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Sakhumnotho –
a world-class Pan-African investment holding company Insights for Entrepreneurial Leaders
EDITOR'S NOTE Successful businesses are built on good relationships. This remains true if you run a global corporation, an SMME or if you are a one woman/man band. Think about it – you can have the most amazing product or
pulse of what is wanted and needed and have the agility to
service but if you have poor relations with suppliers, partners,
respond accordingly.
collaborators or customers, or have difficulty retaining employees, your business will continue to struggle along.
Linked to the above, in some cases capacity and capability is an issue. Going into partnerships or collaborating with other
Let’s look at suppliers – just because you pay a supplier does
businesses to achieve a higher market share or increase
not imply that you have a good relationship. Having a solid
profits is potentially a good idea, depending on the business.
supplier, who helps to ensure that your business is able to
Realistically, collaborating or partnering with another business
deliver an effective service or product to your customers, is
is based on having similar goals and ultimately having a good
critical in helping to position you as a credible and reliable
relationship with each other.
business. The heart of any business is its employees. If employees are The saying, “the customer is always right”, you will know is
unhappy in a work environment a business will suffer. Often
not always true. But the ideology behind this phrase is to try
businesses refer to themselves as "a family", implying a solid
and ensure customer retention – it’s about having a positive
relationship. Words matter, but actions are more important
relationship to create brand loyalty. In today’s digital world,
– telling a work team they are family means nothing if the
many customers will look to the internet to find reviews on a
actions are not there to back it up. Employees need to feel
company. In the case that the customer is wrong, businesses
appreciated, be afforded opportunities, have learning and
need to ensure that the communication remains professional,
skills development opportunities and be treated with respect.
educational and open.
This goes a longer way than using “we are a family”.
One of the things the Covid-19 pandemic has highlighted
Having a good relationship with employees goes a long way
is the need for flexibility and resilience. Today, people look
to promoting employee retention and it can be a motivating
to businesses to make their lives more convenient. Take for
factor that could lead to business growth. For a business to
example the practice of online shopping with delivery – this
grow and be sustainable, good, respectful relationships are
has become quite the norm in today’s age. Granted, not
the core factor for success. Nurture relationships and growth
everyone is interested in online shopping and some prefer to
will follow.
peruse a store themselves, but it is a practice that appeals to many who are looking for convenience and timely delivery. In essence, to continue growing, businesses need to stay on the
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Tashne
CONTENTS
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20
Cover Story: Sakhumnotho – a world-class Pan-African investment holding company...............................................................8
Profile: Oceana Group – Unlocking the potential of South Africa’s oceans economy.........................................................68
Profile: SEACOM – Is your business ready for Africa’s data revolution?...................................................................................12
Prospecting 101 — how to get clients and build your customer base......................................................................................70
Masodi Organics: Building a global beauty and wellness brand from inside out..........................................................14
Innovation and dedication: developing your organisation’s change capabilities is an ongoing journey.......................................72
Profile: ITHUBA – ITHUBA empowers start-ups with the business skills to thrive.................................................................16
Business support helps Limpopo SME thrive...................................76
The greatest asset becomes the biggest risk...................................20 Through AI, female techpreneurs shake up the RecTech sector.................................................................................... 24 Advertorial: BlueNova has your energy requirements covered........................................................................ 26 How and why you should nurture a culture of active eLearning in your organisation......................................................... 28 SA’s top 5 most exciting start-ups for 2021......................................32 Software helps to streamline the interview process........................36 Formalisation of shebeens means adding to the vibrant township economy – and preserving the shebeen’s rich history............................................................................................38 Advertorial: Petroleum Agency SA strategy to increase exploration activity...............................................................................42
Five ways small businesses can save money in 2022......................78 PPC launches skills training for bakkie builders...............................82 Advertorial: PPC – bridging the skills gap, one brick at a time.....................................................................................................84 Enabling women to achieve greater heights in the SME sector is essential to national development............................86 Advertorial: VEGA – Robust problem solvers...................................88 Women in agriculture — career opportunities are now ripe for the picking......................................................................90 Profile: Optimi – Accessible learning solutions to support every step of the learning journey.....................................................92 Market-related business practices can drive sustainable development in SA..............................................................................94 Profile: MSC Cruises............................................................................98
The evolution of an engineer turned jewellery designer...............46
Providing modern solutions for remote language services......... 102
Profile: Youth Employment Service (YES) – A true innovator in youth job creation..........................................................48
Why wellness should be everyone’s strategy in 2022.................. 106
Leading business development across public and private transport & maritime sectors..............................................................50
Normalising equality for women in the workplace....................... 110
Passion drives entrepreneurship........................................................52
Advertorial: Stiebel Eltron – Sustainable comfort Environmentally responsible and efficient building services............................................................................................... 112
Female tech entrepreneur with a vision for social justice and economic growth.............................................................54
Ttweggo no-tie shoelaces – innovative and unique, replacing the humble shoelace...................................................... 114
Profile: Anglo American – Mpumi Zikalala, blazing a trail for female leaders in mining.......................................................56
Q&A: ZADNA – .za domain namespace sees surge of domain name registrations during pandemic............................... 116
17 tips to make you a better leader...................................................58
Advertorial: ZADNA – Gain from SA’s web.................................... 119
How to become an inspirational leader in a world of hybrid working.................................................................................62
Directory: Listings............................................................................. 122
A young engineer set on changing mindsets and shattering stereotypes.........................................................................66
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Competition...................................................................................... 126
CREDITS
78
90
94
PUBLISHER
EDITORIAL ASSISTANT
Elroy van Heerden | elroy@mediaxpose.co.za
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EDITOR
ADVERTISING SALES
Tashne Singh | editorial@mediaxpose.co.za
Elroy van Heerden | elroy@mediaxpose.co.za Rene van Heerden | rene@medicaxpose.co.za Jacqui Marsh | jacqui@medicaxpose.co.za
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CONTRIBUTORS John Mc Loughlin Lucky Ntimane Tara Turkington Joanne Bushell Tom Marsicano Tinashe Ruzane Precious Mvulane Sharlene Herandien
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COVER CREDIT: Sakhumnotho Group PICTURE CREDIT: 123rf.com | pixabay.com
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Disclaimer: The views expressed in this publication are not necessarily those of the publisher or its agents. While every effort has been made to ensure the accuracy of the information published, the publisher does not accept responsibility for any error or omission contained herein. Consequently, no person connected with the publication of this journal will be liable for any loss or damage sustained by any reader as a result of action following statements or opinions expressed herein. The publisher will give consideration to all material submitted, but does not take responsibility for damage or its safe return.
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COVER STORY SAKHUMNOTHO GROUP HOLDINGS
Sakhumnotho –
a world-class Pan-African investment holding company Sakhumnotho is composed of two Zulu words: ‘Siyakha’ meaning ‘building or creating' and 'Umnotho’ meaning ‘wealth’ or ‘the economy’. As the name implies, Sakhumnotho aims to create value for its shareholders while giving back to the communities around it and helping to build the economy for South Africa and the world.
Prof. Sipho Mseleku President & CEO of the Sakhumnotho Group 8
SA PROFILE www.saprofilemagazine.co.za
COVER STORY SAKHUMNOTHO GROUP HOLDINGS
A
s an investment holding company, Sakhumnotho Group Holdings operate on a simple business model and flat structure geared towards long-term investing, while appreciating opportunities that
realise short-term revenue generation. The group’s strategic objective is to grow its net asset value across all its investments, aligned with its strategic plan. The strategic sectors it invests in include financial services, mining, energy (oil, gas and renewables), property, agriculture and education, technology, media and telecoms. To further maximise short-term revenue generation, the group has established operating business units to unlock more value and leverage value chains in the sectors where it invests. Sakhumnotho Energy, Mpilo Capital and Sakhumnotho Power Services aim to supply world-class services offerings to their respective clients. Sakhumnotho’s mission is to identify and participate in lucrative investment opportunities in strategic sectors, while businesses and individuals. It also implements sound networks
Partnered with Everlectric to deploy globally leading electric vehicle technology in SA
and relations with business associates, public sector institutions,
Sakhumnotho Group Holdings has also partnered with
private sector companies both locally and internationally,
Everlectric, an innovative start-up, to deploy globally leading
further championing the advancement of intra-Africa trade and
electric vehicle technology, coupled with a disruptive
continuous flow of resources on the continent.
commercialisation model, in the logistics value chain in South
promoting and driving broad-based empowerment of black
Africa.
Promoting innovative technology
Sakhumnotho has long invested in the energy sector through
Recently the group made investments that promote innovative
its energy division, Sakhumnotho Energy, and in recent years,
technology to advance the socio-economic growth of South
the group has sought opportunities to invest in and expand
Africa and the African continent at large. Sakhumnotho Group
access to clean energy to grow its portfolio in this sector.
Holdings has partnered with Ennova Holdings, a pioneering
While the company does not ordinarily partner with start-ups,
FinTech start-up that is venturing into the digital payment
it was excited by the opportunity to partner with an innovative
industry using blockchain technology.
company that was offering the full, green ‘last mile’ logistics
The group’s partnership with Ennova propels the African
services to a varied range of companies. Sakhumnotho has
market into the next phase of the Fourth Industrial Revolution
entered into binding agreements to acquire up to 30% interest
(4IR). It is anticipated that the current investment in digital
in Everlectric.
infrastructure on the African continent will facilitate the quick
“Sakhumnotho has identified investment in technology-
and easy incorporation and adoption of this new technology.
enabled businesses as an important component of the group’s
“Sakhumnotho has identified investment in technology-
growth strategy. Our investment in Everlectric represents an
enabled businesses as a vital component of the group's growth
opportunity to invest in leading technologies in the electric
strategy,” says Professor Sipho Mseleku, President & CEO of the
vehicle market segment whilst partnering with a young, dynamic
Sakhumnotho Group.
and ambitious team bringing recent technology to South Africa,”
“Our investment in Ennova represents an opportunity to continue investing in leading technologies in the FinTech
says says Ronnie Mulaudzi, Group COO at Sakhumnotho. “As a values-driven company, we are pleased with the
segment whilst partnering with a young, dynamic, and ambitious
strategic alignment between ourselves and the Everlectric team.
team that is bringing modern technology to Africa. We are
We look forward to collaborating with the team to fully develop
a values-driven organisation, and we are pleased with the
and roll out a unique and innovative last-mile logistics solution
alignment between Ennova and ourselves. We look forward to
in the market, true to our objective of building sustainable
working with the Ennova team to create shareholder value.''
businesses in all forms,” adds Prof Mseleku.
SA PROFILE www.saprofilemagazine.co.za
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COVER STORY SAKHUMNOTHO GROUP HOLDINGS
A new and important player in the energy market Sakhumnotho Group Holdings recently also acquired a 26% stake in the Refinex and SA Tank Terminals (SATT) holding company. This is a precursor to increasing shareholding in the company in the future and signifies the arrival of an important new player in the energy market. Refinex, formerly Energy Oil Oleochemicals, was founded in 1983, and is one of the largest privately-owned petrochemical companies in Southern Africa. It is a bulk supplier of fuel oils into the energy market. Together with SA Tank Terminals, which provides a bulk liquid storage service to customers, the company ensures easy access to a supply of products through processing, manufacturing, and blending petrochemicals; transportation; and storage. The Refinex and SATT customers include a range of private sector as well as public sector entities.
Sakhumnotho’s 26% acquisition of Refinex and SATT is hoped to have a positive impact on the entities involved, and also on the industry. Refinex and SATT are privately owned businesses with the skill and technology to process various petrochemical streams. Matched with Sakhumnotho’s own experience in oil & gas, through its investment in Total Southern Africa, as well as the group’s network across Africa, the companies aim to consolidate the value chain – from supply to storage to transport and, finally, to the customer. In recent times, State-Owned Enterprises (SOEs) have been faced with a variety of difficulties relating to their operational activities, leading to conditions that affect both business and society. There are solutions to be found, including in the renewable arena. With the right partners, and with government support, this partnership could offer and develop cradle-to-grave solutions. An example of this journey already exists in the area of waste where waste streams are taken from one SOE, processed (thanks to the possession of the plant, equipment, and licenses), and then the fuel is used by another SOE. “We are excited and proud to be part of Refinex and SATT. This
We find opportunity in the diversity of our investments and our innovation that leads to new and exciting paths.
deal further deepens our involvement in the oil & gas sector and allows us to play a greater part in the industry’s future. There are real synergies of business, purpose, as well as spirit between the two companies and we look forward to growing together as we map the journey ahead and create value for all involved,” says Prof Mseleku.
Board of Directors
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COVER STORY SAKHUMNOTHO GROUP HOLDINGS
Giving back to communities
total of 2 000 gift hampers comprising of food, uniforms
“Our purpose is established in the support we give to our
and stationery to indigent communities and child-headed
public benefit organisations, which create an impact in various
households across Kwa-Zulu Natal, Limpopo, Mpumalanga, and
communities around the world, GBR and GFFJ. Sakhumnotho
Gauteng, with plans to expedite to all nine official provinces in
Foundation and Fohloza Foundation are an integral part of our
2022.
business. The Global Business Roundtable is a global platform
“The Sakhumnotho Group is an organisation passionate
of Christian businesspeople, professionals, and ministries that
about poverty alleviation and the upliftment of poor
deal with the holistic development of God’s people in line with
communities across the globe. We reward NGOs every year,
God’s purpose for their life. The Global Business Roundtable
who are concerned about human development, the elimination
(GBR) has a presence in 82 countries, 43 of them in Africa.
of inequalities, and social injustices,” Prof Mseleku explains.
“Our vision is to build a world-class Pan-African investment
“In 2021 we donated R100 000 cash grants to 20 NGOs and
holding company, which contributes to developing South
trailblazers – amounting to a total of of R2 million – to help
Africa, Africa, and the world beyond,” Prof Mseleku adds.
support various communities in Africa.
Sakhumnotho Group Holdings is especially proud of its
‘’We have embraced innovation, technological
divine privilege, being able to support the Global Fund for
advancement, and expanded into different territories and
Jesus (GFFJ) and Global Business Roundtable (GBR) in 2021.
markets. One way we have done this is through diversifying our
During the year, the GFFJ hosted a series of events, starting with the GFFJ Gift Hamper Distribution, which donated a
investment profile, proving how much we are willing to push the boundaries and innovate,’’ he adds. ■
Professor Sipho Mseleku (BA(Hons), LLB, LLM (Taxation), H Dip Company Law Witwatersrand, Johannesburg) has held the positions of President and CEO of the company for 21 years, as well as the Convener of the Global Business Roundtable (GBR') for 11 years, and the President & CEO of the Global Fund for Jesus (GFFJ) for 11 years. He is also Adjunct Professor at the College of Economics and Management Sciences at the University of the Republic of South Africa (UNISA). Prof Mseleku is a Fellow of the Institute of Directors of Southern Africa (IoDSA) and an attorney of the High Court of the Republic of South Africa.
SA PROFILE www.saprofilemagazine.co.za
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PROFILE SEACOM SA
Is your business ready for Africa’s data revolution? As today’s business environment ‘goes digital’, organisations need a technology partner that enables evolution. Become a new-age business by leveraging SEACOM’s award-winning expertise and full suite of flexible, scalable, high-quality network, cloud, and security solutions.
O
ur bespoke packages cater directly to customer
in the international communications market ensures world-class,
requirements, positioning businesses for growth
reliable connectivity.
through agile, cost-effective solutions. Our offerings include high-speed fibre, Ethernet links
Managed networks: SEACOM’s virtual WAN architecture simplifies the management and operation of the enterprise's
or Direct Internet Access, and an array of best-in-class cloud
corporate network by using centralised software to control the
and cybersecurity services. We also provide true open-access
connections and services between data centres, computers and
services with no red tape or hidden costs.
cloud-based servers. We have partnered with leading global organisations to provide our customers with modern and secure
Discover SEACOM In 2009, SEACOM launched Africa’s first broadband subsea
networking capabilities. SEACOM Voice leverages cloud PBX technologies to provide
cable system, connecting the continent’s eastern and southern
a flexible, reliable, easy-to-use voice solution with low setup
coasts with the rest of the world and providing faster, more
costs, monthly service charges, and competitive call tariffs.
affordable fibre connectivity. As a market disruptor, the system
Security and disaster recovery solutions: SEACOM offers a
facilitated a decrease in wholesale prices for direct fibre and an
multi-layer approach to security, plus recovery that ensures the
uptake of broadband connectivity across Africa.
optimum performance of the entire corporate network. We
Since then, we've built one of Africa’s largest networks of ICT infrastructure, including multiple subsea cables, a resilient, continent-wide IP-MPLS network, and Metro Fibre networks in
partner with leading security providers to ensure our customers' enterprise is safe end-to-end. Cloud solutions: SEACOM leverages the power of cloud
major cities. We’ve moved beyond cable operations to become
computing. Cloud-based solutions help businesses to seamlessly
a preferred partner for small and large African enterprises.
evolve into new-age businesses. SEACOM offers an array of
SEACOM is privately owned and operated, giving us the agility to rapidly deploy new services, commercial models, and
cloud infrastructure solutions and cloud productivity tools that offer scalability, flexibility and seamless collaboration. ■
unique infrastructure. We’re passionate about accelerating the growth of African businesses, and have committed our operational expertise, bundled backhaul, open access points of presence, and global partnerships to offer solutions directly to businesses.
Want to accelerate your business’ digital journey? Contact us today.
Our services Business connectivity solutions: SEACOM’s pedigree in the international communications market ensures world-class, reliable connectivity. We provide a range of best-in-class enterprise connectivity solutions that range from high-speed fibre or wireless internet access, to Ethernet links, Direct Internet Access and Cloud Connectivity. SEACOM’s pedigree
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T +27 11 038 7000 E info@seacom.com W www.seacom.co.za
Enabling African business SEACOM is one of Africa’s top information and communications technology (ICT) companies with an expansive network of multiple subsea cables, a resilient, continent-wide IP-MPLS network, and Metro Fibre networks in major African cities. We’re passionate about accelerating the growth of African businesses. We have committed our operational expertise, bundled backhaul, open access points of presence, and global partnerships to offer solutions directly to businesses. / SEACOM WHOLESALE
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EDITORIAL ENTREPRENEUR SPOTLIGHT
Liz Letsoalo Founder Masodi Organics
Masodi Organics:
Building a global beauty and wellness brand from inside out
With audacity on the one hand and profound faith on the other, Masodi Organics was started in 2018 out of a small kitchen in Johannesburg. What began as a brand which aimed to shift socio-political narratives as well as the quality of cosmetic offerings within the beauty space, has evolved profoundly over the three-and-half years of its existence to what is feeling almost like a human: vulnerable, constantly growing and with a strong sense of self. 14
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EDITORIAL ENTREPRENEUR SPOTLIGHT
M
asodi Organics was founded by Liz Letsoalo, an
the advancement of humanity. She has delivered a TEDx Talk
engineer with experience in both strategy and
on the politics of power, something that directly connects her
operations. She chose to name the brand after the
passion for a just and pleasant world with her work at Masodi
most impactful woman in her life, her mother, to
Organics.
honour her and all the women who have shaped society through
As an organisation, Masodi Organics considers itself a
their unique essence, work and honest expressions of who they
societal entity that carries a duty to serve and participate in
are in the world.
the sustainable development of communities and the world. It approaches this duty and the complexities of the world through
The brand considers itself to be in the business of revolutionising beauty and has decided to particularly place the black woman at
a three-tiered mission. 1.
Product-centric mission: Masodi Organics is working
the forefront of its imagery, despite serving all racial and gender
towards innovative beauty solutions that will see
groups.
it delivering effective products optimised for each
"This is part of an effort not only to restore the dignity but to
individual’s needs. These products are aimed at
also elevate this group of people who have been undermined
creating a new culture of boundless and agile beauty,
and under-served for years," explains Letsoalo.
with products that are made with incredible specificity; an important way of saying to the consumer: We see
Masodi among the brave brands willing to prioritise the wellness of their consumers
you. 2.
Societal mission: Part of the purpose of business is
The brand boasts three ranges today: hair care, skin care and
to advance society and solve meaningful problems.
wellness, which can be found in major retailers across South
The organisation that is Masodi Organics sees itself as
Africa, Botswana, Namibia, Angola, the UAE and counting. From
a vessel through which it can tackle socio-economic
luxury products such as bath salts and hand cream, to practical
issues, among others, as well as influence the evolution
products such as hair wash and treatment products, there’s
and development of sectors that are aligned to what it
something for everyone, whatever gender or race. The products
does, such as the entertainment and arts industries.
are free from sulphates, parabens and mineral oils which makes
3.
Organisational mission: Masodi Organics is on
Masodi among the brave brands willing to prioritise the wellness
a journey to build a sustainable and thoughtful
of their consumers by investing in good ingredients.
organisation that will create opportunities for people so they can create change in their own communities,
At the core of Masodi Organics’ product-centric purpose are
self-actualise and reach their highest potential through
three values:
meaningful work. The organisation directly employs
1.
To curate high quality, thoughtfully made and inclusive
15 people, all of which are youth and 99% of which are
beauty and wellness products that break walls across
black women and women of colour.
people’s shared beauty and wellness experience; 2.
3.
To curate and communicate realistic beauty standards
"This is important, particularly because it’s an in-your-face
that embrace and celebrate all forms of beauty,
demonstration that black women can build, grow and sustain.
evolve and advance global culture as well as influence
That we can lead brands, organisations and ultimately sectors.
consumption patterns of consumer goods; and
That when there’s no one to get in our way, we move with ease,
To leverage the power of ingredients from both nature
excellence and an honest sense of purpose," says Letsoalo.
and science to offer effective products that address
Walk the journey with us, visit www.masodiorganics.com ■
beauty and wellness needs.
A reflection of its founder’s aspirations for the world Whether by design or by default, Masodi Organics is in part a reflection of its founder’s aspirations for the world. Liz Letsoalo is passionate about achieving an equitable world through the work she does and considers herself a politician at her core. At the inception of Masodi Organics, part of her political voice and energy was woven into brand Masodi with the intention of
As an organisation, Masodi Organics considers itself a societal entity that carries a duty to serve and participate in the sustainable development of communities and the world.
expanding beauty, how it’s perceived and how it can be a tool for
SA PROFILE www.saprofilemagazine.co.za
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PROFILE ITHUBA
ITHUBA empowers
start-ups with the business skills to thrive.
The ITHUBA Enterprise and Supplier Development Programme supports ITHUBA’s SMEs to grow and sustain their businesses in the long term by providing training programmes, ensuring that they remain resilient even in the face of unprecedented difficulties, such as an economic shutdown. SA PROFILE spoke to Charmaine Mabuza, ITHUBA CEO, to learn more.
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PROFILE ITHUBA
What is the focus of the ITHUBA Enterprise and Supplier Development Programme? Our Enterprise and Supplier Development programmes support our SMEs to grow and sustain their businesses in the long term. We provide training programmes and we make sure that they remain resilient even in the face of unprecedented difficulties, such as an economic shutdown. The support we offer is multi-faceted – it includes financial help and tailor-made training in the range of skills that a small business needs to interact in today’s networked environment. It’s a long-term perspective that ultimately benefits not only our SMEs but the entire economy.
How does the programme help bridge the skills gaps to ensure that businesses develop holistically? Our courses combine formal input from subject experts with hands-on mentorship that allows the SMEs to try things out and get useful feedback. We offer education and mentoring in key aspects of management.
To get the best training we partner with suitable institutions of higher learning. For our Female Retailer Programme, which advances the economic development of women entrepreneurs, we are working with Regenesys and the University of Johannesburg Business School.
How has being part of the ITHUBA programme enabled commercialisation and sustainability for start-up businesses?
We have programmes for our SMEs and for the women who sell National Lottery products and want to improve their business acumen. In 2021 a group of SMEs completed the 3-month course at the University of Johannesburg. In early February this year a new group of SMEs embarked on their training course.
ITHUBA’s programmes are designed to equip start-ups with the specific skills they need to keep their businesses going in the long term. Once they have been introduced to basic management principles, we support our SMEs to apply these principles within their own business context. At first this can be a real struggle for a small business, but the ones who are serious about growing their enterprise soon find out that it pays off.
For young aspiring entrepreneurs we have the Youth Enterprise Development Programme. This offers young people aged 18 to 35 the support they need to develop their business concepts into sustainable profit-making enterprises. ITHUBA provides these young go-getters with business training and mentorship in essential aspects of business, along with key office infrastructure.
Our relationship with these SMEs is ongoing – we regard them as part of our extended ITHUBA family. This means they are not left out there on their own but are operating within a much larger overall business environment.
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PROFILE ITHUBA
To date, how many start-ups has ITHUBA assisted, and what has the impact of this been? By the end of 2021 a total of 100 women had received formal qualifications in business through the Female Retailer Programme. This programme has helped these women to become self-sustaining entrepreneurs. During lockdown in South Africa, ITHUBA funded 82 small businesses with grants. These grants, which were made in recognition of the impact of Covid-19 on the SME sector, were instrumental in both the recovery and growth of these start-up businesses.
How does having a 60% women-led EXCO team impact empowerment programmes run by ITHUBA that focus on women? Our policy is to support previously disadvantaged groups, including women, so within our own business we do the same. The profile of our executive team is a simple demonstration of women’s ability to lead, which in itself gives other women confidence. The majority of the spaza shops that have partnered with ITHUBA are owned and run by women. I do think that the gender landscape is slowly transforming and ITHUBA is happy to be part of that. 18
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According to reports, South Africa has one of the highest failure rates for SMEs – an estimated five out of seven businesses fail within the first year. What can be done to improve this statistic? Start-ups benefit from being in a supportive business environment. It is like being in a family – when times are tough, others help. During the worst phases of the COVID-19 pandemic ITHUBA made sure that our partners had enough support to get through. In all our initiatives we take our SMEs along with us so they have a business context in which to operate.
Many private companies have ESD programmes with similar aims to ITHUBA – to help drive innovation and economic growth. What would you say is the winning ingredient for ITHUBA’s successful programme? Our integrated approach is crucial. If you want sustainability within an economic ecosystem your business
relationships need to be nurtured over time. You can’t simply dish out a few obligatory hand-outs and expect that to generate a healthy business environment which opens opportunities. While ITHUBA does give grants and financial support, that is only one element of our relationships with our SMEs. By engaging in ongoing real world business relationships, we help our partners to stay in business and build entrepreneurial muscle.
How do you see the programme developing further? We plan to expand our Enterprise and Supplier Development programmes so that more of our partners benefit. To achieve this we will solicit input from the current cohort of beneficiaries to ensure that we remain responsive to the needs of our SMEs. Our partnerships with institutes of higher learning are extremely valuable and we maintain ongoing dialogue to ensure our programmes meet the current needs of participants and measure up to the required NQF standards.
How are ITHUBA’s programmes contributing to the South African economy?
PROFILE ITHUBA
ITHUBA believes that entrepreneurship is critical in driving innovation and economic growth in South Africa, and expansion of the small and medium enterprise sector has been identified as a crucial part of this. We are providing business opportunities for our SMEs. The grant allocation that ITHUBA made during the pandemic has ensured that these businesses have remained active participants within the economy. Our ongoing relationship with our business partners has generated a mutually supportive economic environment that benefits all participants.
ITHUBA also has other programmes outside the ESD arena that play a role in South Africa’s economic health. The ITHUBA Bursary Programme covers the full cost of study and maintenance for students in institutions of higher learning. This year the bursaries are for students doing degrees in business management, accounting and IT: all disciplines in short supply in the economy. The 2021 bursary intake awarded 50 students with full scholarships that cover tuition, accommodation, books, allowance, mentorship, and counselling. We also have a Youth Employment initiative in which ITHUBA,
mentors 10 to 15 graduates to upskill their career. The programme also provides professional training through reputable institutions such as the Gordon Institute of Business Science.
What message would you like to share with young women who look up to you? No matter what your background is you have an absolute right to pursue the career of your choice. Keep your eye on your long-term goal and treat any setbacks that cross your path – and there are always setbacks – as opportunities to learn and grow.
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19
EDITORIAL CYBERSECURITY
The greatest asset becomes the biggest risk
It's never been more important to protect employees from cyber-attacks while also mitigating the risk they pose as trusted insiders. The erosion of the cyber-perimeter as a result of new virtual workforce models necessitates a new approach, one that baselines activities and behaviours and protects employees by highlighting anomalies. By Cybersecurity Expert and J2 CEO, John Mc Loughlin
C
and productivity monitoring tools in the hopes of
New approach to enterprise data collection and analysis
working smarter and safer. However, none of these
Workforce Cyber Intelligence is a new approach to enterprise
solutions focus on the humans driving day-to-day
data collection and analysis that focuses on understanding
ompanies deploy multiple security, intelligence
operations. Dtex offers the world’s first and only Workforce
how, when, why, where and for how long employees and third
Cyber Intelligence Platform, capturing hundreds of elements
parties interact with data, machines, applications and their
of behavioural telemetry to produce dynamic “Indicators of
peers as they perform their job responsibilities to create a
Intent” and deliver holistic, real-time awareness about the
safer, smarter and more secure enterprise. Workforce Cyber
workforce’s activities – without invading personal privacy.
Intelligence is designed for today’s modern, distributed workforce model. It provides complete visibility into user
20
It also empowers business owners to easily see, understand and
and account activity, keeping all data anonymous to protect
act on contextual intelligence using scoring frameworks proven
privacy and only shining a light on abnormal or inefficient
to stop insider threats, prevent data loss, maximise software
behaviours that indicate risks and areas for operational
investments and protect the workforce, wherever they may be.
improvement.
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EDITORIAL CYBERSECURITY
It is critical to ensure employees know that personal activities
Analysis of the captured data carries fears of data misuse and
and behaviours that don't directly increase organisational risk,
privacy infringement, not to mention wasted resources on false
cause cultural conflict, or limit successful operations remain
positives and ‘noise’. Noise is information that calls attention
private and anonymous.
to insignificant findings that present little or no risk. Noise can
People are the heartbeat of every organisation, so the human factor is the most important element of a business’s ability
overwhelm and mask true threats and is a distraction for scarce security resources.
to operate effectively and safely. The enterprise workforce’s behaviour, habits and interactions ultimately determine
Managing access and perception
opportunities and threats, the investments that contribute
Arguably one of the tougher challenges of collecting user data
to efficiency or waste, how and where risks emerge and if
and monitoring the workforce is the workforce’s perception
compliance mandates are met.
of an organisation’s motivation. When employees hear about
Dtex’s Workforce Cyber Intelligence Platform enables organisations better understand their workforce, protect their data and make human-centric operational investments. The ideas of employee monitoring, insider threat detection, data loss prevention (DLP), User Activity Monitoring (UAM), and human risk management aren’t new. The greatest challenge is
monitoring, their initial impression is negative. Changing those perceptions requires openness and assurance that any data being collected is intended to protect individuals, sensitive data, and the organisation, and is handled in the most secure, private, and respectful way possible. Privacy will be the primary concern to alleviate. In addition to
improving security and operational performance in a way that
regulatory requirements, protecting employees’ privacy is crucial
benefits both the company and the employee. The best solution
if you want to have employee engagement and partnership.
protects sensitive information and employee privacy.
Managing access to the collected data is another challenge to overcome. Information on individual employees should be
Privacy Employees are increasingly aware of and diligent in
anonymised and unmasked only on a strict “need to know” basis. Data minimisation is a critical prerequisite to privacy. Invasive
understanding how employers monitor work activities and
surveillance such as keystroke logging and screen capture, as
behaviours. Employees want to know that personal activities
well as the collection of user content such as emails and instant
and behaviours remain private and anonymous unless those
messages, isn’t required to detect insider risks and protect
activities directly increase organisational risk, cause cultural
organisational data. Employees don’t want corporate IP leaked
conflict, or limit successful operations. This is a fair ask of
on purpose or by accident.
employees and becoming a major factor in compliance regulations and mandates.
Protection for the employee Having a clear and unalterable audit trail provides non-
Gathering and analysing data
repudiation and defence for the employee. Employees are an
One may think that it is easy to gather a lot of data for analysis,
appealing target of malicious actors. People by their nature want
discover some findings, and report on them. Unfortunately it's
to be helpful and trusting, and these are the underlying human
not, the process is straightforward, but the mechanics present
traits enabling social engineering. Businesses need to shift their
challenges. Collecting user data often involves overtaxing
focus and learn from the workforce by observing employees'
endpoints and the network and consequently impeding end-
interactions with data, systems and machines and using that
user productivity.
intelligence to improve performance. ■
J2 is a security focused African technology business founded in 2006 to address the need for effective cybersecurity, governance, risk and compliance solutions in Africa. The continued rise of cybercrime, identity theft and confidential data leakage drives the requirement for J2’s managed security service offerings, not only for competitive advantage, but as an absolute business necessity. The company offers managed cyber security services for every business. J2 delivers essential tools that empower organisations to take control of their technology spend. The company's hand-picked solutions provide complete visibility over its customers' environment, while reducing risk and lowering costs. J2 has provided services and solutions to renowned enterprise corporations with sites running in South Africa, Angola, Botswana, Kenya, Malawi, Mauritius, Mozambique, Tanzania, Uganda, Zambia, Australia, UK and Malta. www.j2.co.za
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21
Work with us this new year Molefe Dlepu inc. is a black owned legal practice founded in 1995 by Daisy Sekao Molefe and Hlaleleni Kathleen Dlepu. In its 26 years of practice we have perfected our skills in the areas of Litigation, Commercial Law, Labour Law, Regulatory and Compliance matters and Investigations. Litigation: You can trust us to settle your civil disputes both in and out of court. Our professional staff are highly skilled in both the Magistrate’s and High Courts and we make use of a network of efficient advocates for specialised matters. We also pride ourselves in our mediation skills, always preferring to keep matters out of court unless absolutely necessary. Commercial Law: we are equipped with the necessary skills to meet your commercial drafting and negotiating needs, ensuring that your business interests are met and prioritised.
And best wishes from all of us at
Labour Law: we are highly experienced in chairing disciplinary hearings on behalf of employers, representation at the CCMA and Labour Court. Regulatory and Compliance: we boast a wide range of experience including procurement and corporate governance. We also have legal practitioners registered with the South African Institute for Compliance. Investigations: we have over a decade of experience in conducting and chairing investigations in the Occupational Safety and Health services Clients: our past and present clients in the public and private sector include the Road Accident Fund, the City of Joburg Municipality, ESKOM, SANRAL, the Railway Safety Regulator, Mowana Properties, Brakpan Bus Company, ABSA and Nedbank to name a few. We are ready to take care of your legal services needs
EDITORIAL ENTREPRENEUR SPOTLIGHT
Through AI, female techpreneurs
shake up the RecTech sector Kelly Louw & Sasha Knott Directors: Job Crystal
24
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EDITORIAL ENTREPRENEUR SPOTLIGHT
Female techpreneurs, Directors of Job Crystal, Sasha Knott and Kelly Louw, are shaking up the RecTech sector with the launch of CRYSTAL, an AI recruitment tool.
B
Knott started Switch2, a credit life insurance business
Scans 43 databases across 34 million employable South Africans
and sold the business 18 months later to Clientele Life,
As SME owners, Knott and Louw understand the
and Louw has built her own recruitment agency and
challenges, cost and administration to find staff and knew
oth come from a strong entrepreneurial background.
brand with experience spanning over 16 years.
exactly what they ultimately wanted CRYSTAL to be able to do; sourcing the right candidate matched to a job
In 2015, while growing the Job Crystal brand, both Knott and
description in minutes. After working on the development
Louw became mothers. Able to create a great work-life balance,
of the tool for several years, CRYSTAL launched in early
the pair found hiring working moms with recruitment or IT
2022 and has the power to scan 43 candidate pool
experience worked successfully and allowed many to work from
databases across 34 million employable South Africans –
home whilst still managing a household and the daily school
providing SMEs with a short-list of 10 candidates.
runs. This was the start of a sustainable, highly efficient brand,
Through identifying and screening candidates, CRYSTAL
that even during a pandemic could hold its own and prove to be
helps employers find their perfect match in minutes. With
financially progressive by paying salaries as well as suppliers.
the needs of their SME clients top of mind, Job Crystal has
With the now successful business operations model in full
also introduced a unique industry pricing model, which
swing, it was time to drive the business to the next growth stage.
enables business owners to pay to use CRYSTAL on a per
In Level 5 of the pandemic, Knott and Louw instinctively knew
job description basis, instead of having to commit to a
the time was right for the creation of CRYSTAL and actively
costly annual subscription which they won’t use often over
sought a funding solution.
a 12-month period.
Another key business milestone was unlocked, when they
Through the Job Crystal website, clients also access fast
connected with Enygma Ventures, an investment partner who
online background checks and a free salary benchmarking
funded female entrepreneurs in Africa with scalable businesses.
resource which is based on real data versus less reliable
In 2020, their vision was recognised with Job Crystal gaining a
salary surveys.
R4.2 million investment from the Enygma Ventures’ Shift Fund.
It’s not all up to the machine though, as Job Crystal has a
The ideal partner who patiently supported the duo as they
team who provide a human touch through actively teaching
designed and created CRYSTAL with technology ranging from
the machine to deliver the best results and counteracting
AI, NLP to machine learning.
any latent AI prediction bias.
Software development & recruitment the driving force
to find the right person as a hire generally involves 33
Two key skillsets merged, with both software development and
and make an offer. Overall, the power of CRYSTAL reduces
recruitment a driving force behind the creation of CRYSTAL.
this costly time investment by 24 hours. ■
It can take business owners, weeks and even months dedicated working hours to search, screen, interview, select
The rationale for creating the AI-tool was the realisation that no recruitment technology focussed on supporting SMEs, but primarily focused on corporates with access to capital. With SME’s hiring 60% of the workforce, it made sense to develop a tool to support them in their hiring process. The development of CRYSTAL aligned to Job Crystal’s vision of making a dent in unemployment in South Africa. The plan is to make job seekers lives easier while helping SMEs find talent fast and effortlessly. CRYSTAL combines AI, machine learning and a human touch that makes it easy to find
The rationale for creating the AI-tool was the realisation that no recruitment technology focussed on supporting SMEs, but primarily focused on corporates with access to capital.
the needle in the haystack for SMEs looking for talent.
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25
ADVERTORIAL BLUE NOVA ENERGY
BlueNova
has your energy requirements covered Load shedding is a grim reality for all South Africans. The national grid is critically constrained to such a point that the energy not supplied in 2021 has exceeded 2020 totals, and with an increased trajectory that forces even the most optimistic industry experts to admit that there is no way for the situation to be resolved within the next several years.
T
he more pro-active among us with the financial
(LiFePO4) batteries and battery systems. Founded in July 2015,
means have been counteracting this by installing
the company has been at the forefront of the Lithium revolution
backup and solar energy systems, and with the
in South Africa, with a product offering that has grown to include
advent of Lithium batteries in Southern Africa, the
several product ranges.
industry has exploded. Most local electrical installers and
With capacities ranging from 104Wh to 1.3MWh, BlueNova’s
distributors now include a fairly extensive range of Lithium-ion
batteries power anything from gate motors and alarm systems
batteries of different brands in their product offerings. Like
to complete office blocks and industrial facilities. With the
any collection of products, however, some Lithium batteries
ever-growing variety of Lithium batteries that consumers are
are simply better than others.
presented with nowadays, setting BlueNova apart from other suppliers are its most recent product ranges, developed
26
Enter Blue Nova Energy (Pty) Ltd, trading simply as BlueNova,
specifically for large commercial and industrial applications – the
a South African-based supplier of Lithium Iron Phosphate
High Voltage Series and Intelligent Energy Storage Systems.
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ADVERTORIAL BLUE NOVA ENERGY
High Voltage Series
iESS systems have been developed in South Africa for
BlueNova’s High Voltage Series batteries are manufactured
harsh African environments, and self-contained systems are
locally with A-grade LiFePO4 cells. The grading of cells is an
deployable virtually anywhere. Applications for which these
indication of quality and is determined primarily by how much
systems have been deployed to date include backup power
capacity the cell will lose permanently (or fade with) over
supply, peak shaving and load shifting. Applied correctly, the
its service life. All batteries fade with use over time. A-grade
financial benefits of installing an iESS systems is such that
LiFePO4 cells are premium quality and will not fade more than
the system pays for itself after only a few years, after which
20% over a minimum service life of 10 years. Each HV Series
continued use becomes profitable to the owner.
battery includes a 10 year product warranty in support of this. The BMS (battery management system) electronics integrated
Conclusion
in HV Series batteries have been developed in-house by
Since its foundation in 2015, BlueNova’s footprint has grown to
BlueNova’s development team. The basic defining functions of a
include South Africa, its immediate neighbours, other African
BMS include cell balancing during charge and discharge cycles
countries as far north as Zambia and Kenya, and recently also
as well as protection against battery over-charge, over-discharge
the Australian continent.
and short circuit connection. Apart from these, BlueNova’s
In August 2019, BlueNova joined the Reunert group, a
ethos of continued innovation has led to the inclusion of
JSE-listed company and the largest engineering firm on the
additional BMS functionalities, the most notable of which is serial
African continent. Most of BlueNova’s products are proudly
communication capability. This allows HV Series batteries to
manufactured in South Africa. Local technical support is,
communicate with compatible inverters and peripheral devices
however, guaranteed for all BlueNova product ranges
to enable things like more accurate charge/discharge cycles,
regardless of origin and supported with product warranties.
alarm notifications and remote monitoring functionality.
With a wide range of batteries and battery systems, BlueNova
HV Series batteries are modular by design. This greatly
has your energy requirements covered. ■
simplifies transportation and installation at remote locations that might not allow for equipment such as forklifts or pallet jacks to be used. Furthermore, HV Series batteries are officially approved for integration with ATESS® HPS inverters – also supplied by BlueNova – and can be preconfigured to a large extent during production to further contribute to ease of on-site installation. HV Series battery capacities range from 44kWh up to 146kWh. Up to nine HV batteries can be parallel-connected for a total capacity of more than 1.3MWh.
iESS – Intelligent Energy Storage Systems BlueNova’s iESS systems are the flagship products of the company’s offering. Built inside 6m or 12m shipping containers, each iESS system is designed according to client requirements and typically consist of a LiFePO4 battery pack, one or more high voltage inverters, air conditioning, fire suppression, access control and local/remote monitoring components. Like BlueNova’s High Voltage Series, iESS batteries are also built locally with A-grade LiFePO4 cells and integrated during production with BlueNova’s self-developed BMS. This means that the batteries in these systems also include a 10 year warranty and will not fade more than 20% over a minimum 10 year service life.
T: +27 (0)21 205 2000 E: info@bluenova.co.za W: www.bluenova.co.za
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27
EDITORIAL E-LEARNING
How and why you should nurture a culture of active eLearning in your organisation
T
he days when learning was thought to be a passive
and promotes the purpose and value of active learning. These
process of receiving new ideas and information are
are learning champions who understand that continuous
long gone. Today, effective learning is energetic,
learning has a greater role to play as it can effectively
active and actionable, and promotes the application
overcome some of their organisation’s biggest challenges, and
of new ideas and information. This type of learning is referred
even assist in achieving their stretch goals,” suggests Michael
to as “active learning”.
Gullan, CEO of G&G Advocacy, that assists South African and international organisations with innovative eLearning solutions.
28
Why then is eLearning still stagnant in so many of today’s organisations?
Resources and administrative champions as support, a culture
“The one key ingredient to growing a culture of active
of active learning may not be possible. But with a vision,
eLearning in organisations is a leadership team that recognises
guidance and empowerment across functional teams, leaders
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Of course, no leader can do it alone. Without Human
EDITORIAL E-LEARNING
are irreplaceably important for making change happen. Gullan shares 11 key factors that are fundamental for
with their performance appraisals.
8.
Showcase successes: Showcase eLearning success
successfully growing a culture of active eLearning:
to generate internal (and external) enthusiasm and
1.
eLearning advocacy: Make the benefits and outcomes of
enhance recruitment efforts, recognising that today’s
active learning widely known and understood, across all
employees expect learning opportunities within their
levels of employees. This will ignite a workforce that wants to develop themselves, and their organisation, and not
2.
organisation.
9.
think of learning as a task, but a passion.
rigorous focus on active learning and inspire others to
Multiple training methods: Transitioning to eLearning
become torchbearers play a monumental role in the
can be challenging, let alone to active eLearning. Develop
success of robust eLearning programmes. In contrast,
an organisational strategy that includes incentives,
without leaders’ enlightenment and involvement, HR
and healthy competition via gamification, to ensure
and L&D teams are often blocked in their efforts to
widespread cultural change.
3.
4.
Innovative culture: Motivate your staff to embrace
proliferate ongoing learning and development.
10. Multifunctional planning: Involve a variety of
this new way of learning that is active and engaging.
teams, such as admin, HR, IT, and department heads.
Organisations that embrace active eLearning are excited
Organisations that have diverse buy-in and involvement
to cross thresholds.
with identifying objectives and content opportunities
Embrace technology: Avoid taking the joy out of learning
enjoy success in ways beyond what any traditional
with complex or overlapping technologies. Rather make
learning can do. A top-down approach that’s limited to
use of one tailored, learner-centric platform, designed specifically for your organisation and for your learner’s
5.
Leadership champions: Leaders who maintain a
finance and procurement will never fly.
11. Budget strategy: Create a planned financial approach,
easy adoption. This dispels the stigma that eLearning is
from strategy to implementation to optimisation and
clunky, boring, complex, or costly.
growth, tying all phases directly to employee and
General adoption: Don’t limit your eLearning
department success metrics and the organisation’s
programmes to just one department. Smart eLearning
strategic plan.
solutions can be used across all departments and all levels of employees, laying a foundation for growth.
6.
“Take care not to focus on a few growth factors while
Align deployment with business objectives: Roll out
ignoring the others,” says Gullan. “A combination of factors
eLearning programmes to teams and departments that
will drive true impact. That said, the buy-in and involvement
can make the greatest impact first, and then follow through
of an organisation’s leaders is the one factor that cannot be
with other departments. That way you will get early results
ignored, and they can’t and shouldn’t do it alone.”
and reduce wasting learning opportunities and resources.
7.
Organisations are dynamic structures, forever responding
Every day is an opportunity for your teams to learn and
to internal and external factors that need to evolve at
grow.
breakneck speed. There’s no denying that learning and
Flow into individual assessments: Integrate your
development across all levels of a business are critical to its
eLearning programmes with employee assessments. Focus
survival, let alone success, and the support of its leaders is
on the individual’s growth needs and correlate learning
the only way to ensure success. ■
Active eLearning An approach to online instruction that actively engages learners through conversations, problem solving, case studies, role-plays and other methods. Active eLearning places greater responsibility on the learner to engage, integrate and apply. Active eLearning: •
promotes higher order thinking such as application, analysis, and synthesis;
•
engages learners on a much deeper level; and
•
enables learners to apply and transfer their knowledge better.
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29
Impact Through Scale We drive inclusive growth and transformation by financing property entrepreneurs in their purchase and refurbishment of rental properties, with a focus on affordable rental housing, through:
Entrepreneurial growth • SME development with a housing outcome • Access to finance – any language, any level • Training and mentoring clients every step of the way
Urban regeneration and densification • Finance repurposing and new build in inner cities • Precincts where in neighbourhoods are regenerated
Local economic development • Support for the influx of talent and increased diversity in our inner cities • Stimulate local economic and social development • Inclusive economic growth happens locally
Fiscal impact for local government • Increasing inner city property values • Increased & compliant utilities & rates base • Allows government to focus on productive infrastructure investment
Job creation and skills development During construction
Urban land reform • Empowerment finance model • Inclusion changes ownership.
Our offices GAUTENG
KWAZULU-NATAL
EASTERN CAPE
12th Floor, West Wing Libridge Building 25 Ameshoff Street Braamfontein Johannesburg, 2001
Office 302, The Box Office 199 Peter Mokaba Road Morningside Durban, 4001
2nd Floor, BCX Building 106 Park Drive St. George’s Park Port Elizabeth, 6000
TEL +27 (10) 595 9000
TEL +27 (31) 306 5036
TEL +27 (41) 582 1450
WESTERN CAPE
FREE STATE
Unit 501, 5th Floor, Upper East Side 31 Brickfield Road Woodstock Cape Town, 7925
7 Collins Road Arboretum Bloemfontein 9300
TEL +27 (21) 204 8843
TEL +27 (51) 431 8032
Contact us 086 000 TUHF (8843) • www.tuhf.co.za
EDITORIAL ENTREPRENEURSHIP
SA’s top 5
most exciting start-ups for 2021 By Heavy Chef
SMEs are the lifeblood of South Africa's economy and also the most at risk. This sector represents more than 98% of businesses, employs between 50 to 60% of the country's workforce across all industries, and is responsible for a quarter of job growth in the private sector.
A
ccording to the World Bank, SMEs represent
According to Forbes, women drive 80% of consumer
about 90% of businesses and more than 50%
purchases and these online purchases, in turn, have a positive
of employment worldwide. According to our
impact on the economy. The report reveals the growth of
estimates, 600 million jobs will be needed by 2030
e-commerce in South Africa has been accelerated by five years
to absorb the growing global workforce, which makes SME
since the Covid-19 pandemic began. Interestingly, it is women
development a high priority for governments around the world.
leading the charge.
In emerging markets, most formal jobs are generated by SMEs, which create 7 out of 10 jobs.
SA’s top five most exciting start-ups hold the key to job creation & economic growth
“In Africa, SMEs make up around two-thirds of the continent’s
As a critical business sector, these were all reasons to host an
formally employed workforce. While in South Africa, SMEs
award ceremony to celebrate the achievements of SA’s top
provide employment to roughly 47% of the workforce, with their
five most exciting start-ups as they hold the key to job creation
total economic output accounting for around 20% of GDP,” says
and economic growth and have largely been left to fend for
the Johannesburg Business School.
themselves. And these entrepreneurs have been known to learn
SA is highly ranked in terms of new start-ups coming online. Stats just in show 59% of e-commerce stores were started in the past 18 months – not by choice but out of necessity.
The campaign attracted 517 unique nominations, a massive increase from the previous edition in 2019 and a sure sign of
A new entrepreneur education report, the first of its kind
the fighting spirit embodied by our business communities in
to research and map out the learning needs of e-commerce
times of harrowing challenges like the kind the last couple of
entrepreneurs – funded by a non-profit entrepreneurial
years have presented.
education company Heavy Chef – identifies the challenges and
32
on the fly for doing things their way.
Heavy Chef CEO Fred Roed has indicated that after a brutal
skill gaps for micro SA e-commerce entrepreneurs that play a
24 months for many businesses, these entries were packed with
vital role in growing our economy.
social impact organisations that are making a marked impact
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EDITORIAL ENTREPRENEURSHIP
in the entrepreneur sector. These are not only businesses that are doing well in the ecosystem; they're businesses that are doing
In Africa, SMEs make up around two-thirds of the continent’s formally employed workforce. While in South Africa, SMEs provide employment to roughly 47% of the workforce, with their total economic output accounting for around 20% of GDP.
good for our society.
Speaks volumes for South Africa's diversity of talent “The top 12 shortlisted companies in 2021 represented an extraordinary array of sectors, more so than any previous year. South Africa has consistently been strong in fintech, with companies such as Yoco, JUMO, Mama Money and Easy Equities amongst the winning start-ups in previous years,” comments Roed. “The five winners were well deserved, but it must be stressed that judging was tight. In the end, to see a company such as Walk Fresh lining up next to FCB.ai and Valenture speaks volumes for South Africa's diversity of talent. In a year of darkness, thanks to load shedding, lockdowns, and gloomy news, the spread of entrepreneurial strength is a beam of brightness.”
The 2021 top 5 finalists 1. Livestock Wealth, a tech crowd farming startup that connects investors with farmers that require funding by using cattle as a type of investment. Founded in 2015. SA's Most Exciting Start-ups 2021 winners Philani Zama from Livestock Wealth, Valenture Institute's Robert Paddock and Yazeed Osman and Walk Fresh founder Lethabo Mokoena
Valenture Institute CEO Rob Paddock stepping up at Workshop17 to receive Valenture’s certificate as one of SA’s Top 5 Most Exciting Start-ups 2021
“Creating Livestock Wealth has been a difficult endeavour that has consumed an entire six years of research and development, with hardly any funding. The singular goal is to ask, how can agricultural assets be used to store and trade value in the 21st Century, as they did for centuries in the past?,” explains its founder, Ntuthuko Shezi. 2. Valenture Institute, a private high school offering a rich academic learning experience online and on-campus. The curriculum is designed to enable students with the skills required to build a sustainable future. Founded in 2019. “There’s the old adage that talent is equally distributed but opportunity is not. When we think about our country and our continent and the fact that 45% of the world’s youth population will be on this continent by 2030, if we’re not thinking of innovative ways
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33
EDITORIAL ENTREPRENEURSHIP
Verity Price, MC, on stage with Siyabonga Mbaba Wilson, Heavy Chef Entrepreneur Community Manager, announcing the top five winners
FCB.ai CEO Antoine Paillusseau patching in remotely to explain how FCB.ai is changing the world
Walk Fresh CEO Lethabo Mokoena and friend holding up Walk Fresh’s winner certificate
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SA PROFILE www.saprofilemagazine.co.za
to enable the intellectual capacity of this incredible youth population, our prospects are rather dire,” says founder, Robert Paddock. 3. Kusini Water, a social enterprise whose nanotechnology and macadamia nut innovation aim to provide safe drinking water to communities in need. Founded in 2016. “This is beyond imagination for me,” says founder, Murendi Mafumo. “This award is amazing! Thanks for believing in us and our mission to increase access to safe drinking water on our continent.” 4. FCB.ai, an AI-powered chatbot to help financial service providers acquire and retain customers. Founded in 2016. “We have a beautiful team based in South Africa that services our European customers – so it’s not only Europe that can solve Africa’s problems but Africa can solve Europe’s problems, and we’re so excited about that,” comments Antoine Paillusseau, founder. 5. Walk Fresh, a boutique sneaker cleaning and shoe-care startup that offers refurbishing, maintenance, shoe shining, and repairing services for all kinds of footwear. Founded in 2015. “This is for all the kids in the township who are cleaning sneakers for a living. I don’t think South Africa needs jobs, South Africa needs more employers. It’s our responsibility to train more employers, which is why Heavy Chef is so important in the ecosystem,” says Lethabo Mokoena, founder. ■
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EDITORIAL ENTREPRENEUR SPOTLIGHT
Software helps to streamline the
interview process The way that we now work because of the Covid pandemic has changed significantly. Video conferencing and video meetings has become the norm and now form part of our daily vocabulary.
Jesse Bosch CEO and Founder of interviewME
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EDITORIAL ENTREPRENEUR SPOTLIGHT
I
n saying this, the way interviews are being conducted is
in person as the software does the interviews for you. The
also very similar – candidates are no longer doing in-person
purpose of the platform is not to replace the entire interview
interviews but rather being invited to Zoom and Teams
process but rather improve the initial screening and first
interviews.
interview process – helping hiring managers and companies identify who they really want to interview in person.
Jesse Bosch, CEO and Founder of interviewME, started his
Due to the high unemployment rate in SA, the amount of
company after realising that he spent more time in in-person
applications for vacancies is massive and HR teams simply
interviews that doing his actual 'day job' of interviewing
don’t have the capacity to screen candidates effectively.
candidates for vacancies.
Often most candidates are overlooked if they don’t have an
"Filling these vacancies was a priority for me and I figured if
“impressive” CV, for whatever reason. InterviewME allows
I spent a week or two doing many interviews, the likelihood of
companies to build interviews which the candidates then get
filling these vacancies sooner rather than later was high.
to complete in their own time, and hiring managers can view
"Unfortunately, one to two weeks ended up lasting a lot
these interviews in their own time too.
longer than I had thought. More times than not, I'd find myself conducting an initial interview and very quickly realising the
Saves time
candidate was not a fit for whatever reason. However, out
A standard first interview normally lasts around 30-40
of courtesy I'd continue the interview for longer than I really
minutes. In the same amount of time you can now interview
needed to, which resulted in me losing massive amounts of
up to six candidates. More importantly, you can view these
time in my day," Bosch explains.
interviews in your own time. Candidates are also no longer
Bosch researched possible solutions that could fast track the interviewing process, and came across one-way video
being judged purely on their CV. "Our platform guarantees recruiters up to 45% time saved
interviews. One-way video interviews are popular in the US
in interviews and a reduction of up to 60% is cost to hire,"
and the EU, however, he couldn’t find any local providers that
says Bosch.
did this and decided that South Africa needed something like this.
"InterviewME is a SAAS solution designed to save time. Our platform is fully mobile-friendly and we have also taken
He then embarked on the journey to develop a Proudly
into account high data costs from a candidate's perspective
South African one-way video interviewing platform which he
to ensure our platform is optimised as best as possible to
likes to call “video interview as a service”.
ensure data usage is at a minimum.
Software improves the initial screening and first interview process
of international tools like ours. Now we have our own locally
InterviewME is a platform that allows hiring companies to
start supporting local – as we now have what is traditionally
interview candidates without having to interview the candidate
sourced from overseas," Bosch concludes. ■
"Many South African corporates are already making use
Get in touch with us to arrange a 14-day FREE trail hello@interviewme.tech www.interviewme.tech
developed solution and are asking corporates in SA to
.. .. .. . .
.. .. .. .
.. .. .. .
.. .. ... .
.. .. ... .
EDITORIAL ENTREPRENEURSHIP
Formalisation of shebeens means adding to the vibrant township economy – and preserving the shebeen’s rich history By Lucky Ntimane, Convener of the Liquor Trader Formations
The word ‘shebeen’ is loaded with history and stirs emotion in the average South African – be it good or bad. The first shebeens in South Africa were for mostly working-class urban men where they could socialise and enjoy respite from apartheid-era worries. But they were also illegal. A 1927 law stated black South Africans were forbidden from selling alcohol or entering licensed premises – hence the shebeen was born. Indeed, shebeens became a cornerstone in the liberation of South Africa.
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EDITORIAL ENTREPRENEURSHIP
N
ow, they form a vibrant part of township community
Steve Biko to meet his compatriots and Miriam Makeba to
and continue to define the social life of many South
entertain the patrons, they now need to evolve in how they
Africans. However, this rich and telling history of
provide to a community – by creating jobs.
the shebeen is no longer serving the community
generate income for the local communities as their current
Plan is to convert shebeens into legal taverns
format is outdated.
The plan is to convert 500 shebeens into legal taverns in
as being informal – they need to be able to create jobs and
the immediate future with a plan to convert another 2 000 We need to uplift these old businesses and take them to
shebeens in the coming months – this will represent about a
the next level so that they remain in place… but evolved to
5% addition into the tavern space. But it’s not just about the
fulfil their role in the working of our economy and their local
numbers. Converting shebeens into taverns – meaning the
corners of the world. These changes are desperately needed
formalisation of the tavern sector – will mean that the taverns
to change the way we view shebeens as entrepreneurial hubs
will be able to buy alcohol directly from SAB since they will be
of economic building.
licensed, and this allows for growth to happen in that space
Being a small entrepreneur has many challenges. The tavern industry is estimated to be worth over R50 billion annually and
from the root instead of having to circumvent the system. SAB and the NLT have rallied 400 informal retailers in Cape
is made up of over 39 000 taverns, employing over 250 000
Town at an educational session on how to join the formal
people. This staggering number shows just how important it is
economy and to trade responsibly in their communities. The
to legitimise this industry.
history was indeed rich – but the Liquor Act of 1927 is no longer in effect and there is no need for covert operations.
National Liquor Traders & South African Breweries partner to help shebeens attain licences
The time is now to bring these meeting points of townships into the open and let them rise as the country embraces all parts of its cultural history.
This is why the National Liquor Traders and South African alcohol by helping shebeens attain licences. This move is one
SA’s cultural landscape is mapped out in the walls of these establishments
that lets shebeens better legitimise their businesses into formal
Shebeens are a permanent feature, with the older
trade taverns that can contribute positively to the township
establishments sporting incredible stories of the days of
economy by empowering the industry to create employment.
old. Robby’s Place in Pimville is where the leaders of the
Breweries have partnered to formalise the informal trade of
Recently, shebeens have lost their historical shine and have
ANC signed the Freedom Charter in 1955 and it’s still the
been placed at the centre of township troubles and have been
same simple, informal place it was then. Tysons, Vardos,
given a bad reputation for being the cause of many social ills,
The Rock, and Boyce sport old photographs on the wall –
while the many who run them are just trying to make a living.
probably taken by Alf Khumalo and Sam Nzima – apartheid-
Giving these businesses wings will allow the people involved
era photographers who snapped some of history’s most
a much-needed boost in taking their shebeens from being
momentous events.
the local watering hole where weekend fights occur to the
South Africa’s cultural landscape is mapped out in the walls
place where people can come together as a community and
of these establishments, yet the time has come to change the
build the economy – a legitimate place that empowers the
business model in order to preserve the literal writings on the
community to be hubs of positive activity.
walls. But it goes further than that. Engaging with shebeens to
Since 2020 and the creation of the NLT through the support
formalise the business into legitimate entrepreneurial spaces
of the Beer Association of South Africa – and by extension, SAB – the issue of informal shebeens has been one of the top priorities on our list. Through the formalisation of the shebeen sector, taverns will be able grow and create jobs in their communities where sustainable and quality jobs can be created to legitimise the industry of shebeens. Just as these spaces created a sense
The word ‘shebeen’ comes from the Irish word ‘síbín’, which means ‘illegal whiskey’.
of community in the past, providing the space for the likes of
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39
EDITORIAL ENTREPRENEURSHIP
not only keeps that history intact – it adds to it. Covid-19 has impacted the liquor industry but we have persevered. We have found ways and means to work with the
the formalisation of the shebeen is exactly what is needed to keep them alive and cement their place in South Africa’s future. Having that security and ability to employ local people
sales bans and given the importance of this project and its
means they are able to operate as they wish without devolving
benefit to shebeens, have received overwhelming support
and becoming dilapidated, thus losing their history to dust. This
from the informal sector, which was prepared to be formalised
move is how we preserve a history that has given South Africa
at all costs.
so much character and sparked joy in the darkest of times, and
SAB’s commitment to the formalisation of the informal
so that we can be on our way to economic recovery. ■
trade is an achievement on its own and it should be commended for embarking on such an important project which has a benefit for all liquor manufacturers and not just SAB. The endeavour is one we are proud of and hope to grow so that the country can grow. Recent difficulties have shown us how resilient we are as a country and how much our people are able to withstand so we want to be part of the solution in legitimising trade, converting shebeens into taverns, and formalising businesses so that more people can be employed.
A boost to the economy The essence of the shebeen can be preserved while still contributing to the community through job creation – there is no need for the illegal whiskey anymore. What is needed is a boost to the economy, which is in desperate need of jobs. That doesn’t mean that the shebeen will die. To the contrary,
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SA PROFILE www.saprofilemagazine.co.za
Lucky Ntimane, Convener of the Liquor Trader Formations
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ADVERTORIAL PETROLEUM AGENCY SOUTH AFRICA (PASA)
Petroleum Agency SA strategy to increase exploration activity
Petroleum Agency SA (PASA) exists to promote, facilitate and regulate exploration and sustainable development of oil and gas in South Africa. SA PROFILE spoke with new CEO, Dr Phindile Masangane, about PASA's new five-year strategy, and more.
W
hat is PASA's mandate in terms of being a custodian of the country’s oil and gas rights?
PASA’s mandate is threefold – firstly, to attract investment to South Africa’s upstream industry; secondly, to regulate the activities of oil and gas explorers and producers; and thirdly, to act as the national archive and database for all data and information produced in the process of oil and gas exploration and production. The upstream oil and gas exploration industry requires technological capacity and is extremely high risk in terms of capital investment and needs long-term investment of resources before a return is shown. Because of this, many countries choose to share the risk of oil and gas exploration and production with private companies, and South Africa follows this model. Government has designated PASA as the custodian of South Africa’s oil and
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ADVERTORIAL PETROLEUM AGENCY SOUTH AFRICA (PASA)
gas resources. Its role is to attract these companies to our investment opportunities and facilitate their entry into and operations in the upstream industry.
What are the changes that are happening internally at PASA and in the industry, and are these changes necessary to move forward? The Agency has been restructured internally in line with the
What is the thrust of PASA’s new five-year strategy?
new strategy. IT has been elevated beyond its former role as a
The Agency has identified five new strategic objectives to
In addition, the Agency will now have a communications and
enable it to effectively deliver on its mandate by capturing
stakeholder engagement function to respond to the negative
the opportunities being presented by the changes in the
perception about the oil and gas industry. South Africa’s energy
environment, as well as ensure that the Agency overcomes the
mix is coal dominated and therefore gas is a transition fuel to a
challenges that it faces. These are:
cleaner energy future.
1.
Increasing exploration activity, to move the industry development and production phase;
When will the moratorium on new applications for rights be lifted and PASA be open for new bids?
Sustainability to ensure the company has sufficient
As of December 2020, there is no longer a moratorium on
financial and human resources to carry out its
applications for rights onshore, other than those for shale gas
responsibilities into the foreseeable future,
in a specified area covering the central Karoo. Other onshore
Advocacy to provide input into policy and regulations
applications continue to be received and processed in terms
that impact the industry we regulate;
of the MPRDA. The moratorium for shale gas rights and new
Digital transformation to adopt new, more efficient
offshore applications remains in place and is expected to be
technologies; and
lifted with the enactment of the hydraulic fracturing regulations
Operational excellence, to ensure efficiency of our
(for environmental management and water use) for the shale gas
process.
extraction technologies.
from a predominately exploration phase to 2.
3. 4. 5.
support function, to drive the company’s digital transformation.
These five strategic objectives will position the Agency as
digitisation and automation to improve efficiency, rise to the
With a strong international focus on decarbonisation, what is PASA’s position on the continued exploitation of fossil fuels?
requirements of the new legislation and find a place in the
The transition to cleaner fuels and renewables is inevitable if the
global transition towards a low carbon future.
world is to reduce the negative impact of climate change. South
a strategic entity of government in its goal of diversifying the energy mix and developing the domestic gas market, embrace
Africa is a signatory to the Paris Agreement and has committed
What are the key aspects of PASA’s new value statement?
to a 'Peak-Plateau-Decline' carbon emission trajectory.
The company’s internal value statement remains unchanged.
mix, which is currently coal dominated, to a lower carbon
We have, however, recently reconsidered a further aspect
future by introducing proportionately higher renewable energy
of value – that of value representation and creation. PASA
resources such as wind and solar, into the energy mix as well as
delivers value to its shareholders and stakeholders by:
gas-to-power.
• Contributing to the security of energy supply through
The government policy is to diversify the country’s energy
Gas burns with less than half the CO2 emissions from coal
the development of the domestic upstream petroleum
and additionally has no SOx emissions. It is thus a suitable
industry;
transition fuel towards a lower carbon economy for South Africa
• Attracting investments that create jobs;
especially since gas-to-power technologies are flexible and
• Creating opportunities for economic transformation and
would therefore compliment the intermittent renewable energy
diverse participation;
being added to the national grid.
• Risk reduction of exploration plans (preliminary data); and
companies investing in opportunities and for our stakeholders
What conditions are contributing to the sense that the market for gas in South Africa is set to grow exponentially?
including the DMRE, DEFF, CEF, host communities and NGOs
The two recent world-class discoveries on our south coast places
and NPOs representing interested parties.
South Africa in pole position to be a notable gas producing
• Investment opportunities. This value is created for all South Africans, for oil and gas
SA PROFILE www.saprofilemagazine.co.za
43
ADVERTORIAL PETROLEUM AGENCY SOUTH AFRICA (PASA)
much easier for the domestic gas market to develop, including
Is there international interest in South Africa’s oil and gas resources?
beneficiation of the gas to chemicals.
Definitely – you need only take a look at our exploration map
country. Once indigenous gas becomes available, it becomes
on our website. You will see international companies such as
What is PASA doing to attract investment into the industry and promote new drilling projects?
Total, Shell, ENI, Kosmos, Africa Energy Corporation, Azinam,
PASA continues with its programme of promoting investment
others, which all hold interests in exploration acreage. In
opportunities at local and international oil and gas
addition, we have agreements in place with international
conferences and exhibitions.
service providers to acquire seismic data.
Impact Oil and Gas, CNR, Qatar Petroleum, New Age and
South Africa has a history of political stability, the new new UPRD Bill will assist the Agency in expediting exploration
What are the implications of the Upstream Petroleum Resources Development Bill?
through close management of acreage allocation and work
Oil and gas exploration and production is currently regulated
programmes.
under the Mineral and Petroleum Resources Development
administration is widely regarded as business friendly and the
The Bill also empowers the Agency to commission multi-
Act, 2002 (MPRDA). The Bill will repeal and replace the
client or speculative surveys, enabling the acquisition of data
relevant sections pertaining to upstream petroleum activities
to attract investment. South Africa currently offers an attractive
in the MPRDA.
fiscal framework. These positive factors create an environment
The Draft Bill therefore provides greater policy certainty
conducive for the Agency to pursue its mandate of attracting
and a stable environment for investment in the South African
investment into the upstream petroleum industry
oil and gas sector.
What does PASA look for when evaluating the credentials of potential explorers or developers?
rights for the exploration, development and production
The Bill provides security of tenure by combining the phase under one permit.
Applicants must demonstrate that they have the technical capability and financial resources to carry out the work programmes agreed, as well as any future development that may ensue. A track record of experience, a good health and safety
What changes are envisaged in the amendment to the National Environmental Management Act of 1998 (NEMA)? The National Environmental Management Laws
record, an environmental compliance record and compliance
Amendment Bill, which was revived in June 2020,
with oilfield practice is essential. Having said that, PASA is
proposes various amendments to the National
determined to increase involvement of local companies in our
Environmental Management Act, 1998.
upstream industry and develop local capacity. One way of
Proposals that may positively impact upstream
achieving this is through partnerships between international
petroleum operations include the provisions
and local companies.
empowering the Minister responsible for mineral resources to delegate a function entrusted to him in
Does PASA have a strategy to retain existing investors?
terms of the Act to any organ of state, and designate as
All investors want to see a return on their investment and
of any other organ of state that executes a regulatory
a reward for taking on risk. PASA’s approach is to facilitate
function.
their activities and guide them through compliance and
The Minister may delegate certain competent
regulatory requirements to achieve the best outcome for both
authority functions to the Petroleum Agency SA, which
government and the investing companies.
may improve the turnaround timelines for making
Advocacy plays an important role and PASA is
44
an environmental petroleum inspector any staff member
decisions on the EA applications. Furthermore,
concentrating on communicating the role that the upstream
designating staff members of Agency as environmental
industry can play in reconstruction and development of our
petroleum inspectors means that all compliance
economy to government. A recent example was the facilitation
monitoring and enforcement functions prescribed in the
of logistics for the drilling of the Luiperd well during Covid-19
Act as far as upstream petroleum operations would be
lock down.
efficiently executed.
SA PROFILE www.saprofilemagazine.co.za
ADVERTORIAL PETROLEUM AGENCY SOUTH AFRICA (PASA)
What is happening with the issuing of exploration rights over the last 18 months?
What onshore exploration opportunities exist?
A total of 21 exploration rights for both onshore and offshore
unconventional resources such as shale gas in the south –
were issued during the period – this includes renewals and
central Karoo, Coalbed methane in the coalfields of the east
new exploration rights.
and northern sectors of the country and biogenic gas in the
a. Orange Basin (off west coast)
Virginia and Evander regions.
There is drilling of the Gazania-1 prospect scheduled for
Onshore exploration opportunities are represented by
However, geological analysis is showing that there may
this year in the shallow water block ER105, operated by
well be significant potential for conventional oil and gas
Azinam with its partners Thombo, Main Street and Panoro.
resources onshore.
This is in the area of the A-J 1 oil discovery made in the 1980’s. b. Gamtoos Basin (southern coast, one of five sub-basins of Outeniqua Basin) New Age Algoa hold acreage together with Rift Petroleum
There are no granted exploration rights for shale gas in the Karoo. There are three applications in process in the Northern Cape, but as yet these have not been granted and there is no activity. PASA and CGS are collaborating on baseline studies in
in the shallow water while Impact Africa’s application for
the Karoo on background soil gas, ground water status and
renewal of their ER in deeper water is in process.
seismicity. This includes the drilling of a deep scientific well
c. Northern Pletmos Basin (ditto) The northern Pletmos Basin is under application by Sungu Sungu.
near Beaufort West which is nearing completion. Coalbed methane discoveries have been made by Anglo in the Waterberg (ER002) on the Botswana border.
d. East Coast Basin (Tugela study area)
They are currently conducting feasibility studies for the
The shallow water part of the Tugela area is held by Impact
commercialisation of the resource.
Africa while deeper water acreage is under licence to ENI in partnership with Sasol. These explorers have reached the end of an exploration period and PASA is awaiting their decision on future exploration which could include drilling.
Other CBM discoveries include those in the Soutpansberg, Springbok Flats and Amersfoort areas. Tertra4, a subsidiary of Renergen, holds the only onshore production right (PR007) in the Virginia area of the Free
e. Western Bredasdorp Basin
State. It is currently expanding operations and building
The western Bredasdorp basin is currently open acreage
a new plant to switch from CNG to LNG and helium
and will most probably be released on licence round once the UPRDA is enacted and the moratorium on offshore applications is lifted.
production. The LNG will be used in the transport industry. Once the project comes into operation in early 2022, it will place South Africa in the top helium producers in the world. ■
What can you tell us about Total’s two finds off Mossel Bay? The Brulpadda and Luiperd discoveries of gas and condensate are the largest hydrocarbon discoveries made in South Africa
+27 21 938 3500
to date and have opened a world-class exploration play and
plu@petroleumagencysa.com
sparked further interest in deep water exploration.
www.petroleumagencysa.com
These results are for only two drilled prospects in the Paddavissie feature where three further prospects remain to be drilled. There could be sufficient gas to feed the Mossel Bay Plant at full capacity for more than 40 years. The Paddavissie feature is only a fraction of the Block 11B/12B therefore these two gas finds do not even begin to represent the full potential of the licence block. Further seismic data to the east has confirmed the existence of another geological feature, named Kloofpadda, which consists of a number of large and encouraging leads. There are also prospects identified in the north of the block.
SA PROFILE www.saprofilemagazine.co.za
45
EDITORIAL ENTREPRENEURSHIP
The evolution of an
engineer turned jewellery designer Since winning the Tsogo Sun Entrepreneur of the year 2016 Award, Nqobile Nkosi, owner of NQ Jewellery from Soweto, has gone from strength to strength. He embraced the opportunities presented to him, and has successfully fulfilled his role as ambassador as well as being part of the HCI Supplier Club, and continued to build his company at the same time.
46
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EDITORIAL ENTREPRENEURSHIP
N
kosi originally joined the respected ranks of jewellery designers through an interesting turn of events which led him to his professional destiny. While he had studied towards a national certificate
in electrical engineering, due to a lack of finances, he was unable to complete the course. He heard about a two-year
Testimonial: His style is its own, guided by the evolution of his creativity at any given point, and the relationship developed with the client and their needs.
course in jewellery manufacturing and design at the Soweto Jewellery School and applied. After a month, NQ as he is known designed a wedding band.
internships, and to Hong Kong where he learned how to enhance his machinery and showcase his products. He has won numerous awards: Gauteng Business
Testimonial: Nkosi is no normal jeweller. A visionary. Carving through the noise to the crux of the matter, he manages to extract a beauty and balance few are able to achieve. With years of experience on a global stage, he continues to learn, and continues to grow.
Leader Award, Jet Community Awards-Vuka Uzenzele, SAB Kickstart Award and Hope Fund by euro news, and he continues to receive rave reviews in many quarters.
Contemporary style inspired by the warmth and colour of South Africa NQ’s custom-made jewellery reflects a contemporary style inspired by the warmth and colour of South Africa, while interpreting Eurocentric tones. His jewellery is displayed in a range of outlets such as the Big 5 at OR Tambo International Airport, and the Westcliff Hotel
“And that changed my life” he says. "I knew then that this is what I wanted to do. Drawing and making jewellery. I could do it!"
amongst others. NQ Jewellery Design Services is Soweto’s first jewellery manufacturing business and employs five people.
NQ’s future is on the up and up The path to establishing his own jewellery design company hasn’t been smooth, but NQ’s future is truly on the up and up. Nkosi registered his company in 2007, and struggled to source funding to buy equipment. He eventually resorted to selling cakes and biscuits until he had saved enough money to get started. Subsequently, his work ethic was recognised by Jerry Nkeli, the first black paraplegic individual to qualify as an attorney, the founder of Jerry Nkeli & Associates law firm, and a director in several businesses. He invested in Nkosi and is the chairman and his mentor.
Testimonial: Trends are not the point to Nqobile, evolution is. The evolution of the creative process, the evolution of the story. To him it is the creativity in the moment that matters most.
Testimonial: Nqobile Nkosi was the first Sowetan jeweller to showcase at the Spring Fair International in Birmingham, at that stage the UK’s biggest retail trade show. His thirst for experience means everything is a learning experience, with which he continues to evolve. As part of the Tsogo Sun Entrepreneur programme and the HCI Supplier Club, who provide valuable support in terms of mentorship and sustained interest, he is confident that he will continue to thrive and grow his market access. “I have not only gained tremendous confidence through their investment in my personal development but have also prospered through the knowledge and
NQ’s success as a jewellery designer has seen him travelling extensively, to the UK three times where he was granted
business acumen that I have gained through being part of these valuable programmes,” says Nkosi. ■
SA PROFILE www.saprofilemagazine.co.za
47
PROFILE YOUTH EMPLOYMENT SERVICE
A true innovator
in youth job creation
The DNA of non-profit Youth Employment Service (YES) is to work with corporate South Africa to get unemployed young people of South Africa into jobs.
Y
ES is one of the highest impact, private-sector funded jobs programme in the country. It offers business an opportunity to improve their B-BBEE levels by registering with YES, while simultaneously investing in youth jobs and creating much-
needed youth participation in the economy. YES has already proven itself to be one of the true innovators in South Africa, generating over R4 billion in youth salaries and over 70 000 quality work experiences in three years – and with no state funding. More than 1 800 businesses have already signed on to co-create a future that works.
New CEO has 25 years’ experience in social change and impact programmes Newly appointed YES CEO, Ravi Naidoo’s tenure at YES started with the country facing some of the worst unemployment statistics it has ever seen. The Covid pandemic, the riots and social unrest in July, and massive social problems has seen the jobs market lose in excess of two million jobs since January 2020. Naidoo joined YES with more than 25 years’ experience in creating and managing a range of social change and impact programmes. For much of this time, he has worked with trade unions, the public sector, and private sector fund management, finding ways to implement programmes in complex institutional environments. He is therefore ideally placed to lead YES in helping with South Africa’s youth unemployment issues. “Time is not on South Africa’s side. The country – and its key social partners – must get to grips with the hard choices in the labour market. If massive interventions are not made, and soon, the vortex of rising unemployment and its accompanying social unrest will drag down the economy and, with it, the foundations of our young democracy,” he warns. “Despite the gloomy outlook, there is also much hope. South African businesses are heeding the call to get involved in youth employment creation – YES’s 1 800 corporate partners already attest to that.”
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PROFILE YOUTH EMPLOYMENT SERVICE
Naidoo says more jobs created by the private sector will see an immense benefit as more young people in jobs means more potential paying customers to underpin longer-term market demand for their goods and services. Job creation will also mitigate against some of the enormous social problems we face in the country. Naidoo was also recently appointed to the National Planning Commission by President Cyril Ramaphosa. The appointment is for five years and during this time, he will work on the long-term plans to advance growth and development in South Africa. "To achieve bigger national outcomes, different organisations, each with their own comparative advantages, must work together," believes Naidoo. This appointment will assist YES in collaborating more closely with other industries and organisations to help create a better future for all South Africans.
Driving force is the urgency of the unemployment crisis in SA Naidoo says the driving force behind YES’s quest to get young people into work experiences is the urgency of
increased importance being placed on environmental, social
the unemployment crisis South Africa faces. The latest
and governance (ESG) strategies and the United Nations’
unemployment stats released by Stats SA reflect two out of
Sustainable Development Goals (SDGs) by investors and
every three young people (under 35 years) in South Africa are
consumers. Many are choosing where, and what to buy, based
unemployed, and this rises to three out of four of the under-
on an organisation’s transformation, socio-economic and
25s.
environmental impact.
The YES model, which enables 12-month quality work
Naidoo calls on corporate South Africa to help young people
experiences for youth, works on two fronts: direct employment
unlock their full potential and change the trajectory for the
for young people into sponsoring corporates, or secondly,
country.
through a host-partner model where corporates sponsor a young person to work in under-capitalised communities
#SayYES to a future that works for all.
in high-impact sectors such as health, education and conservation. This means that the private sector can work directly with
Sign up with YES www.yes4youth.co.za by filling in the form on our website and begin creating opportunities. ■
NGOs to tackle this crisis and get youth working through this turnkey solution (implementation partner model). YES works with 33 high-quality implementation partners (IPs) across South Africa to place youth. In the first year of working with YES, companies can receive their B-BBEE level up almost immediately, thanks to the Department of Trade and Industry’s (dtic’s) concession as part of their Covid-19 response. Interventions like YES that incentivise businesses to sponsor work opportunities for youth, allow young people to break free of the experience trap where they can’t find work without experience and can’t get experience without a job. Having work experience on a CV and a reference letter, makes young people three times more employable and allows them to become beacons of hope in families and communities. Additionally, corporate South Africa is seeing an
Ravi Naidoo, YES CEO
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EDITORIAL EMPLOYEE SPOTLIGHT
Leading business development across public and private transport & maritime sectors Royal HaskoningDHV, an independent, international engineering and project management consultancy with 140 years' experience, has appointed Bongani Mthombeni-Möller as Director of its Smart Mobility Advisory Group for Southern Africa. 50
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EDITORIAL EMPLOYEE SPOTLIGHT
Fresh thinking and new approaches "Sustainable transport can enhance society, but we need fresh thinking and new approaches if we are to keep our cities and ports accessible without compromising residents’ quality of life or the environment," he adds. With over 14 years' industry and leadership experience, Mthombeni-Möller draws her expertise from her direct involvement in the engineering sector at both management and project level. She will be responsible for leading business development across the public and private transport and maritime sectors, and work with a team of professionals to combine expertise in active travel, smart mobility, sustainable transport planning, and development planning and engineering. “We need to harness digital technology and data to create efficiencies, optimise performance, and enhance sustainability of transport and mobility networks. This will help our clients intelligently address 21st Century mobility challenges and to shape the sustainable transport networks of tomorrow,” says Mthombeni-Möller.
Drive to improve performance, energy efficiency She says the drive to improve performance, energy efficiency; environmental standards and safety are ever present within the transport and maritime sector. “Constraints over costs and timings add to South Africa’s challenge. Improving reliability, performance, and service models plays a key role, as does improved network capacity and adequate asset management.” Mthombeni-Möller holds a Master’s degree in Engineering from the University of Cape Town and is currently the Chairperson of the University of Cape Town’s Civil Engineering Advisory Board, Chairperson and Non-Executive Director at Prosmart Training Solutions, a private technical training company that specialises in apprentice and artisan training in various industries. ■
H
er appointment is in line with the company’s strategic focus on enhancing and improving the way South Africans engage with the country’s public transport systems and networks, including
road, rail and maritime. “The transport industry is on a journey towards digitalisation and global mobility networks are under pressure to meet demands for low emission transport options, clean air zones, and new modes of transport and technology," says Bonga Ntuli, Director for Infrastructure at Royal HaskoningDHV.
Bongani Mthombeni-Moller: Director of Smart Mobility Advisory Group, Royal HaskoningDHV
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EDITORIAL ENTREPRENEURSHIP
Passion drives
entrepreneurship Turning her passion for wine into an iconic brand, Janine Petersen founded j9Wine (Pty) Ltd in 2016. After having worked extensively with big names in the South African wine industry, Petersen used her experience and ventured into creating the j9Wine range.
W
ith a passion and determination, Petersen
The Hout Bay Harbour Wine Hub by #wineofcoloursa
sold her car and invested her life savings to
is a retail tasting room as well as a state-of-the-art urban
get j9Wine off the ground. Since starting
winery where wine makers and wine lovers can live out their
the business, she continues to expand her
creativity. It’s a place where culture, diversity and creativity are
knowledge and is a wine maker who sources grapes from across the coastal region and collaborates with some of the best wine
celebrated. The vision that Petersen and her team has is to create and
makers in South Africa. J9 Wine has a staff complement of 10
hold space for the future of females and wine producers of
and has created 30 direct and indirect job opportunities through
colour in South Africa, ensuring that they get the necessary
their projects and events.
support and resources to run a successful wine business. ■
Wine of Colour SA assists grass root level businesses in the wine industry Looking out for opportunities within the wine industry, in 2019, Petersen decided to start an organisation in the wine industry called Wine of Colour SA in partnership with Mbali from Ngiyi Mbali wines. Wines of Colour SA is a membership organisation which assists grass root level businesses in the wine industry to gain access to market opportunities. It also provides education, facilitates land acquisition, and lobbies government and industry on behalf of its members. Petersen and her team opened their first tasting room at the historic Hout Bay Harbour in Cape Town, in which they list all their members’ wines, promoting them through special events and wine pairings to locals and tourist.
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Janine Petersen: Founder of j9 Wine
Basadi Ba Molao believes in the spirit Basadi Ba Molao believes in the spirit of networking and standing in of networking and standing in agreement with others, to enable agreement with others, to enable change, and prosperity within legal change, and prosperity within legal practice, communities, and society at practice, communities, and society at large. large. A non-profit organisation focused on A non-profit organisation focused on issues that include equality, issues that include equality, discrimination, and women discrimination, and women empowerment in the workplace. We empowerment in the workplace. We are an intimate space where women are an intimate space where women gather to network and share gather to network and share resources—inspiring each other for resources—inspiring each other for the prosperity of all. the prosperity of all. Visit our website at Visit our website at www.basadibamolao.co.za for more www.basadibamolao.co.za for more information. information.
Empower HERstory, HERstory, Empower Empower Basadi Basadi Ba Ba Molao Molao Empower info@basadibamolao.co.za info@basadibamolao.co.za 011 011 223 223 8000 8000 079 079 105 105 6513 6513
EDITORIAL ENTREPRENEUR SPOTLIGHT
Serisha Barrat Lawyered Up
Female tech entrepreneur
with a vision for social justice and economic growth 54
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EDITORIAL ENTREPRENEUR SPOTLIGHT
With the pandemic influencing every aspect of people’s lives, many are looking to get ‘lawyered up’. A constantly changing legal landscape has catalysed a need to do things differently. People are seeking smart, affordable legal counsel online. Recognising this need, 27-year-old Serisha Barrat launched ‘Lawyered Up’, an innovative digital legal turnkey platform.
L
awyered Up serves a dual purpose of offering immediate
with online start-up packages and free GBV assistance.
access to online legal counsel, plus important legal
The start-up legal packages are aimed at start-up
documents. It also provides free services and assistance
businesses growing in popularity. The legal tech platform
to victims of gender-based violence.
targets SMMEs, freelancers, cryptocurrency users as well as corporates, with a suite of services tailored to their needs.
“The pandemic prompted an upsurge in online activity. People got used to accessing services online and expectations have changed, for the long-term," says Barrat. "The legal profession needs to keep pace. Given this, we
Offering assistance through empowering legal counsel In terms of the gender-based violence (GBV) focus, Barrat
developed our platform, which eliminates the need for face-
says, “South Africa’s dramatic increase in GBV cases
to-face communication by digitising signing documents and
was devastating to see. I want Lawyered Up to offer real
jurisdiction impediments. Our aim is three-fold: to help the
assistance to people through empowering legal counsel.
public access immediate, affordable legal assistance; to create
So, I teamed with pro-bono lawyers to assist with protection
greater job opportunities for lawyers; and to serve those
orders.
impacted by gender-based violence. “Lawyered Up is geared to revolutionise the legal world by
"A partnership between Lawyered Up and Art of Charity – a non-profit organisation – provides relevant legislation, legal
fostering greater accessibility to legal counsel. It facilitates easier
templates, expert guidance and commentary to curb the
communication between lawyers and clients. It also makes
scourge of GBV. It’s been amazing to see the response from
processes as simple and unintimidating as possible,” Barrat adds.
our database of attorneys. So many people are passionate
Cape Town-based Barrat was inspired to pivot to an online platform after attending the 2019 World Economic Forum talks
about this cause and together, we can make a massive difference.”
on legal tech and the Fourth Industrial Revolution. In South
Barrat did a launch in September 2020 and had over 100
Africa, especially, people often have unequal access to legal
attorneys immediately interested in joining Lawyered Up. The
assistance. This platform aims to answer this issue.
business conducts a rigorous vetting process to ensure only the best lawyers are on the platform. Despite the affordability
Lawyered Up is the ‘Uber’ for lawyers
of the service, quality is never compromised on. ■
During the pandemic, many people lost their jobs. Barrat is dedicated to offering lawyers more freelancing opportunities,
•
AfricArena selected Barrat as a Top 3 finalist to pitch
calling Lawyered Up the ‘Uber’ for lawyers. She is also continuing
at the AfricArena Grand Summit 2021, where she
her legal consultancy, which has pivoted to be more digitally led,
participated in the Vivatech Challenge.
Get quick, smart and affordable legal advice online Contact us +27 72 699 9012 l admin@lawyeredup.co.za l www.lawyeredup.co.za
PROFILE ANGLO AMERICAN
Mpumi Zikalala – blazing a trail for female leaders in mining
Nompumelelo ‘Mpumi’ Zikalala’s journey from the small town of Vryheid, situated near coal mines in northern KwaZulu-Natal, to becoming a mining industry leader is the stuff of legends.
B
ack in the mid-90s, she was sitting on a school bench
Managed Operations includes De Beers Group's operations
at the Inkamana High School in Vryheid, KwaZulu-
in South Africa and Canada.
Natal, when an Anglo American recruitment team
23 years later, she was named one of the 2018 Top 100 Global
Tireless and vocal advocate for inclusion and diversity
Inspirational Women in Mining. And her journey is far from over.
Zikalala is also one of the mining industry’s most tireless
arrived at the school to scout young engineers. Barely
and vocal advocates for inclusion and diversity, with a keen
An emerging generation of women CEOs and senior leaders Today, Zikalala is one of an emerging generation of women
interest in sustainably changing the gender balance within the industry to create equal opportunities for all. When she’s not encouraging young women to study
CEOs and senior leaders who are shaking up the mining industry
STEM (Science, Technology, Engineering and Mathematics)
with fresh perspectives and thinking. After nearly two decades
subjects, she’s mentoring professional women within the
working her way through the ranks in Anglo American’s diamond
organisation and sharing her journey to help them visualise
mining subsidiary De Beers, she was recently appointed to head
a career path.
the company’s iron ore giant, Kumba Iron Ore, marking the latest highlight in what has been a stellar career. Along with Natascha Viljoen, the CEO at Anglo American
She is also passionate about the role of South African business and corporate's fight against HIV/AIDS, STIs, TB and GBV. As the Chairperson of the South African National
Platinum, and Nolitha Fakude, the chairperson of Anglo
Aids Council Private Sector (SANAC) Private Sector Forum,
American’s management board in South Africa, the trio
she continues to bring light to the scourge of HIV/AIDS
effectively head the interests of Anglo American in the country.
STIs, TB and GBV amongst the uncertainty of the Covid-19
Zikalala's journey with Anglo American started when she joined De Beers as a chemical engineering bursar in 1996. She started working for Anglo American in 2001. Today, women account for more than 19% of core mining jobs and hold more than 29% of management positions in the Group.
pandemic. She’s not just extracting value from raw materials. She’s unearthing the next generation of female leaders in what has traditionally been a male-dominated world. We can’t wait to see what Mpumi Zikalala does next. ■
She was appointed General Manager at De Beers Kimberley Mines in 2007, becoming the first female General Manager in De Beers Group. In 2010, she was appointed General Manager of De Beers’ Voorspoed mine, and three and a half years later became Senior Vice-President of De Beers Sightholder Sales South Africa, the company that sorts, values and sells all De Beers Group diamond production in South Africa. Zikalala was made Deputy CEO of De Beers Consolidated Mines in November 2017, rising to become the first head of the Group’s Managed Operations business 17 months later.
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W www.southafrica.angloamerican.com
“If we are collectively united in purpose around changing the status quo, we can make a difference.” - Nolitha Fakude, Chairperson of Anglo American’s Management Board in South Africa
#ShapingTogether Our transformation journey is a key component of our Purpose of re-imagining mining to improve people’s lives. We are committed to driving gender equality throughout our business and the host communities in which we operate. Our women have powerful, important stories to tell – stories that speak of their tenacity, hard work, commitment and sacrifice. At Anglo American, we want to do more than just applaud the rich diversity of skills, ideas, perspectives and value they bring to our business, communities and our country. We want to bring them to the centre, where they belong.
Together, we continue shaping a better future.
Meet our women in mining
EDITORIAL LEADERSHIP
17 tips to make you a better leader Perhaps you’re already leading a business/ organisation or part of one, or would like to lead one someday, or would like to contribute to better leadership in the organisation you’re in. Or perhaps you’re just a team of one and would like to strengthen your own leadership skills. By Tara Turkington, CEO of Flow Communications
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EDITORIAL LEADERSHIP
L
eadership is that thing you have to do, even when you don’t feel like it. It’s about putting on your big girl panties (or the equivalent) and being as adult as you can be. Especially when you feel like
wailing like a small baby.
Challenge yourself to hire and work with people who are cleverer and more skilled than you are.
I have led a communications and marketing agency for the past 17 years. Here are 17 tips on leadership I’ve gathered in that time. those company values, grab the opportunity. Your
1. Lead from wherever you are: No matter who you are or where you are, you can be a leader.
values will guide you in difficult times – if you strive to always act according to those, they will be a great help.
Leadership is not about titles, but attitude. Good leaders are ruthlessly positive; they solve problems; they look for opportunities, not at obstacles.
5. Let others shine: If you let others shine, you will shine through them. Give credit where it’s due. Go out of your way to thank others, always with sincerity.
2. Build relationships: The quality of the
A hand-written note or a word of encouragement
relationships you can build with those around you,
or praise is never wasted. Remember the power of
including below and above you and with your
now – thank people quickly, or your gesture will be
customers, will determine how far you go in life.
less effective. If you need to criticise someone, do it
Relationships are your most important asset. Tempting
privately; praise in public to amplify your praise. As
as it may be in the heat of the moment, don’t burn
acclaimed poet Arch Hades said, “What defines you is
bridges. The universe is a small place and chances
how you treat others, not how others treat you.”
are you will interact with that unfair boss or unreasonable client again in the future. That’s not to say you shouldn’t stand up for what’s right; just do it with grace and dignity as far as possible.
6. Be empathetic: Care about others; learn to listen well, and not just to respond. Empathy is no longer a “soft skill”, but a real business tool. If you’re empathetic and care about others, that’s what you’ll receive in return.
3. Have integrity: Never be dishonest or duplicitous.
7. Be accountable: Do what you say you will and don’t break promises. Do what’s right.
4. Know your values: Everybody
8. Be creative: True leadership lies in discovering new paths and possibilities, not just taking others down the tried and tested ways. What are you doing
should practise
to be innovative and different, so that ultimately your
integrity, but
organisation and the lives of others are better for it?
you should know and
9. Practise resilience: Leaders don’t give up.
prioritise
They press through when times are tough. They pick
your own
themselves up over and over and, through doing so,
values, so they
raise others. If success were easy, everyone would be
can be a lodestar
successful.
to guide you. Always work in a place where your personal values are aligned with the corporate values, and if you’re in a position to help create
10. Stay calm: It never helps to get enraged or into a heightened state of agitation. Staying calm will help others to stay calm. Being in a state of panic never got anyone anywhere helpful.
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EDITORIAL LEADERSHIP
11. Have fun: “When you stop doing things for fun, you might as well be dead.” – Ernest Hemingway. Life is short, and work needs to be meaningful and fun. And having fun – preparing for fun – is, well, hard work. You need to focus on it, plan for it and execute it. No one wants to work in a place that’s boring or with people who never laugh or want to let their hair down.
12. Be fair and consistent: Once you’re in any position of leadership, people will judge you more
16. Surround yourself with the best people: Always surround yourself with the best
harshly than others. You need to be fair and consistent,
people you can. Challenge yourself to hire and
and not practise favouritism. This doesn’t always mean
work with people who are cleverer and more skilled
you need to be nice. Sometimes you need to make
than you are. If you have to pay them more than
tough decisions. If you make them with fairness and
you earn, do that. In life, you become who you
consistency, people will respect those decisions and you
associate yourself with, and you always want to be
for making them, and you will ultimately build a stronger
growing, learning and improving yourself and your
organisation.
organisation.
13. Be passionate: It’s important to really care about
17. Have a strong vision: This is arguably the most
what you do and those around you. If you can have “fire
important characteristic of a good leader. You need
in your belly”, as Shakespeare put it, it will make it easier
to have a strong vision (which can change over time
for others to follow you.
if need be) and to be able to communicate that, and get others to buy into it. Without vision, you may be a
14. Never take yourself too seriously: We’re all
great manager, but will never be a great leader. ■
fallible; none of us is perfect. Be self-effacing – you’re human, after all. Practising humility and authenticity is essential. A good way to remember just who you are is to spend time with old friends, who knew you before you became a leader. They’ll bring you down to size fast!
15. Be courageous: Being a leader and building a business takes courage. Everyone feels fear: the fear of having too much work to cope with or not having enough (which is worse); the fear of whether your strategy is sound; of whether you’re employing the right person or should be letting someone go; or whether you’re dealing with conflict in the right way. The list of fears and self-doubts a leader has is endless, but you need to have courage and overcome them to be effective.
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Tara Turkington: CEO of Flow Communications
EDITORIAL LEADERSHIP
How to become an inspirational leader in a world of hybrid working When some people are working remotely, it’s more important than ever for leaders to develop the qualities, values and behaviours that help them unite teams and boost performance. By Joanne Bushell, MD IWG Plc South Africa
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EDITORIAL LEADERSHIP
W
hen teams are working remotely – either full-
energy and enthusiasm for what you are building and
time or part-time – there is a greater need
investing your time in will come naturally.
for leaders to evolve the way they motivate people. After months of working from home,
What you need to do is express it – by doing so, you will motivate and inspire those around you to go the extra mile.
the hybrid-working model makes it possible for people to
While video calls are fine for day-to-day meetings, meeting
come together at certain points during the week – either at a
in person at key moments using a shared flexspace, for
shared flex space in their local area or a city centre HQ – so
example, will bring maximum return on investment.
there are greater opportunities to assert yourself and get the outcomes you want.
In between face-to-face encounters, great hybrid leaders use technology to their advantage: messaging platforms like Slack and Microsoft teams allow for quick yet impactful 'well
Elsewhere, a recent study from IWG and Arup revealed
done' messages, while virtual project management systems
that in the coming years, smaller towns and cities are set to
ensure all members of a team can see progress is being
benefit financially from the expansion of flexible office and
made.
co-working spaces. The reinvigoration of these areas is likely to mean that the historic ‘brain drain’ to cities ends and may
2. Commitment and persistence
even be reversed – and in this new world of opportunity,
Building a successful business is never easy, but being able
leaders may themselves be based in rural or regional
to identify and communicate your vision to others helps
locations some distance from corporate HQs.
them appreciate what they’re part of. With the right mindset
Whether you’re dealing with team members face to face or via video call, as a leader you also need to have impact.
you will be able to direct your focus on ‘intentional growth’, which equates to making the shift from simply ‘doing things’ to ‘making things happen’. (For example, sending emails vs
Hybrid model will be a key tool for future organisational flexibility & crisis response
organising a team-building weekend.)
The hybrid model promises to be a key tool for future
are all tactics of a high-impact leader.
Setting goals, being proactive and taking intelligent risks
organisational flexibility and crisis response. One leader commented that a key learning from the crisis was, “how
3. Compassion and kindness
quickly organisations can change and how well organisations
It might sound counterintuitive to some people, but the ‘soft
withstand change – this pandemic has shown that there are
power’ virtues of kindness and compassion can go a long
no limits.”
way to bringing out the best in people you work with – be
Management teams will continue to be pressed by
they clients, stakeholders or colleagues.
directors and investors to be resilient; there will certainly be more crises to come. And while the companies we interviewed were all established and of significant size, we observed differences even within this group about their preparedness. Ultimately, the bigger the company, the more likely it benefitted over the last year from predefined, crisis-proof processes and models that they could activate and adapt. Here are the key characteristics you need to cultivate to incite positive change in your professional endeavours, and take you from being a manager to a trailblazer.
1. Energy and enthusiasm In many areas of business, the ‘fake it till you make it’ mentality will get you where you want to be but when it comes to passion, it has to be authentic. For entrepreneurs and company founders, having
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EDITORIAL LEADERSHIP
Whether or not you are face to face in a co-working space, the company HQ or sending emails to each other across a continent, being sensitive to people’s needs and backstories will help, not hinder, you as a leader. This is because soft power is fundamental to building good relationships and loyalty.
4. Self-knowledge and fallibility To become a high-impact leader, you need to know your strengths and weaknesses, and continuously invest in yourself. If you don’t have good inner resources and the ability to let yourself recharge throughout the year, you won’t have the
IWG is the global operator of leading workspace providers. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. They want choice. Through our companies we provide that choice, and serve the whole world of work: Regus, Spaces, No18, Basepoint, Open Office and Signature. We create personal, financial and strategic value for businesses of every size.
capacity to take your business to the next level. For leaders of SMEs (small and medium-sized enterprises), it can be tempting to lean towards cultivating likeability, but respect almost always trumps it in a professional environment. That’s not to say you can’t share some beers after work, though.
5. Generosity and humanity While focusing on yourself is important, it’s also essential to invest time in upskilling others, nurturing confidence and empowering team members to make their own high-impact decisions. Giving people the choice to work where and when they want will be an important part of this approach. After identifying your purpose as a leader, you need to be fully engaged with those around you and adopt an ‘abundance mentality’ that always leads to growth. ■
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Joanne Bushell: MD at IWG Plc South Africa
Ms Lettie Mashau, CEO.
MOTHEO
CONSTRUCTION GROUP We are one of the largest black lead, built environment companies in South Africa.
Motheo Construction Group was established in 1997 by the late Dr Thandi Ndlovu. The company is currently spearheaded by the dynamic Lettie Mashau as CEO. Twenty-five years in the making, Motheo is the largest black women managed and lead construction company in South Africa. Motheo is currently registered with the CIDB as 9GB PE, 9CE PE, 7EB PE, 8EP PE, 8ME PE and 7SF PE. Motheo boasts a diverse offering from general construction to civil works, water, fibre, electrical works, mechanical, fire and safety and an academy. Post the tragic passing of Dr. Thandi Ndlovu, Lettie Mashau was appointed by the Board of Directors of Motheo Construction Group on 9 September 2019 as the new CEO. Mashau has been a part of the Motheo family for 16 years. Earmarked early on as Dr. Ndlovu’s successor, Lettie has been closely mentored by the late Dr. Ndlovu for many years. www.motheogroup.co.za
Having grown up in the township of Malamulele, Limpopo, Lettie joined Motheo Construction Group as a trainee site Quantity Surveyor in 2005. She is a civil and building graduate that learnt her trade in the trenches of real construction projects over the last sixteen years. She added an executive development programme and project management along the way. She is currently studying towards an MBA. Showing integrity, determination and initiative in the workplace, Lettie took the opportunities offered to her by Motheo with both hands. She quickly rose through the ranks. She is a shareholder and CEO at Motheo Construction Group. Prior to taking up the position as CEO, she held direct oversight of all Northern Cape, Mpumalanga, Limpopo, North West, Free State and Pretoria operations. Lettie has served on the Motheo Board since September 2011, which oversees the company’s national operations and strategic direction. Lettie has, time and time again, raised the Motheo flag high. Her character and industry track record express the culture, ethos, and excellence that is Motheo.
Tel: 011 789 8440
Motheo Construction Group, a leading predominantly black-owned Level 1 B-BBEE construction company, ISO 9001 compliant.
EDITORIAL EMPLOYEE SPOTLIGHT
A young engineer set on changing mindsets and
shattering stereotypes UNICEF’s 2020 Reimagining girls’ education through STEM report shows that 18% of female students in tertiary education pursue science, technology, engineering, and mathematics (STEM) careers. This under representation of women in these professions translates into a loss of critical talent and innovative thinkers.
F
ortunately, more women are challenging stereotypes by pursuing STEM careers perceived
to be masculine, which encourages young girls to change their attitudes about STEM subjects and consider careers in these fields. Among those paving the way for females in these careers is Precious Mahlangu, a 31-year old Engineering Support Technologist.
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Breaking the mould Growing up in Pretoria, Mahlangu had no idea that her passion
INSIDE: FEATURES | COMPETITIONS | KICKS
She has always shown interest in STEM subjects and set
C
herself the goal of qualifying as an engineer, which she did by H achieving a Diploma in Electrical Engineering and a Bachelor of 2021
VOLUME 8
NOVEMBER 2021
a family lifestyle magazine
C When tomorrow comes, will you
GREEN S
A
Aamz: Business owner,
model, mother and ‘momfluencer’
PROBIOTICS IN EVERY DOSE PROBIOTICS IN EVERY DOSE compared with other leading brands* PROBIOTICS PROBIOTICS PROBIOTICS ININ IN EVERY EVERY EVERY DOSE DOSE DOSE compared with other leading brands* 1,2,3,4 1,2,3,4 1,2,3,4 1,2,3,4 1,2,3,4
compared compared compared with with with other other other leading leading leading brands* brands* brands* YOUR BABY DESERVES MORE. YOUR BABY DESERVES MORE.
20002
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your child’s immune system
#Balancedbelly #Balancedbelly #Balancedbelly #Infant #Infant #Infant * Compared to other leading brands - IRI May 2020 * Compared to other leading brands Infant - IRI May 2020 References: 1. ProbiFlora™ Probiotics Drops 3 strain – Regular (Drops) package insert. 2. Reference available upon request. 3. Reference available upon request. 4. IRI May 2020 Probiotics Drops * Compared *References: Compared * Compared to other to1.other toProbiFlora™ leading other leading leading brands brands brands - IRI -May IRI - Infant IRI May 2020 May 2020 20203 strain – Regular (Drops) package insert. 2. Reference available upon request. 3. Reference available upon request. 4. IRI May 2020 ProbiFlora Infant Drops 3Infant strain-Regular Each dose per 4 drops (0,167 ml) contains Bifidobacterium lactis 400 (colony forming units); Lactobacillus rhamnosus References: References: References: 1.Probiotic ProbiFlora™ 1. ProbiFlora™ 1. other ProbiFlora™ Probiotics Probiotics Probiotics Infant Drops Infant Drops 3Drops strain 3drops. strain 3–strain Regular – Regular – Regular (Drops) (Drops) (Drops) package package package insert. insert. 2. insert. Reference 2. Reference 2. Reference available available available uponupon request. upon request. request. 3. million Reference 3. Reference 3.CFU Reference available available available uponupon request. upon request. request. 4. IRI4.May IRI 4. IRI May 2020 May 2020 2020 * Compared to leading brands - IRI May 2020 300ProbiFlora million CFU (colony forming units);3Lactobacillus salivarius million units). Health supplement. This unregistered has not beenunits); evaluated by the South Probiotic Infant Drops strain-Regular drops.300 Each doseCFU per (colony 4 drops forming (0,167 ml) contains Bifidobacterium lactis 400 millionmedicine CFU (colony forming Lactobacillus rhamnosus References: 1. Pro Regulatory Authority for quality, safety or intended use. 202009011054984 Adcock Ingram Limited. Reg. No. 1949/034385/06. Private Bag X69, Bryanston, 2021, South African Health Products 300 million CFU (colony forming units); salivarius 300 million CFU (colony forming units). Health supplement. This unregistered medicine has not been evaluated by therhamnosus South ProbiFlora ProbiFlora ProbiFlora Probiotic Probiotic Probiotic Infant Infant Drops Infant Drops 3Drops strain-Regular 3 strain-Regular 3 Lactobacillus strain-Regular drops. drops. drops. EachEach dose Each dose per dose 4per drops per 4 drops 4(0,167 drops (0,167 ml) (0,167 contains ml)ml) contains contains Bifidobacterium Bifidobacterium Bifidobacterium lactislactis 400 lactis million 400 400 million CFU million CFU (colony CFU (colony (colony forming forming forming units); units); Lactobacillus units); Lactobacillus Lactobacillus rhamnosus rhamnosus Tel.+27 11 635 0000. www.adcock.com African Health Products Regulatory Authority forsalivarius quality, safety or300 intended use. 202009011054984 Adcock Ingram Limited. Reg. No. 1949/034385/06. Private Bag X69, Bryanston, 2021, South 300Africa. million 300 300 million CFU million CFU (colony CFU (colony (colony forming forming forming units); units); Lactobacillus units); Lactobacillus Lactobacillus salivarius salivarius 300 million 300 million CFU million CFU (colony CFU (colony (colony forming forming forming units). units). Health units). Health supplement. Health supplement. supplement. This This unregistered This unregistered unregistered medicine medicine medicine has not has has been notnot been evaluated been evaluated evaluated by the bySouth by thethe South South Africa. Tel.+27 11Products 635 0000. www.adcock.com African African African Health Health Products Health Products Regulatory Regulatory Regulatory Authority Authority Authority for quality, for for quality, quality, safety safety or safety intended or intended or intended use. use. 202009011054984 use. 202009011054984 202009011054984 Adcock Adcock Adcock Ingram Ingram Ingram Limited. Limited. Limited. Reg.Reg. No. Reg. 1949/034385/06. No.No. 1949/034385/06. 1949/034385/06. Private Private Private Bag Bag X69, Bag X69, Bryanston, X69, Bryanston, Bryanston, 2021,2021, South 2021, South South Africa. Africa. Tel.+27 Africa. Tel.+27 Tel.+27 11 635 11 11 0000. 635635 0000. www.adcock.com 0000. www.adcock.com www.adcock.com
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analysis of national linked datasets from Scotland. Eur Respir J. 2018;51(3):1-9. 2. World Health Organization. Influenza (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ References: 1. Warren-GashLast C, Blackburn R, Whitaker H,3. etBlumberg al. Laboratory-confirmed respiratory infections as NICD triggers for acute myocardial infarction and prevention, stroke: a self-controlled case series detail/Influenza-(seasonal). accessed R, October 2020. L, Cohen C, Dawood H, etinfections al. Influenza Recommendations for infarction the diagnosis, management andseries public References: 1.Warren-Gash Warren-GashC, C,Blackburn Blackburn R, Whitaker H, al. Laboratory-confirmed respiratory infections as triggers for acute myocardial infarction and stroke: self-controlled case series References: References: 1.1. Warren-Gash C, Blackburn R,Whitaker Whitaker H, H,etet etal. al. Laboratory-confirmed respiratory respiratory infections as asInfluenza triggers triggers for for acute acutemyocardial myocardial infarction and andstroke: stroke:aa aself-controlled self-controlled case case series analysis of national linked datasets from Scotland. Eur Respir J. Laboratory-confirmed 2018;51(3):1-9. 2. World Health Organization. (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ health response. Available from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020. 4. World Health Organization.
analysis national linked datasets from Scotland. Eur Respir 2018;51(3):1-9. World Health Organization. Influenza (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ analysisofof ofnational nationallinked linkeddatasets datasets from fromScotland. Scotland. Eur Eur Respir Respir J.J. J.2018;51(3):1-9. 2018;51(3):1-9. 2.2. 2. World World Health Health Organization. Organization. Influenza Influenza (Seasonal). (Seasonal).Available Available from: from: https://www.who.int/news-room/fact-sheets/ https://www.who.int/news-room/fact-sheets/ 2 1 0 0 3analysis detail/Influenza-(seasonal). Last accessed October 2020. 3. Blumberg L, Cohen C, Dawood H, et al. Influenza NICD Recommendations for the diagnosis, prevention, managementcase and series public Guiding principles for immunization activities the H, COVID-19 pandemic. Available from: H, https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesReferences: References: 1. 1. Warren-Gash Warren-Gash C, C, Blackburn Blackburn R, R,during Whitaker Whitaker H,3. et etBlumberg al. al. Laboratory-confirmed Laboratory-confirmed respiratory respiratory infections as as triggers triggers for for acute acute myocardial myocardial infarction infarction and and stroke: stroke: aa self-controlled self-controlled detail/Influenza-(seasonal). Last accessed October 2020. L, Cohen C, Dawood et infections al. Influenza NICD Recommendations for the diagnosis, prevention, managementcase and series public
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detail/Influenza-(seasonal). detail/Influenza-(seasonal). Last Lastaccessed accessed October October2020. 2020.3.3.Blumberg BlumbergL,L,Cohen CohenC, C,Dawood DawoodH, H,etetal. al.Influenza InfluenzaNICD NICDRecommendations Recommendations for forthe thediagnosis, diagnosis, prevention, prevention, management management and andpublic public health response. Available from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020. 4. World Health Organization. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last accessed November 2020. analysis analysis of of national national linked linked datasets datasets from from Scotland. Scotland. Eur Eur Respir Respir J. J. 2018;51(3):1-9. 2018;51(3):1-9. 2. 2. World World Health Health Organization. Organization. Influenza Influenza (Seasonal). (Seasonal). Available Available from: from: https://www.who.int/news-room/fact-sheets/ https://www.who.int/news-room/fact-sheets/ health response. Available from:https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020.4.4. 4.World WorldHealth HealthOrganization. Organization. health health response. response. Available Available from: from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last Last accessed accessed October October 2020. 2020. World Health Organization. Guiding principles for immunization activities during 2020. the COVID-19 pandemic. Available from:H, https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesdetail/Influenza-(seasonal). detail/Influenza-(seasonal). Last Last accessed accessed October October 2020. 3. 3. Blumberg Blumberg L, L, Cohen Cohen C, C, Dawood Dawood H, et et al. al. Influenza Influenza NICD NICD Recommendations Recommendations for for the the diagnosis, diagnosis, prevention, prevention, management management and and public public Guiding principles for immunization activities during the COVID-19 pandemic. Available from: https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesGuiding Guidingprinciples principles for forafrica immunization immunization activities activities during during the theCOVID-19 COVID-19 pandemic. pandemic. Available from: from:https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_serviceshttps://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_services2020.1-eng.pdf?sequence=1&isAllowed=y. Last accessed November 2020. Available sanofi-aventis south (pty) ltd,https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. reg. no.: 1996/010381/07. 2 Bond Street, health health response. response. Available Available from: from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last Last accessed accessed October October 2020. 2020. 4. 4. World World Health Health Organization. Organization. 2020.1-eng.pdf?sequence=1&isAllowed=y. Lastaccessed accessedNovember November 2020.Grand Central Ext. 1, Midrand, 1685. 2020.1-eng.pdf?sequence=1&isAllowed=y. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last Last accessed November 2020. 2020. Tel: (011)principles 256 3700. Fax: (011) 256 3707. www.sanofipasteur.com Guiding Guiding principles for for immunization immunization activities activities during during the the COVID-19 COVID-19 pandemic. Available Available from: from: https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicessanofi-aventis south africa (pty) ltd, reg. no.: 1996/010381/07. 2 Bondpandemic. Street, Grand Central Ext.https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_services1, Midrand, 1685. MAT-ZA-2100110-1.0 03/2021. sanofi-aventis south africa (pty) ltd, reg. no.: 1996/010381/07. Bond Street, Grand Central Ext. Midrand, 1685. 2020.1-eng.pdf?sequence=1&isAllowed=y. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last Last accessed accessed November November 2020. 2020.Grand sanofi-aventis sanofi-aventis south-africa africa (pty) (pty)ltd, ltd,reg. reg. no.: no.: 1996/010381/07. 1996/010381/07. 22 2Bond BondStreet, Street, GrandCentral CentralExt. Ext.1,1, 1,Midrand, Midrand,1685. 1685. Tel: (011) 256south 3700. Fax: (011) 256 3707. www.sanofipasteur.com Tel: (011) 256 3700. Fax: (011) 256 3707. www.sanofipasteur.com Tel: Tel:(011) (011)256 2563700. 3700.Fax: Fax: (011) (011)256 2563707. 3707.www.sanofipasteur.com www.sanofipasteur.com MAT-ZA-2100110-1.0 -africa 03/2021. sanofi-aventis sanofi-aventis south south africa (pty) (pty) ltd, ltd, reg. reg. no.: no.: 1996/010381/07. 1996/010381/07. 22 Bond Bond Street, Street, Grand Grand Central Central Ext. Ext. 1, 1, Midrand, Midrand, 1685. 1685. MAT-ZA-2100110-1.0 03/2021. MAT-ZA-2100110-1.0 MAT-ZA-2100110-1.0 - --03/2021. 03/2021. Tel: Tel: (011) (011) 256 256 3700. 3700. Fax: Fax: (011) (011) 256 256 3707. 3707. www.sanofipasteur.com www.sanofipasteur.com MAT-ZA-2100110-1.0 MAT-ZA-2100110-1.0 -- 03/2021. 03/2021.
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PROFILE OCEANA GROUP
Unlocking the potential
of South Africa’s oceans economy There is enormous potential for South Africa’s fishing sector to drive sustained, inclusive economic growth and increasing evidence that this is being realised.
A
ccording to the Department of Forestry, Fisheries
the representation of historically disadvantaged individuals on
and Environment (DFFE) the fisheries sector
the Board of Directors has increased from 55% in 2010 to 90%.
currently contributes about R8 billion a year to GDP and employs some 28 000 people.
Africans. The Trust holds 13.3 million shares in the Oceana
For the Oceana Group, Africa’s largest fishing company and one
Group, just over 10% of total issued shares. This makes the OET
of the most empowered companies listed on the JSE, unlocking
the largest black-owned fishing entity in South Africa, with a
the sector’s potential informs every aspect of its business. So
market value of just under R1 billion. The average net yield per
much so that its deceptively simple but determined brand
employee is some R400 000.
positioning is: “Positively impacting lives.” Group CEO, Imraan Soomra, explains that the approach stems from the belief that with the right to fish in national waters comes the responsibility to deliver tangible, inclusive social and economic benefits. “South Africa’s fishing industry is ideally placed to do this, because the fishing value chain and associated sectors continue to offer huge opportunities for growth, dignified employment and enterprise development,” he says.
Actively advancing BBBEE This is not to suggest that there hasn’t already been considerable progress. During apartheid black South Africans held only 1% of fishing rights compared to over 75% today. This transformation is reflected in Oceana’s own voyage. Since 2004 it has been actively advancing Broad-Based Black Economic Empowerment and has performed well in terms of measurable transformation criteria. Black ownership is currently over 80% and
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The pioneering Oceana Empowerment Trust (OET), vested in 2020, represents over 2 400 historically disadvantaged South
SA PROFILE www.saprofilemagazine.co.za
Of the current workforce, over 90% are historically disadvantaged individuals, 41% of whom are female.
PROFILE OCEANA GROUP
Skills development initiatives to accelerate workforce transformation
397% respectively between 2010 and 2020.
To date, the Group has created over 35 000 employment
suppliers at an average of about R1.8 billion a year since
opportunities and has invested R60.9 million in skills
2011. Some R5.6 billion of this was directed to black-owned
development initiatives designed to accelerate workforce
businesses and R2.2 billion to female black-owned businesses.
transformation.
Over the same period the number of black-owned businesses
The Oceana Maritime Academy in Hout Bay harbour is testament to this investment in people. The R40 million facility
The Group has spent R19.6 billion with South African
and black female-owned suppliers have increased by 589% and 1 589% respectively.
is the first academy of its kind in South Africa that focuses specifically on the training needs of people in the fishing industry. The skills and training programmes are designed to provide
Potential of oceans economy delivers tangible benefits to communities Perhaps though, it is in the communities where Oceana operates
opportunities for employees as well as address skills shortages in
where the potential of the oceans economy to deliver tangible,
the small-scale fisheries sector and to assist new entrants to the
inclusive economic benefits is most obviously demonstrated.
industry. The company has committed a further R35 million a year for developing sector-specific skills and training. As the Academy grows, the intention is to offer more specialist training courses
“These are communities that have depended on the sea for sustenance and income for generations and that must be acknowledged and respected,” says Soomra. About 64% of Oceana’s total workforce are in St Helena Bay
and forge international alliances to provide global-best-practice
and Velddrif. The area has a total household income of R787
exchange opportunities.
million of which Oceana provides R412 million, over 52%.
Benefits of investing in the sector aren’t limited to the fishing value chain
than the seasonal work associated with fishing. Oceana is the
As Soomra points out, the benefits of investing in the sector
as 120 000 tons a year. These are used to supplement local
aren’t limited to the fishing value chain. The number of BEE Level
stock, ensuring the Group’s Lucky Star cannery is able to stay
1 and BEE Level 2 suppliers to Oceana increased by 600% and
open year-round and contributing to the country’s food security.
Importantly these are sustainable, year-round jobs rather world’s largest buyer of frozen pilchards, purchasing as much
Some four million South Africans consume Lucky Star pilchards every day. The company’s desalination plants at St Helena Bay and Laaiplek generate 88% of the fresh water required for its factories, limiting its impact on these communities. These are part of an ambitious environmental sustainability project which will include implementing large-scale renewable-energy projects, particularly along the West Coast. “We’ve managed to build some momentum over the past 17 years,” says Soomra. “That’s important because there’s so much more potential in the oceans economy than just the fishing industry – aqua culture, eco-tourism, renewable energy and marine biotechnology to name a few. Hopefully the transformation, skills development and economic opportunities the sector has provided so far will ensure many more lives are positively impacted in future.” ■
Oceana Group T 021 410 1453 W www.oceana.co.za SA PROFILE www.saprofilemagazine.co.za
69
EDITORIAL MARKETING
Prospecting 101 — how to get clients and build your customer base Whether you have started your own business or joined an existing one, career success depends largely on one thing: clients.
T
he search for new clients and customers drives most
can be particularly difficult for professionals who are taking a
businesses. However, finding new customers is one of
personal risk when marketing themselves as the brand.
the most difficult challenges – one that is intensified by the fact that many business owners and professionals
are not savvy marketers, and the idea of "selling" scares them.
According to Jason Bernic, an Executive Life Coach, working with entrepreneurs and business owners, and the founder of Insane! Prospecting, many of his professional clients often ask him how to go about getting new clients.
The reality is that everyone needs to sell – whether it is a product, a service, an experience, a destination, or themselves, but it
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“In my coaching practice I have had clients who are lawyers, accountants, doctors, dentists, chiropractors, bio-kineticists,
EDITORIAL MARKETING
physiotherapists, architects, interior designers and digital
2.
Work on building your own capacity, making time for
marketers and I have often been asked by them how they can
prospecting and also for new business that comes in. Stop
go about securing new business.
making excuses for why you are not out there looking for
“Professionals study for many years to become experts in their respective fields but what is not taught during a medical
new business. 3.
Build confidence to go out there and represent yourself
or law degree, is how to prospect for, and bring in new clients,”
and your business effectively. Work on your mindset and
says Bernic.
allay your fears that stop you from effectively taking your
“These highly educated professionals are not trained how to market themselves and their businesses, how to ensure
brand out there. 4.
referrals and how to ultimately ‘make sales’. Their passion and
new positive beliefs that help you grow as a person, a
focus lie in the expert services that they provide. “I hear things like: ‘I am a doctor (for example), not a
professional, and as a salesperson. 5.
salesperson. I don’t know how to go about growing my practice
yourself and step into it. 6.
Identify your bad habits and start to form good ones that support your goals.
7.
Other aspects of starting a business can be easily managed
Come up with a feasible plan to market your business successfully that you can implement and continue
from a practical perspective – securing premises and signing a lease, hiring support staff, putting daily operational systems in
Understand how you want to show up as a representative of your business going forward. Create the best version of
and spreading the word amongst potential future patients.”
Marketing your services is an entirely different skill set
Identify limiting beliefs that hold you back and create
indefinitely. 8.
Implement this plan – and stick with it.
place etc. These things can be successfully achieved with the use of a check list approach – but marketing one’s services in a
Bernic, who founded Insane! Prospecting specifically for
bid to bring in new business is an entirely different skill set that
financial advisors developed this unique suite of services to
requires a professional to step out of their comfort zone.
include a 27-module online course, a two-day bootcamp and a
“Professionals are their own personal brand and prospecting
weekly webinar. He is passionate about helping professionals
for business therefore requires personal vulnerability - this is
from many industries secure new clients and grow their
where the fear kicks in.”
businesses. He works with them one-on-one and in groups
Bernic advises that in his experience, professionals can
on prospecting strategies and offering in-depth guidance on
be afraid to sell, and afraid to be seen to be selling; they
how to approach prospective clients successfully. He coaches
experience anxiety at what others think about their business
his clients around mindset and personal narratives, as well as
and themselves (how they look, and sound), how they are
busting excuses and helping them to take action.
received, whether they are liked or not and often they are
“Prospecting is about getting in front of potential clients.
afraid of connecting with potential clients and collaborating
Successful prospecting is not just about what you need to do,
with associates.
but who you need to be,” concludes Bernic. ■
The what, the how and the who “Anyone who googles the topic ‘how to get new clients’ will find a plethora of content and advice on many different strategies – this is the ‘what to do and how to do it’ and is easy to find, but many people still get stuck and are unable to take the leap from knowing what should be done to actually doing it,” says Bernic. “It’s the who that professionals struggle with. Who they are and how they show up and represent themselves as the brand when approaching potential clients/patients,” he adds.
Bernic offers the following advice for professionals to build their business: 1.
Establish what your professional goals are in terms of business growth and success.
Jason Bernic: Executive Life Coach
SA PROFILE www.saprofilemagazine.co.za
71
EDITORIAL ORGANISATIONAL CHANGE
Innovation and dedication:
developing your organisation’s change capabilities is an ongoing journey By Tom Marsicano, CEO of ‘and Change’
True innovation doesn’t always require genius. Instead, the organisations that succeed at transforming themselves, their products and their strategies for the better have structure, intent and dedication at their core.
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EDITORIAL ORGANISATIONAL CHANGE
W
hile the average person doesn’t always realise
Building change capability
the importance of proper management
At and Change, our mandate is to help organisations build
in adopting significant change, what they
change capability and create, train, and monitor networks of
are concerned about is how a company, a
change agents to manage their future transitions.
financial institution or government is capable of serving their ever-changing needs.
When it comes to developing these capabilities, the speed at which this happens varies across entities. Governmental organisations, for example, usually require
In a world where change is the only constant, change
broad consensus from a variety of stakeholders, but once
capability is at a premium, and the companies that fail to
these footholds are secured, the processes to create
realise this are already at a severe disadvantage. When an
valuable networks of change managers are the same.
organisation must implement change – from new processes to staff restructuring to entering new markets (or all of these
Preparation is vital
together) – a lack of proper oversight can be devastating.
Firstly, preparation is vital. Mapping the organisation’s
Developing the capability to manage the major developments
strategy to its change capability is a good departure point.
in an organisation properly requires significant investment of
Identifying the right methodology, such as the proven Prosci
time, human resources, strategy and, of course, a budget. But
system that we subscribe to, will help you develop your first
the ROI is good – financial, social and reputational.
change strategies.
Research shows that the majority of changes fail, often
Through your chosen methodology, you can begin to
due to a lack of care taken in the change management
develop the language of change, to ensure that everyone
process – usually a result of low change capability. Drivers of
involved in the process has an unambiguous understanding
this capability include how leaders show up in change, what
of what is to come.
governance we apply to the people side of projects, how we build change management competency, the structures
Maintain your goals
we put in place to support change management throughout
Once the language is established, it is important to maintain
the organisation, and processes that support change
short, medium and long-term goals and drive them
management.
out. Even when a new system is seemingly successfully implemented, most organisations believe that the hard part is over. However, maintaining these changes requires long-term planning, ongoing monitoring of how it is received and evolving your behaviour to meet new challenges.
Choose the right people Choosing the right people to become involved in these long, mid and shortterm goals is essential. From a strategic perspective, one has to rely on a leader coalition that will continue to uphold the spirit of the change and help express why it is so necessary from a high-level perspective. These sponsors are usually at the highest level of the organisation and can allocate resources for the planned change capability deployment project.
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EDITORIAL ORGANISATIONAL CHANGE
You can have a fundamentally brilliant strategy; however, you could fail entirely if you cannot find the right people in middle and first-line management to explain the processes and how it can potentially benefit the team. These people leaders are critical to making sure the change is adopted, coach people on what they can expect, and keep an eye on emerging issues. One might think that a single person per unit or segment of the business is enough to manage these changes, but employees and leadership come and go, which is why a network of change agents who have all been upskilled is so necessary. Having a network of people who can manage change effectively means that there are always opportunities to upskill, to train other colleagues and ready themselves for the next exciting part of your organisation’s evolution. These change agents will be central to facilitating ongoing
Tom Marsicano: CEO of ‘and Change’
assessments of what your business requires to continue to develop – because being able to measure the impact of a chance effectively, and address it, is a sign of flourishing change capability. Organisational leaders often forget that change isn’t temporary. But rather than a project, managing change is an ongoing journey, and one that is successful requires a change maturity that comes with planning, experience and forward thinking. ■
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and Change offers advisory, consulting, and training services worldwide to help organisations and people manage change through teams and networks in South Africa, Turkey, Russia, the United Kingdom and Italy. They are a Prosci® primary affiliate and facilitate both online and in-person training for certified change management courses. To learn more about and Change and the training sessions on offer, please visit: www.andchange.com
EDITORIAL ENTREPRENEUR SPOTLIGHT
Business support helps
Limpopo SME thrive To build resilience as an entrepreneur, you must have good support – not just financially, but through training and mentorship as well. That’s the view of Sharon Mashishi, Director of Bahlaping Mash Trading, a 100% black-, youth- and female-owned engineering firm in Mogalakwena, Limpopo.
M
ashishi started her business when she saw opportunities to provide services to
companies in her mining town. Looking to firmly establish and grow her business, she joined Anglo American Zimele’s enterprise development programme, where she was mentored on using a Business Model Canvas, affording her the opportunity to reengineer her business in response to Covid-19 and develop an alternative model to drive the growth of her business.
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After being onboarded as a supplier to Anglo American Platinum’s Mogalakwena mine, Bahlaping secured a three-year joint venture contract for pit reticulation services at the operation. Since securing this contract, the company has grown rapidly to 63 employees from the local community, and now provides additional products and services such as trusses, reflective poles and transport services.
Mentorship has made all the difference
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“The training, guidance and support provided to me has made all the difference to my business. It has given me the opportunity to find a suitable joint venture partner through market linkages, where suppliers get introduced to each other for possible partnerships,” says Mashishi. “This partnership has been extremely helpful in achieving my goal of making a long-term difference in my community through providing employment. My JV partner provides critical technical support and capacity-building that allows us to execute on our contract with the mine.” "Anglo American Platinum has significantly increased its procurement from local and ‘doorstep’ community suppliers. Since 2016, we have managed to increase our procurement from host and doorstep communities around our operations by over 500%, totalling R3.8 billion in 2020. More than 13% of this spend is with women-owned businesses. In the first half of 2021, we had already spent R2.2 billion in host and doorstep communities," says Collin Pillay, Supply Chain Manager at Mogalakwena Complex. “We always consider the impact of our operations on immediate communities. Offering greater business and development opportunities to host community suppliers supports our vision of building diverse local economies where we operate, allowing communities to thrive well into the future." ■
Sharon Mashishi: Director of Bahlaping Mash Trading
EMAIL editor@saprofilemagazine.co.za
EDITORIAL SAVINGS FINANCE
Five ways small businesses can save money in 2022 By Tinashe Ruzane CEO and Co-Founder of FlexClub
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EDITORIAL SAVINGS FINANCE
G
iven the economic turbulence we are currently
this vehicle subscription marketplace, you pay a single,
experiencing, every business is looking to save
month-to-month subscription for the vehicle of your choice,
money where it can. This is even more important
to be used as you wish – for business or in your personal
for small businesses, with many taking a hard
capacity. Your subscription fee is all inclusive, which means
knock in the wake of ongoing COVID lockdowns and
that insurance and maintenance is not a cost you need
infection waves. Here are some savvy ways to spend money,
to worry about. FlexClub is a great timesaver, too, as you
without impacting on effectiveness or efficiency.
don’t have to go through the difficult process of applying for vehicle finance as a small business; nor do you need to
1. Rethink your marketing strategies
keep track of when the next service is required. Another
You know what they say about doing business without
advantage, if you’d like to change your car (perhaps the
advertising – it’s like winking at someone you fancy in the
model you chose just isn’t right for the job) or pause the
dark. That doesn’t mean you need to allocate a huge budget
subscription, you can do so quickly and easily.
to marketing strategies, though. Don’t underestimate the which negates the need for spending on Google AdWords.
4. Does your staffing solution work for the business?
Or sending a handwritten ‘thank you’ note with your product;
Small business owners are used to taking care of every
a small touch which helps to build loyalty; you’re more likely
aspect of the business – they may joke that they’re not
to get business from a return customer than a loyal customer.
only the HR director, they’re also the finance executive
One can also carefully consider the social media channels
and marketing specialist. But, while it’s true that anyone
which best fit their brand profile, and keep up a consistent
running a small business needs to have a variety of skills,
presence. Find ways to get the brand out there without
the reality is that you can’t do it all alone – at some point you
coughing up – maybe you can identify a micro-influencer who
will need to bring employees on board. Or will you? Many
would be happy to promote your brand to their audience
small business owners find that it’s more cost effective to
in exchange for preferential use of your product or service.
outsource functions, rather than bringing a staff member
Finally, understand that every touchpoint is an opportunity to
into the business and investing in training and other
promote your brand – in fact, every time you meet someone
costs, like creating a work station. This is especially true if
new, you have a chance to grow your network and introduce
the requirements of the job fluctuate – if there is a heavy
them to your offering.
workload for just a few months of the year, it certainly
power of simple moves, like optimising your website for SEO,
doesn’t make sense to hire a full-time employee. If, however,
2. Make the most of free tools
you decide that you’d like to grow your staff complement,
Why pay for software when you can use the open source
it’s a good idea to look for candidates who have a great
equivalent? Obviously, it’s impossible to run a business
attitude and are hungry to learn, rather than those who have
without using some form of software, but you may manage to
impressive experience and are therefore more expensive.
avoid the hefty fees associated with many offerings by finding
There’s another solid reason for hiring employees fresh out
the open source equivalent. Spend a little time researching
of college or university – they’re often up to date with the
what’s available – you’ll find that there are many apps and
latest tech and trends, and they’re full of fresh, out-the-box
tools that can be used free of charge. For example, some
ideas.
sites make it possible to download images for free (perfect for marketing or using on your website), while others give you the ability to design a logo or social media posts without investing in design services.
3. Reconsider every fixed cost Your vehicle is a case in point. Do you really need to buy a car or a fleet, and commit to spending money on all that goes with it (think insurance, for example) even when business is quiet? FlexClub is a solution which removes most of the
Don’t underestimate the power of simple moves, like optimising your website for SEO, which negates the need for spending on Google AdWords.
hassle of car ownership, and eliminates the fixed costs; with
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EDITORIAL SAVINGS FINANCE
5. Embrace the new way of working At first, many of us weren’t comfortable with the changes that Covid brought to the workplace – like working from home, for instance. It didn’t take long before we came to realise the advantages, however – is there anyone who doesn’t appreciate the extra money they’ve saved on petrol by forgoing the morning commute? For a small business owner, these changes make even more sense. If you have a workforce, allowing them to log in remotely means that you
For a small business owner, these changes make even more sense. If you have a workforce, allowing them to log in remotely means that you can save on office space, and all the little extras that come with running premises.
can save on office space, and all the little extras that come with running premises (you have to keep stocked up on tea and coffee, for example). You’ll also find that you’re spending less on electricity and water. On that note, you’ll find that there are many cost savings to be enjoyed from going green wherever you can. The best news? The small changes you’d have to make are so simple, and take literally seconds – it’s as easy as using both sides of the paper when printing, making sure that all equipment and lights are switched off when not in use, and keeping wastage to a minimum. Little actions like this add up over time to bring down your operating costs, but they also have the benefit of creating a halo effect for your brand – after all, consumers like to know they’re supporting companies that are doing what they can to support the environment. ■
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Tinashe Ruzane: CEO and Co-Founder of FlexClub
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EDITORIAL SKILLS TRAINING
PPC launches skills training for bakkie builders
Under normal circumstances, Mikateko Ruth Matshebele and Mpho Thulare would never share a classroom. Matshebele is a 37-year-old civil engineering graduate who dreams of running her own company. Thulare is a 24-year-old unemployed construction graduate trying to gain vital experience.
F
or two weeks, the two shared a makeshift classroom on South Africa’s first-ever course for bakkie builders, learning the art of bricklaying.
The short course is a venture launched by cement manufacturer PPC to upskill South Africa’s scores of informal builders. “PPC is a proudly South African company committed to helping to build the country. Unemployment, and especially youth unemployment, is a huge challenge and it is vital that companies like us do our bit to bridge the skills mismatch which is undermining South Africa’s development and help reduce unemployment levels,” says Njombo Lekula, PPC’s Managing Director.
Ensures skills transfer in the construction industry He says the initiative is also an attempt to ensure skills transfer in the construction industry. “South Africa is losing valuable skills to other countries, while young people are choosing not to study construction. It is therefore important that we ensure these skills are not lost, or a once highly sought-after construction country is not going to have skills and we will have to import the skills, at great cost, to build our own country.”
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EDITORIAL SKILLS TRAINING
The courses on offer – which are available across the
Over 200 builders will attend the courses
country – include bricklaying, plastering and construction
Over 200 bakkie builders from across South Africa will be
management. It incorporates both theory and practical
provided with the opportunity to attend the courses over an
instruction.
eight-month period.
PPC, South Africa’s largest manufacturer of cement,
The 10-day plastering course includes learning how to
foots the bill for the course. Attendees can either apply to
plaster walls and screed a floor while the five-day management
attend or can be nominated by a retailer or supplier. PPC
programme will include learning how to supervise construction
has partnered with training service provider and private FET
teams, health and safety on a construction site and the use and
college Motheo Academy, who will provide the instruction.
storage of construction materials.
“We have chosen Motheo Academy to do the training
All attendees who successfully complete the NQF level 3
as they have an exemplary record of providing exceptional,
(bricklaying and plastering) and 4 (construction management)
relevant instruction in the built environment. We want to give
programme will receive South African Qualifications Authority
participants the best opportunity to improve their skills so
certificates.
they can build better lives. To do that, we needed to provide them with the best instruction. PPC knows that it is only by working together that we can build stronger communities,” says Lekula. Participants also receive a financial incentive to help them buy the construction tools they require after the course.
Lekula says PPC is targeting builders as it will empower and uplift local communities. “Informal builders are small businesses which play a vital role in building our communities while also providing muchneeded direct investment, two objectives which align with those of PPC,” he says. Matshebele welcomed the initiative which she hopes will provide her with the skills to either find a job in the construction industry or start her own company. The unemployed civil engineering graduate from Mamelodi East says when she had heard about the course on radio, she immediately decided to apply. “I’m looking for experience,” she says. “I am hoping that this experience, together with the degree in civil engineering will either get me a job or allow me to open my own engineering and building company, which has always been a dream of mine.” Since launching the programme, PPC have executed eight training courses and trained 128 learners in Gauteng, Western Cape, Mpumalanga and the Free-State regions with more courses planned for the coming year. ■
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83
ADVERTORIAL PPC
PPC – bridging the skills gap,
one brick at a time
Bricks and cement are basic requirements for any building project. They are also the unsung products that have opened opportunities for thousands of people, created employment, enabled entrepreneurs to create small businesses, earn a living and employ and upskill other people.
”T
he fact is that bricklayers are always in demand,” says Njombo Lekula, Managing Director of PPC. “Whether the
call is for someone to build a garden wall, braai area, do repairs or tackle a larger project, anyone who has skills, transport, some tools and a dash of determination can earn a living.”
Making a difference The result of PPC’s determination to make a difference is a two-week course in bricklaying, which PPC has launched that has the potential to change futures and provide a launching pad into the world of construction. The course has attracted individuals trying to break the
Various programmes Other courses that cover the theory and practice of
poverty cycle, as well as unemployed young engineering and
bricklaying, plastering and construction management
construction graduates looking for some practical experience
are also available across the country as PPC expands its
to help kick-start their careers. More than 50 students from
efforts to promote skills development in the construction
Gauteng have already attended a course at the PPC Cement
industry. Programmes include a 10-day plastering course
factory in Pretoria West. Within eight months, it is intended
covering wall plastering and the screeding of floors. A five-
that more than 200 bakkie builders will be given a chance to
day management programme includes construction team
improve their abilities.
management, health and safety, and the use and storage of
“PPC understands that many attending the course will not have the funds to buy the tools necessary for bricklaying
construction materials. All attendees completing the NQF level 3 (bricklaying
services after the course. In addition to the course, we are,
and plastering) and NQF level 4 (construction management)
therefore, assisting participants to buy the basic tools they
programme will receive South
require to start a bricklaying business,” says Lekula.
African Qualifications Authority
To ensure that access to the course is as easy as possible,
certificates.
PPC has partnered with private FET college Motheo Academy, an active participant in the built environment, to provide the training. People wishing to enroll in a course, which is offered free of charge, can either apply to join a course, or be nominated by a retailer.
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PPC T Toll Free +27 (0)800 236 368 E contactus@ppc.co.za W www.ppc.africa
PPC 130
years
YOU SEE
AN INDUSTRY BEING TRANSFORMED
WE SEE
WHAT WENT INTO THAT Putting eager minds in touch with the training that can change their lives and transform an industry is a passion at PPC. That’s why we are training the next generation of bricklayers and plasterers to fill an urgent industry need, and it’s why we say: Together We’re Stronger
PPC CETA ACCREDITED TRAINING COURSES - BRICKLAYING - PLASTERING - CONSTRUCTION MANAGEMENT SHORT SKILLS PROGRAMME
130 hours
CLASSROOM TRAINING
80 HOURS
ONSITE TRAINING
130 years
EXPERIENCE
www.ppc.africa 0800 236 368
EDITORIAL SMALL BUSINESS
Enabling women to achieve greater heights in the SME sector is essential to national development By Precious Mvulane, Independent Non-Executive Director at The People’s Fund
Businesswomen in South Africa are familiar with the saying that they have achieved success on their own merits by "pulling themselves up by their bootstraps". Often, this truth is linked to the fact that local women entrepreneurs face many challenges on their chosen, sometimes lonely paths to building enterprises. 86
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EDITORIAL SMALL BUSINESS
A
lack of opportunity to reach their potential means
opportunities or maternal services (creation of vegetable
that women are not given the choices they deserve
gardens, knitting and social services such as crèches).
to help grow the economies in which they operate,
These approaches tend to reinforce existing gender roles.
while inspiring others around them. It is a national
•
loss as well. When about 51% of the population is female, it
boundaries by actively assisting women with developing
is safe to assume a wealth of untapped talent is lying waiting and ready to be used in a society beset with economic and
Moving away from community-based projects to widening financial literacy skills and business disciplines.
•
Encouraging formal business associations, like Chambers
unemployment issues that desperately need people to create
of Commerce, to highlight issues surrounding women in
growth.
business.
However, in South Africa, although many women are entering
As far back as 2012, the World Economic Forum identified
business, they seem to lag behind their male counterparts
women as the 'way forward' and stated that women
if success is measured in terms of work received and the
entrepreneurs were essential for growth and development.
acquisition of funding to meet orders is considered. It is a gap
Despite this, there is a tendency for many women to be
that needs to be closed if women are to become full participants
'necessity' entrepreneurs – people who are forced into SME
in our economy.
activities because they have no other choice.
Young female entrepreneurs who most need assistance
encourage women to start and build businesses, it is still a
The People's Fund's experience of helping to fund SME's short
African women have both these characteristics in abundance
of cash to meet their order delivery goals, shows that presently
and need only to be encouraged further to play a leading part
only 27% of its annual funding assistance is accounted for by
in national development. ■
Although much has been achieved in South Africa to challenging arena that requires strength and persistence. South
women-owned businesses. In turn, 27% of the women applying for assistance are young, ambitious women under 35. They significantly outpace the financial helping hand needed by women over 50, who account for only 10% of the People's Fund activity. As the statistics seem to point out, it is young female entrepreneurs who most need assistance to ensure that their businesses survive the cash flow crunches that often cause the demise of small businesses. The question is what has to be done to empower this group and other economically active women to participate in and even lead enterprise development?
The People's Fund is helping to close traditional barriers facing SMEs by concentrating on a purchase order (PO) approach to SMEs. It is a crowdfunding platform that aims to help SMEs with capital so they can deliver on orders received primarily from the government sector, which earmarks about R200 million to the SME sector annually. Instead of representing financial institutions and formal lenders, the People's Fund platform encourages people from all walks of life to help grow talented entrepreneurs by contributing funding to their enterprises and benefitting from the proceeds.
Remove or resolve socio-economic factors that disadvantage women The answer is complex and involves removing or resolving the socio-economic factors that disadvantage women in the business space. They include: •
Realising at a macro-economic level that restricting women's ability to access resources, funding and production facilities so they participate economically diminishes the South African economy's ability to grow.
•
Developing 'gender mainstreaming' programmes to achieve gender equality by addressing gender inequalities at a policy and implementation level.
•
Changing the focus on development projects which concentrate on addressing women's practical needs. These projects tend to focus on traditional employment
Precious Mvulane: Independent Non-Executive Director, The People's Fund
SA PROFILE www.saprofilemagazine.co.za
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ADVERTORIAL VEGA RADAR MEASURING INSTRUMENTS
Robust problem
solvers
VEGA radar measuring instruments hold their own in the difficult environment of gold and platinum mining
I
t can take some time to find the right measuring method for a specific application. Two mine operators in South Africa also found this to be true. A breakthrough in level measurement was finally achieved with 80-GHz radar
sensors from VEGA.
Dirt, noise and deposit build-up The Sibanye Beatrix 4 gold mine is located in the Witwatersrand
It was then calibrated and put into operation. This measuring
Basin in Welkom, South Africa, about 240km southwest of
situation was challenging even for the rugged VEGA sensors.
Johannesburg. Sibanye Stillwater is one of the 10 largest
The impressive result: VEGAPULS 69 measured absolutely
gold producers and the third largest platinum and palladium
reliably even under extreme conditions. For Sibanye, returning
producer in the world.
the measuring instrument was out of the question; in fact, the
The ore body is accessed from the surface through vertical shafts, sometimes from depths up to 2km below earth’s surface.
company ordered two more sensors from VEGA. These are also now in use in the mine.
Dislodged rock is moved underground through quartz veins, using gravity between the different floor levels to transport the
Application in flotation cells
material and reduce distances. In one such quartz vein the level
Anglo American Platinum (Amplats) also tested a radar-
of ore has to be accurately measured. The depth of this section
measuring instrument from VEGA – VEGAPULS 64, the 80-GHz
of the quartz vein is 55m and the diameter approximately
radar level transmitter for liquids, which used in the Upper
5m. Of great concern – at least from the point of view of level
Group 2 plant in Rustenburg.
measurement – is the very humid atmosphere, which leads to heavy deposits on the measuring instrument. VEGA suggested trying VEGAPULS 69, radar based on 80GHz technology that generates a very narrow beam angle. In
largest UG2 facility. VEGAPULS 64 was installed in a collection tank that holds the final concentrate.
the few years it has been on the market, this radar-measuring
The now-installed VEGAPULS 64, with its narrow beam
instrument has proven to be a problem solver in many difficult
angle of 10°, worked perfectly in this environment, delivering
applications.
a reliable and repeatable echo that provides the basis for
VEGA offered to install a VEGAPULS 69 on a trial basis and
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The UG2 concentrator at the Waterval Smelter Complex has a capacity of 400 000 tons per month, making it the company’s
an accurate measurement. This, in turn, yields a stable level
let the company test it for three months. The radar sensor was
measurement unaffected by the extreme conditions and the
installed with a plastic horn antenna and a mounting bracket.
heavy build-up on the upper side of the instrument.
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Reliable measuring results for extreme process conditions Whether level, limit level, density, interface or mass flow: Radiation-based
Advantages
process instrumentation delivers precise measuring results in industrial
▪ Simple mounting and operation
production and handling processes, and that even under the most difficult
▪ Integrated safety features
operating conditions. The non-contact measurement is not affected by the
▪ Self-monitoring and diagnosis
media and provides highest safety and reliability.
▪ Developed acc. to IEC 61508
Flexibility through detector variety: You can choose between different
▪ Qualified up to SIL2, SIL3 in
types of detectors. Detector can thus be optimized for widely different
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Flexible plastic scintillator up to 7 m length
www.vega.com
EDITORIAL EMPLOYEE SPOTLIGHT
Women in agriculture
— career opportunities are now ripe for the picking South Africa’s agricultural landscape is becoming increasingly inclusive, with women playing more active roles in the horticultural space. According to Stats SA, the number of female owners/farmers increased by 5% between 2007 to 2018, compared to male owners/farmers in the Eastern Cape, Northern Cape and the Free State over the same period.
A
ntoinette Wallace, Office Manager at Barberton
“Women have shown repeatedly that no job is too big or too
Blue, a blueberry farm project being developed
small. Now more than ever, women are contributing to our food
by miner Pan African Resources (PAR) and agri-
supply system in several meaningful ways, and many are even
specialists Primocane Capital, agrees that women
growing confident enough, rightfully so, to call themselves
are making great strides in the world of agriculture, adding that many are joining local initiatives and taking on jobs that were once held by males.
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farmers.” says Wallace. Based on her experience and ‘can-do’ attitude, Wallace was appointed by PAR at its blueberry farm in Barberton,
EDITORIAL EMPLOYEE SPOTLIGHT
The power of a role model Growing up with a grandmother who owned her own farm, Wallace was always encouraged to help manage the vegetable and fruit garden, including the livestock. This allowed her to develop a positive attitude from an early age, which has helped Wallace open herself up to new opportunities and challenges. She believes that the only person who can stand in the way of a woman from pursuing her dream of a career in the agriculture industry, is herself.
Agriculture is a diverse industry While farming is the base of the agriculture pyramid, it's not the only factor that plays a role in the industry. After completing matric, Wallace studied tourism at the Tshwane University of Technology and went on to further her studies in accounting and SAMTRAC, as well as a course in occupational health and safety management. She is currently studying human resources management through UNISA. “Agriculture is not restricted to farming when it comes to career choices. There are limitless opportunities available to everyone, apart from working in the fields. These include administrative, sales and engineering jobs,” says Wallace. She encourages young women that are looking to enter the agriculture industry to start doing research sooner rather than later on what career paths are available. This will help them see how other people have risen in a similar career and how to grow and learn from their mistakes. “Women are an important part of the success and future of the agriculture sector and should be encouraged to become active contributors in the industry – if not on the farm, then in some other capacity. I feel confident that as our Barberton blueberry farm grows, more women will continue to play a key role in its success,” she concludes. ■
Mpumalanga, where she oversees the human resources, finance, administration, and project management departments of this substantial project. The 15-hectare blueberry farm is only at Phase 1 of a 45haplanned development and will contribute to long-term prosperity by empowering the local communities through skills development and training.
Antoinette Wallace: Office Manager at Barberton Blue
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PROFILE OPTIMI
Optimi –
accessible learning solutions to support every step of the learning journey Optimi was established as a new education business in South Africa. Part of the PSG Group, Optimi is quickly becoming a household name in the education and training industry. The company’s roots, however, stretch back more than 30 years, when CAMI Education – one of the businesses that Optimi had acquired – was formed. Optimi has since grown through several mergers and acquisitions to become one of the largest learning companies in the country.
W
hat does Optimi do? Optimi provides accessible learning solutions that support every step of the learning journey. It offers a range of cost-effective and user-
friendly courses, products and services, using its unique GuidED Learning™ model and proprietary learning technology. The company serves more than 200 000 learners every year, ranging from pre-school to adult learners, through its four divisions: Home, Classroom, College, and Workplace. Optimi’s GuidED Learning™ model aims to provide a world-class learning experience. The model integrates the core elements of effective learning and facilitation, using Optimi’s proprietary learning technology to integrate the learning experience. The company’s learning solutions are based on the latest research in the Learning Sciences (including neuroscience, cognitive science, pedagogy, and psychology), and are supported by Optimi’s centralised services.
Optimi’s history and growth Optimi was established when PSG invested in home schooling provider Impaq (then called Impak) in 2012. Since then, the company has grown by merging with other education and training businesses that complement its offering, including Media Works, ITSI, CollegeSA, CAMI Education, Tuta-Me, IT Academy, and various smaller learning and content providers. These mergers and acquisitions have provided Optimi with a comprehensive range of resources and skills to deliver world-
www.optimi.co.za
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class learning solutions to its customers.
PROFILE OPTIMI
Since its formation in 2019, Optimi has seen strong growth in
solutions to upskill companies’ employees and the communities
the demand for its products and services. With the Covid-19
within which they work.
pandemic resulting in a shift to online and home education,
Visit www.optimi.co.za for more information on the range of
Optimi’s experience in and history of delivering distance and
courses, products, and services that Optimi provides.
online learning solutions meant that it was perfectly positioned to serve this new demand.
Building for the future Optimi believes that education is the key to unlocking every
Optimi’s products and services
person’s potential. The Optimi team is currently focusing on
The Optimi Home division provides home education and
consolidating its various platforms, products, and learning services
supplementary learning for parents, learners, and tutors. Impaq
to provide an end-to-end solution to its clients in the various
is the largest home education provider in South Africa, serving
education sectors, with the aim of helping millions of learners
more than 30 000 learners in 2021. It recently launched the
achieve their education goals.
Impaq Online School as an exciting addition to this division.
The company is pushing the boundaries of 21st Century teaching and learning, hoping to support a transition to more
The Optimi Classroom division provides classroom and extra-
flexible, individualised and accessible education solutions in South
class teaching and learning solutions for schools and other
Africa and the rest of the world.
education institutions. ITSI is a leading provider of e-learning
Optimi will continue to build solutions for the mass market,
solutions in the classroom environment. These solutions are
helping improve the learning journey for learners of all ages. The
used and improved in Arrow Academy, Optimi’s model school
company is at the forefront of the shift to alternative education
for Grades RRR to 7 in Centurion.
models and using technology to enhance the learning experience. Key trends in education, including online learning, gamification,
The Optimi College division provides accredited qualifications
flipped classrooms, and many others form part of Optimi’s
and short courses for adult learners, with a large selection of
solutions to its customers.
exciting courses that help individuals reach their professional or personal education goals.
Unemployment in South Africa is an enormous challenge. Statistics show that people with better education have significantly lower rates of unemployment.
The Optimi Workplace division provides workforce and
Optimi’s vision is therefore to not only help its customers
community education and training for corporates and the public
achieve their learning outcomes, but to also make an impact on
sector. Media Works is the leading provider of Adult Education
the livelihoods of communities and to support the development of
and Training in South Africa, and offers a range of learning
the economy in our country. ■
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93
EDITORIAL SOCIAL DEVELOPMENT
Market-related business practices can drive sustainable development in SA
Mainstream social development initiatives often fail to reach the most vulnerable parts of society. When presented with opportunities, talented people who are surviving despite enormous challenges often fail to achieve their potential because they lack financial knowledge and business acumen, not to mention access to market and emotional support.
B
eatrice Delpierre is the owner and operations director
The entrepreneur behind the company
of essay GIFTS and Kids Positive. essay GIFTS is
Never intending to work in the gifting sector, Delpierre qualified
a Proudly South African gifting company with a
as pharmacist in 1995 and worked as an area manager for a
unique business model in which the company forms
large pharmaceutical company in the UK. She needed a new
the link between corporate clients and artists, artisans and
challenge and wanted to make a difference in people’s lives
craftspeople in the informal sector. This enables the former
when the family moved back to South Africa in the mid-2000s.
to support local talent while assuring a premium product is
Thus essay GIFTS was born, its name a play on the essay, or
delivered in full, on time.
story, every artist brings to their project. Delpierre comes from a family of social entrepreneurs.
Over the years the company has developed a carefully curated
Her great-aunt founded the Maria Kloppers/Abraham Kriel
gift portfolio from a range of talented craftspeople who have
orphanage in Johannesburg more than 100 years ago, which is
proven themselves to be trustworthy, creative and attentive to
still taking care of children today.
detail. essay GIFTS finds the clients, brokers the deals, develops the gift idea and manages the production process from
“Maria Kloppers built her enterprise on faith, something I can relate to,” Delpierre comments.
conception to delivery. “essay GIFTS was founded in the belief that market-related
In 2015, on learning that Kidzpositive Family Fund, an NGO she
South Africa. It can create the opportunity for people to make
worked with, was about to close down because of the loss of
a living without having to migrate to urban centres and leave
external financial support, Delpierre decided to take this project
their families and communities behind,” says Delpierre, whose
under her wing. The Kidzpositive Positive Beadwork Project was
portfolio of artists is located all over the country.
originally designed as a means for mothers and caregivers of
“We want to empower people, and especially women, to become self-sufficient.”
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Kidzpositive Positive Beadwork Project
business practices can drive sustainable development in
SA PROFILE www.saprofilemagazine.co.za
HIV positive children treated at Groote Schuur Hospital to earn a dependable income.
EDITORIAL SOCIAL DEVELOPMENT
Delpierre stepped in and Kidzpositive today still offers these women the opportunity to put food on the table, working from home, while also taking care of sick children and other family members. “At Kidzpositive, we currently support about 45 mothers, each of whom supports on average, seven family members and some as many as 13 dependents. Our short-term goal is to make life more bearable for all who attend or take part in the project. Our long-term ideal is to provide adult education, in-service training, early childhood development instruction and advice, as well as whatever ad hoc developmental projects we can fund to help promote adolescent resilience,” Delpierre adds. “We have also worked closely with the Grow Education centre trainers to design courses and workshops on time management, early childhood development, positive behaviour and guidance on how to manage finances.” From humble beginnings, making AIDS pin flags, they now design custom projects and complete quality orders of several thousand items. “From the point of view of the crafters, they can work at home and gain access to a system which efficiently markets and distributes their products. They experience on-going peer-group support and benefit from improved morale and a sense of
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95
EDITORIAL SOCIAL DEVELOPMENT
community, which we can clearly see translates into a shift in
develop visual merchandising and award-winning display
their perspective on life. We can see how hope and possibility
installations for the festive season, made from more than
change people,” says Delpierre.
10 000 upcycled water bottles, which kept the crafters busy during a quiet time of the year.
Standing out among the competition
The key driver behind Kidzpositive is the will to empower
With the stiffest competition being cheap imports from the
women to become self-sufficient while supporting them in
East, working with these informal crafters has its challenges.
working in a challenging, innovative, income generating
“The approach at Kidzpositive and essay GIFTS has always
environment underpinned by the importance of self-worth.
been to offer potential clients something importers cannot
This requires perseverance and the support of philanthropic
provide: customised unique gifts that are directly linked
volunteers and our corporate partners. ■
with their brand, event theme or campaign. All products are anecdotes, accompanied by a customised tag with a story about the project and the woman who made it,” says Delpierre.
Collaboration is key The tough economic climate has forced Delpierre to develop alternative streams of income outside that of corporate gifting. “The biggest issue has been to convince corporate South Africa to form partnerships with organisations such as ours, so that an even bigger impact can be made at grass roots level,” she explains. Fortunately, the nature of essay GIFTS and Kidzpositive means there is a natural link to green sustainability. Since 2018, essay GIFTS has worked closely with Woolworths to
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Beatrice Delpierre: Owner of essay GIFTS
PROFILE MSC CRUISES
MSC Cruises MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region and Southern Africa, with more market share in addition to deployed capacity than any other player. The company is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America and the Far East markets.
M
SC Cruises, part of the MSC Group, is
a wide variety of itineraries mapped to reveal the sights, sounds
headquartered in Geneva, Switzerland. MSC
and flavours of the world's most intriguing cultures.
Group, the leading privately held Swiss-based shipping and logistics conglomerate, has over 300
years of maritime heritage. MSC Cruises employs over 30 000
private island in the Bahamas). Our seasonal itineraries include
staff globally and sell cruise holidays in many countries around
Northern Europe, South America, southern Africa, Asia, North
the world.
America, Dubai, Abu Dhabi & Qatar, and Saudi Arabia & Red Sea.
At MSC Cruises, our love for the sea goes back many
The fleet
generations and we are eager to pass this passion on to future
We want guests to discover the world in absolute style, comfort
generations. That is why we are dedicated to making each of our
and safety. That’s why we are constantly expanding and
cruises a voyage of discovery and unforgettable memories for
improving our fleet, not only to give passengers a greater choice
every guest. We offer an enriching, immersive and safe cruise
of destinations, but also to offer them an amazing state-of-the-art
experience, where guests can enjoy international dining, world-
cruising experience wherever they go.
class entertainment, award-winning family programmes and the latest user-friendly technology on board. With our cruises, guests can decide where to go and for how long. They can choose among the best cruise destinations, with
98
Our ships sail year-round in the Mediterranean and the Caribbean (also visiting Ocean Cay MSC Marine Reserve, our
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We have a modern fleet of vessels combined with a sizeable future global investment portfolio of new ships. The fleet is projected to grow to 23 cruise ships by 2025, with options for six vessel orders in place through 2030.
PROFILE MSC CRUISES
Health & safety is high priority Our number one priority has always been the health and safety of guests and crew, as well as the communities we serve. In August 2020, we implemented a new comprehensive and robust health and safety protocol to become the first major line to return to sea. Thanks to these measures embarking on an MSC Cruise Ship affords our guests a safe, enjoyable and stress-free holiday.
Sustainability We have long been committed to environmental stewardship with a long-term goal to achieve zero emissions for our operations. We are also a significant investor in nextgeneration environmental marine technologies, with the objective to support their accelerated development and availability industry-wide. Our commitment to sustainability goes above and beyond our efforts to reduce our environmental impact. It is also
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PROFILE MSC CRUISES
reflected in the way we support our employees and those who
longstanding philanthropic partnerships of all the MSC Group
choose to travel with us, as well as how we interact with our
companies and launching many new initiatives.
partners and the communities and places we visit.
Our Foundation works to restore the critical balance between people and nature, using our global reach and unique
MSC Foundation
knowledge of the sea to take immediate action to protect and
As a family-owned company with a global seafaring heritage
nurture the blue planet, its peoples and our shared cultural
that dates back to 1675, we care passionately about the seas
heritage.
and have a real love of the beautiful places and inspiring
We help disaster-struck populations toward recovery,
cultures we take our guests to explore all over the world. This
and support vulnerable communities around the world to
has led us to launch many life-changing initiatives over the years.
realise their full potential through education, sustainable
The MSC Foundation was founded in 2018, developing the
development, and humanitarian medical programmes. Our Foundation works to achieve these both independently and together with trusted partners that have a strong innovative vision or track record for effective action. Our principal partners are UNICEF, the Andrea Bocelli Foundation, Marevivo and Mercy Ships. ■
MSC Cruises South Africa 150 Rivonia Office Park, Rivonia Road, Building 3 Johannesburg (South Africa) T 087 630 0333
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IT’S TIME TO
CRU ISE AGA I N
YOUR FLOATING HOLIDAY A DV EN TUR E AWA ITS!
BOOK AND CRUISE WITH CONFIDENCE THIS SUMMER PUTTING THE SAFETY OF OUR GUESTS AND CREW FIRST 15 ALL GUESTS AND CREW VACCINATED AND TESTED
BOOKING FLEXIBILITY
PEACE OF MIND THANKS TO OUR COVID PROTECTION PLAN
A FULL EXPERIENCE TO MAKE YOUR CRUISE SAFE & ENJOYABLE
To book call 087 630 0333 or visit msccruises.co.za
Visit our website on msccruises.co.za for our current special of fers and for more information on our updated travel requirements and vaccination policy.
EDITORIAL ENTREPRENEUR SPOTLIGHT
Providing modern solutions
for remote language services Jabu Blose is the founder of Video Remote Communications (Virecom), a deaf-owned video remote communications company that provides modern solutions for remote language services with the support of technology.
Jabu Blose Founder of Video Remote Communications (Virecom)
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and affordable Video Remote Interpreting (VRI)
INSIDE: FEATURES | COMPETITIONS | KICKS
C
whilst the VRI is located remotely at the Virecom call centre.
H
NOVEMBER 2021
a family lifestyle magazine
C When tomorrow comes, will you
GREEN
2021 S
A
Aamz: Business owner,
model, mother and ‘momfluencer’
PROBIOTICS IN EVERY DOSE PROBIOTICS IN EVERY DOSE compared with otherIN leading brands* PROBIOTICS PROBIOTICS IN EVERY EVERY DOSE DOSE compared with other leading brands* 1,2,3,4 1,2,3,4 1,2,3,4 1,2,3,4
compared compared with withother otherleading leading brands* brands* YOUR BABY DESERVES MORE. YOUR BABY DESERVES MORE.
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#Balancedbelly #Balancedbelly#Infant #Infant * Compared to other leading brands - IRI May 2020 * Compared to other leading brands Infant - IRI May 2020 References: 1. ProbiFlora™ Probiotics Drops 3 strain – Regular (Drops) package insert. 2. Reference available upon request. 3. Reference available upon request. 4. IRI May 2020 Probiotics Drops * Compared *References: Compared * Compared to other to1.other toProbiFlora™ leading other leading leading brands brands brands - IRI -May IRI - Infant IRI May 2020 May 2020 20203 strain – Regular (Drops) package insert. 2. Reference available upon request. 3. Reference available upon request. 4. IRI May 2020 ProbiFlora Infant Drops 3Infant strain-Regular Each dose per 4 drops (0,167 ml) contains Bifidobacterium lactis 400 (colony forming units); Lactobacillus rhamnosus References: References: References: 1.Probiotic ProbiFlora™ 1. ProbiFlora™ 1. ProbiFlora™ Probiotics Probiotics Probiotics Infant Drops Infant Drops 3Drops strain 3drops. strain 3–strain Regular – Regular – Regular (Drops) (Drops) (Drops) package package package insert. insert. 2. insert. Reference 2. Reference 2. Reference available available available uponupon request. upon request. request. 3. million Reference 3. Reference 3.CFU Reference available available available uponupon request. upon request. request. 4. IRI4.May IRI 4. IRI May 2020 May 2020 2020 300ProbiFlora million CFU (colony forming units);3Lactobacillus salivarius million units). Health supplement. This unregistered has not beenunits); evaluated by the South Probiotic Infant Drops strain-Regular drops.300 Each doseCFU per (colony 4 drops forming (0,167 ml) contains Bifidobacterium lactis 400 millionmedicine CFU (colony forming Lactobacillus rhamnosus African Health Products Regulatory Authority for quality, safety orEach intended Adcock Ingram Limited. No. 1949/034385/06. Private Bagbeen X69, Bryanston, 2021, South 300 million CFU (colony forming units); salivarius 300 million CFU (colony forming units). Health supplement. This unregistered medicine has not evaluated by therhamnosus South ProbiFlora ProbiFlora ProbiFlora Probiotic Probiotic Probiotic Infant Infant Drops Infant Drops 3Drops strain-Regular 3 strain-Regular 3 Lactobacillus strain-Regular drops. drops. drops. Each dose Each dose per dose 4use. per drops per 4202009011054984 drops 4(0,167 drops (0,167 ml) (0,167 contains ml)ml) contains contains Bifidobacterium Bifidobacterium Bifidobacterium lactisReg. lactis 400 lactis million 400 400 million CFU million CFU (colony CFU (colony (colony forming forming forming units); units); Lactobacillus units); Lactobacillus Lactobacillus rhamnosus rhamnosus Tel.+27 11 635 0000. www.adcock.com African Health Products Regulatory Authority forsalivarius quality, safety or300 intended use. 202009011054984 Adcock Ingram Limited. Reg. No. 1949/034385/06. Private Bag X69, Bryanston, 2021, South 300Africa. million 300 300 million CFU million CFU (colony CFU (colony (colony forming forming forming units); units); Lactobacillus units); Lactobacillus Lactobacillus salivarius salivarius 300 million 300 million CFU million CFU (colony CFU (colony (colony forming forming forming units). units). Health units). Health supplement. Health supplement. supplement. This This unregistered This unregistered unregistered medicine medicine medicine has not has has been notnot been evaluated been evaluated evaluated by the bySouth by thethe South South Africa. Tel.+27 11Products 635 0000. www.adcock.com African African African Health Health Products Health Products Regulatory Regulatory Regulatory Authority Authority Authority for quality, for for quality, quality, safety safety or safety intended or intended or intended use. use. 202009011054984 use. 202009011054984 202009011054984 Adcock Adcock Adcock Ingram Ingram Ingram Limited. Limited. Limited. Reg.Reg. No. Reg. 1949/034385/06. No.No. 1949/034385/06. 1949/034385/06. Private Private Private Bag Bag X69, Bag X69, Bryanston, X69, Bryanston, Bryanston, 2021,2021, South 2021, South South Africa. Africa. Tel.+27 Africa. Tel.+27 Tel.+27 11 635 11 11 0000. 635635 0000. www.adcock.com 0000. www.adcock.com www.adcock.com
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analysis of national linked datasets from Scotland. Eur Respir J. 2018;51(3):1-9. 2. World Health Organization. Influenza (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ References: 1. Warren-GashLast C, Blackburn R, Whitaker H,3. etBlumberg al. Laboratory-confirmed respiratory infections as NICD triggers for acute myocardial infarction and prevention, stroke: a self-controlled case series detail/Influenza-(seasonal). accessed R, October 2020. L, Cohen C, Dawood H, etinfections al. Influenza Recommendations for infarction the diagnosis, management andseries public References: 1.Warren-Gash Warren-GashC, C,Blackburn Blackburn R, Whitaker H, al. Laboratory-confirmed respiratory infections as triggers for acute myocardial infarction and stroke: self-controlled case series References: References: 1.1. Warren-Gash C, Blackburn R,Whitaker Whitaker H, H,etet etal. al. Laboratory-confirmed respiratory respiratory infections as asInfluenza triggers triggers for for acute acutemyocardial myocardial infarction and andstroke: stroke:aa aself-controlled self-controlled case case series analysis of national linked datasets from Scotland. Eur Respir J. Laboratory-confirmed 2018;51(3):1-9. 2. World Health Organization. (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ health response. Available from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020. 4. World Health Organization.
analysis national linked datasets from Scotland. Eur Respir 2018;51(3):1-9. World Health Organization. Influenza (Seasonal). Available from: https://www.who.int/news-room/fact-sheets/ analysisofof ofnational nationallinked linkeddatasets datasets from fromScotland. Scotland. Eur Eur Respir Respir J.J. J.2018;51(3):1-9. 2018;51(3):1-9. 2.2. 2. World World Health Health Organization. Organization. Influenza Influenza (Seasonal). (Seasonal).Available Available from: from: https://www.who.int/news-room/fact-sheets/ https://www.who.int/news-room/fact-sheets/ 2 1 0 0 3analysis detail/Influenza-(seasonal). Last accessed October 2020. 3. Blumberg L, Cohen C, Dawood H, et al. Influenza NICD Recommendations for the diagnosis, prevention, managementcase and series public Guiding principles for immunization activities the H, COVID-19 pandemic. Available from: H, https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesReferences: References: 1. 1. Warren-Gash Warren-Gash C, C, Blackburn Blackburn R, R,during Whitaker Whitaker H,3. et etBlumberg al. al. Laboratory-confirmed Laboratory-confirmed respiratory respiratory infections as as triggers triggers for for acute acute myocardial myocardial infarction infarction and and stroke: stroke: aa self-controlled self-controlled detail/Influenza-(seasonal). Last accessed October 2020. L, Cohen C, Dawood et infections al. Influenza NICD Recommendations for the diagnosis, prevention, managementcase and series public
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detail/Influenza-(seasonal). detail/Influenza-(seasonal). Last Lastaccessed accessed October October2020. 2020.3.3.Blumberg BlumbergL,L,Cohen CohenC, C,Dawood DawoodH, H,etetal. al.Influenza InfluenzaNICD NICDRecommendations Recommendations for forthe thediagnosis, diagnosis, prevention, prevention, management management and andpublic public health response. Available from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020. 4. World Health Organization. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last accessed November 2020. analysis analysis of of national national linked linked datasets datasets from from Scotland. Scotland. Eur Eur Respir Respir J. J. 2018;51(3):1-9. 2018;51(3):1-9. 2. 2. World World Health Health Organization. Organization. Influenza Influenza (Seasonal). (Seasonal). Available Available from: from: https://www.who.int/news-room/fact-sheets/ https://www.who.int/news-room/fact-sheets/ health response. Available from:https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last accessed October 2020.4.4. 4.World WorldHealth HealthOrganization. Organization. health health response. response. Available Available from: from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last Last accessed accessed October October 2020. 2020. World Health Organization. Guiding principles for immunization activities during 2020. the COVID-19 pandemic. Available from:H, https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesdetail/Influenza-(seasonal). detail/Influenza-(seasonal). Last Last accessed accessed October October 2020. 3. 3. Blumberg Blumberg L, L, Cohen Cohen C, C, Dawood Dawood H, et et al. al. Influenza Influenza NICD NICD Recommendations Recommendations for for the the diagnosis, diagnosis, prevention, prevention, management management and and public public Guiding principles for immunization activities during the COVID-19 pandemic. Available from: https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicesGuiding Guidingprinciples principles for forafrica immunization immunization activities activities during during the theCOVID-19 COVID-19 pandemic. pandemic. Available from: from:https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_serviceshttps://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_services2020.1-eng.pdf?sequence=1&isAllowed=y. Last accessed November 2020. Available sanofi-aventis south (pty) ltd,https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. reg. no.: 1996/010381/07. 2 Bond Street, health health response. response. Available Available from: from: https://www.nicd.ac.za/wp-content/uploads/2017/03/Influenza-guidelines-rev_23-April-2018.pdf. Last Last accessed accessed October October 2020. 2020. 4. 4. World World Health Health Organization. Organization. 2020.1-eng.pdf?sequence=1&isAllowed=y. Lastaccessed accessedNovember November 2020.Grand Central Ext. 1, Midrand, 1685. 2020.1-eng.pdf?sequence=1&isAllowed=y. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last Last accessed November 2020. 2020. Tel: (011)principles 256 3700. Fax: (011) 256 3707. www.sanofipasteur.com Guiding Guiding principles for for immunization immunization activities activities during during the the COVID-19 COVID-19 pandemic. Available Available from: from: https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_servicessanofi-aventis south africa (pty) ltd, reg. no.: 1996/010381/07. 2 Bondpandemic. Street, Grand Central Ext.https://apps.who.int/iris/bitstream/handle/10665/331590/WHO-2019-nCoV-immunization_services1, Midrand, 1685. MAT-ZA-2100110-1.0 03/2021. sanofi-aventis south africa (pty) ltd, reg. no.: 1996/010381/07. Bond Street, Grand Central Ext. Midrand, 1685. 2020.1-eng.pdf?sequence=1&isAllowed=y. 2020.1-eng.pdf?sequence=1&isAllowed=y. Last Last accessed accessed November November 2020. 2020.Grand sanofi-aventis sanofi-aventis south-africa africa (pty) (pty)ltd, ltd,reg. reg. no.: no.: 1996/010381/07. 1996/010381/07. 22 2Bond BondStreet, Street, GrandCentral CentralExt. Ext.1,1, 1,Midrand, Midrand,1685. 1685. Tel: (011) 256south 3700. Fax: (011) 256 3707. www.sanofipasteur.com Tel: (011) 256 3700. Fax: (011) 256 3707. www.sanofipasteur.com Tel: Tel:(011) (011)256 2563700. 3700.Fax: Fax: (011) (011)256 2563707. 3707.www.sanofipasteur.com www.sanofipasteur.com MAT-ZA-2100110-1.0 -africa 03/2021. sanofi-aventis sanofi-aventis south south africa (pty) (pty) ltd, ltd, reg. reg. no.: no.: 1996/010381/07. 1996/010381/07. 22 Bond Bond Street, Street, Grand Grand Central Central Ext. Ext. 1, 1, Midrand, Midrand, 1685. 1685. MAT-ZA-2100110-1.0 03/2021. MAT-ZA-2100110-1.0 MAT-ZA-2100110-1.0 - --03/2021. 03/2021. Tel: Tel: (011) (011) 256 256 3700. 3700. Fax: Fax: (011) (011) 256 256 3707. 3707. www.sanofipasteur.com www.sanofipasteur.com MAT-ZA-2100110-1.0 MAT-ZA-2100110-1.0 -- 03/2021. 03/2021.
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Partner Partner with with SENTECH SENTECH 5G, 5G, get get in in touch touch with: with: Head Head of of Research Research and and Innovation: Innovation: Mr Mr Dumisa Dumisa Ngwenya Ngwenya Partner with SENTECH 5G, get inll touch E: E: NgwenyaDW@sentech.co.za NgwenyaDW@sentech.co.za T: T: 011 011with: 471 471 4400 4400 M: M: 082 082 375 1479 1479 lland WhatsApp: WhatsApp: 072 072Mr 196 196Dumisa 8368 8368 Ngwenya Head of375 Research Innovation: E: NgwenyaDW@sentech.co.za l T: 011 471 4400 www.sentech.co.za www.sentech.co.za M: 082 375 1479 l WhatsApp: 072 196 8368 www.sentech.co.za
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coaches and mentors in the field. It has also exposed him
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VOL 6
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How SME’s can seize an opportunity despite COVID-19
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Industrial
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Commercial
South African Business Integrator
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EDITORIAL WELLNESS
Why wellness
should be everyone’s strategy in 2022 As we head further into 2022, we still live in the reality of a pandemic that not only fundamentally changed us but has also introduced new strategies in the workplace. But even in the context of these challenges, we can still move forward with hope. By Sharlene Herandien, Training Manager at 21st Century
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EDITORIAL WELLNESS
O
ur strange new daily reality is now marked
narrative has changed rather dramatically now because we
by social distancing, vaccinations, and other
are a few years into this new way of living.”
seemingly over-discussed and over-debated
debates are clear signs that our reality is anything but
Losing ground in our awareness of our wellness
straight-forward and subject to constant change.
The reality is that while we are winning at creating agile hybrid
changes. And the consistently hot, ongoing
strategies, we are somehow losing ground in our wellness
Hybrid workplace is beginning to work
and the awareness thereof. Organisations are struggling with
Much debate and discussion has centred around the hybrid
engagement rather than output. Mental health issues have
working environment. Over the past few years, we have
taken up space in the media and in the boardroom. Athletes
collectively come to the realisation that the hybrid workplace,
have pulled out of international events, celebrities have taken
while still new and sometimes challenging, is beginning to
breaks and ordinary people have quit their jobs, leadership
work.
roles and responsibilities citing mental health and wellness
Craig Raath, the Executive Director of 21st Century, shared the following with me: “At the beginning of the pandemic,
issues. It has become vital to correct this. We need to create
organisations were largely concerned about how they were
a balanced working environment which equally values
going to control employees and manage performance.
performance and wellness.
However, after just a few weeks, leadership in many organisations actually observed that performance had improved. In fact, a great number of people were arguably working too hard. The
I interviewed a wellness expert – Andrea Campion – from IPM Employee Solutions and asked for her personal input and narrative on wellness, and how organisations can implement and retain strategies, which will work in a hybrid environment. This is what she had to say.
SA PROFILE www.saprofilemagazine.co.za
107
EDITORIAL LEADERSHIP
How have wellness strategies changed since the pandemic?
Collectively, there seems to be a heightened understanding of the importance of company values.
“What stood out is that companies who have (always) seen the value of ‘employee mental health’ have been more reliant on the EWP (Employee Wellness Programme) now than prepandemic. They have understood that this tool is designed to support the employee and their dependants in the major foundational aspects of their life (emotional, mental, legal, financial and health); all of which now play major roles when
In summary, some key questions are asked, specific to a
working from home in the hybrid environment.
holistic view on wellness:
“The employers that have had an EWP in place, have
•
encouraged the usage of such a programme immensely. We found that the employers and managers were more involved
and look after my clients? •
and engaged on an emotional level, even just by guiding the staff in the right direction. The idea that ‘We are all in
What support/benefits do I need in place to offer my staff peace-of-mind so that they can put in their best effort as
wellness and exposed the true value of having such a support
consistently as possible? •
“Collectively, there seems to be a heightened
As a collective group, how do I encourage and build up my staff and not allow them to break due to work-life
understanding of the importance of company values. While things get shaken up (as they have), what type of foundation
What is within my budget to attract and retain a person of value according to my company values?
•
this together’ has shifted many mindsets around company system in place.
What type of person do I want to represent my company
cycle of stress and pressure? •
What team structure do I have in place to ensure my staff
do we have in place to best support our staff and protect the
and managers are communicating on a manageable
success of the company bottom line? Put simply, company
platform and reporting in as scheduled?”
health = company wealth."
Which strategies have been introduced since companies have moved to hybrid work environments?
How can companies maintain wellness in a hybrid world of work? “In our view, the key is communication and relationship. Communication strategies built on pillars of importance such
There are many suggestions around ‘how and what to
as: employee performance; client satisfaction; employee
implement’ when considering hybrid models. Here are a few
mental/emotional and physical health; and employee and
examples of what some of our clients focus on:
employer goals/career goals and benefits.” “Hybrid structures could work successfully as each company
1. 2.
Trust and work ethic being key in a remote working
establishes healthy communication and reasonable KPI’s as
situation as teams are now being formed.
guidelines. Second to this is loyalty, which is also the glue
Leadership development and expanded awareness
in a successful hybrid model, and this is where employee/
of how to manage a remote team effectively. Leaders
employer appreciation comes in. Just as an employer
are appointed and regularly touch base every morning
demonstrates commitment and loyalty to an employee in
before the day starts, whether it’s via Zoom or MS Teams,
the full EVP offering, the employee loyalty is demonstrated
ensuring there is ‘proof of life’ by checking in to see
through the engagement.”
where staff are emotionally and to ensure clients are 3.
looked after as per the company standards.
ensure that our fresh start to the year remains agile, relevant
Introducing ‘time-out’ sessions where staff must get up
and cohesive to every organisation and employee. The test
from their laptops/computers and move and stretch,
comes when all the new year’s resolutions have worn off and
eat good foods, drink water, all to encourage work-life
our ‘fresh start’ no longer feels so fresh.”
balance. 4.
5.
108
“Wellness as a strategy has become highly important to
“This is where our well-balanced wellness strategy will
Some employers have introduced software that allows
come in and allow leaders to strengthen their team of winners
them to see the activity on the laptops of their staff to
who could be buckling under the pressures of life and its
‘keep an eye’ on things.
stress. We salute the leaders who invest in the wellness of
In some cases, a new structure is needed as roles evolve
their staff as we all work together in our healthy hybrid work
with company changes.
environments!” ■
SA PROFILE www.saprofilemagazine.co.za
EDITORIAL WOMEN IN THE WORKPLACE
Normalising equality for women in the workplace – a perspective Gender inequality is an age-old occurrence too many women worldwide have come to know. While businesses have prioritised gender equality in virtual and on-site workplaces, the underlining of the issue is a stark reminder of the realities women continue to face at work.
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A
McKinsey & Company paper highlights that 39% of the world’s workforce is women. More than 50% of global job losses are linked to women. In crises, women are 1.8 times
more at risk of losing their jobs. Turning the marginalisation of female employees on its head is Shelley du Plessis, co-founder and CEO of the digital trading subsidiary platform, Veracity Markets. She
EDITORIAL WOMEN IN THE WORKPLACE
also co-owns LMP-F, a supercar showroom concept in Sandton, Johannesburg. Du Plessis is the first African
Top advice to rid the workplace of inequality
woman to co-found an online trading site (Veracity
Are you a business owner or entrepreneur wanting to instil a
Markets). Today, she is at the helm of this successful
gender-biased free zone wherever you and your co-workers
business tending to a client base of more than 200 000.
or employees are? Here are Du Plessis’ tips for getting rid of
Having started the business with her Cape Town partner at the height of the worldwide lockdown in April
inequality in your workplace: •
2020, Du Plessis was nervous about entering an industry notorious for its misperceptions due to a lack of education
contracts and emails. •
about trading.
Make the above relevant to all employees by incorporating gender-neutral language training done
“I left a full-time position to take on a new venture for which prospects were unknown at the time,” she admits.
Apply gender-neutral language in documents,
by your HR. •
Make the gender pay gap taboo. Compensate people
“On top of this, I was moving into a sector that has been
according to their experience and performance without
male dominated for years. Finance can also sometimes be
their gender benchmarking the financial opportunities
a hostile and competitive environment.”
you afford your employees.
As with many new business owners, it wasn’t a smooth
•
start for Du Plessis, who was trying to balance her
individual workers and give them credit accordingly.
professional and family life. “My mental wellness took a knock in our first year as
Set goals and KPIs (key performance indicators) for Encourage progress with equal opportunities.
•
Create a supportive ecosystem for men and women
I tried to perfect the art of being busy,” she says. “I also
and consider actual circumstances of life, such as
had to accept responsibility for the livelihoods of those
maternity and paternity leave, flexible working hours
we employed, ensuring they are happy in their workplace
for anyone but more so for parents who need to tend
and sufficiently cared for. As I was trying to settle in a new
to their children over school days and, especially,
leadership position, I worried whether we were doing enough to empower our employees. The pressure to
holidays. •
If you want to take it to the next level, advocate gender
perform as well as my male peers, if not better, also lulled
equality for other businesses to adopt a workplace
at the back of my mind.”
mindset that promotes wellness and favours the
“After our first year at Veracity Markets, it was clear
individuality of their employees. Arrange networking
there was nothing more to prove than what the results
events, conferences, and online calls that underline
of our success showed. I started to prioritise my health and time management, becoming more confident that
equality as the main talking point. •
Ensure your recruitment process is inclusive of all
women have so much potential to flourish in finance. The
genders. It accounts for the job descriptions, the
playing field for women to top the ladder of success in
interviewees considered and to diversify those involved
such industries is expanding by the day. In my experience,
on the interview panel.
I find that women can show their vulnerability and remain authentic in how they connect with people. When it comes to trading decisions, I feel controlling our emotions, and remaining aware of them, is a priceless skill.” “Notions of gender inequality in our daily lives are becoming more subtle. Considering gender-specific celebrations such as Women’s Day, I can only hope we can reach a point when we don’t have to highlight women’s achievement beyond what we perceive is the standard. Commemorating benchmarks set by women should be noted at the same level as the achievements registered by anyone else,” Du Plessis comments. “I look forward to when special allowances for women are no longer the norm. We are as capable as anyone else on this earth.” ■
Shelley du Plessis: CEO and Co-founder of Veracity Markets
SA PROFILE www.saprofilemagazine.co.za
111
Sustainable comfort – Environmentally responsible and efficient building services The fully electronic DCE-X instant water heater provides hot water at the exact temperature you have set – every time. 4i technology guarantees that any factors which would change the outlet temperature are compensated for. This way you can enjoy a shower in comfort, even when someone is washing their hands at the adjacent washbasin. Due to the special haptic rotary selector, the appliance is easy to operate. The set water temperature, ECO level and current power consumption can be seen clearly on the illuminated multifunction display. Energy consumption, flow rate, time, status and service display can also be checked. > Instant water heater with full electronic control > 4i technology for first class DHW convenience > Supplies several draw-off points with DHW > Easy operation via large backlit multifunction display > Energy and water consumption indicators > Individually programmable temperature memory buttons
DCE-X Premium instant water heater – A compact appliance with clever functions The DCE-X Premium compact instant water heater, the first in its class to feature 4i technology, works so precisely that accurate temperature delivery is always guaranteed. Frequently used temperature settings can be stored using two memory keys. As water is heated shortly prior to draw-off, energy efficiency is increased. Thanks to its compact design, the DCE-X Premium is suitable for the kitchen sink, washbasin, and even the shower. In commercial settings, it can be used in utility rooms or for supplying multiple hand washbasins in sanitary facilities. > Fully electronic compact instant water heater with 4i technology > Maximum energy efficiency and accurate temperature delivery > Easy operation via a large, backlit multifunction display > Energy efficient in ECO mode > Two temperature memory keys > Permanently selectable temperature limit can be set to 43°C, 50°C or 55°C
EIL – Electronically controlled mini instant water heater The EIL comes with closed-loop control, outlet temperature sensor and variable flow rate restriction. It provides accurate temperature delivery up to the maximum output, and includes a special aerator for perfect water flow pattern and integral flow meter for fitting in existing taps (M22/24 thread). It also includes anti-scalding protection for high inlet temperatures via automatic output adjustment. Suitable for oversink and undersink installation. The EIL uses a maintenance-free bare wire heating system, suitable for hard and soft water, and includes a safety system with high pressure switch and electronic temperature monitoring. Maximum permissible inlet temperature 55°C, maximum permissible inlet temperature for reheating up to 50°C > Can be operated with pressurised and nonpressurised taps > Accurate temperature delivery up to the maximum output > Special aerator for perfect flow pattern > Internal temperature limit from 30 to 50°C.
WPL 25 AC(S) Inverter air/ water heat pump with outputdependent control
Designed as a compact mono block appliance for outdoor installation, it can be used for heating, hot water and cooling in new builds and modernisation projects due to the high flow temperatures. It boasts optimum noise reduction due to an encapsulated refrigerant circuit and acoustically isolated compressor. The combined enhanced vapour injection/ enhanced saturated vapour injection cools the scroll compressor at low outside temperatures, enabling a higher heating output/flow temperature to be achieved. > Air-water heat pump installed outdoors for hot water, heating and cooling > Energy efficient inverter technology for high flow temperatures > Suitable for buildings set closely together thanks to low operating noise > Can be combined with a solar thermal system > High energy efficiency class A++ even at a flow temperature of >55°C
WWK 302 H is a compact air/water heat pump designed specifically for outdoor installation
The heat pump unit and the cylinder are made from steel, with a special enamel coating on the inside, and installed in one casing. The unit supplies hot water to several draw-off points. It can also be used for indoor installation and has an attractive design, a cylinder with high grade thermal insulation and outstanding efficiency/COP values. The unit operates very quietly thanks to its soundinsulated compressor. > Suitable for outdoor installation (from -7°C up to 42°C) > Emergency/booster heater included as standard > Hygienic DHW temperature of > 60°C in efficient heat pump mode only > Maintenance-free impressed current anode (saves costs for anode checking/ replacement otherwise required regularly) > Quiet compressor, sound-isolated from the air flow > Heat content control via integral sensor > Rollbond safety condenser for maximum security and consistently high efficiency > Special connection for photovoltaic systems
Central air ventilation unit LWZ 280 with heat recovery Create a pleasant indoor environment in the home with the exclusive LWZ 280 ventilation unit. Its extremely quiet operation makes the wall mounted LWZ 280 ventilation unit an excellent choice for apartments, detached houses and small commercial properties. With the ventilation unit’s optimised heat exchanger, up to 90% of the thermal energy can be recovered from the extracted air. In the summer months, the energy efficient cooling function of the LWZ 280 ensures a high level of comfort in the home > Centralised ventilation unit for optimum air quality > High heat recovery level of up to 93% > Quiet operation thanks to significantly reduced noise levels > Simple, intuitive operation directly at the appliance or as an option with the FEB remote control > New modern STIEBEL ELTRON design > Easy filter change
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EDITORIAL INNOVATION
Ttweggo no-tie shoelaces – Innovative and unique, replacing the humble shoelace We are living in an age where man has walked on the moon. Technology has progressed at a phenomenal rate, making every aspect of our daily lives more comfortable. Sneaker manufacturers have huge R&D facilities where the focus is on improving their products, but the component that is the least consumer friendly is being ignored. The shoelace!
F
ides Trading found this unacceptable, and for many years have worked to find something innovative and
device to replace conventional shoelaces. Once the basis of the design had been established, work
unique that could replace the humble shoelace. During
commenced to develop the Ttweggo system, comprising
the design process of various other consumer products,
single flexible strips that connect opposing eyelets.
they designed a latching system in urethane that could tighten
Mushroom shaped studs were fitted to the holes in the
and release with a flick of the wrist. They realised that this
eyelets to which the flexible strips could be attached.
could possibly be used as a system to replace shoelaces and
After a few years of many prototypes, evaluation and
fitted these strips from eyelet to opposing eyelet, on the
rigorous testing, the design was finalised – a world-first
sneakers. The results were encouraging.
system using studs fitted to eyelets and colourful strips of urethane laces clicked onto the studs.
With this as a basis for the concept, Fides Trading worked
Conventional sneakers are turned into slip-ons. When the
on developing a system that could easily be adapted to
sneakers are washed the Ttweggo strips can be clipped off
fit into existing sneakers. It took many years of extensive
and washed separately. As a fashion item, the possibilities
development, using the latest R&D and with a team of
are endless! Colours can be mixed and matched and the
specialist designers and with much trial and error; finally a
Ttweggo laces changed without taking off your sneakers
product was made that met all the requirements. Consumer
The no-tie lacing system is a Proudly South African
friendly, easy to fit to existing sneakers, comfortable, and
product whose design took seven years to perfect.
visually appealing, and using urethane due to its excellent
Launched in October 2021, all R&D was done in South
wear, elasticity and tear resistant properties.
Africa by local industrial designers. The manufacturing, boxes for packaging and finally packing of the boxes is
A simple, usable device to replace conventional shoelaces
done by companies based in South Africa, creating more
Ttweggo Laces were created by a team of industrial
innovation.
designers with a singular passion – to create a simple, usable
114
SA PROFILE www.saprofilemagazine.co.za
employment and taking South Africa forward in the field of Ttweggo is all set to become a global brand! ■
WE ARE OBSESSED ABOUT CREATING THE FUTURE OF LIFE As a BBBEE Level 1 engineering design and consulting firm, our highly skilled team provides diverse services in six carefully identified market sectors to best bolster our customer’s needs, the environment they operate in and the goals they wish to achieve. Our multi-disciplinary and technology driven organisation specialises in the sectors of;
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Transport
Energy
Mining
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Our Values
www.ixengineers.co.za | info@ixengineers.co.za Futuristic
Respect & Integrity
Playfulness
Participation
Q&A ZADNA
.za domain namespace
sees surge of domain name registrations during pandemic
116
SA PROFILE www.saprofilemagazine.co.za
Q&A ZADNA
According to reports, local organisations have accelerated digital transformation projects in the past few years. While there is a plethora of digital platforms available for businesses, a website still remains critical to assist businesses connect to stakeholders. Molehe Wesi, CEO of the .ZA Domain Name Authority (ZADNA) talks to SA PROFILE about the crucial role it plays for businesses on a local and global level. What are ZADNA's key responsibilities?
opportunities available under .za namespace. As a socially
Our mandate is derived from the Electronic Communications
responsible entity, programmes such as these play a critical role
and Transactions Act (2002), through which the Authority
in enabling access to the industry to individuals who would not
has to administer and regulate the .za domain namespace.
have previously had access to this information.
Furthermore, the Authority must ensure the namespace complies various namespace issues, conduct research and advise the
What are key opportunities for ZADNA (and businesses) during this digital age?
Minister on policy matters relating to the .za domain namespace.
There are many opportunities, but I will try to be concise. The
with international best practices, raise public awareness on
first one is the prevalence of technology, which translates to
Since the start of the pandemic, organisations have had to accelerate digital transformation. What has the impact been on ZADNA?
improved access to it; this is technological innovation like cloud
As devastating as the pandemic was on many organisations and
can now remove the burden of infrastructure ownership from
individuals, it also accelerated others’ digital transformation and
themselves so that they can focus on their core business.
digitalisation journeys. As an effort to reposition themselves and
computing, automation, and cybersecurity, to mention a few. If you take cloud computing, for instance, organisations
These technological innovations have been shown to present
ensure they ‘survive’ the effects of the lockdown restrictions,
organisations with a unique opportunity to reinvent their
most looked to the internet, which resulted in a surge of domain
business models and operating models, or even start up new
name registrations.
businesses.
While websites and having a recognisable domain is standard for major corporations, what is the statistic when it comes to SMMEs? data indicates that most SMMEs use free platforms offered by
What role does ZADNA play in providing .za domain holders support for cyber security issues? And, how does your experience in this field help ZADNA enable proactive change in terms of cyber security?
email and social media platforms.
As a regulator, we are able to change processes in line with
It is very difficult to determine this statistic; however, anecdotal
legislation and without infringing on anyone’s constitutional right
How can using the .za domain assist SMMEs in gaining traction?
to enhance the protection of .za domain name holders.
A .za domain name has several benefits for SMMEs, the main one
international best practices and policy positions. My experience
being establishing their digital presence. Once this is in place
assists in guiding the solid and experienced team I have
it will translate to the accessibility of the SMME being improved
the privilege of leading. This team is being expanded with
and their brand being protected by South African legislation.
knowledgeable individuals that will continue protecting the
To help encourage SMMEs we have partnered with
We also use our international standing to influence
South African domain namespace while we increase it.
stakeholders to help empower small businesses through a is the Registrar Reseller Training programme, which aims to
What are some of the major highlights and challenges since you started at ZADNA?
empower women, youth, persons with disabilities, SMMEs and
The highlight would be experiencing the growth potential of
individuals on how to become a domain Registrar or Reseller.
the .za domain namespace, and this was crucial to show the
This training is offered free of charge and participants learn
Authority what is possible. We still have a lot of work ahead of
about the .za domain name industry and how to become a .za
us despite being the largest Country Code Top Level Domain
Domain Reseller or Registrar. Through this initiative we aim to
Manager in Africa. Of course, 2021 came with its challenges,
help empower SMMEs through information about the various
one for the Authority being limited to conduct community
variety of initiatives. An example of one of the initiatives we run
SA PROFILE www.saprofilemagazine.co.za
117
Q&A ZADNA
Molehe Wesi, .ZADNA CEO Molehe Wesi is the current Chief Executive Officer for the .ZA Domain Name Authority, which is the ccTLD Manager of the .za namespace entrusted with the administration and management thereof. Wesi is an established ICT leader with a wealth of knowledge and experience; he also occupies
The role of the Authority will be more crucial by providing enabling regulatory framework that improves the inclusion of the marginalised while we protect the vulnerable in the digital space and the .za domain namespace.
oversight and governance roles in the Technical and Vocational Education space in South Africa. He is also an occasional contributor to Lesedi FM’s current
engagements and outreaches, which is fundamental to our
affairs programmes as an expert on cybersecurity
mandate. I know it could be argued that we could have used
and 4IR.
digital or virtual, but this would have excluded the majority of South Africans.
With digitisation being at the forefront of the global world, how do you see the role expanding that ZADNA plays? The role of the Authority will be more crucial by providing
Molehe Wesi CEO of the .ZA Domain Name Authority (ZADNA)
enabling regulatory framework that improves the inclusion of the marginalised while we protect the vulnerable in the digital space and the .za domain namespace. ■
About ZADNA The .ZA Domain Name Authority (ZADNA) is a notfor-profit organisation that manages and regulates the .za namespace. ZADNA is accountable to the South African Department of Communications and Digital Technologies and Postal Services, but does not receive government funding. ZADNA strives to strengthen relations and engagements with the .za stakeholders and ensure that collaborative efforts are pursued, and the namespace remains competitive and robust. ZADNA is committed to working closely with key stakeholders and facilitating engagements that drive the advancement of the .za namespace. Furthermore, ZADNA collaborates with its key stakeholder through various means to ensure that its direct and indirect stakeholders, local and international partners, and .za collaborators across the globe contribute in matters of the South African internet space.
For more information, please visit: www.zadna.org.za
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SA PROFILE www.saprofilemagazine.co.za
ADVERTORIAL ZADNA
Gain from
SA’s web
Calling SMME’s, youth and women to actively participate in South Africa’s domain name industry, anyone can benefit – Angel Selebano
S
ince 1994, South Africa’s internet industry has been dominated by a few players. This may no longer be the case as the .ZA Domain Name Authority
participate in the economic activity of the industry that they
(ZADNA) creates opportunities for new entrants to
support,” says Wesi. “ZADNA is now facilitating an enabling
the Information Communications and Technology (ICT) sector
environment for entrepreneurs to contribute meaningfully to
– particularly for South African youth, women and people living
the ICT sector.” This means that a young entrepreneur from a
with disabilities.
township can now actively participate in the domain namespace by either becoming a registrar, a website domain name reseller,
ZADNA – the statutory regulator and manager of the .za
or even an entity that provides opportunities for the youth to
domain namespace, which is South Africa’s internet country
drive the ecosystem.
code top-level domain – is actively seeking ways to ensure
“We are determined to realise the obligations of the
that South Africans participate in this simple yet seemingly
Electronic Communications and Transactions Act by
complex ecosystem. Citizens within the sector are encouraged
demystifying the industry and implementing an enabling
to subscribe as members of ZADNA. This is a crucial step to
regulatory framework to allow more participants to engage
bridging the digital divide and allowing all stakeholders to
in economic activity. Anyone can participate,” says Wesi. “We
contribute to the policy development of the .za namespace and
will conduct virtual workshops to empower passionate young
be part of improving the country’s internet ecosystem.
people, people with disabilities and women to engage in the
ZADNA’s educational initiatives ensure that communities
process and embrace the opportunities,” he explains. According
know about business opportunities within the industry.
to Wesi, ZADNA strives to strengthen relations and engagement
Opportunities vary from being a reseller to a registrar for
with the .za stakeholders, ensure collaborative efforts are
domain names, which allows you to own an entity that provides
pursued, and that the namespace remains competitive.
domain names such as co.za. ZADNA recently terminated a 10-year long registry operating
ZADNA is a nonprofit organisation. It is accountable to its members and the South African Department of
agreement for the commercial .za second-level domains. This
Communications and Digital Technologies, but does not receive
was followed by a Request For Information (RFI) process from
government funding.
the industry for ZADNA to determine the current skill set and competencies available within South Africa. “This RFI process was insightful as it presented options and solutions for the registry services market and created the opportunity for small businesses to form alliances with big players in delivering registry services and solutions for South
Scan this QR code to go directly to the ZADNA website.
Africa,” says Molehe Wesi, ZADNA’s CEO.
T: 010 020 3910 E: info@zadna.org.za E: www.zadna.org.za
“We have decided to open the space for all people, irrespective of their demographic background, to embrace the opportunity presented by the technology landscape. Everyone uses the web daily, and we see no reason why they shouldn’t
@dotZADNA
/company/zadna
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NAMIBIA BOTSWANA Windhoek Gaborone Pretoria
Johannesburg
Mbabane
Bloemfontein Maseru
SOUTH AFRICA
East London Cape Town
Port Elizabeth
Durban
DIRECTORY LISTINGS
Sol Plaatje University, founded in 2013, has become a
Afrika Tikkun Services is Level 1 B-BBEE advisory, recruitment,
scientific centre for data and analytics; an authority in
training and placement company committed to reducing
the fields of heritage, anthropology, archaeology and
youth unemployment. ATS implements work readiness
African languages; a node in teacher education with a
courses and specialised skills training in the retail, financial,
specialisation in mathematics, language teaching and
manufacturing, ICT and hospitality sectors. Programmes
curriculum development; and is an emerging hub for
incorporate face-to-face facilitation, online training and
management sciences and entrepreneurship.
workplace experience. Corporate clients receive BEE benefits.
CONTACT INFORMATION:
CONTACT INFORMATION:
Private Bag X5008, Kimberley 8300 Email:
information@spu.ac.za
Tel:
+27 53 491 100
Website: www.spu.ac.za
MySPU sol-plaatje-university
Email:
info@afrikatikkunservices.com
Tel:
+27 11 325 5914
Website: www.afrikatikkunservices.com
ORSCO (Pty) Ltd provides advanced solutions in
NMG Benefits provide clients with unbiased and
pressurised pipeline diagnostics, advanced asset condition
professional advice on the provision and management of
assessments and location services. Disciplines include:
employee benefits, equipping employers with confidence
live under pressure, pipeline condition assessments;
that the decisions made for their employees are the
utility location mapping; GPR surveys; CCTV pipeline
right ones. Core to our DNA is to Find a Better Way by
surveys; concrete scanning; and municipal, industrial and
providing strategic consulting services that puts the
commercial leak detection.
member first!
CONTACT INFORMATION:
CONTACT INFORMATION:
Email:
gp@orsco.co.za
Email:
scharvey@nmg.co.za (Scott Harvey)
Tel:
+27 (0)10 446 5703
Tel:
+27 (0)11 509 3000
Website: www.orsco.co.za
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SolPlaatjeUniversity
SA PROFILE www.saprofilemagazine.co.za
Website: www.nmg.co.za
DIRECTORY LISTINGS
Fenns Incorporated is a chartered accounting and auditing
Select PPE (PTY) Ltd has been at the forefront of personal
firm dedicated to providing the very best in accounting
protective equipment procurement and distribution
and taxation services to our clients. We specialise in
for the past 24 years. Our speciality is our VMI solution,
providing these services to small- to medium-sized
offering a customised system to order, deliver and track
enterprise.
PPE in real time.
CONTACT INFORMATION:
CONTACT INFORMATION:
Email:
office@fenns.co.za
Email:
info@selectppe.co.za
Tel:
+27 (0)86 10 FENNS (33667)
Tel:
+27 (0)11 296 3600
Website: www.fenns.co.za
Website: www.selectppe.co.za
This is the trade body for companies that manufacture
The Transformation Legacy is an entrepreneur development
and supply road traffic safety devices and associated
company providing impact driven Enterprise and Supplier
products in South Africa. It benefits members through
Development (ESD) programmes aimed at empowering
its representative role. SARTSMA works closely with the
small businesses with skills, knowledge and support to build
National Department of Transport and is recognised by
and grow sustainable enterprises. We offer Enterprise and
SANRAL.
Supplier Development, Business Mentorship and Coaching, and Business Skills Training: NQF Level 4 accredited.
CONTACT INFORMATION:
CONTACT INFORMATION:
Garry Savill (Chairman) 082 897 4584 | garry.savill@sartsma.co.za
Email:
info@transformationlegacy.com
Zurika Louw (Administrator) 082 322 5208 | info@sartsma.co.za
Tel:
+27 (0)10 023 0508
Website: www.sartsma.co.za
Website: www.transformationlegacy.com
SA PROFILE www.saprofilemagazine.co.za
123
DIRECTORY LISTINGS
We provide fully accredited training with the SETA and
To improve a business you need to improve your load factor,
hold BBBEE Level 1 status with 100% black female
increase your yield or reduce your costs. We help reduce
ownership and a 135% procurement recognition level. All
your costs and improve your load factor. We assist with all
training (learnerships, skills programmes and unit standard
your power needs. Supplied, installed, complete and ready
based training) is BBBEE aligned.
to operate, we offer end-to-end alternative renewable energy solutions.
CONTACT INFORMATION:
CONTACT INFORMATION:
Email:
byron@learnme.co.za
Email:
wayne@solotek.co.za
Tel:
+27 (0)12 942 5072
Tel:
+27 (0)71 214 4650
Website: www.learnme.co.za
Bell Equipment designs, manufactures, distributes,
Established in 1948 by George “Monty” Pratley, the Pratley
exports and supports a wide range of heavy equipment
stable of companies rests on a foundation of research and
on a global scale to the mining, construction, quarrying,
innovation in the manufacturing, retail and mining sectors.
agriculture and forestry industries. In South Africa, Bell is
Drawing from over 70 years’ experience, Pratley has
also a full range material handling distributor representing
filed over 350 patents worldwide and is ISO 9001:2015
the world acclaimed brands of JCB, Kobelco and Finlay.
certified.
CONTACT INFORMATION:
CONTACT INFORMATION:
Email:
sales@bellequipment.com
Email:
sales@pratley.co.za
Tel:
+27 (0)11-9289700
Tel:
+27 (0)11 955 2190
Website: www.bellequipment.com
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SA PROFILE www.saprofilemagazine.co.za
Website: www.pratley.com
DIRECTORY LISTINGS
I-G3N is a leading lithium battery manufacturer in South
The CTA offers a holistic approach to training with a
Africa. It is an innovative company that focuses on clean
complete integration programme to help our students
energy solutions. We provide high-quality energy storage
with successful entry into the transport and transport-
units, which can be used in homes and offices. I-G3N
related sectors following successful completion of their
strives to provide affordable, sustainable, and renewable
studies. We provide unparalleled industry-specific logistic
energy solutions to African homes and businesses.
training, supply chain programme and entrepreneurial business skills to students within Africa.
CONTACT INFORMATION:
CONTACT INFORMATION:
Unit 7, Building 5, Riversands Outlet Park, 75 Riversands Blvd,
Email:
Tel:
+27 (0)10 006 0157
Nicci@c-t-a.co.za (CT, Nicola Scott) Kas@c-t-a.co.za (Gauteng, Kas Govender)
Diepsloot, Midrand, 2191 Tel:
+27 (0)11 396 2480
Website: www.i-g3n.co.za
Website: www.c-t-a.co.za
Sumitomo Rubber South Africa (Pty) Ltd manufactures
The BAIC Group is one of the five largest automotive groups
and distributes the Dunlop, Falken and Sumitomo tyre
in China with the most comprehensive portfolio of products.
ranges in South Africa and the African continent. SRSA’s
Headquartered in Beijing, BAIC boasts a Turin Styling Centre,
head office is in Durban, KwaZulu-Natal, and it has a
production bases all over China, an assembly plant in
manufacturing facility in Ladysmith and regional offices
Gqeberha in the Eastern Cape in partnership with the IDC,
in Johannesburg, Cape Town, East London, Bloemfontein
and a corporate office in Johannesburg.
and Port Elizabeth.
CONTACT INFORMATION:
CONTACT INFORMATION:
Email:
info@srigroup.co.za
Email:
patience.dumisani@baicsa.co.za
Tel:
+27 (0)31 242 1111
Tel:
+27 (0)10 020 8888 | +27 (0)79 459 7076
Website: www.srigroup.co.za
Website: www.baic.co.za
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Putting excellence first.
SANKOFA Insurance Expertise. www.sankofaib.co.za EI7766
FOR EXPERT INSURANCE ADVICE
With a global perspective in mind, Silkuni Importers and Distributors specialize in importing, distributing and sourcing ISO 9002 compliant bearings, as well as a wide array of engineering products. A global perspective is key to our approach to business, and we pledge to find unique, innovative and competitive ways to source quality products at the best price while still meeting demand requirements. The business has a strong presence in automobile, textile, marine, agricultural, and printing markets in South Africa.
our locations : 18 William Street Maitland Cape Town - 021 510 2037 62 Rosettenville Street Johannesburg - 011 334 0018 20 Canberra Road Congelia Durban - 031 301 3008
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Secure your online presence & make your ideas a reality with a .za domain name. Over 4 billion people view blogs, websites and social media everyday. How would you emerge from the Internet clutter? Secure your company domain name! The more easily and quickly people find you, the more your business will grow and flourish. Enhance your online credibility and register your .za domain name today.
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Your Online Presence Is Our business .ZA Domain Name Authority (ZADNA) T: 010 020 3910 l E: info@zadna.org.za l www.zadna.org.za
@dotzadna
@dotzadna
Preferred supplier to the Mining and Civil Industry. Registered Exporter of Road & Safety Signs.
WHAT WE OFFER: • Contractors Boards • Temporary Road Signs • Permanent Road Signs • Barricades • Tourism Signs • Safety Signs • Clamps • Road Studs • Cones & Delineators
AREA AGENT: MPUMALANGA Charlene Rademan T: 015 004 036 E: sales@saroadsigns.co.za LIMPOPO Reagan Guy T: 015 004 0316 E: office@saroadsigns.co.za
www.saroadsigns.co.za