November Voice 2015 by Greater Rockford Chamber of Commerce

THRIFTY BOUTIQUE LOOKING GOOD FOR LESS PAGE 4

OSF BREAKING GROUND ON NEW CENTER PAGE 19

The Voice is online at rockfordchamber.com

RHA LAUNCHES DIGITAL INCLUSION PROGRAM FOR LOWINCOME HOUSEHOLDS November 2015 | Volume 28 | No. 11

This award isn’t about any one of us. It’s more about the community.”

Rockford Chamber’s 2015

People You Should Know

— JULIE BOSMA, RAMP By Paul Anthony Arco

Doctors. Bankers. Nonproﬁt leaders. These were just some of the leaders recognized at the Rockford Chamber of Commerce annual People You Should Know celebration. A crowd of 330, including past honorees, turned out for the chamber’s fifth-annual event, held Oct. 22 at Prairie Street Brewhouse in downtown Rockford. “There was great energy in the room,” said Einar Forsman, president & CEO of the Rockford Chamber of Commerce.

PHOTOS BY BRIAN THOMAS PHOTOGRAPHY

The 2015 People You Should Know were celebrated with a large crowd of family, friends and supporters. “This year’s group had great diversity in their backgrounds. It’s always a humble group of people who are glad to be honored by their peers. It’s a fun event for us to host.” One of this year’s 20 honorees was Julie Bosma, executive director of RAMP. Bosma moved to Rockford as a young child, left for a few years and returned after college. She has spent two decades with RAMP, a nonprofit organization that promotes an accessible society that allows participation by people with disabilities. In addition,

Bosma volunteers for other nonprofits, including Illinois Network of Centers for Independent Living, MercyRockford Health System Ambassadors and Rockford Memorial Development Foundation board. “I really like this community,” she said. “I didn’t plan on coming back, but I’ve put down roots here. I’ve purchased homes. I’ve worked for the same organization for 23 years. What makes me passionate is what we do to help people move forward. It’s about helping people overcome their Continued on page 14

The business case for trust

In October, the Rockford Housing Authority and City of Rockford launched ConnectHome to give children and families in HUDassisted housing access to highspeed Internet. The pilot program aims to accelerate broadband adoption and address barriers to access, including the costs associated with high-speed service. Three in four Americans now use broadband at home. “At RHA, we are excited to join this game-changing initiative to help connect Rockford families with lowcost broadband service at home,” said Ron Clewer, CEO at RHA. ConnectHome was launched in July 2015 in conjunction with the Obama Administration, the U.S. Department of Housing and Urban Development (HUD), nonprofits EveryoneOn and U.S. Ignite, and local and national stakeholders. Visit www.everyoneon.org/connecthome, connecthome.hud.gov or follow #ConnectHome.

MARK YOUR CALENDAR!

Healthcare Industry Update Luncheon

Nov. 18 • Radisson Conference Center SPONSORED BY For more info, see page 34

CHANGES IN PER DIEM RATES

We’ve always known trust matters; now we know share price depends on it. By Stephen M. R. Covey

Visit us online at: rockfordchamber.com ■ online registration ■ keynote speaker video clips ■ event photos ■ list of Chamber events Questions? 815-987-8100

Join the Chamber’s LinkedIn Group

Almost everywhere we turn, trust is on the decline. We find low trust in our society at large, in our institutions and in our companies. Research shows that only 51 percent of employees trust senior management, and only 28 percent believe CEOs are a credible source of information. This compels us to ask two questions. First, is there a measurable cost to low trust? Second, is there a tangible benefit to high trust? Few argue with the notion of trust. Everybody is in favor of it and nobody is against it. But at the end of the day, many CEOs don’t really believe that internal organizational trust is directly connected to their company’s bottom line. Instead, they believe that trust is merely a soft, nice-to-have, “social virtue.” An increasing number of CEOs,

however, are convinced that this socalled “soft” trust factor is, in reality, a “hard-edged economic driver.” From an abundance of research, consider just four studies: 1. A 2002 study by Watson Wyatt surveying 12,750 workers across all industries showed that high-trust organizations had a total return to shareholders (stock price plus dividends) that was 286 percent higher than low-trust organizations. 2. A 2005 study by Russell Investment Group showed that Fortune magazine’s “100 Best Companies to Work For” (in which trust comprises 60 percent of the criteria and is the “primary defining characteristic”) earned over four times the returns of the broader market over the prior seven years. 3. FranklinCovey’s Execution Continued on page 3

The IRS increased the per diem rates for business travel, effective Oct. 1, 2015. Under the high-low method, the per diem rate for all high-cost areas in the continental United States is $259 for post-Sept. 30, 2014 travel ($194 for lodging; $65 for meals and incidental expenses). For all other areas in the continental United States, the per diem rate is $172 for post-Sept. 30, 2014 travel ($120 for lodging; $52 for meals and incidental expenses). Transportation costs between places of lodging or business, and places where meals are taken; and mailing costs of filing travel vouchers and paying employersponsored charge card billings are no longer included in incidental expenses.

November 2015

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President’s Message VIEWPOINT

Chamber’s Center for Leadership Development set to launch the Rockford Leadership Alliance Einar K. Forsman

With the Rockford Chamber committing to a broader range of developing leaders in the community with its establishment of the Center for Leadership Development, the Chamber will be launching in 2016 The Rockford Leadership Alliance (RLA). The RLA will be a focused, thematic leadership development program intended to complement the Chamber’s long-established and successful Leadership Programs. The RLA’s annual focus will be oriented towards addressing critical Leadership gaps identified in the businesses we serve and in the Community at large. A 360° Review Leadership assessment at the beginning and end of the program will allow business and community entities to track progress of our Leadership depth. The Chamber’s Membership (consisting of large and small businesses, civic, trade, and social service organizations, governmental

The RLA will be a focused, thematic leadership development program intended to complement the Chamber’s longestablished and successful Leadership Programs. agencies, and educational institutions) and the Rockford Region, along with entities such as Transform Rockford, have identified Leadership Development as critical to the Region’s future. The Chamber is well-positioned to house this Leadership Development effort given its results with Lead 360, IGNITE and the Leadership Rockford Program. While the content of the Programs will be consistently themed, sessions will include facilitated discussions in peer-based groups to allow for maximum personal and professional development. Sessions are appropriate for all levels of leaders, specifically business executives (C-Suites – CEOs, CFOs, COOs, etc.) and high potential leaders (high impact, fast

track individuals with experience in roles of increasing responsibility in an organization). The first RLA Program will follow the kick off at the Chamber’s Annual Dinner on January 21, 2016, with nationally-recognized thought leader Steven Covey speaking on the first year’s theme “The Speed of Trust”. On the next day Steven Covey will lead a half-day workshop to highlight the importance of trust as well as how to use trust to achieve lasting and meaningful results in the Rockford Region. The program is called “Leading at the Speed of Trust.” This fast-paced and engaging presentation dramatically reveals TRUST as the hidden variable that will become your most leverageable tool, giving you a distinct strategic

Rockford Chamber advantage. of Commerce By framing trust in a new light, this presentation will:

1) Make the business and economic case for trust. 2) Show how the ability to generate trust is the critical leadership competency in this new, global economy. 3) Demonstrate how to master the skill of engendering trust both personally and in your organization. RLA will progress throughout the year with continued thematic, development training and workshops provided by business and educational leaders and certified trainers, all focused on supporting, reinforcing and further developing the Speed of Trust in our community. Save the date for the morning of January 22nd for this great opportunity. Watch our website and newsletters for more information. www.rockfordchamber.com

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The case for trust (continued from front page)

Quotient (xQ) tool consistently shows a strong correlation between organizational execution and trust. In a 2006 FranklinCovey study done with the Coca-Cola Retailing Research Council, top executing grocery stores had significantly higher trust levels than lower executing stores. 4. A 10-year study of hundreds of outsourcing contracts done by Warwick Business School in the U.K. demonstrated that outsourcing contracts that are managed on trust, rather than on stringent service level agreements, lead to benefits for both parties—as much as an additional 40 percent of the total value of a contract. What are the economics of trust that make these returns possible? Trust always affects two measurable outcomes—speed and cost. When trust goes down, speed goes down and cost goes up. This creates a trust tax. When trust goes up, speed goes up and cost goes down. This creates a trust

dividend. It’s that simple, that predictable. For example, Sarbanes-Oxley was passed in response to Enron, World-Com and other corporate scandals. While Sarbanes-Oxley has helped maintain trust in public markets, this has come at a substantial price. All executives subject to Sarbanes-Oxley rules know the amount of time it takes to comply with its regulations, as well as the added cost of doing so. A recent study pegged the costs of implementing Section 404 alone at $35 billion—exceeding the original SEC estimate by 28 times. Compliance regulations have become a prothesis for a lack of trust—and a slow moving and costly prosthesis at that. Clearly, Sarbanes-Oxley demonstrates the relationship between low trust, low speed and high cost. On the other hand, consider the example of Berkshire Hathaway CEO Warren Buffett in acquiring McLane Distribution—a $23 billion company—from Wal-Mart. A deal of this size involving public companies would typically take several months to complete and cost

Let your Voice be heard The Rockford Chamber of Commerce elcomes and encourages submissions for The w VOICE of the Rockford Business Community. Deadline is the 15th of the month preceding publication. Send news releases and other items of interest to the business community to: The VOICE Rockford Chamber of Commerce 308 W. State St., Ste. 190 Rockford, IL 61101

November 2015

For information about advertising contact Customer Service at 815-987-8100. The VOICE of the Rockford Business Community (USPS 784-120). ISSN number 1086-0630, is published monthly by the Rockford Chamber of Commerce, 308 W. State St., Ste. 190, Rockford, Illinois 61101. Periodicals postage paid at Rockford, Ill. POSTMASTER: Send address changes to: The VOICE of the Rockford Business Community, 308 W. State St., Ste. 190, Rockford, IL 61101.

several million dollars in due diligence. But because both parties operated with high trust, this deal was made with one two-hour meeting and a handshake. In less than a month, it was completed. Buffett wrote in his annual report: “We did no ‘due diligence.” We knew everything would be exactly as Wal-Mart said it would be—and it was.” Imagine—less than one month and no due diligence costs. High trust, high speed, low cost. Once we understand the hard, measurable economics of trust, it’s like putting on a new pair of glasses. Everywhere we look, we can see quantifiable impact. If we have a low-trust organization, we’re paying a tax. While these taxes may not conveniently show up on the income statement as “trust taxes,” they’re still there, disguised as other problems. Once we know where and what to look for, we see low-trust organizational taxes everywhere, including the following: Redundancy. Redundancy is unnecessary duplication. A costly redundancy tax is often paid in excessive organizational hierarchy, layers of management and overlapping structures designed to ensure control. Bureaucracy. Bureaucracy includes complex and cumbersome rules, regulations, policies, procedures and processes. It’s reflected in excessive paperwork, red tape, controls and approval layers. One estimate put the cost of complying with federal rules and regulations in the U.S. alone at $1.1 trillion—more than 10 percent of the GDP. Politics. Office politics divide a culture

against itself, generating behaviors such as withholding information, infighting, operating with hidden agendas, spinning, manipulating and holding meetings after meetings. These behaviors result in all kinds of wasted time, talent, energy and money. In addition, they poison company cultures, derail strategies and sabotage initiatives, relationships and careers. Disengagement. Disengagement occurs when people put in enough effort to avoid getting fired but don’t contribute their talent, creativity, energy or passion. Gallup’s research puts a price tag of $250 billion to $300 billion a year on the cost of disengagement. A primary reason for disengagement is that people feel they aren’t trusted. Gallup shows that 96 percent of engaged employees—but only 46 percent of actively disengaged employees—trust management. We have to wonder which came first, the chicken (distrust) or the egg (disengagement)? It’s a self-perpetuating cycle that gradually grinds the organization to a crippled pace. Turnover. Employee turnover represents a huge cost, and in low-trust companies, turnover is in excess of the industry standard—particularly of the people you least want to lose. Performers like to be trusted, and when they’re not, many will seek employment in places where they are. Churn. Churn is turnover among customers, suppliers, distributors and investors. It results when low-trust interactions within the company are perpetuated in relationships with external stakeholders. Studies indicated that the Continued on page 27

Dressed for success:

November 2015

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Member Profile PROFILE

Thrifty Boutique Retail Shoppe By Paul Anthony Arco It’s the personal connection with her customers that Karolyn Lund enjoys most about her business, The Thrifty Boutique Retail Shoppe, 1030 Broadway. “It’s almost like a ministry,” Lund said of the consignment store. “We’re able to help people who perhaps don’t have as much as others. We sell like-new clothing with big names, at affordable prices.” It was Lund’s aunt, Jen Juhlin, who opened the Thrifty Boutique Retail Shoppe on Broadway in 1974. When Juhlin was ready to retire, it was Lund and her husband Ron who jumped at the chance to carry on the family business. Lund, who spent 14 years as a sales clerk at Scripture Bookstore, went to work for her aunt for one year to learn the ropes and the customers, before finalizing the purchase in 1989. Not that everything has been smooth sailing. There’ve been a few tough years due to the economy. “My aunt taught me persistence,” said Lund of Juhlin, who died earlier this year. “People always assume our business is recession proof, but when customers have no money, they have no money.”

Still, Lund hung in there, getting to know her customers and making subtle changes to the operations of the business.

Changing Retail Trends The Thrifty Boutique accepts clothing on consignment. The only criteria for items are they must be like new, in style and brought in on hangers. Popular brand names include Abercrombie, Hollister, Liz, and Cole Haan. The clothing business is trendy, said Lund. “What was once old sometimes becomes new again,” she said. Purses and jewelry are big sellers. “Women don’t wear dresses and skirts like they used to,” Lund said. “The same goes for men’s suits.” Most blouses, pants and jeans sell for $3.99 to $7.99. Men’s shirts are $4.99 for long sleeve and $3.99 for short sleeve. Dresses are less than $20 depending on the brand. Items are brought in daily and put on display immediately. The Thrifty Boutique accepts clothing by season. Coats, sweaters and boots are currently in demand. By early January, summer clothing items will be accepted. The Thrifty Boutique works on a 90-day consignment. Customers get 40 percent from each item sold and the store

Thrifty Boutique takes pride in the family feel of staff. Shown are (left to right, top) Kathy Racich and Rose Balcitis and (left to right, bottom) Karolyn Lund and Jill Thomas. pays out every 30 days. “The customer can take back their items after 90 days, if they don’t sell, or they will be donated to area low-income nursing homes,” Lund said. In addition, the Lunds own a furniture consignment store next door. “We had people coming in asking about bed sheets and other accessories,” said Lund. “It made sense to expand the business.” The Thrifty Boutique has a real family feel and the staff includes the Lunds’ daughter, Kathy Racich, and Jill Thomas, who is the daughter of original owner, Jen Juhlin. Even longtime manager Rose Balcitis feels like a family member, said Lund. The staff also is close to their

customers—who have been known to bring the staff lunch.“This business has been a labor of love,” Lund said. “It never gets boring and we all enjoy working together.” The Thrifty Boutique is open Monday to Saturday, 10 a.m. to 5 p.m. The store accepts clothing Monday to Friday, 10 a.m. to 4 p.m. The store is closed Sundays and holidays.

THRIFTY BOUTIQUE RESALE SHOPPE Karolyn Lund, owner 1030 Broadway 815-968-0259 thriftyboutiqueresaleshoppe.com

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November 2015

Guest Perspective INSIGHT

NIU and Rockford: 20 years of education, engagement, innovation

The transformative effect of the NIU-RVC Engineering Program cannot be overstated. It creates an exciting new source for talent development and retention for the Rockford area; helping to ensure the ongoing success of regional companies. In the fall of 1995, the NIU-Rockford Education Center was opened with great fanfare and high hopes for the future. Over the course of 20 years, NIU-Rockford has welcomed hundreds of thousands of students, clients and community members for classes, meetings, community gatherings and special events. NIU-Rockford is the home of the Office of Regional Engagement Rockford, with full time staff working daily to join the resources and expertise of the university with those of the region to address challenges and maximize opportunities. We are celebrating the anniversary of NIU-Rockford in a context of unprecedented collaboration and transformation at the university and in the region. Most recently, Northern Illinois University was pleased to stand with our partners at Rock Valley College to announce the NIU-RVC Engineering Program. Beginning next fall, students will be able to earn bachelor’s and master’s degrees in engineering and technology at the RVC campus, taught by professors of the ABET-accredited NIU College of Engineering & Engineering Technology. This unique program allows students to follow a convenient, clear pathway to successful local careers with seamless transitions between education, internship and employment. Throughout their academic journeys, students will have opportunities for hands-on, real-world learning in the world-class laboratories and offices of Woodward, UTC Aerospace Systems and other dynamic, successful companies. Industry leaders have pledged an unprecedented open door policy that ensures a close relationship between program faculty, students and industry experts. The transformative effect of the NIU-RVC Engineering Program cannot be overstated. It creates an exciting

Dr. Rena Cotsones Northern Illinois University

new source for talent development and retention for the Rockford area; helping to ensure the ongoing success of regional companies. Just as importantly, it provides new hope for educational and career success for area residents who may have previously considered an engineering degree and a professional career to be an impossible dream. Dreams are being realized in many other ways at NIU-Rockford. With the acquisition of EIGERlab from the Rockford Area Economic Development Council at the beginning of the year, NIU is supporting the ambitions of the region’s innovators and entrepreneurs. The NIU EIGERlab Coworking Space at NIU-Rockford is dedicated to promoting an energetic ecosystem of solopreneurs and early-stage, product-based growth companies. Entrepreneurs can access business coaching, mentors, investor networks, and anything else needed to accelerate the commercialization of their business ideas. The NIU EIGERlab Center for Product Development, now located at 5529 Zenith Parkway, continues to serve the region with leading edge business, engineering and product management support services. In addition to offering functional additive manufacturing and 3D printing capabilities, NIU EIGERlab soon will be introducing certificate courses for 3D printer technicians. The region’s future innovators, entrepreneurs and leaders will start out in classrooms with the encouragement of teachers. NIU has a long history of engagement with Rockford Public Schools. NIU’s Regional P-20 Network brings together educators in a collaborative effort to ensure college and career success for our students. NIU President Douglas Baker and Rockford Public Schools Superintendent Ehren Jarrett (an NIU alumnus), inspired by their participation in the White House College Opportunity Summit, are working with the network to create new ways to help ensure healthy development for pre-schoolers.

A Positive Impact One of the most fun ways NIU is engaging with students is through our partnership with WTVO/WQRF as venue sponsor of the Bergstrom Stateline Quiz Bowl. On production days, the auditorium of NIU-Rockford is transformed into a TV studio as area Continued on page 6

November 2015

Caitlin Ludwig joins Rockford Chamber as Vice President, Leadership Development As part of its position for the 2016 launch for the Rockford Chamber,” newly created Center said Einar Forsman, for Leadership President and CEO, Development, the “She has a track record Rockford Chamber has of accomplishment hired Caitlin Ludwig that we know will as its Vice President in lead to great success charge of Leadership in the development Development. Caitlin and launching of the Caitlin Ludwig is no stranger to the Center for Leadership Rockford Chamber of Commerce Development.” and its members, having led IGNITE “I am extremely excited to return Young Professionals as a full-time staff to the Rockford Chamber full time. member in 2011 and then continuing The Chamber is an organization to date as an outsourced provider I strongly believe has a vital role for the Chamber’s social media and in the success of our community. IGNITE YP. With the development of the Center Since first leaving the Chamber for Leadership Development, the for other positions in the private Chamber has really taken their sector, Caitlin achieved her Master’s programming and services to the next Degree in Organizational Leadership: level. I look forward to working on Training and Development behalf of the Chamber to help close Concentration. the Leadership gap in Rockford and “We are thrilled to have Caitlin improve our community as we work to re-join us in this very significant become a Top 25 city by 2025.”

NIU and Rockford (continued from page 5)

high school students demonstrate their academic excellence while competing for valuable NIU scholarships. If you haven’t seen it yet, make a point to tune in on Saturday evening or Sunday morning and play along! NIU’s 16,000 alumni in the region are having a positive impact by providing leadership, management and civic engagement in businesses, government and nonprofit organizations. They also have an impact by giving back to their university and the next generation of students. Just last month, the NIU Rockford Alumni Club hosted its annual Graf scholarship event, distributing scholarships to five local students who are headed to the NIU College of Business. In the Rockford area, we recognize

that we are better together. For our region to succeed, we must align our efforts to ensure that all members of our community have an opportunity to realize their potential. It’s been a great 20 years at NIU-Rockford, and we look forward to the next two decades of collaboration and success. Be a part of the celebration by joining us for Good Morning Rockford! on Nov. 10, 7:30 a.m., at NIU-Rockford, 8500 E. State St. Rena Cotsones, Ph.D., is associate vice president of engagement and innovation partnerships for Northern Illinois University and a member of the Chamber’s board of directors. The views expressed are those of Dr. Cotsones’ and do not necessarily represent those of the Rockford Chamber of Commerce.

Join Innovation Tuesdays NIU EIGERlab has launched a monthly Innovation Tuesday meetup at its CoWorking Space, NIU-Rockford, 8500 E. State St. The first meetup takes place Tuesday, Nov. 10, 5:30 to 7:30 p.m., and focuses on the Internet of Things-related topic “Creating Apps in the Cloud.” Through NIU DeKalb’s video conferencing, learn with Umang Shah, an IBM cloud technical architect from Chicago, about creating apps in the cloud. Innovation Tuesdays strives to provide innovative, like-minded entrepreneurs and business owners with an outlet to meet, learn and network, and an environment where sharing and learning can flourish and build the knowledge base for all.

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Volunteers step up to the plate Rockford named a Model Community We’ve often been on the receiving side of great advice. It’s exciting that people are now starting to solicit our advice.

booths to provide hands-on career demonstrations

Reaching Thousands of Students Communities are also anxious to learn about the ways Alignment Rockford has helped provide support for our school system. One of the keys to our success is the annual Academy Expo, which was held on Oct. 15 at the BMO Harris Bank Center. This year, industry experts sponsored 150

ninth

grade

students. This event is possible only because of the help of more than 900 volunteers. They are all directed toward one mission: to help students forge a relevant link between their curriculum and future careers. This

With the help of the community, Rockford Public Schools has received national recognition for its high school academies. Last month, Ford Next Generation Learning promoted RPS 205 from the status of Learning Community to Model Community. We are only the second city in the nation to earn such a distinction. To do it, we stepped on the gas. In only a year’s time – in part through peer-topeer mentoring and best practices – we proved we can help other communities make learning more relevant and engaging. As we have been led by Nashville, the first Model Community, we can now lead other communities in redesigning their high schools. We’ve often been on the receiving side of great advice. It’s exciting that people are now starting to solicit our advice. As student achievement has increased in RPS 205, and we have sustained a high level of community involvement, it’s thrilling to see other communities take notice. It was thrilling, too, for Rockford last month to host the first Alignment Institute Midwest, attracting 34 people from five communities in three states. This was in response to the dozens of inquiries we’ve received about how Alignment Rockford has provided community support for our schools and how we have together implemented the Ford NGL high school redesign model. From breakout groups on professional development, to benchmarks, to master scheduling, implementation and marketing, we were privileged to share what we have learned since 500 students at Jefferson High School formed the first Freshmen Academy in the 2012-13 school year. Today, we have all of our high school students in one of five academies.

for

year,

approximately

2,000

students from RPS 205 were joined by students from Belvidere, Harlem and Hononegah school districts. We opened up the expo to other districts in an effort to showcase the region’s economic opportunities. We know job opportunities don’t stop at the boundaries of the Rockford Public Schools -- or the boundaries of any of our regional school districts, for that matter. We want to have the best chance for students to stay in the area, or to come back home after their schooling and training is done. We welcome this annual chance for the community to come together and support the schools. If in the process, other communities see some of the work we’ve done here – together -- all the better. Putting

better-than-ever

Academy Expo, hosting the first Alignment Institute Midwest, becoming a Model Community: None of this means we’ve arrived. We still have a lot of work to do. On the high school academy front, our next goal is to have each of our academies certified by the National Career

Academy

Coalition.

The

NCAC sets standards of practice — essentially, quality control for career academies. We’d like to join more than 60 academies in urban, suburban and rural settings that exemplify career academy practice and structure. We have no intention of resting on our laurels. We are counting on the continued help of the business community as we pursue even more ways to help our students recognize their unique skills and reach their potential. As we help our students, we are delighted we can help other communities in their quest to be innovators as well. Dr. Ehren Jarrett is superintendent of Rockford Public Schools. The views expressed are those of Dr. Jarrett’s and do not necessarily represent those of the Rockford Chamber of Commerce.

November 2015

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What does the U.S. government, Duck Dynasty and Ted Nugent have in common? By Sherry Pritz, NIU EIGERlab They are all clients of Jeff Sorensen. The founder of Inhibitor, an industrial strength, rust preventative system, has been a client of NIU EIGERlab’s Center for Product Development (C4PD) since its inception. Sorensen’s well-known clients range from the Robertson family — better-known as A&E’s Duck Dynasty — Ted Nugent, Plano, Remington, the U.S. Government and a more locally known Midwest retail chain, Menards. He’s proud to share this is an American-made product. Sorensen has two additional claims to fame: owner of the first incubating company at NIU EIGERlab and one of the first companies that employed NIU EIGERlab’s 3D printing services. In using all of the services that encompassed

NIU EIGERlab’s one-stop resources, he completed the barrage of paperwork — an essential step to doing business with the U.S. Government. Now he sells his unique products to four branches of the armed forces: Army, Marines, Air Force and National Guard. They use his rust preventative system on everything from handguns to tank barrels.

Continued Innovation While still in high school, Sorensen’s first entrepreneurial undertaking was men’s cosmetics and fragrances. With the economic downturn in the 80s, he moved on to what would prove to be a more lucrative and innovative invention. He received his big break with the Inhibitor, which piqued the interest of Snap-on, based in Kenosha, Wis. There was an amazingly short window of time between

(left to right): Jay Stone, John Goodwin, Justin Martin and Jeff Sorensen produce a rust inhibitor sought out by everyone from Ted Nugent to the U.S. government. the first sales call for the Inhibitor Toolbox Plug and Snap-on’s first sizeable order. NIU EIGERlab’s C4PD played a key role in his ability to quickly fill the order by using its rapid prototyping equipment. After almost 18 years, Sorensen has built market share, brand and respect along the way. He lives by the statement, “If you don’t innovate, you don’t survive,” and continues to call NIU EIGERlab’s C4PD a partner in his success. The Duck Dynasty crew have used his products since the onset, and Ted Nugent, an avid hunter, uses and strongly endorses the products. Sorensen experiences approximately 10,000 website hits each month and has shipped Inhibitor products to many countries throughout the world.

Sorensen’s future plans include a totally new endeavor — writing a book. He feels that sharing his crazy experiences including all of the twists, turns, setbacks, successes and offers to purchase his company, are something most inventors and entrepreneurs experience. He’d like to share his wisdom to assist others with avoiding setbacks. During his journey, even though he’s experienced disappointing lows, the exhilirating highs have outweighed the setbacks. He stated, “He wouldn’t have chosen any other path.” Sherry Pritz is marketing coordinator/business development at NIU EIGERlab.

Manufacturing Day: Opening the world of manufacturing to area students By Bea Miller, RAEDC Local and national manufacturing was in the spotlight with a successful Manufacturing Day event in the Rockford Region and the announcement in local broadcasting of the intriguing and educational Edge Factor show. About two dozen manufacturers opened their doors on Oct. 1 to more than 450 high school and middle school students and teachers from 13 area schools, in conjunction with national Manufacturing Day. Companies in Rockford, Loves Park, Machesney Park, Roscoe and South Beloit conducted tours demonstrating careers in modern manufacturing to build awareness of the outstanding jobs upon graduation. This engagement with the next generation is designed to maintain a continuous workforce pipeline, and strengthen the future success of the region’s manufacturing industry. It aims to demonstrate that in today’s sophisticated manufacturing landscape, with its advanced technology and global reach, there are highly viable employment options. The organizing committee was led by local manufacturing leaders, the Rockford Chamber of Commerce, Rockford Area Economic Development Council, IMEC and Rock Valley College, in collaboration with CEANCI and area school districts.

Inspirational Stories on Local TV Superior Joining Technologies and Edge Factor announced that “The Edge Factor Show” now is airing in the Rockford area. The television series tells the stories of innovative manufacturing teams working together to design and build incredible products. It highlights people who are using cutting-edge technology to advance systems and products that change lives and build the world around us. Viewers are taken on an inside journey to see what happens behind closed doors in manufacturing shops across North America. The show is broadcast on WTVO Channel 17 (ABC), Sundays, 9 a.m.; WQRF FOX 39 Fridays, 11 p.m., and Rockford’s My Network TV, Mondays, 6:30 p.m. Edge Factor believes that everything starts with a good story. It produces storydriven, cinematic films and accompanying resources that educators and business leaders use to inspire students and parents. All content is available through a custom Netflix-style platform on www. eduFACTOR.org. Bea Miller is business development assistant at the Rockford Area Economic Development Council.

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November 2015

What do OEMs want? Developing a ‘give-give’ relationship For potential small suppliers, knowing the answer makes all the difference. On the surface, it’s not that complex. Large companies evaluate their current and potential suppliers on how they meet three traditional metrics: quality, on-time delivery and price. Given the prevalence of cost-effective overseas outsourcing, Illinois’ smaller manufacturers are challenged to meet an OEM’s (original equipment manufacturer’s) bottom line. At the same time, the traditional metrics of value have changed. Quoted price is only one factor in sourcing decisions these days. More and more, large companies view the supply chain as a series of strategic partnerships — and it pays to know your role.

According to IMEC’s manufacturing from one low quote to the next. In supply specialists, here are some of the traits that management lingo, it’s called Extended OEMs look for when making strategic Enterprise. sourcing decisions: ■■ Reliable communication infrastructure ■■ Long-term strategic plan ■■ Commitment to improving overall business processes ■■ Strong information technology environment In other words, large companies want their supply partners to be stable, responsive and innovative at every stage of the manufacturing cycle. And they’re willing to focus their resources to nurture a few valuable suppliers, rather than jumping

Guiding Valuable Suppliers

In 1999, Daimler-Chrysler trademarked the term, defined by John Deere’s Paul Ericksen and industrial engineering professor Rajan Suri as the process of “extending business relationships by providing process management consultation and workshops to suppliers in order to reduce cycle time, minimize system cost and improve the quality of the goods or services provided by suppliers. Under this approach, the OEM offers the strategic supplier nearly as much guidance and technical support as it would an internal department; in exchange, the supplier participates in its industry’s best practices and takes an active role in enhancing its products for the OEM. Both the OEM and the supplier conduct regular audits and self-assessments to make sure that cycle-time goals are met. It’s a “givegive” relationship, in which both parties strive to stay close to the end-product customer while limiting waste. The trademarked definition, while some 15 years in history, still holds true to the principles that guide a manufacturing firms

GET QRM CERTIFIED This January, the Illinois Manufacturing Excellence Center (IMEC) and Blackhawk Bank will provide manufacturers with an opportunity to address professional development within these critical areas through a new Quick Response Manufacturing Certificate Series. The program is intended to spread the understanding and use of QRM by providing a meaningful credential for practitioners and professional managers to demonstrate their proficiency. Learn more by visiting www. imec.org/events.cfm or by contacting an IMEC specialist today at 888-806-4632 or info@imec.org.

optimization and efficiency efforts. Critical strategies in lean, quality and quick response manufacturing Amy Fitzgerald are leading the IMEC charge for smalland mid-sized enterprises to improve and meet the expectations of their customers. Whether the firm is primarily focused on highmix, low-volume production, customengineered products, or highly repetitive, high volume production, improvement strategies are not a thing of the past. “It’s important that manufacturing firms of all sizes are focused on the increased profitability available by reducing cost, improving quality and enhancing delivery performance,” said Roger Shrum, regional manager and manufacturing specialist for the Illinois Manufacturing Excellence Center. “Regardless of product mix or customer expectations, manufacturing firms have the resources available to them to make the improvements and sustain them for the long run.” Lean transformations and quality management systems are just two of the pathways available to an organization. Perhaps a focus on improving top line efforts and obtaining new customers and generating new sales is the appropriate alternative. Or perhaps it’s trying something new that more appropriately fits your business model, like Quick Response Manufacturing. However you choose to improve, you can be well on your way to reduced cost and overhead, rapid introduction of new products, increased market share, reduced lead times, higherquality products, and elimination of nonvalue-added work with planning and a focused implementation. Amy Fitzgerald is marketing manager at IMEC. The views expressed are those of Fitzgerald’s and do not necessarily represent those of the Rockford Chamber of Commerce. Manufacturing News is sponsored by IMEC

November 2015

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Rockford University PERSPECTIVE

Working with ‘awkward’ Leading through interaction

Chase Cain Rockford University

Awkward situations might be embarrassing, but there is research that suggests the authenticity of these interactions have proven to be effective. Leaders and people aspiring to be leaders, at times, seem to put too much pressure on themselves by trying to be perfect. They worry about how others perceive them and the impression they are making. I agree the perceptions developed about someone can impact the person’s ability to lead and that good impressions are important, however, sometimes the “good” impression leaders think they are making, may in fact not be very good. Consider the following: You are an aspiring leader, and you get to an event filled with impressive people whom you normally don’t have the chance to speak with. You would like to ask these people about their experiences and maybe even arrange a coffee meeting to discuss ideas and future collaborations. When you do speak to them, the nature of the conversation is awkward. Insecurity, doubt and humor that weren’t necessarily planned replace your wellscripted elevator speech. This situation happens to everyone.

Awkward, but Authentic Awkward situations might be embarrassing, but there is research that suggests the authenticity of these interactions has proven to be effective. True and powerful personalization is creating a unique appeal to varying audiences. If you would like to test this hypothesis, think back to the interactions from the last event you attended. Do you remember the boring “filler” conversation or do you remember the unique person with a compelling personality? To become a leader or to be successful in sales, customer service, marketing or even fundraising, unique personalities with a hint of the awkward can be a powerful tool to improving the chances of acquiring a new constituent. Research suggests that acquiring a new customer can be five times more expensive than retaining an old one. Anything you can do to make this acquisition process more effective is vital to controlling costs while growing your business, especially in a competitive market. Being a unique

person with a compelling personality is one way to stand out and attract new customers. So let’s get awkward and start getting people’s attention!

Get Out of Your Office On the other hand, if you are a more established leader, you might face a somewhat different situation. You want your people to interact with you and provide you with useful information. You want people to feel you have an open-door policy, but no one ever comes in. The problem may be the impression you are giving. There are very successful business leaders who lack the ability to leave their desk. They are consumed with the daily tasks, “big picture thinking,” and hesitant to approach social settings. These leaders want to make sure their workers see them as hard working and committed, yet accessible, but the perception the workers see is “too busy to be bothered.” If the leader wants to overcome this perception, he/she needs to take the first step (literally) and get out of the office and interact with people. Imagine the conversations and collaborations that could take place if more people got out into the community over lunch breaks or even just to meet for coffee. If you are looking for excuses, aside from meeting with people to get away from your desk, consider walking to the water fountain, making a phone call outside, taking a trip to a coworker’s office or simply just even taking a “screen break.” The physical and emotional benefits will be worth it, and you will find people are willing to share useful information. I have witnessed several situations in which individuals overvalue specific people or experiences. But, when they realize the diversity of exceptional human beings and the opportunities to do business, they find there are actually endless possibilities. Leaders and aspiring leaders need to know this. They need to get out and interact, even if they are awkward, or in order to make sure the perceptions others have of them reflects the reality they want to develop. Chase Cain is research and proposal specialist at Rockford University. The views expressed are those of Cain’s and do not necessarily represent those of the Rockford Chamber of Commerce.

November 2015

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Source: smartmobilepos.blogspot.com

BBB Alert: Important deadline for businesses and consumers Oct. 1 was an important deadline for American businesses; when a “liability shift” occurred, moving the responsibility for covering losses to the business when a fraudulent credit card charge occurs. Businesses without the new EMV reader are liable for the cost of any purchases made with a counterfeit card. The card issuer no longer will absorb the loss. Most large retailers already have made the equipment change, but many small and independent businesses have not. The Better Business Bureau (BBB) urges all local businesses to replace old magnetic swipe machines with new EMV readers.

Joining Other Countries The United States is one of the last countries globally to migrate to EMV chip card technology. Most countries – including Canada and Mexico – have required microchips in credit and debit cards for some time (80 countries so far, with 2.37 billion chip payment cards in use). EMV stands for Europay, MasterCard and Visa, the three organizations that developed and defined a set of requirements to ensure compatibility between chip-based cards and payment terminals. EMV cards store payment information in a secure chip rather than on a magnetic stripe. “The new chip cards will also allow consumers to use their cards worldwide, as well as, provide greater protection from credit card fraud and identity theft, and also make in-store purchases more secure,” says Dennis Horton, director

of the Rockford Regional Office of the Better Business Bureau. “The chip generates a unique, one-time code that is difficult to counterfeit, but is needed for each transaction to be approved.” “If the card data and one-time code are stolen the information can’t be used to commit fraud or create counterfeit cards.”

Consumer Shopping Consumers will notice when shopping at businesses using EMV technology that instead of swiping their cards, they will “dip” the card into a slot on the terminal or, in some case, “tap” the card on a flat reader. This may take a few moments longer than the swipe method, but will be considerably more secure. By the end of 2015, 70 percent of credit cards and 40 percent of debit cards will have embedded security chips. Many consumers already have received new credit and debit cards from their banks and credit unions with EMV chips. EMV cards will eventually replace magnetic stripe cards completely in the United States, due to their increased security and ability to help reduce fraud. Businesses should contact their credit card processor for more information and recommendations on how to transition to EMV technology.

NEED MORE INFORMATION? Business information: Visit www.emv-connection.com Consumer information: Visit www.gochipcard.com.

Goodwill seeks volunteers Help residents file their taxes in 2016

Goodwill Industries of Northern Illinois is seeking volunteers for its GoodTAXES program in the Rockford area and DeKalb. The program offers free income tax preparation services for low-to-moderate income area residents from January to April each year. There are many different roles available at Goodwill’s tax sites, and no experience is necessary to become a volunteer. All training, to start in November, is provided free of charge. Volunteer opportunities include tax preparers, quality reviewers, greeters, clerical assistants and interpreters. Hours are flexible and include days, nights and weekends. Volunteers are critical to the success of this initiative and are rewarded with a great deal of experience, gratitude and an end of season celebration. Last year, volunteers helped complete 2,398 returns and bring back $2.5 million dollars to the local community. For more information, call 815-987-6231 or email vita@goodwillni.org. Goodwill’s GoodTAXES Program is supported by the United Way of the Rock River Valley and the IRS. Visit www.goodwillni.org.

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November 2015

Guest Perspective INSIGHT

A community of arts and culture

Delivering world-class entertainment The pride we take in the Rockford region’s industrial history is shared with gratitude that the arts have kept pace with our manufacturing and economic growth.

Our “small town” offers many opportunities for quality music, theater, dance and other performance experiences that rival the events in larger cities.

elegance a

Beth Howard RCCA

European

orchestra. An evening of classical favorites the

will

Polish

be Baltic

presented

Philharmonic

Orchestra, organized as Poland gained independence in 1945. As strong and independent as the country it calls home, this orchestra is one of the best touring European orchestras today. ■■ April 23: The Ryan Center of the Chicago Lyric Opera will bring five vocalists to the Coronado; vocalists who are preparing for international

It is necessary that we create both an economically healthy community, one which is an attractive setting for entrepreneurs and established businesses, as well as attractive to individuals whose talents and passion are in the fields of arts and culture. Our “small town” offers many opportunities for quality music, theater, dance and other performance experiences that rival the events in larger cities. Consider this year’s lineup from the Rockford Coronado Concert Association (RCCA). The organization has provided arts entertainment in our city since 1936, when it was formed with the mission of bringing world-class performers to the Rockford community. RCCA audiences are able to enjoy some of the world’s greatest musicians, dancers and vocalists here, at a fraction of the cost and hassle of the larger metro areas. All performances are presented at the beautiful Coronado Performing Arts Center. This year’s season opened on Oct. 17 with the Giordano Dance Co., of Chicago. There are four more performances coming up. Circle these dates on your calendar. ■■ Nov. 20: Attribute to the brilliant swingman Benny Goodman, presented by world-acclaimed clarinetist Jilian Bliss and his septet, along with pianist Neal Thornton. A mix of music, stories of Goodman’s life and a bit of humor provide an authentic swing-era experience.

operatic careers. The Ryan Center each year selects a handful of up-andcoming singers and pianists from 400 candidates and provides them with a year of intense training unparalleled elsewhere.

Bang for Your Buck Another quality that Rockfordians hold dear is value, and RCCA delivers on that score, too. Tickets for each performance range from $10 (students) to $25 to $35 (adults) and can be purchased online at www. coronadopac.org or 815-968-0595. A series subscription starts at $100 and is available by phone at 815-489-8226. In metro areas, you would pay three times and more for identical performances. Cognizant of our own budding performance audiences, the RCCA participates in the Reach for the Stars 25 program that offers 50 tickets, free of charge, to individuals 25 years and younger to each performance. Tickets are available at the Coronado box office on the day of performance, inperson only. For more information visit www.friendsofthecoronado.org or call 815-968-0595. We hope you will join us again, or for the first time, for the worldclass the

performance Rockford

experiences

Coronado

Concert

Association’s 2015-16 season. It is a “downtown Rockford” opportunity to experience some of the greatest

■■ Feb. 6: A rare opportunity, you may never get another chance to enjoy the Band of the Royal Marines and the Pipes, Drums and Highland Dancers of the Scots Guards. This show is a treat to eyes and ears. You’ll hear popular classics, Big Band, contemporary tunes and solos.

performing artists in the world.

■■ March 6: Experience the unique

Rockford Chamber of Commerce.

Beth Howard is executive director of the Rockford Coronado Concert Association/ Friends of the Coronado Foundation. The views expressed are those of Howard’s and do not necessarily represent those of the

November 2015 theVoice rockfordchamber.com

People You Should Know Congratulations

People You Should Know (continued from front page)

obstacles and achieve their dreams. Our community is not strong if everyone isn’t involved. This award isn’t about any one of us. It’s more about the community.”

Investing in the Community The recipients represent various industries including manufacturing, business and healthcare. The honorees were chosen for their civic, economic and cultural contributions to the Rockford area. Iowa native Joel Zirkle wasted little time getting involved when he moved to the area in 2003, to join Fehr Graham, where he is now principal owner. In addition to his work duties, Zirkle is a co-spoke lead for Transform Rockford, volunteers for Rockford Sharefest and STEM. “To be selected is an honor,” he said. “There are so many cool things going on in Rockford, and there are a lot of people stepping up in many positive ways. I didn’t grow up here, but I’ve fallen in love with Rockford. When communities die at their core, that’s when they’re in trouble. The core is not dying here. It’s being reinvented.” Linda Heckert has spent more than 25 years in banking. These days, she is director of business and retail banking for Northwest Bank. Heckert is also a co-spoke lead for Transform Rockford, vice chair for the Rockford Memorial Development Foundation board; she was elected to the Rockford Area Convention and Visitors Bureau Hall of Fame and was named Volunteer of the Year by Forward Janesville. Heckert was also instrumental in bringing the ATHENA PowerLink program to Rockford, which provides women business owners support from professional consultants.

“I feel a sense of responsibility,” Heckert said. “I would get involved whether I was recognized or not. But to know what I’m doing matters is also nice. I’m always up for a challenge. There are things we need to change, and I want to be part of that change.” In the next few weeks, the chamber will distribute a special magazine to members that profiles each of this year’s recipients. The 2015 People You Should Know reception was presented by OSF HealthCare. Other sponsors were SwedishAmerican, A Division of UW Health and The Alliance.

theVoice

one

“Never stop learning.” You’ve heard the mantra before… and you’ll see it in action as we proudly present the 2015 class of People You Should Know. It’s only fitting that we’ve photographed our movers and shakers in education facilities, because they truly are “in the know” when it comes to running successful businesses and giving back to our community. Einar Forsman, With so many great things happening in Rockford Rockford Chamber of Commerce Public Schools, we couldn’t think of a more suitable backdrop for showcasing this year’s PSYK honorees. Thanks to the staff and students of Auburn High School, East High School and Froberg Elementary for partnering with the Chamber on these photo shoot sessions. Special acknowledgement to RPS 205 Marketing Coordinator Jennifer Thompson for going above and beyond to help turn our collaborative creative vision into reality! Get to know our community’s shining stars—their stories of success are an education in leadership for us all!

event

One Magazine and Rockford Chamber of Commerce celebrated the 2015 “People You Should Know” award recipients at a special reception, sponsored by OSF HealthCare. More than 330 guests enjoyed appetizers and drinks in the ballroom of the Prairie Street Brewhouse near downtown Rockford. Chamber President Einar Forsman, Paula Carynski of OSF Saint Anthony Medical Center, and Mike Broski, Chamber Board Past Chairman announced the awards and recognized each of the 20 recipients. To see more photos from the One event, go to rockfordchamber.com.

To see more photos from the One event, go to rockfordchamber.com.

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November 2015

Julie Bosma

Executive Director, RAMP

Julie Bosma has spent 23 years making society more accessible for people with disabilities. As executive director of RAMP, she’s grown the organization from one office and nine staff serving 120, to four offices and 38 staff serving more than 1,000. Annual revenues have increased from $300,000 to more than $2.1 million. Bosma volunteers for other nonprofits, including Illinois Network of Centers for Independent Living, MercyRockford Health System Ambassadors and Rockford Memorial Development Foundation.

Vint Buckwalter

Director, Electric Systems Finance, UTC Aerospace Systems

Vint Buckwalter has spent more than 30 years in various finance departments at UTC Aerospace Systems; pricing, treasury, benefit finance, business unit controller. His own financial analysis has impacted the funding of product advancements, facility improvements and employee development at UTC Aerospace Systems. Buckwalter also is involved in the UTC Aerospace Systems’ Community Giving committee, the Employer’s Coalition on Health board, Rock Valley College’s Accounting and Finance Advisory board and the Rockford Park District Foundation board.

Jedediah Cantrell

Vice President of Operations SwedishAmerican, A Division of UW Health

Jedediah Cantrell has had some interesting jobs in her career. One of the most interesting might have been working in a prison. In the 1990s, Cantrell worked in healthcare information management for the Illinois River Correctional Center, in Canton, Ill. Today, she is vice president of operations for SwedishAmerican Health System, where she’s responsible for hospital internal operations and clinical services. She also serves on boards such as United Way of Rock River Valley and the Belvidere YMCA.

Steve Carter

President & Chief Financial Officer, Ingenium Aerospace, LLC

Steve Carter has traveled all over the world – Germany, England, Australia – but he’s always at home here in Rockford. Carter worked in public accounting and banking before embarking on a career with Woodward. In 2006, Carter retired as executive vice president, chief financial officer and treasurer of Woodward after 19 years of service. In 2010, Carter became a principal in Ingenium Aerospace, LLC, a small, growing aerospace company that is located in Rockford.

Michael T. Cyrs

Estate and Wealth Transfer Advisor, Savant Capital Management

Mike Cyrs spent more than 20 years as an attorney with two of Rockford’s largest and oldest law firms, concentrating on estate and business succession planning, charitable planning and advising clients regarding all types of trusts and estate administration. He joined Savant Capital Management in 2014 as an Estate and Wealth Transfer Advisor and now assists Savant’s advisors and planners with developing and communicating complex wealth transfer asset and protection strategies.

John Dorsey, M.D.

Vice President of Physician Services and Chief Medical Officer Rockford Health System

Dr. John Dorsey spent three decades as a practicing physician before taking on a full-time administrative role three years ago. Dorsey has been an active member of the Rockford Memorial Hospital Medical Staff since 1987. He is an Assistant Clinical Professor at the University of Illinois College of Medicine, and is acting chairman for the Department of Medicine.

Scott Hall

President & CEO, Textron Industrial Segment & Greenlee Textron

Scott Hall is president & CEO of the Industrial group at Textron, which includes Greenlee, Jacobsen, E-Z-GO and Kautex. Textron’s Industrial Segment has more than 50 plants in more than 20 countries. As a member of Textron’s Executive Leadership Team, Hall has helped grow the profitability of the segment’s roughly $3.2 billion of industrial products. He’s also been involved with the Rockford Area Economic Development Council and the United Way of Rock River Valley.

People You Should Know Congratulations

Linda Heckert

Director of Business and Retail Banking Northwest Bank of Rockford

Linda Heckert spent more than 25 years in banking. These days, she is director of business and retail banking for Northwest Bank. She oversees all aspects of Northwest Bank frontline, from customer service to training to determining deposit and loan rates. Heckert is the Co-Spoke Lead for Transform Rockford Funding and Alignment. Heckert was instrumental in bringing the ATHENA PowerLink program, which provides women business owners support from professional consultants, to Rockford.

Carm Herman

Executive Director, Barbara Olson Center of Hope

Carm Herman has dedicated more than 40 years of her life to serving individuals with developmental disabilities. Herman has been working for the Barbara Olson Center of Hope for 19 years as a consultant, director of programs, and now as executive director since 1998. With Herman at the helm, the Center of Hope is considered one of the top 3 percent of day training agencies in the nation. Her service to the community has touched the lives of countless children, teens, adults, and families.

Juliette Kalweit, M.D.

Medical Director, Palliative Care Program SwedishAmerican, a Division of UW Health

Rockford native Dr. Juliette Kalweit is a doctor who enjoys making house calls. For 15 of her first 20 years, she worked as a family practice physician, delivering more than 1,500 babies. Today, she is medical director of SwedishAmerican’s Palliative Care Program. She teaches medical students, residents and peers in palliative care, is working on a palliative care fellowship at the University of Illinois College of Medicine-Rockford and an outpatient palliative care program at SwedishAmerican.

People You Should Know Congratulations

Heather Kelley

Principal, V2 Marketing Communications President, Harlem School Board

Heather Kelley has three jobs: working at V2Marketing Communications; serving as president of the Harlem School Board; and tending to family: husband Chris, and two children. In 2006 she was appointed to the Harlem School board. She’s still there, as president since 2010, devoting at least 20 hours a week to board duties. She encourages communication among area school districts and the business sector, establishing relationships with the Rockford Area Economic Development Council and Alignment Rockford, among others.

Cathy McDermott

Administrator, Rock River Development Partnership

As administrator and sole full-time employee of the Rock River Development Partnership, Cathy McDermott led the team that got the Rockford City Market up and running six years ago when the first Friday afternoon event drew 1,000 people. Six years later, nearly 5,000 people came each week this summer. McDermott, a Rockford native, makes sure everyone has the proper licenses and permits to sell, and that food vendors know the health regulations.

Dr. Lamata Mitchell

English Professor and Dean of Communication, Rock Valley College

Dr. Lamata Mitchell is an English professor and dean of communication at Rock Valley College. She was born in Stratford-on-Avon, William Shakespeare’s birthplace, and raised in Nottingham, home of Robin Hood. She came to Andrews University in Michigan for a master’s in AfricanAmerican literature and then to Northern Illinois University for a doctorate in postcolonial literature. Mitchell is active in Alpha Kappa Alpha and Rockford Association for Minority Management.

November 2015 theVoice rockfordchamber.com

Dr. Tino Oldani

President & CEO/Co-Owner, Ingersoll Machine Tools

In 2003, Dr. Tino Oldani bought the bankrupt Ingersoll with the help of financial partner, Comozzi Group of Italy. Since then, his company has secured projects such as the $30 million rotating mounting base for the world’s largest solar telescope. Other customers his company has secured include Boeing, Airbus, Caterpillar, General Electric, Goodrich, and Mitsubishi. Oldani’s goal is to keep work local and hire engineers from the Rockford region. He’s also hosted many plant tours for students and manufacturers.

Danielle Potter

Operations Director, Rockford Park District

When Danielle Potter was 15, she landed a seasonal job at Sportscore I. Little did she know it would turn out to the start of a long career with the Rockford Park District. While she has worked in various roles throughout the district, Potter spent eight memorable years as director at Washington Park Community Center. For her efforts, Potter was named the park district’s 2011 employee of the year. These days, Potter oversees therapeutic recreation, youth sports and community recreation departments.

Kristina Reuber

Executive Director, Golden Apple Foundation

Kristina Reuber’s job is never dull. She awards Golden Apples to five teachers each spring. She delivers 6,500 apples to teachers. Over a five-month, four-stage selection process involving hundreds of trained volunteers the pool is narrowed down to twenty finalists and then five teachers are surprised in their classrooms with the Golden Apple Award for excellence in teaching. Reuber also serves on the Rockford Register Star’s editorial board, United Way’s Neighborhood Impact Committee and Transform Rockford.

Christopher Sliva, M.D.

Surgeon, Partner and President, Rockford Spine Center

When Dr. Christopher Sliva finished his fellowship in 2005, he had many choices of where to practice. Today, Sliva is a partner, surgeon and president of the Spine Center. Sliva and his associates have combined research with treatment. They have led the field with less invasive surgical techniques and a better way to reduce surgical infections. The national average for post-surgical infections is 2.4 percent; at the Rockford Spine Center, it is 0.2 percent.

Alex Stagnaro-Green, M.D., MHPE

Regional Dean, University of Illinois College of Medicine at Rockford

Nearly two years ago Dr. Alex Stagnaro-Green became the dean of the University of Illinois College of Medicine at Rockford. Since then, he’s reached out to the area’s major healthcare systems and created strong ties with the Rockford Public Schools and higher education institutions. He’s revamped the college’s strategic plan. Stagnaro-Green is internationally renowned for his research on the impact of thyroid disease on adverse outcomes in pregnancy including miscarriage, preterm delivery and decreased IQ in the children.

David Stenerson

Chief Financial Officer, OSF Saint Anthony Medical Center

Dave Stenerson is involved in financial reporting, analyzing budgets, maintaining information systems and strategic planning. He has worked on some of the system’s biggest projects. He led the activation of the electronic medical record (EMR) at OSF Saint Anthony, OSF’s $9 million Center for Cancer Care renovation, and now is busy making plans for an $85 million construction project that will bring a four-story bed pavilion to OSF.

Joel Zirkle

Principal Owner and Branch Manager, Fehr Graham

When Joel Zirkle, an Iowa native, was downsized from a job in his home state, he had few options. That is until he learned that Fehr Graham, an engineering, environmental, and funding company, was looking for a manager in their Freeport facility. Zirkle landed the job and moved his family to Illinois in 2003. Zirkle worked in the Freeport office until 2008, when he was promoted to branch manager of the Rockford office. Zirkle worked his way up and in 2011 became a principal owner.

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November 2015

What does the economy of a top 25 community look like? By Alex Gary, Transform Rockford

of its GDP came from manufacturing in 2014. In fact, while much of the United

Does Rockford’s strong manufacturing history and continued blue-collar built economy inherently make it an undesirable place to live? Transform Rockford’s goal is to turn Rockford into one of the top 25 places to live by 2025. Although there are lots of ways to measure an area’s overall health and economy, lots of rankings are based on subjective factors. A look at the top 25 cities on Livability’s list showed that one issue the may be facing Rockford is the perception that a manufacturing town by definition isn’t a desirable place to live. In September, the U.S. Bureau of Economic Analysis released its annual Gross Domestic Product estimates by metropolitan statistical area. According to the new BEA data, none of the top 25 cities on Livability’s list had manufacturing as its No. 1 industry. Manufacturing isn’t the top industry of a Livability top 100 city until you reach No. 27; Boise, Idaho. According to BEA data, manufacturing makes up 14.8 percent of the Boise metro area. Government is second at 11.4 percent. Boise is Idaho’s state capital. In fact, in 18 of the top 25 cities, manufacturing wasn’t among the top three industries. Boise’s economy still doesn’t really resemble Rockford’s, where 31.0 percent

States has been struggling to hold on to blue-collar jobs, Rockford increased its dependence on manufacturing. In 2004, manufacturing made up 29.1 percent of the GDP in Boone and Winnebago counties. It isn’t until you get to the 36th city on the list, Chapel Hill (N.C.), that you find an economy resembling Rockford’s. Chapel Hill may be better known nationally as the home of the University of North Carolina, but still 32 percent of the Durham-Chapel Hill metro area economy is from manufacturing. Durham, Chapel Hill and Raleigh make up the three corners of the Research Triangle, which was coined in 1959 with the creation of Research Triangle Park. That park now is home to the second largest IBM operation in the world, one of GlaxoSmithKline’s largest

research

and

development

centers and a Cisco Systems campus. This analysis isn’t to say that Rockford should drop efforts to grow its manufacturing industries, considering three of the region’s top employers are UTC Aerospace Systems, Woodward Inc., and Fiat Chrysler Automobiles. It does say that Rockford’s deep ties to manufacturing is a perception issue Transform Rockford will have to battle as well.

ROCKFORD’S EVOLVING ECONOMY 2004 VERSUS 2014 2004

2014

Gross domestic product (27.6 percent increase over 10 years)

$11.3 billion

$14.4 billion

Manufacturing pct. of GDP

29.1

31.0

Finance, real est., insurance

13.4

12.3

Health care, social assist.

9.9

11.6

Government (inc. public schools)

9.0

8.8

Retail trade

7.2

6.9

Professional, business services

6.7

Construction

6.0

3.7

Transportation/warehousing

N/A

3.2

Source: U.S. Bureau of Economic Analysis

Leadership needs to lead in one direction By Alex Gary, Transform Rockford In Nov. 2013, in the early stages of the Transform Rockford movement, Woodward Inc., CEO Tom Gendron held up a media report of a political squabble between Rockford Mayor Larry Morrissey and Winnebago County Board Chairman Scott Christiansen. “It’s no longer acceptable,” Gendron told the crowd of 850 at Giovanni’s Restaurant and Convention Center. The fight at that time was over potential revenues from a casino that has never materialized. It could have just as easily been about Rockford airport leaders disagreeing with Rock Valley College leadership over how best to build an airplane maintenance and repair training program. Or it could have been over the seemingly never-ending disputes over how Chet Epperson ran the Rockford Police Department. More recently, it could be about what is the best way to break up the cycle of poverty in the city’s public housing complexes. Gendron’s message was simple, area leaders need to unite behind a common vision: We are to truly transform Rockford.

Looking at Other Communities Bergstrom Inc.’s Paul Von Dryska and Rockford Memorial Hospital’s Kathryn Pearce have been tasked with studying communities that have overcome internal squabbles to present a united vision for leadership and youth development. It’s a difficult task because unlike the efforts to improve health, the economy, infrastructure and cultural amenities, it’s difficult to quantify unified leadership. “It’s been very difficult finding quantifiable data when it comes to

leadership and youth,” said Von Dryska, vice president of global business development and planning for Bergstrom. “You can measure the hours of leadership training, but how do you measure whether the region is coming together behind one purpose?” Von Dryska said you can look at regions that have come together, including places such as Minneapolis, Denver and the state of Indiana. Earlier this year, Transform Rockford brought in the head of Denver’s regional development organization to mine his thoughts on the subject. “A number of communities have taken on this challenge, and they are much farther along than we are,” said Pearce, manager of patient enhancement services for Rockford Memorial Hospital. “We all have to work together to create a leadership model. Having interdependent leadership to work collaboratively together. There’s so much energy put into self, and it creates more conflict.” Pearce said leadership is more than elected officials or business leaders. She said it includes faith-based organizations and not for profits. “All these groups have existing or future leaders and all of them will impact our children,” she said. “What strategies can we create and identify so that anyone who influences a child has been through proper leadership training?” Alex Gary is president of Alex Gary Communications Inc., and a Transform Rockford volunteer. The views expressed are those of Gary’s and do not necessarily represent those of the Rockford Chamber of Commerce.

November 2015 theVoice rockfordchamber.com

People, Companies on the Move

Organizations on the Move YouthBuild Rockford, a program of Comprehensive Community Solutions, Inc., received a $1.1 million grant from the U.S. Department of Labor for the next two years. In the past 20 years, the program has enrolled more than 1,000 low-income people who have dropped out of high school in the Rockford area; giving them the chance to become selfsupporting adults. They have built or renovated 48 units of affordable housing in Rockford neighborhoods. Rock Valley College, Goodwill Industries of Northern Illinois and the Northern Illinois Workforce Alliance launched on Oct. 19 a new holistic model of adult education services to decrease the number of local residents without a high school diploma or equivalency. Participants will pursue high school equivalency or adult basic education classes at Rock Valley College at 303 N. Main St., or RHA Blackhawk Courts. Goodwill staff will provide wrap-around case management and career guidance, followed by connections to The Workforce Connection for work on certificates or credentials and employment.

Ringland-Johnson Construction began construction on a $1 million, 4,500-sq.-ft. building addition to Peak Sports Club in Loves Park that will house a CrossFit training facility. Precast concrete walls will be erected in less than one day, significantly reducing construction time. Roofing construction will begin immediately after, with interior work soon to follow. Plans are for the facility to be fully operational and open to the public by Christmas of this year. YWCA Rockford has rebranded itself YWCA Northwestern Illinois to better reflect its fourcounty service area. YWCA and La Voz Latina finalized plans for La Voz Latina to operate as a department within the YWCA for nonprofit collaboration and operational efficiencies. “Innovative collaborations are increasingly critical for non-profits in today’s economic landscape,” said Kris Kieper, CEO, YWCA Northwestern Illinois. “The addition of La Voz Latina to the YWCA assures that quality programming for the Hispanic community is continued and enhanced, while our new name reflects our dedication to a regional approach to these and other mission-related challenges.”

Rosecrance Health Network announced plans to offer supportive living at a new drugand alcohol-free recovery residence in Chicago’s Lakeview neighborhood. The building under construction at 3701 N. Ashland Ave., will contain a counseling center and supportive housing. The recovery home needed a special use permit, which the Chicago Zoning Board of Appeals granted on Oct. 16, after eight hours of testimony from Rosecrance and from opponents. The young people, ages 18 to 29, will receive academic and life coaching and may attend college or work.

MercyRockford Health System will build a new, $660,000 helipad at Rockford Memorial Hospital’s Rockton Avenue campus.

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People, Companies on the Move

November 2015

Guest Perspective INSIGHT

The impact of one ‘business’ expansion Ripples in the community

One of our most important local “businesses” celebrated an expansion recently. This service-oriented “business” now will be able to serve 140 more clients and hire 10 more employees. Good news, no? Why didn’t you hear about it? You probably did, but you didn’t think of it in terms of economic impact. The “business” is Circles of Learning, a nonprofit, state-licensed childcare center on Wansford Way in Rockford. You’re right, it’s not a business in the way we usually think of them. But the money it puts into the pockets of its more than 50 employees makes its way into our economy the same as if they had earned it making cars or airplane parts. Stenstrom Contractors handled the construction, and made a donation to Circles, as did several foundations and the Alpine Kiwanis Club. That’s more money cycling through our local economy generated by the childcare agency. But the dollar impact of an agency like Circles of Learning goes even further. Currently, the agency takes care of 261

Anita Rumage Circles of Learning

children. That will likely expand by 140 when the new 13,000-sq.ft. expansion is fully utilized. That will mean that families of nearly 400 children will have quality, affordable day care to rely on while mom and/or dad pursue a paycheck or the dream of a higher education. The long-range impact of that is incalculable, as it benefits these children, who get a high-quality preschool experience that sets them up for success in kindergarten. We know what follows – success in kindergarten is a necessary first step if children are to succeed in the 12 grades that follow, and beyond. Take a moment to congratulate Circles of Learning, and then, email your legislator and the governor for the passage of a new budget soon, which includes childcare payments. Anita Rumage is executive director of Circles of Learning. The views expressed are those of Rumage’s and do not necessarily represent those of the Rockford Chamber of Commerce.

OSF Medical Group breaks ground on new Center for Health OSF Medical Group broke ground on Oct. 26 on a new Center for Health at 1502 Parkview Ave., Rockford. The approximately $6 million, 16,000-sq. ft., two-story clinic will include a primary care service, OSF Saint Anthony physical therapy services and wellness/health fitness center. Construction is slated to begin by the end of the year with occupancy expected in fall, 2016. This will be the 15th OSF Medical Group location across Winnebago, Boone, Ogle and McHenry counties. “OSF Medical Group is committed to making health care more accessible for our patients and families in the communities we serve,” said Susan Fernandez, an administrator with OSF Medical Group. “This new location is another important piece in that effort.”

November 2015

theVoice rockfordchamber.com

Guest Perspective INSIGHT

Fundraising: What makes cents Professional development opportunities It seems that professional development is all around us. Everywhere I go retail clerks, waiters and waitresses, and car dealership personnel are asking what I think of their companies’ treatment of me, the consumer. Usually, there is a reward – a free meal, the chance to win $100, or something – for completing the online survey. The reward seems to add an air of sincerity that the company really wants to hear from me, to know what I think – logically for the purpose of improving its services and products. What does it do well? What does it need to do better? The outcome is professional development for the employees. My point is, professional development is a good thing. After all, don’t I want an automotive technician who is replacing my brakes to have knowledge of the latest brake parts and their installation? How about the surgeon who does my knee replacement or performs my heart bypass? How up to par would I like he or she to be? Professional development is alive and well in the non-profit sector too. And getting better. Transform Rockford is a driving force for making our community stronger. The fundraising professionals, non-profit CEOs, board members and volunteers whom I know are in lock step with this initiative. We want to increase the return on investment -- the ROI -- that our generous donors deserve.

Educational Opportunities How can we leverage their generous gifts by increasing funding to protect our environment; to alleviate crime, drug abuse, poverty and disease; and to increase educational opportunities and healthy, active lifestyles? This is

of five years in

How can we leverage their generous gifts by increasing funding to protect our environment; to alleviate crime, drug abuse, poverty and disease; and to increase educational opportunities and healthy, active lifestyles? This is the charge we have as fundraisers. the charge we have as fundraisers. How can we do our jobs – our calling – better? The answer, again, is professional development. In a nutshell, we want to get better at fundraising for annual giving, major gifts and planned giving. We want to improve our special events. We want to streamline operations through the use of technology. We want to attract more dedicated board members as our fundraising partners and better support the board members we have through comprehensive training as they perform a fundraising role. Finally, we want to increase online giving through better Web sites. And, of course, there’s more. We’re lucky in Rockford to have many resources to turn to. For starters, I am grateful to Rockford University for the part it has played for over 10 years in supporting and housing the Northern Illinois Center for NonProfit Excellence (NICNE) and the support NICNE has received, in turn, from the Community Foundation of Northern Illinois and the United Way of the Rock River Valley. Because of this partnership, many nationally acclaimed fundraising experts have presented in Rockford. Currently, NICNE offers a series of five four-week sessions leading to a Fund Development Certificate, which provides an overview of fundraising fundamentals geared to those in

fundraising and those new to the field. It also offers a Certificate in Non-Profit Management, designed for non-profit leaders to enhance their management skills in the areas of leadership and governance, fund development, finance, human resources and marketing/ communications. Leadership Café offers monthly programs that present cutting-edge, timely issues in non-profit leadership and governance for fund development staff and boards. Finally, NICNE offers a six-session, proposalwriting course once every two years for beginning and intermediate grant writers, which focuses on proposal writing fundamentals.

Networking Opportunities For more than 30 years, the Rockford Chapter of the Association of Fundraising Professionals (AFP) has been a leading resource for fundraisers at all levels of their careers, board members and CEOs alike. It hosts monthly meetings open to members and non-members that cover all aspects of fundraising. It also provides opportunities for fundraisers to network with their peers to solve challenges and share best practices. It welcomes people new to the profession through its one-on-one mentoring program, and conversely, encourages members to pursue the national Certified Fund Raising Executive (CFRE) credential for fundraisers who have a minimum

the profession.

Suzanne Berger NICNE

AFP chapters offer educational programs and structured courses prior to the CFRE exam administered by CFRE International. Lastly, AFP’s Code of Ethical Standards and the Donor Bill of Rights, co-authored by AFP, stand as hallmarks of the ethical practices that are the standard of the fundraising industry. Originating in 2005, the Northern Illinois

Planned

Giving

Council

presents quarterly programs on topics relevant to the field of estate planning, including current tax laws, regulations and best practices. Presenters are respected experts in the field of estate planning and charitable planned gifts. It is the professional organization for those who generate, promote and administer planned gifts. Both members

and

non-members

may

attend. These are effective tools that can make fundraisers and those who help them better at what they do. The outcome is a group of people whose potential is lifted up to provide the monetary means to build our community into a healthier, safer, more vibrant place to live. It all makes sense. Suzanne Berger is a former fundraising professional for Rock Valley College and the Rockford Park District; a past president of AFP, Rockford Chapter; and a current NICNE instructor. The views expressed are those of Berger’s and do not necessarily represent those of the Rockford Chamber of Commerce.

theVoice rockfordchamber.com

November 2015

A river awash in lights

New magic for Stroll on State Traditions help define who we are and where we come from. They weave the fabric that binds a community together and guide us to who we aspire to be in the future by carrying a torch from the past. As Stroll on State enters its third year, I’ve been reflecting on how quickly it has become a new tradition for our community. As always, Stroll on State will take place on the Saturday after Thanksgiving from 3 to 9 p.m., in downtown Rockford. RACVB and its partners, volunteers and the entire community looked on in awe and wonder as SOS grew from 30,000 attendees in 2013 to some 60,000 attendees in 2014. The merriment-filled crowds enjoyed the sights and sounds and shared experiences with their family and friends as we kicked-off the Merry & Bright holiday season. Nearly 90 percent of those attending SOS in 2014 came with two or more people, showing how the event is truly an experience that is best when it is shared with a loved one.

A Great New Partnership As Stroll grows, we recognize the need for additional support and partnerships to enhance the event and ensure it remains a free event for the community. We are honored to announce that Illinois Bank & Trust has locked arms with RACVB and is providing significant underwriting for Stroll on State as our presenting sponsor for 2015 and 2016. We couldn’t be more pleased to partner with such a great community institution. “Illinois Bank & Trust is excited to be the presenting sponsor for Stroll on State. Our community and the RACVB have turned Stroll on State into a great community event and a draw for our entire region,” said Jeff Hultman, IB&T market president. “As one of the largest and fastest-growing financial institutions headquartered in Rockford, we are delighted to be a key supporter of our growing downtown vibrancy, increasing community connectivity and ultimately success for our region. We

John Groh Rockford Area Convention & Visitors Bureau

hope tens of thousands join Illinois Bank & Trust at Stroll on State.” Additional underwriters and sponsors to date include SwedishAmerican, a Division of UW Health, Comcast, WilliamsManny Insurance Group, Landstar Inway and LaMonica Beverages.

A Bright New Addition Just as Stroll on State brings the community together for the holidays, the Rock River has the opportunity to bring our community together. Inspired by the great lighting and decorations that make Stroll on State so magical, RACVB is pleased to announce a new idea that will enhance the banks of our great river and literally shine a new light on our downtown. Rockford’s River Lights will illuminate our riverfront in new and bold ways. Imagine the banks of the Rock River awash in lights. Imagine those lights dancing and moving, synchronized to music. River Lights will debut at this year’s Stroll on State. And, with the support of the community, the lights will stay on and the music will continue each night following Stroll until Jan. 2, 2016. Donations and sponsorships are currently being sought for this new idea. To learn more about River Lights, please contact me at the RACVB office, 815-963-8111 or jgroh@ gorockford.com.

Celebrating and Sharing We look forward to sharing with you all of the great activities, attractions and magical moments that Stroll on State and the entire Merry & Bright season has to offer in Rockford. And thank you for celebrating and sharing the most wonderful time of the year with us. John Groh is president & CEO of the Rockford Area Convention & Visitors Bureau. The views expressed are those of Groh’s and do not necessarily represent those of the Rockford Chamber of Commerce.

November 2015

S P E C I A L

theVoice rockfordchamber.com S E R I E S

Business Succession The Rockford Chamber of Commerce presents the fourth in a series of special articles focused on transferring business leadership to the next generation.

Six steps to getting the most out of your exit plan Family business owners want to understand how a well-crafted exit plan can increase the value of their business and ensure a fair price if and when they want to transfer the business to family members, sell to management or employees, or put the business on the market. In addition to making sure that you produce quality products -- delivered on time and at a price people are willing to pay -- there are a number of steps you can take to both increase the value of your business and the likelihood that you will realize that value. Create Your Own Exit Strategy. One way or another, your exit from the business will happen by design or default. Closing or liquidating the business is usually the last resort without other options being considered. By taking the time to plan when and how you might leave the business, you increase the likelihood that your hopes will be realized. The longer your planning horizon, the more options you can reasonably consider. So many businesses come to the finish line with no real plan and are crushed by the price the business brings on the auction block or in the open market. That is a helluva way to enter retirement. Develop a Priority Plan. Once you know how much money the company needs to generate to support you in retirement, you can focus on what it will take to guarantee that it is in the best shape to support your financial goals, whether it is transferred within the family or to somewhere else. It takes time to build business value, and a priority plan forces you to document how you will grow the business, improve productivity and profitability, gain market share and build bench strength that someone else will want to buy. Businesses without a plan are often not sellable. Build Your Bench Strength. If you are the rainmaker, innovator, problem-solver, chief salesman and job bidder, you are lowering the value of your company to the point where it may not be sellable. Smart business owners focus on developing strong management teams that can replace him or her, or perform those duties in the owner’s absence. This team needs to understand the business goals and be an integral part of the growth and success of the business. Buyers want informed and competent management

left behind when you walk out the door. Rick Bastian Create Blackhawk Bank ‘TurnKey’ Tools. Potential buyers look for businesses that are both profitable and easy to run. Document your processes and procedures. Buyers don’t pay a premium if they have to try to figure out what you do and how you do it. Don’t leave deferred maintenance and obsolete equipment on the table; if you do, you will be leaving part of your asking price there as well. Take time during your planning horizon to reduce your dependence on any one single customer, supplier or employee. Buyers shy away from concentration risk. Create and Maintain Sound Financial Data. Any experienced buyer will engage in a serious process of due diligence. The key to ensuring a sale at the agreed-upon price is to make certain that there are no financial surprises in the amount of receivables, the levels of inventory, the validity of expenses incurred or the amount of taxes paid. Three or more years of solid financial information is probably a minimum for you to document your story of growth and success. Be prepared to explain any anomalies or extraordinary items. Always be honest and transparent. A breach of trust could kill the deal. Identify Your Unique Selling Proposition. What sets you apart from the competition in the quality or uniqueness of your product, the level of service you provide, or the niche markets you serve? Is there something that stands out in the strength of your management, the skills of your employees or the technology you utilize? Document these in a prospectus that highlights how the value in the business was created and how it will be maintained. Remember, your exit from the business is going to happen, someway and somehow. Planning ensures that what happens is by design, so you can reap the rewards of a lifetime of dedication and hard work. Rick Bastian is chairman & CEO of Blackhawk Bank. The views expressed are those of Bastian’s and do not necessarily represent those of the Rockford Chamber of Commerce.

November 2015

MOBILE SECURITY Protect yourself on the go Almost all Americans are using mobile devices. Often, mobile devices are used for sensitive activities, including banking, online shopping and social networking. Some require users to provide personal information; names, account numbers, addresses, email addresses and passwords. Moreover, apps routinely ask for access to information stored on the device, including location information. The use of unsecured, public Wi-Fi hotspots has increased dramatically over the past few years. These networks are accessible on airplanes, coffee shops, shopping malls and sporting events. The more access the Internet on the go, the more risks we face on our mobile devices. Follow these tips to stay safe when connecting from a mobile device. 1. Think Before You Connect. Before you connect to any public Wi-Fi hotspot – an airplane, airport, hotel, train/bus station or café – be sure to confirm the name of the network and exact login procedures with appropriate staff to ensure that the network is legitimate. Using your mobile network connection is generally more secure than using a public Wi-Fi network. 2. Guard Your Mobile Device. In order to prevent theft, unauthorized access and loss of sensitive information, never leave your mobile devices – including any USB or external storage devices – unattended in a public place. If you plan on leaving any devices in your hotel room, be sure those items are appropriately secured. 3. Keep It Locked. The United States Computer Emergency Readiness Team (US-CERT) recommends locking your device when you are not using it. Even if you only step away for a few minutes, that is enough time for someone to steal or destroy your information. Use strong PINs and passwords to prevent others from accessing your device. 4. Update Your Mobile Software. Treat your mobile device like your home or work computer. Keep your operating system software and apps updated, which will improve your device’s ability to defend against malware. 5. Only Connect to the Internet if Needed. Disconnect your device from the Internet when you aren’t using it and make sure your device isn’t programmed to automatically connect to Wi-Fi. The likelihood that attackers will target you becomes much higher if your device is always connected. 6. Know Your Apps. Be sure to thoroughly review the details and specifications of an application before you download it. Be aware that the app may request that you share your personal information and permissions. Delete any apps that you are not using to increase your security.

theVoice rockfordchamber.com

Members Caught on Digital ON DIGITAL Ceremonial ribbon donated by SERVPRO of Rockford.

Accuride Rockford Operations, manufacturer of Gunite®-brand brake drums, slack adjusters and other wheel-end components for the North American commercial vehicle industry, accepts the 2015 Association for Manufacturing Excellence award in September.

Source: U.S. Department of Homeland Security

Movement Fitness held a ribbon cutting and open house on Sept. 30 at 580 S. Perryville Road, Rockford, for its new personal fitness training facility. Each client gets a customized workout program designed specifically for them.

The Patricia D. Pepe Center for Cancer Care at OSF Saint Anthony Medical Center held a ribbon cutting on Oct. 1 at 5666 E. State St., Rockford. The $8.5 million center addresses the growing demand for outpatient oncology services.

Ben’s Soft Pretzels held a ribbon cutting on Oct. 6 inside the Meijer at 2013 McFarland Road, Rockford and held a ribbon cutting on Oct. 7 inside the Meijer at 1770 W. Lane Rd, Machesney Park.

theVoice rockfordchamber.com

November 2015

Regional, National Indicators THE ECONOMY U.S. Indicators September 2015 Consumer Price Index



Unemployment Rate Payroll Employment Average Hourly Earnings Producer Price Index Employment Cost Index Productivity U.S. Import Price Index U.S. Export Price Index

0.2 percent 5.1 percent

      

142,000 $0.01 0.5 percent 0.2 percent (second quarter, 2015) 3.3 percent (second quarter, 2015) 0.1 percent 0.7 percent

Source: U.S. Bureau of Labor Statistics

Population Clock As of Oct. 18 2015

U.S. 321,980,544

World 7,279,944,725

Source: U.S. Census Bureau

Unemployment Rates Region / State / Nation May 15

June 15

July 15

Aug 15

Rockford

5.9

6.1

7.1

6.4

Chicago

6.0

6.3

6.1

5.7

Illinois

6.0

5.9

5.8

5.6

United States

5.5

5.3

5.1

Source: U.S. Bureau of Labor Statistics

Greenest Cities in America in 2015 In an effort to ﬁnd the cities that most encourage an environmentally friendly lifestyle, WalletHub analysts compared the 100 most populated U.S. cities across 13 key metrics; from greenhouse-gas emissions per capita to the number of smartenergy policies and initiatives.

Greenest Cities in America 1. New York, N.Y.

----------------

2. Portland, Ore.

16. Chicago, Ill.

3. San Francisco, Calif.

----------------

4. Washington, D.C.

25. Madison, Wis.

5. Honolulu, Hi.

----------------

6. Seattle, Wash.

28. Milwaukee, Wis.

7. Minneapolis, Minn. 8. Boston, Mass. 9. Oakland, Calif. 10. Fremont, Calif.

Source: WalletHub.com

November 2015

theVoice rockfordchamber.com

the News IN Members THEin NEWS

1. Anna Toye

2. Stephen Hofmann

3. Elizabeth Pierson

4. Matt Wickstrom

5. Susan McLay

6. Auguste Pacer

7. Lisa Swanson

8. Christopher Tam

9. Timothy A. Honquest

10. Patrick Hoey

11. Kerry Schaible

12. Kory Blank

13. Joshua Brozek

14. Daniel Krakora

15. Adelaide Packard

16. Bardley Budde

17. Maxwell Vest

18. Allie Branca

19. Dr. Alesia Jones

20. Dr. Farion Williams

21. Leslie Anderson

22. Dr. Jeffrey A. Barteau

23. Dr. David G. Cable

24. Dr. Leslie P. Edgcomb

BOARD APPOINTMENTS

Bruce Vorel was appointed the new board president of Rockford MELD. The Literacy Council named its 2015-2016 board members: Mike Paterson, president; Dr. Lori Fanello, vice president; Brian Hintzsche, treasurer; Noel Nickel, secretary, and Paul Hartzog, past president. Board members: Jennifer Bowman, Jessica Cook, Maleeah Cuevas, Nicole Fasano, Don Gillingham, Paul Iverson, Kelly Lattimer, Kristin Smith and Kathy Velasco. Lifescape Community Services elected board officers for 2015-2016: Einar Forsman, president; Craig Shelton, vice president; Dale Townsend, secretary; Gary Binicewicz, treasurer, and Gary Hunt, past president. Members re-elected to three-year terms were Ted Liebovich and David Kase, and newly elected member, Carol Bell. Beverly Long and Kiki Marske retired from the board. First National Bank And Trust

Company announced the election of Timothy M. McKevett to its board.

NEW HIRES, PROMOTIONS, RETIREMENTS Rockford Police Chief Chet Epperson announced his retirement on Nov. 13, 2015. With the Rockford Police Department for more than 33 years, he was appointed chief in April, 2006. Anna Toye (1) was promoted to assistant vice president, human resources manager at First National Bank and Trust. Alpine Bank hired Stephen Hofmann (2) as assistant vice president & financial advisor and Elizabeth “Betsy” Pierson (3) as senior vice president & chief investment officer of Alpine Trust & Investment Group. The Chicago Blackhawks reassigned forward Brandon Mashinter and defenseman Cameron Schilling to the Rockford IceHogs.

McMAHON hired Matt Wickstrom (4) as a mechanical systems designer in Neenah, Wis. First Midwest Group hired Susan McLay (5) as a bookkeeper. Auguste Pacer (6) joined KMK Media Group as the fall marketing intern. Ringland-Johnson Construction hired Amanda Bragg as a new project coordinator. First Midwest Group hired Lisa Swanson (7) as receptionist. Rockford Area Economic Development Council hired Stacy Bernardi as vice president of business development. Christopher Tam (8) has joined V2 Marketing Communications as marketing specialist.

EMPLOYEE/COMMUNITY RECOGNITIONS, AWARDS Boylan Catholic High School gave alumni recognition awards in October to Michael Mastroianni,

’70, Veritas Award; Nancy Morgan Voss, Honorary Alumna; Jeff Phad, Outstanding Teacher, and Nicholas Seivert, ’06, Young Alumnus. The following won Alumni Excellence awards: P. Gregg Marinelli, ’64; Michael Matus, ’75; Catherine Custer McDermott, ’78; Brent Brodeski, ’85, and Bianca Clendening Sutherland ’00. Timothy A. Honquest (9), Honquest Family Funeral Homes with Crematory, celebrated 20 years of service in September. Patrick Hoey (10), assistant deputy chief, Rockford Police Department, graduated from the Federal Bureau of Investigation National Academy program in Quantico, Va. 13 WREX staff received Emmy nominations from the Chicago/ Midwest Chapter of the National Academy for Television Arts & Sciences: Sean Muserallo and Kristin Crowley, anchors, OnCamera Talent - News Anchor, and Kyle Yonkers, marketing director,

theVoice rockfordchamber.com

November 2015

IN THE NEWS Members in the News

25. Dr. Michael A. Hart

26. Dr. Robert G. Hodge

27. Dr. Andrew P. Hoffman

28. Dr. Mary E. Keller

29. Denise M. Nordernberg

30. Dr. Stathis Poulakidas

31. Dr. Lawrence P. Prabhakar

32. Dr. Edward C. Pyun, Jr.

33. Dr. Mehul Soni

34. Dr. Tetsuya Takeuchi

35. Dr. Marc Whitman

36. Dr. Emily K. Wilzcak

Leadership Institute at SMU’s Cox School of Business in Dallas.

OF GENERAL INTEREST

37. Jennifer Halvorson

38. Daniel Huntley

News Specialty - Human Interest, for his series on BraveHearts Therapeutic Riding & Educational Center. Kerry Schaible (11), financial advisor, Northwestern Mutual, earned the Retirement Income Certified Professional® (RICP®) designation from The American College, Bryn Mawr, Pa. University of Illinois College of Medicine Alpha Chapter of the Alpha Omega Alpha Honor Medical Society welcome the following: Kory Blank (12), Joshua Brozek (13), Daniel Krakora (14) and Adelaide Packard (15) (class of 2016). Previously inducted were Bradley Budde (16) and Maxwell Vest (17). Allie Branca (18), financial advisor, Raymond James, achieved the designation of Certified Financial Planner™ (CFP®). The University of Illinois College of Medicine at Rockford gave Alesia Jones, Ph.D. (19) the Distinguished Teaching Award, and Farion Williams, M.D. (20), the Distinguished Service Award. Rockford Area Sexual Assault Counseling received the Distinguished Community Award. Comfort Keeper named Amanda Amundson as Comfort Keeper of the Month for September. Leslie Anderson (21), State Farm Insurance Companies, completed fellowship requirements for the National African American Women’s

The physicians of The Rockford Surgical Service and Perryville Surgical Associates joined OSF Medical Group to create the largest surgical group in the region, OSF Surgical Group – Rockford: Jeffrey A. Barteau, M.D. (22), FACS; David G. Cable, M.D. (23), FACS; Leslie P. Edgcomb, M.D. (24), FACS, CWS; Michael A. Hart, D.O. (25); Robert G. Hodge, M.D. (26), FACS; Andrew P. Hoffman, M.D. (27), FACS; Mary E. Keller, M.D. (28); Denise M. Nordenberg (29), APN; Stathis Poulakidas, M.D. (30), FACS; Lawrence P. Prabhakar, M.D. (31), FACS, FASCRS; Edward C. Pyun, Jr., M.D (32)., FACS; Mehul Soni, M.D. (33), FACS; Tetsuya Takeuchi, M.D. (34); Marc Whitman, M.D. (35); Emily K. Wilzcak, M.D. (36) Jennifer Halvorsen (37), Spectrum Insurance Agency, Durand, attended the Commercial Casualty 2 seminar in September; receiving seven credits towards her continuing education. Rachel Rebsom, faculty, and Bridget Krysztopa, junior, Keith School, attended the inaugural Emotion Revolution Summit at Yale University in October. The Summit focuses on the national Social Emotional Learning (SEL) movement and the launch of a resource center. The Emotional Revolution is a joint initiative between the Yale Center for Emotional Intelligence and Born This Way Foundation, founded by Lady GaGa. Daniel Huntley (38), attorney, WilliamsMcCarthy, volunteered as Rockford Area Habitat for Humanity’s attorney at home sale closings, including the one on Sept. 2.

The case for trust (continued from page 3)

cost of acquiring a new customer versus keeping an existing one alone can result in an increase of as much as 500 percent. Fraud. Fraud is flat-out dishonesty, sabotage, obstruction, deception and disruption—and the cost is enormous. A 2004 study estimated that the average U.S. company lost 6 percent of its annual revenue to some sort of fraudulent activity. In Enron’s case, the fraud tax was ultimately 100 percent, sinking the company.

Business School study shows a 40 percent dividend.) Better execution (The FranklinCovey study shows every measure is substantially higher.) Heightened loyalty (All stakeholders— employees, customers, suppliers, distributors and investors—stay longer with high-trust companies.) When you add up all the dividends of high trust— and you put those on top of the fact that high trust decreases or eliminates all the taxes as well—is there any doubt that there is a significant, direct, measurable and indisputable connection between high trust, high speed, low cost and increased value? So what’s the role of the CEO with respect to trust? I suggest it’s threefold: First, recognize the business case for trust—be an advocate instead of an obstacle. Second, see leadership as “getting results in a way that inspires trust.” In other words, personally model trust through character, competence and demonstrated behavior. Third, align organizational systems and structures around trust. In the words of Campbell Soup CEO Doug Conant, “The first thing for any leader is to inspire trust.” Bottom line, nothing is as fast as the speed of trust. Nothing is as profitable as the economics of trust. It’s truly the one thing that changes everything. . theVoice

Just as the taxes created by low trust are significant, so the dividends of high trust are also incredibly high. Consider the speed with which Warren Buffett completed the McLane acquisition. Consider the studies cited earlier. When trust is high, the dividend we receive is a performance multiplier, elevating and improving every dimension of the organization. Specific dividends include the following: Increased value (Watson Wyatt shows an increase of 286 percent.) Accelerated growth (Customers buy more, refer more and stay longer with companies they trust.) Enhanced innovation (High creativity and sustained innovation thrive in a culture of high trust.) Improved collaboration (In lowThis article is a reprint from the Chief trust cultures, collaboration is mere Executive magazine by permission of Steven coordination or, at best, cooperation.) ™ Stronger partnering (The Warwick M.R. Covey, The Speed of Trust .

Rockford Chamber members appear bolded. Thank you for your support of your fellow Chamber members.

Tuesday, November 3

Entré Computer Solutions presents TechX 2015, 11 a.m. to 4 p.m., at Prairie Street Brewhouse, 200 Prairie St., Rockford. Hors d’oeuvres, complimentary lunch and keynote speakers, followed by afternoon breakout sessions. Registration required. Contact 815-399-5664, ext. 245 or seminars@entrerock.com.

Wednesday, November 4

Mapleglen Care Center, a medical cannabis dispensary, and In Grown Farms, a medical cannabis cultivation center, present a Medical Cannabis Informational Event, 6 p.m., at Giovanni’s, 610 N. Bell School Road, Rockford, on how to become a certified patient in Illinois. To RSVP contact 815-516-0087 or learnmoreillinois@gmail.com or visit Mapleglencc.com. Association of Fundraising Professionals, Northern Illinois Planned Giving Council, McGladrey and SwedishAmerican, A Div. of UW Health host Russell James, J.D., CFP, professor at Texas Tech University, 7:30 to 11:30 a.m., at Giovanni’s, 610 N. Bell School Road. James will present on Charitable Planning and the cognitive motivations for planned giving. Breakfast included. Register at AFPRockford.org.

Thursday, November 5

November 2015

Community Events COMMUNITY

NIU EIGERlab hosts a Good Morning Rockford! celebrating 20 years of education, 7:30 a.m., at NIU-Rockford, 8500 E. State St. Stay for the news conference at 9 a.m., with updates on NIU EIGERlab and tours of the new Coworking space. RSVP to apetta@niu.edu.

Wednesday, November 11

Rockford Public Library presents Search the Foundation Directory Online for Nonprofit Grants, 2 to 3:30 p.m., main library, second floor computer room, 215 N. Wyman St. Registration required; spaces limited. Call 815-965-7606.

Thursday, November 12

University of Illinois College of Pharmacy at Rockford, 1601 Parkview Ave., presents Fall Information Sessions: Careers in Pharmacy, Nov. 12, 5:30 to 7:30 p.m., and Nov. 21, 10 a.m. to noon. Individual advising appointments also available. Contact Rachel Van Den Broek, rachelv@uic.edu or visit pharmacy.uic.edu. Women of Today’s Manufacturing presents Tour of Rockford Manufacturing at Woodward Governor, One Woodward Way, Loves Park, at 5:30 p.m., followed by dinner at Lino’s, 5611 E. State St., Rockford, at 6:30 p.m. Register at www.wotm-rockford.com.

Friday, November 13

SwedishAmerican, A Div. of UW Health presents its annual Puttin’

On the Glitz fashion show/ luncheon, 11 a.m., at Giovanni’s, 610 N. Bell School Road, Rockford. Local television news anchors, hospital professionals and individuals whose lives have been touched by cancer will model the latest fashions from Dress Barn and Seno Formalwear. Tickets by Nov. 6 at 779-696-2496. Jackson Browne performs, 8 p.m., at the Coronado Performing Arts Center, 314 N. Main St., Rockford. For tickets, call 800-745-3000 or visit www.ticketmaster.com. La Voz Latina presents its Annual Recognition Banquet: Caribbean Nights (Noches Caribeñas) at Giovanni’s, 610 N. Bell School Road, Rockford. Social hour, 5 p.m.; dinner and program, 6 p.m. Keynote speaker is Lt. Gov. Evelyn Sanguinetti. Caribbean wear encouraged. For tickets visit www.lavozlatina-rkfd. org/2015AnnualBanquet.

Saturday, November 14

Rockford Art Museum presents No Boundaries: Arts Day for People with Disabilities, noon to 4 p.m., at Riverfront Museum Park for the Arts + Sciences, 711 N. Main St. Free.

Sunday, November 15

Mendelssohn Performing Arts Center, 406 N. Main St., Rockford, presents the Avalon String Quartet, “Celebrating Russian

Rockford Public Library Foundation presents Discover the beauty, history and magic of the Appalachian Trail, 6:30 to 9 p.m., Nordlof Center, J.R. Sullivan Theater, 118 N. Main St. Presentation by Willie DiFabio, who has hiked the trail, and showing of the movie “Appalachian Trail, An American Legacy.” Call 815-9657606.

Flu season is here

Sunday, November 8

peaks in the January or February. Rates of infection are highest among

WCHD offers walk-in vaccinations The Winnebago County Health

Department (WCHD) has opened its flu vaccination clinics for the

2015-2016 season, and the Centers for Disease Control and Prevention recommends all individuals 6 months and older receive a flu shot.

The flu season can begin as early as October, but most commonly

Discovery Center Museum of Rockford, 711 N. Main St., presents Smashing Pumpkins, 1 to 4 p.m. A giant trebuchet will transform your pumpkin porch décor into a parking lot projectile.

children. Even if you were vaccinated last year, it is important to get an

Tuesday, November 10

Influenza A viruses (California H1N1 and Switzerland H3N2) and two

annual flu shot, as flu viruses constantly are changing and vaccines

are usually updated from one season to the next. A person’s immune protection also declines over time.

The Winnebago County Health Department purchased the

Quadrivalent vaccine to protect against four different flu viruses: two

Girls Night: The Musical takes place, 7:30 p.m., at the Coronado Performing Arts Center, 314 N. Main St., Rockford. For tickets, call 815-968-5222 or visit www. ticketmaster.com.

Influenza B viruses (Brisbane and Phuket (yamagata lineage). Cost is

Giovanni’s and Accent on Events hosts TLC’s “Say Yes to the Dress” star Randy Fenoli, who will speak at a reception, 7:30 p.m., at 610 N. Bell School Road, Rockford. For tickets, visit giodine.com or call 815-398-6411.

around the injection site. The vaccine usually takes two weeks for your

$35; Medicaid and Medicare Part B accepted. The high dose vaccine

also is available for $45; covered by Medicare Part B. Call 815-720-4274 to verify eligibility on third party coverage.

Since the viruses in the flu shot are dead (inactivated), you cannot

get the flu from it. Side effects generally are a sore arm or redness

body to develop the antibodies to fight off infection if you are exposed to the flu virus.

Find the complete flu clinic schedule, visit www.wchd.org or call

815-720-4274.

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Composers,” 3 p.m. Tickets at www.mendelssohnpac.org or call 815-964-9713.

Monday, November 16

Rock Valley College Department of Composition and Literature hosts a free Speaker and Book Signing event with scholar and literary entrepreneur, Dr. Trevy McDonald, 1:30 to 2:30 p.m., in the student center atrium, 3301 N. Mulford Road. Dr. McDonald is the author of the novel Time Will Tell. For questions call 815-921-3323.

Tuesday, November 17

Rockford Public Library presents Rockford Certified Open Mic & Slam, 6 to 8 p.m., Nordlof Center, Black Box Theater, 118 N. Main St. Have at least two original poems ready to participate. Admission free; registration not required. Call 815-965-7606.

Thursday, November 19

Rockford Art Museum presents Artist Lecture: Phyllis Bramson, 7 to 8 p.m., at Riverfront Museum Park for the Arts + Sciences, 711 N. Main St. Free.

Friday, November 20

The American Advertising Federation (AAF) presents Christine Mortensen of Sprk’d Content Strategy and Marketing in Chicago. 11:45 am – 1:00 pm at Katie’s Cup, 502 7th St.; Rockford. Cost is $20 Members; $25 Non-Members; $10 Students. To reserve your spot, contact Chris Kelley at 815-397-6052 or register online at www.niadfed.org/event. Rockford Coronado Concert Association presents Benny Goodman Tribute featuring the Jilian Bliss septet, 7:30 p.m., at the Coronado Performing Arts Center, 314 N. Main St. For tickets visit www.coronadopac.org or call 815-968-0595.

Sunday, November 22

The Rockford IceHogs, American Hockey League affiliate of the 2015 Stanley Cup Champion Chicago Blackhawks, will have the Stanley Cup on display at the BMO Harris Bank Center, 300 Elm St. IceHogs faceoff against the Lake Erie Monsters at 4 p.m. (doors open at 3 p.m.). The first 2,500 fans receive a commemorative Blackhawks Stanley Cup poster. Tickets at 815-968-5222 or IceHogs.com.

Saturday, November 28

The third-annual Stroll on State takes place, 3 to 9 p.m., in downtown Rockford. The event kicks off the “Merry and Bright” holiday season with numerous events and activities from Nov. 28 to Jan. 23. Visit www.gorockford.com/strollonstate.

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November 2015

Ringland-Johnson Construction ranked #51 among the 2015 Midwest’s Top Contractors by Engineering News-Record (ENR). It made this list for the third year in a row; ranking #73 and #88 respectively in 2014 and 2013. The U.S. Department of Health & Human Services gave $5,842,634 in Affordable Care Act funding to clients of theFranaGroup to help establish Expanded Services and for the Health Infrastructure Investment Program to increase patient capacity and comprehensive primary and preventive health services to medically underserved populations through the alteration/renovation, expansion or construction of a facility. Woodward, Inc.’s board of directors declared a quarterly cash dividend of $0.10 per share, payable on Nov. 30, 2015, for stockholders of record as of Nov. 16, 2015. SwedishAmerican achieved Magnet® recognition for its nursing professionalism, teamwork and superiority in patient care from the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. It’s one of only 378 Magnet healthcare organizations out of nearly 6,000 healthcare organizations nationwide. Leaders from the National Association for Home Care & Hospice, including former Alaska U.S. Senator Mark Begich, visited Rockford in September to learn more about Rockford Health System’s Visiting Nurses Association’s telehealth monitoring service. The new initiative launched in 2012 provides remote patient monitoring services to high-risk congestive heart failure patients not eligible under Medicare. Area McDonald’s restaurants donated $3,000 to Goodwill Industries of Northern Illinois’ GoodGRADS program for financial scholarships to those in need to complete their GED test. Since August, 2013, Goodwill has awarded 723 test scholarships to individuals in Boone, Carroll, DeKalb, Jo Daviess, McHenry, Stephenson, Ogle and Winnebago counties. First National Bank and Trust Company for the 17th quarter earned BauerFinancial, Inc.’s highest (5-Star) rating for strength and stability; excelling in areas such as capital, loan quality and profitability. Rock Valley College received the annual merit award from the National Board of Surgical Technology and Surgical Assisting for achieving a 100 percent pass rate on the Certified Surgical Technologist examination for Aug. 1, 2014 through July 31, 2015. Discovery Center Museum received a TripAdvisor® Certificate of Excellence award for establishments that consistently achieve great traveler reviews on TripAdvisor. Chartwell Agency was hired by Rockford Vascular Surgery, a division of Affiliated Surgeons of Rockford, to

Business Briefs BUSINESS BRIEFS

develop a new website at www. asordoc.com.

Vitals recognized Rockford Spine Center with a notable “On Time Doctor Award,” for management of its practices in an appropriate timeframe. The average wait time at Rockford Spine Center is 14 minutes. The national average is 21 minutes. Rockford Park District’s Sandy Hollow Golf Course retained its designation as a “Certified Audubon Cooperative Sanctuary” through the Audubon Cooperative Sanctuary Program for Golf Courses, an Audubon International program. Superior Joining Technologies and Edge Factor will present “The Edge Factor Show,” airing in Rockford on WTVO Channel 17 (ABC) Sundays at 9 a.m.; WQRF FOX 39 Fridays at 11 p.m., and Rockford’s My Network TV Mondays at 6:30 p.m. The 52-week commitment includes episodes from seasons one and two; telling stories of innovative manufacturing teams working together to design and build incredible products. Wipfli LLP was named the 2015 Associate Member of the Year by the Illinois Health Care Association. KMK Media Group developed and launched a new website for Brightbill/ Ericson Eye Associates New Vision Laser Center with better performance for mobile and tablet users, a portal for patients to obtain personal medical information, and an online store for contact lenses. First National Bank and Trust invites students, 13 to 18, to participate in the Lights, Camera, Save! national video contest. Stop by an area branch or contact fun@bankatfirstnational.com for an entry form and contest details. Submit a video from Oct. 1 through Dec. 1 communicating the value of saving and inspiring others to become smart money managers. Learn more at www.bankatfirst national.com/lightscamerasave. V2 Marketing Communications completed a website redesign for XL Academics at xlacademics.com; optimized for use on mobile devices. First Free Rockford held a concert, reStart, in October with more than $17,000 raised to buy winter clothing items and school uniforms for Rockford Public School students in grades 6 to 12 that otherwise couldn’t afford them. First National Bank and Trust Company was named one of the top eight extraordinary banks in the United States by The Institute for Extraordinary Banking®; receiving the Money Smarts Banky® Award for Financial Literacy Education for its financial literacy programs. Savant Capital Management ranked fifth out of 30 top CPA financial planning firms in the United States as a Top Wealth Magnet in Accounting Today magazine. This is the fourth time

it has been recognized. Savant manages $4.5 billion in assets for its clients. 13 WREX received Emmy nominations from the Chicago/Midwest Chapter of the National Academy for Television Arts & Sciences for its coverage of the April 9 tornadoes in Rochelle and Fairdale. Rockford Area Convention & Visitors Bureau released a new, official Visitor’s Guide for the Rockford Region. Ignition Studio was selected by Rockford-based Beyond Relations to create a new corporate identity and new identities for its software suite. International pharmaceutical services provider PCI unveiled its new brand identity, PCI Pharma Services, at CPhI Worldwide 2015, signaling its full integration with recently acquired businesses Penn Pharma and Biotec Services International. With headquarters in Philadelphia, Pa., the company has a local presence at Packaging Coordinators, Inc., in Rockford. Colorwave Graphics, LLC produced two motorized 18 x 10-foot retractable banner units as set backdrops for the New England Sports Network, a regional sports cable and satellite television network. Colorwave also printed and wrapped eight RMTD buses for the Illinois National Guard. Circles of Learning, a not-for-profit, state-licensed childcare facility in Rockford, celebrated its more than 13,000-sq.-ft. building expansion at 5711 Wansford Way, with a ribboncutting event and tours on Oct. 12. Rockford Rotary Club worked with the Rockford Park District on a location to commemorate its 100-year anniversary in 2016. In collaboration with the City of Rockford, it will complete the Rockford Rotary Centennial Project at West State Street Linear Park, at the southwest corner of West State Street and Avon, in 2016. Ballard Engineering Inc., joined the Investigative Engineers Association, the nation’s oldest association of forensic engineering firms committed to providing the best in investigative engineering services, including expert witness testimony and litigation support. Rockford Housing Authority, along with Jim and Pam Keeling, joined in the dedication of peace with the installation of a peace pole at its main office in September. Children’s Home + Aid, with two crisis nurseries, Motherhouse Crisis nursery in Rockford and Bloomington Crisis Nursery, received a check from CyclingforKids, INC, from money raised in a three-day cycling event in September in Spring Grove, Ill. Rockford Coronado Concert Association opened the doors to the Coronado Performing Arts Center on Oct. 19 to Rockford Public School

fourth graders for its 14th annual exclusive “Reach for the Stars” performance of The Giordano Dance Company. On Oct. 26, McGladrey united with its fellow RSM firms under a common brand name — RSM US LLP. McGladrey, in working with colleagues at RSM firms around the world, has helped businesses close more than 2,000 transactions in almost 50 different countries. Ignition Studio, Inc., completed a comprehensive rebranding campaign for Zenith Cutter as a market leader and expert in manufacturing industrial knives. First National Bank and Trust collected more than 35,500 pounds of electronics at its branches in Rockton and Beloit for secure disposal and to benefit Goodwill Industries of Northern Illinois. Field Fastener, Machesney Park, ranked #8 in the 2015 Great Places to Work® Best Small & Medium Workplace list in the Oct. 26 issue of Fortune magazine. The company showcased its unique culture, benefits and commitment to the community. Rockford Memorial Hospital earned national recognition for quality care from Healthgrades with 19 awards in six clinical specialties, including the Spine Surgery Excellence Award™, the Orthopedic Surgery Excellence Award™, and the Vascular Surgery Excellence Award™. Northern Illinois Center for Nonprofit Excellence received a $60,000 grant from the Community Foundation of Northern Illinois over three years to build partnerships and capacity. United Way of Rock River Valley awarded $51,000 over three years to draw national experts to the community, create dialogue on best practices and support the integration of NICNE’s resources into the academic units at Rockford University. Rockford Park District launched “Operation Recreation” for veterans, active members of the armed forces and families. Individuals must have a valid military ID. Contact 815-987-8800 or visit www.rockfordparkdistrict.org/ oprec for special November veterans’ events and discounts. KMK Media Group completed a commemorative video for Rock Valley College, shown at its 50th Anniversary Gala and featuring several prominent alumni, including CEOs, actors and actresses, bestselling authors and superintendents. Thayer Lighting Inc. announces the winners of their drawing for a $50 Alchemy gift card at the Rockford Chamber Business Expo: Mary Jo Hare, SERVPRO of Rockford and Jarid Funderburg, Growth Dimensions Economic Development for BelvidereBoone County.

November 2015

New Chamber board members slated The Chamber’s nominating committee, headed by board member Rich Walsh, presented a slate of nominees for the Chamber Board of Directors at its Oct. 27 meeting. In announcing the slate of candidates, Chamber President Einar Forsman noted that there were many qualified candidates for each position on the board. “We’re confident those members nominated will represent the Rockford area business community with distinction.” New board members recommended for nomination for a three-year term beginning Jan. 1, 2016 are: • Carmen Coballes-Vega, Rock Valley College • Jean Crosby, Berkshire Hathaway HomeServices Crosby Starck Real Estate • Don Daniels, SwedishAmerican, A Division of UW Health • Kris Kieper, YWCA of Rockford The following individuals are recommended for reappointment for additional three-year terms under our bylaws: • Jeff Hultman, Illinois Bank & Trust • Amy Ott, Boylan Catholic High School

Manufacturer of steel sheet and plate products. 2524 11th St., 61104 Lehonna Kennedy 815-966-6320 www.ampflame.com

ADDANTE & ASSOCIATES, LTD. Certified Public Accountant. Steve Addante 815-636-0835

AREA ERECTORS, INC. Provides steel, ornamental iron and pre-engineered metal building erection and precast concrete erection services. 2323 Harrison Ave., 61104 Craig Shelton 815-398-6700 www.areaerectors.com Burpee Museum of Natural History Regional natural history museum focusing on the interpretation of regional natural history. 737 N. Main St., 61103 Dr. Dennis Harezlak 815-965-3433 www.burpee.org

CAREFREE WINDOW INC. Commercial/retail/residential window cleaning. P.O. Box 6063, 61125 Steve Lapp 815-633-6732

Get to Know Your Ambassadors

• Michele Petrie, BMO Harris Bank • Joe Castrogiovanni, Giovanni’s Inc. • Henry Seybold, Rockford Health System

Name: Bea Ricotta

Tim Rollins, WilliamsMcCarthy LLP; Mike Mastroianni, Rock Valley College, and Larry Bridgeland, MidCity Office Products, will complete nine years of service on the board on Dec. 31, 2015; the maximum permitted under the current Chamber bylaws. The board will vote on the nominating committee’s recommendations at its Nov. 24 meeting. For more information about the board nomination process, contact Einar Forsman at 815-316-4304.

How long have you been an Ambassador? 15 years

The following were voted on at the September board meeting to be elected as an officer for the coming one-year term, to begin Jan. 1, 2016 and expire Dec. 31, 2016: • Board Chairman Elect: Rick Zumwalt, OSF Saint Anthony Medical Center • Treasurer: Amy Ott, Boylan Catholic High School

Company: Rockford Register Star

Position: Marketing and Community Events Specialist

What do you like most about being an Ambassador? I love getting to know the people in our community. There are some really great people here, and it’s gratifying to make connections. The more people you get to know, the easier it is to connect people with other people. I also love to learn about the different places and businesses in our community. It helps me to promote this area – which is something we should all be able to do.

November 2015 Member Anniversaries Thank you to the members celebrating their anniversaries with the Rockford Chamber of Commerce.

40-YEAR MEMBERS

15-YEAR MEMBER

CherryVale Mall Holiday Inn of Rockford

TDS

30-YEAR MEMBERS

Lindstrom, Sorenson & Associates, LLP

Fehr Graham Rock River Water Reclamation District Rockford Housing Authority

25-YEAR MEMBERS

New Chamber Members MEMBERS ACCURATE METAL PRODUCTS

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FISHWITHME.NET The only online platform helping everyday anglers find fishing buddies to share costs and equipment, learn new tips and techniques, and fish more often. 6425 Spring Brook Road, 61114 Stacy McCaskill 305-290-3790, ext. 102 www.fishwithme.net

ISA’S BOUTIQUE Isa’s provides a wide selection of beautiful purses, accessories and clothing. 308 W. State St., Ste. 130, 61101 Martha Delgado 815-298-1799

KINDERCARE LEARNING CENTER Early childhood education. 308 N. Mulford Road, 61107 Velvet Mason 815-398-2800 www.kindercare.com

SPECTRUM PROGRESSIVE SCHOOL OF ROCKFORD Pre-K to 8th grade school. 2909 N. Main St., 61103 Glendia Strandin 815-877-1600 www.spectrumschool.org

Camelot World Travel Credit Union 1

20-YEAR MEMBERS Illinois Bank & Trust Mid-City Office Products Ray King REALTOR

10-YEAR MEMBER

5-YEAR MEMBERS Bella Luna Bakery Children’s Home & Aid Ciao Bella Ristorante GiGi’s Playhouse/Rockford, LLC Lou Bachrodt AutoMall New Zion Missionary Baptist Church Rockford Promise

Membership Renewals Thank you to members who renewed with the Rockford Chamber of Commerce in September, 2015. Advanced Rockford Eye Care Advanced Window Systems Aramark Uniform Services, Inc. BelRock Asphalt Paving Inc. Benson Stone Company, Inc. Bergstrom Inc. Blue Cross and Blue Shield of Illinois Bobcat of Rockford Briargate Management, LLC City of Rockford CliftonLarsonAllen LLP Colorwave Graphics, LLC ComElec-East, Inc. Courtyard by Marriott Cremation Society of Illinois Crystal Precision Drilling, Inc. Discount Tire Eckburg & Bates Insurance Agency Entre Computer Solutions Fabricators & Manufacturers Association, International First Northern Credit Union Gary W. Anderson Architects GiGi’s Playhouse/Rockford, LLC Giuseppe Verdi Society/Verdi Club Heritage Aero, Inc. Holiday Inn Express InterActive Safety Solutions Inc. Keith Country Day School Key Realty, Commercial & Industrial - Teri Watts, Broker Leading Lawyers Maculan Chiropractic Clinic Mid-West Family Broadcasting Minuteman Press

Nelson Fire Protection Premium Oil Company QPS Employment Group Rise Broadband Rock River Valley Tooling & Machining Association Rock River Water Reclamation District Rock Valley Apartments Rockford Bank & Trust Co. Rockford Bell Credit Union Rockford Cemetery Association, Greenwood Cemetery & Crematorium Rockford Fastener Inc. Rockford MELD Rockford Register Star Rockford Speedway/Forest Hills Lodge Rockford Toolcraft, Inc. Rogers Brothers Galvanizing Roy Gayle Pony Baseball Softball Safety Socket LLC Sam’s Club, A Division of Wal-Mart Stores Shadow Trucking, Inc. SmithAmundsen LLC Spider Company Inc. Thayer Lighting, Inc. The Alliance The Harvard State Bank Van Galder Bus/A Coach USA Co. Winnebago County Bar Association Winnebago County State’s Attorney’s Office

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November 2015

Issues to Watch LEGISLATIVE New Illinois Laws for 2015 Here are some laws related to transportation, infrastructure and vehicular regulation/safety that have taken affect this year. For specific language of the laws, visit www.ilga.gov.

TRANSPORTATION, INFRASTRUCTURE AND VEHICULAR REGULATION/ SAFETY Watercraft Towing SB 2731/980697 Requires that any watercraft towing a person must display at the highest point of the area surrounding the boat’s helm, a bright or brilliant orange flag visible from all directions, continuously, from the time the person gets out of the boat until they get back into the boat. Boating Regulations SB 3433/PA 98-0698 Provides for new boating certification requirements, beginning Jan. 1, 2016, including restrictions on persons younger than 18 operating a motorboat. Watercraft Seizure SB 3434/PA 98-0699 Allows for the seizure and forfeiture of a watercraft used with the knowledge and consent of the owner under the influence of alcohol, other drug or drugs, intoxicating compound or compounds, or combination thereof.

restriction that would allow a person to only operate a school bus. School Improvements HB 5619/PA 98-0741 Provides that impact fees or developer donations may be used for technological infrastructure in addition to land or site improvements. Impact fees or developer donations are currently used for school grounds, which includes school buildings or other infrastructure necessitated and attributed to the development or subdivision. BiOptic Driving Permits HB 5895/PA 98-0746 Allows persons using non-traditional visual aid instruments, such as BiOptics, to apply for a special, restricted driver’s training permit to drive from sunset to 10 p.m., for six months, as long as the applicant is accompanied by a person who has a valid driver’s license with no nighttime driving restrictions. BiOptic glasses are vision-enhanced lenses with extreme magnification similar in appearance to goggles or binoculars. Vision Aid License Renewal HB 5897/PA 98-0747 Allows people who use a BiOtpic or telescopic lens for nighttime driving only to take the required driving test once every four years instead of annually. Maintains provisions that all telescopic lens wearers must submit a Vision Specialist Report annually. These tests must be done after dark, making scheduling the tests, especially during the summer months, difficult.

Window Tinting HB 5468/PA 98-0737 Allows those who have been issued medial certificates allowing them to have tinted windows on their vehicle to renew the certificate every four years instead of annually.

Vehicle Registration SB 3130/PA 98-0777 Defines “autocycle” in law and provides for the issuance of provisional three-year titles for these vehicles. An autocycle is a three-wheeled vehicle that uses a steering wheel and seating that does not require the operator to straddle or sit astride the seat.

SOS Omnibus HB 4422/PA 98-0726 Secretary of State omnibus legislation that includes a provision allowing certain cancer patients with serious disabilities to receive disabled ID cards. Gives the secretary discretionary authority to suspend the driving privileges of military personnel that have been punished by military authorities in another state for a traffic offense if it would have resulted in suspension if committed in Illinois. Removes the Commercial Driver’s License

Amish Photo Exemption SB 3302/PA 98-0848 Allows for a religious exemption for identification cards for state-licensed professions. It primarily is intended to allow Amish persons to receive licenses without having to use their photograph. The language for these religious exemptions is identical to the Firearm Owners Identification Card Act. Any applicant 21 or older seeking religious exemption to the photograph requirement must furnish an approved copy of IRS Form 4029.

repairs performed to be exempt from registration requirements of the Illinois Vehicle Code.

Gold Star Plates HB 5475/PA 98-0869 Expands the list of surviving family members that are eligible for “Gold Star” license plates to include a son or daughter of a deceased solider. Sign and Drive SB 2583/PA 98-0870 Reinstates “sign and drive” as the law by prohibiting the taking of a driver’s license as bail following a traffic law or ordinance violation. Illinois is only one of six states that take a driver’s license for a minor traffic offense. As part of the nonresident violator compact of 1977, Illinois does not take the driver’s license of an out-of-state resident. Driver Education HB 4561/PA 98-0876 Requires all adult driver education course providers to undergo a criminal background check. Disabled Veterans Parking SB 3255/PA 98-0879 States that military veterans with a disabilities parking placard or decal do not have to show evidence of disability for renewal of the placard or decal if at the time of initial application, the veteran’s disability has been classified as permanent. Requires beneficiaries of these placards or decals to prove they are still alive and residents of the state. Ambulance Certification HB 4523/PA 98-0880 Allows an ambulance-service provider serving a rural population of 7,500 or fewer inhabitants to request to upgrade the vehicle’s in-field service level to the highest level of EMT license or pre-hospital RN certification held by any individual staffing that vehicle. License Plate Fee Waivers HB 4491/PA 98-0902 Waives registration and renewal fees ($101) for any person who is issued “Purple Heart” license plates for one vehicle. Waives registration and renewal fees on an additional vehicle if the applicant has been approved for “Senior Citizens and Disabled Persons Property Tax Relief Act.” Dealer Plates SB 3402/PA 98-0971 Allows vehicles with dealer plates issued from another state that are being brought to Illinois to have

Vehicle Insurance Damages HB 5575/PA 98-0927 Increases the dollar amounts that trigger binding arbitration between auto insurance companies in certain auto claims disputes: $75,000 (instead of $50,000) for bodily injury or death of any one person, and $150,000 (instead of $100,000) for bodily injury to or death of two or more persons. Vehicle Code Amendment SB 1898/ PA 98-0519 Amends the Illinois Vehicle Code. Increases the minimum mandatory coverage amounts for liability insurance policies in this state and increases the amounts sufficient to satisfy a judgment following a motor vehicle accident as follows: bodily injury or death to any one person from $20,000 to $50,000; bodily injury or death to more than one person from $40,000 to $100,000; and injury or destruction of property of others from $15,000 to $40,000. Proof of License Plate Renewal SB 2802/PA 98-1103 Allows a printed receipt of an online license plate renewal to be used as proof of renewal until the physical sticker is received in the mail.

Natural Gas Vehicles SB 3574/PA 98-1029 Allows a vehicle that uses natural gas as a motor fuel to exceed weight limitations for other trucks by 2,000 pounds. Does not allow this exception for vehicles using interstate highways or on roads or bridges in the state with a posted weight limit. Tollway & Urban Areas SB 2015/PA 98-1128 Codifies case law and Illinois Department of Transportation policy that for the purposes of setting the speed limit, “urban areas” do not include any portion of interstates or tollways.

November 2015

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IGNITE

Young Professionals

Rockford from a young professional’s perspective I’ve heard it all when it comes to Rockford. I moved away for college, lived in a larger city, then decided ultimately to accept an opportunity closer to home and move back to the Rockford region. From my perspective, I hadn’t really considered what others on the outside thought of the Rockford community, or at least I hadn’t until I moved back and friends questioned my decisions. It was then that I did some research and found many great things about Rockford. We have organizations that are actively trying to bring businesses to the region and campaigning for improvements. Transform Rockford has done a great job of getting the word out in the community. Recently I attended IGNITE’s lunch outside the box program where Mike Schablaske, executive director of Transform Rockford, spoke on the state of the community. Mike has a passion for how we can become better and attract companies to the region. It shows in his speech about the community. Mike and I definitely share the idea that Rockford has an excellent infrastructure and can continue to get better especially with the people in the community. We have events like City Market and Dinner on the Dock throughout the summer months that are excellent opportunities to get out and see what’s happening with Rockford. We need to get the word out to more of our friends outside of the community and get them to visit for these types of events.

Retail Development Everywhere I recently was driving east on State Street from downtown and noticed the development over the past several years. From City Market to the east several blocks, there are local businesses popping up everywhere! I frequently buy local shirts at the Rockford Art Deli (coowned by an IGNITE leadership team

Andrew Hendrickson IGNITE Rockford

member) and as I was driving by, I noticed new restaurants and shops. I stopped and walked around. I stopped into shops like Salvaged by Sonya, a local antique and vintage dealer that has the type of charm we need in Rockford. I also ate at Woodfire and absolutely loved the taste and environment it brings to the downtown area. Overall, I think the amenities of Rockford are improving, and we are making the type of progress this community deserves. Professionally, there is a tremendous amount of opportunity here that many people don’t recognize. We have large corporations like Woodward, UTC and Greenlee, among many others. We also have mid-sized companies and are continuously trying to bring companies and jobs to the Rockford area. I think we’re uniquely positioned because of our geographic location and proximity to many markets; it’s just a matter of letting people know how great Rockford is and can be. Overall, organizations like IGNITE, Transform Rockford, and many others are working toward making Rockford a great place to live, especially for a young professional. I try to ask myself what I’m doing for my community and what I can do better. I think if we all do a little bit, it will go a long way. We need to keep improving our community, and I challenge each of you to become more involved in making Rockford a better place to live. Andrew Hendrickson is a senior associate at RSM US, LLP, and a part of the IGNITE leadership team. Visit igniterockford.com. The views expressed are those of Hendrickson’s and do not necessarily represent those of the Rockford Chamber of Commerce.

Change smoke detector batteries with the change of clocks With the season of bonfires and lighted indoor fireplaces in full swing, the Rockford Fire Department suggest residents change the batteries in their smoke detectors this weekend, with the end of daylight savings time at 2 a.m., on Sunday, Nov. 1 and the clocks falling back one hour. According to the United States Fire Administration, more than 3,500 people die in home fires each year in the United States; most of which are in homes without a working smoke alarm.

More Safety Tips ■ Install smoke alarms in every bedroom, outside each sleeping area and on every level of the home. Test smoke alarms at least once a month and change alkaline batteries at least once every year, or as instructed. ■ Be sure your home has both smoke alarms and carbon monoxide alarms. ■ Practice your home fire escape plan.

theVoice rockfordchamber.com

November 2015

Chicago ranks high for winter travel Best cold, warm weather destinations With the arrival of the holiday season, WalletHub compared 69 of the largest metropolitan statistical areas (MSAs) to find the best winter-travel destinations for both warm- and cold-weather lovers. The study looked at five key areas: travel costs and hassles, local costs, attractions, weather conditions and activities. “Cold” was defined by December averages of less than or equal to 46 degrees and “warm” by December averages of greater than or equal to 57 degrees. Wallethub also discovered based on flight analysis:

December is the most popular month for winter-holiday travel. The average American considers

12 days

the ideal length for a vacation.

2015 Best Cities for Winter Holiday Travel Cold Destinations Atlanta, Ga. Albuquerque, N.M. New York, N.Y. St. Louis, Mo. Washington, D.C. Kansas City, Mo. Chicago, Ill. Denver, Colo. Philadelphia, Pa. Cincinnati, Ohio

Warm Destinations Las Vegas, Nev. San Diego, Calif. Los Angeles, Calif. Phoenix, Ariz. Tucson, Ariz. San Francisco, Calif. Orlando, Fla. Tampa, Fla. Dallas, Texas Austin, Texas

Chicago Ranked #2:

• Lowest travel costs and fewest hassles • Most attractions • Most cold-weather activities

Average ﬂight to a popular costs

cold winter destination

$354; lasts about four hours.

Average ﬂight to a popular

warm

winter destination costs

$485; lasts about six hours.

November 2015

theVoice rockfordchamber.com

EVENTS

Upcoming Chamber Events NOVEMBER, 2015 Tuesday, November 3 Business After Hours, 5 to 7 p.m., Prairie Street Brewhouse, 200 Prairie St., Rockford. Sponsored by Entre Computer Solutions. Business Women’s Council, 11:30 a.m. to 1 p.m., Rockford Country Club, 2500 Oxford St. Rebecca Epperson, president, Chartwell Agency, will present “What is a business referral, why are they important and how to get them?” Sponsored by Siena on Brendenwood.

Wednesday, November 4

Manufacturers’ Council Meeting. TBD.

Monday, November 9 IGNITE Member Meeting, 5:30 to 7:30 p.m., Ciao Bella Ristorante, 6500 E. Riverside Blvd., Loves Park.

Advantage Club – Originals, 11:45 a.m., various locations. Contact Deanna Watts, 815-968-9881 or Deanna@rockfordcc.com.

The IGNITE Leadership Team will talk about what IGNITE is and what it does in the community. Networking, 5:30 to 6 p.m.; dinner, program and Q&A, 6 to 7:30 p.m.

Wednesday, November 11 7:30 - 9:30 am Rock Valley College, Woodward Technology Center 3301 N. Mulford Rd., Rockford

Tuesday, November 10 Good Morning Rockford! at Northern Illinois UniversityRockford, 8500 E. State St., 7:30 to 9 a.m.

Breakfast Buzz Mohammad Shatat, sales director, Comcast Business, presents “Today’s technology impacts tomorrow’s business.”

IGNITE Lunch Outside the Box (LOTB) on colleges and universities in the community, noon to 1 p.m., Friends of RPL community room, east branch of the Rockford Public Library, 6685 E. State St., Rockford.