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Editor: Bettie Giliomee
U’hage woman falls victim to identity theft
“
NCEBA DLADLA
opens an account we look at the ID and the address and then refer the person to our credit department, which verifies whether the person’s employers confirm certain information we ask about the person.
A
UITENHAGE woman, Ntomboxolo Tiyo, is worried that someone is using her lost identity document (ID) to commit fraud. Tiyo (43), of Gunguluza Area 10, in KwaNobuhle is an unemployed mother of two who receives a disability grant and child support grants for her school-going children. She was astounded to see that R381 was deducted on 1 January this year. Tiyo lost her ID on 14 November last year. She applied for a new ID on 4 January. Tiyo enquired from the Social African Social Security Agency (SASSA) and discovered that someone opened an account at Joshua Doore in KwaNobuhle using her ID. “I was supposed to get R1 760 and was instead paid R1 379,” she told PE Express Indaba. Joshua Doore officials showed Tiyo the signed contract alleging she bought a bread bin, kettle, steam iron and folding chair among other houshold appliances. The addressed supplied was, however, not Tiyo’s, as it was in Motherwell. Police later discovered that the address was that of a vandalised and unused house. “I don’t know how this could have happened. When someone opens an account we look at the ID and their address and then refer them to our credit department which verifies if the person’s employers confirm certain information we ask about the person,” said Joshua Doore’s Parra Mongo.
When someone
Ntomboxolo Tiyo showing off a contract she allegedly signed to purchase kitchen appliances in December. Photo: NCEBA DLADLA
Mongo added that in the case of social grant recipients, like Tiyo, they usually phoned SASSA and after speaking to the person who opened the account, SASSA gave consent that the account can be opened. A disgruntled Tiyo reported the matter to police and after consultation with the furniture shop the debit order was cancelled. There was however, no case opened according to police spokesperson Lt Col Priscilla Naidu. “We won’t be able to investigate the matter because in our records there is no case of theft or fraud opened,” said Naidu. The police spokesperson found it rather strange that SASSA could give out information about anyone on the phone resulting in money to be deducted in the bank. “The woman must open a case and in our view Joshua Doore should too, otherwise how are they going to account for the stock that was given out,” said Lt Col Naidu.
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