Golf Operations Guidelines Playbook | Riverton Country Club

Page 1

RIVERTON C

O

U

N

T

R

Y

C

L

U

B

GOLF OPERATIONS GUIDELINES

MAY 856-829-5500

|

2020

WWW.RIVERTONCC.COM


CONTENTS R C C

G O L F

03

04

05

06

07

08

09

10 02

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

H I G H L I G H T S

H O U R S

O F

S T A R T I N G

P R E

&

O P E R A T I O N S

T I M E S

P O S T

R O U N D

T R A N S P O R T A T I O N

B A G

R O O M

T A K E - O U T

S T A F F

F O O D

A D D I T I O N A L

&

B E V E R A G E


HIGHLIGHTS R C C

THE

TEE

30TH

FOR

G O L F

SHEET

FOR

THE

PLAYERS

TEE

WILL

THIS

TIME PER

TIMES

O P E R A T I O N S

OPEN

AT

WEEKENDS

BEING, TEE

ARE

G U I D E

10AM

ON

|

M A Y

2 0 2 0

THURSDAY,

APRIL

PLAY.

THE

MAXIMUM

GROUP

SIZE

IS

TWO

(2)

TIME.

REQUIRED

TO

BE

SPACED

OUT

16

MINUTES

APART.

DUE 45 IN

TO

TEE

THE

LEVEL

TIMES

PLACE

EACH

FOR

THE

ONLY

THOSE

EACH

MEMBER

SATURDAY NO

ARE

MEMBERS

DUE

MAY

FOLLOWING

AND MAX.

OF

RESTRICTIONS

ARE

WEEKEND:

FULL

GOLF

ONLY

PRIVILEGES

PLAY

ONCE

MAY

ON

PLAY.

EITHER

SUNDAY. WILL

REQUIRED

MAY

THE

DEMAND

BE

PERMITTED

FOR

CHOOSE

ALL

TO

PLAY

WALK,

TO

PLAY.

FROM

6AM

HOWEVER

TO

MUST

6PM. PAY

THE

FEE.

TO

SHOULD

THE

EARLY

EXPECT

MAINTENANCE THAT

DAY,

WITH

OR

ANTICIPATED

FIRST

DEPENDENTS

CARTS

CART

OF

YOU

AND/OR

TO

SEE

STAFF

PLEASE

MOVE

START,

SOME

OF

PERFORMING

ALLOW

OUT

PLAYERS

OF

STAFF

THE

TO

WAY.

TEEING THE

OFF

GREENS

DAILY

DUTIES.

COMPLETE

YOUR

EARLY

WE

THEIR

PATIENCE

ASK TASK

IS

APPRECIATED!

03


HOURS

OF

OPERATIONS R C C

G O L F

MONDAY:

O P E R A T I O N S

12PM

-

G U I D E

|

M A Y

2 0 2 0

6PM

TUESDAY - FRIDAY :

8AM

SATURDAYÂ - SUNDAY:

-

6PM

6:00AM

-

8 5 6 - 8 2 9 - 5 5 0 0 R I V E R T O N C C . C O M J M E N D E Z @ R I V E R T O N C C . C O M

04

6PM


STARTING R C C

G O L F

O P E R A T I O N S

TIMES

G U I D E

|

M A Y

2 0 2 0

MAXIMUM GROUPS SIZE IS TWO (2) PLAYERS. NON-GOLFERS ARE NOT PERMITTED.

ON THIS FIRST WEEKEND OF PLAY, EACH PRIMARY & SPOUSE MEMBER MAY ONLY PLAY ONCE ON EITHER SATURDAY OR SUNDAY.

STARTING TIMES ARE REQUIRED FOR ALL PLAY AND NO “WALK-UP” PLAY IS PERMITTED AT ANY TIME.

AS PER EXECUTIVE ORDER 133, TEE TIMES WILL BE SPACED IN 16 MINUTE INTERVALS.

IF A TEE TIME IS WITHIN TWO HOURS AND THERE IS AN OPENING, IT MAY BE FILLED BY A PLAYER WHO HAS ALREADY PLAYED. NO GUEST PLAY IS PERMITTED AT THIS TIME. FOR THE FIRST WEEKEND OF PLAY, ALL PLAY WILL BE LIMITED TO THOSE IN UNLIMITED GOLF CLASSIFICATIONS AND THEIR SPOUSES. NO DEPENDENT PLAY WILL BE PERMITTED AT THIS TIME.

THE USE OF A TBD PLAYER OR X HAS BEEN REMOVED AT THIS TIME.

05


PRE POST R C C

G O L F

AND

ROUNDS

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

THE RANGE AND PUTTING GREEN WILL REMAIN CLOSED AT THIS TIME.

IT IS REQUESTED YOU ARRIVE NO MORE THAN 15 MINUTES PRIOR TO YOUR STARTING TIME AND MAINTAIN PROPER SOCIAL DISTANCE AT ALL TIMES. ACCESS TO THE CLUB HOUSE AND LOCKER ROOM REMAIN UNAVAILABLE. IF YOU NEED SOMETHING FROM YOUR LOCKER, ARRANGEMENTS CAN BE MADE IN ADVANCE BY CONTACTING THE GOLF SHOP. PLAYERS ARE REQUESTED TO STAY IN THEIR VEHICLE UNTIL 10 MINUTES BEFORE THEIR TEE TIME AND MAY PROCEED TO THE 1ST TEE ONCE THE GROUP AHEAD HAS CLEARED.

FOLLOWING YOUR ROUND, WE ASK THAT NO GROUPS CONGREGATE AT THE 18TH GREEN AND YOU MOVE TO THE PARKING LOT PRIOR TO THE FOLLOWING GROUPS ARRIVAL AT THE GREEN.

NO SCORECARDS, PENCILS, TEES OR BALL MARKERS WILL BE PROVIDED.

06


TRANSPORTATION R C C

G O L F

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

ALL PLAYERS WILL BE REQUIRED TO TAKE A GOLF CART FOR ALL TEE TIMES. PLAYERS WHO WOULD PREFER TO WALK MAY PAY THE CART FEE AND DO SO. SINGLE RIDER CARTS WILL BE AVAILABLE ONLY, OTHER THAN FOR IMMEDIATE FAMILY MEMBERS, CARETAKERS, HOUSEHOLD MEMBERS, OR ROMANTIC PARTNERS. GOLF CARTS WILL BE AVAILABLE ON A FIRST COME-FIRST SERVED BASIS AND WILL BE SANITIZED BETWEEN EACH USE. DUE TO THE LIMITED FLEET SIZE, THERE MAY BE TIMES WHERE A CART IS NOT IMMEDIATELY AVAILABLE

NO CADDIES ARE PERMITTED AT THIS TIME.

07


BAG R C C

ROOM

G O L F

O P E R A T I O N S

STAFF

G U I D E

|

M A Y

2 0 2 0

WE WILL HAVE STAFF ON SITE TO HELP FACILITATE SAFE PLAY AND PREPARE GOLF CARTS FOR THOSE REQUESTING THEM.

ALL STAFF WILL BE WEARING MASKS AND GLOVES AND HAVE BEEN INSTRUCTED TO MAINTAIN 6’ OF SOCIAL DISTANCE AT ALL TIMES. THE STAFF HAS ALSO BEEN INSTRUCTED NOT TO HANDLE ANY GOLF BAGS. CLUB CLEANING WILL NOT BE OFFERED.

FOR THE TIME BEING, WE ASK THAT ALL GOLF BAGS AND PUSH CARTS BE KEPT WITH YOU FOLLOWING YOUR ROUND.

08


TAKE-OUT FOOD R C C

G O L F

&

BEVERAGE

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

AVAILABLE TUESDAY THROUGH SUNDAY CURRENT DINNER TAKE-OUT OPTIONS WILL CONTINUE UNDER THE SAME GUIDELINES, HOWEVER, PICK-UP WILL BE EXTENDED TO 7 PM. WE WILL ADD A VERY LIMITED MENU FOR ON-COURSE DELIVERY OF SEVERAL SIMPLE AND EASY TO CONSUME WHILE GOLFING ITEMS. THESE WILL BE AVAILABLE FROM 11AM - 7PM. TAKE-OUT BEVERAGE OPTIONS WILL BE EXPANDED AND AVAILABLE FOR ON-COURSE DELIVERY FROM 11AM - 7PM. LIMITED ITEMS WILL BE AVAILABLE FOR PRE-ORDER FOR TEE TIMES PRIOR TO 11AM. ON-COURSE ORDERS MAY BE MADE BY CALLING THE MAIN CLUB NUMBER.

TUESDAY - FRIDAY

CALL (856) 829-5500 & SOMEONE IN THE

OFFICE WILL ASSIST YOU.

SATURDAY - SUNDAY

YCALL (856) 829-5500 & PRESS 0 FOR

THE HOSTESS. AT ANY TIME, IF YOU'RE UNABLE TO REACH ANYONE ON THE MAIN CLUB NUMBER, PLEASE CALL OR TEXT GM JOE MENDEZ AT (610) 405-5166 WITH YOUR REQUEST & HE WILL ENSURE IT IS TAKEN CARE OF. WE WILL CONTINUE TO MODIFY & UPDATE MENUS WEEKLY & LOOK FOR NEW & EXCITING OFFERINGS TO ADD. 09


ADDITIONAL R C C

G O L F

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

THE WATER AND ICE MACHINE HAVE BEEN TURNED OFF AND WATER FOUNTAINS REMOVED FROM THE COURSE. ALL PLAYERS ARE ASKED TO BRING THEIR OWN WATER BOTTLE.

ALL RAKES, BALL WASHERS, GOLF BALL CLEANERS, DIVOT FILL BUCKETS, BENCHES AND OTHER ACCESSORIES HAVE BEEN REMOVED FROM THE COURSE AT THIS TIME. FEEL FREE TO LIFT, CLEAN AND PLACE IN ALL BUNKERS. INSERTS HAVE BEEN PLACED IN THE CUPS FOR A CONTACTFREE EXPERIENCE.WE ASK YOU DO NOT TOUCH THE FLAGSTICK OR CUP WHEN ON THE PUTTING GREEN. IN THE EVENT OF A LIGHTNING ALARM, ALL PLAYERS ARE ASKED TO PROCEED IMMEDIATELY TO YOUR CAR UNTIL ALL CLEAR.

AT THIS TIME, THE 2020 TOURNAMENT CALENDAR HAS BEEN SUSPENDED UNTIL FURTHER NOTICE.

STAFF WILL BE PRESENT ON THE COURSE TO ENSURE PROPER SOCIAL DISTANCING PROTOCOLS ARE BEING FOLLOWED AND THAT ALL PLAY IS REGISTERED IN FORETEES. WE REQUIRE AT THIS TIME THAT ALL PLAY START FROM THE 1ST TEE.

10


STAY R C C

G O L F

CONNECTED O P E R A T I O N S

@ T H E

G U I D E

R I V E R T O N

|

M A Y

2 0 2 0

C O U N T R Y

C L U B

@ R I V E R T O N C C

@ R I V E R T O N C C

@ R I V E R T O N

C O U N T R Y

C L U B

11


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