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AN OASIS OF CALM & TOTAL RELAXATION
HARBOUR DAY SPA By Linda Woodhead
Founders of Harbour Day Spa, Tracey Ivanovski and Leanne Morris, have been best friends and business partners for over 18 years. For over 17 years, this highly experienced duo has endeavoured to run Harbour Day Spa to the highest possible standards of service. This passion for integrity is matched only by their desire to create the ultimate luxury experience for every single client that enters the retreat.
Tracey and Leanne believe that what truly sets Harbour Day Spa apart, is the level of excellence, authenticity, and detail that is involved in each of the services provided. This idea of high-quality service is what inspired Tracey and Leanne to embark on this journey and continues to drive them to this very day. From ensuring each guest is greeted by attentive and welcoming staff, to organising mini cakes for those celebrating their special day, Harbour Day Spa prioritises building trusting relationships with clients. Having been in the same location for over 17 years, this year, in May, saw a brave new move with a re-location to new premises. Described as exhausting, exhilarating and a wonderful feeling of accomplishment Tracey says, “It surprisingly turned out to be the silver lining to all that we have done over the past 17 years.” “We just love being in the main street of Cleveland. It’s a beautiful village feeling and absolutely feels like home.” says Leanne.
“THEY SHOULD FEEL LIKE THEY HAVE WALKED INTO THEIR BEST FRIEND’S HOME AND LEAVE FEELING BEAUTIFUL, RELAXED AND MORE CONFIDENT...” LEANE MORRIS 30
Beauty Biz Year 14 Issue 5
Devastated that they were only given a month to vacate their 500 sq metre premises with 17 years of history was frightening for this tenacious duo, let alone going through a legal battle to force their landlords to give them more time. Finding new premises, and using every last bit of energy they had to reassure their valuable team that their jobs and security were safe, so they could get through December, the busiest time of the year, was one of the toughest challenges Tracey and Leanne have faced, but face it they did and they have certainly come out the other end shining.
