August 2017 Chamber News

Chamber News Vol. 52, No. 11

August 2017

A PUBLICATION OF THE SIOUX FALLS AREA CHAMBER OF COMMERCE

INVESTING IN COMMUNITY Community Appeals process helps direct fundraising

Sioux Falls Area Chamber of Commerce • siouxfallschamber.com

Thomas Ambrose II, MD

Samuel Schimelpfenig, MD

Matthew Blake, MD Michael Devish, DO* Kathlyn Drexler, MD Patrick O’Brien, MD

Starting September 2017

Brian Dix, DPM

Starting September 2017

Gustavo Diaz, PA-C

Tyler Krome, PA-C James Ramos, PA-C

Aaron Pemberton, MD*

Kerry Van Overbeke, PA-C

IN THIS ISSUE COVER STORY

Investing in Community

Community Appeals process helps direct fundraising...................24-29 FEATURES

Crossroads Summit aims to educate, connect and inspire . . . . . 32-34 Sioux Falls Marathon continues to grow. . . . . . . . . . . . . . . . . . . . . . . 35 IN THIS ISSUE: Message from the Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Events Calendars. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Economic Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Noteworthy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Faces & Places. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-22 Community Appeals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Business Advocacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-31

Chamber News PUBLISHER

Sioux Falls Area Chamber of Commerce CHAMBER NEWS AD SALES

ARGUS LEADER MEDIA For advertising information, call Nathan O’neal at (605) 331-2372 or email noneal@argusleader.com

CHAMBER NEWS LAYOUT/DESIGN JILL BLOM

CHAMBER NEWS EDITOR

JENNIE DOYEN For editorial information, call: (605) 336-1620 Chamber News is published monthly by the Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200 Sioux Falls, SD 57104 Postmaster please send address changes to: Sioux Falls Area Chamber of Commerce, PO Box 1425, 200 N. Phillips Ave., Suite 200, Sioux Falls, SD 57101-1425 Phone: (605) 336-1620 • Email: sfacc@siouxfalls.com

Headlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-37

CHAMBER MISSION

Convention & Visitors Bureau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

As the leading Sioux Falls area business advocate, the Sioux Falls Area Chamber of Commerce represents its members by advancing and promoting the economic health and quality of life of the region.

Business Sense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Business News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Member Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42-43 Chamber Partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Ribbon Cuttings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45-51 Member Anniversaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Five Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 From the Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

ON THE COVER For more than 60 years, the Sioux Falls Area Chamber of Commerce Community Appeals program has been boosting capital fundraising projects in the community.

Communicate WITH THE

CHAMBER .com/siouxfallschamber @SFAreaChamber @SFAreaAdvocate Sioux Falls Area Chamber of Commerce

Read online or find archived issues: issuu.com/siouxfallschamber

Thank you to the following members for supporting the Sioux Falls Area Chamber of Commerce by being premium sponsors of the Chamber News magazine.

chambernews.com | Chamber News 3

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MESSAGE FROM THE CHAIR

Message from the Chair Are you “living your mission” at work, in your community or in your neighborhood? It’s a question that will confront attendees at the Crossroads Summit on August 17. This is the fourth installment of the biannual event hosted by our Young Professionals Network. This year’s theme is “Living Your Mission.” It should be an amazing event with speakers and content valuable to all of us.

How can I best make an investment in my community? What is my responsibility of service? Am I giving back in a way that aligns with my personal values and interests?

DAVE KAPASKA, D.O. 2016-17 Chair of the Board

The magic happens when individuals collectively bring that spirit into their businesses.

No matter if you are a young person just launching your career, an established professional, or – like me – a new retiree, we can all benefit from pausing to ask ourselves those questions.

Many individuals choose to live their mission by giving back and investing in community.

The magic happens when those individuals collectively bring that spirit into their businesses.

Investments then happen at a corporate level as well. Sioux Falls has an impressive track record of corporate giving through our Chamber Community Appeals program. Read more about that in this month’s feature story starting on page 24.

Think about what the Sioux Falls area projects to the world in terms of what we value as community; what our mission is. We boast the second most generous United Way per capita in America. Through Forward Sioux Falls we have a robust community and economic development program ensuring our growth for years to come. And as new citizens come to Sioux Falls from around the world, we are welcoming them as neighbors and growing programs that help them successfully integrate into our workforce and community. Combine all this with the multitude of acts of kindness we witness daily – Sioux Falls is truly a special place.

So I ask again… are you living your mission? Are your leaders, colleagues or employees living their mission?

I encourage you to join our YPN members at the Crossroads Summit. Take the day to reignite your heart and passion for your work, for your colleagues and for your customers.

You will not regret it!

2016-17 SIOUX FALLS AREA CHAMBER OF COMMERCE LEADERSHIP AND STAFF EXECUTIVE COMMITTEE CHAIR DAVE KAPASKA, D.O. CHAIR-ELECT STEVE VAN BUSKIRK Van Buskirk Companies VICE CHAIR TIM STURDEVANT Sturdevant’s Auto Parts TREASURER BOBBI THURY Legacy Law Firm, P.C. IMMEDIATE PAST CHAIR PAUL BRUFLAT CNA Surety PRESIDENT/CEO JASON BALL Chamber of Commerce

EX-OFFICIO GERALD BENINGA Minnehaha County Commission MAYOR MIKE HUETHER City of Sioux Falls DR. BRIAN MAHER Superintendent, Sioux Falls Public School System JIM SCHMIDT Lincoln County Commission KATE PARKER Sioux Falls School Board KYLE GROOS Sioux Falls Catholic Schools

BOARD OF DIRECTORS WENDY BERGAN JDS Industries DAN DOYLE Cutler Law Firm GARY GASPAR Interstate Office Products SHARON HASELHOFF Grand Falls Casino & Golf Resort MIKE HAUCK Accord Commercial Real Estate, LLC JOHN HENKHAUS The Everist Company JAY HUIZENGA KELOLAND-TV DEAN KARSKY Farmers Insurance Group/Karsky Agency LAURIE KNUTSON EmBe MARK MICKELSON Mickelson & Co. CHRISTY NICOLAISAN Multi-Cultural Center of Sioux Falls ALEX RAMIREZ USA Media TV CARL WYNJA U.S. Bank

CHAMBER & CVB STAFF JASON BALL President/CEO THANE BARNIER Web Development & IT Manager MATT BARTHEL CVB Communications Manager JOAN BARTLING Finance & Accounting Director JUSTIN BENTAAS Public Affairs & Research Manager JILL BLOM Graphics & Communications Specialist SHIRLEY BUSEMAN Receptionist CINDY CHRISTENSEN Agri-Business Division Manager RACHEL CRANE CVB Host City Manager JENNIE DOYEN Marketing & Communications Manager ANNA ELIASON CVB Sales Manager AMY M. FARR Membership Sales & Retention Manager JEFF FEJFAR Web Designer

MARY HUBLOU CVB First Impressions Manager/Project Assistant JAY KALTENBACH CVB Services/Resale Manager MARK LEE Public Affairs & Communications Director PAT LUND Membership Development Director MIKE LYNCH Forward Sioux Falls Director of Investor Relations JILL NIEDRINGHAUS CVB Sales Manager WENDY NEUHARTH Membership Services Administrative Assistant KRISTA ORSACK CVB Director of Marketing KATHIE PUTHOFF CVB Administrative Assistant TAYLOR ROLLO CVB Sales Assistant TERI SCHMIDT CVB Executive Director KAYLA SCHOLTEN Young Professionals Network Manager TERESA SCHREIER Public Affairs & Communications Assistant SUSAN SEACHRIS Administrative/Accounting Assistant EMILY SPERRY CVB Creative Development Manager TATE STENSGAARD CVB Sales Manager JACKIE WENTWORTH CVB Sales Manager VALERIE WILLSON Membership Events Manager ERIN ZIMMERMAN CVB Sales Manager

chambernews.com | Chamber News 5

Customized care re for heart stent patients is here – ORD ONLY AT SANFORD AL. HEART HOSPITAL. Sanford Heart is proud to be a part of a health system that has focused on integrating ating genomic medicine into primary care, which is dramatically changing how we treat patients.

Now with one simple genetic test - not available anywhere else in the region – heartt stent patients can significantly reduce their risk of future heart attacks. This test allows our experts to pinpoint the most effective anti-clotting medication for each patient, based on their DNA.

National study* reveals vital information for patients with heart stents About 30% of all patients have a genetic deficiency that impairs how they react to Plavix (clopidogrel), which increases the risk of heart attack or stroke. *Sanford Heart is a participant in this study

Call (605) 312-2278 to learn if this genetic test is right for you.

Tom Stys, MD, FACC, FSCAI

THINKHEARTTHINKUS.COM/PLAVIX VIX 013000-00358 7/17

Medical Director of Cardiology Services at Sanford Heart Hospital

CALENDARS

CHAMBER

Events Calendar

Dates, times and locations are subject to change.

For a current listing of all Chamber events, visit siouxfallschamber.com, read the weekly edition of Quickly, or call (605) 336-1620.

You can register and pay for events online at siouxfallschamber.com.

4:30–6:30 p.m.

South Dakota Public Universities & Research Center (University Center), 4801 N. Career Ave.

SPONSORED BY:

RSVP to vwillson@siouxfalls.com or at siouxfallschamber.com

Sioux Falls Area Chamber of Commerce 111th Annual Meeting Tuesday, Oct. 24, 2017 Sioux Falls Convention Center

COST: $99/all day, $25/breakfast only, $35/lunch only MORE INFORMATION: kscholten@siouxfalls.com or sfcrossroads.com

what’s taking place in Washington, D.C. Following his remarks, Thune will take questions from the audience.

COMPLIMENTARY HORS D’OEUVRES & BEVERAGES $5 ADMISSION OR USE YOUR MIXER PASS

SAVE THE DATE

workshops and keynote speakers. Attend the entire event or just the breakfast or luncheon keynotes. More information about the keynote speakers, breakout sessions and CEO panel can be found at sfcrossroads.com.

11:30 a.m.–1 p.m.

Sioux Falls Convention Center, Ballroom A, 1201 N. West Ave. DETAILS: Hear from U.S. Sen. John Thune as he shares an update on

AUGUST MEMBERSHIP

TUESDAY, AUG. 15

7:30 a.m.–4:30 p.m.

Sioux Falls Convention Center, 1201 N. West Ave. DETAILS: Everyone is invited to this one-day event filled with great

INSIDE WASHINGTON WITH SENATOR JOHN THUNE FRIDAY, AUG. 18

FEATURED EVENT

MIXER

CROSSROADS SUMMIT THURSDAY, AUG. 17

COST: $25 per person, includes lunch RSVP: tschreier@siouxfalls.com or (605) 373-2050

INSIDE WASHINGTON WITH REPRESENTATIVE KRISTI NOEM FRIDAY, AUG. 25

11:30 a.m.–1 p.m.

Holiday Inn City Centre, Falls Room, 100 W. 8th St. DETAILS: Hear from U.S. Rep. Kristi Noem as she shares an update on

what’s taking place in Washington, D.C. Following her remarks, Noem will take questions from the audience.

COST: $25 per person, includes lunch RSVP: tschreier@siouxfalls.com or (605) 373-2050

SEPTEMBER MEMBERSHIP MIXER THURSDAY, SEPT. 7

4:30–6:30 p.m.

Brown & Saenger, 621 W. Russell St. DETAILS: Sponsored by Brown & Saenger COST: $5 or use your Mixer Pass

DIPLOMAT COMMITTEE 35TH ANNIVERSARY & REUNION FRIDAY, SEPT. 8 6–8 p.m.

The Country Club of Sioux Falls, 3400 W. 22nd St. DETAILS: All diplomats who have served the Chamber over the past 35 years are invited to an evening of celebration and camaraderie.

COST: $25 per person RSVP: wneuharth@siouxfalls.com or (605) 373-2037

OPERATION THANK YOU THURSDAY, SEPT. 28

7:30 a.m. Kick-off 4:30 p.m. Wrap-up Holiday Inn City Centre, 100 W. 8th St. DETAILS: Take part in this fun, one-day event where approximately 300 volunteers will hand-deliver Chamber and Sioux Falls materials to other members and say “thank you.” Volunteer and sponsorship opportunities are available. Sponsored by the Chamber’s Diplomat Committee.

MORE INFORMATION: vwillson@siouxfalls.com or (605) 373-2010

chambernews.com | Chamber News 7

USA Today Network Local Digital Benchmarks The Proof You’ve Been Waiting For HIGH ENGAGEMENT Local interaction for standard display ads is

2.4x

HIGHER

than industry average

USA Today Network Local

.18%

Google Benchmark

.10%

Billboard Video Takeover

.23% .27%

Interactive Takeover

.31% .37%

Gravity Pushdown

(Compared to .11% CTR)

.53% 1.67%

Transitional

100% of local sites exceeded IAB ad viewability benchmarks across standard units

Mobile ads have a

42%

HIGHER

viewability than industry average

USA Today Network local high impact ad units average

30%

HIGHER

In view rate compared to industry average

Source: USA Today Network Local 2016 Digital Campaigns. DFP, 2016 Google display benchmarks.

WHY DO WE PERFORM BETTER?

Audience

CTR than Industry Average CTR Performance – STD AD Units

Our High Impact Ad Units Also Perform Significantly Above Google Benchmarks

.18%

Hero Flip

USA TODAY NETWORK LOCAL SITES AVERAGE 80% HIGHER

Brand

Content

USA Today Network Local Sites Provide A Brand Safe Environment.

1.

2.

3.

HIGH QUALITY JOURNALISM LESS CLUTTER (1 AD PER SCREEN) 3RD PARTY VERIFICATION (MOAT AND IAS)

In today’s digital media environment, clients demand transparency and validation that their ads are being seen. USA Today Network local sites provide a desirable audience, engaging content, proven performance and results from trusted local brands.

In 2016, USA Today Network’s local sites managed more than

82,500 DIGITAL CAMPAIGNS

In 2016, Netw managed

Local expertise & national scale = ROI for business.

Our network of 109 sites provide local digital and marketing expertise to drive results for your business. We have analyzed data from thousands of campaigns and can leverage insights and best practices data across the entire USA Today Network to help inform and develop customized digital marketing solutions for local businesses.

Contact us at 605.331.2341 or www.almediasolutions.com

UPCOMING EVENTS To RSVP to any of these events, email kscholten@siouxfalls.com or call (605) 373-2002. Visit siouxfallsypn.com for a full list of events.

COMMUNITY CONNECTIONS TOUR: MILLENNIUM RECYCLING, INC. THURSDAY, AUG. 10

A SIT DOWN WITH U.S. SENATOR JOHN THUNE FRIDAY, AUG. 18

A SIT DOWN WITH U.S. REPRESENTATIVE KRISTI NOEM FRIDAY, AUG 25

DETAILS: Serving Sioux Falls and the upper

DETAILS: A Sit Down is a unique opportunity

DETAILS: A Sit Down is a unique opportunity

4-5 p.m.

Millennium Recycling, Inc. 305 E. 50th St. N.

Midwest since 1999, Millennium Recycling, Inc. recycles a wide variety of materials from residential and commercial generators. Their goal is to continue driving the recycling rate up through education and innovation. Join us for a tour, please RSVP as spots are limited.

COST: Free

11:15-11:45 a.m.

Sioux Falls Convention Center 1201 N. West Ave.

11:15 -11:45 a.m.

Holiday Inn City Centre, Cascade Room 100 W. 8th St.

for YPN members to have a question and answer session with U.S. Senator John Thune. Space is limited to the first 20 YPN members to RSVP. This event is free to attend, but you must also register and attend Inside Washington with Senator Thune, held after this event. A Sit Down with Senator Thune is open to YPN members only.

COST: Free

Connect WITH THE

for YPN members to have a question and answer session with Representative Kristi Noem. Space is limited to the first 20 YPN members to RSVP. This event is free to attend, but you must also register and attend Inside Washington with Representative Noem, held after this event. A Sit Down with Representative Noem is open to YPN members only.

COST: Free

YPN

Find us on social media or visit siouxfallsypn.com

REGISTER NOW! Thursday, Aug. 17, 2017

Sioux Falls Convention Center

Keynote Speakers: John T. Meyer, Co-Founder/CEO of Lemonly

2 01 7

Cross roads SUMMIT LIVING YOUR MISSION

Bert Jacobs, Co-Founder/CEO of Life is Good

Register online at sfcrossroads.com Presented by the Sioux Falls Young Professionals Network, a program of the Sioux Falls Area Chamber of Commerce chambernews.com | Chamber News 9

Events listed are compiled from siouxfallsevents.com and visitsiouxfallsevents.com.

Siouxfallsevents.com is the community’s free, comprehensive community events calendar. Anyone can post an event happening in the Sioux Falls area. It’s free and it’s a great way to promote your event.

The Sioux Falls Convention & Visitors Bureau developed the visitor-related calendar to provide visitors a list of events they may be interested in attending.

By combining the calendars, you can see when there’s going to be a large number of visitors in the community and learn about events and activities you want to attend.

For more information about visitor-related activities, contact the Sioux Falls Convention & Visitors Bureau at (605) 275-6060. Learn more details about any of the following events by logging on or contact the Sioux Falls Area Chamber of Commerce at (605) 336-1620.

AUGUST 2

Brett Young at The District

3-6

Canaries Baseball vs. Texas Air Hogs

4

Special Olympics 11th Annual Golf Classic

4

Downtown First Friday

4

Downtown Block Party at 8th & Railroad

4-13

78th Annual Sioux Empire Fair

5

Outdoor University at The Outdoor Campus

6

Evening for the Kids benefit for Children’s Home Society

7

Orion Classic golf benefit for Children’s Home Society

7-9

Canaries Baseball vs. Winnipeg Goldeyes

9

Ag Appreciation Day at the Sioux Empire Fair

9

Seether at The District

10

Legends for Kids 2017

10

Circa Survive at Icon Lounge

12

Hellyeah at The District

12-13

PRCA Rodeo

16

United Way’s WomenUnite

INVESTED IN YOUR SUCCESS When choosing a banker for your business finances, choose one who has your company’s best interests in mind.

CorTrust business bankers invest the time to fully understand your industry and guide your financial decisions.

Pam Rippentrop Vice President NMLS ID 1396417

Raise your expectations.

cortrustbank.com 2101 S Minnesota Ave | 605.335.1400 Member FDIC | Equal Housing Lender | ID 405612

10 Chamber News | AUGUST 2017

18-20

Canaries Baseball vs. Laredo Lemurs

7-10

19

Downtown Riverfest

9 Germanfest

19

Fiddles & Friends at Strawbale Winery

9

Sidewalk Arts Festival

19

Migration Celebration at The Butterfly House and Aquarium

10

Sioux Falls Marathon, Half Marathon & Miracle 5k

19

Eric Hutchinson at Icon Lounge

13

Gavin DeGraw RAW Tour at The District

22-24

Canaries Baseball vs. Fargo-Moorhead RedHawks

15-17

The Garth Brooks World Tour

24

Rooftop Cinema at the First Avenue ramp

25

605 Made Night Market

16

Party Like It’s 1945 Hanger Dance Sioux Falls Regional Airport

26

McCrossan Xtreme Event Rodeo

16

Animal Enrichment Day at Great Plains Zoo

26-27

Lifelight’s City Fest

16-24

Fall Parade of Homes

28-31

Canaries Baseball vs. Gary-SouthShore RailCats

18

Professional Image Wedding Showcase

31-Sept 3

LPGA Symetra Tour/Sioux Falls GreatLIFE Challenge

22-24

The Garth Brooks World Tour

23

Family Health & Safety Festival

SEPTEMBER

23

Sioux Falls Walk to Defeat ALS

1

Downtown First Friday

24

Susan G. Komen South Dakota Race for the Cure

Downtown Block Party at 8th and Railroad

27

Modest Mouse at The District

1-2

Canaries Baseball vs. Sioux City Explorers

29-30

PRCA Rodeo “Wrangler Champions Challenge” Finale

5

WWE SmackDown Live

1

South Dakota State Senior Games

AVIAN OCULAR TENDENCIES DEMONSTRATED IN A MANAGED CYBERSECURITY SERVICE AND

NETWORK SECURITY

ITS EFFECTS ON NETWORK SECURITY.

A SECURITY ANALYSIS BY SDN COMMUNICATIONS

SDN Communications’full suite of managed cybersecurity services including managed firewall and routers, remote network monitoring, and managed DDoS Protection give you an eagle-eye

0.5 sec inspection

view of your network, protecting you at every level from online threats.

27”

12 3 4 5123 412 2 4561 12 91991 124 33 66

Enjoy the UPTIME. | sdncommunications.com chambernews.com | Chamber News 11

I’M READY TO

DELIVER RESULTS

I will help you target your customers and inspire them to action. The USA Today Network ran 82,000 digital campaigns last year and I would love to use that expertise to provide results only we can deliver.

Tyler Parr

Digital Strategist

Mobile: 605.321.6544 Office: 605.331.2298 tparr@gannett.com

ECONOMIC INDICATORS Tracking trends in business is just one way that the Sioux Falls Area Chamber of Commerce is looking out for our members. Sioux Falls is a great place to do business, in part because of its diverse economy. Check here for economic indicators that help show growth and development.

City of Sioux Falls Building Permit Data

Regional Unemployment Rates

JUNE 2017

MAY 2017

CUMULATIVE YEAR TO DATE

6995 PERMITS

2015

3851 PERMITS

2016

BISMARCK

1.9%

3502 PERMITS

2017 0

1000

2000

3000

4000

5000

6000

7000

FARGO

1.9%

8000

MINNEAPOLIS/ ST. PAUL

Source: City of Sioux Falls

3.2%

RAPID CITY

City of Sioux Falls Total Construction Value

3.1%

JUNE 2017

SIOUX FALLS

CUMULATIVE YEAR TO DATE

2.5%

ROCHESTER

2.9%

CEDAR RAPIDS

3.2%

500 OMAHA

2.9%

DES MOINES

2.8%

LINCOLN

2.6%

400

Source: Bureau of Labor Statistics Note: figures represent Metropolitan Statistical Areas (MSA), not just city; rates are not seasonally-adjusted

Agriculture Trends

300

MAY 2017

$9.76

10

$9.32

$407.6 million $195.9 million

200

$9.26

$9.30

0

$340.3 million $112.8 million

(IN MILLIONS)

100

$376.1 million $116.8 million

2015

2016

Source: City of Sioux Falls

Total Construction Value

2017 New Non-Residential Construction Value

$8.72

8

SOYBEANS

(PER BUSHEL) U.S. SOUTH DAKOTA

6

CORN

(PER BUSHEL) U.S. SOUTH DAKOTA

Sioux Falls Region Housing Overview JUNE 2017

4

New Listings: 733 Days on the Market Until Sale: 82 Median Sales Price: $202,850 Inventory of Homes for Sale: 1,447 Source: RASE (Realtor Association of the Sioux Empire)

$8.84

$3.68

$3.36

2

May 2016

$3.43

$3.45

$3.15

$3.13

April May

2017

2017

Source: U.S. Department of Agriculture chambernews.com | Chamber News 13

IT DOESN’T MATTER

WHAT YOU

SAY...

IF YOU’RE NOT TALKING TO YOUR CUSTOMERS. BE WHERE YOUR CUSTOMERS ARE WHEN THEY’RE READY TO BUY. With our innovative mobile, video, and branded content solutions, we help target your customer and inspire them to action. It’s digital marketing that connects, with results only we can deliver.

NOTEWORTHY Headlines, accolades and rankings — Sioux Falls is often in the news for our community’s excellent business climate and high quality of life. Look for that information to be shared again here along with other topical quick hits.

South Dakota—the Volunteer State?

Have you recently taken time out of your day to volunteer at a local non-profit? If so, it hasn’t gone unnoticed! According to the Corporation for National and Community Service, South Dakota has the fourth highest volunteer participation in the nation.

Here is how South Dakota stacks up against other states:

Rank

State

Volunteer Participation Rate

Total Volunteers

Hours Per Capita

1

Utah

43.23%

844,023

75.6

2

Minnesota

35.43%

1,560,667

33.0

3

Wisconsin

35.34%

1,630,800

42.9

4

South Dakota

35.30%

240,933

40.8

5

Idaho

34.08%

382,220

37.5

6

Nebraska

33.73%

466,310

37.9

7

Kansas

33.13%

688,224

35.0

8

Vermont

33.07%

160,020

37.1

9

Alaska

32.65%

170,151

37.2

Iowa

32.52%

765,675

34.0

10

Source: nationalservice.gov/vcla/states

chambernews.com | Chamber News 15

FACES & PLACES

Faces & Places

NATHAN STALLINGA DakotAbilities

DAREN ANDERSON Big D Technology Solutions, Inc.

JOEY ROTERT Sioux Falls Federal Credit Union

JULIE NELSON

American Bank & Trust

Our members do more than follow the news. They make the news. Job promotions and hirings. New projects. New partnerships.

Awards. Every day we hear about exciting accomplishments, historic milestones and other positive aspects of our member businesses that deserve to be shared.

APRIL MEYERINK bookyourbillboard.com

TAMMY BEINTEMA JDRF

CINDI JOHNSON Spectrum Marketing Services

BRAD NELSON

The Lynda B. Advantage/ Team Billars & Associates KW

Recognition of Chamber Volunteers The Ambassador Team of the Month for June was Team Stallinga: Nathan Stallinga, DakotAbilities; Joey Rotert, Sioux Falls Federal Credit Union; and April Meyerink, bookyourbillboard.com.

The Sales Award went to Nathan Stallinga, DakotAbilities and the Ribbon Cutting Award went to April Meyerink, bookyourbillboard.com.

Cindi Johnson, Spectrum Marketing Services, was awarded Diplomat of the Month honors for June. Second place honors went to Daren Anderson, Big D Technology Solutions, Inc., and Julie Nelson, American Bank & Trust, was awarded third place honors. Tammy Beintema, JDRF, won the Reinvestment Award. Brad Nelson, The Lynda B. Advantage/Team Billars & Associates KW won the Ribbon Cutting Attendance Award.

Diplomat Team of the Month for June went to Captain Cindi Johnson, Spectrum Marketing Services; James Payer II, Girl Scouts-Dakota Horizons; Dustin Brouwer, Sioux Falls Seminary; Tammy Beintema, JDRF; and Travis Dunn, Argus Leader Media/Sioux Falls Business Journal.

Faces & Places is great way to use your membership to be seen. This column appears each month in Chamber News and features information about Sioux Falls Area Chamber of Commerce members and volunteers. Submissions may include grand openings, changes in management, moves, expansions, major developments and award recognition. Submit news using the Faces & Places form at chambernews.com or email jdoyen@siouxfalls.com.

16 Chamber News | AUGUST 2017

FACES & PLACES

Julie Nelson was recognized for 25 years of outstanding service to the Diplomat Committee of the Chamber. Diplomat Chair Shiela Hoff and Chamber Membership Director Pat Lund presented Nelson with a plaque on June 9, 2017.

New Faces & Promotions Spherion Staffing has hired Greg Stafford as a Client Service Supervisor and Mikayla Pond as a Recruiting Assistant in the Sioux Falls office. Stafford oversees the workflow of applicants into placements, including recruitment, prequalifying and skill matching to client job orders. He earned his bachelors of science in business administration from Columbia Southern University. Pond oversees the workflow of prequalifying applicants, developing candidate engagement and on-boarding of new employees.

She earned her bachelor of arts in human resources from South Dakota State University.

Midco has promoted three leaders: Tammy Alberts has been promoted to SMB Sales Manager. Alberts joined Midco in 2000 as a business sales consultant and now coaches the Midco sales team throughout South Dakota and Kansas. Eric Dietrich has been promoted to Customer Experience Center and Direct Sales Manager. He will oversee Midco’s 13 Customer Experience Centers and the doorto-door sales channel of the business. Ben Dold has been promoted to Senior Director of Central Operations. Most recently, Dold led the marketing insights and sales team. He is currently responsible for leading operations analytics, supply chain management, customer experience and field analytics.

Midco has hired seven new leaders: Kyle Alexander has joined as Director of Marketing Analytics. He is responsible for leading, developing and managing all aspects of marketing and product analytics for the company. He has more than 11 years of marketing management and research experience, and holds certifications in Net Promoter Score Methodology, Google Analytics and Pragmatic Marketing. Brandon Chapman has been hired as the SMB Sales Manager for eastern North Dakota and Minnesota and will lead and develop business consultants in that territory. Chapman brings management and sales experience to Midco from the communications and manufacturing industries. Nick Langerock is Midco’s new Senior Product Manager focusing on building the framework for continuous innovation and development of business products. Langerock previously managed precision agriculture products that helped revolutionize farming practices to be more efficient and eco-friendly.

Shea McAdaragh has been hired as the Consumer Products Manager. McAdaragh is responsible for consumer-facing product lines: internet, cable TV, phone and Midco SmartHOME™. Jeremy McGregor joined as Director of Business Customer Care. He leads a team dedicated to supporting Midco Business customers using internet, networking,

phone, cable TV, and managed and data center services. Jackie Stratman has been hired as the South Dakota Advertising Sales Manager.

Stratman leads the advertising consultants in Sioux Falls, Watertown, Mitchell, Aberdeen and Rapid City. Her professional career includes marketing and public relations roles, where she developed a proven management strategy and superb team-building skills. David Wood is Midco’s new General Operations Manager for the Kansas service area. Wood oversees technical field activities and provides direction to management to ensure growth and optimal financial performance of the Lawrence Technical Operations Center. He has more than 25 years of headend and maintenance experience.

MetaBank has hired three new employees and promoted two. Travis DeWitt has joined as Test Analyst; Keith Sexe has joined as Portfolio Administration Manager; Sarah Mettler has joined as Director of Product Analytics; Brittany Kelley Elsasser is promoted to Director of Investor Relations; and Natalie Story is promoted to Assistant Vice President.

Lon Hawley has joined Cornerstone Bank as a Home Mortgage Consultant in Sioux Falls.

Originally from Aberdeen, Hawley attended the University of North Dakota and has over 35 years of banking experience.

chambernews.com | Chamber News 17

FACES & PLACES

Honors & Awards Lorrane Johansen, Paramedics Plus, has received the American Ambulance Association’s Stars of Life award, which recognizes ambulance service professionals for outstanding service and dedication. Since beginning her emergency medical services career in 1994, Johansen has worked as a paramedic, field training officer, flight paramedic and field supervisor. She serves as the peer coordinator for the Sioux Empire Critical Incident Stress Management team, which educates, advocates and facilitates the services and support needed for emergency response professionals, organizations, individuals, families and communities.

She has also served as Paramedic Plus’ liaison to several rural fire departments in Minnehaha County. Johansen volunteers as a firefighter and emergency medical technician for Valley Springs Fire Department.

The Sioux Falls Business Resource Network recognized Baymont Inn & Suites with a Disability Friendly Recognition Program award.

MetaBank has been named one of the Top Mid-Size Banks, $2 billion to $10 billion in assets, by American Banker Magazine.

The Insurance Professionals of Greater Sioux Falls recognized several individuals at the 2017 Membership Appreciation Banquet. Jennifer Christensen, Sr. Client Service Consultant at Holmes Murphy & Associates LLC of Sioux Falls, was named Insurance Professional of the Year. The award recognizes excellence among those who have been employed in the insurance industry a minimum of ten years. Tammy Carlson, Account Manager at Howalt+McDowell Insurance, A Marsh & McLennan Agency LLC Company of Sioux

Leadership Natalie Eisenberg has been named CEO of Click Rain. Eisenberg has served as Vice President of Sales and Marketing for the company since 2016. Current CEO Paul Ten Haken will step down September 5 and will serve as chair of the firm’s advisory board.

Along with the CEO change, Click Rain will introduce a reorganized executive team: Eric Ellefson, Partner and Chief Operations Officer; James Krueger, Partner and Chief Marketing Officer; Chris Prendergast, Partner and Chief Strategy Officer; and Carissa Schoffelman, Vice President of Administration.

SF-0000362507

Habitat for Humanity of Greater Sioux Falls announces new leaders elected to the Executive Committee for the Board of Directors. Joe Gannon, Wells Fargo, is President; Matt Gabbert, U.S. Bank, is Vice President; Rob Schulte, Kaleden Corporation, is Past President; Jon Wunder, First PREMIER Bank, is Treasurer; and Tony Dwire, TSP, is Secretary.

18 Chamber News | AUGUST 2017

Falls, was named Client Service Professional of the Year. The award recognizes excellence among those whose primary responsibility is in a service capacity with internal and external customers.

Linda Medenwald, Surplus Lines Underwriter at Great Plains Brokerage of Sioux Falls, was named Professional Underwriter of the Year.

This award recognizes an underwriter who has demonstrated superior knowledge of the UW field, experienced professional advancement through educational pursuits, demonstrated leadership and is an active participant in IAIP activities. Nancy Garry, Personal Lines Account Manager at Howalt+McDowell Insurance, A Marsh & McLennan Agency LLC Company of Sioux Falls, was recognized for over 30 years of active membership. Nancy has been dedicated to her education and obtained several insurance designations.

FACES & PLACES

Be Seen

1

2 3 1-4 The July Membership Mixer was hosted by Architecture

4

Incorporated, at their recently renovated office in downtown Sioux Falls. More than 230 people enjoyed networking with other Chamber members.

chambernews.com | Chamber News 19

FACES & PLACES

Be Seen

5

5 Matt Feichtinger, Republic National Distributing Company LLC,

welcomed approximately 75 people to his company offices on June 27 for ChamberHood. Attendees enjoyed lunch and networking and heard updates on developments happening in their neighborhood in northeast Sioux Falls. 6 YPN members enjoyed peer networking and learning about opportunities to engage with YPN programs during the New Member Mixer at BIN 201. 7 Vicki Kerkvliet was the guest speaker at YPN’s A Seat at the Table event in July. She shared her experience and perspective on the challenges and opportunities for people with disabilities in the workforce.

20 Chamber News | AUGUST 2017

6 7

7

FACES & PLACES

8

8

8-9 Morning Mingle was held July 13 at Habitat for Humanity of Greater Sioux Falls. Caribou Coffee & Einstein Bagels provided complimentary coffee and bagels to attendees.

9

chambernews.com | Chamber News 21

FACES & PLACES

Be Seen

10 10 YPN members enjoyed a night out at a Sioux Falls Canaries game. 11 Carrie Anderson, Five J Design, LLC, shared her knowledge on inbound marketing strategies with attendees at a recent Business Sense Workshop.

11

22 Chamber News | AUGUST 2017

COMMUNITY APPEALS SIOUX FALLS AREA CHAMBER OF COMMERCE

Community Appeals Scheduled Fund Drives The purpose of the Community Appeals Committee is to qualify and provide orderly scheduling of capital fund drives.

The committee has a responsibility to discourage unnecessary or overlapping drives, to assess funds available in the Sioux Falls business community, and to provide input on realistic drive goals.

Community Appeals scheduled fund drives

Capital fund drive applications will be accepted by the committee until Aug. 1 of any one year and the suggested solicitation amount and time slot for approved drives will be determined and scheduled by the committee no later than February of the following year.

GREAT PLAINS ZOO & DELBRIDGE MUSEUM OF NATURAL HISTORY APRIL 1-JULY 31, 2018 $1.41 MILLION

AMERICAN CANCER SOCIETY NOV. 1, 2018-MARCH 31, 2019 $1.2 MILLION

STOCKYARDS AG EXPERIENCE NOV. 1, 2017-MARCH 31, 2018 $1.19 MILLION

Construct a Hope Lodge for patients who live at least 40 miles or one hour from cancer treatment in Sioux Falls.

Create a living heritage outdoor plaza on the site of the original Sioux Falls Stockyards.

Create a new “Big Cats of Africa” exhibit.

BOY SCOUTS OF AMERICASIOUX COUNCIL APRIL 1-JULY 31, 2019 $1.57 MILLION

Renovate existing facilities to meet the increasing safety and program standards necessary to equip local youth to be “Prepared for Life.”

For more information on the Community Appeals Committee, call Mike Lynch at (605) 373-2008.

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chambernews.com | Chamber News 23

INVESTING IN COMMUNITY

Community Appeals process helps direct fundraising

BY JENNIE DOYEN

Sioux Falls Area Chamber of Commerce

In every corner of our city, you can find evidence of the impact of the Sioux Falls Area Chamber of Commerce Community Appeals program. On the north side of town, Special Olympics of South Dakota makes its home in a large red and white building that is the result of a successful 2014 Community Appeals campaign. Head east and you’ll find Great Bear Recreation Area and the Mary Jo Wegner Arboretum, two nature areas that were preserved and improved in part due to investments from local businesses via Community Appeals. And right in the heart of the city, the DakotAbilities Longfellow Center showcases what can happen when a community comes together to repurpose a historic school building.

Community Appeals serves as a trusted guide for local businesses considering investments in community agencies.

The purpose of the program is to qualify and provide for orderly scheduling of capital fund drives for non-profit organizations and accredited, non-profit post-secondary institutions. Since the program began in 1953, more than $60 million has been contributed to capital projects.

24 Chamber News | AUGUST 2017

The process begins when organizations submit an application for a capital fund drive. A committee of roughly 30 volunteers representing local businesses reviews all the applications, and then invites each applicant to give a presentation on their request. The committee votes on and schedules campaigns based on the community’s needs and capacity to support the projects. There are typically two campaigns per calendar year and campaigns are never scheduled during the months that the Sioux Empire United Way conducts their campaign nor during the Forward Sioux Falls campaign, which occurs every five years. Approved campaigns are scheduled 2-3 years in advance.

Community Appeals campaigns have been running for more than 60 years and many facilities in Sioux Falls are a direct result of those campaigns. Great Bear Recreation Park general manager Dan Grider credits their Community Appeals campaign with kickstarting growth and development of the park.

COVER STORY

In the mid 1990s Great Bear’s board of directors developed a master plan to improve the entire 220 acres of the park.

This included expanding the chalet, adding a beginner area, new runs on the south side, a tubing hill and a 6 kilometer nature trail. Grider said, “The idea was to grow Great Bear from a seasonal park to a park for all seasons.”

Financing those capital improvements through admission and rental fees would have been extremely difficult. Instead, they applied and were scheduled for a Community Appeals campaign in 1997.

“Community Appeals was the only credible way that Great Bear could reach out to the Sioux Falls community to help in developing the master plan,” said Grider. “The Great Bear expansion committee, along with campaign manager Andy Cole, were able to convince over 400 companies and individuals that Great Bear Recreation Park is an asset to the community and the quality of life that it adds to our diverse community was worthy of the investment.”

The “Greater Bear” campaign raised over $1.2 million for the project. Today, area residents are able to enjoy outdoor recreation year-round at Great Bear.

PREPARATION IS CRUCIAL TO SUCCESS Capital campaigns, by their very nature, require a lot of visioning from an organization’s leadership. The long-range planning necessary to facilitate a successful campaign means that a non-profit must be looking about five years into the future. DakotAbilities, for example, began looking for ways to alleviate overcrowding at their Duluth Avenue facility in 2011. They conducted their Community Appeals campaign in 2015 and moved into their new facility in March 2016.

DakotAbilities CEO Robert Bohm stated, “When it was time to review our plans with the Community Appeals committee we had been actively working on our plan, financial needs and the overall strategy to reach our fundraising goals for more than 18 months.”

Left page: A couple enjoys a walk on the trails at the Mary Jo Wegner Arboretum in east Sioux Falls. The Wegner Arboretum Society, Inc. conducted a Community Appeals campaign in 2009 to help fund improvements at the park. This page: A successful 1997 Community Appeals campaign helped Great Bear Recreation Area grow from a seasonal ski park into a year-round recreation area.

chambernews.com | Chamber News 25

COVER STORY

It is natural for an agency to see a need and feel a sense of urgency, but the Community Appeals program works best for those who take the time to carefully plan. Bohm said, “A good plan is the road map to the success of the project because whatever bumps occur along the way – and there will be bumps – they won’t be devastating to the project because many options will have been considered in the planning process.”

A SOLID PROCESS BUILDS TRUST The Community Appeals committee has a responsibility to assure Chamber members and potential donors that a campaign approved solicitation is worthy of funding consideration. Organizational factors considered by the Community Appeals committee include the leadership and stakeholders in the project, financial projections and whether or not a feasibility study has been completed. The committee also weighs the project’s economic impact, the degree to which the need exists in the community and quality of life factors.

Approved Community Appeals campaigns always include a specific fundraising goal. This reflects the final piece considered by the committee during the review process, and that is the estimated amount of funds available within the business community for philanthropic donations. An organization might begin the application process requesting a higher dollar goal than they are ultimately approved for.

26 Chamber News | AUGUST 2017

Julie Choudek, The First National Bank in Sioux Falls, has been a member of the Community Appeals committee since 2008 and currently serves as committee chair. She believes that the careful thought and examination that committee members contribute to the process is part of what makes it successful. “The leaders on this committee are diligent about listening, asking questions, reviewing details and ultimately considering the big picture needs in our community,” Choudek said.

JULIE CHOUDEK

The First National Bank in Sioux Falls

Organizations that are scheduled for Community Appeals benefit from the reputation of the process itself. Wendy Bergan, JDS Industries, is a member of the Chamber’s Board of Directors and serves as the board liaison to the Community Appeals committee. Having previously worked for the YMCA, she has also experienced the Community Appeals process from the applicant side.

“A Chamber-approved Community Appeals campaign is so compelling, that it really makes organizations think twice before embarking on a major fundraising effort on their own,” Bergan said. She compares it to the Good Housekeeping Seal of Approval. “It’s not an endorsement, but you do have the approval of the Chamber to go talk to businesses.

It is still your responsibility to tell your story and make your case to each business as to why they should support you.”

WENDY BERGAN

Left page: Special Olympics of South Dakota built the Unify Center along I-90 in Sioux Falls. The 16,000 square foot facility is equipped with 2 basketball courts, a commons area, kitchen and locker rooms. Their 2014 Community Appeals campaign raised more than $1.5 million for the project. This page: A 2015 Community Appeals campaign aided DakotAbilities in their project to purchase and renovate the former Longfellow Elementary School. DakotAbilities CEO Robert Bohm speaks at the launch of the campaign.

JDS Industries

There is no doubt that the business community values the work done by the Community Appeals committee. Many businesses include a Community Appeals line item in their budget for future years. And by designating dollars for Community Appeals, that business might end up donating to an agency with whom they were previously unfamiliar.

chambernews.com | Chamber News 27

COMMUNITY APPEALS SCHEDULED CAMPAIGNS 2018 Stockyards Ag Experience; Great Plains Zoo 2019 American Cancer Society; Boy Scouts of America For more information on Community Appeals visit siouxfallschamber.com/community-appeals.cfm or contact Mike Lynch at (605) 373-2008 Feeding South Dakota CEO Matt Gassen speaks at the groundbreaking for the organization’s new facility on north Westport Avenue. A 2015 Community Appeals campaign supported construction of the building, which opened in the summer of 2016.

Bohm acknowledged that the Community Appeals campaign broadened the scope of corporate support for DakotAbilities. “We were able to not only target existing donors but many who may have not previously been part of our fundraising efforts,” said Bohm. “The Chamber involvement lent added credibility to the project and the Community Appeals approval opened doors which may not have been available if we had attempted to accomplish the fundraising without that level of support.”

The trust that the business community has in the vetting process used by the committee is inherent to the success of the program. Choudek notes that the work can be challenging because there may be several very strong applicants and typically not all can be approved for a campaign. “There is a lot of thoughtful discussion and I believe the committee truly makes decisions based on what makes the most sense for our community as a whole.”

28 Chamber News | AUGUST 2017

Ultimately, the Community Appeals program is designed to benefit everyone – businesses, the non-profit organizations, and the community as whole. Businesses can be confident that an approved campaign has been thoroughly vetted; organizations find that approval can help open doors and mobilize volunteers; and the community as a whole benefits from the investments that business make in projects that improve our city and region.

Bohm summed it up this way: “The process, discussion and ultimately the endorsement of the Community Appeals committee and the Chamber was invaluable – in many respects the level of success in our project to rehab the old Longfellow Elementary School would not have taken place without it.”

COVER STORY COMMUNITY APPEALS CAMPAIGNS The Community Appeals program has been in place for more than 60 years; specific records about the projects have been kept since 1973. In some cases, the impact of those early campaigns is still present in our community today. Long-time Chamber employee and Community Appeals committee coordinator Betty Ordal said, “The best thing about Community Appeals is seeing the results of a campaign. Seeing a building going up, or a project come to life. Community Appeals really does have an incredible impact.”

1973

Senior Citizens Center

1974

Sioux Falls College

1975-76 YMCA 1977

Senior Citizens Center

1978

Augustana College

1978-79

Boy Scouts

1979

Chamber of Commerce

1980

No drive held

1981

Sioux Falls Community Playhouse

1981-82

Volunteers of America

1982

North American Baptist Seminary; Girls Club of Sioux Falls

1983

Sioux Falls College

1984

Boys Club

1997

North American Baptist Seminary; Great Bear Recreation Area, Inc.

1998

Sioux Falls Community Playhouse; Union Gospel Mission

1998-99

American Red Cross

1999

Sioux Falls Area Humane Society

2000

Habitat for Humanity

2000-01

Turning Point (Volunteers of America, Dakotas)

2001

Augustana College

2001-02

YWCA of Sioux Falls

2002

University of Sioux Falls

2003

Sioux Falls Area Community Foundation Endowment Fund Drive; Children’s Inn

1985 YMCA 1986

Minnehaha Ice/Welcome House/Girl Scouts (combined drives); Food Service Center

1987

Sioux Vocational School

1988

United Cerebral Palsy of South Dakota and Southeastern Mental Health Center (combined drive); Volunteers of America

1989

Children’s Inn

1990 YWCA 1991 Threshold 1992

Children’s Home Society; Youth Enrichment Services

1993

Kilian Community College

1994

Sioux Empire Arts Council (Washington Pavilion of Arts and Science)

1995

Augustana College

2005

Lutheran Social Services

1996

Center for Active Generations; University of Sioux Falls

2006

Boy Scouts of America Sioux Council

2007

University of Sioux Falls

2008

O’Gorman Performing Arts Center

2009

Wegner Arboretum Society, Inc.; South Dakota Lions Eye Bank, Inc.

2010

Great Plains Zoo & Delbridge Museum of Natural History

2011

Sioux Falls State Theatre

2012

Children’s Home Society of South Dakota; Volunteers of America, Dakotas

2013

Ice Sports Association; Sioux Falls Tennis Association

2014

Habitat for Humanity; Special Olympics South Dakota

2015

Feeding South Dakota; DakotAbilities

2016

Forward Sioux Falls; Lutheran Social Services of South Dakota

2017

Friends of Levitt Shell Sioux Falls

2004 YMCA

chambernews.com | Chamber News 29

BUSINESS ADVOCACY

Sales and Use Tax as it funds our state and city Over the last year or more, we have consistently reported on the challenges of softening sales and use tax revenues as they affect funding for our state and city. And, we do not expect those challenges to mitigate significantly in the near term. This is an important revenue source, and there are a variety of issues that may be impacting sales and use tax collections.

In Sioux Falls, the basic sales and use tax rate is 6.5 percent which equals the 4.5 percent state tax that is used in the state general fund and 2 percent municipal tax. Additional taxes are assessed for entertainment and hotel room night rents.

MARK LEE

Sioux Falls Area Chamber of Commerce

Our state and its municipalities are heavily dependent on sales and use tax as a revenue source

A sales tax is generally assessed and collected at the moment of purchase of a good or service. For example, when you go to a local retailer and buy a product, you pay sales tax and generally at 6.5 percent. If you buy a meal in a restaurant, you pay at 7.5 percent as the entertainment tax is added. The use tax, however, is much more complicated. The simplest part is that the rates are the same (4.5 percent plus 2 percent in Sioux Falls). The use tax is applicable only if the sales tax was not paid and is applied to goods or services that the purchaser uses, stores or consumes in South Dakota.

Our state and its municipalities are heavily dependent on sales and use tax as a revenue source, but exactly how much? A snapshot from the state’s FY 18 budget shows the general fund revenue is about $1.59 billion.

Sales and use tax are estimated at about $989 million or about 62 percent of the total general fund. The next largest revenue source is proceeds from the lottery at $115 million.

The 2017 city general fund budget as adopted shows some $63 million (first penny) from sales and use tax or some 40 percent of revenue. $58 million comes from property taxes or 37 percent of revenue. Finally, with respect to the recently recommended five-year capital improvement plan, sales and use tax (second penny) represents about 43 percent of the capital program’s estimated revenue.

RECENT TRENDS Sales and use tax revenues to state government and local governments over the last year or so have been softening – that is not new news. However, how much softening and to what level are we seeing change?

As we begin this conversation, a reminder is important. The state sales and use tax was increased during the 2016 legislature by .5 percent to 4.5 percent. While still technically a general fund revenue, these dollars were immediately routed to school districts to improve teacher pay. Thus, for the state numbers, we will compare transactions where sales or use tax is due. For the City of Sioux Falls, we will compare actual sales and use tax revenue since the rate of taxation (2 percent) remained steady. The information comes from the South Dakota Retailers’ Association, the Department of Revenue and the City’s Monthly Financial Report. Finally, these numbers are on a calendar year basis which corresponds to the City’s fiscal year where the State’s fiscal year is July 1-June 30 so perfect comparisons are not simple.

We are seeing both an actual change in the amounts collected and change relative to budgeted expectations. It is clear, however, that the revenue from this source has grown significantly over the last years. Still, it presents a management problem going forward.

SIOUX FALLS Calendar Year

SOUTH DAKOTA Sales and Use Tax

Percent Change

Taxable Sales

Percent Change

2011

$97,534,834

3.13%

2011

$17,718,582,921

3.52%

2012

$103,639,452

6.26%

2012

$18,618,754,883

5.08%

2013

$111,590,596

7.67%

2013

$19,501,236,631

4.74%

2014

$117,291,116

5.11%

2014

$20,302,546,944

4.11%

2015

$124,401,484

6.06%

2015

$21,019,713,154

3.53%

2016

$128,232,421

3.08%

2016

$20,901,003,014

-0.56%

*2017

$48,514,204

-0.16%

*2017

$8,221,503,064

-1.26%

*2017 is YTD compared to 2016 through May

30 Chamber News | AUGUST 2017

Calendar Year

*2017 is YTD compared to 2016 through May

BUSINESS ADVOCACY

CAUSATION A simple question can have many complicated answers. So we ask: what factors are impacting our sales and use tax revenues?

Inflation – In periods of low inflation, prices do not increase much and, thus, sales tax revenues also do not increase much. While the math is sound, the Consumer Price Index over the time represented in the chart above averaged about 1.6 percent. It is a mathematical factor, but does not appear to be a driver.

The Agriculture Economy – To simplify things, we’ll take a look at the market price of one commodity – corn; though soybean prices follow a similar pattern. The data at right is from Iowa State University Extension.

The dramatic swing in the value farmers receive for their crops has two effects. First, as prices decline farm incomes decline and as income declines so do taxable purchases. Second, low prices and price uncertainty effect decision-making relative to future investments.

According to Mitchell Technical Institute, average annual farm income in South Dakota from 2010-12 was $242,079; in 2013-14 it was $155,167; in 2015 it was $38,898; and in 2016 it was $13,308. In 2017, we are also dealing with a rather widespread and severe drought. Low prices and drought paint a foreboding picture.

CASH CORN PRICES (per bushel) Year

Average Price

Change

2011

$5.96

54.4%

2012

$6.67

11.9%

2013

$6.23

-6.6%

2014

$4.13

-33.7%

2015

$3.67

-11.1%

2016

$3.40

-7.4%

2017

$3.38

-0.6%

Online Sales – The announcement that Amazon would begin to collect and remit state and municipal sales tax beginning last February was important. However, this only applies to those goods Amazon actually sells. Other sellers through Amazon, where Amazon is more of an order-taker, may or may not remit based on their policies and nexus with the state. Amazon’s sales growth was 25.2 percent in 2016 while all e-commerce increased some 15.5 percent through the first three quarters of 2016. The State of South Dakota is doing everything it can to require all e-retailers to collect and submit sales tax for goods delivered to South Dakota. Also, we have encouraged our congressional delegation to actively support federal legislation to compel sales tax collection and remittance. Clearly, this is a big deal.

The Motorcycle Rally – Okay, so this is a one-off, but what is the impact of some one million plus people coming for the Rally in 2015 compared to a more “normal” attendance year in 2016? Well, the City of Sturgis alone, collected some $446,236 less in sales and use taxes for the months of August and September 2016 compared to the same months in 2015. And, that’s just Sturgis!

Other Factors – We cannot help but speculate that other factors are in play also and one is quite possibly the increases in the cost of health insurance and healthcare and the uncertainty surrounding this topic going forward. Families are likely seeing their home budgets squeezed and are likely putting more money into flexible spending or HSA accounts to manage risk. While prudent, that money then is no longer available for other purchases. While it may be hard to measure, it is not hard to imagine.

Further, other uncertainty is likely affecting personal financial behavior. For example, the USA Today reported that “Americans are hoarding money in checking accounts.” Growth in savings is not a bad thing per se and is a reflection of improving conditions for Americans as incomes are up. However, a dollar saved is not a dollar spent and that impacts sales and use tax revenues.

THE BOTTOM LINE Considering the factors presented above, it does not appear a rapid turn-around in commodity prices is imminent and the current drought is an aggravating factor. Nor do we have a federal statutory resolution or court ruling to fix the internet sales taxation issue. Even with low unemployment, wage growth and other positive factors in our city and state (and there are many), we see continued revenue challenges from the sales and use tax source that will demand good and well-prioritized decision-making from our governments.

chambernews.com | Chamber News 31

HEADLINES

More than 400 people attended the last Crossroads Summit in 2015.

Crossroads Summit aims to educate, connect and inspire attendees The fourth Crossroads Summit will be held Thursday, August 17 at the Sioux Falls Convention Center. Hosted by the Young Professionals Network, this one-day professional development conference encourages people from all industries around the region to network, learn and build relationships. The agenda includes two keynote speakers, multiple breakout sessions and a new feature this year — a CEO Panel.

This year’s theme is “Living Your Mission.” Crossroads Summit co-chairs Maggie Groteluschen, The First National Bank in Sioux Falls, and Reggie Kuipers, Bender Commercial Real Estate Services, hope the event will inspire attendees. Kuipers said, “Young professionals are looking for a cause to believe in, something bigger than the bottom line, profits and traditional structure — which is exactly what the community leaders have embodied for generations.”

The theme will be woven through all aspects of the Summit, from keynote speakers and breakout session topics, to the optional charitable giving activity. Attendees are invited to bring general craft supplies and blankets to support the kids and families served

by Family Visitation Center.

For the first time, the Crossroads Summit will feature a local Sioux Falls executive as a keynote speaker. John T. Meyer is the

32 Chamber News | AUGUST 2017

2 017

Cross roads SUMMIT LIVING YOUR MISSION

Presented by the Sioux Falls Young Professionals Network

co-founder and CEO of Lemonly, a startup that helps companies create understanding with visuals. Meyer speaks across the country and frequently writes about the topic of company culture, human resources and building a great team. He will address Summit attendees with the opening keynote.

Bert Jacobs, co-founder and CEO (Chief Executive Optimist) of Life is Good, will deliver the lunch keynote. Life is Good spreads the power of optimism through inspiring art, a passionate community and groundbreaking nonprofit work. Jacobs will illustrate how we can use the power of optimism to further benefit and give back to the community of Sioux Falls.

HEADLINES

Summit attendees can choose from more than 20 different breakout topics during the morning and afternoon sessions. Topics range from practical to theoretical, with many speakers tying their presentation to the theme of living your mission. For example, The Event Company founder Addie Graham-Kramer will offer ideas on how to make a difference in the community through volunteer work.

The day will close with a panel of local CEOs discussing the importance of businesses giving back to our community. The panelists include Anne McFarland, President and CEO of Lifescape; Jeff Scherschligt, CEO of Howalt+McDowell Insurance, a Marsh & McLennan Agency LLC company; Eric Yunag, VP Strategic Initiatives at Convergint Technologies; and Bill Baker, Chairman and CEO at The First National Bank in Sioux Falls. The panel will be moderated by Paige Pearson Meyer, Midco.

Tommy Johnson, Boyce Law Firm, has attended previous Summits and is excited to return this year. “In years past, I have found the educational aspect of the conference to be both engaging and relevant. I’ve come away with new ideas that I can take back to my office to implement into my career,” said Johnson.

Education is a large part of the conference, but networking is also a key aspect of professional development. Johnson added, “Whether it is re-connecting with a contact or making a new one, your network of contacts will benefit from attending the Summit — the socializing and networking opportunities at the Summit are boundless.”

The 2017 Crossroads Summit is made possible through generous support from the Sioux Falls area business community. Gold Sponsors are Argus Leader Media and CorTrust Bank. Silver Sponsors are Bank Midwest; The First National Bank in Sioux Falls; First PREMIER Bank; HenkinSchultz Creative Services; RSM US LLP; and Sanford Health. Bronze Sponsors are American Bank & Trust; Avera; Bender Commercial Real Estate Services; Boyce Law Firm; Citi; CNA Surety; Cutler Law Firm; Davenport, Evans, Hurwitz & Smith, LLP; Dorsey & Whitney Trust Company LLC; Eide Bailly, LLP; Fiegen Construction; First Bank & Trust; First Dakota Title; Great Western Bank; Howalt+McDowell Insurance, a Marsh & McLennan Agency LLC company; Interstate Office Products; Journey Group; KELOLAND Media Group; Liberty National Bank; Lloyd Companies; Marco; McKinneyOlson Insurance; MetaBank; Midco; Novak Sanitary Service; Poet; Pride Neon; SDN Communications; Wells Fargo; and Woods, Fuller, Shultz & Smith P.C.

2017 CROSSROADS SUMMIT AGENDA 7:30-8:15 a.m.

Registration

8:15-9:30 a.m.

Breakfast Keynote John T. Meyer

9:45 a.m.-Noon

Breakout Sessions

12:15-1:45 p.m.

Lunch Keynote Bert Jacobs Breakout Sessions

2-3 p.m.

3:15-4:15 p.m.

CEO Panel

4:15-6:00 p.m.

Social

KEYNOTE SPEAKERS John T. Meyer, Co-Founder and CEO of Lemonly John T. Meyer is Co-Founder and CEO of Lemonly, a company that specializes in infographics, videos, and microcontent to help clients tell their story through visuals.

Bert Jacobs, Co-Founder and CEO of Life is Good Bert Jacobs is co-founder and CEO (Chief Executive Optimist) of Life is Good, which spreads the power of optimism through inspiring art, a passionate community and groundbreaking nonprofit work.

For a complete list of Breakout Session topics and presenters, see the next page

chambernews.com | Chamber News 33

HEADLINES

2017 Crossroads Summit Breakout Sessions PRESENTERS

TOPIC

Derek Fernholz, Fernson Brewing Company, LLC

A Bad System Will Beat a Good Person Every Time

Addie Graham-Kramer, The Event Company

Changing Lives, One Dream at a Time

Jered Schock, Marco Tara Allen, Allen Edge Team at Keller Williams Realty

“If You Ain’t First, You’re Last”—Ricky Bobby, Michael Scott, and the Art of Selling

Vaney Hariri, Think 3D Solutions

Dealing With Boomers in 2017

Jordan Veurink and Alex Ellman, Lindquist & Vennum LLP

Estate & Succession Planning 101

Jason Zanderson, RSM US LLP

Beyond the Balance Sheet: Relationship Business Do’s and Don’ts

Dan Doyle, Cutler Law Firm, LLP

Essential Elements to Starting a Business— an Attorney’s Perspective

Karla Santi, Blend Interactive

Never Knowing Enough

Dr. Dave Kapaska

Reflections on a Career

Nik Aamlid, Kingdom Capital Fund

What Do You Do With What You’ve Been Given?

Torrey Babb, GOMADIS International Ministries/The Mission Ball

Finding Fulfillment by Living Your Mission

Julie Nelson, American Bank & Trust

Purposeful Leadership

Melissa Johnson, Oh My Cupcakes!

Strategies for Speed Bumps—When the Unexpected Hits in Life and Business

Marty DesLauriers, UBS Financial Services, Inc.; Daschle Larsen, McKinneyOlson Insurance and Kristin Hoefert, Northwestern Mutual

Dive In: YPN Impacts the Chamber

Dave Rozenboom, First PREMIER Bank

Forward Sioux Falls—Past, Present, & Future

Jason Ball, Sioux Falls Area Chamber of Commerce

Embracing New Members, Perspectives and Leaders: The Chamber in a Time of Transition

Wendy Dooley, Zeal Center for Entrepreneurship

A Thriving Entrepreneurial Ecosystem: Why It Matters to Sioux Falls

Mike Cooper, City of Sioux Falls

Planning for Sioux Falls in 2040

Ritch Noble, Active Data Systems

It’s Not WHAT You Know, It’s WHO You Know

Annie Miller, Sioux Empire United Way; Elizabeth Carlson, First Bank & Trust Justin Tiffany, Sanford Health Jessica Stienstra, Midco

Working Your Way to a Board

Eric Sivertsen, Epicosity

From Basement Startup to Inc 5000

Dr. Susan Kalsow, Bank Midwest

The Leadership Triangle—Differentiating Yourself in a Competitive Market

34 Chamber News | AUGUST 2017

HEADLINES

Sioux Falls Marathon continues to grow Thousands of athletes, volunteers and spectators expected to participate this year The Sioux Falls Marathon returns to the streets of Sioux Falls on Sunday, September 10. More than 3,000 athletes are expected to run courses ranging in distance from 5K to 26.2 miles. The race and its related weekend activities draw people from all over the country to Sioux Falls, resulting in a significant impact to tourism, tax revenues and our local economy.

The Sioux Falls Marathon has grown significantly in recent years, and this year is no different. Early registrations for the race have already passed the total number of participants in last year’s event. The half marathon remains the most popular overall event, with approximately two-thirds of registrants choosing that distance.

Sioux Falls Sports Authority is responsible for organizing the Marathon. Executive Director Bryan Miller said, “With three different course lengths and three types of relay distances, we are able to attract a wide variety of participants to the Sioux Falls Marathon.

Our goal is to make the races safe, fun and entertaining for the runners and also their family and friends cheering them on.”

The majority of runners are from South Dakota, but a growing number of athletes are coming to the race from further distances. In 2016, athletes from 41 states and 537 cities, traveled to Sioux Falls to participate in the day’s events. According to Miller, the lack of options for marathon road races in South Dakota is one reason the race attracts people from all over. “Sioux Falls has become a destination for those marathoners that want to run in all 50 states,” Miller said.

“We are happy to welcome them to our city and in many cases they have a great experience and choose to return the following year.”

The Sioux Falls Marathon also hosts the Miracle 5K for Children’s Miracle Network as part of the day’s events. A portion of all of the event proceeds goes to support Sanford Children’s Hospital. In 2016, over $23,000 was raised for the cause.

Participants in the Sioux Falls Marathon run through Falls Park during the 2016 event. This year’s route will again travel through the park.

REGISTRATION OPEN FOR ALL ATHLETES This year’s marathon and half marathon routes are both loop courses that will start and finish inside the Denny Sanford PREMIER Center. Both races take runners through historic downtown Sioux Falls, Falls Park and along trails of the Sioux Falls River Greenway.

Last year, the start and finish lines of each race were indoors for the first time in race history. Race officials and the marathon committee were pleased with the success of that change, and opted to build on it for this year. The Denny Sanford PREMIER Center will host the 2017 Sioux Falls Marathon start and finish lines.

The Marathon and Marathon Relay will begin at 6:30 a.m., followed by the Half Marathon and Half Marathon Relay at 7 a.m. and the Miracle 5K at 7:30 a.m. All the races will start and finish inside the Denny Sanford PREMIER Center.

Registration fees range from $35 to $100 depending on the race. Registration for all races is open now at siouxfallsmarathon.com.

SIOUX FALLS MARATHON Sunday, September 10, 2017 Start and Finish: Denny Sanford PREMIER Center #runsiouxfalls VOLUNTEERS PROVIDE CRITICAL SUPPORT An event of this size is not possible without many dedicated volunteers. The Marathon committee recruits and organizes approximately 700 people in volunteer roles both leading up to the event and the day of the event.

Race officials say more volunteers are still needed and that organized groups that volunteer may even qualify to receive a donation for their service. Potential positions include packet pickup, route support, finish line, food tent, and entertainers. For more information on volunteering visit siouxfallsmarathon.com.

chambernews.com | Chamber News 35

HEADLINES

More than 200 volunteers served food to more than 3,000 local ag supporters at the 2016 Ag Appreciation Day.

Ag Appreciation Day to be held August 9 The 34th annual Ag Appreciation Day will be held at the Sioux Empire Fair on Wednesday, Aug. 9. The Sioux Falls Area Chamber of Commerce sponsors this event as a way to recognize the role area farmers and ranchers play in the Sioux Falls economy.

Ag producers from around the region are invited to visit the fair and enjoy a free lunch of pork sandwiches, chips and drinks. More than 3,000 local farmers attended in 2016. Dozens of area businesses support the event financially, and more than 200 volunteers participate in serving the meal.

The Chamber’s Agri-Business Division is responsible for organizing the annual tradition, and this year marks the final time that Agri-Business Manager Cindy Christensen will lead the event. Christensen will retire Aug. 31 after 16 years of service to the Chamber. Holly Behrens has been hired to succeed Christensen in the manager role. Behrens comes to Sioux Falls from Houston, Texas, with extensive experience in animal agriculture and competitions. She assumes her new role Aug. 14 and will spend two weeks working side-by-side with Christensen to ensure a smooth transition.

CINDY CHRISTENSEN Sioux Falls Area Chamber of Commerce

HOLLY BEHRENS Sioux Falls Area Chamber of Commerce

Chamber Annual Meeting to be held Oct. 24 The Sioux Falls Area Chamber of Commerce will hold its 111th Annual Meeting on Tuesday, Oct. 24 at the Sioux Falls Convention Center.

The Chamber’s Annual Meeting launches the one-year term of the incoming chair, Steve Van Buskirk, Van Buskirk Companies.

Van Buskirk will take over the Chamber’s top volunteer position Oct. 1, following 2016-17 Chair of the Board Dr. Dave Kapaska. Also at the meeting, the Chamber will share the

36 Chamber News | AUGUST 2017

priorities for the 2017-18 year and acknowledge the contributions of retiring directors.

The featured speaker for the Annual Meeting will be announced in mid-August.

Randell Beck, Avera McKennan Hospital & University Health Center, is chairing the event. Invitations will be mailed to Chamber members after Labor Day. Ticket sales will begin at the end of August. All seats are general admission.

SIOUX FALLS AREA CHAMBER OF COMMERCE 111TH ANNUAL MEETING Tuesday, October 24, 2017 Sioux Falls Convention Center Sponsored by the Denny Sanford PREMIER Center

HEADLINES

Expats return for Back to SoDak Forward Sioux Falls hosted its first Back to SoDak on July 15. The event was designed to showcase the Sioux Falls community to people who previously lived in the area but now reside elsewhere, all with a goal of supporting workforce development efforts for the city.

Guests from eight different states, some as far away as Georgia and Alaska, participated in Back to SoDak. The day’s events included brunch and a tour of the Denny Sanford PREMIER Center, comments from local business leaders, networking opportunities and a hosted tent at JazzFest in the evening. Attendees were also given a gift bag filled with offers and discounts from local merchants.

According to Lon Clemenson, VP of Workforce Development for the Sioux Falls Development Foundation, the event made it easy and comfortable for attendees to return to the city and enjoy the weekend’s festivities. “Many people had not been back to this area in years,” Clemenson said. “They were very surprised at the growth and how beautiful the city looked.”

John T. Meyer, Lemonly, speaks to Back to SoDak attendees during brunch at the Denny Sanford PREMIER Center.

Back to SoDak was sponsored by Avera, Fernson Brewing Company, Gunderson’s Jewelers, Lemonly and Sanford Health.

Evolved.

Perfectly designed to thrive in its environment.

Adaptable enough to evolve with the times.

Building smart for a solid future. It’s second nature at KLJ. KLJENG.COM

SF-0000364059

chambernews.com | Chamber News 37

On behalf of the Sioux Falls CVB

Thank you, Sioux Falls!

For making the 2017 US Youth Soccer Midwest Regional Championships a huge success.

• • • • • • • • • • • •

15,000 people came to experience soccer and all our city offers 4,500 soccer players from across the USA 6 days 400 hardworking volunteers 21 soccer fields 350 referees 50 officials 115 American Flags 53 golf carts 2 trolleys Approximately 13,500 room nights $17 Million in economic benefit

Enjoy beautiful Falls Park Falls Park Visitor Information Center open daily 9am-9pm through September 4, 2017.

For Autumn hours call 605.367.7430 or go to VisitSiouxFalls.com/FallsPark.

August 31 - September 3, 2017 WILLOW RUN GOLF COURSE

To Volunteer: GreatLifeChallenge.com/Volunteer

BUSINESS SENSE

Creating value with data center and managed services

BY NICK LANGEROCK Midco

REAL-WORLD CHANGE

One of our customers using I frequently walk through facilicolocation services cleared the IT ties that showcase how they want clutter and delivered a signifitheir employees to be innovative, cantly improved customer expericutting edge and customer-focused ence. The industrial automation – to deliver on the company’s software firm knew the imporstrategic objectives. They inspire tance of increasing reliability for employees throughout their its online solution – which had to hallways and conference rooms be highly available to its clients.

NICK LANGEROCK with posters, murals and more.

Midco The firm relocated its businessHowever, I often wonder about critical hardware that powered the traditional “IT” role for organizations, its online product from its own office to a and if companies are really enabling those Midco data center. employees to contribute to the same strategic initiatives that ultimately drive higher As a result, the software company elimicustomer satisfaction. nated customer connectivity issues – and improved its product. The web-based softA SHIFT IN APPROACH ware is not only highly available like users Thirty years ago, a single contractor would expect, but it’s also protected in a local data build an entire house. Today, builders are center with power backups and environmenmore efficient with growing their business tal controls 24/7/365 – services that would by relying on specialized subcontractors to have otherwise cost the firm substantial complete different phases – such as pouring capital and time. the foundation, framing the house, creatEMPOWER PEAK PRODUCTIVITY ing specialized millwork and laying down flooring. This has increased homeowner Managed services can alleviate these value, shortened construction timelines, and struggles for organizations of all sizes and provided more design options. enable scalability for businesses as they accelerate their strategic initiatives. Here’s When you’re looking at IT services within what partnering with a managed services your business, think about data center and provider can do: managed services in a similar way. When you augment your IT with specialized services, • Increase your ROA and allow more you can free up your own internal resources investment back into the organization by to focus on the bigger picture goals. removing daily distractions.

In today’s world of IT, many companies have too many daily distractions that keep them from focusing on the very things that could positively affect their product or service. How much more customer value could you create if you empowered your IT professionals to focus on initiatives like innovation and positive customer experiences?

• Create a more specialized and efficient approach to managing your IT infrastructure.

• Bolster your network infrastructure through increased reliability, redundancy, symmetry and latency.

• Provide customized solutions for a diverse set of business needs.

In today’s world of IT, it’s critical to think outside the box. By working with a company that specializes in managed services, how could you refocus your IT group to better position your company in the marketplace?

How much peace of mind and efficiency could you gain by having enhanced business continuity through a local data center, backed by one of the most reliable networks in the Midwest?

Nick Langerock is Senior Product Manager at Midco, where he helps build the framework for continuous innovation and development of business products. He is passionate about managing and delivering a product portfolio that meets customer expectations. To learn more about growing value for your business through managed services visit midco.com/business, and then click Services.

40 Chamber News | AUGUST 2017

BUSINESS NEWS

Visitor Industry Updates VISITOR INDUSTRY TRENDS FEATURED AT ESTO Teri Schmidt, Krista Orsack, Jackie Wentworth and Matt Barthel of the Sioux Falls Convention & Visitors Bureau will be in Minneapolis Aug. 26–30 for the U.S. Travel Association’s Annual ESTO Conference (Educational Seminar for Tourism Organizations).

ESTO is regarded as one of the top conferences each year for Destination Marketing Organizations (DMOs) and with a full line-up of notable speakers planned this year seems to be no different.

Attendees will learn about all of the up-and-coming trends in the visitor industry and how to better market their destination to people all across the globe.

CVB EXHIBITS AT ASAE ANNUAL MEETING & EXPO

RECORD SETTING NUMBERS CONTINUE AT FALLS PARK Through the month of July, visitor numbers at the Falls Park Visitor Information Center are up nearly 8,000 compared to the same time period last year. This number only accounts for the people who walk through the doors at the Visitor Information Center. Not everyone who visits the park stops into the Center. Shop the largest selection of Sioux Falls memorabilia including shirts, hats, glassware, postcards and more!

CVB TO SELL SIOUX FALLS AT CONNECT MARKETPLACE The Sioux Falls Convention and Visitors Bureau will attend Connect Marketplace in New Orleans, Louisiana at the Ernest N. Morial Convention Center on Aug. 21-23.

Connect Marketplace is an annual education conference and appointment-only trade show that hosts five unique tracks dedicated to the Association, Expo, Specialty, Corporate and Sports markets. The marketplaces run simultaneously, allowing CVB sales managers Anna Eliason, Jill Niedringhaus, Tate Stensgaard and Erin Zimmerman to capitalize on the one-on-one appointment schedules in the Association, Specialty and Sports markets. In addition to appointments, the CVB will attend general sessions, educational workshops and networking events.

The show is produced by Connect Meetings whose mission is to connect people, places and ideas. The CVB partnered with Connect to identify the meeting, event and sports professionals who will be attending the show and indicated they are looking to plan in the Midwest region. The CVB mailed out a gift along with an introductory letter before the conference as an effort to increase Sioux Falls’ exposure and generate qualified appointments.

The Sioux Falls Convention and Visitors Bureau will exhibit at the American Society of Association Executives (ASAE) Annual Meeting & Exposition on Aug. 12-15 in Toronto, Ontario, Canada. The ASAE Annual Meeting & Exposition is one of the largest industry shows, bringing together thousands of association professionals and industry partners from around the world. The show will feature educational sessions, networking opportunities and a bustling Exhibit Hall over the course of three days.

Sales Managers Anna Eliason, Erin Zimmerman and Jill Niedringhaus will attend the event this year to promote Sioux Falls as a premier destination for conventions, meetings and events.

GREATLIFE CHALLENGE BRINGS LPGA SYMETRA TOUR TO SIOUX FALLS The LPGA Symetra Tour returns to Sioux Falls for the third year in a row Aug. 31 through Sept. 3 for the Sioux Falls GreatLIFE Challenge at Willow Run Golf Course. Some of the top female golfers from around the world will compete for a spot on the LPGA Tour. The 2017 Symetra Tour began in March and runs through the first week of October. This year the GreatLIFE Challenge holds the largest purse on the entire tournament schedule with a total of $210,000.

Volunteers are needed to fill a variety of positions during the course of the four-day tournament, including providing housing for the golfers. For a full list of volunteer opportunities and to sign up, visit greatlifechallenge.com.

SIOUX FALLS TO HOST SWIMMING AND DIVING CHAMPIONSHIPS Sioux Falls has been chosen to host the Summit League’s 2018 Swimming and Diving Championships. The event for both men and women will be held February 14-17, 2018 at the Midco Aquatic Center. Approximately 250 swimmers plus families and fans from across the country are expected to attend. The CVB has worked closely with the Summit League to compile hotel and community wide information for a mailing to all coaches participating in the championships. The University of South Dakota will be the host institution for the 2018 event.

chambernews.com | Chamber News 41

Erin Steever teaches basic engineering concepts to children and parents at the Kirby Science Discovery Center. Steever volunteers as the events coordinator for Engineers Week every February.

Personal passions can align with how you give back

ERIN STEEVER

Banner Associates, Inc.

I am an engineer, but growing up I didn’t know that’s what I wanted to be. In fact, it never crossed my mind. I, along with many of the kids I talk with today, had no idea what an engineer was. When the question “what is an engineer” is posed to them, the most popular response I hear happens to be a mechanic. The kids that express this response are partly correct, but the vastness of the profession extends far beyond machines and designing engines.

When I settled into a civil and environmental engineering career path, I became involved in a student association called the American Society of Civil Engineers. As part of this group, I particularly enjoyed participating in community service and outreach. One activity I recall was leading a small group of kids to construct a 4-foot-high geodesic dome made out of newspaper and tape. Now, those of you that have been to Sertoma Park know exactly what I’m talking about! The giant white half circle on the back side of the playground, where you’ll find most all the kids (and some adults) climbing to the top of the bars in a tricky triangular pattern and jumping to the ground below—that’s a geodesic dome. Perhaps you had the opportunity to grow up constructing and experimenting with different materials, but I can’t remember having this kind of experience as a kid.

Today, I am a professional engineer with Banner Associates. I find reward every day assisting communities and industries in meeting their water needs. I also continue to enjoy volunteering through a 42 Chamber News | AUGUST 2017

variety of outlets. One of my favorites is celebrating Engineers Week through the South Dakota Engineering Society at the Kirby Science Discovery Center.

Erica Lacey, Director of the Kirby Science Discovery Center, and her staff are meticulous and strive to bring unique activities to their patrons. Their ongoing research and dedication to this effort has challenged me. I’ve found my experience at the Kirby Science Discovery Center to be particularly fun because I get to create unique activities that are entertaining but also introduce kids to real-life engineering.

It starts with an inspiration; identifying a prevalent and often overlooked design feature. I then find a way to showcase it with a creative hands-on experience. I guide kids to analyze something they are familiar with, but change their focus and open their eyes to the engineering behind it. My goal: introduce the possibility that they could someday be an engineer just like me.

My passion lies with water. I commonly work with methods to clean water for drinking, to protect our streams and waterways, wastewater lift stations and the small-town landmarks we all recognize as water towers. A few years ago, I was lucky enough to be a field engineer during construction of the Lewis & Clark Regional Water System tower on the south side of Sioux Falls. The nearly 200-foottall, the 2-million-gallon water tower is connected to an immense network of large underground pipes that deliver water around the city, and in this case, to other cities as well. When you turn your faucet on, water is being transported from this underground network into your home or business.

MEMBER VOICE

This past year I was challenged by a I guide kids colleague to bring water into an Engineer’s to analyze Week activity. I was inspired to design a scaled down water tower and water something they distribution system model. With the help are familiar of my husband and kids, we scoured the hardware store for parts and assembly. with, but After a few design tweaks, we had an operchange their ating leak-free water tower that resembled an octopus on four sturdy legs. A 5-gallon focus and open bucket, the body of the tower (or the octopus’ belly) held the water. The piping their eyes to (tentacles) for the distribution system came the engineering out the bottom of the tower. The opposite end of the piping is like your faucet at behind it. home, where the water is being taken out of the pipe. For this model, we secured balloons to the end of the pipe to contain water so there wouldn’t be a mess. The smiles and enthusiasm from my kids’ during our testing was a hoot. We stood in the kitchen with our tower only partially situated in the largest plastic storage tote we own. While I was dumping water into the belly, they’d shout when a leak sprouted from the underside before we’d get the fitting fastened again. All hands were on deck to prevent balloons from rolling off the counters!

An odd combination, I know, but the balloons allowed us to play with and visualize water pressure in the water distribution system. By raising and lowering our balloons, we could see that there was more water in the balloons at the base of the tower where the pressure is the greatest. As the kids raised their balloons higher than the water level in the tower, they could see water draining back into the tower.

Simply put, anyone with a sink higher than the water level in the tower would not receive water from the system. This is why water towers are often the tallest structures in town.

Erin Steever gives a young girl an up close look at how a break-away sign post functions.

Over the years, I’ve come up with some really exciting and simple engineering activities. I loved seeing the kids’ faces light up when they saw just how long a stripe on the center line of a road is. The length is dependent on the design speed of that particular road; the faster the speed, the larger the line needs to be for ideal visibility. The reflective paint stripe is 10 feet long on Sioux Falls’ 57th Street. At a middle school girls STEM event, I had the girls line up two or three along the hallway floor for a stripe, and seven or eight for the blank space between the stripes. They were amazed by this new discovery. And I was impressed by their enthusiasm. They scaled stripes and spaces off of plan sheets and used a 100-foot tape to check it out for themselves.

Imagine middle school girls as human stripes laid out the full length of the hallway at Whittier Middle School just to see how many they could get.

was held together with a rubber band. The kids drove their chairs into the sign and the excitement of lumber hitting the linoleum as the rubber band snapped really brought the concept home. Driving the chair into the glued signpost was followed by shouts of “ow” and “wow, that didn’t move!”

One year, the Minnehaha County Engineers constructed a temporary break-away sign post for demonstration. All of the signs along the side of the road today are designed to break away at ground level.

If the post is ever struck by a moving vehicle, it breaks off causing less damage to the vehicle and its passengers. This hasn’t always been the case, and engineers continually analyze designs and make revisions to improve safety and efficiency. My makeshift break-away sign post was constructed of 2x4s. For comparison, one was glued and one

Erin Steever is a Project Engineer for Banner Associates, Inc. She is a member of the South Dakota Engineering Society and serves as the Engineers Week Events Coordinator. Every February, you can find her at the Kirby Science Discovery Center introducing the world of engineering to kids and adults alike.

I’m excited to be a part of building the pipeline of the future STEM workforce. The Kirby Science Discovery Center allows me to introduce engineering to so many young individuals, in a fun and impactful way. Plus, my kids have grown up knowing what I do and what engineers accomplish to improve our lives. Everything that is built has been touched by an engineer. I love to share my passion, my love for engineering and to open the world of engineering to new eyes.

chambernews.com | Chamber News 43

CHAMBER PARTNER

Combine networking with service through Emerging Leaders

ANNIE MILLER

Sioux Empire United Way

Members actively participate in making our community a better place

Have you wondered, “How can I get more involved in my community?” Maybe that meant networking with your peers, joining organizations within your career field or you just felt the need to give your time. For me, it was all the above. I have always felt the desire to give back. As a transplant to Sioux Falls I knew very little about the community that I now call home. As I was looking for ways to become involved I discovered Young Professionals Network (YPN). Though the thought of networking in a new city seemed intimidating; the experience was just what I was looking for. YPN is a great place for young professionals to learn and grow, but I was still missing something. When I look to join any organization I reflect on my values. I felt I needed something in addition to YPN, which led me to another organization: Emerging Leaders. Though both groups involve networking among young professionals, they have separate and distinct missions.

Emerging Leaders is a Sioux Empire United Way leadership group which began in 2016 to create an easier way to come together with your peers to become more involved within your community. Today, I am lucky to not only be a member of this group, but to now be running this program through my role with Sioux Empire United Way. Now I am able to use my passion of giving back to my community with the help of my peers through our four pillars: Learn, Connect, Serve and Share.

We have found that our biggest benefit for our members is serving our community while networking in smaller groups. If you are looking for new ways to give back with your peers, like I was, this is the group for you. We may introduce you to new non-profit programs that are funded by Sioux Empire United Way such as Volunteers of America, Bowden Youth Center, St. Francis House, Feeding South Dakota and so many others. We ask our members to give one hour or more a month by joining us for our serve and share events. We have also held learn and connect events for our members to learn more about other programs that may benefit them, such as Helpline Center.

Emerging Leaders is an action group. Members actively participate in making our community a better place. That could mean serving a meal to families striving to become self-sufficient or playing a game of dodgeball with kids who are seeking a safe place to be after school. By actively being a part of United Way funded programs, members gain a better understanding of the human service needs in the Sioux Empire. When speaking with clients of our funded agencies, members gain a personal connection to the good that happens every day across the Sioux Empire. Additionally, you will be able to connect with like-minded professionals in a casual setting. Being able to volunteer and become involved is a great way to network and meet new friends! Learn about different volunteer leadership opportunities within Sioux Empire United Way and our network of funded agencies. Overall, you will gain the chance to make a direct impact in the Sioux Empire through service. If you are interested in learning more or joining Emerging Leaders please visit seuw.org/emerging-leaders.

Annie Miller recently joined Sioux Empire United Way as Campaign and Marketing Associate, where one of her many responsibilities is managing the Emerging Leaders group. Miller earned her bachelor’s degree from the University of South Dakota and enjoys volunteering for a number of causes, including some of the more than 40 United Way funded agencies.

44 Chamber News | AUGUST 2017

RIBBON CUTTINGS

Ribbon Cuttings

The Sioux Falls Area Chamber of Commerce holds ribbon cutting ceremonies for members to celebrate joining the Chamber, milestone anniversaries, grand openings, expansions or remodelings. Ribbon cutting ceremonies are organized free of charge for members and are held Monday through Friday at 11:30 a.m. and 4:30 p.m. The public and all Chamber members are invited to share in the celebration. Call (605) 336-1620 for more information or to schedule your event.

Groundbreaking ceremonies are coordinated by the Sioux Falls Development Foundation. Call (605) 339-0103 for more information or to schedule your event.

605 Chiropractic & Wellness

3822 S. WESTERN AVE 605chiropractic.com 605 Chiropractic & Wellness is helping you journey toward optimal health – physically, mentally, emotionally – through chiropractic care. L to R: Nathan Stallinga, Tim Sturdevant, Lori Meyer, Eric Anderson, Dr. Jordan Fey (owner), Reid Fey, Evan Fey, Karen Fey and James Payer II. NEW MEMBER

Active Data Systems

4828 E. 57TH ST. activedatasystems.com Active Data Systems is a company that focuses on quality document and information management solutions across the U.S. and Canada.

L to R: Doug Kirsch, Reggie Kuipers, Jessica Hauck, Nathan Stallinga, Ritch Noble (CEO), Corey Weide, Jennifer Noble, Mike Hauck and Cole McClung.

NEW LOCATION

American Bank & Trust

NEW LOCATION

200 E. 10TH ST., SUITE 100 abt.bank American Bank & Trust has expanded and relocated their Pinnacle office to the first floor of River Centre downtown. L to R: Jeff Erickson, Lynn Schnieder, Amy O’Connor Hoback, Jered Schock, Jack Steele, Tasha Lee, Derrick Karsky, Gary Gaspar, Nathan Stallinga, Rebecca Steele, Doug Tribble (Sioux Falls market president) and Preston Steele.

BIN 201

201 E. 11TH ST. dtsfwine.com BIN 201 is a wine bar offering self-serve wine machines. L to R: Kathy Kant-Nelson, Keith Severson, Jay Soukup, Jamie Kant (co-owner), Tim Kant (co-owner), Nathan Stallinga, Jessica Hauck and Carrie Mason.

NEW MEMBER

chambernews.com | Chamber News 45

RIBBON CUTTINGS Black Hills Federal Credit Union

NEW MEMBER

5028 S. MARION RD. bhfcu.com BHFCU is a member-owned, not-for-profit financial cooperative. Their new location allows BHFCU to expand their mission to improve lives in the Sioux Falls area. L to R: Carol Brown, Mayor Mike Huether, Jerry Schmidt, Mark Luke, Jason Green (chair), Bobbi Thury, Roger Heacock (president/CEO), Jessica Hauck, Nathan Stallinga, Chad Zortman (branch manager) and DeeAnn Dietrich.

CMC Properties and Storage

2715 W. 7TH ST. CMC Properties and Storage is a quiet, secure location with surveillance for both your indoor and outdoor storage needs. L to R: Stefanie Engebretson, Tim Sturdevant, Miranda Barse, Russell Calmus (owner), Larry Ayres, Chris Filsinger, Nathan Stallinga and Daniel Maunu.

NEW MEMBER

Core Soul Pilates Studio

3719 S. GRANGE AVE. mycoresoul.com Core Soul Pilates Studio is a new pilates reformer studio in Sioux Falls that values community, provides strength and empowers you! L to R: Jill Sova, Tim Sturdevant, Kelly Grovijahn, Debbie Stadley Augustad (owner/trainer), Amy O’Connor Hoback, Jay Soukup and Darwyn Sprik.

NEW MEMBER

Elmwood Golf Course

EXPANSION

2604 W. RUSSELL ST. siouxfalls.org/parks Sioux Falls Parks & Recreation recently celebrated the completion of a three-year, threephase renovation of the 27 hole Elmwood Golf Course. L to R: Mark Luke, Jay Soukup, Wendy Bergan, Dave Nelson, Tom Jansa (president, Dakota Golf Management), Derrick Karsky, Don Kearney (director, Sioux Falls Parks and Recreation), Dan Letellier, Mayor Mike Huether and Myla Kampshoff (president, golf advisory board).

Fischer, Rounds & Associates, Inc.

2300 W. 49TH ST. fischerrounds.com Fischer, Rounds & Associates, Inc. has moved to a new location due to growth. L to R: Karl Fischer, Cory Weeden, Lynda Billars, Jeff Pray, Julie Nelson, Bobbi Thury, Chris Rounds (CEO), Mark Luke, Kim DuPrey and Lonnie McKittrick.

NEW LOCATION

46 Chamber News | AUGUST 2017

RIBBON CUTTINGS Grand Junction Grilled Subs

5312 E. ARROWHEAD PKWY., SUITE 100 grandjunctiongrilledsubs.com Grand Junction Grilled Subs is pleased to open their new location in Sioux Falls and is looking forward to growing in this community. L to R: Fred Davis, James Payer II, Nathan Stallinga, Kevin Vo, Mike Hauck, Kathy Davis (owner), Amy O’Connor Hoback, Larry Luetke and Trystan Davis.

NEW MEMBER

Graystone Heights Apartments

5140 S. GRAYSTONE AVE. graystoneheights.com Graystone Heights is not just an apartment complex, it’s simplified luxury living in a modern forward thinking community. It’s an experience all its own. L to R: Kristin Wood, Joel Dykstra (CEO), Rob Broin, Miriam Broin, Gary Gaspar, Lynda Billars, Darci Hustrulid, Eric Anderson and Chelsea Wood.

NEW MEMBER

snbsd.com

Going in Style First class service for

Stellar Limousine’s customers.

Tom and Ann Olson’s business needed an experienced banking team to help plan for and support their growth while they focused on expanding their attention-getting fleet of vehicles. “Security National Bank continues to provide the advice and financial services we need to grow in this exciting market,” said Ann Olson.

Call Gary Dybsetter or Joel Christophersen at 605-977-9000.

Better Banking 74TH & SOUTH LOUISE

Ann and Tom Olson Owners

Gary Dybsetter SNBSD President

Joel Christophersen SNBSD VP of Retail Banking

26TH ST & I-29

chambernews.com | Chamber News 47

RIBBON CUTTINGS GreatLIFE at Central Valley Golf Course

EXPANSION

700 E. HWY. 38, HARTFORD, SD golfcentralvalley.com GreatLIFE recently celebrated completion of a new clubhouse at Central Valley Golf Course.

L to R: Shellie Linn, Jesse Fonkert, Mike Hauck, Joe Millar, Tom Walsh, Sr. (CEO and founder), Dustin Kriech (head golf professional), Gaylen Vavra, Nathan Stallinga, Derrick Karsky, April Meyerink and Mike Smith.

Hegg Realtors

GROUNDBREAKING

hegg.com Hegg REALTORS, the Sioux Empire’s longeststanding residential real estate company, broke ground for a new 25,000 square foot office building at 69th Street and Minnesota Avenue.

The facility will bring the residential real estate company’s 170 agents, support staff and management under one roof. L to R: Jeremy Christopherson, Mike Cooper, Bill Hegg (broker/ co-owner), Gregg Gohl (broker/co-owner), Steve Statz, Chad Van Buskirk and Dr. Dave Kapaska.

IMED Mobility

EXPANSION

200 E. 1ST ST., TEA, SD imedmobility.com IMED Mobility is a leading provider of wheelchair accessible vehicles and home mobility access. They recently completed construction of a new facility in Tea. L to R: Kevin Rhead, Anthony Stansbury, Carrie Dragt, Stephanie Richer, Nathan Stallinga, Bob Lundin (president/CEO), James Tuohino, Bobbi Thury, Lynda Billars, Rusty Carson and Rich Struss.

Land Home Financial Services

NEW MEMBER

3220 W. 57TH ST., SUITE 100B lhfs.com Land Home Financial Services is a privatelyowned, nationwide, community-focused mortgage banker providing quality mortgage services since 1988. L to R: Elissa Stauffacher, Sheila Hoff, Mike Hauck, Nathan Stallinga, Eric Anderson (branch manager), Troy Wicke, Mark Spindler (territory manager), Amy O’Connor Hoback, Bob Clausen, Kimberly Lang and Mayor Mike Huether.

Multi-Cultural Center of Sioux Falls

MILESTONE ANNIVERSARY

48 Chamber News | AUGUST 2017

515 N. MAIN AVE. sfmcc.org Multi-Cultural Center of Sioux Falls is celebrating 100 years of the Coliseum and the relocation of the Sioux Falls Festival of Cultures to the Coliseum. L to R: Christy Nicolaisen, Alex Ramirez, Paige Pearson Meyer, Gerald Beninga (Minnehaha County Commission), Jay Soukup (board chair), April Meyerink, Amy O’Connor Hoback, Mayor Mike Huether, Jamiah Beaudion and Sgt. Jon Thum.

RIBBON CUTTINGS Sioux Falls Jaycees

MILESTONE ANNIVERSARY

siouxfallsjaycees.org The Sioux Falls 50th Independence Day Celebration hosted by the Sioux Falls Jaycees was held July 4 at the W.H. Lyon Fairgrounds.

L to R: Chad Albers, April Meyerink, Kory Rawstern, John Small (project co-chair), Colten Albers, Sharon Haselhoff, Grace Arneson, Nathan Stallinga, Edith Arneson, Kadee Paine, Cindi Johnson, Mae Kroeger and Travis Arneson (project co-chair).

Spherion Staffing

4320 S. ARWAY DR. spherion.com/siouxfalls Spherion is excited for new ownership under Jill Berg in Sioux Falls, South Dakota. L to R: Amanda Nielsen, Karen Witzel, Gary Gaspar, Elisa Coequyt (senior professional recruiter), Greg Stafford, Jill Berg (president/franchise owner), Nathan Stallinga, Megan Myers, Anna Wolf, Larry Ayres and John Funk.

NEW OWNER

Call Us in Sioux Falls Phone: 605-336-4444 Toll Free: 877-789-3773

2300 W 49th St. Sioux Falls, SD 57105 FischerRounds.com

At Your Service. At Your Side.

Fischer, Rounds & Associates, Inc. is an independent insurance agency with a broad range of personal, commercial, health and life insurance products.

SF-0000363107

Offices also in Mitchell, Pierre, Watertown and Rapid City chambernews.com | Chamber News 49

RIBBON CUTTINGS Warren Homes, LLC

warrenhomessd.com Warren Homes offers single family new construction and also offers rentals. L to R: Nathan Stallinga, Jay Soukup, Daschle Larsen, Ashley Blake, Matthew Warren (owner), Ryan Schneider, Mark Luke and Scott Stearns.

NEW MEMBER

Win Chill, LLC

GROUNDBREAKING

25932 471ST AVE. Win Chill, LLC, begins construction on a 205,000 square foot full-service refrigerated foods warehouse and distribution center on a 54-acre site in Foundation Park. L to R: Slater Barr, Bill Rush, Gil Haugen, Justin Pearson, Steve Statz, Mayor Mike Huether, Ralph Marquardt, Governor Dennis Daugaard, Dr. Dave Kapaska, Sam Tippmann and Jeff Davis.

Join Our Plasma Donor Community Together we can make a difference in patients’ lives

What is plasma?

Did you know that plasma is the liquid part of the blood that is made of about 90% water and about 10% protein?

These proteins are used to create medicines to help people live healthy lives.

When you donate plasma, you are also putting a little extra money in your pocket.

New donors can earn up to $415 in a month.

To learn more go to grifolsplasma.com Follow us on *Expiration 12/31/2017 In addition to meeting donation criteria, you must provide a valid photo I.D., proof of your current address, and your Social Security or immigration card to donate. Must be 18 years of age or older and weigh at least 110 pounds to donate.

50 Chamber News | AUGUST 2017

8% White Blood Cells 42% Red Blood Cells 50% Plasma 90% Water 10% Protein

Visit us today Talecris Plasma Resources

Bring in at yo this u visit to r first earn a $10 bo nus*

1025 N Minnesota Ave Sioux Falls, SD 57104 (605) 271-6090 Mon-Fri: 8am-7pm, Sat: 8am-3pm, Sun: Closed

RIBBON CUTTINGS Windstar Lines

3004 W. MAPLE ST. gowindstar.com Windstar Lines would like to formally introduce their company to a vibrant and progressive community. L to R: Eric Lundeen, Daschle Larsen, Pat Greteman, Mike Hauck, Jeff Greteman (president), Nathan Stallinga, Scott Greteman, Larry Ayres, Cara Greteman, Cindi Johnson and Lori Greteman.

NEW OWNER/NAME CHANGE

Wiseman Endodontics

5110 W. 26TH ST. wisemanendo.com Wiseman Endodontics is a specialty dental practice focused on saving natural teeth by providing root canal therapy. L to R: Elizabeth Moore, Daren Anderson, Dr. Anne Wiseman (owner), Brian Pedurand, Bobbi Thury, April Meyerink and Lynda Billars.

NEW MEMBER

JILL SALTER

BRITT SENDELBACH

RYAN DEAN

TERRI FOSTER

100 South Phillips Avenue • (605) 782-5710 • fnbsf.com chambernews.com | Chamber News 51

MEMBERSHIP

Member Anniversaries 30 YEARS

Sioux Falls Regional Airport Authority Airport sfairport.com

20 YEARS

Center for Western Studies/Augustana Associate Member augie.edu/cws

Montgomery’s

Furniture & Design montgomerysfurniture.com

Roosevelt High School Associate Member sf.k12.sd.us

Splash City

Custom Spas, Swimming Pools, Water Falls splashcityinc.com

15 YEARS

Imagery Photography Photography - Commercial imagery-photo.com

Congratulations to the following members who are celebrating their milestone membership anniversaries this month and the new members who joined the Chamber in the last month.

They are part of a continued commitment to our community through their investment in the Sioux Falls Area Chamber of Commerce. To learn more about Chamber membership, contact (605) 336-1620 or sfacc@siouxfalls.com. Find a complete Membership Directory online at siouxfallschamber.com or on your smartphone using the Chamber’s app — search “Sioux Falls Chamber” in the Google Play or iTunes stores.

Your Fountain of Health Health & Wellness Programs yfoh.com

10 YEARS

Complete Media, Inc. Marketing/Advertising completemediainc.com

The Fire Emporium Fireplaces thefireemporium.com

5 YEARS

Huether Family MATCH POINTE Associate Member playthepointe.com

Metal Sales Manufacturing Corporation Manufacturing - Metal metalsales.us.com

FIRST-YEAR MEMBERS WHO REINVESTED IN THEIR JUNE ANNIVERSARY MONTH Evans Haigh & Hinton, LLP Attorneys ehhlawyers.com

Fernson on 8th Bars & Lounges fernson.com

Highest Health Chiropractic Chiropractors, DC highesthealthchiropractic.com

Legacy Law Firm, P.C. Attorneys legacylawfirmpc.com

Liquid Capital of the Dakotas Associate Member sd.liquidcapitalcorp.com

Outback Steakhouse Restaurants outback.com

New Members American Trust Insurance

Insurance JD Kessler, (605) 679-9000 200 E. 10th St., Suite 101, 57104 americantrustins.net

Carpenter Bar

Bars & Lounges Brian White, (605) 321-1316 215 S. Phillips Ave., 57104

Center for the Prevention of Child Maltreatment

Custom Cleaning

Janitorial Service-Commercial Cleaning Curt Hofman, (605) 310-4260

EGE Group CPA’s & Consultants Accountants-Certified Public Martin S. Eller, (201) 444-8850 PO Box 166, Waldwick, NJ 07463 egecpa.com

Hampton Inn & Suites Southwest/ Hari Har Inc.

Movement Mortgage

Mortgages Jennifer Jones, (605) 206-8163 101 S. Reid St., Suite 307, 57104 movement.com/jennifer.jones

Pivot Companies

Remodeling Dan Grossman, (605) 321-2113 pivotsd.com

Sport Bowl, Inc.

Associate Member Carrie Sanderson 1400 W. 22nd St., Suite 366, 57105

Hotels & Motels Reid Wendel, (605) 271-0992 3701 Avera Dr., 57108 hampton.com

Bowling Bryan Parker, (605) 336-6063 1901 Burnside, 57104 siouxfallssportbowl.com

Color Me Mine Sioux Falls

Mosquito Joe

Vitamin Skin Cosmetics, Inc.

Ceramics-Equipment & Supplies Karen Masloski, (605) 362-6055 3709 W. 41st St., 57106 siouxfalls.colormemine.com

52 Chamber News | AUGUST 2017

Associate Member Joe Schelhaas, (605) 937-8000 PO Box 89511, 57109 mosquitojoe.com

Skin Care & Cosmetics Retail Katie Clapper, (605) 366-0834 vitaminskincosmetics.com

FIVE QUESTIONS

Five questions is a monthly feature on a Chamber volunteer, Chamber member or staff member. Want to be featured here? Call (605) 336-1620.

Five questions with Maggie Groteluschen Maggie Groteluschen is the 2017 Crossroads Summit Co-chair. She is also a member of the YPN Steering Committee and serves on the board of directors for The Banquet. Maggie is a Personal Trust Officer and Vice President at The First National Bank in Sioux Falls. She earned a BSBA in Economics from the University of NE-Lincoln, a MBA and JD from Creighton University and is a Certified Trust and Financial Advisor (CTFA). Maggie and her husband Kyle have a one year old son Garrett and an Airedale Terrier named Murphy.

The theme of this year’s Summit is “Living Your Mission.” What does it mean to you to live your mission?

MAGGIE GROTELUSCHEN

The First National Bank in Sioux Falls

To me, “Living Your Mission” is about authentic, purposeful, passionate leadership that propels not only your individual goals but also works towards something greater than yourself. Sioux Falls is blessed with leaders in every industry who are deeply committed to philanthropy. We come together continuously to promote the greater well-being and quality of life in our community. We chose this as the Summit’s theme so that the values and lessons from our great leaders can be shared with the next generation of professionals making Sioux Falls home. We must be intentional in sharing these stories and accepting these responsibilities to ensure the rich traditions that make Sioux Falls magical continue for generations to come.

What is one community or non-profit organization that you support?

I am a board member, volunteer and avid supporter of The Banquet.

The Banquet opens its doors each day to provide nutritious meals and opportunity for fellowship to anyone who is hungry. My favorite meal to serve is breakfast, because the kids who are on their way to school will surely be able to concentrate better after a hearty meal to start the day.

What might someone be surprised to learn about you?

My favorite place in the summer is around a bonfire eating a s’more.

People are always surprised when I roast my marshmallows; because instead of toasted, I love them burnt to a crisp!

What is a skill that you’d like to learn and why?

I’m working on learning Spanish! My brother-in-law is from Mexico and I would like to be able to communicate better with his family.

How did you choose your profession?

People may assume that with a family business I had no choice; but on the contrary, I was brought up being encouraged to do anything I wanted to do! From a very young age I knew I wanted to work at The First National Bank in Sioux Falls. I always claimed the role of “banker” in Monopoly or other games with money so that I could practice – which suited my siblings just fine. I was so nervous the first time I came to work as a college intern about whether I would like it, but I cannot imagine myself working anywhere else. I love FNB – I get to work with my dad and cousins but all of my co-workers are truly part of my family.

chambernews.com | Chamber News 53

FROM THE ARCHIVES As a membership organization with a history spanning more than a century, the Sioux Falls Area Chamber of Commerce has influenced progress across the community in a number of ways throughout the decades.

Chamber Envoys participated in ribbon cutting and groundbreaking ceremonies in these photos from the 1970s.

Early women in leadership modeled service to community In 1971, the Chamber of Commerce formed the Public Relations Division with the stated objective to promote the Sioux Falls Area Chamber of Commerce and the City of Sioux Falls. The Public Relations Division was composed entirely of women. At that time, there were very few women in business and leadership positions and an unstated goal of this division was to develop and encourage women to participate in the Chamber and community. One of the ways they accomplished this was through the creation of the Envoys service group.

The Envoys were a counterpart to the Ambassador Committee, which was formed around the same time period. Envoys were easily recognized by their uniform – a white skirt, white blouse and red jacket worn with white boots.

The responsibilities of the Envoys revolved around hospitality. In addition to the regular duty of attending Chamber ribbon cuttings, 54 Chamber News | AUGUST 2017

they occasionally acted as hostesses for VIP visitors to Sioux Falls.

Envoys provided complimentary guide services on tourist buses, narrating the sites and sharing history of Sioux Falls on the vehicle’s microphone. In addition, Envoys volunteered at meetings and conventions hosted in Sioux Falls – providing complimentary services such as running the registration table or preparing name badges.

In the early 1990s leadership recognized that a separate division was no longer needed – women had access to and were actively participating in all types of leadership roles in the Chamber. Deemed as having accomplished its purpose, the Public Relations Division was phased out. By this time, the Diplomat and Ambassador Committees had assumed primary responsibility for ribbon cutting ceremonies, and the Sioux Falls Convention & Visitors Bureau had been formed and was offering tourism hospitality services.

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