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“The achievements of an organization are the results of the combined effort of each individual�
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Cultural Shock “The achievements of an organization are the results of the combined effort of each individual�
CONTENT • • • • • • • • • •
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Objective General Information Regions Languages Government Festivals Sports Weather Cultural information Activity
“The achievements of an organization are the results of the combined effort of each individual”
OBJECTIVE • Learn more about Colombian culture, food, idioms, customs and communities.
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COLOMBIA • Official Lenguage: Spanish • Oceans: Pacific and Atlantic • Official Currency: Pesos Colombianos • Division: 32 states • Capital: Bogotá
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• • • •
Accents Cultures Foods Customs
Regions
Languages • Principal Language: Spanish • Other Languages: More than 60 languages aborigine still alive! Common Words and expressions: Chao Parce Bacano Parcero Chevere
El español: http://www.youtube.com/watch?v=Xyp7xt-ygy0 @MT
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Government • Republic • Separation of power: Legislative, executive and judicial. • President: Juan Manuel Santos • Each department (state) has its own governor and each city its own mayor, but all under the national law and president power.
Religions Religion in Colombia is an expression of the different cultural heritages in the Colombian culture including the Spanish colonization, the Native Amerindian and the Afro-Colombian.
81% Roman Catholic. 13.5% Protestants 1.9% No religious beliefs 2.3% Jewish
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Most Important Festival El Carnaval de Barranquilla - Barranquilla, Atlántico Feria de las Flores – Medellín, Antioquia El Festival Iberoamericano de Teatro de Bogotá La Feria de Cali – Cali, Valle del Cauca El Festival Nacional del Bambuco – Neiva, Huila El Carnaval de Negros y Blancos – Pasto, Nariño Festival Vallenato – Valledupar, Cesar Feria de Manizales – Manizales, Caldas Feria y Reinado Nal. e Internacional de la Ganadería – Montería, Córdoba. More Info: http://www.colombiaya.com/seccioncolombia/ferias-fiestas-festivales-celebraciones.html
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Most Important Sports There are professional sports leagues, as well as amateur leagues for numerous sports. Football and cycling are the most popular sports in Colombia. Usually people gather with friends and family to see their favorite team. Each region and city has its own team.
Weather Colombians customarily describe their country in terms of the climatic zones. There’s a wide variety of weathers around Colombia depending on the region. The northern part is known for its hot temperature in most of the cities. In the center depends in the location, due to the mountains climate can vary from very cold to a bit hotter.
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Cultural behavior • Punctuality(20 or more minutes after the time) • Parties: Mostly reggaeton, salsa, merengue and electronic. • Our culture predominate the man as principal character of relationships( General times they invites the girl to the parties, they pays the account, they pick her up, etc.). • Colombian people are very kind and friendly, and they are really good negotiators.
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Activity • Questions of trainees. • Each trainee says what’s different from their culture. • Each trainee tells what they think will be the thing they will miss the most.
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CONTENT • • • • •
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Objective Trainees Responsabilities TN Taker’s Responsabilities Local Committees’ Responsabilities The project
“The achievements of an organization are the results of the combined effort of each individual”
OBJECTIVE
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Understand responsibilities of Trainees, TN Takers and LC.
“The achievements of an organization are the results of the combined effort of each individual�
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Trainee’s Responsabilities • Fulfillment of Job Description • Proactivity towards participation inside the committee. • Feedback to the committee. • Quality Surveys. • Require fulfillment of the minimum exchange • Required documents before the exchange
TN Taker’s Responsabilities • Appropiate space and apt for the Job. • Fulfillment of JD. • Monitoring schedule and organization’s activities. • Induction to the organization. • Constant communication with the host committee. • Quality Surveys @MT
Local Committee’s responsabilities • Buddy and host. • Schedule of activities out of AIESEC. • Participation of trainees in local committee activities. • Legal situation of trainees: Memodeal Country invitation letter Temporal Visitante • Constant project tracking. • Delivery Products implementation @MT
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The Project • Report of activities aligned with project timeline. • Activities planning according with the purpose of the project. • Training of the committee to trainee before the beginning of project. • Before the beginning of each project commitments of each part with this.
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Activity • Simulation of possible situationes that trainees and LCs might face and find the solution between trainees, TN Takers and people from the LC. (Define responsabilities, what actions might be done, etc) “The achievements of an organization are the results of the combined effort of each individual”
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Problems in exchange “The achievements of an organization are the results of the combined effort of each individual�
CONTENT • • • • •
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Objective Agents in Exchange General Quality process Quality process with NCB Common Quality Issues
“The achievements of an organization are the results of the combined effort of each individual”
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OBJECTIVE • Identify the steps that must be followed when there’s a quality situation to be solved.
“The achievements of an organization are the results of the combined effort of each individual”
Quality Situations Your host •
Solve problems related to living conditions.
Your Buddy!
• Transportation inside the city.
• Cellphone account • Cultural and important part of the city
The Organization • • • •
Schedule Problems Work space Food/Transportation Enviroment space
Proyect manager • •
Unsolved problems with organization. Questions about JD. @MT
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General Quality process • Quality surveys.(NPS)
Tracking of our incoming exchanges Constantly improvement of the projects.
• JD review. • Talk with person in charge or related with the situation. • Meetings according with the NCB • Good attitude.
Quality process with NCB The NCB is the office responsible to give a support in quality problems in AIESEC Colombia
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Comun Quality Cases Real Problems • No host or buddy. • Airport arrival • JD accomplishment (Tn taker, committe) • Committee activities
Solvable Problems • Location of my host • Health problems • Security problems • Transport • Restriction’s food • Logistic problems like trips, parties, etc.
Problems out of AIESEC Security Entities • Emergency agencies The police: www.policia.gov.co
Cruz Roja: www.cruzrojacolombiana.org
Ministerio de Relaciones Exteriores: http://www.cancilleria.gov.co/
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Activity Analyze different quality situations and expose what would be the common quality process to solve the problem. Robbery of the phone, not working according to job description, no host, no companion by the buddy.
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Thanks “The achievements of an organization are the results of the combined effort of each individual”
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PICTURE TIME “The achievements of an organization are the results of the combined effort of each individual”