Warm Welcome Magazine - December Issue by Ryan Leon Media

December Issue Seven ways to be a Holly Jolly Host

Getting the most out of music this Christmas

Spend this festive season in Paradise

Pages 6-7

Pages 20-21

Pages 48-49

warmwelcomemagazine.com

Contents 4

Hotels

Companies of the Year

Commercial Cleaning & Hygiene

Contract Flooring & Surfaces

Travel

To feature in an upcoming issue or to discuss advertising opportunities please contact a member of the Warm Welcome team; Publication Manager Dean Little - 01227 314 324 dean@warmwelcomemagazine.com Sales & Marketing Manager Michael Amor - 01227 314 324 michael@warmwelcomemagazine.com Editorial Assistant Carol Jean - 01227 314 324 carol@warmwelcomemagazine.com

Whittlebury Park launches festive afternoon tea Whittlebury Park luxury countryside hotel and spa in rural Northamptonshire has created a limited-edition festive afternoon tea to enjoy in the hotel from 29th November – 29th December 2021, the perfect treat to share with loved ones over the holiday period. Priced at £24.50 per person and available to book online, the festive afternoon tea includes a variety of sweet and savoury yuletide treats. There are turkey, cranberry and stuffing finger sandwiches, quiche Lorraine, a classic prawn cocktail and delicious smoked salmon, black pepper, cream cheese and cucumber bagels. The seasonal sweet treats include a coconut and white chocolate snowball, a Black Forest yule log, mince pie and custard crumble tart, cheerful reindeer macarons and chocolate Brussel sprouts. There’s also freshly baked plain and white chocolate, citrus and cranberry scones, served with clotted cream and strawberry jam. The festive afternoon tea is served with a choice of speciality tea or coffee. Whittlebury Park is an award-winning 254-bedroom hotel, a 3 AA Rosette finedining restaurant, luxurious spa and 36-hole Championship golf course. At just a ten-minute drive from the M1, one hour from London and within easy reach of Oxford, Stowe and Stratfordupon-Avon, it’s also the ideal location for a short break or to explore the delights of the local area. For more details please see: www.whittlebury.com/dining/ afternoon-tea/festive-afternoon-tea

Hotels

Spend Twixmas in the Chess Valley from £33.50 per person at De Vere Latimer Estate De Vere Latimer Estate, set in the heart of Buckinghamshire in the Chess Valley, is offering guests a Twixmas break from 29th until 31st December from £134 per room per night*, including breakfast, with children under 12 going free. Guests can book with confidence with De Vere’s flexible booking, cancellation and refund policies. Celebrate the festive season at De Vere Latimer Estate which offers 21st-century comfort and style which complements the original character of the property. Enjoy a warm welcome in the restaurant, bar and outdoor courtyard, where you’ll discover locally sourced, seasonally inspired menus, or opt for the hotel’s delicious afternoon tea in the Library Lounge. During their visit, guests can go on a winter walk and explore the 30 acres of grounds while taking in the fresh air while admiring the sweeping views of the Chess Valley. There’s also a fully equipped gym and indoor swimming pool available for guests to use. Located in an area rich in history, culture and natural beauty, De Vere Latimer Estate is surrounded by fascinating places to visit and fun things to do, from the beautiful Roman city of St Albans and English country manors to the home of the Harry Potter movies and the village where Roald Dahl wrote his world-famous stories. De Vere’s Your Wellbeing at Heart programme ensures a healthy and safe stay for guests and a safe working environment for its team members. With the support of ChemEco, De Vere has carefully crafted a range of new measures including enhancing the already meticulous deep cleaning of bedrooms and public areas. This includes regularly sanitising public areas using jet action ‘misting’ technology which uses hard acting yet environmentally friendly solutions from ChemEco. For further information and to book, visit www.devere.co.uk/latimer-estate/ or call 01494 412312. To give guests peace of mind and stress-free experience, all stays include flexible cancellation terms. *Based on two adults and two children under 12 sharing a room.

Hotels

Seven Ways to be a Holly Jolly Host this Season ’Tis the season to make up for lost time and host friends and family this holiday. Along with celebrating cherished traditions comes the revolving door of loved ones at your home. As a global leader in hospitality, Hilton is here to help you welcome your guests and provide an unforgettable experience with these seven helpful tips. Cookies Baking Beats Chestnuts Roasting Nothing’s better than the aroma of freshly baked cookies filling up a house, and guests (including Santa) will appreciate the taste as well! Here’s a classic, easy recipe that’s sure to win your visitors over as the signature, warm DoubleTree chocolate chip cookie is the perfect welcome gift or sweet surprise. Silent Night, Cozy Night Elevate your guests’ stay with a hotel-like experience. Little things can go a long way, like offering bedding layers to cater to an individual’s body temperature and a down duvet for extra comfort. Clear space in 6

drawers so guests have room for clothing. On top of a dresser, place a basket with a TV remote, reusable water bottles in case they get thirsty at night and fluffy towels and a comfy bathrobe. Finally, add a candle to the guest bedroom or bathroom for a little R&R; candle scents including pine, cinnamon vanilla and gingerbread can boost your guests’ mood as well. It’s Beginning to Taste a Lot Like Breakfast The holiday festivities don’t need to end at night. Cook up fond memories the next morning with friends and family by serving up breakfast options that cater to all tastebuds. You could provide fresh-baked waffles like those served at Hampton by Hilton, cooked-to-order omelets found at Embassy Suites by Hilton, breakfast sandwiches like Home2 Suites by Hilton, or a “Top It” Bar like Tru by Hilton.

traditions, especially this time of year. Holiday music tends to spark nostalgia and get you in the spirit so be sure to curate a playlist that will keep guests singing, dancing and potentially caroling throughout their stay. Santa Paws is Coming to Town As pet ownership continues to rise, people are spending more time with pets now than ever before, and some loved ones won’t travel without them. Cater to their fourlegged friends with a special pet-friendly area with toys and treats to reduce their anxiety — consider cashing in on loyalty rewards, like Hilton Honors Points, to shop for a few items on Amazon.com while saving your wallet. Find out where the closest dog park is and inform your guest ahead of time so their furry friend can release some pent-up energy after a long car ride — before entering your home. I’m Dreaming of a Wi-Fi Christmas

Do You Hear What I Hear? Music can spark happy memories and is often an important part of treasured family

Hotels

As guests take to social media to post photos and videos, a slow Wi-Fi signal can be a buzzkill.

Before your party, move the router to a more centrally located spot in your home for better coverage, make sure there are no obstructions around it and then run a speed test. Also, post your password on decorative signs around your home for convenience. Get into the Holiday Spirits Stay on top of the always-changing drink trends and serve up some tequila, which has grown in popularity this year. Tequila is an excellent choice this holiday season because you can easily set up a cocktail station so your guests can help themselves to a variety of mixers including lime, club soda, ginger syrup and more. Whether you’ve invited family to stay over for the holidays or you’re hosting friends for cocktails, following these Hilton tips will provide the gift of great holiday memories for your guests — and put you on everyone’s nice list.

Hotels

Celebrate the festive season in style with Citadines Apart’hotels With the holiday season fast approaching, Citadines Apart’hotel London, has compiled a list of festive activities around the capital to enjoy with family and friends.

making workshops as well as transforming the arches on Upper Street into a sensational seasonal entrance to Islington Square. Workshops include 90-minutes of wreath making plus warming mulled wine and mince pies.

Enjoy a celebratory city escape with a choice of five properties located across London. All the apartments at Citadines have ample private space for families and couples, and each apartment includes a fully equipped kitchen, separate sleeping area or room, private bathroom, living area, a TV and free unlimited WiFi.

For a spot of late-night Christmas shopping, Islington Square’s mix of eclectic independent shopkeepers will be throwing open their doors for late night shopping every Thursday from 25th November to meet all your stocking-filler needs.

Islington

South Kensington

Step out of your comfortable and spacious apartment or studio at Citadines Islington and straight into the magical winter wonderland of Islington Square in the heart of this chic London borough. The square will be decorated with mistletoe and boughs of holly throughout December, and there will be a twinkling Christmas market with festive music, mulled wine and mince pies. On selected dates in November and December, local florists will be running

The Christmas extravaganza that is Winter Wonderland is back this year, and just a short walk from the conveniently situated Citadines South Kensington.

Hotels

From 19 November to 3 January, Hyde Park will be transformed into a playground of festive entertainment and activities, with fairground rides, live music, ice skating and circus acts. There’s also a Christmas market, ice bar, street food, and even ice

sculpting workshops. Pre-booking is necessary Round the corner at The Royal Albert Hall, family favourite The Muppet Christmas Carol will be screened as part of the theatre’s Christmas season on Saturday 11 December. This show will take the audience on a magical journey through the classic Charles Dickens story performed by the Muppets. The original score, composed by Miles Goodman, will be performed live by the Royal Philharmonic Concert Orchestra while the film is projected in high definition on the big screen. Barbican Head to The Barbican for an entire programme of classical Christmas concerts running from 18 December to 1 January. A short five minute walk from Citadines Barbican apart’hotel, among the delights on offer include the world-renowned Kings College Choir Cambridge, who will perform a selection of classic festive carols alongside the Crouch End Festival Chorus. In The music of Zimmer vs Williams, The London Concert Orchestra will perform

scores celebrating two of the greatest film composers of all time. To really get in the Christmas spirit, join in with a Christmas carol singalong on the 18th December, led by conductor Jonathan Cohen.

Christmas tree at Trafalgar square. A Norwegian spruce has been brought to London from Norway every year since 1947, in recognition of Britain’s support during the Second World War.

Holborn-Covent Garden

The tree is transported by sea from Norway in late November and arrives in London in time for the start of the festive season. Standing at more than 20 metres (66 foot) tall, don’t miss the illumination of the tree, which happens each year at the beginning of December. The famous lighting ceremony is usually accompanied by a blessing of the crib ceremony, which features a torchlit procession and music from St Martin-in-theFields church. Guests staying at Citadines Trafalgar Square are well-placed to enjoy this magical London tradition.

It wouldn’t be Christmas in London without a pirouette around one of the city’s famous skating rinks. One of the most iconic of them all, Somerset House, is less than a fifteen-minute walk from Citadines Holborn-Covent Garden apart’hotel. Open between 17 November – 16 January, 2022, their popular Skate Lates – evening sessions with specially curated music playlists – feature a new partnership with Moët & Chandon. There will be a champagne and chocolate fondue at the Skate Lodge, rink-side hot chocolate, a twinkly Christmas tree, and even a skate school to help new skaters become pros. Trafalgar Square

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One of the most iconic London sights at Christmas time must be the beautiful

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Hotels

Subscribe to WIN cognac, rum and whiskey to ring in the festive spirit We have teamed up with Ten Locks to give three lucky subscribers the chance to win one of three bottles of delectable dark spirits - Salford Dark Spice Rum, Redwood Empire Lost Monarch Blend whiskey and Bourgoin Cognac VSOP. Promising signs in the industry are leading towards a positive festive period for premium spirits. There is a thirst for new, sustainable and delicious spirits within hospitality venues! Operators should be on the lookout to keep their offerings fresh as customers seek new and adventurous options. Excite returning customers and attract new by expanding your premium spirit range during this festive season!

The award-winning Lost Monarch Blend of Straight Whiskey blend (45% abv) is crafted from four to five year old rye, and four to twelve year old bourbon producing an exceptional balance of sweetness and spice. For those who can’t decide between rye or bourbon, this is the best of both worlds. Brands like Redwood Empire are perfectly positioned to take centre stage during festive celebrations; they’re authentic, made using traditional production methods, connected to nature and the natural world, stack up in terms of quality, taste and overall drinking experience. Cognac for Christmas

As the last Christmas celebrations were diminished under lockdown restrictions, we are expecting much more enthusiasm and excitement this year. Friends and family will once again be reunited plus they will be keen to make up for lost time with loved ones. Premium spirits are bound to be a key part of the celebrations!

Bourgoin Cognac is successfully revitalising the cognac category, which is often viewed as old fashioned, complicated and ‘stuffy’. The family-run company is on a mission to bring a contemporary yet authentic, great tasting cognac to market to appeal to a modern audience, using the most natural means possible.

Becky Davies, head of commercial at Ten Locks, suggests three premium spirits to get venues and operators merrily through the festive season. Have yourself a merry little whiskey

Bourgoin Cognac VSOP 2015 (43% abv) is an approachable, entry level cognac, full of character, bringing a modern flavour profile with hints of vanilla, tonka bean and citrus. It can be enjoyed neat, on the rocks and forms a powerful base for cocktails.

Drams come into their own over the winter months, as colder weather means a warming spirit is in order. There are also celebratory moments, after dinner digestifs and finer dining occasions where whiskey is a natural choice. Premium whiskies tap into these occasions and there are some wonderful, handcrafted small batch whiskies, such as the range by Redwood Empire American whiskey.

It suits festive gatherings, and is a great choice for a digestif, or for a warming, stylish drink by the fireside with friends. With a strong brand identity and wonderfully simple and striking labels, the Bourgoin Cognacs will appeal to those looking for aspirational drinks with contemporary flavour profiles, on-trend products that deliver on taste, experience and prestige, and fit the trend for premiumisation.

Spice up the season A celebrated rum after winning a silver medal at the World Rum and Cachaca Awards, Salford Rum Dark Spice (40% abv) is the second addition to the Salford Rum range. Just like the rums unloaded into Salford Docks during its heyday, Dark Spice combines specially selected rums from Barbados, matured for up to eight years in ex-Bourbon, American white oak casks.   The Salford Rum Company’s expert distillers have combined these pot and column distilled rums with a distinct spice blend to deliver an exceptional Dark Spice rum that delights with flavours of vanilla, coconut, burnt caramel and cloves; it’s the perfect pairing to cola or ginger beer.  Dark Spice is presented in a bold and beautiful matte black bottle with a wooden stopper, and features the instantlyrecognisable Salford Docks map design, printed in beautiful white detail.   Dark spirits are growing in popularity in the UK, especially among younger drinkers. Customers are prepared to pay a premium for something they know will exceed expectations and are moving towards more nuanced, mature flavour profiles whilst moving away from fruity, sweet and syrupy spirits. To be in with a chance to win a bottle of one of these premium spirits, all you have to do is subscribe to the free digital magazine - just enter your email address via our subscribe page and you are good to go! Existing subscribers will be automatically entered as per usual to our competition - good luck! Over 18s / UK residents only. Entry deadline is 10th Dec 2021. Instagram: @tenlocksdrinks

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Artificial Plants & Trees for Businesses At Just Artificial, we work with interior designers, decorators, set dressers, architects and more to set your premises apart from the rest. Our artificial plants, flowers, and trees are highly realistic to look and touch, as well as being durable and attractive. Our master craftsmen construct each bespoke order with painstaking care and attention, to create an exceptionally ‘real’ artificial showpiece, and we offer bespoke solutions to suit the needs of your space, business and tastes. Whether you need simple plants and trees that don’t need tending to or you’re going for a full artificial landscape with turf, hedges and more, we have existing products and the capacity to create custom designs for any need and budget.

We’ll offer a no obligation quote to help you plan your projects and we can tailor our service to ‘fir’ your needs. Full Support Whatever your choices, we have the design experience and know-how needed to make you stand out. We can work with your design to make your premises look incredible, whatever the space and whatever the industry. We can even help you develop the design, drawing on years of experience. Call us today on 01524 858888 or email: sales@justartificial.co.uk – Browse our Web Store online for our full stock range and more info on our bespoke solutions on offer. www.justartificial.co.uk

Companies of the Year

Who Have We Supplied? Major companies in many industries including ITV, BBC, Channels 4 and 5, Mulberry, Innocent Drinks, Monsoon, Bella Italia, Tescos, Big Brother, The Only Way is Essex, Coronation Street, Dancing on Ice, Park Resorts, Volkswagen, and more. We’ve also sold to house builders, zoos, hotels, restaurants, shopping centres, theme parks, colleges and schools, cruise ships, theatres... the list goes on! We have tens of thousands of satisfied customers in the UK, in Europe, and across the World. We can provide offers for procurement managers and corporate buyers on bulk orders and or trade, to help you finalise your design. Our quotes are no obligation - so call us today. We look forward to working with you!

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From jingle to mingle: Getting the most out of music this Christmas It’s safe to say that last year’s Christmas left a lot of us with a resting Grinch face. However, this year, with call for greater optimism, the ghosts of Christmas past will hopefully not be returning. With Summer 2021 coming to an end, we are entering the stages of swapping the sunshine and cocktails for log fires and blankets, preparing ourselves and getting the stage set for the most wonderful time of the year. However, is it too early to be thinking of Christmas?

according to google trends search terms like “Christmas music”, start to see a rise in midNovember, peaking at the 13th of December. For many, Christmas songs are a large part of the overall experience. By gradually increasing your festive playlists in this time frame, you can deliver a build-up of anticipation for the big day whilst also keeping in touch with staff and customer’s wants and needs. Diversify your playlists

When should you start playing Christmas music? Playing Christmas music in October would seem out of place. However, introducing the Christmas joy steadily gives time for customers and staff alike to adjust. Large retailers tend to release their Christmas adverts around the 5th of November and

It can be very tempting to press shuffle and let the likes of Mariah and Wham! do the rest. However, you could spend a little extra time this year and think about the atmosphere and tone you want to set within your business. We now have accessibility to countless Christmas songs in different genres. Businesses can easily mix

different styles of Christmas music that bring a unique, tailored experience for your customers - curated by you. Furthermore, diversity in your playlists is not just beneficial for your customers but for your employees too – trust us, by December 31st they’ll be singing your praises! Offering a variety of music for staff during the Christmas break could indeed offer them a break from Christmas. If you own a café and would like to create a relaxing, quirky ambience, would your employees potentially prefer listening to some relaxing festive jazz instead? Don’t allow your staff to become claus-trophobic and dare to be different with your music this Christmas. Schedule for different parts of the day Just as with your everyday background music usage you should consider what songs are suitable for different parts of the day. Caffé Nero do this extremely successfully, “We use music to change the atmosphere so, like all good retailers we split our day into parts… and you can actually feel the atmosphere change. More and more up-tempo as we go through the day so it has a huge influence.” Pablo Ettinger – Co-founder of Caffè Nero. Christmas music can evoke a range of emotions in us, and songs can vary substantially in their styles and genres. Whilst relaxing festive jazz might be nice in the morning, at peak hours having some Christmas chart toppers playing the most well-known songs could help to motivate and boost moral for your employees and encapsulate the festive spirit customers. Remember: your music choices can reflect your brand but they can also influence and appeal to early shoppers and last-minute-gifters alike. It can also help your workforce to remain engaged throughout the season of goodwill! If you are going to introduce music this Christmas, or if you are already using music in your business, you’ll usually need a music licence. By purchasing TheMusiclicence you are supporting the future of music by helping to ensure its creators are fairly rewarded for their music. TheMusicLicence covers virtually all commercially released music available – millions of songs & recordings, including the most popular & well loved music, not just from the UK, but globally, allowing you to choose the music that reflects you and your customers this Christmas. For more information call 0800 0868 798 or visit: pplprs.co.uk/tune-into-christmas

Companies of the Year

Herald: Where the real value lies Managing director of quality disposables manufacturer and supplier, Herald, Yogesh Patel considers another year of significant growth and outlines the successful strategy implemented by this family-run business. Global supply chain problems and a shortage of shipping containers have been making it difficult for many in our industry for some time, with suppliers struggling to meet customer demand and significant price increases to absorb thanks to the shortages of products and raw materials. Many of our competitors have had to rely on sub-standard stock, which impacts on the end-user and can lead to loss of custom. We’ve always paid great attention to our supply chain and, at the beginning of the year, we widened our supply pool and began to look at sourcing products from a greater selection of countries in order to keep our warehouses full and to avoid extended delays.

We also committed to maintaining our offering to the same standard and high quality to ensure that we would continue to supply heavy duty takeaway cups and cartons that don’t risk leaks and spillages. Quality is at a premium but it can’t be overlooked. Our aim has always been to identify where the value lies for our customers and to hit that sweet spot which, inevitably, enables our customers to provide the same level of satisfaction and comfort to their customers. Our customers need to know that they can trust our products and trust us to keep on supplying them. We invested in extra warehouse space, a few years ago, so that we could hold more stock and quality has always been given first consideration. The provision of a one-stop shop enables us to stand out in the market place.

Companies of the Year

Along with quality, we’ve always sold on variety and choice and take pride in offering our customers as broad a product range as possible. In the last year, we’ve concentrated on providing a single source solution – We have the full range of disposable cups, lids, boxes, containers, cutlery, plates, bowls, stirrers, sugar sachets and sticks, straws and meal packs. We’ve also expanded our eco-offering to include a full range of bagasse tableware items and a choice of biodegradable and fully compostable, hot cup options. When it comes to disposable ‘on the go’ food and drink containers, we remain resolute in our commitment to supplying the products that will preserve the integrity of the food and beverage offerings our customers provide. We will always compete on price but, ultimately, the real value – and the key to our success - lies in quality and choice. For further information on Herald and its products, log on to www.heraldplastic.com

Disposables

for all your catering needs

British manufacturer and importer of high quality disposables, Herald is renowned for its vast catalogue of catering and ‘to go’ products, providing an unrivalled breadth of choice. For over thirty years, Herald has sourced the most cost-effective products without sacrificing quality; refusing to stock products that fall below a certain grade in order to preserve customer confidence. Its extensive disposable product range consists of a full range of paper cups, cutlery and other related tableware; bar disposables, food containers and packaging; candles, aprons, gloves and headwear. The company has an extensive and competitive eco-friendly offering.

HIGHER QUALITY, GREENER DISPOSABLES

See how Herald can offer you and your customers a better alternative Tel: 0208 507 7900 sales@heraldplastic.com www.heraldplastic.com

VitrA honoured with Design Award for New London Flagship Showroom VitrA Bathrooms has secured a further prestigious industry award, this time for its stunning new flagship showroom in Clerkenwell, London – VitrA London. The Designer Awards held this year at The Connaught Rooms, London, celebrates the best in residential and commercial design with numerous categories for design and innovation. VitrA has won Bathroom Show Space of the Year, a recognition for its new 5,500 sq. ft. showroom which was completed during the pandemic. VitrA London is a creative hub for architects, designers, and thinkers. In addition to a wide range of product displays, the showroom has dedicated spaces for product specification, events, and workshops. Margaret Talbot, European and UK marketing manager for VitrA said “We are delighted to receive this award for VitrA London. We are all thrilled with the response to the showroom. I must take this chance to thank everyone who has made it a success, particularly to tpbennett who designed the space, and to thank The Designer for this recognition.” Visit www.london.vitra.co.uk to find out more about the showroom and the events programme.

Companies of the Year

New independent research reveals UK employees’ washroom concern and how to resolve them New independent research has found that the majority of employees have concerns about using a workplace washroom and has revealed the washroom improvements that they would like their employers to make. The YouGov, UK employee research, commissioned by national washroom service provider, Elis, found that 47% of employees are concerned that the toilets will be dirty, 45% that there will be insufficient toilet paper, 45% that the washroom itself will be unhygienic or dirty and 44% that the washroom will smell unpleasant. Also of concern are that there will be insufficient soap (30% of employees), insufficient airflow to disperse

germs and smells (28%) unpleasant or overflowing sanitary bins (25%) equipment that they will have to touch, as there will not be ‘no-touch’ options (21%) and insufficient hand drying facilities (18%). Only 25% of employees have no concerns about using a workplace washroom, with the under 35s more likely than any other age group to have concerns. Only 11% of this age category have no concerns about using a workplace washroom, compared to 25% of 35-44 year olds, 28% of 45-54 year olds and 34% of over 55s. The research also revealed the improvements that employees would like made to their workplace washroom,

with the introduction of no-touch soap dispensers being the change wanted by the highest number of respondents (29%). The research also found that notouch equipment is important to 60% of employees. The upgrade wanted by the second highest number of employees (21%) is to have better fragrance in the washroom. The research also found that 53% of employees thought that a pleasant smell, such as a fruity or floral smell, would make them think a washroom was clean and well looked after, compared to 38% who thought a neutral smell would do the same. Other improvements that employees would like include having hand sanitiser in the washroom and just outside the washroom (18% of employees), having toilet sanitiser, so they can wipe the toilet seat before using it (18%) and having better hand drying facilities (16%). 15% of employees think their workplace washroom should be upgraded to try to reduce the spread of Covid and only 30% say there are no improvements they would like to be made, with women less likely than men to be satisfied with their workplace washroom (only 27% of women said there are no improvements needed, compared to 34% of men). Under 35s are the most dissatisfied, with only 20% saying there are no improvements required. Nick Barton, regional director of UK-wide washroom service provider, Elis said: “This independent research provides valuable insights into the views of employees across the country, including how their views differ by age, gender and where they work. Elis works with employers, helping them to provide hygienic and well stocked washrooms and we hope this research will also help to build understanding of their employees’ views and expectations of the workplace washroom.” Elis has produced a report on the research findings. Called ‘Employees’ Washroom Concerns and How to Resolve them’ it also includes advice on how businesses can improve their washrooms. The report can be downloaded free at bit.ly/Eliswashroom-concerns For further information on Elis washroom services www.campaigns.elislaundry. com/washroom-service or call free on 0808 1698265.

Companies of the Year

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Cordless and compact cleaning with quality results throughout a hospitality venue can be extremely time consuming, which is why a scrubber dryer is an ideal solution forhygienic maintenance and floor disinfection.

Daniel Took, Head of Professional Marketing at Kärcher UK Professional Product, outlines the importance of cordless machines to support hotel and hospitality staff with cleaning highly frequented areas. The cleanliness of a restaurant, hotel or any other hospitality venue is often the first thing noticed by guests and therefore has climbed to the top of the priority list for facilities managers. However, keeping highly frequented areas, such as restaurant floors, hotel lobbies and corridors, clean and hygienic without disturbing visitors for long periods of time is a challenge. Maintaining hard flooring Hard flooring features in all hospitality venues whether in the bathrooms or the main hub; a popular choice as it is easier to deal with food and drink spills and the outdoor elements being brought in. However, manually cleaning hard flooring

Kärcher’s Scrubber Dryer BR 30/1 C cordless scrubber dryer with microfibre roller technology achieves up to 20% better cleaning results and up to 60% quicker drying times compared to manual cleaning. Less water residue reduces downtime and allows for a faster turnaround, meaning that key common areas are not out of access for long periods. Powered by a high-performance 18-volt lithium-ion battery from the Kärcher Battery Universe, there are no cords to create trip hazards for guests and staff in the vicinity. Optimal cleaning for upholstery and carpet flooring Carrying out minor vacuuming tasks is a must for maintaining soft furnishings and upholstery or small carpeted areas such

as entry ways and corridors which may be tight to access. A battery powered vacuum cleaner with a hand-held function is the ideal solution for everyday cleaning. Kärcher’s battery-operated Vacuum Cleaner HV 1/1 Bp Fs is practical, lightweight, yet extremely powerful. The HV 1/1 Bp Fs comes with an accessory including nozzles for upholstery, floor, and crevices along with a section brush and suction tubes making the machine more agile and faster than a large machine with a cable. Cleaning staff will also appreciate the option to activate the eco!efficiency mode which not only saves energy and extends runtime of the battery, but also reduces the operating noise so that it can be used in public spaces. Supporting the ever-increasing demand for effective disinfection For businesses of all sizes, from large hotels to boutique restaurants, disinfecting is a must to kill viruses, bacteria, and mould, to prevent the spread of diseases.

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Kärcher has recently announced the launch of its new ES 1/7 Bp Electrostatic Sprayer which has an ergonomic, cordless design to deliver disinfectant into the hard-to-reach corners and crevices that wipe methods can’t reach, resulting in a higher efficiency by improving coverage compared to manual methods. The machine sprays at a consistent rate to ensure surfaces and floors are evenly covered and disinfected without interruption. For the best results, pair the ES 1/7 Bp with a chemical disinfectant such as Kärcher’s RM 732 or the RM 735, both of which have virucidal activity against enveloped viruses. For use in the Electrostatic Sprayer, mix the product with tap water in the appropriate dosage and wet the clean and dry object completely with the product. Next, observe the exposure time according to the label and rinse with tap water without leaving any residue. For an effective disinfection, especially of heavily soiled surfaces, it is recommended that a thorough clean is carried out first. Tackling wet and dry substances with one machine From dust and dirt to spilled drinks, hospitality venues face a range of elements when it comes to keeping their venue clean and hygienic. A wet and dry vacuum such as Kärcher’s NT 22/1 AP Bp is the first battery-powered cleaner of its kind, with a compact design yet unbelievably powerful system. The NT 22/1 AP Bp cleaner delivers impressive results in places without an external power supply for demanding wet and dry applications. The Kärcher Battery Power+ battery, is protected from dirt and liquids by a flap, ensures high suction power and long runtimes. Capable of dealing with dust, coarse dirt, and liquid effortlessly thanks to its space-saving flat pleated filter and electronic water shutoff. Battery powered and compact cleaning solutions should be in every hospitality venue’s cleaning arsenal as their low weight makes for easy transportation and handling, allowing for quick clean-ups with minimal efforts, without compromising the quality of the clean. Battery powered solutions are also an effective way of reducing the impact machines have on the environment. Finally, without the need to plug and unplug between rooms, cleaning staff can spend more time focussing on the job at hand rather than searching for an external power outlet. For more information please visit: www.kaercher.com

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Willmop, revolutionising floor cleaning There has never been a more critical time to ensure that your floors are kept free of germs, bacteria, COVID-19 and other viruses as well as being clean and fresh. The Willmop 50 is a high performing machine that kills more than 97% of bacteria, germs and viruses, including Covid-19, and has the flexibility of a floor-mop with the performance of a Scrubber Dryer. The machine can be used with chemicals and water; if fitted with the Ecoray cleaning system, an innovative ultraviolet light system can be deployed to destroy any microorganism with or without chemicals. The benefits of the Willmop 50 : - Through its innovative and unique flexible joint, the control handle remains upright when released - LED light system simplifies operating under furniture - It is quick to use and saves time: 4 minutes of use equates to 55 minutes of traditional mopping

- The machine can kill more than 97% of bacteria, germs and viruses

reputation for quality, care and, attention to the specific needs of each individual client.

- It is easy and intuitive to use, with little training needed

We have a range of equipment, including the TSM Grande Brio family of scrubber dryers and Willmop Tools, together with offerrings from other quality manufacturers such as SEBO, Lindhaus, LAVOR Pro, Truvox and more.

- It has 360o steering giving excellent manoeuvrability, even in the tightest areas - Detachable solution and recovery tanks and, battery - A virtually continuous workflow as you can quickly swap the battery while operating the machine - Cordless and powered by lithium ION batteries giving a run-time of upto 75 minutes - Its high-performing vacuum system minimises slip and fall hazards - It can be easily transported on wheels The Willmop was brought to the UK market by Hooper Services Ltd, a family owned and run company that has been operating for more than 30 years, with an enviable

Our Technical Team strive to work closely with individual clients, to implement the most appropriate cleaning solutions suiting their needs and budget, utilising innovative products, providing resilience and reliability. Once supplied, our in-house professional Service Team provide planned and reactive maintenance as well as full training at the point of delivery and, ad hoc advice to keep your equipment working as effectively as possible. We stock a full range of chemical and janitorial products; during the pandemic, we have researched and sourced infection control products and systems for a variety of clients, including County Councils, Local Authorities, care-homes, independent schools, academies and universities and, the NHS. Hooper Services Ltd is proud to be a supplier to long-standing clients such as Hampshire County Council, Portsmouth and Southampton City Councils, ESPO, Herts Fullstop, Kent County Supplies, Hampshire Fire and Rescue. No client is too big or too small to receive quality attention and advice. The Hooper’s Team can help with all your cleaning needs with their: - Extensive range of cleaning equipment, including Scrubber Dryers, Vacuum Cleaners, foggers and other cleaning machines for all sizes of organisation - Chemicals and janitorial supplies, alongside personal protective equipment to ensure that everyone remains safe. - A dedicated team of engineers to service all your cleaning equipment - Competitively priced domestic appliances such as washing machines, dishwashers and fridges and freezers to meet your budgets Call Hooper Services today to find out how the Willmop 50 can revolutionise your floor cleaning. Call: 023 9263 0276 Email: sales@hooperservices.co.uk Website: www.hooperservices.co.uk

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Certification & beyond: what can a filtered boiling, chilled & sparkling tap do for your business?

“KUKreg4 certification demonstrates that our boiling, chilled and sparkling taps have undergone robust independent evaluation by a globally respected testing, inspection and compliance (TIC) company for full compliance with the UK Water Supply (Water Fittings) Regulations 1999 (England and Wales), Northern Ireland 2009 and 2014 Bylaws Scotland”.

Beyond a guarantee of compliance, why might hospitality business owners choose Quatreau® for their drinking water requirements? Sustainability, water quality, resource efficiency and space saving should all appeal. A boiling, chilled and sparkling tap means businesses can see a 95% reduction in their carbon footprint compared to bottled water. And of course, none of the hassle of water deliveries, storage space and recycling. Quatreau® systems are compact, water and energy efficient and benefit from kick space ventilation, with no unsightly grilles to spoil your interior. Standard and high-volume water dispensing options and a variety of spout heights should suit every hospitality venue.

Roger continues: “with this certification we are pleased to offer at-a-glance confidence to our hospitality clients including hotels, restaurants, bars and cafes, as well as office managers, architects and specifiers, that our innovative Quatreau Touch™ and Quatreau SmartTap™ are of the highest quality and standard to more than satisfy all requirements wherever ‘evidence of Regulation 4 Compliance’ is required”.

So, what about water quality? Quatreau® taps dispense filtered water as standard, but there’s always the option to upgrade to pure water for exceptional drinking water quality, with PureH2O’s PurityPRO™. These reverse osmosis purifiers are designed to integrate seamlessly with Quatreau® systems and produce a palpable difference in the taste, appearance and aroma of hot and cold beverages.

PureH2O Ltd has just announced Kiwa Regulation 4 (KUKreg4) Certification of its all-in-one multifunction tap, Quatreau Touch™ and its compact drinks station, Quatreau SmartTap™. M.D. of Woking, Surrey based PureH2O Ltd Roger Wiltshire, explains:

Increasingly, hospitality owners are looking to British manufactured products, and this is a wise choice – not only should this speed up supply and installation, but also it is likely to signal better build quality. Certainly, that’s evident with Quatreau®, which has been described as the only truly British-manufactured brand of boiling, chilled and sparkling taps. They’re the only such systems made from 316 stainless steel, with 90% of components manufactured in the UK using precision engineering companies near PureH2O’s HQ in Woking, Surrey. And then there’s the question of design and finish. Fortunately, both Quatreau Touch™ and Quatreau SmartTap™ are available in a range of finishes including brushed or polished stainless steel and brass, matt black and now also any RAL colour, which means Quatreau® can perfectly match your interior. It’s no wonder Quatreau® is chosen by hospitality clients small and large, such as the eco-smart venue for hire Woodhaven Space in Surrey, to well-known hotels including the Hilton, Paddington. Architects and project specifiers also choose Quatreau® for highprofile hospitality installations in many of the world’s most prestigious buildings including The Shard, The Scalpel and Salesforce Tower in London and One World Trade Centre and Hudson Yards in New York. PureH2O Ltd also offer HydreauBar™, the smart refill and sterilisation station for inhouse chilled and sparkling bottled water. HydreauBar™ sterilises and refills glass water bottles in one seamless, automatic process. Compact and efficient, it cuts carbon footprint, increases profit margins and improves productivity. What’s more, HydreauBar™ ensures exceptionally safe drinking water, with a Log7 reduction in pathogens thanks to its sterilisation of internal surfaces of bottles (which cannot be achieved by washing alone). And, just like the Quatreau® collection, HydreauBar™ provides a sustainable way to offer guests sparkling and chilled drinking water, with no plastic bottles - just exceptional quality water poured from attractive branded glass bottles. All in all, with Quatreau® and HydreauBar™, PureH2O Ltd has devised a range of drinking water systems with the perfect combination of functionality, quality, sustainability and great design – all manufactured in the UK. www.pureh2o.co.uk | 01483 617000 | help@pureh2o.co.uk Unit 21 Boundary Business Centre, Boundary Way, Woking, Surrey GU21 5DH

Bluewater declares single use plastic bottles ‘Public Enemy Number One’, offers solution Bluewater, a purpose-driven water company providing leading-edge water purification technology solutions for homes, businesses, and public dispensing, told attendees at the recent international ‘The Future Is Water’ symposium in Amsterdam that single-use plastic bottles should be viewed as ‘public enemy number one’. Speaking in early November at the symposium that was themed ‘Using the Power of Sport to Make a Sustainable & Environmental Impact’, Bluewater spokesperson Dave Noble said that throwaway plastic bottles deserved the epithet due to the pollution and contamination created during production, transportation and post-use leaching of chemicals and microplastics from plastic waste dumped in the oceans and landfills.

“Single-use plastics have for years been fouling our oceans and rivers with microparticles and toxic, hormone-changing chemicals,” Dave Noble told The Future is Water Symposium audience. He said one of the consequences of the unrestrained use and disposal of throwaway plastic bottles over the past few decades is that microplastics are now everywhere, in the air, our food, and the water we drink. Recent research has underlined the pervasiveness of microplastics with particles now being found in the poop of new-born babies. It has been estimated that over 17,500 tonnes of plastic enter seas around the planet every year, breaking down into micro-plastics and leaching chemicals such as endocrinedisrupting chemicals (EDCs), which

have been linked to various illnesses such as breast and prostate cancers, diabetes, obesity, asthma, and learning disorders. Bluewater, founded in 2013 by Swedish environmental entrepreneur Bengt Rittri, has made taming the monster of plastics pollution a core part of its mission by harnessing human ingenuity to research and develop sustainable solutions that events, and festivals, can use to create healthier, more sustainable lifestyles and practices. Dave Noble said that Bluewater’s journey in bringing transformative water purifying innovation to events like the British Open golf tournament which in 2019 ended the sale of plastic bottles previously sold at the event, has developed a new hydration business model that is already shaping habits and driving change at festivals around the world. “By leveraging the power of sporting and other events to shape public opinion, we are bringing a new sense of purpose to hydrating large numbers of people. That’s why Bluewater refill stations are becoming a regular sight at events where organisers want to reduce their environmental footprint with sustainable hydration initiatives, from the British Open to the Cape Town Marathon, and the Transat Jacques Varbre in France, to name just a few,” said Noble. He noted Bluewater’s innovation, sense of purpose, and mission are aligned with ensuring event organisers not only can provide large-scale sustainable hydration solutions, but also to ensure they can do so in a commercially beneficial way. Refill stations and refillable bottles from Bluewater meet new demands from the event industry, from promotional messaging and digital signage to powerful new water purifier systems, individualised sport-activityspecific remineralisation programs, and totally sustainable bottles. And, the latest generation of Bluewater bottles are zero plastic – made from stainless steel, use only silicone liners and carry loops, and warrantied to last a hundred years. “With our bottles and point of use hydration solutions, we believe we are doing our bit as a business to conserve nature for future generations. And helping events and festivals with our hydration solutions to also do their bit for a cleaner, better, greener world,” Noble said.

Air Canada Signature Club The most luxurious members’ club in Toronto’s Scotiabank Arena, Air Canada Signature Club, treats its members and their guests to an 8,800 sqf space specially designed for unrivaled entertaining within a premium, private environment. Recognizing that the high-end client is looking for something new, Maple Leaf Sports and Entertainment asked DesignAgency to re-envision the space, which is located in a private zone behind the arena seating, into a premium retreat where members can enjoy a hospitality experience that extends well beyond the game or culture of the event itself. With the new lounge, the design team was challenged to create a range of dining experiences that take advantage of the space’s elongated proportions and its varying ceiling heights, and also to create a variety of spaces that both encourage

opportunities for socializing and for privacy as desired. Entering past the walnut paneled entrance, guests are immersed in a warm and welcoming atmosphere defined by richly coloured materials, soft ambient lighting and signature Canadian art. The new lounge is an environment synonymous with deluxe hospitality, where thoughtfully curated spaces, sensuous materials and beautiful lighting form the backdrop for premium culinary excellence. Guests enter to the new central lounge and bar area, featuring a curvilinear leather paneled bar with glass and bronze detailing, ringed by leather barstools with comfortable, rounded backs and a continuous bar-top surface fit for dining. Table seating along the perimeter walls enables more cloistered conversations. Continuing through the room, the space transitions from a lounge to a dining area.

The ceilings inspire intimacy over the dining tables, rising to maximize the height of the striking, grand marble bar, which is backed by fluted backlit glass that casts an amber glow on the walnut shelving. Adding to this refined atmosphere are sparkling-brass accents and details, walnut tabletops and warm wood parquet flooring, fluted glass privacy screens, plush, dove-grey leather chairs and curved booths upholstered in tufted burgundy leather. Acting as a second entrance for members coming directly to and from the area, a central wine display corridor defined by smoked glass, warm brass and walnut detailing creates a truly immersive and unique experience. A series of wood paneled private dining rooms each with domestic proportions, art and custom lighting, enable guests to entertain in their own inner sanctum. www.havwoods.com/uk

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Beautiful wood flooring for any interior info@havwoods.com | www.havwoods.com/uk | 01524 737000 39

Brighton’s Burnt Orange Bar and Restaurant is Laid Back and Luxurious with Bespoke Silestone Surfaces When local restaurateur Razak Helalat decided to open a sophisticated bar and eatery in Brighton, the décor was going to be just as important as the menu. Offering a mix of small plates made from local and seasonal ingredients, cooked to perfection in a wood-fired oven, Burnt Orange is a seriously stylish spot to hang out. The bar area was fabricated by LBS Stone and features bespoke Silestone countertops in Eternal Calacatta Gold Quartz, finished with a Suede texture. The Eternal series from Silestone is inspired by natural stone and each slab features unique variations in veining. Timeless, elegant and hardwearing, it’s the perfect material choice for a busy bar area. Calacatta Gold is patterned with a blueish and grey vein with golden shades. Its crisp yet creamy white surface also features the Suede finish for a velvety soft matte texture. Resistant to stains and marks, this exclusive

treatment offers the highest technological performance, ideal for commercial countertops that need durability, resistance and longevity. Fabricators LBS Stone worked with restaurateur Razak Helalat to create the ultimate chill out venue, where customers can relax with a drink and something to eat in the bar or courtyard, with music curated by another Brighton local Norman Cook, aka Fatboy Slim. “We were delighted to be involved in this project,” says Ryan Buck, Retail Operations at LBS Stone. “We fabricated bespoke countertops for the bar area using Eternal Calacatta Gold Quartz from Silestone, finished with a Suede texture. We love the blue shades it creates with grey and golden veining and it’s the perfect choice for this stylish and vibey bar area. Quartz is extraordinarily hard and resilient. It is an excellent surface for restaurant countertops, kitchen ding – the perfect all-rounder!”

LBS Stone of Storrington, West Sussex offers affordable quartz, marble, granite and natural stone worktops, all measured, made and installed by its skilled craftsmen and expert professional team. This family-run business uses only the finest materials, suppliers, machinery and stateof-the-art technology to ensure a perfect fit is achieved on site within two weeks. Specialising in both home and commercial projects, Silestone is the perfect fit. Burnt Orange is open for coffee, brunch, a working lunch, afternoon beer, cocktail hour, dinner or a few plates and a bottle of wine and you can find it at 59 Middle Street, Brighton BN1 1AL. It’s a place to relax, meet up with family and friends, enjoy a cocktail, nibble on small, sociable plates of authentic wood-fired, local and seasonal dishes while enjoying the friendly atmosphere and music.

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A Countryside Christmas at The Great House at Sonning & The Swan at Streatley, Coppa Club Enjoy a true British Christmas at either of Coppa Club’s cozy hotels this festive season. The Great House at Sonning – a boutique hotel featuring 49 bedrooms and nestled in the Berkshire countryside.

- Festive Bed & Breakfast: Indulge in a festive getaway with a welcome glass of PiperHeidsieck Champagne, and a full Coppa Club breakfast which guests can choose to enjoy in bed or in the restaurant

Rate: Festive packages are available from £151 per night and Christmas Stay packages are available from £410 per night

The Swan at Streatley - a tranquil countryside getaway which has been recently refurbished and offers rooms opening onto the garden lawn and overlooking the river, making it a great option for a dog friendly getaway so even your furry friends can join in the festive fun. Both properties are roughly an hour from London, and situated along the River Thames boasting a large terrace, sweeping lawns and ample riverside space. In the lead up to the festive season, guests can enjoy activities such as wreath making and crisp winter strolls through the nearby village.

- A One-Night Christmas Stay: Spend the night before Christmas cosied up in the countryside before spending Christmas morning indulging in a healthy Coppa Club breakfast and enjoying a bespoke welcome stocking

Festive Afternoon Tea with Ballygally Castle, Northern Ireland

- Winter Supper & Stay: Start the festive season off right with a winter getaway to The Swan. The package includes a three-course dinner for two at Coppa Club, as well as a full breakfast

Rates: Festive packages are available from £146 per night and Christmas Stay packages are available from £355 per night

- A Two-Night Christmas Stay: Enjoy the most wonderful time of the year with a 2-night stay at The Swan. Guests can enjoy breakfast in bed as well as a welcome stocking which has been carefully curated with goodies from Coppa’s favourite local brands

Website: www.greathouseatsonning.co.uk/

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Website: www.theswanatstreatley.com

Ballygally Castle is pleased to offer a fantastic selection of festive events this holiday season. Throughout the holiday season guests can enjoy a festive afternoon tea with mulled wine or prosecco, which is served daily. Guests who would like to spend Christmas Day at Ballygally Castle can enjoy a delicious Christmas Day Grand Buffet Lunch with friends and family. This buffet consists of a fantastic 5 course feast and a visit from Santa and a gift for every child. Christmas Eve and Day Packages starting from £125 per person sharing a room, which includes a dinner and overnight accommodation and a full Irish breakfast in the morning. Those staying for Christmas day can enjoy a Christmas Day Grand Buffet Lunch.

From £125 per person sharing a room, includes dinner, accommodation and breakfast. Website: www.hastingshotels.com/ ballygally-castle/christmas.html Roam Around the Christmas Market in Cambridge, The Fellows House Christmas at The Fellows House Cambridge is like stepping foot into a storybook. Situated a stone’s throw from River Cam and Jesus Green, the property is ideal for both long and short stays and provides access to everything the historic city has to offer. Just a short winter stroll from the hotel is Cambridge’s Christmas Market, great for picking up some last minute goodies, and the North Pole in Parker’s Piece, a fun and festive day out with an ice rink, ice slide, and even an ice bar. All rooms feature fully equipped kitchens for those looking to cook a Christmas feast, and families can comfortably stay in connected rooms. The signature restaurant, The Folio Bar & Kitchen,

serves plant-based dishes made from locally sourced ingredients, and guests can enjoy The Sage of Cambridge as both a coffee and wine bar - both of which will be given a festive twist for the holidays to include favourites such as Norfolk Turkey and Oven Roasted Romanesco. from £170 per night for 2 people staying in a Kipling King room on a B&B basis. Website: www.thefellowshousecambridge curiocollection.com Christmas at Courmayeur Mont Blanc - A Snow-Covered Paradise In The Italian Alps Christmas at Courmayeur Mont Blanc is a true snow-covered wonderland. Renowned for its warm Italian welcome and fabulous winter sports scene, the resort is ideal for families, friends, skiers, and non-skiers looking to spend time outside in the fresh mountain air. During the festive season, visitors can enjoy the nearby Marché Vert

Noël, a festive holiday market featuring handmade products from local artisans, and plenty of food, wine, and Christmas treats. On the 3rd-4th of December, Courmayeur celebrates “its own” Santa Claus, Rhémy de Noël, a local traditional folk poetic figure. Children from all over send their letters or leave them in a special postbox located in Abbé Henry square; a group of volunteers answers each and every one of them. Courmayeur offers superb heliskiing, off-piste and cross-country skiing, as well as joy skating, fat biking, snow tubing, hiking, snow shoeing, climbing, cycling and much more. Website: www.courmayeurmontblanc.it/en Celebrate Christmas like a local in the traditional Tuscan village of Chianti, Tuscany Now & More Podere Brogi is a beautifully restored farmhouse and barn on the edge of the Chianti, converted into a luxury residence managed superbly by the Brogi family who live 10 minutes away. Originally used to produce oil, wine, cereals and fruit the property has now been entirely renovated to make it functional for sustainable tourism and is the ideal home-away-from-home this Christmas. The nearby city of Arezzo becomes a wonderful Christmas Village from the middle of November until the end of December. There are festive workshops and visits with Santa for the kids, and an authentic “Tirolese” market for picking up some last minute gifts and treats before the holiday. The beautiful infinity pool which looks out over the countryside is completely run by an internal solar thermal system and disinfected using top of the range salt technology. There is also a dedicated pool for children to learn to swim with a depth of 1.1m. There are also three hydromassage jets for the adults evening relaxation. This 6 bedroom property sleeps up to 10 people, offers Podere Brogi from £6,865 per week Website: www.tuscanynowandmore. com/villas/podere-brogi Reunite with Family in Sicily for Christmas This Year, Villatravellers Calura is a stunning and lovingly restored villa on the north coast of Sicily. With stunning sea views, a panoramic jacuzzi,

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and a prime location nearby some of Sicily’s most popular towns, this villa is ideal for a peaceful getaway this Christmas season. Featuring an outdoor kitchen, cozy fireplace, and a ping pong table for a festive family tournament, families will love their festive stay at Calura. Starting from 8th December, the Italian Christmas season officially begins, with many enjoying competing with friends and family at card parties. While in north Sicily, guests should check out the traditional living nativity display at Termini Imerese, for a truly authentic Sicilian Christmas experience.

Some of the incredible activities on offer include:

This villa is 3 bedrooms and sleeps 6 guests, from £1,806 per week

- Fun-filled family activities such as treasure hunts around the lodge, pottery and jewellery making classes, treetop yoga sessions or bush baking classes

- Hands-on educational experiences with local ecologists and astrologers - Game drives, bush walks, and water safaris to see the region’s more than 60 mammal species - Traditional bush camping under the stars

celebrate the festive season, Windjammer Landing has announced their 12 Days of Christmas lineup of activities. Highlights include a resort-wide celebration of St Lucia’s Carnival with live music and elaborate costumes, A Christmas Eve Resort Parade featuring a marching band and acrobats, and the Traditional Masquerade of St Lucia on Christmas Day. Rooms start at US$266.00 per night with Villas starting at US$448.00

- Reinvigorating in-villa spa experiences Website: www.windjammer-landing.com

Website: www.villatravellers.com/ Christmas Safari With Lepogo Lodges Lepogo Lodges, situated in South Africa’s Limpopo Province and one of Africa’s few entirely non-for-profit safari lodges, is delighted to invite guests to spend the festive period at their luxurious safari camp for the ultimate bucket-list adventure. Visitors can spend Christmas Day basking in the unspoilt beauty of the lodge and its private setting with a freshly prepared Christmas breakfast in the bush, while kids can take part in an exciting Christmas treasure hunt. Those looking to ensure their trip is an experience of a lifetime can additionally book one of the many experiences exclusive to Lepogo Lodges.

Start from R16,500 (£815*) per person, per night for a Luxury Clifftop Villa on an allinclusive board basis Website: www.lepogolodges.com Celebrate Christmas Beachside at Windjammer Landing The ideal spot to get some winter sun this Christmas, Windjammer Landing Villa Beach Resort is situated on a steep 60-acre hillside estate on the northside of St Lucia and made up of individual whitewashed villas. Windjammer is an oasis with a collection of villas, private residences and hotel rooms overlooking the sparkling Caribbean Sea. To

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Have a Merry Christmas with a stay at Quinta do Lago this winter. Guests can start the festivities off right with the resort’s annual Christmas Lights Switch-On on 4th December at the plaza at Dano’s, while enjoying some mulled wine or hot chocolate. In the week leading up to the big day, from 17th December to Christmas Eve, guests can collect bespoke Christmas Hampers with a pre-prepared three-course meal for up to 10 people. Those staying at The Magnolia Hotel can make sure every member of the family is included in the festivities, even furry friends, as dogs are considered guests of honour and welcomed free of charge. Offers a Standard Room from €82/£69 on a B&B basis. Website: www.themagnoliahotelqdl.com

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The most unique hotel entrances in the world For many of us, that true holiday feeling starts when you first step foot in your hotel. From James Bond style entrances to hand-blown glass flowered ceilings, these hotels have some of the most impressive hotel entrances that will leave guests with a lasting first impression.

Republic, the chandelier takes its inspiration from the Indonesian rainforests where butterflies fly freely thereby creating an ethereal aesthetic in the remarkable space.

Nightly rates at Aman Tokyo start from ¥75,000 (approx. £490) in a Deluxe Room.

Nightly rates start from 3,726,800 IDR (approx. £194)

Corinthia Hotel, London

Bellagio Hotel Las Vegas

The Langham, Jakarta

The most affordable hotel on our list is the Bellagio Hotel & Casino. Guests may not be planning a trip to Las Vegas specifically for fine art, but that is exactly what guests are treated to when they enter the Bellagio lobby. Sculptor Dale Chihuly has earned a reputation for his work with glass and perhaps one of the most eye grabbing pieces is his incredible installation at the Bellagio which is made from 2,000 colourful hand-blown glass flowers and weighs over 40,000 pounds.

JW Marriott Venice Resort & Spa

The hotel which is inspired by the Lake Como town of Bellagio in Italy, is also famed for The Fountains of Bellagio display which runs daily. Each performance is unique in expression and interpretation so no matter how many times you have seen the Fountains, they always have more in store to wow you with. Nightly rates at Bellagio Hotel & Casino start from $209 (approx. £155)

JW Marriott Venice Resort & Spa is a five star luxury hideaway in Venice, situated on its own private island, Isola delle Rose. Guests are welcomed with a James Bond style arrival by private boat, which takes them from St. Mark’s Square straight into the hotel lobby. JW Marriott Venice Resort & Spa is an oasis away from Venice’s labyrinth of canals and bridges, with lush green spaces and wide open areas where guests can spend days exploring the finest wellness and dining experiences on offer at the island resort. All of this just a stone’s throw away from the heart of Venice. Families will also be well looked after with a range of activities to enjoy, from the dedicated family pool to Venetian biscuit making at the Sapori Cooking Academy. Nightly rates at JW Marriott Venice start from €450 (approx. £377) for a double room.

The Bellagio, Las Vegas JW Marriott Venice Resort and Spa The Langham, Jakarta

Credit: Aman, Tokyo

For English decadence at its finest, look no further than London’s Corinthia Hotel. This elegant establishment is a stone’s throw from the city’s finest attractions, moments from Trafalgar Square and Whitehall. The hotel lobby is punctuated with a stunning Baccarat chandelier and grand piano and guests can enjoy one of London’s finest afternoon teas here which includes a glass of champagne in Baccarat flutes. Nightly rates at Corinthia Hotel London start from £599 for a Deluxe Room. Corinthia London Burj Al Arab Jumeirah, Dubai, UAE The most expensive hotel on our list is a blow the budget ultimate luxury experience. Designed by architect Tom Wright, Burj Al Arab Jumeirah has become an iconic landmark of architectural innovation, and a symbol of Dubai to the rest of the world. The hotel is home to one of the tallest grand atriums at 180 metres high, and the building itself sits at over 300 metres, even taller than the Eiffel Tower.

Aman Tokyo After years of anticipation, The Langham, Jakarta officially opened its doors this September in Indonesia’s capital city as the new leading ultra-luxury hotel and lifestyle destination. The stylish and contemporary 65-storey hotel is located within the new prestigious complex of District 8 at SCBD (Sudirman Central Business District) in close proximity to the city’s most importantfinancial, cultural and entertainment centres. Upon entering the arrival lobby, all eyes will be drawn towards the magnificent chandelier depicting 3,000 fluttering crystal butterflies, some of which are suspended by intricate wire work. Titled “Haven” by Lasvit, the renowned designers of dazzling bespoke light installations from the Czech 46

The Aman, located atop the Otemachi tower in Tokyo offers panoramic views of the Tokyo skyline through the floor-to-ceiling windows. Designed to resemble the inside of a traditional shoji paper lantern, the space also incorporates a water feature and rock garden to showcase the beauty of nature meeting the elegance of Japanese design. Foodies must try the Lounge’s themed afternoon teas, which have become an iconic Aman Tokyo experience. The team of expert mixologists also concoct signature tipples from behind the bar, where they preside over a rich and varied collection of premium sake, beers, wines, spirits and renowned Japanese whiskies.

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With lashings of gold at every corner, a coral-filled aquarium, kaleidoscopic fountains, and floral displays that are tended to by a team of 16 florists, the Burj Al Arab Jumeirah screams opulence and has taken hotel design to a new level of modern luxury. Nightly rates at Burj Al Arab Jumeirah start from £1,083. Burj Al Arab Jumeirah, Dubai These unique hotel entrances offer travellers opulence at first glance across amazing destinations around the world. So, where to go first?

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Spend this festive season in paradise at Sheraton Maldives Full Moon Resort & Spa Whether it’s a romantic end of year escape for two, a multigenerational family getaway or a special treat for the kids from Santa, the Maldives is an ideal destination for all types of travellers. With a range of extra-special dining events and entertainment on offer plus a spectacular New Year’s Eve celebration, guests are sure to have an unforgettable stay at Sheraton, surrounded by swaying palm trees and a gentle sea breeze.

dining experiences through to thoughtful amenities.

Situated on a private island in North Malé Atoll, Sheraton Maldives Full Moon Resort & Spa is accessible via complimentary 15-minute speedboat ride from Velana International Airport, making it ideal for those looking to keep travel time to a minimum. Home to seven restaurants and bars, two freshwater pools, a tennis court, a 24-hour gym and plenty of on-island activities (including Sheraton’s signature Side-by-Side Family Program), the resort is a picturesque destination with something for everyone. Guests can enjoy a well-earned break this winter and experience the most wonderful time of the year on a paradise island with their loved ones, far from crowded places and the hustle and bustle of the city. The resort will be offering guests special treats ranging from decadent

Christmas Festivities

Explore all that Sheraton has to offer and prepare to make this five-star resort a home for the holidays – where you can enjoy decadent dining on the shores of pristine beaches overlooking the azure Indian Ocean, and take part in festive celebrations and activities with loved ones.

Christmas Eve at Sheraton Maldives Full Moon Resort & Spa is sure to be one to remember. A very special cocktail party will be hosted by the management team at Anchorage Beach, where guests can sip on craft cocktails and enjoy live performances whilst taking in the picturesque sunset. A decadent Christmas dinner buffet will follow by the beach, with highlights from Western and Eastern cuisines, whilst the vibrant tunes of the in-house band will keep guests entertained throughout the night. On Christmas Day, be whisked away to an uninhabited island to meet Santa, feast on a barbecue and enjoy plenty of fun and

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games, before returning in the evening to sing your heart out alongside the Furanafushi Christmas Carolers. A Week of Christmas Activities for Kids Little ones have a lot to look forward to at Sheraton Maldives Full Moon Resort & Spa this festive season, with a jam-packed calendar of activities to keep them entertained. Throughout the first week of January at the Adventure Club, there’s an endless list of activities focused on fun and learning – from Christmas lantern making to hula hooping, Zumba sessions, coconut hunting, water splash games, cupcake decorating and pizza making. Keeping it Festive till 2022 The celebrations aren’t just for Christmas – from 22 December to 31 December 2021 there’s something fun lined up each day as we count down to 2022. From morning yoga to Kahoot Quiz nights, coconut tree de-nutting, crab racing, gingerbread house decorating, sessions with the marine biologist or adopting a coral, the countdown to 2022 is action-packed at Sheraton Maldives Full Moon Resort & Spa!

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Features list for 2022 As we welcome the new year we will be running our usual monthly editorial features on hotel openings, industry news, advice articles and travel locations. If you would like to send us editorial content to be considered for submission then please send content to carol@warmwelcomemagazine.com. The closing deadline for the January issue is 8th Dec.

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Companies of the Year Beer & Wine Commercial Cleaning & Hygiene Contract Flooring & Surfaces EPOS 51

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