PHAM OCT20:Layout 1 29/09/2020 16:49 Page 20
PHAM NEWS | OCTOBER 2020
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Training Update
BESA unveils online learning
Ask questions, get video answers
The Building Engineering Services Association (BESA) has opened its new online Academy delivering a comprehensive programme of training courses, assessments and CPD for individuals, employers and training providers in the building services sector. Individuals will be able to access all of the resources needed to improve their existing skills and learn new ones while also keeping ŶĞāĢũ ŨŽÖķĢƩóÖŶĢŋłŭ Öłù óŋĿťāŶāłóĢāŭ Žť Ŷŋ date. The Academy will also help employers and managers ensure their workforces are ĕŽķķƘ ŨŽÖķĢƩāù Öłù Öðķā Ŷŋ óŋĿťķƘ ƒĢŶĞ legislation and industry standards. ̵RŶ ƒĢķķ Öķŭŋ ÖĢù āĿťķŋƘāũŭ̪ āƦŋũŶŭ Ŷŋ ťķŽė skills gaps by making access to the appropriate ŶũÖĢłĢłė āÖŭĢāũ̇ Ŀŋũā ƪāƗĢðķā Öłù̇ ŶĞāũāĕŋũā̇ more appealing to a wider section of the population. All training modules are accessible from a smartphone, tablet or laptop whether the user is at home, at work or on the move. Training providers are invited to outsource the online learning elements of their courses to BESA, freeing them up to focus on the ÖŭťāóŶŭ ŶĞÖŶ ũāŨŽĢũā ťĞƘŭĢóÖķ ťÖũŶĢóĢťÖŶĢŋł̵̍ “Online learning really came into its own during the lockdown months,” says BESA president Neil Brackenridge. “It proved the value of being able to access course materials from anywhere and at any time, which is exactly the BESA Academy model.” ͻ phamnews.co.uk̓ˡ˛˙̓˚˞
Baxi has developed a new way to help installers with boiler queries, by introducing #BaxiCam. Gas Safe engineers can submit their questions on Facebook and receive video responses from the Baxi training experts. #BaxiCam will see the Baxi team use a GoPro camera to show installers the inside of boilers and help explain what ŶĞāƘ Öũā ùŋĢłė̇ ƒĞĢķā ÖłŭƒāũĢłė ŭťāóĢƩó questions. To submit a question, installers simply need to head over to the company’s Facebook page and send the team a message or comment. Steve Owen, national training manager at Baxi, says: “Following the success of our
Lockdown Learning and Burning Questions video series, we know installers really value seeing helpful video content. #BaxiCam takes this support one step further, by ÖķķŋƒĢłė āłėĢłāāũŭ Ŷŋ ĞÖƑā ŶĞāĢũ ŭťāóĢƩó questions answered in a way that mimics
attending a training course in person. Gas Safe engineers are invited to submit their questions to us and we’ll create a bespoke ̌ ÖƗĢ!ÖĿ ƑĢùāŋ̇ ŶÖĢķŋũāù Ŷŋ ŶĞāĢũ ŭťāóĢƩó query.” Ask your #BaxiCam questions by visiting www.facebook.com/baxiuk, where you can Öķŭŋ Ʃłù ŶĞā ƩũŭŶ ƑĢùāŋ Ģł ŶĞā ŭāũĢāŭ̍ The company is also supporting installers with the reopening of its Warwick Commercial Training Academy. Following a period of closure due to Covid-˚ˢ̇ the academy is once again providing free in-person single-day courses on Andrews Water Heaters and Potterton Commercial products. Before reopening, full and detailed risk assessments were carried out. For safety purposes, spaces on each in-person course is limited to three people. ͻ phamnews.co.uk̓ˡ˛˙̓˚˟
Installer YouTuber joins forces with training provider Viva Training Academy has joined forces with gas installer YouTuber, Allen Hart, to create useful tips and advice videos for would-be and existing heating engineers, as well as a Facebook group where members can ask questions and share experiences. With nearly ˜˙̇˙˙˙ followers and over ˡˠ ĿĢķķĢŋł ĞĢŶŭ̇ ķķāł ŋƦāũŭ ťũÖóŶĢóÖķ how-to videos and product reviews for gas installers and plumbers throughout the UK. His videos make use of Viva’s centre based in Halifax, and the company’s expert trainers. Allen, who also runs a plumbing and heating business, features Viva trainees in his videos, some of whom are completing work placements with CCH as part of the portfolio element of Viva’s Managed Learning Programme (MLP) for
new entrants to the gas industry. Allen is determined to raise industry standards, and says his videos are designed to educate householders as well as new gas engineers.“Working with Viva is the icing on the cake for me,” he says. “I’m delighted to be helping Richard Firth (Viva’s MD) in all he’s doing to support new people coming into the industry. I hope we can continue working together to promote the very highest standards and ensure those coming into the industry are ťũŋťāũķƘ ŶũÖĢłāù Öłù ƩŶ ĕŋũ ťŽũťŋŭā̧̍ ¦ŋ Öóóāŭŭ ķķāł̪ŭ ƑĢùāŋŭ̇ Ʃłù ĞĢŭ YouTube channel by searching for ‘Allen NÖũŶ̪̇ ŋũ ĕŋũ ŶĞā ƑĢùāŋŭ ŭťāóĢƩóÖķķƘ ĿÖùā Ģł collaboration with Viva Training Academy, use the reader link below. ͻ phamnews.co.uk̓ˡ˛˙̓˚ˠ
Classroom experience from home Expert Academy is the name of Ideal Heating’s new training platform for installers. The courses and content cover the skills and knowledge needed to work with the company’s domestic and commercial product ranges and will be rolled out across its sister brands – Keston by Ideal Heating, Hamworthy Heating, and ACV – later this year. ¦Ğā ƩũŭŶ ƒÖƑā ŋĕ óŋŽũŭāŭ ƒĢķķ ðā delivered in a digital environment with a choice of two formats, with in-person sessions to follow at a later date. The on-ùāĿÖłù ŭāũƑĢóā ŋƦāũŭ Ö ũÖłėā of interactive e-learning modules and assessments for installers to complete at their convenience, supported by video content, tips and guides – all of which is mobile-friendly to help with troubleshooting on the job. Anyone with a free Expert Academy account can log in
Get up to speed on RPZ issues Resideo is encouraging companies that undertake work in reduced pressure ơŋłā ̛ Ñ̜ ƑÖķƑā ƩŶŶĢłė̇ ŶāŭŶĢłė̇ commissioning and reporting to ensure that all of their registered RPZ testers are familiar with the new approved installation method – Issue ˛ of AIM ˙ˡ-˙˚ – for Type BA devices.
and access the content they need. The virtual classroom option is also free to use. Installers will be taught by a live trainer, again supported by a range of multimedia content to bring the sessions to life. Available to book now, there are two free live courses taking place per day, with maximum class sizes of ˚˙ to ˚˛. Use the link below to book onto a course. ͻ phamnews.co.uk̓ˡ˛˙̓˚ˡ
The publication of AIM ˙ˡ-˙˚ Issue ˛ by the Water Regulations Advisory Scheme (WRAS) marked the start of a transition period which will end on ˠth January ˛˙˛˚, when Issue ˚ will be withdrawn. Matt Watson, UK commercial and ĢłùŽŭŶũĢÖķ ŭÖķāŭ̵ķāÖùāũ ÖŶ āŭĢùāŋ̇ ŭÖƘŭ̆ “By undertaking the training, testers can work to the highest standards and continue to help their customers comply with their legal requirements.” ͻ phamnews.co.uk/ˡ˛˙̓˚ˢ
