Gina Doyle, CISR

Job title: Director of Personal Lines

Agency: Capstone Group

Location: Lower Gwynedd, PA

What professional accomplishment are you most proud of?

Building strong relationships with clients has been the cornerstone of my success, and that is what I am most proud of. It’s not just about the initial transaction and doesn’t end after issuing the policy; it’s about the ongoing trust and rapport that leads to client retention and continued referral opportunities. It has been immensely gratifying cultivating relationships that go beyond the typical client-provider dynamic and building lasting partnerships.

What words of wisdom would you offer young women just beginning their insurance careers?

Insurance is a dynamic industry which can be both exciting and challenging. Embrace learning and invest in your professional development. Seek mentorship; a mentor can offer valuable insights and accelerate your career development. Build strong relationships and cultivate connections with your colleagues, your clients, and industry professionals. Keep updated on the latest technological advancements and stay informed about industry trends. Most importantly, believe in yourself and your capabilities.