SDN September 3, 2020

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The Voice of Seguin Today

Volume 55 • Number 168 830 • 379 • 2234

City giving citizens a new, quick way to find an answer, report a problem

By Darren Dunn

TextMyGov allows the city to expand its ability to reach those people.

(Seguin) -- There’s a new way for you to easily access information or to report problems in the city of Seguin. The city this week is launching its TextMyGov text messaging service. Seguin Public Information Officer Jennifer Sourdellia says that this is a tool that is easily accessible to anyone who has the ability to send a text message. Sourdellia says texting is a major way that people communicate today, and

“At least 97 percent of smart phone owners text regularly according to Pew Research (Center). According to a Nielson Study, 56 percent of people surveyed would rather text message a business rather than call customer service. Using TextMyGov is a quick, easy and in many cases eliminates the need to call the city and there’s no app to download,” said Sourdellia.

Warren Zerr 830-214-3219

See TEXT PROBLEM, page 3


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