Weekday Golf Operations Guidelines Playbook | Riverton Country Club

Page 1

RIVERTON C

O

U

N

T

R

Y

C

L

U

B

WEEKDAY GOLF OPERATIONS GUIDELINES PLAYBOOK MAY 856-829-5500

|

2020

WWW.RIVERTONCC.COM


CONTENTS R C C

G O L F

03

04

O P E R A T I O N S

T H E

G U I D E

|

M A Y

2 0 2 0

P R O C E S S

G E N E R A L

C O U R S E

A C C E S S

M O N D A Y - T H U R S D A Y

05

06

07

08

09

10 02

P L A Y

G U I D E L I N E S

F R I D A Y

P A C E

B A G

P L A Y

O F

P L A Y

R O O M

T A K E - O U T

G U I D E L I N E S

S T A F F

F O O D

A D D I T I O N A L

&

B E V E R A G E


T H E R C C

G O L F

WE

WILL

ON

FRIDAY,

ALL

BE

O P E R A T I O N S

OPENING MAY

POLICIES

REVIEWED

P R O C E S S

AT

TEE

ANY

PRIOR

SHEET

FOR

OPENING

MODIFICATIONS TO

|

M A Y

2 0 2 0

MONDAY – FRIDAY

6PM.

SURROUNDING

AND

ANNOUNCED

1ST

THE

G U I D E

THE

NEXT

WEEKEND

MADE

WILL

WEEKEND

TEE

WILL

BE

BE TIMES

OPENING.

WE

REALIZE

WEEKEND ON

THE

FIRST IF

DID

NOT

LIMITED

WEEKEND

YOU

AND

DID

MEMBERS HAVE

THE

CAPACITY. WILL

NOT

BE

GET

WHO

5/5

AT

TIMES

TO

OPPORTUNITY

THOSE

GIVEN TO

WISHED

WHO

PLAY,

YOU

PLAY

TO

DO

MISSED

PRIORITY

FOUND ON MEMBER CENTRAL

FORM

TEE

MANY

NEXT

MUST

THIS SO,

OUT

BASED

THIS

WEEKEND.

COMPLETE THE

BETWEEN

5/4

AT

7AM

7AM.

WILL

BE

HONORED

BASED

ON

ORDER

OF

FORMS

SUBMITTED. IF

WE

RECEIVE

SLOTS, TEE

A

MORE

LOTTERY

TIMES

FOR

TEE

FOR

THE

TIMES

THE

DAY

WEEKEND

THAN WILL

WILL

BE

THERE BE

ARE

TIME

HELD.

ASSIGNED

ON

TUESDAY.

THE

TEE

SHEET

WEDNESDAY,

PLEASE

WILL

MAY

OPEN

5TH AT

UNDERSTAND

CONSTANTLY CHANGE

AT

MAY

9TH &

10TH ON

10AM.

THAT

EVOLVING

ANY

FOR

THIS

AND

ENTIRE

ANY

OF

SITUATION

THESE

IS

POLICIES

COULD

TIME.

03


GENERAL COURSE R C C

DUE

TO

G O L F

MAY

CALCULATED

EACH

WEEK,

LIFT

FORETEES NUMBER

OF

A

COURTESY ADHERE

DAYS

WILL

WITHOUT

WHO

THAT

CALLING

TO

EACH

WE

YOU

CAN

YOUR

THIS

THE

HAVE

BOTH

OF

MAY

AND DO

AS

AND

TO

ON

TWO

ONE WE

TIMES

WE

LIMIT

EITHER

WILL

WHO

TEE

DAY

OF

WILL

SOON

AS

WE

THE

SATURDAY

MEMBERS,

PLAYERS THEIR

PLAY

SO.

ABILITY

FELLOW

MANUALLY.

WEEK.

SUNDAY.

BOOK

POLICY

WEEK,

PLAYING

OR

WILL

NORMAL),

DEPENDENTS.

ONLY

WEEK

2 0 2 0

WE

CONTINUE

BOOK

TIMES

ASK

ON

THAT TO

BOTH

REMOVED

NOTICE.

ALLOTMENT TIME

GOLFING

M A Y

OF

EACH

MEMBERSHIP

HAVE

TO

TO

THIS

(75%

TIMES

SATURDAY

POLICY

TIMES

AS

MONITOR

THE

DOESN'T

SUNDAY.

THOSE

ON

RESTRICTION

OR

YOU

TEE

|

SUNDAY – SATURDAY

EITHER

THIS

THE

TWO

RESTRICTED

WEEKEND,

CAN

A

G U I D E

CAPACITY

INCLUDING

ARE

EVALUATE

04

ON

MEMBER

MEMBERS

LIMITED

BOOK

EACH

THE

O P E R A T I O N S

EXTREME

MEMBERS

ACCESS

HAVE MAY

IT

THE

NO

EXCEEDED

THEIR

TWO

BOOK “DAY-OF” TEE MORE

GOLF

THAN

SHOP.

TWO

TIMES

TIMES

HOURS

IN

IN

PER

WEEK

ANY

OPEN

THE

FUTURE

TEE

BY


MONDAY-THURSDAY PLAY R C C

G O L F

GUIDELINES

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

TEE TIME AVAILABILITY MONDAY: 12PM – 6PM (NO F&B ON MONDAY) TUESDAY–THURSDAY: 8AM–6PM

TRANSPORTATION 8AM – 11AM | RIDE, WALK OR USE PERSONAL PUSH CART 11AM – 2PM |CARTS REQUIRED 2PM – 6PM | CART, WALK OR USE A PERSONAL PUSH CART MEMBERS MAY CHOOSE TO WALK DURING CART REQUIRED TIMES AND PAY THE CART FEE.

AVAILABILITY OPEN TO ALL GOLF MEMBERS, DEPENDENTS AND JUNIOR MEMBERS. GROUP SIZE LIMITED TO TWO (2), EXCEPT WHEN PLAYING WITH IMMEDIATE FAMILY MEMBERS, CARETAKERS, HOUSEHOLD MEMBERS, OR ROMANTIC PARTNERS. GROUPS OF THREE (3) OR FOUR (4) MAY ONLY BE BOOKED BY CONTACTING THE GOLF SHOP OR EMAILING KDUFFY@RIVERTONCC.COM. FEEL FREE TO BOOK THE TEE TIME YOU'D LIKE TO HOLD THAT SPOT ON THE TEE SHEET, PRIOR TO THE ADDITIONAL PLAYERS BEING ADDED. IF PLAYING AS A THREESOME OR FOURSOME, WE ASK YOU BE MINDFUL OF YOUR PACE OF PLAY, AS THERE WILL BE MANY TWOSOMES BEHIND YOU. DURING THIS INITIAL REOPENING, HOUSE MEMBERS AND GUESTS WILL BE RESTRICTED. WE WILL REEVALUATE THIS POLICY AFTER MAY 10TH. 05


FRIDAY

PLAY

GUIDELINES R C C

G O L F

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

TEE TIME AVAILABILITY 8AM – 6PM PRIMARY MEMBERS ONLY FROM 11AM–1PM

TRANSPORTATION CARTS ARE REQUIRED FOR ALL ROUNDS. MEMBERS MAY CHOOSE TO WALK DURING CART REQUIRED TIMES AND PAY THE CART FEE.

AVAILABILITY OPEN TO ALL GOLF MEMBERS, DEPENDENTS AND JUNIOR MEMBERS. GROUP SIZE LIMITED TO TWO (2), EXCEPT WHEN PLAYING WITH IMMEDIATE FAMILY MEMBERS, CARETAKERS, HOUSEHOLD MEMBERS, OR ROMANTIC PARTNERS. GROUPS OF THREE (3) OR FOUR (4) MAY ONLY BE BOOKED AFTER 3PM BY CONTACTING THE GOLF SHOP OR EMAILING KDUFFY@RIVERTONCC.COM. FEEL FREE TO BOOK THE TEE TIME YOU'D LIKE ITO HOLD THAT SPOT ON THE TEE SHEET PRIOR TO ADDITIONAL PLAYERS BEING ADDED. DURING THIS INITIAL REOPENING, HOUSE MEMBERS AND GUESTS WILL BE RESTRICTED. WE WILL REEVALUATE THIS POLICY AFTER MAY 10TH. 05


PACE

R C C

G O L F

OF

O P E R A T I O N S

PLAY

G U I D E

|

M A Y

2 0 2 0

WITH PLAY BEING PRIMARILY TWOSOMES, PACE OF PLAY IS EXPECTED TO BE SIGNIFICANTLY FASTER THAN THE NORMAL, ABOUT 3 HOURS AND 50 MINUTES. THE TARGET PACE OF PLAY FOR A TWOSOME IS 3 HOURS.

07


PRE

R C C

&

G O L F

POST

O P E R A T I O N S

ROUND

G U I D E

|

M A Y

2 0 2 0

THE RANGE AND PUTTING GREEN WILL REMAIN CLOSED AT THIS TIME.

IT IS REQUESTED THAT YOU ARRIVE NO MORE THAN 15 MINUTES PRIOR TO YOUR STARTING TIME AND MAINTAIN PROPER SOCIAL DISTANCEAT ALL TIMES.

ACCESS TO THE CLUB HOUSE AND LOCKER ROOM REMAINS UNAVAILABLE. IF YOU NEED SOMETHING FROM YOUR LOCKER, ARRANGEMENTS CAN BE MADE IN ADVANCE BY CONTACTING THE GOLF SHOP.

PLAYERS ARE REQUESTED TO STAY IN THEIR VEHICLE UNTIL 10 MINUTES BEFORE THEIR TEE TIME AND MAY PROCEED TO THE 1ST TEE ONCE THE GROUP AHEAD HAS CLEARED.

FOLLOWING YOUR ROUND, WE ASK NO GROUPS CONGREGATE AT THE 18TH GREEN AND YOU MOVE TO THE PARKING LOT PRIOR TO THE FOLLOWING GROUPS ARRIVAL AT THE GREEN.

NO SCORECARDS, PENCILS, TEES OR BALL MARKERS WILL BE PROVIDED. 07


BAG R C C

ROOM

G O L F

O P E R A T I O N S

STAFF

G U I D E

|

M A Y

2 0 2 0

WE WILL HAVE STAFF ON SITE TO HELP FACILITATE SAFE PLAY AND PREPARE GOLF CARTS FOR THOSE REQUESTING THEM.

ALL STAFF WILL BE WEARING MASKS AND GLOVES AND HAVE BEEN INSTRUCTED TO MAINTAIN 6’ OF SOCIAL DISTANCE AT ALL TIMES. THE STAFF HAS ALSO BEEN INSTRUCTED NOT TO HANDLE ANY GOLF BAGS. CLUB CLEANING WILL NOT BE OFFERED.

FOR THE TIME BEING, WE ASK THAT ALL GOLF BAGS AND PUSH CARTS BE KEPT WITH YOU FOLLOWING YOUR ROUND.

08


TAKE-OUT FOOD R C C

G O L F

&

BEVERAGE

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

AVAILABLE TUESDAY THROUGH SUNDAY CURRENT DINNER TAKE-OUT OPTIONS WILL CONTINUE UNDER THE SAME GUIDELINES, HOWEVER, PICK-UP WILL BE EXTENDED TO 7 PM. WE WILL ADD A VERY LIMITED MENU FOR ON-COURSE DELIVERY OF SEVERAL SIMPLE AND EASY TO CONSUME WHILE GOLFING ITEMS. THESE WILL BE AVAILABLE FROM 11AM - 7PM. TAKE-OUT BEVERAGE OPTIONS WILL BE EXPANDED AND AVAILABLE FOR ON-COURSE DELIVERY FROM 11AM - 7PM. LIMITED ITEMS WILL BE AVAILABLE FOR PRE-ORDER FOR TEE TIMES PRIOR TO 11AM. ON-COURSE ORDERS MAY BE MADE BY CALLING THE MAIN CLUB NUMBER.

TUESDAY - FRIDAY

CALL (856) 829-5500 & SOMEONE IN THE

OFFICE WILL ASSIST YOU.

SATURDAY - SUNDAY

YCALL (856) 829-5500 & PRESS 0 FOR

THE HOSTESS. AT ANY TIME, IF YOU'RE UNABLE TO REACH ANYONE ON THE MAIN CLUB NUMBER, PLEASE CALL OR TEXT GM JOE MENDEZ AT (610) 405-5166 WITH YOUR REQUEST & HE WILL ENSURE IT IS TAKEN CARE OF. WE WILL CONTINUE TO MODIFY & UPDATE MENUS WEEKLY & LOOK FOR NEW & EXCITING OFFERINGS TO ADD. 09


ADDITIONAL R C C

G O L F

O P E R A T I O N S

G U I D E

|

M A Y

2 0 2 0

THE WATER AND ICE MACHINE HAVE BEEN TURNED OFF AND WATER FOUNTAINS REMOVED FROM THE COURSE. ALL PLAYERS ARE ASKED TO BRING THEIR OWN WATER BOTTLE.

ALL RAKES, BALL WASHERS, GOLF BALL CLEANERS, DIVOT FILL BUCKETS, BENCHES AND OTHER ACCESSORIES HAVE BEEN REMOVED FROM THE COURSE AT THIS TIME. FEEL FREE TO LIFT, CLEAN AND PLACE IN ALL BUNKERS. INSERTS HAVE BEEN PLACED IN THE CUPS FOR A CONTACTFREE EXPERIENCE.WE ASK YOU DO NOT TOUCH THE FLAGSTICK OR CUP WHEN ON THE PUTTING GREEN. IN THE EVENT OF A LIGHTNING ALARM, ALL PLAYERS ARE ASKED TO PROCEED IMMEDIATELY TO YOUR CAR UNTIL ALL CLEAR.

AT THIS TIME, THE 2020 TOURNAMENT CALENDAR HAS BEEN SUSPENDED UNTIL FURTHER NOTICE.

STAFF WILL BE PRESENT ON THE COURSE TO ENSURE PROPER SOCIAL DISTANCING PROTOCOLS ARE BEING FOLLOWED AND THAT ALL PLAY IS REGISTERED IN FORETEES. WE REQUIRE AT THIS TIME THAT ALL PLAY START FROM THE 1ST TEE.

10


STAY R C C

G O L F

CONNECTED O P E R A T I O N S

@ T H E

G U I D E

R I V E R T O N

|

M A Y

2 0 2 0

C O U N T R Y

C L U B

@ R I V E R T O N C C

@ R I V E R T O N C C

@ R I V E R T O N

C O U N T R Y

C L U B

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