Home is where the hearth is
Inside Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Magic Behind the Fire . . . . . . . . . . . . . 3 The Past Year . . . . . . . . . . . . . . . . . . . . . 4-5 Industry Technical Articles . . . . . . . . . . . . 6-7 Design and Updating Your Heater . . . . . . 8-9 Buying and Storing Wood . . . . . . . . . . . . . 10
Why is SmartBurn the Ultimate Chimney Cleaning System? . . . . . . . . . . . 11 Testimonials . . . . . . . . . . . . . . . . . . . . 12-13 The Other Kind of Wood Smoke . . . . . . . . 14 Vege Curry Recipe & Our Farmers . . . . . . 15 SmartBurn Winter Word Sleuth 2020 . . . . 16
WINTER 2020
Welcome
We are very proud to announce that this winter 2020 is SmartBurn’s 15th Anniversary and the 10th year since our family purchased the business from Peter Hutchison, the inventor and successful founder of SmartBurn. We gratefully acknowledge that some of you reading
created by the unpresented and disastrous summer
this newsletter have used a SmartBurn every year
bush fires across Australia, which have utterly
since inception, making a massive environmental
devastated so many people, including our relatives.
contribution. We reflect on the wonderful people who
Our thoughts are with all those affected by these
have contributed to our team, as staff and advisors,
bush fires, for the lives lost, for the firefighters, and
and wonder how all that time flew.
emergency services personnel who worked tirelessly
We have made many improvements over the years,
to serve their communities.
the addition of a cradle to each SmartBurn made
We are grateful for the journey we have lead so
our product more reliable, safer and easy to
far, proud of our 72 awards, and of the massive
use. Switching to stainless steel, we’ve been able
environmental contribution through wood heating
to further streamline our production systems to
that we are making together, whilst also supporting
bring you a better quality and lasting product.
Australian manufacturing and jobs. Thank you for
The packaging has evolved to a more contemporary
welcoming SmartBurn into your homes and lives for
style, and our marketing is ever changing as we
the betterment of our environment. Please enjoy this
embrace the digital revolution. Our daughter Chloe
newsletter to keep you updated on all things to do
graduated from high school this year and has since been helping out in our business, a joy many family businesses achieve. Despite its tradition and appeal, heating with
with the wood fire heating industry. We thank you for your continued support. Warm Regards,
wood sends particulates airborne, and when done less responsibly, contributes to poorer air quality. Nothing remotely in comparison to the smoke haze
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Glenn Fretwell and the SmartBurn team
More Heat & Less Smoke From Your Wood Fire
The Magic behind the Fire “A room is always better when there is a fire going in it.” What is it within our DNA as humans that transfixes and draws us all to the warmth and comfort of a mesmerizing fire? We can easily get lost as we peer into its jumping peaks and letting its heat fill our hearts and homes. Fire is so much more than some mystical chemistry. It serves as a social gathering point, activates nearly all of our senses, whilst also being good for your mental and emotional wellbeing. Mindfulness is simply defined as living in the moment, not caught up in the events of the past or conversations caught up in our head. It’s a concept that sounds relatively easy on paper but in practice can be much harder. One of the best ways to train the mind is through mindfulness meditation. Digital apps such as Headspace, Calm and Smiling Mind can be of great assistance, and other times actions where you only focus on just one thing can be helpful. This could be going on a
brisk walk or having a cup of tea and staring into that beautiful fire, or nature’s television as we call it. But there is science behind this open-eyed meditation. As we gaze into the flames of a fire, our brain’s activity level slows into a state known as Alpha waves. These are the kind of waves experienced just before falling asleep, and is the reason looking into the spectrum of colour that appears in a fire evokes such peacefulness and relaxation within us. We also become more open to new ideas and it is said that one can be highly creative during this state. So, we hope you sit back and relax in front of your fire as you enjoy the rest of this newsletter. Maybe even try the word sleuth.
smartburn.com.au
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The Past Year
AHHA Industry Conference It is important for us to contribute to the industry in which we participate. The Australian Home Heating Association, underwent a restructure this year, to better promote the interests of quality standards and responsible operation of wood heaters. Pictured with Glenn is Bruce Mogg at this year’s annual conference. Through various industry roles, including AHHA Board member, Bruce is a significant contributor to the sustainability of the wood heating industry, of which we all enjoy.
Education is the Best Investment When did you last attend a training course, or invest in your personal growth? We all know that time in education is the most beneficial activity that we can individually undertake, and as a business make in our people. Glenn attended a Management course in the USA late last year, whilst also participating in financial and digital marketing short courses. What might you be able to undertake this year, either large or small, to challenge yourself? "To attract what you want in your life takes considerable effort, dedication, belief, action and practice." - John Assaraf
USA Direct TV – As Seen on TV TV still works for us! In this modern era of on demand digital content, we understand that our customers in regional areas, especially whilst inside during winter, still enjoy traditional television. Look for our “Tonight’s Weather is brought to you by SmartBurn” during your nightly TV News. We have also enjoyed sales success in the USA recently with new territories learning about SmartBurn through infomercial style television. We are delighted to be able to bring the benefits of SmartBurn and make this environmental contribution in the USA.
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More Heat & Less Smoke From Your Wood Fire
Retail Store Partners Every year Glenn has the pleasure of visiting as many as practical of our nearly 1,200 strong retail network across all regions. We rely on our stores to effectively display and promote the benefits of our product, and in store training is the best way to offer support. Friendships formed with small business owners and store manages alike, as well as the thousands of retail staff and familiar faces are greatly appreciated. Look out for the SmartBurn display box on the counter of your local store.
Benefits of Employing Older Generations
Tip
2019 $1,000 Competition Prize Winner
When adding a new SmartBurn tu be, retain th e old tube with in your firebox fo ra few weeks in addition to yo u new unit. That way you will cont inue to receive the be nefits should your tube not be completely em pt y. Then later on dispose of the oldest tu be.
As people live longer, so they will work longer. At SmartBurn we are proudly Australian Invented and Made. We are blessed to have a crew of conscientious and reliable older generation staff. In addition to keeping local jobs and skills alive, the professional experience, humour, flexibility and collaborative nature that older generation staff bring is something we're very grateful and proud of. We would recommend it to other businesses in a heartbeat. In the same way as our consumers choosing ‘Made in Australia’ wherever possible is something that we can all easily achieve to benefit our broader society.
We were delighted to announce that Paul Van Brakel of Swan View WA, pictured right with his dog Ally, was drawn from all the entries received to win our $1,000 major prize draw for 2019. This is in addition to the 10x SmartBurn that we give away every month throughout each year. Send in the form at the rear of this Newsletter or in each How to Use leaflet contained within the product box, or enter via our website. ….and this could be you next year!
smartburn.com.au
5
Industry Technical Articles
Measuring Air Quality Many Local Government Councils and the Australian EPA continuously record environmental air quality typically with a DustTrak measuring device. These machines record particle aerodynamic diameter, both as a PM2.5 and PM10 measurement, as well as total suspended particulate matter (TSP). This is a measure of the concentration of 2.5 micron and 10 micron sized particles in the air. PM2.5 particles can enter the lungs and bloodstream and are therefore of most concern for human health. Of course fine airborne particles come from a range of sources including mining, diesel fuel emissions, road dust, bush fires, agricultural wind erosion, and also wood heater smoke.
What's With the Firebrick? Placing SmartBurn on a small firebrick provides a stable level base and distances it from being disturbed by moving logs. Principally this elevates the tube out of the ash bed, allowing the active vapours to be released from the ends of the tube without being buried in ash. Small Firebricks that are just the right size to support your SmartBurn are available directly from SmartBurn, or as a spare part from reseller stores of new wood heaters. We don’t recommend to use a house or paving brick within your wood heater, since they are not kilned to as high a temperature to remove moisture creating an explosion risk.
Tip
your close Don’t pletely ly com p p u s air little ht – a overnig t of lo a ids air avo ! smoke
Manufacturing Locally SmartBurn is produced right here in Perth, Western Australia. We proudly source all supplies from local businesses – many family operated – supporting local skills and employment. From steel supply, engineering, graphic design, packaging and printing, through to transport. Quality control, and on time supply are key advantages.
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More Heat & Less Smoke From Your Wood Fire
Glass Cleaning Tip
Don’t be Tempted to Skip a Year With Your Flue Cleaning
The idea of us ing wet new spaper and ash to cl ean the glas s door of your heat er generally works, however a S martBurn will continually do this for you without the el bow grease!
A flue is not maintenance free, however, clean chimney flues don’t catch fire! Approximately 1,000 Aussie homes experience a flue fire every year. SmartBurn can aid in making sure your place isn’t one of them.
SmartBurn is safe, easy to use and non-toxic. Its unique design means it lasts longer than chemical cleaners and will also reduce your smoke emissions, extend your overnight burn as well as assist in cleaning your glass.
SmartBurn is Certified as Non-Corrosive Within their NATA certified laboratory, SGS Certification Services have performed extensive tests to confirm that the SmartBurn device is noncorrosive and not detrimental to any of the metals within your firebox or flue, including wetbacks. The test report is downloadable from our SmartBurn website. SmartBurn is safe, natural non-toxic and not a chemical or salt based cleaner. Obviously, high moisture wood can be a significant contributor to corrosion, so again we repeat, use only dry wood.
smartburn.com.au
7
Design and Updating Your Heater
Fireplaces Dominate Living Spaces Did you know that not all rooms within our homes are created equal when it comes to creating those spaces where unforgettable memories and enlightening conversations take place. Whilst in the USA recently, Glenn attended a presentation about a study performed in Wisconsin. It was revealed that survey participants said the most important rooms of the house were firstly, the living or family room, then kitchen, which beat places such as the bedroom and back yard by a long shot. Their findings suggest rooms with features such as fireplaces and high ceilings evoke positive emotions that increase feelings of welcoming, relaxation and coziness. When asked to evaluate their current homes participants indicated that rooms with fireplaces were much more likely to be associated with the uplifting emotions people crave.
Thinking About Renovating? Fireplaces and wood heaters are typically the dominant element in rooms lucky enough to have them, and the anchor around which furnishings are organized. In fact, most fireplaces refuse to be ignored, whether they’re beautiful or ugly.
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And therein lies the problem: What if your fireplace is clad in dated tile or discoloured brick, or your mantel looks out of proportion or out of place? (McKeough, 2019). If you like your fireplace, chances are you’ll like your whole room a lot better. So why not renovate? Built-in fireplaces can have the mantle or brick façade painted, and the mantle can also be changed or swapped out altogether, significantly changing the look of your room.
Not Broken, but Very Inefficient
Reminder
Turn your fir
ebox fan off Your wood heater is 20+ when burnin g overnight years old, but it still works as this cools the firebox increasing sm right? Consider changing your oke emissions. wood heater for a new efficient model. Be amazed by how much more heat output is achieved, whilst using less wood. Modern wood heaters have significantly increased efficiency ensuring less smoke production at all stages of burning, benefiting your neighbourhood. Yes, you may not get quite as long an overnight burn, but using a SmartBurn can help with that!
More Heat & Less Smoke From Your Wood Fire
Choosing a New Model A quick search will find many modern designs that will compliment different styles of home architecture too; it doesn’t have to be a boring black square box. Since August 2019 all new wood heaters available for sale within Australia meet a new minimum standard of 60% efficiency and have particle emissions not greater than 1.5g/kg, with many performing far better than these minimums. Be sure to investigate www.certifiedwoodheaters.com.au to check the performance and certification of your new dream model. Your flue kit also needs to meet Australian Standards, further ensuring your safety. Buy the right size; A heater that is too large for an area will have to be turned down too often and too small a heater can result in over-firing, shortening the life of the heater.
Fun Fact Completed in March 2019 and standing 18 storeys high ‘Mjostarnet’ housing The Wood Hotel in Norway is the tallest timber building in the world. Buildings made with crosslaminated timber use less than half the carbon emissions of structures using steel and concrete. “If we are going to deal with climate change, it’s all about moving away from carbon intensive building materials.” (Ackerley, 2019).
Concerned about climate change? Heat your home with wood. The USA EPA, among other global organisations, have determined firewood is a Carbon Neutral greenhouse gas emitter.
smartburn.com.au
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Buying and Storing Wood HOT Tip
Sourcing Certified Firewood - FAA M
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0
t a roaring ho Aim to have es ut in t 20 m fire for at leas much air flow as ith w each day higher This will get as possible. e ur s up yo flu temperature ur yo keep and assist to flue clean.
When purchasing firewood, look for the Firewood Association of Australia logo from your firewood supplier. The FAA developed and manages a system of self-regulation that prevents sales of unseasoned wood. FAA Members source wood from sustainable forests, ensure wood is the correct weight and responsibly dry prior to sale. Handheld moisture meters are an easy and quick way to ensure at the moisture content of your firewood is less than 20%.
Lighting Tips It isn’t necessary to use newspaper when lighting your fire. Start with good quality natural firelighters, followed by small kindling, softwood if available, then small wood pieces and finally the larger logs. Load the wood with the ends front to back in the firebox, this allows better airflow within the firebox. Remember to always keep your air flow slider on maximum air for 20 mins after lighting, and always after reloading new wood to your fire.
Wood stacking - A Chore or an Art Form? There is no question that wood needs to be well cured and dried in order to perform the best in your wood heater. Storing logs in an unorganised pile will impede air flow and cause the wood to rot rather than continue to dry and season even more. Hardwood as cut blocks should be cured for at least 12 months prior to burning.
Tip green Unseasoned lly looks a wood genera the middle lot darker in than of the block ges. around the ed
10
0 BER No. 0
Easy Steps to Dry Wood •
Split wood dries much faster, since free moisture escapes more quickly from the ends not the sides.
•
Cut your wood into a range of sizes to suit your wood heater, including small pieces for kindling.
•
Stack off the ground and away from buildings to allow air to circulate.
•
Stack wood in a single row with the split side facing down.
•
Properly dried wood is lighter and will sound hollow when pieces are knocked against another.
•
Depending on climatic conditions (temperature and relative humidity) wood moisture content comes to equilibrium with the surrounding environment at around 15%.
Got a creative way of stacking your wood at home? We’d love to know, so send your photos into orders@smartburn. com.au for a chance to feature on our Facebook page.
More Heat & Less Smoke From Your Wood Fire
Why is SmartBurn the Ultimate Chimney Cleaning System?
Our performance is proven SmartBurn delivers trusted quality and proven efficiency to your wood heater. Thanks to its superior engineering, the natural vapours emitted by SmartBurn turn wasted fuel (smoke) into burnable fuel, saving you money on wood, whilst also saving you the arduous task of cleaning your chimney flue and heater glass door.
BEFORE
AFTER
The Multi-Award winning SmartBurn has been scientifically tested for efficiency and safety and since its launch in 2005 has won over 72 Awards for Environmental Sustainability, Innovation & Excellence. A clever little device indeed!
The SmartBurn Device Makes Cleaning Laboratoryyour Tested and Proven in Chimney Simple and Stress Free! Australia and USA
AHHA Laboratory Emission Results
SmartBurn comprises of a steel tube containing a solid mixture Australian Test Results of natural ingredients. Once heated, the ingredients melt and sit *AHHA Test results in in the ‘bowl’ of the steel casing and slowly release small amounts accordance with Australia and New Zealand standards of vapourised ingredients from the open ends.
AS4012, AS4013 and AS: 2918
Without SmartBurn
The vapours emitted by SmartBurn work directly on the gases coming off the wood's heated surface, igniting these and optimising fuel burn. This results in a 54% reduction in wood smoke emissions and a 17% more effective burn of wood. A small amount these ingredients USA TestofResults will act on any existing residues (creosote) on the Test internal walls *OMNI results accordance with in the chimney flue, and these will be slowlyinremoved.
With SmartBurn
SmartBurn is a proud finalist and winner of 72 Awards
USA EPA Method 5G and Method 28
Once the fire-box is cold, the mixture of ingredients becomes a solid again. One unit lasts approximately 3 months.
Simply place the SmartBurn tube in the base of the firebox on Tips on how to burn better! a firebrick to optimise the performance of the fire, it’s that easy! 1. Burn only dry, seasoned wood
2. Store wood in a well ventilated area, off the ground in a criss-cross fashion which allows air to circulate freely 3. Use kindling wood, paper or fire lighters to establish a good fire quickly
Why use SmartBurn?
4. Use several small logs rather than larger logs to start the fire. Stack the logs loosely so air can circulate. You can add larger pieces of wood when a bed of red coals is established
5. Get as much air (oxygen) into the fire as quickly as possible in the first 20 minutes by opening air vents fully
6. Once the wood is burning fiercely, you may turn down the controls to give a comfortable fire
17% more heat
54% less smoke
Lasts Clean Scientifically Australian 3 Team For more information please contact our Customer Care glass tested owned on 08 9202 0700 or visit months
Natural ingredients
Noncorrosive
Chimney cleaner
Less ash
www.smartburn.com.au
smartburn.com.au
Multi-award Gentle on the winning environment
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Testimonials Hands Down the best product
I had been looking forward to finally giving SmartBurn a try and with all the hype it had a lot to live up to but I am absolutely stoked to say that it definitely works. Within a couple of weeks it had done everything as promised, cleaned the flu, cleaned the glass etc. I could even notice more heat output and less wood actually going on to the fire. If you own a wood fire you NEED this product.
Ron - West Coast, TAS
Why you need this
If you're not using SmartBurn you are missing out. Clean glass, clean chimney, less ash & less wood burnt. I have been using SmartBurn since they first hit the market and use them every winter. What they guarantee is what you get & that is all the above. When you go outside and you're not sure if they work or not just look up at your chimney & see how clean it is, & that's not mentioning the absence of great plumes of smoke. Try it, even if it's only once.
Warren - Muckatah, VIC
Keeps the chimney clean
Great product, we love it!
Been using this product for years now, and wouldn't be without it. It cleans the glass even after I've made it go black from wood touching it. Love the chimney thermometer also, helps to keep the fire burning at the optimum level. Paulette - Inverell, NSW
SmartBurn lives up to its blurb
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I will continue buying this product, having done so for many years. It does what it is said to do. The glass and flue stay very clean. No complicated instructions or installation procedure.
Carol - Molesworth, TAS
Very happy with it. Noticed how clean the chimney hat was after last winter.
Helps the glass stay clean. First time users and we are happy that it is environmentally friendly.
Greg - South West, WA
Good old fashioned customer service & award winning product
My husband and I have been using SmartBurn for many moons now. At first we weren't too sure of its effectiveness, however after removing the baffle plate we saw how much soot had sunk from our chimney. After several weeks we then noticed cleaner glass and longer wood burn and have been advocates ever since.
We now enjoy a yearly newsletter from this company which has many interesting articles. This year’s spoke about the importance of chimney draft and on reading this we had a technician come and replace our old small flue with a longer one. Our fire now roars like never before so thank you.
Recently I clumsily stoked the SmartBurn when hot and the ingredients leaked out much to my dismay. I rang the customer service line and was greeted by a lovely young lady who ran through how the SmartBurn works and told me I could still indeed use the ingredients that had run out. Not only did I receive great advice but she sent a replacement and firebrick to get us firing along again which arrived a few days later with a beautiful hand-written note.
I can’t fault this company or the exceptional service given.
Maureen - South West, WA
What's not to like!
We have used your product for over 6 years and are very satisfied.
We use wood fired heating only to heat our house. We choose good, dry wood and add a smart burn at the beginning of the season. Glass is noticeably cleaner, wood burns cleaner and leaves less ash to clean up. Our chimney is cleaned regularly and our man who does it is always impressed how clean our flue is after months of constant use.
Jean - Murray Bridge, WA
An excellent product!! Wal - Bathurst, NSW
I use SmartBurn every season!!
Joanna - Orange, NSW
Lindsay - Sussex Inlet, NSW
I have been using it for 13 years!
Been using since 2005. Willibald - Jindabyne, NSW
It is my attempt at being a better environmental citizen. Christine - Shefield, TAS
Raymond - Strathfieldsaye, VIC
No Climbing on the roof anymore! Fred - Branxton, NSW
If you have seen the difference SmartBurn or have any feedback for us, leave a review www.productreview.com.au/listings/smart-burn
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The Other Kind of Wood Smoke
At the time of writing this (Jan 2020) there is still plenty of summer to pass, and when you read this during the cool of winter, spare a thought for those recovering from the devastation of the bush fires experienced this past summer. Yes we have bush fires every year, furthermore exaggerated by recent drought conditions, yet never before have we as a nation had to endure such widespread, simultaneous destruction, and severity. So far bushfires have ripped through approximately 5 million hectares of land across Australia, leaving only what many described as an apocalyptic feeling behind. If climate change is making drought, heatwaves and bushfires bigger and more frequent, the horrific events of this past summer could become a regular occurrence. We acknowledge the firefighters, the strength of human spirit, pure heartache and tragedy.
southern station at Monash was 4,650 — more than 23 times the hazardous level of 200. (ABC News, 2020) The worst days during winter rarely ever exceed the 200 level. But the pollution didn’t stop there with the haze traveling 2,000km appearing over areas of New Zealand, as pictured below. As a business we at SmartBurn are very proud of the contribution that we make towards the reduction of smoke emissions from domestic wood heating, and the public health benefit that this achieves. It is with gratitude that our SmartBurn business, like many people, has been in a position to make a substantial financial donation to the Volunteer Fire Services within Australia.
But what about the air quality? Wood heating gets targeted for contribution to poor air quality, at a scale. At one point reports say Canberra’s air pollution was the highest it’s ever been, with clouds of smoke blanketing the area in only a matter of hours. The air quality index reading, a measure of 2.5 micros sized particles in the air, in the ACT's
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More Heat & Less Smoke From Your Wood Fire
Have vegetarian dinner guests? Turn up the heat with this delicious winter warmer.
5 Spice Vege Curry Recipe INSPIRED
BY
CHEF
Prep Time: 8 minutes Serves: 4-6
CYNTHIA
LOUISE
Cooking time: 20-25 minutes Freezer friendly: Yes
Ingredients ƾ
1 cup raw cashews
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1 onion, thinly sliced
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2 tablespoons coriander
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1.2 litres water
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4 garlic cloves, finely chopped
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Salt, to taste
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2 tomatoes, roughly chopped
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2 tablespoons paprika
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Pepper, to taste
1 red chilli, roughly chopped (optional)
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2 teaspoons cinnamon
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1 teaspoon fennel
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ƾ
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200 grams organic tomato paste Coconut oil for frying
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6 whole cardamon pods, crushed
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3 large carrots, cut into bite-size chunks, steamed 3 large potatoes, cut into bite-size chunks, steamed
1/2 teaspoon cayenne
Method ƾ
ƾ
ƾ
ƾ ƾ
Add the cashews, water, tomatoes, chilli, and tomato paste to your blender.
ƾ
Blend until completely smooth and creamy. Set aside.
ƾ
Heat a medium-sized pan over high heat.
ƾ
Pour in some coconut oil.
ƾ
Add the onions, garlic, and spices and season with salt and pepper.
ƾ
Cook over medium heat for 5 minutes stirring continuously. Do not burn. Reduce the heat to low and cook for 5 more minutes.
20 more minutes over low heat. Keep stirring to prevent the sauce from sticking to the bottom. ƾ
Stir in the creamy cashew sauce. Cook for 15 minutes stirring constantly.
ƾ
When the cooking time is up, turn off the heat and allow to rest before serving. Serve with rice or quinoa.
Add your steamed veggies and allow to cook for
RSF, DF, GF, V, VEG
Praying for our Farmers! The majority of our customers reside in outer metropolitan, regional and rural areas, including many farmers who routinely use our SmartBurn product. We acknowledge the severe and lingering dry conditions experienced across Australia over the past few years. Drought effects the entire fabric of rural communities so reliant on those farming the land. Lisa and I are from a farming background and having many family and friends involved in agriculture, we pray for favourable weather and more prosperous seasons ahead in your district.
smartburn.com.au
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SMARTBURN NEWS
SmartBurn Winter Word Sleuth 2020
Follow us
SmartBurn Australia
Your challenge is to find all the words on the list.
Find these words
Words can be forwards, backwards, on a diagonal or a combination of them all! A
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