ProSource Wholesale: Possibilities Home Improvement Catalog (2022)

Page 15

SPOTLIGHT Toni Webb

KITCHEN & BATH DESIGNER PROSOURCE OF LAKELAND (FL)

How long have you worked for ProSource Wholesale?

What trends are you seeing with regard to products?

I’ve been here for four years.

Drawers and pullout trays/shelves in base cabinets are

What’s your favorite part of being a team member at ProSource Wholesale?

a great trend. They make it so much easier to access

We’re like a family here… there’s such a spirit of camaraderie with the staff and our members.

food, cookware, and utensils without having to bend or stoop down to find things way in the back where it’s dark and hard to reach. They’re wonderful to have at any age, but essential for aging-in-place.

finish each other’s sentences. It all comes from

What are a couple of your favorite cabinet products?

the personal attention we give to our trade pro

I love Omega cabinets because they’re a beautiful,

members and their clients.

quality product and they make it so easy to customize

We know what each other is thinking and often

How do you interact with the account manager as a cohesive team for the trade pro and the client?

options, which allows you to do just about anything you want to do with a kitchen design. Plus, they offer so many color choices.

real needs. That’s followed by multiple meetings

How would you describe the difference between the service you offer at ProSource Wholesale versus retail or the big box stores?

with the client to review the design and product

It’s the personal attention we provide in the way we

selections and make sure that every “i” is dotted

treat every member and client the same regardless of

and every “t” is crossed to ensure a happy client

the size of the project and strive to keep everybody

and member.

happy.

I have a lot of communication early on with the account manager, including an introduction to the client where I can ask questions to uncover their

What trends do you see developing with regard to home remodeling, especially with kitchens and bathrooms? Open concept kitchens are the big trend with easy-to-clean surfaces and lots of storage.

What’s one piece of advice you would advocate to homeowners before they begin a project? Look at the full scope of the project and try to make all the key decisions early on, including setting a realistic budget, before getting started.

Kitchen islands are also huge, serving as cooking, gathering, and entertainment spaces. Plus, we’re seeing an increased preference for wood finishes.

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