Cleaning & Maintenance June 2018 by Quartz Business Media

THE OFFICIAL PARTNER OF THE CLEANING SHOW

JUNE 2018

IN THIS ISSUE: ᔢ Scrubber Dryers A round-up of latest developments within automated floor cleaning

ᔢ Healthcare & Hospital Hygiene Products, systems and techniques to maintain the highest cleaning and hygiene standards in the most critical locations

ᔢ KIRA A new era of autonomous cleaning.

Twister

diamond pads

No chemicals. No complications.

Just clean. reUolTtion Eor XoTr loors

Delivering a Connected World of Clean. Call now to see how Victor can help you utilize the latest in connected cleaning machinery HUK VUSPUL ZLY]PJLZ [V PUJYLHZL LÉ&#x2030;JPLUJ` HUK PTWYV]L [OL X\HSP[` VM `V\Y JSLHUPUN YV\[PUL ;OL Ã&#x201E;YZ[ [OPUN ^L KV PZ SPZ[LU [V \UKLYZ[HUK [OL RL` JOHSSLUNLZ HUK [OL I\ZPULZZLZ LUK NVHS ^OL[OLY P[ IL [V PUJYLHZL LÉ&#x2030;JPLUJPLZ VY PUJYLHZL Z[HUKHYKZ PU JSLHUPUN >L [OLU JVUK\J[ Â¸YLHS [PTLÂ¹ HUHS`ZPZ VM L_PZ[PUN ZLY]PJL KLSP]LY` -VSSV^PUN [OL HUHS`ZPZ ^L ZL[ \W H ZOVY[ [YPHS [V KLTVUZ[YH[L OV^ PU[LNYH[PUN [OL UL^LZ[ =PJ[VY [LJOUVSVN` JHU KLSP]LY WYVK\J[P]P[` LUOHUJLTLU[Z HUK LÉ&#x2030;JPLUJPLZ >L HZZPZ[ `V\ PU HUHS`ZPUN [OL KH[H NLULYH[LK I` [OL JVUULJ[LK THJOPULY` LUHISPUN `V\ [V YPNO[ ZPaL `V\Y Ã&#x2026;LL[ HUK TH_PTPZL I\KNL[HY` LÉ&#x2030;JPLUJ` 6UJL [OL THJOPULY` PZ PUZ[HSSLK `V\ HUK `V\Y [LHT JHU JVU[PU\L [V ILULÃ&#x201E;[ MYVT JLY[PÃ&#x201E;LK VUSPUL [YHPUPUN YLHS [PTL HZZL[ THUHNLTLU[ ZLY]PJL HUK YLWHPY PUMVYTH[PVU NP]PUN `V\ M\SS ]PZPIPSP[` HUK JVU[YVS V]LY `V\Y Ã&#x2026;LL[ HUK YLWHPY ZWLUK -VY H IL[[LY \UKLYZ[HUKPUN VM OV^ =PJ[VY JHU Z\WWVY[ `V\Y I\ZPULZZ WSLHZL JVU[HJ[ \Z I` WOVUL VU VY LTHPS ZHSLZ']PJ[VYÃ&#x2026;VVYJHYL JVT

www.VictorFloorCare.com

Barnborough Ltd Unit 15 - 16 Ace Business Park, Birmingham, B33 0LD ;LS! ZHSLZ']PJ[VYÃ&#x2026;VVYJHYL JVT

The Official Partner of the Cleaning Show

J U NE 2018

PLUS: • Industry news • People • Contracts • Products

Scrubber Dryers A round-up of latest developments within automated floor cleaning. >>> page 24

Healthcare & Hospital Hygiene Products, systems and techniques to maintain the highest cleaning and hygiene standards in the most critical locations.

KIRA A new era of autonomous cleaning >>> page 22

>>> page 28

WWW.CLEANINGMAG.COM

&ƌŽŵ ĨĂƐƚ ĨŽŽĚ ƚŽ ĨĂƐƚ ĐůĞĂŶŝŶŐ͊ ůĞĂŶ Θ ĚĞŐƌĞĂƐĞ ƐƵƌĨĂĐĞƐ ĞīŽƌƚůĞƐƐůǇ ǁŝƚŚŽƵƚ ĐŚĞŵŝĐĂůƐ͊

/ŵƉƌŽǀĞĚ ďĂĐƚĞƌŝĐŝĚĂů ĞĸĐĂĐǇ

,ŝŐŚĞƌ ƐƚĂŶĚĂƌĚ ŽĨ ŚǇŐŝĞŶĞ

&Ƶůů ƌĂŶŐĞ ŽĨ ƚŽŽůƐ ƐƵƉƉůŝĞĚ WŽƌƚĂďůĞ͕ ǀĞƌƐĂƟůĞ ƵŶŝƚƐ /ŶƐƚĂŶƚůǇ ĚƌǇ ƐƵƌĨĂĐĞƐ

hƉ ƚŽ ϰϬй ůĂďŽƵƌ ƐĂǀŝŶŐƐ

dŽƚĂůůǇ ĞŶǀŝƌŽŶŵĞŶƚĂůůǇ ĨƌŝĞŶĚůǇ x ^ŝŵƉůĞ Θ ĞĂƐǇ ƚŽ ŽƉĞƌĂƚĞ

ZĂŝƐĞ ǇŽƵƌ ĨŽŽĚ ŚǇŐŝĞŶĞ ƐƚĂŶĚĂƌĚƐ ǁŝƚŚ ƚŚĞ ZŽďďǇ ƌĂŶŐĞ ĨƌŽŵ

ǁǁǁ͘ŽƐƉƌĞǇĚĐ͘ĐŽŵ d͗ ϬϭϮϰϮ ϱϭϯϭϮϯ ͗ ŝŶĨŽΛŽƐƉƌĞǇĚĐ͘ĐŽŵ

EDITOR’S LETTER

C&M

The show must go on Some months ago I used this column to predict the outcome of

Time will tell exactly what that means, but in essence it sounds

the Interclean/ISSA split. As the dust has settled on what was a

positive. It will add more power to Afidamp as it seeks to

fairly public spat, the Interclean show continues as before at its

strengthen its Pulire and Forum events, whilst at the same time

RAI base in Amsterdam and, until now, ISSA had remained fairly

expanding ISSA’s footprint in Europe, the Middle East, Latin

quiet about its future plans.

America, and Asia - adding to its growing family of events and activities under recent deals in Australia, Canada, Europe, Latin

In the days leading up to publication of this issue the ISSA

America, and South Africa.

showed its hand. It has announced a new partnership with Afidamp FAB, the Italian trade association for cleaning industry

The final word goes to John Barrett: “This has been a

manufacturers, ‘focused on jointly developing and executing

partnership a long time in the making. We are pleased to take

go-to-market opportunities for members and the industry at-

better advantage of the long-standing relationship between

large on a global scale’.

ISSA and Afidamp to create new possibilities. This isn’t just an American group and Italian group talking only about

Apparently, this new collaboration is one step in a larger

exhibitions. We are looking at the global landscape to paint a

international expansion strategy for both associations. Under the

more comprehensive picture of the global cleaning industry,

joint project, ISSA and Afidamp will co-own the existing Pulire

its needs and its potential. And we encourage others in the

family of events - both exhibitions and educational forums – and

industry to join us to define the landscape of tomorrow.”

will develop new options to help connect members and share knowledge across the worldwide cleaning industry.

We will watch with interest as plans are unveiled, but more joinedup thinking and the wider sharing of knowledge throughout the

ISSA’s executive director, John Barrett, said: “ISSA’s goal is to

global world of cleaning will surely be a good thing…

increasingly help our members where they need it, globally, with an expanded set of go-to-market options. Afidamp FAB’s

Wishing you a happy, clean, tidy and healthy month ahead.

existing network of Pulire exhibitions and executive Forum events on multiple continents complement ISSA’s growing initiatives and events in complementary countries. We see this as a great opportunity to share expertise between the two organisations to reimagine how the industry can do business

Neil Nixon, Editor

on the world stage.”

Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

JUNE 2018 5

DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT

Supported by

In partnership with British Cleaning Council

The Voice of the Cleaning Industry

Reserve your stand now for the best rates and

event in the UK and attracts many exhibitors

THE EVENT BRINGING TOGETHER 10,000

and visitors from overseas. With over 10,000

• Contract cleaners

professionals regularly registering to attend this

• Facilities managers

best location at THE CLEANING SHOW 2019. This popular exhibition is the largest cleaning

biennial industry gathering, this is an opportunity to launch new products, meet a wide range of buyers face-to-face, build your prospect databases and generate media exposure.

WWW.CLEANINGSHOW.CO.UK/LONDON

• Healthcare estate managers • Hospitality, leisure and retail managers • Public service providers • Local government • Product and service providers

@TheCleaningShow

CleaningShow

CONTENTS

C&M

Feature: Healthcare & Hospital Hygiene Products, systems and techniques to maintain the highest cleaning and hygiene standards in the most critical locations

JUNE 2018

08 15 17 18 22 24 36

Industry News In the news this month… BCC announces changing roles and responsibilities, The hunt for CHSA’s 2018 undergraduate scholars begins, Robert Scott crowns competition winner, Diversey/Zenith Hygiene deal reaches completion. People New appointments from across the cleaning and FM sectors. Contracts We take a look at all the latest contracts awarded across the industry. Clear Impressions Sponsored feature from Grundon Waste Management. Special Report: KIRA: a new era of autonomous cleaning.

Feature: Scrubber Dryers A round-up of latest developments within automated floor cleaning.

Special Report: Research highlights an alternative to chemical cleaning.

New Products An overview of some of the new products available on the market this month.

05 Editor’s Comment

16 BICSc Comment

Looking back at the past month in the cleaning sector.

The problem with plastic!

WWW.CLEANINGMAG.COM

Steve Courtney, product specialist for Robert Scott’s Toucan Eco disinfecting and cleaning system, reports.

20 BCC Comment Why it’s time to give colour-coding the green light.

21 Making a margin – a contractor’s blog Simon Gasson reports.

JUNE 2018 7

C&M

INDUSTRY NEWS

BCC announces changing roles and responsibilities

Kim Phillips (ABCD) and Stephen Bloye (BACHE).

Ian Andrew (BPCA).

Simon Hollinbery (BCC).

Stan Atkins said: “While we are

Pat Wherton.

the organisation. The chair and

THE British Cleaning Council

BACHE representative Anthony

(BCC), which represents over 20

Tyrell, while Ian Andrew has

sad to see individual member

deputy roles change every two

national trade and membership

stepped into the role previously

representatives leave the BCC,

years, so not only will Simon bring

associations linked to the UK’s

occupied by Simon Forrester.

it’s great that the organisations

his valuable experience gained

cleaning, hygiene and waste

Kim Phillips has replaced Simon

they represent are always keen

as chair to the organisation, he

management sectors, has

Hollinbery.

to put forward new people to

will also be able to support the

join the Council. I therefore

incoming chair and deputy when

welcomed several new Council

Simon Hollinbery was the

member representatives. At a

previous chair of the BCC before

warmly welcome Kim, Stephen

myself and Paul Thrupp step

recent BCC meeting held at the

the appointment of Stan Atkins

and Ian to the BCC and look

down next year. However, by the

Manchester Cleaning Show,

and has now rejoined as company

forward to working with them

same token, the reason Simon’s

the BCC’s chair, Stan Atkins,

secretary following the departure

across a range of key industry

new role became available

introduced Kim Phillips (ABCD),

of Pat Wherton. Hollinbery will

issues and campaigns with our

was through the departure of

Stephen Bloye (BACHE) and

work closely with the BCC’s Partick

other members. With Simon

Pat Wherton. Pat has done a

Ian Andrew (BPCA) as new

Jongbloet, who joined the BCC’s

as company secretary, having

marvellous job for the Council

Council representatives for their

secretariat last year, alongside

recently been the BCC chair, it

over the last few years and she will

respective organisations.

chair Stan Atkins and deputy chair,

gives us a great opportunity to

be sorely missed by everyone.”

Paul Thrupp.

establish some continuity in

WWW.BRITISHCLEANINGCOUNCIL.ORG

Stephen Bloye replaces former

The hunt for CHSA’s 2018 undergraduate scholars begins competitive.

THE Cleaning and Hygiene

Kingdom acquires Keyline Chartered Security

David Garcia, vice president of

Suppliers Association (CHSA) has launched the search for its 2018

the CHSA, said: “Our employees’

KINGDOM has announced that,

undergraduate scholars - at least

members work hard and this

effective 1 April 2018, it has

two will be awarded this year. The

bursary, by giving something

acquired the manned guarding,

CHSA has further committed to

directly to their children, is a

mobile, key holding, and

awarding at least two new bursaries

perfect way for us to say thank

response contracts of Keyline

every year for the next five years.

you for their contribution and

Chartered Security.

ongoing commitment.”

The sons and daughters of CHSA members who, on 1 September 2018 will be 18 years or over and commencing their higher

Bursary

education studies this year, are eligible to apply. The successful applicants will be awarded a

is four years or longer. Applicants are assessed

Applicants need to submit

Terry Barton, chief executive of Kingdom, said: “Strategic

their completed form, which can

acquisitions have always formed

be obtained from Linda Belcher,

part of our growth strategy and

secretary of the CHSA

Keyline was an opportunity to

(secretary@chsa.co.uk) or from

further strengthen our UK security

the CHSA website

foothold as well as strengthening

maximum of £4500, receiving

according to need, worthiness,

(www.chsa.co.uk) by 29 June

our sectors such as the NHS and

the bursary in three instalments

endeavour, and overall

2018. Those shortlisted will be

distribution. We look forward to

- £1500 at the start of each

performance. Each candidate

interviewed in July by a selection

meeting and working in partnership

academic year or for the first three

brings something unique, so the

panel to be led by David Garcia.

with all our new customers.”

academic years, even if the degree

selection process is incredibly

WWW.CHSA.CO.UK

WWW.KINGDOM.CO.UK

8 JUNE 2018

WWW.CLEANINGMAG.COM

SAVE ENERGY

SAVE DETERGENT

SAVE TIME

Kärcher’s eco!efficiency mode reduces the energy consumption of our scrubber driers by 20% and delivers a 20% fuel saving on our pressure washers. Our eco!efficiency vacuum cleaners save up to 40% power compared with standard models and at only 57dB(A) they’re quiet too, making them ideal for daytime cleaning.

Many of our scrubber driers feature Kärcher’s DOSE system which delivers metered detergent on demand, ensuring safe and consistent results and preventing costly overuse. In many applications, our steam cleaners and hot water pressure washers can eliminate the need for detergent altogether.

Packed with a range of laboursaving features including automatic tank filling and tank rinsing systems, our scrubber driers can deliver up to 25% time savings*, meaning that operators can be more productive and spend more time cleaning.

GO GREEN

GO DIGITAL

GO KÄRCHER

Approved for the government’s Water Technology List, Kärcher’s water efficient machines mean not only will you reduce your water consumption but you can also claim 100% first year tax relief on our steam cleaners and qualifying scrubber driers.

Connected Cleaning: Kärcher’s cloud-based, real-time reporting system gives you remote access to live performance data for your machine fleet, operatives and contract KPIs with at-a-glance dashboards.

Your machines, your teams, your business – whatever you need to clean, let Kärcher help you achieve more for less.

LOWER YOUR OVERHEADS NOT YOUR CLEANING STANDARDS. ACHIEVE MORE FOR LESS WITH KÄRCHER. Kärcher gives you the power to achieve brilliant cleaning results, without spending any more time, effort or valuable resources than necessary. Thanks to their advanced configuration options, Kärcher machines can be perfectly matched to your specific cleaning requirements whatever you need to clean. Find a more efficient way to clean: www.karcher.co.uk/professional

*based on a two tank clean

C&M

INDUSTRY NEWS

Robert Scott crowns competition winner ROBERT Scott has announced the winner of its inaugural ‘Cleaning up your Community’ competition following a day of deliberation by a panel of industry judges. The Pentref Taclus - meaning ‘Tidy Village’ - group from Llanberis, North Wales, was chosen as the winning project as the judges felt Pentref Taclus ‘Tidy Village’ group from Llanberis, North Wales.

it demonstrated the true meaning

Neil Nixon added: “I was

of a community clean-up, having

fo the Cleaning Show; Gill Ireson,

received a wide range of national

started as a Facebook group of

head of sales at Robert Scott;

entries stretching the length and

delighted to be involved in Robert

volunteers in 2017 that set out to

and the company’s sales director,

breadth of the country, from

Scott’s inaugural ‘Cleaning up

tackle the problem of litter in its

Alastair Scott.

Glasgow to Bournemouth.

your Community’ competition.

own village - a tourist hot spot at

Speaking on behalf of the

The regional finalists will each

Considering this was the first

Pentref Taclus group, Patricia

receive £250 worth of cleaning

year, the breadth of entries - both

Pitts said: “The group is so excited

products to contribute towards

in terms of type of project and

prize of a day’s cleaning from a

about winning this competition

their organisation. The finalists

location throughout the UK - was

professional team on behalf of

as it shows an appreciation for

were Friends of Househill Park/

outstanding. There is huge scope for

Robert Scott and £500 worth of

our efforts in improving our local

Pollok Baptist Church, Rotherham

these awards to develop and grow in

cleaning supplies and equipment

environment. We are looking

Sports Acro Club, St Clare Hospice,

the years ahead, and I look forward

from the company. Four regional

forward to receiving some long-

and the Dovestone Youth Rangers.

to being part of that development.”

winners were also chosen by the

handled litter pickers and other

Stan Atkins said: “The ‘Cleaning

Gill Ireson concluded: “The

judging panel which comprised:

supplies so we can reach into

up your Community’ competition

calibre of entries we received

Stan Atkins, chairman of the British

hedgerows near the lakeside

was a fantastic initiative to be

from our customers was truly

Cleaning Council; Neil Nixon,

which is a site of special scientific

involved with and really showed

outstanding. There are so many

editor of Cleaning & Maintenance

interest - and having the Robert

us what’s at the heart of many

worthy projects, it made it a very

magazine and conference director

Scott team to help us will be an

communities across the UK. The

difficult job for us on the day! It’s

added bonus.”

other judges and myself were

an absolute pleasure to be in a

impressed by the number of

position to help the five winners

were asked to nominate a local

entries the competition received

with a donation of our products

charity or project that they felt

in its first year, showing us there’s

and time that we hope will

deserved some cleaning TLC as

a positive future ahead. I wish all

contribute to the positive work

part of the competition which was

of the winners great success with

they all carry out in their respective

launched on 2 March this year

their projects and urge them to

communities. We’re already

to mark the Great British Spring

keep up this important work within

looking forward to next year.”

Clean Weekend. The competition

the community.”

WWW.ROBERT-SCOTT.CO.UK

the foot of Mount Snowdon. The group will receive the

Customers and their end users

‘Cleaning up your Community’ competition judges: (Back L-R) Stan Atkins and Alastair Scott. (Front L-R) Gill Ireson and Neil Nixon.

Diversey and Zenith Hygiene deal reaches completion DIVERSEY and Zenith Hygiene

The combined group will

Bain Capital, will conduct a

UK and Ireland. The combination

Group plc have announced the

create a £170 million business

detailed review of the combined

of these two powerful brands will

completion of the transaction by

with approximately 1000

group. The review will focus on

provide significant benefits for

Bain Capital Private Equity which

employees nationally. The CEO

strengthening market position,

our customers and employees

will combine the two companies,

and founder of Zenith Hygiene

delivering a comprehensive

and opportunities for further

creating – according to the

Group, Ringo Francis, will lead

product and service offering for

expansion and growth in new

company - the UK and Ireland’s

the combined group in the

customers and identifying new

sectors. I look forward to

largest manufacturer and supplier

UK and Ireland, reporting to

opportunities outside of the UK

harnessing the strengths of

of cleaning and hygiene products.

Gaetano Redaelli, president of

market which can benefit from

both businesses to support

Completion of the deal follows on

Europe for Diversey.

the combined group’s expertise.

our aspirations as supplier and

from customary anti-trust clearance

Ringo Francis, in conjunction

Ringo Francis said: “This marks

employer of choice in the UK

by the Competitions and Markets

with the Diversey leadership

the start of an exciting new

and Ireland.”

Authority on 19 March 2018.

team led by Ilham Kadri and

chapter for the new group in the

WWW.DIVERSEY.COM

10 JUNE 2018

WWW.CLEANINGMAG.COM

Twister

diamond pads just add water!

Twister daily cleaning routines as simple as 1, 2, 3. 7ZLVWHU LV D UHYROXWLRQDU\ GDLO\ Ä» RRU FOHDQLQJ PHWKRG FRPSOHWHO\ IUHH IURP FKHPLFDOV 2XU GLDPRQG SDGV RIIHU VLPSOLFLW\ VXSHULRU FOHDQLQJ SHUIRUPDQFH RQ WLPH GHOLYHU\ DQG XQEHDWDEOH ORZ FRVW RI RSHUDWLRQV 'R \RX ZDQW EHWWHU UHVXOWV" 6LPSOH Just add water!

Twister Cleaning Technology Ltd 3KRQH (PDLO LQIRXN#WZLVWHUSDG FRP :HE ZZZ WZLVWHUSDG FRP | ZZZ WZLVWHUVDYLQJV FRP

reUolution Eor your loor

C&M

INDUSTRY NEWS

BCC backs waterfed pole research project A research initiative which could

movement profiles and muscle

embed a series of best practice

greatly improve the safety and

activity in real work environments.

principles across the whole of

wellbeing of cleaning operatives

Data generated by dorsaVi’s

the cleaning sector.

who use long reach washing

technology will allow HSE and

Stan Atkins, chair of the BCC,

equipment has been given a boost

participating partners to better

said: “The BCC is keen to support

by a British Cleaning Council grant.

understand the impact on the

any Council member who brings

users back, shoulders and neck

forward a viable proposition

member, the Federation of

when using long pole reach and

which adds real value to the

Window Cleaners (FWC), a £2000

wash equipment. As a result of this

cleaning industry. This project is

grant which will allow it to fully

study, which is being conducted

a great example of this as it has

challenges in risk for injury to the

participate in a health and safety

over the spring and early summer,

the potential to reduce the risk of

user from repeated movements

project being conducted by an

the partnership will identify,

serious and long-term injury which

of the lower back, shoulders

industry-wide partnership.

validate and establish best

can occur from the repetitive

and neck. We are greatly looking

practice techniques to minimise

or incorrect use of long reach

forward to working with the HSE,

include HSE, Principle Cleaning,

the risk of musculoskeletal

equipment in the workplace.”

dorsaVi and all the other partners

Specialist Window Cleaning

disorders (MSDs).

Andrew Lee, chair of the

to help tackle some of these issues

The BCC has awarded BCC

Other partners in the project

Ltd, and NJC. Together they are

In addition, they will formulate

Federation of Window Cleaners,

through cutting-edge ergonomic

working with ergonomic specialist,

evidence-based guidance for

said: “The introduction of reach

research, and we would like to

dorsaVi, whose ViSafe wearable

optimal equipment training,

and wash equipment has been

thank the BCC for supporting our

body sensors and software can

including content and data to

very effective at reducing the

participation in this exciting and

help identify, prioritise and

integrate into in-house training

need to work at height. However,

important project.”

control injury risk by measuring

courses. They also hope to

this equipment brings its own

WWW.BRITISHCLEANINGCOUNCIL.ORG

Greyland by name - but very colourful by nature!

CHSA donation buys talking books for RNIB THE £14,000 raised for the Royal

charge to blind and partially sighted

National Institute of Blind People

people, can be a lifeline,” said Harry

(RNIB) by the Cleaning and Hygiene

Meade, RNIB corporate partnerships

Suppliers Association (CHSA) in 2017

manager. “We are very grateful for

is being used to record unabridged

the donation, which will allow us to

audiobooks for RNIB’s Talking Books

record five or six new books.”

Library. Stephen Harrison, chairman

Greyland’s managing director, Richard Dyson, welcoming the first of the fleet with David Fairbrother of ADD Express.

Stephen Harrison, chairman of

of the CHSA, visited RNIB’s Camden

the CHSA and managing director

Studios earlier this month to record

of Harrison Wipes, said: “We’re

the dedication, to be played at the

delighted to help RNIB produce

start of every copy.

these books. RNIB is a charity close

The money was raised thanks to

to my heart. I have been inspired

A colourful new fleet of long haul

also grown from small beginnings,

the generosity of CHSA members

by a friend who has sight loss and

trailers has been delivered to

taking to the road nearly 30 years

who attended the annual gala ball

with whom I am now training, as his

Greyland. The new trailers have

ago with just five lorries to now

in May 2017 and the organisation’s

guide runner, to run a half marathon.

been delivered in conjunction

owning a 50-vehicle fleet and

pro-am charity golf day, held in

He came with me to the recording

with ADD Express and Pall-Ex

moving 700 pallets daily.

September 2017.

studio and saw, first hand, how the

Group. The haulage contract means

Greyland’s managing director,

RNIB offers practical and

books that make such a difference to so many people are recorded.”

that not only will ADD Express

Richard Dyson, said: “ADD

emotional support to blind and

deliver bulk orders on behalf of

Express copes very comfortably

partially sighted people, helping

Greyland but, as members of the

with everything that we ask of

them and their families face

charity’ for 2018 too. Funds raised

Pall-Ex distribution network, can

them and we look forward to

the future with confidence. It is

at the 2018 gala ball on 11 May and

also quickly despatch anything

enjoying a long term arrangement

estimated there are more than

the 2018 pro-am charity golf day in

on a pallet to any part of the

that will continue to grow with

two million people in the UK today

September this year will be donated

mainland UK.

the company.”

who are affected by sight loss.

to RNIB at the end of the year.

WWW.GREYLAND.CO.UK

“Our audiobooks, which are free of

WWW.CHSA.CO.UK

Like Greyland, ADD Express has 12 JUNE 2018

RNIB is the CHSA ‘chairman’s

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

Incentive FM wins RoSPA ‘president’s award’ INCENTIVE FM has been awarded the ‘president’s award’ in this

health prevention at work. Bruce McDonnell, managing

C&M

Safety accreditation for CountyClean SUSSEX-based business CountyClean Environmental Services

liability policy is up for renewal. Gemma Archibald, director of

year’s RoSPA Awards after it

director at Incentive FM, said:

Ltd has been awarded accreditation

Alcumus SafeContractor, said:

consistently achieved the ‘gold

“We are extremely proud to have

from Alcumus SafeContractor for

“Major organisations simply cannot

standard’ accreditation for more

achieved such an accolade. It

achieving excellence in health and

afford to run the risk of employing

than a decade. The Royal Society

is testament to our SHEQ team

safety in the workplace.

contractors who are not able to

for the Prevention of Accidents

and all of our contract teams in

(RoSPA) Awards recognise

driving a real culture throughout

involved in the liquid waste

and safety policies in place. More

commitment to continuous

the business. Nothing is more

management sector, delivering

companies need to understand

improvement in accident and ill

important to us.”

environmental support services

the importance of adopting good

across a variety of commercial and

risk management in the way that

at Incentive FM Group, said: “This

consumer industries, with a £5

the CountyClean Group has done.

latest success is testament to

million turnover. The company’s

The firm’s high standard has set

the hard work of the entire team

application for SafeContractor

an example which hopefully will

and their commitment to deliver

accreditation was driven by the

be followed by other companies

continued high standards of health

need for a uniform standard across

within the sector. SafeContractor

and safety in the workplace. This

the business. SafeContractor

plays a vital role in supporting our

fantastic recognition provides our

accreditation will enhance the

clients in meeting their compliance

customers with further assurance

company’s ability to win new

needs, whilst working with their

that we always deliver a best

contracts, and its commitment

contractors as they progress

practice and safe service.”

to safety will be viewed positively

through the accreditation process.”

WWW.INCENTIVE-FMGROUP.COM

by its insurers when the company

WWW.COUNTYCLEANGROUP.CO.UK

Robert Phipps, head of SHEQ

Robert Phipps

WWW.CLEANINGMAG.COM

CountyClean is principally

prove that they have sound health

JUNE 2018 13

C&M

PEOPLE

Axis appoints commercial manager to target specialist sectors

APP UK names new MD thrilled to have been given this fantastic opportunity at one of Wales’s most socially conscious organisations. APP UK has

reputation among a wider number

developed a reputation for being a

of high-profile companies. I will

business which really cares about

also be working very closely with

the community while delivering

our existing clients, ensuring we are

an industry-leading service. My aim now is to continue building

doing everything we can to meet

AXIS Cleaning and Support

their requirements, and provide a

CARDIFF-based cleaning company

on this amazing work and driving

first class service.”

APP UK has appointed a new

further growth across the business.

managing director to help drive its

We have already won a number of

Simon Giles, Axis group finance

Services has appointed Pamela

director and Axis Cleaning and

‘progressive vision’ forward. The

new contract tender opportunities.

Hamilton as its new commercial

Support Services COO, said:

facilities and cleaning provider has

I am also proud to say that we

manager responsible for growing

“Pamela has excellent in-depth

welcomed Caroline Demoulpied,

have retained a major contract in a

the company’s portfolio within the

sector experience and will help

who has over 20 years’ experience

recent retendering exercise which

manufacturing, food and transport

not only strengthen our existing

at some major corporations across

is testimony to the dedication and

sectors. Hamilton, who has been

relationships within the sectors

the UK.

hard work of our teams and the

working in the FM sector for the last

but also develop new contacts.

During her London-based

five years, joins Axis following roles

Pamela exudes energy and will

career, Demoulpied has held

as southern solutions manager at

be a key team member in terms

senior positions with some major

GEL, a trading subsidiary of

Mitie and business development

of demonstrating our people

security and FM organisations,

leading mental health charity

manager at Indepth Managed

strategy, and what a difference it

including Pinkerton, Empire

Gofal. GEL was set up in 2010 to

Services. She said: “My immediate

can make, as well as our drive to

Security Management, Equinox

develop and operate a portfolio

focus it to secure new opportunities

deliver industry leading standards

Security Management, and TCFM.

of socially responsible businesses

in these key industry sectors and

of customer satisfaction.”

further build our knowledge and

WWW.AXIS-CSS.CO.UK

Throughout her time working in

partnership ethos of our business.” The company is owned by

that invest surplus profits back

London, Demoulpied chose not to

into Gofal. Managing director of

relocate and instead commuted

Gofal, Matthew Cole, said: “We

from her home in South Wales.

would like to officially welcome

However, after the successful sale

Caroline to APP UK and GEL. Her

of Equinox to TCFM, she decided

wealth of experience absolutely

to return to her roots in Cardiff and

speaks for itself and she brings

CHRISTEYNS has appointed

utilise her business experience to

so much industry knowledge to

Victor Kiely as a technical account

help Welsh-based SMEs.

the business, which has already

Laundry specialist boosts Irish sales team

She began working with

manager to strengthen its Irish

proven to be beneficial. We

team, headed up by Jerry O’Brien,

Business Wales, the Welsh

look forward to the continued

operations manager, Ireland. Kiely

Government’s business advisory

development of APP UK under

will be field based and will provide

service, to provide tendering and

Caroline’s leadership and to the

support across all of Ireland. He is

business advice. This was followed

contribution that the business

currently undertaking a six week

by a move to the third sector,

will make to our wider social

induction course at Christeyns

which then led to her appointment

objectives.”

head office in Bradford.

with APP UK. She said: “I am

WWW.APP-UK.CO.UK

Christeyns has seen significant growth both in its UK and Irish

date and leverage the significant

businesses over the past three

number of opportunities we

years, with turnover in Ireland

have in the pipeline arising from

Spotless appoints group sales manager

up by 50%. The firm is also

both technical advancements in

ROGER GREEN, entrepreneur

developing partnerships with a

equipment systems and innovative

and CEO of Musselburgh-based

number of specialist distributors

chemical developments.”

Spotless Commercial Cleaning,

that serve the small laundry and

The Irish sales team will support

Scottish water retailer Brightwater,

Christeyns growth strategy as the

and ACE Recycling, has appointed

Dave Aveyard, operations

firm looks to increase turnover and

Andy Gook (pictured) as group

director at Christeyns, said: “We

sales across all its business sectors

sales manager to drive business

want to build on our success in the

in both the UK and Ireland.

growth across the UK for Spotless.

commercial laundry business to

WWW.CHRISTEYNS.COM

WWW.SPOTLESSCLEAN.CO.UK

dry cleaning market.

14 JUNE 2018

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

Spanish cleaning and hygiene exports booming

C&M

Rentokil Initial awarded Queen’s Award for Enterprise for Innovation

A recent report from ASFEL - the Spanish

sector rose to more than 713 million Euros

trade association for the cleaning and hygiene

overall, compared with 644 million Euros in

sector - points to a strong rise in Spanish

2016 - a growth of 10.6%. Spain’s top three

RENTOKIL Initial has been awarded The

exports worldwide in 2017. Last year the value

leading export destinations in 2017 were:

Queen’s Award for Enterprise for Innovation

of Spain’s exports in the cleaning and hygiene

1) Portugal (up 5.3% on 2016).

for its RADAR and PestConnect system, in

2) France (down 0.5% on 2016).

recognition of its product and digital innovation

3) Italy (up 4.6% on 2016).

for commercial pest control. This year’s award

The UK was Spain’s fourth largest export

company was awarded The Queen’s Award for

However, the country showing the strongest

Enterprise for International Trade.

growth in Spanish imports was, surprisingly,

Andy Ransom, CEO of Rentokil Initial plc,

Sweden, registering a staggering 572.6%

said: “Innovation is a core part of Rentokil

increase year-on-year.

Initial’s DNA and underlines our credentials as

With a steadily recovering economy and a

the global leader in commercial pest control.

strong rise in the number of companies entering

We lead the industry in digital pest control

the cleaning and hygiene sector, Spain is on

and work with best-in-class partners, such

track to become a major player on the world

as Google, to set increasingly high standards

market in future years, a trend reflected in the

of service for our customers. We’re delighted

fact that 50 Spanish companies exhibited at the

to have again been honoured with a Queen’s

Interclean 2018 exhibition in Amsterdam in May.

Award, which is recognition for the hard work

For more information on Spain’s cleaning

WWW.CLEANINGMAG.COM

builds upon earlier success in 2017 when the

market with a year-on-year rise of 10.4%.

and commitment of our 36,000 colleagues

and hygiene sector, contact ASFEL:

across the world.”

WWW.ASFEL.COM

WWW.RENTOKIL-INITIAL.COM

JUNE 2018 15

C&M

BICSc

The problem with plastic! originated from land-based sources with

WHAT is plastic? Plastic is made up

some of the most frequently reported

of synthetic polymers, the most

items being packaging.

common being: polyethylene

The Coca-Cola Company in Western Europe and Coca-Cola European Partners will aim to collect 100% of its packaging. It will also more than

(PE), polypropylene (PP),

The underlying causes for the

double the use of recycled plastic for its PET bottles

polyvinyl chloride (PVC),

higher levels of contamination in

to at least 50%, an increase from 21% in 2016. It will

polyethylene terephthalate

south west Britain probably

ensure that 100% of its packaging is recyclable or

(PET), and polystyrene (PS).

include a number of factors: the

reusable by 2025.

They can be made into a

presence of large cities together with rivers facilitating discharge

vast range of inexpensive,

Our government has estimated that over the next 10 years the benefits of the 5p bag charge

lightweight and durable products that bring

(Swansea, Newport, Bristol and Plymouth), tourism,

scheme will include: an expected overall benefit of

numerous societal benefits.

high levels of fishing effort, and busy shipping routes,

over £780 million to the UK economy, up to £730

coupled with wind-driven litter transport in a generally

million raised for good causes, £60 million savings

you may recall the scene where Mr McGuire said

westerly direction from the Atlantic. This analysis did

in litter clean-up costs, and carbon savings of £13

to Benjamin: “I just want to say one word to you.

not detect a change in total litter abundance over

million. Plans for current plastic packaging would

Just one word. Plastics.” Benjamin asked: “Exactly

time, but some specific categories - such as plastic

be replaced with paper and pulp trays and paper

how do you mean?” Mr McGuire replied: “There›s

fragments, polystyrene foam, fishing net, balloons,

bags, which would be recyclable through domestic

a great future in plastics. Think about it. Will you

wet wipes, cotton buds, and food packaging - showed

waste collections or in-store recycling facilities.

think about it?” Here we are 50 years on, faced

significant increases. None of the most common

with headlines and reports on what discarded

items showed a decrease in abundance.

If you have seen the 1967 film ‘The Graduate’,

plastics are doing to the environment. According to a study report in August 2017 by the

Some well-known brands are really leading from the front on this issue. Coca-Cola European

Perhaps it’s time the cleaning industry gets on board? Is it time to reconsider the use of plastic waste bin liners in offices? The public is concerned, the media is supportive,

UK Government Office for Science, an analysis of 3245

Partners plc has launched a new sustainability

the politics are aligned - we’re not going to get a

beach cleans undertaken by volunteers between 2005

action plan called ‘This is Forward’ - this includes

better chance to confront this issue.

and 2014 showed that plastics accounted for around

action on packaging, which will ensure that none

#CREATING A CAREER IN CLEANING

80% of the litter on UK shores. The majority had

of its packaging ends up as litter or in the oceans.

WWW.BICS.ORG.UK

BIGGER CAN BE BETTER The new i-mopXXL delivers a 40%* productivity increase

XL v XXL

46cm

62cm

*40% more productive than the standard i-mopXL. I-mopXL - scrubbing width 46cm, i-mopXXL - scrubbing width 62cm.

16 JUNE 2018

WWW.CLEANINGMAG.COM

CONTRACTS

C&M

Royal Papworth Hospital awards major contract OCS has won a major soft services FM

number of a major healthcare contracts both

and exceptional standards in healthcare

contract with Royal Papworth Hospital (RPH)

domestically and internationally.

environments.”

in Cambridgeshire. The contract will see

Petra Moss, managing director for OCS

RPH, which gained Royal designation from

OCS deliver a range of services, including

Healthcare and Education, said: “We are

Her Majesty The Queen in 2018, treats more than

cleaning, catering, portering, and security,

incredibly privileged to support this new

24,400 inpatients and day cases and sees more

when the newly-built site on Cambridge

chapter in the history of one of Europe’s

than 73,600 outpatients each year. Papworth

Biomedical Campus opens to patients in

leading hospitals. We know we play our

Hospital’s services are internationally recognised

autumn 2018. The contract - worth £17

part in enabling clinical excellence and

and include cardiology, respiratory medicine,

million over five years - represents another

every member of the team will be focused

sleep medicine, cardiac surgery, thoracic surgery,

significant win for OCS in the sector, with

on improving the patient experience.

and heart and lung transplantation.

the company having recently secured a

This win is testament to OCS’s expertise

WWW.OCS.COM

Principle awarded TOG contract

The Berkeley Hotel upgrades laundry THE Berkeley, the premier five star London hotel renowned for its opulent luxury, distinctive style and service, has specified the latest Agua Smart Wet Cleaning Ready washers and dryers from Girbau for its new on-premise laundry. Located between Knightsbridge and

PRINCIPLE Cleaning Services has been

Belgravia, The Berkeley attracts visitors to

awarded a new two-year cleaning services

London seeking style and comfort. They can

contract with The Office Group (TOG), a leading

choose from 193 rooms and suites arranged

provider of flexible office space, meeting and

over seven floors. A swimming pool and spa

co-working spaces.

on the seventh floor offer the opportunity to

The London-based cleaning specialist, which provides its services to some of the most famous

refresh and relax. The hotel’s basement laundry operates

landmark buildings in the capital, was already

seven days a week from 6.00am to 10.30pm. It

a partner at a small number of TOG properties

processes guest linens, towels and bath mats,

a further 79 dedicated programmes for wet

and has now added another 10 buildings to its

as well as some of the hotel’s more specialist

cleaning and other applications. An important

portfolio as a result of this tender exercise.

items such as monogrammed spa robes

feature of the machines is the Care Touch

and special children’s bed linen. Guests can

drum which is unique to Girbau. This protects

choose a same-day or express service.

and preserves delicate wet cleaning fabrics

Principle will provide daily cleaning, housekeeping, specialist cleaning, and window cleaning as well as manage washroom, waste

The Berkeley approached Girbau UK for

and ensures a longer lifetime for everyday

and recycling services. It is using its innovative

advice on upgrading its laundry equipment.

linens. Agua Smart Detergent partner, Ideal

technology to enhance quality and reduce costs.

Choosing the latest Agua Smart Wet Cleaning

Manufacturing installed all the pumps and

Johan Marais, contracts manager, The Office

Ready washers and dryers means it can

chemicals required for laundry and wet

Group, said: “Principle has fully embraced TOG

use the same machines for laundry and

cleaning and provided health and safety

culture since the first day of our partnership. The

wet cleaning. According to Girbau, wet

advice training on site to the linen room team.

account team works hard to understand the

cleaning offers better quality cleaning of

unique and differing needs of all the buildings

water-soluble stains and odours and is an

space-saving twin stacking dryer and a 19kg

within the portfolio.”

ideal environmentally-sensitive option for all

capacity ED340 dryer exclusively to handle the

Peter Smith, managing director, Principle

articles that are normally dry cleaned.

delicate drying of wet clean items. Girbau also

Cleaning Services, said: “We are delighted

Girbau installed two HS-6013 14kg-capacity

For drying Girbau installed a GUT30

installed two pieces of wet cleaning finishing

to be working with such a forward-thinking

and two 27kg-capacity HS-6024 INTELI

equipment: a Sidi M502 Garment Former and

organisation and are all committed to a long-

washers capable of processing standard

a MPT825 Trouser Topper.

term partnership with TOG. Principle is now the

hotel laundry and wet cleaning the delicate

majority cleaning contractor for TOG who made

guest laundry that requires special care

Jenkins, head valet at The Berkeley. “We are

this decision based on the excellent service at

and attention. The hotel also has a HS-6008

very happy with the machines and range of

the buildings they already operated along with

washer for smaller loads.

programmes. We can do everything we want

our comprehensive proposal for the continuing

INTELI washers come with a range of 20 pre-

“Everything is working fine,” said Cecil

with these machines including laundry and

development of the account.”

installed programmes to meet a wide range

wet cleaning.”

WWW.PRINCIPLECLEANING.COM

of laundry needs, and offer to ability to add

WWW.GIRBAU.CO.UK

WWW.CLEANINGMAG.COM

JUNE 2018 17

C&M

SPONSORED FEATURE

you are asking them to. This can be even more complicated with today’s cloud computing and file sharing, but that’s no excuse. And if data goes to a non-EU country or international organisations, then you need to know they have adequate safeguards in place. 4. Ask yourself if the data you hold is being used for the purposes it was originally collected. If you are using it for another purpose, then you need to check with the person who owns the data that they are happy for you to do so. 5. Consider the policies and procedures that you have in place to identify, report and investigate a data breach. You need to know you can stop that information falling into the wrong hands. 6. You must limit exposure to confidential data, for example by storing confidential documents securely. Encouraging a clean desk policy can help ensure that a tardy Post-It note with someone’s details, or a memory stick left out for all to see, will not be a potential data breach. 7. If you do make changes to your data processing activities, then it’s important to track them and create an audit trail which you can demonstrate if asked. 8. Confidential waste can be anything from out-of-date personnel files to classified documents, electronic media and magnetic tape. The correct disposal is essential, so make sure you take appropriate action - the

WWW.CLEANINGMAG.COM

simplest answer is that if you are not sure, then shred it. 9. Given the amount of documentation and media that may fall into this category, make sure you work with a professional and reputable provider who can offer both secure shredding and, if necessary, high-temperature incineration. At Grundon, we work with specialist contractor Shred Station, which offers secure, mobile on-site shredding services and will provide a certificate of destruction which confirms the documents are gone forever. 10. Be transparent - all companies must be transparent in how they use personal data. The information you supply about how data is processed must be concise, intelligible and easily accessible.

Time for action In conclusion, these new regulations are not to be taken lightly - in their

C&M

simplest form, they demand explicit consent from anyone whose data you may hold. And, those individuals are also allowed to access, change or delete their own data. If you haven’t done so already, then now is the time to take action. You might think (or even know) that your company’s systems are safe and secure, but a disgruntled employee or a third party supplier who you’ve asked to fulfil an order on your behalf may think differently. It’s up to you to take responsibility and the cost of getting it wrong could be very high indeed. Speak to a member of our team about how Grundon can provide you with confidential waste collection and destruction as part of our total waste management service. Please contact sales.slough@grundon.com or call us on 01753 686 777. WWW.GRUNDON.COM

JUNE 2018 19

C&M

BCC COLUMN

Why itâ&#x20AC;&#x2122;s time to give colour-coding the green light Delia Cannings, chair of the United Kingdom Housekeepers Association for the Midlands, Wales and the South West, reports. recommended that a uniform approach is

DESPITE the fact the colour-coding of

adopted by all. That said, without a legal

cleaning equipment and cleaning

requirement to do so, flaws in the

resources is intended to reduce

process will remain inevitable.

the risks associated with

The British Institute of

cross-contamination, it

engage the process â&#x20AC;&#x2DC;blue for the loo, pink for the sink, red for the bed, and green for the screenâ&#x20AC;&#x2122;. Considering these and other inconsistencies across the industry, we clearly still have some work to do. Following the work carried out by the

may surprise some of you

Cleaning Science (BICSc)

that there is no legislative

has provided colour-coding

SLWG, a paper will be produced in the

requirement to operate

guidance for over 20 years. This

summer which identifies the issues (and

has been successfully adapted

a colour-coded regime in

by many and is considered by

most commercial or contract

some to be best practice. The

cleaning settings.

National Health Service, however, also

However, within the Control of

the potential resolves) in the hope that a standardised and consistent approach can be agreed. Training and development will feature as a key factor to ensure professional

Substances Hazardous to Health (COSHH)

has its own colour-coding guidance, which is

adherence to any mechanism which may

guidance it is generally considered good

slightly different to the BICSc guidelines.

result.Â A short, sharp educational workshop

practice to adopt such a scheme when cleaning

To this end, The British Cleaning Council (BCC) has reviewed the complex area of

certain types of environment.

designed to fulfil the objectives determined will be the key to success. The current thinking is that Government

colour-coding and created a short-life working

For many years the use of colour within the cleaning industry has been seen as

group (SLWG). The purpose of this group is

should also be lobbied to support this

a professional mechanism to ensure the

to support the development of a strategy

initiative - clearly, there is a real need for

safe segregation of different spaces and

which will embrace all end-users, and it has

compulsory consistency in colour use across

surfaces when cleansing. But in the absence

the ultimate aim to create a consistent and

all environments to reduce risks associated

of legislative direction, misinterpretation

uniform approach to colour-coding in cleaning

with the transfer of soils and bacteria.

occurs. This can be problematic, causing

across all sectors and environments. The

If successful, the impact of Government

confusion as organisations embrace their

United Kingdom Housekeepers Association

intervention through legislation will contribute

own thinking on the matter. As such we see

(UKHA) has representation on this group to

significantly to reducing risks, thus enhancing

inconsistencies in the use of colours, with

ensure that the views of the hospitality sector

the health and wealth of our nations.

various combinations being adopted for

are considered. Many hotels currently subscribe to the â&#x20AC;&#x2DC;use

different situations. To ensure that we minimise the risks associated with cross-contamination itâ&#x20AC;&#x2122;s highly

The UKHA is a member of the British Cleaning

and loseâ&#x20AC;&#x2122; method, thereby ensuring disposable

Council. Any views expressed by Council members

mechanisms reduce the potential risks. Others

are not necessarily shared by the BCC itself.

The Professional Independent Registered Trade Association for

Window Cleaning

Membership offers numerous quality benefits

IOSH Accredited Safety Training

Safety Accredited Member (SAM) Procurement Scheme

Secure online shopping at: www.f-w-c.co.uk/shop.htm Federation of Window Cleaners 7HO (PDLO LQIR#I Z F FR XN Â˛ :HE ZZZ I Z F FR XN

20 JUNE 2018

WWW.CLEANINGMAG.COM

MAKING A MARGIN - A CONTRACTOR’S BLOG

C&M

Why client culture makes for a good cleaning contract Simon Gasson, joint managing director of So Clean Cleaning and Support Services, reports. AT So Clean we love all our clients - of course

their own teams. How does it work?

we do - but there

The answer is it’s a

are some clients

two-way process.

we love more than

It starts on our side

others and it’s

by ensuring our own

nothing to do with how much we charge them for our service. No,

cleaning operatives, are always primed to help clients with jobs that may not strictly

clients, treat our staff.

be in the specification. By that I mean assisting with deliveries,

clients whose FM teams, or HR

carrying out minor maintenance

management, or both, just seem

tasks, reporting faults and so on.

to understand how to motivate

On the client side, it means

people and the interesting thing

giving our staff access to their

is how it links in to their overall

welfare facilities, like subsidised

company culture and in many

meals. It means including them in

cases the brand image they

health and safety briefings and,

want to project. It starts with

very importantly I believe, it means

their attitude to the workplace.

breaking down the visual barriers

There’s a lot written in the FM

between our staff and their own

media nowadays about how the

by asking them to wear the same

workplace environment can have

smart casual clothes - black jeans

a big influence on two things:

and cardigans in this particular

firstly attracting and retaining

case - as their own FM team.

staff, and secondly creating the

The type of client who treats

right impression with clients and

our staff this way is usually a

customers.

great employer themselves.

It goes without saying that,

They’ve already overcome the

as contract cleaners, we can

preconceptions of outsourced

help our clients on both these

staff as being invisible people who

fronts. We can suggest cleaning

don’t have feelings. These clients

specifications that will maintain

have read the manual on human

their receptions in pristine

motivation and understand that if

condition all day, we can keep

you treat people well, they’ll work

loos smelling fresh and we can

harder for you, not complain, and

supply discreet hygiene services.

stay in post for longer. In return, the

But what we can’t do is insist

client protects and projects their

that they treat our staff the same

own brand by having smiley, happy

way as they treat their own. So

staff looking after their building.

it’s a real pleasure when a client

It’s a bit of case of Carlsberg don’t

realises that the way to keep the

do cleaning clients, but if they did

workplace looking and smelling

they’d probably be like.…well, our

good is to make every effort to

favourite client. Thank you.

integrate the cleaning staff into

WWW.SOCLEAN.CO.UK

WWW.CLEANINGMAG.COM

BATTERY SYSTEM

staff, usually daytime

it’s all to do with the way they, as The fact is there are some

LEAD CRYSTAL

Clean and long lasting energy CONTACT US FOR DETAILS: SCOTLAND:

+44 (0)1355 226 446

NORTH EAST: +44 (0)1914 173 779 SOUTH:

+44 (0)1376 550 825

B AT T E R Y T E C H N O L O G I E S

JUNE 2018 21

C&M

SPECIAL REPORT

KIRA: a new era of autonomous cleaning At a well-attended launch event in Germany during May, Kärcher launched its first robotic floor cleaner from its new ‘KIRA’ (Kärcher Intelligent Robotic Applications) product series. C&M was there to find out more THE autonomous KIRA B 50 scrubber drier

cleaning process of the future in a needs-

more detergent. In a final step, all settings are

is the first of Karcher’s robotic floor cleaners,

oriented manner’.

verified during a test run. Numerous maps can be stored for deployment at various

and can be used economically even on small surfaces. It completes its defined cleaning

Rapid and simple set-up

locations, which can then be accessed via the

tasks autonomously and, when necessary,

Initial set-up is completed in just three steps:

touchscreen as required.

returns to its docking station to recharge its

The surface to cleaned is manually covered

lithium-ion batteries. The initial mapping of

allowing the machine’s sensors to capture the

Pathfinder

the working area is completed quickly, after

floor plan and automatically map it. Then, if

The robot uses the ‘FCCP’ (Floor Coverage

which the device is ready for use. Depending

needed, various cleaning parameters can be

Path Planning) programme to independently

on the premises being cleaned, the user can

stored for individual areas such as entrances,

calculate the most efficient cleaning route

specify so-called hygiene zones that are to be

which are to be cleaned more intensively.

- even for complex floor plans. The precise

cleaned more intensively.

The machine then changes the cleaning

lane-keeping automation ensures maximum

mode independently and, depending on the

efficiency since the cleaning paths overlap by

situation, uses a higher roller brush speed and

a very small amount. According to Kärcher

This new device category is part of Kärcher’s holistic approach to ‘design the

22 JUNE 2018

WWW.CLEANINGMAG.COM

SPECIAL REPORT

C&M

the cleaning performance is as good as that

a distance of 10cm and automatically extends

cleaning, the cleaning operative can use the

of manually-operated machines, and with a

a damp side broom. Subsequent manual

time to perform other activities. Not only can

pre-sweeping feature, the tried-and-tested

reworking is usually not necessary.

KIRA B 50 be used as a self-driving machine but it can also be used as a walk-behind

roller technology reliably tackles coarse soiling. Even close-to-the-edge cleaning is possible as

Docking station

the machine approaches walls or shelves up to

Once the robot has been activated by the

scrubber drier.

operator, it’s able to work autonomously for

Safety

a whole shift, thanks to its docking station.

During cleaning operations, precision sensor

Where necessary, it approaches the docking station independently, where it then discharges soiled water and

technology ensures the greatest possible degree of safety for people, objects and the machine itself. The multi-sensor system

cleans the tank, fills with fresh water

creates a kind of ‘virtual bumper’ that

and recharges its batteries. The

recognises people and obstacles, avoiding

machine calculates the remaining

them or stopping before impact. The machine

cleaning time and only charges the

even recognises panes of glass.

battery for as long as is needed to complete the cleaning task. The

Fleet management

lithium-ion rechargeable batteries

As a standard feature, KIRA B 50 is connected

have no so-called memory effect -

Kärcher Fleet - a telematics system for

therefore, partial charging has no

the organisation and management of

negative impact on the rechargeable

cleaning machines. With GPS and mobile

batteries’ capacities or service life.

communications, cleaning contractors know where their devices are being deployed, what

Cost efficiency The autonomous scrubber drier offers significant savings, even when used on surfaces smaller than 1000m2. While the machine is WWW.CLEANINGMAG.COM

service was performed and when, plus the current status of each machine. The KIRA B is available in two versions - with 50 litre or 80 litre tank volumes. WWW.KARCHER.CO.UK JUNE 2018 23

C&M

SCRUBBER DRIERS

Putting the operator ﬁrst Enhancing user support to enable increased performance and productivity, Numatic is launching Nu-Assist, delivering training, troubleshooting and maintenance content from one convenient App FEEDBACK from Numatic customers has shown

any user the support they need wherever and

that whilst they are more than satisfied with

whenever they need it. • Support video library: The content you need

the performance of their floorcare machines, training operator teams on a new product

for the results you demand. Comprehensive

remains a real challenge. Providing training is

training on how to use a machine, from set up to pack away.

not always straightforward, and can be time-

• Troubleshooting: Guidance to keep you

consuming, complex, and costly. Numatic’s

running.

new Nu-Assist App offers a simple, versatile and

• Maintenance: Daily, weekly and monthly

user-friendly solution at no extra cost.

tips for looking after your machine.

Delivering instant, innovative and

According to Numatic: “With Nu-Assist at their

interactive access to a comprehensive package of support for each floor machine,

fingertips, users can be confident of achieving the

in multiple languages, Nu-Assist offers the

very best results from their machine, every time.

benefit of online training to businesses.

The Numatic FloorCare range has always provided

Each floorcare machine can be scanned by

performance you can trust, but now with Nu-

any iOS or Android device to reveal on-demand

Assist, it also delivers support you can rely on.”

training, including step-by-step videos, giving

WWW.NUMATIC.CO.UK

A digital future John Brill, sales director at Nilfisk UK, discusses the autonomous arena and why the future is definitely digital. NOBODY will tell you that life in the professional

navigational and operational software. When

cleaning industry gets easier. Customer

the machine is operating it allows the cleaning

expectations and safety requirements continue

operative the freedom to address higher

to rise, driving demand for productivity and

level cleaning tasks that may have previously

performance at lower cost levels. With clients

been overlooked. Effectively the autonomous

and the public environmentally conscious it is

machine acts as an extra member of the

essential to get a firm grip on new technologies

cleaning crew allowing repetitive tasks to be

and how that technology can best serve the

automated and freeing up resources. In this way

customer and meet green expectations. The

standards are improved across the board - a

company that does that first and well will undoubtedly succeed. Some would say that the cleaning industry has been slow to innovate but in reality there

true man-machine collaboration. All elements result in fewer dump and fill cycles,

Safety, of course, is paramount and this is

reduced cost and much improved productivity.

where the majority of our development time is

The autonomous equipment that we are

now focused. Our autonomous machines utilise

have been myriad technological advancements

developing now, however, will revolutionise

a range of sensors that map the environment,

incorporated in new equipment over recent

working practices and change the face of the

detecting people, obstacles and drop offs (for

years. They may not have been seen as ground-

industry as we know it.

example, stairwells).

significant improvements to the bottom line.

Autonomous development

operation within multiple unstructured

As a group we have focused in recent years on

The military sector is responsible for developing

environments. All autonomous machines

the total cost of ownership for building owners

many new technologies including mapping

feature manual and automatic modes meaning

and cleaning contractors. These innovations

techniques and driverless vehicles. Increased

that the same cleaning pattern can be replayed

include systems that control and regulate water,

computing power in a much smaller footprint

when appropriate or set manually as required.

chemical and power usage. Modern scrubbing

and lower costs for optics and sensors have

technologies allow the operator to select water

enabled the industry development we see today.

breaking but collectively they have made

This robust mapping system allows safe

Without question, this type of robotic operation allows the customer the opportunity

only, regulate chemical, vary down pressure, and

Autonomous equipment is basically a

to increase productivity whilst reducing costs.

change flow rates based on the machine’s speed.

combination of state of the art optics with

Additionally, and perhaps more importantly,

24 JUNE 2018

WWW.CLEANINGMAG.COM

SCRUBBER DRIERS

C&M

it allows the standard of clean to be improved all round.

Connected cleaning Data has quite rightly driven business decisions in every sector of the economy. This leveraging of data has arrived late to the commercial cleaning industry but it is here and long overdue. based on facts. Full optimisation of the overall

buildingsâ&#x20AC;&#x2122; demonstrate impressive results

measurement and transfer of data. The type of

cleaning programme has never been closer and

when linked to operational functionality.

data that is collected can obviously vary but key

will further lower the total cost of ownership.

Examples include car park data connected to

Connected cleaning is the automatic

the availability of prepared food in the canteen

elements include machine location, machine programming, name of operator, hours run,

Intelligent buildings

and footfall used intelligently to control heating

levels of water, and detergent used. Individual

A cleaning machine communicating with its

and ventilation. It is easy to see how this type of

raw data files have little value but collectively

operator or owner via computer, phone or

information, combined with cleaning machine

analysed data can be used to measure labour

tablet may seem progressive but incredibly

data, opens up the possibilities to increase

output and validate cleaning compliance.

todayâ&#x20AC;&#x2122;s modern buildings can do the same.

efficiency. Certainly a far cry from yesteryear.

At the same time the data can be used for

Utilising infrared cameras and optical sensors,

preventative maintenance, utilising data from

a building can relay information on traffic

The future is bright

the battery for example to understand when the

patterns including footfall and area usage rates.

We are now collaborating with multiple third

unit needs topping up, repair or replacement.

This type of connectivity and collective data has

party specialists in the robotic sector and results

This level of predictive maintenance reduces

the potential to dramatically influence operator

are excellent. Our goal is the game changing

expensive downtime.

productivity. The information allows the

development of the best performing, most

Effectively therefore the cleaning industry

cleaning teams to be proactive, planning routes

productive, safe, self-operating, driverless

now benefits from the first fleet management

and focusing time, resource and equipment to

cleaning machines in the world. A new era for

systems that monitor machine usage and allow

improve the overall level of cleaning.

commercial cleaning is definitely on the horizon.

both owners and operators to make decisions

WWW.CLEANINGMAG.COM

The first examples of â&#x20AC;&#x2DC;intelligent office

WWW.NILFISK.CO.UK

JUNE 2018 25

C&M

SCRUBBER DRIERS

Lithium performance… at reduced cost SPECIALIST knowledge allows the Ecobat

achieve the latest performance requirements.

Battery Technologies (EBT) Industrial team to

So, is there an alternative?”

With this introduction, EBT Industrial is now able to offer a wide range of Ecobat Lead Crystal

Bridging the gap, there is – according to

batteries, which are suitable for a multitude of

facts to ensure the most appropriate solution is

EBT Industrial - now a lead-based alternative,

fast-charge industrial applications, including

found for the particular needs of its customers.

a solution that delivers the power and deep

the cleaning sector. These sit alongside its

This insight is vital when considering what is

cycle capability of lithium, with similar ‘real-

existing product range and when fused with

now one of the industry’s ‘in vogue’ products -

world’ recharging periods, but at a significantly

the company’s expertise and associated

lithium batteries.

reduced cost. The answer is Lead Crystal.

accessories, provide businesses with an

cut through the hyperbole and to get to the

attractive battery solution.

“There is no question that lithium batteries

“We are delighted to announce the

are an impressive piece of technology,” said EBT

launch of the Ecobat Lead Crystal range,

In addition to these core components,

Industrial’s strategic director, Derek Anderson.

a high performing and resilient addition

EBT Industrial has a wealth of power storage

“But there remain some serious question

to our product offering that is able to be

knowledge and expertise and a team of

marks, particularly concerning their cost

discharged deeper, cycled more often and

service engineers able to visit, access, advise,

and environmental credentials and whether

recover to full rated capacity over and over

and support its customers to ensure the

they really are always the most appropriate

again - therefore delivering a prolonged

battery/charger combination precisely fits

replacement solution. In some applications,

service life and providing a genuine

the requirements and delivers the necessary

however, traditional gel monoblocs no longer

alternative to lithium,” continued Anderson.

performance for each and every application. In

“The technology incorporated uses pure

addition, the company has a 13-branch network

lead, high-purity calcium selenium plates

which is able to provide a national service.

and a safe silicon dioxide (SiO2) electrolyte

WWW.ECOBAT.TECH

solution that solidifies into a white crystalline powder when charged/discharged. The environmental credentials of Lead Crystal are also a formidable challenge to lithium, which is a complex and, as yet, not fully costed problem. By contrast, Lead Crystal contains no acid, no cadmium, no antimony, is 99% recyclable, and classified as non-hazardous goods for transport.”

Cutting the cord THE Duplex 380B Turbo has been developed

hard floors, dries with two different systems,

the squeegee arrangement is very precise,

from the successful Duplex range of floor

and cleans and dries carpets. The 380B not only

whilst when cleaning a rougher surface the

cleaning machines. When the company’s

benefits from the mechanical pick up utilised by

vacuum can be used at full power to extract the

development engineers were asked to design

existing Duplex machines it also incorporates

maximum amount of water from the coarser

a battery powered 380mm wide unit they were

an eco-friendly vacuum system that operates

surface. The water can also be used on two

given one brief: make sure it has the same

just like a conventional scrubber drier.

settings depending on the condition of the floor to be cleaned.

cleaning capability as the rest of the range but

On hard floors the combination of twin

with at least one added innovation. From wall

brush mechanical pick-up, vacuum and twin

to wall and into the tightest corners, the Duplex

squeegees ensures that surfaces are left dry.

a separate charger which means that a second

380B Turbo is ideal for daily maintenance or

Another important feature of the Duplex 380B

or even third battery and chargers can be

deep cleaning.

is the variations available on the vacuum and

supplied for continuous cleaning. The run time

water feed - both have two working settings,

of a fully charged battery is one hour and the

According to Duplex, the 380B is unique,

The machine has a quick release battery with

stating that there is nothing else on the market

the vacuum can be reduced in power when

recharging cycle takes two hours.

that is battery operated, sweeps and scrubs all

cleaning a very smooth vinyl type floor as

WWW.DUPLEX-CLEANING.COM

26 JUNE 2018

WWW.CLEANINGMAG.COM

SCRUBBER DRIERS

C&M

Battery machines for convenience, performance and safety THE Taski swingo 150B and swingo 350B scrubber driers from Diversey are highperformance battery-powered machines that are ideal for cleaning smaller floors quickly and efficiently without the restrictions and potential hazards of a mains cable. They are particularly suitable for opportunity and daytime cleaning in shops, restaurants, washrooms, hotels, care homes, offices, and schools. Low noise and the absence of a power cable make these machines ideal for cleaning where building occupants and members of the public may be present. They remove dirt completely and leave the floor totally dry and ready to be walked on immediately. The machines are the smallest battery powered models in the Taski range. WWW.DIVERSEY.COM

WWW.CLEANINGMAG.COM

JUNE 2018 27

C&M

HEALTHCARE

How probiotic cleaning helps in the ﬁght against HAIs There has been much debate over the effectiveness of using chemical cleaning products in targeted cleaning in a healthcare setting, in light of an ever-increasing presence of hospital-acquired infections (HAIs). Emma Saunders, general manager at Genesis Biosciences, explains how use of probiotic cleaning products on non-critical surfaces offers a smart and effective natural alternative to fight the microbial pathogens that cause HAIs. DEFINED as ‘infections occurring in a patient during the process of care in a healthcare facility which was not present or incubating at the time of admission’, HAIs also include infections acquired in the hospital but appearing after discharge, and occupational infections among staff. They can even affect the wider community, since hospital acquisition invariably leads to patients or staff taking them home. The World Health Organisation (WHO) estimates that at any time, 7% of patients in developed and 10% in developing countries will acquire at least one HAI in their life. In Europe, prevalence is 7.1% with more than 4 million patients affected Dr Emma Saunders

annually - leading to 16 million extra-days in hospital, 37,000 directly attributable deaths and

eradication of the infection risk for individual

harmful bacteria present for available growth

contributing to a further 110,000 deaths.

patients on that ward.

nutrients. Through this mechanism, studies have

Not only do hospital-acquired infections have

To evaluate cleanliness more accurately

shown the level of harmful bacterial populations

serious and far-reaching health consequences,

and to ultimately reduce HAIs, we need to

can be reduced naturally by means of the

they also have a significant economic impact;

take a closer look at how the bacteria work

competitive exclusion principle (Gause’s law).

according to the World Health Organisation

in the first place - and this is precisely the

(WHO) and the European Centre for Disease

premise of probiotic cleaning - to harness the

remain on, and in, the surface after application,

Prevention and Control, these HAI infections

power of nature and beneficial bacteria to

they continue to work for as long as there

account for approximately €7 billion per year in

most effectively clean, improving efficacy and

is food for them, meaning they can remove

Europe, and these are just direct costs only [1].

minimising the spread of harmful bacteria.

stubborn soiling over a few days or a few

Furthermore, because the beneficial bacteria

applications that even the strongest chemical

The organisms that cause such infections are invisible to the naked eye and even if a

Prolonging efficacy

products can never touch, preventing the re-

ward fulfils its aesthetic necessities, it does not

Most bacteria have a very positive effect on

establishment of harmful organisms.

necessarily provide a reliable assessment and

the environment and ourselves. In fact, the

survive on surfaces in the hospital environment

beneficial microbiota, we even rely on bacteria

for long periods of time. These surfaces act as

on a very personal level within our digestive

reservoirs for microorganisms contributing to

tract and on our skin to keep us healthy. This

the transmission of hospital pathogens and

thought process is the same for biological

increasing the risk of cross-contamination

cleaners like our Evogen Professional range.

through indirect contact with the patient.

Probiotic cleaners help to build an active

28 JUNE 2018

Applying a probiotic product regime for

biofilm of beneficial bacteria on the application

all non-critical surfaces, such as floors and

surface - therefore prolonging cleaning efficacy.

washrooms, will help to keep areas cleaner and

As beneficial bacteria replicate in the Diagram 1: Chemical treatment - showing an increase in bacteria present on a surface between 30 minutes and 7 hours after treatment.

Microbial pathogens that cause HAIs can

ecosystems in which we live rely heavily on

application area, they degrade the organic soiling on the surface, competing with any

safer for longer. A probiotic solution, as well as prolonging the effectiveness of cleaning Continued on page 30. WWW.CLEANINGMAG.COM

WASHROOM AND CLEANING SUPPLIES

CUT OUT THE MIDDLE MEN. Merton Group UK Ltd are a UK manufacturer of recycled disposable paper products. We supply cleaning and hygiene products direct to a wide range of businesses, FM professionals and cleaning industry specialists. We pride ourselves on our ability to be a complete, single source, solutions provider. Our added value service comes with full SHEQ support, training with certification, free site surveys and even Free-on-loan dispensers that we will fit for free!*

CALL: 0116 231 4040 EMAIL: sales@mertongroup.co.uk PLAY: Visit www.mertongroup.co.uk to see our large range of products and solutions

Celebrate this years FIFA World Cup and play our online Spot The Ball competition. Lots of great prizes can be won… and it’s completely FREE to play!

› WIN

SPORTS FOOTY TECH SHIRTS

GAME 1 STARTING SOON! REPLICA SHOPPING SPORTS FAMILY BALLS VOUCHERS GEAR DAYS OUT

C&M

HEALTHCARE

Continued from page 28.

to human health if they lead to the survival

with each application, would also be a more

of harmful bacteria which are resistant to

sustainable and less damaging alternative,

these biocides as the harmful bacteria can

to both users and the surfaces in the hospital

then grow and spread despite treatment with

setting, than more corrosive and toxic chemical

a disinfectant product, further leading to

counterparts.

‘superbugs’, HAIs and other microbial resistant harmful bacteria.

A recent trial in an Italian hospital compared

Opting for a probiotic alternative does

the efficacy of chemical and probiotic

seem like the safest strategy for the long-term

treatments. The two different cleaning

of cleaning. It has been shown to drastically

regimes were compared over 24 weeks and approximately 2000 microbial surface samples were collected from a broad variety of surfaces

Diagram 2: Treatment with probiotics - showing a prolonged decrease in bacteria on a surface 7 hours after treatment.

reduce the number of harmful bacteria through different biochemical mechanisms including competitive exclusion, as previously

such as floors, doors, showers, window sills, toilets, sinks, made of stone, wood, plastic,

products - and in hospital and healthcare

explained - or through the production of bio-

glass or metal – see diagram 1 and 2.

environments, where microbes are ubiquitous,

surfactants, which have potent anti-microbial

it is no surprise that the rise of biocide

activity against the harmful bacteria. But as it

resistance coincides with that of HAIs.

never directly ‘kills’ the pathogens, there is no

With chemical disinfection, the harmful bacteria levels are not reduced as much as might be expected (turquoise bars) and there is rapid recolonisation after seven hours (blue bars).

Chemical biocides, already used in a range of

mechanism by which resistance can occur. With the rise of biocidal resistance and

industries in products such as disinfectants and

With probiotic treatment, levels before

preservatives, are intended to destroy, render

healthcare acquired infections, it is clear that a

treatment are lower or comparable to the

harmless or prevent the action of any harmful

targeted, scientifically led approach to cleaning

chemical (compare turquoise with orange)

organism. Unfortunately, the unregulated

needs to take place. Disruptive probiotic

but there is no recolonization after 7 hours

use of biocides on the market, especially in a

cleaning products successfully offer the most

(compare blue with pink).

multitude of traditional consumer products, is

promising solution to both the cleaning and

a cause for concern as the indiscriminate use of

associated health challenges of today’s world,

chemical cleaner you apply, you will not be able

these biocides may contribute to resistance in

and it is time that chemical cleaners are

to control and eradicate harmful bacteria with

microorganisms.

eliminated from healthcare settings.

The study revealed that no matter how much

the same success as a probiotic option.

Chemical disinfectants often contain

WWW.GENESISBIOSCIENCES.CO.UK

antimicrobial additives that are effective against

Fighting biocide resistance

a broad spectrum of bacteria, fungi and viruses,

[1]

Microbes are becoming increasingly resistant

however, pathogenic organisms are becoming

communicable diseases in Europe 2008.Report

due to the inappropriate, inadequate and

increasingly immune to these additives.

on the state of communicable diseases in the EU

uncontrolled use of those traditional cleaning

The misuse of biocides can pose a threat

Annual epidemiological report on

and EEA/EETA countries. Stockholm, ECDC. 2008.

Accelerated alternative for healthcare disinfection Around 80% of all infectious diseases are spread by personal contact or touching a contaminated surface. In healthcare these can range from hospital acquired infections such as MRSA and C. diff to infections common in any setting, such as Influenza and Norovirus. Tinaz Ranina, marketing lead, infection prevention, Diversey, UK and Ireland, considers some solutions to the problem. WITH bacteria, for example, more than 3000 different types can live on the average person’s

critical to preventing the chain of infection. Healthcare providers understand this which

Cleaning professionals have traditionally chosen disinfectants with chlorine as the

hands and about 100,000 can live on each square

is why hand hygiene is so important. But so is

active ingredient (usually as bleaches)

centimetre of skin. Many of these are completely

the removal of potential sources of infection

for hard surfaces. While widely used, they

harmless but just a few of the wrong type can

from surfaces, especially those that are likely

have some drawbacks that can limit their

quickly lead to illness. One bacterium can

to be touched frequently. In healthcare this

usefulness. Alternative formulations with

multiply to over four million in eight hours, so it

includes beds, furniture, light switches, and

accelerated hydrogen peroxide (AHP) as the

is clear that keeping hands and surfaces clean is

hand-held devices.

active ingredient - such as Diversey’s Oxivir

30 JUNE 2018

WWW.CLEANINGMAG.COM

HEALTHCARE

C&M

range - offer numerous advantages with fewer

are generally not very effective on spores and

limitations.

require significantly longer contact times. Chlorine-based products can take up to 30

The key requirement from any disinfectant in healthcare settings is efficacy - to prevent the

minutes. Aside from any productivity issues,

introduction of potentially harmful pathogens

chlorine-based products are only effective while

and infections. Problem pathogens, such as

wet which means efficacy will be lost if they dry

Norovirus and rhinovirus, might not be killed

within the specified contact time. Many AHP

by conventional disinfectants. Contact times

products disinfect as they dry which, with their

must be realistically short so that pathogens

shorter contact time, removes this limitation. Products containing AHP offer additional

are killed before the surface dries. Disinfectants with long contact times may require

benefits that simplify day-to-day cleaning

reapplication to ensure pathogens are killed.

operations. With more cleaning taking place

Disinfectants containing AHP are highly

while patients are present, processes must

effective against a wide range of viruses,

be safe and efficient, so as not to create an

spores, yeasts, and fungi found in healthcare,

unpleasant environment or put patients at risk. AHP degrades to oxygen and water alone

including C. diff, MRSA, Norovirus, E. coli, and Pseudomonas aeruginosa. This broad-

shortly after use which helps make formulations

spectrum efficacy has been tested to the

containing it safer to use. Chlorine-based

latest EN standards. This simplifies cleaning

products are suspected of aggravating asthma

processes because just one product is

and other respiratory problems, and forming

needed. Using numerous alternative products

chlorine compounds in the atmosphere. This is

to achieve the same level of performance

one of the reasons why these disinfectants are

adds complexity.

being replaced by alternative products. Many AHP-based formulations have no safety

Products with AHP have been tested and shown to kill viruses such as Norovirus in up to

classification whereas chlorine-based products

30 seconds and the most persistent spores such

usually carry a hazard symbol.

as C. diff in one minute. Traditional products

WWW.DIVERSEY.COM

DONâ&#x20AC;&#x2122;T MISS THE UKâ&#x20AC;&#x2122;S LARGEST CLEANING & HYGIENE EVENT Reserve your stand now for the best rates and best location at THE CLEANING SHOW 2019. The popular exhibition is the largest cleaning event in the UK and attracts many exhibitors and visitors from overseas. With over 10,000

professionals regularly registering to attend this biennial industry gathering, this is an opportunity to launch new products, meet a wide range Organised by

Supported by

In partnership with British Cleaning Council

of buyers face-to-face, build your prospect databases and generate media exposure.

The Voice of the Cleaning Industry

CALL US ON: 01737 855086

WWW.CLEANINGSHOW.CO.UK/LONDON WWW.CLEANINGMAG.COM

@TheCleaningShow

CleaningShow

JUNE 2018 31

C&M

HEALTHCARE

Good hand hygiene helps infection prevention IN Europe, over four million people get a

help in removing common contact points, which

healthcare-associated infection every year, and

are breeding grounds for bacteria. Their use

around 37,000 die as a result of the infection.* A

maximises infection control by preventing cross-

healthcare-associated infection is an infection

contamination between users. Brightwell Dispensers provides solutions

that develops during medical care or treatment, or from contact in a healthcare setting.

that help remove these contact points.

Compliance with good hand hygiene is therefore

The latest addition to its soap and paper

of vital importance to prevent these infections.

dispensers is the Modular Touch Free Soap Dispenser. This dispenses soap without the

Healthcare professionals are under pressure to reduce the spread of infections. There

user needing to touch the dispenser. This

are many causes of healthcare-associated

removes contact with frequently touched

infections and you cannot stop them all.

objects where bacteria can transfer. Hand washing is counter-productive

However, a good number are preventable.

when we don’t dry our hands as damp skin

Hands are one of the most common ways of transmitting healthcare-associated illness. This

spreads bacteria. In places where people are

is by direct contact, unwashed hands, and by

vulnerable to infection, hand drying is integral to preventing the spread of germs. For hand

touching commonly touched objects such as doorknobs. Germs are everywhere and transfer

healthcare-associated infections, it is one of the

drying, Brightwell Dispensers also offers the

from object to person, and person to person.

most important. It is simple and inexpensive.

Modular Autocut Dispenser. The Autocut is an alternative to the standard paper dispenser

Evidence shows that hands play a major role in

How touch free solutions help encourage hand hygiene

as users can dispense paper towels without

prevents the spread of healthcare-associated

In public environments, any object that is

www.brightwell.co.uk

infections. One of the main ways to combat

touched regularly is a hot spot for germs and

this and reduce infections is the most simple

bacteria. As healthcare environments encourage

*www.gov.uk/government/publications/

- by making sure your hands are clean. While

the highest hygiene, touch free product solutions

healthcare-associated-infections-hcai-point-

handwashing is not the only way to reduce

are becoming popular. Touch free dispensers

prevalence-survey-england

spreading bacteria and cross contamination. Practising good hand hygiene significantly

touching the dispenser.

Effective healthcare cleaning THE sheer size of some healthcare estates

aside from using your hands to open doors, the

and shower areas, granite, linoleum, and areas

can seem an overwhelming task for cleaning

second most used surface we all encounter is the

of concrete that require cleaning. Time and cost

professionals, and coupled with the fact that

floor. A bed being rushed from the ambulance

come into focus when you consider you may

certain areas have their own individual and

through A&E may well have a badly injured

need a vacuum cleaner for the staff room, then

specific cleaning requirements makes using the

patient losing blood onto the floor. And while

a scrubber drier for the wards, then a steam

right tools for the job of paramount importance.

I’m sure someone would rush out with a mop

cleaner for the kitchen area.

and bucket to wipe it away, that may not always

Cross continued: “Costs can be reduced by

“Regardless of your environment, whether you

be enough and the cleanliness of the floors can

working with a supplier such as Vaclensa which is

are cleaning the changing room of a fashion

affect patients returning from surgery.”

essentially a ‘one-stop shop’ for all your products,

Daniel Cross, marketing lead at Vaclensa, said:

retail store or a corridor in a hotel, we all want

Daniel Cross, who was recently invited to deliver

service and training. Vaclensa is currently an

to achieve the best possible result. But when it

a talk on effective cleaning within healthcare

approved framework supplier for the NHS and

comes to an environment such as a hospital, you

environments at the IHEEM Healthcare Estates

offers products in every category, ensuring

are cleaning to prevent the spread of infection

exhibition in Manchester, said: “Just because a

your environment, privately owned facilities,

and bacteria, as well as for aesthetics. The use

floor is nice and shiny and has been buffed and

internal team, or contract cleaning team are

of hand sanitiser by staff and visitors as they

polished doesn’t mean it’s clean.”

fully equipment with the tools and training to

enter and leave a ward has had a huge impact on reducing healthcare associated infections but 32 JUNE 2018

Within almost every building there is a mixture of floor types. Carpeted areas, tiled bathroom

successfully complete the cleaning tasks at hand.” WWW.VACLENSA.COM WWW.CLEANINGMAG.COM

Specialist in high level cleaning equipment;

19-21 JUNE

VISIT OUR STAND

S850

External Window Cleaning Internal Window Cleaning High Pressure Cleaning High Reach Gutter Cleaning High Level Internal Dusting High Reach Soft Washing and much more...

For more information contact us on; T: +44 (0)1626 830830 E: sales@streamline.systems W: www.streamline.systems

C&M

SPECIAL REPORT

Research highlights an alternative to chemical cleaning A recent study published by Norway’s University of Bergen has found that regular exposure to cleaning products significantly affects lung function. The study of 6000 people is the first long-term research into the effects of cleaning chemical use. Steve Courtney, product specialist for Robert Scott’s Toucan Eco disinfecting and cleaning system, reports. ADULTS in the study, published in the American

while also providing a cost-effective and more

600ml spray bottles. The system includes a

Thoracic Society’s American Journal of

environmentally sustainable cleaning alternative.

generator, 10 litre tank, brine salt dispenser,

Respiratory and Critical Care Medicine, were

It’s no secret that our industry is experiencing

discharge tap, and shelf.

followed for more than 20 years. Their lung

a green revolution, with new products and

function was measured by looking at how

materials coming to market designed to reduce

use in medium to larger facilities where on-

much air people could forcibly breath out - the

plastic waste and lessen the impact on the

site generation of disinfectant and cleaner

amount declined more over the years in women

environment. We also need to address the

solution offers greater cost, environmental and

who cleaned at home (4.3 ml per year) and

public’s growing concerns around the use of

operational benefits to facilities management

women who worked as cleaning operatives (7.1

harsh chemicals in cleaning, which will only

and their clients. It is supplied with a

ml per year).

be increased by this evidence-based research

programmable generator, 25 litre tank, brine

being into the long-term effects of chemical use.

salt dispenser, container, and discharge tap.

membranes that line the airways of the lungs,

So, how does it work?

The kit includes a worktop activation unit, 1 litre

causing long-term damage. The effects were

The Toucan Eco system uses electrochemical

container, measuring spoon, mixing rod, spray

also found to be more severe among women

activation (ECA) technology - the most effective,

bottle, and some salt to get you started.

than men. Professor Cecile Svanes, who led the

money-saving and environmentally-friendly

research, said: “We feared that such chemicals,

disinfectant and cleaning alternative to

What are the benefits of Toucan Eco?

by steadily causing a little damage to the

synthetic chemicals currently on the market.

Think of Toucan Eco as a multi-purpose

The authors suggest the chemicals in

Toucan Eco III is designed for small facilities.

cleaning products irritate the mucous

airways day after day, year after year, might

It has only two components - water (straight

accelerate the rate of lung function decline that

from the tap) and table salt (sodium chloride),

occurs with age.”

which is dissolved in the water. The components

In light of the research, the cleaning industry

Toucan Eco Active Plus is designed for

disinfectant and cleaner suitable for the vast majority of your daily applications. The solution is great for use in busy

are activated using a form of electrolysis whereby

environments which demand a quick, effective

needs to think seriously about sustainable

a small electrical current is applied to the

cleaning regime such as schools, offices, hotels,

alternatives that are less harmful to the health

solution using a specialised electrolysis cell. This

restaurants, and clinics, but especially where

of end users and the wider environment.

produces hypochlorous acid, which is a powerful

green credentials are important - or where

Robert Scott’s Toucan Eco disinfecting and

and safe disinfectant, and sodium hypochlorite

harsh cleaning products aren’t suitable for the

cleaning system has been developed to offer

solution, an effective cleaning agent. Together,

environment or those using it.

customers a product that significantly reduces

they create a powerful, naturally-occurring

the use of traditional cleaning chemicals,

disinfectant, cleaner and sanitiser that’s safe,

What will it cost?

non-toxic, non-allergenic, environmentally

As well as its benefits to the environment, our

friendly, and low cost.

Toucan Eco range is designed to be a more cost-effective disinfectant and cleaning solution

The Robert Scott Toucan Eco system

for your business. While it does require a certain

Toucan is our electrochemical activation eco

amount of capital expenditure upfront, once

disinfectant and cleaning system, and it comes

installed the only consumables needed to

in two wall-mounted units depending on the

generate unlimited quantities of the solution

size of your facility. There’s also a worktop

are salt, water and minimal electricity.

model for small or domestic areas. Toucan Eco Active is ideal for small to medium-sized facilities. One single activation

ordinary table salt making around 375 litres of

will produce 10 litres of disinfectant and

cleaning solution. And the system is

cleaning solution equivalent of around 16 x 34 JUNE 2018

The cost of production of the activated salt water solution is incredibly low - around 750g of

Continued on page 36. WWW.CLEANINGMAG.COM

We have an opportunity for a

Business Development Manager Northern England & Scotland We are looking for the right person to join our sales team. This is an exciting opportunity to join our small, friendly sales team and sell our unique, premium quality ﬂoor cleaning and steam cleaning range in the north of England and Scotland. Reporting directly to the Managing Director you will have responsibility for managing and building existing accounts in your area, increasing our customer base in our key growth sectors, whilst providing an excellent customer experience.

The role will include managing our existing network of dealers and distributors in the region plus developing new ones, demonstrating our equipment to prospective clients, installing machines and training end-users plus prospecting for new business and attending trade shows.

Duplex Cleaning Machines has been a leading industry expert in the supply of commercial and industrial cleaning equipment since 1986.

In return we are offering a competitive salary plus unlimited commission based on sales achieved, fully-funded car, mobile phone, laptop and support to organize your territory and working operation to achieve the best results.

We seek a high calibre, enthusiastic and target driven individual with a proven track record who is looking to expand on a successful sales career. You will possess skills in building relationships, negotiating and inﬂuencing customer choices, in short you will be an excellent communicator at all levels and be fully commercially aware.

Our main target sectors are NHS, care homes, veterinary, education, retail but in reality, anywhere that has a ﬂoor!

The successful candidate will be based in the north of England and possess a full clean driving licence.

For an application form or an informal chat please contact Kevin Scott on 01227 771276 or kevin.scott@duplex-cleaning.com

DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT Reserve your stand now for the best rates and best location at THE CLEANING SHOW 2019. The popular exhibition is the largest cleaning event in the UK and attracts many exhibitors and visitors from overseas. With over 10,000

professionals regularly registering to attend this biennial industry gathering, this is an opportunity to launch new products, meet a wide range Organised by

Supported by

In partnership with British Cleaning Council

of buyers face-to-face, build your prospect databases and generate media exposure.

The Voice of the Cleaning Industry

CALL US ON: 01737 855086

WWW.CLEANINGSHOW.CO.UK/LONDON

@TheCleaningShow

CleaningShow

C&M

NEW PRODUCTS

Continued from page 34.

friendly disinfectant and cleaning solution

product packaging. As a chemical alternative,

also virtually maintenance-free and requires

that can make significant contributions to

it’s not only fast-acting and economical, it is

no specialist skills to operate. Plus, with

your company’s CSR credentials and targets.

also non-harmful with a pH of between 8.2 and

no COSHH requirements or costly health

As a wider benefit to the environment, the

8.7. It’s ideal for multi-surface application and

and safety training, Toucan Eco is both a

Toucan Eco system drastically reduces plastic

works extremely well with microfibre and can

sustainable and simple choice.

waste by removing the need for chemicals and,

be used to wipe, rinse, spray, and mop.

in turn, the excess plastic waste produced by

WWW.ROBERT-SCOTT.CO.UK

Where it’s used The technology is mainstream in many industries and it’s used for general disinfecting and cleaning tasks, disinfecting drinking water, and combatting Legionella and other bacteria in water supplies. It’s even used on cut flowers and fresh foods such as salads and vegetables to prolong shelf life - it’s that safe! Research by EU accredited independent laboratories and universities has also shown it is highly effective against all types of bacteria, viruses, cysts, protozoa, algae, and spores, eliminating all forms of microorganisms in water supplies, on work surfaces, fabrics and materials. What’s even more impressive, the solution kills up to 99.999% of microorganisms, including pathogens, with a very fast contact time and virtually no regrowth. To summarise, Robert Scott’s Toucan Eco system is a cost-effective and environmentally

TORK manufacturer Essity has introduced a hygiene stand that

Extra hygiene layer for the office environment

accommodates Tork Alcohol Foam Hand Sanitiser and a box of Tork Facial Tissues. This provides staff and visitors with easy access to hygiene facilities in workplace reception areas, meeting rooms and shared office spaces. The freestanding unit forms part of a complete range of Tork workplace cleaning and hygiene systems - all of which feature in the Tork Office Web Tool. This provides facilities managers with a comprehensive web-based checklist to help them equip

each area of their building with essential cleaning and hygiene supplies. WWW.TORK.CO.UK

36 JUNE 2018

WWW.CLEANINGMAG.COM

NEW PRODUCTS

C&M

A new patented cordless motor wiping process is

Battery powered ‘wiper’

claimed to ‘revolutionise wet wiping by hand’. The AllCleaner wipes and

EDITOR

dries coarse dirt and

Neil Nixon neilnixon@quartzltd.com 07957 71316

crumbs etc in a single operation. It comprises a

SALES DIRECTOR

rotating microfibre endless

Vanessa Van Santen-Smith Vanessavss@quartzltd.com 01737 855041

mop band with a working width of 32 centimeters (area output up to 500 m2 / h) and a brush. The machine has a 2.5 litre fresh water and waste

BUSINESS DEVELOPMENT MANAGER

water tank. Usage of the integrated chemical dosage for

Michelle Andrews michelleandrews@quartzltd.com 01737 855086

two chemicals is optional. WWW.ALLCLEAN.DE

PRODUCTION MANAGER

Carol Baird carolbaird@quartzltd.com 01923 437619

WECOVI recently established an international cooperation with Tersano, a company that has developed a cleaning system that turns mains water into stabilized ozone water. The system consists of a lotus PRO dispenser and a SAO-24 cartridge. The cartridge is a stabilisation module filtering lime and minerals out of the cold mains water. The lotus PRO dispenser filters oxygen out of the air. Electric current turns the oxygen into

Cleaning without chemicals

ozone, which is added to the stable

MANAGING DIRECTOR

Steve Diprose CEO

Paul Michael PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES

Elizabeth Barford subscriptions@quartzltd.com 01737 855028

water. The mains water has now been transformed into ozone water, available from the lotus PRO dispenser for immediate use. Cleaning with this stabilized ozone water, or SAO as it is called, is – according to Wecovi - on average 38% more powerful than cleaning with mains water and chemicals. WWW.WECOVI.COM

PUBLISHED BY

HOW often do employers of all sizes check if applicants have the

Legal to work here?

right to work here, and how fail safe are their methods? With fines of £20,000 per illegal worker or imprisonment for the employer lurking and over 8400 producers of fake documents

Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com

in Europe, it is easy for a busy recruiter to miss one fake using traditional methods.

Annual Subscriptions 12 copies per year (10 print & 12 digital) UK: 1 yr £125; 2 yrs: £224 Rest of the world: 1 yr: £174; 2 yrs: £310

A new cloud based solution from uComply provides your firm with a consistent process for ‘right to work’ and identifies the sophisticated fake documents either on its mobile or laptop system, for

less than the price of a cup of coffee per candidate. uComply contains the Home

Office’s guidance process and lists all the documents required by immigrants from

Printed by Pensord Press Ltd, Cardiff, UK

every country. WWW.UCOMPLY.CO.UK WWW.CLEANINGMAG.COM

Stefan Sosnowski and MD Kim-Marie Freeston. JUNE 2018 37

The Official Partner of the Cleaning Show

START PLANNING YOUR ADVERTISING FOR 2018 NOW

Cle an ing er of th e ial Pa rtn Th e Of fic

Sh ow

SE PT EM BE

R 20 17

The Offici al Partn er of the Clean ing Show OCTO BER 2017

PLUS: news • Industry • People s act ntr • Co • Products

PLUS: • Industry news • People

oѴѴo v om $ b ;u

• Contracts • Products

T THE SCEN S OF SUCCES trol Odour Con solutions in ht the spotlig

GREAT MAKING A ESSION FIRST IMPR ng and the Street Cleani of outdoor ce maintenan spaces >>> page 38

FACE TO FACE

@CleaningMag

PARK LIFE Neil Nixon speaks to JPC Cleaning about managing the extensive complex at Chiswick Park >>> page 26

With RPC bpi ducts Recycled Pro tery Bat and Fortis 24 & 36 >>> pages

>>> page 26

TOO BUSY TO WASH?

obm v om bmh;7 m

What can be done to make hand washing quicker and easier for healthcare staff ? >>> page 28

Cleaning & Maintenance Magazine

HYGIENE SERVICES MADE EASY Hiring pressure washing equipment has numerous benefits >>> pages 36

WW W. CL

!;m; o u v 0v1ubrঞ om -|Ĺ WWW.CLEANINGMAG.COM

EA NIN GM

AG .CO M

WWW .CLEA NINGM AG.CO 09:58 24/08/2017

p03_CM_Oct17_Editorial _Front_Cover.indd 1

Established in 1953 and always reaching the right audience

Official show magazine of

THE

CLEANING SHOW

The biggest read within the cleaning & support services sector -h; v u; o u;-1_ o u - 7b;m1; -m7 -7 ;uঞ v; b|_ vĺ Published by

For further details please contact: (-m;vv- (-m "-m|;mŊ"lb|_, Sales Manager C&M Magazine T +44 1737 855041 M +44 7944 277598 E vanessavss@quartzltd.com

b1_;ѴѴ; m7u; v, Sales Manager C&M Magazine T +44 1737 855086 E michelleandrews@quartzltd.com

WWW.CLEANINGMAG.COM

To advertise please call 01737 855086

HYGIENE SUPPLIES

C&M PRODUCTS & SERVICES DIRECTORY PRESSURE WASHER CLEANING, HOT & COLD

FOR ALL YOUR CLEANING SOLUTIONS O Hot & Cold Pressure Washer Cleaning O Hard Surface Cleaning & Restoration O * UDÉ? WL 5HPRYDO O 6 WHDP &OHDQLQJ O & KHZLQJ *XP 5HPRYDO

O + LJK /HYHO ([WHUQDO &OHDQLQJ O Fasciaâ&#x20AC;&#x2122;s and Cladding O Gutter Inspection & Cleaning6SDFH 9DF HTXLSPHQW XWLOLVHG ZKHUH SRVVLEOH WR DYRLG WKH need for working at height O Mechanical Sweeping

:H DUH 6DIH &RQWUDFWRU DSSURYHG RXU VWDÎ? DUH WUDLQHG DQG FHUWLČ´ FDWHG WR ZRUN DW KHLJKW DQG DUH DEOH WR DFFHVV XS WR PHWUHV 7HO (PDLO (QTXLULHV#UHDFWLYH FR XN 3OHDVH YLVLW RXU ZHEVLWH IRU PRUH LQIRUPDWLRQ :HEVLWH ZZZ UHDFWLYH FR XN

software / technology

Business Name for sale

CLEANING SERVICES LIMITED THE NAME ONLY FOR SALE BUSINESS ALREADY SOLD

BEST OFFER

07957 694936

Products & Services Directory To reach your potential customers advertise in C&Mâ&#x20AC;&#x2122;s new Products and Services Directory. Contact us today to discuss your requirements: Michelle Andrews 01737 855086 michelleandrews@quartzltd.com

WWW.CLEANINGMAG.COM

JUNE 2018 39

YOU CLEAN. WE’LL TAKE CARE OF EVERYTHING ELSE.

JUST ADD WATER

With JUST ADD WATER from Kärcher, floor cleaning couldn’t be more simple. For a fixed weekly cost, which includes all detergent and consumable parts plus planned service visits and a 3 year manufacturer’s warranty, JUST ADD WATER enables you to get the floor cleaner you need, not just the one you can afford – so you can focus on cleaning and we’ll take care of everything else. Every customer is unique. That’s why Kärcher offers free site surveys and demonstrations of its award-winning cleaning solutions, to ensure you get exactly the right combination of machine, brushes and detergent to suit your needs. To find out more about JUST ADD WATER from Kärcher visit www.karcher.co.uk/justaddwater and tell us about your cleaning challenges – we’d love to help.

FIXED COST CLEANING FROM KÄRCHER 3 ALL-INCLUSIVE CONSUMABLES

www.karcher.co.uk/justaddwater

SCHEDULED SERVICE VISITS

EXTENDED WARRANTY

email: cleaning@karcher.co.uk