Gaming for Africa - Issue 159

GAMING for AFRICA AFRICA’S LARGEST GAMING OPERATOR’S INCOME JUMPS 57% Uncertainty Surrounds Betfred Acquisition of South African Betting Licences

Issue 159 ZAR50 | US$3.85 | Euro 3.30

Optimism for Casino Operators as South Africa lifts Covid Restrictions EXCITING TIMES AHEAD FOR EVOLUTION IN SOUTH AFRICA

EXCLUSIVE FEATURE: African iGaming Roundtable with Experienced Operators & Suppliers

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FROM THE PUBLISHER & EDITOR

GAMING for AFRICA Publisher & Editor Roy Bannister

Executive Publisher Ingrid Keulder

Editor-at-Large Bill Healey

ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za

PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za

LAYOUT AND DESIGN Nicole Cook Email: nicole.graphicd@gmail.com

PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct.

Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008

From the Editor

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while back, and before the world was turned upside-down, a number of industry experts predicted that Sportsbetting and Online Gambling would double in Africa by 2025.

Predictions from late 2020, as the global gaming industry was grappling with Covid, suggested that Africa would experience explosive growth in online gaming, and that Africa would be a key growth market.

Industry Expert Ed Birkin of H2 Gaming Capital predicted an explosion in online, sportsbetting and mobile gaming in Africa, estimated to double from its $1.5bn of sportsbetting gross win in 2020 (30% of which takes place online and 45% of which is on mobile devices). Ed also estimated that in as little as 5 years, given the growth in mobile connectivity across Africa, this figure will almost double to betting gross win of $2.9bn (37% of which will take place online, and 60% coming from mobile devices).

Set against the key statistic that, overall, Africa’s gambling gross win grew at a compound rate of over 8% per year between 2013 and 2019 - almost 4 times that of global gambling market.

Now while these predictions most certainly have been given a strong tail-wind, it has also been interesting to see that land-based casinos and integrated resorts (who for most had been painted as the losers while online gaming grew exponentially), have not been fiddling while Rome burnt.

True, they did suffer horrendous operational losses during the world of the pandemic, but seem to be rebounding at phenomenal rates.

A case in point is Africa’s largest gaming and hospitality operator Tsogo Sun’s recent announcement that revenue has rocketed by 57%. While figures are still far off from pre-covid, it seems that the land-based and integrated resorts industry is set for a growth spurt alongside igaming and may not necessarily be cannabalised by the growth predicted in that sector.

Roy Bannister 2 Africa’s Largest Gaming Operator’s Income Jumps 57% 2 Optimism for Casino Operators as South Africa lifts Covid Restrictions 4 Uncertainty Surrounds Betfred Acquisition of South African Betting Licences 4 Kiron Interactive Crowned Best Virtual Sports Supplier at EGR B2B Awards 2022 6 EXCLUSIVE Feature: African iGaming Roundtable with Experienced Operators & Suppliers 10 Exciting Times Ahead for Evolution in South Africa 12 Sun International Brings the Glamour Back to Casinos with Inaugural Slots Royale Event 16 Business Continuity Management – Are you prepared?

18 TCSJOHNHUXLEY launches Mega Tilt Spin Money Wheel for Online Gaming 22 Mozambique’s Latest Casino Opens in Beira 24 TCSJOHNHUXLEY’s Nicci Smith receives Outstanding Contribution Award at The Casino Awards 2022 26 Trade Minister’s New Lotteries Board Picks to Clean Up Corruption 28 MGR Casino Chairs’ Plans for the African Market 30 Boylesports Sportsbetting Operation Set for South African Launch 32 Ghana’s Lottery Authority to Improve Operations via Close Ties with African Lotteries Association 34 Malawi Gaming Board and National Lotteries Commission calls for Bids: Central Electronic Monitoring System for Gaming 35 African Gaming Regulators & Associations

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GAMING NEWS

Tsogo Sun Gaming’s Income Jumps 57% Tsogo Sun Gaming’s recent preliminary results show its income for the year ended 31 March climbed a massive 57%, jumping to R8,9-billion, with operating profit shooting up to R2,7-billion. This against the backdrop of a strong rebound by Tsogo Sun Hotels, which unbundled from casino and hospitality giant Tsogo Sun Holdings in 2019 prior to the Covid fallout, and has taken the opportunity to rebrand ‘back’ to Southern Sun.

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he group released its latest financial results recently confirming a rebound for the year ended March 31, 2022. However, it is yet to recover to pre-Covid levels. Shareholders will vote on changing the company name from Tsogo Sun Hotels Limited to Southern Sun Limited.

The group’s gaming arm, Tsogo Sun Gaming’s income for the year jumped to R8.9 billion (2021: R5.3 billion) while operating profit shot up to R2.7 billion (2021: R977 million). Profit attributable to equity holders of the company soared to R1.4 billion (2021: R21 million). Furthermore, headline earnings per share grew to 110.2 cents per share (2021: headline loss per share of 3.1 cents per share).

The Board of Directors decided to postpone the decision of the possible declaration of a final dividend in respect of the year ended 31 March 2022, until the Board meeting to be held in August 2022.

Company prospects The 2023 financial year may still be impacted by government’s response to the pandemic. In the aftermath of the pandemic, the July 2021 riots and the recent flooding in KwaZulu-Natal, the return to a new normal will reveal how discretionary spend has been impacted.

Ancillary offerings at the casino precincts have improved steadily since October 2021 with improved contributions being made towards revenue generated, but as with net gaming win, falling short of preCOVID-19 levels.

The LPM division’s strong performance should be bolstered by the rollout of additional machines which is gathering momentum for the first time in two years.

It should be noted that the October 2021 to December 2021 and January 2022 to March 2022

quarterly results were not significantly different.

The effort to further reduce debt to the targeted less than 2.0 times net debt to adjusted EBITDA ratio, will continue.

With potential acquisitions, a new online platform, the potential in-house management of the group’s hotels, an improved hospitality offering at the Gold Reef City precinct, trial solar projects and various other initiatives, 2023 is set to be a busy, but exciting, year. The group’s focus is transitioning away from survival mode to building an improved, sustainable business for the future.

“We thank all affected stakeholders who supported us over the extremely tough past two years and we particularly express our appreciation to our lenders who assisted in placing Tsogo Sun Gaming in a much stronger position today,” the preliminary results announcement stated.

Optimism for Casino Operators as South Africa lifts Covid Restrictions Hampered by limits on the number of patrons visiting casinos, South African operators are optimistic after the country’s total lifting of Covid restrictions. While the country’s casino and integrated resorts operators have shown positive signs of a return to profitability recently after two devastating years of covid shutdowns and limits, the recent unschackling of the industry in the wake of the SA government’s return to rational thinking with this week’s lifting of covid restrictions, signals a return to normal operations. This is welcome news for an industry that relies on footfall at both land-based casinos, as well as the attendant traffic and patrons visiting integrated resorts.

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raham Wood, Sun International Group’s COO for hospitality, has been quoted in the media as welcoming the news. “The restrictions on gatherings in particular have been onerous on the gaming, hospitality, conferencing and eventing industries. The relaxation of the regulations will have a positive effect on tourism and we are hoping for an accelerated recovery in international leisure demand from our global source markets,” he said.

Henri-Basil Hearne, communications manager for Sun International’s Time Square

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Hotel in Tshwane, quoted in the same media report said regular guests were elated. “Some said it was the right thing to do and about time.

People are excited to go back to full capacity, especially at stadiums and shows,” he said.

“There still seems to be some people who will continue to wear masks. It appears guests are happier about the full capacity of events than they are about the masks.”

The scrapping of some Covid-19 regulations, including wearing face masks, will boost growth in the tourism sector, Tourism Minister Lindiwe

Sisulu said on Thursday. On Wednesday, health minister Dr Joe Phaahla gazetted a notice that scrapped compulsory wearing of face masks indoors and in public settings, limits on gatherings and border checks for travellers. “The return to life as we knew it before Covid-19 will go a long way in boosting the tourism sector’s growth as travellers will be able to participate in more activities, including attending big events and gatherings that not only contribute to our country’s appeal but also to our economy,” Sisulu said.

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GAMING NEWS

Uncertainty Surrounds Betfred Acquisition of South African Betting Licences Following a newspaper exposé of Betfred’s planned acquisition of 12 South African sportsbetting licences from the estate of a deceased Gauteng operator, the issue has become mired in uncertainty and controversy, with the Gauteng Gambling Board ultimately tasked as arbiter of the legality of the acquisition.

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his comes in the wake of an article in The Star on April 11 2022 which revealed that Sepels Sportsbet may not be the lawful licence holders of the 12 gambling licences they claim they hold and intend to sell to Betfred as part of a transaction that requires the approval of the Gauteng Gambling Board.

The Star revealed, in its original article, that the 12 gambling licences were issued in the name of the original founder of Sepels Sportsbet, the deceased Cyril Sepel and not to the company itself and that the licences fell in the estate of Cyril Sepel and were unable to be transferred to the company.

Lightcatch Limited, better known as Betfred, which claims to be the biggest independent bookmaker in the world, is seeking the permission of the Gauteng Gambling Board to buy Sepels Sportsbet.

Betfred, mainly based in the UK, has disclosed to the board that they would use their South African operation, Betfred SA, to own 70% of Sepels and that a brand new entity, Leaena (Pty) Ltd would hold the other 30%. The shareholder of Leaena is the powerhouse South African businesswoman Thoko Mokgosi-Mwantembe, who was SA Businesswoman of the Year in 2007 and previously the chief executive of Alcatel SA and Hewlett Packard SA. She is also a

director at Vodacom.

In a general notice to the public on April 5, 2022, the Gauteng Gambling Board announced the intention of Betfred to buy Sepels and invited interested parties to make submissions if they objected to the transaction. The Star obtained a copy of the application that Morne Pieterse, head of Legal and Compliance of Betfred SA submitted to the board.

Pieterse informed the Board he did not want to disclose the sale agreement between Betfred and Sepels because it contained confidential information.

Sepels had been for sale for many years after the death of its founder, Cyril Sepel in 2013. The jewel in the crown of Sepels is the cluster of the 12 gambling licences they claim to own in Gauteng.

Prior to the board announcing the intended transaction and inviting the public to comment and object, The Star was reportedly approached by a whistle-blower who informed the newspaper of the intended transaction and the controversy that surrounds it. “The licences were in Cyril’s name and after his death fell within his deceased estate. Many local companies looked at buying Sepels but couldn’t get around the fact that the licences, worth more than R100 million, were not in the company’s name but in Cyril’s name,” the Star article quotes.

In a follow-up article, The Star also claims it is in possession of the application that Pieterse submitted to the Gauteng Gambling Board to approve the purchase of Sepels Sportsbet and aslo alleges that: “What is omitted from the application is the sale agreement and the purchase consideration which Pieterse contended contained privileged information. The Star has been reliably informed that Betfred has offered to pay Sepels Sportsbet more than R100 000 000.”

The Star article also claims to have spoken to an anonymous member of the Gauteng Gambling Board, who has been quoted as saying: “We [The Gauteng Gambling Board] are accountable persons as defined in section 34 of the Prevention and Combating of Corrupt Activities Act and we have a duty to look into and if necessary, report to the Hawks, conduct we reasonably suspect to have a fraudulent undertone. No transaction will be approved unless we are satisfied that nothing untoward or unlawful occurred,” a board member said.”

In the meantime interested parties have until May 8 2022 engage the Gauteng Gambling Board to object to the transaction.

(Original article, courtesy The Star - Edited for brevity and clarity)

Kiron Interactive Crowned Best Virtual Sports Supplier at EGR B2B Awards 2022 Back-to-back wins in prestigious industry ceremony reaffirm Kiron as the leading virtuals provider

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iron Interactive has defended its EGR B2B Awards Best Virtual Sports Supplier crown by taking the honours once more in 2022’s ceremony.

The high-profile event, held annually to celebrate the brightest and best in betting and gaming, saw another gathering of industry luminaries at The Brewery, London, and was the scene of Kiron’s second success in as many years.

Shortlisted alongside a range of distinguished industry names, Kiron’s wins are accredited to its tremendous growth driven by its suite of premier products, commitment to ongoing innovation and ability to deliver an unparalleled customer experience.

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Its 51-strong portfolio of virtual games places it in a prominent position in its field that has been bolstered by the recent release of the new instant-win golf title Up ‘n Down, which will soon be followed by further exciting instant win titles in the football-themed iGoal and new cricket games Final Over and Super Over.

Delivering this content library to over 60 countries with further new market entries on the horizon, Kiron’s commercial trajectory is set to continue unabated.

Steven Spartinos, co-CEO of Kiron, said: “To win any award is always fantastic but to earn our second EGR B2B in as many years is an incredible achievement, one which I must attribute to every single team member

across our entire company.

“The skills, hard work and tenacity of our whole team have put us where we are today and this win shows that we’ve got what it takes to be able to compound that performance year on year.

“I couldn’t be prouder of what we’ve achieved and I look forward to continuing our work to take us to even greater heights.”

To find out more about Kiron’s award-winning customer service and leading product portfolio, get in touch via: LetsConnect@kironinteractive.com or click here: Request a Demo | Kiron Interactive

EXCLUSIVE FEATURE

Gaming for Africa Exclusive African iGaming Roundtable In this exclusive Gaming for Africa roundtable feature, we chat to a number of key suppliers that have extensive experience and expertise in iGaming on a continent that provides enormous potential for expansion, providing you have the necessary local knowledge and guidance.

Is Africa really being given the consideration it should by operators and suppliers looking to expand their geographical reach?

Cyril Casanova, CEO & Cofounder of Honoré Gaming I would say not, but this means that many operators are missing a trick. Generally, the African market offers huge potential but especially in East Africa where solid regulatory frameworks are starting to come into force. These markets are less competitive than the likes of Kenya and Nigeria, so the cost of entry is much lower as operators do not have to dig deep into their pockets to take on the established power players in each. Instead, they can invest in improving and localising their product, finessing the player experience, and driving brand awareness among bettors. Of course, the US market is a big distraction for a lot of operators right now, but Africa still offers significant potential and those that are not looking at getting in on the action now will find it much more difficult to gain traction once the market starts to mature and the first-mover advantage has all but gone.

Simon Noble, Head of Sportsbook at Champion Sports I think it is being considered by operators and suppliers, but for many, it is not quite as stable from a regulatory perspective as they would like it to be for them to commit significant investment.

This is certainly the case for the larger publicly traded operators who are perhaps not yet fully comfortable with the present balance between risk and reward. A small number have been willing to test the waters while others are taking a wait

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and see approach. Things can change quickly in Africa; you just have to look at what happened in Kenya with the market being open and regulated only for a 20% turnover tax to be brought into force to see why this is the approach being taken by many. From our experience, those that are keen to enter the African market need to do their due diligence when it comes to finding the right access partner and platform provider as this is key to navigating local regulations, constraints, and opportunities.

Reece Calderbank, Business Development Manager Africa, FSB I would say that Africa has dropped off the radar in the last few years when you consider the global focus which has been very much on North America with a desire among operators and suppliers to join the “gold rush”. Africa may have lost some of its cache as a result, but I think operators and suppliers would be foolish to ignore it.

Technological infrastructure across the region is developing and smartphone penetration is on the rise. In addition to this digital evolution, there is huge organic interest in sport and sports betting with football the biggest in the region. This makes it fertile ground for European operators so long as they combine their experience with a highly localised product and offering.

FSB is committed to Africa. We see it as a processive region when it comes to technology and sports betting and where there is ample opportunity for us and our operator partners to make a difference and meet player demand.

Andrei Beu, Commercial Director at Gamingtec The African continent is slowly becoming a popular destination for betting and gaming operators, a trend which has become more visible over the past few years. Africa is the second-largest and second-

most populated continent in the world, which naturally presents an opportunity for our industry.

In my opinion, there is a lot more to these markets than meets the eye and the focus is not yet there. We can see of course a couple of providers already present in the region while others are still prospecting, but what we can be certain of is that Africa will be on a lot of the big players’ radar very soon. Gamingtec is there and we aim to grow consistently together with our local or remote partners in the following months.

Victor Pronk, CCO at Incentive Games The interest we have seen from and in the African market has been significant over the past 12 months. Any operator looking to expand its geographical reach is considering both Africa and Latin America as the potential across these regions is rivalled only by North America.

Although player lifetime value sits at the lower end of the scale in Africa, punter preferences for large football accumulators allow for healthy margins. The use of mobile wallets as the payment method of choice facilitates the smooth and seamless onboarding of players with the volume of mobile payments increasing year on year.

Take Kenya, for example. The country recorded its highest number of mobile transactions in 2021, up almost 20% from the previous year. M-Pesa is by far the most popular mobile wallet with more than 50 million active monthly users. This rapid adoption is being fuelled by younger consumer and player demographics in Africa where the median age is just under 20 years old.

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Gaming for Africa / African iGaming Roundtable Continued from Page 6 Amid such market conditions, it is no surprise that Africa is a market of interest for the majority of operators – if it is not, then it really should be.

David Natroshvili, Managing Partner at Spribe Africa is on most operator and supplier radars, but many are taking a cautious approach to the market. This is mostly due to some of the unique challenges it presents, from political and economic instability to limited technological infrastructure and an entirely different banking system driven by mobile payments. But where there are challenges there are also opportunities, and a growing number of operators and suppliers are looking to get in on the action. For those that can overcome these challenges, they can gain access to a large population that is probetting and keen to enjoy new and exciting online gambling experiences.

Which African markets present the greatest potential and why? Where are the biggest opportunities for those pursuing a regulated markets only strategy?

Cyril Casanova, CEO & Cofounder of Honoré Gaming Rwanda is a great example of an African market that is ideal for operators pursuing a regulated jurisdictions approach.

The authorities have done a cracking job of creating a regulatory framework with high standards while still ensuring the market is viable for operators and suppliers. Other countries to watch include Zimbabwe and Burundi. Generally, the African market is delivering rapid growth – while online gambling CAGR is 9% across the industry, it is closer to 20% in Africa due to the growing population and the skew towards a much younger demographic and population.

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Simon Noble, Head of Sportsbook at Champion Sports There is a bit of a split here between those markets where State regulators have forged ahead with regulation and those that have yet to, but both appear to be generating operator interest. The likes of Uganda and Nigeria have pushed ahead with regulations and have licensing structures in place which is great to see and provides some operators with the confidence and stability they are seeking. These countries in particular seem to be taking their land-based gaming industry online, and that provides plenty of potential for operators and suppliers with perhaps a slightly greater appetite for risk.

That being said, we are seeing growing interest in North Africa too. These are fairly affluent regions with a strong appetite for horse racing and football. Of course, unregulated markets often tip the balance between risk and reward much more towards the former.

Reece Calderbank, Business Development Manager Africa, FSB South Africa has the potential to be big. It offers a unique blend of elements of a traditional African betting market with elements from Western Europe.

Compared to other markets, it is more economically developed and with plenty of scope for continued growth. It is also politically stable which cannot be said of all African markets. South Africa also has a longstanding sporting heritage; football and horseracing are hugely popular which once again plays into the hands of European operators experienced in trading these sports. Then there is Nigeria, a country that offers economic stability and growth. The sports betting market is open and regulated and is flourishing right now driven in part by a VIP audience that might not be found in other African jurisdictions. In fact, Nigeria is a fairly advanced market when compared to the rest of Africa – it has a thriving technology hub in Lagos – and that is what makes it something of a cornerstone market for operators making a play in the region.

Andrei Beu, Commercial Director at Gamingtec When talking about the rapidly expanding African market, it makes sense to concentrate on some regions that have already proved to be trendsetters.

This includes the sub-Saharan regions and even more specifically South Africa, Nigeria and Kenya which are the largest gaming markets in the region with players having spent roughly $420m on mobile games according to PocketGamer’s overview for 2021.

However, many other markets are already or are soon to be regulated like Ghana or the Democratic Republic of Congo and possibly Tunisia if we go up north. These are foreseeable opportunities for operators and providers alike.

Victor Pronk, CCO at Incentive Games There are plenty of opportunities on the table for operators taking a regulated markets approach. I truly believe that Ethiopia’s evolution as a wagering nation will change the way the world looks at mobile money because of the expected liberalisation of the mobile money market this year. Ethiopia has the potential to be double the size of Kenya.

Then there is South Africa and in particular changes in Mpumalanga’s fixed-odds regulations that will allow operators to launch new games into the market. Morocco is set to reassess its national agreements on its monopolies for lottery and other gaming types – a move away from this model could potentially open up a sizeable market.

Kenya is something of a double edge sword.

While the market is open and regulated, a recent tax change to 20% on stakes combined with 20% withholdings on winnings has caught some operators off guard. Ultimately, this will lead to consolidation and give large, tier-one operators the upper hand in what could be one of the biggest markets in the region.

Then there is Angola, something of a quiet giant with its high GDP and improving mobile network coverage. There is no regulatory framework in place yet, but progress will undoubtedly be made in the coming months and years.

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EXCLUSIVE FEATURE

Continued from Page 8 David Natroshvili, Managing Partner at Spribe There are a growing number of African markets that are either regulated or regulating for those pursuing a licensed markets only approach. Of course, there are also plenty of grey markets for operators that are not so concerned about licenses to target. Our games are live with betting brands in a wide range of African countries including South Africa, Nigeria, Ghana, Zambia and Kenya with additional market launches due over the coming months. In terms of the biggest opportunities, ultimately that comes down to operators and suppliers being able to work within the limitations found in most countries across the region (high data costs, the prevalence of legacy devices, etc) and still deliver a compelling player experience.

Localisation is absolutely key to this.

What do operators and suppliers need to do in order to leverage the potential that Africa provides? What unique challenges will they face?

Cyril Casanova, CEO & Cofounder of Honoré Gaming The biggest mistake would be to take the approach used in Europe and deploy it in Africa. Simply put, this approach just does not work. Take Nigeria, for example. We have seen several European power players stride into the market only for them to struggle to engage players. Localisation and respecting the culture is an absolute must in any African market.

From a technical perspective, platforms need to be super lightweight to overcome the high data costs that consumers face. They need to be incredibly intuitive on mobile, and a wide range of local, mobile payment options must be available for depositing and withdrawing. This absolutely does not guarantee success, but if these fundamentals are not in place, then it does pretty much guarantee failure.

Ultimately, a comprehensive understanding

of the local market is key and the best way of obtaining this understanding is through thorough due diligence and joining forces with partners that have boots on the ground and know the market inside out.

Simon Noble, Head of Sportsbook at Champion Sports Local market and regulatory knowledge is absolutely key. They also need to find the right partners that can give them the tools they will need to succeed. This is certainly the case when it comes to promotional tools and being able to drive awareness around players winning as this is a major acquisition opportunity for operators entering the market for the first time. Players play at brands where they know other players are winning. Localisation is also critical, so operators need to be given the flexibility to fine-tune their proposition for each market they target.

Payments are another challenge they will need to overcome. Operators must understand which methods players expect to be able to use to deposit and withdraw in each African market and then ensure they offer them. Just because credit card payments work in other emerging markets does not necessarily mean that they will be more popular than Flutterwave or Pesapal in specific markets.

Reece Calderbank, Business Development Manager Africa, FSB They absolutely must offer a localised product and experience to bettors.

The African market has a very different shape to Europe and a country-by-country approach needs to be taken. What works in South Africa does not work in Nigeria. Generally, scale is a key consideration as Africa is a market of quantity over quality. There are thousands of players betting at small stakes so operators must use a sportsbook platform that can scale and handle high bet volumes. On that note though, the average African punter is becoming ever more sophisticated

and thus operators need to partner with platforms that have a robust risk management module and experience in the market. Moving on, payments present a multitude of challenges for operators to overcome, including integrating and offering non-traditional banking options.

Mobile payments are an absolute must, so too is offering local payment options in each market. M-Pesa might be popular in one country, but that is not to say it will be the payment method of choice in another.

Due to the cost of mobile data, operators must ensure their books are light and do not devour bandwidth. This means going back to basics with the UX and ensuring that players can easily and quickly place bets from their smartphones, which more often than not will be dated models with less computing firepower. When you look at the platforms currently being used by some African operators it is clear that legacy tech still dominates the market. To succeed now and in the longterm, operators will need to use a single view platform and modern tech solutions if they are to bring something to the table in Africa that delivers a superior experience to players.

Andrei Beu, Commercial Director at Gamingtec Mobile gambling in Africa has already taken a large share of the market and it continues to put its mark on the region. The tendency is expected to grow as phones and cheap broadband internet become more accessible to the wider public.

However, this trend goes against a certain lack of access to new technologies, at least compared to the very well established markets like Europe and the US. Specific “low consumption” browsers like Opera Mini are still widely used, as too are Android mobile phones using Edge, 2G and 3G networks. This means the speed is much slower when compared to European customers.

Operators need to account for this if they still want to deliver a good user experience and improve engagement, which means providers also need to be aligned to the market requirements.

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GAMING NEWS

Exciting Times Ahead for Evolution in South Africa Evolution Group is a leading B2B provider of live dealer fixed odds and online instant games (slots) products, and the company is synonymous with the very best solutions and the widest choice in the online gaming world. There are currently two Evolution brands active in South Africa: Evolution and Ezugi, with NetEnt and Red Tiger soon to go live. Evolution acquired Ezugi in 2018, and NetEnt and Red Tiger in 2020, creating one of the industry’s largest portfolios of leading live dealer fixed odds games, RNG table games, and instant games.

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volution Group secured its National Manufacturer license from the Western Cape Gambling and Racing Board (WCGRB) in December 2019. Evolution now partners with leading online operators licenced in South Africa to include the full suite of Evolution and Ezugi live dealer fixed odds games via a

“

Africa is a very exciting market for us where we have grown substantially over the years, and we see great growth potential for the future.”

seamless API integration. Operators in South Africa have access to a world-class portfolio of First Person games, classic live dealer fixed odds games (Roulette, Baccarat, and Blackjack), and live game shows, including popular titles such as Crazy Time, Lightning Roulette, Deal or No Deal Live, and Dream Catcher. Evolution’s game shows redefined live dealer fixed odds games, combining the very best of traditional games with layers of innovative, engaging gameplay.

Ezugi adds further value by offering both live dealer fixed odds games, for example Roulette, Blackjack and Baccarat, and popular retail games such as Bet on Numbers and Golden Balls.

Evolution is a leading provider in the online market in South Africa, and our ambition is to gain more of both online and retail market share in South Africa, working to increase the number of customers, both B2B and B2C. When it comes to retail, we are currently growing our market share. While retail growth is somewhat slow, there are plans to increase the rate of growth across this vertical, with the aim to increase the games footprint to 100% of the market share by the end of 2022.

Africa is a very exciting market for us where

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we have grown substantially over the years, and we see great growth potential for the future.

In order to accomplish our ambitious targets we’re growing our organization in Africa. We’re recruiting more staff both locally as well as in key African countries, e.g. Nigeria. Local expertise and presence is important for us and

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our experienced teams have great knowledge of regulation and contacts in the local market.

Looking forward, we are eagerly awaiting the roll out of our instant game portfolio. It is anticipated that operators who are licensed through the Mpumalanga Economic Regulator will be going live with Evolution Group slots within the next few months, with those operators licensed via the Western Cape Gambling and Racing Board following suit. We’re excited about giving players the chance to play classic, engaging instant games such as Starburst, Gonzo’s Quest, and Piggy Riches Megaways™. We will continue to expand our portfolio with new games that will be launched in accordance with our 2022 roadmap, for example XXXtreme Lightning Roulette from Evolution and Ultimate Sic Bo from Ezugi; both are engaging variations of the original game where you can win extreme multiplied payouts. We are also looking forward to growing our presence in South Africa, building on our existing treasured partnerships (and forging new ones) for shared success in the industry.

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Evolution is licensed and regulated by the Malta Gaming Authority under license MGA/B2B/187/2010.

Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

EVENTS

Sun International Brings the Glamour Back to Casinos with Inaugural Slots Royale Event Sun International is bringing back the glitz and glamour to casino gaming, in its mission to become “the home of tournaments” and its most recent Slots Royale finale held this past weekend at Sun Time Square Casino attests to that.

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urguably the biggest Slots event in SA, the event gave away in excess of R8-million over the course of the countrywide regional finals, culminating in a grand finale prize pot of R2,5-million.

After three thrilling months, and during an exciting finale event worthy of a television game show, one lucky winner beat 1 200 players to bag R1-million in cash and the inaugural Sun International Slots Royale title.

Tefo Lefalatsa took home a sparkling trophy in the Slots Royale tournament finale, held at Time Square Casino in Pretoria. Lefalatsa was the top placed player from Windmill Casino in Bloemfontein, and had already won R100 000 on his way to the final event. “I’ve been praying ever since this tournament started and my wife was encouraging me to fight hard in the finals, and we have made it – as a team,” Lefalatsa said.

Pictured from l-r: Graham Wood, Sun International’s Chief Operating Officer: Hospitality alongside the Slots Royale winner, Tefo Lefalatsa; Ruben Gooranah, General Manager, Time Square, with promoters.

The Time Square team that put on a phenomenally successful event.

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“Slots make up the bulk of our casino business, which is why Sun International came up with Slots Royale to reward our Most Valued Guests,” said Graham Wood, Sun International’s Chief Operations Officer: Hospitality. “The excitement and vibe were even better than our tables tournaments.” The electrifying atmosphere in the hotel’s Royal Diamond Room was elevated by glamorous performances by live musicians, dancers,

The Slots Royale winner celebrates.

EVENTS

complete with fireworks.

“We are one of the most modern casinos in South Africa, and when we throw a party, we throw it properly,” said Ruben Gooranah, General Manager at Time Square. “We certainly rolled out the red carpet for the finalists who had an evening to remember.”

Other players shared in the spoils of a further R5.7-million in cash and rewards over the course of the six-week tournament, which was held at 11 participating Sun International casinos around the country.

gfamagazine.com / Gaming for Africa /

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EXCLUSIVE FEATURE

Gaming for Africa / African iGaming Roundtable Continued from Page 9 In addition, there is a question around specific regulations, market by market. In Nigeria, non-skilled card games, roulette and dice games are illegal but slot machines are regulated and only allowed for licensed operators. South Africa bans online gaming through remote servers, etc so a one size fits all approach simply doesn’t work here.

Victor Pronk, CCO at Incentive Games Mobile data and specifically the cost of mobile data is one of the greatest challenges that operators will have to overcome.

There are currently three African countries in the top five countries around the world when it comes to high data costs – Malawi, a country with a population of 19 million people, being one of them. This means that operators and indeed suppliers must deliver low data products and solutions to minimise the cost for players. It is also worth noting that many African countries are still retail dominated and only permit sports betting and not casino games. This is partly why virtual sports are so popular across Africa and in these retail outlets.

David Natroshvili, Managing Partner at Spribe In addition to some of the challenges I mentioned above, a key hurdle that we are working to clear is that our Amazon servers are based in Europe and not Africa. This increases the “ping” time for our games which ultimately impacts the player experience. The market creates a huge demand to have servers there.

This is something where we’ve put a lot of effort and resources into resolving. Currently we are moving to the Edge AWS in Capetown.

How can and are these challenges being overcome?

Cyril Casanova, CEO & Cofounder of Honoré Gaming The only way is to use a platform that has been designed specifically for the unique challenges and quirks not only of the wider

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African market but for each country within it.

This needs to be combined with local knowledge and experience. I think this is why some operators are cautious about Africa, especially when you consider that some tier-one operators have had their fingers burned in the past.

But this is a region with tremendous potential that can be unlocked with the right technology and by taking the right approach.

Simon Noble, Head of Sportsbook at Champion Sports As touched on previously, ultimately it comes down to carrying out due diligence on each market and finding the right access and platform partners. Local knowledge is absolutely key here, and so too is localisation. Without both, operators will find it incredibly difficult to meet player expectations, let alone exceed them.

Reece Calderbank, Business Development Manager Africa, FSB Operators need to respect the market and listen to and understand what players want. This really requires boots on the ground in each country that an operator is going to target. Those that think they can plug and play their European product into Africa are mistaken and we have already seen some big names learn this lesson the hard way.

That is why partnerships are proving to be key across the region, with the operators enjoying early success often being the ones that have solid local partnerships or that are working with platform and tech providers that are experienced in the market.

Andrei Beu, Commercial Director at Gamingtec Some of the challenges are being overcome by those operators/providers who understand them in the first place. There is nevertheless a battle between progress and sticking to the old ways,

technologically speaking, for many of the providers, hence a somewhat limited offering to African operators.

While operators need to be licensed in most of these markets, providers are not required to obtain any kind of B2B license or certificate for the time being, yet the platform/services they supply need to follow the technical compliance guidelines which may be very different from one region to the other inside the continent. These obstacles rise all sorts of questions internally and they are not easy to handle for everyone.

Victor Pronk, CCO at Incentive Games A low data interface is a must, as too is offering sports jackpot games and text-based virtual titles. Our text-based virtuals have performed incredibly well for our partners – they replace fully animated virtual games, run seamlessly on mobile and as a result are driving revenues.

That is also why it is vital to identify and work with partners that fully understand the market and how to provide experiences that not only meet but exceed player expectations.

David Natroshvili, Managing Partner at Spribe The technical challenges that operators face, and in particular the high cost of data and the prevalence of legacy mobile devices, means that sportsbooks and casinos must be lightweight.

This ensures they do not consume large amounts of data, and that bets can be placed and games played from older devices.

Our games are super lightweight and can run on any device without the performance dropping. This means that operators can launch them to players and deliver the same engaging and entertaining experience provided in more technologically advanced markets.

Continued on Page 19

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REGULATORY & COMPLIANCE

Business Continuity Management – Are you prepared?

by GRIPP Advisory’s Dean Naidu, Manager: Risk and Business Continuity Management. Dean holds Certifications in Business Continuity, B. Commerce, Post Graduate Diploma in Business Management

“It’s not a matter of if a disaster strikes, but how well you are prepared and ready to give assurance to your stakeholders that you are in control when it does.”

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usiness disruptions are occurring at a pace never seen before. Organisations of all sizes are experiencing disruption from a variety of forces - disruptions are often highly significant, yet unforeseen and ill prepared for. This has recently been emphasised by COVID-19, the recent looting that cost organisations in excess of R20 billion in damage and affected more than 40 000 business in Gauteng and KwaZulu Natal as well as Russia’s invasion of the Ukraine that has Figure 1 - Objective of BCM a worldwide impact. This is just the tip of the iceberg when it comes to business disruption. organisations to respond and react to unforeseen Other events that are prevalent include but are not limited incidents in a more effective and efficient manner. to Cyber incidents, business interruption and critical In addition to reducing the impact an organisation infrastructure blackouts. This is according to the Allianz may be faced with, BCM may assist with refining Risk Barometer 2022¹. In a nutshell, risk of business business processes and enhance their operational interruption can be physical, virtual, reputational, and procedures to overcome any potential shortcomings always financial and this is where Business Continuity and understand how vulnerable and prepared their Management (BCM) can come into effect. organisation is to business disruption.

What is Business Continuity Management (BCM) Business Continuity Management (BCM) is a proactive, forward-thinking approach which entails organisations having plans and procedures in place to deal with difficult situations, so an organisation can continue to function with as little disruption as possible.

Objective of BCM As we can see from Figure 1, one of the main objectives of a Business Continuity Management (BCM) programme is to limit the potential impact an organisation may be exposed to as well as to reduce the time taken to recover from unforeseen incidents / disasters. The forwardthinking approach will assist and enable 1. https://www.agcs.allianz.com/content/ dam/onemarketing/agcs/agcs/reports/ Allianz-Risk-Barometer-2022.pdf

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Consequences of Business Disruption According to the Business Continuity Institute (BCI) horizon scan report, over the past 12 months, the main impacts of business disruption resulted in the following: To put things into context, an indicator of the financial impact associated to a negative impact on staff morale / mental health, The World Health Organization² reports that the global economy loses $1 trillion (around R15 trillion) every year in decreased productivity due to mental health issues.

So how do we implement BCM? At a high-level, when designing and implementing a BCM programme, an organisation will need to analyse its operations. Understanding key processes, activities and outputs is essential to understand the exposure your organisation may be faced with. As per best practice, key components include: • Policy and Programme Management (Governance) – A top management function whereby roles and responsibilities are defined. One of the critical drivers for sound BCM and resilience are that it should be taken up multi-disciplinary, and it should be positioned strategically within an organisation. Setting the tone at the top, whilst active top management involvement allows for better integration and effectiveness of a BCM programme.

• Business Impact analysis and Risk Assessment – Identification and classification of critical processes, activities, and outputs to be recovered. The stage whereby business disruption impact is qualified and quantified.

• BCM Strategy – Recovery solutions that have been assessed based on time taken to implement, cost and feasibility that an organisation will action in the event of a business disruption.

• Business continuity plan implementation – The phase whereby business continuity plans (BCPs) are developed. These plans will highlight the procedures to be followed during a major, unanticipated, and disruptive event.

Continued on Page 26

2. World Health Organization [undated].

Mental health in the workplace. WHO [online].

Available at: https://www.who.int/teams/ mental-health-and-substance-use/promotionprevention/mental-health-in-the-workplace (accessed 15 March 2022)

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EXCLUSIVE FEATURE

Gaming for Africa / African iGaming Roundtable Continued from Page 14

What does it take to deliver a truly exceptional player experience in Africa? How important is localisation in achieving this?

Cyril Casanova, CEO & Cofounder of Honoré Gaming I have touched on it above, but ultimately operators need to offer a mobile-first product that has been designed to deliver a smooth and seamless player experience despite the data challenges faced in most countries. This often means a stripped back, simple user interface. This should be combined with high levels of localisation across all areas of the book, from language to sports and odds. Mobile payments is key, as too is a knowledge of and respect for the culture and player preferences in each country.

Those that can offer this will put themselves in the driving seat to succeed in what is an incredibly exciting market.

Simon Noble, Head of Sportsbook at Champion Sports I think the front-end experience is crucially important and understanding what UX and interface players in the region like to engage with.

SportPesa initially led the way in the region, but the design and layout of its sportsbook is very different to that of operators in Europe. While overseas UI/UX designers may be surprised at the frequent need for horizontal scrolling inherent in many operator’s homepage designs, ultimately it is what players in Africa have become accustomed to. It’s also probably worth noting that data can be expensive in certain parts of Africa, so it is important to keep the design as simple and light as possible.

Reece Calderbank, Business Development Manager Africa, FSB Localisation is the bedrock of any successful operator product. What’s more,

given the dominance of retail in Africa, a seamless omnichannel experience is also a must. Ultimately, operators need to deliver a player experience that is authentic to the region if they are to engage players and unlock the full potential the market has to offer.

to deposit and withdraw in Nigeria will be different to Kenya. As mentioned above, local partners are also key, and we are seeing some operators enjoy success by joining forces with affiliates to drive awareness of their brands among players.

Andrei Beu, Commercial Director at Gamingtec Africa has a very unique and beautiful culture, which for some regions is similar, yet it may be completely different between north to south, for example. Localization is important for three main reasons: Culturalization - this entails changing the games’ content to ascertain zero cultural disruption among users from different markets.

Internationalization – this is typically the process of ensuring the games are seamlessly localized for the global market. It covers creating an iGaming architecture that accommodates different languages while removing codes inconsistent with the local market Differentiation – this plays a proactive role in embracing diversity by incorporating regional and cultural trends into the iGaming experience. The aim is to engage the local market in a unique and immersive manner.

Having said that, Africa is not so different in terms of assuring a great UI/UX to other markets.

The right content, the proper message and the relevant delivery channels can help operators achieve the engagement they are looking for.

So for us, the provider, it’s equally important to follow the players’ preferences and provide a topquality product suite.

David Natroshvili, Managing Partner at Spribe I think it comes down to offering players something new and exciting.

Take our crash game, Aviator, as an example. It is a new kind of social, multi-player casino game that features an increasing curve that can crash at any time. When the game round starts, a plane takes off and the multiplier grows.

Players must cash out before the plane flies away.

If they do, they win. If they don’t and the plane flies away, they forfeit any accumulated winnings and their original bet. Unlike most other gambling and casino games, this puts players in control of the outcome, and this has made it tremendously popular with all player types in Africa and beyond.

Victor Pronk, CCO at Incentive Games It is important to offer odds and markets across the sports that are most popular in the region. In our experience this is football and in particular the English Premier League. This actually hands the advantage to European operators experienced in running books across football and the EPL. Localisation is a must, especially when it comes to languages and payment methods - the way players want

Anything else to add?

Simon Noble, Head of Sportsbook at Champion Sports Despite the challenges the African market presents, those involved with it are incredibly passionate and their passion is quite infectious. They are true believers in the potential it offers and even though it might not quite be there yet in terms of being a key focus for some of the bigger international players, local operators really do believe it will be one day. Of course, those that can get in early and with the right partners will be in the driving seat to leverage the opportunities on the table.

This exclusive Gaming for Africa feature was made possible with the kind consideration of Gameon - www.gameon.im gfamagazine.com / Gaming for Africa /

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GAMING NEWS CEO Asanga Warusavitharna completes the first transaction at the cash desk.

Mozambique’s Latest Casino Opens in Beira Casino Marina has opened its second casino operation in Beira, Mozambique to much fanfare. The slots-only casino was officially opened by Casino Marina and Rank Entertainment Holdings CEO Asanga Warusavitharna who flew in from Sri Lanka especially for the occasion.

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asino Marina Beira officially opened on Saturday 19 March, and the event was attended by senior members of the Mozambique Gaming Board and other invited guests. The operation is situated at the Hotel Mozambique in the Baixa district of Beira City.

“It is the second Casino Marina operation in the city of Beira with the main casino being based at the Golden Peacock Resort Hotel. It is our first slots only operation. This is also the 4th Casino Marina operation to open in Mozambique

making the group the largest casino operator in the country. We also have two new casino projects planned for Mozambique and three more planned for the African continent in Ivory Coast, Congo and Togo,” said Leon Benade, GM for Casino Marina Beira.

The operation is split over two floors with the bar, restaurant and reception area downstairs and the main and VIP slots areas as well as cash desk being on the second floor. The gaming floor offers over 40 machines plus an electronic roulette.

From left to right, Kamal Athapattu (Casino Manager), Leon Benade (General Manager) and Heshan Gunarathna (Regional Slots Manager ).

CEO Asanga Warusavitharna is the first person to walk through the doors of the new operation.

The slots floor showing machines and the electronic roulette.

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GAMING NEWS

TCSJOHNHUXLEY’s Nicci Smith receives Outstanding Contribution Award at The Casino Awards 2022 TCSJOHNHUXLEY, the leading manufacturer and supplier of world-renowned live gaming products and services, is delighted to announce that Nicci Smith, TCSJOHNHUXLEY’s Manager Director UK / Europe, has been awarded the Outstanding Contribution Award at The Casino Awards 2022.

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he Casino Awards is designed to celebrate excellence and innovation across the casino industry. The grand awards ceremony took place on April 12, 2022 at The Tower Hotel in London.

Nicci has been with the company since 2003 and brings extensive knowledge and experience gained from both the operator and supplier sides of the industry. Nicci was born and raised in Johannesburg and relocated to the UK when the opportunity arose within the company to

take over as Manager Director for UK / Europe, where she now heads up the operation covering manufacturing, sales and service support.

Nicci Smith, TCSJOHNHUXLEY’s Manager Director Europe comments, “It is a great honour to be acknowledged for the Outstanding Contribution Award. I am extremely proud to be recognised amongst my peers, in a role I am passionate about, and in an industry that continues to evolve even through challenging times.”

Playson makes Africa play with Kiron Interactive Content Distribution Agreement Partnership sees slot specialist’s content available to continent’s biggest regulated operators

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layson, the fast-growing digital entertainment supplier, has significantly extended its reach across Africa after securing a distribution partnership with awardwinning virtual games provider, Kiron Interactive.

As part of this new agreement, Playson’s comprehensive portfolio of immersive slot games will be resold to the continent’s regulated operators via Kiron.

Kiron holds a commanding position in Africa, with long-term partnerships already in place with some of the territory’s largest operators.

With a presence in more than 30 countries on the African continent, Kiron will assist Playson to exponentially broaden the reach of its games across Africa and beyond.

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The partnership provides ample opportunities for more players to enjoy the Playson experience, with top-performing titles including Lion Gems: Hold and Win, Wolf Power Megaways™ and Solar Queen to be made available to operators through Kiron.

Blanka Homor, Sales Director at Playson, said: “We have identified Africa as an important area of growth for Playson, with our diverse range of games suitable in attracting a wide demographic of player, leading to the potential of improved engagement for local operators.

“Partnering with Kiron is major step forward in our ambitions to penetrate the continent. The company has a strong reputation within this region, while its impressive operator network will

offer significant opportunities to deliver our games to more players.”

Steven Spartinos, Co-CEO at Kiron added: “While, traditionally, casino and slot games have not formed part of our core business, our market position, strength and innate knowledge of African territories have presented an opportunity for us to evolve our offering.

“This partnership with Playson provides an excellent opportunity for us to expand our product and service portfolio and we look forward to a strong and prosperous relationship.”

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GAMING NEWS

Trade Minister’s New Lotteries Board Picks to Clean Up Corruption Rushing to clean up the corruption-plagued National Lotteries Board, South African Trade Minister falls foul of accusers stating he has not followed regulations to fast track his own lottery operator.

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n an effort aimed at cleaning up the controversy-plagued National Lotteries Board, Minister of Trade and Industry Ebrahim Patel has fallen foul of One South Africa Movement leader, Muse Maimane, who has accused the Minister of “unilaterally” appointed the new board so that it would fast-track the new lottery licence to his preferred bidder, as well as channel funds to the next ANC elective conference.

In March, a week before the then-current Board’s term expired, the Minister instated four new appointees to the National Lotteries Commission’s board, including Willie Hofmeyr, the former corruption-busting head of the Asset Forfeiture Unit. All four new board members were appointed from 22 March 2022 until 31 March 2023. The calibre and experience of the new board members sends a strong signal that Patel is determined to end the corruption that has plagued the NLC. The other appointees are Dr Cassius Lubisi, who retired as Secretary of Cabinet in 2020; Precious Mvulane, an accountant, auditor and businesswoman; and Beryl Ferguson, a businesswoman and South African National Biodiversity Institute board deputy chairperson and a former Cope Member of Parliament.

Ferguson last year unsuccessfully applied for the NLC board chairperson position.

Prior to the new appointments being made, the then-current board was longer quorate following the resignation last year of William Huma after he was confronted with evidence of

his alleged corruption, uncovered by the Special Investigating Unit (SIU), and the recent death of Muthuhadini Madzivhandila.

The new appointments were challenged in court by the previous board who sought an urgent order to force Patel to appoint board members or extend the term of the current board. The matter was due to be heard on 24 March but the NLC withdrew the matter from the roll after confirmation of the appointments.

NLC Commissioner Thabang Mampane had argued in her affidavit to the court that Patel’s failure to appoint a new board would have serious consequences as it would impact severely on the commission’s ability to operate and to disperse funds.

Now, in the latest challenge to the new Board, Muse Maimane claims that, when Patel appointed former director-general in the presidency Dr Cassius Lubisi and former head of the Asset Forfeiture Unit Willie Hofmeyer and others to the board, he did not follow the Lotteries Act, which specifies that “the minister (must) publish and call for nominations“.

It is alleged by Maimane that Patel personally called the new members and offered them a seat on the board without advertising, interviewing and shortlisting anyone, as prescribed by the Lotteries Act. But Maimane said this board appointment had to be stopped at all costs, as it marked the start of a new wave of state capture.

“It is our informed view that the process of the appointment of this board must be challenged, given the urgency of the multibillion-rand licence renewal next year.

“Maybe it is a coincidence that these appointments and the licence renewal coincide with the forthcoming ANC elective conference.

We all know what happened during the CR17 campaign, when President Cyril Ramaphosa was elected as the leader of the ANC,” Maimane said in newspaper reports.

The new board has been appointed for 12 months. The current lottery licence holder, Ithuba, has alleged in court documents that Patel is trying to frustrate them and force them out in favour of his preferred bidder, one of the funders of the CR17 campaign.

Minister Patel’s spokesperson, Bongani Lukhele, has said: “The minister is satisfied that the appointment of these members is in full compliance with the requirements of the Lotteries Act, and that the composition of the board satisfies the statutory prescripts,“ Lukhele said.However, he failed to indicate when the department published the advertisement for the appointment of the new board members and how many people applied and were interviewed and shortlisted for such positions. “The members are all competent and highly experienced individuals of proven integrity who collectively and individually have the skills and knowledge to perform the board’s functions,” Lukhele added.

Business Continuity Management – Are you prepared?

Continued from Page 16 • Testing and exercising – Validating contents of business continuity plans. A critical component to ensure that the effectiveness of business continuity plans have been tested and that these plans are fit for purpose and will add value in times of crisis.

• Training and awareness – From strategic to

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operational level, training and awareness of an originations BCM programme should be performed.

Understanding of expectations should be clearly articulated to the intended audience.

In summary, a business continuity programme allows an organisation to take a proactive approach in identifying known and unknown variables. The successful application of business continuity increases an organisation’s

resilience which, in turn, contributes to higher corporate performance. Resilience is widely defined as the ability of an organisation to absorb, respond to, and recover from disruptions. Business continuity uniquely provides the framework to understand how value is created and maintained within an organisation and establishes a direct relationship to dependencies or vulnerabilities inherent in the delivery of that value.

REGULATORY NEWS

Boylesports & Tsogo Sun’s Own Sportsbetting Operation Set for South African Launch European sportsbetting operator Boylesports appears set for a South African launch via a Western Cape Gambling Board licence later this year.

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hile no official announcement has been made, industry scuttlebutt puts the launch at immInent stage with a largescale operational hiring process ongoing behind the scenes.

Gaming for Africa will bring more on this as information becomes available, along with unrelated rumours that Tsogo Sun via its Tsogo Sun Alternative Gaming arm is also furiously building its own

sporstbetting site, tentatively believed to be called PlayTsogo as a separate sportsbetting and wholly-owned operation aside from its major stake in bet.co.za - also set for a launch later this year.

Kenya’s Betting via M-Pesa Hits Sh169.1bn in One Year Kenyans spent Sh169.1 billion (approx.$1.43bn) to place bets through Safaricom’s M-Pesa in the year to March, underlining the gambling craze that has become a national pastime, this according to a recent report by Business Daily Africa.

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hThe telecoms operator’s disclosures show that the value of bets jumped 23.8 percent from Sh136 billion a year earlier, defying a government clampdown on gambling through the imposition of higher taxes both on the companies and punters.

Safaricom, the Kenya Revenue Authority (KRA) and betting firms are the biggest beneficiaries of the growth and intensity of betting activities, pocketing billions. The telco’s revenue from betting rose 40 percent to Sh5.98 billion last year, beating sales of more than a third of firms listed at the Nairobi bourse.

This disclosure came on a day when Safaricom posted a 1.7 percent drop in net profit to Sh67.49 billion, hit by investments in the yet-to-start Ethiopian operations and additional tax payments.

Safaricom booked a loss of Sh4.8 billion from the Ethiopia firm, where it has a 55.7 percent stake, and saw its tax payments jump 39.1 percent to Sh34.7 billion after the lifting of tax relief attached to the Covid-19 economic stimulus package.

The company is betting on business lines such as data and M-Pesa to offset the stagnant revenues from mobile calls amid a saturated market.

The volume of bets funded from M-Pesa accounts surged 39 percent to 732.2 million,

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signalling a growing gambling addiction.

The growth of betting comes despite the government trying to curb the activity through higher taxation and increased regulations.

Betting is popular among young people – employed as well as the jobless — who see it as offering a game-like thrill besides an opportunity to make quick money.

While a few punters get lucky and win large sums of money, the activity represents missed opportunities and losses for participants

as a whole.

The Sh169.1 billion wagered in the review period, for instance, is enough to buy 5.3 billion shares of Safaricom, equivalent to a 13.2 percent stake in the country’s most profitable firm.

Such a stake would earn dividends of about Sh7.3 billion annually, based on the telco’s latest distribution of Sh1.39 per share for the year ended March.

Continued on Page 32

REGULATORY NEWS

Ghana’s Lottery Authority to Improve Operations via Close Ties with African Lotteries Association Ghana’s National Lottery Authority (NLA) aims to foster close ties with members of the African Lotteries Association (ALA) in order to improve its operations in the country, which in turn, the NLA’s hopes will translate into huge revenue generation.

A

the only Anglophone country to have participated in the African Grand Horse Racing Competition held in Marrakech, Morocco, the Director-General of NLA Ghana Samuel Awuku underscored the significance of such collaborations: “It is important we collaborate with our colleagues in other jurisdictions to understand how they have been able to sustain and raise revenue in various products of the lottery operations. They have gone ahead of us in sports lottery and we see this as a great opportunity to tap into their expertise”, he revealed.

The 2022 edition of the African Grand Prix was the first Moroccan and African edition of this leading horse racing event. The organizers said in a press release that during the last edition of

this Grand Prix held at the Vincennes racecourse in February 2020 it was decided to organize the next event in Marrakech.

“The African Grand Prix plays a major role in the international influence of the African horse racing industry”, underlined Omar Skalli, Managing Director of SOREC, quoted in the press release, adding that this event, which succeeded in imposing itself on the international calendar, is organized for the first time in Morocco and in Africa, “a great first for the whole continent and the opportunity to further shine the aura of Africa in the field of games and most especially in horse racing”.

“It is with pride and enthusiasm that we participate in the organization of this leading event within the African continent and specifically in Morocco. I am delighted with the taking of

this decision which is based on a clear vision and which allows ‘further expand the ties of cooperation, solidarity and assistance in Africa, but also to promote attractive and responsible games on the continent”, declared, for his part, Dramane Coulibaly, president of the ALA. The ambition of the African Lotteries Association which is based on values shared by all of its members and which aims to promote international best practices.

The African Grand Prix event included a day of racing, preceded by a half-day seminar bringing together delegations from African lotteries to discuss various topics related to current events in their profession. No less than 12 African countries took part in this event, in addition to European representatives.

Kenya’s Betting via M-Pesa Hits Sh169.1bn in One Year Continued from Page 30 It is also enough to fully acquire Equity Bank based on its valuation at the Nairobi bourse.

Betting is now the second-largest business line by revenue under M-Pesa’s business payments after business-to-consumer (B2C), which generated sales of Sh11.4 billion in the year to March.

The disclosures show that betting firms and punters are being charged some of the highest fees by Safaricom compared to other M-Pesa users.

The Sh5.98 billion revenue from betting, for instance, represents 3.5 percent of the value of bets funded from the mobile money platform.

In contrast, Safaricom took only 0.25 percent or Sh11.49 billion as revenue from the Sh4.7 trillion worth of business payments to consumers through M-Pesa.

The full scale of gambling in the country is unclear but the bets funded from M-Pesa

32

/ Gaming for Africa / gfamagazine.com

accounts are expected to represent the majority of the activity given the platform’s dominance in personal payments.

Betting firms are the biggest beneficiaries of the betting craze but all of them are private firms which are not required to make their accounts public.

The list of betting firms licensed for the year ending June published by the Betting and Licensing Control Board (BCLB) shows the number had increased to 100 from 76 in a similar period a year earlier—reflecting a 31.5 percent growth.

Kenya last year reintroduced excise duty on betting stakes to 7.5 percent, which means the government first takes Sh7.50 for every Sh100 a gambler places as a bet irrespective of winnings.

It also takes 20 percent on winnings and levies additional taxes on the betting firms in efforts meant to make gambling unattractive.

But investors in the betting space have been

undeterred by the government’s attempts to curb the business through higher taxation and tighter regulation.

BCLB chief executive Peter Mbugi said that the majority of the 24 new firms are owned by locals.

They include Mofabet registered as Johannes Swift, Zukabet registered as Muvana Limited, Unibet, Hollywood Bets and Safebet.

Online sports betting companies such as SportPesa grew rapidly before the drastic hike in taxes, riding a wave of enthusiasm for sports.

The government says the gaming industry achieved a combined revenue of Sh204 billion in 2018.

That sparked concern about the social impact of betting, prompting new gambling regulations, including restrictions on advertising.

The government has in the past said 54 percent of Kenyans involved in betting were low-income earners. (source and image courtesy: Business Daily Africa)

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MALAWI GAMING BOARD/ NATIONAL LOTTERIES BOARD INVITATION FOR BIDS (IFB) FOR THE PROVISION (SUPPLY, INSTALLATION, INTEGRATION, MANAGEMENT, TECHNICAL SUPPORT, AND TRAINING) OF AN ELECTRONIC MONITORING SYSTEM FOR MONITORING BETTING, GAMING AND LOTTERIES TRANSACTIONS THROUGH INTERNATIONAL COMPETITIVE BIDDING (ICB) ISSUE DATE: 17TH JUNE 2022 PROCUREMENT REFERENCE: MGB/IPDC/22/06/005

1. Background information a. The Malawi Gaming Board/National Lotteries Board (MGB/NLB) is a public enterprise established by the Gaming Act and Lotteries Act (Cap 47:3 and 47:04 of the Laws of Malawi) for the regulation and monitoring of all gaming and lotteries activities in Malawi and providing for matters connected with or incidental to the foregoing.

5. Submission Guidelines a. B idding will be conducted through International Competitive Bidding (ICB) procedures as specified in the amended Republic of Malawi’s Public Procurement and Disposal of Public Assets Act No. 27 of 2017.

2. Scope of Work Bidders should supply both hardware and software, install, integrate an EMS and provide technical support and training for managing Betting, Gaming and Lotteries Transactions.

b. Q uality Cost Based Selection (QC BS) procedures and therefore bidders are expected to submit Technical and Financial Proposals in two separate sealed envelopes clearly marked “(IFB No. MGB/IPDC/22/06/005) Confidential Bid for the Provision of Electronic Monitoring System – Technical” and “(IFB No. MGB/ IPDC/22/06/005) Confidential Bid for the Provision of Electronic Monitoring System – Financial.” Bids must be deposited in the Tender Box at the address below on or before 1st August 2022 at 15:00 hrs. local time. Late bids will be rejected.

3. Eligibility Requirements: a. C urrent Business Registration Certificate from jurisdiction in which firm is registered/licensed to do business;

c. E valuation shall be carried out in two stages; on Technical and Financial Proposals. Bidders that will not pass the Technical Evaluation will have their Financial Proposals returned unopened.

b. A rticles of Incorporation/Partnership Agreement/Shareholders Agreement;

d. T echnical proposal envelopes will be opened in the presence of bidders’ representatives who choose to attend bid opening on 4th August 2022 at 15:00 hrs. local time at the address below.

b. The MGB/NLB allocated funds in its budget for the procurement of an Electronic Monitoring System (EMS), and therefore invites bids from eligible and qualified bidders for the provision of an EMS.

c. Current audited Financial Statements/bank statement/proof of financial viability; d. R eferences/evidence of experience in providing betting, gaming and lotteries transactions monitoring system; e. Relevant system/software certification from accredited testing laboratories; f. Ability to begin services within 30 days of contract signing.

e. The MGB reserves the right to reject or accept any bid submitted and to annul the entire process for reasons to be communicated to Bidders without incurring any liability thereof. f. A ddresses for inspection, purchase, collection, submission and opening of bids:

THE CHAIRPERSON

4. Bidding Documents a. B idding Documents in English Language may be purchased by interested bidders from MGB/NLB upon payment of a nonrefundable fee of MK100,000 or its equivalent in Malawi Kwacha.

The method of payment shall be Malawi Kwacha, either in cash or a bank certified cheque or any convertible currency.

Internal Procurement and Disposal Committee (IPDC) through

b. B idding documents and further information may be obtained from the address below from Monday to Friday between the hours of 09:00hrs. and 16:00hrs.

Email: mgb@gamingboard.org.mw

Malawi Gaming Board/National Lotteries Board Old Chileka Rd (Magalasi), Nyambadwe PO. Box 3062, Blantyre MALAWI

LIST OF S.A. GAMING LEGISLATORS & ASSOCIATIONS Province

Contact

Telephone

Fax

Website

NATIONAL Gambling BOARD LOTTERIES BOARD EASTERN CAPE

Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mr. Mdoda Eric Mbhele (Chairperson) Mr. Elijah Tijane (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 (013) 750 8000 015 230 2300 015 230 2300 011 581 4800 011 581 4800 033 345 2714 033 345 2714 051 404 0300 051 405 5483 011 011 9032

0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 013 750 8099 015 295 3566 015 295 3566 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091

www.ngb.org.za www.nlb.org.za www.ecgbb.co.za

NORTHERN CAPE WESTERN CAPE NORTHWEST MPUMALANGA LIMPOPO GAUTENG KWAZULU-NATAL FREE STATE CASINO ASSOCIATION OF SA

www.ncgb.co.za www.wcgrb.co.za www.nwgb.co.za www.mer.org.za www.lgb.org.za www.ggb.org.za www.ggb.org.za www.kzngbb.co.za www.fsgb.co.za www.casasa.org.za

(OUTSIDE SOUTH AFRICA DIAL 0927 – PLUS AREA CODE WITHOUT 0)

AFRICAN GAMING REGULATORS & ASSOCIATIONS Botswana Gambling Authority

GRAF

www.gamblingauthority.co.bw

Malawi Gaming Board

Gaming Regulators Africa Forum www.gamingregulatorsafricaforum.com

Ghana Gaming Commission

www.gamingboard.org.mw

Tanzania Gaming Board

Kenya Betting Control & Licensing Board

www.gamingcommissiongh.com

www.presidency.go.ke/index.php/betting-controland-licensing-board

Uganda Lotteries and Gaming Regulatory Board

COMPANY

TELEPHONE

EASTERN CAPE

NORTHERN CAPE

FREE STATE

KWAZULU-NATAL

NORTH/WEST

GAUTENG

MPUMALANGA

LIMPOPO PROVINCE

www.lgrb.go.ug

WESTERN CAPE

MAINTENANCE AND SUPPLIER LICENCE HOLDERS

www.gbt.go.tz

3 Point Gaming

(National Licence)

+27 11 468 1315

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ACE (African Casino Equipment) (Pty) Ltd

(National Licence)

(011) 514 5000

(011) 514 5060

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Aruze Gaming Africa (Pty) Ltd

(National Licence)

(011) 466 3388

(011) 466 3389

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Atomic Gaming

(National Licence)

(011) 514 5100

086 558 5564

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Bally Gaming Africa

(National Licence)

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FAX

(011) 571 7500

(011) 571 7508

Bergmann Automaten GmbH

(011) 887 0553

(011) 786 4720

Biddcom Software

(010) 221 1371

+27 86 649 4210

Bingo Vision (Pty) Ltd

(National Licence)

(011) 608 0335

(011) 608 0328

Casino Specialised Services (Pty) Ltd

(National Licence)

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+27 83 255 7545

0862243463

Coin Security

(011) 315 2711

(011) 315 2722

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Cotswold Micro Systems Ltd

(011) 493 6246

(011) 493 2568

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Custom Gaming Solutions

(National Licence)

0860 664443

086 555 4677

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DRGT™ Africa

(National Licence)

087 701 0470

086 689 5445

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Electronic Vending Services

(National Licence)

(011) 708 2542

(011) 708 2596

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GameSmart (Pty) Ltd

(National Licence)

(012) 663 2273

(012) 663 2683

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GTECH S.p.A. (Spielo International)

(National Licence)

+49 57 412 409 9950

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GVV

(National Licence)

011 823 6278

0865 002 611

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IGT - Africa

(National Licence)

(011) 317 1000

(011) 317 1017

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Money Autotech (Pty) Ltd

(011) 466 2821

(011) 466 2822

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MP Gaming

(National Licence)

076 991 8013

086 563 4775

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Novomatic Africa (Pty) Ltd

(National Licence)

(011) 847 9700

(011) 315 1579

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Omega Gaming (Pty) Ltd

(National Licence)

(011) 745 0777

(011) 466 1038

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Paul-Son Gaming Supplies Inc

+1 702 384 2425

+1 702 384 1965

Playmeter Leisure Services (Pty) Ltd

(National Licence)

083 448 4444

(011) 728 0231

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Route Gaming Solutions (Pty) Ltd

(National Licence)

(011) 787 7744

(011) 781 8649

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SA Gaming

(011) 887 6035

(011) 887 5641

TCS John Huxley

(011) 315 7910

(011) 315 7912

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(National Licence)

Tsoaranang Holdings UmAfrika Technologies (Pty) Ltd

(National Licence)

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• (011) 997 4200

(011) 608 0030

Viscount Portfolio (Pty) Ltd

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Viva Bingo

(011) 314 1720

(011) 314 1811

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Vukani Gaming Corporation (Pty) Ltd

(011) 268 6420

(011) 268 6434

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WMS Gaming Africa

(011) 542 2760

(011) 314 6969

(National Licence)

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