MHD MATERIALS HANDLING
BUILDING SUCCESS THROUGH RELIABILITY Conquest Equipment breaks down the pillars of a reliable cleaning service – and why warehouse managers need the right products and service in a time of disruption and change.
F
amily owned and operated, Conquest has worked as a service provider for industrial cleaning equipment in warehouses, manufacturing facilities and the like for more than 40 years. The business was born out of an identified gap in the market: seeing companies stuck waiting around for spare parts from overseas, not using the right equipment, or not knowing how to operate them most efficiently. Conquest’s commitment to their tagline “behind you all the way” has worked to put a stop to that, producing what it says is the most flexible and supportive offering available on the market.
RELIABLE PRODUCTS For Conquest, flexibility begins with equipment availability, and it works with five different supply partners across Europe and the United States. Michael Mathews, Managing Director Conquest Equipment, says sourcing the right equipment for specific warehouse needs is essential,
Conquest has worked hard to attract the right people to support its customers.
but the reliability of that equipment is the cornerstone of industrial cleaning solutions. With more warehouses pivoting to automation, the importance of reliable cleaning solutions remains constant. “Cleanliness is incredibly important in automated warehouses,” he says. “The machines are sensitive to debris on the floor, which will slow them down or stop them altogether. A dusty environment interferes with sensors, leading to productivity downfalls.” Traditionally, a warehouse floor would just require a dry-sweep, but the importance of automated machines running smoothly means more companies are requiring a scrub to eliminate debris and dust. “That final level of cleanliness has lifted over the past five to ten years,” Michael adds. “We work closely with our supply partners in the development of technology and innovation to develop fit-forpurpose products for the Australian market. Our partners are also across international trends and
Michael Mathews, Managing Director of Conquest Equipment. we have exclusive access to these technologies in the local market.” The range of equipment can also be customised to suit specific environments or individual business needs. “Accessories such as specialist scrubbing pads for different floor surfaces, added safety features, or different servicing support options to ensure that the machine continues to run smoothly is an added benefit to our offer,” he says.
RELIABLE PEOPLE Conquest has worked hard to attract the right people to help support its growth. Michael says a focus of the last few years has been strengthening the company’s service network as it has expanded from Victoria to across the country. “It’s critical to get the best service support near where our customers are,” he says. “The team has people with the skills from a technical point of view to solve problems 26 | MHD MARCH 2022
