The American Mold Builder Issue 1 2019

Issue 1 2019

3D Printing for Jigs and Fixtures  Preparing for Disaster  Advocating for the Industry in Washington  Previewing the AMBA Annual Conference

The Official Publication of the American Mold Builders Association

tooling for tomorrow

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Progressive Components!”

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ON THE COVER 3D printed jigs and fixtures are being utilized in highly automated manufacturing lines. Photo courtesy of Formlabs.

Issue 1 2019

CONTENTS 14

27

FEATURES /// 6

Preview AMBA Conference 2019

10

Strategies Advocacy for Mold Building in Legislation

14

Benchmarking Mold Builders Offer Increased Compensation and Additional Benefits in 2019

16

Operations Danger Ahead: Disaster Potential Goes Beyond Facility Concerns

22

Market Tool Steel Market Set to Surpass USD 6.5 Billion by 2024

27

Outlook Detroit Auto Show Says ‘So Long Winter, Hello Summer’

32

Technology Designing 3D Printed Jigs and Fixtures

38

Management 7 Steps to Move from Confrontation to Conversation

10

DEPARTMENTS /// Speak Out ................................................... 4 Industry ..................................................... 24 Association ................................................ 28 Product ..................................................... 35 Calendar .................................................... 42 Ad Index .................................................... 42

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SPEAK OUT /// ood morning, afternoon or evening, depending on when you have time to pick up this publication to see what’s happening in the AMBA world! I certainly hope that everyone is having a thriving start to the new year, and if not, I hope you are laying the groundwork for improvements in 2019. The American mold building industry only is as strong as the sum of its parts, and we need everyone working to get to the next level of performance so we can strengthen this great industry and be competitive worldwide.

G Toby Bral AMBA President MSI Mold Builders

I attended Plastec West recently, and one of my favorite things to do at any event is to ask how business is going to help me understand the general trends in the industry. The show was very busy, with a ton of exhibitors and exciting things happening in certain markets. When talking to moldmakers, many companies are off to a roaring start to 2019, but there also are a lot of people seeing a slower start to the year. It’s a mixed bag right now: We have a strong economy working in our favor, but there still is uncertainty that holds some back, in addition to international trade challenges to be worked through.

As stated in the January 4th AMBA email, the US has quietly suspended the 25% tariff on injection molds from China for the rest of 2019, and this decision is retroactive to include molds that already were tariffed. The suspension is in response to exemptions requested by several companies for a variety of reasons – some maybe more valid than others. Unfortunately for those making molds in the US, we now are stuck with higher costs due to the steel and aluminum tariffs that still are in place, and now we also are dealing with a less competitive pricing position against Chinese molds since the tariffs were suspended before accomplishing the original goal of creating a level playing field. I know it’s a subject that has more complexity than I can get into here, but this reinforces the need to make our thoughts known and to educate ourselves on what’s happening in the legislative arena. In my last letter, I talked about the Fly-In experience last fall in Washington D.C. This year’s event will be held March 26-27, and I am planning to attend to discuss trade with my senators and representatives – and also to educate myself on how to more effectively challenge the information in these exemption requests. It’s a tight timeline with the earlier date, but I’d encourage participation in this event.

There are two other events coming up that I am excited about – and the first is the AMBA Conference, to be held May 8-10 in the Chicago area. This is my favorite event of the year. It’s such a great place to network with mold builders and suppliers, interacting with people in all roles within those companies. It’s where I can go with specific day-to-day issues and find someone who has run into something similar, giving me advice on what was done to confront it and what challenges were experienced. I always walk away learning something new and am reenergized to take on the challenges that lie ahead.

The other initiative that I am looking forward to is the start of the AMBA Emerging Leaders Network. This is a newly formed network designed for the young, promising leaders in AMBA member companies, giving them a chance to get together during dedicated networking events to discuss ideas with others who have similar concerns, opportunities or successes to share. There also will be opportunities to get involved more deeply with the AMBA through committee involvement. The first meeting will be at the AMBA Conference, so if you have an interest or know someone who should be involved, please apply through the AMBA website. I think this will be a fun, energetic group and a valuable experience for those involved. Unfortunately, I only meet the age qualification for a few more months, so I’m going to stay out of this one, but I do think it will be a great opportunity for many!  4

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Issue 1 2019

American Mold Builders Association 7321 Shadeland Station Way, #285 Indianapolis, IN 46256 p 317.436.3102 • f 317.913.2445 info@amba.org • www.amba.org

Officers National President Toby Bral, MSI Mold Builders Immediate Past-President Justin McPhee, Mold Craft, Inc. Vice President Jim Sperber, Master Tool & Mold Secretary and Legal Counsel Alan Rothenbuecher, Benesch, Friedlander, Coplan & Aronoff LLP

Board of Directors Tom Barr, TK Mold & Engineering Jim Bott, INCOE David Bowers II, JMMS Don Dumoulin, Precise Tooling Solutions Greg Eidenberger, Paragon D&E Dan Glass, Strohwig Industries Mike Mullholand, Freeman Co. Andy Peterson, Industrial Molds Group Glenn Starkey, Progressive Components Tyler VanRee, Legacy Precision Molds, Inc.

AMBA Team Troy Nix, Executive Director Kym Conis, Managing Director Susan Denzio, Business Manager Rachael Pfenninger, Project Manager

Advising Editor: Kym Conis Advertising/Sales: Susan Denzio Published by:

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2150 SW Westport Dr., Suite #101 Topeka, KS 66614 P: 785.271.5801 Managing Editor: Dianna Brodine Asst. Editors: Lara Copeland, Nancy Cates Art Director: Becky Arensdorf Graphic Designer: Mikell Burr Opinions expressed in this publication may or may not reflect the views of the Association and do not necessarily represent official positions or policies of the Association or its members.

AMBA CONFERENCE 2019 May 8-10, 2019 • THE WESTIN CHICAGO NORTHWEST • ITASCA, IL 4HE !-"! #ONFERENCE IS A NO NONSENSE TWO DAY EXCHANGE THAT PROVIDES PROÚT IMPACTING INFORMATION TO SENIOR EXECUTIVES AND THEIR TEAMS IN THE MOLD BUILDING INDUSTRY %ACH YEAR THE !-"! #ONFERENCE PROVIDES INSIGHTS ON INDUSTRY TRENDS OPERATIONAL IMPROVEMENTS LEADERSHIP STRATEGIES AND BENCHMARKS THAT HELP ATTENDEES LEARN IMPROVE AND GROW 4HIS YEAR S THEME k Strategies. Executed. k IS DESIGNED TO INSPIRE MOLD MANUFACTURING PROFESSIONALS TO WORK ALONGSIDE THEIR TEAMS TO LEARN AND SHARE INDUSTRY KNOWLEDGE AND BEST PRACTICES PROVIDING ALL ATTENDEES WITH NEW WAYS TO IMPROVE PROÚTABILITY CONNECT WITH INDUSTRY PEERS AND BECOME BETTER AT WHAT THEY DO Programming .EW TO THIS YEAR S CONFERENCE ARE SEVERAL OPPORTUNITIES FOR ATTENDEES TO CONNECT AND LEARN INCLUDING • 4HE LAUNCH OF THE %MERGING ,EADERS .ETWORK THE !-"! YOUNG PROFESSIONALS GROUP • AC LABS WHICH WILL INCLUDE TOPIC SPECIÚC PRESENTATIONS FROM !-"! MEMBERS • ! TECHNICAL TRACK FOCUSING ON NEW GLOBAL TRENDS IN TECHNOLOGY PRESENTED BY BEST IN CLASS MOLD BUILDERS AND INDUSTRY PROFESSIONALS 6

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Issue 1 2019

KEYNOTE SPEAKER 4 DISCIPLINES OF EXECUTION Chris McChesney, Franklin Covey

$OÂ&#x;YOUÂ&#x;REMEMBERÂ&#x;THEÂ&#x;LASTÂ&#x;MAJORÂ&#x;INITIATIVEÂ&#x;YOUÂ&#x;WATCHEDÂ&#x;DIEÂ&#x;INÂ&#x;YOURÂ&#x; ORGANIZATION Â&#x;$IDÂ&#x;ITÂ&#x;GOÂ&#x;DOWNÂ&#x;WITHÂ&#x;AÂ&#x;LOUDÂ&#x;CRASH Â&#x;/RÂ&#x;WASÂ&#x;ITÂ&#x;SLOWLYÂ&#x;ANDÂ&#x; QUIETLYÂ&#x;SUFFOCATEDÂ&#x;BYÂ&#x;OTHERÂ&#x;COMPETINGÂ&#x;PRIORITIES Â&#x;"YÂ&#x;THEÂ&#x;TIMEÂ&#x;ITÂ&#x;ÚNALLYÂ&#x; DISAPPEARED Â&#x;IT SÂ&#x;LIKELYÂ&#x;NOÂ&#x;ONEÂ&#x;EVENÂ&#x;NOTICED Â&#x; +NOWNÂ&#x;FORÂ&#x;HISÂ&#x;HIGH ENERGY Â&#x;ENGAGINGÂ&#x;MESSAGE Â&#x;#HRISÂ&#x;-C#HESNEYÂ&#x;WILLÂ&#x; GUIDEÂ&#x;ATTENDEESÂ&#x;ONÂ&#x;HOWÂ&#x;TOÂ&#x;IMPLEMENTÂ&#x;THEÂ&#x; Â&#x;$ISCIPLINESÂ&#x;OFÂ&#x;%XECUTIONÂ&#x; TOÂ&#x;POWERÂ&#x;MAJORÂ&#x;INITIATIVESÂ&#x;SOÂ&#x;THATÂ&#x;THEYÂ&#x;THRIVEÂ&#x;RATHERÂ&#x;THANÂ&#x;FAIL Â&#x;5SINGÂ&#x;HISÂ&#x; VASTÂ&#x;EXPERIENCEÂ&#x;GAINEDÂ&#x;BYÂ&#x;WORKINGÂ&#x;ALONGSIDEÂ&#x;MAJORÂ&#x;CORPORATIONSÂ&#x;SUCHÂ&#x; ASÂ&#x;-ARRIOTTÂ&#x;)NTERNATIONAL Â&#x;+ROGER Â&#x;#OCAÂ&#x;#OLA Â&#x;#OMCAST Â&#x;,OCKHEEDÂ&#x;-ARTINÂ&#x; ANDÂ&#x;OTHERS Â&#x;-C#HESNEYÂ&#x;WILLÂ&#x;DEMONSTRATEÂ&#x;HOWÂ&#x;THEÂ&#x; Â&#x;DISCIPLINESÂ&#x;CANÂ&#x;BEÂ&#x; USEDÂ&#x;TOÂ&#x;MANAGEÂ&#x;THEÂ&#x;gWHIRLWINDsÂ&#x;OFÂ&#x;URGENT Â&#x;DAY TO DAYÂ&#x;ACTIVITIESÂ&#x;WITHOUTÂ&#x; DEVOURINGÂ&#x;THEÂ&#x;TIMEÂ&#x;NEEDEDÂ&#x;TODAYÂ&#x;TOÂ&#x;SUCCESSFULLYÂ&#x;EXECUTEÂ&#x;TOMORROW SÂ&#x; MAJORÂ&#x;INITIATIVES Â&#x;

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FEATURED PRESENTATIONS CULTURE BUILDING BEATS TEAM BUILDING – EVERY TIME Kirk Weisler, Team Dynamics

#ULTURAL ,EADERSHIP MEANS GETTING INTENTIONAL ABOUT YOUR TEAM YOUR LEADERSHIP AND YOUR WORKPLACE CULTURE )N THIS HANDS ON SESSION +IRK 7EISLER WILL HELP LEADERS REFOCUS ON THE THINGS THAT TRULY MATTER MOST WHEN IT COMES TO INSPIRING ENGAGEMENT WHILE BUILDING CLARITY AND CONNECTEDNESS AMONG THEIR TEAMS &ROM EXPLORING THE CORE ELEMENTS OF CULTURAL INÛ UENCE TO LEARNING HOW TO FOCUS WITH CONÚ DENCE ON WHAT MATTERS MOST ATTENDEES WILL DELVE INTO CULTURE BUILDING VS TEAM BUILDING AND WILL LEAVE WITH ACTIONABLE TAKE AWAYS AND A MODEL TO HELP THEM MAKE IT HAPPEN

TRANSFORMATIONAL LEADERSHIP General (ret.) Stanley A. McChrystal 'ENERAL 3TAN -C#HRYSTAL IS WIDELY PRAISED FOR CREATING A REVOLUTION IN WARFARE THAT FUSED INTELLIGENCE AND OPERATIONS (E ALSO IS KNOWN FOR DEVELOPING AND IMPLEMENTING THE COUNTER INSURGENCY STRATEGY IN !FGHANISTAN AND FOR CREATING A COMPREHENSIVE COUNTER TERRORISM ORGANIZATION THAT REVOLUTIONIZED THE WAY MILITARY AGENCIES INTERACT AND OPERATE )N THIS SESSION

HE WILL EMPHASIZE Ú ELD TESTED LEADERSHIP LESSONS STRESSING A UNIQUELY INCLUSIVE MODEL THAT FOCUSES ON BUILDING TEAMS CAPABLE OF RELENTLESSLY PURSUING RESULTS #ITING STORIES FROM HIS CAREER -C#HRYSTAL WILL REVEAL A FOUR STAR MANAGEMENT STRATEGY CONCENTRATING ON OPENNESS

TEAMWORK AND FORWARD THINKING

CONNECTING FROM WITHIN TO INSPIRE AND MOTIVATE Troy Nix, AMBA Executive Director

4HERE IS A POWERFUL FUEL INSIDE EACH ONE OF US A FUEL THAT PROVIDES US WITH ENERGY A FUEL THAT PROVIDES US THE INTERNAL FORTITUDE TO DO WHAT WE DO EACH AND EVERY DAY DESPITE THE CHALLENGES AND OBSTACLES WE ALL ENCOUNTER 3OME ARE BETTER THAN OTHERS AT TAPPING THIS ENERGY SOURCE FOR INSPIRATION BUT EVERYONE HAS THE ABILITY TO BECOME MORE IN TUNE WITH THEIR INNER SELF $URING HIS OPENING ADDRESS 4ROY .IX WILL SHARE AN INSPIRING STORY ABOUT HOW HE RECONNECTED WITH HIS OWN PERSONAL JOURNEY ONE &RIDAY NIGHT THAT HELPED HIM BETTER UNDERSTAND THE POWER OF gWHYs

ACHIEVING SUCCESS IN AN UNCERTAIN MARKET Laurie Harbour, Harbour Results, Inc.

)N THERE ARE A NUMBER OF INDUSTRY ECONOMIC AND TRADE ISSUES THAT WILL HAVE AN IMPACT ON MOLD BUILDERS )N THIS SESSION ATTENDEES WILL TAKE A CLOSE LOOK AT THOSE FACTORS CREATING UNCERTAINTY IN THE MARKETPLACE INCLUDING AN UPDATE ON TARIFFS AND TRADE AGREEMENTS AND DISCUSS WHAT SHOPS NEED TO DO TO BE SUCCESSFUL 0ARTICIPANTS WILL WALK AWAY WITH ACTIONABLE TOOLS AND TECHNIQUES THAT WILL RESULT IN IMPROVED EFÚ CIENCY REDUCED COSTS AND INCREASED PROÚ TABILITY

THANK YOU TO OUR CONFERENCE SPONSORS

CONFERENCE APP #ONNECT WITH FELLOW ATTENDEES BEFORE

DURING AND AFTER THE CONFERENCE CHECK THE AGENDA AND LEARN ABOUT THE SPEAKERS

PROGRAMMING

EXHIBITORS AND SO MUCH MORE WITH THE !-"! #ONFERENCE MOBILE APP

*As of 2/22/19 8

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Issue 1 2019

SPECIAL SESSIONS EMERGING LEADERS NETWORK PRE-CON SESSION .%7Â&#x;4()3Â&#x;9%!2 Â&#x;*OINÂ&#x;OTHERÂ&#x;UNDER Â&#x;INDUSTRYÂ&#x;PROFESSIONALSÂ&#x;ATÂ&#x;THEÂ&#x;ÚÂ&#x;RSTÂ&#x; %MERGINGÂ&#x;,EADERSÂ&#x;.ETWORKÂ&#x;PRE CONÂ&#x;SESSION Â&#x;DURINGÂ&#x;WHICHÂ&#x;ATTENDEESÂ&#x;WILLÂ&#x; LEARNÂ&#x;MOREÂ&#x;ABOUTÂ&#x;THEÂ&#x;NEWÂ&#x;YOUNGÂ&#x;PROFESSIONALSÂ&#x;NETWORK Â&#x;HEARÂ&#x;FROMÂ&#x;AÂ&#x;PANELÂ&#x; OFÂ&#x;INDUSTRYÂ&#x;LEADERS Â&#x;ENGAGEÂ&#x;INÂ&#x;PEER TO PEERÂ&#x;NETWORKINGÂ&#x;ANDÂ&#x;MORE Â&#x;4OÂ&#x;RECEIVEÂ&#x; UPCOMINGÂ&#x;DETAILSÂ&#x;ONÂ&#x;THISÂ&#x;EVENT Â&#x;REGISTERÂ&#x;FORÂ&#x;THEÂ&#x;NETWORKÂ&#x;ATÂ&#x;HTTPS AMBA ORG RESOURCES AMBA YOUNG PROFESSIONALS NETWORK Â&#x;Cost: Free with conference registration PEER-TO-PEER EXCHANGES 4HISÂ&#x;SESSIONÂ&#x;ISÂ&#x;BACKÂ&#x;BYÂ&#x;POPULARÂ&#x;DEMAND Â&#x;'ROWINGÂ&#x;PEER TO PEERÂ&#x;NETWORKSÂ&#x; ISÂ&#x;AÂ&#x;PRIMARYÂ&#x;COMPONENTÂ&#x;OFÂ&#x;THEÂ&#x;!-"!Â&#x;#ONFERENCE Â&#x;!TTENDEESÂ&#x;WILLÂ&#x;HAVEÂ&#x;THEÂ&#x; CHANCEÂ&#x;TOÂ&#x;INTERACTÂ&#x;WITHÂ&#x;PEERÂ&#x;GROUPSÂ&#x;DURINGÂ&#x;THISÂ&#x;SESSIONÂ&#x;ONÂ&#x;TOPICSÂ&#x;THATÂ&#x;AREÂ&#x; UNIQUEÂ&#x;TOÂ&#x;THEIRÂ&#x;JOBÂ&#x;FUNCTIONSÂ&#x;INÂ&#x;THEIRÂ&#x;SPECIÚÂ&#x;CÂ&#x;GROUPS Â&#x;$RIVENÂ&#x;BYÂ&#x;PASTÂ&#x;ATTENDEEÂ&#x; FEEDBACK Â&#x;THESEÂ&#x;FOCUSEDÂ&#x;SESSIONSÂ&#x;AREÂ&#x;AÂ&#x;PERFECTÂ&#x;WAYÂ&#x;FORÂ&#x;PROFESSIONALSÂ&#x;TOÂ&#x;ÚÂ&#x;NDÂ&#x; NEWÂ&#x;IDEAS Â&#x;EXPANDÂ&#x;THEIRÂ&#x;PROFESSIONALÂ&#x;NETWORKSÂ&#x;ANDÂ&#x;EXPLOREÂ&#x;NEWÂ&#x;METHODSÂ&#x;OFÂ&#x; IMPROVEMENT Â&#x;&UNCTIONALÂ&#x;AREASÂ&#x;INCLUDE AC LAB Tracks 4HEÂ&#x;!#Â&#x;,!"3Â&#x;AREÂ&#x;COMPRISEDÂ&#x;OFÂ&#x;AÂ&#x;NUMBERÂ&#x;OFÂ&#x;TOPICS Â&#x;DESIGNEDÂ&#x;TOÂ&#x;EQUIPÂ&#x; ATTENDEESÂ&#x;WITHÂ&#x;INDISPENSABLEÂ&#x;INSIGHTS Â&#x;ADVICEÂ&#x;ANDÂ&#x;TOOLSÂ&#x;TOÂ&#x;ACHIEVEÂ&#x;THEÂ&#x; MISSION CRITICALÂ&#x;PRIORITIESÂ&#x;OFÂ&#x;TODAYÂ&#x;ANDÂ&#x;BUILDÂ&#x;THEÂ&#x;SUCCESSFULÂ&#x;ORGANIZATIONSÂ&#x;OFÂ&#x; TOMORROW Â&#x;3INCEÂ&#x;THEÂ&#x;THEORYÂ&#x;ISÂ&#x;DIFFERENTÂ&#x;THANÂ&#x;PRACTICALÂ&#x;IMPLEMENTATION Â&#x;THEÂ&#x; !#Â&#x;,!"3Â&#x;WILLÂ&#x;BEÂ&#x;PRESENTEDÂ&#x;BYÂ&#x;MOLDÂ&#x;BUILDERS Â&#x;THEREBYÂ&#x;ALLOWINGÂ&#x;ATTENDEESÂ&#x;TOÂ&#x; LEARNÂ&#x;FROMÂ&#x;THEIRÂ&#x;PEERS Global Trends in Technology Track !Â&#x;TECHNICALÂ&#x;TRACK Â&#x;FOCUSINGÂ&#x;ONÂ&#x;NEWÂ&#x;GLOBALÂ&#x;TRENDSÂ&#x;INÂ&#x;TECHNOLOGYÂ&#x;PRESENTEDÂ&#x;BYÂ&#x; BEST IN CLASSÂ&#x;MOLDÂ&#x;BUILDERSÂ&#x;ANDÂ&#x;INDUSTRYÂ&#x;PROFESSIONALS

OPTIONAL NETWORKING OPPORTUNITIES TOPGOLF NETWORKING EVENT #OST Â&#x; 0ERSON 4HISÂ&#x;YEAR Â&#x;THEÂ&#x;!-"!Â&#x;WILLÂ&#x;HOSTÂ&#x;AÂ&#x;PRE CONFERENCEÂ&#x;NETWORKINGÂ&#x;EVENTÂ&#x;ATÂ&#x;4OPGOLFÂ&#x; ONÂ&#x;7EDNESDAY Â&#x;-AYÂ&#x; Â&#x; Â&#x;4OPGOLFÂ&#x; OFFERSÂ&#x;AÂ&#x;GOLÚÂ&#x;NGÂ&#x;VENUEÂ&#x;THATÂ&#x;BLENDSÂ&#x; TECHNOLOGYÂ&#x;ANDÂ&#x;ENTERTAINMENTÂ&#x;ANDÂ&#x; ENCOURAGESÂ&#x;GOLFERSÂ&#x;ANDÂ&#x;NON GOLFERSÂ&#x;ALIKEÂ&#x; TOÂ&#x;ENJOYÂ&#x;FRIENDLYÂ&#x;COMPETITIONÂ&#x;FROMÂ&#x;THEÂ&#x; COMFORTÂ&#x;OFÂ&#x;HIGH TECH Â&#x;CLIMATE CONTROLLEDÂ&#x; HITTINGÂ&#x;BAYS Â&#x;!DDITIONALÂ&#x;AMENITIESÂ&#x;WILLÂ&#x; BEÂ&#x;OFFEREDÂ&#x;DURINGÂ&#x;THEÂ&#x;EVENT Â&#x;INCLUDINGÂ&#x; PINGÂ&#x;PONG Â&#x;CORNÂ&#x;HOLE Â&#x;AÂ&#x;SAMPLINGÂ&#x;OFÂ&#x;HORSÂ&#x; D OEUVRESÂ&#x;ANDÂ&#x;BEERÂ&#x;ANDÂ&#x;WINE Â&#x;

EMERGING LEADERS NETWORK PRE-CON EVENT

HOTEL INFORMATION 4HEÂ&#x;!-"!Â&#x;#ONFERENCEÂ&#x; Â&#x;WILLÂ&#x;BEÂ&#x; HELDÂ&#x;ATÂ&#x;4HEÂ&#x;7ESTINÂ&#x;#HICAGOÂ&#x;.ORTHWEST Â&#x; "EAUTIFULLYÂ&#x;SITUATEDÂ&#x;ONÂ&#x;THEÂ&#x;GROUNDSÂ&#x;OFÂ&#x; (AMILTONÂ&#x;,AKESÂ&#x;INÂ&#x;)TASCA Â&#x;)LLINOIS Â&#x;THISÂ&#x; INVITINGÂ&#x;HOTELÂ&#x;PROVIDESÂ&#x;THEÂ&#x;PERFECTÂ&#x;BLENDÂ&#x; OFÂ&#x;SERVICESÂ&#x;ANDÂ&#x;LOCATION Â&#x;)NÂ&#x;CLOSEÂ&#x;PROXIMITYÂ&#x; to O’Hare Airport, The Westin provides ACCESSÂ&#x;TOÂ&#x;AREAÂ&#x;ATTRACTIONSÂ&#x;JUSTÂ&#x;OUTSIDEÂ&#x;OFÂ&#x; 3CHAUMBURG Â&#x;2OSEMONTÂ&#x;ANDÂ&#x;DOWNTOWNÂ&#x; #HICAGOÂ&#x;kÂ&#x;ONLYÂ&#x; Â&#x;MINUTESÂ&#x;AWAY Â&#x; AMBA rate is $169/night &ORÂ&#x;RESERVATIONS Â&#x;CALLÂ&#x; Â&#x; ORÂ&#x; Â&#x; LOCAL Â&#x;ANDÂ&#x;USEÂ&#x;CODEÂ&#x; g!-"!s Â&#x;&ORÂ&#x;ONLINEÂ&#x;RESERVATIONS Â&#x;VISITÂ&#x; !-"! ORG CONFERENCE

LUNCH AND LEARN WITH CHRIS MCCHESNEY #OST Â&#x; PERSON *OINÂ&#x;+EYNOTEÂ&#x;#HRISÂ&#x;-C#HESNEYÂ&#x;FORÂ&#x;AÂ&#x; LUNCHTIMEÂ&#x;DEEPÂ&#x;DIVEÂ&#x;ONÂ&#x;THEÂ&#x; Â&#x;$ISCIPLINESÂ&#x; OFÂ&#x;%XECUTION Â&#x;ENGAGINGÂ&#x;PARTICIPANTSÂ&#x; INÂ&#x;DISCUSSIONSÂ&#x;SURROUNDINGÂ&#x;THEIRÂ&#x;OWNÂ&#x; CHALLENGESÂ&#x;ANDÂ&#x;IDEASÂ&#x;TOÂ&#x;DRIVEÂ&#x;SUCCESSFULÂ&#x; OUTCOMES Â&#x;4HISÂ&#x;SESSIONÂ&#x;ISÂ&#x;g3TRATEGIES Â&#x; %XECUTED sÂ&#x;ATÂ&#x;ITSÂ&#x;BEST Â&#x;4HISÂ&#x;ISÂ&#x;AÂ&#x;TICKET ONLYÂ&#x;EVENT

#OST Â&#x;&REEÂ&#x; UNDERÂ&#x;

!-"! SÂ&#x;%MERGINGÂ&#x;,EADERSÂ&#x;WILLÂ&#x;MEETÂ&#x;FORÂ&#x;THEÂ&#x;ÚÂ&#x;RSTÂ&#x;TIMEÂ&#x;ATÂ&#x;AÂ&#x;PRE CONFERENCEÂ&#x;EVENTÂ&#x;ONÂ&#x;7EDNESDAYÂ&#x;MORNING Â&#x;-AYÂ&#x; Â&#x; Â&#x;WHEREÂ&#x; PARTICIPANTSÂ&#x;WILLÂ&#x;HAVEÂ&#x;THEÂ&#x;OPPORTUNITYÂ&#x;TOÂ&#x;ENGAGEÂ&#x;ONÂ&#x;LEADERSHIPÂ&#x;ANDÂ&#x;CAREERÂ&#x;TOPICSÂ&#x;WITHÂ&#x;AÂ&#x;PANELÂ&#x;OFÂ&#x;SENIORÂ&#x;INDUSTRYÂ&#x;LEADERS Â&#x;FOLLOWEDÂ&#x;BYÂ&#x; AÂ&#x;PEER TO PEERÂ&#x;ROUNDTABLEÂ&#x;NETWORKINGÂ&#x;SESSIONÂ&#x;TOÂ&#x;DISCUSSÂ&#x;LIKEÂ&#x;CHALLENGESÂ&#x;INÂ&#x;FUNCTIONALÂ&#x;AREAS

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STRATEGIES

Advocacy for Mold Building in Legislation

Mold builders have opportunities to be proactive on these and other issues by creating relationships with their local, state and national political representatives. These relationships give manufacturers the chance to drive the narrative on mold building by presenting the industry’s entire story, heralding its value and correcting misperceptions. Meeting with representatives also gives manufacturers the stage to describe how proposed legislation will impact their businesses, employees and customers.

Leaning in on legislation

By Liz Stevens, contributing writer, The American Mold Builder Editor’s Note: The American Mold Builders Association (AMBA) once again has partnered with the Plastics Industry Association (PLASTICS) for the 2019 Plastics Industry Fly-In. The event, to be held March 26 and 27 at the St. Regis Washington, DC, smooths the way for mold builders to meet with their state’s senators and representatives in the nation’s capital. The late Bill Carteaux, former president and CEO of PLASTICS, was a driving force behind the Plastics Industry Fly-In. His presence will be greatly missed. egislation aimed at the mold building industry has been heavily covered in the news media. The most prominent legislation centers on the federal tariff placed on Chinese steel injection molds – now suspended at least for 2019 – and the currently pending congressional legislation to modify how tariffs are implemented.

L

Those legislative actions, while significant, are not the only items being discussed in Washington, DC, that concern the mold building industry. Mold builder business owners and leaders also could see significant impact from decisions on healthcare, employment training and even the US Postal Service.

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Issue 1 2019

Justin McPhee of Willernie, Minnesota-based Mold Craft, Inc., and Ben Harp of Orchard Park, New York-based Polymer Conversions, have participated in previous plastics industry legislative events.

In separate interviews, they shared their thoughts on issues of great concern to manufacturing companies and about their experiences in Washington, DC. Harp, chief operating officer at Polymer Conversions, has attended the last two Fly-Ins. “The morning starts out with a speech from an elected official or someone in the Cabinet,” he said. “The speeches kick off the tempo of the day because they tell us what is important to the current administration.” The day then moves on to personal visits, where attendees meet with their state’s legislators. “We get to sit with them and their staff and talk through the things that are important to us and the challenges to our businesses,” Harp continued.

Mold Craft’s Vice President of Engineering Justin McPhee participated in the Fly-In to do his part to help change the view of manufacturing in the eyes of legislators. “They need to hear our personal stories to better understand our struggles,” he said. “I connected with members of Congress representing the districts in which I vote and where our shop is located.”

STRATEGIES The goal here is to train qualified workers at all skill levels for manufacturing, with federal funding to support state and local career and technical education (CTE) programs.�

Harp agreed, mentioning the value of apprenticeship programs and the opportunities a visit with legislators can bring to advocate for agendas that include skilled labor shortages. Polymer Conversions has an established apprenticeship program, and he talks it up with federal lawmakers. “Getting in front of our legislators creates an opportunity to tell them about the importance of programs like that,� he explained, “and the importance of those legislators possibly getting behind programs that incentivize smaller molding and tooling companies so that those companies can spread that investment power across even more training opportunities.�

McPhee found the event to be well organized, with an informative webinar prior to the Fly-In and a central point of contact to help each attendee schedule visits with senators, representatives and congressional aides. “A seasoned veteran from PLASTICS accompanied us to help ‘speak the language’ and get the meetings started,� he added.

Harp also described interactions with legislative representatives on issues that are not mold building industry-speciďŹ c. “We also talked page 12 ď ľ

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Meeting face-to-face with Rep. Tom Emmer and with staers for his senators and other representative, McPhee had visits that opened the door to future communication. “What we learned is that – even though it may not feel like you made an impact and changed America for the better on that afternoon of meetings – you did,â€? he said. “The representatives appreciate having industry members visit them and tell them what really matters.â€?

McPhee’s meetings included discussions about tax reform to lower corporate and income tax rates and to equalize tax treatment for pass-through entities; open competition in federally funded projects for material such as plastic pipe; free trade policies to open international markets for US exports; and regulatory reform to restore rulemaking authorities to Congress.

McPhee feels that moldmakers should advocate for educating young people and their parents about the career potential for twoyear degreed students. “We need to get the message out there that moldmaking is a viable career and that you don’t need a fouryear degree to be successful,� he said.

An issue of particular concern to McPhee – and the industry as a whole – is ďŹ nding solutions to close the skills gap. “The goal here is to train qualiďŹ ed workers at all skill levels for manufacturing, with federal funding to support state and local career and technical education (CTE) programs,â€? McPhee explained.

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STRATEGIES  page 11 about healthcare and the Affordable Care Act,” he said. “The restrictions in that healthcare legislation have been significantly burdensome to our business.”

Summing up the value of personal interaction with political representatives, Harp said, “Since officials pull their information from various entities and agencies, it’s an opportunity to communicate with them, unfiltered, on the topics that are important to us. Then, we can help influence things on Capitol Hill in a way that’s favorable to our businesses and industry.”

While federal outreach through events like the Plastics Industry Fly-In are especially valuable, McPhee occasionally connects with the staff of his state and local legislators. He sees an opportunity at the state level for improvements in industry training. “There could be changes in state-required testing parameters,” he said. “The existing ones seem to limit the curriculum of the schools trying to offer industrial tech electives. Many aspects of these classes could count for some of the required credits.”

Those contacts provide yet another way for mold builders to share concerns and insights with local, state and federal lawmakers.

Lawmakers can only support and advocate for who (and what) they know – one of the most persuasive arguments that can be made for speaking up and developing relationships with those setting the political agenda. 

The annual Plastics Industry Fly-In is a key event that offers mold builders access to federal lawmakers and decision makers in Washington, DC. Fly-In activities will take place on Wednesday, March 27, with a morning of briefings at the hotel and afternoon meetings and an evening reception on Capitol Hill. Information about the Fly-In, including registration, agenda and accommodations, can be found at www.plasticsindustry. org/event/2019-spring-national-board-meeting-plasticsindustry-fly. For more information, contact the AMBA offices at 317.436.3102.

Mold builders who would like to identify and reach out to a US representative in the House can start by visiting www.house.gov/representatives/find-your-representative.

To locate US senators, visit www.senate.gov/ and click on the “Find your Senators” link at the top of the page.

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Mold Builders Offer Increased Compensation and Additional Benefits in 2019

By Ashley Turrell, analytics manager, AMBA hen comparing wage data from 2017 to 2018, more than 75% of job classifications in the US mold building industry experienced wage increases in 2018. Across the board, mold manufacturing positions experienced an average increase in compensation of nearly 6%, according to the most recent Wage and Benefits Report published by the American Mold Builders Association (AMBA).

W

Now in its eighth year, AMBA’s annual Wage and Benefits Report analyzes data collected from mold building executives and human resources personnel on the reported wages of nearly 50 different job classifications within mold manufacturing organizations. The 2018 report includes data from more than 100 US mold manufacturing companies across the United States, representing just shy of 5,500 full-time and part-time employees.

Of the nearly 50 job titles analyzed in this year’s report, more than 30% of the positions revealed a greater than 5% growth in compensation. At the time of this article, the current unemployment rate nationally stands at 3.9%, which means that manufacturers are fighting to hire, train, retain and motivate talented employees. As a result, many roles are seeing substantial increases in wages.

Among the positions seeing significant gains include roles such as quality managers, sales managers, CAD detailers and mold sampling technicians. Mold building companies are looking to find workers on the floor to keep operations

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In 2006, 70% of employees were under 50. Today, only 58% of workers are under 50.”

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The age of workers inside mold building facilities continues to increase. In 2006, 70% of employees were under 50. Today, only 58% of workers are under 50. While the majority – 77% of workers – are over the age of 30, initiatives to attract youth into the mold building sector remains a top priority in 2019.

To recruit new employees, mold builders are offering a variety of benefits packages, along with increased compensation. Nine out of 10 mold builders offer medical insurance to employees and dependents. Vision, dental and life insurance are among other common programs offered to employees by mold manufacturers.

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Other mold builders, however, are getting more creative in the benefits programs offered to their employees. Along with vacation and paid time off (PTO), more and more mold builders are offering employee bonus programs on at least an annual basis, with some offering bonuses more frequently (monthly, quarterly, bi-annually).

With 100% of mold builders reporting that workforce development is a top challenge for their organizations in 2019, the industry also is looking at other avenues to reduce its dependence on direct labor. In a recent survey, 36% of mold builders indicated that their organizations are focused on continuous improvement initiatives or adding automation as a way to increase their competitiveness and alleviate the burden the current workforce challenge puts on their company over the coming year.  For more information or to purchase the report, visit www.amba. org/publications.

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OPERATIONS

Danger Ahead: Disaster Potential Goes Beyond Facility Concerns

By Dianna Brodine, managing editor, The American Mold Builder ire. Flood. Tornado. Earthquake. All of these are events with the potential to shut down a production facility or, at the very least, cripple its production output. The words “disaster recovery” often bring to mind pictures of the cleanup required after a natural disaster, but the more likely catastrophe could involve the loss of a key employee or a cyber attack.

F

Most manufacturing facilities would face serious production and delivery concerns if their operations went offline for a day or two. A delay of a week – or more – could have companies dangling on the edge of a permanent shutdown. What plans have been made (if any) to deal with the disasters that can affect any mold building operation?

struggle to contain the blaze and wondered if there would be a business to save once the flames were subdued. When all was said and done, SMR lost 70 percent of its building and had to start over from the ground up.

Though SMR outsourced its extrusion and curing processes from June through the following January, the company kept other departments operating by moving machines into its molding facility and the unaffected cutting area. “The employees cleaned machines, walls, floors and ceilings, and then painted,” RileyRyman said. “I was finding jobs for them to do so we could keep a paycheck going to them.”

Solution: Preparation In retrospect, Riley-Ryman acknowledged that, though the company had attempted to prepare for a fire, there were some holes in the plan. In the years prior to SMR’s incident, company founders met with several volunteer fire departments in the surrounding area to keep them up to date on the materials the shop was using. Additionally, fire extinguishers in the building were checked annually, but they were not hanging on the walls in an organized fashion. A more thorough plan might have helped SMR mitigate the fire’s effects.

Whether fire, flood or other natural disaster, a business impact analysis (BIA) will help determine the probability of various business disruptions and the effect each would have. Acknowledging the risks and resulting impacts will assist companies in determining the amount of investment needed to achieve the desired level of protection.

Typical risk analysis is not difficult to conduct; it is usually a matter of common sense. Considering a company’s markets, its geographic location and its suppliers’ locations, a BIA can determine possible risks associated with those characteristics and help a company determine where to make investments for protection and recovery.

For example, a company doing business with a supplier from a country in the middle of political or social unrest runs the obvious consequence of having its supply chain impacted. Or, a business in an area frequently impacted by hurricanes will have different disaster recovery needs than one in an area where wildfires are common.

Facility concerns in disaster planning Southern Michigan Rubber, Inc. (SMR), in Three Rivers, Michigan, experienced a fire on June 5, 2013, that began in the company’s dust collection system. Over the course of several hours, SMR Director of Operations Marel Riley-Ryman watched firefighters 16

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See the sidebar “Facility Disaster Recovery Checklist” for initial steps that can be taken to prepare for the impact of a natural disaster on any facility. An insurance company assessment may uncover additional risks that should be taken into consideration.

OPERATIONS Digital concerns in disaster planning According to a November 2018 blog post written by Attila Security, the manufacturing industry is a prime target for cyber crime: “The damage often is in the form of a data breach, disruption of operations or compromise to key systems, such as the company’s enterprise resource planning (ERP) system.”

In 2017, according to the Data Breach Investigations Report from Verizon, 620 cyber crime incidents related specifically to manufacturing were reported. The majority of these incidents involved data hacking, with malware attacks following close behind, and nearly half of the attacks involved the loss of proprietary information.

Phishing attacks (fraudulent emails aimed at extracting financial information) also are common – and of significant concern to small to mid-sized manufacturing companies.

Personnel concerns in disaster planning What happens if the one guy – the guy who has been with the business for 25 years – the only guy who can get the finicky machine on the far side of the shop to work, quits? Or has a medical emergency?

“In general, manufacturing companies are more focused on securing their operational technology environment than on cybersecurity,” continued the Attila Security post. page 18 

A business impact analysis looks at how losing a given employee will affect a company’s operations, finances and ability to complete contracts. No matter how or why the employee leaves, the loss of knowledge and resulting impact on the business could be catastrophic.

Solution: Cross-training and communication Every company leader knows which employees are critical to smooth, efficient and profitable operations. However, the employees may not know the company values their contributions – or, at least, not to the extent of being designated as “critical.”

Management should assess which employees are critical to the successful operation of the business and then open the lines of communication with those employees. What needs to happen to keep the employees satisfied and feeling valued?

However, not every potential personnel disaster can be overcome with communication. What if retirement is on the horizon, or a medical emergency occurs that keeps the employee from work for an extended period of time? Cross-training is the only answer.

Silos of knowledge exist in every organization, but this reality is dangerous in small to mid-sized facilities. Employees designated as critical need to have a backup – someone to pass knowledge to and train. The trainee probably will not have the exact capabilities of the key employee after a period of training, but at least all knowledge will not be lost in the event of an emergency. www.americanmoldbuilder.com | www.amba.org

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OPERATIONS  page 17

AMBA member Micro Mold, Erie, Pennsylvania, saw this firsthand when it and sister company Plastikos, Inc., were the target of an attempt. In May of 2017, an email was sent from Plastikos President Philip Katen to employee Sandy Walker with an urgent request for a wire transfer. The email asked if she was available and, when she replied in the affirmative, a second email arrived with wire transfer details. The emails were fake and, thanks to informal training and internal procedures, Plastikos avoided adding its name to the list of scammed businesses.

A few minor points tipped Walker off. First, the initial email contained very little information and was signed “Regards, Philip,” which is different than the language Katen would typically use. Second, although Katen might request a wire transfer initially via email, Plastikos’ standard protocol calls for him to then call or visit her in person to discuss the process as a sort of verbal review and confirmation. “She was expecting those procedures to kick in,” he said, “and when they didn’t, it raised her suspicions further.”

Solution: Awareness Many phishing attacks can be stymied by savvy employees who are on the lookout for irregularities when conducting financial transactions. However, cyber criminals continually change their methods, becoming more sophisticated in their attempts.

Educating employees about the likelihood of a cyber attack and setting standard operating procedures to be followed whenever a financial transaction is requested can help thwart such attempts.

“When we reported this incident to the FBI, an agent encouraged us to keep people informed, educate them on the possibilities and come up with formal policies and procedures to bolster that defense,” said Katen. “Nothing can replace the human recognition/awareness component, however. And, that’s the first thing that kicked in here.” page 20  18

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OPERATIONS  page 18

Facility Disaster Recovery Checklist Conclusion Facility disruption doesn’t occur only during times of natural disaster, and smart manufacturing businesses will make preparations ahead of time to avoid confusion when response is critical. A detailed plan that assesses risks and spells out steps to take to get production back online can be effective when a facility is in danger of missing delivery deadlines. Open lines of communication and a cross-training program can alleviate some of the concerns related to the loss of a key employee, and a constant awareness of digital threats by all employees with access to financial information may reduce the potential for monetary loss. 

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• Select a team of employees from a variety of departments to assist in developing a disaster recovery plan. Choose a primary coordinator and ask that person to maintain and update the plan.

• Review insurance coverages and know what is covered – and what would not be covered – in the event of a disaster.

• Identify critical business processes and systems. Create lists of the equipment and resources needed to complete work within the manufacturing facility.

• Plan for hardware and software recovery by implementing a backup and storage strategy.

• Assess threats, which include fire, flood, tornado, electrical overload, active shooter and full computer system crashes, and map out how those incidences would affect production.

• Identify an alternative site for business operations should the primary site be unavailable. Is there another company in the region that could take on the facility’s workload, if necessary.

• Establish a communication plan for employees, both to check on employee well-being after a disaster and to communicate business needs going forward.

• Publish the disaster recovery plan and ensure all employees know what is in the document.

• Test the disaster recovery plan at least once per year.

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Tool Steel Market Set to Surpass USD 6.5 Billion by 2024

by Global Market Insights, Inc. he tool steel market is set to grow from its current market value of more than USD 4.5 billion to more than USD 6.5 billion by 2024, according to a new research report by Global Market Insights, Inc.

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Owing to the augmented demand for forging and cutting instruments worldwide, the overall tool steel market has witnessed notable growth in recent years from the aerospace, automotive, energy and food & packaging segments. Properties like Chart 1. The tool steel market is set to grow from its value of USD 4.5 billion to more than USD 6.5 wear resistance, higher billion by 2024. thermal conductivity and cost-effective production have considerably influenced the product Growing demand for forged metals from factory automation, usage rate. Increasing consumption of packaged food products and defense, automotive and aerospace industries may promote further automobile demand have encouraged manufacturers to undertake market growth. The global forging market size should surpass expansion activities, further boosting tool steel market revenues USD 85 billion by 2024, owing to increase in foreign investments and favorable government policies has led to growing adoption of for injection molding and die work. forged products.

Market opportunities As the world has seen a consistent rise in the sale of food products due to the growing population and an upsurge in disposable incomes, manufacturers of injection-molded packaging have become lucrative customers for the tool steel market. Reports show that in 2016, an estimated US$2.47 trillion worth of packaged food had been sold globally, with the number projected to reach US$2.64 trillion in 2019. This affirms a positive outlook for the food and packaging segment and huge consumption prospects for the tool steel industry.

Increasing investments in infrastructure projects in China, Japan and India, along with rising demand for commercial and residential buildings, also may accelerate growth of tool steel market size. Infrastructure spending in India was valued at over USD 10 billion in 2018, which presents growth opportunities for molded plastic construction applications such as building insulation, roofing, flooring, windows and doors.

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Cold-work tool steel exceeded USD 1 billion in 2017 owing to increasing demand for punching and cutting instrument manufacture.

These products find widespread usage in the production of blades, dies, hobs, drawing dies, threading dies and thread rollers.

The high-speed tool steel market size should witness gains at about 4.5% by 2024, primarily owing to increasing demand for manufacturing machine tools. These products exhibit high hardness, strength, turning speed and excellent high-temperature abrasion properties which makes them suitable for automobile cam-rings and valve inserts. Moreover, they have several applications, such as gear cutters, milling cutters, saw blades and drill manufacture, which should increase product demand.

North America, driven by Canada, Mexico and US tool steel market size, should witness gains of over 4% by 2024. These countries are witnessing high demand from the automotive industry in the

MARKET manufacture of automotive injectors, valves, turbocharges, inserts, inner panels, tail lamps and pistons.

The European tool steel market size, driven by Germany, the United Kingdom, France and Spain, should exceed USD 1.4 billion in the predicted timeframe.

Rising consumer preferences for carbide-based cutting tools may restrain some tool steel market growth.

Carbide tools and inserts are replacing some products in face milling, turning and boring applications owing to their higher cutting speed.  For more information, visit https:// w w w. g m i n s i g h t s . c o m / i n d u s t r y analysis/tool-steel-market.

Chart 2. Increased demand is predicted across all tool steel categories.

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INDUSTRY /// Machine Shops in Top Three for Lockout/ Tagout Violations

New Rowan-Cabarrus Community College Apprenticeship Program Receives Grant

According to the Occupational Safety and Health Administration (OSHA), in 2018 there were 2,657 lockout/tagout citations amounting to $13,860,475 in penalties. The top five industries accounted for 463 citations in 257 inspections, totaling more than $2 million in penalties. The list is topped by wood container and pallet manufacturing (NAICS 32192), followed by machine shops (NAICS 33271) and printing (NAICS 32311). Being near the top of the list will keep machine shops under the keen eye of OSHA inspectors.

Rowan-Cabarrus Community College, with six campuses in North Carolina, announced a $200,000 investment from Duke Energy and Piedmont Natural Gas to support the college’s new Multicraft Maintenance Technician Apprenticeship program. The funds will connect students with hands-on training and career development opportunities. The program will offer apprenticeship instructions on electrical, mechanical, machining, programmable logic controls (PLC’s), welding, fabrication and HVAC instruction. Apprentices completing this program will be multicraft certified. The grant will fund tuition, book and material costs for each student over four years and allocates money to purchase new equipment and supplies for the college’s new Advanced Manufacturing Training Center in Kannapolis, North Carolina, which is slated to open at the end of 2019. For more information, visit www.rccc.edu/.

Hypertherm Expands Grant Program Hypertherm, a Hanover, New Hampshire-based manufacturer of industrial cutting systems and software, is accepting applications until April 1 for the fifth year of its Spark Something Great educational grant program. This year, Hypertherm is expanding the program to 12 schools in the US and Canada. Winning schools will receive a Hypertherm Powermax45® XP plasma system, the AWS SENSE-approved Plasma Cutting Technology: Theory and Practice curriculum kit, and training from a Hypertherm plasma expert. Hypertherm also will make its AWS SENSE-approved curriculum available for free download to teachers. To date, the company has awarded systems to 40 schools.

For more information, visit www.hypertherm.com/grant.

International Mold Steel Increases Sales Staff International Mold Steel, Inc., a Florence, Kentucky-based provider of pre-hardened mold steel, tool steels and cold work die steels, has added to its sales staff. National Sales Manager Doug Mitchell has more than 20 years of experience in C-level positions in sales management, marketing and new product development. In this new position, Mitchell will be responsible for managing the national sales team and leading the company’s marketing efforts. Mark Albrecht has been promoted to sales representative for Western Ohio and Eastern Indiana. Albrecht is a graduate of Northern Kentucky University and has a keen interest in manufacturing and extensive knowledge of the company’s product line, having served as the company’s customer service representative for the past three years. For more information, visit imsteel.com.

Westfall Acquires Mold Craft Westfall Technik Inc., a Las Vegas, Nevada-based provider of manufacturing solutions, has acquired injection mold manufacturer Mold Craft, Inc., of Willernie, Minnesota. The acquisition expands Westfall’s micro molding capabilities for the production of medical devices. Westfall Technik is a new global holding company that provides highly productive plastics manufacturing solutions to medical, consumer packaging and consumer goods industries. For more information, visit www.westfall-technik.com.

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ZEISS Announces New Webshop Carl ZEISS Industrial Metrology, manufacturer of multidimensional metrology solutions with North American headquarters in Maple Grove, Minnesota, has launched a new webshop for styli and machine or quality room accessories. Key features include the company’s catalog with inventory information, product specifications and updated images and pricing; a folder system for saving and organizing favorite products for reordering; online purchasing with a PO or credit card; and order status tracking. To visit the new webshop, go to https://shop. metrology.zeiss.com/.

AVL and Comau Sign Strategic Partnership AVL List GmbH, Graz, Austria, which provides development, simulation and testing technology of powertrains, has signed an agreement with Comau SpA, Turin, Italy, which delivers industrial automation products and systems. Emerging needs from the electrification market require full-turnkey suppliers to provide powerful assembly and test solutions for electric and hybrid vehicle manufacturing, and AVL List GmbH and Comau SpA have joined forces to offer innovative, modular and flexible solutions. As of January 1, the companies have an open cooperation in simulation, design, assembly and testing of powertrain components for electric as well as traditional vehicles.

The initial focus will be on assembly systems and end-of-line testing for automotive batteries. For more information, visit www. avl.com/ or www.comau.com/EN.

GF Machining Solutions Adds Application Experts GF Machining Solutions, Lincolnshire, Illinois, provider of machines, diverse technical solutions and services, has expanded its team of applications department experts.

Jérôme Drouet, director of applications, transferred to GF Machining Solutions in Lincolnshire, Illinois, from GF Machining DROUET MEEKMA Solutions Advanced Manufacturing Group in Geneva, Switzerland, where he was head of laser R&D and innovation. Marc Erickson, applications engineer, joins GF Machining Solutions in Mississauga, Ontario, with more than 25 years of machining operation experience at Machine Tool Systems, Inc., and Elliott Matsuura.

Erickson completed an apprenticeship program in machine technology at Oakton Community College and a moldmaking and machinist apprenticeship at the Tooling & Manufacturing Association. Mason Dufore, applications engineer (milling), joins GF Machining Solutions with more than 20 years of CNC metalworking experience in the automotive, tool and die, injection modeling and aerospace components fields. Christian Meekma, applications engineer (milling), brings more than 20 years of machine tool and die experience to GF Machining Solutions.

His background includes roles as a CNC programmer/operator, applications engineer and advanced product manager. For more information, visit www.gfms.com.

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Meusburger Components Now Available in Stainless Steel Meusburger Georg GmbH & Co KG, the Wolfurt, Austria-based provider of high-precision standard parts, has expanded its temperature regulation components, ejectors and demolding product groups with new stainless steel components, including safety hose couplers, couplers with 90° hose nozzle, fittings, a fitting with extension and an expander sealing plug.

Meusburger now offers the E 17109 stainless steel ejector and the E 16709 stainless steel ventilation valve. Ejector pins made of stainless steel 1.4112 are available especially for use in clean rooms and for the processing of aggressive plastics. The new E 16709 ventilation valve supports the demolding of thin-walled plastic parts, preventing damage to them, and features superior properties for structuring or polishing. For more information, visit www. meusburger.com. 

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OUTLOOK

Detroit Auto Show Says ‘So Long Winter, Hello Summer’

By Laurie Harbour, president and CEO, Harbour Results, Inc. eemingly the biggest news story of the 2019 North American International Auto Show (NAIAS) was the fact that the event is moving from January to June in 2020. This year’s show was plagued with more missing automakers (Audi, BMW, Mercedes-Benz), fewer vehicle launches and overall lackluster vehicle displays. Overall, the show was disappointing and further emphasized the growing trend of automakers launching vehicles at independent press conferences rather than auto shows. The show floor was significantly less bustling during media days; however, there were a couple of high points.

S

A new Ford Explorer, finally Ford unveiled a top-to-bottom redesign of the Explorer and is transitioning to a rear-wheel-drive architecture. The Explorer hasn’t had a full redesign since 2011 and was long overdue for a major refresh. Ford plans to provide a new SUV that allows for more attractive proportions, a clever hybrid option and a more dynamic ST model.

The Explorer was one of a number of SUVs that were featured at NAIAS, which was not a surprise as consumer demand for these vehicles continues to grow in the US. In fact, SUVs and CUVs dominated the show floor across all brands. Cadillac featured the XT6, while Kia had a full display area for its 2020 Telluride crossover SUV, and Infiniti debuted the QX Inspiration – a midsized SUV concept that serves as a precursor to the brand’s first fully electric vehicle.

Performance cars make the grade Ford Motor Company debuted its new 2020 Mustang Shelby GT500 sports car – the fastest and most advanced street-legal vehicle ever produced by an automaker. The hand-built, 5.2-liter aluminum alloy, supercharged V8 engine turns out 700-plus horsepower and is capable of mid-three-second 0 to 60 mph and sub-11-second quarter-mile scores.

Additionally, Toyota revealed the fifth-generation Supra that resurrects the nameplate for the first time since it was phased out in 2002. It was nearly seven years ago when Toyota and BMW announced that they had set up a joint venture to develop two rear-

Ford revealed the 2020 Mustang Shelby GT500. Photo courtesy NAIAS. wheel sports cars. While the Z4 is a roadster, the Supra will be a hatchback. Each uses an architecture and engines developed by BMW and both are made in Austria at Magna Steyr on the same line, at a combined volume of up to 40,000 vehicles annually.

This marks a movement that seems to be gaining momentum across the automotive industry – automakers coming together to work on the design and development of next-generation technology, as well as vehicles. Recently, Ford and VW announced an alliance to build vehicles together. The companies also agreed to “investigate” how they can work together to develop next-generation vehicles, such as electric and self-driving cars. More recently, it was reported that General Motors is in talks with electric vehicle maker Rivian Automotive. An investment in Rivian could help GM get an electric pickup to market faster and help ward off upstarts such as Tesla.

Finally, many of the trends we’ve seen in past auto shows continue to be at the forefront. From light-weighting to powertrain electrification to camera and screen integration to advanced mobility concepts, the auto industry is experiencing a great deal of evolution at a rapid rate. This evolution is not only impacting how consumers will get from point A to point B, but also will affect the entire automotive supply chain.

Fast-forward to 2020: It will be interesting to see how these trends evolve. Which ones are winners, and which are losers? It also will be interesting to see if the Detroit Auto Dealers Association (DADA) can reinvent NAIAS and breathe new life into the auto show.  Laurie Harbour is president and CEO of Harbour Results, Inc., a business and operational consulting firm for the manufacturing industry, offering operational and strategic advisory expertise, as well as proprietary assessment programs, to help optimize a business’s performance. For more information, visit www. harbourresults.com. www.americanmoldbuilder.com | www.amba.org

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ASSOCIATION ///

Registration Now Open for AMBA Conference 2019!

Registration is open for AMBA Conference 2019. This year’s theme of Strategies. Executed. is designed to inspire mold manufacturing professionals to work alongside their teams to learn and share industry knowledge and best practices, providing all attendees with new ways to improve profitability, connect with industry peers and become better at what they do. See pages 6 through 10 for full details. To register, visit AMBA.org/conference/.

AMBA Announces Launch of Emerging Leaders Network AMBA is excited to launch its members-only Emerging Leaders Network, a group that will bring together innovative, creative and dedicated young professionals from across all AMBA member companies. These up-and-coming future leaders come from all over the country and all areas of business.

AMBA’s Emerging Leaders will meet for the first time at the AMBA Conference 2019 at a pre-conference event. All Emerging Leaders events held are exclusively for these young professionals in the mold building industry. Future events will focus on networking, leadership skills, benchmarking and creating important, lasting connections in the AMBA network.

Members of AMBA’s Emerging Leaders Network will: • participate in networking, leadership and development opportunities; • have the opportunity to sit on a committee; • gain access to industry mentors; • experience a special pre-conference session at the annual AMBA conference; and • network with other like-minded young professionals.

Membership is open to any professional under the age of 40 from a current AMBA member company. The young professional should be interested in AMBA’s mission of uniting individuals and companies, understanding and sharing best practices, networking and building relationships, and furthering the mold building industry. To apply, visit https://amba.org/resources/amba-youngprofessionals-network/.

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AMBA Releases 2019 Benchmarking Reports In January and February, AMBA released two benchmarking reports, including its annual 2019 AMBA Business Forecast Report¸ which gauges industry trends, market strength, profitability and other economic factors impacting the mold building industry, as well as a first-time report, Managing the Sales Pipeline, which surveyed mold builders on hiring practices for dedicated sales personnel, automation implementation in the sales pipeline and lead generation trends in the industry. To purchase these benchmarking reports and participate in any current benchmarking opportunities, visit AMBA.org/publications/.

Upcoming Webinar Opportunities Peer Networking: Senior Leaders and HR | March 20, 2019 One of AMBA’s primary membership benefits is the opportunity for professionals in different functional areas to connect with peers. These two events, both facilitated by AMBA Executive Director Troy Nix, will provide opportunities for mold manufacturers in senior leadership and HR positions to share challenges with industry peers, ask questions and solve common problems.

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How to Build Value and Maximize Your Sale Price | April 3, 2019 This webinar addresses the key “value drivers” that all buyers look for when buying a company and which generate the highest market price. It provides an overview of the key eight value drivers, how each driver affects the purchase price value and how to implement each driver before you go to market.

Navigating OSHA Standards for Medical and Recreational Marijuana Use | April 17, 2019 Today, many states allow for medical marijuana use and, in some states, even recreational marijuana use. However, OSHA has not revised its requirements to employers to provide a safe workplace for employees. Presenters Nelva Smith and Vanessa Towarnicky, Septoe & Johnson PLLC, will tackle questions and provide guidance related to these challenges that employers face.

To register for all webinars, visit AMBA.org/events/.

Educate Capitol Hill at the Plastics Fly-In March 26-27, 2019 Don’t let naysayers dictate the story of plastics. Plastics make a widespread, positive impact. Now, more than ever, industry members need to show up in Washington, DC, strong and proud, to educate those on Capitol Hill about what is already known: Plastics help change peoples’ lives for the better. Join industry

ASSOCIATION

representatives in Washington, DC, to promote and advocate for the industry. For more details, visit https://amba.org/events/ plastics-industry-fly-in/.

Join Industry Leaders at the Environmental, Health and Safety (EHS) Summit July 17-18, 2019 The Environmental, Health and Safety (EHS) Summit is designed to share best leadership and safety practices with industry professionals hoping to achieve world-class safety within their companies. This one-of-a-kind learning and networking conference will focus on uniting manufacturing executives from across the United States. Attendees will focus on best practices in environment, health and safety along with becoming better leaders. To register, visit https://arpminc.com/ehs/. page 30 

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NEW MEMBERS F&M Tool and Die Scott Duncan, President 978.537.0290 www.fmtoolanddie.com F&M Tool and Die proudly celebrates more than 26 years in the industry while providing exceptional quality, service and price.

The company is proud to offer services ranging from engineering to part to mold design. In an effort to provide quality solutions, F&M has purchased some of the best machines, increasing its capabilities substantially and connecting its design and production solutions.

Gerresheimer Tooling Services Brian TerBeek, President 770.371.1418 www.gerresheimertoolingservices.com Based in metro Atlanta, Gerresheimer Tooling Services specializes in the maintenance, repair and manufacture of highprecision injection molds for the medical and technical plastics industries.

Robot Dynamic 150L With the EROWA Robot Dynamic 150L you start with a system that suits your current needs. If the requirements to your production capacity increase, the system can be expanded modularly at any time.

The ERD 150L has a transfer weight of up to 330 lbs and the selective magazine racks can be conƂgured for a mix of pallets, electrode holders and Ƃxtures.

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Dynamic Tool & Design Steve Eberle, General Manager 262.783.6340 www.dyntool.com Dynamic Tool Corporation is a proven leader in the plastic injection mold building industry, serving many markets including packaging, personal care and medical. Since 1976, the company has earned a reputation of trust and has grown due to its commitment to quality and technology.

Alba Tooling & Engineering Inc. Stephane De Rycke, Managing Director 734.679.1339 www.albatools.com Alba Tooling & Engineering, Inc., located in Macomb, Michigan, focuses on engineering and mold production, as well as project and change management. In addition, this location can test all kinds of foaming molds with its two state-of-the-art foam technical center facilities.

NEW PARTNERS Die Cad Group Mike VanDorp, Sales Engineer 616.364.2454 www.diecadgroup.com Die Cad Group is a global engineering services firm that serves leading OEM, tier 1 suppliers and tool shops. Specializing in the metalworking and plastics industries, Die Cad Group helps customers with product and process simulation, tool and die design, mold design, special purpose machine design, transfer press simulation, die details sourcing and other related services. 

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TECHNOLOGY

Designing 3D Printed Jigs and Fixtures

By Andrew Edman, industry manager product design, engineering and manufacturing, Formlabs igs and fixtures are used to make manufacturing and assembly processes simpler and more reliable, reducing cycle times and improving worker safety. Today, there are a number of functional resins well suited to 3D printing jigs and fixtures, which can reduce costs, shorten development time and create more efficient production workflows at the mold building facility.

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Complexity is (almost) free Since 3D printing allows for “free” complexity (increased complexity doesn’t increase part cost), take some time to consider what additional functionality can be built into the jig or fixture at the design stage to take advantage of this principle. Small features that would be difficult to machine, as well as geometries considered impossible due to tool clearance in milling or turning, are all within the scope of additive processes. Serial numbers, fabrication dates and other relevant data can be built into the part for digital inventory management and easy tracking without requiring secondary engraving steps.

What would typically be two components in a machined fixture can be built into a single part, which helps prevent buildup of dust or chips by eliminating gap space. For instance, instead of using inserted straight dowels or cylinders for part location, spherical or diamond-shaped structures are built into a single, gapless part.

Using diamond- or sphere-shaped locators reduces or eliminates binding of parts during loading on and off by minimizing the contact area.

Build datum features into fixtures and jigs Part of the process of implementing jigs and fixtures in an assembly or manufacturing context is verifying the dimensional accuracy of the fixture. The amorphous part structures that 3D printed fixtures are often designed to address can mean that the fixtures themselves tend toward more esoteric forms. These designs can be difficult to easily inspect with standard metrology tools such as calipers and micrometers. Building datum features into printed jigs and fixtures makes inspection easier and more accurate.

A datum is a theoretically geometrically perfect reference – a totally flat plane, the axis of a cylindrical hole, etc. A datum feature is the reality of that concept in the context of the part, which is used as a principle reference point for other measurements. Datum features 32

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should be relevant to the requirements of secondary operations and to the functional requirements of the part in end use.

Whenever possible, include flat faces or right-angle geometries within the fixture to aid inspection and determine overall accuracy.

With any jig or fixture, accuracy is proven when inspecting parts after processing, as operating conditions like deflection in the part or tool can create errors requiring alterations to the fixture design. In applications where precision is of utmost importance, use digital metrology tools such as 3D scanners or touch probes to inspect more organic geometries.

Increase rigidity The typical way to increase stiffness of a machined fixture is to leave extra material in locations prone to bending under loading.

In additive processes, minimizing material consumption keeps part costs low. Using reinforcing ribs and fillets provides additional structure without dramatically increasing the cost or build time of the part.

Increase durability of mechanical connections Using tapped holes in 3D printed plastic parts is an ineffective method for joining parts for fixturing; these parts are more prone to breakage or wear with repeated use than metals. Instead, use more resilient assembly methods, such as threaded inserts or a pocket to restrain a nut while a bolt is tightened. Alternatively, a 3D printed fixture may have clearance holes to run bolts through to T-nuts or a fixture plate below. To prevent elastic deformation of the part when bolted down to the work surface, through holes should use clearance-fit tolerancing.

Make printed parts go farther In many cases, 3D printed parts for jigs and fixtures are augmented using stock parts from industrial supply companies. This approach works well when some components need the specificity and design flexibility of 3D printing, but the overall working envelope or other requirements, such as stiffness or conductivity, cannot be met through an additive process.

Common stock parts to add extra functionality to printed jigs and fixtures include metal shaftings for spanning greater distances while maintaining rigidity, or washers for distributing

TECHNOLOGY screw clamping loads over a larger footprint. Stock parts in combination with additive processes quickly add mechanical functionality –linear or rotary indexing, for example – at a lower cost than machining.

Consider creep Some SLA resins experience creep (permanent elastic deformation) if continually loaded, as in the case of a printed fixture clamped to a work table for long periods of time. To avoid warping of parts due to continued loading, it’s best to loosen any bolts and relieve clamping forces after completing secondary operations.

Replace worn components on demand Even under normal usage conditions, fixtures, assembly tools and jigs commonly become broken or worn to the point where they are no longer effective. By creating jigs and fixtures with additive fabrication, a facility takes control of its own production and gains the ability to replace tools on-site on an as-needed basis, rather than counting on external vendors with minimum order quantities.

Replacing worn fixtures with in-house equipment shortens the supply chain and reduces downtime risk.

Validate printed fixtures Once the fixture has finished printing, clean and cure it according to the material specifications. If support structures have been generated on the model, remove the supports and carefully file or sand away any remaining bumps, maintaining a flat, even base.

At this point, inspect the printed part against the original CAD model. Use a caliper or micrometer to check dimensions of the print against a dimensioned drawing or annotated CAD model, and take note of any discrepancy that could negatively affect the performance of the jig or fixture.

If everything is dimensionally sound, the next step is to test the functional performance of the fixture. When the part is loaded onto the fixture, pay close attention to how well it is seated against locating surfaces and supports. A properly designed and built fixture will support the part, eliminating any movement once

clamping force is applied. Clamping forces should push the part into the fixture evenly without any tilting, shifting, or bending of the part.

For processes with higher operating forces, such as milling or drilling, calculate clamping requirements based on feeds and speeds, the power of the machine, and the selected material, as well as safety. During initial use, take light cuts to ensure everything functions as planned.

After performing any secondary operations on the part, another inspection will verify tolerances held, along with fitting an acceptable cycle time. When first deploying a new fixture or jig, more frequent quality checks will reveal any unpredicted operator errors or wear that might result in quality failure. Those errors can be caught early and corrected either through training or modifications to the fixture design.

Of course, not all fixtures or jigs can or should be 3D printed.

Always select materials on the basis of functional requirements of the task to be performed. In cases where 3D printed material is not suitable for end use, SLA-printed parts can still be used for validating fit and function instead, saving time and money compared to milling solid blocks of aluminum.

Engineers familiar with the exact context of jigs and fixtures in production do a much better job of building the right tools, the right way. Low cost, high-precision 3D printers make it possible for even small organizations to close the gap between concept and reality to improve manufacturing performance and remain competitive.  Formlabs designs and manufactures powerful and accessible 3D printing systems. Headquartered in Boston with offices in Germany, Japan, China, Singapore, Hungary and North Carolina, the company was founded in 2011 by a team of engineers and designers from the MIT Media Lab and Center for Bits and Atoms. Formlabs also develops its own suite of high-performance materials for 3D printing, as well as best-in-class 3D printing software. For more information, visit www.formlabs.com.

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Hypertherm Introduces XPR Rotational Torch Sleeves Hypertherm, a Hanover, New Hampshire-based manufacturer of industrial cutting systems, is introducing three new torch sleeves for XPR plasma cutting torches and lead sets.

The sleeves allow the torch and lead sets to remain axially fixed while the torch-holding device rotates 360 degrees in either a clockwise or counter-clockwise direction. This enhances torch lead life in high-flex applications. The new sleeves are ideal for bevel or 3D/robotic cutting applications when using either an XPR170 or XPR300 X-Definition plasma system. An outside diameter of 76 mm (3”) allows for an increased wall thickness and eliminates compression caused by clamping. Pre-sealed, high-precision bearings reduce axial play by 90 percent and radial play by 81 percent, keeping out dirt and other particulates. For more information, visit www.hypertherm.com.

Siemens Releases Sinumerik 828D CNC with New Operating Software Siemens Corporation – an international producer of electrification, automation and digitalization technologies with headquarters in Munich, Germany – now offers its midrange CNC, the Sinumerik 828D, with version 4.8 of the operating system.

With this release, Siemens offers an array of new hardware and software solutions. Sinumerik 828D is a compact, panel-based CNC, offered in vertical and horizontal models, and includes the Siemens Advanced Surface and Top Surface technologies. Also standard are the Siemens Shop-Mill and ShopTurn graphical programming. Up to Sinumerik 828D is 10 axes of motion with two auxiliary a panel-based conaxes are possible. Color displays, in trol for mid-range sizes 10.4" or 15.4", and the Simatic CNC machines.

S7 PLC are standard. The software release also features collision protection: Collision Avoidance Eco and Collision Avoidance Advanced. For more information, visit siemens.com.

DLC Coated Flat Guiding Stock Offered

by Meusburger Meusburger Georg GmbH & Co. KG, of Wolfurt, Austria, international maker of molds, dies, jigs and fixtures, is the exclusive source for a new DLC coated flat guiding stock. The E 3174’s DLC coated surface guarantees optimal sliding properties, minimal wear, longer service life and reduced maintenance. With the radii already provided at the corners, the stock can be fitted into

PRODUCT

milled pockets. The E 3174 can replace the existing self-lubricating flat guiding stock E 3176 where necessary. To avoid sharp edges, a 15° chamfer is provided around the entire plate, ensuring longer service life of the flat guiding stock, clean operation and easy installation. The plates are available immediately, with dimensions from 25 x 63 mm up to 63 x 200 mm. For more information, visit www.meusburger.com/EN/GB/index.

Falcon Tool Adds NSK Equipment Falcon Tool Company, a Traverse City, Michigan, distributor of die maker tools, has added NSK’s high-speed precision hand tools, including the Emax EVOlution micro-grinder and ROTUS air grinder, to its offering of mold polishing equipment and supplies.

NSK’s full line of polishing, grinding, engraving, deburring and cutting equipment also will be available. The Emax EVOlution ultra-precision brushless micro-grinder offers accuracy, reliability and durability. Its digital display enhances safety and efficiency while its compact and functional design makes the unit portable.

Standard or torque type motors are available. The ROTUS ultraprecision high torque air grinder system is a hand-held grinder with an energy-saving air motor, producing virtually no heat generation and resulting in excellent durability. Attachments are available for each grinder. For more information, visit www.falcontool.com.

ZEISS Unveils SPECTRUM, New Bridge-type CMM Carl Zeiss Industrial Metrology, Maple Grove, Minnesota, manufacturer of multidimensional metrology solutions, announces the ZEISS SPECTRUM coordinate measuring machine with an MPE-E0 of 1.9+L/250 for all machine sizes. The new machine features a stiff base frame and real tripod construction, full wraparound construction of air bearings, integrated earthquake protection and patented glass ceramic scales with almost no temperature expansion. Three models are available: SPECTRUM with ZEISS XDT direct for fast and easy measurement, SPECTRUM with VAST XXT direct for higher data quality and SPECTRUM with ZEISS RDS-C5 CAA, including ZEISS VAST XXT for complex parts. Available software includes ZEISS CALYPSO and ZEISS PiWeb. For more information, visit www.zeiss.com.

HASCO Offers Z21/...

HASCO, Lüdenscheid, Germany, manufacturer of system components for designers and moldmakers, announces the new centring sleeve Z21/… that can be deployed to precisely align the plates on injection molds as they are joined together. With spacesaving positioning above the screw connection, the Z21/... allows page 36 

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plates to be centered easily in relation to one another, offering greater flexibility in mold design. The assembly in the buildup screw connection is further facilitated by a 15° lead-in chamfer. The centering sleeve is equipped with an integrated pull-out thread for easy dismantling. The Z21/… is suitable for maximum service temperatures of up to 200°C. For more information, visit www.hasco.com.

VERICUT 8.2 Introduces Force Turning Module CGTech, the Irvine, California, developer of independent CNC verification, simulation and optimization software VERICUT, has announced that Version 8.2 includes a new module for NC program optimization: Force Turning. This physics-based module analyzes and optimizes cutting conditions while managing the cutting forces and spindle power required. Force Turning optimizes lathe turning and mill-turn operations when combined with Force Milling. The module makes it easy to create NC programs for optimal cutting of inside/outside diameters, shoulders, as well as in tight corners, and provides details about the cutting process to quickly identify problems and unsafe cutting conditions in the programs. Users can review problem-causing cuts that could cause chatter, break the tool or damage the part or machine. For more information, visit cgtech.com.

PCS Announces Lifetime Warranty for Mold Locks PCS Company, Fraser, Michigan, now offers a lifetime warranty for its PCS mold locks. PCS Company’s family of more than 10 different styles of locks provide positive alignment between mold halves. PCS locks are easily installed and provide a dependable, smooth acting, long-lasting locking system.

PCS Company warrants its lock products performance for the life of the injection mold.

Provided that all warranty conditions have been met, PCS will replace a lock at PCS company’s expense if, in the company’s sole determination, the lock did not conform to PCS specification or is defective. For full warranty information, visit www.pcscompany.com. 

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MANAGEMENT

7 Steps to Move from Confrontation to Conversation

By Dr. David Chinsky, founder, Institute for Leadership Fitness eedback is a gift that anchors your relationships in honesty.

All of us depend upon feedback to appreciate and reinforce areas of strength – and to identify areas for personal and professional growth and development.

F

There is no question that people miss numerous opportunities to provide more frequent positive feedback that is specific, timely and genuine. However, the bigger challenge for most people lies in providing constructive feedback that reduces the wall of defensiveness that often accompanies the feedback.

The seven-step constructive feedback process outlined in this article offers a framework that converts the typical constructive feedback confrontation into a more productive feedback conversation.

seconds or less, you don’t know what the problem is yourself.

In Step 1, state the performance problem in a concise, simpleto-understand fashion. There should be no ambiguity as to why you’re having this conversation.

Explain the impact During the typical feedback discussion, leaders often jump from the description of the problem directly to the development of an action plan. They want to know immediately what the employee is going to do to resolve the problem. To ensure meaningful feedback conversations, employees must know how their behavior is impacting others. In this step, convey how the behavior or performance results in an unacceptable impact on colleagues, the organization and perhaps even the individual himself or herself.

Describe the performance problem Employees (or colleagues or bosses) must first understand the problem that you’re experiencing with them before they can be expected to improve.

In this step, you should describe the actual performance and/or behavior and then contrast it with the expected performance. To begin, simply describe the problem in a sentence or two. Remain as objective as possible and stick to one point – do not talk about multiple performance issues in the same feedback discussion.

Here’s an example: “Tom, I’d like to talk with you because I’ve noticed that you’ve been late to four of our last five meetings.”

That’s it. If you can’t describe the performance problem in 30 38

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Let’s go back to the previous example of Tom being late to meetings, as described in Step 1 above.

Step 2 would continue the conversation with the following: “When you are late, it causes us to stop what we’re doing while everyone acknowledges your late arrival, and this interrupts the momentum of our meeting and lowers our productivity.”

This second step is very important because the employee often doesn’t even realize his behavior is causing a negative impact. If you don’t describe how his behavior affects others, he might quickly dismiss the problem, saying something like, “Yeah, so what’s your point? A lot of other people are late, too.” So, rather than

To ensure meaningful feedback conversations, employees must know how their behavior is impacting others.”

Molded to Perfection

just talking about the problem of being late, help him understand the impact he’s having by being late – diminished productivity, the lack of momentum, the interruption and dishonoring of the punctuality of the other people who arrived on time.

Here’s another example, incorporating both Steps 1 and 2: “Jen, I wanted to talk with you today because I’ve noticed that you are the first to dismiss the ideas of other members of our team. Before you ask questions and try to understand someone else’s position, you immediately go on the attack.”

That’s the problem, or Step 1, in 30 seconds or less. The impact might be stated as follows, in 30 seconds or less: “When you are so quick to judge, it causes other members of the team to withdraw and withhold their input because they are afraid that when they speak you’re going to cut them off or give all the reasons why their idea is stupid. This works against the environment I’m trying to create where everyone feels comfortable sharing their unique perspectives.”

Identify the cause Once you have described the problem and explained the impact, then it’s time to work with the employee to identify the cause of the performance problem described in Step 1. Don’t jump in and immediately propose what you believe is causing the problem. Let the employee take the lead here. Your job is to ask one open-ended question that invites him to think about what might be causing his lateness – or what might be preventing her from listening before she shoots down a teammate’s idea.

The goal with this step is to develop a shared understanding about the situation and to identify causes of performance problems.

Encourage the employee to discuss the performance from his or her point of view. Once you’ve asked your open-ended Step 3 question, such as “What’s preventing you from getting to our meetings on time?” or “What is preventing you from asking questions first before becoming critical of others’ ideas?,” your job is to let silence do the heavy lifting. Do not give in to the temptation to answer this question for the other person. What you think may be causing the problem is not always the case.

With over 160 years of steel production experience backing their brands, SCHMOLZ + BICKENBACH is not only a pioneer, but also a market leader in specialty steels. Their comprehensive range of Formadur®, Thermodur®, and Cryodur® grades allows you to choose the ideally suited mold material for your application. In addition, an extensive range of value added services provides you with more alternatives from one source, SCHMOLZ + BICKENBACH. www.schmolz-bickenbach.us www.schmolz-bickenbach.ca Phone: +1 800 323 1233

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MANAGEMENT  page 39

Develop an action plan You will develop a more meaningful action plan once you’ve clearly described the problem, explained the impact and identified the cause. If you simply leap from performance problem to action plan, you’ll miss out on a lot of conversation that might help to customize the specific elements of an action plan.

In Step 4, you’re looking for the employee to tell you what he will commit to doing differently to ensure he’s able to get to meetings on time or what she will do to take time to listen first to her colleagues’ ideas before jumping in and being negative.

Step 4 leads to the identification of a solution, a timetable for any follow-up actions and an action plan that is specific and measurable.

Confirm understanding Before the conversation ends, ensure that both you and the employee are on the same page. This is an opportunity to summarize what was discussed, who has agreed to what actions and when you expect

these changes to occur. If there is any disconnect, it can be identified and resolved during Step 5 – not two weeks or a month down the road, when you expect something to be done and then realize you misunderstood each other.

Document the conversation Take a few minutes to document the conversation, even if this is the first time you’ve had to talk with an employee about an issue – and certainly if it’s the second time you’re having the same conversation.

When you document the conversation you’ve had, the information is available should this develop into a more serious performance management issue.

Follow up to ensure satisfactory performance More than likely, you or your employee will make some kind of commitment during the feedback conversation. It’s incredibly important to follow up on these commitments. This helps determine if the employee has actually improved or changed behavior. Your efforts are wasted if you don’t take the time to follow up as needed.

When these seven steps are performed in the order in which they are presented, you will engage more confidently and effectively when the need arises to provide constructive feedback. In about a minute or less, you will have set up the conversation by describing the problem, explaining the impact and asking one good question to turn the conversation over to the person receiving your feedback.

This will ensure that you maintain control of the beginning of these conversations when others may attempt to derail your efforts or move you off point.

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the american MOLD BUILDER



Issue 1 2019

Dr. David Chinsky is the founder of the Institute for Leadership Fitness, a celebrated speaker and author of The Fit Leader’s Companion: A Down-to-Earth Guide for Sustainable Leadership Success. After spending nearly 20 years in executive leadership positions at the Ford Motor Company, Nestle and Thomson Reuters, he now focuses on preparing leaders to achieve their highest level of professional effectiveness and leadership fitness.

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AD INDEX /// Alliance Specialties and Laser Sales........................................ www.alliancelasersales.com/tmfgalliance ........................................... 19 AMBA Connect with Industry Peers ....................................... www.amba.org ..................................................................................... 34 Boride Engineered Abrasives .................................................. www.borideabrasives.com ................................................................... 15 Crystallume, a Division of RobbJack Corporation .................. www.crystallume.com.......................................................................... 18 Dynamic Surface Technologies ............................................... www.dynablue.com.................................................... Inside Back Cover Erowa System Solutions .......................................................... www.erowa.com .................................................................................. 30 EDM Sales ............................................................................... www.edmsalesinc.com......................................................................... 23 Federated Insurance ................................................................. www.federatedinsurance.com .............................................................. 37 Finkl Steel ................................................................................ www.finkl.com ..................................................................................... 12 Gesswein .................................................................................. www.gesswein.com.............................................................................. 25 Grainger ................................................................................... www.grainger.com ............................................................................... 21 HASCO America, Inc. ............................................................. www.hasco.com ................................................................................... 36 INCOE Corporation ................................................................. www.incoe.com.................................................................................... 29 Kruse Training ......................................................................... www.krusetraining.com ......................................................................... 5 Mastip ...................................................................................... www.mastip.com.................................................................................. 20 Meusburger .............................................................................. www.meusburger.com ......................................................................... 41 Milacron/DME ......................................................................... store.milacron.com ................................................................ Back Cover Mold-Tech Midwest................................................................. www.mold-tech.com ............................................................................ 33 MoldMaking Technology ........................................................ www.amerimoldexpo.com ................................................................... 31 PartnerShip ............................................................................... www.partnership.com/12AMBA ........................................................26 PCS Company .......................................................................... www.pcs-company.com/rapidmb ........................................................ 41 Plastic Engineering & Technical Services, Inc. ....................... www.petsinc.net ................................................................................... 13 Progressive Components.......................................................... www.procomps.com/pins...........................................Inside Front Cover SCHMOLZ+BICKENBACH .................................................. www.schmolz-bickenbach.us............................................................... 39 Superior Die Set Corporation................................................... www.superiordieset.com ...................................................................... 15 Ultra Polishing, Inc. ................................................................. www.ultrapolishing.com ...................................................................... 11 Vincent Tool ............................................................................ www.vincenttool.com .......................................................................... 17 Wisconsin Engraving Co. Inc./Unitex ..................................... www.wi-engraving.com ....................................................................... 40

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the american MOLD BUILDER

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Issue 1 2019

All the Components

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