffee Culture

Food & Beverage

$350,000+ Coffee Culture is the South Island’s leading boutique group of coffee shops. We’re currently expanding and need passionate coffee lovers to join us. With over 22 years’ experience, we offer support and training that’s second to none.

20 20

Sacha Coburn P 0-7-855 3996 M 027 475 0390 E sacha@coffeeculture.co.nz W coffeeculture.co.nz

Coffix

Food & Beverage

$100,000

Offers exceptional Fairtrade coffee at a fair price. Ethical and environmentally responsible company.

18 18

M 021 287 2220

Colourplus

Retail

$200,000

At Colourplus, we’ve got your style. Your local store offers all the inspiration, expertise and advice you need to turn your decorating dreams into reality. With 30 stores nationwide, offering a range of top quality paint, wallpaper, curtains, blinds, giftware and decorating accessories.

29 29

P 0-9-818 9215 E info@colourplus.co.nz W colourplus.co.nz

Cleantastic Commercial Cleaning

$20,000

Landscape and garden supply yards providing bulk and bagged products. Pick-up and deliveries. Will suit hands-on owner operators with a passion for excellent customer service who take pride in customer satisfaction.

Ben Gower P 0-7-281 1197 M 0204 1007 007 E ben@cobb.co.nz W cobb.co.nz

Columbus Coffee

Food & Beverage

$250,000$450,000

NZ’s premium café franchise. Highly recognised and trusted brand offering customers 71 exceptional coffee and chef-prepared food. Supreme Franchisee of the Year and Food and 71 Beverage Franchise System of the Year 2015/16. Suit owners with passion for coffee, food and the value of customer relationships.

Jon Hassall M 028 8500 1300 E jon@columbuscoffee.co.nz W columbuscoffee.co.nz

Compass Homes

Home & Building

$120,000$150,000

Wanted - business persons with entrepreneurial flair and ambition. A Compass Homes franchise gives you all the advantages of owning your own business, being your own boss, but still getting all the support you need in all aspects to help you run and grow your business.

7 7

Bronwyn Bindon P 0-3-379 1111 M 021 461 1313 E bronwyn@compasshomes.co.nz W compasshomes.co.nz

Computer

$27,500

We are looking for entrepreneurs to join our well-established franchise network.

6 400+

P 0800 728 768

Food & Beverage

$100,000

A Cookie Time franchise offers business ownership plus support from an iconic Kiwi company. Rare opportunities available in Northland, Wellington and Kapiti to become a franchisee with this iconic Kiwi company, home to much loved brands including Cooke Time, Bumper and OSM.

48 48

Dawn Cleary P 0800 266 543 P 0-3-349 6161 E franchise@cookietime.co.nz W cookietime.co.nz

Cookright Kitchen Services

Food & Beverage

$70,000

Cookright, the kitchen hero, saving kitchens time and money. Deepfryer, overhead filter and hood cleaning. Cooking oil filtering. Oil and kitchen consumables product sales. Cookright has significant income potential with minimal competition for motivated, hard-working, practical operators who can sell and are well organised.

31 31

Steve McMullen P 0800 804 104 M 029 770 0994 E steve@cookright.co.nz W cookright.co.nz

Corporate Cabs

Business & Commercial

POA

Corporate Cabs is New Zealand’s most professionally driven cab service.

200+

P 0800 789 789

Business & Commercial

$10,000

Full service franchise, all contracts provided. Guaranteed income paid twice monthly. 625 CrestClean prepares GST returns, accounts and tax returns. Full training programme provides 625 career pathway. Operating since 1996. Franchises operating nationwide. Master franchises are also available.

Sam Lewis P 0800 273 780 E franchisesupport@crestclean.co.nz W crest.co.nz

Crest PropertyCare

Business & Commercial

$15,000

If you have handyman skills, or are good with outside jobs, a Crest PropertyCare franchise may suit. We provide caretaking services to businesses and schools, looking after exterior areas around buildings, grounds and doing simple property maintenance duties. Franchises are available nationwide.

23 23

Sam Lewis P 0800 273 780 E info@crestpropertycare.co.nz W crestpropertycare.co.nz

Crewcut

Home Services

$16,000

Crewcut is a lawn and garden maintenance franchise with businesses for sale. For over 26 years we’ve had operators providing lawn mowing, hedge trimming, section clearing, and gardening to Kiwi’s all across New Zealand. Buy a business with support, strong branding, and values.

260 260

Pauli Horgan P 0800 800 286 E pauli@crewcut.co.nz W crewcut.co.nz

Cutshop

Home & Building

$450,000

Cutshop is a successful business offering contract cutting services to kitchen and wardrobe 3 retailers, interior fit-out specialists, and designers of bespoke products all over New 3 Zealand. Prime opportunities to invest in and manage a production and programming franchise are now available. Call for details.

André Hofer P 0-9-666 0632 M 021 879 413 E andre.hofer@cutshop.com W cutshop.com

Design Builders

Home & Building

P.O.A.

A thriving, established business with an outstanding reputation for quality work.

7 7

P 0800 456 456

Diamond Fusion

Home & Building

$50,000

Seeking motivated people with great sales ability and focus. Full training provided.

8 n/a

M 021 234 4170

Donut King

Food & Beverage

$200,000

Donut King is a speciality donut and coffee chain now available in NZ.

4 350

M 0061 418 360392

DrainPro

Home & Building

$40,000

DrainPro specialise in residential new builds, tank installations and light commercial works, with franchise opportunities available nationwide. Whether you’re an existing business struggling or a tradesman looking to go out on his own, Drainpro have the experience to help you develop a successful business.

4 4

Nathan Williamson P 0-3-342 1278 M 021 217 1616 E nathan@drainpro.co.nz W drainpro.co.nz

Dream Doors

Home & Building

$75,000

Design, manufacture and supply of made-to-measure kitchens, bathrooms and bedrooms for retail and trade customers. Seeking hard-working, sales-driven, computer literate go-getters who are willing to follow a proven dynamic international business model.

10 118

Derek Lilly M 027 213 5133 E del@dreamdoors.co.nz W dreamdoors.co.nz

Driving Miss Daisy New Zealand

Home Services

$40,000$45,000

Driving Miss Daisy is NZ’s No.1 companion driving service. Currently we have 67 territories in 75 operation. If you are interested in becoming the next Daisy in this growth industry, call us today. 117 Our NZ franchises are an extremely affordable small business option.

Paula Lee P 0-6-877 0363 E paula@drivingmissdaisy.co.nz W drivingmissdaisy.co.nz

Duo Photography

Leisure

$25,000

Seeking people with a passion for photography and a warm personality.

7 7

P 0-4-972 2364

Education

$20,000$25,000

Computer Troubleshooters Cookie Time

CrestClean

2 55

Dynamic ECE Relievers Ecomist

EduExperts

Electrify.nz EmbroidMe

EncoreNZ

Connecting quality teachers with early childhood education centres via a clever app.

1 1

M 021 409 676

Home & Commercial $30,000

A product sales-based business selling automatic insect control, odour control and fragrancing systems. Selling to both commercial and residential customers. Suitable for husband/wife teams or individuals with sales or business experience. A franchise opportunity with room for independent thinking.

18 30

Ian Robertson M 027 433 4513 E ian.robertson@ecomist.co.nz W ecomist.co.nz

Education

$100,000

EduExperts offers a variety of after school tutoring programmes for primary, intermediate and high school children of all nationalities, aimed at helping them excel in their education and overcome any learning difficulties they may have.

12 14

Jenny Jin P 0-9-520 1800 M 021 229 5378 E HQ@eduexperts.co.nz W eduexperts.co.nz

Retail

$25,000

Seeking people with passion and ambition to be a specialist e-bike retailer.

10 10

M 021 644 405

Business & Commercial

$100,000

EmbroidMe is New Zealand’s largest uniform and promotional products business. EmbroidMe 14 focuses on the business-to-business market providing apparel for uniforms and branding them. 350 Low stock, low staffing, high repeat, high margin, Monday to Friday business. We’re looking for business-minded people, no industry experience required.

Sarah Archibald P 0-9-577 4223 M 021 479 123 E fnz@businessfranchise.co.nz W businessfranchise.co.nz

Business & Commercial

$60,000

EncoreNZ are recruitment specialists working with NZ businesses to build great teams. We want to help more people into employment across the country. If you’re a recruitment specialist wanting to own a recruitment business, we’d like to talk to you about our proven franchise system.

Teisha Pihama M 022 406 3567 E franchise@encorenz.co.nz W encorenz.co.nz

2 2

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

Epiphany Café

FANZ

number in NZ, globally

description

$200,000

Epiphany Café are seeking people who are committed to excellence. Our point of difference is unique products such as homemade artisan donuts. This is more than just a business venture, we work hard, enjoy what we’re doing, and know how to have fun while achieving our goals.

20 20

Jeths Lacson M 021 337 329 E admin@epiphanycafe.co.nz W epiphanycafe.co.nz

Esquires

Food & Beverage

$300,000$450,000

At Esquires Café our franchise partners tailor their food to the local market from our extensive menu library. We don’t dictate the menu, we allow the freedom for you to be a true entrepreneur while ensuring you have comprehensive support from our team.

21 100+

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W esquirescafe.co.nz

Exceed Franchising

Home Services

$60,000

Multi award-winning Exceed specialising in fixing windows and doors, enhancing and extending the life of joinery. We are an innovative national franchise of over 29 years with welldesigned systems to help support your journey with us.

25 31

Tony Burnette P 0800 25 25 00 E careers@exceed.co.nz W exceed.co.nz

Expense Reduction Analysts

Business & Commercial

$79,500

Disruption could be just what you are looking for! Earn an executive income working from home as part of Expense Reduction Analysts, the cost management franchise voted the world’s Best White Collar Franchise for the 3rd year in a row at the Global Franchise Awards.

26 700+

Denis Stevens P 0-4-566 6615 M 0274 487 089 E dstevens@expensereduction.com W nz.expensereduction.com

Expert Maths Tuition

Leisure & Education

$30,000

Expert Maths Tuition has provided outstanding maths tuition to thousands of students.

7 7

P 0800 628 463 W expertmathstuition.co.nz

Business & Commercial

$196,000

Be the first to bring an Express Employment Professionals franchise to your community. We’re looking for high-energy leaders and relationship-builders who want to make a difference. Use your business acumen to pair people with the jobs of their dreams – all while achieving yours.

New 830+

Mandy Jacobson E franchising@expresspros.com W expressfranchising.com/ANZ

Fibrenew New Zealand

Business & Commercial

$90,000

Home-based, mobile franchise - experts in leather, vinyl and plastic restoration.

10 245+

P 0-3-374 3366

Fifo Capital

Financial Services

$49,500

Provide working capital funding for small businesses.

12 70

P 0-9-302 0949

fit20

Health & Fitness

$150,000

fit20 is a unique and innovative franchise business which operates in the niche market of personal training. Originally from the Netherlands, over 135 studios have been opened across the world since 2009. fit20 is a game changer and we seek people who dare to be different.

1 135+

Catharina Flisijn M 021 026 52819 E info@fit20.co.nz W fit20.co.nz

Fix It Building Services

Home & Building

$5,000

This franchise takes care of everything from building repairs to renovation and additions.

11 11

P 0-4-566 0297

Flex Fitness

Health & Fitness

$300,000$650,000

Flex Fitness is a New Zealand owned and operated 24-hour gym franchise.

27 27

P 0-7-850 5556

Flooring Design

Home & Building

$50,000

Retail flooring shops. Franchisees come from within the industry, such as carpet and vinyl installers, with others from widely varying backgrounds. Full training, excellent systems and great support from a wide supplier base. Centralised systems create efficiencies and as a result, a profitable business model.

21 21

Jeremy Yeoman M 022 602 8482 E opportunities@flooringdesign.co.nz W flooringdesign.co.nz

Business & Commercial

$177,000

FocalPoint Business Coaching is the world’s premier coaching and business skills training organisation. We provide business performance coaching and training to business owners and executives. This is accomplished through training and one-on-one coaching in an environment of continuous learning, positive support and results-driven accountability.

1 200+

Andrew Phillips M 0061 418 500 721 E aphillips@focalpointcoaching.com W focalpointcoaching.co.nz

Retail

$150,000

Need a passion for fashion and the desire to own your own business.

19 19

M 021 934 080

Business & Commercial

$49,000

Commercial property maintenance, refurbishment and projects. Opportunity to build a substantial successful business using proven model. Suit ambitious, customer-focused property professionals, facilities managers, project managers, BDM sales commercial property and building related trades people. Initial and ongoing training provided.

1 1

Daniel Nixon P 0-9-810 8119 M 021 813 778 E daniel.nixon@foundationone.co.nz W foundationone.co.nz

Freedom Companion Driving Services

Home Services

$32,000

Freedom Companion Driving Services provides transport services for those requiring safe, 20 caring transport. With the population of New Zealanders aged 65+ projected to double over the 20 next 25 years there has never been a better time to own a Freedom Drivers franchise.

Julian Smith P 0800 333 499 E franchises@freedomdrivers.co.nz W freedomdrivers.co.nz

Fritz’s Wieners

Food & Beverage

$80,000

Exclusive bratwurst sausages, roller grilled and served in a fresh baguette bun with sauerkraut, 20 onions and condiments. Excellent return on investment. 21

Angie Stenning P 0-3-789 5078 E angie@fritzswieners.co.nz W fritzswieners.co.nz

Generation Homes

Home & Building

P.O.A

We build houses for clients all over New Zealand for a fixed price and on a time guarantee.

14 14

M 0274 908 399

Giggle Entertainment Network

Business & Commercial

$100,000$175,000

Giggle boasts over 1,200 locations with over 1,000,000 people p/w past our screens.

16 16

P 0-6-355 3480

Gloria Jean’s Coffees

Food & Beverage

$300,000$450,000

We’re proud to be an international award-winning company. We attribute our success to our 6 strong network of Master Franchise Partners. Nobody works alone. We provide excellent 330 training, a proven franchise model, along with ongoing support to help their business grow from strength to strength.

Andrew Morgan P 0-9-973 4823 M 022 419 3156 E andrew@ccbs.co.nz W gloriajeanscoffees.nz

Retail

$75,000

Want a business where the equipment does the work and not you? Talk to Gooder Equipment about opening a modern self-service, remotely managed laundromat. With leading brands like Maytag, Primus, Huebsch and Dexter, we have the expertise, equipment and operating systems to make it happen.

3 3

Renier Slabbert P 0800 629 824 M 0275 550 5503 E enquiries@goodequip.co.nz W gooder.co.nz

Green Acres Franchise Group

Home Services

$24,000

Green Acres was founded in 1991 and is proudly kiwi owned and operated. With 30 years’ experience we are one of the longest running NZ-owned franchise systems. We have over 400 franchisees controlling their own future path. Ask about our Big Business model today.

400+ 400+

Jason Hill P 0800 692 643 E jason@greenacres.co.nz W joingreenacres.co.nz

Green Homes NZ

Home & Building

$20,000

Design and build sustainable, high performing and energy efficient homes for Kiwis.

6 50

M 027 255 0000

Guthrie Bowron

Retail

$250,000$300,000

The number one home decorating franchise in New Zealand, specialising in paint, wallpaper, custom-made curtains and blinds, flooring and decorating tools. Franchisees benefit from an established name, a strong support system, central purchasing negotiation and active national advertising campaigns.

45 45

Alan Heatlie P 0-9-306 1040 E alan@guthriebowron.co.nz W guthriebowron.co.nz

Habitual Fix

Food & Beverage

$185,000

Our purpose is to turn the world into fresh food fanatics with healthy food that is not only good for you, it’s food you love to eat. New Zealand’s very own born and bred food franchise. Give Mark a call to find out more!

10 10

Mark Forsyth M 027 442 9531 E mark@habitualfix.com W habitualfix.co.nz

Hachi Hachi

Food & Beverage

$350,000$500,000

New Zealand’s latest success in affordable, fast and fresh Japanese cuisine.

5 5

P 0-3-341 5288

Harrisons Carpet & Flooring

Home & Building

$150,000

Harrisons Carpet & Flooring is one of the most successful franchise businesses in New Zealand and is experiencing very high customer demand across the country. We are looking for passionate people to join our nationwide Carpet & Flooring franchise network.

50 50

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

Harrisons Curtains & Blinds

Home & Building

$45,000 -$70,000

Love fashion, interior design, and have a flair for sales? Own your own business doing what you love, supported by the most trusted franchise network. We are looking for passionate people to join our 20 strong nationwide Curtains & Blinds franchise network.

20 20

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

Harrisons Solar Energy

Home & Building

$20,000 -$60,000

Harrisons Solar Energy is one of the most successful franchise businesses in New Zealand and is experiencing very high customer demand across the country. We are looking for people passionate about sustainability and technical sales to join our nationwide Solar Energy franchise network.

16 16

Dan Harrison P 0800 102 004 M 021 242 4131 E danh@hah.co.nz W harrisons.nz/join-us

HB Laser Skin Clinics

Health & Beauty

$49,000

Join our unique business model, with access to the latest aesthetics industry technology and training.

5 5

M 027 357 6272

FocalPoint Business Coaching

Footloose Shoes Foundation One

Gooder Equipment

E-H

get more information

Food & Beverage

Express Employment Professionals

industry

investment from

page number

company

Franchise and Business Opportunities

Talk to our franchise specialists today on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

Health 2000

FANZ

description

get more information

Health & Beauty

$70,000+

Health 2000 was founded in 1993 and is New Zealand’s largest natural health retailer. The group is made up of members who have a passion and belief in natural health, including naturopaths, homeopaths, herbal specialists and sports therapists – although not a prerequisite to joining.

54 54

Alan Morpeth P 021 655 920 E alanm@health2000.co.nz W health2000.co.nz

Hell

Food & Beverage

$200,000

A brand with attitude that cannot be missed. Our damned fine gourmet menu, coupled with sophisticated systems and support, make this a wicked opportunity. Hell is looking for new franchisees with a passion for our brand and a willingness to learn. Opportunities available nationwide.

73 73

Ben Cumming M 027 364 2431 E franchise@hell.co.nz W hellpizza.com

Hell On Wheels

Food & Beverage

$180,000

Hell Pizza is expanding into small towns with a new mobile franchise model.

3 3

M 027 364 2431

helloworld Travel

Retail

$150,000

helloworld Travel is New Zealand’s fastest growing travel brand. Winners of the NTIA Best 90 Travel Brand 2018, combined with national marketing and service awards, helloworld offers our 360 franchise partners best in market returns and the opportunity to share our passion for travel with your community.

Hemingways, The Pie Shop

Food & Beverage

$250,000 - Joining Hemingways, The Pie Shop means instantly buying into a booming and successful $550,000 family business that is challenging the leading fast-food restaurants at a fraction of the start-up costs. If you value good character and honour, let’s build your wealth together now.

1 1

Andrew Hemingway P 027 295 5556 E hello@thepieshop.co.nz W thepieshop.co.nz

Highmark Homes

Home & Building

$35,000

Highmark Homes was established in the 1960’s and continues to offer quality, yet affordable homes. Building on this success, we are now looking for experienced candidates nationwide. Joining our brand gives you access to proven systems, central office support and our team of designers and quantity surveyors.

6 6

Ryan Hunt P 0-7-574 1956 E ryan@highmarkhomes.co.nz W highmarkhomes.co.nz

Business & Commercial

$60,000

Business training and coaching franchise opportunity, delivering the well-known High Performance programme. Do you have previous management and sales experience, honesty and integrity? Are you willing to learn, personable and presentable, with proven strong relationship and communication skills? Join the High Performance team.

8 8

Frikkie Le Roux P 0-9-215-6525 M 021 110 4738 E frikkie@highperformance.kiwi.nz W highperformance.kiwi.nz

Hire A Hubby

Home & Building

$32,000

New Zealand’s first choice for professional home maintenance projects, building and 60 renovation services. Kiwi-owned Hire A Hubby has built a reputation for being the go-to solution 60 for jobs around the home. Customers trust us with full project management. We offer customer payment convenience with Afterpay.

Jason Hill P 0-9-845 2640 E jason@hireahubby.co.nz W hireahubby.co.nz

Hire A Maid

Home Services

$15,000$35,000

Hire a Maid is an experienced, fully supported and professional provider of high quality home and commercial cleaning services. We are seeking motivated franchise owners who have the drive to provide exceptional services to their clients and be your own boss.

68 68

Lily Lopez P 0800 110 095 E enquire@hire-a-maid.co.nz W hire-a-maid.co.nz/register

Food & Beverage

$300,000

Hudsons has been delivering coffee excellence for over 20 years with cafes across Australia, Singapore and New Zealand. We are seeking passionate franchisees to help us spread our love of coffee nationwide. Training is provided. If you are obsessed about coffee, please contact us.

3 100+

Khushboo Badiyani M 021 786 685 E khushboo.badiyani@hudsonscoffee.co.nz W hudsonscoffee.co.nz

Business & Commercial

$90,825

Simple, effective panels to reduce commercial chilling costs and improve performance.

11 11

P 0800 486 434

High Performance Training and Coaching

Hudsons

industry

number in NZ, globally

company

investment from

Franchise and Business Opportunities page number

H-K

Humitech

Kim Grafton M 021 917 897 E kim.grafton@helloworld.co.nz W helloworld.co.nz/careers

InXpress

Business & Commercial

$29,900

Global logistics and freight sales consulting franchise. InXpress allows you to build a successful and profitable business with the security of one of the world’s largest franchisors of global courier services. Proven business model and training provided. Low risk with a strong return on investment.

3 350+

Ryan Bohm P 0061 450 619 043 E sales.nz@inxpress.com W inxpress.com/nz

Jamaica Blue

Food & Beverage

$280,000$450,000

Bring your enthusiasm, ambition and passion to deliver an exceptional customer experience. Enjoy world-class training with ongoing support and together you have the ingredients of a successful Jamaica Blue franchise partnership. Opportunities nationwide with a brand you are proud to call your own.

8 169

Maree Keane M 027 484 7301 E maree@foodco.co.nz W jamaicablue.co.nz

Jani-King

Business & Commercial

$22,000

Jani-King is known as the world’s number one commercial cleaning franchise company providing full operational sales administration support for franchisees. There has only been one name to turn to for quality and value in the commercial cleaning services - Jani-King, the king of clean.

360 13K+

P 0800 526 454 E reception@janiking.co.nz W janiking.co.nz/franchisees

Jesters Pies

Food & Beverage

$200,000- Jesters Pies are offering new store opportunities on a turnkey basis. We will provide training, 14 $280,000+ ongoing support and the tools required for you to maximise your investment. Seeking 50+ passionate franchise partners prepared to work in the business who are committed to excellent customer service.

Ancelin Colls P 0-9-557 3057 M 021 621 157 E franchisee@jesters-pies.co.nz W jesters-pies.co.nz

Jet Cleaning Services

Business & Commercial

$50,000$120,000

Jet Cleaning Services is one of New Zealand’s leading cleaning companies with specialist commercial cleaning crews throughout the country. Jet Cleaning is looking for highly motivated franchise teams to operate at some of our prestigious customers’ sites across greater Auckland, Hamilton, Wellington and Queenstown.

27 27

Danielle Scott P 0-9-302 1536 E danielles@jetcleaning.co.nz W jetcleaning.co.nz

Jim’s Cleaning

Home Services

$34,000

Specialised home and commercial cleaning businesses for sale across New Zealand.

21 400

M 021 343 445

Jim’s Dog Wash

Home Services

$25,000

Opportunity for dog lovers to make a great income in your own business.

3 69

P 0800 454 654

Jim’s Mowing

Home Services

$20,000

Mowing/gardening franchise opportunity. Want more flexibility to achieve a better work life balance? Seeking self-motivated people who wish to succeed in running their own business. We provide help and assistance every step of the way to help them build successful businesses.

7 3000+

Rod Skelton P 0800 454 654 E chchadmin@jimsmowing.net.nz W jimsmowing.co.nz

Business & Commercial

$60,000

The leading provider of electrical testing and tagging services. Are you ready to be a part of this highly successful brand and create a new future for yourself? Jim’s Test & Tag gives you the training, support and systems you need to succeed.

35 185

Peter Mahon P 0800 454 654 E info@jimstestandtag.co.nz W jimstestandtag.co.nz

Jim’s Trees & Stump Removal

Home Services

$40,000

Become your own boss. Includes full business and systems training.

7 40+

P 0800 454 654

Jones & Co Cleaning, Property & Lifestyle Solutions

Home & Commercial $9,000 Services

Exceptional industry rates & guaranteed income. No cleaning or business experience necessary. Comprehensive training, tools, marketing and resources provided with ongoing support. There is no selling, no invoicing, no collecting of payments, no processing GST returns – we do it all for you!

1 1

Ally Kelleher P 0800 566 352 M 021 939 490 E office@jonesandcoservices.com W jonesandcoservices .com

Jumping Beans International

Leisure & Education

$12,500

Leading edge, fun, early childhood physical activity and skills classes for under 5’s.

4 4

M 021 264 0619

50 50

Fenton Peterken P 0-9-889 8776 E sales@justcabins.co.nz W justcabins.co.nz

Jim’s Test & Tag / Jim’s Fire Safety

Just Cabins

Home & Building

$450,000

Just Cabins provides portable cabins for rent which are just perfect as sleepouts, extra room, portable office, or as storage at your home or business. Long-term cabin rentals provide a passive income, excellent growth and are easily run by one person part-time.

Just Cuts

Health & Beauty

$170,000$270,000

Be your own boss and get all the support you need. You don’t have to be a hairdresser to own 24 a Just Cuts, but you do need a passion for people and the ability to follow a proven system that 205 has worked for over 29 years.

Zenardia Anderberg P 0800 100 114 E bdm@justcuts.com W justcuts.co.nz

Just Kidz Educare

Leisure & Education

$600,000

Just Kidz is a leading early childhood education brand dedicated to providing high-quality pre-school education and care. Franchise options available for people with passion and commitment to supporting families’ educational and care needs. Offering a vibrant, social, rewarding business within your community.

Vanessa Henry M 021 204 3410 E vanessa@justkidz.co.nz W justkidz.co.nz

Kelly Club

Leisure & Education

$35,000

We offer you an opportunity to own your own business and make a real difference in children’s 48 lives. Running before and after-school care, and holiday programmes kids just love. Our simple 63 franchise model is easy to understand and we provide full training and support.

Paul Jamieson P 0-9-427 9377 M 021 409 241 E paul@kellyclub.co.nz W kellyclub.co.nz

Kelly Sports

Leisure & Education

$40,000

Giving kids a sporting chance. In-school curriculum, after school academy programmes, school sports days. Education outside of the classroom. Before and after-school care holiday programmes. We are looking for people who have a passion for kids and sport.

36 67

Paul Jamieson P 0-9-427 9377 M 021 409 241 E paul@kellysports.co.nz W kellysports.co.nz

Kinetic Electrical

Home & Building

P.O.A

Professionally planned franchise system, fully documented to help you work smarter not harder to reach full potential of your company’s experience and expertise. Kinetic Electrical is a franchise for owners of existing electrical contracting companies with a passion to grow their business.

25 25

Vicki Bambry M 0274 852 010 E vicki@kinetic-electric.co.nz W kinetic-electric.co.nz

Kitchen Studio

Home & Building

$150,000

New Zealand’s kitchen design specialists. Designing and installing custom-made kitchens throughout New Zealand since 1984. Enquire now for details of what location may suit. Join a motivated, professional, well established franchise network.

16 16

Simon Harkness P 0-9-815 3000 E simon@kitchenstudio.co.nz W kitchenstudio.co.nz

Kitset Assembly

Home Services

$60,000

Kitset assembly is our business and demand for the service is extremely high.

16 178

P 0508 454 873

7 7

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

FANZ

description

number in NZ, globally

industry

investment from

page number

company

Franchise and Business Opportunities

K-M

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Kiwikrane

Leisure

$50,000

New Zealand’s crane amusement machine franchise. These stand-alone machines contain 51 soft-toys, chocolate and jewellery. Franchisees enjoy part-time, flexible work and operate 163 machines in an exclusive territory. The Kiwikrane franchise also provides advice on how best to locate and operate machines successfully.

Thomas Felton P 0-9-846 2800 E thomas@kiwikrane.co.nz W kiwikrane.co.nz

Kowhai Roof Coatings

Home & Building

$20,000

The Kowhai guys have been restoring and recoating roofs in most regions of NZ since the 1980’s. We have a proven and exclusive Kowhai coating system. Experience in roofing or coating systems required. Limited number of areas available now for suitable candidates.

19 19

P 0-9-636 1357 E info@kowhairoofs.co.nz W kowhairoofs.co.nz

La Porchetta

Food & Beverage

$400,000

Join the largest Italian restaurant chain in Australia and New Zealand. You will love taking part in serving our guests quality Italian food, to order, using fresh ingredients. We are looking for passionate individuals with a strong work ethic and drive to join our family.

5 46

Brendan Flanagan P 0061 3 9460 6700 E franchising@laporchetta.co.nz W laporchetta.co.nz

Landmark Homes

Home & Building

P.O.A

Landmark Homes is recognised as an industry leader in top quality, new home design and construction. We are searching for highly driven and motivated people (preferably with building industry knowledge) to join our growing franchise network throughout New Zealand.

14 14

Steve Bunyan P 0-7-578 2295 E info@landmarkhomes.co.nz W landmarkhomes.co.nz

Laser Clinics New Zealand

Fitness, Health & Beauty

$375,000

Partner with an award-winning franchise. Laser Clinics New Zealand are proud to be the global leaders in our industry, providing laser hair removal, cosmetic injectables, skin and body treatments at affordable prices. With a unique 50/50 business model, we are in this together!

16 165

Fiona Harcourt M 00614 0030 3272 E franchising@laserclinicsnewzealand.co.nz W laserclinicsnewzealand.co.nz

Laser Plumbing & Electrical

Home & Building

P.O.A

Our multi award-winning Laser Electrical and Plumbing groups have experienced phenomenal growth over the last 10 years. Laser group’s market leadership position has been earned through innovation, planning, use of quality systems and attention to providing the highest levels of customer service.

56 150+

Oliver Wright M 027 302 0502 E support @lasergroup.co.nz W laserelectrical.co.nz

Home & Building

$150,000

Latitude Homes is expanding and experiencing constant year-on-year growth. If you value the support of a great team, and are looking for a business opportunity that puts you in control of your future with proven financial rewards, we would love to hear from you.

11 11

Marc Hunter M 021 614 360 E marc@latitudehomes.co.nz W latitudehomes.co.nz

LawnFix

Home Services

$75,000

Lawn specialist service that offers the full lawn package.

5 5

M 021 191 1214

Lawn Rite

Home & Commercial $15,000$65,000

Join the professionals taking care of residential and commercial lawns and gardens.

19 19

P 0800 101 216

LCF Fun Languages NZ

Leisure & Education

$2,000

We offer language clubs for children in childcare centres and schools.

7 5000+

P 027 717 1284

Life Maid Easy

Home Services

$30,000$50,000

Are you looking to secure a guaranteed income and grow with a vibrant company? This is your opportunity to run your own business and be part of one of New Zealand’s fastest-growing residential cleaning companies. Visit our website for more information.

2 2

Grace Lao P 0-9-909 6560 M 021 372 766 E grace@lifemaideasy.co.nz W lifemaideasy.co.nz

Retail

$300,000

Liquorland is New Zealand’s premium liquor franchise with over 130 stores nationwide. If you are a customer-focussed retailer with a passion for our industry, now is the time to join us.

130 130

Dave Yurak P 0-9-621 0350 M 027 457 2210 E enquiry@liquorland.co.nz W liquorland.co.nz

LJS Seafood Restaurants

Food & Beverage

$190,000$230,000

The largest NZ fast-food chain of fish and chips and associated seafood stores.

13 13

Ben Frewin P 0-9-530 8090 E ben@ljs.co.nz W ljs.co.nz

Lone Star

Food & Beverage

$400,000$700,000

Lone Star is New Zealand’s largest restaurant & bar concept.

26 26

P 0-3-374 3208

Mad Butcher

Food & Beverage

$350,000$450,000

One of New Zealand’s best-known home grown franchises, trading since 1971.

36 38

M 021 725 458

Maintain To Profit

Home & Building

$59,000

Maintain To Profit is New Zealand’s leading property renovation and maintenance business. It is primarily a sales and project management licence business opportunity. A passion for renovating, property or trade background are advantageous. Contact us for your next business or career move with unlimited potential.

11 11

Mark Trafford P 0-9-929 4546 M 0275 736 688 E mark@mtp.co.nz W maintaintoprofit.co.nz

Food & Beverage

$250,000$390,000

Build a life full of ‘Joie de Vivre’ with a Maison De Crêpe franchise. Locations being awarded now to suitable candidates. Unique French inspired café/restaurant serving French-styled music, food and drinks in stunning settings and ambience. With low cost, high profit product model.

1 1

Sheena Hemens M 027 465 0101 E sheena@maisondecrepes.co.nz W maisondecrepes.co.nz

Majestic

Food & Beverage

$250,000 - Majestic is a premium boutique café brand creating exceptional experiences for locals across $450,000 New Zealand. With a unique point of difference and a vast range of products available, take advantage of a brand that is bringing something fresh to the industry in so many ways.

9 9

Chris Cox P 0-3-423 9760 M 021 521 669 E chris@majesticteabar.com W majesticteabar.com

McDonald’s

Food & Beverage

$1.5m

Seeking highly qualified applicants to apply for our 12-month franchisee training programme.

170 38000

P 0-9-539 4300

MeloYelo E-Bikes

Retail

$13,500+

MeloYelo has established a work-from-home distribution channel for selling and servicing e-bikes.

18 18

M 021 728 875

Meticulous Home Services

Home Services

$13,000

Full range of internal and external cleaning services. Exclusive territory for franchisees.

35 35

M 021 956 107

Mexicali Fresh

Food & Beverage

$375,000

Mexicali Fresh has led the Mexican evolution in NZ since 2005. With giant American-style burritos and Mexican beer in a colourful, casual atmosphere. We are recruiting energetic, enthusiastic franchisees with a passion for great food and excellent customer service for our turn-key restaurants.

14 14

Brittany Jackson P 0-9-973 4559 E franchising@mrhltd.com W mariposa.nz

Mexico

Food & Beverage

P.O.A.

Mexico is a well-established, strong and well-loved Mexican restaurant group.

12 12

P 0-9-520 1044 E hola@mexico.net.nz

Auto Services

$100,000

Midas – New Zealand’s home of peace of mind motoring. Midas is an internationally recognised automotive repair and servicing franchise. We are looking for franchisees who are ‘drivers’ and truly love helping people. Automotive experience an advantage but not necessary.

12 2000+

Jason Wilson P 0-9-415 0235 M 021 955 969 E franchise@midasnz.co.nz W midasnz.co.nz/franchise-info

Mike Pero Mortgages

Financial Services

$20,000

Our franchisees work in partnership with the franchisor to build a rewarding business.

42 42

P 0800 500 123

Mike Pero Real Estate

Real Estate

$65,000

Mike Pero Real Estate is a home-grown New Zealand company that takes great pride in delivering the highest level of customer service possible to its clients. 20 years’ experience helping homebuyers with their home loans. We now provide full real estate services with lower fees.

Milestone Homes

Home & Building

P.O.A

Milestone Homes delivers a proven and smart franchisee package nationwide. and smart franchisee package nationwide.

New New

M 027 220 1377

Mini-Tankers

Business & Commercial

$75,000$150,000

The only on-site diesel refuelling franchise in New Zealand.

70 70

P 0-9-622 2671

Mister Minit

Retail

P.O.A

Mister Minit is a shoe repair, key cutting and engraving business franchise specialising in corporate giftware solutions. Franchises are currently open to existing Mister Minit team members who are fully trained in the business. Franchise opportunities will be available in the future for outside recruitment.

37 238

Maria Walton P 0061 2 9521 9100 E maria.walton@minit.com.au W minit.com.au

Home & Building

$300,000

New Zealand’s premier portable room hire business providing recurring weekly income with limited labour input. Great extra retirement income and/or an opportunity to buy into an essential services business ripe for expansion, which provides you an immediate financial return via a proven business system.

New New

Gordon Green P 0800 46 49 46 M 0277 46 49 46 E gordon.green@mizin.nz W mizin.nz

Auto Services

$10,000$39,000

Mobile grooming and detailing service providing professional, environmentally friendly valet services.

17 17

P 0800 803 737

Latitude Homes

Liquorland

Maison de Crêpe

Midas

Mizin

Mobile Hand Car & Marine Grooming

Mike Pero P 0-3-365 9007 E mike@pero.co.nz W mikepero.com

Find out how our experience can help your franchise succeed, on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

Franchise and Business Opportunities Financial Services

$50,000

A team of home-based chartered accountants who utilise technology to provide pragmatic accounting solutions to small business owners. Enjoy the support of working with like-minded colleagues with the best tried and tested systems for operating a public practice business.

3 3

Cassandra Park P 0800 638 7427 M 0274 544 255 E cass@moneymetrics.co.nz W moneymetrics.co.nz

Mr Green

Home Services

$20,000

Franchises available in lawn mowing and gardening, commercial and home cleaning, handyman services. Founded in New Zealand in 1992 and still New Zealand owned. Weekly earnings in excess of $2000pw. Low royalties. Many franchisees have been with Mr Green for over 20 years.

200 200

Mark McIlroy P 0800 MRGREEN M 021 196 2196 E mark@mrgreen.co.nz W mrgreen.co.nz

Mr Rental

Home & Building

$600,000

Make the sale once and get paid over and over again.

17 89

P 0061 7 3622 2888

Mr Whippy

Food & Beverage

$50,000

Mr Whippy is looking for new owner/operators nationwide.

40 40

P 0800 494 4779

MTF Finance

Financial Services

$250,000

MTF Finance are looking for hardworking people with lending and business management 47 experience to join our nationwide team of franchisees operating from Whangarei to Invercargill. 47 Using MTF Finance’s system to market, approve and originate loans, you’ll manage your loan book using our web-based management system.

Food & Beverage

$250,000 - Build a life you love with Muffin Break! Benefit from the comprehensive training and support $400,000 from a reliable and trusted franchisor, growing businesses in NZ for more than 25 years. Muffin Break is expanding and we seek enthusiastic and customer-focussed franchisees throughout the country.

34 271

Maree Keane M 027 484 7301 E maree@foodco.co.nz W muffinbreak.co.nz

My After School Headquarters (MASH)

Leisure & Education

$30,000$35,000

Make a difference in children’s lives today with our out-of-school programmes.

28 28

P 0-3-366 9408

MYGuy

Home & Building

$41,000

Property maintenance company with a focus on quality workmanship, exceptional customer service and a healthy work/life balance – no business experience required, full training and ongoing support offered.

1 1

Leon Allen M 0275 058 236 E info@myguy.co.nz W myguy.co.nz

Narellan Pools

Home & Building

$50,000

Looking for highly talented and passionate people hungry for success.

19 80

P 0-7-846 8761

Navigation Homes

Home & Building

$100,000$350,000

Profitable house-building franchise. Proven systems, support and the best national supply prices.

12 12

M 021 477 506

Nettl

Business & Commercial

P.O.A

Nettl is an online communications and web studio franchise from the UK.

5 150

M 021 820 474

New York Deli

Food & Beverage

$350,000

New York Deli is a superior, licensed, sandwich outlet.

4 4

M 027 583 1601

New Zealand Natural Ice Cream

Food & Beverage

$250,000

New Zealand Natural Ice Cream is a global franchise network based out of Auckland, New Zealand. It operates as the franchisor of the New Zealand Natural ice cream, frozen yoghurt, smoothie and juice parlours. Level of investment depending on store location and turnover history.

13 500+

David Foreman P 0-9-274 6168 E davidf@icecream.co.nz W icecream.co.nz

Night ’n Day Foodstores

Retail

$300,000

The Night ‘n Day Foodstore franchise, NZ’s leading convenience store chain offers group buying, uniformed image, full staff training, assistance in shop layouts and designs, profit reports, assistance with staff rosters, group advertising and full accounting facilities. New sites and conversion of existing businesses welcomed.

54 54

Nicky Gibbs M 027 4737 919 E franchise@nightnday.co.nz W http://nightnday.co.nz

Novus

Auto Services

P.O.A

Auto glass opportunity offers a proven business model with a nationally recognised brand.

58 2100

M 021 228 7395

Education

$70,000

Are you passionate about teaching but have had enough of the long hours and extra paperwork? A proven after-school tuition provider delivering exceptional results, is looking for education experts to join our expanding franchise network.

27 66

Jo Powell P 0-9-522 0800 E franchising@numberworks.com W numberworks.com

NZ House Surveys

Home & Building

$26,000$39,000

Reputable, trusted house inspection business. Quality pre-purchase surveys and multiple income streams.

7 7

P 0-6-354 9194

NZA Apprenticeships

Home & Building

$75,000

Recruit, employ, place and mentor apprentices in the building and construction sector.

4 4

M 021 247 4799

Oil Change Kings

Auto Services

$150,000$300,000

Provide full professional training, mentoring on all aspects of the fast oil change industry.

2 2

P 021 909 941

Oil Changers

Auto Services

$150,000$250,000

Oil Changers provide the convenience of drive-through vehicle servicing. No previous experience required.

14 14

P 0-3-343 6080

Oporto New Zealand

Food & Beverage

$350,000

Oporto chicken and burgers are big on taste and even bigger on value. With 20+ years in Australia and close to 15 years in New Zealand we have a proven franchise model. Seeking committed, energetic, entrepreneurs wanting to establish a long-term business with a strong brand.

7 160

Lawrence Pereira P 0508 676 786 E info@oporto.co.nz W oporto.co.nz

OPSM

Retail

P.O.A

You don’t need to be an optometrist to enjoy the amazing financial and professional rewards of running your own optical business, you just need strong business acumen and the ability to motivate and manage a sales team.

Business & Commercial

$25,000

Build your own portfolio of clients whilst working alongside a highly experienced consulting team.

20 20

P 0-9-215 7186

Retail

$160,000

Pack & Send move and handle local and international freight through a network of retail stores with a professional custom packaging service. A one-stop shop for retail and business customers. We are looking to grant franchises to those who are prepared to embrace our ‘no limits’ culture.

17 140+

Matthew Everest P 0-3-982 7252 M 021 799 783 E matthew.everest@packsend.co.nz W packsend.co.nz

Palmers

Retail

$1,000,000

New Zealand’s largest garden centre chain. Metropolitan and provincial opportunities. Growth market.

18 18

P 021 483 500

Paper Plus

Retail

$400,000

The largest stationery and books franchise system in Australasia. Committed to remaining a vibrant and integral part of the New Zealand retail scene. Grown to over 120 member stores nationwide with a combined sales turnover approaching $125 million a year and it’s still growing.

111 111

Richard Lambden P 0-9-261 0871 E operations@paperplusgroup.co.nz W paperplus.co.nz

Para Rubber

Retail

$150,000$250,000

Iconic New Zealand retailer dominating the market in sales of foam, foam mattresses, rubber, mats, and Para pools. Looking for energetic people serious about customer service and looking to build a successful business through determination. Opportunities available in South Auckland, Hawkes Bay and Dunedin.

11 11

Vaughan Moss P 0-9-532 8794 M 021 921 976 E vmoss@pararubber.co.nz W pararubber.co.nz

Business & Commercial

$30,000

A Paramount Services franchise is a safe and affordable way to own your own business. When you become a franchisee we will provide you with enough cleaning contracts to support a stand-alone franchise business. Established in 1979, Paramount Services has 160+ franchisees servicing 2,000 clients.

160+ 160+

Bill Wu P 0-9-376 7850 M 027 588 3126 E bwu@paraserve.com W paraserve.co.nz

Auto Services

$35,000

Mobile car grooming business servicing private and corporate clients. Franchisees need to be well organised and prepared to work hard. You will be trained by Paramount in how to clean a car efficiently and effectively, and how to run your own business.

1+ 1+

Stella Blake P 0-9-376 7850 M 021 912 615 E sblake@paraserve.com W paraserve.co.nz

Leisure & Transport

$20,000$70,000

Offering the best value-for-money car hire in New Zealand for over 30 years.

11 11

M 027 257 4500

Business & Commercial

$195,000

New mobile workplace health monitoring franchise. Mobile clinics providing lung function, hearing, hand, arm, vibration and occupational vision testing on site at workplaces. Operating with a high standard of ethics is important for us, so naturally we will be seeking franchisees who share our values.

New New

Ian Kebbell P 0800 50 80 30 M 021 629 626 E office@peoplecare.co.nz W peoplecare.co.nz

Pets In The City

Other

$400,000+ Seeking franchise partners passionate about pets and people.

2 2

M 021 508 807

Pform

Leisure & Education

$50,000

A performing arts education business running quality classes and productions for 25+ years.

4 4

M 021 990 705

PinkFit

Home & Building

$30,000

Licensees work with merchant partners to provide a total insulation service to new home builders and retrofit insulation to existing homes. Licensees generally operate this business from home, employing their own staff, and operating their own vehicles. This enhances potential returns to licensees.

19 19

Alison Roberts P 0-9-525 9563 E alison.roberts@pinkbatts.co.nz W pinkfit.co.nz

Auto Services

$100,000

The largest automotive service franchise in New Zealand. Pit Stop is an automotive service and repair franchise which specialises in vehicle servicing, brakes, exhausts, suspension, WOF checks and general auto repair.

45 45

Les Seiler P 0-9-634 3666 E less@pitstop.co.nz W pitstop.co.nz

Food & Beverage

$300,000$500,000

If you thought you missed the sub-sandwich boat, the international challenger is now here.

100+ 534

M 021 355 880

Muffin Break

NumberWorks’n Words

Oxygen8 Consulting Pack & Send New Zealand

Paramount Services

32 33

Paramount Vehicle Grooming Pegasus Rental Cars PeopleCare

Pit Stop

Pita Pit

description

FANZ

Money Metrics

company

number in NZ, globally

industry

investment from

page number

M-P

get more information

Andrew Fergusson M 021 881 110 E andrew.fergusson@mtf.co.nz W mtf.co.nz

Rachna Singh E rachna.singh@luxottica.com.au W opsm.co.nz/franchises

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

Food & Beverage

$550,000$600,000

This is your opportunity to become part of a successful international brand, partnering with the expertise of Restaurant Brands here in New Zealand and the Yum brand worldwide.

Platinum Homes

Home & Building

Podium Podiatry & Footwear Poolwerx

Pizza Hut

industry

FANZ

description

company

number in NZ, globally

investment from

page number

Franchise and Business Opportunities

P-S

get more information

105 1000+

Mike Connell P 0-9-525 8700 M 027 282 6713 E mike.connell@rbd.co.nz W pizzahut.co.nz

$100,000 - Seeking people ideally from a construction or sales background. $250,000

17 17

M 021 535 031

Retail

$275,000

Recognised and respected as New Zealand’s leading provider of podiatry and footwear solutions.

3 3

P 021 530 830

Retail

$79,800

Award-winning opportunity. Well known for its creation of the world’s first structured career path 4 in franchising enabling franchisees the opportunity to grow within a single marketing area or 250+ develop a million dollar business with multiple vehicles, retail stores and marketing areas.

Mike Geddes P 0800 888 031 E joinourteam@poolwerx.com.au W poolwerx.co.nz

Poppies Books

Retail

$190,000$250,000

Poppies Bookstore are seeking warm and friendly individuals who love to share their passion for books with readers of all ages. Ongoing support provided for this lifestyle business. We are currently offering established business opportunities in Havelock North and New Plymouth.

4 4

Tony Moores M 021 828 818 E tony@poppiesbooks.co.nz W poppiesbooks.co.nz

Premier Pawnbrokers

Financial Services

$250,000

Premier Pawnbrokers offer discreet financial services for professional people. Looking for franchisees with a head for business and numbers. Low overheads, few staff, full training and coaching, plus sophisticated, but easy to use, software that helps you maximise your return on investment.

3 3

Kevin Garner P 021 248 1735 E kevin@premierpawnbrokers.co.nz W premierpawnbrokers.co.nz

Business & Commercial

$30,000$60,000

Prestige Home Groomers is a New Zealand-owned company. We are a cleaning business with a difference. We predominately clean only new premises cutting out the dirty work. The worst mess you will have to deal with is sawdust shavings and dusty windows.

8 8

Kim Buttery P 0-7-543 2090 E kim@homegroomers.co.nz W homegroomers.co.nz

Business & Commercial

$27,000

A recognised leader across New Zealand in providing world best practice business 40+ management advice to SME business. An opportunity to join the professionals. We are a family 40+ of over forty business specialists, providing expertise in management and leadership internally from our base here in New Zealand.

Paula Campbell P 027 588 0576 E paula.campbell@primestrategies.co.nz W primestrategies.co.nz

ProGroup Franchise

Home & Building

$39,950

Franchise opportunities offering five property transformation brands. GroutPro (tile maintenance and restoration), Deck & Fence Pro (outdoor timber maintenance and restoration), Garage Carpet Pro (garage transformations), Prep & Paint Pro (trade painting project management) and Grass Pro (artificial grass installation). Fantastic systems and support.

65 65

Duane Moul M 022 477 6477 E duane.m@theprogroup.co.nz W theprogroup.co.nz

Property InDepth

Home & Building

P.O.A.

Residential valuation franchise, customised technology, fantastic business systems, awesome nationwide team.

25 25

M 021 477 673

Property Service Franchise Systems

Home & Building

$16,500

Commercial cleaning business. Wide range of property services. Waikato based business with opportunities in Hamilton city, Cambridge, Te Kuiti and Te Awamutu. Basic package starts at $16,500 +gst. Enquiries welcome.

19 19

Michael Parton P 0-7-847 2737 E michael@psu.co.nz W psu.co.nz/franchisee

Propertyscouts Property Management

Business & Commercial

$20,000

Propertyscouts is 100% dedicated to end-to-end property management. With our first franchise 12 launched in March 2016, we now have operations up and running nationwide. There are still 12 opportunities available in many locations throughout New Zealand.

Milton Weir M 027 222 7209 E franchises@propertyscouts.co.nz W propertyscouts.co.nz

Food & Beverage

$89,000$195,000

NZ’s leading supplier of workplace refreshment vending. Home-based, profitable franchise offering a range of NZ’s biggest names and own brand snacks and drinks. Earn a great hourly rate with no office, no boss and no overheads. New and established businesses available.

70+ 70+

Philip Horrocks P 0800 661 663 M 027 495 5965 E philip@provender.co.nz W provender.co.nz

Home & Building

$25,000

Provista Balustrade Systems are New Zealand’s leading independent balustrade and pool fencing specialist.

18 18

M 0275 961 264

Business & Commercial

$18,500

Specialist residential property management. Lucrative business model with coaching and training. Be the best property manager in your region with significant points of difference. Be a part of the award-winning Pukeko team.

21 21

David Pearse M 0274 809 534 E info@pukekorentalmanagers.co.nz W pukekorentalmanagers.co.nz

Quest Serviced Apartments

Business & Commercial

$150,000$600,000

Quest Serviced Apartments is the market leading franchise in accommodation for primarily corporate extended stay travellers. Franchisees benefit from a high level of brand awareness, full training, and ongoing support. The Quest franchise also provide franchisees with computer systems and manuals which cover business plans.

33 150

Adrian Turner P 0-9-366 9680 E aturner@questapartments.co.nz W questapartments.co.nz

Quinovic Property Management

Business & Commercial

$50,000

NZ’s preferred national residential property management service since 1988.

29 29

Jess Moore P 0-4-801 7880 E jess@quinovic.com W quinovic.co.nz

RaD Car Hire

Leisure & Transport

$25,000$250,000

Locally owned franchises providing car hire services nationwide since 1987.

23 29

M 027 257 4500

Rainaway Spouting on the Spot

Home & Building

$45,000

A re-spouting service franchise for new and existing homes and commercial buildings. 10 Spouting on the Spot is the perfect franchise opportunity for franchisees who want to keep their 10 hands on the tools. Become a Rainaway Spouting-on-the-Spot franchisee today.

P 0-9-265 2147 E info@rainaway.co.nz W spoutingonthespot.co.nz

RE/MAX

Business & Commercial

$20,000

RE/MAX New Zealand currently have franchise opportunities available. Contact us today.

25 7000+

P 0-9-393 7000

Realsure The House Inspectors

Home & Building

$35,000

The only ISO9001 registered, industry assessed brand providing Standard-compliant property reports.

7 7

P 0508 732 578

realtyRETURNS The Property Improvers

Home & Building

$55,000

Renovation agency specialising in arranging and managing residential renovation projects.

4 4

M 021 919 844

Red LBP

Home & Building

$49,000

Red LBP is a property inspection franchise offering quick-turnaround, comprehensive reports using an online booking system and a report-building software. Minimal computer experience needed, building experience compulsory. Family-friendly, highly supported, a great way to use a builder’s knowledge without early mornings and bung backs.

11 11

Matt Jull P 0800113191 E sales@redinspect.co.nz W redlbp.co.nz

Restore Rite

Home & Building

$35,000$50,000

Oxidised aluminium joinery and garage door restoration at a fraction of replacement cost.

5 5

P 0800 101 216

Robert Harris Coffee Roasters

Food & Beverage

$450,000

Robert Harris Coffee Roasters operates New Zealand’s best-known and largest chain of retail café franchises. Proven success in cities and provincial centres nationwide. We look for team players with high standards in presentation who have customer service experience plus the ability to work with people.

45 45

Rod De Lisle P 0800 426 333 E rodd@robertharriscafe.co.nz W robertharriscafe.co.nz

Health & Beauty

$100,000

Rodney Wayne is the largest hairdressing franchise in New Zealand. You do not have to be a hairdresser but strong people skills combined with an excellent customer focus and management expertise are all critical elements that make a successful Rodney Wayne franchisee.

51+ 51+

Julie Evans P 0-9-358 4644 E admin@rodneywayne.co.nz W rodneywayne.co.nz

Rugbytots NZ

Leisure & Education

$7,500

Rugbytots is the world’s favourite rugby play programme for 2 - 7 year olds.

7 50+

M 021 878 335

Saddlery Warehouse

Retail

$300,000$460,000

Leading equestrian retailer. Supplying all the items needed for horse and rider.

7 7

P 0-9-970 1058

Scratchpad

Leisure & Education

$120,000

Scratchpad is a new technology learning centre with the goal to help youngsters love, use, and create opportunities with technology including coding, robotics and 3D design and printing. We are expanding, and looking for future-focused people with a passion for technology to run their own Scratchpad centre.

4 4

Vijesh Nangia P 0-9-216 9400 M 021 431 930 E franchise@scratchpad.co.nz W scratchpad.co.nz/franchise

Seal-A-Fridge

Home Services

$30,000$50,000

The market leader in the replacement of commercial and domestic refrigeration seals.

4 31

P 0061 4 0847 1950

Select Home Services

Home Services

$13,000

Select Home Services offers you the opportunity to be your own boss.

160+ 290+

P 0-9-278 4930

Prestige Home Groomers Prime Strategies Group

Provender NZ

Provista Balustrade Systems Pukeko Rental Managers

Rodney Wayne

We tailor financial solutions to fit your franchise. Get in touch on 0800 177 007.

Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

description

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Shake Out

Food & Beverage

$400,000

Shake Out is a brand proudly developed in-house by the team behind BurgerFuel. Shake Out serves up a simple, yet premium fast food solution, combining quality ingredients and frictionless technology. Shake Out are looking for new franchisees to become part of their successful network.

New New

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W shakeout.co

Shed Boss

Home & Building

$95,000

Shed Boss are suppliers of high quality steel frame buildings.

10 37

P 0-7-579 1525

Shingle Inn Café

Food & Beverage

$290,000$450,000

Shingle Inn Café is a world-class café franchise now available in New Zealand.

1 40

P 0800 345 686

Shoe Clinic

Retail

$200,000$250,000

Shoe Clinic is NZ’s leading sports footwear retail store. Proven system.

19 19

M 0274 462 997

ShowerFix

Home & Building

$50,000

Manage your own bathroom maintenance business specialising in fixing leaky showers. Tried and tested model. Initial training and ongoing suppport provided. Good margins and low overheads. Would suit plumbers, builders, or a skilled handyman. Locations available throughout New Zealand.

3 3

David Howe M 0274 820 667 E david@showerfix.co.nz W showerfix.co.nz

Sierra Boutique Café

Food & Beverage

$250,000$450,000

Network of premium cafés specialising in gourmet coffee and freshly prepared food.

32 32

P 0-9-451 9102

Signature Homes

Home & Building

$150,000

Winner of the 2016 FANZ Supreme Franchise System award, we have 34 years’ experience building homes for Kiwis from 11 franchises supported by a National Office. If you have building or construction management experience and are looking for your next opportunity please contact our CEO.

11 11

Paul Bull P 0-9-415 2468 E paulbull@signature.co.nz W signature.co.nz

sKids

Leisure & Education

$45,000

Out of school care. Established 1996. Now in 100+ schools. Before school, after school and holiday programmes for primary school children. Would suit people who are looking for a change in lifestyle and who enjoy the company of children.

170 170

Chris Bartels P 0-9-576 6602 M 021 974 221 E chris@skids.co.nz W skids.co.nz

Skyhooks NZ 4x4 Minicranes

Home & Building

$125,000

We’re seeking down-to-earth practical individuals with common sense. Training and support provided.

3 3

M 021 248 3111

Home & Building

$120,000

The synthetic grass industry is growing exponentially and the SmartGrass brand is at the forefront. Be your own boss and in total control of your financial future. We’ll support you to grow a solid, profitable business and you’ll never be caught short of work.

2 2

Jack Kennedy P 0800 887 369 M 027 822 9006 E jack@smartgrass.co.nz W smartgrass.co.nz

Smith’s Sports Shoes

Retail

$200,000

Smith’s Sports Shoes’ biggest strength is the relationship between franchisor, franchisee and suppliers. What you can expect from the Smith’s team includes integrity, fun, and profitability. We focus on team building and provide support and training. Seeking people with vision, great attitude and communication skills.

15 15

Chris Smith M 021 733 981 E chrismsmith@xtra.co.nz W smithssportsshoes.co.nz

Snap-on Tools

Auto Services

$52,000

A unique opportunity to own your own business, built on a sound foundation of almost 90 years 14 of experience. Snap-on franchisees are independent business people, controlling all aspects of 5000 their franchise and working flexible hours as needed to accomplish their personal goals.

Stacey Gilbert P 0800 762 766 E sota.franchise@snapon.com W snapontools.com.au

Snap Fitness

Health & Fitness

$450,000

Internationally recognized brand that proves innovation is the key to brand agility.

56 2000+

M 0061 435 841 811

Spagalimis Italian Pizzeria

Food & Beverage

$50,000$250,000

Pizza, pasta, salad and dessert in a contemporary dining environment. Conversions welcome.

5 5

M 027 465 4986

Specsavers

Retail

$10,000$400,000

Specsavers New Zealand are leading optometrists and eye-care specialists.

52 1700+

Brendan Thompson P 0-9-475 0250 E brendan.thompson@specsavers.com W specsavers.com.au

SmartGrass

14 15

Speed Queen Laundry Services

42 43

Retail

$75,000+

Enjoy true passive income with a Speed Queen self-serve laundromat. With our turn-key service, you’ll be up and running in your own profitable business in no time, backed by the worlds’ oldest and largest manufacturer of commercial laundry equipment.

100+ 1m+

Royce Little P 0800 77 33 37 E sales@speedqueen.co.nz W speedqueen.co.nz

Speedy Signs

Business & Commercial

$150,000

New Zealand’s largest signs and graphics network use the latest technology in an exciting industry with huge opportunity. Proven systems and sound business practices with a focus on high quality and excellent service set us apart in the signage market. No prior experience required.

25 850

Sarah Archibald P 0-9-577 4223 M 021 479 123 E fnz@businessfranchise.co.nz W businessfranchise.co.nz

Business & Commercial

$38,000

A professional exterior building washing service for homes and businesses.

4 4

P 0800 881 123

Retail

$400,000

Stihl Shop is a nationwide network of independent, locally owned specialist outdoor power equipment retailers. Every Stihl Shop is operated by friendly approachable people who are passionate about outdoor power equipment. Full training and on-going support. Sites with real growth potential available across NZ.

69 69

Darryl Perkins P 0800 864 264 M 021 543 576 E careers@stihlshop.co.nz W stihlshop.co.nz

Stirling Sports

Retail

$340,000

We play to win by delivering world-class retail experiences, inspired by sport, executed with style. Stirling Sports will provide all the training and support to build and sustain your business. Opportunities available throughout New Zealand. Retail experience is an advantage but not essential.

55 55

Geoff Young M 022 417 3127 E geoff.young@stirlingsports.co.nz W stirlingsports.co.nz

Stonewood Homes NZ

Home & Building

POA

We are now expanding and seeking builders and construction entrepreneurs throughout the regions.

19 19

M 021 595 582

Storage Box

Retail

$150,000

The preferred home and office organisation specialists providing solutions to New Zealand customers.

20 20

P 0-9-271 1025

Streetwise Coffee

Food & Beverage

$155,000

Every day thousands of coffee lovers buy a Streetwise coffee. Our designer coffee outlets have 25 become symbols of coffee perfection. We’re seeking people nationwide who love the thought 25 of selling fantastic coffees to appreciative customers. Site selection assistance, training and support is given.

Donna Ferrall M 027 552 2055 E donna@streetwisecoffee.co.nz W streetwisecoffee.co.nz

Stroud Homes

Home & Building

$95,000

Are you a highly motivated, licensed builder who is looking for a fresh approach to building new homes for your customers? We’re looking for builders like you to join the industry-leading Stroud Homes team as franchisees.

6 36

Mark Harris M 027 606 0063 E mark.harris@stroudhomes.co.nz W stroudhomes.co.nz

Subway

Food & Beverage

$250,000

The world’s largest quick service submarine sandwich and salad franchise.

266 46K+

W subway.co.nz/about-us/own-a-franchise

Super Liquor

Retail

$200,000

With 130+ branded stores throughout the country, we are represented in many local communities, delivering to them real value and true convenience. We are New Zealand’s most trusted liquor brand offering market leading terms of trade and innovative national advertising and marketing programmes.

120 120

P 0-9-523 4064 E enquiries@superliquor.co.nz W superliquor.co.nz

Super Shuttle

Business & Commercial

$90,000

Super Shuttle has grown into New Zealand’s favourite airport transfer business.

120 120

P 0-9-522 5100

Swimart Pool & Spa Services

Retail

$50,000

Australasia’s most experienced chain of pool & spa specialists. Swimart commenced business in Sydney in the early 80’s and since that time has grown through the provision of expert friendly advice and superior customer service to be the market leader in the pool and spa service sector.

4 73

Alex Johnson P 0800 928 373 E alex.johnson@swimart.com.au W swimartfranchise.com.au

The Alternative Board

Business & Commercial

$83,000

The Alternative Board, a leading international franchise organisation, seeks franchisees to facilitate peer board meetings and offer executive coaching to local business owners. With a background as an executive, coach, consultant or business owner, you will help businesses achieve more profitability, productivity and personal fulfilment.

13 300+

Stephen James P 0-9-446 0963 M 021 606 934 E sjames@thealternativeboard.co.nz W thealternativeboard.co.nz

The Cheesecake Shop

Food & Beverage

$200,000

You don’t need to be a baker, our excellent training course teaches you how.

33 220

David Reid P 0-9-475 9634 M 021 625 555 E davidr@thecheesecakeshop.co.nz W thecheesecakeshop.co.nz

The Christmas Heirloom Company

Retail

$40,000

Providing high quality, luxurious Christmas decorations. A profitable seasonable business.

11 11

P 0-7-839 6209

Food & Beverage

$300,000$450,000

One of NZ’s largest café and restaurant franchises, The Coffee Club have a comprehensive menu and offer relaxed dining experience. Take advantage of a proven track record, great training and ongoing support. Ideal if you are passionate about people and building customer loyalty.

65 400

Brad Jacobs P 0-9-304 0008 M 0275 26 3333 E brad@thecoffeeclub.co.nz W thecoffeeclub.co.nz

Food & Beverage

$55,000$120,000

The Coffee Guy is New Zealand’s largest mobile coffee franchise system. The secret to our success is ensuring our franchisees have the support that they need to operate a successful franchise. New and existing franchise exclusive territories are available nationwide. Join our team today.

29 29

Andrew Morgan P 0-9 973 4823 M 022 419 3156 E andrew@ccbs.co.nz W thecoffeeguy.co.nz

Spray & Wash Stihl Shop

The Coffee Club

The Coffee Guy

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

The Interface Financial Group

FANZ

description

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industry

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page number

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Franchise and Business Opportunities

T-Z

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Financial Services

$39,000

The Interface Financial Group provides debtor financing service to the SME business.

9 150+

P 0-9-302 7704

Leisure & Education

$57,000

The Seasons Art Class is the UK’s premier adult art class provider. Now seeking new franchisees nationwide for our exciting expansion into New Zealand. High return franchise opportunity from part-time, flexible hours. No artistic talent needed, and full training and support will be provided.

17 235+

David Craggs P 0-9-636 0099 E david@seasonsartclass.co.nz W perfectparttimebusiness.com/newzealand

The Shed Specialists Co

Home & Building

$20,000+

New Zealand-wide fit-for-purpose shed building company. We pride ourselves on providing a high-quality and professional build to every shed. The Shed Specialists Co cuts out the middleman – you get the profit, the client gets the best deal. Investment covers fees, tools and training are additional.

2 2

Aaron Nesbit M 027 780 3750 E aaron@shedspecialists.co.nz W shedspecialists.co.nz

The Wheel Magician

Auto Services

$69,750

We have developed a system which provides mag wheel repairs to a very high standard in a short space of times. This means you have delighted customers and complete lots of jobs in a day. Well-established franchise opportunity available for the right person.

14 14

Alan Thomas P 0800 537 233 E enquiries@wheelmagician.co.nz W wheelmagician.co.nz

Theobroma Chocolate Lounges and Bars

Food & Beverage

$150,000$350,000

A unique food and beverage concept including chocolate, coffee, food, retail and alcohol.

4 10

P 0061 3 9480 1030

Think Water

Retail

P.O.A

Think Water is Australasia’s leading network of independently owned irrigation water services solutions with nearly 50 stores. We specialise in the design and implementation of the most water efficient irrigation and water management programmes for clients.

14 14

Liesle Corns P 0800 184 465 E liesle.corns@thinkwater.com.au W thinkwater.co.nz

Tint a Car

Auto Services

$25,000

Over 45 years’ experience, backed by passionate experts and unrivalled marketing support.

8 133

P 0-9-442 4195

Topline Roofing

Home & Building

$50,000$75,000

A market leader in roofing, now offering the opportunity to join expanding network.

New New

P 0800 111 818

Total Fitouts

Business & Commercial

$50,000

Commercial fit-out company, delivering customised solutions for a wide range of industries.

4 20

P 0800 348 888

Auto Services

$88,000

New Zealand’s premier mobile paint and bumper repair franchise. High quality car paint restoration services to commercial and private customers. Professional, reliable, cost effective and convenient. No industry experience required. Comprehensive training and full ongoing support provided. Great opportunities are available throughout New Zealand.

17 120

Martin Smith P 0800 286 824 M 021 721 430 E info@touchupguys.co.nz W touchupguysfranchise.co.nz

Retail

$200,000$500,000

Join New Zealand’s largest independent toy retailing group.

24 180

M 021 390 954

The Seasons Art Class

Touch Up Guys

82 83

Toyworld Transform Clinics

Health & Beauty

$80,000

Appearance medicine, laser and beauty clinic. Ideally suited to a doctor or nurse with strong business acumen and a passion for the cosmetic industry. However, a keen business person could also run and manage a clinic and employ the appropriate staff.

7 7

Jennifer Little M 027 355 8115 E enquiries@lookgood.co.nz W transformclinic.co.nz

Trident Homes

Home & Building

$50,000

Trident Homes are offering the opportunity to operate a business which is 100% NZ-owned. Established, recognised and growing brand. Seeking trade-qualified builders or experienced business owners with good people skills who are passionate about home building. Full training and ongoing support.

8 8

Neil Hawker M 0275 321 191 E nhawker@tridenthomes.nz W tridenthomes.nz

U-Sell (Park & Sell Yards)

Auto Services

$100,000

U-Sell help members of the public sell cars in a caryard environment.

6 6

P 0-9-391 1339

UBX Training

Health & Fitness

$200,000$220,000

Our unique boxing model has attracted over 15,000 members globally. We are the fastest growing boxing provider in the world and the largest in the southern hemisphere. Interested in investing into boutique fitness and becoming a gym owner? Contact us today!

4 91

Korey Gibson P 021 243 4440 E korey@ubxtraining.com W 12rndubx.com

Ultra-Scan

Agriculture

$80,000

An innovative mobile franchise whose core business is confirming the pregnancy of farm animals using real-time ultra-sonic equipment. Becoming a part of this franchise network enables the franchisee to run a low-cost, high return business in an exclusive territory, using a proven business system.

19 19

P 0508 858 727 E ultra-scan@xtra.co.nz W ultra-scan.co.nz

Valentines Buffet Restaurants

Food & Beverage

$300,000$400,000

Iconic buffet restaurant seeking hospitality-minded franchisees with drive, passion and energy.

5 5

P 0-9-921 4032

Venluree

Home & Building

$40,000

A unique opportunity to be part of an iconic New Zealand company and build a real business of value.

16 16

P 0-9-913 4185

Home & Building

P.O.A

Your chance to own your own business without the challenges of going it alone.

35 35

M 027 481 5880

Home Services

$15,000

Professional home services franchise providing flexible, multi-serviced businesses. Work either 120+ indoors or outdoors. Exclusive territories with established customers. Providing a lifestyle 1200+ choice for over 40 years. Actively seeking area master franchisees for both lawn mowing and cleaning throughout NZ. Comprehensive training and support provided.

John & Estelle Logan P 0800 847 496 E franchisemag@viphomeservices.nz W viphomeservices.co.nz

Wake Up With Make Up

Beauty

$30,000

Exciting opportunity for passionate people with an eye for detail.

5 5

M 027 249 5518

Wash Rite

Home & Building

$45,000$70,000

We are currently looking for hardworking and dedicated people around New Zealand.

31 31

P 0800 101 216

Wet-seal

Home & Building

$25,000

Waterproofing with 30 plus years of proven dependability. With a profitable work from home opportunity, all you need is a suitable vehicle. Franchisees are fully trained and receive regular ongoing training and full support from our operations, technical, sales, marketing and IT departments.

6 58

P 0800 436 000 E franchise@wet-seal.ws W wet-seal.co.nz

What’s Up House Inspections

Home & Building

$69,995

New Zealand’s leading pre-purchase home inspection company.

7 7

M 021 952 397

Wide Span Sheds

Home & Building

$95,000

Custom design, supply and construction of pre-engineered buildings. Limited opportunities in the North Island.

7 450+

P 0-9-889 2044

Window Treatments

Home & Building

$30,000

Sales and installation franchises available in New Plymouth and Gisborne.

21 21

P 0-3-343 1876

Winner Winner

Food & Beverage

$500,000

Owned by the BurgerFuel Group, Winner Winner specialises in the finest woodfired and crispy fried chicken. As it turns out, chicken is the fastest growing protein category globally which means there’s piles of opportunity right here, right now.

New New

Murdoch Ball M 021 954 632 E franchising@burgerfuelgroup.com W winnerwinner.co.nz

Home & Building

$25,000$50,000

Woolgro is an all-natural, proven system to establish premium lawns using our innovative pre-seeded lawn mats, benefiting the customer and the environment. You don’t have to have a landscaping background – just be customer-focused and enjoy working outside, building a business based on excellent service.

6 6

Geoff Luke P 0-9-570 1985 M 021 957 600 E geoff.luke@woolgro.co.nz W woolgro.co.nz

X-Clean

Business & Commercial

$65,000

Sales and distribution franchise, superior cleaning product range. Would suit someone with sales background.

2 2

P 021 949 101

Xpresso Delight

Food & Beverage

$51,995

Xpresso Delight workplace espresso machines provide a semi-passive income with life-style benefits.

17 155

P 021 875 431

Zambrero

Food & Beverage

$300,000

Serving fresh, healthy and flavoursome Mexican food in New Zealand since 2014. When you join the Zambrero family, you’re joining a fast-growing international Mexican restaurant with a mission to stop world hunger through our Plate 4 Plate initiative.

15 215

Grant Maycroft P 0-4-213 9594 E bpmfranchisingnz@zambrero.com W zambrero.com

Zexx NZ

Food & Beverage

$5,000$25,000

Providing a nationwide range of quality frozen fruit beverages and alcohol cocktails.

12 16

P 0800 556 022

Versatile V.I.P. Home Services

Woolgro

Specialist support to help your franchise succeed. Get in touch on 0800 177 007. Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

number globally

Regional and National Master Licence Opportunities - find more at www.franchise.co.nz investment required

Aramex (formerly Fastway Couriers) see page 13

P 0-6-833 6333 E recruitment@aramex.co.nz W aramex.co.nz

Business & Commercial

Aramex, formerly known as Fastway Couriers, is an award-winning franchise system that provides local and national courier and freight services at competitive prices. Over 35 years’ experience, multiple industry awards and franchises across New Zealand, Aramex is one of New Zealand’s most successful and trusted freight companies.

1,600

NZ$ 100,000

CrestClean see page 2, 55

Grant McLauchlan M 027 479 6415 E grant@crestclean.co.nz W crest.co.nz/business_ opportunities-nz

Business & Commercial

CrestClean regional master franchises suit administrators, sales people or managers with people, business and accounting skills who are interested in working in the cleaning industry. Must be customer-oriented.

625

NZ$250,000

Duck Donuts

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

Food & Beverage

The fastest-growing donut shop in the US. Be part of the Duck Donuts family, bringing Duck Donuts to New Zealand. Duck Donuts are seeking a master franchisee who shares their vision and commitment of offering a welcoming, family-friendly, and delicious experience to continue growth around the world. Join the growing success story and create sweetness and smiles with Duck Donuts.

100+

P.O.A

FocalPoint Business Coaching see page 58

Andrew Phillips M 0061 418 500 721 E aphillips@focalpointcoaching.com W focalpointcoaching.co.nz

Business & Commercial

200+

NZ$ 175,000

Hog’s Breath Café

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

Food & Beverage

Seeking NZ master franchisee. Australia’s leading casual dining family-friendly restaurant, Hoggies is unlike any other restaurant. In a nutshell, it is about providing quality food and beverages in a casual environment with an over-riding friendly, party atmosphere.

80+

P.O.A

Jani-King

Jeff Groenewald P 0800 526 454 M 021 540 626 E jeff@janiking.co.nz W www.janiking.co.nz/franchiseopportunities/

Business & Commercial

The master franchise opportunity combines the growth potential of a dynamic well established franchise concept with the proven profitability and reliability of the commercial cleaning industry. Join the King of Clean today and contact us for more information. Unit franchises are also available.

13000+

NZ$70,000$500,000

Jim’s Test & Tag see page 10

Peter Mahon Business & P 0800 454 654 M 021 859 222 Commercial E peter.mahon@jimstestandtag.co.nz W jimstestandtag.co.nz

Entrepreneur required to take this fantastic opportunity with passive income and potential to the next level. We are looking to appoint regional master franchisees in Auckland, Wellington and Taranaki to assist existing franchisees increase sales and market penetration, and be responsible for opening up approximately 20 new areas. Full training facilities are provided and back-up and support from Jim’s Test & Tag.

200

NZ$150,000

Mr Green

Mark McIlroy Home Services P 0800 MR GREEN M 021 196 2196 E mark@mrgreen.co.nz W mrgreen.co.nz

Regional master franchises available in lawnmowing and gardening, commercial and home cleaning, home handyman. Founded in New Zealand in 1992.

200

NZ$25,000

Muzz Buzz

Nathan Bonney M 0275 393 022 E nathan@iridium.net.nz

New Zealand master franchisee required for Australia’s leading drive-thru coffee concept. Muzz Buzz have been in the coffee business since 2004 and have established a brand recognition like no other. Unrivalled support and leading technology platform make this brand stand out.

20+

P.O.A

V.I.P. Home Services see page 49

Estelle Logan Home Services P 0800 847 496 E franchisemag@viphomeservices.nz W viphomeservices.co.nz

Regional master franchisees. Lawnmowing/gardening and home cleaning. Your desire to work with people and a commitment to quality and customer satisfaction will help you realise the potential of the business. A proven record of people management and sales experience together with sound work ethics honesty and integrity required. Suitable for couples or individuals.

1200

NZ$50,000$200,000+

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ACCOUNTANTS Baker Tilly Staples Rodway Christchurch Limited

Assistance with franchise purchases and ongoing accountancy and I.T. support in the franchise area. Over 15 years’ experience in franchising in the SME market, acting for both franchisors and franchisees.

South Island

BDO

BDO is the fastest growing chartered accounting and business advisory firm in New Zealand. We have significant experience in franchising offering due diligence; structure reviews; appraisals; agreements, strategic planning; full accounting, audit, tax advisory and support services; raising capital and finance. Smart New Zealand business, backed by BDO.

National

Blackler Smith & Co

Very experienced and approachable chartered accountants. If you’re buying a franchise, what should you pay for it? Is this franchise any good? How much money will I make? How do I set everything up? I need help from someone experienced. Ben Blackler can help you buy a good business, set it up correctly and run it effectively. Award-winner – Professional Services.

Greater Wellington

Franchise Accountants

39 67 78

Save time, money and tax by benefiting from our specialist franchise advice and proven accounting solutions. Your success is our business. Ring now 0800 555 8020. Specialist franchise accounting solutions including due diligence, benchmarking, budgeting, valuations, business mentoring, tax planning, cashflow management and reporting software systems.

National

Inspired Accountants

We are chartered accountants who specialise in franchising. Having a look under the bonnet (due diligence) is key when buying a business. We do this and set up robust reporting systems so you know how the business is performing. Inspired Accountants – Inspiring You.

National

KPMG

Franchise accounting and business advisory experts. We take care of your tax, accounting and business advisory needs so you can spend more time focusing on your franchise.

National

Nexia New Zealand

Nexia New Zealand are franchise accountig and business advisory experts with broad experience in all aspects of franchising. If you own a franchise, are thinking of buying one, or want to franchise an existing business, we have all the expertise to help you succeed.

National

Orb360 provides franchise owners and prospective franchise owners with financial support from all angles, helping you stay on top of everything from cash flow and tax compliance to forecasting and future-proofing your business. Our franchise specialist accountants have over ten years of experience.

National

Find more info franchise.co.nz

Orb360

Enhance Your Image Deal with one person and ensure image consistency right across your network. We make it easy for franchisors, providing an online shop for their franchisees. EmbroidMe supply and brand: • Caps & Hats

• Corporate Wear

• Jackets & Vests • Sportswear

• Polo Shirts

• T-Shirts

• Hospitality Wear • Safety Wear

• Promotional Products

Jon Robertson/Dave McCone P 0-3-343 0599 E jon.robertson@bakertillysr.nz W bakertillysr.nz Paul Manning P 0-7-571 6280 E paul.manning@bdo.co.nz W bdo.nz Ben Blackler P 0-4-555 9090 E ben@bsco.co.nz W bsco.co.nz Hayden Cargo Philip Morrison P 0800 555 8020 E info@franchiseaccountants.co.nz W franchiseaccountants.co.nz Craig Weston P 0-9-309 2561 M 021 309 309 E craig.weston@inspired.co.nz W inspired.co.nz Hamish Smith P 0-9-363 3251 M 0274 450 977 E hamishsmith@kpmg.co.nz W kpmgenterprise.co.nz Scott Travis P 0-9-448 3232 M 021 414 569 E stravis@nexiaauckland.co.nz W nexia.co.nz/industries/franchising Jay Changlani M 0210 763 762 E sachin@orb360.co.nz W orb360.co.nz

7 Reasons to Call Us First You get pre-purchase inspection reports - we leave no stone unturned

Westpac New Zealand Franchise Awards

You minimise risk & protect your assets with the best structures for your business You save time, money & tax with our proven accounting solutions & systems You benefit from specialist advice – we listen, we understand

Service Provider of the Year 2011–12 2018–19 2015–16 2019–20 2017–18

You work with award-winning service provider 2019/20 - Westpac Franchise Awards You get specialist franchise mentoring and ongoing support You’re using specialist franchise accountants with the tick of approval – accredited members of FANZ & CAANZ

Call our National Accounts team on 09 577 4223 embroidme.co.nz

Call Now 0800 555 80 20 www.franchiseaccountants.co.nz

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

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FINANCE PROVIDERS ANZ

ANZ has a dedicated team of business specialists throughout New Zealand to provide support for franchisors and franchisees. They have also developed a range of tools and resources to make your franchising journey easier, including a free ANZ Franchise Guide.

National

ASB

ASB provides a comprehensive range of financial solutions for both franchisees and franchisors including finance, insurance, savings and investment options, everyday banking and more. So if you are thinking of starting or buying a franchise, talk to our franchise specialists on 0800 272 476.

National

Talk to us about our wide range of specialist services that we can tailor to meet your needs as a franchisor or franchisee. We’ll use our 145 years’ experience in business banking, giving your business the support it needs to grow and succeed.

National

Prospa is New Zealand’s small business lending specialist. By making the loan application process faster and easier, we’ve helped thousands of small businesses grow and take advantage of opportunities, with support from our friendly team of Business Lending Specialists.

National

BNZ

Prospa

Silver Chef

Westpac New Zealand Ltd

Silver Chef is the only dedicated hospitality equipment funder in New Zealand and we have been providing flexible equipment National funding to the hospitality industry for 30 years. Preserve your working capital with Silver Chef, and fuel your growth through our various franchise funding solutions. 36 84

FRANCHISE CONSULTANTS Franchise Accountants 39 67 78

Westpac is New Zealand’s most experienced bank in franchising and the only bank offering dedicated franchise specialist managers throughout the country. Westpac has a high level of expertise in the franchise industry; this has been built up over the past two decades by working closely with franchisors, franchisees and industry specialists. The resulting depth of experience enables us to provide you with informed specialist advice regarding franchise funding and franchise specific transactional solutions. Specialists in franchise financing: Auckland/Northland - Dean Madsen, Mike Haigh, Sujam Ratnayake Lower North Island – Mick Robinson South Island – René Artz

National

Specialist advice on franchise system development, feasibility studies, recruitment, documentation, manuals, ongoing mentoring, strategic planning and partnering to grow your business.

National

Franchize Consultants (NZ)

Specialists in franchise development, strategic planning, legal briefs, systems and manuals, recruitment processes and documentation, ongoing mentoring and sound advice on franchising and licensing. Recognised as New Zealand’s leading management consultancy specialising in franchise development. Experience with many of NZ’s top franchised companies.

National & Worldwide

Tereza Murray Franchising

We specialise in developing comprehensive and cost-effective franchise systems for small businesses needing a growth strategy that delivers profit, performance and scale.

National

At ASCO Legal we have a fresh perspective on the practice of law, a client-centred one. Our team is friendly, approachable and National & efficient. We enjoy helping both our franchisor and franchisee clients get the most benefit out of franchising, providing quality Worldwide pragmatic advice.

LAWYERS ASCO Legal

Botherway Legal

Commercial law firm specialising in franchising and related law. We work with you to give you the best possible legal support in your franchised or licensed business. Justina Knox is our specialist franchise lawyer and also has experience dealing with disputes and the successful negotiation of franchise exits.

National

Botting Legal

Franchise and commercial law specialists. We provide practical legal advice in plain English for both franchisees and franchisors at very competitive rates. Preparation and review of franchise documentation, advice on structuring and IP protection, franchise operation and dispute resolution. Expert franchise lawyers. Fixed price packages. Urgent advice is no problem.

National

Carson Fox Bradley

Carson Fox Bradley is a compact Auckland law firm. All 3 directors have significant experience in franchising. Chris Bradley is author of the ADLS standard franchise agreement. Matt Carson has completed an MBA thesis in franchising. We act for many national franchise systems.

National

Checketts McKay

Central Otago’s leading franchise lawyers with over 25 years’ experience providing expert advice locally and nationally. Central Advising franchisors and franchisees. Franchise establishment and franchisee purchase advice a speciality. Disputes resolved. Otago, When you need franchise and business law advice, talk to us. Southland, National 25 years’ experience in litigation, disputes, court cases and mediation. Franchise dispute specialist. National

Brookfields Lawyers

Deirdre Watson Barrister Dentons Kensington Swan

National

Our franchise law experts are behind some of NZ’s most successful franchises. We can help you design and set-up new franchises, revamp existing national franchises, or restructure distribution networks. We can also assist when disputes arise as we have significant IP and litigation expertise.

Auckland & Wellington

get more information

Our Franchise Experts P 0800 39 40 41 E enquiries@anz.com W anz.co.nz Asb Franchise Team P 0800 272 476 E franchising@asb.co.nz W asb.co.nz Riaan Wilson P 0800 ASK BNZ E riaan_wilson@bnz.co.nz W bnz.co.nz/franchise Liam Popham P 0800 005 797 M 0061 402 816 809 E info@prospa.co.nz W prospa.co.nz/franchise Trent Parkinson P 0800 443 334 E tparkinson@silverchef.co.nz W silverchef.co.nz Daniel Cloete P 0800 177 007 E franchising@westpac.co.nz W westpac.co.nz

Hayden Cargo Philip Morrison P 0800 555 8020 E info@franchiseaccountants.co.nz W franchiseaccountants.co.nz Callum Floyd P 0-9-523 3858 E callum@franchize.co.nz W franchize.co.nz Tereza Murray P 027 471 7337 E tereza@terezamurrayfranchising.co.nz W terezamurrayfranchising.co.nz Alistair van Schalkwyk P 0-9-308 8071 M 021 0274 2011 E alistair@ascolegal.co.nz W ascolegal.co.nz Justina Knox P 0-7-839 1122 E justina@blegal.co.nz W blegal.co.nz Bradley Botting P 0-9-950 3880 M 0274 769 738 E franchise@bottinglegal.com P 0-9-979 2109 E law@brookfields.co.nz W brookfields.co.nz Chris Bradley/Matt Carson/Linda Fox M 021 899 609 E chris.bradley@carsonfox.co.nz W carsonfox.co.nz David Foster P 0-3-443 0800 M 021 248 2343 E david.foster@cmlaw.co.nz W cmlaw.co.nz Deirdre Watson P 0-9-309 6988 E deirdre@deirdrewatson.co.nz W deirdrewatson.co.nz Hayley Miller P 0-9-379 4196 E hayley.miller@dentons.com W dentons.co.nz

INSPIRED ACCOUNTANTS

We specialise in Franchising and love to help Franchisors and Franchisees with: • Due Diligence (should I buy this business?) • Budgets and Cashflow projections • Financial accounting and reporting systems • Benchmarking reports • Liaising with other advisors (banks, lawyers, consultants) • Tax Advice • Best structure for the business (company/trust etc) Call us for a no obligation chat on 09 969 7450 | 021 309 309 www.inspired.co.nz | craig.weston@inspired.co.nz

Find more info franchise.co.nz

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FANZ

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Specialist Advisors

Inspiring You! We tailor financial solutions to fit your franchise. Get in touch on 0800 177 007.

Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Search the Westpac Directory of Franchising at www.franchise.co.nz

company Duncan Cotterill

description

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FANZ

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Specialist Advisors get more information

Enterprising full service law firm with offices nationwide. Experts in franchise system establishment, network growth and international expansion. Covering all your franchise and broader business needs, including distribution networks, supply chains, intellectual property, employment, health and safety, property/leasing, acquisitions and sales, immigration and dispute resolution.

National

Hamish Walker P 0-4-499 7809 M 027 288 2339 E hamish.walker@duncancotterill.com W duncancotterill.com

Gaze Burt

Lawyers providing full legal services for franchisors and franchisees including advice and documents relating to franchise development, franchise evaluation, risk management, transactional management and dispute resolution. Our experience is extensive over many years and we understand the important and significant fundamentals required for quality franchising.

National

Michael Bright P 0-9-414 9800 E michael.bright@gazeburt.co.nz W gazeburt.co.nz

Gibson Sheat Lawyers

Comprehensive legal advice for franchisors and franchisees. All franchise documentation. We’ll sort out issues at the outset, before they become problems. If things have already turned pear-shaped our mediation and franchise dispute specialists can assist.

Greater Wellington

Claire Byrne P 0-4-916 7483 M 029 916 7483 E claire.byrne@gibsonsheat.com W gibsonsheat.com

Goodwin Turner Commercial Lawyers

Goodwin Turner Commercial Lawyers aims to provide a modern, friendly, client-focused and efficient approach to your legal business requirements, with a genuine focus on adding value to your business.

National & Worldwide

Scott Goodwin P 0-9-973 7350 M 027 700 7396 E scott@goodwinturner.co.nz W goodwinturner.co.nz

A Christchurch based firm offering comprehensive legal services for franchisors and franchisees including franchise and disclosure documentation, employment, leases, financing, dispute resolution and business structures. Full service legal firm that prides itself on being solution driven. Franchise specialists with a proven track record.

National

Mark Sherry P 0-3-352 2293 M 021 524 890 E mark.sherry@harmans.co.nz W harmans.co.nz

The Bay of Plenty’s leading franchise lawyers, specialising in all aspects of franchising and business advice including dispute resolution. Advisors to franchisees and franchisors locally and nationally. Full commercial and property service.

National

Michelle Carabine P 0-7-578 0059 E michelle@harristate.co.nz W harristate.co.nz

Harmans Lawyers

Harris Tate

Jackson Russell Lawyers

Your business needs specialist franchising advice and an experienced legal team that covers all areas of business law. National Jackson Russell is a full service law firm that will get to know your business, tailor advice to your business objectives and guide you through the process.

Darryl King P 0-9-300 6935 E dking@jacksonrussell.co.nz W jacksonrussell.co.nz

Lane Neave

Lane Neave is a full service law firm with offices Auckland, Wellington, Christchurch and Queenstown. We have a dedicated franchising team experienced in advising both franchisors and franchisees on all their legal requirements. Our clients include large nationwide franchisor chains through to individuals.

National

Claire Evans P 0-3-353 8012 E claire.evans@laneneave.co.nz W laneneave.co.nz

MacDonald Lewis Law

Expert franchise lawyers who specialise in fixed price packages for legal services. A specialist firm based in Parnell offering sound, practical and timely advice, we can assist with all business legal requirements.

National & Worldwide

Rory MacDonald/Tim Lewis P 0-9-307 3324 E info@mllaw.co.nz W mllaw.co.nz

Martelli McKegg Lawyers

Experienced franchise and business law advisors focussed on helping clients to succeed. All areas of franchising, including franchise documentation, business sales, retail and commercial leasing, licensing, supply and distribution, brand protection, health and safety, immigration, employment and dispute resolution. Advice in Mandarin and Cantonese.

National & Worldwide

Andrew Skinner/Steven Lee M 027 705 4598 M 021 728 892 E andrew.skinner@martellimckegg.co.nz E steven@martellimckegg.co.nz W martellimckegg.co.nz

Mortlock McCormack Law

Christchurch-based franchise experts advising clients locally and nationwide. Specialist advice for franchisors and licensors wishing to set-up and operate, and for franchisees regarding all aspects of their franchise. Full range of associated commercially-focused and cost-effective legal services provided.

Canterbury & National

Kent Yeoman P 0-3-343 8453 M 021 517 601 E kent@mmlaw.co.nz W mortlock-mccormack.co.nz

MST Lawyers

Full service legal firm established since 1975 acting for franchisors and franchisees in both preparation and entrance into franchises within Australia, dispute resolution and regulatory compliance with the franchising code of conduct and other Australian legislation. Well connected in the Australian market.

Australia

Alicia Hill P 0061 3 8540 0200 M 0061 409 215 943 E alicia.hill@mst.com.au W mst.com.au

Quantum Law

Specialists in franchise and business law. If you seek prompt and technically sound legal advice delivered to suit your commercial reality please contact us. With a wealth of franchise, business and corporate law experience, you will be in safe hands.

National & Worldwide

Harshad Shiba P 0-9-302 0070 M 021 407 228 E contact@quantumlaw.co.nz W quantumlaw.co.nz

Simpson Grierson

Specialists in franchise systems including structuring, documentation, human resources, property, taxation and transactions.

National

Richard Watts P 0-9-977 5182 M 021 895 931 E richard.watts@simpsongrierson.com W simpsongrierson.com

Stace Hammond

Stace Hammond is a business law firm with offices in Hamilton and Auckland.

Auckland & Hamilton

Patrick Learmonth P 0-9-306 6874 E pml@shg.co.nz W stacehammond.co.nz

New Zealand’s longest established specialised franchise law firm with over 35 years’ experience. Expert legal advice to franchisors and franchisees nationwide. Winners of Legal 100 – Law Firm of the Year – Franchise 2020 and Global Law Experts – Boutique Franchising Law Firm of the Year 2019.

National & Worldwide

Stewart Germann / Khushbu Sundarji P 0-9-308 9925 M 021 276 9898 E stewart@germann.co.nz W germann.co.nz

Turner Hopkins

A full service firm who can help you with all your legal needs. If you are a franchisor looking to develop a franchise system or a new franchisee looking to purchase a franchise business we can develop fixed price packages to suit your exact needs.

National

Lizandra Bailey P 0-9-487 0018 M 021 774 333 E lizandra@turnerhopkins.co.nz W turnerhopkins.co.nz

Wynn Williams

The Wynn Williams team understand franchising and have global experience advising brand owners/franchisors, master National franchisees, investors and franchisees. We are known for our trans-Tasman expertise and can quickly assist you to assess and grow your business in the New Zealand market.

Find more info franchise.co.nz

Stewart Germann Law Office, Lawyers and Notary Public

Protect your Brand Deal with one person and ensure brand consistency right across your network. We offer a complete signage solution from design to manufacture and installation with 25 locations across NZ. • Retail Signage

• 3D Letters

• Building Signs

• Illuminated Signs

• Digital Signs

• Trade Shows

• Vehicle Wraps • Banners

• Safety Signs

Call our National Accounts team on 09 577 4223 speedysigns.co.nz

Katrina Hammon P 0-9-300 2647 M 021 221 8847 E katrina.hammon@wynnwilliams.co.nz W wynnwilliams.co.nz

YOU'RE HOLDING OUR WORK

Crucial Colour are proud printers of Franchise New Zealand • 100% NZ-owned • 110% ready to support your franchise We proudly support & supply our nationwide customers with a comprehensive range of printed material solutions from one of the most efficient and environmentally-sustainable print facilities in the industry.

say “Franchise” for a priority quote P 09 589 1550 E steve@crucialcolour.com

When print service matters

Westpac Directory of Franchising and Advertiser Index Franchise New Zealand Spring 2021 Year 30 Issue 03

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Other Services get more information

OTHER SERVICES ABC Business Brokers

Business Brokers

Specialist business sales company selling franchises for 20 years with branches nationwide. At all times, we place the greatest value on confidentiality, professionalism and innovation. Your business is our business.

National

Steve Smith P 0-9-630 3004 E steves@abcbusiness.co.nz W businessesforsale.co.nz

Attain NZ

Sales Training

Attain NZ works with franchisees that are great at what they do but find the whole ‘sales’ thing a real challenge. From public courses to bespoke programmes, we help with sales strategy to implementation and from franchisor support to individual business owner.

National

Bill James P 0-9-366 1665 M 027 457 3796 E bill@attainsales.co.nz W attainsales.co.nz

Crank’d

Brand Consultants

We are brand experts, combining human-centered thinking and creative with emerging technologies to create exceptional brand experiences. We are a one-stop creative shop specialising in franchise systems and multi-store operations, providing strategy, brand, creative, web and marketing solutions.

National

Steve Goldie P 0800 CRANKD M 021 977 979 E steve@crankd.nz W crankd.nz

Crombie Lockwood

Insurance

Crombie Lockwood is one of NZ’S largest insurance brokers. We guide master franchisors on the National complex insurance and risk management programmes necessary for successful franchises and provide face-to-face advice to individual members. Protect your business with SMARTpak, our smart insurance solution for franchisors and franchisees.

David Rayner P 0-4-802 0166 E david.rayner@crombielockwood.co.nz W crombielockwood.co.nz

Cumulo9

Email Branding

Cumulo9, digital solution experts ensuring your company communication is consistently and securely delivered. A complete omni-channel solution offering marketing campaigns, transactional emails, compliance, audibility, tracking and data management. A suite of products providing a cost-effective solution for seamlessly branded and deliverable business communication.

New Zealand & Worldwide

Chris Hogg P 0-9-377 8885 M 021 345 690 E chris.hogg@cumulo9.com W cumulo9.com

Deloitte

Business Advice

Working with you, we’ll deliver the financial knowledge, tax-savvy, strategic advice and connections, to help your business deliver outstanding performance in competitive markets. So, if you’re looking for a smarter solution, talk to the Deloitte Private team because we’re willing to do things differently.

National

Neel Singh/Jon Bradley P 0-9-303 0716 E nzdeloitteprivate@deloitte.co.nz W deloitteprivate.co.nz

Design for Marketers

Designers

Engage Design for Marketers to obtain design resources for you to market your franchise brand effectively and consistently. Planning, creation and supply of resources for branding, advertising, promotional, recruitment, point of sale etc. Over 30 years’ experience with leading franchise brands. Be seen, be bought, be recommended.

National

Paul Donovan M 021 64 45 45 E paul@cdq.co.nz W cdq.co.nz

Corporate Apparel

NZ’s largest uniform and promotional products business. We supply and brand quality uniforms, including polo shirts, corporate wear, sportswear, hospitality wear, plus a range of corporate gifts. Contact our national accounts team to help you manage your brand on a national basis.

National

Sarah Archibald P 0-9-577 4223 E info@embroidme.co.nz W embroidme.co.nz

HR Assured

HR Management

A growing focus on compliance in the franchise sector has increased the need for best-practice workplace management across a franchise system. HR Assured’s combination of HRIS and telephone advice can help every franchisee navigate around complex workplace matters with confidence.

National

Adam Kemp P 0800 003 752 M 027 202 5137 E awk@hrassured.co.nz W enablehr.co.nz

Excel Digital

Printing & Marketing

Excel Digital enables organisations to optimise each step of the communications supply chain from strategy and ideation through to creative, print production, storage and re-order. In 2019 Excel Digital merged with Perception Group to become one of the largest digital-first printing companies in New Zealand.

National

Anneliese Theron P 0-4-499 0912 M 027 811 8285 E anneliese.t@exceldigital.co.nz W exceldigital.co.nz

Franchise Association

The peak body representing the franchise community. Franchise members are required to submit their agreement and disclosure documents to ensure compliance with our codes of ethics and practice before being accepted into membership and biennially thereafter. Affiliate members are suppliers to the franchise sector.

National

Robyn Pickerill P 0-9-274 2901 E contact@franchise.org.nz W franchiseassociation.org.nz

Franchise Infinity

Software Management Tool

Franchise Infinity is cloud-based software that combines a range of effective management tools which enables you to manage all aspects of your franchise from one centralised operating system. These efficiencies are driven through a focus on communication, training, compliance and performance.

Worldwide

Shane Boulle P 0800 555 013 M 021 083 66253 E sales@franchiseinfinity.com W franchiseinfinity.com

Franchise Media Training

Media Training

Franchise Media Training has two core services. It helps franchises grow their bottom lines by showing them how to generate their own news media publicity. Secondly it prepares franchises for possible negative media attention that can destroy entire brands overnight.

National

Pete Burdon P 0-3-420 0300 M 029 200 8555 E office@franchisemediatraining.com W franchisemediatraining.com

Franchise Relationships Institute

Franchise Research & Development

Franchisee selection systems, satisfaction surveys, recruitment and training for franchise management. Assistance with organisational change and restructuring, conference presentations on managing the franchise relationship.

New Zealand & Australia

Jewli Turier P 0061 457 846 675 E jewli@franchiserelationships.com W franchiserelationships.com

Geotech Information Services

Network & Location Planning

Founded in 2003, Geotech provides strategic network and location planning services to franchised businesses across South East Asia. Our particular expertise utilises data and science to help underpin location planning decisions across the retail industry. We have worked with many well-known international brands.

South East Asia

Jeff Vassel M 0061 421 684 444 E jeffv@geotechinfo.com.au W geotechinfo.com.au

Franchise Recruitment

Unique in the NZ market. Experienced franchise recruitment, operational and HR professionals who connect franchise brands and potential franchisees. We work directly with a number of leading brands. Our networks are extensive, our proven expertise extends over commercial property, franchise growth, development and recruitment.

National & Worldwide

Nathan Bonney M 0275 393 022 E admin@iridium.net.nz W iridium.net.nz

LINK Business Brokers

Franchisee Resales & Recruitment

LINK are the authority on selling businesses in NZ and the southern hemisphere. Franchised specialists National in business sales, franchise re-sales and recruitment and sales of franchise opportunities. We provide professional, practical franchise advice to our clients. LINK has more brokers than any other brokerage.

Nick Stevens/Laurel McCulloch P 0-9-579 9226 E link@linkbusiness.co.nz W linkbusiness.co.nz

MYOB

Accounting & Payroll Software

MYOB offers easy online accounting software that has everything you need to take care of your franchise business, including POS and payroll solutions. Whether you’re a small or large franchise, or a franchisor managing multiple franchise sites, MYOB has the solutions.

National

Nick Fletcher P 0800 39 66 38 M 021 940 921 E nick.fletcher@myob.com W myob.co.nz/franchise

OneHQ

Business Services

OneHQ is a business services company which offers a range of solutions; accountancy, IT, lending and advisory, via one point of contact. Our business specialists focus on helping you deal with your back office challenges so you can focus on working on your business itself.

National

P 0800 663 476 E enquiries@onehq.nz W onehq.nz

Signs & Graphics

NZ’s largest signs and graphics company. We consult, design, manufacture and install. Retail, digital, vehicle signage and everything in between. Contact our national accounts team to help manage your brand on a national basis. 25 locations from Whangarei to Invercargill.

National

Sarah Archibald P 0-9-577 4223 E info@speedysigns.co.nz W speedysigns.co.nz

Mediation

Franchise disputes can be resolved quickly and effectively via online or face-to-face mediations, saving your brand and business from potential harm. With 20 years experience in mediation and law, Trish Blyth, ‘The Mediator’, has been on the panel of Mediators for the Franchise Association for 10 years.

Auckland & National

Trish Blyth P 0800 02 MEDIATE M 021 677 950 E trish@themediator.co.nz W themediator.co.nz

Vehicle Fleet

Tristram European has a dedicated Fleet Business team to guide and advise your company through its vehicle fleet requirements. Exclusive fleet pricing for franchise and business owners, fuel discounts, insurance cover, emergency assistance and comprehensive support from our finance team and service representatives.

Greater Auckland Area

Darren Bird P 021 964 989 E darren@tristrameuropean.co.nz W tristrameuropean.co.nz

Conferences

Hotel accommodation with fully integrated conference centre suitable for small meetings through to Greater international conventions. Full food, beverage and leisure facilities complete the offering. “World famous Auckland in New Zealand”, Waipuna Hotel and Conference Centre is an icon in the mid-range meetings and Area leisure market.

EmbroidMe

Franchise Association of New Zealand

Iridium Partners

Speedy Signs

22 23

The Mediator

Tristram European

Waipuna Hotel & Conference Centre

Michelle Gain P 0-9-526 3029 E michelleg@waipunahotel.co.nz W waipunahotel.co.nz

Search the Westpac Directory of Franchising at www.franchise.co.nz

Opportunity: Leisure & Education

Art for Pleasure

ART FOR PROFIT

The Seasons Art Class offers franchisees the best of both worlds from working one day per week

raig Pope is a successful financial advisor and used to be involved with a mortgage franchise many years ago. ‘I’ve kept in touch with the franchising world ever since as a subscriber to Franchise New Zealand magazine,’ he says. ‘One of the businesses that always interested me was Seasons Art Class, so when my wife Jo left her job earlier this year we started to investigate.’ Craig and Jo both love art, and the Seasons franchise draws together so many elements that appeal to them. The concept has brought joy to thousands of people around the world since being founded in the UK in 2012. It’s a step-by-step art class with a well-proven curriculum that provides a place for students to discover themselves, learn techniques in a range of media from qualified tutors, and develop their skills in a sociable, relaxed setting. ‘That is its appeal, as well as the key to its success,’ explains David Craggs, who, with his business partner Moira Hall, brought Seasons to New Zealand three years ago after being involved with the business from its inception. ‘This is a very well thought-out franchise. We arrange the tutors, programmes, advertising, recruitment, venue and training, while franchisees promote and run the classes. Classes are limited to about 20 participants a time, encouraging individual tuition and the growth of friendships and support, and start at just under $700 for a 14-week session. ‘As a result, the business model can deliver up to $45,000 nett profit for working just one day a week – more, if you want it. It might sound too good to be true, so we tell potential franchisees to bring their accountant to the first meeting with us. The numbers really do stack up.’

Full class from Day One Craig and Jo went to meet David and Moira, ‘Who went out of their way to answer all our questions,’ Craig says. ‘Although as a financier I know number crunching is vital, every location and every start-up has its quirks, so we also asked ourselves, “Can we make it work?” We live in Kapiti, which has grown a lot since we came here in 2006. We have a

All set for Day One and the first full class in Kapiti

Craig and Jo Pope

lovely mixture of retirees and young families, which is probably an ideal combination for the market Seasons is aimed at. We made a decision and said, “Right, that’s it – we’re starting!” ‘We did put ourselves under pressure,’ continues Craig, ‘because Seasons classes are arranged in 14 week blocks, and we very much wanted to start in August and get one complete class before the summer. I believe most Seasons franchisees find that word-of-mouth alone will grow their businesses, along with targeting key markets such as retirement villages, but with a short lead time, we put a big effort into local marketing with print, radio and Facebook. ‘We did have a few nervous moments because people like to leave things to the last moment, but then we had a flurry of bookings the week before we started. That meant we had a full class on our very first day. And while the lockdown stopped classes for a while, it’s going so well we’re already planning an evening class, too.’

Perfect example Craig believes that a good franchise must provide the tools and experience for a new franchisee to be able to run with it and succeed as quickly as possible. ‘In my view, Seasons is the perfect example in terms of tools, equipment and curriculum – they have looked after all those details exactly as you’d want. ‘That’s not to say everything is done for you. Don’t underestimate the effort required to get the first class up and running, but if you put that in then the numbers will take care of themselves. Seasons found a wonderful tutor for us and I’m doing the class myself. I was also amazed at how focused everyone was and how much effort it takes – it really brings people together and then you enjoy the social time, too. It’s a winning formula.’

Just get started ‘The magic of Seasons Art Class is that it is wonderful vocational therapy,’ says David. ‘All our franchisees notice the enjoyment people get out of it; it’s a very powerful process for young and old, and many close friendships have formed during the classes. Craig and Jo put in a big advance effort to get up and running and that more than paid off. ‘If, like them, you love people and art, and have good organisational ability, then we’d love to talk to you. Exclusive territories are available from $57,000 +gst, which enables you to earn up to $45,000 from working just one day a week – and you can add more classes and more revenue as you grow. ‘We are particularly keen to appoint franchisees in Christchurch, Dunedin, Wellington, Palmerston North and Advertiser Info Whanganui and many other The Seasons Art Class areas apart from Auckland, so www.perfectparttimebusiness.com give me a call to find out more Contact about opportunities. As Craig David Craggs says, we’ve looked after all P 0-9-636 0099 the details and supplied the M 021 293 5652 perfect tools – all you need to david@seasonsartclass.co.nz do is get started.’ Franchise New Zealand

Spring 2021

Year 30 Issue 03

Let’s imagine your perfect part-time business! Think about up to $45,000 $135,000 profit per annum for one - three days per week.

You Want:

A proven business - This business system has been growing since 2009. Proven successfully in UK, Europe and North America (and now in Australasia). Low risk - This business has been designed with low risk as a key priority - It is even pandemic proof (tested recently of course). Easy entry - One of the lowest entry points in franchising with the fastest return on investment (Under 18 Months, on average). Simple to run - It couldn’t be easier, we’ve set up all the systems for you. Smart marketing - Automated process, we have evolved one of the smartest marketing systems available.

Creative at Heart - But don’t need to be artistic (we train you). A people person - You’ll make close relationships with your clients. Empathetic - You want to make a difference to peoples lives. Organised - It makes things run so much smoother, especially with our proven systems. Ambitious - Able to start part-time but capable of expanding. Successful - You have a goal and mindset of being able to achieve (We give you the tools and systems to do that).

We do:

Everything for you - Training, Materials, Manuals, Advertising/ Marketing. Ongoing support - We’re always there when you need us. Materials updates - We are always keeping our product fresh.

Sound interesting?

Find out more about this rewarding enjoyable, lucrative and fun lifestyle business! Local meetings are currently being organised - for more information and a casual chat, call:

Low Overheads Mean High Net Profit.

09 636 0099

Ongoing, World-class, support material.

Average Business Profit Margin

It’s the perfect business for families to grow with.

Or email: info@seasonsartclass.co.nz 12%

The Seasons® Average Profit Margin

Strictly limited availability. Operating Available

55%

1. Providing you follow our proven business systems 2. Results can also vary depending on your individual performance 3. Average results in UK over 12 years

*Please note: Figures shown on this page are averages from recent data, actual results will vary depending on business environments.

You are:

Franchise leaders need market leaders. As the most experienced bank in the franchise market, we’ve helped Kiwi businesses from a variety of sectors including retail, fast food, hospitality and service industries succeed.

WPC1583

Get in touch at 0800 177 007 or franchising@westpac.co.nz

Terms, conditions, fees and charges apply to Westpac products and services. Eligibility and lending criteria apply to some Westpac products and services. Westpac New Zealand Limited.

Franchise New Zealand - Year 30 Issue 03 – Spring 2021

Articles inside

Just Right

Ride The Crest With Regional Opportunities

Employment Compliance

Dawn Of A New Era

Strength In Numbers

Skin Deep, Passion High

Breathe - start a new life in the regions

Art For Pleasure, Art For Profit

Three’s Company

Posh Pawn

The Best Move We Ever Made

A Great First Time Business

Building A Future

Where Caring Comes Naturally

Breathe Easy

Staffing Solutions Are Big Business

Pandemic-Proof Earner

The Help You Need

The 7 Key Causes Of Poor Cashflow

Time To Celebrate

Delivering Smiles

Beyond Limits

Moving On Up

High Performers

Green Means Go

Big Dollars From Semi-Passive Business

Ready To Roll

Something Different

Place To Place

Building Brighter Futures

Healthy Outcome