JULY 2019
THE OFFICIAL PARTNER OF THE CLEANING SHOW
IN THIS ISSUE: Chemical Dosing Systems
In addition to cost savings, installing the right chemical dispenser can also contribute to enhancing sustainability, waste reduction and positive customer sentiment.
Chemical-Free Cleaning
With news that doctors are issuing a ‘traffic light’ health warning system on items such as cleaning chemicals, air fresheners and deodorants, C&M takes a look at chemical-free alternatives.
Laundry & Dishwashing
C&M reports on initiatives to make laundry and dishwashing operations more energy efficient and productive.
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PLUS: • Industry news • People • Contracts • Products
Chemical Dosing Systems
Chemical-Free Cleaning
Laundry & Dishwashing
In addition to cost savings, installing the right chemical dispenser can also contribute to enhancing sustainability, waste reduction and positive customer sentiment.
With news that doctors are issuing a ‘traffic light’ health warning system on items such as cleaning chemicals, air fresheners and deodorants, C&M takes a look at chemicalfree alternatives.
C&M reports on initiatives to make laundry and dishwashing operations more energy efficient and productive.
>>> page 22
>>> page 29
>>> page 24
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EDITOR’S LETTER C&M
Charity begins at home During the past month I have had several conversations and
management and staff of these businesses and associations
meetings where, amongst other things, the support of various
that they are prepared to spend their evenings and weekends
charities has been discussed - noticeably more this month than
caring for other people less fortunate than themselves.
ever before. It left me with the definite impression that, as an industry, we are very focused on the wellbeing of others, and of
The final word goes to Meg Jackson, Young Epilepsy’s
the importance of giving something back.
communications manager: “At Young Epilepsy we’re working every day to help the children we support live life to the
This month alone I have learned about the CHSA raising over
fullest, and building better futures for future generations,
£8000 for Grief Encounter, Ecocleen seeking to raise more
so we pass on huge thanks to everyone involved. We are
than £5000 for Keep Britain Tidy, Incentive FM Group raising
delighted that Pacific are once again so generously organising
money for Scotty’s Little Soldiers, Cordant Group raising money
this wonderful event. Everyone who takes part, whether that’s
for Centrepoint, and Greyland fundraising for a number of
playing their best (or worst!) round of golf, or digging deep for
charities. In addition, Richard Pallet and his team at Pacific
some of the amazing auction prizes on offer, will be making a
Support Services will be adding to the £28,000 it has already
difference to the life of a young person living with epilepsy and
raised for Young Epilepsy with its fifth Charity Golf Day on Friday
associated conditions.”
20 September at Stock Brook Manor Country Club in Billericay, Essex. Richard explained: “It is a charity close to my heart
Respect everyone – you are doing yourselves and the cleaning
and I’m always thrilled when we can help such a worthwhile
sector proud.
organisation. Young Epilepsy is a national charity that supports the 112,000 children and young people under 25 with epilepsy
Wishing you a happy, clean, tidy and healthy month ahead.
in the UK.” 24 teams of four are already confirmed for the event but there are still spaces available. Please contact: helen@pacificsupportservices.co.uk or phone 01322 554 142 if you are interested. In tough times for all UK service businesses it is inspiring to see
Neil Nixon, Editor
that people still have time for others. It is also a credit to the
Cleaning & Maintenance Magazine
@cleaningmag
WWW.CLEANINGMAG.COM
Cleaning&Maintenance
JULY 2019 5
the reality of evolution Over 3O years‘ experience in dilution technology culminate in EvoDose. Capable of diluting up to four products with no chemical carry-over, thanks to Hydro‘s patented QDV technology, EvoDose offers any combination of high or low flow dispensing for bucket or bottle filling. With a lockable cabinet system, a remote activation gun, bottle activation, AccuPro pressure regulation technology - for accurate and consistent dilution - and a brand new low pressure venturi option, EvoDose really packs a punch.
CONTENTS C&M
22 Feature: Chemical Dosing Systems In addition to cost savings, installing the right chemical dispenser can also contribute to enhancing sustainability, waste reduction and positive customer sentiment.
JULY 2019
08 15 17 18 29 32
Industry News In the news this month… Resilient strategies, product innovations and ‘missing fingers’ - highlights from the BICSc Lab on Business Resilience, ABCD celebrates 30 years with awards, AGM and lunch, Host UK Ltd t/a Host von Schrader to cease trading. People Personnel news and new appointments from across the cleaning and FM sectors. Contracts We take a look at all the latest contracts awarded across the industry.
24
Clear Impressions Sponsored feature from Grundon Waste Management.
Feature: Chemical-Free Cleaning With news that doctors are issuing a ‘traffic light’ health warning system on items such as cleaning chemicals, air fresheners and deodorants, C&M takes a look at chemical-free alternatives.
Feature: Laundry & Dishwashing C&M reports on initiatives to make laundry and dishwashing operations more energy efficient and productive. New Products An overview of some of the new products available on the market this month.
05 Editor’s Comment
16 BICSc Comment
Looking back at the past month in the cleaning sector.
A distorted image
WWW.CLEANINGMAG.COM
20 BCC Comment ‘And it’s a goodnight from him’
21 A job worth doing – a contractor’s blog. Lee Andrews reports.
JULY 2019 7
C&M INDUSTRY NEWS
Resilient strategies, product innovations and ‘missing fingers’ - highlights from the BICSc Lab on Business Resilience ON Wednesday 15 May, BICSc hosted its first
that it’s ok to let yourself be bored as this is
BICSc Lab event at the Queen Elizabeth II
often when your most creative ideas come
Centre in Westminster, London. No corner of
out. In a culture of being constantly switched
business resilience remained unexplored, with
on, Ahone showed the importance of
keynotes covering the importance of training,
switching off, by taking a breather from social
preventing accidents and the routines of
media and utilising time effectively - these
successful companies.
are the traits of the most resilient leaders a nd companies.
Chief operating officer, Neil Spencer-Cook
The event closed with Rob Shaw sharing his
demonstrated how training can enhance a company’s resilience by keeping employees
expertise on the role of cleaning in preventing
happy, motivated and productive while Darwin
slips, trips and falls in the workplace, drilling home the significance of training employees in
Clayton shared the harsh consequences of workplace accidents with a story of an
safety of the cleaning operative being put at the
not just ‘how’ to clean, but ‘why’.
employee who failed to report losing his finger
centre of many of these product developments,
The next BICSc Lab event, in association with
in a mincer at a pie factory!
with solutions to minimise heavy lifting and
Citation, takes place on 17 July in Birmingham
touching hazardous waste.
and will focus on the role of HR and health and
At lunch, attendees gathered at Rubbermaid Commercial Products’ customer open day to
Guest speaker for the day, Hanna-Maria
safety for the cleaning sector. To find out more
see demonstrations of the latest innovations in
Ahonen, explored the difference between
and book a free place visit:
cleaning. It was inspiring to see the health and
‘deep’ work and ‘shallow’ work and proved
WWW.BICS.ORG.UK/EVENTS.
ABCD celebrates 30 years with awards, AGM and lunch THE Association of Building Cleaning DSPs (ABCD) - the membership association for managers of local authority cleaning and support services and their suppliers - recently celebrated its 30th anniversary with a special celebratory event at the Houses of Parliament. The event was also used by the ABCD to announce the 2019 winners of its Cleaning Teams of the Year awards, and to hold its 2019 AGM. Jim Fitzpatrick, MP for Poplar and Limehouse, was the ABCD’s host for the day and he led an entertaining and insightful tour of the House of Commons before joining ABCD members, award finalists, award judges, and award sponsors for lunch. He also took the opportunity to speak about the value of public cleaning and the important role which the ABCD plays before helping to present the ABCD annual awards which were divided into two categories. First was the ‘ABCD 30th Anniversary Award
Kim Phillips from the ABCD, who is also a
day and for being a true champion for what we stand for as an organisation.”
for Innovations to deal with Austerity in Local
British Cleaning Council member, said: “The
Authorities’, sponsored by the British Cleaning
standard of entries this year were once again
Council, which went to Telford and Wrekin
of the highest quality and demonstrate how
Council said: “The BCC was very happy to
Council. Rotherham and Shropshire Councils
the public sector teams often go the extra mile
sponsor the ABCD’s Innovation Award as it is
were highly commended. The second award was
when it comes to cleaning our shared spaces
new ideas and fresh approaches to tackling
for the ‘ABCD Cleaning Team of the Year’ and was
and our public realm. All the winners and
the challenges of modern day public sector
sponsored by Denis Rawlins Ltd. This was won
highly commended entrants should feel very
cleaning, competitive procurement frameworks
by Nottinghamshire County Council’s mobile
proud. I would also like to thank our judges and
and deepening council cuts which drive
cleaning unit, with Shropshire County Council
sponsors for their time and support, and Jim
improvements and raise standards.”
and St Helen’s Council both highly commended.
Fitzpatrick for being a wonderful host for the
WWW.ABCDSP.ORG.UK
8 JULY 2019
Simon Hollingbery from the British Cleaning
WWW.CLEANINGMAG.COM
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C&M INDUSTRY NEWS
Obituary: Ron Tilley In 1977, Ron’s son Alan joined the
C&M is very
Ltd, Ron set to putting matters right, and
sad to report
his courses on carpet, upholstery and floor
business and, in 1980, the company began
the passing of
cleaning held at the old Victory Club near
the manufacture of chemical products at
Prochem Europe’s
Marble Arch in London on behalf of BICSc were
its premises in Kingston upon Thames.
founder and
enthusiastically received. These courses were
During the next 15 years products and
chairman, Ron
not only benefiting cleaners by empowering
formulations were developed and refined
Tilley, at the age of 88 years. A man of
them to do their jobs better and enjoy a
to meet the growing demand from its now
abundant charisma and wit, Ron built a
better living, but proved highly formative in
extensive distributor network. In 1995,
highly successful career in the cleaning
developing a presentation technique for Ron
the company relocated to larger premises
sector and with it, a company that was to
that was in itself a winning formula. Many
in Chessington where space became
go on to become one of the most innovative
years later, in 1998, Ron was to receive the first
available for manufacturing expansion,
solution developers and a leading light in
Lifetime Achievement Award to be presented
storage, laboratory product development,
the training of the cleaning professional.
by the NCCA in recognition of ‘outstanding
and equipment sales and service. The
services to the carpet cleaning industry’.
new building also perfectly provided for
When Ron joined Servicemaster in 1959, the carpet cleaning industry barely existed.
Prochem (the new found abbreviation for
a dedicated two-storey training facility
Shampoo crystallisation was the new
the company name) started up a technical
which has subsequently seen thousands of
technology - there was no such thing as a soil
help line and carpet manufacturers soon
trainees attend Prochem courses in a period
extractor, and no training was available. As
came to Prochem for cleaning advice.
of over 20 years.
a result of a back injury in 1962, Ron could
A man with a keen eye on the interests
Ron remained active at Prochem,
no longer continue as a carpet cleaning
and needs of the cleaner, Ron also set
continuing to train carpet, upholstery and
operative and a new position of trainer was
to work establishing associations with
floor cleaners well into his seventies.
found within the company.
manufacturers to import hot water
Under the auspices of his newly-formed Professional Chemical & Equipment Company
The team at C&M sends its sincere
extraction equipment from the USA where
condolences to Alan, Peta and all Ron’s
the innovation had started.
family, friends and colleagues.
Host UK Ltd t/a Host von Schrader to cease trading THE news desk of C&M has recently received
equipment and product for us to remain solvent.
the following statement from the directors
Therefore, after seeking legal advice, we have had
of Host UK Ltd concerning the closure of
no option but to cease trading despite having a
reports that a new company has been set up
the business:
full and profitable order book. We are working
- MIWEST Services Ltd - to service and repair
hard with our American colleagues to resolve
the many Host and von Schrader machines
of Host UK Ltd t/a Host von Schrader, have to
the situation, and in the interim, all enquiries
in the market. MIWEST opened its doors on
announce the closure of the business. Our USA
should be directed to our parent company or
1 July at 6 Windle Court, Clayfield Industrial
parent company, Racine Industries, has over
the liquidators. All of us at Host von Schrader
Estate, Neston, CH64 3UH and Mike can be
the past few months experienced severe trading
here in the UK are desperately sorry that we have
contacted at: mikee@miwest.co.uk.
difficulties and, as a consequence, has been
had to take this action but, given the current
unable to supply the UK market with enough
circumstances in the USA market, we have been
“It is with great sadness that we, the directors
unable to legally take any other course of action.” Since receiving this news Mike Egerton
The team at C&M wish Mike Egerton and his team the best for the future.
CHSA members and guests raise over £8000 for Grief Encounter MEMBERS and sponsors of the Cleaning &
year to pay for a residential retreat for up to 30
Hygiene Suppliers Association (CHSA), together
bereaved children. Thanks to the generosity of
with their guests, raised over £8000 at the
our members and their guests we are now well
association’s annual gala ball for the chairman’s
on the way.”
charity, Grief Encounter. Grief Encounter
David Garcia, vice president of the CHSA and
typical hard work and creativity made this evening another special and memorable event.
supports bereaved children and their families to
the driving force behind the gala ball, said: “The
Putting something back is at the heart of our
help alleviate the pain caused by the death of
gala ball is always a highlight event, bringing
ethos. A huge thank you to all our members and
someone close.
together some of our members and their guests.
guests who contributed on the night and to our
A particular mention must go to Linda Belcher
sponsors who made the whole event possible.”
who runs our secretariat so brilliantly. Linda’s
WWW.CHSA.CO.UK
Chairman of the CHSA, Stephen Harrison, said: “We set the goal of raising £10,000 this 10 JULY 2019
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C&M INDUSTRY NEWS
Swinging into charity action PACIFIC Support Services is proud of its
Meg Jackson, Young Epilepsy’s
Pacific Support Services’ fifth golf day has
achievements is supporting charity, Young
communications manager, said: “At Young
already attracted 24 teams of four but there
Epilepsy. Over the past few years it has hit its
Epilepsy we’re working every day to help the
are still spaces available. An evening function
£28,000 target and is heading for an even better
children we support live life to the fullest, and
follows the day of sport including a comedian,
performance during its fifth Charity Golf Day
building better futures for future generations, so
three-course meal, presentations, and a charity
on Friday 20 September at Stock Brook Manor
we pass on huge thanks to everyone involved.
auction. Donated prizes include a signed
Country Club in Billericay, Essex.
We are delighted that Pacific are once again
Jordan Pickford photograph courtesy of Everton
so generously organising this wonderful event.
FC, a Brigit Bakery afternoon tea bus tour,
Services’ managing director, Richard Pallett, said:
Everyone who takes part, whether that’s playing
Lingfield Park racecourse tickets and
“It is a charity close to my heart and I’m always
their best (or worst!) round of golf, or digging
much more.
thrilled when we can help such a worthwhile
deep for some of the amazing auction prizes
organisation. Young Epilepsy is a national charity
on offer, will be making a difference to the life
helen@pacificsupportservices.co.uk or phone
that supports the 112,000 children and young
of a young person living with epilepsy and
01322 554 142.
people under 25 with epilepsy in the UK.”
associated conditions.”
WWW.PACIFICSUPPORTSERVICES.CO.UK
Based in Bexley, Kent, Pacific Support
If you would like to take part, please contact
Green Hills Cleaning wins £5000 of Nilfisk equipment WILTSHIRE-based Green Hills Cleaning Ltd has
seeing it promoted on Facebook. We then
won Nilfisk’s ‘cleaning cupboard’ of equipment
visited the Cleaning Show in March dreaming
worth £5000. The cleaning equipment haul is
about what we would like to buy. We even
all battery operated, comprising the VP600 tub
went ‘window shopping’ on the Nilfisk stand
vacuum, the GD5 battery backpack, the SC250
not thinking for one minute we would be lucky
micro scrubber, and the larger pedestrian
enough to win. Owning battery operated,
scrubber dryer, SC400.
cordless equipment that will improve productivity and safety has been a long-term
The winning company owner, Les Bedford, said: “My Wife and I founded Green Hills in
aim of ours. To be able to do this now with
2010. Primarily a domestic services provider,
a quality brand like Nilfisk really is a dream
we always intended to take the business into
come true. The Nilfisk team were also excellent
the commercial sector, but the cost of the
throughout - Stuart Costigan presented us with
equipment held us back. This win could not
the equipment and showed us how to operate it for best results. A huge thank you to Nilfisk
have come at a better time, it really allows us to take the business to the next level with
for purpose. It was quite ironic really because
for such a professional initiative.”
quality, hardwearing machinery that is really fit
we had entered the competition online after
WWW.NILFISK.CO.UK
Northwood adds new strand to distributor support DISTRIBUTORS of away-from-home (AfH) washroom hygiene products are enjoying
integrated groups in the industry. Northwood’s Training Academy has so far
to learn more about the Leonardo brand, the training included a session on cost-in-use
access to a new training academy designed to
been attended by over 100 delegates from
calculations, highlighting the competitiveness
help them sell their products to the end user,
across the UK representing distributors of all
of the line. It was also interesting to visit
delivered by Northwood Hygiene Products.
sizes, including Bidfood, Cherwell, Harlech
Northwood’s headquarters, to see its
Foodservice, and DEB Disposables. DEB
manufacturing operation in action, meet its
was launched this spring to inspire and support
Disposables sales manager, Neil Cartwright,
senior management team and learn more
distributors in the sale of its popular dispenser
said: “The course was well worth the investment
about the way in which the company has
brand. Comprising a brand overview and in-
of my time. As well as providing an opportunity
evolved over the last 45 years. Without a doubt,
Northwood’s Leonardo Training Academy
depth insight into the features and benefits of
the Training Academy will help me to convey
each product within the range, Northwood’s
the benefits of Leonardo - and Northwood - to
Leonardo Training Academy takes place at the
my customers.” Northwood’s marketing manager, Paul
company’s Telford headquarters.
Mulready, said: “Strong customer service is as
The informal event also incorporates a factory
important to Northwood as the manufacture of
tour and the opportunity to meet Northwood’s HQ team, allowing delegates to appreciate the size and capabilities of the company and to learn more about the benefits of working with the 45 year old family firm, one of the few vertically 12 JULY 2019
Delegates at Northwood’s recent Leonardo Training Academy: From left to right, Stephen Griffiths (Harlech), James Hooking (Harlech), Neil Cartwright (DEB Disposables), Ceri Brown (Harlech Foods), and Chris Dickens (Northwood).
excellent products, and the Leonardo Training Academy is just one way in which we support our distributors.” WWW.NORTHWOOD.CO.UK WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
Real Living Wage award win AT the recent annual Living Wage Champion Awards, Facilicom UK was recognised for its role in tackling in-work poverty and improving the wellbeing of its lower paid employees. It was acknowledged for putting in place measures to tackle insecurity and under-employment, as well as low pay, and offering policies to improve job security and work-life balance alongside the real Living Wage. Facilicom UK was awarded the ‘Beyond the Living Wage Champion Award’ for its long-term commitment to employee wellbeing and paying
to have been given this award as we are
adversely affect their work performance,
a fair wage. The firm is not only a Living Wage
passionate about ensuring our colleagues
health and wellbeing. By creating a positive
supplier, but is also a founding member of
receive fair pay. We believe that people who
workforce, our clients receive a much better
the Living Wage Service Provider Recognition
are willing to work hard for their wages should
service and our colleagues are more motivated
Scheme. It was one of the first three national
be rewarded sufficiently - so that they can live,
and committed.”
contract cleaning providers to sign up to the
enjoy life and support their families. That’s why
scheme and, today, remains part of the Service
we are strong supporters of the Living Wage
Wage Foundation, said: “Congratulations to
Providers Leadership Group. Facilicom’s
movement. In addition, we are committed
Facilicom UK for winning a Beyond the Living
security business, Trigion, was also the first
to protecting our colleagues’ wellbeing, and
Wage Award. Facilicom has always gone above
national security provider to sign up to the
firmly believe that ‘happy people make happy
and beyond to live out the values of the Living
scheme back in 2013.
people’. This is why every staff member has 24/7
Wage movement, prioritising the wellbeing of its
access to an ‘employee assistance programme’
employees and promoting it across the industry.”
where they can discuss any issues that might
WWW.FACILICOM.CO.UK
Jan Hein Hemke, managing director of Facilicom UK, said: “We are extremely proud
Katherine Chapman, director of the Living
Problem solved At Prochem, we supply innovative, effective cleaning solutions and equipment for carpets, upholstery and floors to professional users. We also provide comprehensive, industry recognised training for new entrants to the industry and experienced contractors alike. So whatever products, equipment, skills and knowledge you need, get in touch with us and we’ll solve your problem.
020 8974 1515
WWW.CLEANINGMAG.COM
sales@prochem.co.uk
www.prochem.co.uk
JULY 2019 13
C&M INDUSTRY NEWS
Keep Britain Tidy selected as Ecocleen charity ECOCLEEN has selected Keep Britain Tidy as
the Henley Royal Regatta. The company’s staff
its corporate charity for the next 12 months.
will also be involved in the clean-up and litter
The company will raise awareness of the
picking following the annual rowing event.
charity’s campaign to reduce litter, improve
Jean-Henri Beukes continued: “There was
Greyland sponsors Nine Peaks Challenge in aid of charities AT over 4000 feet each, the combined heights of the nine peaks is actually higher than Everest,
local places and prevent waste as well as raise
overwhelming support within the business
the world’s highest mountain! However you
more than £5000.
to choose a charity that is committed
add it up, it’s still a huge challenge for climbers
to creating sustainable practices and
Martin Wardroper, Chris Wright and their main
environment, so we share common goals
eliminating unnecessary waste. We are
sponsors, which includes cleaning chemicals
and objectives with Keep Britain Tidy when
immensely proud to have the opportunity
manufacturer Greyland.
it comes to creating a cleaner, greener
to support an organisation that is inspiring
country,” said Jean-Henri Beukes, managing
people to eliminate litter and end waste
in the UK, which are all located in Scotland. Even
director of Ecocleen. “As an eco-engaged
for now and future generations. We already
in summer, those mountains can be dangerous,
business with a green heritage, we are
have some activities planned, so we will be
with weather that can change from fine to
acutely aware of our responsibility to
working hard to exceed our target of £5000
atrocious in moments. The gruelling trek is in aid
operate in a sustainable manner.”
while raising awareness of Keep Britain Tidy
of mental health care charity Mind, the Marie Curie
in everything we do.”
organisation which provides help during terminal
“Ecocleen is passionate about the
Ecocleen will undertake fundraising events
The aim is to conquer the nine highest peaks
and waste reduction initiatives throughout the
Ecocleen has set up a JustGiving page for
illness, the military charity Help for Heroes, and
year to support Keep Britain Tidy. In particular,
anyone wanting to donate valuable funds to
The Message Trust, a Christian charity for young
Ecocleen will be raising money at its customer
Keep Britain Tidy.
people in schools, prisons and communities.
and partner day that takes place in July during
WWW.ECOCLEEN.CO.UK
WWW.GREYLAND.CO.UK
OUR STANDARDS YOUR GUARANTEE
Buy from CHSA Accredited Distributors and specify CHSA Accredited Products.
‘What’s on the box is what’s in the box.’ It’s the only way to be certain you get what you pay for. Every Scheme member is audited at least once a year by the CHSA’s Independent Inspectorate. Advert generic 2019 cleaning show - 2.indd 1
14 JULY 2019
VISIT OUR WEBSITE WWW.CHSA.CO.UK FOR A FULL LIST OF OUR ACCREDITED DISTRIBUTORS AND MANUFACTURERS. CONTACT US AT SECRETARY@CHSA.CO.UK OR 0800 243919 FOR MORE INFORMATION.
29/04/2019 13:41:42
WWW.CLEANINGMAG.COM
PEOPLE C&M
Obituary: Bernard Molloy (1948-2019) In the passing of Bernard Molloy a few months
he generously gave his time to champion
shy of his 71st birthday, the cleaning industry
the city where he was born and promote
has lost one of its recent great characters.
apprenticeships; played an active part in the
A consummate networker, Bernard was a
CILT (chairing its warehouse and materials
regular face at industry events. His charming
handling forum); chaired the Northern
personality, good humour and extraordinary
England Regional Committee of the German-
industry knowledge will be greatly missed by
British Chamber of Industry & Commerce,
those lucky enough to have spent time in his
and was a business adviser to Coventry
company. He was a passionate, inspirational
Rugby Club. Bernard received many awards in his
and well-loved professional, and a role-model to a generation of young engineers. Always the diplomat, Bernard seemed
product range which grew to make up 30% of
lifetime, including being a Freeman of the
the total group turnover.
City of London, Automotive Logistician
to have his finger in several pies, and as he
In 1999, he returned to the forklift world
of the Year 2014/15 and being honoured
often fulfilled multiple briefs he would talk
to become joint group managing director of
with a Lifetime Achievement Award (The
passionately across a number of subjects with
Lansing Linde, where he increased market
Manufacturer) in 2018. Bernard volunteered
great authority. Bernard excelled in the public
share from 19.5% to 33% over five years. In
for the 2012 Olympics as a gamesmaker, and
domain, and was exemplary at putting people
2009 Bernard took over as managing director
in his younger days he was a competition level
together whom he felt could mutually benefit
of Hoppecke Industrial Batteries, installing
water skier and an advanced alpine skier.
from a meeting.
new facilities and systems that have helped
The industry will be poorer without
transform the company’s fortunes. In 2011,
Bernard. C&M sends its deepest condolences
of apprenticeships, having started out on
Bernard landed the position of global director
to his wife Ann, his family, colleagues and
that path himself. He trained as a mechanical
of Unipart Industrial Logistics, a role in which
many friends.
engineer and rose up through the ranks to
he used his considerable guile, experience and
become a general manager with BT Rolatruc
connections to help promote the brand.
Right to the end, Bernard was a champion
(now Toyota Material Handling) in the late
Parallel to his commercial engagements,
There will be a celebratory event open to all who knew Bernard to honour him and his legacy in Liverpool in the autumn. More
‘60s. In 1986 he was appointed managing
Bernard devoted considerable energy to
information will be available in due course on
director of Hako Machines UK, where he
projects that were close to his heart: he was
the Liverpool City Region LEP website.
oversaw the design and development of a new
chairman of Superport Liverpool where
WWW.LIVERPOOLLEP.ORG/EVENTS/
Lorraine Larman launches Safety Solutions LORRAINE Larman
Safety Solutions not only encompasses
top of her profession as an IOSH chartered
has launched
all workplace safety solutions at its best
member, and has a natural ability for training,
Safety Solutions, an
value, but the training is delivered by
mentoring and coaching. She believes safety
all-encompassing
Lorraine Larman herself, who is highly
is a core part of all businesses and that it has
solution to safety
respected within her field and currently sits
never been so important to protect human
in the workplace.
on the Cleaning Industry Liaising Forum
health and raise awareness to the risks of
Lorraine Larman has
for the strategy group at the HSE and has
everyone’s safety, occupational health and
spent over 20 years in
industry involvement with IOSH, the CSSA,
wellbeing to provide a safe and positive
the cleaning and FM industry where her passion
the WCEC Education Committee, bringing
workplace environment.
for educating others has created an innovative
the importance of safety to the forefront to
safety training solution for all organisations.
deliver and offer a solution. She is at the
Lorraine Larman can be contacted at: LSAFETYSOLUTIONS@OUTLOOK.COM
Sales boosted by expansion at Simply Washrooms WASHROOM services specialist, Simply
will drive sales and further support the
Washrooms. We’re delighted to welcome them
Washrooms, has improved its sales support with
company’s growth phase.
on board and look forward to the continued
four new appointments to its sales team. Jay
Stephen Bourdet, head of sales at Simply
growth of the Simply Washrooms brand in
Nicolson, Shindey Ahluwalia, Mike Merriman,
Washrooms, said: “The collective industry
their regions. They build on the experience
and Bryan Revell have joined Simply Washrooms
knowledge, technical expertise and sales
already in our team and I know our customers
focusing on working with facilities managers
experience that Jay, Shindey, Mike and Bryan
will value their expertise and knowledge when
and estate teams to improve washroom service
bring will provide our customers across
looking for the best solutions to meet their
facilities across the key commercial sectors
London and the south east with the high-
washroom service demands.”
within which it works. The new appointments
quality sales support associated with Simply
WWW.SIMPLYWASHROOMS.COM
WWW.CLEANINGMAG.COM
JULY 2019 15
C&M BICSc
A distorted image ALMOST going unnoticed by the
commonplace. The substance of the article comes from the stories of a
industry, the Financial Times
few individual cleaning operatives,
published an article recently
to the large number of languages spoken the conference offered a live multi-lingual translation so you could listen to the speakers in real time,
exposing (alleged) labour
particularly those who have
in your own language. I particularly recall a trade
exploitation in the cleaning
had negative experiences with
union representative from London who had been
sector. The feature, titled
the outsourcing sector. I am
in the UK for over five years but chose to speak
‘Foreign cleaners expose lack
amazed that not one of the 32
in Spanish. When listening to the translation
of protection in UK labour
trade bodies representing the
some of the points he raised had changed their
industry was contacted to share
meaning slightly, which shows just how easily
market’ (published 2 May), highlights some questionable treatment suffered by cleaning operatives working in the hospitality
their views on this. One of the points raised in the article is the
things can get lost in translation. Many of the problems highlighted in the article may have
sector where they struggle to manage unrealistic
language barriers experienced by foreign workers.
been avoided, or at least resolved more easily, if
workloads, work long hours and fail to secure
Many of these individuals don’t speak English and
these language barriers were removed.
even modest wages. Needless to say, this doesn’t
hence don’t fully understand their legal rights in
paint a good picture of the cleaning industry, but
the UK, exposing them to potential exploitation.
treatment of some workers, the cleaning industry
is it fair to generalise this image across the whole
From my time as an operations manager for a
can be a great place to work, offering a wider
of the sector?
large multi-national facility services organisation,
variety of job roles and career opportunities
I have experienced first-hand the difficulties
than any other sector. At the centre of it all the
900,000 workers according to recent British
that come with language barriers and trying to
cleaning operative has a vital role to play in
Cleaning Council (BCC) figures, around 29% of
communicate complex issues.
ensuring our environments are clean and safe to
The cleaning industry employs more than
which are born outside of the UK. If the Financial
Some time ago I attended a European
While there are certainly issues with the
use, one which is appreciated by the majority of
Times is to be believed, this would mean
conference in Brussels regarding ‘Best value in
employers who give their cleaning staff the same
there are around 200,000 individuals at risk of
cleaning contracts’. The majority of attendees
rights and respect as any other worker within
being mistreated. Firstly, it’s important not to
were government officials, trade unionists and
their businesses.
assume that these highlighted experiences are
trade associations from across Europe. Due
WWW.BICS.ORG.UK
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16 JULY 2019
24/07/2018 12:05
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CONTRACTS C&M
Portfolio by Churchill lands English National Ballet contract PORTFOLIO, Churchill’s high specification
and look forward to maintaining a space that
cleaning division, has secured a three-year
truly supports staff and dancers.”
contract extension with English National
Adrian Wyer, facilities manager at
Ballet (ENB). The agreement, which is due
English National Ballet, added: “English
to commence late July, will see Portfolio
National Ballet is keen to commence its
deliver general cleaning services at ENB’s new
new working partnership with Portfolio by
premises at London City Island, Canning Town,
Churchill as it moves into a new, purpose-
where the company will move this summer. In
built home. Delivery of exceptional cleaning
keeping with its aim to limit industry impact
Photo credit: Glenn Howells Architects.
services along with new methods of environmentally focused cleaning will be the
on the environment, Portfolio by Churchill will
main basis of this partnership.”
make use of the Purex cleaning system that
makers, musicians, and students. Situated
will help to raise standards without the use of
five minutes from Stratford, it will join other
industrial chemicals.
new cultural landmarks in the area, including
dedicated team of cleaning professionals who
Sadler’s Wells Theatre, London College of
are trained in concierge style service. Team
Fashion and the V&A East project.
members are developed to understand a client
English National Ballet is joined by English National Ballet School at the new site - at
Portfolio by Churchill is delivered by a
organisation’s culture and the importance of
93,000 sq. feet the site is four times the size of
Antony Law, managing director of Portfolio
current buildings and will provide a dedicated
by Churchill, said: “We’re excited to be joining
the little details that make a big difference.
space for dancers, choreographers, costume-
English National Ballet in its fantastic new build
WWW.CHURCHILLSERVICES.COM
‘Revolutionising’ theme park cleaning YET another theme park has caught on to
have visibility into staff accomplishments. We are
the benefits of Tork EasyCube data-driven
just big fans. We have found it very easy to use.
cleaning as the summer season gets underway.
Anything you can provide to make it easier for
Managers of Kentucky Kingdom and Hurricane
everyone to do what they should be doing is a
Bay in Louisville, Kentucky, are now ‘big fans’
no brainer. We don’t understand why every park
of the software which is helping them to make
isn’t using this system.” Tork EasyCube provides real-time
better-informed decisions on cleaning. The 63-
information on cleaning needs via a system of
acre park has more than 70 amusement rides
connected devices. Supervisors and cleaning
and caters for 9000-plus visitors a day during staff workflow because it’s based on which areas
operatives receive a snapshot of the current
“The system has aided our entire stocking
and what supplies are actually being used. And
situation on their tablet, smartphone or other
and maintenance process,” said senior manager
thanks to park management gaining access to
web-enabled device.
guest relations, Jessi O’Daniel. “It guides our
all daily actions from the online data, we now
WWW.TORK.CO.UK/EASYCUBE
the peak summer months.
Russell & Bromley awards national contract B38 Group, which launched its own in-house
it’s important to us that our customers enjoy
cleaning division seven months ago - B38
the best possible shopping experience, and this
Support Services - has been awarded a national
includes ensuring that our stores are presented to
contract by British footwear and handbag
the highest standards. As a national provider with
retailer, Russell & Bromley, to cover 38 of its high
experience in luxury retail, B38 Support Services
street stores across the UK.
ticked all of the boxes. We liked the fact that they had effective systems in place but were continuing
Wakefield-based B38 Support Services was awarded the four-year contract following
to innovate and grow. We also appreciated their
a competitive tender. It will provide full soft
positive, inclusive and respectful approach to all
facilities management services covering daily
members of their team.” Stephen Trott, who leads B38 Support Services,
cleaning, periodic cleaning and support at the Russell & Bromley stores, both on the shop floor
said: “We believe we secured the successful bid
and in staff breakout areas.
simply because we were the right company, able to do the right job at the right price. It’s fantastic
Rob Foster, head of retail for Russell & Bromley,
news that we have won this prestigious contract
said: “We were very impressed with the B38
and have been trusted by one of the best-known,
Support Services management team, their knowledge, enthusiasm and energy convinced
we could work with. Russell & Bromley is a quality
quality brands on the high street.”
us that they were a good cultural fit and people
brand with a long tradition of customer care and
WWW.B38GROUP.COM
WWW.CLEANINGMAG.COM
JULY 2019 17
C&M SPONSORED FEATURE
Avoiding the hazards of hazardous waste disposal It might surprise you to know that hazardous waste lurks in the most innocent of places. In a commercial environment, everyday items such as disinfectants, batteries, toner cartridges, electrical equipment, and aerosols are classed as hazardous waste and therefore require specialist disposal. Chris Edwards, technical manager at Grundon Waste Management, talks about the need to know the detail ahead of collection and how cleaning operatives and facilities teams can help. As a waste management company, we operate to an Environmental Permit, issued and regulated by the Environment Agency (EA) and that means abiding by its rules and regulations. Among these is detailed guidance about the disposal and recovery of both hazardous and non-hazardous waste. It states that
18 JULY 2019
operators are required to implement systems that include a screening step or pre-acceptance procedure, involving the provision of information and representative samples of the waste. At Grundon, we have a formal, documented pre-acceptance procedure to address these regulations, helping ensure that both we and our customers
comply with our duty of care. The key points that we need to know in writing when undertaking a pre-acceptance of your hazardous wastes are: • The type of process producing the waste. • The specific process from which the waste derives. • The quantity of waste and how it is stored. • The European Waste Code (EWC) for the waste. • Chemical analysis of the waste (or representative sample) (individual constituents and, as a minimum, their percentage compositions). • The form the waste takes (solid, liquid, sludge etc). • The hazards associated with the waste. Having this information allows our technical department to assess all the likely hazards associated with the waste and which of our facilities is suitable and permitted to accept it. WWW.CLEANINGMAG.COM
SPONSORED FEATURE C&M
It is also necessary to enable us to screen out unsuitable wastes, identify any substances within the waste that may interact with other reagents or affect the treatment process or, indeed, which may be unaffected by the treatment process. Where our hazardous waste goes Hazardous waste is transported by our fleet of specialised vehicles, all of which are 100% compliant with ADR (Carriage of Dangerous Goods) transport regulations, and taken to our fully permitted Hazardous Waste Transfer Station at Ewelme in Oxfordshire. There, our highly-qualified team of chemists and hazardous waste management specialists are experts at determining the most suitable treatment and recovery process for each type of waste. Every effort is made to push materials up the waste hierarchy, ensuring that as many different products as possible are recovered, recycled, reprocessed or sent to our Energy from Waste facility for recovery. One example of our innovative technology has been the development of our world-leading AeroPak aerosol recycling plant, setting new standards for aerosol recycling. It uses best available technology (BAT) to safely recover every component of an aerosol, so metal from the canisters is sent for recycling; liquids such as hairspray, paint and deodorant are separated for recovery or recycling; and propellant gases are collected and used by Grundon to fuel in-house operations
and generate electricity. The AeroPak can also recover tins of paint, varnishes, inks, and small gas cylinders and has achieved a world first in being able to recover the specialist gases from asthma inhalers, enabling their recycling, along with the metal containers. How you can help Information is absolutely key to helping us do our job properly. The disposal of hazardous waste is a process which must be tightly regulated and having the required information enables us to deal with it correctly. So, when you give us an outline description of the waste to be collected and we come back with more questions
and more forms to fill in, please bear with us as we are, quite rightly, playing by the rules. If you are concerned or unsure of the contents or type of hazardous waste, then simply contact our team for advice. A practical solution We appreciate that in an office complex, the volumes of hazardous waste you come across are unlikely to be as high as (for example) in a manufacturing environment. Therefore, one very convenient solution is to introduce a Grundon Haz-Box, a specially-designed 55-litre lidded plastic box which will fit neatly into a cupboard or under a desk. It can be used to store mixed hazardous wastes safely, prior to a pre-organised collection at a convenient time. For information and advice on hazardous waste disposal, please email: technical@grundon.com or call 01491 834 340. Alternatively, for more information visit: www.grundon.com/ services/hazardous-waste/
What could go wrong If items classed as hazardous waste are not correctly segregated, here are just a few examples of what can happen: • If lithium batteries come into contact with liquid - perhaps in a mixed recycling bag or a waste bin - then the battery can ignite and cause a fire. • Old or unlabelled chemicals being disposed of without authority could leak and interact with each other and potentially cause toxic fumes. For example, when mixed, a bleach and an acidic cleaner could give off chlorine. • One leaking container of an unknown substance could render a whole consignment of recycling waste as ‘contaminated’, resulting in very high disposal costs. • Part used aerosol cans still contain butane, which creates a potential fire and explosion hazard when deposited in the general or recycling waste bins. Don’t forget, most waste is compacted or handled mechanically as part of its treatment process. This could easily burst an aerosol can, releasing all its contents.
WWW.CLEANINGMAG.COM
JULY 2019 19
C&M BCC COLUMN
‘And it’s a goodnight from him’ Stan Atkins, chair of the British Cleaning Council, reports. TWO years ago, on this very page, I declared
right kind of skills are embedded across all
my first Cleaning & Maintenance column
commercial cleaning and related sectors,
as BCC chair would probably be my
barriers to upskilling and career
last. This was due to the fact I
development still remained. It’s
accessible and flexible investment stream where council members can apply for funding for one-off projects, events, sponsorship, and research without needing to guarantee
wanted to hand this section
therefore frustrating that the
of the magazine over to the
latest BCC research reveals
Of course, the money that fuels the BCC’s
BCC’s members and let them
that 40% of cleaning firms
grant programme, and the whole of the BCC
use it to highlight a specific
still don’t invest in training
itself, is derived from the profits of the Cleaning
because they believe either
Show - and in my time as chair the show has
issue which impacted their particular sector. I’m delighted
their staff are fully proficient
to say that most of our members
or that training simply isn’t a
have taken full advantage of the
high enough priority. And while
match-funding.
gone from strength to strength. A lot of this success is not only down to the support the show gets from the BCC and its membership,
option and, after this column from me, normal
the government’s continued resistance to
but also due to the great efforts that Quartz
service should be resumed.
developing a proper vocational framework
Business Media (the publisher of this magazine)
specifically for the cleaning and hygiene
has put into developing both the London and
stepping down as BCC chairman and a new
sectors isn’t helping, if a significant proportion
Manchester editions of the event.
chair will be appointed. The new chair will
of cleaning firms don’t believe skills matter,
undoubtedly will have his own ideas about the
it makes it hard to make the case for a more
staff, BCC council members and the BCC’s many
work the BCC does, its priorities, and how it
structured professional cleaning career
industry partners for their enduring assistance,
communicates with the wider cleaning, waste
pathway to policy makers.
commitment, counsel, and hard work of behalf
I say ‘should’ because this month I will be
I would also like to thank all of the BCC’s
and FM industries - including how we utilise
But less of the negatives.
of the BCC over the last two years, and I wish
this influential editorial platform. Having said
In my two years as BCC chair I am very
the next chair and deputy the very best of luck
that, I’m confident some of the issues I talked
proud of how the council has evolved and
about two years ago will still be high on the
grown. We have welcomed both new member
new chair’s agenda, especially with regards to
associations and new member representatives
me, there’s every chance you’ll find me still
the issue of skills.
on board which has helped bring new ideas
musing on the state of the industry each month
and fresh thinking to the table.
in my monthly BICSc column here in Cleaning &
As I recall I talked about how, despite there being a clear need to drive up professional
During my tenure we have overhauled the
standards across the industry - and ensure the
in the future. Finally, if you really want to hear more from
Maintenance magazine.
BCC’s grant-giving scheme, creating a more
So, until then, it’s a good night from me.
The Professional Independent Registered Trade Association for
Window Cleaning Membership offers numerous quality benefits IOSH Accredited Safety Training Safety Accredited Member (SAM) Procurement Scheme Secure online store at: https://www.windowcleaning.org.uk/ Federation of Window Cleaners Tel: 0161 432 8754 / 0161 432 9280 Email: info@f-w-c.co.uk – Web: www.f-w-c.co.uk fwc_third horiz.indd 1
20 JULY 2019
08/10/2018 09:45
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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M
The value of a good HR strategy Lee Andrews, CEO of DOC Cleaning, reports. A well-known side effect of operating
administration teams. This is an area
in an outsourced and highly labour-
where smaller companies can benefit by
intensive industry is that contract
employing an outsourced specialist to
cleaning companies face more than
help them draw up the procedures, even
their fair share of HR issues. I’m not
if they don’t subsequently pay for advice
talking here about day-to-day HR
on a case by case basis. An in-house
admin such as starters and leavers. I’m
solution can also provide more flexibility,
referring to disciplinary and grievance,
in so far as it will allow you to build what
TUPE transfer disputes, redundancy
you perceive to be the right amount of
consultation, union negotiation and, trickiest of all, employment tribunals. The difficulty,
risk into your HR decision making - a feature that can sometimes be lacking with an outsourced provider who may insist
however, is that HR
on a more defensive
expertise is a costly
approach when dealing
overhead. As generalist
with sensitive issues, so
managers, we often take
as to avoid invalidating the
the view that we know how to handle employee incidents from
indemnity insurance. An outsourced HR provider, on the
an HR angle. Yet it is easy to forget that
other hand, may offer much better
HR is rather like health and safety, in so
breadth of experience within its team
far as it can be costly when something
if you are dealing with more complex
goes wrong. So the cost-benefit decision
issues. After all, there’s no guarantee
on how to handle HR needs to be
that your in-house HR manager will
thought through very carefully and it
have experience of the less common
usually comes down to a choice between
issues. An outsourced provider will
outsourcing to a provider or investing in
also be fully up to date with both
in-house expertise. How do you ensure
legislation and case precedent and
your HR capability will respond quickly
will apply current best practice to
and with the required expertise, but
any given situation. They may also
remain manageable as an overhead cost?
provide a much needed independent
How large does your company need to
stand point in cases where HR issues
be before you stop handling HR yourself
and the personalities involved
as managers or directors and engage
can sometimes be difficult to
professional resource?
disentangle. Outsourced providers
On the one hand, in-house HR
will also give you access to on-line
management can deliver a more
training, meaning that your own
personal approach and one that is more
field management can build up
closely attuned to your company’s own
the skills needed to manage HR
HR procedures and principles. If backed
situations correctly.
up by a comprehensive HR procedures
So which route do you choose? In
manual, it can be the solution for most
my opinion the answer is not an either/
routine situations where due process
or. It is perfectly possible to adopt a
needs to be followed - correctly worded
shopping basket approach, depending
letters, notes taken in meetings and so
on your company’s size and availability
on - and where there is little likelihood
of in-house resource. Negotiate with
of dispute. The key here, however, is
your provider to tap into the particular
to have the documented procedures
expertise you require at the time you
in place to start with so they can
need it. After all, they are keen to win
also be followed by everyone in your
your business.
company, including your operations and
WWW.DOCCLEANING.CO.UK
WWW.CLEANINGMAG.COM
EDITORIAL FEATURES Each issue of C&M includes all the latest industry news stories, product announcements, plus regular columns from the British Cleaning Council, British Institute of Cleaning Science and guest contributors. AUGUST Vacuum Cleaners Manual Cleaning Systems Odour Control & Air Fresheners SEPTEMBER Street Cleaning Graffiti Removal Pressure Washers
OCTOBER
Healthcare & Hospital Hygiene Steam Cleaning CONTACT: Neil Nixon . Editor neilnixon@quartzltd.com 07957 713316 Vanessa Van Santen-Smith . Sales Director Vanessavss@quartzltd.com 01737 855041 Michelle Andrews . Business Development Manager michelleandrews@quartzltd.com 01737 855086 JULY 2019 21
C&M
CHEMICAL DOSING SYSTEMS
Chemical dispensers: delivering sustainability across all sectors The product management team at Hydro Systems explains that in addition to substantial cost savings, installing the right chemical dispenser can also contribute significantly to enhancing your sustainability, waste reduction and positive customer sentiment. WITH the growing awareness of resource
for the financial control and reduction in TCO
differential for potential customers. Research
scarcity and waste, companies are under
it provides. To further a laundry’s commitment
from Kline & Company details that 95% of
increasing pressure to analyse their operational
to the environment, managers should look for
commercial laundries look for green products
processes to focus on improving sustainability.
a system that helps save water and energy by
and services to appeal to customers. Water
As well as delivering the benefits of cost savings,
reducing rewash rates, while measuring water
scarcity from population pressures and climate
there is a need to respond to the expectation
and chemical consumed.
change are also now impacting developed
from customers that any company they do
Consistency and accuracy from automatic
countries, where previously water supply might have been taken for granted.
business with should have a responsible
dilution eliminates issues with manual
approach toward resources. This is explicit
dispensing. Chemical wastage is minimised and
in how a company deals with issues such as
dumping of potentially hazardous chemicals
systems to reduce water usage and to ensure that
waste water and the broader impact of their
in water supplies prevented, protecting a
any waste water is dealt with far more efficiently.
carbon footprint. Also, any process that involves
company’s reputation. According to the
Most advanced dosing systems are now built
chemicals has an extra dimension which directs
Dispensing Equipment Alliance (DEA), a closed
with eductors that protect against hazardous
more acute perceptions toward workforce
dispensing system can save up to 99.9% of
substances from entering the water system.
safety and that of the wider community in
waste packaging compared to ready-to-use
which the company operates.
(RTU) product packaging, which would end up
also been significant in tackling waste. Hydro’s
Companies need to implement innovative
The shift toward concentrated chemicals has
in landfills. Greenhouse gasses are also reduced
innovative EvoOne push pump chemical dosing
Moving to a more sustainable approach
as less fuel is required shipping chemicals
unit has been an industry driver, reflecting the
The decision to install a chemical dispensing
in concentrate form than with heavy RTU
move toward even higher ‘super’ concentrated
system is in itself a significant move toward a
products. As much as 90% of RTU cleaning
chemicals. Concentrated chemicals are also
more sustainable approach. Substantial gains
products is water which creates considerable
available in larger containers to lower their
in safety, operating costs and sustainability,
transport costs.
carbon footprint.
attractive trade-off for what in context may
Concentrate, then go with the flow
Waste reduced with warewash
be a significant initial capital investment. A
Dispensing systems cut out unnecessary
Warewash is also benefitting from Hydro’s latest
sophisticated chemical dispenser is essential
waste, support profitability and offer a positive
technology. The EvoWash is a powder/solid
as well as increased productivity, are the
detergent dissolver with an integrated control unit which allows programming to promote safe and economical use. A rinse saver feature prevents rinse additive waste and a descale mode allows for safe washer cleaning. The EvoRinse is the next evolution, allowing customers to extend the benefits of a full solid offering of detergent and rinse aid - which is much easier to transport, handle and store - to more of their kitchen clients. The EvoRinse has an integrated reservoir which holds the minimal amount of diluted rinse chemical to efficiently prevent any wastage. Whatever the sector, there is a chemical dispenser available to keep costs down and help reduce water, energy and chemical waste to contribute significantly to enhancing sustainability. WWW.HYDROSYSTEMSEUROPE.COM 22 JULY 2019
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GO GREEN GO ORANGE
Citra Clean Concentrate & Citra Clean Ready-to Use (Orange Squirt), created from the natural solvents present in the peel of citrus fruits. pH neutral cleaner & degreaser. Water based, biodegradable & quick splitting natural technology, for all your janitorial and industrial applications. Go Green... Go Orange T: +44 (0) 1444 244 000
E: sales@bio-productions.com W: www.bio-productions.com
60ď ”
Antibacterial
Highly absorbent
Use wet or damp
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Colour coded
C&M
CHEMICAL-FREE CLEANING
Chemical-free cleaning systems When it comes to chemical cleaning products, most of us don’t realise just how bad for the environment - and our health - they can be. With janitorial staff using products of this nature on a daily basis, as an industry we must be mindful of the increased health risks. With news that doctors are issuing a ‘traffic light’ health warning system on items such as chemical cleaning products, air fresheners and deodorants, the issue of indoor pollution and the effects it has on our health is becoming a real cause for concern. Steve Courtney, product specialist for Robert Scott’s Toucan Eco bio-cleaning system, shares his insight. AS evidence is emerging that indoor use of cleaning products can contribute to serious illnesses, scientists at The Royal College of Physicians have compiled a new study on indoor pollution. The study was put together in response to findings that volatile organic compounds (VOCs), such as formaldehyde, can not only damage health but when combined with external air pollution can create even more harmful particles. While previous warnings to avoid chemicalrich cleaning products have been criticised as premature, the scientist who led the study Professor Holgate - wants the research to result in ‘practical and useful steps that people can implement’. This includes the introduction of warning labels on harmful products, as well as red, orange and green labels to serve as a guide on the levels of harmful chemicals within a
university research departments and have shown
hypochlorite acts as a cleaning solution. When
certain product. Not only would these systems
it is highly effective against all types of bacteria
the body comes under attack from invading
warn users, but it would also encourage
and kills up to 99.999% of micro-organisms.
bacteria and viruses, the immune system
manufacturers to use less harmful components in order to achieve a green label status.
The activated solution is certified safe as a
responds by sending white blood cells, which
general disinfectant in food preparation and
produces the very same hypochlorous acid to
risk areas. It’s non-toxic, non-hazardous and
fight the infection. This technology is inspired
more sustainable solutions for our customers
non-allergenic, so there’s less risk to health,
by our very own immune system, creating the
and their end users, including products that
less health and safety training and no COSHH
same, naturally occurring and safe solution, but
offer an alternative to chemical cleaning. One of
implications. It also costs less over time. On
in a more concentrated form.
those is our bio-cleaning system, Toucan Eco.
top of that, there’s no servicing or reordering
At Robert Scott we are committed to creating
and it will contribute towards reducing your
The uses of Toucan Eco
The Toucan Eco range
business’s carbon footprint, all while reducing
The technology started to be used as a
Robert Scott’s Toucan Eco system requires
indoor air pollution.
chemical-free disinfectant in industrial applications in the 1970s. With developments
only tap water, salt and a low voltage electrical current to produce limitless disinfecting and
How does it work?
in technology, new smaller and more portable
cleaning solution. Different models are available
When a small electrical current is applied to
devices have been designed that allow the
to suit virtually any application and because
a salt and water solution, the hydrogen and
solution to be made on demand and on site.
you make it yourself, you’ll never run out. It only
oxygen in the water react with the chloride in
costs as much as the water and salt and uses
the salt to produce hypochlorous acid, and with
being used by the cleaning industry in a
about a 10th of the electricity that a household
the sodium to produce sodium hypochlorite.
growing number of workplace and domestic
kettle does, while removing the need for single
This process is known as electrochemical
applications as the eco-friendly way to clean
use plastic bottles.
activation, or ECA.
without the use of chemicals or disposal of
Stringent tests have been undertaken by EU accredited independent laboratories and 24 JULY 2019
Hypochlorous acid is a powerful, safe and naturally occurring disinfectant. Sodium
The applications are endless. And it’s now
plastic waste. WWW.ROBERT-SCOTT.CO.UK WWW.CLEANINGMAG.COM
SERVICE THROUGH INNOVATION
INTRODUCING AQUA SMART (Non Stop Cleaning) Saving water through continuous cleaning
AT A GLANCE 9The continuous filter system means that the same water can be used for up to a week.
9Save up to 1,000 litres of water a day! 9Enhanced productivity & labour saving in excess of 25%.
9Available either within the ICE R Scrub 85 NSC or as a standalone unit that can be used with any scrubber dryer.
9Savings of up to
Aqua Smart (Non-Stop Cleaning) an innovative system which recycles and filters the water used to clean floors. Please email enquiries@ice-clean.com to request a brochure.
www.ice-clean.com 02380 777 000 @Industrial-Cleaning-Equipment-Ltd @ICEcleanltd
90% on water costs associated with cleaning operations.
C&M
CHEMICAL-FREE CLEANING
Cleaning - with or without chemicals? Thomas Stuecken, chairman of OspreyDeepclean Ltd, reports. A traditional view of cleaning generally depicts the use of some type of chemical together with some labour intensive scrubbing. Disinfectants and cleaning fluids are still the ‘go to’ tool for many to kill germs and achieve the visible high standards of cleanliness that give the illusion of a thoroughly cleaned surface. But just how well do these products clean and, when used continuously, what damage do they cause to the surfaces they are used on? The alternative cleaning without chemicals - is still a relatively new, albeit popular, concept. However, with some online reports claiming that chemical free cleaning is a marketing term rather than a technical term, can a high standard of sanitation really be achieved without? Just last year an NHS Trust in the UK was criticised by the Quality Care Commission (QCC)
An American non-profit group - The
vapour. Dry steam is the ultimate modern day tool for traditional cleaning.
when inspectors found cleaning chemicals were
Environmental Working Group - conducted
not always being stored safely. The criticism
a ‘hall of shame’ study which found that
So which method is best? Cleaning with
came after an elderly patient died from drinking
of 2000 assessed cleaning products 438
chemicals or without? There will always be
cleaning fluid believing it to be orange juice.
of them contained at least one chemical
scope for chemicals within a cleaning regime
While this was an exceptional case, there is
identifiable as an asthmagen (the name given
but equal, if not superior, results can also
always a risk having cleaning chemicals present
to any substance that is causally-related to
be achieved with dry steam without any
- whether this is through a lack of training in the
the development of asthma). Health issues
detrimental effects to the user and/or the
safe handling of chemicals as illustrated in this
associated with prolonged chemical exposure
environment being cleaned. I know which gets
case or through health issues associated with
can range from a simple rash to headaches
my vote!
prolonged exposure during use.
and respiratory issues if the correct protective
WWW.OSPREYDC.COM
clothing (masks, gloves and goggles) are not supplied and used where appropriate. So what is the alternative? To be truly chemical free would be cleaning with just water. Water alone cannot compete with the hygiene standards achieve by chemicals. But when super-heated to approximately 180°C, cold clean tap water is converted from its liquid state to a gas or ‘dry steam’, powerful enough to clean, sanitise, de-grease, remove allergens and pathogens, and be used as a decontamination tool. When used in conjunction with an integrated vacuum, surfaces are also left dry and ready for immediate reuse. Dry steam is not limited to where it can be used and can (and does) clean virtually anything and in any environment, even those that are considered a ‘dry environment’ such as bakery and food production lines. There is no scope for microbial resistance with dry steam as the only component is water and it is incredibly environmentally friendly. One litre of water converts to almost 1600 litres of dry steam 26 JULY 2019
WWW.CLEANINGMAG.COM
Dissolves gum in seconds
The age-old problem of how to break down and remove gum from floors has resulted in many machines that are not fit for purpose. Introducing the i-gum, which disolves gum from surfaces at the rapid rate of just six seconds! NO WATER NEEDED The efficient heating element of the lance and the pre-diluted solution uses just the correct amount of detergent with no water required.
SAFER FOR YOU No trailing cables, hoses or surfaces covered in water, reducing the risk of slips and eliminating electrocution risks. The maneuverability and ease of use empowers the operator and lets them clean any surface covered with gum very quickly.
BETTER FOR THE ENVORNMENT There is no heat present, no dangerous fumes or harmful chemicals used when working with the i-gum. The sugar beet-based detergent is Ph neutral and environmentally friendly. Better for the planet and better for you!
0114 269 8686 | sales@killis.co.uk | www.killis.co.uk
C&M
CHEMICAL-FREE CLEANING
Chemical-free floorcare CLEANING teams can make their floorcare
which improves sustainability and reduces
operations more sustainable by adopting
the overall cost. According to Diversey,
the diamond-impregnated Twister by
used this way these pads reduce chemical
Diversey pads. These innovative pads deliver
usage by 100%, floor pad costs by 66%, and
excellent results with water alone while
weight of consumables by 98% (which also
reducing costs and maintaining hard floors
saves transport and handling) compared
in optimum condition.
with traditional products. Working without
Twister by Diversey is an innovative set of
chemicals also simplifies cleaning processes,
13 floorcare pads impregnated with billions
creates a healthier environment for cleaning
of microscopic diamonds. Pads for different
operatives and bystanders, and reduces
applications are manufactured by changing
routine machine maintenance burdens.
the size and combination of the microscopic
Twister by Diversey is ideal for daily
diamonds. This ensures the pads are
maintenance to clean and polish
less abrasive than the corresponding
unprotected stone floors. There are
conventional alternative which helps to
different pads in the range for almost every
protect the floor while giving a smoother
type of hard floor. Using just four in sequence
and improved appearance. Moreover, the
- red, white, yellow, green - on old, dull and
resulting micro-polished finish of the floor is
worn floors can rejuvenate and transform
more resistant to soiling.
floors with clean, uniform, shiny, and
The pads can be used with water alone,
polished results. The diamond impregnated
are claimed to last three times longer than
side of the pad is coloured and works as a
traditional products, and significantly reduce
wear indicator.
the need for periodic maintenance, all of
WWW.DIVERSEY.COM
28 JULY 2019
WWW.CLEANINGMAG.COM
LAUNDRY & DISHWASHING
C&M
Reducing water, energy and product consumption in laundries and kitchens ONE of the biggest current technology trends
and almost two thirds said the cleanliness of
compliance is compromised and qualitative
is the Internet of Things, the interconnection
their linen had improved.
standards can be improved.
of gadgets, devices, equipment, and software
IntelliDish and IntelliLinen both offer better
Information is automatically and
across the cloud. Diversey calls this rapidly
control over expensive equipment in exacting
instantaneously analysed so that status
emerging business platform the Internet of
business environments. They help reduce
reports and alarms are shown immediately
Clean (IoC) and it continues to introduce
time-consuming and costly rewashes by
on the dashboard. The systems can send
innovative services that support new and
ensuring the right product is used in the right
alerts to authorised recipients to enable rapid
improved ways of working across cleaning
wash programme at the right time. They work
response. This might include, for example,
and hygiene.
in conjunction with the machines, sensors and
when energy, water or detergent usage exceeds
dispensing equipment to measure and calibrate
predetermined limits. Operators can then
and on-premises laundries where the labour-,
every key aspect of the wash cycle to ensure
proactively predict and prevent unexpected
water- and energy-intensive nature of
optimal results every time.
downtime to maximise machine uptime,
Two such areas are mechanical dishwashing
operations presents numerous opportunities to
Both systems provide an interactive
performance and efficiency. Information
dashboard that is available on desktops, tablets
required to resolve issues can be provided in
and smartphones using an app or browser.
the form of video attachments and contextual
that happens in a commercial kitchen is
This provides a clear and intuitive view of
content that also acts as training material.
connected to the dishwasher. It follows that
every connected machine, even at multiple
more detail and greater control should help
locations, based on accurate and quantifiable
of an increasing array of IoC services from
operators improve results and reduce costs
information. Managers can monitor their
Diversey. More generally, the growth in the
while maintaining food hygiene and safety
equipment from any location to gain valuable,
Internet of Things shows no sign of slowing.
compliance. Diversey’s IntelliDish service
real-time insight into their operations, delivered
Some estimates suggest that there will be
enables operators to monitor their dishwashing
in easy and quick to interpret KPIs. They can
around 20 billion interconnected devices -
machines in real time to access information
see where they can reduce water and energy
even after excluding tablets and smartphones
such as the number of cycles completed,
consumption, increase chemical dosage
- in use worldwide within two years. It is no
temperatures, volumes cleaned, product levels,
accuracy and reduce re-wash levels. They can
surprise then that new applications are being
and the amount of water and energy used.
also see which machines are being under-used
introduced all the time.
or creating bottlenecks, and where hygiene
WWW.DIVERSEY.COM
improve efficiencies and reduce costs. Studies suggest around 60% of everything
Early IntelliDish adopters found that around
IntelliDish and IntelliLinen are just two
four out of five dishwashing processes used too much fill and rinse water and that most machines were 10-15% off their optimum rinse temperature. Insight like this allowed them to remodel their processes to reduce the associated wastage and costs. Diversey’s IntelliLinen service offers similar features and benefits for on-premises laundries. Operators can reduce costs, minimise rewashes and enhance results by accessing management and diagnostic tools over the IoC. They have a real-time view of energy and water consumption, chemical dosing accuracy, machine downtime and day-to-day operational costs to prevent expensive disruptions and errors within their laundries. Extensive field trials undertaken by Diversey highlighted significant benefits with IntelliLinen. Around 80% of users reported it was more reliable than their previous dispensing system WWW.CLEANINGMAG.COM
JULY 2019 29
C&M
LAUNDRY & DISHWASHING
Just chillin’ - why on-premise laundries are feeling the cold David Aveyard, operations director of Christeyns UK, discusses how ozone is helping on-premise and commercial laundry businesses improve their efficiency and wash outcomes. These benefits are most noticeably the
OZONE is currently the talk of the laundry business. The gas, with a chemical formula O3,
softer, fuller feel to the towels and linen
is used in many industries for its bleaching
and a pleasant, fresh odour that you might
action and ability to kill bacteria. It was used
associate with laundry that is hung outside. It
as early as 1906 to treat the water supply in
is, however, the ‘unseen’ benefits that are just
Paris and found today in some bottled water
as important. Ozone works best at low temperatures and
producing processes.
the cool water is less harsh on the linens, thus
Ozone is formed when oxygen comes into
prolonging life span and reducing replacement
contact with highly charged electrical energy. The pale blue-coloured gas can be created
pumps this into the washer extractor. Going
costs for customers in the long term. The
naturally, by an electrical storm or synthetically
one step further, Christeyns combines active
cooler temperatures of the wash also reduce
in a generator. When ozone gas is introduced
oxygen (Peracetic acid) together with the ozone
the amount of lint separating from the linens,
to an environment with bacteria, mould or
to create a hydroxyl radical which breaks down
which consequently ends up in the machine
any other organic material, it gives up one of
soil in the wash liquor.
systems. There are also significant benefits in
the oxygen atoms in its structure to oxidise or
New chemicals, Speed-O Wash, a detergent,
water and energy usage and process times are
and Speed-O Boost, an alkali booster, have
much shorter. The system can run on purely
been specifically developed to perform at cold
cold water and currently in Petersfield the water
in the same way. As soon as the ozonated water
temperatures. The addition of surfactants to the
temperature is down from 71 to 25 degrees.
comes into contact with the linens, it begins to
detergent ensures it is fully active throughout
Once all five machines are fully up and running
break down these contaminants so they can be
the wash process.
this will be considerably lower.
destroy that material. When it comes to laundry, ozone attacks soils
removed from the fabric by detergents.
Petersfield Linen Services based in
Already water consumption on the
To obtain the ozone, a laundry ozone
Hampshire and established in 1899 provides a
machine is down 60% and wash times for
generator replicates the naturally occurring
high quality laundry and linen hire services to
towels reduced to 37 minutes run time from
gas and then introduces a low concentration
clients across southern England. For this family
58 minutes. The reduction in process times
into the water under pressure. As the ozone
run firm with a staff of 60, offering a top quality
means that the laundry can wash up to three
molecule is unstable, it cannot be packaged
service in a sustainable manner is its number
loads extra per day when compared to a non-
and must be produced, on-demand, on site. It
one priority. Earlier in the year a Speed-O
ozone system, which represents an increase in
cleans, whitens and brightens, all without the
system was installed for use with one of its 90
productivity of 25-30%.
use of hot water, before it naturally reverts back
kilo washer extractors as a trial. Following the
to oxygen.
success of this trial, a further four machines
certainly be considered for certain types of
are now being converted. Robert James, the
laundries. Investing in technology and doing
wash process in various ways. Ozone opens
company’s managing director, said: “Although
something different helps us stay one step
the fibre structure to make it softer and
it is still early days, we are already seeing a raft
ahead. As a small independent we are not in a
fluffier. The textile thus contains less residual
of benefits.”
position to compete on some levels with larger
The ozone molecule intervenes in the
Robert James continued: “Ozone should
moisture after the washing process, so drying
operators but a system such as Speed-O puts us
times can be reduced. Ozone also boosts the
in a good place.”
performance of the laundry chemicals, which
We are confident that using ozone in
reduces the amount of chemicals required in
combination with our specifically developed
the wash process.
Speed-O chemicals can make a significant
Specialist laundry chemical manufacturer,
difference to laundries and facilities that
Christeyns, has succeeded in combining the
manage their laundry in-house. For soft, fluffy,
advantages of ozone properties with the
white linen that is hygienically clean, ozone
requirements of a commercial wash process
provides a great value for money solution
in its new Speed-O wash concept. The system
and has an overall positive impact on the
comprises a small wall-mounted box that
housekeeping task in general.
draws in oxygen and converts it into ozone then
WWW.CHRISTEYNS.COM
30 JULY 2019
WWW.CLEANINGMAG.COM
LAUNDRY & DISHWASHING
C&M
Safer, sustainable soaking system for kitchen utensils DIVERSEY’S DiveEasy soak cleaning system
because it
makes it simpler, safer and less expensive to
works at room
remove stubborn carbon deposits, grease and
temperature. It
food residues from metallic kitchen utensils
lasts for up to
with no need for scrubbing. The unique
four weeks and
formulation of the solution works at room
can be used on
temperature with cold water.
most metals used in kitchens,
Items such as heavily soiled baking trays, extraction filters, oven racks, and utensils
including
are soaked overnight in the DiveEasy tank
aluminium. The portable
containing a solution prepared with Suma Carbon Remover K21+. This softens and
tank is on wheels and
lifts grease and baked on foods without the
does not require an electrical connection.
need for scrubbing, saving time and effort
Regular cleaning with DiveEasy removes soil
and allowing kitchen staff to get on with
before it accumulates to form a stubborn
more important jobs. The soaked items are
deposit. This keeps items clean and prolongs
then washed in the kitchen’s dishwasher to
their useful life. It also promotes better hygiene
complete the cleaning process.
and food safety because organic material that can provide food for bacteria is removed.
The working solution is safe to use and is not
WWW.DIVERSEY.COM
classified. It also supports better sustainability
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JULY 2019 31
C&M
PRODUCT NEWS
Jangro sharpens up its training offering
FOR operatives working in areas where there are sharps (needles and other objects used to puncture the skin), cleaning can be extra hazardous. With the correct management, the risk of accidents can be reduced. That’s why Jangro has expanded its training programme, LMS (Learning Management Solution) with a new module dedicated to Sharps Handling. The course takes only 30 minutes to complete, and by the end of it, operatives should be able to: • Understand the nature and the scope of a workplace hazard. • Identify various risks caused by needle-stick and sharps injuries. • Understand the five-step process of risk management.
• Identify the roles and responsibilities involved with managing sharps waste. • List personal protective equipment (PPE) and other tools, and understand why they are important. WWW.JANGROLMS.NET
LEAFIELD Environmental’s Envirobank 240 litter collection and recycling bin has been refreshed for 2019 with several new standard and optional features. The bin has a patented honeycomb, enhanced double wall structure, for ultimate rigidity and durability and a dimpled surface to deter fly posting. It can house a 240 litre wheelie bin or can have sack retention for a 320 litre capacity. The front opening design, which allows emptying without lifting, has a slam shut door
Envirobank 240 bin refreshed
with four strong latch points and now comes as standard with an uprated, heavy duty, tamper proof lock. WWW.LEAFIELDRECYCLE.COM
CLARITY & Co. has undertaken a major rebranding
Clarity & Co. rebrand completed
exercise. The company was previously known as ‘Clarity - Employment for Blind People’, but to reflect the fact it is a pan-disability charity with three washroom brands - Clarity, Beco and The Soap Co. - from now on the organisation will be known as Clarity & Co. The company has also announced a new joint venture with InnuScience. It will see the social enterprise taking over the key logistical processes involved in filling, labelling
and palletising InnuScience’s back of house hand care products. The partnership will also see InnuScience leverage its reputation in the hotel and catering sector to offer Clarity & Co.’s eco-ethical brands. WWW.CLARITY.ORG.UK
32 JULY 2019
WWW.CLEANINGMAG.COM
PRODUCT NEWS
C&M
TORK manufacturer Essity is helping to improve the diner’s restaurant experience by expanding its range of Tork LinStyle tableware. New products added to the assortment are table runners, banqueting rolls, slip covers, and placemats - all of which complement Essity’s existing Tork LinStyle napkins. “Tork LinStyle napkins provide the luxurious look and feel of linen while offering all the efficiency of a single-use product,”
LinStyle ‘enhances the restaurant experience’
said UK sales manager, Jeremy Bennett. “They are significantly softer and bulkier than standard paper products while also being extra absorbent. And this helps restaurants to create a high-end experience that keeps guests coming back for more.” WWW.TORK.CO.UK/LINSTYLE
EDITOR
Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR
Vanessa Van Santen-Smith Vanessavss@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER
Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER
Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR
Steve Diprose CEO
Paul Michael PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES
Elizabeth Barford subscriptions@quartzltd.com 01737 855028
RAMON Hygiene Products is proud of its manufacturing heritage and has always known that its products offer quality, durability and value for money. It never imagined, however,
‘Heavy duty’ cleaning cloths
that customers would still be using the same cloths they purchased over 34 years ago! Margaret Hamlin from Narborough first discovered a pack of 10 ‘Premium Extra Large Stockinette Dishcloths’ when she started a new job as a science technician back in 1985. She would
go on to use these cloths on a daily basis, for all manner of tasks, over the years to come. By simply boiling and bleaching to clean and refresh, she remarkably extended the life of the same pack of cloths for over 30 years. Sooner or later, however, all good things must come to an end. Upon realisation that Margaret Hamlin was down to her last cloth, she needed to find a solution. Fortunately
PUBLISHED BY
Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com Annual Subscriptions 12 copies per year (10 print & 12 digital) UK: 1 yr £125; 2 yrs: £224 Rest of the world: 1 yr: £174; 2 yrs: £310
she still had the original Ramon branded bag which the cloths came in all those years ago. After searching for Ramon on the Internet, she could not believe her luck to find out that these cloths were in fact made on her doorstep at Ramon Hygiene’s Leicestershire factory in Thurmaston – a visit to Ramon’s offices enabled her to replenish her stock! WWW.RAMONHYGIENE.CO.UK
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ISSN: 1473 723X © Quartz Business Media, 2019 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner. Printed by Pensord Press Ltd, Cardiff, UK
JULY 2019 33
Simplification and recognisability are the two keywords at the root of this rebranding. A font with simple lines was used together with a yellow element – a lightning bolt – symbolising strength and speed, two qualities that reflect Lavorwash’s current objective: to become stronger and more innovative in the world of domestic and professional cleaning. The launch of this rebranding represents a further milestone in our growth and business development.
Cal Crutchlow Lavor major sponsor - LCR Honda Team
Lavor GB, Unit 18, Park Court, Sullivans Way, St.Helens WA9 5GZ Tel: 01744 738 079 Email: sales@lavorpro.co.uk Website: www.lavorpro.co.uk
Discover the full range at www.lavorpro.co.uk
Products & Services Directory
to advertise call 01737 855086 C and M product services.pdf 1 28/03/2019 13:33:39
COMPUTER SOFTWARE
FULLY INTEGRATED SOFTWARE
FOR CLEANING/FM CONTRACTORS
SOFTWARE / TECHNOLOGY
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SOFTWARE / TECHNOLOGY
Business Software for Janitorial Distributors
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| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk
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FEMININE HYGIENE
TIME AND ATTENDANCE
FEMININE HYGIENE BINS We offer a cloud based scalable and flexible management solution for the cleaning, security and facilities management industries.
Brimaid Ltd, Valley Mills Valley Road, Bradford BD1 4RU Tel: 01274 728837 Fax: 01274 734351 www.brimaid.co.uk
TIME & ATTENDANCE
PAYROLL & HR
JOB COSTING
SCHEDULING
QUALITY AUDITS
CUSTOM REPORTING
ANY QUESTIONS? CALL US ON 0800 048 8008 https://www.staffcheck.com
GUM REMOVAL
GUM & GRAFFITI REMOVAL
SELF CONTAINED MOBILE VAN OR TRAILER Trafalgar Cleaning Equipment
01403 273 444
Products & Services directory START PLANNING YOUR ONLINE & IN PRINT ADVERTISING
To reach your potential customers advertise in C&M’s new Products and Services Directory. Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 • Email: michelleandrews@quartzltd.com
Simplification and recognisability are the two keywords at the root of this rebranding. A font with simple lines was used together with a yellow element – a lightning bolt – symbolising strength and speed, two qualities that reflect Lavorwash’s current objective: to become stronger and more innovative in the world of domestic and professional cleaning. The launch of this rebranding represents a further milestone in our growth and business development.
Cal Crutchlow Lavor major sponsor - LCR Honda Team
Lavor GB, Unit 18, Park Court, Sullivans Way, St.Helens WA9 5GZ Tel: 01744 738 079 Email: sales@lavorpro.co.uk Website: www.lavorpro.co.uk
Discover the full range at www.lavorpro.co.uk