October 2020

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PHAM OCT20:Layout 1 01/10/2020 16:37 Page 5

Inside this issue 5 OCTOBER 2020 VOLUME 58 ISSUE 8

Editor’s Viewpoint by Chris Jones

Unskilled competition With no end to the coronavirus crisis in sight, and the unavoidable consequences for the global economy, it’s inevitable that a number of companies have looked to reduce their ƒŋũĴĕŋũóā̍ ¦Ğā ­b̪ŭ ŽłāĿťķŋƘĿāłŶ Ʃ ėŽũāŭ Öũā ťũāùĢóŶāù Ŷŋ ũĢŭā ŭĢėłĢƩ óÖłŶķƘ̇ ƒĢŶĞ ŶĞŋŭā ƒĞŋ āÖũł Ö ķĢƑĢłė Ģł ŶĞā ũāŶÖĢķ Öłù hospitality industries particularly vulnerable. Part of the government’s response has been to urge people to retrain and learn new skills. Some of those out of work will seek to access the relatively secure world of IT and computer programming, but many others will try to turn their hands to more practical skills – thus anyone who currently earns a living in the heating and plumbing trade may very soon be having to contend with an increase in local competition. Earlier this year, the CIPHE issued a warning that the āóŋłŋĿĢó óķĢĿÖŶā ƒÖŭ ũĢťā ĕŋũ Öł Ģłƪ ŽƗ ŋĕ ũŋėŽā ŶũÖĢłāũŭ Öłù rogue training courses, as many of those who have been made redundant will view a building-related trade as an attractive prospect. With no regulations to prevent them from doing ŋŶĞāũƒĢŭā̇ ŶĞāũā ƒĢķķ Öķŭŋ ðā ŶĞŋŭā ƒĞŋ ƒĢķķ ðā ĞÖťťƘ Ŷŋ ŋƦ āũ their ‘general handyman’ services, without necessarily bothering to sign up for any courses. This month’s cover story highlights that many householders continue to view professional tradespeople as ‘cowboys’, and an increase in the number of unskilled operators is unlikely to change that perception. Checkatrade, the online directory of vetted and recommended tradespeople, has launched a social media campaign to counteract such damaging misconceptions. Âā ƒĢŭĞ ŶĞā óÖĿťÖĢėł ƒāķķ̇ ðŽŶ ŶĞāƘ óŋŽķù ðā Ʃ ėĞŶĢłė Öł ŽťĞĢķķ battle.

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Special Features

23

Gas Boilers

The importance of using genuine spare parts and how installers can address safety concerns

05 Contents 06 News Review

48 Competition

34 Products in Action 46 Product Spotlight

48 Competition

14 Letters

49 Information Centre

16 Point of View

49 Directory

17 CIPHE Infographic

51 Training & Assessments

18 Business Matters 20 Training Update

Annabel Stones

Benchmark

Tools & Workwear

16

23

44

How the launch of a new Benchmark Öťť ƒĢķķ ðāłāƩ Ŷ ĢłŭŶÖķķāũŭ ðƘ ŭÖƑĢłė time and reducing paperwork.

Why investment in good workwear ƒĢķķ ũāƪ āóŶ ƘŋŽũ ĞĢėĞ ŭŶÖłùÖũùŭ Öłù help to build customer trust.

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ENQUIRIES: Managing Editor Chris Jones Tel: 01889 577222 Assistant Editor Carol Hitchcock Email: circulation@phamnews.co.uk Publishers Chris Evans / Russ Jackson Southern Advertisement Manager Nathan Wood 29,033 'PEWWMƼ IH 7EPIW Sharon Nutter ABC Audited circulation Administration and Production Helen Green Jan-Dec 2019 Circulation Manager Sue Bethell Design Consultant Tim Plummer )HMXSVMEP 7SYXLIVR 7EPIW 3ƾ GI PHAM News, 1b Station Square, Flitwick, Bedfordshire MK45 1DP Tel: 01525 716143 Editorial Email: editor@phamnewsedit.co.uk Sales Email: nathan@phamnews.co.uk 2SVXLIVR 3ƾ GI PHAM News, Argyle Business Centre, 8 Leicester Street, Southport, Lancashire PR9 0EZ Tel: 01704 501090 Email: russ@phamnews.co.uk

Products which could prove to be a useful addition to any professional installer’s toolbox

13 Horror Show

Billy Wilgar

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Tools & Workwear

47 Product News

Point of View

Incorporating: Plumbing & Heating News Plumbing & Heating Equipment News

Why electric heating systems are ideal for high rise developments, and the latest advances in technology

41

13 People on the Move

Rod Hickmott

The Essential Magazine for Plumbing, Heating & Air Movement Professionals

Electric Heating

Regulars

Contributors

Can the approval process for products that need to comply with water regulations be improved?

35

ISSN 1368-9061 Printed by: Precision Colour Printing Ltd. Origination by: Design & Media Solutions

© Copyright 2020 Plumbing, Heating & Air Movement News All rights reserved. No part of this publication may be reproduced or stored in a retrieval system without written consent from the publisher. Attributed articles represent the views of the Author(s) and are not the necessarily those of the Editor. The publishers accept no responsibility for claims made by manufacturers or advertisers. This magazine includes a number of colour editorial photographs paid for by suppliers.

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